Toshiba Strata DK Admin User Manual

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7 26+,%$ Telecommunication Systems Division

Digital Business Telephone Systems

DK Admin/DK Backup

Release 4

User Guide

March 1999

Publication Information

Toshiba America Information Systems, Inc. , Telecommunica ti on Systems Division, reserves the rig ht, wit hout prior notice, to revise this information pu bl ication for any reason, incl uding, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document.

Further, Toshiba America Information Systems, Inc., Telecommunication Systems Division, also reserves the right, without prior notice, to make such cha nges in equipment design or components as engin ee r i ng or m anufacturing methods may warrant.

DKA-UG-ADBKP-VC

Version C, March 1999 Version B2, November 1998 Version B1, October 1998 Version B, May 1998 Version A, April 1997

Toshiba America Information Systems, Inc. Telecommunication Systems Division

hereon, may be reprodu ced in any form or by any means—graphic, electronic, or mechanical, including recording, taping, photocopying, or information retrieval systems—without express writte n pe rmission of the publisher of this materia l.

Strata and Perception are registered trademarks of Toshiba Corporation.

Stratagy is a registered t rademark of Toshiba America Information Systems, Inc.

Trademarks, registered trademarks, and service marks are the property of their respective owners.

Introduction

Organization..........................................................................................................................................vii

Conventions..........................................................................................................................................viii

Screen Variations...........................................................................................................................viii

Related Documentation ..........................................................................................................................ix

How To Use This Manual...................................................................................................................... ix

Chapter 1 – The Grand Tour

Capabilities..............................................................................................................................................1

Basic Operations.....................................................................................................................................2

Screen Conventions.................................................................................................................................4

Chapter 2 – Installing DKAdmin

Step 1: Check System Requirements ....................................................................................................7

Step 2: Power Up DKAdmin PC ...........................................................................................................8

Step 3: (Optional) Make Installation Floppy Disks ..............................................................................9

From Windows.................................................................................................................................9

From DOS Only PC..........................................................................................................................9

Step 4: Install DKAdmin ........................................................................................................ .............10

Windows PC from CD-ROM.........................................................................................................10

Windows PC from Floppy Disks....................................................................................................10

DOS Only PC from CD-ROM........................................................................................................11

DOS Only PC from Floppy Disks..................................................................................................11

Step 5: Run DKAdmin Program .........................................................................................................12

Start-up DKAdmin under Windows 98, 95 or Windows NT 4.0...................................................12

Start-up DKAdmin in MS-DOS.....................................................................................................12

Run DKAdmin................................................................................................................................12

Set Windows DKAdmin Program Properties.................................................................................13

Step 6: Connect to the Strata DK Telephone System .........................................................................15

Chapter 3 – Installing DKBackup

Step 1: Check System Requirements ..................................................................................................17

Step 2: Power Up DKBackup PC ........................................................................................................18

Step 3: (Optional) Make Installation Floppy Disks ............................................................................19

From Windows...............................................................................................................................19

From DOS Only PC........................................................................................................................19

Step 4: Install DKBackup ....................................................................................................................20

Windows PC from CD-ROM.........................................................................................................20

Windows PC from Floppy Disks....................................................................................................20

Contents

DOS Only PC from CD-ROM........................................................................................................21

DOS only PC from Floppy Disks...................................................................................................21

Step 5: Run DKBackup Program ........................................................................................................22

Start-up DKBackup under Windows 3.11, 95, 98 or Windows NT 4.0.........................................22

Start-up DKBackup in MS-DOS....................................................................................................22

Run DKBackup...............................................................................................................................22

Set Windows DKBackup Program Properties................................................................................23

Step 6: Connect to the Strata DK Telephone System .........................................................................25

Chapter 4 – Using DKAdmin/DKBackup

Before You Start ...................................................................................................................................27

Logging On ...........................................................................................................................................27

DKAdmin .......................................................................................................................................27

DKBackup......................................................................................................................................30

Keyboard Conventions..........................................................................................................................31

Using the Pull-Down Menus.................................................................................................................32

System Messages ..................................................................................................................................32

Error Messages......................................................................................................................................32

On-Line Help ........................................................................................................................................32

Logging Off...........................................................................................................................................33

Chapter 5 – File Menu

Quick-start Procedures for Using DKAdmin........................................................................................35

For an Existing Customer...............................................................................................................35

For a New Customer.......................................................................................................................36

Maintain Customer File.........................................................................................................................36

Select Customer ....................................................................................................................................39

Dial DK.................................................................................................................................................40

Hangup Connection...............................................................................................................................42

Transfer DK Data..................................................................................................................................42

About.....................................................................................................................................................42

Exit........................................................................................................................................................42

Chapter 6 – Administration Menu (DKAdmin)

View Cabinet Diagram..........................................................................................................................44

Check Processor Type...........................................................................................................................44

System/Station Administration ............................................................................................................. 44

