Toshiba B-850 User Manual

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Page 1

TEC Label/Tag Printer

B-852-TS12-QQ

Owner's Manual

Page 2

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

(for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.” “Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.”

(for CANADA only)

HP-PCL5 is a registered trademark of Hewlett Packard Corporation. Centronics is a registered trademark of Centronics Data Computer Corp. Microsoft is a registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.

As an ENERGY STAR® Partner, TOSHIBA TEC has determined that this

product meets the

NERGY STAR® guidelines for energy efficiency.

-- Outline of the International ENERGY STAR® Office Equipment Program --

The International

NERGY STAR® Office Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are uniform among participating nations.

NERGY STAR is a U.S. registered mark.

Page 3

Safety Summary

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Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance.

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This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the (The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the ● symbol. (The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

symbol.

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Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause

If the machines share the same outlet with any other electrical appliances which consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause the machines to Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause

shock

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause

shock

fire

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

Do not plug in or unplug the power cord plug with wet hands as this may cause

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause or

electric shock

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause

electric shock

fire

electric shock

malfunction

fire

electric

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Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause

fire

electric shock

cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorized TOSHIBA TEC representative for assistance.

. In these

electric

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fire

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Page 4

Safety Summary

EO1-33029

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If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause

electric shock

Ensure that the equipment is properly grounded. Extension cables should also be grounded.

Fire

occur on improperly grounded equipment.

electric shock

fire

could

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When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause

Do not remove covers, repair or modify the machine by yourself. You may be voltage, very hot parts or sharp edges inside the machine.

fire

injured

electric shock

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This indicates that there is the risk of personal the machines are improperly handled contrary to this indication.

Injury

damage

to objects if

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The following precautions will help to ensure that this machine will continue to function correctly.

Try to avoid locations that have the following adverse conditions:

●

* Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild

●

detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers. USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

●

DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high

●

temperatures, high humidity, dust, or gas. Ensure the printer is operated on a level surface.

●

Any data stored in the memory of the printer could be lost during a printer fault.

●

Try to avoid using this equipment on the same power supply as high voltage equipment or equipment

●

likely to cause mains interference. Unplug the machine whenever you are working inside it or cleaning it.

●

Keep your work environment static free.

●

Do not place heavy objects on top of the machines, as these items may become unbalanced and fall

●

causing injury. Do not block the ventilation slits of the machines, as this will cause heat to build up inside the

●

machines and may cause fire. Do not lean against the machine. It may fall on you and could cause injury.

●

Care must be taken not to injure yourself with the printer paper cutter.

●

Unplug the machine when it is not used for a long period of time.

●

by high

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Utilize our maintenance services.

●

After purchasing the machine, contact

our authorized TOSHIBA TEC representative for assistance

once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

Our preventive maintenance service performs the periodic checks and other work required to maintain

●

the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorized TOSHIBA TEC representative for assistance.

Using insecticides and other chemicals

●

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or

other parts to deteriorate or cause the paint to peel.

( )

Page 5

EO1-33029

Page

1. PRODUCT OVERVIEW............................................................................................................1-1

1.1 Introduction...................................................................................................................... 1-1

1.2 Features........................................................................................................................... 1-1

1.3 Unpacking........................................................................................................................ 1-1

1.4 Accessories ..................................................................................................................... 1-2

1.5 Appearance...................................................................................................................... 1-3

1.5.1 Dimensions...................................................................................................................1-3

1.5.2 Front View.....................................................................................................................1-3

1.5.3 Rear View.....................................................................................................................1-3

1.5.4 Operation Panel............................................................................................................1-4

1.5.5 Interior...........................................................................................................................1-4

2. PRINTER SETUP ..................................................................................................................... 2-1

2.1 Precautions...................................................................................................................... 2-1

2.2 Procedure before Operation ............................................................................................ 2-2

2.3 Assembling the Accessories............................................................................................ 2-3

2.3.1 Assembling the Supply Holder Frame...........................................................................2-3

2.4 Connecting the Cables to Your Printer ............................................................................ 2-4

2.5 Connecting the Power Cord............................................................................................. 2-5

2.6 Turning the Printer ON/OFF............................................................................................. 2-6

2.6.1 Turning ON the Printer..................................................................................................2-6

2.6.2 Turning OFF the Printer................................................................................................2-6

2.7 Loading the Media........................................................................................................... 2-7

2.7.1 Installing the Media onto the Supply Holder Unit ..........................................................2-7

2.7.2 Installing the Supply Holder onto the Supply Holder Frame..........................................2-9

2.7.3 Loading Media into the Printer......................................................................................2-9

2.8 Setting Sensor Positions................................................................................................ 2-12

2.8.1 Setting the Feed Gap Sensor .....................................................................................2-12

2.8.2 Setting the Black Mark Sensor....................................................................................2-12

2.9 Loading the Ribbon........................................................................................................ 2-13

2.10 Inserting the Optional PCMCIA Cards........................................................................... 2-14

2.11 Test Print........................................................................................................................ 2-15

3. PRINTER OPERATION............................................................................................................ 3-1

3.1 Overview.......................................................................................................................... 3-1

3.2 Operating Modes ............................................................................................................. 3-1

3.3 Installing the Printer Drivers............................................................................................. 3-3

3.3.1 System Requirements...................................................................................................3-3

3.3.2 Driver Download ...........................................................................................................3-3

3.3.3 Driver Installation..........................................................................................................3-5

3.3.4 Add Printer....................................................................................................................3-7

3.4 Using the B-852 Printer Properties Menus ...................................................................... 3-9

3.4.1 Summary of Properties...............................................................................................3-10

3.4.2 General Properties Tab...............................................................................................3-11

3.4.3 Details Tab..................................................................................................................3-12

3.4.4 Regional Settings Tab.................................................................................................3-15

3.4.5 Page Setup Tab..........................................................................................................3-17

3.4.6 Graphic Tab................................................................................................................3-20

3.4.7 Bar Font Tab...............................................................................................................3-21

3.4.8 Stock Tab....................................................................................................................3-24

3.4.9 Options Tab................................................................................................................3-28

3.4.10 Testing Tab................................................................................................................3-29

3.4.11 About Tab..................................................................................................................3-32

3.3.5 Uninstalling the TEC B-852 Printer Driver.....................................................................3-8

Page 6

EO1-33029

Please refer to your local Authorized Service representative with regard to any queries you may have in

4. ON LINE MODE......................................................................................................................4-1

4.1 Operation Panel..............................................................................................................4-1

4.2 Operation........................................................................................................................4-2

4.3 Reset..............................................................................................................................4-2

4.4 Dump Mode....................................................................................................................4-2

5. MAINTENANCE......................................................................................................................5-1

5.1 Cleaning.........................................................................................................................5-1

5.1.1 Print Head/Platen/Sensors..............................................................................................5-1

5.1.2 Covers and Panels..........................................................................................................5-2

5.1.3 Optional Cutter Module...................................................................................................5-2

5.2 Care/Handling of the Media and Ribbon.........................................................................5-2

6. TROUBLESHOOTING............................................................................................................ 6-1

6.1 Error Messages..............................................................................................................6-1

6.2 Possible Problems..........................................................................................................6-2

6.3 Removing Jammed Media..............................................................................................6-3

6.4 Threshold Setting ...........................................................................................................6-4

APPENDIX 1 SPECIFICATIONS ................................................................................................ A1-1

A1.1 Printer..........................................................................................................................A1-1

A1.2 Options........................................................................................................................ A1-2

A1.3 Media .......................................................................................................................... A1-2

A1.3.1 Media Type.................................................................................................................A1-2

A1.3.2 Detection Area of the Transmissive Sensor............................................................... A1-3

A1.3.3 Detection Area of the Reflective Sensor ....................................................................A1-4

A1.3.4 Effective Print Area..................................................................................................... A1-4

A1.4 Ribbon......................................................................................................................... A1-5

APPENDIX 2 MESSAGE AND LED............................................................................................ A2-1

APPENDIX 3 INTERFACE.......................................................................................................... A3-1

APPENDIX 4 SYSTEM MODE.................................................................................................... A4-1

A4.1 Operation Panel...........................................................................................................A4-1

A4.2 Overview..................................................................................................................... A4-2

A4.3 Self-Diagnostic Test .................................................................................................... A4-3

A4.4 Printer Parameter Fine Adjustment.............................................................................. A4-5

A4.5 Test Print................................................................................................................... A4-13

A4.6 PCL Emulation Setting............................................................................................... A4-19

A4.7 Additional Information................................................................................................ A4-23

A4.7.1 Self-Diagnostic Test Result Sample and Descriptions.............................................A4-23

A4.7.2 Maintenance Counter/Parameter Check Print Sample and Descriptions................ A4-27

A4.7.3 Magnified Views of Slant Line Pattern...................................................................... A4-30

APPENDIX 5 PRINT SAMPLES ................................................................................................. A5-1

GLOSSARIES INDEX

CAUTION!

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. this manual.

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1. PRODUCT OVERVIEW

EO1-33029

1. PRODUCT OVERVIEW

1.1 Introduction

1.2 Features

1.3 Unpacking

NOTES:

• Check for damage or

scratches on the printer. However, please note that TOSHIBA TEC shall have no liability for any damage of any kind sustained during transportation of the product.

• Keep the cartons and pads

for future transportation of the printer.

Thank you for choosing the TEC B-852 series label/tag printer. This Owner’s Manual contains valuable information from general set-up to how to confirm the printer's operation using a test print, and should be read carefully to help gain maximum performance and life from your printer. This manual should be kept close at hand for everyday reference. Please contact your TOSHIBA TEC representative for further

information concerning this manual.

The B-852 printer has the following features:

• A 8.3 inch wide print head installed in such a compact body that the

size of the printer body (except the Supply Holder Unit) is about 1/3 of the B-872 printer.

• The print head block can be fully opened to provide accessability.

• Various kinds of media can be used since the black mark sensors are

located above and under the media passage, respectively, and the media sensors can be moved from the center to the left edge of the media.

• When the optional interface board is installed, Web functions such as

remote maintenance and other advanced network functions are available.

• Superior hardware, including the specially developed 300 dots/inch

(11.8 dots/mm) thermal print head which allows very clear print quality at a print speed of either 2 inches/sec. (50.8 mm/sec.) or 4 inches/sec. (101.6 mm/sec.).

• Besides the optional cutter module, there is also an optional PCMCIA

Interface Board, Expansion I/O Interface Board, PCL5 Interface Board Kit, and the KB-80-QM Keyboard Unit.

Unpack the printer as per the Unpacking Instructions supplied with the printer.

1.1 Introduction

1- 1

Page 8

1. PRODUCT OVERVIEW

EO1-33029

1.4 Accessories

Be sure to use TOSHIBA TEC approved print head cleaner. Failure to do this may shorten the print head life.

CAUTION!

1.4 Accessories

When unpacking the printer, please make sure all accessories are supplied with the printer.

 Owner’s Manual (1 copy) (Doc./No. EO1-33029)



Print Head Cleaner (1 pc.)

(P/No. 24089500013)



Supply Holder Frame (L) (1 pc.)

(P/No. FMED0035201)



Supply Holder Base (1 pc.)

(P/No. FMBB0063401)

TEC Label/Tag Printer

B-850-TS-12-QQ

Owner's Manual

TOSHIBA TEC CORPORATION

THERMAL HEAD CLEANER



Power Cord (1 pc.)

(P/No. FBCB0030202)



Supply Holder Unit (1 pc.)

(P/No. FMBD0042701)



Supply Holder Frame (R) (1 pc.)

(P/No. FMED0035301)



Wing Bolt M-4x6 (2 pcs.)

(P/No. X20L406130)

1- 2

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1. PRODUCT OVERVIEW

M p

16.9 (429)

16.8 (427)

7.1 (181)

9.6 (243)

10.4 (265)

15.2 (385)

EO1-33029

1.5 Appearance

1.5.1 Dimensions

epth is 18.5 inches (470 mm)

when the optional Cutter

odule is installed on the

rinter.

NOTE:

1.5.2 Front View

1.5.3 Rear View

1.5 Appearance

The names of the parts or units introduced in this section are used in the following chapters.

Operation Panel

LCD Message Display

Dimensions in inches +(mm)

Top Cover

Head Pressure Adjust Lever

Supply Holder Unit

Media Outlet

Expansion I/O Interface Connector (Option)

Parallel Interface Connector (Centronics)

Power Switch

Supply Holder Frame

1- 3

Keyboard Interface Connector

PCL5 Interface Connector (Option)

PCMCIA Card Slot (Option)

Serial Interface Connector (RS-232C)

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1. PRODUCT OVERVIEW

EO1-33029

1.5.4 Operation Panel

1.5.5 Interior

1.5 Appearance

POWER LED

(Green)

[FEED]

[RESTART]

Please see Section 4.1 for further information about the Operation Panel.

Print Head

LCD Message Display

POWER ON LINE ERROR

key

FEED REST AR T P AUSE

ON LINE LED (Green)

ERROR LED (Red)

[PAUSE]

Print Head Block

key

Ribbon Holder

Platen

Paper Guide

Black Mark/ Feed Gap Sensor

Head Block Release Lever

1- 4

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2. PRINTER SETUP

EO1-33029

2. PRINTER SETUP

2.1 Precautions

This section outlines the procedures to setup your B-852 printer prior to its operation. The section includes precautions, connecting cables, assembling accessories, loading media and ribbon, inserting the optional memory card, and performing a test print.

• To insure the best operating environment, and to assure the safety of

the operator and the equipment, please observe the following precautions.

• Operate the printer on a stable, level, operating surface in a location

free from excessive humidity, high temperature, dust, vibration or direct sunlight.

• Keep y our work environment static free. Static discharge can cause

damage to delicate internal components.

• Make sure that the printer is connected to a clean source of AC Power

and that no other high voltage devices that may cause line noise interference are connected to the same mains.

• Assure that the printer is connected to the AC mains with a three-

prong power cable that has the proper ground (earth) connection.

• Do not operate the printer with the cover open. Be careful not to

allow fingers or articles of clothing to get caught into any of the moving parts of the printer especially the optional cutter mechanism.

• Make sure to turn off the printer power and to remove the power cord

from the printer whenever working on the inside of the printer such as changing the ribbon or loading the media, or when cleaning the printer.

• For best results, and longer printer life, use only TOSHIBA TEC

recommended media and ribbons.

• Store the media and ribbons in accordance with their specifications.

• This printer mechanism contains high voltage components; therefore

you should never remove any of the covers of the machine as you may receive an electrical shock. Additionally, the printer contains many delicate components that may be damaged if accessed by unauthorized personnel.

• Clean the outside of the printer with a clean dry cloth or a clean cloth

slightly dampened with a mild detergent solution.

• Use caution when cleaning the thermal print head as it may become

very hot while printing. Wait until it has had time to cool before cleaning. Use only the TOSHIBA TEC recommended print head cleaner to clean the print head.

• Do not turn off the printer power or remove the power plug while the

printer is printing or while the ON LINE lamp is blinking.

2- 1

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2. PRINTER SETUP

I M

EO1-33029

2.2 Procedure before Operation

To communicate with the host computer, either an RS-232C cable or Centronics cable is required.

(1) RS-232C cable: 9 pins

(do not use null modem

cable) (2) Centronics cable: 36 pins (3) Expansion I/O cable: 24

pins (Option)

Use of a Windows Driver will allow issuing media on the B852 printer in place of a general laser printer from a Windows application.

nstalling the optional PCL5

interface board in the B-852

rinter allows use of the drivers which support the PCL5. The printer can also be controlled with its own

rogramming commands. Please contact your TOSHIBA TEC reseller for the

nterface/Communication

anual.

NOTE:

2.2 Procedure before Operation

This section describes the outline of the printer setup.

Unpack the accessories and printer from the box.

Refer to Safety Precautions in this manual and set up the printer at a

proper location.

Assemble the Supply Holder Frame and attach it to the rear of the

printer. (Refer to Section 2.3.)

The host computer must have an available serial port or Centronics

parallel port. (Refer to Section 2.4.)

Be sure to insert the power cord plug into an AC outlet. (Refer to

Section 2.5.)

Load the media roll onto the Supply Holder Unit and set it on the

Supply Holder Frame. (Refer to Section 2.7.)

Adjust the position of the Feed Gap Sensor or Black Mark Sensor

depending on the media being used. (Refer to Section 2.8.)

Load the ribbon into the Print Head Block. (Refer to Section 2.9.)

Turn the Power ON. (Refer to Section 2.6.)

10.

Perform a test print. (Refer to Section 2.11.)

11.

Install the Printer Drivers. (Refer to Section 3.)

2- 2

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2. PRINTER SETUP

M f

EO1-33029

2.3 Assembling the Accessories

2.3.1 Assembling the

Supply Holder Frame

ake sure that the two small

langes at each end of the Supply Holder Base fit into the small rectangular holes at the bottom of the Supply Holder Frames before tightening the Wing Bolts.

fter attaching the supply holder frame to the printer, make sure that it is assembled

irmly.

NOTE:

2.3 Assembling the Accessories

The following procedure outlines the steps required to assemble the Supply Holder Frame and attach the frame to the B-852 printer in preparation for loading the media.

