Toshiba Contact DK User Guide
User
Guide
CONTACT
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Ask your System Administrator to help
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you complete this form.
Write down the following important number. Keep them handy in
case you need them while using Contact.
Contact Message Center Number: __________
Your Mailbox Number: ___________________
Default Passcode: _______________________
Write down the company telephone number to use to call Contact
if it is different from the normal business number.
Company Phone Number: ________________
Write your System Administrator’s name and telephone or
extension number below for those times when you need help with
Contact.
Name: _______________________________
Telephone Number: _____________________
Teleco, Inc. its affiliates, and/or subsidiaries reserve the right to change without
notice the information contained in this document.
Printed in the United States of America
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Table of Contents
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What Is Contact? ___________________________ 1
Your Telephone ____________________________ 2
Keys______________________________________ 3
Where To Get Help__________________________ 4
Preparations _______________________________ 4
Programming Your Telephone ________________ 5
Call Forward Key ______________________________5
Voice Mail ID Codes ____________________________5
Assign a mailbox number for message storage:_____5
Assign a mailbox number for message retrieval: ____5
Calling Contact the First Time ________________ 6
From An Internal Station ________________________6
From an Outside Telephone _____________________7
Calling Contact For Messages ________________ 8
If your message light is lit: ______________________8
If your message light is not lit or you do not have a
message light:_________________________________8
Contact Menu System _______________________ 9
Main Menu________________________________ 10
Listening to Messages______________________ 11
Sending Messages_________________________ 12
Quick Messaging __________________________ 13
Transferring An Outside Caller to a Mailbox____ 14
Checking More Than One Mailbox ____________ 14
Message Notification _______________________ 15
Distribution Lists __________________________ 16
Helpful Hints______________________________ 17
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User
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What Is Contact?
Contact™ is an automated voice mail system for handling
telephone calls and taking messages; it is designed specifically
for operation with your telephone. Contact provides you with a
mailbox to use for sending and receiving messages. You will
personalize your mailbox with your name, a greeting, and a
private passcode.
Easy to use:
• Contact uses menus from which you select
options using your telephone keypad. Simple
and straight-forward menus allow you to
concentrate on what to do, not on how to do it.
• Voice prompts guide you every step of the way,
telling you what menu options are available.
• Don't worry if you make a mistake. You can't
damage Contact, so experiment with all the
available features.
Benefits:
• Communicate with co-workers or customers by
encouraging them to leave voice messages in
your mailbox. No more missed calls or incorrect
messages!
• Record temporary greetings to let callers know
when you are out for the day, on vacation, or tied
up in meetings.
• Listen to or leave messages 24 hours a day,
from anywhere in the world, using a touch-tone
phone.
• If you are out of the office at another number or
off site with a pager or cellular phone, Contact
can notify you when you receive messages.
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Your Telephone
If you have an Electronic Telephone, check with your System
Administrator to make sure you have the four flexible buttons shown in the
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Before using Contact, take a moment to familiarize yourself with
your telephone. The figure on the next page shows the location of
the following keys and lights.
• Intercom Key – Used to call Contact and access
your mailbox.
• Keypad – Used to make menu selections within
Contact.
• Message Light – Used to indicate when you
have messages in your mailbox. When lit, use
the associated Message Key to call Contact.
For telephones that do not have a message light, your
System Administrator can set up Contact to call you when
someone leaves a message.
diagram. It does not matter in what order they exist on the telephone.
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Keys
The following keys have the same meaning throughout Contact.
Cancel Cancel the current menu
selection and return to the
previous menu.
End Call Disconnect from Contact if you
are in a menu.
Auto-Attendant Return to the Auto-Attendant –
Contact will answer and play the
company greeting.
This works only if you are in
a menu. If you are entering
numbers, 0 is a numeric
entry.
When you see the key sequence ... in the instructions, it
means to enter a specific set of digits using the telephone
keypad. For example, each user has a unique mailbox number.
This key sequence can represent any mailbox number–yours or
someone else’s.
Refer to the form at the beginning of this User Guide when you
need to enter exact numbers. If the form is blank, have your
System Administrator help you complete it.
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