Programming/Updating System ................................................................. ......... ...........................46

Printing Port/Station Information (F3)...........................................................................................47

System Speed Dial Number (F7)....................................................................................................48

System LCD Messages (F8)...........................................................................................................49

Station Port Attributes (Ctrl Enter)................................................................................................. 49

Saving/Uploading Programmed Data (F9).....................................................................................56

Flexible Button Programming Section..................................................................................................61

Telephone Flexible Button Assignments........................................................................................61

Add-On Module Button Assignments............................................................................................63

DSS Console Button Assignments.................................................................................................65

Attendant Console Flexible Button Assignments...........................................................................66

DKAdmin/DKBackup

Speed Dial Programming Section.............................................................................. ...........................68

System Speed Dial Numbers..........................................................................................................68

Station Speed Dial Numbers...........................................................................................................69

ACD Administration.............................................................................................................................70

ACD Programs ...............................................................................................................................70

ACD Agent Programs.....................................................................................................................72

Program Administration Section...........................................................................................................73

View All Programs (Download, Edit, Upload) ..............................................................................74

Security Maintenance Section..............................................................................................................77

Program Security (Default Levels).................................................................................................78

Directory Number Administration........................................................................................................85

DNIS Administration............................................................................................................................89

DNIS/DID/ANI Line Assignments ................................................................................................89

DNIS Number/Name/Ringing/VM-ID Assignments.....................................................................90

DNIS Network Table Assignments................................................................................................91

DNIS Tenant Lock Assignments....................................................... .............................................92

Distributed Hunt Group Administration ...............................................................................................92

Call Forward Assignments....................................................................................................................93

E911/CAMA Trunk Programs (R4 Only).............................................................................................94

ISDN Programs (R4 Only)....................................................................................................................97

Backup/Restore Data.............................................................................................................................98

View/Print Data.....................................................................................................................................98

Chapter 7 – Backup Menu (DKBackup)

Check Processor Type.........................................................................................................................100

Backup Data........................................................................................................................................100

Restore Data........................................................................................................................................102

Upgrade...............................................................................................................................................107

Upgrading a Customer’s Processor..............................................................................................107

Strata DK Processor PCB Upgrade..............................................................................................107

View/Print Data...................................................................................................................................115

Chapter 8 – Options Menu

System Installation..............................................................................................................................117

Company General Information.....................................................................................................117

Screen Type/Color Installation..................................................................................................... 118

Printer Type Selection..................................................................................................................119

System Miscellaneous Variables..................................................................................................120

User Password Level Setup..........................................................................................................121

Communications Setup.................................................................................................................124

System Utilities...................................................................................................................................125

ReIndex Files................................................................................................................................125

Appendix A – Connecting to Strata DK

Hardware Requirements......................................................................................................................127

System Connection Configurations.....................................................................................................127

PIOU/PIOUS/RSSU/RSIU Setup.......................................................................................................128

Calling Strata DK Using the Dialer....................................................................................................129

Contents

iii

Direct Connection to Strata DK..........................................................................................................130

Connection to Strata DK Via Toshiba

Data Interface Units......................................................................................................................131

Customer Dialer Setup..................................................................................................................131

To Make Connection....................................................................................................................131

Remote Modem Connection to External

Modem/TTY Port.........................................................................................................................132

Communication Setup..................................................................................................................132

Customer Dialer Setup..................................................................................................................132

To Make Connection....................................................................................................................132

Voice Call Transferred to Modem Connection...................................................................................133

Communication Setup..................................................................................................................133

Customer Dialer Setup..................................................................................................................133

To Make Connection....................................................................................................................134

Remote Modem Connection to Modem Pool......................................................................................135

Communication Setup..................................................................................................................135

Customer Dialer Setup..................................................................................................................135

To Make Connection....................................................................................................................136

PC DIU/DIU Modem Pool Connection to Strata DK Modem............................................................137

Voice Call First, then Modem to Modem Connection.................................................................137

Communication Setup..................................................................................................................137

Customer Dialer Setup..................................................................................................................137

To Make Connection....................................................................................................................138

PC DIU/DIU Modem Pool Connection to Strata DK Modem............................................................139

DIU to DIU Connection, then Modem to Modem Connection....................................................139

Communication Setup..................................................................................................................139

Customer Dialer Setup..................................................................................................................139

To Make Connection....................................................................................................................140

PDIU-DS Modem Pool Installation....................................................................................................141

To Make Connection....................................................................................................................141

External Maintenance Modem Installation...................................................................................142

Appendix B – DK424 RCTUE/F Upgrade Using DKAdmin

Upgrading to RCTUE/F......................................................................................................................145

Off-site Upgrade....................................................................... ....................................................145

On-Site Upgrade...........................................................................................................................146

Important Things to Do After Upgrading to an RCTUE/F Processor................................................147

Appendix C – Upgrading Stra ta DK Systems to DK424 Release 4.0

DK424 Release 4.0 Upgrade Procedure.............................................................................................. 150

Upgrading Strata DK Systems to DK424 Release 4.0........................................................................151

DK424 Release 4.0 Upgrade Programming Example.........................................................................154

Cabinet Station Port Counting Before/After Release 4.0 Upgrade..............................................154

System/Station Administration Screen Before/After Release 4.0 Upgrade.................................155

Program Changes Before/After Release 4.0 Upgrade..................................................................157

Index ......................................................................................................................................................161

DKAdmin/DKBackup

Introduction

This User Guide introduces you to the DKAdmin/DKBackup programs (previously called 280Admin/280Backup) which support the Strata DK14, DK16e, DK40 and DK424 digital telephone systems.

