Toshiba L555, L555D, L550D, L550 User Manual

User’s Manual
L550/L550D/L555/L555D
computers.toshiba-europe.com
L550/L550D/L555/L555D
Copyright
© 2009 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
TOSHIBA L550/L550D/L555/L555D Portable Personal Computer User’s Manual
First edition November 2009 Copyright authority for music, movies, computer programs, databases and
other intellectual property covered by copyright laws belongs to the author or to the copyright owner. Copyrighted material can be reproduced only for personal use or use within the home. Any other use beyond that stipulated above (including conversion to digital format, al teration, transfer of copied material and distribution on a network) without the permission of the copyright owner is a violation of copyright or author’s rights and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual.
Disclaimer
This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for the TOSHIBA L550/L550D/L555/L555D Portable Personal Computers at the time of this manual’s production. However, succeeding computers and manuals are subject to change without notice. TOSHIBA assumes no liability for damages incurred directly or indirectly from errors, omissions or discrepancies between the computer and the manual.
Trademarks
IBM is a registered trademark and IBM PC is a trademark of International Business Machines Corporation.
Intel, Intel Core, Celeron, Centrino and Pentium are registered trademarks or trademarks of Intel Corporation.
AMD, the AMD logo, and combinations thereof are trademarks of Advanced Micro Devices, Inc.
Microsoft and Windows are registered trademarks of Microsoft Corporation. DirectX, ActiveDesktop, DirectShow, and Windows Media are registered
trademarks of Microsoft Corporation. Adobe and Photoshop are either registered trademarks or trademarks of
Adobe Systems Incorporated. Bluetooth™ is a trademark owned by its proprietor and used by TOSHIBA
under license. ConfigFree is a trademark of TOSHIBA Corporation. DVD MovieFactory is a trademark of Corel Corporation.
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Manufactured under license from Dolby Laboratories. HDMI, the HDMI logo and High-Definition Multimedia Interface are
trademarks or registered trademarks of HDMI Licensing LLC. Photo CD is a trademark of Eastman Kodak. Wi-Fi is a registered trademark of the Wi-Fi Alliance. Memory Stick and Memory Stick PRO are registered trademarks of SONY
Corporation. Secure Digital and SD are trademarks of SD Card Association. MultiMediaCard and MMC are trademarks of MultiMediaCard Association. Other trademarks and registered trademarks not listed above may be used
in this manual.
Macrovision License of Notice
For DVD Manufacturing License Agreement
This product incorporates copy protection technology that is protected by U.S. and foreign patents, including patent numbers 5,315,448; 5,583,936; 6,836,549 and 7,050,698, and other intellectual property rights. The use of Macrovision’s copy protection technology in the product must be authorized by Macrovision. Reverse engineering or disassembly is prohibited.
EU Conformity Statement
L550/L550D/L555/L555D
This product and - if applicable - the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC and/or R&TTE Directive 1999/5/EC.
Responsible for CE-marking: TOSHIBA EUROPE GMBH, Hammfelddamm 8, 41460 Neuss, Germany. Manufacturer: Toshiba Corporation, 1-1 Shibaura 1-chome, Minato-ku, Tokyo, 105-8001,
Japan The complete official EU CE Declaration can be obtained on following
internet page: http://epps.toshiba-teg.com/
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CE compliance
This product is labelled with the CE Mark in accordance with the related European Directives, notably Electromagnetic Compatibility Directive 89/336/EEC for the notebook and the electronic accessories including the supplied power adapter, the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC in case of implemented telecommunication accessories and the Low Voltage Directive 73/23/EEC for the supplied power adapter.
This product and the original options are designed to observe the related EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected / implemented those options / cables have to provide assurance that the system (PC plus options / cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted:
Only CE marked options should be connected / implemented
Only best shielded cables should be connected
Working environment
This product was designed to fulfil the EMC (Electromagnetic Compatibility) requirements to be observed for so-called “Residential, commercial and light industry environments”.
TOSHIBA do not approve the use of this product in working environments other than the above mentioned “Residential, commercial and light industry environments”.
