Toshiba B-852 User Manual 2

TOSHIBA Barcode Printer

B-852 SERIES

Owner’s Manual Mode d’emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador

CE Compliance (for EU only)

This product complies with the requirements of EMC and Low Voltage Directives including their amendments.

VORSICHT:

• Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)

• Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht

zugänglich sein.

Centronics is a registered trademark of Centronics Data Computer Corp. Microsoft is a registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and sed in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

(for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.” “Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.”

(for CANADA only)

< For EU Only > TOSHIBA TEC Europe Retail Information Systems S.A. Rue de la Célidée 33 BE-1080 Brussels

ll Rights Reserved

570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN

TOSHIBA Barcode Printer

B-852 SERIES

Owner's Manual

Waste Recycling information for users:

Following information is only for EU-member states: The use of the crossed-out wheeled bin symbol indicates that this product

may not be treated as general household waste. By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about the take-back and recycling of this product, please contact your supplier where you purchased the product.

Safety Summary ENGLISH VERSION EO1-33055

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the

(The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the

(The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the  symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

symbol.

Any other than the specified AC voltage is prohibited.

Prohibited

ARNING

Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.

If the machines share the same outlet with any other electrical appliances that consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock. Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric shock.

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

Prohibited

Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.

Disconnect the plug.

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

( )

Disconnect the plug.

Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or electric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorised TOSHIBA TEC representative for assistance.

Safety Summary ENGLISH VERSION EO1-33055

Disconnect the plug.

Connect a grounding wire.

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.

Disconnect the plug.

No disassembling.

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.

Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine.

This indicates that there is the risk of personal Injury or damage to

CAUTION

objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

• Try to avoid locations that have the following adverse conditions:

* Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild

detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high

temperatures, high humidity, dust, or gas.

• Ensure the printer is operated on a level surface.

• Any data stored in the memory of the printer could be lost during a printer fault.

• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment

likely to cause mains interference.

• Unplug the machine whenever you are working inside it or cleaning it.

• Keep your work environment static free.

• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall

causing injury.

• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines

and may cause fire.

• Do not lean against the machine. It may fall on you and could cause injury.

• Care must be taken not to injure yourself with the printer paper cutter.

• Unplug the machine when it is not used for a long period of time.

• Place the machine on a stable and level surface.

Request Regarding Maintenance

• Utilize our maintenance services.

After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance

once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

• Our preventive maintenance service performs the periodic checks and other work required to maintain

the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorised TOSHIBA TEC representative for assistance.

• Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

( )

ENGLISH VERSION EO1-33055

TABLE OF CONTENTS

Page

1. PRODUCT OVERVIEW.......................................................................................................... E1-1

1.1 Introduction.................................................................................................................... E1-1

1.2 Features ........................................................................................................................ E1-1

1.3 Unpacking...................................................................................................................... E1-1

1.4 Accessories .................................................................................................................. E1-2

1.5 Appearance...................................................................................................................E1-3

1.5.1 Dimensions.................................................................................................................E1-3

1.5.2 Front View..................................................................................................................E1-3

1.5.3 Rear View...................................................................................................................E1-3

1.5.4 Operation Panel..........................................................................................................E1-4

1.5.5 Interior........................................................................................................................E1-4

1.6 Options.................................................................................................................................E1-5

2. PRINTER SETUP................................................................................................................... E2-1

2.1 Installation ..................................................................................................................... E2-2

2.2 Assembling the Accessories.......................................................................................... E2-3

2.3.1 Assembling the Supply Holder Frame........................................................................E2-3

2.3 Connecting the Power Cord .......................................................................................... E2-4

2.4 Loading the Media......................................................................................................... E2-5

2.4.1 Installing the Media onto the Supply Holder Unit........................................................ E2-5

2.4.2 Installing the Supply Holder onto the Supply Holder Frame .......................................E2-7

2.4.3 Loading Media into the Printer....................................................................................E2-7

2.5 Setting Sensor Positions ............................................................................................. E2-10

2.5.1 Setting the Feed Gap Sensor...................................................................................E2-10

2.5.2 Setting the Black Mark Sensor .................................................................................E2-10

2.6 Loading the Ribbon ..................................................................................................... E2-11

2.7 Connecting the Cables to Your Printer........................................................................ E2-12

2.8 Turning the Printer ON/OFF ........................................................................................ E2-13

2.8.1 Turning ON the Printer .............................................................................................E2-13

2.8.2 Turning OFF the Printer............................................................................................E2-13

2.9 Setting an Operating Environment .............................................................................. E2-14

2.9.1 Parameter Setting.....................................................................................................E2-15

2.9.2 Dump Mode Setting..................................................................................................E2-27

2.9.3 BASIC Expansion Mode...........................................................................................E2-29

2.9.4 Automatic Calibration ...............................................................................................E2-30

2.9.5 LAN Setting ..............................................................................................................E2-31

2.9.6 Real Time Clock Setting...........................................................................................E2-32

2.9.7 IP Address Setting (TCP/IP).....................................................................................E2-34

2.10 Installing the Printer Drivers ........................................................................................ E2-40

2.10.1 Introduction.............................................................................................................E2-40

2.10.2 General Description................................................................................................E2-40

2.10.3 Installing the Printer Driver .....................................................................................E2-41

2.10.4 Uninstalling the Printer Driver.................................................................................E2-54

2.10.5 Adding/Deleting a LAN Port....................................................................................E2-55

2.10.6 Cautions .................................................................................................................E2-57

2.10.7 Using the Printer Driver..........................................................................................E2-58

2.11 Test Print ..................................................................................................................... E2-59

2.12 Position and Print Tone Fine Adjustment ................................................................... E2-61

2.13 Threshold Setting ........................................................................................................ E2-68

ENGLISH VERSION EO1-33055

3. ON LINE MODE...................................................................................................................... E3-1

3.1 Operation Panel............................................................................................................. E3-1

3.2 Operation....................................................................................................................... E3-2

3.3 Reset............................................................................................................................. E3-2

4. MAINTENANCE ..................................................................................................................... E4-1

4.1 Cleaning ........................................................................................................................ E4-1

4.1.1 Print Head/Platen/Sensors .........................................................................................E4-1

4.1.2 Covers and Panels.....................................................................................................E4-2

4.1.3 Optional Cutter Module...............................................................................................E4-2

5. TROUBLESHOOTING ........................................................................................................... E5-1

5.1 Error Messages............................................................................................................. E5-1

5.2 Possible Problems......................................................................................................... E5-3

5.3 Removing Jammed Media............................................................................................. E5-5

6. PRINTER SPECIFICATIONS................................................................................................ E6- 1

7. SUPPLY SPECIFICATIONS ................................................................................................. E7- 1

7.1 Media............................................................................................................................ E7- 1

7.1.1 Media Type......................................................................................................... E7- 1

7.1.2 Detection Area of the Transmissive Sensor....................................................... E7- 2

7.1.3 Detection Area of the Reflective Sensor............................................................. E7- 2

7.1.4 Effective Print Area............................................................................................. E7- 3

7.2 Ribbon.......................................................................................................................... E7- 4

7.3 Recommended Media and Ribbon Types .................................................................... E7- 4

7.4 Care/Handling of Media and Ribbon ............................................................................ E7- 5

APPENDIX 1 MESSAGES AND LEDS......................................................................................EA1-1

APPENDIX 2 INTERFACE.........................................................................................................EA2-1

APPENDIX 3 PRINT SAMPLES ................................................................................................EA3-1

APPENDIX 4 GLOSSARIES......................................................................................................EA4-1

INDEX

WARNING!

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user ma

CAUTION!

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorised Service representative with regard to any queries you may have in this manual.

be required to take adequate measures.

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33055

1. PRODUCT OVERVIEW

1.1 Introduction

1.2 Features

1.3 Unpacking

NOTES:

• Check for damage or

scratches on the printer. However, please note that TOSHIBA TEC shall have no liability for any damage of any kind sustained during transportation of the product.

• Keep the cartons and pads for

future transportation of the printer.

Thank you for choosing the TOSHIBA B-852 series label/tag printer. This Owner’s Manual contains from general set-up through how to confirm the printer operation using a test print, and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.

The B-852 printer has the following features:

• A 8.3 inch wide print head is installed in such a compact body that the size of the printer body (except the Supply Holder Unit) is about 1/3 of the B-SX6T or B-SX8T printer.

• The print head block which can be fully opened realizes great operability.

• Various kinds of media can be used since the black mark sensors are located above and under the media passage, respectively, and the media sensors can be moved from the center to the left edge of the media.

• When the optional interface board is installed, Web functions such as remote maintenance and other advanced network functions are available.

• Superior hardware, including the specially developed 11.8 dots/mm (300 dots/inch) thermal print head which will allow very clear print at a printing speed of 50.8 mm/sec. (2 inches/sec.) or 101.6 mm/sec. (4 inches/sec.).

• Besides the optional cutter module, there is also an optional Expansion I/O Interface Board, Serial Interface Board, Wireless LAN Board, and Real Time Clock.

Unpack the printer as per the Unpacking Instructions supplied with the printer.

1.1 Introduction

E1- 1

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33055

1.4 Accessories

Be sure to use TOSHIBA TEC approved print head cleaner. Failure to do this may shorten the print head life.

CAUTION!

1.4 Accessories

When unpacking the printer, please make sure all accessories are supplied with the printer.

 Start-up CD-ROM (1 pc.)

 Power Cord QQ (1 pc.)  Power Cord QP (1 pc.)

 Print Head Cleaner (1 pc.)  Supply Holder Unit (1 pc.)

 Supply Holder Frame (L)  Supply Holder Frame (R)

(1 pc.) (1 pc.)

• Bar code print application (Bartender ultra lite)

• Windows Driver

• Owner’s Manual

• Specifications (Programming, Key operation, etc.)

• Product information (Catalogue)

 Supply Holder Base (1 pc.)  Wing Bolt M-4x6 (2 pcs.)

 Cable Clamp (1 pc.)  Screw (1 pc.)

 Supply Loading Instructions  Safety Precautions

(1 sheet) (1 sheet)

Quality Control Report  Warranty Disclaimer Sheet

 (1 sheet) (QQ) (1sheet) (QQ)

E1- 2

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33055

1.5 Appearance

1.5.1 Dimensions

epth is 470 mm (18.5 inches) when the optional Cutter Module is installed on the

rinter.

1.5.2 Front View

NOTE:

1.5 Appearance

The names of the parts or units introduced in this section are used in the following chapters.

10.4 (265)

15.2 (385)

7.1 (181)

16.8 (427)

10.4 (265)

Dimensions in inches +(mm)

Operation

Panel

LCD Message Display

Top Cover

1.5.3 Rear View

Head Pressure

Adjust Leve

Supply Holder Unit

Media Outlet

Parallel Interface Connector (Centronics)

Caution Label

Power Switch

Option: Expansion I/O Interface Connector Serial Interface Connector Wireless LAN

USB port

LAN Connector

Supply Holder Frame

E1- 3

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33055

1.5.4 Operation Panel

1.5.5 Interior

1.5 Appearance

LCD Message

Displa

POWER LED

(Green)

[FEED] ke

Please see Section 3.1 for further information about the Operation Panel.

Caution Label

Supply Path Label

ON LINE LED (Green)

ERROR LED (Red)

[PAUSE] key

[RESTART] key

Print Head

Ribbon Holde

Paper Guide

Platen

Black Mark/ Feed Gap Sensor

Supply Loading Instructions

Print Head Block

Head Block Release Lever

E1- 4

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33055

1.6 Options

Option Name Type Description

Cutter module B-7208-QM-R A stop and cut swing cutter. Expansion I/O interface board

Serial Interface board B-SA704-RS-QM-R Installing this PC board provides an RS232C interface

Wireless LAN board B-SA704-WLAN-QM-R Installing this PC board allows a communication by

Real time clock B-SA704-RTC-QM-R This module holds the current time: year, month, day,

OTE:

vailable from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters.

B-SA704-IO-QM-R Installing this board in the printer allows a connection

with an external device with the exclusive interface, such as the keyboard module.

port.

wireless LAN.

hour, minute, second

E1- 5

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2. PRINTER SETUP

This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an online print test.

Assembling the supply holder

Connecting the power cord

Installation

frame

Loading the media

After referring to the Safety Precautions in this manual, install the printer on a safe and stable location.

Assemble the supply holder stand, and attach it to the rear of the printer.

Connect a power cord to the power inlet of the printer, then, to an AC outlet.

Load a label stock or tag stock.

2.1 Installation

2.2 Assembling the Supply

2.3 Connecting the Power

2.4 Loading the Media

Reference Procedure Setup Flow

Holder Frame

Cord

Media sensor position

nment

ali

Loading the ribbon

Connecting to a host computer

Turning the power ON

Setting the operating

environmen

Installing the printer driver

Print test

Adjust the position of feed gap sensor or blac mark sensor according to the media to be used.

In case of thermal transfer printing, load the ribbon.

Connect the printer to a host computer or a network.

Turn on the printer power.

Set the printer parameters in the system mode.

If necessary, install the printer driver in your hos computer.

Make a print test in your operating environmen and check the print result.

2.5 Setting Sensor Positions

2.6 Loading the Ribbon

2.7 Connecting the Printer to Your Host Computer

2.8 Turning the Printer ON/OFF

2.9 Setting an Operating Environment

2.10 Installing the Printer

Drivers

2.11 Print Test

Position and Print Tone Fine

ustment

Automatic threshold setting

Manual threshold setting

If necessary, fine adjust the print start position, cut/strip position, print tone, etc.

If the print start position cannot be detecte properly when pre-printed label is used, set the threshold automatically.

If the print start position cannot be detected

roperly even an automatic threshold setting is

performing, manually set the threshold.

E2- 1

2.12 Position and Print Tone Fine Adjustment

2.13 Threshold Setting

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.1 Installation

To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.

• Operate the printer on a stable, level, operating surface in a locat ion free from excessive humidity, high temperature, dust, vibration or direct sunlight.

• Keep your work environment static free. Static discharge can cause damage to delicate internal components.

• Make sure that the printer is connected to a clean source of AC Power and that no other high voltage devices that may cause line noise interference are connected to the same mains.

• Assure that the printer is connected to the AC mains with a threeprong power cable that has the proper ground (earth) connection.

• Do not operate the printer with the cover open. Be careful not to allow fingers or articles of clothing to get caught into any of the moving parts of the printer especially the optional cutter mechanism.

• Make sure to turn off the printer power and to remove the power cord from the printer whenever working on the inside of the printer such as changing the ribbon or loading the media, or when cleaning the printer.

• For best results, and longer printer life, use only TOSHIBA TEC recommended media and ribbons.

• Store the media and ribbons in accordance with their specifications.

• This printer mechanism contains high voltage components; therefore

you should never remove any of the covers of the machine as you may receive an electrical shock. Additionally, the printer contains many delicate components that may be damaged if accessed by unauthorised personnel.

• Clean the outside of the printer with a clean dry cloth or a clean cloth slightly dampened with a mild detergent solution.

• Use caution when cleaning the thermal print head as it may become very hot while printing. Wait until it has had time to cool before cleaning. Use only the TOSHIBA TEC recommended print head cleaner to clean the print head.

• Do not turn off the printer power or remove the power plug while the printer is printing or while the ON LINE lamp is blinking.

E2- 2

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.2 Assembling the Accessories

2.2.1 Assembling the Supply

Holder Frame

Make sure that the two small flanges at each end of the Supply Holder

ase fit into the small rectangular

holes at the bottom of the Supply

older Frames before tightening the

Wing Bolts.

fter attaching the supply holder

rame to the printer, make sure that

it is assembled firmly.

NOTE:

2.2 Assembling the Accessories

The following procedure outlines the steps required to assemble the Supply Holder Frame and attach the frame to the B-852 printer in preparation for loading the media.

1. Assemble the Supply Holder Frame (L) and Supply Holder Frame (R)

to the Supply Holder Base using the two M-4X6 Wing Bolts supplied, as shown below.

Supply Holder Frame (R)

Supply Holder Frame (L)

Wing Bolt

Supply Holder Base

2. Attach the assembled Supply Holder Frame to the rear of the B-852

printer by inserting the hooks of the Frame into the two slots in the rear of the printer as shown in the figure below.

Hook

E2- 3

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.3 Connecting the Power Cord

1. Make sure that the printer power switch is turned to the off position connecting the power cord to prevent possible electric shock or damage to the printer.