Note DKAdmin/DKBackup Release 4 software supports Strata DK14, DK16e, DK40,

DK280 and DK424 systems.

It guides you step-by-step to mastering the few simple procedures that enable you to fully utilize DKAdmin/DKBackup. With this accompli shed, you wil l find DKAdmin/DKBack up to be invaluable tools.

Organization

This guide contains the following information:

♦ Chapter1 – The Grand Tour gives you a general description of the capabilities, screen

conventions and basic operations of the DKAdmin/DKBackup programs.

♦ Chapter2 – Installing DKAdmin shows you how to install DKAdmin onto your PC. ♦ Chapter3 – Installing DKBackup shows you how to install DKBackup onto your PC. ♦ Chapter4 – Using DKAdmin/DKBackup explains how to log on and off of DKAdmin/

DKBackup, as well as how to use the pull-down menus, view and respond to system messages, and understand the keyboard conventions.

♦ Chapter5 – File Menu provides easy step-by-step instructions for using DKAdmin/

DKBackup to program and update the Strata DK, including procedures for both new and existing customers. The chapter also includes instructions on how to transfer data to a floppy disk.

♦ Chapter6 – Administration Menu (DKAdmin) provides comple te how-to inst ructions

on using the Administrati on Menu options (e .g., flexibl e key and speed dial progra mming, system/station and ACD administration, etc.).

♦ Chapter7 – Backup Menu (DKBackup) provides detailed instructions on checking the

processor type, backing up and restoring system data, and upgrading processors. This

menu is only available in the DKBackup program. The options available on this menu — Check Processor Type, Backup/Restore Data, and View/Print Data — also appear on the DKAdmin Administration Menu.

♦ Chapter8 – Options Menu explains how to change basic system parameters, maintain

your communication setup, view and print data, reindex files, and view system files.

♦ Appendix A – Connecting to Strata DK shows how to connect a DKAdmin/DKBackup

PC to the Strata DK telephone system.

vii

Conventions –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

♦

Appendix B – DK424 RCTUE/F Upgrade Using DKAdmin

♦ Appendix C – Considerations for Upgrading DK Systems to DK424 Release 4.0 ♦ Index

Conventions

This guide uses the following conventions:

Note Elaborates specific items or references other information. Within some tables, General

Notes apply to the entire table and number ed Notes apply to specific items.

Important! Calls attention to important instructions or information.

CAUTION! Advises you that hardware, software applications or data could be damaged

if the instru ctions are not followed closely.

Courier shows a computer keyboard entry or screen display. “Type” indicates

entry of text. “Press” indicates pressing the designated key. Example of both:

Letters in [brackets] represent buttons which have Directory Numbers on them. For example:

[PDN] Primary Directory Number button (the extension Number for your

[SDN] Secondary appearance of a [PDN]. A [PDN] which appears on another

[PhDN] Phantom Directory Number button (an additional Directory Number).

Screen Variations

The DKAdmin/DKBackup screens may vary from those shown in this document as selection items are periodically modified.

Type prog then press Enter.

+ shows a multiple PC keyboard or phone button entry. Entries without

spaces between them show a simultaneous entry. Example: Delete+Enter. Entries with spaces between them show a sequential entry. Example: # + 5.

~ means “through.” Example: 1 ~ 5.

➤ denotes the beginning of a procedure.

➤ denotes the step in a one-step procedure.

[DN] Directory Number button (also known as an Extension or Intercom

Number).

telephone).

telephone is considered an [SDN].

viii

DKAdmin/DKBackup

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Related Documentation

How To Use This Manual

You can use this guide in a variety of ways, depending on your level of experience with the system and your assigned password level.

If you are a new user of DKAdmin/DKBackup, you sho uld att empt to rea d this ent ire gu ide. It introduces you to all the features and procedures of the system and will enable you to begin working with DKAdmin/DKBackup quickly.

If you are proficient in using DKAdmin/DKBackup, you may still have questions from timeto-time about a particular function or procedure. Use the Index to locate a subject or item that you may have questions about, or scan the Contents.

How To Use This Manual –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

DKAdmin/DKBackup

The Grand Tour 1

Important!

