Toshiba PX35T-A2210 User Manual

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PX30 - A Series User’s Guide

If you need assistance:

Technical support is available online at Toshiba’s Web site at

support.toshiba.com At this Web site, you will find answers

for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.

For more information, see “If Something Goes Wrong” on

page 95 in this guide.

GMAD00357010 06/13

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Model: PX30 - A Series

Recordable and/or ReWritable Drive(s) and Associated Software Warranty

The computer system you purchased may include Recordable and/ or ReWritable optical disc drive(s) and associated software, among the most advanced data storage technologies available. As with any new technology, you must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do so, this product may not function properly and you may lose data or suffer other damage.

TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.

Protection of Stored Data

For your important data, please make periodic back-up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data.

YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM. WHEN COPYING OR TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY.

Critical Applications

The computer you have purchased is not designed for any “critical applications.” “Critical applications” means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage.

ACCORDINGLY,

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TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY

NOTE

AND ALL LIABILITY ARISING OUT OF THE USE OF THE COMPUTER PRODUCTS IN ANY CRITICAL APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE.

FCC Notice “Declaration of Conformity Information”

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

❖ Reorient or relocate the receiving antenna.

❖ Increase the separation between the equipment and receiver.

❖ Connect the equipment to an outlet on a circuit different from

that to which the receiver is connected.

❖ Consult the dealer or an experienced radio/TV technician for

help.

Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports. Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

❖ This device may not cause harmful interference.

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❖ This device must accept any interference received, including

interference that may cause undesired operation.

Contact Toshiba’s Support Website at support.toshiba.com.

Bluetooth® Wireless Technology

Interoperability

Bluetooth

with any product with Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to:

❖

❖ Logo certification with

Cards from TOSHIBA are designed to be interoperable

Bluetooth Bluetooth

defined by The

Specification as defined and approved by The Special Interest Group.

Bluetooth

wireless technology that is based on

Bluetooth

wireless technology as

Special Interest Group.

Always use enable wireless networks over two or more (up to a total of seven) TOSHIBA computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

When you use GHz Wireless LAN devices, slow down or cause errors. If you detect certain interference while you use change the frequency, move your computer to the area outside of the interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74 yards or more) or stop transmitting from your computer. Please contact TOSHIBA computer product support on Web site http://www.toshibaeurope.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

Bluetooth

same radio frequency range and may interfere with one another. If you use simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

Bluetooth

and Wireless LAN devices operate within the

cards from TOSHIBA in order to

Bluetooth

cards from TOSHIBA close to 2.4

Bluetooth

cards from TOSHIBA, always

Bluetooth

and Wireless LAN devices

transmissions might

Bluetooth

or Wireless

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Bluetooth® Wireless Technology and Your Health

The products with devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones.

Because products with the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

In some situations or environments, the use of technology may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may, for example, include in any other environment where the risk of interference to other devices or services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the device with

Bluetooth

wireless technology prior to turning on the equipment.

Bluetooth

wireless technology, like other radio

Bluetooth

wireless technology operate within

wireless technology

Bluetooth

wireless technology

Bluetooth

wireless

Exposure to Radio Frequency Radiation The radiated output power of the

TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the be used in such a manner that the potential for human contact during normal operation is minimized.

Bluetooth

Wireless Interoperability

The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to:

❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G),

as defined and approved by the Institute of Electrical and Electronics Engineers.

❖ The Wireless Fidelity (Wi-Fi

Fi Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.

) certification as defined by the Wi-

Bluetooth

Card from TOSHIBA shall

Card from

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Wireless LAN and Your Health

Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.

Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

In some situations or environments, the use of Wireless LAN may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include:

❖ Using the Wireless LAN equipment on board airplanes, or

❖ In any other environment where the risk of interference to other

devices or services is perceived or identified as harmful.

Exposure to Radio Frequency Radiation The radiated output power of the TOSHIBA Wireless LAN

Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Regulatory Information

The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This device complies with the following radio frequency and safety standards.

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Regulatory statements

This product complies with any mandatory product specification in any country/region where the product is sold.

Optical Disc Drive Safety Instructions

This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the User’s Guide carefully and keep it for your future reference.

Never attempt to disassemble, adjust or repair an optical disc drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.

Location of the Required Label

(Sample shown below. Location of the label and manufacturing information may vary.)

Canada – Industry Canada (IC)

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada.

This device complies with RSS 210 of Industry Canada.

Cet appareil numerique est conforme a la norme CNR-210 du Canada.

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The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be co-located with any other transmitter that has not been tested with this device.

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.

L’ utilisation de ce dispositif est soumis aux deux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même s’il est susceptible de compromettre son fonctionnement.

The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

Pour empecher que cet appareil cause du brouillage au service faisant l’objet d’une licence, il doit etre utilize a l’interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne d’emission) est installe a l’exterieur, il doit faire l’objet d’une licence.

This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. Industry Canada requires this product to be used indoors for frequency range

5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems.

Please note that high-power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device.

Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.

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Veuillez noter que les utilisateurs de radars de haute puissance sont

NOTE

désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5250-5350 MHz et 5650-5850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.

The above caution applies to products that operate with an

802.11a radio device.

This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.

Export Administration Regulation

This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and may be subject to the approval of the U.S. Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the U.S. Export Administration Regulations is prohibited.

Notice

The information contained in this manual, including but not limited to any product specifications, is subject to change without notice.

TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.

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Trademarks

eco Utility is a registered trademark of Toshiba America Information Systems, Inc. and/or Toshiba Corporation.

Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Atheros is a registered trademark of Atheros Communications, Inc.

Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Memory Stick, Memory Stick PRO, and Memory Stick PRO Duo are trademarks or registered trademarks of Sony Corporation.

Microsoft, Outlook, Windows, and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association.

Secure Digital and SD are trademarks of SD Card Association.

Wi-Fi is a registered trademark of the Wi-Fi Alliance.

All other brand and product names are trademarks or registered trademarks of their respective companies.

Licenses

This Product is licensed under the AVC, the VC-1 and the MPEG-4 Part 2 Visual patent portfolio licenses for the personal and noncommercial use of a consumer to (i) encode video in compliance with the above standards (“Video Standards”) and/or (ii) decode AVC, VC1 and MPEG-4 Part 2 Visual that was encoded by a consumer engaged in personal and non-commercial activity or was obtained from a video provider licensed to provide such video. None of the licenses extend to any other product regardless of whether such product is included with this product in a single article. No license is granted or shall be implied for any other use. Additional information may be obtained from MPEG LA, LLC. See www.mpegla.com.

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Computer Recycling Information

As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in accordance with recycling regulations in each state, country, and territory, Toshiba wants to make it easy for customers to recycle products at the end of the life cycle. To learn more about Toshiba's sustainability commitment, visit us.toshiba.com/green.

Reuse, Donation, Recycling

Functional computers can be donated to a local charity or resold through other programs. Non working Toshiba computers can be mailed-back for free recycling. For additional details, please visit

us.toshiba.com/recycle.

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Introduction.......................................................17