For example, the following environments are not approved:
Industrial Environments (e.g. environments where a mains voltage of
380 V three-phase is used)
Medical Environments
Automotive Environments
Aircraft Environments
Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA.
The consequences of the use of this product in non-approved working environments may be:
Interference with other devices or machines in the near surrounding area.
Malfunction of, or data loss from, this product caused by disturbances
generated by other devices or machines in the near surrounding area.
Therefore TOSHIBA strongly recommend that the electromagnetic compatibility of this product should be suitably tested in all non-approved working environments before use. In the case of automobiles or aircraft, the manufacturer or airline respectively should be asked for permission before use of this product.
Furthermore, for general safety reasons, the use of this product in environments with explosi ve atmospheres is not permitted.
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Following information is only for EU-member states:
Disposal of products
The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste. Integrated batteries and accumulators can be disposed of with the product. They will be separated at the recycling centres.
The black bar indicates that the product was placed on the market after August 13, 2005.
By participating in separate collection of products and batteries, you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health.
For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product.
Disposal of batteries and/or accumulators
The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste.
3E+J&G
If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006/66/EC), then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust bin symbol.
By participating in separate collection of batteries, you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health.
For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product.
This symbol may not be displayed depending on the country and region where you purchased.
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Disposing of the computer and the computer’s batteries
Discard this computer in accordance with applicable laws and
regulations. For further information, contact your local government.
This computer contains rechargeable batteries. After repeated use, the
batteries will finally lose their ability to hold a charge and you will need to replace them. Under certain applicable laws and regulation, it may be illegal to dispose of old batteries by placing them in the trash.
Please be kind to our shared environment. Check with your local
government authority for details regarding where to recycle old batteries or how to dispose of them properly. This product contains mercury. Disposal of this material may be regulated due to environmental considerations. For disposal, reuse or recycling information, please contact your local government.
ENERGY STAR® Program
Y our Computer model may be ENERGY STAR® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies.
TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes.
To conserve energy, your computer is set to enter the low-power Sleep mode which shuts down the system and display within 15 minutes of inactivity in AC power mode. TOSHIBA recommends that you leave this and other energy saving features active, so that your computer will operate at its maximum energy efficiency. You can wake the computer from Sleep mode by pressing the power button.
Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the US EPA and the EU Commission. According to the EPA, a computer meeting the new ENERGY STAR specifications will use between 20% and 50% less energy depending on how it is used.
Visit http://www.eu-energystar.org or http://www.energystar.gov for more information regarding the ENERGY STAR Program.
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REACH - Compliance Statement
The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. Toshiba will meet all REAC H requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
Please consult the following website
www.toshiba-europe.com/computers/info/reach for information about the
presence in our articles of substances included on the candidate list according to article 59(1) of Regulation (EC) No 1907/2006 (“REACH”) in a concentration above 0.1 % weight by weight.
Following information is only for Turkey:
Compliant with EEE Regulations: Toshiba meets all requirements of
Turkish regulation 26891 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”.
The number of possible pixel failures of your display is defined
according to ISO 13406-2 standards. If the number of pixel failures is less than this standard, they will not be counted as defect or failure.
Battery is a consumption product, since the battery time depends on the
usage of your computer. If the battery can not be charged at all, then it is a defect or failure. The changes in battery time is not a defect or failure.
L550/L550D/L555/L555D
GOST
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Optical disc drive standards
TOSHIBA L550/L550D/L555/L555D series computer is shipped with one of the following drives preinstalled: DVD Super Multi (±R DL) drive, DVD Super Multi (±R DL)/w Label Flash drive or BD Writer drive.
The drive has one of the following labels:
CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE1 KLASS 1 LASER APPARAT
Before it is shipped, the Class 1 Laser is certified to meet the United States Chapter 21 Standards of the Department of Health and Human Services (DHHS 21 CFR).
For any other country, the drive is certified to meet the Class 1 Laser standards of IEC825 and EN60825.
Optical disc drive safety instructions
The drive employs a laser system. To ensure proper use of this
product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
Use of controls, adjustments or the performance of procedures other
than those specified may result in hazardous radiation exposure
To prevent direct exposure to the laser beam, do not try to open the
enclosure.
