Toshiba CTX100-S, CTX100, CTX670 Programming Manual

726+,%$ Telecommunication Systems Division

Digital Business Telephone Systems

CTX100-S, CTX100 and CTX670

Programming Manual

November 2003

Strata CTX100 and CTX670 General End User Information

The Strata CTX100 or CTX670 Digital Business Telephone System is registered in accordance with the provisions of Part 68 of the Federal Communications Commission’s Rules and Regulations.

FCC Requirements

Means of Connection: The Federal Communications Commission (FCC) has established rules which permit the Strata CTX100 or CTX670 system to be connected directly to the telephone network. Connection points are provided by the telephone company—connections for this type of customer-provided equipment will not be provided on coin lines. Connections to party lines are subject to stat e tari ffs.

Incidence of Harm: If the system is malfunctioning, it may also be disrupting the telephone network. The system should be disconnected until the problem can be determined and repaired. If this is not done, the telephone company may temporarily disconnect service. If possible, they will notify you in advance, but, if advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC.

Service or Repair: For service or repair, contact your local Toshiba telecommunications distributor. To obtain the nearest Toshiba telecommunications distributor in your area, log onto www.toshiba.com/taistsd/locator.htm or call (800) 222-5805 and ask for a Toshiba Telecom Dealer.

Telephone Network Compatibility: The telephone company may make changes in its facilities, equipment, operations, and procedures. If such changes affect the compatibility or use of the Strata CTX100 or CTX670 system, the telephone company will notify you in advance to give you an opportunity to maintain uninterrupted service.

Notification of Telephone Company: Before connecting a Strata CTX100 or CTX670 system to the telephone network, the telephone company may request the following:

1. Y our telephone number.

2. FCC registration number:

• Strata CTX100 or CTX670 may be configured as a Key, Hybrid or PBX telephone system. The appropriate configuration for your system is dependent upon your operation of the system.

• If the operation of your system is only manual selection of outgoing lines, it may be registered as a Key telephone system.

• If your operation requires automatic selection of outgoing lines, such as dial access, Least Cost Routing, Pooled Line Buttons, etc., the system must be registered as a Hybrid telephone system. In addition to the above, certain features (tie Lines, Off-premises Stations, etc.) may also require Hybrid telephone system registration in some areas.

• If you are unsure of your type of operation and/or the appropriate FCC registration number, contact your local Toshiba telecommunications distributor for assistance. CTX100 Registration Numbers PBX: CJ6MUL-35931 -PF-E, fully-protected PB X s Hybrid: CJ6MUL-35930-MF-E, fully-protected multifunction systems Key: CJ6MUL-35929-KF-E, fully-protected telephone key systems

CTX670 Registration Numbers

PBX: CJ6MUL-35934 -PF-E, fully-protected PB X s Hybrid: CJ6MUL-35933-MF-E, fully-protected multifunction systems Key: CJ6MUL-35932-KF-E, fully-protected telephone key systems

• Ringer equivalence number: 0.3B. The ringer equivalence number (REN) is useful to determine the quantity of devices which you may connect to your telephone line and still have all of those devices ring when your number is called. In most areas, but not all, t he sum of the RENs of all devices connected to one line should not exceed five (5.0B). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to ascertain the maximum REN for your calling area.

3. Network connection information USOC jack required: RJ11/14C, RJ21/2E/2F/2G/2HX/RJ49C (see Network Requirements in this document). Items 2, 3 and 4 are also indicated on the equipment label.

4. Authorized Network Parts: 02LS2/GS2, 02RV2-T/O, OL13C/B, T11/12/31/32M, 04DU9-BN/DN/1SN, 02IS5, 04DU9-BN/DN/1SN1ZN

Radio Frequency Interference

Warning: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case, the user, at his/her own expense, will be required to take whatever measures may be required to correc t the interference.

This system is listed with Underwriters Laboratory. UL Requirement: If wiring from any telephone exits the building or is

subject to lightning or other electrical surges, then secondary protection is required. Secondary protection is also required on DID, OPS, and Tie lines. (Additional information is provided in this manua l.)

Important Notice — Music-On-Hold

In accordance with U.S. Copyright Law, a license may be required from the American Society of Composers, Authors and Publishers, or other similar organization, if radio or TV broadcasts are transmitted through the music-on-hold feature of this telecommunication system. Toshi ba America Information Systems, Inc ., hereby disclaims any liability arising out of the failure to obtain such a license.

CP01, Issue 8, Part I Section 14.1 Notice: The Industry Canada label identifies certified eq uipme nt. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the Equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure tha t it is perm iss ible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION! Users should not attempt to make such connections themselves, but

CP01, Issue 8, Part I Section 14.2 Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminal on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the Devices does not exceed 5.

should contact the appropriate electric inspection authority, or electrician, as appropriate.

Publication Information

Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revis e th is information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document.

Further, Toshiba America Information Systems, Inc., Telecommunication Systems Division, also reserves the right, without prior notice, to make such changes in equipment design or components as engineering or manufacturing methods may warrant.

CTX-MA-PRGRM-VF 4025120

Version F, November 2003

T oshiba America Information Systems, Inc. Telecommunication Systems Division

All rights reserved. No part of this manual, covered by the copyrights hereon, may be reproduced in any form or by any means—graphic, electronic, or mechanical, including recording, taping, photocopying, or information retrieval systems—without express written permission of the publisher of this mate rial.

Strata and SmartMedia are registered trademarks of Toshiba Corporation. Stratagy is a registered trademark of Toshiba America Info rmati on Systems, Inc. Trademarks, registered trademarks, and service marks are the property of their

respective owners.

TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”)

Telecommunication Systems Division License Agreement

IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEM PRODUCT OR OTHERWISE MADE

VAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER. IF YOU DO NOT AGREE WITH THE TERMS OF THIS LICENSE AGREEMENT, DO NOT INSTALL, COPY OR USE THE SOFTWARE AND PROMPTLY RETURN IT TO THE LOCATION FROM WHICH YOU OBTAINED IT IN ACCORDANCE WITH APPLICABLE RETURN POLICIES. EXCEPT AS OTHERWISE AUTHORIZED IN WRITING BY TAIS, THIS SOFTWARE IS LICENSED FOR DISTRIBUTION ONLY TO END-USERS PURSUANT TO THIS LICENSE AGREEMENT.

1. License Grant. The Software is not sold; it is licensed upon payment of applicable charges. TAIS grants to you a personal, non-transferable and non-exclusive right to use the copy of the Software provided under this License Agreement. You agree you will not copy the Software except as necessary to use it on one TAIS system at a time at one location. Modifying, translating, renting, copying, distributing, transferring or assigning all or part of the Software, or any rights granted hereunder, to any other persons and removing any proprietary notices, labels or marks from the Software is strictly prohibited; You agree violation of such restrictions will cause irreparable harm to TAIS and provide grounds for injunctive relief, without notice, against You or any other person in possession of the Software. You and any other person whose possession of the software violates this License Agreement shall promptly surrender possession of the Software to TAIS, upon demand. Furthermore, you hereby agree not to create derivative works based on the Software. TAIS reserves the right to terminate this license and to immediately repossess the software in the event that You or any other person violates this License

greement.

2. Intellectual Property. You acknowledge that no title to the intellectual property in the Software is transferred to you. You further acknowledge that title and full ownership rights to the Software will remain the exclusive property of TAIS and/or its suppliers, and you will not acquire any rights to the Software, except the license expressly set forth above. You will not remove or change any proprietary notices contained in or on the Software. The Software is protected under US patent, copyright, trade secret, and/or other proprietary laws, as well as international treaties. Any transfer, use, or copying of the software in violation of the License Agreement constitutes copyright infringement. You are hereby on notice that any transfer, use, or copying of the Software in violation of this License Agreement constitutes a willful infringement of copyright.