● DKAdmin/DKBackup support all r eleases of the S trata DK14, DK1 6e, DK40, DK280, an d

DK424 (all processors). This guide refers to these systems as Strata DK systems.

● DKAdmin/DKBackup programs do not support Strata DK8, DK16, or any DK24/56/96

releases.

The T o shib a Strat a DK syst ems are power ful, st ate- of-th e-a rt modula r digi tal key/hyb rid/P BX telephone systems offering customers outstanding performance and flexibility. The advanced technology behind the Strata DK enables customers to configure a system based on their current telecommunications requirements. Small systems can be expanded over time through the addition of flexible modular units. As needs expand, so does the Strata DK.

DKAdmin/DKBackup are interactive software applications with user-friendly menus and screens that let you program, update, back up and restore Strata DK.

DKAdmin/DKBackup are DOS programs that run on your IBM-compatible personal computer. Although they ar e not Microsoft session under Windows and configure them with an icon in Program Manager (see your Windows manual).

Capabilities

DKAdmin/DKBackup make the installation, programming and support process easier and more efficient. Among other functions, you can:

♦ Program, update, back up, restore and upgrade all Strata DK system databases from your

IBM-compatible personal computer rather than from a programming telephone.

♦ Support DK14, DK16e, DK40 RCTUA, RCTUB, RCTUBA/BB, RCTUC/D, RCTUE/F

processors (all releases).

Note Whenever a DKAdmin/DKBackup screen refers to Strata DK Release 3.0, Release 3,

etc., the function will also work with Strata DK Release 3.10. DK16e, Release 1 is equivalent to the RCTUA3 feature set but does not provide Distributed Hunt.

♦ Backup, restore and upgrade station features, port locations and Strata DK individual

customer data programs. This includes:

♦ Station and system speed dial numbers

Windows® programs, you can run t hem a s a DOS

The Grand Tour

♦ User names ♦ Voice mail ID codes

Basic Operations –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

♦ Voice mail message waiting ID codes ♦ Station and system speed dial memos ♦ Station and system LCD messages ♦ Station feature options ♦ CO line to station ringing and access assignments ♦ Flexible button assignments ♦ Directory number call forward status (Release 3 or above) ♦ Directory number message waiting status (Release 3 or above) ♦ ANI/Caller ID lost call telephone numbers (Release 3 or above)

♦ Display existing station and port data in ASCII format. ♦ Control certain system menu access through menu-specific user passwords. ♦ Use advanced search features to locate customers, features and programs. ♦ Backup, restore, and upgrade existing Strata DK programmed customer data. ♦ Transfer DK dat a t o/ fr om th e database on the DKAdmin/DKBackup PC hard drive and/or

programmed databases from one PC to another, using a floppy disk.

♦ Upgrade automatically to a larger processor.

Note A customer database (PRGALL) that is backed up from one type of processor can be

upgraded to a larger type of processor, but not to a smaller one. For example, a PRGALL file that is backed up for RCTUB cannot be restored RCTUA but it can be restored (upgraded) to a RCTUC/D type processor.

Basic Operations

The DKAdmin and DKBackup Main Menu consists of the following menus:

DKAdmin DKBackup

File Menu File Menu Administration Menu Backup Menu Options Menu Options Menu

Note The Backup Menu consists of three functions also available on the DKAdmin

Administration Menu.

DKAdmin/DKBackup

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Basic Operations

The table below lists the options for each menu. A check mark (✓) appears next to the functions which are available on that menu:

Table 1 Main Menu Options

Main Menu

File Menu

Select Customer

Select a customer for whom you wish to program or update Strata DK system data.

Maintain Customer File

Create a new customer or update an existing customer’s basic file information.

Dial DK

Automatically select (program displays the Customer List screen) and dial to connect to a customer’s Strata DK to upload/download data to/from your PC.

Hangup Connection

Disconnect an online connection between your DKAdmin PC and a customer’s Strata DK.

Transfer DK Data

Transfer Strata DK customer data to/from your PC hard disk drive to a floppy disk.

About

Displays the version number of the DKAdmin program.

Exit

Exit DKAdmin and return to the C:\ prompt (or Program Manager, if configured to run under Windows).

DKAdmin DKBackup

✓✓

✓✓ ✓✓ ✓✓

DKAdmin Administration Menu—DKBackup Backup Menu

View Cabinet Diagram

Shows PCB placement per Program 03.

Check Processor Type

Pulls and displays the processor type, Release and ROM/Flash Memory version from the installed Strata DK RCTU PCB.

System/Station Administration

Maintain system and individual stations/port features.

Flexible Button Programming Section

Maintain flexible button program assignments.

Speed Dial Programming Section

Maintain system and station speed dial assignments.

ACD Administration Section

Maintain ACD and ACD Agent programs.

Program Administration Section

Maintain individual DK programs.

Security Maintenance Section

Maintain DK program security levels.

Directory Number Administration

Maintain your Directory Number assignments for PDNs and PhDNs.