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DVD Super Multi (±R DL) drive
Panasonic UJ890AD/UJ890ED
Location of the required label
COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J.
Panasonic Communications Co., Ltd. 1-62, 4-Chome Minoshima Hakata-ku Fukuoka, Japan
HLDS GT20N/GT20F
Location of the required label
L550/L550D/L555/L555D
MANUFACTURED
COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J.
MANUFACTURED
Hitachi-LG Data Storage, Inc. 22-23, Kaigan 3-chome, Minato-Ku, Tokyo, 108-0022 Japan
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Toshiba Samsung TS-L633C/TS-L633Y
BD Writer Drive
Panasonic UJ240EB
The BD Writer drive employs a laser system. To ensure proper use of
this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
Use of controls, adjustments or the performance of procedures other
than those specified may result in hazardous radiation exposure.
To prevent direct exposure to the laser beam, do not try to open the
enclosure.
Location of the required label
PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR CHAPTER 1, SUBCHAPTER J, APPLICABLE AT THE DATE OF MANUFACTURE.
MANUFACTURED
Toshiba Samsung Storage Technology Korea Corporation 416, Maetan-3Dong, Yeongtong-Gu, Suwon City, Gyeonggi-Do, 443-742, Korea
Location of the required label
COMPLIES WITHFDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J
MANUFACTURED
Panasonic Communications Co., Ltd. 1-62, 4-Chome Minoshima Hakata-Ku Fukuoka, Japan
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TEAC
DVD Super Multi DV-W28S-V
The DVD Super Multi drive employs a laser system. To ensure proper
use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
Use of controls, adjustments or the performance of procedures other
than those specified may result in hazardous radiation exposure.
To prevent direct exposure to the laser beam, do not try to open the
enclosure.
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L550/L550D/L555/L555D
International precautions
CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.” T o prevent direct exposure to the laser beam, do not try to open the enclosure.
VORSICHT: Dieses Gerät enthält ein Laser-System und ist als “LASERSCHUTZKLASSE 1 PRODUKT” klassifiziert. Für den richtigen Gebrauch dieses Modells lesen Sie bitte die Bedienungsanleitung sorgfältig durch und bewahren diese bitte als Referenz auf. Falls Probleme mit diesem Modell auftreten, benachrichtigen Sie bitte die nächste “autorisierte Service-Vertretung”. Um einen direkten Kontakt mit dem Laserstrahl zu vermeiden darf das Gerät nicht geöffnet werden.
ADVARSEL: Denne mærking er anbragt udvendigt på apparatet og indikerer, at apparatet arbejder med laserstråler af klasse 1, hviket betyder, at der anvendes laserstrlier af svageste klasse, og at man ikke på apparatets yderside kan bilve udsat for utilladellg kraftig stråling.
APPARATET BOR KUN ÅBNES AF FAGFOLK MED SÆRLIGT KENDSKAB TIL APPARATER MED LASERSTRÅLER!
Indvendigt i apparatet er anbragt den her gengivne advarselsmækning, som advarer imod at foretage sådanne indgreb i apparatet, at man kan komme til at udsatte sig for laserstråling.
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OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1.
VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä.
CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
VORSICHT: DIE VERWENDUNG VON ANDEREN STEURUNGEN ODER EINSTELLUNGEN ODER DAS DURCHFÜHREN VON ANDEREN VORGÄNGEN ALS IN DER BEDIENUNGSANLEITUNG BESCHRIEBEN KÖNNEN GEFÄHRLICHE STRAHLENEXPOSITIONEN ZUR FOLGE HABEN.
