TOSHIBA TELEPHONE USER GUIDE CTX 100 AND 670
To Answer an Int/Ext Call
Lift Handset
To Make an Internal Call
Lift handset and dial extension Number
To Make an External Call
Lift Handset and dial 9 for an outside line followed by the number
To Transfer a Call
Whilst on a call press CNF/TRN, dial the extension / (9)external number wait for a
reply and hang-up to transfer the call.
To Hold a call
Press Hold, retrieve call by pressing the flashing line key.
For exclusive hold press Hold key twice.
To Park a call (only on certain Phone systems)
Whilst on a call, press the park/retrieve key followed by the * key.This will allocate
the call on Park Orbit which will appear on your screen.To retrieve this call, press
Park/retrieve followed by the park orbit number which was shown on the screen.
To pick Up a call ringing at another extension
Press Pickup followed by up the handset
Using the Intercom System
If you wish to page all extensions press page and speak into the handset
You may also page an individual extension by dialing the extension number followed
by 2.
To notify an extension of a call holding
Dial extension number, on receipt of a busy tone press 2 and stay on the line.
Automatic call back
Dial extension number, on receipt of a busy tone, press 4 and hang up. Your phone
will call you when the extension is free.
To Divert your Phone
You may use your Divert keys on your phone.
Divert ALL – Press Program followed by Divert all enter in the number you wish to
divert to, press Divert all again followed by program, this key will now be
programmed to divert to this number. To activate this key press it, to de-activate it
press it again.
Divert NA – Press to activate, press again to de-activate, this will send all your calls
to Voicemail after a set number of rings
Divert VM – Press to activate, press again to de-activate, this will send all your calls
immediately to Voicemail without your phone ringing.
Note; you may also use codes to divert your phone
To divert your phone to any number ie Mobile dial #6011 followed by the number
and # and hang-up
TO CANCEL Dial #6051 and hang up
Personal Speed Dials (codes 100-119)
Press the program key
Press the Spdial key
Dial in the first code 100
Dial in 9 for the outside line
Dial in the Number you wish to save
Press Spdial to save it
Programming your white keys
Press the program key
Press the white key
Dial 9 for outside line
Dial number you wish to save
Press white key again
Press program again
When you press the key it will ring the saved number
System speed Dials (codes 200-999)
Dial #66
Dial in first code 200
Dial in 9 for the outside line
Dial in the number you wish to save
Press # to Save