DNIS Administration

Maintain assignments for DNIS/DID/ANI lines.

✓ ✓✓ ✓

✓ ✓ ✓ ✓ ✓ ✓ ✓

The Grand Tour

Screen Conventions ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

Table 1 Main Menu Options

Distributed Hunt Group Administration

Maintain Distributed Hunt Group assignments.

E911/CAMA Trunk Programs (R4 Only)

Maintain E911/CAMA trunk assignments.

ISDN Programs (R4 Only)

Maintain ISDN program assignments.

Call Forward Assignments

Maintain call forward assignments.

Backup/Restore Data

Backup, restore and/or upgrade Strata DK customer databases.

View/Print Data

View or print existing customer Strata DK databases in ASCII format.

System Installation

Set up or change screen type/colors, printers, user passwords and communication settings.

System Utilities

ReIndex files.

(continued)

Main Menu

DKAdmin DKBackup

✓ ✓ ✓ ✓ ✓✓ ✓✓

Options Menu

✓✓ ✓✓

Screen Conventions

All DKAdmin/DKBackup screens are organized in a similar manner (see Figure 1).

Screen Title

Find Feature Function Keys

Message Line

Figure 1 Sample Screen

Screen elements include:

♦ Screen title (at the top of the s creen): tells you what screen is displayed.

F1-Help Select Local Printer

Select Local Printer

Available Printer Drivers

Local Printer

Hewlett-Packard Laserjet Compatible

Hewlett-Packard Laserjet Series II Hewlett-Packard Laserjet Series III IBM 80 CPS Graphics IBM 80 CPS Matrix IBM 80 CPS/Epson LX-90 IBM Color Printer IBM Proprinter

FIND: H

Scroll Arrows

0903

DKAdmin/DKBackup

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Screen Conv entions

♦

Find feature: Many of the screens in the DKAdmin/DKBackup programs have a Find feature for cust omer I D s, prog ram numbers, or port n umber s. To use the feature, highlight the number field you are searching (e.g., program number) and type the desired number. The DKAdmin/DKBackup programs move the highlighter to the field requested. If the number you have entered is incor rect, t he pro gram displ ay s a dialog box telli ng you that it could not be found.

To repeat the search, press Esc, the highlighter moves back to the first number in the column and you can type in the new search number.

Note If the feature is avai lable on the screen you have di spl aye d, t he wor d FIND appears at

the bottom left corner.

♦ Scroll arrows : If scroll arrows appear in the bottom right-hand corner of the screen,

additional screen inf ormation is avail able. Some screens cannot display all the informati on they contain within the boundar ie s of the scre en di spl ay. Scroll arrows allow you to move the screen (verti cally or hor izontal ly). Tab and Shift+Tab keys enabl e yo u to move t he bar up and down the screen vertically.

♦ Function keys (appear above the message line): tell you the processing options available

from this screen.

♦ Message line (at the bottom of the screen): tells you important information about the task

you are performing.

The Grand Tour

DKAdmin/DKBackup

Installing DKAdmin 2

Step 1: Check System Requirements

For optimum performance, run DKAdmin on a personal computer with the following minimum specifications:

♦ IBM-compatible Pentium® personal compu ter ♦ 100MB or larger hard drive ♦ CD-ROM or 3.5" 1.44KB high-density floppy drive

Note DKAdmin software is distributed on a CD-ROM disk. Installation can be performed

using the CD-ROM disk or from floppy disk(s) copied fr om the CD-ROM DKAdmin install program.

♦ VGA or SVGA monitor preferred ♦ 4MB RAM (minimum) ♦ Microsoft MS-DOS 6.22, Windows 3.11 or higher (Windows 95, 98 or Windows

 4.0 recomm ended).

♦ A laser printer is reco mmended ♦ For network users, a minimum of 2MB of disk space is required for each person using

DKAdmin on the network.

♦ DKAdmin hardware key (red)

DKAdmin is a MS-DOS program that ca n be instal led and run under Microsoft W indo ws 3.1 1, 95, 98 and NT or MS-DOS (6.22 or higher)

. The installation and run instructions in this

chapter include both Windows and DOS installation information.

Important!

● If your PC has Windows 3.11 installed, setting your Wi ndows SYSTEM.INI and DOS

CONFIG.SYS files with the commands below may help DKAdmin run on your PC. SYSTEM.INI

[NonWindowsApp]

COMMANDENVSIZE=1024

DOS CONFIG.SYS

SHELL=C:\COMMAND.COM /e:1024 /p

● If DKAdmin displays a “Run time error” message during installation or operation, erase

Installing DKAdmin

all “ntx” files under the customer directory (XXX.DK) and the “data” directory.

Step 2: Power Up DKAdmin PC –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

● From C:\280ADMIN\Data, type del *.ntx and press Enter.

● From C:\280ADMIN\XXX.DK, type del *.ntx and press Enter.