2. Use only the power cord supplied with the printer. Use of any other cord may cause electric shock or fire.

3. Connect the power cord to a three-prong outlet only, with the third prong being a good ground (earth) connection.

CAUTION!

before

2.3 Connecting the Power Cord

1. Make sure that the printer power switch is in the off position.

Power Switch

2. Connect the Power Cord to the printer as shown in the figure below.

Power Connector

3. Plug the other end of the Power Cord into a grounded outlet as shown

in the figure below.

Power Cord

[Example of US Type(QQ model)] [Example of EU Type(QP model)]

E2- 4

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.4 Loading the Media

2.4.1 Installing the Media onto the Supply Holder Unit

1. The Non-removable Supply Holder is the one that slides in the wide slot while the Removable Supply Holder is the one that slides in the narrow slot.

2. Do not turn the Supply Holder Locking Knob anti-clockwise too far, or it may come off the Supply Holder.

NOTES:

2.4 Loading the Media

The following procedure will outline the steps required to install the media onto the Supply Holder Unit and adjust its position in the Supply Holder Frame at the rear of the B-852 printer. The procedure will then show the steps to properly load the media into the printer so that it feeds straight and true through the printer.

The figure below shows the assembled Supply Holder Unit and the paragraphs that follow show the step-by-step procedures to disassemble the Supply Holder Unit, install the media onto the Supply Shaft, then reassembling the Supply Holder Unit so that the auto centering mechanism will automatically center the media on the Supply Shaft.

Green Supply Holder Locking Knob

Wide Slot Narrow Slo

Stopper

Removable Supply Holder

Non-removable Supply Holder

Supply Shaft

Disassembling the Supply Holder Unit

1. Position the Supply Holder Unit as shown in the above diagram so

that the Non-removable Supply Holder is at the right.

2. Rotate the Green Supply Holder Locking Knob in the direction of

arrow

c (counterclockwise) to loosen the Removable Supply Holder.

3. Slide the Removable Supply Holder in the direction of arrow

d to

remove it from the Supply Shaft.

4. Rotate the green Supply Holder Locking Knob in the direction of

arrow

e (counterclockwise) to loosen the Non-removable Supply

Holder.

5. Slide the Non-removable Supply Holder all the way to the end of the

Supply Shaft until it stops.

E2- 5

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.4.1 Installing the Media onto the Supply Holder Unit (Cont.)

If you turn the Removable Supply Holder side down after loading the media, the media may drop by weight. You might be injured by the dropped media.

When installing the media roll, do not push on the Non-removable Supply Holder as this will result in the media roll not being properly centred

1. This Supply Holder accepts four sizes of media core: 38 mm, 40 mm, 42 mm and 76.2 mm.. When using a media roll of 38 mm, 40 mm, or 42 mm, remove the spacers from the Supply Holders by pushing both hooks o the Spacer. Keep the removed Spacers safe.

WARNING!

CAUTION!

NOTES:

Spacer

2.4 Loading the Media

The diagram below, and the steps that follow, show the procedures for installing the Media onto the Supply Shaft and reassembling the Supply Holder Unit. Be sure to follow the step-by-step procedure exactly or the auto centering mechanism may not work properly.

Installing the Media and reassembling the Supply Holder

Removable Supply Holder

Slot

Print Side

Media Roll

Supply Shaft

Non-removable Supply Holder

Green Supply Holder Locking Knob

Tab

1. Place the media roll onto the Supply Shaft with the media feeding

from the bottom as shown in the diagram above.

2. Align the tab of the Removable Supply Holder with the Slot in the

Supply Shaft, then reinstall the Removable Supply Holder by sliding it onto the Supply Shaft as shown in the figure above.

3. Holding the reassembled Supply Holder Unit in your right hand, apply

pressure only to the reinstalled Removable Supply Holder to push it in the direction of arrow

d, causing the auto centering mechanism to

center the media on the Supply Shaft.

4. Tighten the green Supply Holder Locking Knob for the Removable

Supply Holder by turning it in the direction of arrow

5. Tighten the green Supply Holder Locking Knob for the Non-

removable Supply Holder by turning it in the direction of arrow

f .

Supply Holde

2. Use only inside wound label

tock. Outside wound label stock may not feed properly. Use outside wound label stock at your own risk.

3. Do not over-tighten the green Supply Holder Locking Knob.

E2- 6

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.4.2 Installing the Supply Holder Unit onto the Supply Holder Frame

Make sure that the brass bushings of the Supply Shaft are seated into the notches so that the entire Supply

older Unit rotates smoothly.

NOTE:

The reassembled Supply Holder Unit and media roll may be quite heavy, so be careful not to pinch your fingers when installing the Supply Holder Unit onto the Supply Holder Frame.

CAUTION!

2.4.3 Loading Media into the Printer

The Top Cover can be opened during the operation for control

urposes only. It should be

closed during normal operation.

WARNING!

2.4 Loading the Media

1. Insert the assembled Supply Holder Unit into the rear notches of the Supply Holder Frame as shown in the diagram below.

Supply Holder Frame

Rear Notch

Brass Bushing

2. Now feed the media from the bottom of the media roll into the media

slot at the rear of the printer as shown.

The following paragraphs outlines how to properly install the media into the printer from the Supply Holder Unit that has been installed in the previous steps.

1. Raise the Top Cover as shown in the diagram below.

Top Cove

E2- 7

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.4.3 Loading Media into the Printer (Cont.)

1. The Print Head may become hot. Do not touch the Print Head.

2. Risk of injuries. Do not touch moving parts. Disconnect the mains before maintenance of ribbon and media.

Be careful not touch the Print Head Element when raising the Print Head Block. Failure to do this may cause missing dots by static electricity or other print quality problems.

WARNING!

CAUTION!

2.4 Loading the Media

2. Release the Print Head Block by pressing down on the Head Block

Release Lever

c as shown below.

3. Raise the Print Head Block to its fully open position as shown by the

d in the above diagram.

arrow

Print Head Block

Head Block Release Lever

Print Head Element

4. Release the locking levers on the two paper guides as shown in the

figure below.

5. Grasp the right hand Paper Guide and move it to the right to open the

Paper Guides wide enough to accept the media.

6. Feed the media between the two guides.

7. Feed the paper under the Upper Sensor Ass’y and pull the paper until

it extends past the Platen. (until it extends past the cutter outlet when the optional cutter is attached.)

8. Grasp the right Paper Guide and move it to the left to close both Paper

Guides and automatically center the media.

9. Press the Paper Guide Locking Levers to lock the Paper Guides in

place.

Paper Guide

Lock

Paper Guide

Free

Paper Guide Locking Lever

Platen

Upper Sensor Ass’y

E2- 8

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.4.3 Loading Media into the Printer (Cont.)

2.4 Loading the Media

10. After loading the media, don’t forget to move the Supply Holder

Unit to the forward notch of the Supply Roll Frame as shown below.

11. If you are using labels or thick tag paper, then it may be necessary to

increase the head pressure by lowering the Head Pressure Adjust Lever in the figure below.

Head Pressure Adjust Lever

DOWN

Lever position Head pressure Available media

UP Low

DOWN High

• When using full width media, be sure to turn the Head Pressure Adjust

Lever to DOWN, regardless of the thickness.

• For all kinds of media except the full width media, turn the Head Pressure

Adjust Lever to UP, if the print quality is to be ensured.

• If the print tone is light when using thin tag paper, turn the Head Pressure

Adjust Lever to DOWN.

NOTE: Head Pressure Adjust Lever Position

•Thin tag paper

•Narrow media

•Label

•Thick tag paper

•Wide media

•Full width media

E2- 9

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.5 Setting Sensor

Positions

2.5.1 Setting the Feed Gap Sensor

2.5.2 Setting the Black Mark Sensor

2.5 Setting Sensor Positions

After loading the media, as outlined in the previous paragraphs, it will usually be necessary to set the Media Sensors used to detect the print start position for label or tag printing.

1. With the Print Head Block raised as described in section 2.4.3, pass

the labels under the Upper Sensor Ass’y as shown in the figure below.

2. Rotate the Green Sensor Adjust Gear to move the Sensor Ass’y to the

left or right to center the arrow (

3. With the sensor set to the center of the labels, it will be guaranteed to

detect the gap between labels even if the labels are round.

1. If the Black Mark is printed on the top of the tag media then simply

rotate the Green Sensor Adjust Gear to move the Sensor Ass’y so that the Black Mark Indicator ( ) is directly in line with the Black Mark on the top of the paper.

Upper Sensor Ass’

↑ ) over the label.

Green Sensor Adjust Gear

2. If the Black Mark is printed on the bottom of the tag media then fold

the media back to be able to see the Black Mark and its relationship to the Sensor Ass’y as shown in the figure below.

Upper Sensor Ass’y

Green Sensor Adjust Gear

E2-10

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.6 Loading the Ribbon

• The Print Head may become hot. Do not touch the Print Head.

• The Top Cover can be opened during the operation for control purposes only. It should be closed during normal operation.

• Risk of injuries. Do not touch moving parts. Disconnect the mains before maintenance of ribbon and media.

WARNING!

2.6 Loading the Ribbon

1. Raise the Top Cover and release and raise the Print Head Block as described in section 2.4.3, steps 1 and 2.

2. Hold the Ribbon Supply Roll in your left hand and the Ribbon Take up Roll in your right hand.

3. Install the Ribbon Supply Roll into the Print Head Block as shown in the figure below and described in the following paragraphs.

4. Step 1, engage the end of the Ribbon Supply Roll Core to the Ribbon Core Guide

c and push to compress the Ribbon Spring.

5. Step 2, engage the opposite end of the Ribbon Supply Roll Core to the Green Ribbon Winding Core

d releasing pressure to relax the

Ribbon Spring.

6. Rotate the Green Ribbon Winding Core to lock the Ribbon Supply Roll into position.

Green Ribbon Winding Core

Ribbon Spring

NOTE:

e sure to remove any slack in the ribbon. Printing with a wrinkled ribbon will lower the

rint quality.

Ribbon Core Guide

Ribbon Supply Roll

Ribbon Take-up Roll

7. Repeat steps 4 through 6 with the Ribbon Take up Roll, locking it in

place also.

8. Take up any slack in the ribbon by rotating the green Ribbon Winding

Core on the take up in the direction of arrow

9. Close the Print Head Block and lock it in place by pressing at

locations

d and e in the figure below.

Green Ribbon Winding Core

E2-11

2. PRINTER SETUP ENGLISH VERSION EO1-33055

(Op

)

2.7 Connecting the Cables to Your Printer

Do not directly connect the LAN cable wired outside of a building to the LAN port provided on this

roduct, as the LAN port on this

roduct is intended for indoor connection. To connect such LAN cable to the product, be sure to use any communication equipment, like a router, a hub, or a modem which is located within the same building as the product.

CAUTION!

When using the Parallel interface,

ix the Parallel Interface Cable to the printer back with the supplied Cable Clamp and the SMW-3x8 screw.

Parallel Interface Cable

NOTE:

Screw

Cable

Clamp

2.7 Connecting the Cables to Your Printer

The following paragraphs outline how to connect your host computer to

the printer, and will also show how to make cable connections to other devices. Depending on the system configuration you use to print labels, there are 5 possibilities for connecting the printer to your host computer. These are:

• A parallel cable connection between the printer’s standard parallel connector and your host computer’s parallel port (LPT).

• An Ethernet connection using the standard LAN board.

• A USB cable connection between the printer’s standard USB

connector and your host computer’s USB port. (Conforming to USB

2.0 Full Speed)

• A serial cable connection between the printer’s optional RS-232C serial connector and one of your host computer’s COM ports. <Option>

• Wireless LAN using an optional Wireless LAN board. <Option>

For details of each interface, refer to APPENDIX 2. After connecting the necessary interface cables, set an operating environment of the printer. Refer to Section 2.9.1 Parameter Setting.

The diagram below shows all the possible cable connections to the current version of the printer.

Parallel Connecto

USB Connecto

LAN Connecto

Expansion I/O and Serial I/F (Option)

Expansion I/O Connector

Serial I/F Connector

Wireless LAN

tion

Wireless LAN

E2-12

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.8 Turning the Printer ON/OFF

2.8.1 Turning ON the Printer

Use the power switch to turn the

rinter On/Off. Plugging or unplugging the power cord to turn the printer On/Off may cause fire, an electric shock, or damage to the printer.

f an error message appears in the display instead of the ON LINE message or the ERROR LED lamp is illuminated, go to Chapter 5

essages.

2.8.2 Turning OFF the Printer

CAUTION!

NOTE:

1, Error

When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer.

1. To turn ON the printer power, press the power switch as shown in the

diagram below. Note that ( )

2. Check that the ON LINE message appears in the LCD Message

Display and that the ON LINE and POWER LED lights are illuminated.

1. Before turning off the printer power switch verify that the ON LINE

message appears in the LCD Message Display and that the ON LINE LED light is on and is not flashing.

is the power ON side of the switch.

Power Switch

CAUTION!

• Do not turn off the printer power while the media is being printed as this may cause a paper jam or damage to the printer.

• Do not turn off the printer power while the ON LINE light is blinking as this may cause damage to your computer.

2. To turn OFF the printer power press the power switch as shown in the

diagram below. Note that ({)

is the power OFF side of the switch.

Power Switch

E2-13

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9 Setting an Operating Environment

FEED key

Hold down [RESTART] for 3 sec.

LCD Message Display

PAUSE key RESTART key

ON LINE

[PAUSE]

PAUSE

<1>RESET

[FEED]

<2>PARAMETER SET

[FEED]

<3>ADJUST SET

[FEED]

<4>DUMP MODE

[FEED]

<5>EXPAND MODE

[FEED]

<6>AUTO CALIB

[FEED]

<7>LAN

[FEED]

<8>RTC SET

[FEED]

[RESTART]

2.9 Setting an Operating Environment

Depending on the settings of your host computer or an interface to be used, it may be necessary to change the printer parameter settings.

Follow the procedures described below to change the printer parameter settings in the System Mode to correspond to your environment.

ncorrect settings can cause the printer to function erroneously. If you have any problems with the parameter settings, please contact your nearest TOSHIBA TEC service representative.

or the settings this manual does not cover, please contact your nearest

TOSHIBA TEC service representative, or refer to the B-852 Series Key

Operation Specification.

NOTE:

How to enter the System Mode

1. Turn on the printer and confirm that “ONLINE” appears on the LCD

Message Display.

2. Press the [PAUSE] key to pause the printer.

3. Hold down the [RESTART] key for three seconds until “<1>RESET”

is displayed.

The System Mode consists of the following menus. <1>RESET This menu is used to clear print data sent from a

PC and return the printer to an idle state. Refer to Section 3.3 Reset.

<2>PARAMETER SET

This menu is used to set the printer parameters. Refer to Section 2.9.1 Parameter Setting.

<3>ADJUST SET This menu is used to make a fine adjustment of a

print start position, cut position, etc. Refer to Section 2.12 Position and Print Tone Fine Adjustment.

<4>DUMP MODE This menu is used to print the data in the receive

buffer for debug. Refer to Section 2.9.2 Dump Mode Setting.

<5>EXPAND MODE This menu is used to start the program for

BASIC mode. Refer to Section 2.9.3 BASIC Expansion Mode.

<6>AUTO CALIB This menu is used to enable or disable the

automatic calibration function. Refer to Section 2.9.4 Automatic Caliburation.

<7>LAN This menu is used to enable or disable the LAN

communication and SNMP. Refer to Section 2.9.5 LAN Setting.

<8>RTC SET This menu is used to set the date and time of the

real time clock, enable or disable the low battery check, and choose a real time renewal timing. Refer to Section 2.9.6 Real Time Clock Setting.

1. System Mode menus can be selected with the

2. To enter each of the above System Mode menus, press the

NOTES:

[RESTART] or [FEED] key.

[PAUSE] key

when the menu is displayed.

3. If the

[PAUSE] key is pressed with “<1>RESET” being displayed, the

printer will turn to an idle state and the message will change to “ONLINE”

E2-14

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.1 Parameter Setting

2.9 Setting an Operating Environment

While “<2>PARAMETER SET” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Parameter Setting Mode.

The Parameter Setting Mode contains the following sub menus. Each time the [PAUSE] key is pressed, the sub menus are displayed sequentially.

