Toshiba DVR8-X, EVR16-X, EVR64-X, DVR16-X, EVR8-X User Manual

...

EVR - DVR

Digital Video Recorder

User Manual

model no.

DVR8-X

EVR8-X DVR16-X EVR16-X

EVR32-X EVR64-X

Please carefully read these instructions before using this product. Save this manual for future use.

Surveillix™ KV-EVR / KV-DVR

Operations Manual

iii

Surveillix™ DVR

User Guide

Manual Edition 26158AM – SEPTEMBER 2006

Printed in USA

No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS I S” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT OR TORT, INCLUDING NEGLIGENCE.

This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to DVR Support Center. TOSHIBA, and Surveillix are registered trademarks of TOSHIBA CORPORATION in the United States and elsewhere; Windows, and Windows 2000 are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of the respective owners.

The following words and symbols mark special messages throughout this guide:

WARNING: Text set off in this manner indicates that failure to

follow directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to

follow directions could result in damage to equipment or loss of information.

LIMITED WARRANTY

DIGITAL VIDEO RECORDER

Promptly register your product with Toshiba on-line at http://www.toshiba.com/taisisd. By registering your product you will be

eligible for periodic updates, announcements, and special offers applicable for your product. You will have access to extended warranty options, upgrades (as applicable), useful tips, on-line troubleshooting, and the ability to schedule service on-line if necessary. The Imaging Systems Division of Toshiba America Information Systems, Inc. ("ISD") makes the following limited warranties. These limited warranties extend to the Original End-User ("Your[r]").

Limited Two (2) Year Warranty of Labor and Parts

ISD warrants this product and parts against defects in material or workmanship for a period of two years from the date of original

retail purchase by the end-user. During this period, ISD will repair or replace a defective product or part with a new or refurbished item. The user must deliver the entire product to an ISD authorized service center. The user is responsible for all transportation and insurance charges for the product to the Service Center. ISD reserves the right to substitute Factory Refurbished Parts and / or Factory Refurbished Product in place of those in need of repair.

Step-by-step Procedures - How to Obtain Warranty Service

[1] Verify operation of the unit by checking the instruction manual and web site for the latest updates at

www.toshiba.com/taisisd

[2] If there is a defect in material or workmanship, schedule service on-line or contact the Digital Support Cente r for an individual

Tracking Number and the location of the nearest ISD authorized service center. To contact technical support call (866) ASK-4-DVR [866-275-4387]. [3] Arrange for delivery of the product to the ISD authorized service center. Products must be insured and securely packed, preferably in the original shipping carton. A letter explaining the defect and a copy of the bill of sale or other proof of purchase must be enclosed with a complete return street address and daytime telephone number. The Tracking Number should also be indicated on your documents. Charges for transportation and insurance must be prepaid by the end-user.

Your Responsibility, warranties are subject to the following conditions:

[1] You must retain the bill of sale or provide other proof of purchase. [2] You must schedule service within thirty days after you discover a defective product or part. [3] All warranty servicing of this product must be made by an ISD authorized service center. [4] The warranty extends to defects in material or workmanship as limited above, and not to any products or parts that have been

lost or discarded by user. The warranty does not cover damage caused by misuse, accident, improper installation, improper maintenance, or use in violation of instructions furnished by ISD. The warranty does not extend to units which have been altered or modified without authorization of ISD, or to damage to products or parts thereof which have had the serial number removed, alte red defaced or rendered illegible.

ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCTS OR PARTS. IN NO EVENT SHALL ISD BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply. No person, agent, distributor, dealer, service station or company is authorized to change, modify or extend the terms of these warranties in any manner whatsoever. The time within which an action must be commenced to enforce any obligation of ISD arising under this warranty or under any statute, or law of the United States or any state thereof, is hereby limited to one year from the date you discover or should have discovered, the defect. This limitation does not apply to implied warranties arising under state law. Some states do not permit limitation of the time within which you may bring an action beyond the limits provided by state law so the above provision may not apply to user. This warranty gives the user specific legal rights, and user may also have other rights, which may vary from state to state.

TOSHIBA AMERICA INFORMATION SYSTEMS, INC. Imaging Systems Division

Rack Mount Instructions

A) Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating

ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.

B) Reduced Air Flow – Installation of the equipment in a rack should be such that the amount of air flow

required for safe operation of the equipment is not compromised.