● Run ReIndex Files under Options/System Utilities Menu each time before you start to use

DKAdmin.

● Always exit DKAdmin before you turn your computer off.

Step 2: Power Up DKAdmin PC

Note The DKAdmin Hardware Key must be installed on the PC LPT1 port, to enable the

DKAdmin program to be used af ter i t is ins tall ed. If y ou instal l DKAdmin wit hout th e key, it will not run.

1. Install the DKAdmin hardware key (red) on the LPT1 parallel printer port as shown in

Figure 2.

Red DKAdmin Hardware Key (required for DKAdmin)

DKAdmin

IBM Compatible

Personal Computer

1994

KEY LABEL

4ELVCH-B

LPT1 Parallel Printer Connector on Back

Parallel Printer CableScrews

Printer

Parallel Printer Port

Figure 2 DKAdmin Hardware Connections

Notes

● If you wish, you can install a printer on the end of the LPT1 Admin Hardware Key.

● The printer can be installed and used on the LPT1/Admin Hardware Key. But, it is not

necessary to install a printer to enable DKAdmin to be installed or used.

2. Turn on your computer.

DKAdmin/DKBackup

––––––––––––––––––––––––––––––––––––––––––––––––––––– Step 3: (Optional) Make Installation Floppy Disks

Step 3: (Optional) Make Installation Floppy Disks

From Windows

If you wish to install DKAdmin on a PC that does not have a CD- ROM, you will n eed t o make installation floppies from a PC that has a CD-ROM. You can make installation disks that install the program using a Wi ndows applic ation (thi s works on all PCs with Windows 3.x, 95, 98 or Windows NT) or you can make DOS only installation disks.

CAUTION! Do not use the DOS installation program on a Windows PC.

Note Be sure to exit all programs running in Windows before starting.

1. Insert the CD-ROM into your CD-ROM drive. The Main Menu appears. ...or if the Main Menu does not appear af ter you insert t he CD-ROM, clic k Start, Run, then

Browse. Select your CD-ROM drive from the Look in: pull down list. Locate and doubleclick mainmenu.exe. The Main Menu opens.

2. From the Main Menu, select “Make Floppy Installation Disks” then select “DKAdmin

Windows Installation Disks” or “DKAdmin DOS Installation Disks” (depending which target PC will get the installation). Follow the prompts.

From DOS Only PC

If you wish to install DKAdmin on a PC that does not have a CD-ROM, we recommend that you use a Windows PC and the preceding instructions to make installation floppy disks. However, in the rare case you are using a DOS only PC that has a CD-ROM, follow these steps:

1. Place a blank floppy in floppy drive A: (or B:). Insert the CD-ROM into your CD-ROM drive. Change the DOS prompt to the CD-ROM drive letter and type: cd\dkados\disk1 and press Enter.

2. Type: copy *.* A: (or B:) and press Enter.

3. Place a another floppy in floppy drive A: (or B:) and type: cd\dkados\disk2 and press Enter.

4. Type: copy *.* A: (or B:) and press Enter.

Installing DKAdmin

Step 4: Install DKAdmin –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

Step 4: Install DKAdmin

DKAdmin is a DOS application program that can be installed and run in either DOS or as a Windows DOS session.

CAUTION! If any earlier DKAdmin (280Admin) release is already installed on the PC,

do not delete it; install DKAdmin Release 4.XX over the existing DKAdmin (280Admin) version as described below. DKAdmin is always installed in the 280Admin directory, overwriting the old DKAdmin (280Admin) operating software but not customer database directories. Existing 280Admin customer data can be used with DKAdmin Release 4.XX.

Note DKAdmin software is also available from the Toshiba FYI Internet site.

Windows PC from CD-ROM

Notes

● When installing DKAdmin to run as a DOS session in Windows NT, the install program

assumes that the default directory name (WINNT) and the default system drive (Drive C) contain the system files. The installation procedure looks for this directory (C:\WINNT) and, if found, copies the necessary drivers for Windows NT onto the hard disk.

● Be sure to exit all programs running in Windows before starting.

1. Insert the CD-ROM into your CD-ROM drive. The Main Menu appears. ...or if the Main Menu does not appear af ter you insert t he CD-ROM, clic k Start, Run, then

Browse. Select your CD-ROM drive from the Look in: pull down list. Locate and doubleclick mainmenu.exe. The Main Menu opens.

2. From the Main Menu, select “Install DKAdmin” and follow the prompts.

Important! Remember that the “Instal l DKAdmin” se lecti on in th e Main Menu is a Windows

application, but the actual DKAdmin application is a DOS/Windows DOS session application.

Windows PC from Floppy Disks

Note Be sure to exit all programs before running the Setup program.

1. Insert Floppy Disk #1 i nto the fl oppy drive and click Start, th en Run. Type a:\setup (or b:\setup). Click OK. Follow the prompts to install DKAdmin.

