Toshiba H-240-QQ User Manual

Table of Contents

TABLE OF CONTENTS

1. INTRODUCTION

1.1 APPLICABLE MODEL

1.2 ACCESSORIES

2. SPECIFICATION

2.1 PRINTER ..................................................

2.2 LABEL ....................................................

2.3 SERIAL INTERFACE (RS-232C)

2.4 OPTION ...................................................

3. OVERVIEW

3.1 FRONT/REAR VIEW

3.2 OPERATIONPANEL

3.3

3.4 KEYlAYOUT

4. PROCEDURE BEFORE OPERATION

5. LOADING LABELS

5.1 LOADING LABELS FOR BATCH ISSUE

5.2 LOADING LABELS FOR STRIP ISSUE

6. PROGRAMMING PROCEDURES

6.1

6.2

6.3

6.4

6.5

6.6

6.7

6.8

6.9

6.10

6.11

BATCH/STRIP SELECTION SWITCH

CHANGING UNIT PRICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

SETTING PLU DATA .a........................................

SETTING ADDRESSES . . . . . . . . . . . . . . . e . . . . . . . . . . . . . . . . . . . . . . . .

ADJUSTING PRINT POSITION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

SETTING DATE AND TIME

SETTING THE INITIAL STATUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

SETTING BAR CODE FORMATS

SETTING TITLE OF NUTRITION FACTS . . . . . . . . . . . . . . . . . . . . . . . . . . . .

SETTING INGREDIENT MESSAGE/COUPON/CARE INSTRUCTIONS/ DAYGLOWMESSAGE

SETTING NUTRITION INFORMATION SENDING/RECEIVING PLU DATA

..................................................

.........................................

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..a...

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Page

l- 1 l- 5

l- 5

2- 1 2- 1

2- 1 22- 1

3- 1

3- 1 3- 1 3- 1 3- 2

4- 1 5- 1 5- 1

5- 2 6- 1

6- 3

6- 4 6- 5 6- 5 6- 6 6- 6

6-10

6-12 6-13

6-14 6-17

1

7. OPERATING PROCEDURES .........................................

7.1

STANDARDTYPE ...........................................

7.1 .l Weighing Operation ........................................

7.1.2 By Count Operation

7.1.3

Fix Mode Operation (Issuing labels with net weight statement)

........................................

7.1.4 Batch Print Mode (with 30 PLUS assignment) ......................

7.2 FLORISTTYPE .............................................

7.2.1 Scanning Operation ........................................

7.2.2

Item Correction

...........................................

7.2.3 Estimate ................................................

7.2.4 Printing Labels for Ready-made Commodities ......................

..........

Page

77-

7- 2 7- 5 7- 7

7-10

7-12 7-14 7-17 7-19 7-20

1 1

8. READ OPERATION

................................................

9. RESETOPERATION ...............................................

10. REMOVING JAMMED LABEL ........................................

11. CLEANING PROCEDURES ..........................................

PRINT HEAD/PLATEN/STRIP FEED ROLLER MECHANISM

11 .l

COVERS/PANELS

11.2

............................................

12. CARE/HANDLING OF THE LABEL .....................................

13. ERROR MESSAGE TABLE ..........................................

14. TROUBLESHOOTING ..............................................

..............

8-

9- 1

lo- 1 ll- 1

ll- 1 ll- 1

12- 1 13- 1

14- 1

1

CAUTION:

1. This manual may not be copied in whole or in part without prior written permission.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

1. INTRODUCTION

Thank you for purchasing the TEC H-240 series label printer.

prints at a maximum speed of 76.2 mm/set. (3 inchesisec.) with a high density print head (8

dots/mm). The H-240 series is provided in two types; Standard and florist. The standard machine is equipped with an RS-232C interface, which allows for connection to a PC, a

TEC SL-2200 scale for weighing operations, or another H-240 series machine for data communication

(an interface cable must be purchased locally.)

The florist machine is used together with the BHS6060R hand scanner. Scanning bar codes printed on the visual chart allows use of PLUS and sales transactions.

Installing the B-3604~QM external roll holder provided as an option allows for use of a label roll with a maximum outer roll diameter of 180-mm.

This manual contains general set-up and maintenance information and should be read carefully to help gain maximum performance and life from your printer. For questions regarding your printer, please refer to this manual and keep it safe for future reference.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at his own expense. (for USA only)

Light and compact, the H-240 printer

This

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s

authority to operate the equipment.

I

“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment

Regulations.”