C) Mechanical Loading – Mounting of the equipment in the rack should be such that a hazardous

condition is not achieved due to uneven mechanical loading.

D) Circuit Overloading – Consideration should be given to the connection of the equipment to the supply

circuit and the effect that overloading of the circuits might have on over current protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

E) Reliable Earthing – Reliable earthing of rack-mounted equipment should be maintained. Particular

attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips).

UL Notice

Underwriters Laboratories Inc. has not tested the performance or reliability of the security or signaling

aspects of this product. UL has only tested for fire, shock and casualty hazards as outlined in UL’s

Standard for Safety UL 60950-1. UL Certification does not cover the performance or reliability of the

security or signaling aspects if this product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR

CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY

SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.

vii

CE Notice

This product is in conformity with the following European Directives: ELECTROMAGNETIC COMPATIBILITY DIRECTIVE, 89/336/EEC

(as amended by 92/31/EECand by Article 5 of 93/68/EEC)

per the provisions of:

EN 55022:1994 EN 55024:1998 EN 61000-4-4:1995 EN 61000-3-2:1995 CISPR 24:1997 EN 61000-4-5:1995 EN 61000-3-3:1995 EN 61000-4-2:1995 EN 61000-4-6:1995 CISPR 22:1997 EN 61000-4-3:2002 EN 61000-4-11:1994

LOW VOLTAGE DIRECTIVE, 73/23/EEC (as amended by Article 13 of 93/68/EEC)

per the provisions of:

EN 60950-1: 2001

Safety Precautions

WARNING : TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

WARNING: TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS

APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

WARNING

RISK OF ELECTRICAL SHOCK

DO NOT OPEN

viii

IMPORTANT SAFETY INSTRUCTIONS

1. Read Owner’s Manual

After unpacking this product, read the owner’s manual carefully, and follow all the operating and other instructions.

2. Power Sources This product should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your business or home, consult your product dealer or local power company.

3. Ventilation Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating, and these openings must not be blocked or covered. The product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered to.

4. Heat The product should be situated away from heat sources such as radiators. Heat registers, stoves, or other products that produce heat.

5. Water and Moisture Do not use this product near water. Do not exceed the humidity specifications for the product as detailed in the Appendix section in this manual.

6. Cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

7. Power Cord Protection Power-supply cords should be routed so that they are not likely to be walked on or pinched by items placed against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.

8. Overloading Do not overload wall outlets, extension cords, or integral convenience receptacles as this can result in a risk of fire or electrical shock.

9. Lightning For added protection for this product during storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet. This will prevent damage to the product due to lightning and power line surges.

10. Object and Liquid Entry Points Never insert foreign objects into the DVR unit, other than the media types approved by Toshiba, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill liquid of any kind on the product.

11. Accessories Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall, causing serious personal injury and serious damage to the product.

IMPORTANT SAFETY INSTRUCTIONS

12. Disc Tray Keep your fingers well clear of the disc tray as it is closing. Neglecting to do so may cause serious personal injury.

13. Burden Do not place a heavy object on or step on the product. The object may fall, causing serious personal injury and serious damage to the product.

14. Disc Do not use a cracked, deformed, or repaired disc. These discs are easily broken and may cause serious personal injury and product malfunction.

15. Damage Requiring Service Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions.

• When the power–supply cord or plug is damaged.

• If liquid has been spilled, or objects have fallen into the product.

• If the product has been exposed to rain or water.

• If the product does not operate normally by following the operating instructions. Adjust

only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation.

• If the product has been dropped or damaged in any way.

• When the product exhibits a distinct change in performance – this indicates a need for

service.

16. Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified personnel.

17. Replacement Parts When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electrical shock, or other hazards.

18. Safety Check Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to determine that the product is in proper operating condition.

Notes on Handling Note on Moisture Condensation

 When shipping the DVR unit, the original shipping

carton packing materials come in handy. For maximum protection, repack the unit as it was originally packed at the factory.

 Do not use volatile liquids, such as insect spray, near

the DVR unit. Do not leave rubber or plastic products in contact with the DVR unit for long periods of time. They will leave marks on the finish.

 The top and rear panels of the DVR unit may become

warm after long periods of use. This is not a malfunction.

