Toshiba B-880-QQ User Manual

TEC Thermal Printer
B-880-QQ SERIES
Owner’s Manual
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. (for USA only)
Changes or modifications not expressly approved by manufacturer for compliance could void the user's authority to operate the equipment.
"This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations."
"Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur de Canada."
(for CANADA only)
WARNING!
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
CAUTION:
Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the "OFF" position to stop movement.
As an ENERGY STAR® Partner, TOSHIBA TEC has determined that this product meets the
ENERGY STAR
®
guidelines for energy efficiency.
-- Outline of the International ENERGY STAR® Office Equipment Program --
The International
ENERGY STAR
®
Office Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are uniform among participating nations.
ENERGY STAR is a U.S. registered mark.
Copyright © 2002 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN
Safety Summary
Safety Summary
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance.
Meanings of Each Symbol
This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the symbol. (The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the symbol. (The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
EO1-33017
WARNING
Any other than the specified AC voltage is prohibited.
Prohibited
Prohibited
Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.
If the machines share the same outlet with any other electrical appliances which consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause the machines to malfunction.
Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric shock.
This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.
Prohibited
Prohibited
Prohibited
Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.
Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.
Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or exces­sively bend the cords, as this may cause fire or electrical shock.
Disconnect the plug.
If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.
(i)
Disconnect the plug.
Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or elec- tric shock. In these cases, immedi­ately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your author­ized TOSHIBA TEC representative for assistance.
Safety Summary
EO1-33017
Disconnect the plug.
Connect a grounding wire.
If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC repre­sentative for assistance. Continued use of the machine in that condition may cause fire or electric shock.
Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.
Disconnect the plug.
No disassem­bling.
When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.
Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine.
This indicates that there is the risk of personal Injury or damage to
CAUTION
objects if the machines are improperly handled contrary to this indication.
Precautions
The following precautions will help to ensure that this machine will continue to function correctly.
Try to avoid locations that have the following adverse conditions: * Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas
The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.
USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.
DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high tem­peratures, high humidity, dust, or gas.
Ensure the printer is operated on a level surface.
Any data stored in the memory of the printer could be lost during a printer fault.
Try to avoid using this equipment on the same power supply as high voltage equipment or equip­ment likely to cause mains interference.
Unplug the machine whenever you are working inside it or cleaning it.
Keep your work environment static free.
Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.
Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.
Do not lean against the machine. It may fall on you and could cause injury.
Care must be taken not to injure yourself with the printer paper cutter.
Unplug the machine when it is not used for a long period of time.
Request Regarding Maintenance
Utilize our maintenance services. After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.
Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines, preventing accidents beforehand. For details, please consult your authorized TOSHIBA TEC representative for assistance.
Using insecticides and other chemicals Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.
(ii)