“Cet appareil numerique de la classe A respecte toutes les exigences du Reglement sur le materiel

brouilleur du Canada.”

ffor CANADA only)

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs to this equipment. procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TEC representative for assistance.

If a fault occurs that cannot be rectified using the

I

l- 1

1. INTRODUCTION

Safety Precautions

This User’s Manual and the products (machines) which you have purchased contain indications which should be observed in order to use the machines safely and prevent harm to yourself and others and damage to property. The meanings of these indications and symbols are given below.

Read these indications and become familiar with their contents before reading this User’s Manual.

The following safety precaution will help to ensure proper use of the printer.

. Unplug the printer whenever you are working inside the printer. . Keep your work environment static free.

Meanings of Each Symbol

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside thensymbol.

(The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the 8 symbol.

(The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the l symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

A

@

e

1

l

1. INTRODUCTION

Any other than the specikd AC voltage IS prohlblted.

n

Do not use voltages other than the

voltage (AC) specified on the rating

n

If the machines share the same outlet with any other electrical appliances which consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause the machines to malfunction.

n

Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric

n

Do not plug in or unplug the power

cord plug with

n

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric

n

Do not remove covers, repair or

modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp

wet hands as this may

edges inside the

l-2

1. INTRODUCTION

the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.

n

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from

agent (or maintenance and service agent). Continued use of the machine in that condition may cause fire or

electric shock.

W Ensure that the equipment is

properly grounded. Extension cables should also be grounded. Fire or electric shock can occur on improperly grounded equipment.

an abnormal condition such as when the machines are producing smoke o strange smells may cause fire or electric shock. In these cases,

n

If the machines are dropped or thei

cabinets damaged, first turn off the

power cord plugs from the outlet, and

condition may cause fire or electric

Prohlblted

they might be exposed to direct sunlight, high humidity, or dust. Otherwise fire or electric shock could

n

Do not place the machines on unstable or slanted surfaces, as they may drop or fall and cause injury.

may cause fire.

l-3

1. INTRODUCTION

these precautions may result in

n

Do not lean against the machine. It

may fall on you and could cause

sconnec! the

injury.

plug

[Precautions When Moving the Machines]

1 When moving the machines, be

sure to first unplug the power cords. Moving the machines with the power cords plugged in may damage the cords and cause fire or electric

Precaution

The following precautions will help to ensure that this machine will continue to function correctly.

@ Try to avoid locations that have the following adverse conditions:

l

* Temperatures below 5°C and above 40°C

l

Shared power socket * Excessive vibration

Direct sunlight

0 The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild

detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the

plastic covers.

@ USE ONLY TEC SPECIFIED labels, tags and ribbons.

@ DO NOT STORE the labels, tags or ribbons where they might be exposed to direct sunlight, high

temperatures, high humidity, dust, or gas. 6J Ensure the printer is operated on a level surface. @ Any data stored in the memory of the printer could be lost during a printer fault.

l-4

1. INTRODUCTION

1 .I APPLICABLE MODEL

1.1

APPLICABLE MODEL

. H-240~QQ

Model name description

H-240-QQ

I

1.2 ACCESSORIES

Owner’s Manual

(EM1 -32005)

Paper Guide Ring

Destination Code QQ: North America Bloc

Quality Control

Report

Print Head Cleaner

(24089500013)

l- 5

2. SPECIFICATION

AC 120V + 10 %, 60 Hz

Temperature Limits

Relative Humidity

Current Consumption

Print Head Printing Width Dot Density Printing Ratio Capacity of PLU Memory Print Speed Label Dispensing Mode

Message Display

Dimension

Weight

Interface

5 “C to 40 “C (41 “F to 104 “F) 25% to 85% RH (no condensation)

1.0 A, 80 W maximum (Standby: 0.3 A, 12 W maximum)

Thermal Print Head

101.6 mm 8 dots/mm (832 dots/head) Less than 30% of entire label 692 PLUS Max. 76.2 mm/set. (3 IPS)

Batch mode and strip mode (selected by the BATCH/STRIP Selection Switch)

16 characters X 2 lines 195mm X 193 mm x 131 mm

2.5 kg (5.5 lb)

Serial Interface (RS232C)

2.1 PRINTER

H-240~QQ

2.2

Width

Length Roll Diameter

Thickness

Ink Model No./Manufacturer

2.3

Baud rate

Protocol

1 ;gntti2FBnnBr is

LABEL

SERIAL INTERFACE (RS-232C)