Notes on Locating

 Place the DVR unit on a level surface. Do not use it on

a shaky or unstable surface such as a wobbling table or inclined stand.

 When you place this DVR unit next to a TV, radio, or

VCR, the playback picture may become poor and the sound may be distorted. In this case, place the DVR unit away from the TV, radio, or VCR.

Notes on Cleaning

Use a soft dry cloth for cleaning.  For stubborn dirt, soak the cloth in a weak detergent

solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any type of solvent, such as thinner and benzene, as they may damage the surface of the DVR unit.

 If you use a chemical saturated cloth to clean the unit,

follow that product’s instructions.

Notes on Maintenance

This DVR unit is designed to last for long periods of time. To keep your DVR unit always operational we recommend regular inspection maintenance (cleaning parts or replacement). For details contact your nearest dealer.

Moisture condensation damages the DVR unit. Please read the following carefully.

Moisture condensation occurs during the following cases.  When you bring the DVR unit directly from a cold place

to a warm place.

 When you use the DVR unit in a room where you just

turned on the heater, or a place where the cold wind from the air conditioner directly hits the unit.

 In the summer, when you use the DVR unit in a hot and

humid place just after you move the unit from an air conditioned room.

 When you use the DVR unit in a humid place.

Do not use the DVR unit when moisture condensation may occur.

If you use the DVR unit in such a situation, it may damage discs and internal parts. Remove any CD discs, connect the power cord of the DVR unit to the wall outlet, turn on the DVR unit, and leave it for two to three hours. After two to three hours, the DVR unit will have warmed up and evaporated any moisture. Keep the DVR unit connected to the wall and moisture will seldom occur.

Table of Contents

PREFACE............................................................................................................. XIV

ABOUT THIS GUIDE................................................................................................................................................ XIV

TECHNICIAN NOTES............................................................................................................................................... XIV

INTRODUCTION .......................................................................................................... 1

WHAT IS A SURVEILLIX

NEW FEATURES........................................................................................................................................................2

DVR DESCRIPTION ............................................................................................ 4

1.1 BASIC FEATURES.......................................................................................................................................5

1.2 FRONT PANEL CONTROLS AND LEDS ......................................................................................................6

1.2.1 KV-DVR .....................................................................................................................................................6

1.2.2 KV-EVR .....................................................................................................................................................7

1.3 REAR PANEL CONNECTORS ......................................................................................................................8

1.3.1 KV-DVR .....................................................................................................................................................8

1.3.2 KV-EVR .....................................................................................................................................................9

GETTING STARTED............................................................................................11

2.1 IDENTIFYING INCLUDED COMPONENTS ....................................................................................................12

2.2 KEYBOARD SETUP ...................................................................................................................................13

2.3 MOUSE SETUP .........................................................................................................................................13

2.4 MONITOR SETUP ......................................................................................................................................14

2.5 POWER SETUP .........................................................................................................................................14

2.6 CONNECTING A VIDEO SOURCE TO THE DVR.........................................................................................14

2.7 LOOPING OUTPUT TERMINATION.............................................................................................................14

2.8 CONNECTING SENSORS TO THE DVR .....................................................................................................15

2.9 CONNECTING CONTROL OUTPUTS TO THE DVR ....................................................................................15

2.10 LOOPING OUTPUTS ..................................................................................................................................16

2.11 ADDITIONAL OUTPUTS AND CONNECTORS .............................................................................................16

2.12 SWAPPABLE HARD DRIVES......................................................................................................................17

DVR™............................................................................................................................1

2.12.1 Swapping a Hard Drive .......................................................................................................................17

2.13 MONITOR SETUP ......................................................................................................................................18

2.14 OPTIONAL COMPONENTS ........................................................................................................................19

DVR BASICS .................................................................................................... 20

3.1 TURNING ON THE DVR.............................................................................................................................21

3.2 TURNING OFF THE DVR ...........................................................................................................................21

3.3 HVR/NVR REGISTRATION AND UPGRADE .............................................................................................22

3.4 NATIVE POS REGISTRATION AND UPGRADE..........................................................................................24

3.5 DISPLAY SCREEN.....................................................................................................................................27

3.6 CAMERA VIEW..........................................................................................................................................28

3.7 RECORDING STATUS INDICATOR.............................................................................................................29

3.8 SCREEN DIVISION MENU..........................................................................................................................29

