Toshiba ST-A20 User Manual

TOSHIBA POS Terminal

ST-A20 SERIES

Owner's Manual

CE Compliance (for EU only)

;

This product complies with the requirements of EMC and Low Voltage Directives including their amendments.

WARNING This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Warnung Dies ist ein Klasse A Produkt. In einer örtlichen Umgebung kann dieses Gerät Funkstörungen verursachen.

ATTENTION Ce produit est de classe A. Dans un environnement domestique, il peut causer des interférences radio. Auquel cas, l’utilisateur sera amené à prendre les mesures adéquates.

Atención Este es un producto de la clase A. En ambientes domésticos éste producto puede causar radio interferencias en cuyo caso el usuario deberá tomar las medldas oportunas.

VERWITTIGING Dit is een klasse A produkt. Het gebruik hiervan kan radio interferenties veroorzaken die de gebruiker ertoe kunnen dwigen sommige maatregelen te moeten treffen.

Avviso Questo è un apparecchio di Classe A. In un ambiente residenziale questo apparecchio quò provocare radiodisturbi. In questo caso può essere richiesto all’utilizzatore di prendere misure adeguate.

Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemäss EN ISO 7779

FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at this own expense.

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

IA is a registered trademark of VIA Technologies, Inc..

iButton is a registered trade mark of Dallas Semiconductor.

Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/

-- Note

This is applicable to California, U.S.A onl

When using TOSHIBA TEC non-approved peripheral devices, perform an operation check before use. The POS terminal may not function correctly depending on the devices and the environment.

< For EU Only > TOSHIBA TEC Europe Retail Information Systems S.A. Rue de la Célidée 33 BE-1080 Brussels

ll Rights Reserved

570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN

Safety Summary EO1-12037

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the (The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the (The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the  symbol. (The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

symbol.

ARNING

Prohibited

Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.

If the machines share the same outlet with any other electrical appliances that consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock. Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric

shock.

machines are improperly handled contrary to this indication.

Any other than the specified AC voltage is prohibited.

Prohibited

Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electric shock.

This indicates that there is the risk of death or serious injury if the

Disconnect the plug.

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

Disconnect the plug.

Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or electric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorized TOSHIBA TEC representative for assistance.

(i)

Safety Summary EO1-12037

Disconnect the plug.

Connect a grounding wire.

CAUTION

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.

This indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication.

Disconnect the plug.

No disassembling.

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.

Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine. Unauthorized modification is prohibited.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

 Try to avoid locations that have the following adverse conditions:

* Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

 Do not subject the machine to sudden shocks.  Do not press the keys too hard. Keys will operate correctly if they are touched lightly.  Clean the cover and keyboard, etc. by wiping with a dry cloth or a cloth soaked with detergent and

wrung out thoroughly. Never use thinner or other volatile solvent for cleaning.

 At the end of the day, turn the power OFF, then clean and inspect the exterior of the machine.  Try to avoid using this equipment on the same power supply as high voltage equipment or equipment

likely to cause mains interference.

 USE ONLY TOSHIBA TEC SPECIFIED consumables.  DO NOT STORE the consumables where they might be exposed to direct sunlight, high temperatures, high

humidity, dust, or gas.

 When moving the machine, take hold of the drawer and lift the machine.  Do not place heavy objects on top of the machines, as these items may become unbalanced and fall

causing injury.

 Do not block the ventilation slits of the machines, as this will cause heat to build up inside the

machines and may cause fire.

 Do not lean against the machine. It may fall on you and could cause injury.  Place the machine on a stable and level surface.

Request Regarding Maintenance

 Utilize our maintenance services.

After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance

once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

 Our preventive maintenance service performs the periodic checks and other work required to maintain

the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorized TOSHIBA TEC representative for assistance.

 Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or

other parts to deteriorate or cause the paint to peel.

(ii)

1. INTRODUCTION ------------------------------------------------------------------------- 1-1

1.1 Accessories -------------------------------------------------------------------------------- 1-1

2. APPEARANCE --------------------------------------------------------------------------- 2-1

2.1 Standard Model ---------------------------------------------------------------------------- 2-1

2.2 Availabe Options -------------------------------------------------------------------------- 2-4

2.3 Examples of POS Terminal with Some Options ----------------------------------- 2-5

2.4 Connectors ---------------------------------------------------------------------------------- 2-6

3. INSTALLATION PROCEDURE ------------------------------------------------------ 3-1

3.1 Environment for Installation ------------------------------------------------------------- 3-1

3.2 Connecting the AC Plug ----------------------------------------------------------------- 3-2

4. ADJUSTMENT --------------------------------------------------------------------------- 4-1

4.1 Tilt Angle Adjustment -------------------------------------------------------------------- 4-1

4.2 Brightness Adjustment ------------------------------------------------------------------ 4-2

4.3 Volume Adjustment ---------------------------------------------------------------------- 4-3

5. MAGNETIC CARD READER (OPTION)------------------------------------------- 5-1

5.1 How to Read Magnetic card ------------------------------------------------------------ 5-1

6. iButton (OPTION) ----------------------------------------------------------------------- 6-1

6.1 How to Read iButton --------------------------------------------------------------------- 6-1

7. GENERAL MAINTENANCE ---------------------------------------------------------- 7-1

8. TROUBLESHOOTING ----------------------------------------------------------------- 8-1

9. SPECIFICATIONS --------------------------------------------------------------------- 9-1

9.1 Basic Specifications --------------------------------------------------------------------- 9-1

9.2 Option ---------------------------------------------------------------------------------------- 9-2

CAUTION!

1. This manual may not be copied in while or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

EO1-12037

Page

1. INTRODUCTION

Thank you for choosing the TOSHIBA POS Terminal. This POS terminal contains all the high performance register functions necessary for a specialty/hospitality POS terminal and enables the user oriented system configuration. The operation panel can be chosen from 12-inch TFT display and 15-inch TFT display. This manual describes the functions and handling of this POS terminal and should be read carefully to help gain maximum performance and life from your POS terminal. For more queries please refer to this manual and keep it safe for future reference.

1.1 Accessories

Confirm that the following accessories are contained in the carton. If any accessories are missing or damaged, contact your TOSHIBA TEC service representative.

Quick installation manual (1 copy)

EO1-12037

1.1 Applicable Model

1-1

2. APPEARANCE

2.1 Standard Model

12-inch display POS terminal

EO1-12037

2. 1 Standard Model

15-inch display POS terminal

2-1

2. APPEARANCE

EO1-12037

2. 1 Standard Model

2-2

+ 18 hidden pages

Toshiba ST-A20 User Manual

Safety Summary

TABLE OF CONTENTS

1. INTRODUCTION

1.1 Accessories

2. APPEARANCE

2.1 Standard Model