Assemble the Supply Holder Frame (L) and Supply Holder Frame (R)

to the Supply Holder Base using the two M-4X6 Wing Bolts supplied, as shown below.

Supply Holder Frame (L)

Suppl

Holder Frame (R)

Wing Bolt

Attach the assembled Supply Holder Frame to the rear of the B-852

Supply Holder Base

printer by inserting the hooks of the Frame into the two slots in the rear of the printer as shown in the figure below.

Hook

2- 3

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2. PRINTER SETUP

EO1-33029

2.4 Connecting the Cables to Your Printer

The following paragraphs outlines how to connect the cables from the B852 printer to your host computer, and will also show how to make cable connections to other devices such as the KB-80-QM keyboard, etc. Depending on the application software you use to print labels, there are three possibilities for connecting the printer to your host computer. These are:

• A serial cable connection between the printer’s RS-232 serial

connector and one of your host computer’s COM ports. (Refer to APPENDIX 3.)

• A parallel cable connection between the printer’s standard parallel

connector and your host computer’s parallel port (LPT).

• A parallel cable connection between the printer’s optional PCL5

interface connector and your host computer’s parallel port (LPT).

The diagram below shows all the possible cable connections to the current version of the B-852 printer.

c Parallel Interface Cable (Centronics) d Serial Interface Cable (RS-232C) e PCL5 Interface Cable (Option) f KB-80-QM Keyboard Interface Cable (Option) g Expansion I/O Interface Cable (Option)

2- 4

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2. PRINTER SETUP

EO1-33029

2.5 Connecting the Power Cord

1. Make sure that the

2. Use only the power

3. Connect the power

CAUTION!

printer power switch is turned to the off position connecting the power cord to prevent possible electric shock or damage to the printer.

cord supplied with the printer. Use of any other cord may cause electric shock or fire.

cord to a three-prong outlet only, with the third prong being a good ground (earth) connection.

before

2.5 Connecting the Power Cord

. Make sure that the printer power switch is in the off position.

Power Switch

Connect the Power Cord to the printer as shown in the figure below.

Power Connector

Plug the other end of the Power Cord into a grounded outlet as shown in the figure below.

Power Cord

2- 5

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2. PRINTER SETUP

EO1-33029

2.6 Turning the Printer

ON/OFF

2.6.1 Turning ON the Printer

Use the power switch to turn the printer On/Off. Plugging or unplugging the power cord to turn the printer On/Off may cause fire, an electric shock, or damage to the printer.

f an error message appears in the display instead of the ON LINE message or the ERROR LED lamp is illuminated, go to Chapter

6.1, Error Messages.

2.6.2 Turning OFF the

•

Do not turn off the

•

Do not turn off the

CAUTION!

NOTE:

Printer

CAUTION!

printer power while the media is being printed as this may cause a paper jam or damage to the printer.

printer power while the ON LINE light is blinking as this may cause damage to your host computer.

2.6 Turning the Printer ON/OFF

When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer.

To turn ON the printer power, press the power switch as shown in the

diagram below. Note that ( ) is the power ON side of the switch.

Check that the ON LINE message appears in the LCD Message

Display and that the ON LINE and POWER LED lights are illuminated.

Before turning off the printer power switch verify that the ON LINE

message appears in the LCD Message Display and that the ON LINE LED light is on and is not flashing.

To turn OFF the printer power press the power switch as shown in the diagram below. Note that ( { ) is the power OFF side of the switch.

Power Switch

2- 6

Page 17

2. PRINTER SETUP

EO1-33029

2.7 Loading the Media

2.7.1 Installing the Media onto the Supply Holder Unit

1. The Non-removable Supply Holder is the one that slides in the wide slot while the Removable Supply Holder is the one that slides in the narrow slot.

2. Do not turn the supply holder locking knob counter-clockwise too far, or it may come off the supply holder Unit.

NOTES:

2.7 Loading the Media

The following procedure will outline the steps required to install the media onto the Supply Holder Unit and adjust its position in the Supply Holder Frame at the rear of the B-852 printer. The procedure will then show the steps to properly load the media into the printer so that it feeds straight and true through the printer.

The figure below shows the assembled Supply Holder Unit and the paragraphs that follow show the step-by-step procedures to disassemble the Supply Holder Unit, install the media onto the Supply Shaft, then reassembling the Supply Holder Unit so that the auto centering mechanism will automatically center the media on the Supply Shaft.

Stopper

Removable

Supply Holder

Narrow Slot

Wide Slot

Green Supply Holder Locking Knob

Supply Shaft

Non-removable Suppl

Holder

Disassembling the Supply Holder Unit

Position the Supply Holder Unit as shown in the above diagram so that the Non-removable Supply Holder is at the right.

Rotate the green Supply Holder Locking Knob in the direction of

arrow

. Slide the Removable Supply Holder in the direction of arrow

(counterclockwise) to loosen the Removable Supply Holder.

remove it from the Supply Shaft.

. Rotate the green Supply Holder Locking Knob in the direction of

arrow

(counterclockwise) to loosen the Non-removable Supply

Holder.

Slide the Non-removable Supply Holder all the way to the end of the

Supply Shaft until it stops.

2- 7

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2. PRINTER SETUP

EO1-33029

2.7.1 Installing the Media onto the Supply Holder Unit (cont.)

2.7 Loading the Media

The diagram below, and the steps that follow, show the procedures for installing the Media onto the Supply Shaft and reassembling the Supply Holder Unit. Be sure to follow the step-by-step procedure exactly or the auto centering mechanism may not work properly.

If you turn the Removable Supply Holder side down after loading the media, the media may drop by weight. You might be injured by the dropped media.

When installing the media roll, do not push on the Non-removable Supply Holder as this will result in the media roll not being properly centred.

1. This supply holder accepts

2. Use only inside wound label

WARNING!

CAUTION!

NOTES:

four sizes of media core: 38 mm, 40 mm, 42 mm and 76.2 mm.. When using a media roll of 38 mm, 40 mm, or 42 mm, remove the spacers from the supply holders by pushing both hooks of the spacer. Keep the removed spacers safe.

Spacer

Supply Holder

stock. Outside wound label stock may not feed properly. Use outside wound label stock at your own risk.

Do not over-tighten the green supply holder locking knob.

Removable

Green Supply

Locking Knob

Holder

Supply Holder

Print Side

Tab

Slot

Supply Shaft

Media Roll

Non-removable

Supply Holder

Installing the Media and reassembling the Supply Holder Unit

Place the media roll onto the Supply Shaft with the media feeding

from the bottom as shown in the diagram above.

Align the tab of the Removable Supply Holder with the Slot in the

Supply Shaft, then reinstall the Removable Supply Holder by sliding it onto the Supply Shaft as shown in the figure above.

Holding the reassembled Supply Holder Unit in your right hand, apply

pressure only to the reinstalled Removable Supply Holder to push it in the direction of arrow

, causing the auto centering mechanism to

center the media on the Supply Shaft.

Tighten the green Supply Holder Locking Knob for the Removable

Supply Holder by turning it in the direction of arrow

Tighten the green Supply Holder Locking Knob for the Non-

removable Supply Holder by turning it in the direction of arrow

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2. PRINTER SETUP

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2.7.2 Installing the Supply

Holder Unit onto the Supply Holder Frame

ake sure that the brass bushings of the Supply Shaft are seated into the notches so that the entire Supply Holder Unit rotates smoothly.

NOTE:

The reassembled Supply Holder Unit and media roll may be quite heavy, so be careful not to pinch

our fingers when installing the Supply Holder Unit onto the Supply Holder Frame.

CAUTION!

2.7.3 Loading Media into the Printer

The Top Cover can be opened during the operation for control purposes only. It should be closed during normal operation.

WARNING!

2.7 Loading the Media

Insert the assembled Supply Holder Unit into the rear notches of the

Supply Holder Frame as shown in the diagram below.

Brass Bushing

Rear Notch

Supply Holder Frame

Now feed the media from the bottom of the media roll into the media

slot at the rear of the printer as shown.

The following paragraphs outlines how to properly install the media into the printer from the Supply Holder Unit that has been installed in the previous steps.

Raise the Top Cover as shown in the diagram below.

Top Cover

2- 9

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2. PRINTER SETUP

Lock

Free

EO1-33029

2.7.3 Loading Media into the Printer (Cont.)

•

Be careful not touch the Print Head Element when raising the Print Head Block. Failure to do this may cause missing dots by static electricity or other print quality problems.

WARNING!

The Print Head may become hot. Do not touch the Print Head. Risk of injuries. Do not touch moving parts. Disconnect the mains before maintenance of ribbon and media.

CAUTION!

2.7 Loading the Media

Release the Print Head Block by pressing down on the Head Block

Release Lever

Raise the Print Head Block to its fully open position as shown by the

arrow

in the diagram below.

as shown below.

Print Head Block

Print Head Element

Head Block

Release Lever

Release the Paper Guide Locking Levers on the two Paper Guides as

shown in the figure below.

Grasp the right hand Paper Guide and move it to the right to open the

Paper Guides wide enough to accept the media.

Feed the media between the two guides.

Feed the paper under the Upper Sensor Ass’y and pull the paper until

it extends past the Platen. (until it extends past the cutter outlet when the optional Cutter Module is attached.)

Grasp the right Paper Guide and move it to the left to close both Paper

Guides and automatically center the media.

Press the Paper Guide Locking Levers to lock the Paper Guides in

place.

Paper Guide

Upper Sensor

Paper Guide Locking Lever

Platen

Ass’y

2-10

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2. PRINTER SETUP

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2.7.3 Loading Media into the Printer (Cont.)

2.7 Loading the Media

10.

After loading the media, don’t forget to move the Supply Holder

Unit to the forward notches of the Supply Roll Frame as shown below.

Forward Notch

11.

If you are using labels or thick tag paper, then it may be necessary to

increase the head pressure by lowering the Head Pressure Adjust Lever in the figure below.

Head Pressure Adjust Lever

DOWN

Lever position Head pressure Available media

UP Low

DOWN High

•

When using full width media, be sure to turn the Head Pressure Adjust Lever to DOWN, regardless of the thickness.

•

For all kinds of media except the full width media, turn the Head Pressure Adjust Lever to UP, if the print quality is to be ensured

•

If the print tone is light when using thin tag paper, turn the Head Pressure Adjust Lever to DOWN.

NOTE: Head Pressure Adjust Lever Position

•Thin tag paper

•Narrow media

•Label

•Thick tag paper

•Wide media

•Full width media

2-11

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2. PRINTER SETUP

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2.8 Setting Sensor Positions

2.8.1 Setting the Feed Gap Sensor

2.8.2 Setting the Black Mark Sensor

2.8 Setting Sensor Positions

After loading the media, as outlined in the previous paragraphs, it will then be necessary to set the Media Sensors used to detect the print start position for label or tag printing.

With the Print Head Block raised as described in section 2.7.3, pass

the labels under the Upper Sensor Ass’y as shown in the figure below.

Rotate the Green Sensor Adjust Gear to move the Sensor Ass’y to the

left or right to center the arrow (

With the sensor set to the center of the labels, it will best detect the

↑

) over the label.

gap between labels even if the labels are round.

Green Sensor Adjust Gear

Upper Sensor Ass’y

If the Black Mark is printed on the top of the tag media then simply

rotate the Green Sensor Adjust Gear to move the Sensor Ass’y so that the Black Mark Indicator ( ) is directly in line with the Black Mark on the top of the paper.

If the Black Mark is printed on the bottom of the tag media then fold

the media back to be able to see the Black Mark and its relationship to the Sensor Ass’y as shown in the figure below.

Green Sensor Adjust Gear

Upper Sensor Ass’y

2-12

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2. PRINTER SETUP

STEP 1

STEP2

EO1-33029

2.9 Loading the Ribbon

•

e sure to remove any slack in

the ribbon. Printing with a wrinkled ribbon will lower the

rint quality

WARNING!

The Print Head may become hot. Do not touch the Print Head. The Top Cover can be opened during the operation for control purposes only. It should be closed during normal operation. Risk of injuries. Do not touch moving parts. Disconnect the mains before maintenance of ribbon and media.

NOTE:

2.9 Loading the Ribbon

Raise the Top Cover and release and raise the Print Head Block as

described in section 2.7.3, steps 1 and 2.

Hold the Ribbon Supply Roll in your left hand and the Ribbon Take

up Roll in your right hand.

Install the Ribbon Supply Roll into the Print Head Block as shown in

the figure below and described in the following paragraphs.

Step 1, engage the end of the Ribbon Supply Roll Core to the Ribbon

Core Guide

Step 2, engage the opposite end of the Ribbon Supply Roll Core to the

Green Ribbon Winding Core

and push to compress the Ribbon Spring.

releasing pressure to relax the

Ribbon Spring.

6. Rotate the Green Ribbon Winding Core to lock the Ribbon Supply

Roll into position.

Green Ribbon Winding Core

Ribbon Take-up Roll

Ribbon Core Guide

Ribbon Spring

Ribbon Supply Roll

Repeat steps 4 through 6 with the Ribbon Take-up Roll, locking it in

place also.

Take up any slack in the ribbon by rotating the Green Ribbon Winding

Core on the Ribbon Take-up Roll in the direction of arrow

Close the Print Head Block and lock it in place by pressing at

locations

and e in the figure below.

Green Ribbon

Winding Core

2-13

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2. PRINTER SETUP

)

EO1-33029

2.10 Inserting the Optional PCMCIA Cards

1. To protect PC cards,

2. Before inserting or

3. Be sure to protect

4. Do not subject the card

. The card may be

CAUTION!

discharge static electricity from your body by touching the metal cabinet of the printer before touching the card.

removing a PCMCIA card make sure that the printer’s power is turned off.

PCMCIA Cards when not in use by putting them into their protective covers.

to any shocks or excessive force nor expose the card to extremes in temperature or humidity

inserted into the slot halfway even in the wrong orientation. However, the slot is

safety designed so that the card will not seat against the connector pins.

2.10 Inserting the Optional PCMCIA Cards

When the optional PCMCIA interface board is installed into the B-852 printer, there will be two PCMCIA slots available as shown in the figure below. This allows for the use of Flash Memory Type Cards or I/O type Cards such as LAN Cards. The following paragraphs outline how to insert PCMCIA cards.

Make sure that the printer’s power switch is in the OFF position.

Hold the PCMCIA Card so that the model name printed side faces

right. Insert the card into the proper slot until the Eject Button pops out.

Slot 0: (Memory type cards only)

Slot 1: (I/O type cards such as LAN cards

Model Name Printed Side

Eject Button

The following PCMCIA cards can be used.

Type Maker Description Remarks

ATA Card

San Disk

Hitachi

LAN Card 3 COM

Flash

Memory

Maxell

Card (4 MB)

A card conforming to the PC card ATA standard Ether Link III 3C589D PC card

Megahertz® 10M bps LAN PC Card 3CCE589ET Series

EF-4M-TB

----------

Install into the slot (1) only. (This card installed into the slot (0) will not work.)

----------

2-14

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2. PRINTER SETUP

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2.11 Test Print

The following test procedure allows you to perform a print test to verify that the printer is operating correctly. During the running of this test, the

printer will first issue a blank page of media to allow the sensors to detect the Black Mark or Label Gap. Then it will print five pages of slanted lines followed by five pages of sample bar codes then finishing by printing five pages that contain characters of various sizes.

Issue count = 5 of each kind of label Print method = Thermal Transfer (ribbon required) Print speed = 4” per second Sensor = Transmissive (Feed Gap Sensor) or Reflective (Black Mark

sensor). Type of print = Batch (No cut) Print Length = 76 mm

The following paragraphs guide you through the diagnostic procedure for test label printing. Please follow the step-by-step procedures exactly for best results.

Load the media. For best results, use media that is 76 mm or longer in

length.

Press and hold the

[FEED]

and

[PAUSE]

keys while turning on the printer power switch. The LCD Message Display will show the following message.

!',$*$

Press the

[FEED]

key three times to advance to the test print mode as

indicated by the following message in the LCD Message Display.

!7(6735,17

Press the

[PAUSE]

key and the LCD Message Display will display

the following message.

35,17&21',7,21

Press the

[RESTART]

key and the LCD Message Display will change

to show the following message.

$87235,175()/

When the media loaded is:

Tag paper utilizing the Black Mark Sensor (Reflective Sensor) → Continue on to the next step 7. Labels utilizing the Feed Gap Sensor (Transmissive Sensor) → Press the

[RESTART]

key again, and proceed to step

10.

Press the

[PAUSE]

key and the printer will issue one blank label and will then print five labels of slant lines and the LCD Message Display will continue to display the following message.

$87235,175()/

2-15

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2. PRINTER SETUP

I p

EO1-33029

2.11 Test Print (cont.)

f an error occurs during the

rint test the printer will display an error message and stop printing. Refer to Chapte

6.1 for a definition of error messages.

The error may be cleared by

ressing the the test print will not be resumed and the LCD message display will return to showing:

When the

ressed in Step 10, the printer will enter each print pattern detailed on the setting menu mode. To exit, press the

[FEED]

at the same time.