SETUP OPTIONS............................................................................................... 31

4.1 SETUP OVERVIEW ....................................................................................................................................32

4.1.1 Setup Screen Overview ......................................................................................................................32

4.2 CAMERA SETUP .......................................................................................................................................33

4.2.1 Network Device Setup ........................................................................................................................34

4.3 MOTION ....................................................................................................................................................35

4.3.1 Creating a Motion Area.......................................................................................................................36

4.3.2 Activating an Alarm Output on a Motion Event............................................................................36

4.4 FRAME SETUP.......................................................................................................................................... 37

4.4.1 MAXIMUM PPS TABLE (FRAME SETUP) .................................................................................................38

4.5 SCHEDULE SETUP (RECORDING) ............................................................................................................40

4.5.1 Schedule Setup (Sensor) ...................................................................................................................41

4.5.2 Creating a Recording Schedule (Motion and Continuous) .......................................................42

4.5.3 Creating a Recording Schedule (Sensor) ......................................................................................42

4.5.4 Scheduling Alarm Events ..................................................................................................................42

4.5.5 Scheduling Alarm Events to send video to the Emergency Agent.........................................43

4.5.6 Special Day Schedule .........................................................................................................................43

4.5.7 Creating and Editing a ‘Special Day’ Schedule............................................................................44

4.6 SENSOR....................................................................................................................................................44

4.7 GENERAL..................................................................................................................................................45

4.7.1 Voice Warning.......................................................................................................................................46

4.7.2 Video Loss Alarm.................................................................................................................................46

4.7.3 Intensive Recording Overview..........................................................................................................47

4.7.4 Intensive Recording ............................................................................................................................ 47

4.7.5 Audio.......................................................................................................................................................48

4.7.6 Video Loss Alarm.................................................................................................................................48

4.7.7 Auto Sequencing..................................................................................................................................48

4.7.8 Network (Setup for Remote Connections).....................................................................................50

4.8 TWO-WAY AUDIO.....................................................................................................................................51

4.9 PTZ SETUP ..............................................................................................................................................53

4.10 INFORMATION ...........................................................................................................................................54

4.11 ADMINISTRATIVE ......................................................................................................................................55

4.11.1 User Management ................................................................................................................................56

4.11.2 User Rank...............................................................................................................................................56

4.11.3 Changing the Administrator Password..........................................................................................57

4.11.4 Storage Check ......................................................................................................................................57

4.12 INSTANT RECORDING...............................................................................................................................58

4.13 ADJUSTING THE TIME AND DATE.............................................................................................................58

SEARCH OPTIONS........................................................................................... 60

5.1 SEARCH OVERVIEW .................................................................................................................................61

5.2 PLAY CONTROLS .....................................................................................................................................62

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5.3 HOUR / MINUTE CONTROL BAR...............................................................................................................62

5.4 ADVANCED OPTIONS ...............................................................................................................................63

5.5 SEARCH OPTIONS OVERVIEW .................................................................................................................64

5.6 PERFORMING A BASIC SEARCH ..............................................................................................................65

5.7 DAYLIGHT SAVINGS TIME ........................................................................................................................65

5.8 PRINT/OPEN/EXPORT IMAGES.................................................................................................................65

5.8.1 Print .........................................................................................................................................................66

5.8.2 Save to JPG or AVI ..............................................................................................................................66

5.8.3 Single Clip Backup ..............................................................................................................................67

5.9 INDEX SEARCH.........................................................................................................................................68

5.10 PREVIEW SEARCH.................................................................................................................................... 70

5.11 OBJECT SEARCH .....................................................................................................................................71

5.12 GRAPHIC SEARCH....................................................................................................................................73

5.13 AUDIO PLAYBACK....................................................................................................................................74

PAN / TILT / ZOOM .......................................................................................... 75

6.1 PAN/TILT/ZOOM OVERVIEW ................................................................................................................76

6.2 SETTING UP A PTZ CAMERA (DVR8-60 & DVR16-120 SEE BELOW) .................................................76

6.2.1 Supported Protocols...........................................................................................................................77

6.2.2 Setting up a PTZ (DVR8-60 and DVR16-120 Models)..................................................................78

6.3 PTZ SETUP ..............................................................................................................................................80

6.4 CREATING AND VIEWING PRESET POSITIONS .........................................................................................81