Item

l

When the PLU data

is sent/received

Thermal Label

42 mm, 50 mm, 59 mm and 98 mm (50 mm X 2 rows: for nutrition facts use) 22 mm, 35 mm, 44 mm, 54.8 mm, 67 mm, 80 mm, 122 mm and variable

length 70 mm (Optional External Roll Holder: 180 mm)

0.12-0.17 mm

UV ink VHTS: OSAKA SEALING

120 LA: RICOH, 120 FC (Black): RICOH (Report Paper)

Soecification

9600 bps

XON/XOFF, Start bit = 1 bit, 8 bit Data, Stop bit = 1 bit, EVEN Parity

XONIXOFF, Start bit = 1 bit, 8 bit Data, Stop bit = 1 bit, NON Parity

TXD, RXD, RTS, CTS, DSR, DTR

2.4 OPTION

Option Name

External Roll Holder B-3604-QM

Model No.

Description

Holds the label roll of up to 180 mm diameter.

2- 1

3. OVERVIEW

3.1 OVERVIEW

3.1

Feed Button 4

FRONT/REAR VIEW

FRONT

C”ttW A

(Only for flnral 1

BATCH/ST- Switch

3.2 OPERATION PANEL

T--J \

Strip Release Lever

Extermal Roll Holder Slot

,

/

47

Power Cord

LCD Display:

REAR

-.

Serial Interface Connector

(RS232C)

l

16 characters X 2 lines

(with the back light)

l

Displays operational messages

I

3.3

POWER ERROR

FEED

I

POWER LED (Green):

l

Lights when the power is turned on.

ERROR LED (Red):

l

Lights when a print error occurs.

FEED Button:

l

When this button is pressed, a piece of label is issued.

Used to pause and restart printing.

BATCH/STRIP SELECTION SWITCH

Set the BATCH/STRIP selection switch depending on the label

issue mode.

BATCH: Batch mode -

EATCHiTRl

P4

STRIP: Strip mode -

Labels are issued with backing paper attached. when performing the operation described in Section 7.1.4, 7.2.4. Labels are issued with the backing paper removed. mode when performing the

operations described in Section

7.1.1 through 7.1.3 and Sections

7.2.1 through 7.2.3.

Select the Batch mode

Select the Strip

3- 1

3. OVERVIEW

3.4 KEY LAYOUT

MODE 7 8t 9

CHANGE

NEXT 4 5 6 I

PROG. 1 21 3

+

- 0

n

Key Functions

Key

Used to select the programming menu and to return to the initial display of the

MODE

CHANGE

I

NEXT setting operation.

I

PROG.

I-I

-

I

pRYgG

m

pYc

programming menu when this key is pressed during programming. Used to move the cursor to left on the second line of the LCD display in character entry operation.

Used to call the next PLU and to skip to the next line during character data entry. Used to call the next initial setting number and to move the cursor to right in the initial

Used to call the next format number and to move the cursor to right in the bar code

format setting operation.

Used to change the operation mode and to move the cursor to right on the second line of the LCD display in character entry operation.

Used to call the previous PLU and to skip to the previous line during character data

entry.

Used to call the previous initial setting number and to move the cursor to left in the

initial setting operation.

Used to call the previous format number and to move the cursor to left in the bar

code format setting operation.

Used to issue labels and to enter characters at character entry.

Used to terminate data entry and to call PLUS. Used to enter input data.

PRINT

t

-+

REG.

PLU

.

C

I

*

Function

Used when specifying a block in the read operation. Used as a decimal point key when entering nutritional information.

Used as a space key when entering characters on the second line of the LCD display. Used to select the Day Glow label print format.

Used to clear entered data or one character at character entry.

Used to enter numeric data. For the florist machine, m key is used to enlarge letters in coupon messages and care instructions.

t characters from the character code display.

Used to move the cursor up and down.

Used to move the cursor to the left and right.

3- 2

4. PROCEDURE BEFORE OPERATION

1. Unpack the accessories and printer from the carton.

2. For standard machines, connect the H-240 printer to the SL-2200 scale. For florist machines, connect the BHS6060R hand scanner to the H-240 printer.

3. Refer to Precautions on page l-1 and l-2 and setup the printer in a proper location.

4.

Load the label. (Refer to page 5-l.) Be sure to insert the power cord plug into an AC outlet.

::

Turn on the printer and the connected machine.

7. Refer to the following section to set the data.

Section Title

6.4 PRT LOCATION

6.5 DATE. TIME

6.2 PLU DATA

Perform the following setting procedures, if necessary.

INGREDIENT PROGXOUPONCARE INSTRUCTIONS

a.

Enter issue mode (Refer to Section 7.)