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aiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.

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GREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT.

Toshiba America Information Systems, Inc. Telecommunication Systems Division

9740 Irvine Boulevard Irvine, California 92618-1697 United States of America

TSD 081601

5932

Toshiba America Information Systems, Inc.

Telecommunication Systems Divi sion

Limited Warranty

Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24) months after delivery. This warranty is void (a) if the equipment is used under other than normal use and maintenance conditions, (b) if the equipment is modified or altered, unless the modification or alteration is expressly authorized by TAIS, (c) if the equipment is subject to abuse, neglect, lightning, electrical fault, or accident, (d) if the equipment is repaired by someone other than TAIS or an authorized TAIS dealer, (e) if the equipment’s serial number is defaced or missing, or (f) if the equipment is installed or used in combination or in assembly with products not supplied by TAIS and which are not compatible or are of inferior quality, design, or performance.

The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with respect to the equipment, is the repair or replacement by TAIS or its authorized dealer of such defective or missing parts as are causing the malfunction with new or refurbished parts (at their option). If TAIS or one of its authorized dealers does not replace or repair such parts, the retail customer’s sole remedy will be a refund of the price charged by TAIS to its dealers for such parts as are proven to be defective, and which are returned to TAIS through one of its authorized dealers within the warranty period and no later than thirty (30) days after such malfunction, whichever first occurs.

Under no circumstances will the retail customer or any user or dealer or other person be entitled to any direct, special, indirect, consequential, or exemplary damages, for breach of contract, tort, or other wise. Under no circumstances will any such person be entitled to any sum greater than the purchase price paid for the item of equipment that is malfunctioning.

To obtain service under this warranty, the retail customer must bring the malfunction of the machine to the attention of one of TAIS’ authorized dealers within the twenty-four (24) month period and no later than thirty (30) days after such malfunction, whichever first occurs. Failure to bring the malfunction to the attention of an authorized TAIS dealer within the prescribed time results in the customer being not entitled to warranty service.

THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION SYSTEMS, INC., OR TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS WARRANTY. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND FITNESS FOR USE, ARE EXCLUDED.

No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. No such modification or extension is effective unless it is in writing and signed by the vice president and general manager, Telecommunication Systems Division.

Introduction

Organization...........................................................................................................................................xi

Part 1: Getting Started.....................................................................................................................xi

Part 2: CTX WinAdmin Programming............................................................................................xi

Part 3: Telephone Button Programming.........................................................................................xii

Part 4: Appendices..........................................................................................................................xii

Conventions..........................................................................................................................................xiii

Related Documents/Media...................................................................................................................xiv

General Description.......................................................................................................................xiv

Installation and Maintenance Manual............................................................................................xiv

User Guides ...................................................................................................................................xiv

Quick Reference Guide ................................................... ..............................................................xiv

CD-ROMs......................................................................................................................................xiv

Part 1: Getting Started

Chapter 1 – Strata CTX Programming Guidelines

Step 1: Use Default Auto-programming to Start Up ..........................................................................2-1

Limitations.....................................................................................................................................2-2

Station and BIOU Auto-programming..........................................................................................2-2

Station PDN Auto-programming...................................................................................................2-3

CO Line Auto-programming.........................................................................................................2-3

BIPU Settings................................................................................................................................2-5

CTX Processor NIC Interface TCP/IP Auto-programming ..........................................................2-8

Default Feature Access Codes.......................................................................................................2-9

Step 2: Plan Your System Requirements ...........................................................................................2-9

Step 3: Program CTX for First Time .................................................................................................2-9

Review Program Flow.................................................................................................................2-11

Step 4: Identify Progra m Sequences ............................................................................................. ...2-12

Station Setup................................................................................................................................2-12

Trunk Setup – Analog..................................................................................................................2-12

Trunk Setup – T1.........................................................................................................................2-13

Trunk Setup – ISDN PRI.............................................................................................................2-13

Miscellaneous..............................................................................................................................2-14

Strata CTX Programm i ng 11/03 i

Contents

Chapter 2 – CTX WinAd mi n Over vi ew

Part 2: CTX WinAdmin Programming

Chapter 2 – CTX WinAdmin Overview

CTX WinAdmin Main Screen .............................................................................................................2-2

CTX WinAdmin Sub-screens ..............................................................................................................2-3

Special Buttons.............................................................................................................................. 2 -5

Table Views...................................................................................................................................2-6

Chapter 3 – Installation

PC Hardware Requirements.................................................................................................................3-1

PC Software Requirements..................................................................................................................3-1

Step 1: Install CTX WinAdmin Software ..........................................................................................3-2

Requirements Not Found...............................................................................................................3-3

Step 2: Set Up LAN Connection to Strata CTX ................................................................................3-5

Step 2A: Connect CTX WinAdmin PC to Strata CTX Processor NIC.........................................3-5

Step 2B: Set Up IP Address of CTX NIC .....................................................................................3-7

Step 2C: Set Up IP Address of CTX WinAdmin PC NIC (Windows XP) ...................................3-8

Step 2D: Set Up IP Address of CTX WinAdmin PC NIC (Windows 2000)................................3-9

Step 3: Set up Modem Connection (Optional) .................................................................................3-10

Step 3A: Connect CTX WinAdmin PC to Strata CTX Modem..................................................3-10

Step 3B: Set up IP Address of CTX WinAdmin PC Modem (Windows XP)............................. 3 -11

Step 3C: Verify Modem Hardware Settings................................................................................3-12

Step 3D: Set up IP Address of CTX WinAdmin PC Modem (Windows 2000)..........................3-13

Step 4: Establish Communication with Strata CTX .........................................................................3-14

Manual Dialing to Connect to the CTX Modem.........................................................................3-17

Step 5: Use Profile to Add Users and CTX Systems .......................................................................3-19

User Management........................................................................................................................3-19

Step 6: Set Up Users for CTX WinAdmin Access ..........................................................................3-21

Set Up Users for CTX WinAdmin Access................................................. ......... ......... ...............3-21

Step 7: Exit CTX WinAdmin ...........................................................................................................3-21

Chapter 4 – System

100 Cabinet Slot PCB Assignments.....................................................................................................4-1

Dial Number Plan.................................................................................................................................4-2

102 Flexible Access Codes..................................................................................................................4-3

Creating New Feature Codes.........................................................................................................4-4

Flexible Numbering Default Settings ............................................................................................4-4

117 Public Dial Plan Digit Analysis ....................................................................................................4-7

103 Class of Service.............................................................................................................................4-8

104 System Timer..............................................................................................................................4 -10

105 System Data ................................................................................................................................4-12

System Call Forward..........................................................................................................................4-15

500 System Call Forward Assignment........................................................................................4-15

504 System Call Forward Operation Status ................................................................................4-16

System Call Forward Copy.........................................................................................................4-16

System Call Forward Table View......................................................................................................4-17

501 System Speed Dial......................................................................................................................4-18

System Speed Dial Table View..........................................................................................................4-19

ii Strata CTX Programming 11/03

Chapter 5 – Station

Day Night Service..............................................................................................................................4-19

112 Day/Night Mode Calendar....................................................................................................4-20

106 Day/Night Mode “Type of Day” Mapping Table Assignment.............................................4-20

113 Day/Night Mode Schedule per Tenant Assignment .............................................................4-21

PAD Table..........................................................................................................................................4-22

107 PAD Table Assignment........................................................................................................4-22

108 PAD Group Assignment.......................................................................................................4-23