This guide ............................................................ 19

Safety icons ......................................................... 20

Other icons used............................................ 20

Your computer’s features and

specifications ........................................... 21

Other documentation........................................... 21

Service options .................................................... 21

Chapter 1: Getting Started......................................22

Setting up a work environment ...................... 22

Precautions .................................................... 23

Important information on your computer’s

cooling fan................................................ 24

Setting up your computer .................................... 25

Connecting to a power source ............................ 25

Using the computer for the first time ................... 27

Turning on the power .................................... 28

Initial setup..................................................... 28

Setting up your software................................ 28

Registering your computer with Toshiba ............. 29

To Shut down your computer .............................. 29

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Contents

To Restart your computer.................................... 30

To place your computer in Sleep mode............... 31

Adding optional external devices......................... 31

Recovering the Internal Storage Drive ................. 32

Creating recovery media................................ 33

Restoring from recovery media...................... 35

Refresh your PC (with user’s data) ................ 37

Reset your PC ................................................ 39

Installing drivers and applications.................. 41

Connecting an external device ............................ 42

Using external display devices ............................ 43

Using the HDMI™ In port............................... 43

Using the HDMI™ Out port............................ 43

Selecting video cables ................................... 44

Connecting an HDMI™-compatible

television or display device ...................... 44

Customizing your computer’s settings ................ 44

Caring for your computer..................................... 45

Cleaning the computer................................... 45

Moving the computer..................................... 45

Using a computer lock................................... 46

Chapter 2: Learning the Basics ..............................47

Computing tips .................................................... 47

Using the wireless mouse .................................... 48

Replacing the battery..................................... 49

Using the wireless keyboard................................ 50

Replacing the battery..................................... 50

Keyboard functions........................................ 51

Function keys................................................. 51

Special Windows

Touch screen ....................................................... 52

Touch screen navigation................................ 52

Starting an app .................................................... 53

Starting an app from the Start screen ........... 53

Saving your work ................................................. 54

Backing up your work .......................................... 54

Using the optical disc drive ................................. 55

Optical disc drive components ...................... 56

keys ................................ 52

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Contents

Inserting an optical disc ................................ 56

Playing optical media..................................... 58

Recording optical media................................ 58

Removing a disc with the computer on ......... 59

Removing a disc with the computer off ......... 60

Toshiba’s online resources .................................. 60

Chapter 3: Computing............................................ 61

Toshiba’s energy-saver design............................ 61

Power management....................................... 61

Charging the RTC battery.................................... 62

Power Plans......................................................... 63

Using the eco power plan.................................... 64

Chapter 4: Exploring Your Computer’s Features.... 65

Exploring the Start screen ................................... 65

Charms........................................................... 66

Tiles................................................................ 67

Exploring the desktop.......................................... 67

Finding your way around the desktop ........... 67

Windows

Setting up for communications............................ 70

Exploring audio features ...................................... 71

Using the Web Camera........................................ 72

Using the Memory card reader ............................ 73

Store................................................... 69

Connecting your computer to a network ....... 70

Recording sounds.......................................... 71

Using external speakers or headphones ....... 72

Inserting memory media ................................ 73

Removing memory media .............................. 74

Chapter 5: Utilities.................................................. 76

Desktop Assist..................................................... 77

Media & Entertainment .................................. 78

Tools & Utilities .............................................. 79

Support & Recovery....................................... 80

eco Utility

Password Utility ................................................... 82

Using a supervisor password ........................ 82

Using a user password .................................. 84

.......................................................... 81

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Contents

Deleting a user password .............................. 85

System Settings................................................... 86

Sleep Utilities ....................................................... 88

USB Sleep and Charge.................................. 88

Enabling/Disabling USB Sleep and

Charge...................................................... 89

Power supply mode settings ......................... 90

Sleep and Music ............................................ 90

TOSHIBA function key ......................................... 92

Recovery Media Creator ...................................... 93

Service Station..................................................... 93

TOSHIBA Application Installer ............................. 94

Chapter 6: If Something Goes Wrong.....................95

Problems that are easy to fix ............................... 95

Problems when you turn on the computer .......... 96

The Windows

working .......................................................... 97

Using Startup options to fix problems ........... 97

Internet problems......................................... 100

The Windows

help you.................................................. 100

Fixing a problem with Device Manager ............. 101

Checking device properties ......................... 101

Memory problems.............................................. 102

Power and the battery ....................................... 103

Keyboard problems ........................................... 103

Display problems ............................................... 103

Disk or storage drive problems.......................... 104

Error-checking ............................................. 104

Optical disc drive problems ............................... 106

Sound system problems.................................... 108

Printer problems ................................................ 108

Wireless networking problems........................... 109

DVD operating problems ................................... 111

Develop good computing habits........................ 112

Data and system configuration backup in

the Windows

operating system is not

operating system can

operating system............ 113

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Contents

If you need further assistance............................ 118

Contacting Toshiba...................................... 118

Other Toshiba Internet Web sites ...................... 118

Toshiba’s worldwide offices .............................. 119

Appendix A: TOSHIBA Function Keys ................. 120

Functions ........................................................... 120

Help file ....................................................... 121

Display brightness ....................................... 121

Internet and Media Control buttons............. 122

Volume Mute................................................ 123

Disabling or enabling wireless devices ........ 123

Keyboard Function keys ............................. 123

Zoom (Display resolution) ............................ 123

Appendix B: Power Cord/Cable Connectors ....... 124

Glossary ......................................................... 125

Index .............................................................. 142

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Introduction

Welcome to the world of powerful, multimedia computing.

Your computer is ENERGY STAR

Toshiba is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR this computer to meet the latest ENERGY STAR for energy efficiency. Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes.

To conserve energy, your computer ships with default power settings that will turn off the display or enter low-power Sleep mode after a specific amount of inactivity. We recommend that you leave this and other energy saving features active, so that your computer will operate at its maximum energy efficiency. You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to conserve computer energy.

qualified.

Program and has designed

guidelines

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NOTE

Introduction

When considering additions to your home office, purchase products that have earned the ENERGY STAR equipment needs, which can save you money, save energy, and help protect the climate.

Visit www.energystar.gov or

www.energystar.gov/powermanagement for more

information regarding the ENERGY STAR

This computer is compatible with European Union Directive 2002/95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.

Certain Microsoft® software product(s) included with this computer may use technological measures for copy protection. IN SUCH EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES. Product activation procedures and Microsoft’s privacy policy will be detailed during initial launch of the product, or upon certain reinstallations of the software product(s) or reconfigurations of the computer, and may be completed by Internet or telephone (toll charges may apply).

Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

for all your

Program

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This guide

NOTE

This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows 8.

You can:

❖ Read the entire guide from beginning to end.

❖ Skim through and stop when a topic interests you.

❖ Use the table of contents and the index to find specific

information.

Introduction

This guide

The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at support.toshiba.com.

While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice. For the most up-to-date product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba’s Web site at

support.toshiba.com.

Page 20

NOTE

Introduction

Safety icons

This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows:

Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, may result in property damage.

Provides important information.

Other icons used

Additional icons highlight other helpful or educational information:

TECHNICAL NOTE: This icon indicates technical information about the computer.

HINT: This icon indicates helpful hints and tips.

DEFINITION: This icon indicates the definition of a term used in the text.

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Introduction

Service options

Toshiba offers a full line of service programs to complement its standard limited warranty. Toshiba’s standard limited warranty, extended warranty, and service upgrade terms and conditions are available at warranty.toshiba.com.

To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at

support.toshiba.com.

If you have a problem or need to contact Toshiba, see “If

Something Goes Wrong” on page 95.

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Chapter 1

Getting Started

This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer.

Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer.

Setting up a work environment

Place the computer on a hard flat surface that is large enough for the computer and any other items you are using, such as a printer. Leave enough space around the computer and other equipment to provide adequate ventilation.

To keep your computer in prime operating condition, protect your work area from:

❖ Dust, moisture, and direct sunlight.

❖ Equipment that generates a strong electromagnetic field,

such as stereo speakers (other than speakers that are connected to the computer) or speakerphones.

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❖ Rapid changes in temperature or humidity and sources

of temperature change such as air conditioner vents or heaters.

❖ Extreme heat, cold, or humidity.

❖ Liquids and corrosive chemicals.

Precautions

Your computer is designed to provide optimum safety and ease of use. You should observe certain precautions to further reduce the risk of personal injury or damage to the computer.

Getting Started

Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury. If any of these eventualities should accidentally occur, immediately:

1. Turn off the computer.

2. Disconnect the AC adaptor from the power plug socket and computer.

Failure to follow these instructions could result in serious injury or permanent damage to the computer.

Do not turn on the power again until you have taken the computer to an authorized service center.

❖ Never turn off the computer if a drive light indicates a

drive is active.

Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both.

❖ Keep the computer and disks away from objects that

generate strong magnetic fields, such as large stereo speakers.

Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files.

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Getting Started

Handle discs carefully. Avoid touching the surface of the disc. Grasp it by its center hole and edge. If you handle the disc incorrectly, you could damage the disc and possibly lose data.

❖ Scan all new files for viruses.

This precaution is especially important for files you receive via email or download from the Internet. Occasionally, even new programs you buy from a supplier may contain a computer virus. You need a special program to check for viruses.

Important information on your computer’s cooling fan

Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer.

Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following:

Never cover your computer or AC adaptor with any object.

Never place your computer or AC adaptor near a heat source, such as an electric blanket or heater.

Never cover or block the air vents including those located on the back of the computer.

Always operate your computer on a hard flat surface.

Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury.

Page 25

Getting Started

NOTE

Setting up your computer

TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on

page 28 before adding external or internal components

to your computer. These components include, but are not limited to a printer and memory.

Please handle your computer carefully to avoid scratches and damage.

Connecting to a power source

Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet.

Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting in serious injury.

Always confirm that the power plug (and extension cable plug if used) has been fully inserted into the socket, to ensure a secure electrical connection. Failure to do so may result in a fire or electric shock, possibly resulting in serious injury.

Be careful if you use a multiple connector. An overload on one socket could cause a fire or electric shock, possibly resulting in serious injury.

Page 26

Power cord/cable

AC adaptor

AC adaptor cord

Getting Started

Connecting to a power source

Always use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor.

(Sample Illustration) Power cord/cable and AC adaptor

To connect AC power to the computer:

1 Connect the power cord/cable to the AC adaptor.

(Sample Illustration) Connecting the power cord/cable to the AC adaptor

Page 27

Getting Started

Using the computer for the first time

2 Plug the AC adaptor cord into the DC-IN on the back of

the computer.

(Sample Illustration) Connecting the AC adaptor cord to the computer

3 Connect the power cord/cable to a live electrical outlet.

Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.

Using the computer for the first time

The computer is now ready for you to turn it on and begin using it. See “Exploring Your Computer’s Features” on

page 65

Adjust the display to a comfortable viewing angle.

Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology. Over a period of time, and depending on the usage of the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology.

Page 28

Power button

NOTE

Getting Started

Using the computer for the first time

Turning on the power

To turn on the computer:

1 Make sure the power is properly connected and ready.

2 Check to ensure that all drives and slots are empty.

Press and release the power button. The ON/OFF light glows white.