W Operation menu

urn the power on.

I 4

OPERATING PROCEDURES

PROG.

+

PROGRAMMING PROCEDURES

PROG.

+

READ OPERATION

PROG.

I + I

* For standard machines, refer to Section 7.1.

I

For florist machines, refer to Section 7.2.

* Refer to Section 6.

* Refer to Section 8.

- Refer to Section 9.

5. LOADING LABEL

5.1 LOADING LABELS FOR BATCH ISSUE

5. LOADING LABELS

Since the florist machine has a cutter at the label outlet, be careful not to injure your fingers when

loading labels.

5.1

1. Unplug the printer.

2. Open the top cover and slide the label holder outside.

3. Load the label roll with the orientation indicated in the figure below and place a paper guide ring

4. Slide the both print head release latches inside and lift the print head.

5. Manually feed the label into the print head so that the top edge of the label is beyond the print

LOADING LABELS FOR BATCH ISSUE

on the right side of the label roll. Slide the label holder to secure the label roll. NOTE: As two

Ring

head.

Print Head Release Latch

6. Press down the portions indicated by the arrows to set the print head. Make sure that the white latch indicators can be seen.

5. LOADING LABEL

5.2 LOADING LABELS FOR STRIP ISSUE

5.2

1.

2. Lower both strip release levers to open the strip mechanism.

3. Remove a few labels from the backing paper and pass the backing paper behind the strip feed

4. Pull down on the backing paper to remove any slack.

LOADING LABELS FOR STRIP ISSUE

Perform steps 1 through 6 in Section 5.1.

roller.

Strip Feed Roller

Strip Release Lever

Strip Mbchanism

5. Push the crosshatched areas at both sides of the strip mechanism until the strip release levers snap back into place.

Strip Release Lever

Strip Mechanism

Label

6. Close the top cover.

Strip Release Lever

5- 2

6. PROGRAMMING PROCEDURES

W How to access the Programming Menu

6. PROGRAMMING PROCEDURES

Power SW.

ON

W

Title and Contents of Programming Menu

Table 1.

r

JO.

1 PLU DATA EDIT

PLU DATA Setting PLU Data

2

3 ADDRESS PROG

PRT LOCATION Adjusting Print Position

4

5 DATE. TIME Setting Date and Time

6 INITIAL SET Setting the Initial Status

PROG.

+

TITLE CONTENTS

Programming

Starts

Changing Unit Prices

Setting Addresses

Programming

completes

PAGE

6- 3

6- 4

6- 5

6- 6

7 BAR CODE FORMAT

8 TITLE PROG.

INGXOUPONCARE Setting Ingredient Message/Coupon/

9

INSTRUCTION

IO NUTRITION Setting Nutrition Information

I1 PC COMMUNICATION Sending/Receiving PLU Data

Setting Bar code Formats

Setting Titles of Nutrition Facts

Care Instructions

6-l .

6-10

6-12

6-13

6-14

6-17

6. PROGRAMMING PROCEDURES

W How to enter characters

6. PROGRAMMING PROCEDURES

1st line

content

NOTES: 1.

Commodity names, addresses, nutrition titles and ingredient messages/coupon/care instructions and Day Glow message are entered by using the following procedure.

For each key function, refer to Key Functions on page 3-2.

2.

Enlarged printing is supported by the florist type only.

3.

If the ingredient (including the Day Glow setting) is set, 0 (for Enlarged Printing) cannot be entered.

Example) 1st line:

2nd line: (TEL) 0559-76-7564

TEC CORPORATION

P.....

i 0 !- 2 1

. .

. . . . . -

t ’

Select enlarged printing.

\

/

. . . . . .

L

i 0 LNEXT-

- Press the !, key 4 times.

n-DzG- 8

-m

“T” is enterd. “E” is enterd.

Press the

\

“C” is enterd.

/

/ \

Shift -

-m-key-

7

“N” is enterd.

-

REG

/

I

2nd line content

l

Skips to the next line.

I Cancel enlarged printing.

I

L - - - - - - _

\

6

+

\

“6” is enterd. “4” is enterd.

- Press then 2 key twice. - pzG - p*

/ \ /

“(, is enterd.

Completed.

Character code display

The following characters by line are displayed on the first line of the LCD display.

Y

NOTE: “Y ” will be printed as “ \ “.

z

i

j

z

y1--

k

I m n 0

C

I 1 I - .