114 PAD Conference Assignment...............................................................................................4-24

110 Password .....................................................................................................................................4-25

109 Music on Hold.............................................................................................................................4-26

I/O Device..........................................................................................................................................4-28

803 SMDR SMDI CTI Port Assignments................................................................................... 4 -28

801 Network Jack LAN Device Assignment ..............................................................................4-30

804 BSIS RS-232 Serial Port Setup............................................................................................4-32

115 Advisory Messages.....................................................................................................................4-33

116 Data Initialize..............................................................................................................................4-34

120 Tenant Data Assignment.............................................................................................................4-35

Chapter 5 – Station

Contents

Assignment...........................................................................................................................................5-1

Basic/200 Station Data..................................................................................................................5-1

Station PDN Selective Copy..........................................................................................................5-6

Station Extended List.....................................................................................................................5-6

204 DKT Parameters.....................................................................................................................5-7

214 DSS Console Assignment.....................................................................................................5-14

Key...............................................................................................................................................5-15

Timer ...........................................................................................................................................5-21

Emergency Ringdown Assignment.............................................................................................5-22

206 Phantom DN................................................................................................................................5-23

209 Hunt Group..................................................................................................................................5-25

218 Station Hunt Assignments....................................................................................................5-26

Hunt Group Table View.....................................................................................................................5-27

Paging Group .....................................................................................................................................5-28

Paging Group Table View..................................................................................................................5-29

210 Pickup Group ..............................................................................................................................5-30

Pickup Group Table View..................................................................................................................5-30

Multiple Call Group...........................................................................................................................5-31

Incoming Call to MC Group........................................................................................................ 5-31

MCPN Owner Privileges.............................................................................................................5-31

Member Requirements ................................................................................................................5-31

Call Forward Activation..............................................................................................................5-32

517 Multiple Call Group Assignment.........................................................................................5-32

518 Multiple Calling Members Assignment ...............................................................................5-33

516 Station Speed Dial.......................................................................................................................5 -34

Station Speed Dial Table View..........................................................................................................5-35

PDN Table View................................................................................................................................5-36

ISDN ..................................................................................................................................................5-36

202 ISDN BRI Station.................................................................................................................5-36

217 ISDN Station Data................................................................................................................5-40

Strata CTX Programm i ng 11/03 iii

Contents

Chapter 6 – Trunks

Setup Wizards....................................................................................................................................5-41

PDN Range Setup Wizard...........................................................................................................5-41

Multiple DN Assignment Wizard................................................................................................5-42

VMID Range ...............................................................................................................................5-44

Chapter 6 – Trunks

304 Incoming Line Group....................................................................................................................6-1

304 Incoming Line Group Assignment.........................................................................................6-2

306 Outgoing Line Groups...................................................................................................................6-4

300 Trunk Assignment.........................................................................................................................6-6

313 Caller ID.................................................................................................................................6-8

308 Trunk Timer............................................................................................................................6 -9

310 DIT Assignment ...................................................................................................................6-11

309 Direct Inward Dialing .................................................................................................................6-13

318 DID Intercept Assignments.........................................................................................................6-16

Service................................................................................................................................................6-19

311 DISA Security Code.............................................................................................................6-19

319 Intercept Treatment...............................................................................................................6-19

315 T1 Trunk Card.............................................................................................................................6-20

DID/DNIS Table View .......................................................... ............................................................6-21

ISDN ..................................................................................................................................................6-21

317 ISDN BRI Trunk ..................................................................................................................6-21

302 PRI and IP QSIG..................................................................................................................6-25

Call-by-Call.................................................................................................................................6-29

320 B Channel.............................................................................................................................6 -31

316 Shared D Channel.................................................................................................................6-32

Calling Number ...........................................................................................................................6-33

Trunk DID/DNIS Setup Wizard.........................................................................................................6-35

Chapter 7 – Attendant

404 Attendant Group Assignment........................................................................................................7-1

400 Emergency Call Destination Assignment .....................................................................................7-3

Chapter 8 – IP Telephone Programming

150 System IP Data Assignment..........................................................................................................8-1

151 BIPU Configuration......................................................................................................................8-4

152 Voice Packet Configuration Table Assignment............................................................................8-5

250 IPT Data Assignment....................................................................................................................8-7

BIPU-M and IPT Program Update.......................................................................................................8-9

FTP Server Information.................................................................................................................8-9

BIPU Program Update.................................................................................................................8-10

IPT Program Update....................................................................................................................8-11

Chapter 9 – Services

540 Pilot DN Assignment....................................................................................................................9-1

Maximum Pilot DNs......................................................................................................................9-1

579 System Voice Mail Data.........................................................................................................9-2

580 Voice Mail Port Data..............................................................................................................9-4

iv Strata CTX Programming 11/03

Contents

Chapter 9 – Services

Destination Restriction/Least Cost Routing.........................................................................................9-6

DR Overview.................................................................................................................................9-6

Destination Restriction Guide Page...................................................................................................9-10

DR Dialing Setup.........................................................................................................................9-10

DR Digit Table Setup..................................................................................................................9-12

DR Class of Service Setup...........................................................................................................9-12

LCR Overview...................................................................................................................................9-15

LCR Analysis Process.................................................................................................................9-15

DR................................................................................................................................................9-15

Route Analysis................................................................. ......... ...................................................9-16

Time of Day.................................................................................................................................9-16

Connection...................................................................................................................................9-16

LCR Guide Page ................................................................................................................................9-16

LCR Dialing Setup......................................................................................................................9-17

LCR Route Plan Setup.................................................................................................................9-18

LCR Day of Week and Time Zone Setup....................................................................................9 -21

LCR COS and Station Setup .......................................................................................................9-22

LCR/DR .............................................................................................................................................9-23

LCR Assignment.........................................................................................................................9-23

Route Define................................................................................................................................9-25

Route Schedule......................................................................... ...................................................9-27

Public Holidays and LCR Time Zones........................................................................................9-29

LCR/DR Screening......................................................................................................................9-30

Destination Restriction................................................................................................................9-32

DRL Table View .........................................................................................................................9 -34

Centrex/PBX Screening Table View...........................................................................................9-34

Account Codes.............................................................................................................................9-35

509 DR Override by System Speed Dial.....................................................................................9-37

510 COS Override Assignment...................................................................................................9-38

Networking.........................................................................................................................................9-39

Strata Net Private Networking.....................................................................................................9-39

QSIG............................................................................................................................................9-39

Node ID .......................................................................................................................................9-39

Network Directory Number.........................................................................................................9-40

Network Feature Access Code ....................................................................................................9-40

Digit Manipulation ......................................................................................................................9-41

Traveling Class Mark..................................................................................................................9-41

Path Replacement............................................................ . ........ ......... ..........................................9-41

Coordinated Numbering Plan......................................................................................................9-42

Station Message Detail Recording (SMDR) ...............................................................................9-42

Centralized Voice Mail................................................................................................................9-43

Centralized Attendant..................................................................................................................9-43

Network Busy Lamp Field (BLF) (R1.3 and higher).........................................................................9-44

Network Attendant Console BLF................................................................................................9-45

Network DSS/BLF for Digital Telephones.................................................................................9-48

Network DSS (R1.3 and higher)..................................................................................................9-50

Network Feature Content...................................................................................................................9-52

Strata CTX Programm i ng 11/03 v

Contents

Chapter 10 – Operation

Configuration.....................................................................................................................................9-53

RPTU2 PCB .................................................................... ............................................................9-53

Circuits.........................................................................................................................................9-53

Strata Net Programming Overview....................................................................................................9-53

656 Node ID Assignment...................................................................................................................9-54

