Toshiba B-672-QP, B-682-QP User Manual

TEC Thermal Printer

B-670/680 SERIES

Owner’s Manual

Owner’s Manual Mode d’emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding

LIST OF STANDARDS OF CONFORMITY

Manufacturer : TOSHIBA TEC Corporation Address : 570 Ohito, Ohito-Cho, Tagata-Gun, Shizuoka-Ken, 410-2323

Japan

declares that following product Product Name : Bar Code Printer Model : B-672-QP, B-682-QP Options : All

conforms to the following product specifications Generic Standard : EN 50 082-1 Safety : EN 60 950 EMC : EN 55 022 Harmonics : EN 61000-3-2, 3

Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73/ 23/EEC, and the EMC directive 89/336/EEC.

The product was tested in a typical set up TOSHIBA TEC personnel advocated.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. (for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the user's authority to operate the equipment.

"This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations."

"Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur de Canada."

(for CANADA only)

TEC Thermal Printer

B-670/680 SERIES

Owner’s Manual

Safety Summary

ENGLISH VERSION EO1-33016

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the symbol. (The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the symbol. (The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

WARNING

Any other than the specified AC voltage is prohibited.

Prohibited

Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.

If the machines share the same outlet with any other electrical appliances which consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause the machines to malfunction.

Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric shock.

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

Prohibited

Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.

Disconnect the plug.

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

(i)

Disconnect the plug.

Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or elec- tric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorized TOSHIBA TEC representative for assistance.

Safety Summary

ENGLISH VERSION EO1-33016

Disconnect the plug.

Connect a grounding wire.

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.

Disconnect the plug.

No disassembling.

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.

Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine.

This indicates that there is the risk of personal Injury or damage to

CAUTION

objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

• Try to avoid locations that have the following adverse conditions: * Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.

• Ensure the printer is operated on a level surface.

• Any data stored in the memory of the printer could be lost during a printer fault.

• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference.

• Unplug the machine whenever you are working inside it or cleaning it.

• Keep your work environment static free.

• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.

• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.

• Do not lean against the machine. It may fall on you and could cause injury.

• Care must be taken not to injure yourself with the printer paper cutter.

• Unplug the machine when it is not used for a long period of time.

Request Regarding Maintenance

• Utilize our maintenance services. After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

• Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines, preventing accidents beforehand. For details, please consult your authorized TOSHIBA TEC representative for assistance.

• Using insecticides and other chemicals Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

(ii)

ENGLISH VERSION EO1-33016

TABLE OF CONTENTS

Page

1. INTRODUCTION ..............................................................................................E1- 1

1.1 APPLICABLE MODEL ..............................................................................E1- 1

1.2 ACCESSORIES ........................................................................................E1- 1

2. SPECIFICATIONS............................................................................................E2- 1

2.1 PRINTER ..................................................................................................E2- 1

2.2 OPTIONS ..................................................................................................E2- 2

2.3 MEDIA .......................................................................................................E2- 3

2.4 RIBBON ....................................................................................................E2- 3

3. OVERVIEW ......................................................................................................E3- 1

3.1 FRONT/REAR VIEW.................................................................................E3- 1

3.2 OPERATION PANEL ................................................................................E3- 1

4. DIP SWITCH FUNCTIONS...............................................................................E4- 1

5. SET UP PROCEDURE.....................................................................................E5- 1

5.1 REQUIREMENTS FOR OPERATION ......................................................E5- 1

5.2 SETTING UP THE PRINTER....................................................................E5- 1

6. INSTALLING THE PRINTER............................................................................E6- 1

6.1 CONNECTING THE POWER CORD AND CABLES ................................E6- 1

6.2 HOLDER STAND INSTALLATION ...........................................................E6- 1

7. LOADING THE RIBBON...................................................................................E7- 1

8. LOADING THE MEDIA .....................................................................................E8- 1

9. INSERTING THE OPTIONAL FLASH MEMORY CARD..................................E9- 1

10.INSERTING THE OPTIONAL PCMCIA CARD...............................................E10- 1

11.CARE/HANDLING OF THE MEDIA AND RIBBON ........................................E11- 1

12.GENERAL MAINTENANCE ...........................................................................E12- 1

12.1 CLEANING..............................................................................................E12- 1

12.2 UNDER THE MEDIA GUIDES ................................................................E12- 3

12.3 COVERS AND PANELS .........................................................................E12- 3

12.4 REMOVING JAMMED MEDIA ................................................................E12- 4

12.5 THRESHOLD SETTING .........................................................................E12- 6

13.TROUBLESHOOTING ...................................................................................E13- 1

CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

WARNING!