(1) Character code selection (2) Character zero selection (3) Baud rate selection (4) Data length selection (5) Stop bit length selection (6) Parity selection (7) Flow control code selection (8) LCD language selection (9) Auto forward wait selection (10) Control code selection (11) FEED key function selection (12) KANJI code selection (13) EURO code selection (14) Auto print head check selection (15) Centronics ACK/BUSY timing selection (16) Web printer function selection (17) Input prime selection (18) Expansion I/O interface selection (19) Plug & Play selection (20) Label end/ribbon end selection (21) Maxi code specification selection

E2-15

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.1 Parameter Setting (Cont.)

e careful if the printer is turned off

without pressing the [PAUSE] key, the selected value does not become effective.

The following fonts do not support a

ero with slash.

it Map Font:

OCR-A, OCR-B, GOTHIC 725 Black,

anji, Chinese

Outline Font

rice Font 1, Price Font 2, Price

ont 3, DUTCH 801 Bold, BRUSH 738 Regular, GOTHIC 725 Black, True Type Font

NOTE:

2.9 Setting an Operating Environment

(1) Character Code Selection

This parameter is to choose a character code used for printing. Printed characters differ depending on a chosen character code and font. For details of characters, refer to the B-852 Series External Equipment Interface Specification (Printer Command Manual). When “<2>PARAMETER SET” appears, press the [PAUSE] key.

FONT CODE PC-850

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

FONT CODE UTF-8 FONT CODE PC-866 FONT CODE Arabic FONT CODE LATIN9 FONT CODE PC1257

[FEED]

FONT CODE PC1254 FONT CODE PC1253 FONT CODE PC1252 FONT CODE PC1251 FONT CODE PC1250 FONT CODE PC-855 FONT CODE PC-851 FONT CODE PC-8 FONT CODE PC-857 FONT CODE PC-852 FONT CODE PC-850

After selecting a character code, press the [PAUSE] key.

(2) Character Zero Selection

This parameter is to choose the way to indicate zero between “0” and “Ø”. When “<2>PARAMETER SET” appears, press the [PAUSE] key twice.

Use the [FEED] or [RESTART] key to select a desired option.

After selecting a character zero, press the [PAUSE] key.

ZERO FONT 0

[RESTART]

[FEED]

ZERO FONT 0 ZERO FONT Ø

(Without slash) (With slash)

E2-16

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.1 Parameter Setting (Cont.)

<Reference> Properties screen of Serial (COM) port under Windows98

2.9 Setting an Operating Environment

(3) Baud Rate Selection

This parameter is to choose a baud rate of the RS-232C interface. When the printer communicates with a host computer by serial interface, be sure to match the setting with the host. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

SPEED 9600bps

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

[FEED]

SPEED 115200 bps

SPEED 38400 bps

SPEED 19200 bps

SPEED 9600 bps

SPEED 4800 bps

SPEED 2400 bps

After selecting a baud rate, press the [PAUSE] key.

(4) Data Length Selection

This parameter is to choose a communication data length of the RS-232C interface. 7 bits is used when transmitting alphanumeric data only. 8 bits is used to when transmitting special characters. Be sure to match a setting with a host computer. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

DATA LENG. 8bits

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

[FEED]

DATA LENG. 8bits

DATA LENG. 7bits

After selecting a data length, press the [PAUSE] key.

E2-17

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.1 Parameter Setting (Cont.)

1. When using the hardware flow

control, the control signals and data must be in pairs between the printer and the PC. Printer Host TD RD RTS CTS DSR DTR Refer to the RS-232C connector’s pin layout in APPENDIX 2. Check if the printer and the PC is properly connectable with your cable

2. Be careful that there are two

types of RS-232C cable; straight cable and cross cable. Use a straight cable for this printer.

The following is the detailed descriptions for each transmission control code.

1) XON/XOFF AUTO At the power on time, the printer

outputs XON. At the power off time, the printer outputs XOFF.

2) XON+READY AUTO At the power on time, the printer

outputs XON. At the power off time, the printer outputs XOFF.

3) READY/BUSY At the power on time, the DTR

signal output from the printer turns to High level (READY). At the power off time, the printer does not output XOFF.

4) ON/XOFF At the power on time, the printer

outputs XON. At the power off time, the printer does not output XOFF.

5) READY/BUSY RTS t the power on time, the RTS signal

output from the printer turns to High level (READY). At the power off time, the printer does not output XOFF.

NOTES:

→

←

- TD

→

CTS

←

- RTS

→

DTR

←

- DSR

NOTE:

2.9 Setting an Operating Environment

(5) Stop Bit Length Selection

This parameter is to choose a stop bit length of the RS-232C interface. Be sure to match a setting with a host computer. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

STOP BIT 1bit

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

[FEED]

STOP BIT 1bit

STOP BIT 2bits

After selecting a stop bit length, press the [PAUSE] key.

(6) Parity Selection

This parameter is to choose the parity of the RS-232C interface. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

PARITY NONE

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

[FEED]

PARITY EVEN

PARITY ODD

PARITY NONE

After selecting the parity, press the [PAUSE] key.

(7) Flow Control Code Selection

This parameter is to choose a flow control code of the RS-232C interface. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

XON+READY AUTO

Use the [FEED] or [RESTART] key to select a desired option.

XON/XOFF AUTO

[RESTART]

[FEED]

XON+READY AUTO

READY/BUSY

XON/XOFF

READY/BUSY RTS

XON/XOFF mode

XON/XOFF+READY/BUS Y (DTR) mode

READY/BUSY (DTR) mode

XON/XOFF mode RTS mode

After selecting a flow control code, press the [PAUSE] key.

E2-18

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.1 Parameter Setting (Cont.)

NOTES:

1. If the printer is not used for a few days, the top edge of the media may become curly, which may cause a paper jam. The Auto Forward Wait Function prevents this problem since the media feed amount is increased so that the media stops past the platen.

2. When the Stop Position Fine Adjustment Value is set in + direction, the media will stop past the media outlet. When the value is set in – direction, the media will stop inside the media outlet.

3. This setting will be useful to fine adjust the cut position of labels.

2.9 Setting an Operating Environment

(8) LCD Language Selection

This parameter is to choose a language in which the LCD message is displayed. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

LCD ENGLISH

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

ENGLISH

ITALIAN JAPANESE

SPANISH

[FEED]

DUTCH

FRENCH

GERMAN

After selecting a language, press the [PAUSE] key.

(9) Auto Forward Wait Selection

This parameter is to choose whether to activate the Auto Forward Wait function or not. This function, used in the cut mode, automatically feeds the media forward for about 19 mm if there is more than 1-second idle time after printing, to prevent the top edge of the media from curling. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

FORWARD WAIT OFF

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

FORWARD WAIT ON

Activated

[FEED]

FORWARD WAIT OFF

Not activated

After selecting an auto forward wait, press the [PAUSE] key.

E2-19

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.1 Parameter Setting (Cont.)

2.9 Setting an Operating Environment

When ON is selected, pressing the [PAUSE] key will result that the LCD Message Display shows the stop position fine adjustment value setting screen.

POSITION +0.0mm

[FEED] key: Pressing the [FEED] key one time causes a –0.1mm change,

[RESTART] key: Pressing the [RESTART] key one time causes a +0.1mm

[RESTART]

[FEED]

up to –5.0 mm.

change, up to +5.0 mm.

POSITION +5.0mm POSITION +0.0mm

POSITION -5.0mm

After selecting an auto forward wait, press the [PAUSE] key.

(10) Control Code Selection

This parameter is to choose a Control Code. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

CODE AUTO

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

[FEED]

CODE AUTO CODE ESC,LF,NUL CODE{|} CODE MANUAL

Automatic selection Manual selection Manual selection

Control codes should be specified.

When “CODE MANUAL” is selected and the [PAUSE] key is pressed, the LCD display will show the setting screen of CONTROL CODE1 to CONTROL CODE3 as follows.

CONTROL CODE1 1B

[RESTART]

CONTROL CODE1 FF CONTROL CODE1 FE

CONTROL CODE1 FD

[FEED]

CONTROL CODE1 02 CONTROL CODE1 01 CONTROL CODE1 00

E2-20

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.1 Parameter Setting (Cont.)

2.9 Setting an Operating Environment

After setting the control code for Control Code 1, press the [PAUSE] key to show the CONTROL CODE2 screen. In a same manner, press the [PAUSE] key after setting the control code for Control Code 2 to display the CONTROL CODE3 screen.

CONTROL CODE1

[PAUSE]

CONTROL CODE2

CONTROL CODE3

[PAUSE]

Press the [PAUSE] key after setting the control code for Control Code 3.

(11) FEED Key Function Selection

This parameter is to choose the function of the [FEED] key. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

FEED KEY FEED

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

[FEED]

FEED KEY FEED

The [FEED] key will feed one media when pressed.

FEED KEY PRINT

The [FEED] key will print the data in the Image Buffer (The last printed data)

After selecting the FEED key function, press the [PAUSE] key.

E2-21

2. PRINTER SETUP ENGLISH VERSION EO1-33055

]

2.9.1 Parameter Setting (Cont.)

anji code selection is not supported

by the QQ/QP model as the Kanji

OMs are not installed.

ressing the [FEED] or

[RESTART

change in the Euro Code value.

NOTE:

key causes 1 byte

2.9 Setting an Operating Environment

(12) KANJI Code Selection

This parameter is to choose a KANJI code. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

KANJI CODE TYPE1

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

[FEED]

KANJI CODE TYPE1

KANJI CODE TYPE2

Windows code

Original code

After selecting a Kanji code, press the [PAUSE] key.

(13) EURO Code Selection

This parameter is to choose a Euro code (€). When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

EURO CODE B0

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

EURO CODE 20 EURO CODE 21

[FEED]

EURO CODE FE EURO CODE FF

After selecting a Euro code, press the [PAUSE] key.

E2-22

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.1 Parameter Setting (Cont.)

1. It will take about 2 seconds to perform an Auto Print Head check.

2. It is recommended that this

unction should be activated when high quality printing such as bar codes printing is required. Otherwise, choose OFF.

3. When a broken element is found, the printer stops, displaying “HEAD ERROR”. The error state can be cleared by pressing

[RESTART] key, but if the

the broken element affects bar code readability or actual operations, please replace the print head with a proper one.

NOTES:

2.9 Setting an Operating Environment

(14) Auto Print Head Check Selection

This parameter is to choose whether to perform the Auto Print Head Check function at the power on time. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

UTO HD CHK OFF

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

[FEED]

UTO HD CHK OFF

Auto print head broken element check is not performed.

UTO HD CHK ON

Auto print head broken element check is performed.

After selecting auto print head check, press the [PAUSE] key.

(15) Centronics Interface ACK/BUSY Timing Selection

This parameter is to choose an ACK/BUSY timing of the Centronics interface. “TYPE1” has been chosen as default, but if a communication error occurs or a communication is not properly made, change to “TYPE2”. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears”.

CK/BUSY TYPE1

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

[FEED]

CK/BUSY TYPE1

rise of ACK signal and a release o

BUSY occur at the same time.

CK/BUSY TYPE2

fall of ACK signal and a release o

BUSY occur at the same time.

After selecting an ACK/BUSY timing, press the [PAUSE] key.

E2-23

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.1 Parameter Setting (Cont.)

When “WEB PRINTER ON” is selected, the status of the printer connected in a network can be checked through the Web browser.

NOTE:

2.9 Setting an Operating Environment

(16) Web Printer Function Selection

This parameter is to choose whether to use the printer as a web printer. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

WEB PRINTER OFF

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

[FEED]

WEB PRINTER OFF

WEB PRINTER ON

Unavailable Available

After selecting the Web printer function, press the [PAUSE] key.

(17) Input Prime Selection

This parameter is to choose whether to enable a reset operation when INIT signal is ON. Normally, when the printer receives a reset request signal (nInit signal) from the host via Centronics interface, the printer will be reset and turn to the idle state. When the INPUT PRIME parameter is set to OFF, the printer is reset but does not turn to idle. When this parameter is set to ON, the host sends an INIT signal and the printer turns to idle each time the printer is turned on. If you would like to avoid this processing, set this parameter to OFF. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

INPUT PRIME ON

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

[FEED]

INPUT PRIME ON

INPUT PRIME OFF

Available Unavailable

After selecting the Input Prime, press the [PAUSE] key.

E2-24

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.1 Parameter Setting (Cont.)

NOTE:

f the printer and the PC are connected by USB, plug & play will be automatically enabled, regardless of the setting of this parameter.

2.9 Setting an Operating Environment

(18) Expansion I/O Interface Type Selection

This parameter is to choose a type of the Expansion I/O interface operating mode. This parameter should be set depending on the expansion I/O control specification of the device to be connected via the expansion I/O interface. For details, refer to the External Equipment Interface Specification. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

EX.I/O TYPE1

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

[FEED]

EX.I/O TYPE1

EX.I/O TYPE2

TYPE1: Standard mode TYPE2: Inline mode

After selecting an Expansion I/O Interface type, press the [PAUSE] key.

(19) Plug & Play Selection

This parameter is to choose whether to enable a Plug & Play function. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

PLUG & PLAY OFF

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

[FEED]

PLUG & PLAY OFF

PLUG & PLAY ON

Unavailable Available

After selecting a Plug & Play, press the [PAUSE] key.

E2-25

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.1 Parameter Setting (Cont.)

2.9 Setting an Operating Environment

(20) Label End/Ribbon End Selection

This parameter is to choose a printing process when a label end or ribbon end is detected. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

LBL/RBN END TYP1

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

[FEED]

LBL/RBN END TYP1

TYPE1: When a label/ribbon end is detected in the middle of printing, printing is immediately paused.

LBL/RBN END TYP2

TYPE2: When a label/ribbon end is detected in the middle of printing, the printer prints the half-finished label as far as possible, and stops when the next label is at the home position.

After selecting a Label End type, press the [PAUSE] key.

(21) Maxi Code Specification Selection

This parameter is to choose a Maxi code specification. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.

MAXI CODE TYPE1

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

[FEED]

MAXI CODE TYPE1

TYPE1: Compatible specification with the B-X series

MAXI CODE TYPE2

TYPE2: Specification for specific home delivery company

After selecting a Maxi code specification, press the [PAUSE] key.

E2-26

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.2 Dump Mode Setting

NOTES:

1. When “ON DEMAND” is elected, it is required to choose a

printing method again and press the [PAUSE] key to print the subsequent data until the all data has been printed.

2 If an error occurs during

dumping, the printer will display an error message and stop printing. The error can be cleared by pressing the [PAUSE] key, and then the display will show “<4>DUMP MODE” again.

After a recovery from the error

the printer will not start printing automatically.

2.9 Setting an Operating Environment

While “<4>DUMP MODE” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Dump Mode.

In the Dump Mode, data in the receive buffer are printed. Data are expressed in hexadecimal values. This operation allows the user to verify programming commands or debug the program.

When “<4>DUMP MODE” appears, press the [PAUSE] key.

BUFFER RS-232C

Use the [FEED] or [RESTART] key to choose a receive buffer to be dumped.

[RESTART]

[FEED]

After selecting the receive buffer, press the [PAUSE] key.

PRINT ON DEMAND

Use the [FEED] or [RESTART] key to select a printing method.

[RESTART]

[FEED]

After selecting a printing method, press the [PAUSE] key.

NOW PRINTING...

<4>DUMP MODE

[PAUSE]

BUFFER RS-232C BUFFER CENTRO. BUFFER NETWORK

BUFFER BASIC 1

BASIC Interpreter (Interface → Interpreter buffer)

BUFFER BASIC 2

BASIC Interpreter (Interpreter → Printer buffer)

BUFFER USB

PRINT ON DEMAND

Prints 166 lines of data (approx. 50cm), then stops.

* To print the subsequent data, choose a printing method again and press the [PAUSE] key

PRINT ALL

Prints all data in the receive buffer, then stops.

Turn off the power, and then on.

ON LINE

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.2 Dump Mode Setting (Cont.)

Print Conditions

• Printing width: 3.9 inches (100 mm)

• Sensor selection: None

• Print speed: 4”/sec.

• Printing mode: Depends on the

selection in use.

• 16 bytes/line

• Data is printed in the order from the

new one to the old one.

• Data specified by the receive buffer

write pointer will be printed in boldface.