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Table of Contents

Preface General Precautions
Chapter 1 Introduction
Equipment checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
TOSHIBA Value Added Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Utilities and Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Chapter 2 The Grand Tour
Front with the display closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Left side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Underside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Front with the display open. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Front operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
System indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
Optical disc drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16
Chapter 3 Getting Started
Connecting the AC adaptor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Opening the display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Turning on the power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Starting up for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Turning off the power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Restarting the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
System Recovery Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
Chapter 4 Operating Basics
Using the Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Touch Pad Gesture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Using optical disk drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Front operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
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Writing CD/DVD/BD on DVD Super Multi drives or
BD Writer drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Media care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Sound system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Using the web camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Using TOSHIBA Web Camera Application. . . . . . . . . . . . . . . . . . . . 4-25
Using TOSHIBA Face Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Wireless communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Cleaning the computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34
Moving the computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35
Heat dispersal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35
Chapter 5 The Keyboard
Typewriter keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Function keys: F1 … F9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Soft keys: FN key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Hot keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Windows special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Generating ASCII characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Chapter 6 Power and Power-up Modes
Power conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Power indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Replacing the battery pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
TOSHIBA Password Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Power-up modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Chapter 7 HW Setup and Passwords
HW Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Accessing HW Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
HW Setup Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Chapter 8 Optional Devices
Bridge media slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Additional memory module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Battery Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Universal AC Adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
USB floppy diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
eSATA (External Serial ATA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Television via HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Security lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
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Chapter 9
Troubleshooting
Problem solving process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1
Hardware and system checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3
TOSHIBA support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-21
Chapter 10 Disclaimers
CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-1
Memory (Main System) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-2
Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-2
HDD drive capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-2
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-3
Graphics Processor Unit (“GPU”) . . . . . . . . . . . . . . . . . . . . . . . . . . .10-3
Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-3
External HDD Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-3
Non-applicable Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-3
Copy Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-4
Images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-4
LCD Brightness and Eye Strain . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-4
Appendix A Specifications
Environmental requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Appendix B Display Controller
Display controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Appendix C Wireless LAN
Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Radio Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Supported Frequency Sub-bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Appendix D AC Power Cord and Connectors
Certification agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
Appendix E TOSHIBA PC Health Monitor
Starting the TOSHIBA PC Health Monitor . . . . . . . . . . . . . . . . . . . . . E-2
Appendix F If your computer is stolen
Glossary Index
xvi User’s Manual

Preface

Congratulations on your purchase of the TOSHIBA L550/L550D/L555/ L555D computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing.
This manual tells how to set up and begin using your TOSHIBA L550/ L550D/L555/L555D computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
If you are a new user of computers or if you’re new to portable computing, first read over the Introduction and The Grand Tour chapters to familiarize yourself with the computer’s features, components and accessory devices. Then read Getting Started for step-by-step instructions on setting up your computer.
If you are an experienced computer user, please continue reading the preface to learn how this manual is organized, then become acquainted with this manual by browsing through its pages. Be sure to read the Special
features section of the Introduction, to learn about features that are
uncommon or unique to the computers and carefully read HW Setup and
Passwords. If you are going to connect external devices such as a printer,
be sure to read Chapter 8, Optional Devices.
L550/L550D/L555/L555D
Manual contents
This manual is composed of the following chapters, appendixes, a glossary and an index.
Chapter 1, Introduction, is an overview of the computer’s features, capabilities, and options.
Chapter 2, The Grand Tour, identifies the components of the computer and briefly explains how they function.
Chapter 3, Getting Started, provides a quick overview of how to begin operating your computer.
Chapter 4, Operating Basics, includes tips on care of the computer and on using the Touch Pad, optical disc drive, Audio/Video controls, the web camera, the microphone, wireless communication and LAN.
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Chapter 5, The Keyboard, describes special keyboard functions includi ng the hot keys.
Chapter 6, Power and Power-up Modes, gives details on the computer’s power resources and battery save modes.
Chapter 7, HW Setup and Passwords, explains how to configure the computer using the HW Setup program. It also tells how to set a password.
Chapter 8, Optional Devices, describes the optional hard ware available. Chapter 9, Troubleshooting, provides helpful information on how to perform
some diagnostic tests, and suggests courses of action if the computer doesn’t seem to be working properly.
Chapter 10, Disclaimers, provides Legal Footnotes information related to your computer.
The Appendixes provide technical information about your computer. The Glossary defines general computer terminology and includes a list of
acronyms used in the text. The Index quickly directs you to the information contained in this manual.
Conventions
This manual uses the following formats to describe, identify, and highlight terms and operating procedures.