670 Remote Node Data Assignment..................................................................................................9-55

651 Private Routing Plan Analysis....................................................................................................9-56

Private Route Choice Definition........................................................................................................9-56

654 Private Route Definition Table Assignment.........................................................................9-57

655 Private Network Digit Modification Table Assignment.......................................................9-57

Mapping .............................................................................................................................................9-58

657 Network COS Mapping Table.............................................................................................. 9 -58

658/659/660 Network DRL/FRL/QPL Mapping Tables.............................................................9-59

661 Network DN Table Assignment..................................................................................................9-59

219 Network DSS Notify Data Delete...............................................................................................9-60

Strata Net QSIG Over IP....................................................................................................................9-61

671 IP Address Convert Table.....................................................................................................9-61

672 Node ID Detail Information .................................................................................................9-62

Miscellaneous..............................................................................................................................9-64

External Devices................................................................................................................................9-68

Door Phones ................................................................................................................................9-68

515 View BIOU Control Relay Assignments..............................................................................9-72

503 Paging Devices Group Assignments ....................................................................................9-73

550 Enhanced 911 Emergency Call Group........................................................................................9-74

Chapter 10 – Operation

System Setup......................................................................................................................................10-1

900 CTX Restart..........................................................................................................................10-2

901 Display Version....................................................................................................................10-3

902 Set Time and Date................................................................................................................10-3

915 Regional Selection................................................................................................................10-4

908 SmartMedia.................................................................................................................................10-4

SmartMedia Card.........................................................................................................................10-4

CTX SmartMedia Folders ...........................................................................................................10-6

SmartMedia Errors ......................................................................................................................10-7

911 Remote Program Update............................................................................................................. 10-7

Prerequisites.................................................................................................................................10-7

CTX Software Update Files ........................................................................................................10-7

CTX Software Identification.......................................................................................................10-7

910 Data Backup.............................................................................................................................. 10-13

916 IP Configuration........................................................................................................................10-14

FTP User Accounts................................................................ ......... ......... ........................................10-15

File Information ...............................................................................................................................10-16

Community Name............................................................................................................................10-17

909 MAC Address............................................................................................................................10-18

Trap Destinations.............................................................................................................................10-19

License Control................................................................................................................................10-20

License Issue................................ ......... ............................................................... ......................10-20

License Activate..................................................... .......................................................... ......... 10-21

License Information............................................................... ......... .................................................10-21

vi Strata CTX Programming 11/03

Chapter 11 – Maintenance

Quality Of Service..............................................................................................................................11-1

Trace Function ...................................................................................................................................11-1

Trace Data....................................................................................................................................11-1

Event Trace Control...........................................................................................................................11-3

903 Start/Stop Trace....................................................................................................................11-3

904 ISDN Trace Location............................................................................................................11-4

905 All ISDN Trunk Trace Selection..........................................................................................11-4

906 Change Trace Side................................................................................................................11-4

Error Alarm Log.................................................................................................................................11-5

907 System Admin Log ..................................................................................................................... 11-6

Memory Access Operation.................................................................................................................11-6

Components........................................................................................................................................11-7

Chapter 12 – Tools and Profile

Tools...................................................................................................................................................12-1

Download.....................................................................................................................................12-1

Profile.................................................................................................................................................12-2

Customize....................................................................................................................................12-2

User Management........................................................................................................................12-2

Contents

Part 3: Telephone Button Programming

Chapter 13 – Telephone Button Programming

Record Sheet Overview......................................................................................................................13-1

Telephone Button Overview..............................................................................................................13-2

Telephone Button Commands.....................................................................................................13-3

Button Programming Examples.........................................................................................................13-5

Program 100 ................................................................................................................................13-5

Program 200 ................................................................................................................................13-5

Program 204 ................................................................................................................................13-6

Program 205 ................................................................................................................................13-6

Program 208 ................................................................................................................................13-6

Button Programming Procedure.........................................................................................................13-7

100 Series Programs ........................................................................................................................13-11

200 Series Programs.........................................................................................................................13-28

300 Series Programs.........................................................................................................................13-52

400 Series Programs.........................................................................................................................13-73

500 Series Programs.........................................................................................................................13-74

600 Series Programs ........................................................................................................................13-91

800 Series Programs.........................................................................................................................13-94

900 Series Programs.........................................................................................................................13-96

System Initialize........................................................................................................................13-96

Display Version.........................................................................................................................13-97

Set Time and Date.....................................................................................................................13-99

ISDN Trace Location...............................................................................................................13-101

All ISDN Trunk Trace.............................................................................................................13-102

Event Trace Side Change ........................................................................................................13-102

Strata CTX Programm i ng 11/03 vii

Contents

Chapter 14 – Maintenance

System Admin Log..................................................................................................................13-103

Format/Unmount SmartMedia.................................................................................................13-103

MAC Address (System Serial Number)..................................................................................13-105

Data Backup ............................................................................................................................13-105

Program Update.......................................................................................................................13-106

Make Busy Control..................................................................................................................13-107

Regional Selection...................................................................................................................13-109

IP Configuration......................................................................................................................13-110

Chapter 14 – Maintenance

Data Backup.......................................................................................................................................14-1

Backup Progress and Completion Indicators...............................................................................14-1

Restoring Programmed Data..............................................................................................................14-2

Local Update......................................................................................................................................14-2

Prerequisites for CTX100 and CTX670 Local Update ...............................................................14-2

CTX Software Update Files ........................................................................................................14-2

CTX Software Identification.......................................................................................................14-2

Strata CTX100 Local Update......................................................................................................14-4

Strata CTX670 Local Update......................................................................................................14-6

Trace Function ...................................................................................................................................14-8

Part 4: Appendices

Appendix A – Applications, Tips and Tricks

Voice Mail Set Up...............................................................................................................................A-1

Analog Ports.................................................................................................................................A-1

Digital Ports..................................................................................................................................A-2

Telephone Station Ports................................................................................................................A-2

Networking Multiple Voice Mail Systems .........................................................................................A-3

Call Record and Soft Keys...........................................................................................................A-3

Strata CTX BRI Video Conferencing Programming..........................................................................A-5

CTX IP Telephone Programming Guidelines.....................................................................................A-6

Basic CTX IP Setup Using WinAdmin........................................................................................A-6

IP Telephone Installation and Network Connection setup...........................................................A-7

IPT1020-SD Telephone Network Settings..........................................................................................A-7

IPT-to-IP Network Connection Instructions................................................................................. A-8

Viewing IPT1020-SD Terminal Information .............................................................................A-10

Initializing the IPT1020-SD (Optional)......................................................................................A-10

IP Telephone Quality of Service (QoS) Programming.....................................................................A-11

General QoS Adjustments................................................................. ......... ................................A-11

Strata Net over IP Programming Guidelines.....................................................................................A-13

Example......................................................................................................................................A-13

Echo Cancellation and Volume Level Adjustments .........................................................................A-15

Dealing with Echo Problems in General ....................................................................................A-15

Echo Caused by Older CTX Analog PCBs................................................................................A-15

Echo Reduction Adjustments.....................................................................................................A-15

Setting the IPT1020-SD Headset Transmit Volume..................................................................A-16

viii Strata CTX Programming 11/03

Appendix B – System Error Codes

Common Error Code Table................................................................................................................. B-1

System Programming Error Codes......................................................................................................B-2

Station Programming Error Codes...................................................................................................... B-5

Trunk Programming Error Codes......................................................................................................B-13

Attendant Position Programming Error Codes..................................................................................B-20

Service Programming Error Codes....................................................................................................B-21

Networking Programming Error Codes............................................................................................B-26

Equipment Programming Error Codes..............................................................................................B-27