CAUTION! During installation, selecting “New Installation” overwrites the existing

DKAdmin customer list if you already have DKAdmin or 280Admin installed on your PC. Although the customer list is overwritten, you can still retrieve the existing customer data associated to that name by adding that customer’s name using the “Maintain Customer” selection on the newly ins talle d DKAdmin. Do this for each customer name that is overwri tten on the list.

2. Reboot your PC when prompted at the end of installation.

DKAdmin/DKBackup

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Step 4: Install DKAdmin

Notes

● If you installed DKAdmin for the first time, a 280ADMIN directory was created and the

DKAdmin files copied to it.

● If you upgraded an existing DKAdmin program, your customer database has been

maintained in the 280ADMIN dir ectory.

DOS Only PC from CD-ROM

In the rare case your DOS only PC has a CD-ROM, follow these steps:

1. Insert the CD-ROM into your CD-ROM drive. Change the DOS prompt to that drive and type: cd\dkados and press Enter. Type: install and press Enter.

2. Go to Step 3 of the procedure entitled “DOS Only PC from Floppy Disks” below.

Disregard procedures refering to Disk #2.

CAUTION! During installation, selecting “New Installation” overwrites the existing

DOS Only PC from Floppy Disks

1. Insert the DKAdmin Disk #1 into drive A: (or B:).

2. Using DOS, type: a:\install (or b:\install) at the C: prompt and pre ss Enter. The Toshiba Install DKAdmin System screen automatically displays. Follow the prompts

to install DKAdmin.

3. During installation, if you have an existing customer fi le i n an ol de r version of DKAdmin (280Admin) on your PC, highlight the DKAdmin 4.0 Upgrade Installation Only selection and press Enter.

...or if you are installing for the first time, highlight the DKAdmin 4.0 New Installation selection and press Enter.

CAUTION! During installation, selecting “New Installation” overwrites the existing

4. Remove the floppy disk from your floppy disk drive and reset the PC to initialize the changes made during installation.

5. Go to Step 3 in the “Run DKAdmin Program” on Page 12.

Notes

● If you installed DKAdmin for the first time, a 280ADMIN directory was created and the

Installing DKAdmin

DKAdmin files copied to it.

Step 5: Run DKAdmin Program –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

● If you upgraded an existing DKAdmin program, your customer database has been

maintained in the 280ADMIN dir ectory.

● If your Config.sys file is changed and you have problems with the new file when you

reboot your computer, restore the original file (i.e., Config. bak).

Step 5: Run DKAdmin Program

Note Running the program und er Windows 95, 98 or Windows NT is r eco mmen ded for the

best performance.

Start-up DKAdmin under Windows 98, 95 or Windows NT 4.0

➤ Click on the DKAdmin icon. The Toshiba Title screen displays.

Start-up DKAdmin in MS-DOS

1. From the C:\ prompt, type CD 280ADMIN and press Enter.

2. From the C:\280ADMIN prompt, type dkadmin and press Enter. The Toshiba Title screen displays.

Run DKAdmin

Note If the DKAdmin red hardware key is not installed, the following message displays:

1. Once the Toshiba Title screen displays, press any key to continue. This message appears:

Please Enter Your User ID:

2. Type Master and press Enter. This message appears: Please Enter Your Password.

3. Type Master and press Enter. For security, your password does not display on the screen as you type it.

The defaul t DKAdmin Password File Maintenance screen displays (shown right).

It is recommended that you change the MASTER password and create any other user passwords.

4. To change or add

passwords, see “User Password Level Setup” on

Page 121.

Hardware key Not Installed. Exiting to DOS. OK. Install the DKAdmin hardware key, then retry running the program.

5. After completing your password setup, press Esc. The message Do You Want To Copy User File Back On The Installation Disk? displays.

DKAdmin/DKBackup

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Step 5: Run DKAdmin Program

6. Highlight Yes and pre ss Enter. If you choose No, yo ur new pa sswo rds are no t inst alle d on the disk.

7. A “Copy to Drive” dialog box displays. The box defaults to drive A:. If you do not want drive A:, type the drive lett er to which you wis h to copy the inst alla tion infor mation. Press Enter. A dialog box displays asking you to insert the DKAdmin Installation Disk #1 into the appropriate disk drive.

8. Insert DKAdmin Installation Disk #1 into the floppy-disk drive and press any key to continue. When complete, a message Process Successful displays and your new passwords are now available on your DKAdmin Installation Disk #1.

9. Press any key to display the DKAdmin Main Menu screen (shown right).

You are now ready to use DKAdmin and can use your:

♦ Modified ins ta ll at ion

disks to install DKAdmin on additional workstations.

♦ New passwords to log in

to DKAdmin.

Set Windows DKAdmin Program Properties

Set these properties when running DKAdmin as a DOS session under Windows:

1. Right click on the DKAdmin desktop icon, then click on Properties.

The DKAdmin Properties dialog box displays (shown at right).