(Sample Illustration) Turning on the power

The pre-installed operating system will load automatically.

When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely.

Initial setup

The Windows 8 Startup screen is the first screen displayed when you turn on your computer for the first time. Follow the on-screen instructions on each screen in order to properly install the operating system and begin using your computer.

Setting up your software

The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices.

The first time you turn on your computer, the setup guides you through steps to set up your software. Follow the onscreen instructions.

Page 29

Getting Started

NOTE

Registering your computer with Toshiba

Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your Product. Product registration can be completed by one of three methods:

1 From the Toshiba Web site at register.toshiba.com: Type

in the requested information and complete the registration process.

2 From the Start screen: Type

Start screen, locate and complete the registration process.

3 From the Desktop: Move your pointer to the upper-right

corner of the screen or swipe in from the right edge. When the Windows

Search ( ) charm and, in the Search field, type Registration. In the list that appears, click or touch Registration and complete the registration process.

charms appear, click or touch the

Failure to complete Product Registration will not diminish your rights under the Toshiba Standard Limited Warranty.

To register online, an Internet connection is required.

Registration while in the

To Shut down your computer

1 From the Start or Desktop screen, move your pointer to

the upper-right corner of the screen or swipe in from the right edge.

2 When the Windows

Settings ( ) charm.

Pressing the power button before shutting down the Windows

your work. Make sure the system indicator panel’s storage drive light and the drive in-use light are off. If you turn off the power while a disk/disc is being accessed, you may lose data or damage the disk/disc and/or drive.

charms appear, click or touch the

operating system could cause you to lose

Page 30

Shut down option

Power

Restart option

Power

Getting Started

To Restart your computer

3 In the lower right of the screen click or touch the Power

() icon.

(Sample Image) Shut down

4 Highlight Shut down while holding the Shift key, and

then click or touch the

The computer closes all open applications, shuts down the operating system, and then turns off.

Shut down option.

To Restart your computer

1 From the Start or Desktop screen, move your pointer to

the upper-right corner of the screen or swipe in from the right edge.

2 When the Windows

Settings ( ) charm.

3 In the lower right of the screen click or touch the

() icon.

(Sample Image) Restart

charms appear, click or touch the

Power

4 Highlight Restart, and then click or touch the Restart

option.

The computer closes all open applications, and restarts the operating system.

Page 31

Getting Started

Sleep option

Power

NOTE

To place your computer in Sleep mode

1 From the Start or Desktop screen, move your pointer to

the upper-right corner of the screen or swipe in from the right edge.

2 When the Windows

Settings ( ) charm.

Be sure to save your work first.

charms appear, click or touch the

3 In the lower right of the screen click or touch the

() icon.

(Sample Image) Sleep

4 Highlight Sleep, and then click or touch the Sleep

option.

Sleep mode saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off.

Adding optional external devices

Before adding external devices, Toshiba recommends first setting up the software.

After starting your computer for the first time you may want to connect any external devices you want to use, (see

“Connecting an external device” on page 42).

Power

Page 32

Getting Started

Recovering the Internal Storage Drive

Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary.

The following internal storage drive recovery options are available:

Recovery option Description

Creating recovery media

Restoring from recovery media

Refresh your PC (with user’s data)

Reset your PC This option allows you to remove all data from

This option allows you to create the recovery media you will use to restore your computer.

See “Creating recovery media” on page 33. This option allows you to restore your system

from the recovery media you created.

See “Restoring from recovery media” on page 35. This option allows you to refresh your system

without losing your data.

See “Refresh your PC (with user’s data)” on

page 37.

your system and reinstall Windows

See “Reset your PC” on page 39.

A recovery image of your computer is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below. However, it is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery media. Also, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. It is strongly recommended that you create recovery media before using your system for the first time. See “Creating recovery media”

on page 33 and “Restoring from recovery media” on page 35.

Page 33

Recovering the Internal Storage Drive

NOTE

When you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you created are not restored during this process. Be sure to separately save the files you have created to external media using Windows more information, see “Backing up your work” on

page 54.

Creating recovery media

It is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery media. Also, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media.

When you create recovery media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media and can be restored from this media. Any files that you created are not backed up on the recovery media. You will need to separately back up the files you created; for more information, see “Backing up your work” on

page 54.

Getting Started

or another backup program. For

When you create recovery media, the system will prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your computer. The amount of space required for storing the recovery files varies by computer model. Follow the procedure below to determine how much space you will need for storing your system’s recovery files.

Page 34

Getting Started

Recovering the Internal Storage Drive

To create recovery media:

1 From the Start screen begin typing Recovery Media

Creator and click or touch your selection. If you are in the Desktop, move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows charm and, in the Search field, type

Creator

selection.

The TOSHIBA Recovery Media Creator dialog box displays.

charms appear click or touch the Search ()

Recovery Media

. In the list that appears, click or touch your

(Sample Image) TOSHIBA Recovery Media Creator dialog box

2 Select DVD or USB Flash from the drop-down list,

depending on the type of external media you want to use.

3 Check the “Information” area of the dialog box to

determine the number of DVDs you will need and/or the minimum amount of storage space required for copying your system’s recovery files to USB flash drive(s).

Page 35

Getting Started

NOTE

Recovering the Internal Storage Drive

4 Do one of the following:

❖ If you are copying files to DVD, insert a blank DVD

into the optical disc drive.

❖ If you are copying files to a USB flash drive, connect

a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer.

All information stored on your DVDs or USB flash drive(s) will be erased during the process of creating the recovery media. Be sure to save the information stored on your external media to another storage device before executing this procedure, or use blank media.

5 Click or touch the

Recovery Media Creator utility dialog box.

6 Follow the on-screen prompts to complete the copy

process.

If you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially (for example, “1 of 3,” “2 of 3,” etc.), so that you will know in which order to insert the discs during recovery.

For information on using the Recovery media you have created with the preceding steps, see “Restoring from

recovery media” on page 35.

Create button in the TOSHIBA

Restoring from recovery media

The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see

“Backing up your work” on page 54).

If you have created recovery media for your system, you can restore your system from such media, if necessary. For example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see “Creating recovery media” on page 33.

Page 36

NOTE

Getting Started

Recovering the Internal Storage Drive

or another backup program. For more information, see “Backing up your work” on

page 54.

To recover your internal storage drive from recovery media:

1 Make sure your computer is turned off.

2 Do one of the following:

❖ If your recovery files are on DVDs, insert the first

recovery DVD into your optical disc drive.

❖ If your recovery files are on a USB flash drive,

connect the USB flash drive to your computer.

3 Press and hold the

F12 key immediately after pressing

the power button.

The Boot menu displays.

4 Using the arrow keys, select the

Flash option, depending on which type of media you are

using, and then press the

DVD option or the USB

ENTER key.

5 A warning screen appears, stating that when the

recovery is executed all data on your internal storage drive will be deleted and rewritten. Click

Yes to

continue.

6 Follow the on-screen instructions to complete the

recovery process.

When the process is complete, a message displays indicating that the drive has been recovered.

7 Click

Finish to restart the computer.

Page 37

Getting Started

Recovering the Internal Storage Drive

Refresh your PC (with user’s data)

Using “Refresh your PC” recovers your internal storage drive to factory default state and attempts to save your data. Toshiba does not guarantee successful data backup. Please make a complete back up of your data to external media before executing the recovery. For more information, see “Backing up your work” on page 54.

You can recover the factory default software (refresh your PC), while the computer will attempt to back up your data using the utilities stored on your computer’s internal storage drive:

TECHNICAL NOTE: Your data will be copied into the backup folder. All of the data will be moved to this folder during the recovery process, however the current directory structure will be retained.

1 From the Start or Desktop screen, move your pointer to

the upper-right corner of the screen or swipe in from the right edge.

2 When the Windows

Settings ( ) charm.

3 Click or touch

The PC settings window appears.

charms appear click or touch the

Change PC Settings.

(Sample Image) PC settings screen

4 Click or touch General.

Page 38

Getting Started

Recovering the Internal Storage Drive

5 Scroll down to “Refresh your PC without affecting your

files,” and click or touch

The “Refresh your PC” screen appears.

Get Started.

(Sample Image) Refresh your PC screen

Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on

page 54).

6 Click or touch the

The “Ready to refresh your PC” screen appears.

Next button to begin.

(Sample Image) Ready to refresh your PC screen

You will be prompted to refresh your system.

7 Click or touch the

Refresh button.

Page 39

8 Your system will restart.

The “Refreshing your PC” window appears. When the process is complete your system will reboot your Windows

Reset your PC

The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see

“Backing up your work” on page 54).

1 From the Start or Desktop screen, move your pointer to

the upper-right corner of the screen or swipe in from the right edge.

2 When the Windows

Settings ( ) charm.

3 Click or touch

The PC settings window appears.

Getting Started

Recovering the Internal Storage Drive

operating system.

charms appear click or touch the

Change PC Settings.