Abbreviations
On first appearance, and whenever necessary for clarity, abbreviations are enclosed in parentheses following their definition. For example: Read Only Memory (ROM). Acronyms are also defined in the Glossary.
Icons
Icons identify ports, dials, and other parts of your computer. The indicator panel also uses icons to identify the components it is providing information on.
Keys
The keyboard keys are used in the text to describe many computer operations. A distinctive typeface identifies the key top symbols as they appear on the keyboard. For example, ENTER identifies the ENTER key.
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L550/L550D/L555/L555D
Key operation
Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, CTRL + C means you must hold down CTRL and at the same time press C. If three keys are used, hold down the first two and at the same time press the third.
ABC
When procedures require an action such as clicking an icon or entering text, the icon’s name or the text you are to type in is represented in the typeface you see to the left.
Display
ABC
S
Names of windows or icons or text generated by the computer that appear on its display screen are presented in the type face you see to the left.
Messages
Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below.
Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment.
Please read. A note is a hint or advice that helps you make best use of your equipment.
Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions.
Terminology
This term is defined in this document as follows:
Start The word “Start” refers to the “ ” button in
User’s Manual xix
Windows 7.
L550/L550D/L555/L555D

General Precautions

TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.
Be certain to read the general precautions below and to note the cautions included in the text of the manual.
Provide adequate ventilation
Always make sure your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode). In this condition, observe the following:
Never cover your computer or AC adaptor with any object.
Never place your computer or AC adaptor near a heat source, such
as an electric blanket or heater.
Never cover or block the air vents including those located at the
base of the computer.
Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents.
Always provide sufficient space around the computer.
Overheating your computer or AC adaptor could cause system failure,
computer or AC adaptor damage or a fire, possibly resulting in serious injury.
Creating a computer-friendly environment
Place the computer on a flat surface that is large enough for the computer and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to provide adequate ventilation. Otherwise, they may overheat.
To keep your computer in prime operating condition, protect your work area from:
Dust, moisture, and direct sunlight.
Equipment that generates a strong electromagnetic field, such as stereo
speakers (other than speakers that are connected to the computer) or speakerphones.
xx User’s Manual
Rapid changes in temperature or humidity and sources of temperature
Extreme heat, cold, or humidity.
Liquids and corrosive chemicals.
Stress injury
Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use.
Heat injury
Avoid prolonged physical contact with the computer. If the computer is
If the computer has been used for a long time, avoid direct contact with
The surface of the AC adaptor can become hot when in use but this
Do not lay the AC adaptor on a material that is sensitive to heat as the
L550/L550D/L555/L555D
change such as air conditioner vents or heaters.
used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
the metal plate supporting the various interface ports as this can become hot.
condition does not indicate a malfunction. If you need to transport the AC adaptor, you should disconnect it and let it cool before moving it.
material could become damaged.
Pressure or impact damage
Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer’s components or otherwise cause it to malfunction.
Mobile phones
Please be aware that the use of mobile phones can interfere with the audio system. The operation of the computer will not be impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use.
Instruction Manual for Safety and Comfort
All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort. Be sure to read it before using the computer.
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xxii User’s Manual
Introduction
This chapter provides an equipment checklist, and it identifies the computer’s features, options and accessories.
Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA.

Equipment checklist

Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Hardware
Check to make sure you have all the following items:
TOSHIBA L550/L550D/L555/L555D series Portable Personal Computer
AC adaptor and power cord (2-pin plug or 3-pin plug)
Battery pack (is pre-installed in some computer)
L550/L550D/L555/L555D
Chapter 1
Documentation
TOSHIBA L550/L550D/L555/L555D Portable Personal Computer
User’s Manual
TOSHIBA L550/L550D/L555/L555D Quickstart
Instruction Manual for Safety and Comfort (included in User’s Manual)
Warranty information
If any of the items are missing or damaged, contact your dealer immediat ely.
User’s Manual 1-1
L550/L550D/L555/L555D
Software
The following Windows operating system and utility software are pre-installed.