2.9 Setting an Operating Environment

The data in the receive buffer is printed as follows:

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 7B 41 58 3B 2B 30 30 30 7C 7D 7B 44 30 37 37 30 2C 31 31 30 30 2C 30 0|}{D0760,1100,0 37 34 30 7C 7D 7B 43 7C 7D 7B 4C 43 3B 30 30 33 740|}{C|}{LC;003 30 2C 30 30 32 30 2C 30 30 33 30 2C 30 36 36 30 0,0020,0030,0660 2C 30 2C 32 7C 7D 7B 4C 43 3B 30 30 37 30 2C 30 ,0,2|}{LC;0070,0 30 32 30 2C 30 30 37 30 2C 30 36 36 30 2C 30 2C 020,0070,0660,0, 39 7C 7D 7B 4C 43 3B 30 30 35 30 2C 30 30 32 30 9|}{LC;0050,0020

44 45 46 47 48 49 4A 7C 7D 7B 50 43 31 30 3B 30 DEFGHIJ|}{PC10;0 33 35 30 2C 30 34 30 30 2C 31 2C 31 2C 4B 2C 30 350,0400,1,1,K,0 30 2C 42 3D 41 42 43 44 65 66 67 68 69 6A 6B 6C 0,B=ABCDefghijkl

6D 6E 6F 70 7C 7D 7B 50 56 30 32 3B 30 33 33 30 mnop|}{PV02;0330 2C 30 36 36 30 2C 30 32 37 30 2C 30 32 35 30 2C ,0660,0270,0250, 41 2C 30 30 2C 42 3D 42 7C 7D 7B 50 56 30 33 3B A,00,B=B|}{PV03;

3B 30 39 30 30 2C 30 31 38 30 2C 54 2C 48 2C 30 ;0900,0180,T,H,0 35 2C 41 2C 30 3D 31 32 33 34 35 36 37 38 39 30 5,A,0=1234567890 41 42 43 44 45 7C 7D 00 00 00 00 00 00 00 00 00 ABCDE|}

30 2C 2B 30 30 30 2C 2B 30 {AX;+000,+000,+0

: : :

: :

Feed direction

Receive Buffer Size

Interface Buffer size RS-232C 1MB (65536 lines) Centronics 1MB (65536 lines) Network Interface 1MB (65536 lines) BASIC 1 8KB (512 lines) BASIC 2 8KB (512 lines) USB 1MB (65536 lines)

Required Label Length

Interface Media length* RS-232C 198.2m Centronics 198.2m Network Interface 198.2m BASIC 1 2m BASIC 2 2m USB 198.2m

*: Media length required for printing all data in the receive buffer.

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.3 BASIC Expansion Mode

NOTE:

or the BASIC enable setting mode,

refer to the B-852 Series Key Operation Specification stored in the CD-ROM.

2.9 Setting an Operating Environment

While “<5>EXPAND MDOE” is displayed on the LCD Message Display, press the [PAUSE] key to enter the BASIC Expansion Mode.

In the BASIC Expansion Mode, it is possible to execute the BASIC expansion mode program under the following conditions.

• The BASIC expansion mode program has already been loaded.

• The BASIC enable setting mode is selected.

The basic expansion mode ends when the basic expansion program is exited.

When “<5>EXPAND MODE” appears, press the [PAUSE] key.

<5>EXPAND MODE

When the [PAUSE] key is pressed, BASIC program is executed.

E2-29

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.4 Automatic Calibration

2.9 Setting an Operating Environment

While “<6>AUTO CALIB” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Automatic Calibration Mode.

In the Automatic Calibration Mode, whether to activate the automatic calibration at a power on time or not is selectable. When the automatic calibration is activated, the printer feeds the media for about 160 mm each time the power is turned on or the Top Cover is opened, to detect a print start position.

When “<6>AUTO CALIB” appears, press the [PAUSE] key.

Use the [FEED] or [RESTART] key to select a desired option.

After selecting the automatic calibration, press the [PAUSE] key.

OFF

[RESTART]

OFF

ON TRANS.

[FEED]

ON REFLECT

NOTES:

1. This function is available only when the media pitch is 10.0 mm to 150.0 mm.

2. When this function is activated, the media length, effective print length, and sensor type specified in the command are ignored.

3. When the printer cannot find a print start position properly, it will continue to feed the media for up to 500.0 mm. If that does not work, the printer will stop, resulting in a paper jam.

4. During an automatic calibration, the printer also feeds the ribbon.

5. An automatic forward feed is not performed immediately after an automatic calibration, even if the auto forward wait parameter is set to ON.

Not activated Activated

(Feed gap sensor) Activated

(Black mark sensor)

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.5 LAN Setting

2.9 Setting an Operating Environment

While “<7>LAN” is displayed on the LCD Message Display, press the [PAUSE] key to enter the LAN Setting Mode.

In the LAN Setting Mode, whether to enable the LAN communication and SNMP or not is selectable.

When “<7>LAN” appears, press the [PAUSE] key.

ON SNMP ON

Use the [FEED] or [RESTART] key to select a desired option.

[RESTART]

[FEED]

OFF

ON SNMP ON

ON SNMP OFF

LAN is disabled. LAN and SNMP are

enabled LAN is enabled but

SNMP is disabled.

After selecting the LAN setting, press the [PAUSE] key.

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.6 Real Time Clock Setting

The Real Time Clock Setting is effective only when an optional Real Time Clock, B-SA704-RTC-QM-R, is installed.

Use the [FEED] or [RESTART] key to set the value.

NOTE:

2.9 Setting an Operating Environment

While “<8>RTC SET” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Real Time Clock Setting Mode.

The Real Time Clock Setting Mode contains the following sub menus. Each time the [PAUSE] key is pressed, the sub menus are displayed sequentially.

(1) Date setting (Year, Month, Day) (2) Time setting (Hour, Minute, Second) (3) Low battery check setting

(4) RTC data renewal timing setting

(1) Date Setting

This parameter is to set the Year, Month, and Day, in order. When “<8>RTC SET” appears, press the [PAUSE] key.

DATE 05/01/01

Press the

[PAUSE] key to set the date.

DATE Y 06/01/01

[PAUSE]

Year

DATE M 06/03/01

DATE D 06/03/01

[PAUSE]

Month

Day

After selecting the date, press the [PAUSE] key.

(2) Time Setting

This parameter is to set the Hour, Minute, and Second, in order.

TIME 00/00/00

Press the [PAUSE] key to set the time.

TIME H 10/01/01

TIME M 10/30/01

[PAUSE]

Hour

Minute

[PAUSE]

TIME S 10/30/00

Second

After selecting the time, press the [PAUSE] key.

E2-32

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.6 Real Time Clock Setting (Cont.)

1. Be sure to load the battery and set

the low battery check function to ON whenever the real time clock is used. If the battery is not loaded or the battery voltage is low, the real time clock data is erased at the power off time.

2. When the low battery check

function is set to ON and if the battery voltage is 1.9V or less, the printer will result in a “LOW BATTERY” error and stop at the power on time. As a restart is invalidated in this case, hold down the cause the printer to enter <1>RESET mode, access the Rea Time Clock setting mode, and set the low battery function to OFF.

NOTE:

[RESTART] key to

2.9 Setting an Operating Environment

(3) Low Battery Check Setting

This parameter is to choose whether to activate the low battery check function or not.

LOW BATT. CHECK

Press the [PAUSE] key to set.

[RESTART]

[FEED]

LOW BATT. ON

LOW BATT. OFF

Low battery check is activated.

Low battery check is not activated.

After selecting the low battery check, press the [PAUSE] key.

(4) RTC Data Renewal Timing Setting

This parameter is to choose the RTC data renewal timing.

RENEWAL

Press the [PAUSE] key to set.

[RESTART]

[FEED]

RENEWAL BATCH

Batch print is possible. However, the same time is printed on the all media issued in a batch because the real time clock data is read only for the first media.

RENEWAL PAGE

A real time can be printed on each media. However, the printer needs to stop the motion before printing each media to read the real time clock data.

After selecting the RTC data renewal timing, press the [PAUSE] key. The current date is displayed.

DATE 06/03/01

Press the [FEED] and [RESTART] keys at the same time to return to the <8>RTC SET display.

<8>RTC SET

E2-33

2. PRINTER SETUP ENGLISH VERSION EO1-33055

[

]

[

]

[

2.9.7 IP Address Setting (TCP/IP)

While holding down the [FEED] and

[PAUSE] keys, turn on the printer.

Power OFF

<1>DIAG. Vx.x

[FEED]

<2>PARAMETER SET

[FEED]

<3>ADJUST SET

[FEED]

<4>TEST PRINT

[FEED]

<5>SENSOR ADJ.

[FEED]

<6>RAM CLEAR

[FEED]

<7>IP ADDRESS

[FEED]

<8>BASIC

FEED]

<9>FOR FACTORY

FEED]

[RESTART]

RESTART]

[RESTART]

RESTART]

[RESTART]

RESTART

RESTART]

2.9 Setting an Operating Environment

When the printer is connected to a PC through TCP/IP by using a LAN cable, it is necessary to set an IP address in the System Mode for system administrators.

The System Mode for system administrators consists of the following menus.

<1>DIAG. Vx.x This menu is used to check and print the printer

system information and maintenance counter status.

<2>PARAMETER SET

This menu is used to set the printer parameters.

<3>ADJUST SET This menu is used to make a fine adjustment of a

print start position, cut position, etc.

<4>TEST PRINT This menu is used to perform print tests.

<5>SENSOR ADJ. This menu is used to check the sensor statuses

and adjust each sensor.

<6>RAM CLEAR This menu is used to perform a RAM clear.

DO NOT USE this menu.

<7>IP ADDRESS This menu is used to set an IP address.

<8>BASIC This menu is used to enable the printer to use

Basic program.

<9>FOR FACTORY This menu is intended for an in-process

inspection. Do not use this menu.

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

[

]

2.9.7 IP Address Setting (TCP/IP) (Cont.)

2.9 Setting an Operating Environment

In this section, how to set the IP address is described. First, you need to access the System Mode for system administrators.

1. While holding down the [FEED] and [PAUSE] keys, turn on the

printer.

2. When “<1>DIAG” appear s on the LCD Message Display, release the [FEED] and [PAUSE] keys.

Now, the printer is in the System Mode for system administrators.

3. Press the [FEED] or [RESTART] key until “<7>IP ADDRESS” appears on the LCD Message Display.

4. Press the [PAUSE] key to enter the IP Address Setting Mode.

The IP Address Setting Mode contains the following sub menus. To enter each sub menu, press the [PAUSE] key.

PRINTER IP ADRES

[RESTART]

GATEWAY IP ADRES

[RESTART]

SUBNET MASK

[FEED]

[RESTART]

SOCKET PORT

RESTART

DHCP

[RESTART]

DHCP CLIENT ID

[RESTART]

DHCP HOST NAME

[RESTART]

[FEED]

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.7 IP Address Setting (TCP/IP) (Cont.)

1. Set each 3-digit value by using the

[RESTART] key: Increment [FEED] key: Decrement

Range: 0 to 255

2. Press the [PAUSE] key to move the cursor to the next 3-digit value.

3. After the last 3-digit value is set, press the Gateway IP Address Setting.

NOTES:

[RESTART] or [FEED] key.

[PAUSE] key to go to

(1) Printer IP Address

This parameter is to set an IP address.

PRINTER IP ADRES

[PAUSE]

192 . 168 . 010 . 020

[PAUSE]

192 . 168 . 010 . 020

[PAUSE]

192 . 168 . 010 . 020

[PAUSE]

192 . 168 . 010 . 020

[PAUSE]

GATEWAY IP ADRES

2.9 Setting an Operating Environment

NOTE:

fter the last 3-digit value is set,

ress the [PAUSE] key to go to

Subnet Mask Setting.

(2) Gateway IP Address

This parameter is to set a Gateway IP address.

GATEWAY IP ADRES

192 . 168 . 010 . 020

SUBNET MASK

[PAUSE]

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

[

2.9.7 IP Address Setting (TCP/IP) (Cont.)

fter the last 3-digit value is set,

ress the [PAUSE] key to go to

Socket Port Setting.

NOTE:

(3) Subnet Mask

This parameter is to set a Subnet Mask.

SUBNET MASK

255 . 255 . 255 . 000

[PAUSE]

255 . 255 . 255 . 000

[PAUSE]

SOCKET PORT

2.9 Setting an Operating Environment

NOTES:

1. Pressing the [PAUSE] key

while “PORT ON 08000” is displayed allows you to set the port number.

2. Set a number for each digit by using the

[FEED] key. [RESTART] key: Increment

[FEED] key: Decrement

[RESTART] or

Range: 00000 to 65535 A number exceeding 65535 will

be automatically corrected to

65535.

3. Be careful not to set the same port number that other applications are using.

4. Press the [PAUSE] key to move the cursor to the next digit.

5. After the last digit is set, press

[PAUSE] key to go to

the DHCP Setting.

(4) Socket Port

This parameter is to enable a socket port and set a socket number.

SOCKET PORT

[PAUSE]

[RESTART] or [FEED]

PORT ON 08000 PORT OFF -----

[PAUSE]

PORT ON 08000

Enter a number for each digit of the port number with the [RESTART] or

FEED] key.

PORT ON 08000

[PAUSE]

PORT ON 08000

[PAUSE]

DHCP

E2-37

2. PRINTER SETUP ENGLISH VERSION EO1-33055

[

]

[

]

[

2.9.7 IP Address Setting (TCP/IP) (Cont.)

NOTE:

ressing the [PAUSE] key while

“DHCP ON” is displayed allows

ou to set a DHCP client ID.

NOTES:

1. Code used to enter a DHCP client ID is selectable between ASCII code (alphanumeric) and Hex code.

2. Set a character or value for each byte by using the

[RESTART] or [FEED] key. [RESTART] key: Increment

[FEED] key: Decrement

3. Press the [PAUSE] key to enter the next byte. Repeat this until 16th byte is entered.

4. A DHCP ID can be used to check what IP address is assigned to which client on a DHCP server. If a DHCP ID is not assigned, MAC address of a network device (LAN card or LAN interface board) will be notified to the server as a DHCP ID instead. A DHCP ID is a 16-byte character string. As “FFH” (hex. code) is recognized as a terminator, if the top byte of DHCP ID is “FFH”, it is considered that a DHCP ID is not assigned.

(5) DHCP

This parameter is to enable DHCP.

DHCP

DHCP OFF

[PAUSE]

[RESTART] or [FEED]

DHCP ON

DHCP CLIENT ID

(6) DHCP Client ID

This parameter is to set a DHCP client ID.

DHCP CLIENT ID

SCII Code

<7>IP ADDRESS MODE ASCII

BCDEFGHIJKLMNOP

Enter a character or a value for each of 1st byte to 16th byte sequentially using the [FEED] or [RESTART] key.

[PAUSE]

PAUSE

[FEED] or [RESTART]

PAUSE

2.9 Setting an Operating Environment

[PAUSE]

PAUSE]

4142434445464748

Hex. Code

[PAUSE]

E2-38

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.9.7 IP Address Setting (TCP/IP) (Cont.)

fter the 16th byte of the DHCP

host name is set, press the

[PAUSE] key. At this time, the

display will turn to “<7>IP

DDRESS”.

NOTE:

(7) DHCP Host Name

This parameter is to set a DHCP host name.

DHCP HOST NAME

[PAUSE]

MODE ASCII

[PAUSE]



[PAUSE]

<7>IP ADDRESS

Enter a character or a value for each of 1st byte to 16th byte sequentially using the [FEED] or [RESTART] key.

2.9 Setting an Operating Environment

ASCII code and Hex. code correspondence table

Upper 4 bits

Lower 4 bits

0 SP 0 @ P ` p 1 ! 1 A Q a q 2 “ 2 B R b r 3 # 3 C S c s 4 $ 4 D T d t 5 % 5 E U e u 6 & 6 F V f v 7 ‘ 7 G W g w 8 ( 8 H X h x

9 ) 9 I Y i y A * : J Z j z B + ; K [ k { C , < L \ l | D - = M ] m } E . > N ^ n

F / ? O _ o

2 3 4 5 6 7

SP = Space (Example) To enter “TOSHIBA” in Hex. code: 54 4F 53 48 49 42 41

When the system mode settings have been completed, turn off the printer.

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.10 Installing the Printer Drivers

2.10.1. Introduction

This manual describes how to install the TOSHIBA printer driver for the TOSHIBA bar code printer on your Windows host computer; install and delete the printer driver, the procedure for adding the LAN port, cautions and limitations. The examples provided here illustrate the procedure for installing the printer driver version V7.0 for the B-SA4T series.