(Sample Image) PC settings screen

4 Click or touch General.

Page 40

Getting Started

Recovering the Internal Storage Drive

5 Scroll down to “Remove everything and reinstall

Windows,” and click or touch

The “Reset your PC” screen appears.

(Sample Image) Reset your PC screen

6 Click or touch the Next button.

The “Do you want to fully clean your drive” screen appears.

Get Started.

(Sample Image) Do you want to fully clean your drive screen

Page 41

Getting Started

NOTE

Recovering the Internal Storage Drive

7 Select one of the following options:

❖

Just remove my files

❖ Fully clean the drive

The “Ready to reset your PC” screen appears.

(Sample Image) Ready to reset your PC screen

8 Click or touch the Reset button.

The “Resetting your PC” window appears. When the process is complete your system will reboot your Windows

operating system.

Selecting the “Fully clean the drive” option may take several hours.

Installing drivers and applications

The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer.

To reinstall drivers and applications:

1 From the Start screen begin typing

Application Installer

If you are in the Desktop, move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows touch the

Search ( ) charm and, in the Search field,

and click or touch your selection.

charms appear click or

TOSHIBA

Page 42

Search field

Getting Started

Connecting an external device

type TOSHIBA Application Installer. In the list that appears, click or touch your selection.

(Sample Image) Installing drivers and applications

2 Click or touch Next.

3 Click the item you want to install.

4 Click or touch

5 Follow the on-screen prompts to complete the

installation process, see “TOSHIBA Application Installer”

on page 94.

Install.

Connecting an external device

You can easily attach an external device to your computer.

To d o t h i s :

1 Read the directions that came with the device to see if

you first need to install new software.

2 Connect the device’s video or USB cable to the port on

the computer and to the device.

3 Connect the device’s power cable to a live electrical

outlet (if applicable).

4 Turn on the external device (if applicable).

Your computer may automatically detect the external device.

Page 43

Getting Started

NOTE

HDMI™ In port

NOTE

Using external display devices

Your computer comes with a built-in display, but you can also connect the following types of external display devices to the video ports described below:

Using the HDMI™ In port

Your computer comes with an HDMI™ In port, allowing you to connect to a video gaming console or DVD player.

Locate the HDMI™ In port on the Quick Start Card that shipped with your computer.

(Sample Illustration) Video port on back of computer

Using the HDMI™ Out port

(Available on certain models.)

Your computer may come with an HDMI™ Out port.

Your computer may come with an HDMI™ Out port, allowing you to connect to an HDMI™-compatible television or external display device.

Page 44

HDMI™ Out port*

*Available on certain models

Getting Started

Customizing your computer’s settings

(Sample Illustration) HDMI™ Out port on back of computer

Selecting video cables

To connect a device to the HDMI™ Out port (available on certain models), you must purchase an HDMI™ cable.

Connecting an HDMI™-compatible television or display device

(Available on certain models.)

To connect an HDMI™-compatible television or display device to the computer:

❖ Connect one end of an HDMI™ cable (not included with

your computer) to the HDMI™ Out port on the back of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information.

Your computer will automatically detect the external display device.

Customizing your computer’s settings

There are several ways in which you can customize your computer to suit your particular requirements. You can go into your computer settings to make adjustments to your computer to suit your needs.

From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows

Settings ( ) charm and then click or touch Change PC Settings

Refer to your operating system documentation or Help and Support for details.

. Then choose a category you wish to change.

charms appear click or touch the

Page 45

Getting Started

NOTE

Caring for your computer

You may also wish to customize your power usage settings. For more information, see “Power Plans” on page 63. There are additional custom settings you can choose. See

“Utilities” on page 76.

Caring for your computer

This section gives tips on cleaning and moving your computer.

Please handle your computer carefully to avoid scratches and damage.

Cleaning the computer

Keep liquids, including cleaning fluid, out of the computer’s keyboard, speaker, and other openings. Never spray cleaner directly onto the computer and/or display. Never use harsh or caustic chemical products to clean the computer.

To keep your computer clean, gently wipe with a lightly dampened cloth.

Moving the computer

Before moving your computer to a new location, even across the room, make sure all drive activity has ended (the internal storage drive and optical disc drive indicator lights stop glowing) and all external peripheral cables are disconnected.

Before moving your computer, shut down the computer and disconnect the power cable/cord.

Page 46

Getting Started

Caring for your computer

Using a computer lock

You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com.

(Sample Illustration) Computer lock cable

To secure the computer:

1 Wrap the cable through or around some part of a heavy

object.

Make sure there is no way for a potential thief to slip the cable off the object.

2 Pass the locking end through the loop.

3 Insert the cable’s locking end into the security lock slot

on your computer, then engage the locking device.

The computer is now securely locked.

(Sample Illustration) Attaching security lock cable

Page 47

Chapter 2

Learning the Basics

This chapter gives some computing tips and provides important information about basic features.

Computing tips

❖ Save your work frequently.

Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, you will lose all work since you last saved.

See “Saving your work” on page 54 for further information.

HINT: Some programs have an automatic save feature that can be activated. This feature saves your file to the internal storage drive at preset intervals. See your software documentation for details.

Page 48

NOTE

Scroll wheel

Battery light

Learning the Basics

Using the wireless mouse

❖ Back up your files to external media on a regular basis.

Label the backup copies clearly and store them in a safe place.

It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see “Data and

system configuration backup in the Windows system” on page 113.

❖ Use Error-checking and Disk Defragmenter regularly to

check and optimize disk space and improve performance.

❖ Scan all new files for viruses.

This precaution is especially important for files you receive via external media, email, or download from the Internet.

❖ Take frequent breaks to avoid repetitive-motion injuries

and eyestrain.

❖ Do not turn off the computer if a drive indicator light

indicates a drive is active.

Turning off the computer while it is reading from or writing to a disk may damage the disk, the drive, or both.

operating

The Windows® operating system records information, such as your desktop setup, during its shutdown procedure. If you do not let the Windows system shut down normally, details such as new icon positions may be lost.

Using the wireless mouse

Your computer comes with a wireless mouse. The wireless receiver comes installed on your computer.

(Sample Illustration) Mouse

operating

Page 49

Replacing the battery

Battery cover

Mouse ON/OFF switch

A battery is required to power the wireless mouse. The battery light glows red when the battery power is low.

To replace the battery:

1 Save your work and turn the mouse upside down.

Learning the Basics

Using the wireless mouse

(Sample Illustration) Mouse underside

2 Slide the mouse ON/OFF switch on the underside to the

OFF position.

3 Slide the Battery cover off.

4 Always replace the battery with a fresh one.

5 Replace the battery cover.

6 Slide the mouse ON/OFF switch to the ON position.

If a battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used batteries in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible short circuit, fire or electric shock. Failure to do so could possibly result in serious injury.

Page 50

Battery cover

Keyboard ON/OFF switch

Learning the Basics

Using the wireless keyboard

Your computer comes with a wireless keyboard. The wireless receiver comes installed on your computer.

(Sample Illustration) Keyboard

Replacing the battery

A battery is required to power the wireless keyboard. The battery light glows red when the battery power is low.

To replace the battery:

1 Save your work and turn the keyboard upside down.

(Sample Illustration) Keyboard underside

2 Slide the keyboard ON/OFF switch on the underside to

the OFF position.

3 Slide the Battery cover off.

4 Always replace the battery with a fresh one.

Page 51

5 Replace the battery cover.

NOTE

6 Slide the keyboard ON/OFF switch to the ON position.

Keyboard functions

Your computer’s keyboard contains character keys, control keys, function keys, and special Windows

To capture a print screen of the entire screen, press the

Fn + PRTSC key.

Learning the Basics

Using the wireless keyboard

keys.

(Sample Illustration) PRTSC key on the keyboard

Function keys

The function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard.

(Sample Illustration) Function keys

Page 52

Application key

Windows® key

Learning the Basics

Touch screen

Special Windows® keys

(Sample Illustration) Special Windows® keys

Your computer’s keyboard has one key and one button that have special functions in Windows

❖

Windows® key—Toggles between the Desktop screen

and the last app opened on the Start screen. For more information refer to the Help & Support, or see

“Exploring the Start screen” on page 65

❖

Application key—Has a similar function as the

secondary mouse button

Touch screen

Your computer may come with a touch screen, enabling direct interaction with displayed apps and programs through simple or multi-touch gestures.

Touch screen navigation

Use your finger to manipulate the on-screen icons, buttons, menu items, and other items on the touch screen. You can also change the screen’s orientation.

The screen is made of glass so avoid contact with sharp, rough, or abrasive objects or substances as screen may break or scratch if not handled properly. If you see a crack in the glass, discontinue use of the device to avoid injury.

Touch—Touch to activate items displayed on the screen,

such as app and setting icons or on-screen buttons. Touch to type using the keyboard.

Touch & hold—Touch and hold an item on the screen by

touching and holding the item in place until an action occurs.

Page 53

Drag—Touch and hold an item for a moment and then,

without lifting your finger, move the item until you reach the target position. For example, drag items on any app screen to reposition them.