Appendix C – Strata CTX/DK Program Cross-reference

Strata DK to Strata CTX .....................................................................................................................C-1

Strata CTX to Strata DK ...................................................................................................................C-15

Appendix D – Record Sheets

System.................................................................................................................................................D-1

Card Assignment Record Sheets...................................................................................................D-1

Card Assignment Record Sheet – Strata CTX 100.......................................................................D-3

COS Record Sheet........................................................................................................................D-4

System Data Record Sheet............................................................................................................D-5

System Call Forward Record Sheets ............................................................................................D-6

System Speed Dial Record Sheet..................................................................................................D-7

Day/Night Mode Record Sheet.....................................................................................................D-8

SMDR SMDI CTI Port Assignments ...........................................................................................D-9

BSIS RS-232 Serial Port Setup...................................................................................................D-10

Station................................................................................................................................................D-11

Basic Station Record Sheets.......................................................................................................D-11

DKT Parameters Record Sheet...................................................................................................D-12

Feature Button Record Sheet .....................................................................................................D-13

Record Sheets for 10-button and 20-button Telephones ............................................................D-14

Record Sheets for the DKT3014.................................................................................................D-15

Phantom DN Record Sheet.........................................................................................................D-16

Hunt Group Record Sheet...........................................................................................................D-17

Station Data Record Sheets.........................................................................................................D-18

ISDN BRI Station Record Sheets...............................................................................................D-19

ISDN Station Data Record Sheet................................................................................................D-20

Trunks................................................................................................................................................D-21

ILG Record Sheet .......................................................................................................................D-21

OLG Record Sheet......................................................................................................................D-22

Trunk Assignment Record Sheet................................................................................................D-23

Caller ID Assignment Record Sheet...........................................................................................D-24

DID Assignment Record Sheet...................................................................................................D-25

DID Intercept Assignment Record Sheet....................................................................................D-26

Trunk Timer/DIT Record Sheet..................................................................................................D-27

ISDN BRI Record Sheet.............................................................................................................D-28

PRI Trunks Record Sheet ...........................................................................................................D-29

Call-by-Call Record Sheet..........................................................................................................D-30

B Channel Select Record Sheet ..................................................................................................D-31

Shared D Channel Record Sheet.................................................................................................D-32

Calling Number Record Sheets...................................................................................................D-33

Contents

Strata CTX Programm i ng 11/03 ix

Contents

Appendix E – Software and Firmware Updates

Attendant...........................................................................................................................................D-34

Attendant Group Record Sheet..................................................................................................D-34

IP Telephone Programming.............................................................................................................. D-35

System IP Data Assignment.......................................................................................................D-35

Station IP Data Assignment....................................................................................................... D-36

Services.............................................................................................................................................D-37

Pilot DN Assignment Record Sheet........................................................................................... D-37

System Voice Mail Record Sheet.............................................................................................. D-38

Voice Mail Port Data Record Sheet ...........................................................................................D-39

Routing Definition Record Sheets.............................................................................................D-40

Route Schedule Record Sheets...................................................................................................D-41

LCR Assignment Record Sheets................................................................................................ D-42

LCR Time Zone Record Sheets.................................................................................................D-43

DR LCR Screening Record Sheet..............................................................................................D-44

DR Record Sheets...................................................................................................................... D-45

COS Override Code Record Sheet............................................................................................. D-46

Node ID Assignment Record Sheet........................................................................................... D-47

Private Routing Plan Analysis Table Record Sheet...................................................................D-48

Route Choice Definition Record Sheet...................................................................................... D-49

Network Mapping Record Sheets..............................................................................................D-50

Call History Record Sheet..........................................................................................................D-51

Behind Centrex Assignment Record Sheet................................................................................ D-52

Door Phone Assignment Record Sheet......................................................................................D-53

Paging Device Group Assignment Record Sheet.......................................................................D-54

Emergency Call Group Assignment Record Sheet....................................................................D-55

Appendix E – Software and Firmware Updates

IP Telephone/BIPU Firmware Update Procedures..............................................................................E-1

Method 1: Update from CTX SmartMedia Card ...............................................................................E-1

Prerequisites..................................................................................................................................E-1

BIPU Update.................................................................................................................................E-2

IP Telephone Update....................................................................................................................E-3

Method 2: Update From a FTP Directory on the WinAdmin PC ......................................................E-4

Prerequisites..................................................................................................................................E-4

BIPU Update.................................................................................................................................E-5

IP Telephone Update.....................................................................................................................E-6

Method 3: Update from an External FTP Server ...............................................................................E-7

Prerequisites..................................................................................................................................E-7

BIPU Update.................................................................................................................................E-7

IP Telephone Update.....................................................................................................................E-8

Index .....................................................................................................................................................IN-1

x Strata CTX Programming 11/03

Introduction

This manual provides information required to program the Strata CTX100-S, CTX100 and

CTX670 business telephone systems using Toshiba’s CTX WinAdmin™ software or Button

Programming.

Important! Whenever the CTX100 is mentioned in this book, it applies to both the CTX100-S

and CTX100, unless specified otherwise. This programming manual only applies to CTX WinAdmin version 2.20G. If you

have CTX WinAdmin versions 2.1D or lower, refer to previous versions of this manual.

Note The features described in this document assume that the Strata CTX system has the current

software release installed. At the time of printing, Strata CTX R2.2 and CTX WinAdmin R2.20 are the most current versions.

Organization

Part 1: Getting Started

Chapter 1 - Programming Guidelines describes auto-recognition features, order of

programming, and overview of general CTX WinAdmin and Button Programming operation.

Part 2: CTX WinAdmin Programming

Chapter 2 – CTX WinAdmin Overview provides general information about CTX WinAdmin’s

software capabilities.

Chapter 3 – Installation discusses system hardw are and software requireme nts for

CTX WinAdmin and includes the installation steps needed to install CTX WinAdmin.

Chapter 4 – System provides system programming information.

Chapter 5 – Station discusses station and station feature programming.

Chapter 6 – Trunks explains trunk programming information including T1, ISDN Basic Rate

Interface (BRI) and Primary Rate Interface (PRI).

Chapter 7 – Attendant describes Attendant Console support and settings available in

CTX WinAdmin.

Chapter 8 – IP Telephone describes the programs required to program IP Telephone features.

Strata CTX Programm i ng 11/03 xi

Introduction

Organization

Part 3: Telephone Button Programming

Part 4: Appendices

Chapter 9 – Services discusses programming of services available to Strata CTX through

CTX WinAdmin.

Chapter 10 – Operation explains system setup options available to CTX WinAdmin users.

System initialization, SmartMedia formatting, system software upgrades and Internet Protocol (IP)

configuration are among the topics discussed.

Chapter 11 – Maintenance provides system and component trace program information.

CTX WinAdmin Configuration and Flash Memory Testing are also described.

Chapter 12 – Tools and Profile discusses Strata CTX Tools and Utilities to help manage your

Strata CTX System more efficiently.

Chapter 13 – Telephone Button Programming discusses the button programming interface

provided with Strata CTX.

Chapter 14 – Mainte nance Pr ocedur es pr ovides S trata CTX maintenance pr ocedures th at can be

activated from the programming telephone.

Appendix A – Applications, Tips and Tricks gives information on using multiple programs to

set up a feature.

Appendix B – System Error Codes is a reference for error codes encountered while

programming the Strata CTX.

Appendix C – Strata CTX/DK Program Cross-reference provides cross-reference tables that

compare Strata CTX and Strata DK programs that are similar in function.

Appendix D – Record Sheets contains all the record sheets required to program the Strata CTX.

