Toshiba CTX IPT 1010F-SD, CTX IPT 1020F-SD Quick Manual

CTX IPT 1010/1020F-SD

Quick Guide

Basic Call Handling

Answer a call Lift receiver or press Spkr key to answer call handsfree

Make a call Lift receiver and dial 9 and telephone number or dial number without lifting receiver
for a handsfree call

Dial by name Press “Mode” in the display, select the type of search (E.G. int. = internal directory)

then type the name using the dial pad. Press find to search for name, press “Call” to
call number in display or “Next/Prev” to search through other names.

Hold a call Press fixed hold key once [This will put the call on system hold]
Press fixed hold key twice [This will put the call on exclusive hold – only retrieve from
your Phone]

Retrieve a held call Press the green flashing line key

Transfer a call To announce the call:- Press the key [Conference / transfer], dial the extn

number, announce call and replace receiver
To transfer without announcing:- Press the Mode key underneath TRNS in the display,
dial the extn number and replace receiver.

Retrieve a call If you are announcing the call and there is no response from the extn, press the green

flashing line key, or press the scroll key underneath RTRN in the display

Transfer a caller to a mailbox Whilst on a call, press the key, dial # 407 and mailbox number [extn number],

press # and hang up

Redial Last number Press the [Redial] key this will redial the last number you have dialled [Int or

ext]

Further Telephone Features

Auto busy redial Only available on digital ISDN lines – When you have dialled a busy external number

press the soft key underneath ABR in the display. The system will try the number for you

normally once a minute for a maximum of 15 times (Dependent upon your system

settings)

Cancel Auto busy redial Dial #442

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Call back If you dial a busy extension, press the scroll key underneath ACB in the display. When

the extn or line becomes free your phone will ring and display Auto Call back. Lift

receiver and the system will call their extn.

Cancel Call back Dial # 431

Park a call press key, followed by # 33, now enter the extension number you

want to retrieve the call on. Replace the receiver

Retrieve a parked call Press ‘Park’ key or dial #32

All call page Lift receiver and dial #30 (Your message will come out through the speakers of any free

extns)

Conference Calls Receive / make 1st call, press CONF key in display above page, dial 3rd party, when they

answer, press JOIN above page to join all 3 together. Process can be repeated to a

maximum of 8 in total

Exit conference Press EXIT in display and then hang up

Pickup – Group Press programmed Pick up key or dial #5#34

Pick up a specific extn Dial #5#5 and ringing extn number

Diverting your telephone

Call Forward Immediately:- Dial #6011, destination number to receive calls, Spkr – Display will show

CF – ALL
Busy:- Dial #6021, destination number to receive calls, Spkr – Display will show CF –
Busy

No answer:- Dial #6031, destination number to receive calls, timer in seconds 08 - 60,

# , Spkr – Display will show CF – NA

Busy no answer:- Dial #6041, destination number to receive calls, timer in seconds, # ,

Spkr – Display will show CF – BNA

Cancel call forward:- Dial #6051, Spkr

External:- Dial #6011, dial 9 + telephone number, press the # key and hang up (ISDN

Only)

Cancel external call forward:- Dial #6051, Spkr
Do not disturb:- Press DND key or dial #6091 to switch on and #6092 to switch off

Storing useful telephone numbers

Personal speed dials Program:- Dial # 9876 or press Program key, press the key, enter speed dial location

100 – 119 (Dependent upon your system settings), enter 9 + telephone number, press

the spkr key, enter the name of the speed dial using the numeric keypad, press the key

to store, press the spkr key, lift and replace receiver or press Program key again.

NOTE: To enter letters which are under the same number, e.g. when entering HOME, ‘O’

and ‘M’ are both under number 6, use the scroll soft key under the display to scroll

along. After you have entered ‘O’, press the scroll key and then press 6 again to enter

the ‘M’.

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