Swipe or slide—To swipe or slide, quickly move your finger

across the surface of the screen without pausing. For example, swipe your finger to the left from the right edge of the screen to display the Windows

Double-tap—Tap quickly twice to zoom in. For example,

double-tap a section of a Web page to zoom in on that section. Double-tap again to zoom out.

Pinch—In some apps (such as Maps and Games), you can

zoom in and out by placing two fingers on the screen at once and pinching them together (to zoom out) or spreading them apart (to zoom in).

Rotate—Place two or more fingers on an item and rotate

your hand. The item rotates in the direction you turn your hand. (Not functional in all apps).

Starting an app

To Start an app on the Start screen, move your pointer over the appropriate tile and click to open.

To Start an app from the Desktop, move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows click or touch the

Learning the Basics

Starting an app

charms.

charms slide out from the right,

Start ( ) charm.

Starting an app from the Start screen

To Start an app on the Start screen, move your pointer over the appropriate tile and click or touch to open, or swipe your finger to the left from the right edge of the screen.

To Start an app using the Search function, move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows right, click or touch the

Search ( ) charm. The apps screen

appears with the available system apps to choose from or you can enter your search in the search field.

charms slide out from the

Page 54

Learning the Basics

Saving your work

Below is an example using the Search field to start an app:

1 Move your pointer to the upper-right corner of the screen

or swipe in from the right edge. When the Windows charms appear click or touch the

Search ( ) charm.

(Sample Image) Searching for apps

2 Start typing the app’s name in the Search field.

As you type, all matching files and apps are displayed.

3 Click the app you wish to open.

Saving your work

Before you turn off the computer using the Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most important rules of computing.

Many applications offer a feature that saves documents at regular intervals. Check your program’s documentation to see if it has an automatic save feature.

Backing up your work

Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, external storage media, or to a network, if available.

To back up several files at one time, use the Microsoft Windows computer’s internal storage drive. Also see “Backing up your

data or your entire computer with the Windows system” on page 115.

file recovery program preinstalled on the

operating

Page 55

Learning the Basics

NOTE

Using the optical disc drive

HINT: Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs/DVDs. You may prefer to use a highcapacity backup system, such as an external hard drive.

Using the optical disc drive

Optical storage is a popular medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround sound, multiple camera angles, and interactive menus.

TECHNICAL NOTE: Your optical disc drive is set to play Region 1 (North America) DVD-ROMS. A DVD disc of a region other than the above mentioned cannot be played unless you manually change it in the Properties setting of the optical disc drive. The drive will allow you to change regions four times. On the fourth change, the region will be “locked in.” That is, the drive will only play DVDs from that last region. Note that changing from region 1 to region 2 and back to region 1 is counted as two changes.

For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power.

When viewing DVD movies use the DVD Player software that came with your computer.

Page 56

Drive in-use indicator light Eject button Manual eject hole

Learning the Basics

Using the optical disc drive

Optical disc drive components

The optical disc drive is located on the side of the computer.

Your optical disc drive may look like this:

(Sample Illustration) Optical disc drive

Drive in-use indicator light—Indicates when the drive is in

use.

Eject button—Press to release the disc tray.

Do not press the eject button or turn off the computer while the drive in-use indicator light is glowing. Doing so could damage the disc or the drive.

When the disc tray is open, be careful not to touch the lens or the area around it. Doing so could cause the drive to malfunction.

Manual eject hole—Use if you need to release the disc

tray when the power is off. Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole.

Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it.

Inserting an optical disc

To insert an optical disc into the drive:

1 Make sure the computer is turned on.

The drive will not open if the computer’s power is off.

2 Make sure the drive’s in-use indicator light is off.

3 Press the drive’s eject button.

The disc tray slides partially out of the drive.

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Learning the Basics

Using the optical disc drive

4 Grasp the tray and pull it fully open.

(Sample Illustration) Drive tray fully extended

5 Hold the disc by its edges and check that it is free of

dust.

If the disc is dusty, clean it with a clean dry cloth.

6 Place the disc carefully in the disc tray, label side out.

(Sample Illustration) Positioning the disc in the drive

7 Gently press the disc onto the center spindle until it

clicks into place.

Handle DVDs and CDs carefully, making contact only with the center hole and edge. Do not touch the surface of the disc. Do not stack discs. If you incorrectly handle the discs, you could lose data.

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Learning the Basics

Using the optical disc drive

8 Make sure the disc is completely on the spindle and is

lying flat against the tray.

If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance.

9 Push the disc tray in by pressing gently on the center of

the tray until it clicks into place.

You are ready to use the disc.

Playing optical media

If you insert an optical disc into the optical disc drive and the Auto-Run feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps:

1 Press the ( ) +

2 Double-click the optical disc drive icon.

The drive will run the optical disc.

If your disc does not run using this method, try using an application that is associated with the media on the disc. For example, if it is a music CD, open Windows Media and use it to select and then play the CD. For other types of media, use the associated software to open the files on the disc.

E keys.

Player

Recording optical media

Depending on the configuration, your computer may come with an optical disc drive that allows you to:

❖ Play pre-recorded and recorded optical media.

❖ Read/write data and multi-media files to recordable

optical media.

For more information regarding supported optical media formats please refer to your computer’s detailed specifications at support.toshiba.com.

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Learning the Basics

NOTE

Using the optical disc drive

Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical disc drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders. Additionally, certain optical media recorded on your optical disc drive may not play back or operate properly on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to your computer's product specification for listing of specific format compatibilities.

Copy protection technology may also prevent or limit recording or viewing of certain optical media.

For details on how to use the software, please refer to the respective Online Help menus.

Removing a disc with the computer on

To remove an optical disc with the computer turned on:

1 Press the eject button on the drive.

Do not press the eject button while the drive in-use indicator light is glowing. Doing so could damage the disc or the drive.

Also, if the disc is still spinning when you open the disc tray, wait for it to stop spinning before you remove it.

2 Pull the tray out until it is fully open, remove the disc, and

place it in its protective cover.

3 Gently press the tray in to close it.

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Learning the Basics

Toshiba’s online resources

Removing a disc with the computer off

To remove a disc with the computer turned off:

1 Insert a slender object, such as a straightened paper

clip, into the manual eject hole.

The disc tray slides partially out of the drive.

Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it.

2 Pull the tray out until it is fully open, remove the disc, and

place it in its protective cover.

3 Gently press the tray in to close it.

Toshiba’s online resources

Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades. For more information, see

“Contacting Toshiba” on page 118.

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Chapter 3

Computing

Toshiba’s energy-saver design

Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency.

Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods.

Power management

Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance.

Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Customer Support Center.

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NOTE

Computing

Charging the RTC battery

Your computer has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used to store your computer’s configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off.

The RTC battery may have become completely discharged while your computer was shipped, resulting in a CMOS error message during startup. The error message may vary by computer model.

Depending on your system, the RTC battery may only charge while the computer is turned on.

To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours.

It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working.

When Hibernation mode is enabled and the RTC battery is completely discharged, a warning prompts you to reset the real-time clock.

The computer can be used while the RTC battery is being charged, although the charging status of the RTC battery cannot be monitored.

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Power Plans

NOTE

You can choose a predefined Power Plan or select your own combination of power options.

To d o t h i s :

1 While on the desktop, press the Windows

then click or touch

(Sample Image) Windows® Power Options window

Computing

Power Plans

Power Options.

() key + X,

2 Select an appropriate plan for your work environment or

create your own custom plan.

3 Click or touch

set up a new plan.

To edit a plan or to edit advanced settings, continue to the following steps.

4 Click or touch

plan you want to edit.

This screen allows you to change basic settings.

5 Click or touch

access settings for internal storage drive power save time, etc.

You can click or touch the plus signs to expand each item and to see what settings are available for each item.

6 Click or touch

performed.

Create a power plan in the left pane to

Change plan settings to choose the

Change advanced power settings to

OK to save the plan changes you have

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Computing

Using the eco power plan

By default the two power plans eco and Balanced are satisfactory for most people and do not need to be edited.

Using the eco power plan

This computer is equipped with the eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance. For example, when this power plan is enabled, the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened. To enable or disable the eco power plan, see “Power Plans” on

page 63.

The eco Utility eco power plan by tracking real-time power consumption and accumulated savings over time. To learn how to access the utility, see “eco Utility

For more information on the TOSHIBA eco power plan, see the Help file in the eco Utility

monitors your power savings from using the

” on page 81.

window.

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Chapter 4

Exploring Your Computer’s Features

In this chapter, you will explore some of the special features of your computer.

Exploring the Start screen

The Start screen is the launching pad for everything you can do in the Windows easy ways to access everything from your favorite apps and Web sites to your contacts and other important information.

When you move your pointer to the upper-right corner of the screen or swipe in from the right edge, a list of Windows charms will slide out from the right. These Windows perform various commands, including basics tasks like turning off the power and advanced PC settings.

You can go to the Start screen by clicking or touching the

Start charm (see “Charms” on page 66). You can also use

the Windows screen to go to Start screen. For detailed information, please refer to the Windows Help and Support.