Appendix E – Software and Firmware Updates contains IP Telephone and BIPU Firmware

update procedures.

xii Strata CTX Programming 11/03

Conventions

Conventions Description

Note

Introduction

Conventions

Elaborate s specific ite ms or references other information. Within some tables, general n ote s a ppl y t o the entire table and numbered notes apply to specific items.

Important!

CAUTION!

WARNING!

[DN]

[PDN]

[SDN]

[PhDN]

$ULDO%ROG

Courier

Calls attention to important instructions or information.

Advises you that hardware, software applications, or data could be damaged if the instructions are not followed closely.

Alerts you when the given task could cause personal injury or death. Represents any Directory Number button, also known as an extension

or intercom number. Represents any Primary Directory Number button (the extension

number for the telephone). Represents any Secondary a ppearance o f a PDN. A PDN which appear s

on another telephone is considered an SDN. Represents any Phantom Directory Number button (an additional DN). Represents telephone buttons. Shows a computer keyboard entry or screen display.

“Type” Indicates entry of a string of text.

“Press”

Indicates entry of a single key. For example: Type prog then press Enter.

Shows a multiple PC keyboard or phone button entry. Entries without spaces between them show a simultaneous entry. Example:

Plus (+)

Esc+Enter. Entries with spaces between them show a sequential entry. Example: # + 5.

Tilde (~) Means “through.” Example: 350~640 Hz frequency range.

➤

Start > Settings >

Printers

Denotes the step in a one-step procedure. Denotes a procedure. Denotes a progression of butt ons and/or menu option s on the screen you

should select. Grey words within the printed text denote cross-references. In the

See Figure 10

electronic version of this document (Library CD-ROM or FYI Internet download), cross-references appear in blue hypertext.

Strata CTX Programm i ng 11/03 xiii

Introduction

Part 1: Getting Started

November 2003

Strata CTX Programming Guidelines 1

This chapter disc uss es Strata CTX programming basics and guides you through initial setup procedures. It also describes auto-recognition features, order of programming, and overview of general CTX WinAdmin and Button Programming operations. Programming sequence tables are provided to streamline your programming tasks.

Step 1: Use Default Auto-programming to

Start Up

This feature reduces the programming time to install Strata CTX systems. The Strata CTX system will automatically program specific default data in a number of programs based on the PCBs that are installed in the system before processor initialization. The default data and procedure for auto-programming is provided in this section.

1. Install all line, station and optional PCBs that should be recognized for auto programming.

2. Power-on the system and initialize auto-programming for the system (Program 900, Level 1).

Programming

Strata CTX

3. Verify “Station and BIOU Auto-programming” on page 1-2.

4. Verify “Station PDN Auto-programming” on page 1-3.

5. Verify “CO Line Auto-programming” on page 1-3.

6. Verify “CTX Processor NIC Interface TCP/IP Auto-programming” on page 1-8.

Notes

• The type of PCB, its cabinet and slot position are automatical ly r ec ogni ze d upon system initialization;

or, when powering the CTX processor for the first time.

• Each installed PCB circuit equipment number is set in numerical order based on the cabinet and slot

position of the PCB.

• Station Primary Directory Numbers (PDN) and CO line numbers are set in numerical order according

to their equipment cabinet/slot positions.

• Other default data, such as the Strata CTX LAN and modem inter face IP addr ess, s tati on and l ine clas s

of service, outgoing and incoming line groups, etc., are automatically set for the optional hardware originally installed.

Strata CTX Programming - Part 1: Getting Started 11/03 1-1

Strata CTX Programming Guidelines

Step 1: Use Default Auto-programming to Start Up

Limitations

The following are the limitations of Strata CTX auto-programming.

• CTI programs are not programmed automatically.

• Strata CTX cannot configure unique LAN requirements automatically. Strata CTX’s LAN system data, CTX IP address and Community Name are set to a default.

Note DND is only assigned on 20-button telephones.

• When the system is initialized, it takes a few minutes to recognize the mounted hardware.

• The Primary DN on the first but ton and DND on the l ast butt on are a ssigned t elephone buttons; all ot her buttons are not assigned automatically.

• Slot 101 must always have a BDKU, ADKU or PDKU. The BDKU is assigned if no PCB is installed.

Station and BIOU Auto-progr amming

Table 1-1 shows the Station and BIOU PCBs that will be recognized and set in Program 100 during auto-

programming.

Note No special assignments are set for BIOU during auto-programming. Important! PCBs must be installed per the rules in the S tr ata CTX I& M manual, Confi guration Chapter,

Worksheet 6 and Worksheet 7.

Table 1-1 Auto-Programming for Station and BIOU PCB Recogniti on (Program 100)

PCB Code PCB Name PCB Circuit Type

000 No PCB or RRCU None or Remote Cabinets 002 RSTU

003 PDKU2 8 Digital Telephone

004 Not used Not used 017 BDKU 8 digital telephones 8, 1B circuits

018 BDKU1+BDKS 16 digital telephones 16, 1B circuits

019 BIOU

020 BIOU2

8 Standard Telephone circuits

Page/MOH/Relay interface#1

Page/MOH/Relay interface#2

Parameter

Setting

PCM Highway: 8

Comments

Standard telephone no VM interface settings

DKT2000 or DKT3000 without S-OCA (DKT3000 limitations: DKT2000, 16 character LCD display on DKT3000, DKT3000 LCD Feature key does not function, DKT3014 large screen LCD does not display).

DKT2000 or DKT3000 without S-OCA

No functions assigned No functions assigned. Strata CTX

100 assigns a virtual BIOU2 into a virtual location, Cabinet 02, Slot 05, to provide control of the ACTU relay.

1-2 Strata CTX Programming - Part 1: Getting Started 11/03

Strata CTX Programming Guidelines

Step 1: Use Default Auto-programming to Start Up

Station PDN Auto-programming

When auto programming recognizes installed stat ion PCBs, it assigns PDNs in numer ica l o rde r a s f oll ows:

• Auto programming assigns PDNs to station PCB equipment numbers (cabinet, slot, circuit) in equipment number order. All installed station PCB circuits will be assigned a PDN regardless of the circuit type, digital (BDKU/BDKS, PDKU) or analog (RSTU).

• PDN 200 or PDN 2000 (depending on the system size) is assigned to the station circuit having the lowest equipment number in the system, then the PDN is incremented by one digit and assigned to the next highest station equipment number and so on. See Table 1-2.

• Program 205 Feature Button Setting – A Primary DN (PDN) is assigned to telephone according to its equipment number (cabinet, slot, circuit) position. DND is assigned to FB20 on 20-button telephones and is not assigned on 10- and 14-button telephones.

Table 1-2 Auto-Programming for Station Pri mary Directory Number

)% on each digital

Programming

Strata CTX

First dig it

CTX100 and CTX670 without BBMS

and BEXS Installed on Processor

Primary DNs (3-digits) 200~299 dependin g on quanti ty of stati on

PCBs installed Primary DN (3-digits)

300~399 depending on qty. of station PCBs installed

Primary DNs (4-digit) 2000~2571 depending on qty. of station PCBs

installed

CTX670 with BBMS and BEXS

Installed on Processor (First Digit is 2)

CO Line Auto-programming

Table 1-3 shows the CO line PCBs that will be recognized and set in Program 100 during auto-

programming. The default data for CO line Incoming Line Groups (ILG), Outgoing Line Groups (OLG), and CO line service type is set as shown in Table 1-4.

Important! PCBs must be installed per the rules in the CTX I&M manual, Configuration Chapter,

Worksheet 6 and Worksheet 7.