6.5 PTZ ADDRESS SETTING ..........................................................................................................................82

6.6 ACCESSING PTZ MENU’S........................................................................................................................82

6.7 USING THE ONSCREEN COMPASS ...........................................................................................................83

6.7.1 Using the onscreen controller and Compass...............................................................................83

6.8 UNDERSTANDING TOURS .........................................................................................................................84

6.9 PTZ TOUR SCHEDULING .........................................................................................................................85

BACKING UP TO A CD-RW DRIVE ................................................................... 87

7.1 BACKUP OVERVIEW .................................................................................................................................88

7.2 DIRECTCD

FORMAT UTILITY ...............................................................................................................88

7.3 FORMATTING A CDR OR CD-RW FROM WINDOWS ...............................................................................89

7.4 FORMATTING A CDR OR CD-RW FROM THE BACKUP WINDOW ...........................................................90

7.5 BACKUP OPTIONS OVERVIEW .................................................................................................................90

7.6 SCHEDULED BACKUP OPTIONS OVERVIEW ............................................................................................92

7.7 SPECIFYING SCHEDULED BACKUP DRIVES ............................................................................................93

7.8 CREATING SCHEDULED BACKUP ............................................................................................................93

7.9 SINGLE CLIP BACKUP..............................................................................................................................94

7.10 BACKING UP TO A CD-RW DRIVE OR HARD DRIVE ...............................................................................95

7.11 REMOVING THE DISC FROM THE CD-RW DRIVE ....................................................................................96

7.12 SETTING THE DIRECTCD PATH USING VFORMAT ...................................................................................97

7.13 CONFIRM WINDOWS PASSWORD USING VFORMAT ................................................................................97

LAN / ISDN / PSTN CONNECTIONS................................................................. 98

8.1 LAN OVERVIEW.......................................................................................................................................99

8.2 CONNECTING TO A LAN USING TCP/IP.................................................................................................. 99

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DIGITAL SIGNATURE VERIFIER.......................................................................102

9.1 DIGITAL SIGNATURE OVERVIEW............................................................................................................103

9.2 INSTALLATION ........................................................................................................................................103

9.3 USING THE DIGITAL SIGNATURE VERIFIER ...........................................................................................104

BACKUP VIEWER............................................................................................106

10.1 BACKUP VIEWER OVERVIEW .................................................................................................................107

10.2 INSTALLATION ........................................................................................................................................108

10.3 LOADING VIDEO FROM CDROM OR HARD DRIVE ................................................................................111

EMERGENCY AGENT...................................................................................... 112

11.1 EMERGENCY AGENT OVERVIEW ...........................................................................................................113

11.2 INSTALLING THE EMERGENCY AGENT...................................................................................................113

11.3 CONFIGURING THE DVR ........................................................................................................................114

11.4 CONFIGURING THE CLIENT PC ..............................................................................................................115

11.5 EMERGENCY AGENT WINDOW...............................................................................................................116

11.6 SEARCH ALARM WINDOW .....................................................................................................................117

11.7 CONFIGURATION WINDOW.....................................................................................................................118

WEB VIEWER ..................................................................................................120

12.1 WEB VIEWER OVERVIEW .......................................................................................................................121

12.2 CONFIGURING THE SERVER FOR REMOTE CONNECTION .....................................................................122

12.3 CONNECTING TO A DVR USING WEB VIEWER ......................................................................................122

12.4 CLOSING THE WEB VIEWER ..................................................................................................................122

REMOTE SOFTWARE ......................................................................................124

13.1 REMOTE SOFTWARE OVERVIEW ...........................................................................................................125

13.1.1 Remote Client Minimum Requirements .......................................................................................126

13.1.2 Remote Client Recommended Requirements ............................................................................126

13.2 REMOTE SOFTWARE SETUP..................................................................................................................126

13.2.1 Installing Remote Software .............................................................................................................126

13.2.2 Create a New Remote Connection.................................................................................................127

13.3 REMOTE SERVER SETUP .......................................................................................................................128

13.3.1 Configuring the Server for Remote Connection ........................................................................128

APPENDIX A ...................................................................................................130

A1 KV-DVR SPECIFICATIONS ....................................................................................................................131

A2 KV-EVR SPECIFICATIONS.....................................................................................................................132

Preface

This manual is a setup and maintenance guide that can be used for reference when setting up the DVR unit and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit.