By clicking on or touching the screen, you will find the Windows are most familiar with.

operating system, providing new and

key ( ) on your keyboard or on the LCD

Desktop tile from the Start

settings and features you

charms

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App tiles

Exploring Your Computer’s Features

Exploring the Start screen

For detailed information on the new Windows 8 functionality, refer to the Windows

(Sample Image) Windows® Start screen

Charms

Use the Windows® charms to start apps, find documents, set up system components, and perform most other computing tasks.

By swiping in from the right edge (only for touch screen models) or pointing the mouse pointer to the upper or lower right corner of your screen, you will find a list of charms:

Search, Share, Start, Devices and Settings.

Search—This charm allows you to search for most anything

you need to locate on your computer. It can help you find apps, documents, photos, and your favorite music.

Share—This charm allows you to share music and photos

with your favorite social Web sites.

Start—This charm allows you to view all of the available

apps downloaded to your system.

Devices—This charm allows you to manage your hardware

devices.

Settings—This charm allows you to manage your system

settings.

Help and Support.

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Exploring Your Computer’s Features

Ta s kb a r

Icons

Notification area

Notifications

Exploring the desktop

Tiles

Tiles can be accessed and launched from the Start screen.

Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system.

Exploring the desktop

You can use its features to start applications, find documents, set up system components, and perform most other computing tasks.

HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in the functionality of your system.

Finding your way around the desktop

Your computer’s desktop includes several standard features: icons, taskbar, notification area, notifications, and background pattern.

(Sample Image) Windows® Desktop screen

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NOTE

Exploring Your Computer’s Features

Exploring the desktop

Icons

An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.

You can create a new desktop icon for any folder, file, or program by dragging the element’s icon from its location in a window to the desktop area.

You may see various icons displayed on your system desktop, for example:

Recycle Bin – Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin.

❖ TECHNICAL NOTE: If you delete a large number of

files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows delete the file(s) or cancel the deletion.

❖ If you delete a file (of any size) from an external

media or flash media, it does not go into the Recycle Bin. The file is permanently deleted.

❖ Permanently deleted files cannot be recovered from

the Recycle Bin. For more information on the Recycle Bin, see Windows® online Help.

will prompt you to either permanently

If you place the pointer over an icon, a popup description of the file contents appears.

Your desktop may contain other icons depending on your configuration. Refer to the Windows specific information on each icon and how to use it, or see

“Help file” on page 121.

online Help for more

Taskba r

Each time you open a program, a button associated with that program appears on the taskbar. With some programs, a button appears on the taskbar for each document or window you open. You can use these buttons to quickly switch between the programs or windows.

To make a program or window the currently active one, click to touch the associated taskbar button.

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Exploring Your Computer’s Features

Windows® Store

Notification area

The Notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short description of the task appears.

Typical tasks in the Notification area are Current time, Power usage mode, network connectivity status, and speaker volume.

To activate a specific task, click or touch the appropriate Notification area icon.

Notifications

There are many types of notifications you can employ to help you with the many tasks you perform every day.

User experience notifications can be set for toast, tile, badge, and raw notifications.

Toast notifications—Designed for time-sensitive delivery

of personalized content, such as an instant message from a friend.

Tile notifications—Used by applications that are not

currently running with an at-a-glance characteristic, giving you a quick preview of the subject line of your latest email or the current weather conditions.

Badge notifications—A specialized type of tile notification

(shown on the Start screen tile) using glyphs to indicate the number of applications that have updates available or the status of a running application.

Raw notifications—These run a background task on behalf

of an application while that application is not running in order to make available the latest content, such as an online newspaper.

Windows® Store

Although many applications will be pre-installed or built-in to your computer, you will also have the ability to download many other applications with a touch or the click of your mouse.

In the Windows thousands of apps, all grouped into easy to find categories.

Store you can search for and browse

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NOTE

Exploring Your Computer’s Features

Setting up for communications

To connect to the Internet, you need:

❖ A browser or communications program

❖ An Internet Service Provider (ISP) or online service if you

plan to use the Internet

❖ A way to connect to the ISP (for example Wi-Fi

LAN/ broadband connection, etc.)

Using Wireless LAN connectivity

Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited.

Your system may come with an optional wireless LAN module. This is a technology that expands wireless communication beyond networking equipment, and can connect many different kinds of electronic devices without the need for cables.

For information on how to set up a wireless connection, refer to your wireless networking device documentation or your network administrator.

To enable or disable wireless communication, use the F12 key. For more information see “TOSHIBA Function Keys”

on page 120.

For help with common Wi-Fi

“Wireless networking problems” on page 109.

networking problems, see

Connecting your computer to a network

You can connect your computer to a network to increase its capabilities and functionality.

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Exploring Your Computer’s Features

Start Recording/Stop Recording button

Exploring audio features

Accessing a network

To access a network, connect an Ethernet cable to the Network port (RJ45) on your computer. For specific information about connecting to the network, consult your network administrator. Many hotels, airports, and offices offer Wi-Fi

access.

Exploring audio features

You can use your computer to record sounds using the computer’s internal microphones (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in speakers, headphones, or external speakers.

Recording sounds

You may record sounds using the computer’s internal microphones (available on certain models) or by connecting an optional external microphone.

Using a microphone

1 If you want to use an external microphone, connect it to

the computer.

2 From the Start screen begin typing

and click or touch your selection. If you are in the Desktop, move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows charm and, in the Search field, type

charms appear click or touch the Search ()

Sound Recorder

Sound Recorder.

(Sample Image) Sound Recorder screen

3 Click or touch the Start Recording button.

4 Speak normally into the microphone.

5 When you have finished recording, click or touch the

Stop Recording button.

The

Save As dialog box appears.

6 To save the file, type a file name, and then click or touch

Save.

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Exploring Your Computer’s Features

Using the Web Camera

Using external speakers or headphones

Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers.

Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones. Continuous exposure to loud sound can harm your hearing.

TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer.

To play back sound files through external speakers or headphones:

1 Locate the headphone jack on the computer.

2 Using any necessary adapters, plug the cable from the

headphones or external speakers into the headphone jack.

The headphone jack requires a 16-ohm stereo mini connector.

To adjust the volume:

❖ For external speakers, use the volume controls on each

speaker.

❖ For headphones, use the computer’s volume control.

Using the Web Camera

(Available on certain models.)

Your computer may come with a built-in Web Camera. With this Web Camera you can do the following:

❖ Take pictures and record videos with your computer

❖ Chat with others and have them see you while using

instant messaging (IM) programs

❖ Have video conference calls

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Exploring Your Computer’s Features

NOTE

Using the Memory card reader

To email, instant message or video conference, you must be connected to the Internet.

Depending on your computer model, the process of sending email, taking pictures or recording video messages may vary.

To access the Web Camera, on the Start screen click or touch the glows when the Web Camera is active.

Camera tile. The Web Camera indicator light

When the Web camera is not active the indicator light is off.

Using the Memory card reader

(Available on certain models.)

The Memory card reader supports the use of Secure Digital™ (SD™, SDHC, SDXC), or MultiMediaCard media. These media can be used with a variety of digital products: digital music players, cellular phones, PDAs, digital cameras, digital video camcorders, etc.

(MMC®)

To use a micro or mini SD™ Card, an SD™ adapter is required.

The Memory card reader may also support other types of media.

Do not use the Copy Disk function for this type of media. To copy data from one media to another, use the dragand-drop feature of the Windows® operating system.

Inserting memory media

To locate your Memory card reader, please refer to your Quick Start document.

The following instructions apply to all types of supported media devices.

1 Turn the media so that the contacts (metal areas) are

face down.

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Exploring Your Computer’s Features

Using the Memory card reader

2 Push the media into the Memory card reader until it

locks in place.

(Sample Illustration) Inserting memory media

When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.

Always remove memory media when not in use.

Removing memory media

1 If you are not currently on the Desktop, choose the

Desktop tile on the Start screen, otherwise skip to step 2.

2 Prepare the card for removal by clicking on or touching

the

Show hidden icons button ( ), if necessary, in the

notification area and then selecting the

Hardware and Eject Media

3 Highlight, and then click or touch the item you would like

to eject.

If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays

to Remove Hardware

If the computer has a spring-loaded adapter slot, see step 4; otherwise, skip to step 5.

4 Gently press the card inward to release it.

The card pops out slightly.

Safely Remove

icon.

Safe

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Exploring Your Computer’s Features

Using the Memory card reader

5 Grasp the card and pull it straight out.

(Sample Illustration) Removing memory media

Do not remove memory media while data is being written or read. Even when the Windows disappears, writing to the media might still be in progress and your data could be destroyed. Wait for the indicator light to go out.

message “copying...”

Page 76

Chapter 5

NOTE

Utilities

Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter.

The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system.

❖ Desktop Assist

❖ eco Utility

❖ Supervisor password

❖ User password

❖ System Settings

❖ Sleep Utilities

❖ TOSHIBA function key

❖ Recovery Media Creator

❖ Service Station

❖ TOSHIBA Application Installer

Page 77

Desktop Assist

The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings.