NOTE:

[PAUSE]

<1> DIAG. V1.0A

NOTE:

[PAUSE]

[RESTART]

and

key but

key is

keys

2.11 Test Print

Press the

[PAUSE]

key again and the printer will now print five labels of sample bar codes lines and the LCD Message Display will continue to display the following message.

$87235,175()/

Press the

[PAUSE]

key again and the printer will now print five labels of characters of various sizes and the LCD Message Display will return to showing the test print start message as shown below.

!7(6735,17

10.

Upon pressing the

[RESTART]

key for the second time in step 6,

the LCD Message Display will change to that shown below.

$87235,1775$1

11.

Press the

[PAUSE]

key and the printer will issue one blank label and will then print five labels of slant lines and the LCD Message Display will continue to display the following message.

$87235,1775$1

12.

Press the

[PAUSE]

key again and the printer will now print five labels of sample bar codes lines and the LCD Message Display will continue to display the following message.

$87235,1775$1

13.

Press the

[PAUSE]

key again and the printer will now print five labels of characters of various sizes and the LCD Message Display will return to showing the test print start message as shown below.

!7(6735,17

14.

If necessary, the print test may now be repeated from step 4.

15.

When you have finished performing the test print operation, turn the printer’s power OFF then back to ON and check that the LCD Message Display shows

POWER

LED lights are illuminated.

ON LINE

and that the

ON LINE

and

2-16

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2. PRINTER SETUP

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2.11 Test Print (cont.)

The five printed labels of bar codes and the five printed labels of characters will be 76mm in length regardless of the actual size of the labels installed. However the slant line printed labels will be the same size as the installed labels.

NOTE:

Example of the slant line test print label

Example of the bar code test print label

Example of the character test print label

2.11 Test Print

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3. PRINTER OPERATION

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3. PRINTER OPERATION

3.1 Overview

3.2 Operating Modes

This section provides a functional overview of how the printer receives print data from your host computer and how it will operate in the various

operating conditions. This section also shows you how to install the TEC Printer Drivers into your computer.

Labels will be created on the host computer connected to your printer, using either a commercially available label creation program or using the TEC Command Program Language. Or if the optional PCL5 Interface Board has been installed, the printer will be able to print from any software using the HP-PCL5 Printer Command Language. The label information sent from your host computer will consist of a series of commands that inform the printer of the labels size, layout, orientation, and number of copies to print and will also contain the print data including scaleable text, graphics, and bar codes. The printer electronics will decode the commands and manipulate the data to create a bit graphic image of the label that will be stored in the printer’s memory . The printer electronics will then transfer the image as a series of dots, one line at a time, to the thermal print head.

The thermal print head consists of a line of 2560 thermal elements with each element shaped like a tiny dot. The dot line is 8.5 inches (216.8 mm) in length resulting in a dot density of 300 DPI. As the paper is advanced through the printer by the paper feed mechanism, the thermal head continuously prints the image as a series of dot lines at a resolution of 300 dots per inch, horizontally and vertically.

Precision feeding and back feeding of the label or tag stock is accomplished through the use of specialized stepping motors and photosensors. The label gap sensor or the black mark sensor tells the printer electronics when the label or tag stock is properly positioned under the head for accureate printing.

Tear Off Mode – In this operation mode, when the media has stopped feeding after printing, the label should be in a position that the operator can simply pull the media downward against the tear off bar to tear off the printed label.

3.1 Overview

3- 1

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3. PRINTER OPERATION

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3.2 Operating Modes (Cont.)

Be sure to cut the

•

backing paper of label. Cutting labels will cause the glue to stick to the cutter, which may affect the cutter quality and shorten the cutter life. Use of tag paper when

•

the thickness exceeds the specified value may affect the cutter life.

CAUTION!

3.2 Operating Modes

Continuous (or batch) mode – In this mode, the labels will be

continuously printed and fed until the number of labels specified in

the label issue command has been printed. After the last label of the series has been printed the labels can be torn free from the supply roll in a similar manner as described in the tear off mode above.

Cut Mode - In the cut mode, as each label is printed it is fed forward

to the cutter mechanism where the swing cutter mechanism will precisely cut the label off from the supply roll. The feed mechanism will then backfeed the label or card stock until it is properly positioned under the print head to print the next label in series. The issue command sent to the printer from the Host can inform the printer to cut each label or tag after each has been printed or to perform the cut only after a certain number of labels or tags have been printed and issued.

NOTE:

Cut mode is available only when the optional cutter module (B-7208-QM) is installed.

3- 2

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3. PRINTER OPERATION

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3.3 Installing the Printer Drivers

3.3.1 System Requirements

Windows 3.1® is not supported. Windows 3.1®, Windows 95®, Windows 98®, and Windows NT® of Microsoft Corporation. Pentium® is a registered trademark of Intel Corporation

3.3.2 Driver Download

NOTE:

are registered trademarks

3.3 Installing the Pri nt er Dri vers

The TEC MONO Printer Driver is a fi le of driver in formation files to be used to install TEC monochrome thermal printers to operate under Windows 95

®,

Windows 98

®,

and

Windows NT®. Installation is accomplished by first downloading the set of printer driver files from the TOSHIBA TEC Web Site and transferring the printer drivers to the hard drive of your host computer. Then using the standard Windows Add Printer function, the driver for the B-852 will be installed. Once the driver has been installed, then it becomes quite easy to select the printer properties dialog and set the parameters for printing.

System

a. IBM Compatible PC running Windows 95® or Windows 98® or

Windows NT® Version 4.0 Workstation or Windows NT®

Version 4.0 Server. b. Pentium® processor, 133MHz or greater recommended. c. Installed memory of 16MB minimum (32MB recommended). d. Available Hard Disk space of 10MB or more.

Interface

a. The RS-232C interface b. Centronics interface

The following procedures will show you how to obtain the set of TEC MONO Printer Drivers from the TOSHIBA TEC Barcode Web Site.

Access the TOSHIBA TEC Barcode World Wide Web Site at the

following URL:

http://barcode.toshibatec.co.jp

After accessing the above web site, the screen will appear as shown below.

3- 3

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3. PRINTER OPERATION

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3.3.2 Driver Download (Cont.)

3.3 Installing the Printer Drivers

In the previous screen, click on the

Download

button. The screen

will change to the license agreement screen as shown below.

river File name, capacity and date of the driver may be changed without prior notification. For the latest information about the driver, please contact your authorized TOSHIBA TEC representative.

NOTE:

Read the license agreement and if you accept the terms of the

agreement then click on the terms then click on the

Decline

button. If you do not agree to the

button, but you will be unable to

download the drivers.

Upon clicking on the

button the screen will change to list the available TEC driver sets. Scroll to locate the screen that lists the set of Monochrome drivers and lists the B-852 driver as shown by the screen display below.

Click on the

for WIN95,98&NT

button to begin the download of the driver set file (“Bdrv_Vx_x_Buildxx.exe”). Be sure to note into which directory of your hard drive that the browser transfers the file.

Exit from your browser, and using your Windows Explorer, locate the downloaded file (“Bdrv_Vx_x_Buildxx.exe”). This file will contain the setup program that will be needed to build the driver files on your host computer’s Hard disk.

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3. PRINTER OPERATION

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3.3.2 Driver Download (Cont.)

3.3.3 Driver Installation

For further information about the installation procedure for Windows NT®, please contact

our authorized TOSHIBA TEC

representative.

NOTE:

3.3 Installing the Printer Drivers

When you locate the file, such as Bdrv_Vx_x_Buildxx.exe, double click on the file to begin extracting the setup program files. The screen should appear as shown below.

To extract the driver to the default directory (C:\TEC\MONO\CD)

click on the OK button to begin the extraction. Otherwise click on the

Reference

screen display below.

Select the desired directory to extract the files to and then press the

button to begin the extraction as shown by the following screen

display. (The default directory is shown as the install directory)

Now that the TEC MONO Driver Set has been installed to your hard disk, the driver setup program must be run to extract the driver information files to your hard disk preparatory to your adding the B-852 printer function to your host computer.

Locate the driver set that you downloaded in the previous steps. If you used the default directory, C:\TEC\MONO\CD, go to that directory.

From that directory, run the Setup.exe program to start the Install

Shield Wizard. The screen will change to that shown below.

button to select a different directory as shown by the

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3. PRINTER OPERATION

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3.3.3 Driver Installation (Cont.)

f you click the NO button in the

icense Agreement screen, the rogram will not be installed

NOTE:

3.3 Installing the Pri nt er Dri vers

After the Install Shield temporary files have been loaded, the display

will change to the Welcome screen as shown below.

Click on the

button to continue the installation. The screen will

change to the Software License Agreement screen below.

Carefully read the Software License Agreement. To accept the

conditions of the agreement, click the

Yes

button. If you do not

accept the conditions click on the No button.

Upon clicking on the

Yes

button in the above screen, the display will

change to the Choose Destination Location screen shown below

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3. PRINTER OPERATION

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3.3.3 Driver Installation (Cont.)

3.3.4 Add Printers

f you want to use a shared network printer, you can set it up quickly by browsing for it in

etwork Neighborhood

the printer's icon, and then clicking

NOTE:

Install

on the

, clicking

File

3.3 Installing the Pri nt er Dri vers

Click on the

(TEC_DRV\MONO), or click on the different folder.

Upon clicking on the

copied to the selected folder as shown by the display below.

After all of the files have been transferred the display will change to

the Setup Complete screen below. Click on the the Setup and return to the Windows desktop.

The previous steps have shown you how to download and install all of the TEC MONO Printer Drivers. Before you can use the B-852 printer, its driver must be added using the Windows Add Printer Function.

Click on the Windows

to highlight Settings and click on the

Follow the procedures as outlined in the on screen menus of the Add

Printers Wizard.

Make sure to click on the Have Disk button in the Add Printer Wizard

and indicate the C:\TEC_DRV\MONO folder as the source for the TEC Printer Driver information files.

button to accept the default Destination Folder

Browse

button the driver files will be extracted and

Start

button and then move the mouse pointer

Printers

button to select a

Finish

icon.

button to end

3- 7

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3. PRINTER OPERATION

D y

EO1-33029

3.3.4 Add Printers (Cont.)

3.3.5 Uninstalling the TEC B-852 Printer Driver

o not uninstall the printer until

ou have closed all applications.

If you are going to install an upgraded version of the TEC printer driver you must first uninstall the folder “TOSHIBA TEC PRINTER DRIVER MONO” by the steps outlined here.

NOTE:

CAUTION!

3.3 Installing the Pri nt er Dri vers

After the TEC Printer Driver has been successfully loaded, the

Printers screen should appear as shown below, showing the TEC B852 as being successfully installed.

If it becomes necessary to remove the TEC B-852 printer driver from your host computer, then it can be removed as follows.

In the Printers screen shown above, click on the

highlight it.

Click on the

Delete

screen.

Access the Windows Control Panel and click on the Add/Remove

Programs icon.

The Add/Remove Program Properties window will appear. In this

window, click on highlight it and then click on the

In the Confirm File Deletion screen that appears, click on the

Yes

File

menu, and when the File sub menu appears, click on

. The icon for the TEC B-852 will disappear from the Printers

TOSHIBA TEC PRINTER DRIVER MONO

Add/Remove

button to complete the removal of the TEC Printer Driver.

TEC B-852

button.

icon to

3- 8

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3. PRINTER OPERATION

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3.4 Using the B-852 Printer Properties Menus

• The

bottom of the display appears grayed out for the general tab, but will be active for most of the other tabs. Clicking the provide some extensive help screens.

• Clicking on the

the top of the properties display and then pointing to a function on the properties page will result in the appearance of a small help message concerning that function.

• The Apply button at the

bottom of the display should be clicked after making any changes to the properties, to immediately apply the changes.

NOTES:

Help

button at the

Help

button at

button will

3.4 Using the B-852 Printer Propert i es Menus

This section will outline how to use the B-852 Printer Properties menus to control the printing performance of the printer. The following paragraphs will show you how to access the Printer Properties menus and how to change printer settings through these menus.

Access the Printers screen, and then right click on the

icon to access the printer functions menu as shown below.

Highlight and click on Properties in the functions menu as shown in

the screen display above. The TEC B-852 Properties screen will appear as shown below.

TEC B-852

3- 9

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3. PRINTER OPERATION

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3.4.1 Summary of Properties

3.4 Using the B-852 Printer Propert i es Menus

The B-852 Properties setting page has eleven tabs to select the different property setting menus. Clicking on a tab will display the menu associated with that property allowing you to make changes to the operation of the printer. The following paragraphs will summarize these properties.

• General – When clicking on this tab, you can print a test page and

select the composition of separator pages if used.

• Details – After clicking on this tab you can make changes to printer

port settings, time out settings, and spool settings.

• Color Management – This tab would not be used with the B-852

printer as it is used only for associating color profiles with color printers.

• Regional Settings – Clicking on this tab will allow you to change the

language that the driver displays and also allows you to specify the units of measurements (mm, inches, etc.) displayed by the driver.

• Page Setup – Clicking on this tab allows you to specify the default

label size and orientation and create new labels or edit existing labels, and to specify the number of labels to be printed.

• Graphics – Clicking on this tab allows you to select the printer

resolution, dithering method, and print intensity (darker or lighter).

• Bar Fonts – Clicking on this tab allows you to add new bar code

fonts, edit existing bar code fonts, delete existing bar code fonts, or import and export bar code fonts as *.sbf files.

• Stock – Clicking on this tab will allow you to select the print method,

sensor type, set label gap, select issue mode and specify cutter use, set print speed (2 or 4 inches per second), and make fine adjustments to print feed, backfeed, cut, and strip positions.

• Options – Clicking on this tab allows you to select graphic transfer

mode and to adjust the print density in direct thermal or thermal transfer mode.

• Testing – Clicking on this tab allows you to print a test label, send a

file to the printer, check the thermal head for broken pins, set print logging options and view or clear the log, specify ribbon settings, feed a label, and cut the last printed label.

• About – Clicking on this tab will provide you with a way to check

the installed driver version, printer capabilities, and system information, and also to read the software license agreement covering this driver.

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3.4.2 General Properties Tab

• If you share this printer, the

comment will be displayed on computers that share this printer. However, if you change the comment, the updated version will not appear on the other computers unless the printer is reinstalled.

• Separator pages are useful if

many people are using your printer or if you are printing multiple documents at once.

• A separator page can be a full

page that includes graphics or a simple page with text only.

• You can use any Windows

metafile (.wmf) for a separator page.

• You can set up separator

pages only if the printer is attached directly to your computer.

NOTE:

NOTES:

3.4 Using the B-852 Printer Propert i es Menus

This property will allow you to set up a comment, designate a separator page, or print a test page.

Comment Window - Provides a place for you to add a comment about the printer; for example, when it is available or what it is used for.

Separator page - Inserts a page between each document printed. If you want to use a custom separator page, click the

Browse

button to locate and specify which separator file you want to print between documents. The display below shows the screen display when the arrow of the Separator page: scrolling text box has been clicked showing the choices for a separator page.

Print Test Page

button - Clicking on this button will send a test page to

your printer to verify if it has been properly set up for printing.

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3.4.3 Details Tab

The

print to the following

: scrolling text box

ort

displays the port the printer is connected to or the path to the network printer being used. The print path can be changed by typing the network path here, by opening the list and clicking a different port, or by clicking the Add Port button and specifying a new port.

NOTE:

3.4 Using the B-852 Printer Propert i es Menus

This property will allow the necessary functions needed to select, add or delete a printer port, select a different printer driver, capture additional network printer ports, designate timeout settings, change spool settings, and change the port settings. After clicking on the

Details

tab, the

following screen will appear.

Select a Printer Port - The box, the

Add Port

button, and the

Print to the follow i ng port :

Delete Port

button work together to

scrolling text

allow the selection of a different port than the default port for printing. The screen below shows what appears when clicking on the arrow of the

Print to the follow i ng port

: scrolling text box.

To print to a file, click

Print to the following

the

port:

NOTE:

scrolling text box.

File

Print to the follow ing port:

the

Delete Port...

the contained on the

Clicking on the

Add Port..

. button will allow adding additional ports to

button will allow the deletion of ports currently

Print to following port:

3-12

scrolling text box while clicking on

scrolling text box.

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3.4.3 Details Tab (Cont.)

When clicking on the arrow in the

Print using the

following driver:

text box, a drop down list appears showing all the current drivers installed on the host computer (as in the display at the right), to allow the selection of a different driver from the list.

NOTE:

scrolling

3.4 Using the B-852 Printer Propert i es Menus

Select a Different Printer Driver - The

driver:

scrolling text box works with the

Print using the follow ing

New Driver..

. button to add new printer drivers to the PC and to select a different driver from the one currently being used. The current driver will be highlighted in the list.

%

7(& %

f problems occur when

rinting large documents, it may become necessary to increase the value of the

Transmission Retry:

timeout setting.

NOTE:

When clicking on the

Driver

as shown above right will appear. However, when clicking on the screen shown at the top of the next page will appear, allowing the installation of an entirely new driver to the host computer.