Table 1-3 Auto-Programming for CO line PCB Recognition (Program 100)

PCB

Code

000 - No PCB or RRCU None or Remote cabinets 001 RCOU, RGLU

005 RCOU+RCOS 006 RDDU 4 analog DID lines Direct Inward Dial lines

007 RDTU2

008 RDSU

PCB Name PCB Circuit Type Parameter setting Comments

4 analog Loop or ground start lines

8 analog loop start lines

16 or 24 digital T1 lines

4 Standard telephone and for digital telephone

PCM Highway: 16 or 24

Direct Incoming Termination (DIT) lines

T1 Direct Incoming Termination (DIT) lines

Standard telephone and DKT2000 and DKT3000 without S-OCA (DKT3000 limitations: DKT2000, 16 character LCD display on DKT3000, DKT3000 LCD Feature ke y do es no t function, DKT3014 large scree n LCD does not display).

Strata CTX Programming - Part 1: Getting Started 11/03 1-3

Strata CTX Programming Guidelines

Step 1: Use Default Auto-programming to Start Up

Table 1-3 Auto-Programming for CO line PCB Recognition (Program 100)

PCB

Code

009 RCIU2+RCIS

010 RMCU+RCMS

011 REMU, BVPU

012 RBSU

013 RBSU+RBSS

014 RPTU

015 RBUU

016 RBUU+RBUS

1. If the slot next to an in sta ll ed RDT U or RPTU is vacant, 24 line or channels wil l be in stalled; If the slot n ext to an installed RDTU or RPTU is occupied by another PCB, 16 lines or channels will be installed.

PCB Name PCB Circuit Type Parameter setting Comments

4 or 8 Caller ID interface

2 or 4 E911 analog CAMA lines

4 analog Tie lines, 4 VoIP circuits

2 ISDN BRI (S/T) circuits

4 ISDN BRI (S/T) circuits

16 or 24 ISDN PRI channels

2 ISDN BRI (U) circuits

4 ISDN BRI (U) circuits

TIE Type: Two TIEs

TEI Type: Two TIEs

PCM Highway: 16 or 24

TEI Type: Two TIEs

(continued)

Caller ID interface for RCOU/RCOS and RGLU analog CLID lines. Note: The same Prg100 code (009) is used for RCIU2 with or without RCIS.

CAMA lines Note: The same Prg100 code (009) used for RCIU2 with or without RCIS.

Tie lines

ISDN BRI CO lines

Table 1-4 Auto-Programming of Line Groups and Service Types

CO line type

RCOU/RCOS and RGLU analog loop and ground start

RDDU analog DID 1 2 DID, wink – no default DID numbers RDTU (T1) 1 3 DID – no default DID numbers

RMCU/RMCS analog CAMA 1 RBUU/RBUS and RBSU ISDN BRI -

set as CO side ISDN PRI 2 5 DID – no default DID numbers REMU analog E&M 3 6 Non-QSIG

1. The line number is assigned to al l li ne s in the num eri ca l ord er ac co rdi ng to the line PCB cabinet plac em en ts. Example: Line number 1 will be on the first circuit of the line PCB placed in the lowest cabinet/slot number.

2. OLG:1 is created even if there is are no analog line PCBs installed.

OLG

Prg 306

2 4 DID – no default DID numbers

ILG

Prg. 304

CO Service Type

Direct In Termination (DIT) to the first PDN. (200 or 2000 – see Table 5)

Direct In Termination (DIT) to the first PDN. (200 or 2000 – see next table)

1-4 Strata CTX Programming - Part 1: Getting Started 11/03

Table 1-5 Auto-Programming of Miscellaneous Line Parameters

Strata CTX Programming Guidelines

Step 1: Use Default Auto-programming to Start Up

Item Settings

DIT line ringing assignment Program 310

DID numbers - not assigned. Program 309 Format Setting for DIT (T1) Zero Code Suppress = B8ZS, Frame Format = ESF.

Setting for CAMA

Setting for ISDN BRI CO

Setting for ISDN PRI CO

Setting for E&M Tie lines

All of the ringing destinations of DIT lines are the first PDN: PDN 200 for CTX100 and 2-cabinet CTX670 PDN2000 for 2~7 cabinet CTX670.

The destination of DID is not assigned. DID numbers and ringing destinations must be assigned manually from CTX WinAdmin or the programming telephone.

The destination of internal notification is the first DN 200 or 2000 in the all operation mode (DAY1, Day2, and Night).

Common D channel is not assigned. 1 channel group is assigned to each BRI PCB installed. The c ha nne l group number is assig ned in ord er to ea ch BRI interface in the order in which the BRI PCBs are installed. The destination of DID is not assigned.

Common D channel is not assigned. 1 channel group is assigned to each PRI PCB installed. The c ha nne l group number is assig ned in ord er to ea ch PRI interface in the order in which the PRI PCBs are installed. The destination of DID is not assigned.

The node number and the other setting for networking are not assigned automatically

The destination of Progr am 3 18, No Calling Pa rty Numbe r and Out Of Search for DID number, is assigned to the first Primary DN of the system (200 or 2000) in the all system operating modes (Day1,Day 2, and Night).

Programming

Strata CTX

The DIT line (groun d and loop) destinations of all trunks which gene rated automatical ly ar e set as the first PDN 200 or 2000 depending on the system size – see Table 1-4.

BIPU Settings

Table 1-6 BIPU-M Automatic Settings

Item Description Settings

Card Type Card Type BIPU

In the order of smallest number of the slot where BIPU is inserted

IP Address (BIPU) IP address of BIPU

Subnet mask (BIPU)

Default gateway

Subnet mask of BIPU substrate

Default gateway of BIPU substrate

192.168.254.200 .201

.202/.......

Private address will be set.

255.255.255.0

0.0.0.0

Strata CTX Programming - Part 1: Getting Started 11/03 1-5

Strata CTX Programming Guidelines

Step 1: Use Default Auto-programming to Start Up

Table 1-7 IPT Automatic Settings

Item Description Settings

DN Setting

Accommodated terminal setting (Station ID)

Accommodated terminal setting (IP Address)

Accommodated terminal setting (MAC addresses)

Table 1-8 System Related Basic Settings

Item Description Settings

QOS Control

Station ID

Terminal authentication setting

DN setting of the terminal accommodated in BIPU

Parameter setting of Station ID in BIPU

Parameter setting of IP address in BIPU

Parameter setting of MAC addresses in BIPU

Setting of priority control by Diffserv/IEEE802.1p

Automatic setting of Station ID

Application or no n applic ation of connection restrictio n function using MAC address

The number plan conforms to BDKU16. Assigned in the order of the lowest slot

number. Station ID = PDN

IP address = 0.0.0.0

MAC addresses = (no data)

Use of Diffserv: Not applicable Set value of DSField = 0 Use of IEEE802.1p: Not applicable Priority level: Voice

Not allowed

Not apply

BIPU-Q1A Initia l Programming

After initializing the CTX System with BIPU for Strata Net over IP, Strata CTX detects the BIPU card for Strata Net over IP and basic programming is set automatically.

T ab le 1-9 BIPU-Q1A Automa tic Setting s

Item Description Settings

Card Type Card Type BIPU-Q1A

In the order of smallest number of the slot where BIPU is inserted

IP Address (BIPU) IP address of BIPU-Q1A

Subnet mask (BIPU) Subnet mask of BIPU-Q1A 255.255.255.0 Default gateway Default gateway of BIPU-Q1A 0.0.0.0

192.168.254.800 for 1st BIPU .801 for 2nd BIPU .802 for 3rd BIPU

Private address will be set.