To access Desktop Assist from the Start screen begin typing

Desktop Assist, or while in the Desktop screen double-

click or touch the

The Desktop Assist window appears.

Desktop Assist

Desktop Assist, icon.

Utilities

(Sample Image) Desktop Assist window

The Desktop Assist offers several options:

❖ Media & Entertainment

❖ Tools & Utilities

❖ Support & Recovery

Page 78

Media & Entertainment

Utilities

Desktop Assist

The feature available in this category is TOSHIBA Video Player.

(Sample Image) Desktop Assist window – Media & Entertainment tab

Page 79

Tools & Utilities

The features that may be available in this category are:

❖ eco Utility

❖ Password Utility

❖ System Settings

❖ TOSHIBA function key

Utilities

Desktop Assist

(Sample Image) Desktop Assist window – Tools & Utilities tab

Page 80

Support & Recovery

Utilities

Desktop Assist

The features that may be available in this category are:

❖ Recovery Media Creator

❖ Service Station

❖ TOSHIBA Application Installer

❖ User’s Guide

(Sample Image) Desktop Assist window – Support & Recovery tab

Page 81

eco Utility®

The eco Utility® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time.

To access the eco Utility

1 From the Start screen begin typing

in the Desktop screen double-click or touch the

Desktop Assist icon.

2 Click or touch

3 Click or touch

The eco Utility

Tools & Utilities.

eco Utility.

window appears.

Utilities

eco Utility

eco Utility, or while

(Sample Image) eco Utility® window

4 To activate the eco power plan, select eco Mode on the

left side.

5 Click or touch the

6 Click or touch

eco Mode button.

Close.

For more information on the eco power plan and utility, click or touch the

Help button at the bottom of the window.

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Utilities

Password Utility

Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again.

TOSHIBA supports several types of passwords on your computer:

❖ A supervisor password—Prohibits unauthorized users

from accessing certain functions such as System Settings. This is useful if more than one person uses the computer.

❖ A user password—Prevents unauthorized users from

starting the computer.

When setting up passwords, keep the following in mind:

❖ The supervisor password must be set before the user

password, or the user password must be deleted and then re-entered after the supervisor password is set.

❖ The user password can be set up under the supervisor

password.

Using a supervisor password

A supervisor password prevents other users from changing hardware configuration options.

Setting a supervisor password

If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it.

TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.

To set a supervisor password:

1 To access Supervisor Password from the Start screen

begin typing screen double-click or touch the Desktop Assist icon.

Password Utility, or while in the Desktop

Page 83

Password Utility

NOTE

2 Click or touch Tools & Utilities.

3 Click or touch

Password Utility.

Utilities

(Sample Image) Supervisor Password tab

4 Click or touch Supervisor Password.

5 Click or touch

6 Enter your password, and then enter it again to verify it.

7 Click or touch

Under User Policy, this option may or may not ask for password verification.

8 Click or touch

Password Utility will suggest “memo.txt” for the text file name. If you have saved a password previously, using the same name may overwrite your password text file with the new password. By using a different name, you can prevent overwriting your previously stored passwords.

9 Click or touch

10 Click or touch

Set.

OK to save your password as a text file.

Save.

OK.

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Utilities

Password Utility

Deleting a supervisor password

To delete a supervisor password:

1 To access Supervisor Password from the Start screen

begin typing screen double-click or touch the

2 Click or touch

3 Click or touch

A pop-up screen appears asking for a password.

4 Enter your password, and then click or touch

5 Click or touch

6 Click or touch

An authority verification pop-up screen appears.

7 Click or touch

8 Enter the password, and then click or touch

9 Click or touch

Password Utility, or while in the Desktop

Tools & Utilities.

Password Utility.

Supervisor Password.

Delete.

OK to exit.

Using a user password

A user password provides power-on password protection.

Desktop Assist icon.

Verify.

Setting a user password

If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it.

OSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.

To register a password for the power-on password functions:

1 To access User Password from the Start screen begin

typing double-click or touch the

Password Utility, or while in the Desktop screen

Desktop Assist icon.

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Utilities

Password Utility

2 Click or touch Tools & Utilities.

3 Click or touch

4 Click or touch

5 Click or touch

Password Utility.

User Password.

Set.

6 Enter your password, and then enter it again to verify.

7 Click or touch

8 Click or touch

Set.

OK to save your password as a text file.

9 Click or touch

10 Click or touch

Save.

OK.

Deleting a user password

To cancel the power-on password function:

1 To access User Password from the Start screen begin

typing

Password Utility, or while in the Desktop screen

double-click or touch the

2 Click or touch

3 Click or touch

A pop-up screen appears asking for a password.

4 Enter your password, and then click or touch

5 Click or touch

An authority verification pop-up screen appears.

6 Click or touch

7 Enter the password, and then click or touch

8 Click or touch

Tools & Utilities.

Password Utility.

Delete.

OK to exit.

Desktop Assist icon.

Verify.

Page 86

Utilities

System Settings

System Settings is the TOSHIBA configuration management tool available through the Windows access it:

1 To access System Settings from the Start screen begin

typing double-click or touch the

2 Click or touch

3 Click or touch

The System Settings screen appears.

System Settings, or while in the Desktop screen

Tools & Utilities.

System Settings.

operating system. To

Desktop Assist icon.

(Sample Image) System Settings screen – General tab options

The System Settings screen may have the following tabs:

❖

Boot Options—Allows you to change the sequence in

which your computer searches the drives for the operating system

❖

Boot Speed—Reduces the time needed for the

BIOS to initialize, using either the Fast or Normal settings.

❖

Button Setting—Allows you to customize the function

buttons, such as updating and assigning other applications to the function buttons.

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Utilities

NOTE

System Settings

❖ Display—Allows you to select the internal LCD and/or

external monitor when the computer boots up.

When the computer restarts, it remembers the last configuration. If data does not appear on the display you are using after starting in Sleep mode, press the keys to toggle the display.

❖

General—Allows you to view the current BIOS version

or change certain settings back to their default values.

❖

HDD Accelerator—Allows you to accelerate the HDD

by using a part of the computer’s main memory as a cache.

❖

Keyboard—Allows you to set conditions for the

keyboard.

❖

LAN—Allows you to set networking functions.

❖

Sleep Utilities—Sets advanced features when the

computer is in Sleep mode, Hibernate mode, and Shut down state. See “Sleep Utilities” on page 88.

❖

USB—Allows you to enable or disable the internal USB

3.0 controller.

( ) + P

Page 88

Utilities

Sleep Utilities

This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.”

1 While in the Desktop screen double-click or touch the

Desktop Assist icon.

2 Click or touch

3 Click or touch

4 Click or touch

USB Sleep and Charge

Your computer can supply USB bus power (DC 5V) to the USB port even when the computer is in Sleep mode, Hibernation mode or shutdown state (powered off).

This function can only be used for the port that supports the USB Sleep and Charge function (hereinafter called “compatible port”).

Compatible ports are USB ports that have the ( ) symbol.

You can use the “USB Sleep and Charge function” to charge certain USB compatible external devices such as mobile phones or portable digital music players. However, the “USB Sleep and Charge function” may not work with certain external devices even if they are compliant with the USB specification. In those cases, power on the computer to charge the device.

Tools & Utilities.

System Settings.

Sleep Utilities.

Page 89

Utilities

NOTE

Sleep Utilities

❖ When “USB Sleep and Charge function” is set to

Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC 5V). As for the specifications of the external devices, please contact the device manufacturer or check the specifications of the external devices thoroughly before use.

❖ Using the “USB Sleep and Charge function” to

charge external devices will take longer than charging the devices with their own chargers.

❖ External devices connected to the USB bus power

(DC 5V) function that interfaces with the power ON/OFF of the computer may always be in an operational state.

❖ When there is a current overflow of the external

device connected to the compatible port, USB bus power (DC 5V) supply may be stopped for safety reasons.

Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products.

Enabling/Disabling USB Sleep and Charge

This utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select To disable this function, toggle the Enable button to the

Disabled position.

Enable.

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NOTE

Utilities

Sleep Utilities

Power supply mode settings

Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode you should select depends on the USB device you want to charge. For example, mode, will charge a wide variety of digital audio players. If your device does not charge in Auto Mode, try using

Alternate Mode. To select a different charging mode, use

the

Power supply mode drop-down list in the utility.

Auto Mode, which is the default

(Sample Image) TOSHIBA Sleep Utility screen

With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device.

Sleep and Music

Your Toshiba computer may be equipped with the “Sleep and Music” feature that allows you to listen to music stored on a portable audio device using the speakers of your computer, even when the computer is powered OFF. Power OFF includes Sleep Mode, Hibernation Mode, or Shut down state.

When the Sleep and Music feature is enabled, it is possible to play music from the computer’s speakers by connecting an audio cable to the Microphone/Line-in jack.

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Utilities

NOTE

Sleep Utilities

The volume settings and sound quality may differ between Windows the “Sleep and Music” feature, the volume adjustment and mute setting cannot be changed from the computer. To adjust these settings, use the volume controls on your portable audio device. Be sure to turn down the volume of the portable audio device before connecting it to the computer.

mode and “Sleep and Music” mode. When using

This feature applies only to the computer’s speakers. The headphone jack and mute function on the computer are disabled when using “Sleep and Music.”