2.10.2. General Description

(1) Features

Once you install the TOSHIBA printer driver on your Windows host computer, you can use the TOSHIBA bar code printer, as well as the easy-to-use general printers. You can use this printer by connecting a parallel interface cable (printer cable), a USB cable, or a LAN cable to your host computer.

(2) System Requirements

To install the TOSHIBA printer driver on your host computer, the following system and environment are required:

• Operating system: Windows 98, Windows Me, Windows 2000, Windows XP

• Hardware: A DOS-/V (IBM PC/AT compatible) machine running an above operating system.

• Interface: • Parallel interface conforming to the IEEE1284 standard

• USB interface

• LAN interface

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.10 Installing the Printer Drivers

2.10.3. Installing the Printer Driver

The installation procedure differs depending on the interface connected to the printer and the operation system you are using. Please install the printer driver by performing the appropriate procedure.

If the previous version of the printer driver has been installed on your host computer , be sure to uninstall it before you install this printer driver. (Refer to Section 2.10.4 Uninstalling the Printer Driver.)

To print via your network, please install the printer driver by performing the installation procedure for the parallel interface, and also perform the following:

1. In the procedure, select “LPT1” for the port.

2. After installation of the printer driver is completed, add the LAN port by referring to Section 2.10.5 Adding/Deleting a LAN Port, and specify the LAN port.

(1) Parallel Interface

To use the parallel interface, the following settings are required, after installing the printer driver:

For Windows 98/Me: Open the printer properties. Select the “Details” tab and click on the

[Spool Settings…] button. The “Spool Settings” dialog box is displayed. Select “Disable bi-directional support for this printer”.

For Windows 2000/XP: Open the printer properties and select the “Ports” tab. Mark off the “Enable

bidirectional support” checkbox.

OTE:

n case of the B-SX4T or B-SX5T series, make sure that the Centronics interface type is set to SP

(default).

E2-41

2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.10 Installing the Printer Drivers

Windows 98/Me

Select “Settings” – “Printers” from the “Start” menu to open the printer folder.

(1)

(2) Double-click on the “Add Printer” icon. The Add Printer Wizard runs. Click on the [Next] button.

(3) Select “Local printer”, then click on the [Next] button. The screen listing “Manufacturers and

Printers” is displayed.

(4) Click on the [Have Disk…] button. The “Install From Disk” dialog box is displayed.

Specify the “\driver” folder in the CD-ROM drive, then click on the [OK] button.

OTE: The latest printer driver is available from the web site. (http://www.toshibatec-ris.com/products/barcode/download/index.html)

(5) Select the printer to be installed from “Printers” list, then click on the [Next] button.

Driver name Model Driver name Model Driver name Model

TEC B-372 B-372-QP TEC B-415 B-415-GH24-QM

TEC B-431 B-431-GS10-QP

B-431-GS10-CN

TEC B-472 B-472-QQ

B-472-QQ-US B-472-GH12-QQ B-472-QP

TEC B-492 B-492L-TH10-QQ

B-492R-TH10-QQ B-492L-TH10-QP B-492R-TH10-QP

TEC B-682 B-682-TS10-QQ

B-682-TS10-QQ-US B-682-TS10-QP

TEC B-872 B-872-QQ

B-872-QQ-US B-872-QP

TEC B-SA4T B-SA4TM-TS12-QM-R

B-SA4TP-TS12-QM-R

TEC B-SV4 B-SV4D-GS10-QM

B-SV4D-GH10-QM B-SV4D-GS10-QM-R B-SV4D-GH10-QM-R

TEC B-SX5 B-SX5T-TS12-QQ

B-SX5T-TS12-QQ-US B-SX5T-TS12-QP B-SX5T-TS22-QQ B-SX5T-TS22-QQ-US B-SX5T-TS22-QP B-SX5T-TS22-QM-R

TEC B-SX8T-R B-SX8T-TS12-QM-R TEC CB-416-

TEC B-452 B-452-TS10-QQ

TEC B-472-CN B-472-GH12-CN

TEC B-572 B-572-QQ

TEC B-852 B-852-TS12-QQ

TEC B-882 B-882-TS10-QQ

TEC B-SA4TCN

TEC B-SX4 B-SX4T-GS10-QQ

TEC B-SX5-CN B-SX5T-TS12-CN

B-415-GH25-QM

B-452-TS10-QQ-US B-452-TS11-QQ-PAC B-452-TS12-QP B-452-TS12-QP-PAC B-452-TS12-CN

B-472-GH14-CN

B-572-QQ-US B-572-QP

B-852-TS12-QQ-US B-852-TS12-QP

B-882-TS10-QQ-US B-882-TS10-QP B-SA4TM-TS12-CN B-SA4TP-TS12-CN

B-SX4T-GS10-QQ-US B-SX4T-GS10-QP B-SX4T-GS20-QQ B-SX4T-GS20-QQ-US B-SX4T-GS20-QP B-SX4T-GS20-QM-R

B-SX5T-TS22-CN

CB-416-T3-QQ CB-416-T3-QQ-US CB-416-T3-QP

TEC B-419 B-419-GS10-QQ

TEC B-452H B-452-HS12-QQ

TEC B-482 B-482-TS10-QQ

TEC B-672 B-672-QQ

TEC B-852-R B-852-TS22-QQ-R

TEC B-SA4G B-SA4TM-GS12-QM-R

TEC B-SP2D B-SP2D-GH20-QM

TEC B-SX4-CN B-SX4T-GS10-CN

TEC B-SX6T-R B-SX6T-TS12-QM-R

TEC CB-426T3

B-419-GS12-QP B-419-GS12-CN

B-452-HS12-QQ-US B-452-HS12-QP B-452-HS12-CN

B-482-TS10-QQ-US B-482-TS10-QP

B-672-QQ-US B-672-QP

B-852-TS22-QP-R

B-SA4TP-GS12-QM-R

B-SP2D-GH30-QM B-SP2D-GH30-QM B-SP2D-GH20-QM-R B-SP2D-GH30-QM-R B-SP2D-GH30-QM-R

B-SX4T-GS20-CN

CB-426-T3-QQ CB-426-T3-QQ-US CB-426-T3-QP

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.10 Installing the Printer Drivers

(6) The screen to select the existing installed printer driver or use the new one, is displayed. Select

“Replace existing driver”, then click on the [Next] button. If you install the printer driver for the first time, this screen is not displayed.

(7) Select the port to be used for printing from the “Available ports” list, then click on the [Next] button.

(8) Change the printer name if necessary, and select whether or not you use the printer as the default

printer (“Yes” or “No”). Click on the [Finish] button.

(9) The printer driver is installed. When installation is completed, the new printer icon is added in the

“Printers” folder.

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.10 Installing the Printer Drivers

Windows 2000/XP

(1) Log on to your host computer as a member who has full control access privilege concerning the

printer settings.

(2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.

(3) Double-click on the “Add Printer” icon. The Add Printer Wizard runs. Click on the [Next] button.

(4) Select “Local printer”. Mark off the “Automatically detect and install my Plug and Play printer”

checkbox, then click on the [Next] button.

(5) Select the port to be used for printing from the “Available ports” list, then click on the [Next] button.

(6) On the screen listing “Manufacturers and Printers”, click on the [Have Disk…] button. The “Install

From Disk” dialog box is displayed.

(7) Specify the “\driver” folder in the CD-ROM drive, then click on the [OK] button.

OTE: The latest printer driver is available from the web site. (http://www.toshibatec-ris.com/products/barcode/download/index.html)

(8) Select the printer to be installed from “Printers” list, then click on the [Next] button.

Driver name Model Driver name Model Driver name Model

TEC B-372 B-372-QP TEC B-415 B-415-GH24-QM

TEC B-431 B-431-GS10-QP

B-431-GS10-CN

TEC B-472 B-472-QQ

B-472-QQ-US B-472-GH12-QQ B-472-QP

TEC B-492 B-492L-TH10-QQ

B-492R-TH10-QQ B-492L-TH10-QP B-492R-TH10-QP

TEC B-682 B-682-TS10-QQ

B-682-TS10-QQ-US B-682-TS10-QP

TEC B-872 B-872-QQ

B-872-QQ-US B-872-QP

TEC B-SA4T B-SA4TM-TS12-QM-R

B-SA4TP-TS12-QM-R

TEC B-SV4 B-SV4D-GS10-QM

B-SV4D-GH10-QM B-SV4D-GS10-QM-R B-SV4D-GH10-QM-R

TEC B-SX5 B-SX5T-TS12-QQ

B-SX5T-TS12-QQ-US B-SX5T-TS12-QP B-SX5T-TS22-QQ B-SX5T-TS22-QQ-US B-SX5T-TS22-QP B-SX5T-TS22-QM-R

TEC B-SX8T-R B-SX8T-TS12-QM-R TEC CB-416-

TEC B-452 B-452-TS10-QQ

TEC B-472-CN B-472-GH12-CN

TEC B-572 B-572-QQ

TEC B-852 B-852-TS12-QQ

TEC B-882 B-882-TS10-QQ

TEC B-SA4TCN

TEC B-SX4 B-SX4T-GS10-QQ

TEC B-SX5-CN B-SX5T-TS12-CN

B-415-GH25-QM

B-452-TS10-QQ-US B-452-TS11-QQ-PAC B-452-TS12-QP B-452-TS12-QP-PAC B-452-TS12-CN

B-472-GH14-CN

B-572-QQ-US B-572-QP

B-852-TS12-QQ-US B-852-TS12-QP

B-882-TS10-QQ-US B-882-TS10-QP B-SA4TM-TS12-CN B-SA4TP-TS12-CN

B-SX4T-GS10-QQ-US B-SX4T-GS10-QP B-SX4T-GS20-QQ B-SX4T-GS20-QQ-US B-SX4T-GS20-QP B-SX4T-GS20-QM-R

B-SX5T-TS22-CN

CB-416-T3-QQ CB-416-T3-QQ-US CB-416-T3-QP

TEC B-419 B-419-GS10-QQ

TEC B-452H B-452-HS12-QQ

TEC B-482 B-482-TS10-QQ

TEC B-672 B-672-QQ

TEC B-852-R B-852-TS22-QQ-R

TEC B-SA4G B-SA4TM-GS12-QM-R

TEC B-SP2D B-SP2D-GH20-QM

TEC B-SX4-CN B-SX4T-GS10-CN

TEC B-SX6T-R B-SX6T-TS12-QM-R

TEC CB-426T3

B-419-GS12-QP B-419-GS12-CN

B-452-HS12-QQ-US B-452-HS12-QP B-452-HS12-CN

B-482-TS10-QQ-US B-482-TS10-QP

B-672-QQ-US B-672-QP

B-852-TS22-QP-R

B-SA4TP-GS12-QM-R

B-SP2D-GH30-QM B-SP2D-GH30-QM B-SP2D-GH20-QM-R B-SP2D-GH30-QM-R B-SP2D-GH30-QM-R

B-SX4T-GS20-CN

CB-426-T3-QQ CB-426-T3-QQ-US CB-426-T3-QP

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2.10 Installing the Printer Drivers

(9) The “Use Existing Driver” screen is displayed. Select “Replace existing driver”, then click on the

[Next] button. If you install the printer driver for the first time, this screen is not displayed.

(10) Change the printer name if necessary, and select whether or not you use the printer as the default

printer (“Yes” or “No”). Click on the [Next] button.

(11) Select whether or not the printer will be shared with other network users (“Shared” or “Not shared”).

Click on the [Next] button.

(12) Select whether or not the test page will be printed (“Yes” or “No”), then click on the [Finish] button.

(13) If the “Digital Signature Not Found” screen is displayed, click on the [Yes] button.

(14) When the “Completing the Add Printer Wizard” screen is displayed, click on the [Finish] button.

(15) When installation is completed, the new printer icon is added in the “Printers” folder.

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

(2) USB INTERFACE

Installation starts by the operating system’s plug-and-play function.

Windows 98/Me

(1) Turn the printer ON, then connect it to your host computer with the USB cable. The “New Hardware Found” dialog box is displayed, and “USB Device” is detected.

(2) After a while, the “Add New Hardware Wizard” dialog box is displayed. Select “Specify the location of the driver (Advanced)”, then click on the [Next] button.

2.10 Installing the Printer Drivers

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2.10 Installing the Printer Drivers

(3) Select “Search for the best driver for your device. (Recommended)”. Mark the “Specify a location” checkbox, then click on the [Browse] button. Specify “\driver” folder, then click on the [Next] button.

(4) Check to see that the “USB Printing Support” driver is detected, then click on the [Next] button.

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.10 Installing the Printer Drivers

(5) When the screen which indicates the USB Printing Support driver has been installed, is

displayed, click on the [Finish] button.

(6) After a while, “TEC B-SA4T” is detected as a new hardware.

(7) The “Add New Hardware Wizard” dialog box is displayed. Select “Specify the location of the driver (Advanced)”, then click on the [Next] button.

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2.10 Installing the Printer Drivers

(8) Select “Search for the best driver for your device. (Recommended)”. Mark the “Specify a location” checkbox, then click on the [Browse] button. Specify “\driver” folder, then click on the [Next] button.

(9) Check to see that the “TEC B-SA4T” driver is detected, then click on the [Next] button.

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2.10 Installing the Printer Drivers

(10) Change the printer name if necessary, and select whether or not you use the printer as the default

printer (“Yes” or “No”). Click on the [Finish] button.

(11) When the screen, which indicates TEC B-SA4T has been installed, is displayed, click on the

[Finish] button.

(12) When installation is completed, the new printer icon is added in the “Printers” folder.

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2.10 Installing the Printer Drivers

Windows 2000/XP

OTE: When plug-and-play printer installation in progress is stopped, be sure to delete the printer detected an displayed on the “Device Manager” tab of the “System Properties” dialog box.

(1) Log on to your host computer as a member who has full control access privilege concerning the

printer settings.

(2) Turn the printer ON, then connect it to your host computer with the USB cable.

(3) “USB Device” is automatically detected, and “USB Printing Support” is automatically installed.

(4) After a while, for Windows XP, “TEC B-SA4T” is detected as a new device. For Windows 2000, “Unknown” device is detected as a new device. In both cases, perform the

following steps, though dialog boxes for Windows XP are used.

(5) The “Found New Hardware Wizard” dialog box is displayed. Select “No, not this time”, then click on the [Next] button.

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2.10 Installing the Printer Drivers

(6) Select “Install from a list or specific location (Advanced)”, then click on the [Next] button.

(7) Select “Search for the best driver in these locations”. Mark the “Include this location in the search” checkbox, then click on the [Browse] button. Specify the “\driver” folder in the CD-ROM, then click on the [Next] button.

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2.10 Installing the Printer Drivers

(8) When the dialog box below is displayed, click on the [Continue Anyway] button.

(9) When the “Completing the Found New Hardware Wizard” screen is displayed, click on the

[Finish] button.

(10) When installation is completed, the new printer icon is added in the “Printers” folder.

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

2.10 Installing the Printer Drivers

2.10.4. Uninstalling the Printer Driver

OTE:

efore uninstalling the printer driver, be sure to complete all of printing, the status monitor, and properties settings.

Windows 98/ME

(1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.

(2) Right-click on the printer driver icon to be deleted, then select “Delete”. The confirmation message is

displayed.

(3) Click on the [Yes] button to delete.

(4) After the printer driver icon is deleted, restart your host computer.

Windows 2000/XP

(1) Log on to your host computer as a member who has full control access privilege concerning the

printer settings.

(2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.

(3) Right-click on the printer driver icon to be deleted, then select “Delete”. The confirmation message is

displayed.

(4) Click on the [Yes] button to delete.

(5) After the printer icon is deleted, select “Server Properties” from “File” menu of the “Printers” folder.

(6) Select the printer driver to be deleted, then click on the [Remove] button. After the printer driver is

deleted, restart your host computer.

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2.10 Installing the Printer Drivers

2.10.5 Adding/Deleting a LAN Port

To use the LAN interface, first, you have to make the following settings in “<7> IP ADDRESS” in the system mode of the printer. (Refer to TOSHIBA TEC support representative.)

• Set the printer IP address (“PRINTER IP ADRES”), the gateway IP address (“GATEWAY IP ADRES”), and subnet mask (“SUBNET MASK”).