NOTE:

New

button, the same screen

Yes

button, the

Not Selected Timeout Setting Box - Allows entering a value to specify how much time (in seconds) Windows will wait for the printer to be online before reporting an error.

Transmission Retry Timeout Setting Box - Allows entering a value to specify how much time (in seconds) Windows will wait for the printer to be ready to print before reporting an error.

When clicking on any other driver besides the current one from the list, the following screen display will appear.

Clicking on the clicking on the

Yes

button will result in the driver being changed, but

button will prevent the driver from being changed.

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3.4.3 Details Tab (Cont.)

3.4 Using the B-852 Printer Propert i es Menus

• Click

Port

• In the

printer port desired to be captured. Type the network path, and then click

• In

port

mapped.

NOTES:

Capture Printer

Device

Print to the following

, click the port just

list, click the

• If spooling is turned off it will

become impossible to pause print jobs.

•

If this printer is a network printer and spooling is turned off, then the print offline

•

If problems occur printing with the EMF option then try the RAW option.

NOTES:

Capture Additional Printer Ports - When clicking on the

Printer Port

and mapping it to a network drive. When clicking on

. button it will allow the capturing of a port (LPT1~LPT9)

End Capture

Capture

...it will end the capture, removing the mapping of a port from a network drive.

Changing Spool Settings - When clicking on the

Spool Settings...

button the following screen will appear to allow changing of the spool settings for the printer driver.

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3.4.3 Details Tab (Cont.)

f using the serial interface (COM port) for connection to the B-852 printer, make sure that the settings here agree with the settings set in the printer

arameter settings.

NOTE:

3.4.4 Regional Settings Tab

3.4 Using the B-852 Printer Propert i es Menus

Changing Port Settings -

screen that will appear will depend on whether a parallel port (LPT) or a serial port (COM) is currently highlighted in the

scrolling text box. For example, if one of the COM ports is highlighted

port:

in the

Print to the following port:

When clicking on the

scrolling text box, then

Port Settings

Print to the following

button, the

the following

screen will appear to allow changing the settings for that port.

This properties management screen will allow changing the language and units of measurement to agree with the region in which these printers are being used. After clicking on the

Regional Settings

tab the following

display will appear.

NOTE:

y default, the driver will use the Regional Settings as specified in the Windows Control Panel for settings like language, measurement system, and decimal point or comma.

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3.4.4 Regional Settings Tab (Cont.)

•

If displaying the driver in a language other than the system default is desired, choose the language here. Changes to the language will not take effect until the dialog is closed and opened again.

•

For a language to list here, there must be a driver translation in that language and it must be supported by the current operating system. Languages requiring doublebyte character sets, such as Japanese or Chinese, may not be available unless running under the corresponding version of Windows.

NOTES:

3.4 Using the B-852 Printer Propert i es Menus

Language Selection

text box, the following screen will appear to allow selection of the desired language to be used in the printer driver property screens.

- By clicking on the arrow in the

Language:

scrolling

•

It is possible to specify a value in another system of measurement by typing the desired units after the name. For example, if the driver is set to inches, simply type “3.5 cm” into any edit control and it will be automatically converted into “1.38 in”.

•

The “Use System Default” selection will use the system of measurement that is currently selected in Windows Control Panel’s Regional Settings.

NOTES:

Measurement System Selection

Units:

scrolling text box, the following screen will appear to allow the

- By clicking on the arrow in the

selection of the desired units of measurement.

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3.4.5 Page Setup Tab

NOTE:

When specifying a label stock size different from the existing label stock sizes, either create a new label stock size or edit an existing one. Pushing the New button brings up the same dialog as the Edit button, except that instead of viewing an existing se of label stock settings, it

rovides a new blank set to set

as desired.

3.4 Using the B-852 Printer Propert i es Menus

The Page Setup properties management screen is the area in which to specify the label stock, specify the print orientation, specify black on white or white on black (negative) print, specify the number of labels to print, and set some advanced options. After clicking on the Page

tab, the following screen will appear.

Setup

Label Stock - In the preceding display, the area dealing with Label Stock allows configuring the size of the label stock loaded into the printer. Either specify a previously loaded stock by name through the scrolling text box, add a new label stock specification to the list, edit a label stock already on the list, import a stock list file (*.sfm), or export the current stock list as a *.sfm file. Clicking on the arrow of the scrolling text box, will reveal a drop down list showing all the current stock listing as shown in the screen display below.

Name:

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3.4.5 Page Setup Tab (Cont.)

The options available in the Edit Label Stock dialog are:

abel Stock Name. Used to

display the name of the existing label stock name that is being edited or to enter the name of a new label stock size.

abel Size. Used to specify the

height and width of a label stock size. Keep in mind that height and width are relative to the orientation of the label. For example, when printing using portrait orientation, there may be a label with a height of 6” and a width of 4”.

owever, when changing the orientation to landscape, the height would change to 4” and the width to 6”. Exposed Liner Width. Used to specify the distance between the edges of the paper backing the label and the edges of the label.

ost applications allow defining page orientation from within the application, but many do not allow 180° rotation of the image. Choose the default page orientation

rom those shown at the right.

NOTES:

NOTE:

3.4 Using the B-852 Printer Propert i es Menus

By clicking on either the

New

button or the

Edit

button, the following

screen display will appear.

• When the

New

button has been pressed, a new label name, width, height, and exposed liner widths may be specified and when the OK button is clicked it will be added to the stock list.

• When the

Edit

button has been pressed, the highlighted label in the stock list can have its name, width, height, and exposed liner width changed to new values.

By clicking on the

Portrait, Landscape, Portrait rotated 180

Landscape rotated 180

radio buttons,

the print orientation can be

, or

changed. The preview page to the left of the orientation buttons will change to reflect the selected orientation as shown below.

Portrait

Landscape

Portrait

rotated 180°

Landscape

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3.4.5 Page Setup Tab (Cont.)

Copies

The set to one because most

rograms know how to specify

a copy count to the driver.

anually specify this driver setting when using programs that don’t properly take advantage of a printer’s copying capability. (In these cases, be sure to leave copies set to “1” in the program, otherwise it will print many more copies than desired!).

n order to make any changes to the will be necessary to have knowledge of the command

rogramming language used to

send label commands to the

rinter. Information about the TEC Printer Command Language is provided in TEC’s External Equipment Interface

anual. Please contact your

TOSHIBA TEC representative

or further information

concerning this manual.

The Advanced Options dialog allows control of the printer options for which the printer driver does not provide explicit control. This is done with four fill-in data fields for user-defined commands. Also

or importing or exporting

reviously specified printer

driver settings.

NOTE:

option is usually

NOTE:

User Commands

NOTE:

, it

3.4 Using the B-852 Printer Propert i es Menus

When the

Negative

check box has been checked, the print will be white on black. When this check box is unchecked, the print will be black on white. The preview page to the left of the orientation buttons will reflect negative or positive print selection.

The up and down arrows of the

Copies:

scrolling text box can be

clicked to increase or decrease the number of copies to be printed.

When the

Advanced Options

button has been clicked, the screen

display will change to that shown below.

Additional Advanced Options Printing Preferences - The following settings will allow saving or

exporting the settings of this printer driver so that they may be imported into a different or freshly installed printer driv er. It also allows importing previously saved settings to replace the current settings of this printer driver. The settings will be exported into a file name created and will have a SDM extension (*.sdm)

•

Import

- Allows importing previously saved printer driver settings. The settings that can be imported depend on which printer driver is being used.

•

Export

- Allows exporting the settings of this printer driver. The settings that can be exported depend on which printer driver is being used.

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3.4.5 Page Setup Tab (Cont.)

This Setting is for advanced users only. Do not change this setting otherwise.

3.4.6 Graphics Tab

WARNING!

3.4 Using the B-852 Printer Propert i es Menus

Enable Device Line Substitution

- Most applications draw lines as a graphic, rather than using line comm ands built- in to the printer. With this feature enabled, the driver will try to use the printer's line commands to draw lines and boxes whenever possible. Some applications do not always print correctly with this feature enabled. Enabling this feature will cause vertical or horizontal lines to be recognized as a printer command rather than a graphic.

Minimum Length

. - The minimum length of a line that is to be

recognized as a printer command.

Unprintable Width

- Setting the Unprintable Width allows making minor adjustments in the horizontal positioning of the printed image on the label. The distance from the edge of the label stock being used to the print head may be slightly different than the default setting in the driver due to manufacturing differences. Making small adjustments to this number can help compensate for the difference and obtain a more accurate object placement.

The options that are available on the Graphics property page allow specifying how text and images will be printed on the label. When

clicking on the

Graphics

tab the following screen display will appear.

Resolution

- This scrolling text box will show the printers possible resolution settings. On the B-852 only one resolution is available, 300 dpi x 300 dpi.

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3.4.6 Graphics Tab (Cont.)

any Windows programs allow designing with different colors and shades of gray, even though the thermal printer only prints in one color: black. By outputting different black dot-patterns, each color can be translated into what appears to be a different shade of gray on the printer.

NOTE:

3.4 Using the B-852 Printer Propert i es Menus

Dithering

- Creating the illusion of different shades of gray by varying

the pattern of dots. Close observation reveals that varying the patterns of black and white dots produces different shades of gray. There are no gray dots at all. The more dither patterns that a device or prog ram supports, the more shades of gray it can represent. This screen allows making the following selections for dithering.

None

•

. Outputs the sharpest images when printing bitmap graphics that

contain only black and white, but no colors or grays.

•

Coarse.

Does the best job of printing lots of different shades of gray,

but will but will soften the edges of graphic images the most.

Fine.

•

Retains greater clarity in higher resolution graphic images than than the “Coarse” setting, but can’t print as many different shades of gray.

Line Art

•

. The “Line Art” dithering method uses patterns optimized

for printing line art, rather than general purpose images.

Error Diffusion

•

. Uses a more complex algorithm to avoid the

patterned look of the “Coarse” or the “Fine ” setting.

Intensity

- The intensity of the printed label can be adjusted with the

slider bar from 0 (darkest) to 200 (lightest). Default value is 100.

Color

- the only selection here on the B-852 series is Monochrome.

3.4.7 Bar Fonts Tab

• Most thermal printers have

internal support for many different bar code symbologies. Most Windows applications are unable to access these bar codes directly. However, it is possible to create an artificial font that represents a bar code, and then this font will be listed and can be selected within any Windows application that supports printer fonts. At print time, the font is converted by the driver into the desired bar code.

• Some symbologies will have

minimum and maximum data lengths, or only accept certain characters. The bar font functionality in this driver will properly filter, format and add necessary characters to bar codes before they are printed.

NOTES:

This Property Page will allow adding, deleting, modifying, importing, exporting, and viewing currently defined bar code fonts. These fonts will be listed in many Windows applications that normally do not support printing bar codes. Although they will not appear as bar codes on the screen, they will print as bar codes. An unlimited number of bar fonts can be created, each of which may have different bar code parameters.

Upon pressing the

Bar Fonts

tab the screen display below will appear.

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3.4.7 Bar Fonts Tab (Cont.)

3.4 Using the B-852 Printer Propert i es Menus

The above window has the following functions:

• Bar Fonts View List. This window will display a list of all bar code

fonts currently set up and their resolution they were created at in dots per inch (dpi). The status bar at the bottom of this list will display information about the currently selected font.

New

•

button. Allows adding a new bar font. If a font in the view window is selected, the new bar code font settings will be copied from the currently selected bar code font.

Edit

•

button. Allows modifying the currently selected bar code font.

Delete

Import

previously been exported.

Export

button. Allows removing the currently selected bar code font.

button. Allows importing a list of bar code fonts that have

button. Allows exporting the current bar code font list to a file. This file can be loaded into the driver on a different host computer, and even a different operating system.

• Show Supported Bar Fonts Only. Checking this box limits the view

of bar code fonts to only those supported by the current printer.

Whenever the

New

button or the

Edit

button is pressed, the following

screen display will appear:

Options on the Edit Bar Code Font property page above, will allow specifying exactly how the printed bar code should appear on the document or label.

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3.4 Using the B-852 Printer Propert i es Menus

3.4.7 Bar Fonts Tab (Cont.)

The Edit Bar Code Font

roperty page will display different options depending on which bar code symbology is selected. For example, if the Symbology option is set to “Interleaved 2-of-5,” the only symbology-specific option tha t will be displayed is Check Digit.

owever, if the Symbology option is set to “Code 128,” the symbology-specific area will also display the UCC/EAN-128 and Code Set options.

NOTE:

Bar Code Options:

• Symbology. Used to specify the symbology (bar code language) for

bar codes.

• X dimension. Used to specify bar code density using the narrow bar

"X-dimension." (Used with all symbologies except US Postnet.)

• Bar Code Orientation. Used to change the vertical or horizontal

orientation of an object on the label.

• Human Readable. Used to specify the position and visibility of the

human readable characters displayed with the bar codes on the labels.

• Ratio. Used to specify the wide-to-narrow element ratio of the bar

code. (Used with Full ASCII 3-of-9, Regular 3-of-9, Codabar, Interleaved 2-of-5, and MSI Plessey only.)

Symbology Specific Options:

• Check Digit. Used to specify whether or not check digits will be

added to bar codes. (Used with Full ASCII 3-of-9, Regular 3-of-9, Interleaved 2-of-5, and MSI Plessey only.)

• UCC/EAN-128. Used to specify whether or not the Software will

automatically add certain characters and perform certain functions required to print UCC/EAN-128 bar codes. (Used with Code 128 only.)

• Code Set. Used to specify which of the three Code 128 characters sets

(Code A, Code B, or Code C) will be used to print Code 128 bar codes. (Used with Code 128 only.)

• Version. Used to select one of several supported sizes of Code One.

(Used with Code One only.)

• UCC/EAN FNC1 Prefix. Used to specify whether or not the first

character in a Code One bar code should be the UCC/EAN FNC1 character. (Used with Code One only.)

Symbology Specific Options: (continued)

• Correction Level. Used to specify one of nine levels of error

correction for PDF417 bar codes. (Used with PDF417 only.)

• Truncated. Used to specify that a trimmed-down version of a

PDF417 bar code be printed in order to save space on the label. (Used with PDF417 only.)

• Row Height. Used to specify the height of each row in a PDF417 bar

code. (Used with PDF417 only.)

• Columns. Used to specify the number of columns in the checkerboard

data area of a PDF417 bar code. (Used with PDF417 only.)

• Start Character. Used to specify which one of the four letters, a - d,

will be used as the start character with a Codabar bar code. (Used with Codabar only.)

• Stop Character. Used to specify which one of the four letters, a - d,

will be used as the stop character with a Codabar bar code. (Used with Codabar only.)

• Guard Bar Height. Used to specify the length of the UPC guard bars.

(Used with UPC-A, UPC-E, EAN-13, and EAN-8 only.)

• Supplemental. Used to append UPC supplemental bar. (Used with

UPC-A, UPC-E, EAN-13, and EAN-8 only.)

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3.4.7 Bar Fonts Tab (Cont.)

Pressing the Help button on the

ar Code Font property page will access additional information concerning each of the above bar font properties

NOTE:

3.4.8 Stock Tab

3.4 Using the B-852 Printer Propert i es Menus

• Symbol Type. Used to specify the type and level of error correction to

use. (Used with Data Matrix only.)

• Character Set. Used to specify the allowable characters for data.

(Used with Data Matrix only.)

• Use Prefix. Used to add a prefix to a bar code. (Used with Data

Matrix only.)

• Shape. Used to specify whether the bar code will print in the shape of

a square or a rectangle. (Used with Data Matrix only.)

• White on Black. Used to reverse the bar code so that it prints white

on a black background. (Used with Data Matrix only.)

• Mode. Used to specify one of the different modes MaxiCode supports.

(Used with MaxiCode only.)

• Zipper Block. Used to specify whether or not a MaxiCode zipper

block will print with the bar code. (Used with MaxiCode only.)

• Contrast Block. Used to specify whether or not a MaxiCode contrast

block will print with the bar code. (Used with MaxiCode only.)

Stock Properties, one of the most important property setting pages. This page allows the selection of media settings (Ribbon use, sensor type, and label gap length), issue settings (batch or strip mode, cutter use, and print speed), as well as fine adjustments (feed length, backfeed length, cut strip position, and print shrinkage).

After pressing the

Stock

button, the following screen display will

appear.

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3.4.8 Stock Tab (Cont.)

The status of this setting in the

rinter affects the print head temperature. Accordingly, the setting must agree with the label stock that is being used in order to ensure maximum print quality.

NOTE:

3.4 Using the B-852 Printer Propert i es Menus

Print Method - The following screen display shows what appears when the arrow of the

Direct Thermal

without the use of a ribbon.

Thermal Transfer - Select this option when printing with a ribbon. Sensor Select - The following screen display shows what appears when

the arrow of the

Print Method:

- Select this option when printing on thermal labels or tags

Sensor:

scrolling text box has been clicked on.

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3.4.8 Stock Tab (Cont.)

Issue Mode

n ing is done in Batch Mode (with back feed).

NOTE:

, Normal print-

3.4 Using the B-852 Printer Propert i es Menus

Sensor Select

• None. Used to specify that either continuous forms (labels without

gaps) are being used or that, if there are gaps or marks, they should be ignored.