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

CAUTION:

Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing. etc., be drawn into the moving parts, push the switch in the "OFF" position to stop movement.

1. INTRODUCTION

ENGLISH VERSION EO1-33016

1.1 APPLICABLE MODEL

1. INTRODUCTION

Thank you for choosing the TEC B-672/682 Series thermal/transfer printer. This new generation high performance/quality printer is equipped with the latest hardware including the newly developed high density (12 dot/mm, 305 dot/inch) edge print head. This will allow very clear print at a maximum speed of 203.2 mm/sec. (8 inch/sec.). Other standard features include an external media supply. Optional features include a strip mechanism and Cutter mechanism. This manual contains general set-up and maintenance information and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference.

1.1 APPLICABLE MODEL

• B-672-QP

• B-682-TS10-QP

Model name description

B - 6 7 2 - T S 1 0 - Q P

Destination Code QP: European Version

Thermal direct/Thermal transfer

Printer Type 7: Base Model 8: Enhanced Model

1.2 ACCESSORIES

Owner's Manual

(EO1-33016)

Issue mode S: Batch

Resolution T: 12 dot/mm (305 dpi)

Power Cord

Print Head Cleaner

(24089500013)

Media Holder

Holder Shaft Thumbscrew

Left/Right Side Holder Holder Base

(M-4x6)

E1-1

2. SPECIFICATIONS

2.1 PRINTER

ENGLISH VERSION EO1-33016

2.1 PRINTER

Model

Item

Supply voltage Universal (automatic switching)

85-138 V, 50/60 Hz 187-276 V, 50/60 Hz

Be sure to use a power cord which meets the standard. Power consumption 1.4 A, 260 W maximum (standby: 270 mA, 26 W maximum) Operating temperature 5˚C ~ 40˚C range Relative humidity 25% ~ 85%RH (no condensation) Print head Thermal print head 12 dots per mm (305 dots per inch) Printing methods Thermal direct or Thermal transfer Print speeds 76.2 mm/sec. (3 inch/sec.), 101.6 mm/sec. (4 inch/sec.),

203.2 mm/sec. (8 inch/sec.) Maximum print width 170.6 mm (6.72 inches) Dispensing modes Batch (Continuous), Strip (On-demand) and Cut modes

(Both cut and strip modes are available only when their respective modules

are fitted.) Message display 20 characters x 1 line Dimensions 437 mm (width) x 282 mm (depth) x 395 mm (height) Weight B-672: 25 kg (without media and ribbon)

B-682: 26 kg (without media and ribbon) Available bar-code types JAN8, JAN13, EAN8, EAN8 + 2 digits, EAN8 + 5 digits

EAN13, EAN13 + 2digits, EAN13 + 5 digits

UPC-E, UPC-E + 2 digits, UPC-E + 5 digits

UPC-A, UPC-A + 2 digits, UPC-A + 5 digits

MSI, ITF, NW-7, CODE39, CODE93, CODE128

EAN128, Industrial 2 to 5, Customer Bar Code, POSTNET, KIX CODE,

RM4SCC (ROYAL MAIL 4STATE CUTOMER CODE), Two-dimensional code Data Matrix, PDF417, QR Code, Maxi Code, Micro PDF417,

CP Code (B-672 only) Fonts Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size),

Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes),

OCR (2 types), Writable characters (40 types, 2-byte character is available:

B682 only), Outline font (B-672: 1 type, B-682: 4 types),

Price font (3 types: B-682 only) Rotations 0˚, 90˚, 180˚, 270˚ Standard interfaces Serial interface (RS-232C)

Parallel interface (Centronics)

Expansion I/O interface

Flash memory card interface (B-672 only) Optional interface PCMCIA interface (B-682 only)

B-672/682-QP

∗

Data MatrixTM is a trademark of International Data Matrix, Inc. PDF417 is a trademark of Symbol Technologies, Inc.

E2-1

2. SPECIFICATIONS

2.2 OPTION

ENGLISH VERSION EO1-33016

2.2 OPTION

Option Name Cutter module Strip module

D-RAM PC Board (B-672 only)

Flash memory card (B-672 only)

PCMCIA interface board (B-682 only)

Type B-4208-QM B-4908-H-QM

B-8700-PC-QM

Description A stop and cut swing cutter This module strips the label from the backing paper with the

take-up block and strip block. A 2MB RAM upgrade which enhances the image handling

capability of the printer. A flash memory card (1MB and 4 MB) for storing logos,

writable characters and formats. This board enables the following PCMCIA cards to be used.

* LAN card: 3 COM EtherLink

III (recommended) * ATA card: Conforming to PC card ATA standard * Flash memory card: 4MB card (See Page 10-1.)

E2-2

2. SPECIFICATIONS

ENGLISH VERSION EO1-33016

2.3 MEDIA

Stop position

Cut position

Label

I I

Reference coordinate

Refer to the following NOTE 2. Black Mark (on reverse side)

Stop position

Cut position

Feed direction

Fig. 2-1

Tag paper

Reference coordinate

Black Mark (on reverse side)

Tag paper

[Unit: mm]

Label dispensing mode

Item

Span of one label/tag

: Label length

: Width including backing paper

: Label width

: Gap length

: Black mark length (Tag paper)

: Effective print width

Effective print length

: Print speed up/slow down area

: Black mark length (Label)

Maximum effective length for on the fly isue

Outer roll diameter Thickness

Label

Tag

Label Tag

Standard Max. memory Standard Max. memory

Standard Max. memory

B-672

B-682 B-672

B-682

B-672 B-682 B-672

Batch mode Strip mode

10.00 ~ 999.0 25.4 ~ 999.0

10.00 ~ 1709.0 25.4 ~ 1709.0

7.5 ~ 996.5 22.9 ~ 996.5

7.5 ~ 1707.0 22.9 ~ 1707.0 25.0 ~ 1703.0

84.0 ~ 175.0 (See NOTE 3.)

81.0 ~ 172.0

2.5 ~ 20.0 2.5 ~ 20.0 6.0 ~ 20.0

2.5 ~ 10.0

10.0 ~ 170.6

5.5 ~ 298.6

5.5 ~ 1705.0

5.5 ~ 981.3

8.0 ~ 298.6

20.9 ~ 298.6

20.9 ~ 1705.0

20.9 ~ 981.3

23.4 ~ 298.6

8.0 ~ 1705.0

8.0 ~ 981.3

23.4 ~ 981.3

1.0

Refer to the following NOTE 2.

149.3

852.0

490.6

Ø200 Max.

0.13 ~ 0.17

0.10 ~ 0.17

Cut mode

Label: 38 ~ 999.0

Tag: 25.4 ~ 999.0

Label: 38 ~ 1709.0 Tag: 25.4 ~ 1709.0

25.0 ~ 993.0

23.0 ~ 298.6

23.0 ~ 1705.0

23.0 ~ 981.3

23.4 ~ 298.6

23.4 ~ 1705.0

23.4 ~ 981.3

NOTES:

1. The media specification other than above are unchanged.

2. When marking black marks on label rolls, the following requirements must be satisfied. When the gap length is less than 4 mm:

The black mark length should be longer than the gap length.

When the gap length is 4 mm or more:

The black mark should not overlap the gap for more than 4 mm and the following label.

3. When the print speed is 8"/sec., the width including backing paper will be 84 to 150 mm. When the optional cutter module or strip module is used, the width including backing paper will be 101.6 to 175 mm.

4. If the label used is smaller than specified, the print head life may be shortened.

5. When issuing thermal labels at 8"/sec., the print stop position should be set to a minimum of 1 mm inside the label.

2.4 RIBBON

Type Spool type Width 115 mm ~ 185 mm

(See NOTE 5.) Length 300 m Outer diameter Ø72 mm (max.)

NOTES:

1. “On the fly issue” means that the printer can draw and print without stopping between labels.

2. To ensure print quality and print head life use

only TOSHIBA TEC specified media

and ribbons.

3. When using the cutter ensure that label length

plus inter label gap length

exceeds 35 mm. (i.e. label pitch should be greater than 35 mm.)

4. To avoid ribbon wrinkles use the ribbon which is wider than media by 5mm or more. However, too much difference in width between the two may cause wrinkles.

5. When the print speed is 8"/sec., the width will be 115 to 160 mm.

E2-3

3. OVERVIEW

3.1 FRONT/REAR VIEW

Front View

Message Display (LCD)

Operation Panel

Rear View

Top Cover

Media Outlet

ENGLISH VERSION EO1-33016

3.1 FRONT/REAR VIEW

Head Lever

Right Side Cover

Power Switch

0: OFF 1: ON

[B-672]

Memory Card Slot

AC Power Inlet

3.2 OPERATION PANEL

POWER ON LINE ERROR

FEED RESTART PAUSE

Fig. 3-2

[B-682]

1 Serial Interface Connector (RS-232C) 2 Parallel Interface Connector (Centronics) 3 Expansion I/O Interface Connector

Fig. 3-1

MESSAGE DISPLAY (LCD)

When power is turned on and it is ready to print, “ON LINE” is displayed.

POWER LED (Green)

Lights when the power is turned on.

ON-LINE LED (Green)

1) Flashes when communicating with a host computer.

2) On while printing.

ERROR LED (Red)

Lights when a communication error occurs, when the media/ribbon ends or the printer does not operate correctly.

FEED Key

Feeds paper.

RESTART Key

Resets the printer when paused or when an error occurs. Used to set the threshold. (Refer to page 12-6)

PAUSE Key

Pauses printing. Message display shows “PAUSE” and an unprinted count. Used to set the threshold. (Refer to page 12-6)

PCMCIA Card Slot (2 slots)

E3-1

4. DIP SWITCH FUNCTIONS

4. DIP SWITCH FUNCTIONS (B-672 only)

The DIP switches are located to the right of the Guide Wheel.

WARNING!

ENGLISH VERSION EO1-33016

4. DIP SWITCH FUNCTIONS

Turn the POWER OFF before switching the functions.

(1) DIP SW 2

.oNFFO/NONOITCNUF

FFOFFOSPB0042

NOFFOSPB0084

FFO NO SPB0069

NONOSPB00291

FFO tib1

NOstib2

FFOstib7

NO stib8

FFO tuohtiW

NOhtiW

FFO NEVE

NODDO

FFOFFO

NOFFO

FFO NO

NONO

)ATD(YSUB/YDAER

)STR(YSUB/YDAER

YSUB/YDAER+FFOX/NOX

Guide Wheel

).emitnorewopehttatuptuosiNOXoN(

).emitfforewopehttatuptuosiFFOXoN(

).emitnorewopehttatuptuosiNOXoN(

).emitfforewopehttatuptuosiFFOoN(

).emitnorewopehttatuptuosiNOX(

).emitfforewopehttatuptuosiFFOX(

DIPSW 2

DIPSW 1

deepsnoissimsnarT

Fig. 4-1

htgneltibpotS

htgnelataD

kcehcytiraP

PIDnehwevitceffe(kcehcytiraP

).NOottessi5#WS

).emitnorewopehttatuptuosiNOXoN(FFOX/NOX

).emitfforewopehttatuptuosiFFOXoN(

locotorpataD

).emitnorewopehttatuptuosiNOX(FFOX/NOX

).emitfforewopehttatuptuosiFFOX(

(2) DIP SW 1

.oNFFO/NONOITCNUF

234

FFO FFOottesebtsuM

FFO FFO FFO hsilgnE

NOFFOFFOnamreG

FFONOFFOhcnerF

NONOFFOhctuD

FFOFFONOhsinapS

NOFFONOesenapaJ

FFONONOnailatI

NONONOdesutoN

FFO tuohtiW

NOhtiW

FFO FFOottesebtsuM

FFO epytdexiF

NOepytelbavoM

FFO FFOottesebtsuM

egassem

rorreDCLyalpsidotegaugnaL

eussitucaretfadeefaidemotuA

)4-8egapeeS(

noitcelesrosnesaideM

NOTES: The Shaded settings are the factory default settings. "OFF" means "OPEN".

E4-1

5. SET UP PROCEDURE

ENGLISH VERSION EO1-33016

5.1 REQUIREMENTS FOR OPERATION

5. SET UP PROCEDURE

5.1 REQUIREMENTS FOR OPERATION

The B-672/682 has the following requirements:

• The host computer must have a serial port or centronics parallel port.

• To communicate with host, either an RS-232C cable or Centronics cable is required.

(1) RS-232C cable..........25 pins

(2) Centronics cable .......36 pins

• To print the format, create the complete program using the interface/communication manual.

■ Interface Cables

To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements:

• Fully shielded and fitted with metal or metalised connector housings.

• Kept as short as possible.

• Should not be bundled tightly with power cords.

• Should not be tied to power line conduits.

■ RS-232C Cable description

The serial data cable used to connect the printer to the host computer should be one of the following two types:

NOTE:Use the RS-232C cable which connector securing screws are metric type.

DB-9S

Connector to PC

PIN No.

1 2 3 4 5 6 7 8 9

Housing

Signal

N.C. RXD TXD

DTR GND DSR

RTS

CTS

N.C.

Shield

DB-25S

Connector to PC

PIN No.

1 2 3 4 5 6 7

Signal Shield

TXD RXD RTS CTS DSR

GND

DTR

Connector to Printer

DB-25P

PIN No.

3 2

7 6 4 5

Housing

Signal

TXD RXD DSR

GND

DTR CTS RTS

Shield

DB-25P

Connector to Printer

PIN No.

3 2

7 6 4 5

Signal

TXD RXD DSR GND DTR CTS RTS

Fig. 5-1

5.2 SETTING UP THE PRINTER

• Place the printer on a flat, stable surface.

• Use a grounded electrical outlet do not use adapter plug.

• Be sure there is adequate room around the printer for easy operation and maintenance.

• Keep your work environment static free.

E5-1

6. INSTALLATION PROCEDURE

6.1 CONNECTING THE POWER CORD AND CABLES

6. INSTALLATION PROCEDURE

6.1 CONNECTING THE POWER CORD AND CABLES

WARNING!

Turn the POWER SWITCH to OFF before connecting the power cord or cables.

[B-672] [B-682]

Expansion I/O Cable

ENGLISH VERSION EO1-33016

1 Power Cord 2 Serial Interface Cable (RS-232C) 3 Parallel Interface Cable (Centronics) 4 Expansion I/O Cable

Fig. 6-1

NOTES: Different cables cannot be used at the same time.

6.2 HOLDER STAND INSTALLATION

Fit the left and right side holders into the dowels of the holder base and fasten the side holders to the holder base with the thumbscrews.

Thumbscrew

Left Side Holder

Holder Base

Dowel

Right Side Holder

Fig. 6-2

E6-1

7. LOADING THE RIBBON

ENGLISH VERSION EO1-33016

7. LOADING THE RIBBON

WARNING!

1. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement.

2. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover.

There are two types of media available for printing on, these are standard media and direct thermal media (a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media.

1. Turn the power off and open both the top cover and the right side cover.

2. Set the head lever to the “OPEN” position and release the head lock plate.

Head Lever

Top Cover

Right Side Cover

OPEN

Head Lock Plate

Fig. 7-1

Head Lever Position

1: Labels or thin tag paper 2: Thick tag paper

OPEN: Ribbon/media replacement

3. As Fig. 7-2 shows, unroll and loosen the ribbon a little.

4. Insert the ribbon under the print block so that the ribbon supply end is positioned backside of the printer.

E7-1

Ribbon

Ribbon Core

Fig. 7-2

7. LOADING THE RIBBON

ENGLISH VERSION EO1-33016

7. LOADING THE RIBBON

5. Push the ribbon core against the spring guide wheel, align the protrusion of the guide wheel with the notch of the ribbon core, then set the ribbon.

6. To remove the slack of the ribbon, turn the ribbon core in the direction indicated by the arrow.

7. If the ribbon wrinkles while printing, move the ribbon levers back or forth until the wrinkle is removed.

Protrusion

Guide Wheel

STEP 1

STEP 2

Notch

Ribbon Core

Ribbon

Ribbon Lever

Spring Guide Wheel

Fig. 7-3

NOTE: When removing the ribbon, be careful not to snag the ribbon on the part .

8. Set the head lock plate.

9. Turn the head lever to the proper position depending on the used media. (Refer to Fig. 7-1)

1: Labels or thin tag paper 2: Thick tag paper

CAUTION: When using labels ensure that the head lever is set to position 1.

E7-2

8. LOADING THE MEDIA

WARNING!

Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement.

2. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover.

1. Install the holder stand on the rear of the printer.

ENGLISH VERSION EO1-33016

8. LOADING THE MEDIA

2. Loosen the screw

Media Guides

Release Lock

CAUTION:

and slide the media guides outside.

Screw

Holder Stand

Fig. 8-1

DO NOT MOVE the Media Guides using the screw

3. Lock the Media Holder securely with the Lock Lever.

4. Pass the Holder Shaft through the Media, then set one of the Media Holders and lock it securely with the Lock Lever.

Media Holder

Holder Shaft

Media

Lock Lever

Fig. 8-2

Lock Lever

E8-1

8. LOADING THE MEDIA

ENGLISH VERSION EO1-33016

8. LOADING THE MEDIA

5. Turn the Lock Levers of the Media Holders to the unlock position and readjust the Media position to the center. Then lock the Media Holders securely with the Lock Levers. Fit the Media Guides to the

Media. Tighten the screw

firmly.

Media Guide

Lock Lever

Screw

Holder Shaft

Media Holder

Media

Media Holder

Holder Stand

Bush

Fig. 8-3

NOTE: Set in the bushes of the Holder Shaft into notches of the Holder Stand securely.

Notch

6. The black mark/feed gap sensor is selectable between the fixed type and the movable type by changing the DIP switch setting on the B-672. For the B-682, contact your authorised TOSHIBA TEC representative to change the Operation Panel setting. When the fixed type is selected, the black mark sensor is located at the center of the media and the feed gap sensor is at 10 mm left to the black mark sensor. The movable sensor can be located anywhere between the left end of the effective print width and the fixed sensor. After changing the sensor type, the sensitivity of the sensor must be adjusted. In this case call a TOSHIBA TEC authorized service representative.

E8-2

8. LOADING THE MEDIA

ENGLISH VERSION EO1-33016

8. LOADING THE MEDIA

7. Set the black mark/feed gap sensor to the correct position by turning the adjusting knob. Turning the knob right will move the sensor towards the center of the media while turning left will move it away from the center of the media.

■ An easy way to set the black mark sensor position

1 Pull the media about 500 mm out of the front of the printer, turn the media back on it’s self and

feed it under the print head past the sensor so that the black mark can be seen from above.

2 Adjust the sensor position to that of the black mark (the upper hole indicates the position of the

black mark sensor).

(Feed Gap Sensor)

Black Mark Sensor

Adjusting Knob

Black Mark

Media

Fig. 8-4

NOTE: Make sure to set the sensor to detect the center of the black mark, otherwise a paper jam

error could occur.

■ Setting the feed gap sensor position

Adjust the sensor to detect on the gap (the lower hole indicates the position of the feed gap sensor).

(Black Mark Sensor)

Feed Gap Sensor

Media

Adjusting Knob

Fig. 8-5

E8-3

8. LOADING THE MEDIA

8. The media is now loaded and the sensor position is set. Batch type:

Media

ENGLISH VERSION EO1-33016

8. LOADING THE MEDIA

Fig. 8-6

Cutter type: Where a cutter is fitted load the media as standard and feed it through the cutter

module.

NOTES: 1. Be sure to cut the backing paper of label. Cutting label will cause the glue to stick to the

cutter, which may affect the cutter quality and shorten the cutter life.

2. If the top edge of label winds onto the platen in cut issue, set the DIP SW 1-5 of the B-672 to ON. For the B-682, contact your authorised TOSHIBA TEC representative to change the Operation Panel setting.

3. Use of tag paper with the thickness exceeding the specified valve may affect the cutter life.

Cutter Module

Media Outlet

Media

Fig. 8-7

E8-4

8. LOADING THE MEDIA

ENGLISH VERSION EO1-33016

8. LOADING THE MEDIA

Strip type:

1 Strip labels from the backing paper for about 200-mm long from the top edge of the label roll. 2 Lower the backing paper release bar. 3 Pass the backing paper between the strip roller and the backing paper holder. After taking up

any slack of the media, set the backing paper release bar in position.

Media (Backing Paper)

Backing Paper Release Bar

Backing Paper Holder

Fig. 8-8

9. Turn the head lever to the proper position depending on the used media. (Refer to Fig. 7-1)

1: Labels or thin tag paper 2: Thick tag paper

CAUTION: When using labels ensure that the head lever is set to position 1.

10. Close the top and right side covers.

E8-5

9. INSERTING THE OPTIONAL FLASH MEMORY CARD

ENGLISH VERSION EO1-33016

9. INSERTING THE OPTIONAL FLASH MEMORY CARD (B-672 only)

WARNING!

Turn the power OFF when inserting or removing the flash memory card.

CAUTION:

To protect memory cards, discharge static electricity from your body by touching the printer rear cover prior to touching the memory cards.

1. Turn the power off.

2. Insert the flash memory card into the memory card slot on the rear of the printer.

3. Turn the power on.

Flash Memory Card

Fig. 9-1

NOTES: 1. Be sure to protect a flash memory card when not in use in the printer by putting it in it’s

protective cover.

2. Do not subject the card to any shocks or excessive forces.

3. Do not expose the card to extremes of heat by either storing in direct sunlight or close to a heater.

4. Do not expose the card to excessive humidity by wiping it with a wet cloth or storing it in a damp place.

5. Before inserting or removing the card, make sure that the power switch is turned off.

6. The following flash cards can be used. (The 1MB-card is read only and the 4MB card can read/write.)

Capacity

1M Byte

4M Byte

Maker Maxell Mitsubishi Maxell Maxell Centennial Technologies INC. INTEL Simple TECHNOLOGY Mitsubishi PC Card KING MAX PC Card

Type EF-1M-TB AA MF81M1-GBDAT01 EF-4M-TB CC EF-4M-TB DC FL04M-15-11119-03 IMC004FLSA STI-FL/4A MF84M1-G7DAT01 FJN-004M6C FJP-004M6R

Device code

D0H

88H

ADH

A2H

A0H

Maker code

1CH

B0H

04H 01H 89H

89H

E9-1

10. INSERTING THE OPTIONAL PCMCIA CARD

ENGLISH VERSION EO1-33016

10. INSERTING THE OPTIONAL PCMCIA CARD (B-682 only)

WARNING:

Turn the power OFF when inserting or removing the PCMCIA card.

CAUTION:

To protect PCMCIA cards, discharge static electricity from your body by touching the printer rear cover prior touching the PCMCIA cards.

1. Turn the power off.

2. Insert the PCMCIA card into the card slot at the rear of the printer.

3. Turn the power on.

PCMCIA Card

Fig. 10-1

NOTES: 1. Be sure to protect a PCMCIA card when not in use in the printer by putting it in its protective

cover.

2. Do not subject the card to any shocks or excessive forces.

3. Do not expose the card to extremes of heat by either storing in direct sunlight or close to a heater.

4. Do not expose the card to excessive humidity by wiping it with a wet cloth or storing it in a damp place.

5. Before inserting or removing the card, make sure that the power switch is turned off.

6. The following PCMCIA cards can be used.

Type ATA Card LAN Card

Flash Memory Card (4 MB)

A card conforming to the PC card ATA standard

3 COM

Maxell

Maker

Description

Ether Link III 3C589D PC card

EF-4M-TB CC EF-4M-TB DC

Remarks

Install into the slot (2) only. (This card installed into the slot (1) will not work.)

7. Install the LAN card into the slot (2).

E10-1

11. CARE/HANDLING OF THE MEDIA AND RIBBON

ENGLISH VERSION EO1-33016

11. CARE/HANDLING OF THE MEDIA AND RIBBON

CAUTION:

Be sure to read carefully and understand the Supply Manual. Use only media and ribbon which meet specified requirements. Use of non-specified media and ribbon may shorten the head life and result in problems with bar code readability or print quality. All media and ribbon should be handled with care to avoid any damage to the media, ribbon or printer. Read the following guideline carefully.

• Do not store the media and ribbon for longer than the manufactures recommended shelf life.

• Store media rolls on the flat end, do not store them on the curved sides as this might flatten that side

causing erratic media advance and poor print quality.

• Store the media in plastic bags and always reseal after opening. Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life.

• Store the media and ribbon in a cool, dry place. Avoid areas where they would be exposed to direct sunlight, high temperature, high humidity, dust or gas.

• The thermal paper used for direct thermal printing must not have the specifications which exceed

800 ppm, K+ 250 ppm and CL- 500 ppm.

• Some ink used on pre-printed labels may contain ingredients which shorten the print head’s product life. Do not use labels pre-printed with ink which contain hard substances such as carbonic calcium (CaCO

) and kaolin (Al2O3, 2SiO2, 2H2O).

For further information please contact your local distributor or your media and ribbon manufacturer.

E11-1

12. GENERAL MAINTENANCE

WARNING!

1. Be cafeful when handling the print head as it becomes very hot.

2. Care must be taken not to injure yourself with the printer paper cutter.

3. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement.

4. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover.

12.1 CLEANING

WARNING!

1. Be sure to disconnect the power cord prior to performing any maintenance.

2. Do not use any tool that may damage the print head.

3. DO NOT POUR WATER directly onto the printer.

ENGLISH VERSION EO1-33016

12.1 CLEANING

To help retain the high quality and performance of your printer it should be regularly cleaned. The greater the usage of the printer, the more frequent the cleaning. (i.e. low usage=weekly : high usage=daily).

1. Turn the power off.

2. Open the top cover and right side cover.

3. Turn the head lever to raise the print head.

4. Remove the ribbon and media.

5. Clean the element of print head with print head cleaner.

6. Clean the platen with an alcohol moistened cloth.

Print Head

Element

Print Head

Print Head Cleaner (24089500013)

Platen

Element

Fig. 12-1

E12-1

12. GENERAL MAINTENANCE

7. Turn the pinch roller lever to the right.

8. Remove the white screw and detach the ribbon end sensor plate.

Stud

ENGLISH VERSION EO1-33016

12.1 CLEANING

White Screw

Stud

Pinch Roller Lever

Ribbon End Sensor Plate

Fig. 12-2

NOTE: When installing the ribbon end sensor plate, be sure to fit both studs in the notches of the ribbon

end sensor plate.

9. Remove the pinch roller block, then clean the roller belt and feed roller with cloth moistened by alcohol.

Roller Belt

Feed Roller

Pinch Roller Block

10. Reassemble the pinch roller block in the reverse order of removal.

E12-2

Fig. 12-3

12. GENERAL MAINTENANCE

12.2 UNDER THE MEDIA GUIDES

1. Remove the Media Guides.

ENGLISH VERSION EO1-33016

12.2 UNDER THE MEDIA GUIDES

Screw

Media Guide

Screw

Media Guide

Fig. 12-4

2. Remove the jammed Media.

3. Clean “dust and glue” on the Media Guides with a soft cloth moistened with alcohol.

4. Remount the Media guides using the screws.

NOTE: Be careful NOT TO LOSE the screw.

12.3 COVERS AND P ANELS

The covers should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution.