Windows 7
Bluetooth Driver (Can be used only for Bluetooth models)
Display Drivers for Windows
TOSHIBA Value Added Package
TOSHIBA Hardware Setup
TOSHIBA Supervisor Password
Corel DVD MovieFactory (Provided with some models)
WinDVD BD for TOSHIBA (Provided with some models)
LAN Driver
Pointing Device Driver
Sound Driver for Windows
Wireless LAN Driver (Can be used only for Wireless LAN models)
Windows Mobility Center
TOSHIBA Disc Creator
TOSHIBA Recovery Media Creator
TOSHIBA ConfigFree™
TOSHIBA Assist
TOSHIBA DVD PLAYER
TOSHIBA Face Recognition (Can be used only Web Camera models)
TOSHIBA Web Camera Application (Can be used only Web Camera
models)
TOSHIBA PC Health Monitor
TOSHIBA Bulletin Board
TOSHIBA ReelTime
TOSHIBA Service S tation
TOSHIBA eco Utility
Online Manual
1-2 User’s Manual

Features

L550/L550D/L555/L555D
This computer incorporates the following features and benefits:
Processor
Built-in The processor type varies depending on model.
To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All programs ->
TOSHIBA -> Utilities -> PC Diagnostic Tool.
Chipset Mobile Intel
Mobile Intel Mobile Intel
®
GM45 Express Chipset
®
GL40 Express Chipset
®
HM55 Express Chipset
or AMD M780G Chipset
AMD M780V Chipset AMD M880G Chipset AMD M860G Chipset AMD M870 Chipset
Memory
Slots PC3-8500/PC2-6400 1 GB, 2 GB or 4 GB
memory modules can be installed in the two memory slots.
Maximum system memory size and speed are depending on the model you purchased.
For users of a 32-bit version of Windows: If your computer is configured with two 2 GB memory modules or more, the memory might be displayed as approximately 3 GB only (depending on the computer’s hardware specifications).
This is correct because the operating system usually displays the available memory instead of the physical memory (RAM) built into the computer.
Various system components (like the video adapter’s GPU and PCI devices like Wireless LAN, etc.) requi re th ei r ow n memo ry space. Since a 32-bit operating system cannot address more than 4 GB of memory these system resources overlap the physical memory. It is a technical limitation that the overlapped memory is not available to the operating system. Even though some tools might display the actual physical memory built into your computer, the memory available to the operating system will still be approximately 3 GB only.
Maximum size of memory can be installed on Mobile Intel® GL40
Express Chipset models is 4GB.
PC2-6400 memory module works as PC2-5300 speed on AMD Athlon/
Sempron™ Processor.
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L550/L550D/L555/L555D
Video RAM Video RAM depends on the model you
purchased. Mobile Intel
Mobile Intel Mobile Intel
®
GM45 Express Chipset model/
®
GL40 Express Chipset model/
®
HM55 Express Chipset model: Video RAM capacity shares with main memory, and the proportion depends on Dynamic Video Memory Technology.
Mobile Intel
®
GM45 Express Chipset model in graphic chip by ATI Mobility Radeon™ HD 4530: External 256MB
Mobile Intel® GM45 Express Chipset model in graphic chip by ATI Mobility Radeon™ HD 4570: External 512MB
Mobile Intel® GM45 Express Chipset model in graphic chip by ATI Mobility Radeon™ HD 4650: External 1GB
Mobile Intel® HM55 Express Chipset model in graphic chip by ATI Mobility Radeon™ HD 5145: External 512MB
Mobile Intel® HM55 Express Chipset model in graphic chip by ATI Mobility Radeon™ HD 5165: External 1GB
AMD M780G Chipset model/ AMD M780V Chipset model/ AMD M880G Chipset model/ AMD M860G Chipset model: Video RAM capacity shares with main memory, and the proportion depends on ATI HyperMemory™.
AMD M780G Chipset model/ AMD M880G Chipset model/ AMD M870 Chipset model in graphic chip by ATI Mobility Radeon™ HD 4530: External 256MB
AMD M780G Chipset model/ AMD M880G Chipset model/ AMD M870 Chipset model in graphic chip by ATI Mobility Radeon™ HD 4570: External 512MB
AMD M780G Chipset model/ AMD M880G Chipset model/ AMD M870 Chipset model in graphic chip by ATI Mobility Radeon™ HD 4650: External 1GB
1-4 User’s Manual
Disks
L550/L550D/L555/L555D
Hard disk drive This computer is equipped with one of the
following types of Hard Disk Drives (HDD).