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NOTE

Utilities

TOSHIBA function key

Turns notifications for wireless status ON/OFF.

(Sample Image) Function Key

The TOSHIBA function key is disabled by default.

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Recovery Media Creator

The Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery media, see “Creating

recovery media” on page 33.

Service Station

The Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The Service Station will alert you when updates are available, and you can then choose to install the updates if you wish.

Utilities

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Utilities

TOSHIBA Application Installer

The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer.

To reinstall drivers and applications:

1 To access TOSHIBA Application Installer from the Start

screen begin typing the Desktop screen double-click or touch the

Assist

2 Click or touch

3 Click TOSHIBA Application Installer.

4 Click or touch

The TOSHIBA Application Installer window appears.

icon.

Application Installer, or while in

Support & Recovery.

TOSHIBA Application Installer.

Desktop

(Sample Image) TOSHIBA Application Installer selection screen

5 Click or touch the item you want to install.

6 Click or touch

to complete the installation process.

Install, then follow the on-screen prompts

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Chapter 6

If Something Goes Wrong

Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program.

This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter.

If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.

Problems that are easy to fix

Your program or application stops responding.

The Windows 8 operating system allows for the use of both applications (“Apps” used with the Windows “Modern UI”) and programs (used in the traditional Windows simplifying the information we will use the terms interchangeably in this chapter.

desktop environment). For the purpose of

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If Something Goes Wrong

Problems when you turn on the computer

If you are working in a program that suddenly freezes, chances are the program has stopped responding. You can exit the program without shutting down the operating system or closing other programs.

To close a program that has stopped responding:

1 Press

2 Select the program or application you want to close, and

3 Close the remaining programs one by one by selecting

Ctrl, Alt, and Del simultaneously (once), and then

click or touch

The Task Manager window appears.

then click or touch

Closing the failed program should allow you to continue working. If it does not, continue with the next step.

the program name, then select

Closing all programs should allow you to continue working. If it does not, power off your computer, and then restart it.

Tas k M a n a g er.

End Task in the lower right corner.

End Task.

Problems when you turn on the computer

These problems may occur when you turn on the power.

The computer will not start.

Make sure you attached the AC adaptor and power cord/cable properly.

Press and hold the power button for at least 10 seconds.

Check that the wall outlet is working by plugging in another device, such as a lamp.

Verify that the computer is on by looking at the ON/OFF indicator. If the indicator is glowing white, the computer is on. Also, try turning the computer off and then on.

Verify that the computer is receiving power from the external power source by looking at the ON/OFF light. If the indicator is glowing, the computer is connected to a live external power source.

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If Something Goes Wrong

The Windows® operating system is not working

The computer displays the WARNING RESUME

FAILURE/Windows Error Recovery – Windows did not shut down successfully

To continue, select performed a shutdown before this message was displayed, a program or driver may have prevented Windows shutting down.

Data stored in the computer’s memory has been lost. Data stored in the computer’s internal storage drive may not be affected.

message.

Start Windows normally. If you

from

The Windows® operating system is not working

Once you are familiar with your computer and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example:

❖ The operating system fails to start after the initial startup

appears.

❖ The operating system takes a long time to start.

❖ The operating system responds differently from the

normal routine.

❖ The screen does not look right.

Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device.

If you experience any of these problems, use the options in the Startup menu to fix the problem.

Using Startup options to fix problems

If the operating system fails to start properly, you may need to troubleshoot the operating system and/or its settings. There are several options to choose from depending on the severity of the problem and your level of expertise with computers.

If Windows menu will launch. To enter the Boot menu manually:

1 Press

2 Press the Power button in the lower right corner of your

screen.

fails to start properly twice, the Windows Boot

Ctrl, Alt, and Del simultaneously (once).

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If Something Goes Wrong

The Windows® operating system is not working

3 Click or touch the Restart option from the menu.

4 Click or touch

You now have several options:

Troubleshoot from the menu.

Refresh your computer

❖ Your files and personalization settings won't change.

❖ Your computer settings will be changed back to their

defaults.

❖ Your Apps from the Windows

❖ Apps you installed from discs or Web sites are removed.

❖ A list of removed apps is saved to your desktop.

For more information, see “Refresh your PC (with user’s

data)” on page 37.

Store are retained.

Reset your computer

❖ All of your personal files and apps are removed.

❖ Your computer settings are changed back to their

defaults.

For more information, see “Reset your PC” on page 39.

Advanced options

Clicking this option presents you with another set of options:

System Restore

❖ System Restore allows you to use a Restore point to

return the computer to a state at which it was performing properly. Restore points are created:

❖ When new hardware or software is installed

❖ Manually by the user

System Image Recovery

Windows specific image provided by the user.

Automatic Repair

This feature automates the repair process. The Operating System will automatically look for problems and repair them if possible.

will “Recover” the Operating system using a

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If Something Goes Wrong

The Windows® operating system is not working

Command Prompt

The command prompt is a very powerful tool for advanced users.

Startup Settings

In previous Operating Systems the majority of the options found on this menu were available by pressing the during the Windows

boot process:

F8 key

❖ Enable low resolution video mode

Restarts Windows

using your current video driver at low resolution. This allows you to reset your display settings in the event they have been improperly set.

❖ Enable debugging mode

Starts Windows

in an advanced troubleshooting mode

❖ Enable boot logging

Creates a file that lists all the drivers that are installed during startup

❖ Enable Safe Mode

Starts Windows

with a minimal set of drivers and services. If the computer starts and runs in Safe Mode, you will know the Operating System is most likely working properly and that you should look to third-party applications or drivers for the source of your problem.

❖ Disable driver signature enforcement

Allows drivers containing improper signatures to be installed

❖ Disable early-launch anti-malware protection

Allows drivers to initialize without being measured by the Anti-malware driver

❖ Disable automatic restart on system failure

Prevents Windows error causes it to fail. Choose this option only if Windows

is stuck in a loop where it fails, attempts to

from automatically restarting if an

restart, and fails again repeatedly.

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100

NOTE

If Something Goes Wrong

The Windows® operating system is not working

Internet problems

My Internet connection is very slow.

Many factors contribute to the speed with which you can surf the Internet. They include: network speed, network conditions, time of day (when everyone else is surfing, your access can be slow) and popularity of the sites you are trying to access. If accessing a particular site is very slow, try later.

My browser cannot find the URL address I typed in.

Make sure you separated the domain names of the address with the forward slash (/). Check the spelling of each name and the syntax of the address carefully. A single incorrect letter or missed character will make it impossible for your browser to locate the site.

My browser cannot find a site I bookmarked.

The World Wide Web is constantly changing. A site you bookmarked yesterday may not be available today or its server may be down for temporary repair. Try again later.

The Windows® operating system can help you

If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. Getting to the online Help will differ depending on which interface you are in:

❖

Start screen—Type Help and Support

As soon as you begin typing, the search feature automatically begins.

❖

Desktop—Press the F1 key

When the “Windows Help and Support” screen appears, do one or both of the following:

❖ In the open search field type the topic you need help

with and follow the on-screen instructions

❖ click one of the options listed in the window and

follow the instructions

You can connect to Support Online by going to Toshiba support at support.toshiba.com.

Toshiba PX35T-A2210 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

PX30 - A Series User’s Guide

Contents

Introduction

This guide

Safety icons

Other icons used

Other documentation

Your computer’s features and specifications

Service options

Setting up a work environment

Precautions

Important information on your computer’s cooling fan

Setting up your computer

Connecting to a power source

Using the computer for the first time

Turning on the power

Initial setup

Setting up your software

Registering your computer with Toshiba

To Shut down your computer

To Restart your computer

To place your computer in Sleep mode

Adding optional external devices

Recovering the Internal Storage Drive

Creating recovery media

Restoring from recovery media

Refresh your PC (with user’s data)

Reset your PC

Installing drivers and applications

Connecting an external device

Using external display devices

Using the HDMI™ In port

Using the HDMI™ Out port

Customizing your computer’s settings

Selecting video cables

Connecting an HDMI™-compatible television or display device

Caring for your computer

Cleaning the computer

Moving the computer

Using a computer lock

Computing tips

Using the wireless mouse

Replacing the battery

Using the wireless keyboard

Replacing the battery

Keyboard functions

Function keys

Touch screen

Special Windows® keys

Touch screen navigation

Starting an app

Starting an app from the Start screen

Saving your work

Backing up your work

Using the optical disc drive

Optical disc drive components

Inserting an optical disc

Playing optical media

Recording optical media

Removing a disc with the computer on

Toshiba’s online resources

Removing a disc with the computer off

Toshiba’s energy-saver design

Power management

Charging the RTC battery

Power Plans

Using the eco power plan

Exploring the Start screen

Charms

Exploring the desktop

Tiles

Finding your way around the desktop

Windows® Store

Setting up for communications

Connecting your computer to a network

Exploring audio features