• Set the port number (“SOCKET PORT”).

Among these settings, the printer IP address and the port number are also required for adding a LAN port.

(1) Adding a LAN Port

Windows 98/ME

(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box.

(2) Select the “Details” tab, and click on the [Add Port…] button. The “Add Port” dialog box is

displayed.

(3) Select “Other”. Select “Seagull Scientific TCP/IP Port” from the list, then click on the [OK] button.

(4) On the “Add Seagull TCP/IP Port” dialog box, enter the name or IP address, the port number, and the

port name. For the IP address and the port number, enter the same ones as you have set in “<7> IP ADDRESS” in the system mode of the printer. After entering these, click on the [OK] button.

(5) When addition of the port is completed, the port is added to the drop down list for “Print to the

following port”.

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2.10 Installing the Printer Drivers

Windows 2000/XP

(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box.

(2) Select the “Ports” tab, and click on the [Add Port…] button. The “Printer Ports” dialog box is

displayed.

(3) Select “Seagull Scientific TCP/IP Port” from the “Available Printer Ports” list, then click on the [OK]

button.

(4) On the “Add Seagull TCP/IP Port” dialog box, enter the name or IP address, the port number, and the

port name. For the IP address and the port number, enter the same ones as you have set in “<7> IP ADDRESS” in the system mode of the printer. After entering these, click on the [OK] button.

(5) When addition of the port is completed, the port is added to the “Print to the following port(s)” list.

(2) Deleting a LAN Port

OTE:

efore deleting a port, be sure to check if other printers also use it. If there are printers which use the port to

be deleted, change their port to another, before deleting the port.

Windows 98/ME

(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box.

(2) Select the “Details” tab, and click on the [Delete Port…] button.

(3) Select the port to be deleted, then click on the [OK] button.

(4) When deletion of the port is completed, the port is also deleted from the “Print to the following port”

list.

Windows 2000/XP

(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box.

(2) On the “Ports” tab, select the port to be deleted, then click on the [Delete Port] button.

(3) When deletion of the port is completed, the port is also deleted from the “Print to the following

port(s)” list.

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2.10 Installing the Printer Drivers

2.10.6 Cautions

(1) Printer Driver Upgrades

• To upgrade the printer driver to this version, uninstall the previous version of the printer driver, before

installing this printer driver.

• Be sure to restart your host computer, after you upgrade the printer driver.

• When your operating system is Windows 98, or Windows Me, be sure to restart your host computer,

after you uninstall the previous version of the printer driver. Or, the printer driver is not upgraded properly.

(2) Others

• If your operating system is Windows 2000 or Windows XP, when plug-and-play printer installation in

progress is stopped, be sure to delete the printer detected and displayed on the “Device Manager” tab of the “System Properties” dialog box.

• Before uninstalling the printer driver, be sure to complete all of printing, the status monitor, and

properties settings.

• Before deleting a port, be sure to check if other printers also use it. If there are printers which use the

port to be deleted, change their port to another, before deleting the port.

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2.10 Installing the Printer Drivers

2.10.7 Using the Printer Driver

For how to use the Printer Driver, please refer to the Help for Windows Printer Drivers screen.

1) Open the Properties screen of the Printer Driver.

2) Clicking on the About tab causes the following screen to appear. Click on the [Help] button.

About tab

[Help] button

3) The Help for Windows Printer Drivers screen appears. This screen will provide how to use the printer driver.

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2.11 Print Test

After your operating environment has been set, perform a print test.

1. Perform a print test by using the Printer Driver or an Issue Command. The printer driver’s Properties screen allows you to set the

communication conditions, media size, and other printing conditions in accordance with your operating environment. For details, refer to the Help for the Windows Printer Drivers screen.

Example: Stock tab display of the Printer Driver’s Properties Screen

Print Method

Senso

Label Ga

Issue Mode

Cut

Print Speed

Fine Adjustment

Print Method: Direct thermal or thermal transfer is selectable. Sensor: Media sensor type is selectable. Issue Mode: Batch or strip is selectable. Cut: Whether to use the cutter or not is selectable. Fine Adjustment: Adjustment values for the feed amount, cut/strip

position, etc. can be set.

2. Confirm the print test result.

• When a print start position, cut/strip position, or print tone needs to

be adjusted: ⇒ Section 2.12 Position and Print Tone Fine Adjustment

• When pre-printed media is used, and if a print start position is not

properly detected: ⇒ Section 2.13 Threshold Setting

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2.11 Print Test (Cont.)

2.11 Print Test

When using an optional Cutter Module

It is necessary to set the issue mode, cut position, etc. for the Printer Driver or TPCL (TEC Printer Command Language) in accordance with your printing condition.

For details of the TPCL, refer to the B-852 Series External Equipment Interface Specification stored in the CD-ROM.

Regarding how to use the Printer Driver, refer to the Help for the Windows Printer Drivers screen.

To gain maximum performance and life from the Cutter Module, periodic cleaning is required.

Before starting a cleaning, be sure to TURN OFF the printer to avoid risk of injury.

For details of cleaning, refer to Section 4.1.3 Optional Cutter Module.

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

[PAUSE]

2.12 Position and Print

Tone Fine Adjustment

<3>ADJUST SET

FEED ADJ.+10.0mm

CUT ADJ. +10.0mm

BACK ADJ. +5.0mm

X ADJUST +50.0mm

TONE ADJ.<T> +3

TONE ADJ.<D> -2

RBN ADJ <FW> -10

RBN ADJ <BK> -5

THRESHOLD<R>1.0V

THRESHOLD<T>1.4V

2.12 Position and Print Tone Fine Adjustment

This section describes how to fine adjust a print start position, cut/strip position, reverse feed amount, print tone, and ribbon motor torque. When a fine adjustment is required, such as print start position, print tone, etc, follow the procedure below.

1. Turn on the printer and confirm that “ONLINE” appears on the LCD

Message Display.

2. Press the [PAUSE] key to pause the printer.

3. Hold down the [RESTART] key for three seconds until “<1>RESET”

is displayed.

4. Press the [FEED] or [RESTART] key until “<3>ADJUST SET”

appears on the LCD Message Display.

5. When “<3>ADJUST SET” appears, press the [PAUSE] key to enter

the Parameter Fine Adjustment Mode.

The Parameter Fine Adjustment Mode contains the following sub menus. Each time the [PAUSE] key is pressed, the sub menus are displayed sequentially.

(1) Feed Amount Fine Adjustment:

Feed amount to the print start position is fine adjusted.

(2) Cut Position Fine Adjustment:

Cut position is fine adjusted.

(3) Reverse Feed Amount Fine Adjustment:

Reverse feed amount is fine adjusted.

(4) X-coordinate Fine Adjustment:

X-coordinate of a print position is fine adjusted.

(5) Print Tone Fine Adjustment (Thermal transfer):

Print tone is fine adjusted for thermal transfer mode.

(6) Print Tone Fine Adjustment (Thermal direct):

Print tone is fine adjusted for thermal direct mode.

(7) Ribbon Motor Drive Voltage Fine Adjustment (Take-up

motor):

Drive voltage of the ribbon take-up motor is fine adjusted.

(8) Ribbon Motor Drive Voltage Fine Adjustment (Feed motor)

Drive voltage of the ribbon feed motor is fine adjusted.

(9) Threshold Fine Adjustment (Black mark sensor): Threshold for the black mark sensor is fine adjusted. See Section

2.13.

(10) Threshold Fine Adjustment (Feed gap sensor): Threshold for the feed gap sensor is fine adjusted. See Section

2.13.

NOTE:

The printer driver’s properties screen also has Parameter Fine Adjustmen menu.

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

–

2.12 Position and Print

Tone Fine Adjustment (Cont.)

Choose a desired value by using the

[RESTART] or [FEED] key.

ressing the [FEED] key one time

causes a –0.1mm change, up to

50.0 mm.

ressing the [RESTART] key one

time causes a +0.1mm change, up to +50.0 mm.

NOTES:

Print Start Position Fine Adjustment

[RESTART]

[FEED]

After selecting a fine adjustment value, press the [PAUSE] key.

• Example of Print Start Position Fine Adjustment

When setting +3.0 mm Compared with “+0.0mm” position, the print start

position is shifted forward.

When setting +0.0 mm

When setting –3.0 mm Compared with “+0.0mm” position, the print start

position is shifted backward.

FEED ADJ.+10.0mm

FEED ADJ.+50.0mm FEED ADJ.+49.9mm

FEED ADJ.+0.1mm FEED ADJ.+0.0mm FEED ADJ.-0.1mm

FEED ADJ.-49.9mm FEED ADJ.-50.0mm

Feed Direction

2.12 Position and Print Tone Fine Adjustment

One label

Print Start Position

One label

Print Start Position

3mm

One label

Print Start Position

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

–

2.12 Position and Print

Tone Fine Adjustment (Cont.)

Choose a desired value by using the

[RESTART] or [FEED] key.

ressing the [FEED] key one time

causes a –0.1mm change, up to

50.0 mm.

ressing the [RESTART] key one

time causes a +0.1mm change, up to +50.0 mm.

NOTES:

Cut Position Fine Adjustment

[RESTART]

[FEED]

After selecting a fine adjustment value, press the [PAUSE] key.

• Example of Cut Position Fine Adjustment

When setting +3.0 mm Compared with “+0.0mm” position, the cut position

is shifted forward.

When setting +0.0 mm

When setting –3.0 mm Compared with “+0.0mm” position, the cut position

is shifted backward.

CUT ADJ. +10.0mm

CUT ADJ.+50.0mm CUT ADJ.+49.9mm

CUT ADJ.+0.1mm CUT ADJ.+0.0mm CUT ADJ.-0.1mm

CUT ADJ.-49.9mm CUT ADJ.-50.0mm

Feed Direction

2.12 Position and Print Tone Fine Adjustment

Cut Position

Feed Direction

Cut Position

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

–

2.12 Position and Print

Tone Fine Adjustment (Cont.)

NOTES:

Choose a desired value by using the

[RESTART] or [FEED] key.

ressing the [FEED] key one time

causes a –0.1mm change, up to

9.9 mm.

ressing the [RESTART] key one

time causes a +0.1mm change, up to +9.9 mm.

Reverse Feed Amount Fine Adjustment

[RESTART]

[FEED]

After selecting a fine adjustment value, press the [PAUSE] key.

• Example of Reverse Feed Amount Fine Adjustment

2.12 Position and Print Tone Fine Adjustment

BACK ADJ. +5.0mm

BACK ADJ.+9.9mm BACK ADJ.+9.8 mm

BACK ADJ.+0.1mm BACK ADJ.+0.0mm BACK ADJ.-0.1mm

BACK ADJ.-9.8mm BACK ADJ.-9.9mm

When setting +3.0 mm Compared with “+0.0mm” position, the print start position

after a reverse feed is shifted forward.

Feed Direction

When setting +0.0 mm

Feed Direction

When setting –3.0 mm Compared with “+0.0mm” position, the print start position

after a reverse feed is shifted backward.

Feed Direction

3mm

Print Start Position after a reverse feed

Print Start Position after a

3mm

reverse feed

Print Start Position after a reverse feed

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2. PRINTER SETUP ENGLISH VERSION EO1-33055

–

2.12 Position and Print

Tone Fine Adjustment (Cont.)

Choose a desired value by using the

[RESTART] or [FEED] key.

ressing the [FEED] key one time

causes a –0.1mm change, up to

99.9 mm.

ressing the [RESTART] key one

time causes a +0.1mm change, up to +99.9 mm.

NOTES:

X Coordinate Fine Adjustment

[RESTART]

[FEED]

After selecting a fine adjustment value, press the [PAUSE] key.

• Example of X Coordinate Fine Adjustment

When setting –50.0 mm Compared with “+0.0mm” position, the print position

is shifted to the left.

When setting +0.0 mm

When setting +50.0 mm Compared with “+0.0mm” position, the print position

is shifted to the right.

X ADJUST +5.0mm

X ADJUST +99.9mm X ADJUST +99.8mm

X ADJUST +0.1mm

X ADJUST +0.0mm

X ADJUST -0.1mm

X ADJUST -99.8mm X ADJUST -99.9mm

Top Down Printing

50.0mm

2.12 Position and Print Tone Fine Adjustment

Feed Direction

ABC

50.0mm

ABC

Bottom First Printing

E2-65

2. PRINTER SETUP ENGLISH VERSION EO1-33055

–

2.12 Position and Print

Tone Fine Adjustment (Cont.)

Choose a desired value by using the

[RESTART] or [FEED] key.

ressing the [FEED] key one time

causes a –1 tone change, up to

10 tones.

ressing the [RESTART] key one

time causes a +1 tone change, up to +10 tones.

NOTES:

2.12 Position and Print Tone Fine Adjustment

Print Tone Fine Adjustment

Thermal Transfer Print

TONE ADJ.<T> +3

[RESTART]

TONE ADJ<T>. +10 TONE ADJ<T>. +9

Darker

TONE ADJ<T>. +0

Standard

[FEED]

TONE ADJ<T>. -9 TONE ADJ<T>. -10

Lighter

After selecting a fine adjustment value or to skip this menu, press the

[PAUSE] key.

Thermal Direct Print

TONE ADJ.<D> -2

TONE ADJ<D>. +10

Darker

[RESTART]

TONE ADJ<D>. +9

TONE ADJ<D>. +0

Standard

[FEED]

TONE ADJ<D>. -9 TONE ADJ<D>. -10

Lighter

After selecting a fine adjustment value or to skip this menu, press the [PAUSE] key.

E2-66

2. PRINTER SETUP ENGLISH VERSION EO1-33055

–

2.12 Position and Print

Tone Fine Adjustment (Cont.)

Choose a desired value by using the

[RESTART] or [FEED] key.

ressing the [FEED] key one time

causes a –1 step change, up to

15 steps.

ressing the [RESTART] key one

time causes a +1 step change, up to +6 steps.

Choose a desired value by using the

[RESTART] or [FEED] key.

ressing the [FEED] key one time

causes a –1 step change, up to

15 steps.

ressing the [RESTART] key one

time causes a +1 step change, up to +10 steps.

NOTES:

2.12 Position and Print Tone Fine Adjustment

Ribbon Motor Voltage Fine Adjustment

When the ribbon is slack or wrinkled and printing is affected, fine adjust the ribbon motor torque by using the following procedure.

Take-up Motor (RBN ADJ <FW>)

RBN ADJ<FW> -10

High

RBN ADJ<FW> +6

[RESTART]

RBN ADJ<FW> +5 RBN ADJ<FW> +4

Motor Torque

[FEED]

RBN ADJ<FW> -14 RBN ADJ<FW> -15

Low

After selecting a fine adjustment value or to skip this menu, press the

[PAUSE] key.

Feed Motor (RBN ADJ <BK>)

RBN ADJ<BK> -5

High

RBN ADJ<BK> +10

[RESTART]

RBN ADJ<BK> +9 RBN ADJ<BK> +8

Motor Torque

[FEED]

RBN ADJ<BK> -14 RBN ADJ<BK> -15

Low

After selecting a fine adjustment value or to skip this menu, press the [PAUSE] key.

E2-67

2.PRINTER SETUP ENGLISH VERSION EO1-33055

2.13 Threshold Setting

To maintain a constant print position the printer uses the media sensor to detect a print start position according to the difference of voltage between a print area and a gap or black mark. When the media is pre-printed, the darker (or more dense) inks can interfere with this process causing paper jam errors.

To get around this problem, first, try an automatic threshold setting. If the problem still occurs, then, the threshold voltage needs to be manually set.

Automatic threshold setting procedure

1. Turn the power ON. The printer is in online mode.

2. Load a pre-printed media roll.

When using a label stock, move the Feed Gap Sensor so that it is in

line with the centre of the label.

When using a tag stock, move the Black Mark Sensor so that it is in

line with the centre of a black mark.

3. Press the [PAUSE] key.

4. The printer enters the pause mode.

5. Press and hold the [PAUSE] key in the pause state until the following

screen appears.

NOTES:

1. Failure to feed more than 1.5 labels may result in an incorrec threshold setting.

2. While the Top Cover is raised,

[PAUSE] key does not work

the

3. A paper end error cannot be detected during paper feed.

6. The sensor type is displayed.

TRANSMISSIVE

7. Select the sensor to be adjusted by using the [FEED] key.

REFLECTIVE

[FEED]

TRANSMISSIVE

Black mark sensor

Feed gap sensor

8. Press and hold the [PAUSE] key until more than 1.5 labels (tags)

have been issued.