TABLE OF CONTENTS

Page
1. INTRODUCTION ....................................................................................1- 1
1.1 APPLICABLE MODEL ...................................................................1- 1
1.2 ACCESSORIES .............................................................................1- 1
2. SPECIFICATIONS .................................................................................2- 1
2.1 PRINTER .......................................................................................2- 1
2.2 OPTION .........................................................................................2- 2
2.3 MEDIA............................................................................................2- 3
2.4 RIBBON .........................................................................................2- 3
3. OVERVIEW ............................................................................................3- 1
3.1 FRONT/REAR VIEW......................................................................3- 1
3.2 OPERATION PANEL .....................................................................3- 1
4.PARAMETER SETTING FUNCTIONS..................................................4- 1
EO1-33017
5. SET UP PROCEDURE...........................................................................5- 1
5.1 REQUIREMENTS FOR OPERATION ...........................................5- 1
5.2 SETTING UP THE PRINTER.........................................................5- 1
6. INSTALLATION PROCEDURE .............................................................6- 1
6.1 CONNECTING THE POWER CORD AND CABLES.....................6- 1
6.2 HOLDER STAND INSTALLATION ................................................6- 2
7. LOADING THE RIBBON........................................................................7- 1
8. LOADING THE MEDIA ..........................................................................8- 1
9.INSERTING THE OPTIONAL PCMCIA CARD......................................9- 1
10.CARE/HANDLING OF THE MEDIA AND RIBBON .............................10- 1
11.GENERAL MAINTENANCE................................................................11- 1
11.1CLEANING...................................................................................11- 1
11.2UNDER THE MEDIA GUIDES.....................................................11- 3
11.3COVERS AND PANELS..............................................................11- 3
11.4REMOVING JAMMED MEDIA.....................................................11- 4
11.5THRESHOLD SETTING..............................................................11- 6
12.TROUBLESHOOTING.........................................................................12- 1
CAUTION:
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.
2. The contents of this manual may be changed without notification.
3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.
1. INTRODUCTION
1.1 APPLICABLE MODEL
EO1-33017
1. INTRODUCTION
Thank you for choosing the TEC B-882 Series thermal/transfer printer. This new generation high performance/quality printer is equipped with the latest hardware including the newly developed high density (12 dot/mm, 305 dot/inch) edge print head. This will allow very clear print at a maximum speed of 203.2 mm/sec. (8 inch/sec.). Other standard features include an automatic ribbon saver and external media supply.
Optional features include a strip mechanism and Cutter mechanism. This manual contains general set-up and maintenance information and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference.
1.1 APPLICABLE MODEL
B-882-TS10-QQ
B-882-TS10-QQ-US
Model name description
B - 8 8 2 - T S 1 0 - Q Q
Destination Code QQ-US: North America block, QQ: Except for QQ-US
Issue mode S: Batch
Resolution T: 12 dot/mm (305 dpi)
Thermal direct/Thermal transfer
1.2 ACCESSORIES
Owner's Manual
(EO1-33017)
Holder Shaft Thumbscrew
Quality control report
Power Cord
Left/Right Side Holder Holder Base
Print Head Cleaner
(24089500013)
Media Holder
(M-4x6)
1-1
2. SPECIFICATIONS
2. SPECIFICATIONS
2.1 PRINTER
EO1-33017
2.1 PRINTER
Model
Item
Supply voltage Universal (automatic switching)
85-138 V, 50/60 Hz 187-276 V, 50/60 Hz
Be sure to use a power cord which meets the standard. Power consumption 3.5 A, 260 W maximum (standby: 360 mA, 20 W maximum) Operating temperature 5˚C ~ 40˚C range Relative humidity 25% ~ 85%RH (no condensation) Print head Thermal print head 12 dots per mm (305 dots per inch) Printing methods Thermal direct or Thermal transfer Print speeds 76.2 mm/sec. (3 inch/sec.), 101.6 mm/sec. (4 inch/sec.),
203.2 mm/sec. (8 inch/sec.) When the media width is 160 mm or less. Maximum print width 213.3 mm (8.40 inches) Dispensing modes Batch (Continuous), Strip (On-demand) and Cut modes
(Both cut and strip modes are available only when their respective modules
are fitted.) Message display 20 characters x 1 line Dimensions 437 mm (width) x 282 mm (depth) x 395 mm (height) Weight Available bar-code types JAN8, JAN13, EAN8, EAN8 + 2 digits, EAN8 + 5 digits
Two-dimensional code Fonts Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size),
Rotations 0˚, 90˚, 180˚, 270˚ Standard interfaces Serial interface (RS-232C)
Optional interfacePCMCIA interface
26 kg (without media and ribbon)
EAN13, EAN13 + 2digits, EAN13 + 5 digits
UPC-E, UPC-E + 2 digits, UPC-E + 5 digits
UPC-A, UPC-A + 2 digits, UPC-A + 5 digits
MSI, ITF, NW-7, CODE39, CODE93, CODE128
EAN128, Industrial 2 to 5, Customer Bar Code, POSTNET, KIX CODE,
RM4SCC (ROYAL MAIL 4STATE CUSTOMER CODE),
Data Matrix, PDF417, QR Code, Maxi Code, Micro PDF417
Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes),
OCR (2 types), Writable characters (40 types, 2-byte character available),
Outline font (4 types), Price font (3 types)
Parallel interface (Centronics)
Expansion I/O interface
B-882-QQ
Data MatrixTM is a trademark of International Data Matrix, Inc. PDF417 is a trademark of Symbol Technologies, Inc.
2-1
2. SPECIFICATIONS
Auto Ribbon Saving Mode
Auto ribbon saving function is activated by Parameter Settings (Refer to your authorized TOSHIBA TEC representative) and none print area extends for more than 20 mm.
NOTES: 1. To activate ribbon saving function at a speed of 8"/sec., the no print area should extend
more than 25 mm.
2. Depending on the relationship between the outer diameter of rewound ribbon and print speed, ribbon usage may vary as follows:
Print speed Ribbon loss
3"/sec Approx. 5 mm 4"/sec Approx. 10 mm 8"/sec Approx. 23 mm
3. Please contact your authorised TOSHIBA TEC representative to change the
Operation Panel setting.
EO1-33017
2.2 OPTION
2.2 OPTION
Option Name Cutter module Strip module
Type B-4208-QM B-4908-H-QM
Description A stop and cut swing cutter This module strips the label from the back-
ing paper with the take-up block and strip block.
PCMCIA interface board
B-8700-PC-QM
This board enables the following PCMCIA cards to be used. * LAN card: 3 COM EtherLink
®
III (recom­mended) * ATA card: Conforming to PC card ATA standard * Flash memory card: 4MB card
10-1.)
(See Page
NOTES:1. Available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head
Quarters.
Source See NOTE 1. See NOTE 1.
See NOTE 1.
2-2
2. SPECIFICATIONS
EO1-33017
2.3 MEDIA
2.3 MEDIA
Stop position
Cut position
Item
A:
Span of one label/tag
: Label length
B
: Width including backing paper
C
: Label width
D
: Gap length
E
: Black mark length (Tag paper)
F
: Effective print width
G
:
H
Effective print length
: Print speed up/slow down area
I
: Black mark length (Label)
J
Maximum effective length for on the fly issue
Outer roll diameter Thickness
Refer to the following NOTE 2.
Label
I I
J
H
Reference coordinate
Reference coordinate
G
D
C
1
2
Label dispensing mode
Black Mark (on reverse side)
Stop position
E
B
Cut position
A
Feed direction
Fig. 2-1
Batch mode Strip mode
10.00 ~ 1368.0 25.4 ~ 1368.0
7.5 ~ 1366.0 22.9 ~ 1366.0 25.0 ~ 1362.0
2.5 ~ 20.0 2.5 ~ 20.0
Label Tag
Standard Standard
5.5 ~ 1364.0 20.9 ~ 1364.0 23.0 ~ 1364.0
8.0 ~ 1364.0 23.4 ~ 1364.0
Refer to the following NOTE 2.
Standard
Label Tag
Reference coordinate
H
101.6 ~ 225.0
98.6 ~ 222.0
2.5 ~ 10.0
10.0 ~ 213.3
---
Ø200 Max.
0.13 ~ 0.17
0.10 ~ 0.17
Tag paper
Reference coordinate
G
C
1.0
682.0
Black Mark (on reverse side)
Tag paper
F
1
2
A
[Unit: mm]
Cut mode
Label: 38 ~ 1368.0 Tag: 25.4 ~ 1368.0
6.0 ~ 20.0
NOTES: 1. The media specification other than above are unchanged.
2. When marking black marks on label rolls, the following requirements must be satisfied. When the gap length is less than 4 mm:
The black mark length should be longer than the gap length.
When the gap length is 4 mm or more:
The black mark should not overlap the gap for more than 4 mm and the following label.
3. When issuing thermal labels at 8"/sec., the print stop position should be set to a minimum of 1 mm inside the label.
2.4 RIBBON
Type Spool type Width 115 mm ~ 224 mm Length 300 m Outer diameter Ø72 mm (max.)
NOTES: 1. “On the fly issue” means that the printer can draw and print without stopping
between labels.
2. To ensure print quality and print head life use only TOSHIBA TEC specified media and ribbons.
3. When using the cutter ensure that label length B plus inter label gap length
E
exceeds 35 mm. (i.e. label pitch should be greater than 35 mm.)
4. Use of rough media for the ribbon saving issue may cause ribbon smudges.
5. To avoid ribbon wrinkles use the ribbon which is wider than media by 5mm or more. However, too much difference in width between the two may cause wrinkles.
2-3
3. OVERVIEW
3. OVERVIEW
3.1 FRONT/REAR VIEW
Front View Rear View
EO1-33017
3.1 FRONT/REAR VIEW
Message Display (LCD)
Top Cover