120GB
160GB
250GB
320GB
400GB
500GB
640GB
Please note that part of the hard disk drives overall capacity is reserved as administration space.
Additional hard disk drive sizes may be introduced.
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L550/L550D/L555/L555D
Optical disc drive
DVD Super Multi drive
Some models are equipped with a full-size DVD Super Multi drive module that lets you run CDs or DVDs without using an adaptor. The drive reads DVD-ROMs at a maximum 8x speed and CD-ROMs at a maximum 24x speed, and writes CD-Rs at up to 24x speed, CD-RWs at up to 24x speed, DVD-RWs at up to 6x speed, DVD-Rs, DVD+Rs and DVD+RWs at up to 8x speed, DVD-R (Dual layer) discs at up to 6x speed, DVD+R (Double Layer) discs at up to 6x speed and DVD-RAM discs at up to 5x speed, and supports the following formats:
CD-R
CD-RW
DVD-ROM
DVD-Video
CD-DA
CD-Text
Photo CD™ (single/multi-session)
CD-ROM Mode 1, Mode 2
CD-ROM XA Mode 2 (Form1, Form2)
Enhanced CD (CD-EXTRA)
Addressing Method 2
DVD-R
DVD-R (Dual Layer)
DVD-RW
DVD+R
DVD+R (Double Layer)
DVD+RW
DVD-RAM
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L550/L550D/L555/L555D
BD Writer drive Some models are equipped with a full-size BD
Writer drive module. The drive reads BD-ROMs at a maximum 6x speed, DVD-ROMs at a maximum 8x speed and CD-ROMs at a maximum 24x speed, and writes CD-Rs at up to 24x speed, CD-RWs at up to 16x speed, DVD-RWs at up to 6x speed, DVD-Rs, DVD+Rs and DVD+RWs at up to 8x speed, DVD-R (Dual layer) discs at up to 4x speed, DVD+R (Double Layer) discs at up to 4x speed, DVD-RAMs at up to 5x speed, BD-Rs at up to 6x speed, BD-R (DL) discs at 4x speed, BD-REs at up to 2x speed and BD-RE (DL) discs at up to 2x speed, and supports the following formats:
CD-DA
CD-ROM
CD-ROM XA
PhotoCD (multisession)
Video CD
CD-Extra (CD+)
CD-Text
Hybrid SACD
DVD-Video
DVD-ROM
DVD-R
DVD-RW
DVD-R (DL)
DVD+R
DVD+RW
DVD+R (DL)
DVD-RAM
BD-ROM
BD-R
BD-RE
BD-R(DL)
BD-RE(DL)
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L550/L550D/L555/L555D
Keyboard
Built-in The internal keyboard provides dedicated cursor
Pointing Device
Built-in Touch Pad The integrated Touch Pad and control buttons in
Power
control overlay keys, and Keys. The keyboard is compatible with the IBM enhanced keyboard. Refer to Chapter 5, The
Keyboard, for details.
the palm rest allow control of the on-screen pointer and support functions such as the scrolling of windows.
®
Battery pack The computer is powered by one rechargeable
RTC battery The internal RTC battery backs up the Real Time
AC adaptor The AC adaptor provides power to the system
lithium-ion battery pack.
Clock (RTC) and calendar.
and recharges the batteries when they are low. It comes with a detachable power cord which will either have a 2-pin or 3-pin plug enclosure.
As the AC adaptor is universal, it can receive a range of AC voltages from 100 to 240 volts, however you should note that the output curren t varies among different models. Using th e wrong adaptor can damage your computer. Refer to the
AC adaptor section in Chapter 2, The Grand Tour.
Ports
External monitor This port provides 15-pin, analog VGA port.
This port allows you to connect an external monitor to the computer. Some models include this feature.
Universal Serial Bus (USB 2.0)
The computer supports multiple Universal Serial Bus ports that comply with the USB 2.0 standard.
One of the USB ports has an eSATA (External Serial ATA) function.
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