< = :

ZF

/

6- 2

6. PROGRAMMING PROCEDURES

6.1 CHANGING UNIT PRICES

A unit price stored in a PLU is changed in the following procedure. Only reset PLU or PLU with no

sales record at that day can be changed.

a

Y

PLU DATA EDIT

I I - I b 1

NOTES: 1. Entering fhe PLU# which is not registered results in an error.

2. In this operation, calling the Day Glow PLUS in the Day Glow will result in a “UNFIT PLU” error.

p* .e+---

-NEXT or - -

Enter the PLU #

Change the unit price.

(Max. 4 dig. or 5 dig.) -

p*-

RIN

LPdJ

EG.

(Test print)

MODE

CHANGE

6- 3

6. PROGRAMMING PROCEDURES

6.2 SETTING PLU DATA

PLU data (PLU#, UPC#, commodity name, etc.) are set or changed in the following operation mode. A commodity name can consist of up to 26 characters by 4 lines, however, when the custom label 1, 2 or 3 is selected by the Initial Setting #o-l, the maximum number of characters per line is 24.

Only reset PLU or PLU with no sales record at that day can be changed.

PLU DATA

Enter the PLUX Enter the UPCX

-

Op3;onHmode

BY COUNT FIX Day Glow

t

I

I 1 -

Enter the unit price.

(max. 4 dig.) (max. 2 dig.)

Enter the tare.

or FIX

v

Enter the shelf life.

Enter the commodity name.

(max. 26 charas. x4 lines)

(Refer to pages 3-2 and

Enter the quantity for

that price. (max. 2 dig.)

6-2.)

-

Se&t changing or deleting PLUX.

(Test print)

NOTES: 1. Changing a PLU# to an occupied PLU# will result in an error.

2. Tare /imit should be a mu&p/e of 1 multiple of 2 (2, 4, 6 ...), wirhin 7.000 i

3.

When setting a 0 (zero) for fhe shelf life, no data wi// be printed at the SELL BY column

1, 2, 3 . ..). within 30.00 /b for US fype, and a

g for CA type.

on labels.

4. For the Day Glow PLUS, all settings which follow the operation mode setting are omitted.

5. LVp/k’e$e machine is set to fhe florist specification, selecting the Day Glow mode is nor

6- 4

6. PROGRAMMING PROCEDURES

6.3 SElTNG ADDRESSES

6.3

SETTING ADDRESSES

A store address printed on labels can be set in the following procedure. An address can consist of

up to 26 character by 2 lines.

When the custom label

1,

2 or 3 is selected by the Initial Setting #O-l,

the maximum number of characters per line is 24.

6.4

I

ADDRESS PROG.

p*-

A

ADJUSTING PRINT POSITION

Enter the store address.

26

characters X

2 lines

(Refer to Pages 3-2

and

-*

6-2.)

The label feed amount, the print start position in X-coordinate, and the commodity name and address

print positions in Y-coordinate are fine adjusted by entering a 3-digit number in the following procedure.

llj2)41

Number of dots

X-coordinate

(1

dot = 0.125 mm)

: Max. 48 dots

4@

Y-coordinate : Max. 80 dots

Label feed amount: Max. 80 dots

Adjustment direction

0 : Plus ( + ) direction

1 :

Minus (-) direction

0: X-plus direction 8: X-minus direction 0: Y-plus direction @: Y-minus direction

PRT LOCATION

(Select an item to be adjusted.)

X-coordinate fine

Address Y-coordinate

(Range: -80 - +80 dot)

Label feed amount fine adjustment

(Range: -80 - + 80 dot)

Commodity name Y-coordinate

fine adjustment

(Range: -80 - +80 dot)

MODE

CHANGE

NOTES: 1. When adjusting a print position to the minus direction, some print items may not be

printed. In this case, reduce the adjustment value so that all print items are printed properly.

When adjusting a feed amount to the minus direction, a sensor error may occur. In this

2. case, reduce the adjustment value so that the label is fed properly.

6- 5

6. PROGRAMMING PROCEDURES

6.5 SETTING DATE AND TIME

Date and time are set in the following procedure.

6.5 SElTlNG DATE AND TIME

p*

(Hour, Minute)

DATE. TIME

p*

MODE

ZHANGE

(Month, Day, Year)

NOTES: 1. Express the time in a 24-hour military format.

2. The H-240 will check details of date (time) input, and any wrong date (time) will result in an error.

3. The date display method can be changed by the initial setting.

6.6 SETTING THE INITIAL STATUS

The function of this printer depends on the initial settings as follows: Numbers 0 to 9 are available for the initial setting (however, initial setting numbers 8 and 9 are not used at present).

or

Select the item #.

Select the initial setting#.

6- 6