• Reflective. The reflective sensor is used to detect the marks on

continuous stock that has black marks on the back.

• Transmissive. The transmissive sensor is used to locate the gaps

between labels.

• Transmissive (Preprinted Labels). This sets the transmissive

sensor's threshold setting to work better with pre-printed label stock.

• Reflective (Manual Threshold). This allows setting the reflective

sensor's threshold on the printer itself. See the printer's documentation for information on how to set this threshold.

Label Gap

labels. This setting may be set between 2.0 and 20.0 millimeters.

This is the box for typing in the length of the gap

between

Issue Mode – When the arrow on this scrolling text box is clicked on, only one option will be available and that is batch mode with back feed since this model printer does not use the strip module.

Cut Mode – When the arrow on the

Cut:

scrolling text box is clicked on,

the following display appears.

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3.4.8 Stock Tab (Cont.)

efore executing any large

rint runs, confirm that any increased speed settings specified do not result in unacceptable output quality.

NOTE:

3.4 Using the B-852 Printer Propert i es Menus

When a cutter is installed on the printer, the Cut option is used to enable the cutter operation and specify how often labels should be cut. The following settings are available for the Cut option.

• Disabled. This is the default setting.

• After Every Label. Cuts labels after each label is finished printing.

• After Entire Job. Cuts labels only after the entire print job is finished

printing.

Specified Interval

Interval setting. The interval setting window will appear to the right after clicking on Specified Interval

the interval.

. Cuts labels after the number of labels specified in the

to allow entering in the number of labels for

Print Speed - When clicking on the arrow of the

Print Speed:

scrolling

text box, it will allow the print speed selections of either 2 inches per second or 4 inches per second.

Fine Adjustment – Allows for adjusting the following parameters. Click on the Set check box to enable setting fine adjustments through this property page. If not checked, the fine adjustments are grayed out and cannot be changed.

• Feed - Specifies the length of label stock that will feed after printing.

• Backfeed - Specifies the length of label stock that is retracted before

printing. This entry window is only available in cut or strip mode.

• Cut/Strip Adjustment - When cutting, this specifies the length of

label to feed before cutting the label. This entry window is only available in cut mode.

Print Shrinkage - Used to compensate for label print shrinkage or expansion.

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3.4.9 Options Tab

3.4 Using the B-852 Printer Propert i es Menus

This page will allow selecting a graphics transfer mode and to make adjustments to the print tone (lighter or darker print). When selecting the

Options

tab, the following display screen will appear.

Graphic Options

to the printer. The default is to use the fastest method supported by the printer. When clicking on the arrow in the box, the following selection screen will appear.

- Allows selecting the method used to download graphics

Transfer Mode:

scrolling text

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3.4.9 Options Tab (Cont.)

Be careful not to set the print density adjustment too high as it can shorten the life of the print head. This also may cause ribbon tearing if set too high in thermal transfer mode.

CAUTION!

3.4.10 Testing Tab

3.4 Using the B-852 Printer Propert i es Menus

Print Density Adjustment - Clicking on the

Set:

check box is necessary to enable the print density adjustment from this property page. If not checked then no adjustment is possible. When this box is checked, the screen appears as below.

Print density can be set separately for direct thermal and for thermal transfer modes. Click on the increase/decrease arrows to adjust the print density between -10 and +10 in increments of 1.0

This page will allow the execution of certain diagnostic tests and some additional maintenance settings. When clicking on the

Testing

following screen display will appear.

tab, the

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3.4.10 Testing Tab (Cont.)

3.4 Using the B-852 Printer Propert i es Menus

Print Test Label

button - Clicking on this button will print a test label to assist in troubleshooting printing problems. This should help verify that the computer being used is communicating with the printer.

Send File to Printe

r... button - Click this button to send a file (*.prn)

irectly to the printer. The driver does no processing on the contents of his file, and it must already consist of commands understood by the rinter.

Check Print Hea

broken pins test. The test will detect if thermal elements in the print head are open. A failed test would suggest a need to replace the print head to ensure perfect print quality. Clicking on this button will bring up the following display window.

button - This option allows execution of the printer’s

d...

• The

Head:

scrolling text box is only available if the printer happens to be a color printer, which will allow selection of one of the color heads.

• The broken pins check is only available on printers containing the

broken pins check circuitry. The B-852 printer does indeed contain the broken pins check circuit.

• Clicking on the

Specify Range:

check box will allow entering in a range of elements to check by inputting the starting and ending width into the two "Specify Range" windows.

•

Click the printer’s LCD display for a pass/fail message. Failure of this test indicates that one or more of the head’s thermal elements are open and the thermal head will need to be replaced.

button to start the test. After starting the test check the

3-30

Page 58

3. PRINTER OPERATION

EO1-33029

3.4.10 Testing Tab (Cont.)

The Logging Options dialog supports logging print jobs and recording printer code to files

or debugging purposes. This

code can be submitted to suppor

ersonnel if problems arise in

the operation of the driver.

NOTE:

3.4 Using the B-852 Printer Propert i es Menus

Logging Options

- When the

Logging Options

button is clicked, the

following display screen will appear.

Logging - Supports logging print jobs and recording printer code to files for debugging purposes. This code can be submitted to support personnel if problems arise in the operation of the driver.

Log Print Jobs

•

- This check box must be checked in order to generate a log file that will list the name of each document and the printer it was printed to. Jobs are logged in the order they are spooled.

Log File

•

use the

- Into this text box, type the full path name of the log file or

Browse

button to locate an existing log file. It is possible to share a log file between multiple printers by specifying the same file name in each driver.

View Log

•

button - View the current log file when this button is

clicked.

Clear Log

•

button - Erase the current log file when this button is

clicked. The next job printed will be the first job in a new log file.

Printer Code Recording -

the print code sent to the printer to a file. Unlike using the Print to File option in most applications, Printer Code Recording allows printing to the printer and to a file simultaneously.

•

Record Printer Code

printer code to the specified directory. Each print job will generate a separate file.

Overwrite Files With Same Name

•

Printer Code Recording allows recording of all of

- This check box must be checked to record

- The driver will name print

code files by adding a .PRN extension to the name of the document being printed. Normally, if the file already exists, a unique name is generated by adding a number to the end of the new filename. If this check box is checked, it will cause the driver to overwrite existing files.

4.4 Dump Mode

When the printer is turned on, the “ON LINE” message appears on the LCD message display. It is shown during standby or normal printing.

The printer is turned on, standing by, or printing.

21/,1(

If any error occurs during printing, an error message appears. The

printer stops printing automatically. (The number on the right column shows the number of unprinted media.)

123$3(5

To clear the error, press the

printing.

21/,1(

. If the

printing temporarily. (The number on the right column shows the number of unprinted media.)

When the

Reset operation clears the print data sent to the printer from the computer, and returns the printer to an idle condition.

The printer is turned on, standing by, or printing.

To stop printing, or clear the data sent from the computer, press the

[PAUSE]

Press and hold the

Press the

cleared, and the printer returns to an idle condition.

In Dump mode, any characters sent from the host computer will be printed. Received characters are expressed in hexadecimal values. This allows the user to verify programming commands and debug the program. And for other details, please refer to your nearest TOSHIBA TEC service representative.

[PAUSE]

3$86( 

[RESTART]

21/,1(

key. The printer stops printing.

3$86( 

!5(6(7

[PAUSE]

21/,1(

key is pressed during printing, the printer stops

[RESTART]

key. The data sent from the computer will be

[RESTART]

key is pressed, the printer resumes printing.

key for 3 seconds or longer.

key. The printer resumes

4- 2

Page 63

5. MAINTENANCE

(

)

EO1-33029

5. MAINTENANCE

•

Be sure to disconnect the Power Cord before performing maintenance. Failure to do this may cause an electric shock.

•To avoid injury, be careful not to pinch or jam your fingers while opening or closing the cover and Print Head Block.

•

The Print Head may become hot. Do not touch the Print Head.

•

Do not pour water directly onto the printer.

5.1 Cleaning

5.1.1 Print Head/Platen/ Sensors

•

Do not allow any hard objects to touch the print head or platen, as this may cause damage to them.

•

Do not use any volatile solvent including thinner and benzene, as this may cause discoloration to the cover, print failure, or breakdown of the printer.

•

Do not touch the print head element with bare hands, as static may damage the print head.

•

Be sure to use the print head cleaner enclosed with this printer. Failure to do this may shorten the print head life.

WARNING!

CAUTION!

5.1 Cleaning

This chapter describes how to perform normal maintenance. To maintain the printer performance and quality print, please clean the printer regularly, or whenever media or ribbon is replaced.

The following sections describe periodic cleaning of the unit.

Turn off the printer. Open the Top Cover.

Press the Head Block Release Lever to release the Print Head Block.

Raise the Print Head Block and remove the ribbon.

Clean the Print Head Element with the supplied Print Head Cleaner.

Print Head Cleane

P/No.:

Hold the Sensor Lift Tab and lift the Upper Sensor Ass’y.

Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft

Wipe the Platen with a soft cloth slightly moistened with ethyl

24089500013

cloth. alcohol.

Print Head Element

Print Head

Sensor Lift Tab

NOTE:

Please use the TEC approved Print Head Cleaner which can be purchased from an authorized TOSHIBA TEC service representative.

5- 1

Feed Gap Sensor and Black Mark Sensor

Platen

Page 64

5. MAINTENANCE

EO1-33029

5.1.2 Covers and Panels

Do not use any volatile solvents including thinner and benzene, as this may cause discoloration or distortion of the cover.

CAUTION!

5.1.3 Optional Cutter Module

1. Be sure to turn the

2. The Cutter is sharp, so

WARNING!

power off before cleaning the Cutter Module.

care should be taken not to injure yourself when cleaning.

5.2 Care/Handling of the Media and Ribbon

Be sure to carefully review and understand the Supply Manual. Use only media and ribbons which meet specified requirements. Use of non-specified media and ribbons may shorten the head life and result in problems with bar code readability or print quality. All media and ribbons should be handled with care to avoid any damage to the media, ribbons or printer. Read the guideline in this section carefully.

CAUTION!

5.2 Care/Handling of the Media and Ribbon

Wipe the Cover and Front Panel with a dry soft cloth. Wipe off dirt with a soft cloth slightly moistened with water.

Remove the Plastic Head Screws and to detach the Cutter Cover.

Remove the jammed paper and trash, if any.

Clean the Cutter Blade with a dry cloth.

Cutter Unit

Plastic Head Screw

• Do not store the media and ribbon for longer than the manufacturer’s

recommended shelf life.

• Store media rolls on the flat end. Do not store them on the curved

sides as this might flatten that side causing erratic media advance and poor print quality.

• Store the media in plastic bags and always reseal after opening.

Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life.

• Store the media and ribbon in a cool, dry place. Avoid areas where

they would be exposed to direct sunlight, high temperature, high humidity, dust or gas.

• The thermal paper used for direct thermal printing must not have

specifications which exceed Na ppm.

• Some ink used on pre-printed media may contain ingredients which

shorten the print head’s product life. Do not use labels pre-printed with ink which contain hard substances such as carbonic calcium (CaCO

For further information, please contact your local distributor or your media and ribbon manufacturers.

) and kaolin (Al2O3, 2SiO2, 2H2O).

800 ppm, K+ 250 ppm and Cl- 500

Fixed Cutter

Swing Cutter

Plastic Head Screw

Cutter Cover

5- 2

Page 65

6. TROUBLESHOOTING

EO1-33029

6.1 Error Messages

6. TROUBLESHOOTING

This chapter lists the error messages, possible problems, and their solutions.

If a problem cannot be solved by taking actions described in this chapter, do not attempt to repair the printer. Turn off and unplug the printer. Then contact an authorized TOSHIBA TEC service representative for assistance.

6.1 Error Messages

OTES:

If an error is not cleared by pressing the

•

After the printer is turned off, all print data in the printer is cleared.

•

“****”

•

HEAD OPEN

COMMS ERROR

PAPER JAM ****

CUTTER ERROR ****

(Only when the Cutter Module is installed on the printer.)

indicates the number of unprinted media. Up to 9999 (in pieces).

Error Messages Problems/Causes Solutions

The print head block is opened in Online Mode.

****

Feed or printing has been attempted with the Print Head Block open. A communication error has occurred. Make sure the interface cable is firmly

1. The media is jammed at the media path. The media is not fed smoothly.

A wrong media sensor is selected for the media being loaded.

The Black Mark Sensor is not aligned to the Black Mark on the media.

Size of the loaded media is not consistent with the programmed size.

The Feed Gap Sensor cannot distinguish the print area from a label gap. The media is jammed in the Cutter.

The Cutter Cover is improperly installed.

WARNING!

[RESTART]

key, turn the printer off and then on.

Close the print head block. Then press

[RESTART]

the Close the print head block. Then press

[RESTART]

the

connected to the computer, and the computer is turned on.

Remove the jammed media, and clean the platen. Then reload the media properly. Finally press the

RESTART]

[

Turn the printer off and then on. Then select the media sensor supporting the media being loaded. Finally resend the print job.

Adjust the sensor position. Then press

[RESTART]

the Turn the printer off and then on.

4. Replace the loaded media with one which matches the programmed size, or select a programmed size that matches the loaded media. Finally resend the print job.

Refer to Section 6.5 to set the threshold. If this does not solve the problem, turn off the printer, and call an authorized service representative. Remove the jammed media. Then

1. press the does not solve the problem, turn off the printer, and call an authorized service representative.

Turn the printer off and check the status of the Cutter Cover.

key. key.

key.

[RESTART]

key.

key. If this

6- 1

Page 66

6. TROUBLESHOOTING

EO1-33029

6.2 Possible Problems

6.1 Error Messages (Cont.)

Error Messages Problems/Cause Solutions

NO PAPER ****

RIBBON ERROR ****

EXCESS HEAD TEMP

HEAD ERROR

Other error messages Hardware or software problems may

1. The media has run out.

The media is not loaded properly.

The media is slack.

1. The ribbon is not fed properly.

The ribbon has run out.

The print head is overheated. Turn off the printer, and allow it to cool

There is a problem with the Print Head. Replace the Print Head. Then press the

have occurred.

Load new media. Then press the

[RESTART]

Load the media properly. Then press

[RESTART]

the Take up any slack in the media.

3. Remove the ribbon, and check the

1. status of the ribbon. Replace the ribbon, if necessary. If the problem is not solved, turn off the printer, and call an authorized service representative.

Load a new ribbon. Then press the

[RESTART]

down (about 3 minutes). If this does not solve the problem, call a TOSHIBA TEC authorized service representative.

[RESTART]

Turn the printer off and then on. If this does not solve the problem, turn off the printer again, and call a TOSHIBA TEC authorized service representative.

key.

6.2 Possible Problems

This section describes problems that may occur when using the printer, and their causes and solutions.

Possible Problems Causes Solutions

The printer will not turn on.

The media is not fed. 1. The media is not loaded properly.

Nothing is printed on the media.

The printed image is blurred.

The Cutter does not cut.

1. The Power Cord is disconnected.

2. The AC outlet is not functioning correctly.

3. The fuse has blown, or the circuit breaker has tripped.

2. The printer is in an error condition.

1. The media is not loaded properly.

2. The ribbon is not loaded properly.

3. A print head is not installed properly.

4. The ribbon and media are not matched.

1. The ribbon and media are not matched.

2. The Print Head is not clean.

1. The media is jammed in the Cutter.

2. The Cutter Blade is dirty.

1. Plug in the Power Cord.

2. Make sure that the power is supplied using another electric appliance.

3. Check the fuse or breaker.

1. Load the media properly.

2. Solve the error in the Message Display. (See Section 6.1 for more detail.)

1. Load the media properly.

2. Load the ribbon properly.

3. Install the Print Head properly. Close the Print Head Block.

4. Select an appropriate ribbon for the media type being used.

1. Select an appropriate ribbon for the media type being used.

2. Clean the print head using the supplied Print Head Cleaner.

1. Remove the jammed paper.

2. Clean the Cutter Blade.

6- 2

Page 67

6. TROUBLESHOOTING

EO1-33029

6.3 Removing Jammed Media

CAUTION!

Do not scratch the Print Head or Platen using a sharp instrument, as this may cause media feed failure or damage to the printer.

f you get frequent jams in the Cutter, contact a TOSHIBA TEC authorized service representative.

NOTE:

This section describes in detail how to remove jammed media from the printer.

Remove the jammed media from under the Upper Sensor Ass’y as follows:

Open the Top Cover.

Push the Head Block Release Lever to release and raise the Print

Head Block.

Lift the Upper Sensor Ass’y, and remove the jammed media.

Clean the Platen and sensors as described in Section 5.1.1 .

Media jams in the Cutter Module can be caused by conditions such as wear or residual glue from label stock on the Cutter Blade. Do not use non-specified media with the Cutter.

Upper Sensor Ass’y

6- 3

Page 68

6. TROUBLESHOOTING

EO1-33029

6.4 Threshold Setting

NOTES:

1. If the [PAUSE] key is

released within 3 seconds while in pause state, paper will not feed.

2. Failure to feed more than

1.5 labels may result in an incorrect threshold setting.