1-6 Strata CTX Programming - Part 1: Getting Started 11/03

Table 1-10 IP-Trunk Information

Strata CTX Programming Guidelines

Step 1: Use Default Auto-programming to Start Up

Program Description Settings

ILG Number 7

ILG

Kind of Trunk (Analog/ISDN) ISDN Type of Trunk TIE OLG Number 4

OLG

Kind of Trunk (Analog/ISDN) ISDN Type of Trunk TIE

1: 1st BIPU

CG Number

ISDN Trunk

2: 2nd BIPU

3: 3rd BIPU Type of Protocol IP ILG 7 OLG 4

Voice Coding Procedure CODEC (G.711, G.729A) G.711 Index of Voice attribute table (1~256) 1

Packet Interval: 20ms

Type of Jitter buffer: Fixed

Size of Jitter buffer: 1

Parameter of voice attribute table -

Max Acceptable Delay: 1

Measure Time: 1000ms

Packet Loss Ratio: 5

Packet discard ratio: 5

D-ch Establish/Release D-ch Establish/Release D-ch Release by Call Released Fast Connect Procedure - Apply Negotiation Negotiation of H.245 Un-Apply IP address for Node ID IP Address IP address

Programming

Strata CTX

Table 1-11 System Information

Item Description Settings

Diffserv: Disable

QoS Control

Priority Control by Diffserv . IEEE802.1p

DS Field: 0

IEEE802.1p Disable

Priority: Voice (6)

Strata CTX Programming - Part 1: Getting Started 11/03 1-7

Strata CTX Programming Guidelines

Step 1: Use Default Auto-programming to Start Up

CTX Processor NIC Interface TCP/IP Auto-programming

The following are the initial values of the LAN data that is automatically created for the system.

• Network TCP/IP. See “916 IP Configuration” on page 10-14.

• IP address – 192.168.254.253

• Sub network master – 255.255.255.0

• Default gateway – 0.0.0.0

• IP routing table – Not used.

• SNMP Agent settings

• Community name – communityName

• IP address – 0.0.0.0 (not restricted by the IP address of the access source)

• Privileg es –

• community-id – 1

• User level – Super user

• Trap destination

• Community name – Nothing

• IP address – Nothing

• Modem PPP Server settings

WRITE

• IP Address – 192.168.255.254 (Strata CTX modem fixed IP address for Dial-up connecti ons).

Public Numbering Plan Analyzed Digit Numbers (Program 117)

Public Numbering Plan

Analyzed Number

1NXX 11

N11 3

NXX 7

N = 2~9 and X = 0~9

Public Numbering Plan Analyzed Digit Number

E911 Emergency Cal l to Outgoi ng Line Group (Program 550)

Emergency Call Group

Number

OLG1

E911 Emergency Call Destination (Program 400)

System Mode

DAY1 1 200 or 2000 (the first PDN) DAY2 1 200 or 2000 (the first PDN)

NIGHT 1 200 or 2000 (the first PDN)

The emergency call destination is set for the first PDN as 200 or 2000 in the all operation mode (DAY1, Day2, NIGHT).

Emergency Call Called Number

Index

Emergency Call Called Number

1-8 Strata CTX Programming - Part 1: Getting Started 11/03

Strata CTX Programming Guidelines

Step 2: Plan Your System Requirements

Default Feature Access Codes

Refer to “102 Flexible Access Codes” on page 4-3.

Note For DKTs, assign only the PDN numbers. Do not program any other Flexible Buttons or features in

to the phones. Strata CTX automatically recognizes and sets up digital telephone stations.

Step 2: Plan Your System Requirements

Plan for your Strata CTX system requirements in detail before beginning your installation. Use record sheets wherever they are provided to document your installation requirements. The following are some areas to consider:

• Flexible Numbering Plan (102) – Planning your Flexible Numbering requirements is essential to a

smooth installation. Trunk group access and station range requirements are especially important areas of consideration.

• COS (103) – Determine the Class of Service (COS) requirements for your station and trunk groups.

There are up to 32 possible COS plans.

• DRL (111) – Define up to 16 Destination Restriction Level (DRL) assignments.

Important! Destination Restriction is an expanded feature of what has traditionally been known as Toll

Restriction. Toll Restriction is only one f acet o f S trata CTX’s Destinati on Restri ction fe atur e. Refer to Destination Restriction in this manual when programming Toll Restriction requirements.

Programming

Strata CTX

• FRL and QPL (506) – Define up to 16 Facilities Restriction Level (FRL) and Queuing Priority Level

(QPL) assignments.

Step 3: Program CTX for First Time

Follow the steps below to pro gra m t he Strata CTX for the firs t ti me. Following this initial setup procedure enables you to pe rform a stan dard S trata CTX setup wit h common Syste m and S tatio n default assignme nts. Toshiba recommends adherence to these procedures for initial setup.

1. Card Assignments (100) – Choose Sy stem > Card Assignment. It i s not necessary to physically install

PCBs prior to programming Strata CTX. If you physically install your PCBs prior to initial setup, CTX WinAdmin automatically recognizes

PDKU, BDKU/BDKS, RSTU, RCOU/RCOS and RGLU PCBs and assigns default stations and trunks automatically. All other PCBs are assigned manually. See “100 Cabinet Slot PCB Assignments” on

page 4-1 for mor e details.

2. ILG Assignment (304) – Choose Trunk > ILG to assign Incoming Line Groups (ILG). See “304

Incoming Line Group Assignment” on page 6-2 for more details. ILGs enable line groupings of shar ed

Class of Service features for incoming call handling.

3. OLG Assignment (306) – Choose Trunk > OLG to assign Outgoing Line Groups (OLG). See “306

Outgoing Line Groups” on page 6-4 for more details.

Strata CTX Programming - Part 1: Getting Started 11/03 1-9

Strata CTX Programming Guidelines

Step 3: Program CTX for First Time

4. Trunk Assign ment (3 00) – Choose T r unk > Basic. Set up you r T runks in the following or der (see “300

Trunk Assignment” on page 6-6 for more details):

• Loop Start Trunks

• Ground Start Trunks

• T1 Trunks

• Tie lines

•FX lines

•PRI lines

• BRI lines

5. Station Assignment (200) – Choose Station > Basic. Set up your stations in the following order (see

“Assignment” on page 5-1 for more details):

• DKT Stations

• Standard Stations

• Voice Mail (VM) Ports

• Attendant Positions

• Automatic Call Distribution (ACD) Pilot DNs

•Door Phones

6. Create Station Links – Create the fo llowing groups wherever applicable and set stations to link as

necessary.

• Hunt Groups using Programs 209 and 218

• Paging Groups using Program 502

• Call Pickup Groups using Program 210

• Park Orbits using Program 102

• Paging Devices using Program 503

7. Backup Data – Choose Operation\Data Backup. Mak e sure t he Smart Media ca rd is pr operl y format ted

(see “908 SmartMedia” on page 10-4) prior to running backup. See “910 Data Backup” on page 10-13 for details.

8. Continue programming Strata CTX details.

1-10 Strata CTX Programming - Part 1: Getting Started 11/03

+ 550 hidden pages

Toshiba CTX100-S, CTX100, CTX670 Programming Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Publication Information

Contents

Introduction

Organization

Part 1: Getting Started

Part 2: CTX WinAdmin Programming

Part 3: Telephone Button Programming

Part 4: Appendices

Conventions

Related Documents/Media

General Description

Installation and Maintenance Manual

User Guides

Quick Reference Guide

CD-ROMs

Part 1: Getting Started

Limitations

Station and BIOU Auto-progr amming

Station PDN Auto-programming

CO Line Auto-programming

BIPU Settings

CTX Processor NIC Interface TCP/IP Auto-programming

Default Feature Access Codes