The media will continue to be fed until the [PAUSE] key is released.

(An automatic threshold setting for the selected sensor is completed by this operation.)

PAUSE

9. Press the [RESTART] key.

ON LINE

10. The printer returns to online mode. Send an issue command from the host computer to the printer.

E2-68

2.PRINTER SETUP ENGLISH VERSION EO1-33055

2.13 Threshold Setting (Cont.)

<5>SENSOR ADJ.

[H]28°C [A]28°C

[REF. ] 3.5V

[REF. ] 4.8V*

[REF. <L>] 4.8V

[REF. <L>] 4.8V*

[TRANS.] 2.4V

[TRANS.] 4.1V*

[PE]R0.1V T4.8V

[PE]R0.1V T4.8V*

[PAUSE]

[FEED] or [RESTART]

[PAUSE]

[FEED] or [RESTART]

[PAUSE]

[FEED] or [RESTART]

[PAUSE]

[FEED] or [RESTART]

[PAUSE]

2.13 Threshold Setting

Manual threshold setting procedure

If a paper jam error still occurs even after an automatic threshold setting has been performed, manually set the threshold voltage.

To make a threshold value manually set in this section effective, select the Transmissive Sensor (when using manual threshold value) or Reflective Sensor (when using manual threshold value) within software commands or the printer driver.

1. While holding down the [FEED] and [PAUSE] keys, turn on the

printer.

2. When “<1>DIAG.” appears on the LCD Message Display, release the

[FEED] and [PAUSE] keys.

<1>DIAG.

Now, the printer is in the System Mode for system administrators.

3. Press the [FEED] or [RESTART] key until “<5>SENSOR ADJ.”

appears on the LCD Message Display.

<5>SENSOR ADJ.

4. Press the [PAUSE] key to enter the Sensor Adjustment Mode.

[H]28°C [A]28°C

The Sensor Adjustment Mode contains sub menus for displaying the current status of each sensor and for storing “media level” voltage and “no media level” voltage. Each time the [PAUSE] key is pressed, the sub menus are displayed sequentially.

(1) Sensor Status Display:

Temperatures being detected by the Print Head Thermistor and

the Ambient Thermistor are displayed.

(2) Upper Black Mark Sensor Status Display:

Voltage being detected by the upper Black Mark Sensor is

displayed.

(3) Upper Black Mark Sensor Adjustment:

Using the media actually used, a “media level” voltage is stored.

(4) Lower Black Mark Sensor Status Display:

Voltage being detected by the lower Black Mark Sensor is

displayed.

(5) Lower Black Mark Sensor Adjustment:

Using the media actually used, a “media level” voltage is stored.

(6) Feed Gap Sensor Status Display:

Voltage being detected by the Feed Gap Sensor is displayed.

(7) Feed Gap Sensor Adjustment:

Using the media actually used, a “media level” voltage is stored.

(8) Lower Black Mark Sensor/Feed Gap Sensor Status Display

(No media):

“No media level” voltage detected by the lower Black Mark

Sensor/Feed Gap Sensor is displayed.

(9) Lower Black Mark Sensor/Feed Gap Sensor Adju stment (No

media):

“No media level” voltage is stored.

E2-69

2.PRINTER SETUP ENGLISH VERSION EO1-33055

2.13 Threshold Setting (Cont.)

Voltage at a black mark

Midpoint (Threshold voltage)

Voltage at a print area

[REF. ] 3.5V

[REF. ] 4.8V*

[TRANS.] 2.4V

2.13 Threshold Setting

 When using the Black Mark Sensor (1) While “<5>SENSOR ADJ.” is displayed, press the [PAUSE] key

until the message appears.

The displayed value is a real-time voltage being detected by the Black

Mark Sensor.

[REF. 3.5V

(2) Measure a voltage at a blank part of media and a black mark,

respectively. At this time, write down the midpoint between both voltages. (This value is used later for a threshold setting.)

(Example)

Print area = 4.8V, Black mark = 2.4V Midpoint = 3.6V

1. When measuring a voltage of a blank area, be careful not to align a pre-print with the sensor by mistake.

2. Confirm that there is at least 0.7V difference between the two values.

f the difference in voltage is less than 0.7V, a print start position cannot be detected. In that case, please consider changing the media type.

3. Make sure that the Top Cover is closed when measuring the voltages.

NOTES:

(3) Press and hold the [RESTART] or [FEED] key for about 3 seconds

aligning a blank part of print area with the Black Mark Sensor.

(4) When storing a “media level” voltage is completed, an asterisk “*”is

displayed on the right side of a voltage. Press the [PAUSE] key.

(5) A real-time voltage being detected by the Feed Gap Sensor is

displayed.

 When using the Feed Gap Sensor

Voltage at a label gap

Midpoint (Threshold voltage)

Voltage at a print area

[TRANS.] 2.4V

[TRANS.] 2.4V*

[PE]R0.1V T4.8V

(1)Measure a voltage at a blank part of label and a label gap, respectively.

At this time, write down the midpoint of both voltages. (This value is used later for a threshold setting.)

(Example)

Print area = 2.4V, Gap = 4.0V Midpoint = 3.2V

1. When measuring a voltage at a blank area, be careful not to align a pre-print with the sensor by mistake.

2. Confirm that there is at least 0.7V difference between the two values. If the difference in voltage is less than 0.7V, a print start position cannot be detected. In that case, please consider changing the media type.

3. Make sure that the Top Cover is closed when measuring the voltages.

NOTES:

(2) Press and hold the [RESTART] or [FEED] key for about 3 seconds

aligning a blank part of print area with the Feed Gap Sensor.

(3) When storing a “media level” voltage is completed, an asterisk “*”is

displayed on the right side of a voltage. Press the [PAUSE] key.

(4) The display changes as shown on the left.

E2-70

2.PRINTER SETUP ENGLISH VERSION EO1-33055

2.13 Threshold Setting (Cont.)

2.13 Threshold Setting

 Storing a “No Media Level” Voltage The following is how to set a “No media level” voltage that is used to

detect a paper end. If a “NO PAPER” is displayed even if the media has not run out yet, this voltage needs to be set again.

(1) Remove any media from the Black Mark Sensor/Feed Gap Sensor. (2) A real-time voltages being detected by the lower Black Mark Sensor

and Feed Gap Sensor are displayed.

[PE]R0.1V T4.8V

Feed Gap Sensor Lower Black Mark Sensor

(3) Press and hold the [RESTART] or [FEED] key for about 3 seconds.

[PE]R0.1VT4.8V*

(4) When storing a “no media level” voltage is completed, an asterisk

“*”is displayed on the right side of a voltage. Press the [PAUSE] key.

(5) The message returns to “<5>SENSOR ADJ.”.

<5>SENSOR ADJ.

 Manual Threshold Setting Then, set the calculated threshold voltage in the Parameter Fine

Adjustment mode. (1) While “<5>SENSOR ADJ.” is displayed, press the [FEED] or

[RESTART] key until “<3>ADJUST SET” is displayed.

<3>ADJUST SET

(2)Press the [PAUSE] key to enter the Parameter Fine Adjustment Mode.

FEED ADJ.+10.0mm

E2-71

2.PRINTER SETUP ENGLISH VERSION EO1-33055

2.13 Threshold Setting (Cont.)

NOTE:

ressing the [FEED] key one time

causes a –0.1V change, up to 0.0V.

ressing the [RESTART] key one

time causes a +0.1V change, up to +4.0V.

2.13 Threshold Setting

(3) Press the [PAUSE] key until the target sensor type is displayed.

THRESHOLD<R>1.0V

[PAUSE]

THRESHOLD<T>1.4V

Black Mark Sensor

Feed Gap Sensor

(4) Set a threshold voltage (calculated in Sensor Adjustment Menu) by

using the [FEED] or [RESTART] key, as shown below.

Threshold voltage = Midpoint between voltage at a print area and

voltage at a gap/black mark

Black Mark Sensor

Feed Gap Sensor

THRESHOLD<R>4.0V THRESHOLD<R>3.9V THRESHOLD<R>3.8V

[RESTART]

THRESHOLD<T>4.0V THRESHOLD<T>3.9V THRESHOLD<T>3.8V

THRESHOLD<R>0.1V THRESHOLD<R>0.0V

[FEED]

THRESHOLD<T>0.1V THRESHOLD<T>0.0V

(5) After choosing a threshold voltage, press the [PAUSE] key. (6) To check for a proper operation, issue the pre-printed media in online.

If an error still occurs even after a manual threshold setting, change

the threshold voltage a little, and retry.

E2-72

3. ON LINE MODE ENGLISH VERSION EO1-33055

3. ON LINE MODE

3.1 Operation Panel

This chapter describes usage and purpose of the keys on the Operation Panel in On Line Mode.

When the printer is in On Line Mode and connected to a host computer, normal operation of printing images on labels or tags can be accomplished.

• The figure below illustrates the Operation Panel and key functions.

POWER LED

(Green)

LCD Message Display

ON LINE LED (Green)

ERROR LED (Red)

Use the resume printing after a pause condition, or after clearing an error.

NOTE:

[RESTART] key to

[FEED] key

The LCD Message Display shows messages in alphanumeric characters and symbols to indicate the printer’s status. Up to 16 characters can be displayed on one line.

There are three LED lights on the Operation Panel.

LED Illuminates when… Flashes when…

POWER The printer is turned on. -----

ON LINE The printer is ready to

print.

ERROR Any error occurs with

the printer.

There are three keys on the Operation Panel.

PAUSE Used to stop printing temporarily. RESTART Used to restart printing. FEED Used to feed the media.

The printer is communicating with your computer.

-----

[PAUSE] key

[RESTART] key

E3- 1

3. ON LINE MODE ENGLISH VERSION EO1-33055

3.2 Operation

3.3 Reset

f the [RESTART] key is held or less than 3 seconds when the

rinter is in an error or pause

state, the printer restarts

rinting. However, when a communication error or command error occurs, the

rinter returns to an idle condition.

NOTE:

3.2 Operation

When the printer is turned on, the “ON LINE” message appears on the LCD Message Display. It is shown during standby or normal printing.

1. The printer is turned on, standing by, or printing.

2. If any error occurs during printing, an error message appears. The

3. To clear the error, press the [RESTART] key. The printer resumes

4. If the [PAUSE] key is pressed during printing, the printer stops

5. When the [RESTART] key is pressed, the printer resumes printing.

Reset operation clears the print data sent to the printer from the computer,

1. The printer is turned on, standing by, or printing.

2. To stop printing, or clear the data sent from the computer, press the

3. Press and hold the [RESTART] key for 3 seconds or longer.

4. Press the [PAUSE] key. The data sent from the computer will be

ON LINE

printer stops printing automatically. (The number on the right column shows the number of unprinted media.)

NO PAPER 125

printing.

ON LINE

printing temporarily. (The number on the right column shows the number of unprinted media.)

PAUSE 52

ON LINE

and returns the printer to an idle condition.

ON LINE

[PAUSE] key. The printer stops printing.

PAUSE 52

<1>RESET

cleared, and the printer returns to an idle condition.

ON LINE

E3- 2

4. MAINTENANCE ENGLISH VERSION EO1-33055

(

)

4. MAINTENANCE

1. Be sure to disconnect the Power Cord before performing maintenance. Failure to do this may cause an electric shock.

2. To avoid injury, be careful not to pinch or jam your fingers while opening or closing the cover and Print Head Block.

3. The Print Head may become hot. Do not touch the Print Head.

4. Do not pour water directly onto the printer.

4.1 Cleaning

4.1.1 Print Head/Platen/ Sensors

1. Do not allow any hard objects to touch the print head or platen, as this may cause damage to them.

2. Do not use any volatile solvent including thinner and benzene, as this may cause discoloration to the cover, print failure, or breakdown of the printer.

3. Do not touch the print head element with bare hands, as static may damage the print head.

4. Be sure to use the print head cleaner enclosed with this printer. Failure to do this may shorten the print head life.

WARNING!

CAUTION!

4.1 Cleaning

This chapter describes how to perform normal maintenance. To maintain the printer performance and quality print, please clean the printer regularly, or whenever media or ribbon is replaced.

The following sections describe periodic cleaning of the unit.

1. Turn off the printer. Open the Top Cover.

2. Press the Head Block Release Lever to release the Print Head Block.

3. Raise the Print Head Block and remove the ribbon.

4. Clean the Print Head Element with the supplied Print Head Cleaner.

Print Head Cleane

P/No.: 24089500013

Print Head Element

Print Head

5. Hold the Sensor Lift Tab and lift the Upper Sensor Ass’y.

6. Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft

cloth.

7. Wipe the Platen with a soft cloth slightly moistened with ethyl alcohol.

Sensor Lift Tab

Feed Gap Sensor and

Platen

Black Mark Sensor

NOTE:

lease purchase the Print Head Cleaner from the authorised TOSHIBA TEC service representative.

E4- 1

4. MAINTENANCE ENGLISH VERSION EO1-33055

4.1.2 Covers and Panels

Do not use any volatile solvent including thinner and benzene, as this may cause discoloration or distortion of the cover.

CAUTION!

4.1.3 Optional Cutter Module

1. Be sure to turn the power off before cleaning the Cutter Module.

2. The Cutter is sharp, so care should be taken not to injure yourself when cleaning.

WARNING!

4.1 Cleaning

Wipe the Cover and Front Panel with a dry soft cloth. Wipe off dirt with a soft cloth slightly moistened with water.

1. Remove the Plastic Head Screw and to detach the Cutter Cover.

2. Remove the jammed paper and trash, if any.

3. Clean the Cutter Blade with a dry cloth.

Fixed Cutter

Swing Cutter

Cutter Unit

Plastic Head Screw

Cutter Cover

Plastic Head Screw

E4- 2

5. TROUBLESHOOTING ENGLISH VERSION EO1-33055

5.1 Error Messages

5. TROUBLESHOOTING

This chapter lists the error messages and possible problems and their solutions.

If a problem cannot be solved by taking actions described in this chapter, do not attempt to repair the

rinter. Turn off and unplug the printer. Then contact an authorised TOSHIBA TEC service

representative for assistance.

5.1 Error Messages

OTES:

•

If an error is not cleared by pressing the [RESTART] key, turn the printer off and then on.

•

After the printer is turned off, all print data in the printer is cleared.

• “****” indicates the number of unprinted media. Up to 9999 (in pieces).

Error Messages Problems/Causes Solutions

HEAD OPEN The print head block is opened in Online

Mode.

HEAD OPEN **** Feed or printing has been attempted with

the Print Head Block open.

COMMS ERROR A communication error has occurred. Make sure the interface cable is firmly

PAPER JAM ****

CUTTER ERROR ****

(Only when the Cutter Module is installed on the printer.)

1.The media is jammed at the media path. The media is not fed smoothly.

2. A wrong media sensor is selected for the media being loaded.

3. The Black Mark Sensor is not aligned to the Black Mark on the media.

4. Size of the loaded media is not consistent with the programmed size.

5. The Feed Gap Sensor cannot distinguish the print area from a label gap.

The media is jammed in the Cutter. Remove the jammed media. Then press

WARNING!

Close the print head block. Then press the [RESTART] key. Close the print head block. Then press the [RESTART] key.

connected to the computer, and the computer is turned on.

1. Remove the jammed media, and clean the Platen. Then reload the media properly. Finally press the [RESTART] key.

⇒ Section 5.3.

2. Turn the printer off and then on. Then select the media sensor supporting the media being loaded. Finally resend the print job.

3. Adjust the sensor position. Then press the [RESTART] key.

⇒ Section 2.5.

4. Turn the printer off and then on. Replace the loaded media with one which matches the programmed size, or select a programmed size that matches the loaded media. Finally resend the print job.

5. Refer to Section 2.13 to set the threshold. If this does not solve the problem, turn off the printer, and call an authorised service representative.

the [RESTART] key. If this does not solve the problem, turn off the printer, and call an authorised service representative. ⇒ Section 4.1.3

E5- 1

5. TROUBLESHOOTING ENGLISH VERSION EO1-33055

5.1 Error Messages

5.1 Error Messages (Cont.)

Error Messages Problems/Cause Solutions

NO PAPER ****

1. The media has run out.

2. The media is not loaded properly.

3. The media is slack. 3. Take up any slack in the media.

RIBBON ERROR ****

1. The ribbon is not fed properly.

2. The ribbon has run out. 2. Load a new ribbon. Then press the

EXCESS HEAD TEMP The print head is overheated. Turn off the printer, and allow it to cool

HEAD ERROR There is a problem with the Print Head. Replace the Print Head. Then press the

POWER FAILURE

A momentary power failure has occurred.

SYSTEM ERROR

1. The printer is used in a location where it is subject to noise. Or, there are power cords of other electrical appliances near the printer or interface cable.

2. The Power Cord of the printer is not grounded.

3. The printer shares the same power source with any other electrical appliances.

4. An application software used on your host computer has an error or malfunction.

FLASH WRITE ERR.

An error has occurred in writing to the flash ROM.

FORMAT ERROR

An error has occurred in formatting the flash ROM.

FLASH CARD FULL

Saving failed because of an insufficient capacity of the flash ROM.

EEPROM ERROR

Data cannot be read from/written to a backup EEPROM properly.

1. Load new media. Then press the

[RESTART] key.

⇒ Section 2.4

2. Load the media properly. Then press

the [RESTART] key.

⇒ Section 2.4

1. Remove the ribbon, and check the status of the ribbon. Replace the ribbon, if necessary. If the problem is not solved, turn off the printer, and call an authorised service representative.

[RESTART] key.

⇒ Section 2.6

down (about 3 minutes). If this does not solve the problem, call an authorised service representative.

[RESTART] key. Check the power source which supplies power to the printer. If the rating is not correct, or if the printer shares the same power outlet with other electrical appliances that consume large amounts of power, change the outlet.

1. Keep the printer and the interface

cables away from the source of noise.

2. Ground the Power Cord.

3. Provide an exclusive power source for

the printer.

4. Confirm the host computer operates

properly.

Turn the printer off, and then on again.

E5- 2

5. TROUBLESHOOTING ENGLISH VERSION EO1-33055

5.2 Possible Problems

5.1 Error Messages (Cont.)

Error Messages Problems/Cause Solutions

SYNTAX ERROR

While the printer is in the Download

Turn the printer off, and then on again. mode for upgrading the firmware, it receives an improper command, for example, an Issue Command.

LOW BATTERY

The voltage of the Real Time Clock Battery is 1.9V or less.

Hold down the [RESTART] key until

“<1>RESET” is displayed. If you

would like to keep using the same

battery even after “LOW BATTERY”

error occurs, set the Low battery check

function to OFF, and set the date and

time to the real time. As long as the

power is on, the Real Time Clock will

function.

⇒ Section 2.9.6

However, once the power is turned off,

the date and time will be reset.

Call a TOSHIBA TEC authorized

service representative for replacement of

the battery.

Other error messages Hardware or software problems may

have occurred.

Turn the printer off and then on. If this

does not solve the problem, turn off the

printer again, and call a TOSHIBA TEC

authorised service representative.

5.2 Possible Problems

This section describes problems that may occur when using the printer, and their causes and solutions.

Possible Problems Causes Solutions

The printer will not turn on.

The media is not fed.

Pressing the [FEED] key in the initial state results in an error.

1. The Power Cord is disconnected. 1. Plug in the Power Cord.

2. The AC outlet is not functioning

correctly.

3. The fuse has blown, or the circuit

2. Make sure that the power is supplied using another electric appliance.

3. Check the fuse or breaker.

breaker has tripped.

1. The media is not loaded properly. 1. Load the media properly.

⇒ Section 2.4.

2. The printer is in an error condition. 2. Solve the error in the Message

Display. (See Section 5.1 for more detail.)

A feed or an issue was attempted not on the following default conditions.

Sensor type: Feed gap sensor Printing method: Thermal transfer Media pitch: 76.2 mm

Change the print condition by using the printer driver or a print command so that it corresponds to your printing conditions. Then, clear the error state by pressing the [RESTART] key.

E5- 3

5. TROUBLESHOOTING ENGLISH VERSION EO1-33055

5.2 Possible Problems (Cont.)

Possible Problems Causes Solutions

Nothing is printed on the media.

The printed image is blurred.

The Cutter does not cut.

1. The media is not loaded properly. 1. Load the media properly.

⇒ Section 2.4.

2. The ribbon is not loaded properly. 2. Load the ribbon properly.

⇒ Section 2.6

3. A print head is not installed properly. 3. Install the Print Head properly. Close the Print Head Block.

4. The ribbon and media are not

matched.

1. The ribbon and media are not

matched.

4. Select an appropriate ribbon for the media type being used.

1. Select an appropriate ribbon for the media type being used.

2. The Print Head is not clean. 2. Clean the print head using the supplied Print Head Cleaner.

⇒ Section 4.1.1

1. The Cutter Cover is not attached

properly.

1. Attach the Cutter Cover properly.

2. The media is jammed in the Cutter. 2. Remove the jammed paper.

⇒ Section 4.1.3

3. The Cutter Blade is dirty. 3. Clean the Cutter Blade.

⇒ Section 4.1.3

5.2 Possible Problems

E5- 4

5. TROUBLESHOOTING ENGLISH VERSION EO1-33055

5.3 Removing Jammed Media

Do not scratch the Print Head or Platen using a sharp instrument, as this may cause media feed failure or damage to the printer.

CAUTION!

f you get frequent jams in the Cutter, contact a TOSHIBA TEC authorised service representative.

NOTE:

This section describes in detail how to remove jammed media from the printer.

Remove the jammed media from under the Upper Sensor Ass’y as follows:

1. Open the Top Cover.

2. Push the Head Block Release Lever to release and raise the Print

Head Block.

3. Lift the Upper Sensor Ass’y, and remove the jammed media.

Upper Sensor Ass’y

4. Clean the Platen and sensors as described in Section 4.1.1 .

5. Media jams in the Cutter Module can be caused by wear or residual

glue from label stock on the Cutter Blade. Do not use non-specified media with the Cutter.

E5- 5

6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33055

6. PRINTER SPECIFICATIONS

This section describes the printer specifications.

Model

Item

Dimension (W × D × H) 385 mm × 181 mm* × 243 mm (15.2” × 7.1”* × 9.6”)

*: Depth is 16.8” (427 mm) when the supply holder is installed. Weight 34.4 lb (15.6 kg) (Media and ribbon are not included.) Operating temperature range 5°C to 40°C (41°F to 104°F) Relative humidity 25% to 85% RH (no condensation) Input voltage AC100 – 120V, 60 Hz AC220 – 240V, 50 Hz

During a print job 2.5 A, 190 W maximum 1.1 A, 217 W maximum Power

consumption Resolution 11.8 dots/mm (300 dpi)

During standby 0.16 A, 15 W maximum 0.1 A, 20 W maximum

B-852-TS22-QQ-R B-852-TS22-QP-R

Printing method Thermal transfer or Thermal direct Printing speed

Available media width (including backing paper)

Maximum effective print width 8.5” (216.8 mm) Issue mode Batch

LCD Message display 16 characters × 1 line

50.8mm/sec. (2 inches/sec.)

101.6 mm/sec (4 inches/sec.)

100 mm to 242 mm (3.9 inches to 9.5 inches)

Cut (Cut mode is enabled only when the optional cutter module is

installed)

E6- 1

6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33055

6. PRINTER SPECIFICATIONS

Item

Available bar code types

Model

JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits,

EAN13, EAN13+2 digits, EAN13+5 digits, UPC-E, UPC-E+2 digits,

UPC-E+5 digits, UPC-A, UPC-A+2 digits, UPC-A+5 digits, MSI,

ITF, NW-7, CODE39, CODE93, CODE128, EAN128, Industrial 2 to

5, Customer Bar Code, POSTNET, KIX CODE, RM4SCC (ROYAL

MAIL 4STATE CUSTOMER CODE), RSS14

B-852-TS22-QQ-R B-852-TS22-QP-R

Available two-dimensional code Data Matrix, PDF417, QR code, Maxi Code, Micro PDF417, CP Code Available font

Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size),

Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes), OCR

(2 types), Gothic (1 size), Outline font (4 types), Price font (3 types) Rotations 0°, 90°, 180°, 270° Standard interface Parallel interface (Centronics, Bidirectional 1284 Nibble mode)

USB interface (V2.0 Full speed)

LAN interface (10/100BASE) Optional equipment Serial interface board (RS-232C) (B-SA704-RS-QM-R)

Wireless LAN interface board (B-SA704-WLAN-QM-R)

Cutter module (B-7208-QM-R)

Expansion I/O board (B-SA704-IO-QM-R)

Real time clock (B-SA704-RTC-QM-R)

OTES:

•

Data MatrixTM is a trademark of International Data Matrix Inc., U.S.

•

PDF417TM is a trademark of Symbol Technologies Inc., US.

•

QR Code is a trademark of DENSO CORPORATION.

•

Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.

E6- 2

7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33055

7.1 Media

7. SUPPLY SPECIFICATIONS

7.1 Media

Please make sure that the media that will be used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. For information regarding TOSHIBA TEC approved media, please contact a TOSHIBA TEC authorised service representative.

7.1.1 Media Type

Two types of media can be loaded for this thermal transfer and direct thermal printer label or tag. The table below shows size and shape of the media available for this printer.

position

Cut position

Stop

Label

[Unit: mm]

Black Mark (on reverse side) Refer to NOTE 3 below.

Stop

position

Cut position

Feed Direction

Tag paper

Black Mark (on reverse side)

Label dispensing mode

Item c Minimum media pitch 15.0

Batch mode Cut mode

Label: 38.0

Tag: 25.4

d Label length Min. 12.5 Min. 32.0 e Width including backing paper 100.0- 242.0 100.0 – 235.0 f Gap length 2.5 – 20.0 6.0 – 20.0 g Black mark length (Tag paper) 2.0 – 10.0 h Effective print width 216.8±0.2 i Print speed up/slow down area 1.0 j Black mark length (Label) 2.0 – 20.0 6.0 – 20.0

Max. print length 640.0 Maximum effective length for on the fly issue 320.0 Max. outer roll diameter φ230

Thickness

Label + backing paper 0.13 – 0.18 Tag 0.08 – 0.18

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7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33055

7.1 Media

7.1.1 Media Type (Cont.)

OTES:

1. To ensure print quality and print head life use only TOSHIBA TEC specified media.

2. When using the cutter ensure that label length d plus inter-label gap length f exceeds 38 mm.

(i.e. label pitch should be greater than 38 mm.)

3. When marking black marks on label rolls, th e following requirements must be satisfied. When the gap length is less than 4 mm: The black mark length should be longer than the gap length. When the gap length is 4 mm or more: The black mark should not overlap the gap for more than 4 mm and the following label. Black marks should be printed on reverse side of the gaps. Also, they should contact or overlap the

preceding label’s bottom end line.

4. “On the fly issue” means that the printer can feed and print without stopping between labels.

7.1.2 Detection Area of the Transmissive Sensor

The transmissive sensor is movable from the center to the left edge of media. The transmissive sensor detects a gap between labels, as illustrated below.

Sensor position

rea to be detected.

(Min. 6.0 mm when using

Min. 2.0 mm

the cutter module.)

Min. 12 mm

Label Gap Label

Center of media

Print side

Media feed direction

Sensor is movable within this range.

7.1.3 Detection Area of the Reflective Sensor

The reflective sensor is movable from the center to the left edge of media. The reflection factor of the black mark must be 10% or lower with a waveform length of 950 nm. The reflective sensor should be aligned with the center of the black mark.

Sensor should be positioned at

the center of the black mark.

Min. 2.0 mm

Min. 10 mm

Sensor is movable within this range.

Center of media

Detecting the black marks on the back.

Media feed direction

E7- 2

7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33055

7.1 Media

7.1.4 Effective Print Area

The figure below illustrates the relation between the head effective print width and media width.

Out of print range

12.6mm

216.8 mm

(Head Effective Print Range)

242 mm (Max. media width)

0.2

12.6mm

The figure below shows the effective print area on the media.

rea to be detected.

Start line

1.5mm

1.5 mm from

the left edge o

media

Guaranteed print area

1.5mm

OTES:

1. Be sure not to print on the 1.5-mm wide area fr om the media edges (shaded area in the above figure).

2. The center of media is positioned at the center of the print heads.

(backing paper width is not included.)

Media width

Out of print range

Media height 15 – 640 mm

1.5 mm from the right edge of media

Media feed direction

rea to be detected.

E7- 3

7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33055

7.2 Ribbon

Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC approved ribbon, please contact a sales representative.

Type Spool type Width 120 – 220 mm

Recommended width is 120, 160 and 220 mm. Length 300 m Outside Diameter φ72 mm (max.)

The table below shows the correlation between ribbon width and media width (backing paper is not included).

Ribbon width Media width 120 mm 100 – 110 mm 160 mm 110 – 150 mm 220 mm 150 – 242 mm

OTES:

1. To ensure print quality and print head life use only TOSHIBA TEC specified ribbons.

2. To avoid ribbon wrinkles use a ribbon that is wider than the media by 10 mm or more. However, too much difference in width between the two may cause wrinkles.

7.3 Recommended Media and Ribbon Types

Media type Description

Vellum paper and labels General use for low cost applications. Coated paper

Plastic films

Matt coated paper

General use including applications that require small letters and/or symbols.

Glossy coated paper Used where a high-grade finish is required Synthetic film (Polypropylene, etc.)

This water-proof and solvent-resistant material has high physical strength and low-temperature resistance, but poor heat resistance (dependant upon material). This material can be used for labels stuck to recyclable containers, so it can be recycled in the same process.

PET film

This water-proof and solvent-resistant material has high physical strength, and low-temperature resistance as well as heat resistance. This material is used for many applications, especially where high durability is required. Mode/serial plate labels, caution labels, etc.

Polyimide

This material gives the best performance on heat resistance (greater than PET film). It is often used for PCB labels as it can withstand passage through a solder bath.

E7- 4

Toshiba B-852 User Manual 2

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety Summary

1. PRODUCT OVERVIEW

1.1 Introduction

1.2 Features

1.3 Unpacking

1.4 Accessories

1.5 Appearance

1.5.1 Dimensions

1.5.2 Front View

1.5.3 Rear View

1.5.4 Operation Panel

1.5.5 Interior

1.6 Options

2. PRINTER SETUP

2.1 Installation

2.2 Assembling the Accessories

2.3 Connecting the Power Cord

2.4 Loading the Media

2.4.1 Installing the Media onto the Supply Holder Unit

2.4.2 Installing the Supply Holder Unit onto the Supply Holder Frame

2.4.3 Loading Media into the Printer

2.5.1 Setting the Feed Gap Sensor

2.5.2 Setting the Black Mark Sensor

2.5 Setting Sensor Positions

2.6 Loading the Ribbon

2.7 Connecting the Cables to Your Printer

2.8 Turning the Printer ON/OFF

2.8.1 Turning ON the Printer

2.8.2 Turning OFF the Printer

2.9 Setting an Operating Environment

2.9.1 Parameter Setting

2.9.2 Dump Mode Setting

2.9.3 BASIC Expansion Mode

2.9.4 Automatic Calibration

2.9.5 LAN Setting

2.9.6 Real Time Clock Setting

2.9.7 IP Address Setting (TCP/IP)

2.10 Installing the Printer Drivers

2.10.1. Introduction

2.10.2. General Description

2.10.3. Installing the Printer Driver

2.10.4. Uninstalling the Printer Driver

2.10.5 Adding/Deleting a LAN Port

2.10.6 Cautions

2.10.7 Using the Printer Driver

2.11 Print Test

2.12 Position and Print Tone Fine Adjustment

2.13 Threshold Setting

3. ON LINE MODE

3.1 Operation Panel

3.2 Operation

3.3 Reset

4. MAINTENANCE

4.1 Cleaning

4.1.1 Print Head/Platen/ Sensors

4.1.2 Covers and Panels

4.1.3 Optional Cutter Module

5.1 Error Messages

5. TROUBLESHOOTING

5.2 Possible Problems

5.3 Removing Jammed Media

6. PRINTER SPECIFICATIONS

7.1 Media

7. SUPPLY SPECIFICATIONS

7.1.1 Media Type

7.1.2 Detection Area of the Transmissive Sensor

7.1.3 Detection Area of the Reflective Sensor

7.1.4 Effective Print Area

7.2 Ribbon

7.3 Recommended Media and Ribbon Types