Toshiba reserves the right to make changes to the DVR units represented by this manual without notice.

The following text and symbols mark special messages throughout this guide:

About this Guide

WARNING: Text set off in this manner indicates that failure

to follow directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to

follow directions could result in dam age to equipment or loss of information.

Text set off in th is manner indicat es topics of inter ests that

NOTE:

can help the user understand the product better.

TIP: Text set off in this manner indicates topics and points of

interests that can be helpful when using or setti ngs u p the DVR unit.

Technician Notes

WARNING: Only authorized technicians trained by Toshiba should attempt to repair this DVR unit. All

troubleshooting and repair procedures that may be shown are for reference and minor r epair only. Because of the complexity of the individual components and subassemblies, no one should attempt to make repairs at the component level or to make modificatio ns to any printed wiring board. Improper repairs can create a safety hazard. And any indications of component replacement or printed wiring board modifications may void any warranty.

WARNING: To reduce the risk of electrical shock or damage to the equipment:

CAUTION: To properly ventilate your system, you must provide at least 3 inches (7.6 cm) of clearance at the front

and back of the DVR unit.

• Do not disable the power grounding plug. The grounding plug is an important safety feature.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

• Disconnect the power from the computer by unplugging the power cord either from the el ectrical outlet o r

the computer.

Introduction

What is a Surveillix

A Surveillix DVR is simply a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, and security features, the DVR unit is more powerful than the analog recorders of the past.

The Surveillix DVR server software comes pre-configured for fast and seamless integration within your existing IT infrastructure. Designed around Microsoft® Windows® 2000, the server software offers unparalleled stability, security, and ease of use. Accordingly, your security investment has never been easier to maintain. Multiple users may simultaneously connect through any network connection for instantaneous live viewing, digital search, and off site video storage. Users can also connect remotely through DSL, Cable Modems, ISDN, or 56K dial-up. This powerful software enables users to establish recording schedules, create motion detection zones, use PTZ controls, and configure alarm inputs and outputs for each of the system's cameras. With the latest advancements in the DVR Server Software, searching and indexing your video archive has never been easier. Video can now be found, viewed, and exported in a number of file formats with just a few clicks.

The Surveillix DVR is high performance security product ready to meet today’s security demands.

DVR™

New Features

Toshiba’s Surveillix DVRs include the following new features:

• Optimized and Designed for Microsoft® Windows® 2000

• Supports up to 16 Digital Control Outputs on Alarm Activation

• Supports up to 16 Relay Inputs for Alarm Control

• Remote System Operation & Configuration

• Supports Multiple Simultaneous Remote Connections

• PAN / TILT / ZOOM Controls

• Simultaneous Video Search, Playback and Backup

• Video Indexes for Easy Searching

• Multiple Levels of Security Access

• Up to 16 Looping Outputs

• Up to 8 Audio Inputs

• POS and ATM Support

• 1 Composite Output

• S-Video Output

• Up to 32 Camera Inputs

• High Performance, Durable, Rackmount Chassis

• Output the Video to a NTSC/PAL Display

• Virtually Unlimited Storage Potential

• Supports Digital Signature

• Video Loss Alarm Functionality

• Continuous, Motion Detection, Alarm, Pre-Alarm, and Scheduled Recording Modes

• Hardware Watchdog

• 720x480 / 720x240 / 350x240 NTSC Recording Resolution

• 720x576 / 720x288 / 360x288 PAL Recording Resolution

3 4

CHAPTER

DVR Description

This chapter includes the following information:

• Input/Output connector locations

• Front Panel Controls and LEDs

• Rear Panel Connectors

• Drive Positions

• Serial Number Location

1.1 Basic Features

Surveillix™ state-of-the-art High Definition Digital Recorders are housed in a high performance and versatile 4U Aluminum Rack-Mount case allowing easy storage of multiple DVRs for enterprise applications. Every Surveillix DVR Unit comes equipped with the latest technology:

• Intel® Pentium® IV Processor

• 10/100 Network Interface Card (NIC)

• 256 MB of System Memory

• 32 MB Video Card

• CD-RW Recorder

Full Duplex High-Fi Sound Functionality

•

1.2 Front Panel Controls and LEDs

The front panel of the DVR unit contains the devices that will be commonly used for data removal, retrieval, and backup replacement. The most common components and buttons are shown below:

1.2.1 KV-DVR

1 Cooling Fan Air Intake 4 Hard Drive Array 2 CD-RW Drive 5 ON/OFF Power Switch 3 CD-RW Open Tray Button 6 Hard Drive Activity and Power LED

Display

1.2.2 KV-EVR

1 Hard Drive Activity and Power

LED Display 2 ON/OFF Power Switch 5 Hard Drive Array 3 CD-RW Drive 6 Cooling Fan Air Intake

4 CD-RW Open Tray Button

1.3 Rear Panel Connectors

The rear panel of the DVR unit contains virtually all of the connectors you will be using. Below is a diagram that outlines the location and description of each connector:

1.3.1 KV-DVR

CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8 in CH 9 in CH 10 in CH 11 in CH 12 in CH 13 in CH 14 in CH 15 in CH 16 in

CH 1 Out CH 2 Out CH 3 Out CH 4 Out CH 5 Out CH 6 Out CH 7 Out CH 8 Out CH 9 Out CH 10 Out CH 11 Out CH 12 Out CH 13 Out CH 14 Out CH 15 Out CH 16 Out

SEN

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

CON

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

OFF

1 C AM ER A 75 T ER M 16

COM1

COM2

Figure 1.3

12 USB Ports 1 BNC Connector for Camera Input

and Looping Outputs

13 RJ-45 Network Jack 2 Sensor Inputs 14 DB-9 Serial Input 1 3 Looping outputs 15 LPT Parallel Printer Port 4 DB-15 SVGA Monitor Output 16 DB-9 Serial Input 2 5 RCA Video OUT 17 USB Ports 6 Audio Inputs 18 PS/2 Keyboard Input 7 RS-422 Interface 19 PS/2 Mouse Input 8 S-Video Output 20 Control Alarm Outputs 9 Audio Line In 21 Secondary Power switch

10 Audio Microphone In 22 110V / 220V Switch 11 Audio Speaker Out 23 IEEE AC Power Adapter

1.3.2 KV-EVR

CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8 in CH 9 in CH 10 in CH 11 in CH 12 in CH 13 in CH 14 in CH 15 in CH 16 in CH 1 Out CH 2 Out CH 3 Out CH 4 Out CH 5 Out CH 6 Out CH 7 Out CH 8 Out CH 9 Out CH 10 Out CH 11 Out CH 12 Out CH 13 Out CH 14 Out CH 15 Out CH 16 Out CH 17 in CH 18 in CH 19 in CH 20 in CH 21 in CH 22 in CH 23 in CH 24 in CH 25 in CH 26 in CH 27 in CH 28 in CH 29 in CH 30 in CH 31 in CH 32 in CH 17 Out CH 18 Out CH 19 Out CH 20 Out CH 21 Out CH 22 Out CH 23 Out CH 24 Out CH 25 Out CH 26 Out CH 27 Out CH 28 Out CH 29 Out CH 30 Out CH 31 Out CH 32 Out

OFF

AMERA 75 TERM 16

CO N

SEN

OFF

17CAMERA 75 TERM 32

COM1

COM2

Figure 1.3

1 110V / 220V Switch 13 Audio Microphone In 2 Secondary Power switch 14 Audio Speaker Out 3 IEEE AC Power Adapter 15 USB Ports 4 BNC Connector for Camera Input

16 RJ-45 Network Jack

and Looping Outputs 5 Looping outputs 17 DB-9 Serial Input 1 6 Sensor Inputs 18 LPT Parallel Printer Port 7 RCA Video OUT 19 DB-9 Serial Input 2 8 Audio Inputs 20 Control Alarm Outputs 9 RS-422 Interface 21 USB Ports

10 DB-15 SVGA Monitor Output 22 PS/2 Keyboard Input 11 S-Video Output 23 PS/2 Mouse Input 12 Audio Line In

Getting Started

CHAPTER

This chapter includes the following information:

 Included Components  Setting up your DVR Hardware  Optional Components

2.1 Identifying included components

Surveillix™ DVRs come with a mouse, keyboard and selected software and cables. Identify the following components to make sure everything has been properly included with your new DVR unit. If any of the following items are missing, contact your dealer to arrange a replacement.