NOTE: Clean printer cover with an electrostatic free cleaner for automated office equipment.

WARNING!

1. DO NOT POUR WATER directly onto the printer.

2. DO NOT APPLY cleaner or detergent directly onto any cover or panel.

3. NEVER USE THINNER OR OTHER VOLATILE SOLVENT on the plastic covers.

4. DO NOT clean the panel covers or the supply window with alcohol as it may cause them to discolor, loose their shape or develop structural weakness.

E12-3

12. GENERAL MAINTENANCE

ENGLISH VERSION EO1-33016

12.4 REMOVING JAMMED MEDIA

1. Turn the power off.

2. Open the top cover, and right side cover.

3. Turn the head lever to position “OPEN, “ then release the head lock plate.

4. Remove the white screw, unclamp and disconnect the connector of the media guide plate, and then detach the media guide plate. (See Fig. 12-5.)

5. Remove the ribbon and media.

6. Remove the jammed media. DO NOT USE any sharp implement or tool as these could damage the printer.

7. Clean the print head and platen, then remove any further dust or foreign substances.

8. Place the portion with the white screw.

Media Sensor

Media Guide Plate

of the media guide plate on the media sensor. Secure the media guide plate

Connector

Media Guide Plate

Clamp

White Screw (24741710304)

Fig. 12-5

9. Media jams in the cutter unit can be caused by wear or residual glue from label stock on the cutter. Do not use none specified media in the cutter. If you get frequent jams in the cutter contact your Authorized Service representative.

E12-4

12. GENERAL MAINTENANCE

■ Cleaning the Cutter Unit

1. Be sure to turn the power off before cleaning the cutter unit.

2. The cutters are sharp and care should be taken not to injure yourself when cleaning.

1. Loosen two screws and remove the cutter cover.

2. Remove the white screw and media guide.

3. Remove the jammed paper and trash.

4. Clean the cutter with dry cloth.

ENGLISH VERSION EO1-33016

12.4 REMOVING JAMMED MEDIA

WARNING!

Screw

White Screw

Cutter Cover

Media Guide

5. Assembling is reverse order of removal.

■ Cleaning the strip unit

WARNING!

Be sure to turn the power off before cleaning the strip unit.

Swing Cutter

Fixed Cutter

Cutter Unit

Fig. 12-7

1. Lower the backing paper release bar to remove the jammed media.

2. Clean the strip roller and backing paper holder with ethyl alcohol.

Strip Roller

Backing Paper Holder

Backing Paper Release Bar

E12-5

Fig. 12-8

12. GENERAL MAINTENANCE

ENGLISH VERSION EO1-33016

12.5 THRESHOLD SETTING

For the printer to maintain a constant print position it uses the transmissive sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is preprinted, the darker (or more dense) inks can interfere with this process causing paper jam errors. To get around this problem a minimum threshold can be set for the sensor in the following way.

■ Threshold setting procedure

Turn the power ON.

(1) The printer is in stand-by.

ON LINE

PAUSE

(2) Load a media roll in the usual way. (3) Press the [PAUSE] key.

PA USE

TR NSMI SIVE

RE LECT VE FI

TR NSMI SIVEAS

PA USE

ONLINE

PAUSE

FEED

PAUSE

RESTART

(4) The printer enters the pause mode. (5) Press and hold the [PAUSE] key for at least 3

seconds in the pause state.

(6) The sensor type is displayed. (7) Press the [FEED] key.

(8) The reflective sensor (black mark sensor) is selected. (9) Press the [FEED] key again. (10) The transmissive sensor (feed gap sensor) is selected.

(11) Press and hold the [PAUSE] key. (12) The media is advanced until the [PAUSE] key is

released.

(13) Release the [PAUSE] key when more than 1.5 labels

(tags) are advanced. (Threshold setting is completed by this operation.)

(14) Press the [RESTART] key.

(15) The printer is in stand-by.

Command

ON LINE

(16) Send an issue command from the PC to the printer.

NOTES:

1. If the [PAUSE] key is released within 3 seconds whilst in pause state, paper will not feed.

2. Failure to feed more than 1.5 to 2 labels may result in an incorrect threshold setting.

3. While the print head is raised, the [PAUSE] key does not work.

4. Error such as paper end and cutter error are not detected during paper feed.

5. Selecting the transmissive sensor (for pre-printed labels) within software commands allows the printer to detect the proper print start position correctly even when using pre-printed labels.

6. If the printer continues to print out of position after setting the threshold, adjust the feed gap sensor in the system mode. Reset the threshold again. Make sure that the transmissive sensor (for pre-printed labels) is selected in the feed and issue commands.

E12-6

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