2. Select the Program Tab scree n (shown at right). You should see:

Cmd line: C:\280ADMIN\DKADMIN.BAT Working: C:\280ADMIN

3. In the Run box, select Maximized from the drop-down menu.

4. Click Apply.

5. On the same screen, click Advanced. The Advanced Program Settings screen displays.

Installing DKAdmin

6. From Advanced Program Settings screen (shown at right), check only the Suggest MS-DOS mode as necessary option. Click on OK.

Note Other screen sett ing s should not be selected.

7. Select the Memory Tab screen (shown at right). All fields should read Auto. If you make changes, click on OK.

8. Select the Screen Tab screen (shown at right). The select ed settings sh ould be:

Usage: Full-screen Window:

Display toolbar Restore settings on startup

Performance:

Fast ROM emulation Dynamic memory allocation

If you make changes, click on Apply.

DKAdmin/DKBackup

–––––––––––––––––––––––––––––––––––––––––––––––––– Step 6: Connect to the Strata DK Telephone System

9. Select the Misc Tab screen (shown at right).

10. Only the items in the Termination, Other and Windows shortcut keys boxes should be selected.

NoteIt is best not to allow screen savers.

If you make changes, click on Apply.

11. Close the DKAdmin Properties dialog box and return to Step 3 of “Start-up DKAdmin

under Windows 98, 95 or Windows NT 4.0”

on Page 12.

Step 6: Connect to the Strata DK Telephone System

➤ To program or update a Strata DK, you must be connected to the Strata DK telephone

system. For procedures on connecting your PC to the Strata DK, see Appendix A –

Connecting to Strata DK .

Installing DKAdmin

Step 6: Connect to the Strata DK Telephone System –––––––––––––––––––––––––––––––––––––––––––––––––––

DKAdmin/DKBackup

Installing DKBackup 3

Step 1: Check System Requirements

For optimum performance, run DKBackup on a personal computer with the following minimum specifications:

♦ IBM-compatible 386/486 personal computer or higher level ♦ 20MB or larger hard drive ♦ CD-ROM or 3.5" 1.44KB high-density floppy drive

Note DKBackup software is distributed on a CD-ROM disk. Installation can be performed

using the CD-ROM disk or fro m fl oppy d isk(s ) copi ed f rom the CD-ROM DKBa ckup install program.

♦ VGA or SVGA monitor preferred ♦ 640KB RAM (minimum) ♦ Microsoft MS-DOS 6.22, Windows 3.11 or higher (Windows 95, 98 or Windows

 4.0 recomm ended).

♦ A laser printer is reco mmended ♦ For network users, a minimum of 2MB of disk space is required for each person using

DKBackup on the network.

♦ DKBackup hardware key (green or red)

DKBackup is a MS-DOS program that can be installed and run under Microsoft Windows 3.11, 95, 98, NT or MS-DOS (6.22 or higher)

. The instal lation and run instructions

in this chapter include both Windows and DOS installation information.

Important!

● If your PC has Windows installed, setting your Windows SYSTEM.INI and DOS

CONFIG.SYS files with the commands below may help DKBackup run on your PC. SYSTEM.INI

[NonWindowsApp]

COMMANDENVSIZE=1024

DOS CONFIG.SYS

SHELL=C:\COMMAND.COM /e:1024 /p

● If DKBackup display s a “Run time e rror” message dur ing in stall ation or ope ration , erase

Installing DKBackup

all “ntx” files under the customer directory (XXX.DK) and the “data” directory.

Step 2: Power Up DKBackup PC ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

● From C:\280BCKUP\Data, type del *.ntx and press Enter.

● From C:\280BCKUP\XXX.DK, type del *.ntx and press Enter.

● Run “ReIndex Files” under Options/System Utilities Menu each time before you start to

use DKBackup.

● Always exit DKBackup before you turn your computer off.

Step 2: Power Up DKBackup PC

Note The DKBackup or DKAdmin Hardware Key must be installed on the PC LPT1 port,

to allow the DKBackup program to be used after it is installed. If you install DKBackup without the key, it will not run.

1. Install the DKBackup hardware key (green or red) on the LPT1 parallel printer port as shown in Figure 3.

DKBackup Hardware Key (Teal green or red color required for DKBackup)

DKBackup

IBM Compatible

Personal Computer

1049

LPT1 Parallel Printer Connector on Back

Figure 3 DKBackup Hardware Connections

Notes

● If you wish, you can install a printer on the end of the LPT1 Admin Hardware Key.

● The printer can be installed and used on the LPT1/Backup Hardware Key. But, it is not

necessary to install a printer to enable DKBackup to be installed or used.

2. Turn on your computer.

KEY LABEL

Parallel Printer CableScrews

(Green) (Red)

4DGFCH-B 4ELVCH-B

Printer

Parallel Printer Port

DKAdmin/DKBackup

Step 3: (Optional) Make Installation Floppy Disks