Included Component List:

1. DVR Unit

2. Mouse

3. DVR Key

4. Manual

5. Repair CD

6. Software Installation CD

7. Keyboard

8. PTZ Adapter

9. RCA to BNC Adapter

10. Rackmount Attachments with Screws

11. Power Cable

2.2 Keyboard Setup

To attach the keyboard to the DVR unit, plug the end of the Keybo ard into the keyboard PS/2 Port located on the ba ck of the machine. The keyboard PS/2 Port can be identified by the purple color. Refer to the Rear Panel Connectors diagram for more information.

2.3 Mouse Setup

To attach the mouse to the DVR unit, plug the end of the mouse into the mouse PS/2 Port located on the back of the machine. The mouse PS/2 Port can be identified by the green color. Refer to the Rear Panel Connectors diagram for more information.

The mouse uses a cursor called a pointer. Pointers come in many different shapes but are most commonly shaped like an arrow.

Your mouse has two buttons: a left button and a right button. Quickly pressing and releasing one of these buttons is called clicking. Sometimes you will need to double-click – or click the same button twice quickly.

In this manual, click means to position your mouse point on an icon and to single click the left button. When a right click is required, this is stated clearly. Double-click also refers to the left button.

The ratchet wheel in between the two buttons is added to provide easier scrolling capability. By simply moving the wheel with your index finger, you can quickly move through multiple pages, line, or windows. The wheel may also function as a third button allowing you to quickly click or double-click an icon or a selected item.

Figure 2.

1 Left Button 3 Right Button 2 Scroll button / Third Button

Figure 2.3

2.4 Monitor Setup

Attach the Monitor to the Rear of the DVR unit using the VGA cable supplied by the Monitor Manufacturer. Refer to your monitor manual for detailed information on how to setup and use it.

NOTE: The monitor you use must be capable of having a screen resolution of 1024 x 768 and display colors of at least 24 Bit

2.5 Power Setup

Attach the AC power cable to the rear of the DVR Unit. See Rear Panel Connectors for more information.

WARNING: To reduce the risk of electrical shock or damage to the equipment:

• Do not disable the power grounding plug. The grounding plug is an important safety feature.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

• Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the

computer.

2.6 Connecting a Video Source to the DVR

There are different types of Video Sources that can be plugged into your DVR unit including DVD players, VHS players, and CCTV Cameras. The back of the DVR unit contains up to 16 video inputs depending on the DVR model. The connectors use the BNC standard. On the KV-PCDVR32 32 Channel DVR, all 32 of these ports are used as inputs.

Video Inputs – The Video inputs are RG-59 BNC connectors. Simply plug one end into your video source (DVD,

Camera, etc.) and plug the other end into the desired BNC input on the DVR unit.

2.7 Looping Output Termination

When terminating the outputs becomes necessary, the DVR unit has built-in termination that allows you to select individual outputs to be terminated. Generally it is not necessary to terminate the output when using it. It is dependant on if the device to which you are connecting it, has internal 75 ohm termination. As a rule, if the image appears distorted or virtually unviewable, it most likely needs to be terminated.

Terminating the Looping Outputs

Always leave the dipswitch set to the ON position when the Looping Outputs are not used.

Not connected to a

monitor (Normal) Connected to a

OFF

monitor (Looped)

2.8 Connecting Sensors to the DVR

Each DVR unit may have up to 16 Sensor inputs. These inputs can be used with devices such as Infrared devices, motion devices, glass breakage alarms, door and window trips, and many more. The Sensors can be set to Normally Open or Normally Closed inside the software.

There are 4 Commons (-) and 16 inputs (+). There is no power supplied to the ports so an external power supply must be used if power becomes necessary.

Sensor Input

COM

Sensor (1 ~ 16)

• Normally Open or Normally Closed option is available inside the DVR Software.

• There is no power supplied to the ports. Use an external power supply if necessary.

2.9 Connecting Control Outputs to the DVR

Each DVR unit may have up to 16 Control Outputs. These outputs can be used to trigger devices such as Sirens, Phone Dialers, Lights, and any other relay activated device.

Control Output

COM

Control Out (1 ~ 16)

(-)

(+)

Siren, Alarm, Outside Relays

External Power Supply ( DC 12V)

• Use 12V, below 300mA. For controlling lights or other devices, use another external relay.

• Maximum voltage is 24V AC @ 1 amp

• Output uses a Form C Relay

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