3. While the Print Head Block

is raised, the [PAUSE] key does not work.

4. Errors such as paper end and cutter error are not detected during paper feed.

5. Selecting the Transmissive Sensor(for pre-printed labels) within software commands allows the printer to detect the proper print start position correctly even when using pre-printed labels.

6. If using the transmissive sensor and the printer continues to print out of position even after setting the threshold, adjust the Feed Gap Sensor in the system mode. Reset the threshold again. Make sure that the Transmissive Sensor (for pre-printed labels) is selected in the feed and issue commands.

To maintain a constant print position the printer uses the Transmissive

Sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is pre-printed, the darker (or more dense) inks can interfere with this process causing paper jam errors. To get around this problem a minimum threshold can be set for the sensor in the following way.

Threshold setting procedure

1. Turn the power ON. The printer is in stand by mode.

21/,1(

2. Load a media roll.

3. Press the [PAUSE] key.

3$86(

4. The printer enters the pause mode.

5. Press and hold the [PAUSE] key for at least 3 seconds in the pause

state.

75$160,66,9(

6. The sensor type is displayed.

7. To select the Reflective Sensor (Black Mark Sensor), press the

[FEED] key.

5()/(&7,9(

8. To select the Transmissive Sensor (Feed Gap Sensor), press the [FEED] key again.

75$160,66,9(

9. Press and hold the [PAUSE] key until more than 1.5 labels (tags) have been advanced.

The media is advanced until the [PAUSE] key is released. (Threshold setting is completed by this operation.)

3$86(

10. Press the [RESTART]

key.

21/,1(

11. The printer is in stand-by.

12. Send an issue command from the PC to the printer.

21/,1(

6- 4

Page 69

APPENDIX 1 SPECIFICATIONS

EO1-33029

A1.1 Printer

APPENDIX 1 SPECIFICATIONS

Appendix 1 describes the printer specifications and supplies for use on the B-852 printer.

A1.1 Printer

The following is the printer specifications.

Model

Item

Supply voltage Power consumption

Operating temperature range Relative humidity Resolution Printing method Printing speed

Available media width (including backing paper) Effective print width (max.) Issue mode

LCD Message display Dimension (W × D × H)

Weight Available bar code types

Available two-dimensional code Available bar font

Rotations Standard interface

AC100 – 120V, 60 Hz

2.5 A, 232 W maximum during a print job

0.16 A, 15 W maximum during standby 40°F to 104°F (5°C to 40°C) 25% to 85% RH (no condensation) 300 dpi (11.8 dots/mm) Thermal transfer or Thermal direct 2 inches/sec. (50.8 mm/sec.) 4 inches/sec. (101.6 mm/sec.)

3.9 inches to 9.5 inches (100 mm to 242 mm)

8.5” (216.8 mm) Batch Cut (Cut mode is enabled only when the optional cutter module is installed.) 16 characters/line

15.2” × 7.1”* × 9.6” (385 mm × 181 mm* × 243 mm) *: Depth is 16.8” (427 mm) when the supply holder is installed.

34.4 lb (15.6 kg) (Media and ribbon are not included.) JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits, EAN13, EAN13+2 digits, EAN13+5 digits UPC-E, UPC-E+2 digits, UPC-E+5 digits, UPC-A, UPC-A+2 digits, UPC-A+5 digits MSI, ITF, NW-7, CODE39, CODE93, CODE128 EAN128, Industrial 2 to 5, Customer Bar Code, POSTNET, KIX CODE, RM4SCC (ROYAL MAIL 4STATE CUSTOMER CODE) Data Matrix, PDF417, QR code, Maxi Code, Micro PDF417 Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size), Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes), OCR (2 types), Outline font (4 types), Price font (3 types) 0°, 90°, 180°, 270° Serial interface (RS-232C) Parallel interface (Centronics)

Optional interfaces PCL5 interface (B-7708-PCL-QM)

PCMCIA interface (B-7708-PC-QM) Expansion I/O interface (B-8700-IO-QM)

OTES:

• Data Matrix

• PDF417

• QR Code is a trademark of DENSO CORPORATION.

• Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.

is a trademark of International Data Matrix Inc., U.S.

is a trademark of Symbol Technologies Inc., US.

B-852-TS12-QQ

A1- 1

Page 70

APPENDIX 1 SPECIFICATIONS

EO1-33029

A1.2 Options

Option Name Type Description Source

Cutter module B-7208-QM A stop and cut swing cutter. See NOTE. PCL5 interface board B-7708-PCL-QM This board enables the B-852 printer to support the

See NOTE.

HP-PCL5. Expansion I/O interface board

B-8700-IO-QM Installing this board in the printer will allow a

connection with an external device with the

See NOTE.

exclusive interface, such as the keyboard module. Keyboard module KB-80-QM This module is an external intelligent keyboard unit,

See NOTE. including a 16 digit by 2 line LCD and 28 key switches.

PCMCIA interface board

B-7708-PC-QM This board enables the use of the following

PCMCIA cards:

See NOTE.

LAN card: 3 COM EtherLink® III (recommended) ATA card: Conforming to PC card ATA standard Flash memory card: 4MB card (See page 2-14.)

OTE:

vailable from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters.

A1.3 Media

Please make sure that the media that will be used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. For information regarding TOSHIBA TEC-approved media, please contact a TOSHIBA TEC authorized service representative.

A1.3.1 Media Type

Two types of media can be loaded for this thermal transfer/direct thermal printer-label or tag. The table below shows size and shape of the media available for this printer.

Label

Stop

position

Cut position

Black Mark (on reverse side) Refer to NOTE 3 below.

Stop

position

Tag paper

Black Mark (on reverse side)

Cut position

Feed Direction

A1- 2

Page 71

APPENDIX 1 SPECIFICATIONS

EO1-33029

A1.3 Media

A1.3.1 Media Type (Cont.)

[Unit: mm]

Label dispensing mode

Item

Minimum media pitch 15.0

Label length Min. 12.5 Min. 32.0

Width including backing paper 100.0- 242.0 100.0 – 235.0

Gap length 2.5 – 20.0 6.0 – 20.0

Black mark length (Tag paper) 2.0 – 10.0

Effective print width 216.8±0.2

Print speed up/slow down area 1.0

Black mark length (Label) 2.0 – 20.0 6.0 – 20.0

Batch mode Cut mode

Label: 38.0

Tag: 25.4

Max. print length 640.0 Maximum effective length for on the fly issue 320.0 Max. outer roll diameter φ230

Thickness

Label + backing paper 0.13 – 0.18 Tag 0.08 – 0.18

OTES:

1. To ensure print quality and print head life use only TOSHIBA TEC specified media.

2. When using the cutter ensure that label length d plus inter-label gap length f exceeds 38 mm.

(i.e. label pitch should be greater than 38 mm.)

3. When requesting black marks on label rolls, the following requirements must be satisfied. When the gap length is less than 4 mm: The black mark length should be longer than the gap length. When the gap length is 4 mm or more: The black mark should not overlap the gap for more than 4 mm or the following label. Black marks should be printed on reverse side of the gaps. Also, they should contact or overlap the

preceding label’s bottom end line.

4. “On the fly issue” means that the printer can feed and print without stopping between labels.

A1.3.2 Detection Area of the Transmissive Sensor

The transmissive sensor is movable from the center to the left edge of media. The transmissive sensor detects a gap between labels, as illustrated below.

Sensor position

Area to be detected.

(Min. 6.0 mm when using

Min. 2.0 mm

the cutter module.)

Min. 12 mm

Label Gap Label

Sensor is movable within this range.

A1- 3

Center of media

Print side

Media feed direction

Page 72

APPENDIX 1 SPECIFICATIONS

EO1-33029

A1.3.3 Detection Area of the Reflective Sensor

The reflective sensor is movable from the center to the left edge of media. The reflection factor of the black mark must be 10% or lower with a waveform length of 950 nm. The reflective sensor should be aligned with the center of the black mark.

Sensor should be positioned at

the center of the black mark.

Center of media

Min. 2.0 mm

Min. 10 mm

Detecting the black marks on the back.

Media feed direction

Sensor is movable within this range.

A1.3.4 Effective Print Area

The figure below illustrates the relation between the head effective print width and media width.

Out of print range

12.6mm

216.8 mm±0.2

(Head Effective Print Range)

242 mm (Max. media width)

The figure below shows the effective print area on the media.

Area to be detected.

1.5mm

Start line

1.5 mm from

the left edge of

media

Guaranteed print area

12.6mm

Out of print range

Media height 15 – 640 mm

1.5 mm from the right edge of media

A1.3 Media

1.5mm

Area to be detected.

Media feed direction

(backing paper width is not included. )

Media width

OTES:

1. Be sure not to print on the 1.5-mm wide area from the media edges (shaded area in the above figure).

2. The center of media is positioned at the center of the print heads.

A1- 4

Page 73

APPENDIX 1 SPECIFICATIONS

EO1-33029

A1.4 Ribbon

Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC approved ribbon, please contact a sales representative.

Type Spool type Width 120 – 220 mm

Recommended width is 120, 160 and 220 mm.

Length 300 m Outside Diameter φ72 mm (max.)

The table below shows the correlation between ribbon width and media width (backing paper is not included).

Ribbon width Media width 120 mm 100 – 110 mm 160 mm 110 – 150 mm 220 mm 150 – 242 mm

NOTES:

1. To ensure print quality and print head life use only TOSHIBA TEC specified ribbons.

2. To avoid ribbon wrinkles use a ribbon which is wider than the media by 10 mm or more. However, too much difference in width between the two may cause wrinkles.

A1- 5

Page 74

APPENDIX 2 MESSAGES AND LEDS

EO1-33029

APPENDIX 2 MESSAGES AND LEDS

Appendix 4 describes the LCD messages displayed on the operation panel.

Symbols in the message

1: : The LED is illuminated. ~: The LED is flashing. z: The LED is unlit. 2: ****: the number of unprinted media. Up to 9999 (in pieces) 3: %%%%%%%: ATA Card’s remaining memory 0 to 9999999 (in K bytes) 4: ###: Flash memory card remaining memory for PC save area: 0 to 895 (in K bytes) 5: &&&&: Remaining flash memory capacity for storing writable characters 0 to 3147 (in K bytes)

Restoration

by RESTART

key Yes/No

----- Yes

Yes Yes

----- Yes

No Yes

Yes Yes

No.

2 3

5 6

14 15 16

LCD Message

ON LINE ON LINE

HEAD OPEN PAUSE ****

COMMS ERROR

PAPER JAM **** CUTTER ERROR****

NO PAPER ****

RIBBON ERROR****

HEAD OPEN **** EXCESS HEAD TEMP

SAVING%%%%%%% or SAVING ###&&&&

FLASH WRITE ERR.

FORMAT ERROR

FLASH CRD FULL HEAD ERROR

Display of error message (See Notes.)

LED Indication

POWER ONLINE ERROR

  z  ~ z

 z z  z z

 z 

 z   z 

 z 

 z   z 

  z

 z 

 z   z   z 

Printer Status

In online mode ----- Yes In online mode (The printer in

communication) The print head block is opened in online mode. The printer is paused. Yes Yes A parity, overrun, or framing error has occurred during communication through the RS-232C. The media is jammed during paper feed. Yes Yes A problem has occurred with the cutter module. The media has run out, or the media is not loaded on the supply holder properly. The ribbon has run out, or has been torn. A problem has occurred with the sensor that determines the torque for the ribbon motor. Feed or printing was attempted with the print head block open. The print head is overheated. No Yes In writable character or PC command save mode

An error has occurred while writing to flash memory or ATA card. An erase error has occurred in formatting the flash memory or ATA card. Data cannot be stored because the flash memory or ATA card is full. There is a problem with the print head. Yes Yes

A command error has occurred in analyzing the command.

Acceptance of Status Request

Reset Comman

Yes/No

A2- 1

Page 75

APPENDIX 2 MESSAGES AND LEDS

EO1-33029

APPENDIX 2 MESSAGES AND LEDS

OTES:

• If a command error is found in the command received, 16 bytes of the command error, starting from the command

code, will be displayed. (However, [LF] and [NUL] will not be displayed.)

Example 1 [ESC] T20 E

30 [LF] [NUL]

Command error

The following message appears.

7(

Example 2 [ESC] XR; 0200, 0300, 0450, 1200, 1

, [LF] [NUL]

Command error

The following message appears.

;5

Example 3 [ESC] PC001; 0A

00, 0300, 2, 2, A, 00, B [LF] [NUL]

Command error The following message appears.

3&$

• When the error command is shown, “? (3FH)” appears for codes other than codes 20H to 7FH and A0H to DFH.

A2- 2

Page 76

APPENDIX 3 INTERFACE

EO1-33029

APPENDIX 3 INTERFACE

Interface Cables

To prevent radiation and reception of electrical noise, the interface cables must meet the following

requirements:

• Fully shielded and fitted with metal or metallized connector housings.

• Keep as short as possible.

• Should not be bundled tightly with power cords.

• Should not be tied to power line conduits.

RS-232C Cable description

The serial data cable used to connect the printer to the host computer should be one of the following two

types:

DB-9S

Connector to PC

Pin No. Signal

1 N.C. 2 RXD 3 TXD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 N.C.

Housing Shield

DB-9P

Connector to Printer

Pin No. Signal

1 N.C. 2 TXD 3 RXD 4 DSR 5 SG 6 DTR 7 CTS 8 RTS 9 N.C.

Housing Shield

DB-25S

Connector to PC

Pin No. Signal

1 Shield 2 TXD 3 RXD 4 RTS 5 CTS 6 DSR 7 GND

20 DTR

Connector to Printer

DB-9P

Pin No. Signal

1 N.C. 2 TXD 3 RXD 4 DSR 5 SG 6 DTR 7 CTS 8 RTS 9 N.C.

OTE:

Use an RS-232C cable with inch type securing screws on the connector.

A3-1

Page 77

APPENDIX 4 SYSTEM MODE

EO1-33029

APPENDIX 4 SYSTEM MODE

any other purposes, please contact a TOSHIBA TEC authorized service representative before

System Mode.

IMPORTANT

f System Mode is needed for

erforming any operation in

A4.1 Operation Panel

Appendix 4 describes usage and purpose of the keys on the Operation Panel in System Mode.

For end users, System Mode should be used for the following four purposes:

• To check and print the system status, the Maintenance Counter, and

the Print Head Element.

• To make fine adjustment related to the media issue.

• To perform a test print for checking print quality.

• To set the parameters for the PCL Emulation.

The figure below illustrates the Operation Panel and key functions.

POWER LED (Green)

[RESTART]

[FEED]

The LCD Message Display shows messages in alphanumeric characters and symbols to indicate the printer’s status. Up to 16 characters can be displayed on one line.

There are three LEDs on the Operation Panel.

key

LCD Message Display

POWER ONLINE ERROR

FEED RESTART PAUSE

A4.1 Operation Panel

ERROR LED (Red)

ON LINE LED (Green)

[PAUSE]

key

LED Illuminates when…

POWER ON LINE ERROR

In System Mode, the function as described below.

NOTE:

Use the resume printing after a pause condition, or after clearing an error.

[RESTART]

key to

FEED

RESTART

PAUSE

The printer is turned on. The printer is ready to print. Any error occurs with the printer.

[FEED], [RESTART]

Used to start the system mode as a does. Used to select the parameter mode or to fine adjust the parameters in the negative direction (-). Used to select the parameter mode or to fine adjust the parameters in the positive direction (+). Used to start the system mode as a Used to select the parameter mode. Used as an enter key.

A4- 1

[PAUSE]

and

[RESTART]

[FEED]

keys

key does.

key

Page 78

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.2 Overview

[FEED]

the same time, the printer will enter the

intended for Service Personnel.

in the chart on the

displayed in the System Mode

<2>PARAMETER SET <5>SENSOR ADJ. <6>RAM CLEAR <7>IP ADDRESS

Please do not change the

items, as doing so may cause the printer to malfunction.

enter the System Mode for

IMPORTANT!

f the power is turn ON while

ressing and holding the

and

[PAUSE]

keys at

System Mode

n addition to the menus shown

right,

ollowing menus are also

or Service Personnel:

arameter settings for these

f you should accidentally

the

A4.2 Overview

System Mode consists of four main menus: Self-Diagnostic Test, Printer Parameter Fine Adjustment, Test Print and PCL Emulation Setting.

While pressing the

[FEED]

and

[PAUSE]

keys at the same time, turn onon the printer. Hold both keys until “<1>DIAG. Vx.x” message appears on the display.

[RESTART]

!',$*9[[

[FEED]

[RESTART]

This is the start of the SelfDiagnostic Test menu.

!$'-8676(7

This is the start of the Printer Parameter Fine Adjustment menu.

[FEED]

!7(6735,17

[RESTART]

This is the start of the Test Print menu.

[FEED]

!3&/(08/$7,21

[RESTART]

This is the start of the PCL Emulation menu.

[FEED]

Service Personnel, just turn the power off. If you should change the settings by accident and the printer malfunctions, please contact

our nearest TOSHIBA TEC

service representative.