Operation Panel

3.2 OPERATION PANEL
Head Lever
Power Switch
0: OFF 1: ONMedia Outlet
Serial Interface Connector (RS-232C)
Right Side Cover
AC Power Inlet
Parallel I/F Connector (Centronics)
Fig. 3-1
PCMCIA Card Slot (2 slots)
Expansion I/O Interface Connector
POWER ON LINE ERROR
FEED RESTART PAUSE
Fig. 3-2
MESSAGE DISPLAY (LCD)
Displays messages in the language selected by DIP switch. When power is turned on and it is ready to print, “ON LINE” is displayed.
POWER LED (Green)
Lights when the power is turned on.
ON-LINE LED (Green)
1) Flashes when communicating with a host computer.
2) On while printing.
ERROR LED (Red)
Lights when a communication error occurs, when the media/ribbon ends or the printer does not operate correctly.
FEED Key
Feeds paper.
RESTART Key
Resets the printer when paused or when an error occurs. Used to set the threshold. (Refer to page 11-6)
PAUSE Key
Pauses printing. Message display shows “PAUSE” and an unprinted count. Used to set the threshold. (Refer to page 11-6)
3-1
4.PARAMETER SETTING FUNCTIONS
4. DIP SWITCH FUNCTIONS
EO1-33017
4.PARAMETER SETTING FUNCTIONS
The Following table illustrates settings that are selected only by changing the Printer's PARAMETER settings. This procedure can be found in the Maintenance Manual section of the B-880 Series SERVICE MANUAL under section 6.3. Please Contact your authorized TOSHIBA TEC representative to change the operation panel settings.
Parameter Setting Mode Table
Mode Name SPEED DATA LENG. STOP BIT PARITY XON+READY LCD FORWARD WAIT
HEAD UP CUT
RIBBON SAVE
CODE RIBBON
SENS POSI
Function Baud rate of the serial interface is selected. Data length of the serial interface is selected. Stop bit of the serial interface is selected. Parity of the serial interface is selected. Transmission control mode of the serial interface is selected. Language which displays LCD message is selected. Auto forward wait in cut mode is selected. When idle for 3 seconds or more after cutting, the printer automatically feeds the paper 10mm forward. Print head up in cut mode is selected. If a back feed is performed when this parameter is ON, it is done while the print head is up. (Available only when the ribbon saving module is installed and the ribbon save mode is ON.) The ribbon saving module is selected. Be sure to set this parameter to ON when using the ribbon saving module. The command code out of AUTO, ESC/LF/NUL, or { I } is selected. Ribbon type either transmissive or non-transmissive is selected.
The media sensor position is selected.
CENTER: Fixed EDGE: Movable
4-1
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