Toshiba SPAA-206-R1, TRST-A15, TSMB0039801 User Manual

TOSHIBA REMOTE RECEIPT PRINTER

TRST-A15 SERIES

Owner's Manual

CE Compliance (for EU only)

This product complies with the requirements of EMC and Low Voltage Directives including their amendments.

WARNING This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Warnung Dies ist ein Klasse A Produkt. In einer örtlichen Umgebung kann dieses Gerät Funkstörungen verursachen.

ATTENTION Ce produit est de classe A. Dans un environnement domestique, il peut causer des interférences radio. Auquel cas, l’utilisateur sera amené à prendre les mesures adéquates.

Atención Este es un producto de la clase A. En ambientes domésticos éste producto puede causar radio interferencias en cuyo caso el usuario deberá tomar las medldas oportunas.

VERWITTIGING Dit is een klasse A produkt. Het gebruik hiervan kan radio interferenties veroorzaken die de gebruiker ertoe kunnen dwigen sommige maatregelen te moeten treffen.

Avviso Questo è un apparecchio di Classe A. In un ambiente residenziale questo apparecchio quò provocare radiodisturbi. In questo caso può essere richiesto all’utilizzatore di prendere misure adeguate.

Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemäss EN ISO 7779

FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at this own expense.

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

< For EU Only > TOSHIBA TEC Europe Retail Information Systems S.A. Rue de la Célidée 33 BE-1080 Brussels

ll Rights Reserved

570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN

Safety Summary SPAA-206-R1

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the

(The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the

(The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the z symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

symbol.

Any other than the specified AC voltage is prohibited.

Prohibited

ARNING

Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.

If the machines share the same outlet with any other electrical appliances that consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock. Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric shock.

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

Prohibited

Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.

Disconnect the plug.

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

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Disconnect the plug.

Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or electric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorised TOSHIBA TEC representative for assistance.

Safety Summary SPAA-206-R1

Disconnect the plug.

Connect a grounding wire.

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.

Disconnect the plug.

No disassembling.

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.

Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine.

This indicates that there is the risk of personal Injury or damage to

CAUTION

objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

• Try to avoid locations that have the following adverse conditions:

* Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild

detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high

temperatures, high humidity, dust, or gas.

• Ensure the printer is operated on a level surface.

• Any data stored in the memory of the printer could be lost during a printer fault.

• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment

likely to cause mains interference.

• Unplug the machine whenever you are working inside it or cleaning it.

• Keep your work environment static free.

• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall

causing injury.

• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines

and may cause fire.

• Do not lean against the machine. It may fall on you and could cause injury.

• Care must be taken not to injure yourself with the printer paper cutter.

• Unplug the machine when it is not used for a long period of time.

• Place the machine on a stable and level surface.

Request Regarding Maintenance

• Utilize our maintenance services.

After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance

once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

• Our preventive maintenance service performs the periodic checks and other work required to maintain

the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorised TOSHIBA TEC representative for assistance.

• Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

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TABLE OF CONTENTS

1. PRODUCT OVERVIEW ----------------------------------------------------------- 1-1

1.1 Introduction ----------------------------------------------------------------------------- 1-1

1.2 Features --------------------------------------------------------------------------------- 1-1

2. SPECIFICATIONS ------------------------------------------------------------------- 2-1

2.1 Printer ------------------------------------------------------------------------------------ 2-1

2.2 Receipt Roll ----------------------------------------------------------------------------- 2-2

3. APPEARANCE ----------------------------------------------------------------------- 3-1

3.1 Front/Rear View ----------------------------------------------------------------------- 3-1

3.2 LED and Feed Button ---------------------------------------------------------------- 3-1

3.3 Connectors ------------------------------------------------------------------------------ 3-3

4. SET UP PROCEDURE ------------------------------------------------------------ 4-1

4.1 Requirements for Operation -------------------------------------------------------- 4-1

4.2 Setting up the Printer ----------------------------------------------------------------- 4-4

5. INSTALLATION PROCEDURE -------------------------------------------------- 5-1

5.1 Connecting the Power Cord and Interface Cable ----------------------------- 5-2

5.2 Connecting the Drawer -------------------------------------------------------------- 5-4

5.3 Loading the Receipt Roll ------------------------------------------------------------ 5-5

5.4 Self Test Print -------------------------------------------------------------------------- 5-7

6. GENERAL MAINTENANCE ----------------------------------------------------- 6-1

6.1 Cleaning --------------------------------------------------------------------------------- 6-1

6.1.1 Cleaning the Print Head and Platen ------------------------------------ 6-1

6.1.2 Cleaning the Covers -------------------------------------------------------- 6-1

6.2 Removing Jammed Paper ---------------------------------------------------------- 6-2

7. TROUBLESHOOTING ------------------------------------------------------------ 7-1

CAUTION!

1. This manual may not be copied in while or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

SPAA-206-R1

Page

1. PRODUCT OVERVIEW

SPAA-206-R1

1.1 Introduction

1. PRODUCT OVERVIEW

1.1 Introduction

Thank you for purchasing the TOSHIBA TRST-A15 Series Thermal Printer. This printer is a compact line thermal printer designed to be connected to a TOSHIBA POS terminal or used as a kitchen printer, etc. It prints both 80 mm-wide and 58 mm-wide receipts at the maximum print speed of 170 mm/sec. The body color is selectable from Fair White (F) and Cool Black (C) so that it is possible to coordinate the color with the TOSHIBA POS terminal. The interface type is either RS232C I/F or USB I/F (V2.0 Full Speed). Also Parallel I/F is available as an option. This manual contains general set-up and maintenance information and should be read carefully to help gain the maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference.

1.2 Features

• Due to a paper drop-in mechanism, the paper replacement can be done by just dropping a new paper roll and closing the cover. This also makes the print head cleaning easy.

• This printer prints in thermal direct method at high speed (max. 170 mm/sec.) with less noise.

• As the paper outlet is provided in front of the printer, the receipt can be taken out easily, and flexible

installation is possible.

• Print layout can be variously arranged.

• The power supply unit (AC adapter) is detachable from the printer.

• A drawer interface (1 ch) is provided.

• An automatic cutter is provided as standard. (Partial cut)

• Two body colors are available for you to color coordinate with the TOSHIBA POS terminal to be

connected.

• User-defined characters and logos can be registered in the flash memory.

1-1

2. SPECIFICATIONS

2.1 Printer

Item Description

Printing method Line thermal dot printing method Printing width 80 mm (576 dots)

58 mm (432 dots) Resolution 203.2 dpi x 203.2dpi Printing speed Max. 6.7 ips max (170 mm/sec) for 75W mode

4.0 ips max (101 mm/sec) for 55W mode

2 color printing Max 50 mm/sec Printing columns

Character size Font A: 1.5 x 3.00 mm Character types Code pages PC437, PC850, PC852, PC857, PC858, PC860, Logo registration and print User defined characters and logos are downloadable in the flash Line spacing 7.52 (default) and variable lines per inch.

Printable bar codes UPC-A, UPC-E, JAN13 (EAN), JAN8 (EAN), Code 39, Code 128, Cut method Partial Cut

Paper Thermal paper roll: 80 mm x dia. 83 mm (Max) Interface RS232C I/F or USB I/F (V2.0 Full Speed). Parallel as Option.

Input buffer 4K bytes/128 bytes Printer supply input voltage DC 24V, 3.15A (75W)/ DC 24V, 2.29A (55W) Power consumption 3.15A (75W Power Supply), 2.29A (55W Power Supply) AC adapter specification Rated input: AC 100 – 240V, 50/60Hz, 2.0A max

Body color Fair White (F) or Cool Black (C) Operating temperature 5ºC to 50ºC Operating humidity 10% to 90% RH (no condensation) Storage temperature -20ºC to 60ºC Storage humidity 10% to 90% RH (no condensation) Weight 2.2 Kg Dimension 145.5 mm (W) x 221.0 mm (D) x 141.0 mm (H)

80 mm Paper

48 Column (at 16.9 cpi Standard Character)

64 Column (at 22.6 cpi Compress Character)

58 mm Paper

36 Column (at 16.9 cpi Standard Character)

48 Column (at 22.6 cpi Compress Character)

Font B: 1.125 x 3.00 mm

PC863, PC865, PC866 and PC1252

memory.

Interleaf 2 of 5, Codabar, PDF417, Code 93

Thermal paper roll: 58 mm x dia. 83 mm (Max)

Rated output: DC 24V, 3.15A (75W)

SPAA-206-R1

2.1 Printer

2-1

2. SPECIFICATIONS

SPAA-206-R1

2.2 Receipt Roll

Paper type Thermal paper rolled with the print side facing outside Width (W1) 80 +0.5/ -1.5 mm Width (W2) 58 +0/ -1.0 mm (With optional 58 mm paper guide) Outer diameter (D) 80 +0/ -1 mm Paper thickness (T) 0.062 +/- 0.005 mm Weight 55 g/m2 Outer core diameter 21.5 mm Inner core diameter 12 mm Recommended thermal paper Only paper rolled onto a core is acceptable, however, the

CAUTION!

Use only paper which meets specified requirements. Use of non-specified paper may shorten the head life of the printer, resulting in problems with print quality, cause a paper feed failure or shorten the cutter life. All paper should be handled with care to avoid any damage to the paper. Read the following guideline carefully.

• Do not store the paper for longer than the manufacturer’s recommended shelf life.

• Store the paper in a cool, dry place. Avoid areas where they would be exposed to direct sunlight, high

temperature, high humidity, dust or gas.

• A contact of chemical or oil may discolor or erase the printed record.

• Rubbing the paper hard with nail or hard object may discolor the paper.

• The paper end should not be pasted to the core.

For further information please contact your authorized TOSHIBA TEC representative or authorized paper manufacturer.

HEAT SENSITIVE SURFACE ON BOTH SIDES OF PAPER

paper end should not be pasted to the core. TOSHIBA TEC recommends using the following thermal paper for this product Manufacturer : KANZAKI Type : P-300

W1 or W2

2-2

3. APPEARANCE

3.1 Front/Rear View

LED

SPAA-206-R1

3.1 Front/Rear View

Front View Rear View

Printer Cover

Top Cover

Feed Button

3.2 LED and Feed Button

Cover Open Button

Power Switch

POWER LED (Green)

Lights when the power is turned on.

ERROR LED (Blinking Green)

The Error LED indicates an error by blinking

FEED Button

Used to feed receipt paper. A touch of this button causes one line feed. Pressing and holding it feeds the paper continuously. When the power switch is turned on while the [FEED] button is pressed and held, the printer will perform a self test print

3-1

3. APPEARANCE

3. 2 LED and Feed Button

SPAA-206-R1

Error Status Table Green LED Blinking (Slow)

Problem What to Do Where to Go

Receipt paper is low

There are about 4 ½ meters, ± 3 meters, (15 feet, ± 10 feet) of paper left. Change the paper soon to avoid running out of

See “Loading the Receipt Roll” in chapter 5.3.

paper part way through a transaction.

Green LED Blinking (Fast)

Problem What to Do Where to Go

Receipt paper is out

Receipt cover is open

Change the paper now. Do not run a transaction without paper as the data may be lost.

Close the cover. The printer will not

See “Loading the Receipt Roll” in chapter 5.3.

operate with the cover open.

Knife failure

Open the receipt cover and check the knife. Clear any jammed paper you can see. Tear off any excess paper against the tear-off blade.

NOTE: If other LED status except for the above occurs, turn the power off, and then on. If this does not

restore the LED, contact your nearest TOSHIBA TEC representative for assistance

3-2

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