NOTE:

• System Mode menus can be

selected with the or

[FEED]

• Pressing the

allows you to enter the sub menus of each System Mode menu. Flowcharts of each menu’s sub menus are provided on the following pages.

[RESTART]

key.

[PAUSE]

key

A4- 2

Page 79

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.3 Self-Diagnostic Test

Outline of Self-Diagnostic Test

n the Self-Diagnostic Test

,the printer checks and

mode,

rints out the printer system information such as the sensor or interface, and the

aintenance Counter.

erforms the print head broken

element check.

It also

Use the

[RESTART]

desired o

NOTE:

[FEED]

key to select a

tion.

NOTE:

“x.x” of “DIAG. Vx.x” indicates firmware version and

NOTE:

When using the ribbon, be sure to select “Thermal Transfer”. When using thermal media, be sure to select “Thermal Direct”.

NOTE:

See Section A4.7.1 for the

aintenance

Counter/Parameter Settings

rint sample and detailed

descriptions for each.

A4.3 Self-Diagnostic Test

The Self-Diagnostic Test contains the following sub menus:

!',$*9[[

While pressing the on the printer. Hold both keys until the “<1>DIAG.” Message appears in the display.

Printing mode selection

Press the “TRANSFR” (Thermal transfer) or “DIRECT” (Thermal direct). After selecting the printing mode to be used, press the

Maintenance counter/parameter settings print out

The printer is ready to print out the Maintenance Counter/Parameter Settings. Press the

[PAUSE]

3577<3(75$16)5

[PAUSE]

0$,17(1$1&(&217

[FEED]

$872',$*1267,&

[FEED]

+($'&+(&.

[FEED]

!',$*9[[

[PAUSE]

[RESTART]

[FEED]

[RESTART]

[FEED]

key. The type of printing mode can be selected:

3577<3(75$16)5

3577<3(',5(&7

[PAUSE]

Selection of the printing mode.

Prints out the Maintenance Counter /Parameter Settings.

Performs a Self-Diagnostic Test, and prints out the result.

Checks to see if there is any problem with the print head.

[PAUSE]

and

key to start.

keys at the same time, turn

[PAUSE]

Thermal transfer Thermal direct

key.

0$,17(1$1&( &217

The printer starts printing out the Maintenance Counter/Parameter Settings.

&+(&.,1*35,17

After printing is completed, the display returns to “<1>DIAG. Vx.x”.

A4- 3

Page 80

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.3 Self-Diagnostic

Test (Cont.)

• If an error occurs, an error

message appears, and the printer stops printing. After clearing the error, press the

[PAUSE]

“<1>DIAG.”. The printer does not resume printing automatically. See Section A4.7.2 for Self-

•

Diagnostic Test Print sample with detailed descriptions

NOTES:

key to return to

• Make sure that the Top Cover

is closed before starting the print head check.

• If “HEAD ERROR” appears,

then print head elements may be damaged. To substain high quality printing, please contact your nearest TOSHIBA TEC service representative for the print head replacement.

• The print head element check

can be performed at the power on time. For selecting this function, refer to Section A4.4 Parameter Setting.

NOTES:

A4.3 Self-Diagnostic Test

Self-Diagnostic Test and the result print out

When the Maintenance Counter/Parameter Settings is printed, the message returns to “<1>DIAG. Vx.x”. Press the

The Self-Diagnostic Test is ready. Press the

$872',$*1267,&

The printer starts the Self-Diagnostic Test, and prints out the result.

&+(&.,1*35,17

After printing is completed, the display returns to “<1>DIAG. Vx.x”.

Print head element check

When the Self-Diagnostic Test result is printed, the message returns to “<1>DIAG. Vx.x”. Press the twice.

The printer is ready to check the print head to see if there is any problem with the print head. Press the

+($'&+(&.

The printer starts checking the print head.

&+(&.,1*

If there is no problem with the print head, the print head check is complete. Press the

1250$/(1'

If there is a problem with the print head, the following message is displayed.

+($'(5525

Press the

[PAUSE]

key to return to “<1>DIAG. Vx.x”.

[PAUSE]

key to return to “<1>DIAG. Vx.x”.

key twice and

key to start.

[PAUSE]

key twice.

key to start.

[FEED]

key

A4- 4

Page 81

APPENDIX 4 SYSTEM MODE

I A

EO1-33029

A4.4 Printer Parameter

Fine Adjustment

Outline of Printer Parameter

adjustments can be performed

Print tone, Print start position, Threshold, etc. which are set by the PC command. This is useful when using several types of media in rotation or when the print start position or cut

adjustments.

Fine Adjustment

n the Printer Parameter Fine

djustment mode, Fine

or each parameter, such as

osition requires fine

A4.4 Printer Parameter Fine Adjustment

The Printer Parameter Fine Adjustment menu contains the following.

!$'-8676(7

[PAUSE]

)(('$'-PP

Feed Length Fine Adjustment

[PAUSE]

&87$'-PP

[PAUSE]

Cut Position Fine Adjustment

%$&.$'-PP

[PAUSE]

Back Feed Length Fine Adjustment

;$'-867PP

[PAUSE]

721($'-7!

[PAUSE]

X Axis Fine Adjustment

Print Tone Fine Adjustment (Thermal Transfer)

721($'-'!

[PAUSE]

5%1$'-):!

[PAUSE]

5%1$'-%.!

[PAUSE]

Print Tone Fine Adjustment (Thermal Direct)

Ribbon Motor Drive Voltage Fine Adjustment (Rewind Motor)

Ribbon Motor Drive Voltage Fine Adjustment (Feed Motor)

7+5(6+2/'5!9

[PAUSE]

Threshold Fine Adjustment (Black Mark Sensor)

7+5(6+2/'7!9

[PAUSE]

A4- 5

Threshold Fine Adjustment (Feed Gap Sensor)

Page 82

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.4 Printer Parameter

Fine Adjustment (Cont.)

• When pressing the

and

[RESTART]

same time in the parameter setting, the message returns to “<3>ADJUST SET”.

• If holding the

[RESTART]

seconds or longer in the Printer Parameter Fine Adjustment, the key is entered continuously.

• A changed parameter

becomes enabled by pressing

[PAUSE]

the stored in memory until the printer is turned off.

• Use the

[RESTART]

desired value or option.

Feed Length Fine Adjustmen (Example)

The fine adjustment value equals the sum of the fine adjustment values set by the PC command and this parameter. The maximum feed length fine adjustment value is ±50.0mm. When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is

erformed.

NOTES:

[FEED]

key for 0.5

key and is

[FEED]

key to select a

NOTE:

[FEED]

keys at the

A4.4 Printer Parameter Fine Adjustment

While pressing the

[FEED]

and

[PAUSE]

keys at the same time, turn on the printer. Holder both keys until the “<1>DIAG. Vx.x” Message appears.

!',$*9[[

Press the

[FEED]

key. The printer is at the start of the Printer Parameter Fine Adjustment menu.

!$'-8676(7

Feed Length Fine Adjustment

With this parameter you can fine adjust the feed length. When “<3>ADJUST SET” appears, press the

[PAUSE]

key.

)(('$'-PP

)(('$'-PP

[RESTART]

)(('$'-PP

)(('$'-PP

[FEED]

)(('$'-PP

)(('$'-PP

[FEED]

key: Pressing the

[FEED]

key one time causes a –0.5mm

change, up to –50.0 mm.

[RESTART]

key: Pressing the

[RESTART]

key one time causes a

+0.5mm change, up to +50.0 mm.

After completing the fine adjustment, press the

[PAUSE]

key.

A4- 6

Page 83

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.4 Printer Parameter

Fine Adjustment (Cont.)

Cut Position Fine Adjustment (Example)

• Cut issue is available only

when the optional cutter unit (B-7208-QM) is installed. When you need the cutter, please contact your nearest TOSHIBA TEC service representative. The fine adjustment value

•

equals the sum of the fine adjustment values set by the PC command and this parameter. The maximum cut position fineadjustment value is ±50.0mm. When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed.

NOTES:

A4.4 Printer Parameter Fine Adjustment

Cut Position Fine Adjustment

With this parameter you can fine adjust the cut position. When “<3>ADJUST SET” appears, press the

&87$'-PP

[RESTART]

[FEED]

change, up to –50.0 mm.

[RESTART]

+0.5mm change, up to +50.0 mm.

After completing the fine adjustment, press the

[FEED]

key: Pressing the

&87$'-PP

&87$'-PP

&87$'-PP

&87$'-PP

&87$'-PP

[FEED]

[RESTART]

[PAUSE]

key one time causes a –0.5mm

key twice.

key one time causes a

[PAUSE]

key.

A4- 7

Page 84

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.4 Printer Parameter

Fine Adjustment (Cont.)

Back Feed Length Fine Adjustment (Example)

NOTE:

The fine adjustment value equals the sum of the fine adjustment values set by the PC command and this

arameter. The maximum back feed lengthfine adjustment value is ±9.5mm. When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed.

A4.4 Printer Parameter Fine Adjustment

Back Feed Length Fine Adjustment

With this parameter you can fine adjust the Back Feed Length. When “<3>ADJUST SET” appears, press the

[PAUSE]

key 3 times.

%$&.$'-PP

%$&.$'-PP

[RESTART]

%$&.$'-PP

%$&.$'-PP

[FEED]

%$&.$'-PP

%$&.$'-PP

[FEED]

key: Pressing the

[FEED]

key one time causes a –0.5mm

change, up to –9.5 mm.

[RESTART]

key: Pressing the

[RESTART]

key one time causes a

+0.5mm change, up to +9.5 mm.

After completing the fine adjustment, press the

[PAUSE]

key.

A4- 8

Page 85

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.4 Printer Parameter

Fine Adjustment (Cont.)

X Axis Fine Adjustment (Example)

• The X Axis fine adjustment is

performed to fine adjust the print position in horizontal direction (left or right).

• Adjust the X axis within the

effective print range. After the value reaches the coordinate 0, the value remains unchanged even if the subsequent fine adjustment is performed in the negative direction.

• This adjustment cannot be

used in the Self Test mode or Test print.

• The fine adjustment value

equals the sum of the fine adjustment values set by the PC command and this parameter. The maximum X axis fine adjustment value is

99.5mm. When the value

reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed.

NOTES:

A4.4 Printer Parameter Fine Adjustment

X Axis Fine Adjustment

With this parameter you can fine adjust the print position on X Axis. When “<3>ADJUST SET” appears, press the

;$'-867PP

[FEED]

change, up to –99.5 mm.

[RESTART]

+0.5mm change, up to +99.5 mm.

After completing the fine adjustment, press the

[RESTART]

[FEED]

key: Pressing the

;$'-867PP

;$'-867PP

;$'-867PP

;$'-867PP

;$'-867PP

[FEED]

key one time causes a –0.5mm

[RESTART]

[PAUSE]

key one time causes a

[PAUSE]

key 4 times.

key.

A4- 9

Page 86

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.4 Printer Parameter

Fine Adjustment (Cont.)

• The fine adjustment value

equals the sum of the fine adjustment values set by the PC command and this parameter. The maximum print tone fine adjustment value is Transfer Print) or +7 and –10 (Thermal Direct Print). When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed.

• This is useful when print tone

is required to be fine adjusted e.g.) When the ribbon is changed to different type.

NOTES:

10 (Thermal

A4.4 Printer Parameter Fine Adjustment

Print Tone Fine Adjustment (Thermal Transfer/Thermal Direct Print)

With this parameter you can fine adjust the Print Tone. When “<3>ADJUST SET” appears, press the

[PAUSE]

key 5 times to enter

the Print Tone Fine Adjustment (Thermal transfer print) menu.

721($'-7!

Thermal Transfer

To change the screen to the Print Tone Fine Adjustment (Thermal direct print), press the

[PAUSE]

key again.

721($'-'!

Thermal Direct

Thermal Transfer Print Thermal Direct Print

Darker

[RESTART]

721($'-7!

721($'-7!

Standard

721($'-7!

721($'-'!

721($'-'!

721($'-'!

[FEED]

721($'-7!

721($'-7!

721($'-'!

721($'-'!

Lighter

[FEED]

key: Pressing the

[FEED]

key one time causes a –1 tone change,

up to –10 tones.

[RESTART]

key: Pressing the

[RESTART]

key one time causes a +1

tone change, up to +10 tones.

After completing the fine adjustment, press the

[PAUSE]

key.

A4-10

Page 87

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.4 Printer Parameter Fine Adjustment (Cont.)

• The fine adjustment value

equals the sum of the fine adjustment values set by the PC command and this parameter. The maximum ribbon motor voltage fine adjustment value is

−

and –15 (Feed Motor). When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed.

• One step corresponds to 5%

of the standard voltage and up to 75% of the voltage can be decreased. Only for the feed motor, the voltage can be increased up to 50%.

• Please make this adjustment

if a ribbon error occurs though the ribbon is not jammed nor depleted. If the problem cannot be resolved, please contact your nearest TOSHIBA TEC service representative.

NOTES:

15(Rewind Motor) or +10

A4.4 Printer Parameter Fine Adjustment

Ribbon Motor Voltage Fine Adjustment (Feed/Rewind Motor)

With this parameter you can fine adjust the Ribbon Motor Voltage (Torque). When “<3>ADJUST SET” appears, press the

[PAUSE]

key 7 times to enter the Ribbon Motor Voltage Fine Adjustment (Rewind Motor) menu.

5%1$'-):!

Rewind Motor

To change the screen to the Ribbon Motor Voltage Fine Adjustment (Feed Motor), press the

[PAUSE]

key again.

5%1$'-%.!

Feed Motor

Rewind Motor Feed Motor

[RESTART]

5%1$'-):!

5%1$'-):!

5%1$'-%.!

5%1$'-%.!

5%1$'-):!

5%1$'-%.!

[FEED]

5%1$'-):!

5%1$'-):!

5%1$'-%.!

5%1$'-%.!

[FEED]

key: Pressing the

[FEED]

key one time causes a –1 step change,

up to –15 steps.

[RESTART]

key: Pressing the

[RESTART]

key one time causes a +1

tone change, up to +0 steps (Rewind Motor) or +10 steps (Feed Motor).

After completing the fine adjustment, press the

[PAUSE]

key.

A4-11

Page 88

APPENDIX 4 SYSTEM MODE

p p

EO1-33029

A4.4 Printer Parameter

Fine Adjustment

(Cont.)

This is useful to fine adjust the threshold when the media issue is improper even after the sensor threshold setting is

erformed. (See Section 6.5

Threshold Setting) If the

roblem cannot be resolved, lease contact your nearest

TOSHIBA TEC service representative.

NOTE:

A4.4 Printer Parameter Fine Adjustment

Threshold Manual Fine Adjustment (Black Mark/Feed Gap Sensor)

With this parameter you can fine adjust the Threshold of the Black Mark and Feed Gap Sensors. When “<3>ADJUST SET” appears, press the

[PAUSE]

key 9 times to enter the Threshold Manual Fine Adjustment

(Black Mark Sensor) menu.

7+5(6+2/'5!9

Black Mark Sensor

To change the screen to the Threshold Manual Fine Adjustment (Feed Gap Sensor), press the

[PAUSE]

key again.

7+5(6+2/'7!9

Feed Gap Sensor

Black Mark Sensor Feed Gap Sensor

[RESTART]

7+5(6+2/'5!9

7+5(6+2/'5!9

7+5(6+2/'7!9

7+5(6+2/'7!9

7+5(6+2/'5!9

7+5(6+2/'7!9

[FEED]

7+5(6+2/'5!9

7+5(6+2/'5!9

7+5(6+2/'7!9

7+5(6+2/'7!9

[FEED]

key: Pressing the

[FEED]

key one time causes a –0.1V change,

up to 0.0V.

[RESTART]

key: Pressing the

[RESTART]

key one time causes a

+0.1V change, up to +4.0V.

After completing the fine adjustment, press the

[PAUSE]

key.

A4-12

Page 89

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.5 Test Print

Outline of Test Print

In the Test Print mode, you print the test pattern after setting up its conditions. This is useful for checking the printer by itself or for testing the quality of new ribbon or media.

The Test Print menu contains the following:

!7(6735,17

[PAUSE]

Print Condition Setting

35,17&21',7,21

Test Pattern Selection

[RESTART] [FEED]

6/$17/,1('27

[FEED]

6/$17/,1('27

[FEED]

&+$5$&7(56

[FEED]

%$5&2'(

[FEED]

12135,17,1*

[FEED]

)&725<7(67

[FEED]

$87235,1775$1

[FEED]

[RESTART]

A4.5 Test Print

[PAUSE]

,668(&2817

[PAUSE]

35,1763(('´V

[PAUSE]

6(162575$16

[PAUSE]

3577<3(75$16)5

[PAUSE]

7<3(>6@12&87

[PAUSE]

/$%(//(1PP

[PAUSE]

3$3(5)(('

[PAUSE]

$87235,175()/

[FEED]

A4-13

[RESTART]

Page 90

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.5 Test Print (Cont.)

• When pressing the

and the same time in the Test Print menu, the message returns to “<4>TEST PRINT”.

• If holding the

[RESTART]

seconds or longer in the Test Print menu, the key is entered continuously.

• The fine adjustment

parameters are effective for the Test Print. (except for X Axis Fine Adjustment.)

• If any error occurs, an

error message appears, and the printer stops printing. After clearing the errors, press the return to the System Mode menu. The printer does not resume printing automatically.

• A changed parameter

becomes enabled by pressing the and is stored in memory until the printer is turned off.

NOTES:

[RESTART]

[FEED]

key for 0.5

[PAUSE]

[FEED]

keys at

key to

key

A4.5 Test Print

While pressing the

[FEED]

and

[PAUSE]

keys at the same time, turn on the printer. Hold both keys until the “<1>DIAG. Vx.x” Message appears.

!',$*9[[

Press the

[FEED]

key 2 times.

The Test Print is ready to be performed.

!7(6735,17

Specifying the Print Condition for the Test Print

The print conditions for the Test Print should be specified before printing. When “<4>TEST PRINT” appears, press the

[PAUSE]

key.

35,17&21',7,21

Issue Count Setting

To enter the Issue Count Setting menu, press the

[PAUSE]

key.

,668(&2817

[RESTART]

,668(&2817

,668(&2817

,668(&2817

,668(&2817

,668(&2817

,668(&2817

[FEED]

,668(&2817

,668(&2817

,668(&2817

After selecting the issue count, press the

[PAUSE]

key to go to Print

Speed Setting.

A4-14

Page 91

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.5 Test Print (Cont.)

Select the sensor type which applies to the media being used.

asically, the Reflective Sensor

(Black Mark Sensor) is for tag

aper, and the Transmissive

Sensor (Feed Gap Sensor) is

or label.

Select the printing mode which applies to the desired operating conditions.

asically, the Thermal Transfer is for the use of ribbon, and the Thermal Direct is for the use of thermal paper.

NOTE:

A4.5 Test Print

Print Speed Setting

Select the print speed for the test print from 4 inches/second and 2 inches/second.

After selecting the print speed, press the Type Selection.

Sensor Type Selection

Select the sensor type among “TRANS” (Feed Gap Sensor), “REFLECT” (Black Mark Sensor) and “NONE”.

After selecting the sensor type, press the Mode Selection.

Printing Mode Selection

Select the printing mode for the test print between “TRANSFR” (Thermal transfer) and “DIRECT” (Thermal direct).

After selecting the printing mode, press the Mode Selection.

35,1763(('´V

[RESTART]

[FEED]

6(162575$16

[RESTART]

[FEED]

3577<3(75$16)5

[RESTART]

[FEED]

35,1763(('´V

35,1763(('´V

6(1625121(

6(16255()/(&7

6(162575$16

3577<3(75$16)5

3577<3(',5(&7

[PAUSE]

key to go to Sensor

None Black Mark Sensor Feed Gap Sensor

key to go to Printing

Thermal Transfer

Thermal Direct

key to go to Issue

A4-15

Page 92

APPENDIX 4 SYSTEM MODE

p p p

EO1-33029

A4.5 Test Print (Cont.)

Cut mode is available only when the optional cutter module (B7208-QM) is installed. When

ou need the cutter, please contact your nearest TOSHIBA TEC service representative.

Press and hold the or

[FEED]

values quickly and continuously. To stop it, release the key.

When “PAPER FEED” is selected, the printer feeds the media prior to a test print to adjust the print start position. When “PAPER NO FEED” is selected, the printer starts

rinting without a print start osition adjustment. If the rint start position adjustment

is unnecessary, Select "PAPER

O FEED" and save media.

NOTE:

[RESTART]

key to advance the

NOTE:

A4.5 Test Print

Issue Mode Selection

Select the issue mode for the test print by selecting between “[S]NO CUT” (Batch mode without cut) and “[C]WITH CUT” (Cut mode).

7<3(>6@12&87

[RESTART]

7<3(>6@12&87

[FEED]

7<3(>&@:,7+&87

Batch mode without cut

Cut mode

After selecting the Issue Mode, press the

[PAUSE]

key to go to Label

Length Setting.

Label Length Setting

Select the label length for the test print in a range from 5 mm to 999 mm.

/$%(//(1PP

[RESTART]

/$%(//(1PP

[FEED]

/$%(//(1PP

[FEED]

key: Pressing the

[FEED]

key one time causes a –1 mm change,

up to 5 mm.

[RESTART]

key: Pressing the

[RESTART]

key one time causes a +1

mm change, up to 999 mm.

After selecting the label length, press the

[PAUSE]

key to go to Paper

Feed Selection.

Paper Feed Selection

Select whether or not a paper feed is performed.

3$3(5)(('

[RESTART]

[FEED]

3$3(5)(('

3$3(512)(('

After selecting the paper feed, press the

[PAUSE]

Paper feed is available.

Paper feed is no available

key. The display

returns to the “<4>TEST PRINT”.

A4-16

Page 93

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.5 Test Print (Cont.)

Print Sample of Slant Line (1 dot)

Print Sample of Slant Line (3 dots)

NOTE:

See A4.11.3 for further information.

Test Print Pattern Selection

A4.5 Test Print

When “<4>TEST PRINT” appears after paper feed selection, press the

[PAUSE]

key.

35,17&21',7,21

Select a test print pattern from the following options.

35,17&21',7,21

[RESTART]

[FEED]

6/$17/,1('27

6/$17/,1('27

&+$5$&7(56

%$5&2'(

12135,17,1*

)$&725<7(67

$87235,1775$1

$87235,175()/

Slant Line (1 dot)

6/$17/,1('27

While selecting the Slant Line (1 dot), press the

[PAUSE]

key to start printing the slant line patterns (1 dot). After printing is completed, the display returns to “<4>TEST PRINT”.

Pressing the (1DOT)” again. Then, press the

[PAUSE]

key causes the display to show “SLANT LINE

[FEED]

key.

Slant Line (3 dots)

6/$17/,1('27

While selecting the Slant Line (3 dots), press the

[PAUSE]

key to start printing the slant line patterns (3 dots). After printing is completed, the display returns to “<4>TEST PRINT”.

Pressing the

[PAUSE]

key causes the display to show “SLANT LINE

(3DOT)” again. Then, press the

[FEED]

key.

A4-17

Page 94

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.5 Test Print (Cont.)

Print Sample of Characters

Print Sample of Barcodes

NOTE:

The Non-Printing function simply looks like a media

eed.

Print Sample of Non-print

NOTES:

• Factory test print conditions: One paper feed, Slant lines

(3 dots), Bar codes, Characters, Item count: 5 pcs. each, Print speed: 4”/sec., Sensor type: Black mark (Lower side) or Feed gap sensor

• When the feed gap sensor is

selected, a gap length is 3 mm.

Print method: Thermal

transfer, Issue mode: Batch printing (without cut), Label length: 76 mm, Print tone fine adjustment.

Characters

While selecting the Characters, press the the characters. After printing is completed, the display returns to “<4>TEST PRINT”.

Pressing the again. Then, press the

Barcode

Non-Printing

Factory Test

Pressing the TEST” again. Then, press the

&+$5$&7(56

[PAUSE]

%$5&2'(

While selecting the Barcode, press the the bar codes. After printing is completed, the display returns to “<4>TEST PRINT”.

Pressing the again. Then, press the

12135,17,1*

While selecting the Non-printing, press the issuing a blank page of media. After printing is completed, the display returns to “<4>TEST PRINT”.

Pressing the PRINTING” again. Then, press the

)$&725<7(67

While selecting the Factory test, press the printing the factory test pattern. After printing is completed, the display returns to “<4>TEST PRINT”.

mark (Lower side) or Feed

[PAUSE]

key causes the display to show “CHARACTERS”

[FEED]

key causes the display to indicate “FACTORY

key.

[PAUSE]

key causes the display to shown “BARCODE”

key.

key causes the display to shown “NON-

[FEED]

key.

key to start printing

[PAUSE]

key.

[PAUSE]

key to start

A4.5 Test Print

A4-18

Page 95

APPENDIX 4 SYSTEM MODE

[

EO1-33029

A4.6 PCL Emulation Setting

A4.5 Test Print (Cont.)

Select “AUTO PRINT (TRAN)” when using labels, and “AUTO PRINT (REFL)” when using tag

aper.

NOTE:

A4.6 PCL Emulation Setting

Outline of the PCL Emulation

The PCL Emulation is the

unction to emulate Hewlett

Packard laser printers. When

our laser printer is a Hewlett Packard, you can use the B852 printer in place of the laser printer without changing the printer driver by selecting “EMULATION ON”. In this case, the Print speed, Sensor type, Printing mode, Issue mode, and Media size should be specified

This function is available only when the optional PCL Emulation Board (B-7708PCL-QM) is installed. When you need the PCL Emulation Board, please contact your nearest TOSHIBA TEC service representative.

NOTE:

Auto Print

$87235,1775$1

$87235,175()/

While selecting the Auto Print, press the media and print slant lines (3 dots) on 5 pieces of media. Next, press the Pressing the on 5 pieces of media.

The PCL Emulation Setting menu contains the following:

!3&/(08/$7,21

(08/$7,212))

35,1763(('´V

6(162575$16

3577<3(75$16)5

7<3(>6@12&87

0(',$$

While pressing the on the printer. Hold both keys until the “<1>DIAG. Vx.x” Message appears.

!',$*9[[

Press the The printer is at the start of the PCL Emulation menu.

!3&/(08/$7,21

When “<8>PCL EMULATION” appears, press the

[PAUSE]

PAUSE]

[PAUSE]

[FEED]

key to print bar codes on 5 pieces of media.

key again causes the printer to print characters

[FEED]

key 3 times.

Feed Gap Sensor

Black Mark Sensor

[PAUSE]

Emulation ON/OFF Selection

Print Speed Selection

Sensor Type Selection

Printing Mode Selection

Issue Mode Selection

Media Size Selection

[PAUSE]

and

keys at the same time, turn

key to feed one

[PAUSE]

key.

A4-19

Page 96

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.6 PCL Emulation Setting (Cont.)

Select the appropriate sensor type to match the media being used. Basically, the Reflective Sensor (Black Mark Sensor) is for tag paper, and the Transmissive Sensor (Feed Gap Sensor) is for label..

Select the appropriate Print

ode which matches the media being used. Basically, Thermal Transfer is for the use of ribbon, and Thermal

irect is for the use of

thermal media.

NOTE:

A4.6 PCL Emulation Setting

Emulation ON/OFF Selection

(08/$7,212))

[RESTART]

[FEED]

(08/$7,212))

(08/$7,2121

PCL Emulation is not available.

PCL Emulation is available.

When “EMULATION OFF” is selected, press the

[PAUSE]

key to

return to “<8>PCL EMULATION”. When “EMULATION ON” is selected, press the

[PAUSE]

key to

proceed to the detailed setting menus.

Print Speed

With this parameter select the print speed for the PCL Emulation.

After selecting the print speed, press the Sensor Type Selection menu.

35,1763(('´V

[RESTART]

[FEED]

35,1763(('´V

35,1763(('´V

[PAUSE]

key to show the

Sensor Type Selection

With this parameter select the sensor type used for the PCL Emulation.

6(162575$16

[RESTART]

[FEED]

6(1625121(

6(16255()/(&7

6(162575$16

No sensor Black mark senso

(Lower) Feed gap sensor

After selecting the sensor type, press the

[PAUSE]

key to show the

Printing Method Selection menu.

Printing Mode Selection

With this parameter select the printing method for the PCL Emulation.

3577<3(75$16)(5

[RESTART]

[FEED]

3577<3(75$16)5

3577<3(',5(&7

Thermal transfer

Thermal direct

After selecting the printing mode, press the

[PAUSE]

key to show the

Issue Mode Selection menu.

A4-20

Page 97

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.6 PCL Emulation Setting (Cont.)

NOTE:

Cut issue is available only when the optional cutter module (B-7208-QM) is installed. When you need the cutter, please contact your nearest TOSHIBA TEC service representative.

NOTE:

f holding the

[FEED]

longer in the parameter

[RESTART]

key for 0.5 seconds or

setting, the key is entered

continuously.

A4.6 PCL Emulation Setting

Issue Mode Selection

With this parameter select the Issue Mode for the PCL Emulation.

7<3(>6@12&87

[RESTART]

[FEED]

7<3(>6@12&87

7<3(>&@:,7+&87

After selecting the issue mode, press the

Batch mode with no cut.

Cut mode.

[PAUSE]

key to show the

Media Size Selection menu.

Media Size Selection

With this parameter select the Media Size for the PCL Emulation.

0(',$$

[RESTART]

[FEED]

0(',$$

0(',$86(5

0(',$/(77(5

0(',$/(*$/

A4 Size Customize Letter Size Legal Size

After selecting the media size, press the

[PAUSE]

key.

When “A4”, “LEGAL”, or “LETTER” is selected, the display returns to "<8>PCL EMULATION".

When “USER” is selected, the Media Width Setting menu is displayed.

Media Width Setting

[RESTART]

>:@>/@

[FEED]

>:@>/@

Media width (Unit: 0.1mm)

[FEED]

key: Pressing the

[FEED]

key one time causes a –1 change, up

to 100.

[RESTART]

key: Pressing the

[RESTART]

key one time causes a +1

change, up to 2168. After selecting the media width, press the

[PAUSE]

key to show the

Media Length Setting menu.

A4-21

Page 98

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.6 PCL Emulation Setting (Cont.)

A4.6 PCL Emulation Setting

Media Length Setting

[RESTART]

>:@>/@

[FEED]

>:@>/@

Media length (Unit: 0.1mm)

[FEED]

key: Pressing the

[FEED]

key one time causes a –1 change, up

to 110.

[RESTART]

key: Pressing the

[RESTART]

key one time causes a +1

change, up to 6400. After selecting the media length, press the

[PAUSE]

key to return to

“<8>PCL EMULATION”.

A4-22

Page 99

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.7 Additional Information

A4.7.1 Self-Diagnostic Test Result Sample and Descriptions

• Print Sample

(1)

PROGRAM B-850 01NOV2000 V1.0A FMRM0051402: 1A00

(2)

BOOT B-850 16NOV2000 V1.0 FMRM0051601:8500

(3)

FONT 5600

(4)

KANJI 8900

(5)

EEPROM OK

(6)

SDRAM 8MB

(7)

CARD SLOT1 ATA SLOT2 LAN

(8)

SENSOR1 00000000, 00000000

(9)

SENSOR2 [H]20°C [A]22°C [S]25°C [R(U)]4.2V [R(L)]4.0V [T]2.5V

(10)

EXP.I/O NG

(11)

KEY BRD NG

OTES:

1. Print conditions: Preset count: 1, Print speed: 4”/sec., Sensor: No sensor, Printing method: Thermal transfer,

Supply length: 78 mm, Issue mode: Batch printing

2. Software version No., Part No. of ROM and checksum PROGRAM ROM.

3. The last two digits of the checksum are usually “00”.

4. When Kanji ROM is not installed, the checksum becomes “0000”.

5. The symbol”°” of ‘°C” may not be printed depending on the type of character code.

will vary

according to the software version of

• Descriptions

(1) Program ROM Check (Model Name, Date, Version, Part number, Checksum)

PROGRAM

V1.0

Program area

Model name

Software version No.

(2) Boot Check (Model Name, Date, Version, Part Number, Checksum)

B-850 01NOV2000

A FMRM0051402: 1A00

Part No. of ROM or software

Revision No.: Space or A to Z

Checksum

BOOT B-850 16NOV2000

V1.0

Boot are

Model name

Software version No.

A FMRM0051601: 8500

Part No. of ROM or software

Revision No.: Space or A to Z

Checksum of Boot area

A4-23

Page 100

APPENDIX 4 SYSTEM MODE

EO1-33029

A4.7.1 Self-Diagnostic Test Result Sample and Descriptions (Cont.)

(3) Alphanumeric Font ROM Check

FONT

CARD

5600

Checksum of Font area

Font area

8900

Checksum of BITMAP Kanji ROM

Kanji area

OK: Data in the check area can be properly read/written. NG: Data in the check area cannot be properly read/written.

EEPROM (Backup Memory)

8MB

Capacity of DRAM

System/Painting memory

SLOT 1 ATA

LAN

ATA: ATA Card is inserted. LAN: LAN card is inserted. FSH: Flash memory card is inserted. NO: Unformatted ATA card/Flash memory

card or no card is inserted.

Slot

PCMCIA Card

(4) Kanji ROM Check

KANJI

(5) EEPROM Check

EEPROM

(6) SDRAM Capacity

SDRAM

(7) PC Card Slot Check

SLOT 2

A4.7 Additional Information

A4-24

Toshiba B-850 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

TABLE OF CONTENTS

2.2 Procedure before Operation

4.4 Dump Mode

Error Messages Problems/Causes Solutions

Possible Problems Causes Solutions

APPENDIX 1 SPECIFICATIONS

APPENDIX 2 MESSAGES AND LEDS

APPENDIX 3 INTERFACE

APPENDIX 4 SYSTEM MODE

The Self-Diagnostic Test contains the following sub menus:

The Printer Parameter Fine Adjustment menu contains the following.

The Test Print menu contains the following:

The PCL Emulation Setting menu contains the following: