Toshiba B-570 User Manual

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Page 1

TEC Thermal Printer

B-570 SERIES

User's Manual

Original Nov., 1993 (Revision Mar., 2000)

Document No. EM0-33013A

TABLE OF CONTENTS

OWNER'S MANUAL ............................................. EM1-33035

PRODUCT DESCRIPTION................................... EM10-33006A

MAINTENANCE MANUAL .................................... EM18-33010A

PRINTED IN JAPAN

Page 2

Precaution

This service manual, intended for field engineers and technicians, is designed as a guide for maintenance, service and repair of TOSHIBA TEC Thermal Printers on the market.

The following related manuals contain additional information on using the B-570 Series. Please refer to the detail information for specific purposes. (For instance, please read carefully

the supply manual when media or ribbon is needed.) They are available from TOSHIBA TEC sales headquarters.

• Interface/Communication Manual

• Supply Manual

• Specifications

Safety Summary

Safety Precaution

Energized electrical equipment is dangerous. Electrical shock from energized equipment can cause death. Never work on energized equipment unless authorized to do so by a responsible authority. If emergency work on energized equipment is authorized, be sure that it is accomplished in strict compliance with approved safety regulations.

The following safety precautions will help to ensure proper use of the printer:

• Turn off the printer before opening the top for any reason.

• Unplug the printer whenever you are working inside the printer.

• Keep your work environment static free.

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Page 4

PRINTED IN JAPAN EO0-33004

Page 5

TEC Thermal Printer

Table of Contents

B-570-QQ SERIES

Owner’s Manual

Page 6

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. (for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the user's authority to operate the equipment.

"This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations."

"Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur de Canada."

(for CANADA only)

CAUTION:

To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover.

CAUTION:

Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing. etc., be drawn into the moving parts, push the switch in the "OFF" position to stop movement.

Page 7

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the symbol. (The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the symbol. (The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

EM1-33035

WARNING

Any other than the specified AC voltage is prohibited.

Prohibited

Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.

If the machines share the same outlet with any other electrical appliances which consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause the machines to malfunction.

Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric shock.

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

Prohibited

Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.

Disconnect the plug.

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

(i)

Disconnect the plug.

Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or elec- tric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorized TOSHIBA TEC representative for assistance.

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Safety Summary

EM1-33035

Disconnect the plug.

Connect a grounding wire.

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.

Disconnect the plug.

No disassembling.

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.

Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine.

This indicates that there is the risk of personal Injury or damage to

CAUTION

objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

• Try to avoid locations that have the following adverse conditions: * Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.

• Ensure the printer is operated on a level surface.

• Any data stored in the memory of the printer could be lost during a printer fault.

• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference.

• Unplug the machine whenever you are working inside it or cleaning it.

• Keep your work environment static free.

• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.

• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.

• Do not lean against the machine. It may fall on you and could cause injury.

• Care must be taken not to injure yourself with the printer paper cutter.

• Unplug the machine when it is not used for a long period of time.

Request Regarding Maintenance

• Utilize our maintenance services. After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

• Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines, preventing accidents beforehand. For details, please consult your authorized TOSHIBA TEC representative for assistance.

• Using insecticides and other chemicals Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

(ii)

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EM1-33035

TABLE OF CONTENTS

Page

1. INTRODUCTION.............................................................................. 1-1

1.1 Applicable Model ..................................................................................... 1- 5

1.2 Accessories ............................................................................................. 1- 5

2. SPECIFICATIONS ........................................................................... 2-1

2.1 Printer...................................................................................................... 2- 1

2.2 Options .................................................................................................... 2- 2

2.3 Media.......................................................................................................2- 3

2.4 Ribbon ..................................................................................................... 2- 3

3. OVERVIEW...................................................................................... 3-1

3.1 Front/Rear View....................................................................................... 3- 1

3.2 Operation Panel ......................................................................................3- 1

4. DIP SWITCH FUNCTIONS .............................................................. 4-1

5. INSTALLING THE PRINTER ........................................................... 5-1

6. LOADING THE MEDIA.................................................................... 6-1

7. LOADING THE RIBBON ................................................................. 7-1

8. INSERTING THE OPTIONAL FLASH MEMORY CARD................. 8-1

9. CARE/HANDLING OF THE MEDIA AND RIBBON......................... 9-1

10. GENERAL MAINTENANCE .......................................................... 10-1

10.1 Cleaning ................................................................................................ 10- 1

10.2 Covers and Panels ................................................................................10- 1

10.3 Removing Jammed Paper..................................................................... 10- 2

10.4 Threshold Setting .................................................................................. 10- 4

10.5 Auto Ribbon Saving Mode .................................................................... 10- 5

11. TROUBLESHOOTING................................................................... 11-1

CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

Page 10

1. INTRODUCTION

PRINT HEAD CLEANER

1.1 Applicable Model

EM1-33035

1. INTRODUCTION

Thank you for choosing the TEC B-570 series thermal/transfer printer. This new generation high performance/quality printer is equipped with the latest hardware including the newly developed high density (12 dots/mm, 306 dots/inch) near edge print head. This will allow very clear print at a maximum speed of 203.2 mm/sec. (8 inches/sec.). Other standard features include an automatic ribbon saver, a builtin rewinder/strip mechanism and an internal media supply spool. Combine this with an optional high speed P.C. interface board which allows vastly reduced graphic data transfer times and you have a printer to suit a variety of applications and environments. This manual contains general set-up and maintenance information and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference.

1.1 Applicable Model

• B-572-QQ Model name description

B - 5 7 2 - Q Q

2: Thermal direct/Thermal transfer

1.2 Accessories

Owner's Manual

(EM1-33035)

Rewinder guide plate

(FMBD0034501)

QQ: North America

Power Cord

Screw

(SM-4x6B)

Head Cleaner

(24089500013)

Quality control report

Unpacking Procedure

1-1

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2. SPECIFICATIONS

2.1 Printer

EM1-33035

2.1 Printer

Item

Supply voltage Power consumption Operating temperature range Relative humidity Print head Printing methods Print speeds

Maximum print width Dispensing modes

Message display Dimensions Weight Available bar code types

Fonts

Rotations Standard interface

Optional interfaces

Model

B-570-QQ

AC 100V ~ 120V +10%, -15%, 50/60Hz +2Hz, -2Hz 2A, 198W maximum (standby: 500mA, 51W maximum) 5°C ~ 40°C 25% ~ 85%RH (no condensation) Thermal print head 12 dots per mm (306 dots per inch) Thermal direct or Thermal transfer

76.2 mm/sec. (3 inch/sec.), 127 mm/sec. (5 inch/sec.),

203.2 mm/sec. (8 inch/sec.),

127.5 mm (5.02 inches) Batch (Continuous), Strip (On-demand) and Cut modes (Cut mode is only available when optional cutter is fitted.) 20 characters x 1 line 291 mm (width) x 460 mm (depth) x 308 mm (height) 19 kg (without media and ribbon) JAN8, JAN13, EAN8, EAN8+2digits, EAN8+5digits EAN13, EAN13+2digits, EAN13+5digits UPC-E, UPC-E+2digits, UPC-E+5digits UPC-A, UPC-A+2digits, UPC-A+5 digits MSI, ITF, NW-7, CODE39, CODE93, CODE128, EAN128 PDF417, DATA MATRIX, Industrial 2 to 5 Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size), Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes), OCR (2 types), Writable characters (40 types), Outline font (1 type) 0°, 90°, 180°, 270° Serial interface (RS-232C) Parallel interface (Centronics) Expansion I/O interface Flash memory card interface High speed PC interface

2.2 Option

Option Name Cutter module High speed PC inter-

face kit

Fanfold paper guide module

D-RAM PC board

Flash memory card

NOTES: 1. Available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters.

2. Available from TOSHIBA TEC Parts Center.

3. When purchasing flash memory card locally, select one having the specifications described at page 8-1.

Type

B-4205-QM

B-4800-PC-QM

B-4905-FF-QM

FMBC0067801

Usage A stop and cut swing cutter This interface kit allows extremely high

speed information transfer between the printer and PC.

This is a paper guide exclusively used for fanfold paper. Attaching it in place of the standard paper guide allows the printer to print on fanfold paper.

A 2MB RAM upgrade which enhances the image handling capability of the printer.

A flash ROM card (1MB and 4MB) for storing logos, writable characters and formats.

2-1

Source See NOTE 1. See NOTE 1.

See NOTE 1.

See NOTE 2.

See NOTE 3.

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2. SPECIFICATIONS

EM1-33035

2.3 Media

Stop position

Cut position

Item

A : Span of one label/tag

B : Label/tag length C : Width including backing paper D : Label width E : Gap length F : Black mark length (Tag paper) G : Effective print width H :

Effective print length

I : Print speed up/slow down area J : Black mark length (Label) Maximum effective length for on the fly issue Outer roll diameter Thickness

NOTES: 1. The media specification other than above are unchanged.

Label

I I

Reference coordinate

Refer to the following NOTE 2. Black Mark (on reverse side)

Stop position

Cut position

Feed direction

Tag paper

Reference coordinate

G C

Fig. 2-1

Label dispensing mode

Label Standard

Max. memory

TAG Standard

Max. memory

Standard Max. memory

Label Tag

2. When marking black marks on label rolls, the following requirements must be satisfied. When the gap length is less than 4 mm:

The black mark length should be longer than the gap length.

When the gap length is 4 mm or more:

The black mark should not overlap the gap for more than 4 mm and the following label.

Batch mode

10.0 ~ 999.0

8.0 ~ 997.0

2.0 ~ 20.0

6.0 ~ 298.6

6.0 ~ 995.0

8.0 ~ 298.6

8.0 ~ 997.0

Refer to the following NOTE 2.

Strip mode

25.4 ~ 999.0

23.4 ~ 997.0

50.8 ~ 140.0

47.8 ~ 137.0

2.0 ~ 20.0

2.0 ~ 10.0

10.0 ~ 128.0

21.4 ~ 298.6

21.4 ~ 995.0

23.4 ~ 298.6

23.4 ~ 997.0

1.0

149.3

661.3

ø200 Max.

0.13 ~ 0.17

0.15 ~ 0.29

Label: 38 ~ 999.0 Tag: 25.4 ~ 999.0

234.0 ~ 298.6

Black Mark (on reverse side)

Tag paper

[Unit : mm]

Cut mode

25.0 ~993.0

6.0 ~ 20.0

23.0 ~ 298.6

23.0 ~ 991.0

23.4 ~ 997.0

2.4 Ribbon

Type Width Length Outer diameter

Spool type 68 mm ~ 134 mm 600 m ø90 mm (max.)

NOTES: 1. "On the fly issue" means that the printer can draw and

print without stopping between labels.

2. To ensure print quality and print head life use only TOSHIBA TEC specified media and ribbons.

3. When using the cutter ensure that label length B plus inter label gap length E exceeds 35 mm. (i.e. label pitch should be greater that 35 mm.)

4. When rewinding the media onto the take-up spool in batch mode, the max. outer roll diameter should be 180 mm.

5. Use of rough media for the ribbon saving issue may cause ribbon smudges.

2-2

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3. OVERVIEW

3.1 Front/Rear View

Front View Rear View

EM1-33035

3.1 Front/Rear View

Message Display (LCD)

Operation Panel

Media Outlet

Top Cover

Memory Card Slot

Supply Window

Serial Interface Connector (RS-232C)

Parallel I/F Connector (Centronics)

Fig. 3-1

AC Power Inlet

Outlet for the high speed PC interface cable (Option)

Expansion I/O Interface Connector

Power Switch 0: OFF 1: ON

3.2 Operation Panel

Fig. 3-2

MESSAGE DISPLAY (LCD)

Displays messages in the language selected by DIP switch. When power is turned on and it is ready to print, "ON LINE" is displayed.

POWER LED (Green)

Lights when the power is turned on.

ON-LINE LED (Green)

1) Flashes when communicating with a host computer.

2) On while printing.

ERROR LED (Red)

Lights when a communication error occurs, when the media/ ribbon ends or the printer does not operate correctly.

FEED key

Feeds paper.

RESTART key

Resets the printer when paused or when an error occurs. Used to set the threshold. (Refer to page 10-4)

PAUSE key

Pauses printing. Message display shows "PAUSE" and an unprinted count. Used to set the threshold. (Refer to page 10-4)

3-1

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4. DIP SWITCH FUNCTIONS

EM1-33035

4. DIP SWITCH FUNCTIONS

The DIP switches are located to the right of the supply shaft.

WARNING:

Turn the POWER OFF before switching the functions.

(1) DIP SW 2

No.

OFF

ON/OFF

OFF

2400 BPS 4800 BPS

9600 BPS

19200 BPS

1 bit

2 bit 7 bit

8 bit without

with

EVEN

ODD

XON/XOFF(No XON is output at the power on time.)

(XOFF is output at the power off time.) READY/BUSY (DTR) (No XON is output at the power on time.) (No XOFF is output at the power off time.) READY/BUSY (RTS) (No XON is output at the power on time) (No XOFF is output at the power off time.)

XON/XOFF + READY/BUSY (XON is output at the power on time.) (XOFF is output at the power off time.)

XON/XOFF(XON is output at the power on time.)

(XOFF is output at the power off time.)

Function

Supply Shaft

Ribbon Shaft

Transmission speed

Stop bit length

Data length

Parity check

Parity check (effective when DIP SW #5 is set to ON.)

Data protocol

Fig. 4-1

(2) DIP SW 1

No.

OFF

ON/OFF

OFF

ON OFF OFF

OFF

Without

With

English

OFF

German

OFF

French

OFF

Dutch

OFF

Spanish

Japanese

Italian

Not used

Without

With

Without

With

Must be set to OFF.

Function

Auto ribbon save function

Language to display LCD error message

Auto media feed after a cut issue (See page 6-5)

Use of the built-in rewinder/Head up function in cut mode Refer to Note 2.

NOTES: 1. The shaded settings are the factory default settings. "OFF" means "OPEN".

2. The DIP switch #1-6 functions in accordance with equipment to be used.

3. If you would like to switch to READY/BUSY (DTR) or to READY/BUSY (RTS) of data protocol, please contact your authorized TOSHIBA TEC representative.

4-1

Page 15

5. INSTALLING THE PRINTER

Connecting the Power Cord and Cables

WARNING!

Turn the POWER SWITCH to OFF before connecting the power cord or cables.

Serial I/F Cable (RS-232C)

EM1-33035

5.1 INSTALLING THE PRINTER

Expansion I/O Cable

Parallel I/F Cable (Centronics)

Power Cord

High Speed PC Interface Cable (Option)

Fig. 5-1

5-1

Page 16

6. LOADING THE MEDIA

WARNING:

1. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement.

2. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover.

The printer prints both labels and tags.

1. Turn off the power and open the top cover.

2. Turn the head lever to position 3, then release the ribbon shaft holder plate.

Top Cover

EM1-33035

Ribbon Shaft Holder Plate

Head Lever

Fig. 6-1

NOTES: 1.When the head lever is turned to position 2, the print head is raised.

2.When the head lever is turned to position

3.To allow printing the head lever must be set to position

, the print head and the pinch roller are raised.

. (This ensures that the print head

and the pinch roller are closed.)

3. Turn the locking ring counter clockwise and remove the supply holder from the supply shaft.

NOTE: Do not turn the force the locking ring too far counterclockwise or it may come off the supply holder.

Supply Shaft

Locking Ring

6-1

Supply Holder

Fig. 6-2

Page 17

6. LOADING THE MEDIA

EM1-33035

4. Put the media on the supply shaft.

5. Pass the media around the damper, then pull the media towards the front of the printer.

6. Insert the ridge of the supply holder into the groove of the supply shaft until the media is fixed. Then turn the locking ring clockwise to secure the supply holder. This will centre the media automatically.

NOTE: Do not over tighten the locking ring of the supply holder.

Groove Ridge

Damper

Media

Supply Holder

Projection

Supply Shaft

Fig. 6-3

7. Insert the media into the paper holders of the media guide, adjust the media guides to the media width, and tighten the locking screw.

8. Check that the media path through the printer is straight. The media should be centered under the print head.

Media Guide

Media

Paper Holder

Supply Holder Media Guide

Paper Holder

Print Head

Locking Screw

Media

Fig. 6-4

NOTE: When using the label rolled with labels facing outside, please remove the upper plates of both

paper holders using the following procedure. Failure to do this may cause a paper jam error. If you have any questions, please contact your nearest TOSHIBA TEC service representative.

6-2

Page 18

6. LOADING THE MEDIA

■ Removing the paper holders' upper plates from the media guide

1 Remove the two T-4x8 screws to detach the media guide from the printer.

Media Guide

Screw (T-4x8)

EM1-33035

6. LOADING THE MEDIA

Fig. 6-5

2 Remove the SM-3x6 screw or the SM-3x8 screw to detach the paper holders' upper plates from

the media guide.

Screw (SM-3x6)

Paper Holder

(Right)

Screw (SM-3x8)

Paper Holder

(Left)

Fig. 6-6

3 Attach the media guide back in position.

NOTE: Do not lose the removed upper plates because they are required when using the label rolled

with labels facing inside.

9. Set the black mark/feed gap sensor to the correct position by turning the adjusting knob. Turning the knob right will move the sensor towards the center of the media while turning left will move it away from the center of the media.

6-3

Page 19

6. LOADING THE MEDIA

■ An easy way to set the black mark sensor position

1 Pull the media about 500 mm out of the front of the printer, turn the media back on it's self and

feed it under the print head past the sensor so that the black mark can be seen from above.

2 Adjust the sensor position to that of the black mark (the upper hole indicates the position of the

black mark sensor).

EM1-33035

6. LOADING THE MEDIA

Black Mark Sensor

Media

(Feed Gap Sensor)

Adjusting Knob

Black Mark

Fig. 6-7

NOTE: Make sure to set the sensor to detect the center of the black mark, otherwise a paper jam

error could occur.

■ Setting the feed gap sensor position

1 Adjust the sensor to detect on the gap (the lower hole indicates the position of the feed gap

sensor.)

Media

Adjusting Knob

(Black Mark Sensor)

Backing Paper

Media

Feed Gap Sensor

Fig. 6-8

6-4

Page 20

6. LOADING THE MEDIA

10. The media is now loaded and the sensor position is set.

Batch type:

Media

EM1-33035

6. LOADING THE MEDIA

Fig. 6-9

NOTE: Set the selection switch to the STANDARD/STRIP position. Improper setting can affect the print

quality.

Strip type:

1 Remove enough labels from the leading edge media to leave 500 mm of backing paper

exposed.

2 Wind the backing paper onto the take-up spool and fix in position with the take-up clip.

(Wind the paper counter clockwise around the spool as this is the direction it rotates.)

3 Rotate the take-up spool anti-clockwise a few times to take up any slack in the backing paper.

Media

Take-up Spool

Front Plate

Take-up Clip

Black Screw (HAA-0004001)

Backing Paper

Fig. 6-10

NOTES: 1. The backing paper is easier to feed back to the take-up spool if the front plate is removed.

2. When fitting the tace-up clip the longer side of the clip should be fitted into the shallow groove on the take-up spool.

3. Set the selection switch to the STANDARD/STRIP position.

6-5

Page 21

6. LOADING THE MEDIA

EM1-33035

Cutter type: Where a cutter is fitted load the media as standard and feed it through the cutter module.

NOTES: 1. Be sure to cut the backing paper of label. Cutting labels will cause the glue to stick to the cutter,

which may affect the cutter quality and shorten the cutter life.

2. If the top edge of label winds onto the platen in cut issue, set the DIP SW 1-5 to ON.

3. For the cutter type, the selection switch can be set to either position.

Media Outlet

Media

Cutter Module

Fig. 6-11

Built-in rewinder type:

1 Remove two black screws and front plate. 2 Fit the rewinder guide plate to the tear-off bar, then attach it with the sems screws.

Tear-off Bar

Rewinder Guide Plate (FMBD0034501)

SM-4x6B Sems Screw

Adjustment Knob

NOTES: Set the selection switch to the REWINDER position.

3 Follow the procedure for strip type. 4 Adjustment

If the label skews when using built-in rewinder unit, turn the adjustment knob of the rewinder guide plate to correct the label feed. Clockwise turn moves the rewinder guide plate forward and counterclockwise moves it backward. * When labels skew to the right:

Loosen the SM-4x8 sems screw with a philips-head screw driver. Turn the adjustment knob clockwise, and tighten the SM-4x8 screw when the rewinder guide plate is positioned correctly.

* When labels skew to the left:

Loosen the SM-4x8 screw with a phillips-head screw driver. Turn the adjustment knob counterclockwise, and tighten the SM-4x8 screw when the rewinder guide plate is positioned correctly.

6-6

SM-4x8 Sems Screw

Fig. 6-12

Page 22

7. LOADING THE RIBBON

EM1-33035

7. LOADING THE RIBBON

WARNING!

1. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement.

2. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover.

There are two types of media available for printing on, these are standard media and direct thermal media (a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media.

1. When using a narrow width ribbon, slide the ribbon stoppers along the shafts to a position where the ribbon will be centered when it is fitted. When changing from a narrow width to a wider one rotate the ribbon stoppers by 90°, push them back to the correct position and then rotate back to lock.

NOTE: When attaching the ribbon stoppers, fit them to the shafts with the pinchers facing into the printer.

Ribbon Stopper (FMHC0008801)

Fig. 7-1

2. Leaving plenty of slack between the spools, fit the ribbon as shown below. When the ribbon is fitted it must be positioned over the ribbon sensor.

3. Wind both shafts towards each other to tighten the ribbon.

Ribbon Sensor

Ribbon Shafts

Ribbon

4. Reset the ribbon shaft holder plate by aligning it with the ribbon shaft.

5. Turn the head lever clockwise to lower the print head.

6. Close the top cover.

7-1

Fig. 7-2

Page 23

8. INSERTING THE OPTIONAL FLASH MEMORY CARD

WARNING!

Turn the power OFF when inserting or removing the flash memory card.

CAUTION:

To protect memory cards, discharge static electricity from your body by touching the printer rear cover prior touching the memory cards.

1. Turn the power off.

2. Insert the flash memory card into the memory card slot at the rear of the printer.

3. Turn the power on.

EM1-33035

Flash memory Card

Fig. 8-1

NOTES: 1. Be sure to protect a flash memory card when not in use in the printer by putting it in it's

protective cover.

2. Do not subject the card to any shocks or excessive forces.

3. Do not expose the card to extremes of heat by either storing in direct sunlight or close to a heater.

4. Do not expose the card to excessive humidity by wiping it with a wet cloth or storing it in a damp place.

5. Before inserting or removing the card, make sure that the power switch is turned off.

6. The following flash cards can be used. (The 1MB-card is read only and the 4MB card can read/ write.)

Capacity

1M Byte

4M Byte

Maker Maxell Mitsubishi Maxell Maxell Centennial Technologies INC. INTEL Simple TECHNOLOGY Mitsubishi PC Card KING MAX PC Card

Type EF-1M-TB AA MF81M1-GBDAT01 EF-4M-TB CC EF-4M-TB DC FL04M-15-11119-03 IMC004FLSA STI-FL/4A MF84M1-G7DAT01 FJN-004M6C FJP-004M6R

Device code

D0H

88H

ADH

A2H

A0H

Maker code

1CH

B0H

04H 01H 89H

89H

8-1

Page 24

9. CARE/HANDLING OF THE MEDIA AND RIBBON

EM1-33035

9. CARE/HANDLING OF THE MEDIA AND RIBBON

CAUTION:

Be sure to read carefully and understand the Supply Manual. Use only media and ribbon which meet specified requirements. Use of non-specified media and ribbon may shorten the head life and result in problems with bar code readability or print quality. All media and ribbon should be handled with care to avoid any damage to the media, ribbon or printer. Read the following guideline carefully.

• Do not store the media and ribbon for longer than the manufactures recommended shelf life.

• Store media rolls on the flat end, do not store them on the curved sides as this might flatten that side causing erratic media advance and poor print quality.

• Store the media in plastic bags and always reseal after opening. Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life.

• Store the media and ribbon in a cool, dry place. Avoid areas where they would be exposed to direct sunlight, high temperature, high humidity, dust or gas.

• The thermal paper used for direct thermal printing must not have the specifications which exceed Na 800 ppm, K+ 250 ppm and CL- 500 ppm.

• Some ink used on pre-printed labels may contain ingredients which shorten the print head's product life. Do not use labels pre-printed with ink which contain hard substances such as carbonic calcium (CaCO and kaolin (Al2O3, 2SiO2, 2H2O).

For further information please contact your local distributor or your media and ribbon manufacturer.

)

9-1

Page 25

10. GENERAL MAINTENANCE

EM1-33035

10.1 Cleaning

10.GENERAL MAINTENANCE

WARNING!

1. Be careful when handling the print head as it becomes very hot.

2. Care must be taken not to injure yourself with the printer paper cutter.

3. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement.

4. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover.

10.1 Cleaning

To help retain the high quality and performance of your printer it should be regularly cleaned. The greater the usage of the printer, the more frequent the cleaning. (i.e. low usage=weekly : high usage=daily).

1. Turn the power off.

2. Open the top cover.

3. Turn the head lever to raise the print head.

4. Remove the ribbon and media.

5. Clean the element of print head with print head cleaner.

6. Wipe the platen, feed roller and pinch roller with a cleaner moistened with alcohol. Remove dust or foreign substances from the internal part of the printer, if any.

Element

Print Head

Platen Print Head Cleaner (24089500013)

Print Head

Element

WARNING!

1. Be sure to disconnect the power cord prior ot performing any maintenance.

2. Do not use any tool that may damage the print head.

3. DO NOT POUR WATER directly onto the printer.

Pinch Roller

Feed Roller

Fig. 10-1

10-1

Page 26

10. GENERAL MAINTENANCE

10.2 Covers and Panels

EM1-33035

10.2 Covers and Panels

The covers should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution.

NOTE: Clean the printer cover with an electrostatic free cleaner for automated office equipment.

WARNING!

1. DO NOT POUR WATER directly onto the printer.

2. DO NOT APPLY cleaner or detergent directly onto any cover or panel.

3. NEVER USE THINNER OR OTHER VOLATILE SOLVENT on the plastic covers.

4. DO NOT clean the panel covers or the supply window with alcohol as it may cause them to discolor, loose their shape or develop structural weakness.

10.3 Removing Jammed Paper

1. Turn the power off.

2. Open the top cover.

3. Turn the head lever to position 3, then release the ribbon shaft holder plate.

4. Remove the black screw to detach the media guide plate. (See Fig. 10-2.)

5. Remove the ribbon and media.

6. Remove the jammed paper. DO NOT USE any sharp implement or tool as these could damage the printer.

7. Clean the print head and platen, then remove any further dust or foreign substances.

8. Place the portion B of the media guide plate on the media sensor. Secure the media guide plate with the black screw.

Media Sensor

Media Guide Plate

Black Screw (HAA-0004001)

Fig. 10-2

9. Paper jams in the cutter unit can be caused by wear or residual glue from label stock on the cutter. Do not use none specified media in the cutter. If you get frequent jams in the cutter contact your Authorized Service representative.

10-2

Page 27

10. GENERAL MAINTENANCE

10.3 Removing Jammed Paper

■ Cleaning the Cutter Unit

WARNING!

1. Be sure to turn the power off before cleaning the cutter unit.

2. The cutters are sharp and care should be taken not to injure yourself when cleaning.

1. Loosen two screws and remove the cutter cover.

2. Remove the white screw and media guide.

3. Remove the jammed paper and trash.

4. Clean the cutter with dry cloth.

EM1-33035

White Screw (24741710304)

Cutter Cover

5. Assembling is reverse order of removal.

Media Guide

Screw

Fixed Cutter

Cutter Unit

Swing Cutter

Fig. 10-3

10-3

Page 28

10. GENERAL MAINTENANCE

10.4 Threshold Setting

EM1-33035

10.4 Threshold Setting

For the printer to maintain a constant print position it uses the transmissive sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is preprinted, the darker (or more dense) inks can interfere with this process causing paper jammed errors. To get around this problem a minimum threshold can be set for the sensor in the following way.

■ Threshold setting procedure

Turn the power ON.

(1) The printer is in stand-by.

ON LINE

PAUSE

(2) Load a media roll in the usual way. (3) Press the [PAUSE] key.

PA USE

TR NSMI SIVE

RE LECT VE FI

TR NSMI SIVEAS

PA USE

ONLINE

PAUSE

FEED

PAUSE

RESTART

(4) The printer enters the pause mode. (5) Press and hold the [PAUSE] key for at least 3

seconds in the pause state.

(6) The sensor type is displayed. (7) Press the [FEED] key.

(8) The reflective sensor (black mark sensor) is selected. (9) Press the [FEED] key again. (10) The transmissive sensor (feed gap sensor) is selected.

(11) Press and hold the [PAUSE] key. (12) The media is advanced until the [PAUSE] key is

released.

(13) Release the [PAUSE] key when more than 1.5 labels

(tags) are advanced. (Threshold setting is completed by this operation.)

(14) Press the [RESTART] key.

(15) The printer is in stand-by.

Command

ON LINE

(16) Send an issue command from the PC to the printer.

NOTES:

1. If the [PAUSE] key is released within 3 seconds whilst in pause state, paper will not feed.

2. Failure to feed more than 1.5 to 2 labels may result in an incorrect threshold setting.

3. While the print head is raised, the [PAUSE] key does not work.

4. Error such as paper end and cutter error are not detected during paper feed.

5. Selecting the transmissive sensor (for pre-printed labels) within software commands allows the printer to detect the proper print start position correctly even when using pre-printed labels.

6. If the printer continues to print out of position after setting the threshold, adjust the feed gap sensor in the system mode. Reset the threshold again. Make sure that the transmissive sensor (for pre-printed labels) is selected in the feed and issue commands.

10-4

Page 29

10. GENERAL MAINTENANCE

10.4 Threshold Setting

EM1-33035

■ Threshold setting procedure (For firmware version 2.5 or earlier)

1 Turn the power on. 2 Load the pre-printed label. (Any position) 3 Press the [PAUSE] key once. 4 Hold down the [PAUSE] key for more than 3 seconds and it will begin to feed. After it has fed the 2 label,

release the [PAUSE] key.

5 Press the [RESTART] key for ON LINE mode. 6 Threshold setting is now completed.

NOTES: 1.If the [PAUSE] key is not held down for more than 3 seconds in PAUSE mode the threshold

will not be set.

2.If the [PAUSE] key is released before 2 labels have been issued the setting may not be correct and will have to be re-set.

10.5 Auto Ribbon Saving Mode

Auto ribbon saving function is activated when it is selected by DIP switch (Refer to page 4-1) and no print area extends more than 20 mm.

NOTE:

According to the relation between the outer diameter of rewound ribbon and print speed, ribbon loss per saving varies as follows:

Print speed

3"/sec. 5"/sec. 8"/sec.

Ribbon loss Approx. 5 mm Approx. 8 mm

Approx. 17 mm

10-5

Page 30

11. TROUBLESHOOTING

WARNING!

If you cannot solve a problem with the following solutions, do not attempt to repair it yourself. Turn the power off, unplug the printer, then contact your Authorized Service representative for assistance.

EM1-33035

Error Message

PAPER JAM

****

HEAD OPEN

****

Problem Solution

1. The media is not fitted correctly.

2. The media path is jammed and does not feed smoothly.

3. The installed media type does not match the selected sensor.

4. The black mark position on the media does not match the sensor position.

5. The installed media size is different from the programmed size.

6. The feed gap sensor cannot see the difference between the print area and the gap.

Feed or printing has been attempted while the print head is raised.

1. Re-fit the media correctly. ➔ Press the [RESTART] key.

2. Remove the cause of the jam and replace the media correctly. ➔ Press the [RESTART] key.

3. Turn the power off then on again. Select the correct sensor. ➔ Feed the media.

4. Adjust the sensor position. ➔ Press the [RESTART] key.

5. Turn the power off then on again. Set the correct media size. ➔ Feed the media.

6. Set the threshold (see page 10-4). Else Turn the power off and call your Authorized Service representative.

Lower the print head. ➔ Press the [RESTART] key.

NO PAPER

****

NO RIBBON

****

REWIND FULL

****

The media has run out.

The ribbon has run out.

Too much backing paper or media is wound on the internal take-up spool.

Load new media. ➔ Press the [RESTART] key.

Load a new ribbon. ➔ Press the [RESTART] key.

Remove the backing paper or media from the internal take-up spool. Then press the [RESTART] key.

11-1

Page 31

11. TROUBLESHOOTING

EM1-33035

11. TROUBLESHOOTING

Error Message

EXCESS HEAD TEMP

HEAD ERROR

RIBBON ERROR

****

CUTTER ERROR

****

Problem Solution

The print head is too hot.

This message is displayed when sending the head broken check command ([ESC] HD001 [LF] [NUL]) and the print head has a broken element.

There is a fault with the ribbon sensor.

Media is jammed in the cutter.

Turn the power off and decrease the print head temperature.

1. Restart the printing by pressing the [RESTAERT] key.

2. Replace the print head.

Turn the power off. Contact your Authorized Service representative.

Remove the jammed media and feed the undamaged media through the cutter. ➔ Press the [RESTART] key. Else Turn the power off and contact your Authorized Service representative.

FLASH WRITE ERROR

FORMAT ERROR

FLASH MEMORY FULL

COMMUNICATION ERROR

An error has occurred when loading data onto a flash memory card.

An error has occurred while formatting a flash memory card.

No more data can be saved in the flash memory card.

A communication error has occurred with the host.

1. Turn the power off, re-seat the flash memory card and try again.

2. Replace the flash memory card and retry.

3. Turn the power off and contact your Authorized Service representative.

1. Turn the power off, re-seat the flash memory card and try again.

2. Replace the flash memory card and retry.

3. Turn the power off and contact your Authorized Service representative.

Replace the card with a new one and re-send data. (Only 1MB and 4MB cards can be used.)

Turn the power off then on again or press the [RESTART] key. Check the program data. ➔ Call your Authorized Service repre-

sentative if necessary.

11-2

Page 32

11. TROUBLESHOOTING

EM1-33035

11. TROUBLESHOOTING

Error Message

example) PC001; 0A00,

When an error is detected in a command 20 bytes of the command are

Problem Solution

Correct the command and re-send it again.

displayed.

Command error

(ESC, LF, NUL are not displayed.)

0300, 2, 2

Other Error Message

Hardware or software trouble.

Turn the power off then on again. If the problem still exists turn the power off and contact your Authorized Service representative.

NOTE: If an error is not cleared by pressing the [RESTART] key, the power must be switched off then

on again. After the power has been switched off and on, all print data in the printer is cleared. **** denotes a remaining count of unprinted labels.

Problem Solution

No print.

Dots missing in the print.

Unclear (or blurred) printing.

Power does not come on.

Printer does not cut.

You see a raised nap where the media has been cut.

1. Check that media and the ribbon is loaded correctly.

2. Check whether the print head is set correctly or not.

3. Check the cabling between the printer and the host.

Dirty print head. ➔ Clean the print head. Call your Authorized Service representative if necessary.

1. Dirty print head. ➔ Clean the print head.

2. Bad or faulty ribbon. ➔ Replace ribbon.

3. Poor media quality. ➔ Change media type.

1. Plug power cord into an AC socket.

2. Check the circuit breakers or fuses.

3. Plug another appliance into the AC socket to check if there is power supplied.

Call your Authorized Service representative if necessary.

Check for a paper jam in the cutter. Call your Authorized Service representative if necessary.

1. Clean the cutter blades.

2. The blades are worn. ➔ Call your Authorized Service representative.

11-3

Page 33

Page 34

PRINTED IN JAPAN

EM1-33035

Page 35

TEC Thermal Printer

Table of Contents

B-570 SERIES

Product Description

Document No. EM10-33006A

Original Nov., 1993 (Revised Feb., 2000)

PRINTED IN JAPAN

Page 36

(Rivision Date Apr. 28, '95)

EM10-33006A

TABLE OF CONTENTS

Page

1. OUTLINE OF THE SYSTEM .............................................................................. 1- 1

1.1 FEATURES OF THE B-570 SERIES .......................................................... 1- 1

1.2 DESCRIPTION OF MODEL NUMBER........................................................ 1- 1

1.3 OVERVIEW AND DIMENSIONS (APPROXIMATE) ................................... 1- 2

1.4 BASIC SPECIFICATIONS .......................................................................... 1- 3

1.5 ELECTRONICS SPECIFICATIONS............................................................ 1- 5

2. SUPPLY SPECIFICATIONS............................................................................... 2- 1

2.1 MEDIA......................................................................................................... 2- 1

2.2 RIBBON ...................................................................................................... 2- 3

2.3 CARE AND HANDLING OF THE MEDIA AND RIBBON ............................ 2- 4

3. OPTIONAL KIT ................................................................................................... 3- 1

3.1 CUTTER MODULE : B-4205-QM................................................................ 3- 1

3.2 HIGH SPEED PC INTERFACE BOARD : B-4800-PC-QM ......................... 3- 2

3.3 MEMORY MODULE.................................................................................... 3- 3

3.4 FLASH MEMORY CARD ............................................................................ 3- 3

3.5 FANFOLD PAPER GUIDE MODULE: B-4905-FF-QM ............................... 3- 3

CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

Page 37

1. OUTLINE OF THE SYSTEM

1.1 FEATURES OF THE B-570 SEREIS

(Revision Date: Feb. 10. 2000)

EM10-33006A

1. OUTLINE OF THE SYSTEM

1.1 FEATURES OF THE B-570 SERIES

1) Various bar codes, characters and graphic data can be printed using both thermal transfer and thermal direct methods. This printer can also print writable characters and logos at designated coordinates by using a graphic command.

2) The RS-232C and Centronics are available as standard interfaces between the printer and a PC. In addition, a flash memory card interface for data storage and an expansion interface for connecting external devices except PCs are provided.

3) A 16-bit CPU and a Gate Array equipped with several peripheral LSIs realizes high system performance.

4) With the element positioned at the edge of the print head, print quality is improved because the media passes straight through. No adjustment of media thickness or printing pressure is necessary.

A high dot density of 12 dots/mm produces a clear print and the heat history control system optimizes applied pulse signal to the head.

5) This printer accommodates a max. format size of 138 mm wide, by 997 mm long and a max. print speed of 203.2 mm/sec.

6) High throughput can be obtained with "on-the-fly" formatting.

7) Installation space is minimized because the media is loaded internally.

8) The metal cover and damper provide a heavy-duty enclosure.

9) A strip unit and rewinder are provided as standard equipment on this printer. And a high-speed ribbon saving function which economizes ribbon usage is available.

10) Optional devices such as a cutter module, high speed interface board, flash memory card (1MB or 4MB) and a memory module (max. 4MB) are available.

NOTE: Every size is written in millimeter (mm) in this manual. To obtain the size in inch, divide by 25.4.

1.2 DESCRIPTION OF MODEL NUMBER

B - 5 7 2 - Q P

Destination Code:

QQ : North America Bloc QP : Europe Bloc

Printing Method: Thermal direct or Thermal transfer

1-1

Page 38

1. OUTLINE OF THE SYSTEM

1.3 OVERVIEW AND DIMENSIONS (APPROXIMATE)

1.3.1 Front View/Rear View

Front View Rear View

EM10-33006A

Message Display (LCD)

Operation Panel

Media Outlet

1.3.2 Operation Panel

POWER

FEED RESTART PAUSE

ON LINE

Fig. 1-3

Top Cover

ERROR

Memory Card Slot

Serial Interface Connector (RS-232C)

Parallel I/F Connector

Supply Window

(Centronics)

Power Switch O : OFF

I:ON

Fig. 1-1

MESSAGE DISPLAY (LCD)

Displays messages in the language selected DIP switch. When power is turned on and it is ready to print, "ON LINE" is displayed.

POWER LED (Green)

Lights when the power is turned on.

ON-LINE LED (Green)

1) Flashes when communicating with a host computer.

2) On while printing.

ERROR LED (Red)

Lights when the printer does not operate correctly.

FEED Button

Feeds paper.

RESTART Button

Resets the printer when paused or when an error occurs. Used to set the threshold. (Refer to Owner's Manual)

PAUSE Button

Pauses printing. Message display shows "PAUSE" and an unprinted count. Used to set the threshold. (Refer to Owner's Manual)

Outlet for the high speed PC interface cable (Option)

Expansion I/O Interface Connector

AC Power Inlet

Fig. 1-2

1.3.3 Dimensions (Approximate)

Standard : 291 mm (W) x 460 mm (D) x 308 mm (H) With cutter module : 291 mm (W) x 521 mm (D) x 308 mm (H)

1-2

Page 39

1. OUTLINE OF THE SYSTEM

(Revision Date: Feb. 10. 2000)

1.4 BASIC SPECIFICATIONS

1) Printing method ........Thermal direct printing or thermal transfer printing

For the thermal transfer printing it may occur that horizontal lines printed within 20 mm from the print start position of the first label become lighter than other. Please adjust the print tone according to what you print.

2) Print head (5 inches)

1 Total number of dots .... 1536 dots 3 Effective print width.... 127.5 mm

2 Dot density ................... 12 dots/mm 4 Thermal pitch ............. 0.083 mm

3) Print speed ........................ 76.2 mm/sec., 127 mm/sec., 203.2 mm/sec. (selectable)

NOTE: These print speeds are available when printing ratio is less than 15% of the entire label

or tag paper.

4) Format size (W) x (L) ......... Label: 137.0 x 995.0 max.

Tag Paper: 137.0 x 997.0 max.

5) Issuing mode ..................... Batch or Strip printing (standard)

Auto cut (Auto cut mode is only available when an optional cutter is attached.)

EM10-33006A

6) Type of bar code

1 UPC-A, UPC-A+2digits, UPC-A+5digits 8 ITF F RM4SCC 2 UPC-E, UPC-E+2digits, UPC-E+5digits 9 MSI 3 EAN8, EAN8+2digits, EAN8+5digits, EAN13, 0 Data Matrix

EAN13+2digits, EAN13+5digits, EAN128 A PDF417 G KIX CODE

(ROYAL MAIL 4STATE CUSTOMER CODE)

4 JAN8, JAN13 B Industrial 2 or 5 H Micro PDF 5 NW-7 C Customer Bar Code I Maxi Code 6 CODE39 (standard/full ASCII) D Priority Customer Bar CodeJ QR Code

CODE93, CODE128 (auto code switch with/without)

E POSTNET K CP Code

7) Bar code rotation ............... 0°, 90°, 180°, 270°

8) Magnification of bar code

■ UPC/EAN/JAN/CODE93/128/PDF417..........Up to 6 modules can be automatically calculated

using 1-module width disignation (1 to 15 dots).

eludoM/stoD

edocraB

E/A-CPU 31/8NAE

31/8NAJ

39EDOC

821NAE

821EDOC

714FDP

)mm(htdiWeludoM.niM

)semit(noitacifingaM

)mm(htdiWeludoM.niM

2345678

–

52.033.024.005.085.066.0

67.0172.125.167.12

661.052.033.024.005.085.066.0

eludoM/stoD

edocraB

E/A-CPU 31/8NAE

31/8NAJ

39EDOC

821NAE

821EDOC

714FDP

)mm(htdiWeludoM.niM

)semit(noitacifingaM

)mm(htdiWeludoM.niM

9011121314151

–

747.038.019.000.180.161.152.1

–

1-3

Page 40

1. OUTLINE OF THE SYSTEM

(Revision Date Nov. 11, '94)

1.4 BASIC SPECIFICATIONS

■ NW-7/CODE39/ITF/MSI/Industrial 2 of 5 ......The width of narrow bars, wide bars and spaces

can be optionally changed in a range of 1 to 99 dots.

■ Data Matrix....................................................The width of one cell can be changed in a range of

1 to 99 dots.

9) Type of characters

1 Times Roman medium (8, 10 point) 2 Times Roman bold (10, 12, 14 point) 3 Times Roman Italic (12 point) 4 Helvetica medium (6, 10, 12 point) 5 Helvetica bold (12, 14 point) 6 Helvetica Italic (12 point) 7 Presentation bold (18 point)

8 Letter Gothic medium (9.5 point) 9 Prestige Elite medium (7 point) 0 Prestige Elite bold (10 point) A Courier medium (10 point) B Courier bold (12 point) C OCR-A, B (12 point) D Outline font (Helvetica bold) E Writable characters (40 types) (224 char./types)

10) Character code 1 PC-850 2 PC-8

11) Character magnification

1 Regular font: 0.5 ~ 9.5 times (magnified by 0.5 times in each direction) 2 Outline font : 2.0 ~ 85.0 mm (magnified by 0.1 mm in each direction)

EM10-33006A

NOTE: When the outline font size is large, the ribbon may winkle according to the quality of the

ribbon or print tone.

12) White or black background ........All types of characters are available

13) Character rotation ..................................0°, 90°, 180°, 270°

14) Character strings rotation ......................0°, 90°, 180°, 270°

15) Type of line 1Horizontal line 2Vertical line 3Slant line 4Square 5Rounded Rectangle 6Circle

16) Line width ..............................................1 dot to 12 dots can be specified (in units of 0.1 mm)

Guaranteed only when a line has more than 3 dots.

17) Mechanism 1 Batch mechanism

This is the standard mechanism which let the printer print continuously without winding the label and tag paper. By attaching the rewinder guide printed media can be wound onto the take-up spool. The auto-cut function is available when the optional cutter module is installed.

2 Strip mechanism

A printed label is separated from its backing paper by the stripf shaft. The next label will not be printed until the preceding label is taken away. The backing paper is wound onto the take-

up spool.

Strip Sensor

Ribbon

Print Head

Label

Ribbon End Sensor

Pinch Roller

Strip Shaft

Platen

Paper Sensor

Feed Roller

1-4

Take-up Spool

Rewind Full Sensor

Fig. 1-4

Page 41

1. OUTLINE OF THE SYSTEM

3 Auto cut mechanism

When the cutter module is installed, the backing paper and tag paper are cut individually (stop and cut). Minimum cut length is 25.4 mm (tag paper) or 38 mm (label).

(Revision Date: Feb. 10. 2000)

EM10-33006A

1.5 ELECTRONICS SPECIFICATIONS

Ribbon

Ribbon End Sensor

Cutter

Print Head

Platen

Paper Sensor

Pinch Roller

18) Power supply QQ model: AC 100 ~ 120 V + 10%, -15%, 50/60Hz ± 2Hz QP model: AC 220 ~ 240 V + 10%, -15%, 50Hz ± 2Hz

19) Current consumption Printing: 198 W max., QQ model: 2 A max., QP model: 1 A max.

(Stand by: 51 W, QQ model: 500 mA, QP model: 250 mA)

20) Rush current ...... 30A or less

Tag

Feed Roller

Fig. 1-5

1.5 ELECTRONICS SPECIFICATIONS

1) CPU ................... µPD70236AGD-16-588

2) Memory

1 Program + Character generator: Flash ROM 1 MB 2 Backup: EE-PROM 128 Bytes 3 Image buffer + Work: D-RAM 2MB (max. 4MB: option)

3) Interface 1 RS-232C interface

(1) Communication mode: Full-duplex (2) Transmisson speed: 2400,4800,9600,19200 BPS (selectable) (3) Synchronization: start-stop synchronization (4) Transmission parameter

■ Parity: None, EVEN, ODD

■ Start bit: 1-bit

■ Stop bit: 1-bit or 2-bit

■ Word length: 7-bit or 8-bit

1-5

Page 42

1. OUTLINE OF THE SYSTEM

(5) Error detection

■ Parity check: VRC (Vertical parity check)

■ Framing error: This error occurs when no stop bit is found in the frame specified starting

■ Overrun error: This error occurs when subsequent data is input before the data input to

(6) Data entry code: ASCII, 8-bit code for European characters, 8-bit code for graphic (7) Receiving buffer: 5KB (8) Protocol

■ XON/XOFF (DC1/DC3) protocol

• When initialized after power on, this printer becomes ready to receive data and sends an XON code (11H). (Trasmission or non-transmission of XON code isselectable by means of the DIP switch.)

• The printer sends an XOFF code (13H) when the blank positions in the receive buffer becomes 800 Bytes or less.

• The printer sends an XON code (11H) when the blank positions in the receive buffer are 2KB or more.

• When there are no blank positions in the receive buffer, the printer discards data received which exceeds the receive buffer capacity, without storing it in the buffer. (After detecting the XOFF code, the host computer must stop transmission before the printer receive buffer becomes full.)

• The printer sends an XOFF code (13H) at power off time. (XOFF code send is selectable with Dip switch.)

■ READY/BUSY (DTR) protocol

• When initialized after power on, this printer becomes ready to receive data and converts the DTR signal to "High" level (READY).

• The printer converts the DTR signal to "Low" level (BUSY) when the blank positions in the receive buffer amount to 800 Bytes or less.

• The printer converts the DTR signal to "High" level (READY) when the blank positions in the receive buffer amount to 2KB or more.

• When there are no blank position in the receive buffer, the printer discards data received which exceed the receive buffer capacity, without storing it in the buffer. (After detecting a BUSY signal, the host computer must stop transmission before the printer receive buffer becomes full.)

■ XON/XOFF (DC1/DC3) protocol + READY/BUSY (DTR) protocol

• When initialized after power on, this printer becomes ready to receive data and converts the DTR signal to "High" level (READY). The printer sends an XON code (11H).

• When the blank positions in the receive buffer are 800 Bytes or less, the printer converts the DTR signal to "LOW" level (BUSY) and sends an XOFF code (13H).

• When the blank positions in the receive buffer are 2KB or more, the printer converts the DTR signal to "High" level (READY) and sends an XON code (11H).

• When there are no blank positions in the receive buffer, the printer discards data received which exceeds the receive buffer capacity, without storing it in the buffer. (After detecting the XOFF code or BUSY signal, the host computer must stop transmission before the printer receive buffer becomes full.)

• The printer sends an XOFF code (13H) at power off time.

EM10-33006A

1.5 ELECTORONICS SPECIFICATIONS

with the start bit. the UART from the host is read by the printer.

1-6

Page 43

1. OUTLINE OF THE SYSTEM

■ READY/BUSY (RTS) Protocol

• When initialized after power on, this printer becomes ready to receive data and converts the RTS signal to "High" level (READY).

• The printer converts the RTS signal to “Low” level (BUSY) when the blank positions in the receive buffer amount to 800 Bytes or less.

• The printer converts the RTS signal to “High” level (READY) when the blank positions in the receive buffer amount to 2 KB or more.

• Both the DTR signal output from the printer and the DSR signal output from the PC are always “High”.

NOTES:1.

When performing the flow control with Windows, in the port setting screen, select “Hardware” for flow control. [set to the READY/BUSY (RTS) protocol]

2.Under the READY/BUSY (DTR) protocol, after turning the printer power ON, send data 200ms after the DTR signal is converted to “High” level (READY). And under the READY/BUSY (RTS) protocol, after turning the printer power ON, send data 200ms after the RTS signal is converted to “High” level (READY).

EM10-33006A

(Revision Date: Aug. 5 '99)

1.5 ELECTORONICS SPECIFICATIONS

1-7

Page 44

1. OUTLINE OF THE SYSTEM

(9) Pin description

Pin No.

FG (Framed Ground)

RD (Received Data)

TD (Transmit Data)

CTS (Clear to Send

RTS (Request to Send)

DTR (Data Terminal Ready)

SG (Signal Ground)

DSR (Data Set Ready)

Signal

1.5 ELECTRONICS SPECIFICATIONS

I/O

Ground line for circuit protection.

Description

(Revision Date: Aug. 5 '99)

Data line from which the priter receives data from the host (receive data line).

Logic "1" is "Low", and "0" "High". It is LOW (MARK) while no data is being sent. Data line from which the printer sends data to

the host (send data line).

Logic "1" is "Low", and "0" "High". It is LOW (MARK) while no data is being sent. Input signal from the host.

It must be "High" for the printer to send data. Output signal to the host.

(1) READY/BUSY (DTR) protocol

It indicates there is data to send to the host. After power is ON, it is always "High".

(2) READY/BUSY (RTS) protocol

Indicates whether the printer is ready to receive data. The signal is at the Low level when the data amount in the data buffer is near full, and at the high level when near empty.

Output signal to the host. (1) READY/BUSY (RTS) protocol

It indicates there is data to send to the host. After power is ON, it is always "High".

(2) READY/BUSY (DTR) protocol

Indicates whether the printer is ready to receive data amount in the data buffer is near full, and at the high level when near empty.

Ground line for all data and control signals. Input signal from the host.

It must be "High" for the printer to receive data.

EM10-33006A

(10) Interface circuit

■ Input circuit ■ Output circuit

RD CTS DSR

SN75189 or equivalent

TD RTS DTR

■ Signal level

Input voltage "H" ..................... + 3V ~ + 15V

"L"...................... - 3V ~ -15V

Output voltage "H" ..................... + 6V ~ + 13V

"L"...................... - 6V ~ -13V

1-8

SN75188 or equivalent

Fig. 1-6

Page 45

1. OUTLINE OF THE SYSTEM

2 Centronics interface

(1) Data input method: 8-bit parallel (DATA 1 ~ 8) (2) Control signals: ACK, BUSY, PAUSE, DATA;STB, INPUT; PRIME, FAULT, PE (3) Data input code: (4) Receiving buffer: 5KB (5) Input/Output crcuit configuration and Input/Output conditions

EM10-33006A

1.5 ELECTORONICS SPECIFICATIONS

ASCII, JIS 8-bit code for European characters, 8-bit code for graphic

Type

Signal Name

DATA 1 ~ 8

Input

INPUT•PRIME DATA•STB

BUSY FAULT

Output

PAUSE ACK

3 External I/O interface

(1) Interface circuit

■ Input circuit

Printer

Configuration

+5V

SN7406 or equivalent

SN74LS14 or equivalent

100P

COM1

IN0

Logical level (input) "1" = 2~5 V "0" = 0~0.4 V

+5V

Logical level (input)

100P

External controller, etc.

"1" = 2.4~5 V "0" = 0~0.4 V

Vcc

Fig. 1-7

Photo-coupler TPL521 (TOSHIBA)

IN4

Fig. 1-8

There are five input circuits, and each input is a current loop using a photo-coupler. The anode of the photo-coupler is connected to common pin COM1 in each of the five circuits. Each cathode is independent. The voltage of Vcc is 24 V (max.) while the diode operating current is 16 mA.

1-9

Page 46

1. OUTLINE OF THE SYSTEM

■ Output circuit

EM10-33006A

1.5 ELECTRONICS SPECIFICATIONS

Printer

OUT0

OUT5

COM2

External controller, etc. (In case of photo-coupler)

Vcc

There are six output circuits, and each output is an open collector. The voltage of Vcc is 24 V (max.) while the operating current is 150 mA. For other details, please refer to the Expansion I/O specification.

4) Sensor/switch 1 Head up switch (micro switch)

This switch, attached at the lower left of the print head as viewed from the media outlet, detects that the print head is ready to print (head is down). When the head lever is lowered, the head down cam pushes up the print head, the micro switch is turned on and the print head prepares to print.

2 Paper sensor

This sensor is comprised of the black mark sensor and feed gap sensor. It is positioned 92.1 mm from the platen. The sensor position is adjustable according to the media width. It moves toward the main frame a max. of 70 mm by turning the knob counterclockwise.

Fig. 1-9

■ Black mark sensor (Reflective sensor) This sensor detects the difference of potential between the black mark and tag paper to find the print position of the tag paper. It is located at the home position with the tag paper or print head before shipment.

Side detection (max.) Center detection

20.5 mm 70 mm

Black Mark Sensor

Main Frame

Center

Tag Paper

Black Mark

Feed Gap Sensor

Fig. 1-10

Knob

1-10

90.5 mm

Black Mark Sensor

Main Frame

Center

Tag Paper

Black Mark

Feed Gap Sensor

Fig. 1-11

Knob

Page 47

1. OUTLINE OF THE SYSTEM

■ Feed gap sensor (Transmissive sensor) This sensor detects the difference in potential between the backing paper and the label to find the print position of the label. The feed gap sensor is located 8 mm to the right of the black mark sensor.

EM10-33006A

1.5 ELECTRONICS SPECIFICATIONS

Side detection limit position

Center of Label

28.5 mm

Main Frame

70 mm

8 mm

Feed Gap Sensor

Black Mark Sensor

Home Position

Label

Backing Paper

Knob

Fig. 1-12

Center of Label

Main Frame

Home position

98.5 mm

Home Position

8 mm

Label

Backing Paper

Feed Gap Sensor

Black Mark Sensor

Fig. 1-13

3 Strip sensor (Transmissive sensor)

This sensor detects whether or not the label has been removed and controls the label feed. It is positioned 13.7 mm from the platen.

Strip Sensor (Tr)

13.7 mm

Print Head

Knob

Strip Sensor (LED)

Strip Shaft

Platen

Fig. 1-14

Backing Paper

4 Ribbon end sensor (Transmissive sensor)

When printing in thermal transfer mode, this sensor detects the difference in potential between the ribbon and the ribbon end to indicate the ribbon end. It is positioned 94.8 mm from the platen and the detection point is 76.5 mm from the main frame.

Ribbon

Ribbon End Sensor (Tr)

Ribbon End Sensor (LED)

Print Head

Pinch Roller

Platen

94.8 mm

1-11

Feed Roller

Fig. 1-15

Page 48

1. OUTLINE OF THE SYSTEM

5 Rewind full sensor (Transmissive sensor)

This sensor detects excessive winding when winding backing paper or label onto the take-

up spool. It is positioned 195.3 mm (Tr side) and 150.9 mm (LED side) from the platen, and the detection point is 92.5 mm from the main frame. Excessive winding is detected when backing paper blocks the light from the LED.

EM10-33006A

1.5 ELECTRONICS SPECIFICATIONS

Print Head

Platen

Backing Paper

Rewing Full Sensor (LED)

150.9 mm 44.4 mm

Take-up Spool

Rewind Full Sensor (Tr)

Fig. 1-16

6 Slit sensor (Transmissive sensor)

This sensor detects the rotation count of the ribbon shaft and the ribbon motors. The ribbon motors toque works to take up slack in the ribbon and is dependent on the detected count. The slit sensor is a photo coupler combining an LED and a transistor.

Slit

Slit Sensor (Rewind)

Slit

Rewind Slit Gear

Slit

Slit Sensor (Feed)

Slit

Feed Slit Gear

Fig. 1-17

7 Cutter home position switch (micro switch)

A cam positioned at the end of the cutter motor arm turns the micro switch on/off in accordance with the cycle of the cutter motion (one rotation). The micro switch status indicates if the cutter is in the home position. For details, please refer to the Maintenance Manual section 4.1 Cutter Drive.

1-12

Page 49

2. SUPPLY SPECIFICATIONS

(Revision Date Aug. 10, '95)

EM10-33006A

2.1 MEDIA

2. SUPPLY SPECIFICATIONS

Information regarding the supply specifications contained in Product Description is essential to service engineers. Detail specifications and other information on the media and ribbon are described in Supply Manual by model. It is issued by and sent from TOSHIBA TEC H.Q. (Sales Division) upon release of new model or manual's revision. When purchasing the supplies locally, be sure to refer to the Supply Manual for details, or trouble may occur. Be sure to read carefully and understand the Supply Manual since it also includes the details about notes, precision of the print start position, limitations on printing, etc.

2.1 MEDIA

Type Item Width (mm) Length (mm) Thickness (mm) Outer roll diameter (mm) Recommended paper

Thermal Label

Batch

On-demand

Auto-cut

50.8 ~ 140.0

10.0 ~ 999.0

25.4 ~ 999.0

38.0 ~ 999.0

0.13 ~ 0.17

200.0 max.

RICOH: 140LA / OSAKA SEALING: C6TB

On-demand

10.0 ~ 999.0

I-BEST S / I-BEST W

ag Paper

Auto-cut

50.8 ~ 140.0

25.4 ~ 999.0

0.15 ~ 0.29

200.0 max.

NOTES: 1. When rewinding the media onto the take-up spool in batch mode, the max. outer roll

diameter should be 180 mm.

2. When cutting the thermal label, secure a gap of 6 mm or more and cut in the middle of the gap.

3. The thermal paper used for direct thermal printing must not have the specifications which exceed Na

800 ppm, K+ 250 ppm and CI- 500 ppm.

4. Some ink used on pre-printed labels may contain ingredients which shorten the print head's product life. Do not use labels pre-printed with ink which contain hard substances such as carbonic calcium (CaCO

) and kaolin (Al2O3 , 2SiO2 , 2H2O).

5. The label should be at least three times as long as the detection gap.

6. Relations between media roll length and core diameter.

-d ) x π

L: Media length d: Media core outside diameter D: Max. roll diameter t: Media thickness

7. Use of media with a width less than the minimum media width may shorten the print head life.

1) Thermal Label <Design>

2.0 ~ 20.0 mm Max.

Ø200.0 mm

Backing Paper

76.2 mm

10.0 ~ 999 mm

Label

1.5 mm

47.8 ~ 137.0 mm

50.8 ~ 140.0 mm

Fig. 2-1 Fig. 2-2

1.5 mm

2-1

Backing Paper

Label

Page 50

2. SUPPLY SPECIFICATIONS

2) Tag Paper

EM10-33006A

(Revision Sep. 25, '95)

2.1 MEDIA

Black Mark

Min. 12 mm

50.8 ~ 140.0 mm

Fig. 2-3

2.0 ~ 10.0 mm

10.0 ~ 999 mm

Print Side

76.2 mm

Max. Ø200.0 mm

Fig. 2-4

NOTE: The reflection rate of the black mark is 10% or less at wavelength of 950 nm. A square hole

can substitute for the black mark. When the square hole is used, no printing is allowed on the back side.

2 mm

1.0 mm

Cut Position

Black Mark

1.5 mm

Printing Area

1.0 mm

1.5 mm

Fig. 2-6

1.5 mm

Printing Area

2 mm

1.5 mm

Fig. 2-5

NOTE: Max. effective print area is 128.0 mm (W) x 995 mm (L) for label, 128.0 mm (W) x 997 mm (L)

for tag paper.

3) Relationship between the head effective print width and paper

Outside the print range

6 mm

Head effective print width

128.0 mm ± 0.2 mm 140 mm

(Maximum paper width)

Outside the print range

6 mm

2-2

Page 51

2. SUPPLY SPECIFICATIONS

2.2 RIBBON

(Revision Date Sep. 25, '95)

EM10-33006A

2.2 RIBBON

No.

1 2 3 4 5

7 8 9

Shape Width Max. length Max. OD Back treatment

Core

Leader tape End tape Winding method

■ Ribbon Core Shape

Item

Material Shape

Specification

Spool type

68 ~ 134 mm

600 m

ø 90 mm

Coated

Cardboard

See Fig. 2-7. Polyester film (Opaque), 300 ± 5 mm long Polyester film (Opaque), 250 ± 5 mm long

The ink side is outside of ribbon winding.

25.7 ± 0.2 mm

68 ~ 134 mm

Fig. 2-7

NOTE: When purchasing ribbons locally, they must meet the above size. There may be TOSHIBA

TEC-approved ribbons which do not fall within the above size, however, they have to functional problem.

The ribbon should be would at center of the core.

Fig. 2-8 Positional relationship between core and ribbon

2-3

Page 52

2. SUPPLY SPECIFICATIONS

Adhesive tape

Leader tape Ink ribbon

Core

(Revision Date Aug. 10, '95)

EM10-33006A

2.2 RIBBON

End tape (Non Transmissive)

Adhesive tape

Ink outside

Core

Base

Fig. 2-9 Connection between leader tape and ribbon

Treated back side

2.3 CARE AND HANDLING OF THE MEDIA AND RIBBON

CAUTION:

• Do not store the media and ribbon for longer than the manufactures recommended shelf life.

• Store media rolls on the flat end, do not store them on the curved sides as this might flatten that

side causing erratic media advance and poor print quality.

• Store the media in plastic bags and always reseal after opening. Unprotected media can get

dirty and the extra abrasion from the dust and dirt particles will shorten the print head life.

• Store the media and ribbon in a cool, dry place. Avoid areas where they would be exposed to

direct sunlight, high temperature, high humidity, dust or gas.

• The thermal paper used for direct thermal printing must not have the specifications which

exceed Na

800 ppm, K+ 250 ppm and CL- 500 ppm.

• Some ink used on pre-printed labels may contain ingredients which shorten the print head's

product life. Do not use labels pre-printed with ink which contain hard substances such as carbonic calcium (CaCO

• Avoid using media containing SiO

For further information please contact your local distributor or your media and ribbon manufacturer.

) and kaolin (Al2O3, 2SiO2, 2H2O).

or talc which wears the print head protection layer.

2-4

Page 53

3. OPTIONAL KIT

(Revision Date: Feb. 10. 2000)

EM10-33006A

3.1 CUTTER MODULE: B-4205-QM

Option Name

Type

Use This cutter module uses a swing cutter. It cuts backing paper of labels and tag paper

Cutter module

B-4205-QM

automatically in "stop and cut" mode. To purchase the cutter module, please contact your distributor or TOSHIBA TEC H.Q. can assist in finding one for you. This interface board quickly controls command

High speed PC interface board

B-4800-PC-QM

transfer and printing. To purchase the high speed PC interface board, please contact your distributor or TOSHIBA TEC H.Q. can assist in finding one for you.

Memory module (D-RAM PC board)

Part No.

FMBC0067801

The image buffer can be extended up to 4 MB by installing the 2 MB of D-RAM PC board. Necessary parts are available from the Parts Center. This flash memory card of 1 MB or 4 MB is used

Flash memory card

to save logos, writable characters and print format. It is available at retail outlets.

3.1 CUTTER MODULE: B-4205-QM

This compact cutter module uses a built-in swing cutter. The specification is provided below:

Cutting method ..........................Swing cut

Cut mode ...................................Stop cut

Minimum cut length....................Tag paper: 25.4 mm, Label: 38 mm

Home position switch.................Micro switch

32.8 mm

Cutter

Print Head

Pinch Roller

Platen

Feed Roller

Fig. 3-1

3-1

Page 54

3. OPTIONAL KIT

3.2 HIGH SPEED PC INTERFACE BOARD : B-4800-QM

EM10-33006A

3.2 HIGH SPEED PC INTERFACE BOARD: B-4800-PC-QM

Command transfer and printing can be processed quickly by connecting a PC and the printer via a FIFO (first-in first-out) IC on the high speed PC interface board. For details, refer to the specification for high speed PC interface.

Configuration of interface

Status request

Reset request

Signal description

Signal

Data FIFO

Status FIFO

Status request signal

Reset request signal

Image data transfer request signal

Command

Image data

Status FIFO

Direction

PC / Printer

PC , Printer

PC / Printer

PC , Printer

Command

Data FIFO

Printer

Image data Status

Image data Transfer request

Description FIFO to transfer commands and image data. In case of a command, FIFO data reading is performed by the CPU. In case of image data, reading is performed by DMA transfer. FIFO to transfer status. The status for a status autosending or for status request is written by the BPE. The PC turns this signal high-level to request for a status. It is cleared when reading is performed. The PC turns this signal high-level to request for reset. It is cleared when reading is performed. The printer turns this signal high-level when ready for an image data transfer. When transfer is completed, it is turned low-level. The PC must not write the image data to the FIFO until this signal turns high level. Also, the PC must confirm that this signal is low-level for sending a command.

Fig. 3-2

Transmission control

■ When a command is sent from the PC to the printer: Confirms that the image data transfer request bit has not been ON and the FIFO is vacant, then writes a command to the FIFO.

■ When image data is sent from the PC to the printer: Confirms that the image data transfer request bit has been ON, then writes the image data to the FIFO.

■ When the printer transfers image data from the PC using DMA: Turns the image data transfer request bit high-level to start DMA. When DMA transfer of all the image data is completed, turns the image transfer request bit low-level.

■ When a status is sent from the printer to the PC: Writes a status to the FIFO.

3-2

Page 55

3. OPTIONAL KIT

(Revision Date: Feb. 10. 2000)

3.3 MEMORY MODULE

EM10-33006A

3.3 MEMORY MODULE

This memory module is a D-RAM PC board used to extend the image buffer. An image buffer, equipped with 2MB (2MB x 1) as standard, can be expanded up to 4MB by installing the 2MB of D-RAM PC board.

RAM

Capacity

2MB 4MB

IC No.

IC17~20 IC17~24

Part No.

CAC-0293001 CAC-0293001

Max. drawing size (normal)

(W) x (H) (mm)

Batch

Strip

Auto-cut

138.0 x 640.0

*138.0 x 995.0

*138.0 x

Max. drawing size (on-the-fly)

(W) x (H) (mm)

Batch

Strip

Auto-cut

138.0 x 320.0

138.0 x 661.3

Remarks

Option Option

991.0

*: The size for the tag paper is 138.0 x 997.0. D-RAM PC board is available from the Parts Center.

When purchasing please refer to the following.

8DRAM PC Board Ass'y Part No. FMBC0067801 (Service No. B-249-01)

NOTE:Common use as B-672/872 Series.

3.4 FLASH MEMORY CARD

This flash memory card of 1 MB or 4 MB is used to save logs, writable characters and print format data. It is directly connected to CN1 on the I/F PC board, and stored data can be overwritten by down-lineloading from the PC. When purchasing flash memory cards, refer to the following table. The proper operation of these memory cards have been verified.

Capacity

Byte

Maker

Maxell

Mitsubishi

Maxell Maxell

Centennial Technologies INC.

INTEL

Simple TECHNOLOGY

Mitsubishi

PC Card KING MAX

PC Card

Type

EF-1M-TB AA

MF81M1-GBDAT01

EF-4M-TB CC EF-4M-TB DC

FL04M-15-11119-03

IMC004FLSA

STI-FL/4A

MF84M1-G7DAT01

FJN-004M6C FJP-004M6R

Device code

D0H

88H

ADH

A2H

A0H

Maker code

1CH B0H

04H 01H 89H

89H

3.5 FANFOLD PAPER GUIDE MODULE: B-4905-FF-QM

This is paper guide exclusively used for fanfold paper. Attaching it in place of the standard paper guide allows the printer to print on fanfold paper. For the installation procedure, refer to the Maintenance Manual.

3-3

Page 56

Page 57

Page 58

PRINTED IN JAPAN EM10-33006A

Page 59

TEC Thermal Printer

Table of Contents

B-570 SERIES

Maintenance Manual

Document No. EM18-33010A

Original Nov., 1993 (Revision Feb., 2000)

PRINTED IN JAPAN

Page 60

(Revision Date: Feb. 10, 2000)

EM18-33010A

TABLE OF CONTENTS

Page

1. UNPACKING ...................................................................................................... 1- 1

1.1 Procedures.................................................................................................. 1- 1

1.2 Checks ........................................................................................................ 1- 1

2. MAJOR UNIT REPLACEMENT.......................................................................... 2- 1

2.1 REPLACING THE PS UNIT, I/F PC BOARD AND CPU PC BOARD ......... 2- 2

2.2 REPLACING THE STEPPING MOTOR...................................................... 2- 4

2.3 REPLACING THE RIBBON MOTORS........................................................ 2- 5

2.4 REPLACING THE TAKE-UP MOTOR ........................................................ 2- 5

2.5 REPLACING THE SOLENOID.................................................................... 2- 7

2.6 REPLACING THE PRINT HEAD ................................................................ 2- 8

2.7 REPLACING THE PLATEN AND FEED ROLLER..................................... 2-11

2.8 REPLACING THE PAPER SENSOR......................................................... 2-13

2.9 REPLACING THE RIBBON BACK TENSION BLOCK .............................. 2-13

2.10REPLACING THE PINCH ROLLER SHAFT ASS’Y .................................. 2-14

2.11CORRECTING SKEW PRINTING ............................................................. 2-16

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT................ 3- 1

3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM)......................... 3- 1

3.2 CUTTER MODULE (B-4205-QM) ............................................................... 3- 3

3.3 MEMORY MODULE.................................................................................... 3- 5

3.4 FANFOLD PAPER GUIDE MODULE (B-4905-FF-QM).............................. 3- 7

4. MECHANISM DESCRIPTIONS.......................................................................... 4- 1

4.1 CUTTER DRIVE (CUT MODE) ................................................................... 4- 1

4.2 HARNESS WIRING .................................................................................... 4- 2

5. TROUBLESHOOTING........................................................................................ 5- 1

6. DIAG. TEST OPERATION.................................................................................. 6- 1

7. PROGRAM DOWN LOAD .................................................................................. 7- 1

7.1 DOS VERSION ........................................................................................... 7- 1

7.2 WINDOWS VERSION................................................................................. 7- 4

CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

Page 61

1. UNPACKING

1.1 PROCEDURE

1) Open the carton.

2) Unpack the accessories from the carton.

3) Unpack the side pad (L)/(R) and the printer from the carton.

4) Place the printer on a level surface.

Owner’s Manual

Side Pad (L)

(Revision Date Sep. 14 ’95)

EM18-33010A

1.1 Procedure

Unpacking Procedure

Rewinder Guide Plate

Power Cord

Head Cleaner

Rear Pad

Thermal Printer

Side Pad (R)

Supply Holder

Carton

Fig. 1-1

1.2 CHECKS

1) Check for any damage or scratches on the machine.

2) Confirm that none of the accessories are missing.

NOTE: Keep the carton and side pads for later transport.

1-1

Page 62

2. MAJOR UNIT REPLACEMENT

(Revision Date Dec. 09, ’94)

2. MAJOR UNIT REPLACEMENT

EM18-33010A

2. MAJOR UNIT REPLACEMENT

WARNING!

Disconnect power cord before replacing important parts.

CAUTION:

1. NEVER separate the ribbon motors from the attaching plate (bracket), because doing so will change their adjustment. (See Fig. 2-8)

2. NEVER remove the two screws painted red on the side of the print block. (See Fig. 2-13)

3. NEVER remove the four screws on the side of the print block. (See Fig. 2-13)

4. NEVER remove the four screws painted red fixing the right plate and reinforcing plate. (See Fig. 2-16) However, the machine with a serial number of 4T x x x x x x or later is not equipped with the red screws because of the change in the right plate shape.

5. NEVER remove unmentioned screws because doing so will change their adjustment.

1) Turn the power off.

2) Open the top cover to remove the four FL-3x5 screws. Slide the top cover to the left to release the damper and remove the top cover.

3) Remove the seven screws (FL-4x5 and B-4x5) to remove the left side cover.

4) Disconnect the FAN motor connector from the PS unit.

Left Side Cover

Top Cover

Screw (FL-3x5)

FAN Motor

Screw (B-4x5)

Damper

Screw (FL-4x5)

Fig. 2-1

NOTE: Instructions to remove the top cover and left side cover are omitted from each removal/

installation procedure provided below.

■ Lubrication

CAUTION: 1) Lubrication:During parts replacement

2) Kinds of oil:FLOIL G-488: 1 Kg can. (Part No. 19454906001).

Any machine is generally in its best condition when delivered; therefore, it is necessary to try to keep this condition. Unexpected failure occurs due to lack of oil, debris or dust. To keep its best condition, periodically clean the machine and apply proper kinds of oil to each part in which lubrication is needed. Although the frequency of lubrication varies according to how much the machine is used, at least it is necessary to lubricate before the machine becomes dry. It is also necessary to wipe off excessive oil as it collects dirt.

CAUTION: Do not spray the inside of the printer with lubricants. Unsuitable oil can damage

the mechanism.

2-1

Page 63

2. MAJOR UNIT REPLACEMENT

2.1 REPLACING THE PS UNIT, I/F PC BOARD AND CPU PC BOARD

(Revision Date: Feb. 10, 2000)

EM18-33010A

2.1 REPLACING THE PS UNIT, I/F PC BOARD AND CPU PC BOARD

CAUTION:

Replace only with same type and ratings of fuse for continued protection against risk of fire.

1) Remove the three FL-4x6 screws and disconnect the two connectors to detach the PS unit.

2) Remove the FL-3x5 screw and the four locking supports to remove the I/F PC board.

I/F PC Board

Locking Support

Screw (FL-3x5)

Screw (FL-4x6)

Connector

PS Unit

Screw (FL-4x6)

Fig. 2-2

3) Disconnect the 13 connectors from the CPU PC board.

4) Remove the six screws (SM-3x6B, SM-3x6C) to detach the CPU PC board from the printer.

Connector

Screw (SM-3x6B)

Screw (SM-3x6C)

Connector

Screw (SM-3x6B)

CPU PC Board

Screw (SM-3x6B)

Connector

Screw (SM-3x6B)

Fig. 2-3

5) Replace the PS unit, I/F PC board and CPU PC board. Insert the connectors correctly and install in the reverse order of removal above. Do not mount the left side cover and top cover.

2-2

Page 64

2. MAJOR UNIT REPLACEMENT

6) Adjust the ribbon end sensor. Use the following Ribbons; TTM-78 (Maker: Fujicopian)

1 Set the ribbon so that the ribbon end sensor

can detect the ribbon. Turn the power on.

2 Turn the VR1 so that the voltage between Pin

1 (GND) and Pin 7 of CN12 is 3.0 ± 0.2 V with an oscilloscope.

3 Turn the power off and mount the left side

cover and top cover.

2.1 REPLACING THE PS UNIT, I/F PC BOARD AND CPU PC BOARD

CN7

CN8 CN9

VR1

(Revision Date: Feb. 10, 2000)

IC23

CN10

EM18-33010A

113

CN12

IC28

IC25

Fig. 2-4

Range : 1V / 0.2 m sec.

Voltage

3.0

VR1

0.2V

GND

Fig. 2-5

7) Adjust the black mark sensor. As the black mark sensor is adjusted by key entries in system mode, refer to page 6-39 for the adjustment procedure.

8) Adjust the feed gap sensor. As the feed gap sensor is adjusted by key entries in system mode, refer to page 6-40 for the adjustment procedure.

CAUTION:

Be careful when replacing the CPU PC board, since a non-resettable counter (IC12) is installed on this board. (Refer to Section 6.2.1 Maintenance Counter Printing.)

If this counter should be reset, replace IC12.

2-3

Page 65

2. MAJOR UNIT REPLACEMENT

2.2 REPLACING THE STEPPING MOTOR

(Revision Date: Feb. 10, 2000)

EM18-33010A

2.2 REPLACING THE STEPPING MOTOR

1) Remove the two black screws to detach the front plate, remove the two FL-4x6 screws to detach the belt cover.

Front Plate

Belt Cover

Black Screw

Screw (FL-4x6)

Fig. 2-6

2) Unclamp and disconnect the connector from CN13 on the CPU PC board.

3) Remove the two SM-4x8B screws, loosen the two belts from the pinion gear, and remove the stepping motor.

Platen Belt

CPU PC Board

Clamp

CN13

Pinion Gear

PS Unit

Partition

Screw (SM-4x8B)

Feed Roller Belt

Fig. 2-7

Stepping Motor

4) When replacing the stepping motor, place the platen belt first then the feed roller belt around the pinion gear so that the partition is positioned between two belts. Hold down the stepping motor at

3.5 kg ± 300 g force and secure it so that the belts have no slack or disengagament.

5) Reassemble in the reverse order of removal.

2-4

Page 66

2. MAJOR UNIT REPLACEMENT

2.3 REPLACING THE RIBBON MORTORS

EM18-33010A

2.3 REPLACING THE RIBBON MOTORS

CAUTION:

NEVER separate the ribbon motors from the attaching plate because doing so will change their adjustment.

1) Disconnect the connector and remove the two SM-3x5B screws to detach the ribbon motors.

FLOIL G-488

Attaching Plate

FLOIL G-488

Ribbon Motor

Screw (SM-3x5B)

Connector (Red)

FLOIL

Connector (Black)

Attaching Plate

Ribbon Motor

Screw (SM-3x5B)

Dowels

Fig. 2-8

2) Replace the ribbon motors, then align the dowels to attach the ribbon motors. Reassemble in the

reverse order of removal.

2.4 REPLACING THE TAKE-UP MOTOR

CAUTION:

NEVER separate the take-up motor from the bracket because doing so will change the adjustment.

NOTE: The following procedure can be employed without removing the top cover and left side cover.

1) Remove the four FL-3x5 screws to detach the motor cover.

2) Remove the connector for the rewind full sensor (LED).

3) Disconnect the connector from the CN1 on the PWM PC board and remove the two FL-3x5 screws

to detach the take-up motor.

PWM PC Board

Bracket

Connector (CN1)

Screw (FL-3x5)

Motor Cover

Screw (FL-3x5)

Take-up Motor

Connector

Fig. 2-9

4) Replace the take-up motor, then align the dowels to attach the motor cover and rewind full sensor

(Tr).

2-5

Page 67

2. MAJOR UNIT REPLACEMENT

2.5 REPLACING THE SOLENOID

EM18-33010A

2.5 REPLACING THE SOLENOID

NOTE: The following procedure can be employed without removing the top cover and left side cover.

1) Before removing the ribbon stopper, check its attaching direction for later installation. Remove the

ribbon stopper from the ribbon shaft on which the ribbon is wound.

2) Remove the two SM-4x8B screws, disconnect the connector CN1 on the RSV PC board to detach

the solenoid unit.

Connector CN1 (3 pin)

Solenoid Attaching Plate

Screw (SM-4x8B)

Ribbon Shaft

CN2 (2 pin)

RSV PC Board

Print Block

Ribbon Stopper

Fig. 2-10

3) Remove the two SM-3x5B screws and disconnect the CN2 connector on the RSV PC board to detach

the solenoid.

Connector CN2 (2 pin)

Solenoid

Solenoid Attaching Plate

RSV PC Board

Screw (SM-3x5B)

Fig. 2-11

2-6

Page 68

2. MAJOR UNIT REPLACEMENT

2.5 REPLACING THE SOLENOID

EM18-33010A

NOTE: Make sure to remove any dust that appears during removal or installation because it may affect

the print quality.

4) Replace the solenoid and attach it to the solenoid attaching plate.

5) Assemble the solenoid unit so that the head up link engages the spring pin.

Head Up Link

Solenoid

Fig. 2-12

Spring Pin

CAUTION:

Take care to orient the screws so that they are vertically aligned with the solenoid attaching plate.

6) Reassemble in the reverse order of removal.

2-7

Page 69

2. MAJOR UNIT REPLACEMENT

(Revision Date Feb. 01, ’96)

2.6 REPLACING THE PRINT HEAD

EM18-33010A

2.6 REPLACING THE PRINT HEAD

CAUTION:

1. NEVER touch the element when handling the print head.

2. NEVER touch the connector pins to avoid a breakdown of the print head by static electricity.

3. NEVER remove the two screws painted red on the side of the print block.

4. NEVER remove the four screws on the side of the print block.

5. NEVER remove the print block, otherwise it requires the adjustment of the position when reassembling.

NOTE: The following procedure can be employed without removing the top cover and the left side cover.

2.6.1 Old type print head

1) Turn the head lever clockwise to lower the print head. Remove the two SM-4x8B screws.

2) Turn the head lever counter clockwise and disconnect the two connectors to detach the print head from the print block.

Screws (NEVER remove these screws.)

Fig. 2-13

Connector

Print Head

Screw (SM-4x8B)

Connector

Print Block

Screws painted red (NEVER remove these screws.)

Head Lever

3) Replace the print head, connect the connectors and install it in the print block.

4) Turn the head lever clockwise. Push the print head and secure it temporarily. Follow the procedure on the next page.

2-8

Page 70

2. MAJOR UNIT REPLACEMENT

(Revision Date Feb. 01, ’96)

2.6 REPLACING THE PRINT HEAD

■ Adjusting the print head position

1 Fit the jig in the platen and strip shaft. 2 Press the jig at an angle of 45° until it is sung against the print head. Then secure the print head.

Platen

Print Head

Jig

EM18-33010A

Strip Shaft

Platen

Ceramic

Fig. 2-14

3 Remove the jig. 4 Refer to page 6-43 and clear the maintenance counter. 5 Refer to page 6-31 and perform test print.

NOTE: Use caution to prevent damage to the element during adjustment of the print head.

2-9

Page 71

2. MAJOR UNIT REPLACEMENT

(Revision Date Feb. 01, ’96)

2.6 REPLACING THE PRINT HEAD

2.6.2 New type print head

NOTE:NEVER loosen screws other than two SM-4x8B.

1) Turn the head lever clockwise to lower the print head. Remove the two SM-4x8B screws.

2) Turn the head lever counterclockwise and disconnect the two connectors to detach the print head from the print block.

EM18-33010A

Screw (SM-4x8B)

Print Block

Connector

Print Head

3) Replace the print head and connect the connectors.

Screws (NEVER remove these screws.)

Screws painted red (NEVER remove these screws.)

Fig. 2-15

4) Align the two holes A in the middle of the print head with the print head position adjusting pins provided in the print block and fit the print head into the print block.

5) Turn the head lever clockwise and secure the print head with screws in the holes B .

■ Adjusting the print head position

When print tone becomes light from using special paper with improper print head position, please

follow the procedure below and adjust the print head position.

NOTE:

Never loosen screws C unless print position fine adjustment is required because they have been adjusted properly. Doing so will change the adjustment.

2-10

Page 72

2. MAJOR UNIT REPLACEMENT

EM18-33010A

2.6 REPLACING THE PRINT HEAD

Print Head Bracket

Print Head

b (securing the print head)

c (securing the adjusting pin)

(Print Head Position Adjusting Pin)

Fig. 2-16

(1) Loosen the screws c securing the print head position adjusting pin. (2) Loosen the screws b one by one, slightly move the print head backward or forward, and then

tighten the screws b and c . Ensure that the print head is parallel to the platen. If not, print tone will be uneven.

(3) Make a test print and if necessary, repeat Step 2) until the printer prints properly.

2.7 REPLACING THE PLATEN AND FEED ROLLER

CAUTION:

1. NEVER remove the four screws painted red fixing the right plate and reinforcing plate. (See Fig. 2-16)

2. The pinch roller belt assembled inside the printer does not need to be replaced because it receives less load.

1) Remove the front plate and belt cover. (See Fig. 2-6.)

2) Turn the head lever counterclockwise, then release the ribbon shaft holder plate.

Head Lever

Ribbon Shaft Holder Plate

2-11

E-ring (M3)

Hold Shaft

Fig. 2-17

Page 73

2. MAJOR UNIT REPLACEMENT

2.7 REPLACING THE PLATEN AND FEED ROLLER

(Revision Date Sep. 29, ‘95)

3) Disconnect the connector for the strip sensor (LED).

4) Remove the six screws (FL-4x6, B-4x12 and P-3x12) to detach the right plate ass’y.

Right Plate

Screw (B-4x12)

EM18-33010A

Connector

Strip Sensor (LED)

Screw (B-4x12)

Screw (P-3x12)

Screws painted red (NEVER remove these screws.)

Screw (FL-4x6)

Fig. 2-18

NOTE: The machine with a serial number of 4T x x x x x x or later is not equipped with the red screws

because of the change in the right plate shape.

5) Loosen the two screws (SM-4x8B) fixing the stepping motor to loosen the platen belt and feed roller belt.

6) Remove the platen belt to detach the platen. Remove the feed roller belt to detach the feed roller.

7) Remove both bearings from the platen or feed roller.

Feed Roller Belt

Holder

Feed Roller (Gray)

Holder

Platen Belt

Holder

Platen (Black)

Fig. 2-19

8) Replace the platen and feed roller, put on the belt and assemble it with the printer. The longer belt is the platen belt.

9) Attach the right plate.

10) Hold down the stepping motor and secure it so that the belts have no slack or disengagement.

11) Reassemble in the reverse order of removal.

2-12

Page 74

2. MAJOR UNIT REPLACEMENT

2.8 REPLACING THE PAPER SENSOR

EM18-33010A

2.8 REPLACING THE PAPER SENSOR

NOTE: Turn the knob until the paper sensor reaches full forward.

1) Disconnent the connector for the strip sensor (LED) to remove right plate ass’y.

(See Figs. 2-17 and 2-18.)

2) Disconnect the connectors for the paper sensor.

3) Remove M1.5 E-ring, M3 washer and paper sensor unit.

4) Remove M1.5 E-ring, turn the knob counter clockwise, then remove the paper sensor.

Connector (4 pin)

Paper Sensor

Sensor Shaft

Connector (2 pin)

Washer (M3)

E-ring (M3)

Knob

Fig. 2-20

5) Replace the paper sensor and reassemble in the reverse order of removal.

6) After replacing the paper sensor, refer to page 6-32/6-33 and adjust the voltage.

2.9 REPLACING THE RIBBON BACK TENSION BLOCK

1) Turn the head lever counterclockwise, then release the ribbon shaft holder plate.

2) Remove the M3 E-ring and the two M3 washers to remove the ribbon back tension block. At this time, remove the back tension stopper and ribbon back tension washer from the ribbon back tension block.

Ribbon Back Tension Washer

Back Tension Stopper

Ribbon Back Tension Block

Washer (M3)

E-ring (M3)

3) Replace the back tension block and reassemble in the reverse order of removal.

2-13

Fig. 2-21

Page 75

2. MAJOR UNIT REPLACEMENT

2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y

1) Turn the head lever to position 3 , and release the ribbon shaft holder plate.

2) Remove the black screw to detach the media guide plate.

Media Sensor

1.5 mm~2.5 mm

Printer Block Base

Media Guide Plate

(Revision Date Sep. 29, ’95)

EM18-33010A

Black Screw (HAA-0004001)

Fig. 2-22

3) Remove the SM-4x8B screw to detach the spring plate.

4) Remove the six B-4x12 screws to detach the pinch roller cover.

5) Remove the E-5 E-ring to loosen the pinch roller belt, and remove the pinch roller shaft ass’y.

E-5

Pinch Roller Belt

Pinch Roller Cover

SM-4x8B

Spring Plate

B-4x12

W-8

Pinch Roller Cover

Pinch Roller Shaft Ass’y

Fig. 2-23

6) After replacing the pinch roller shaft ass’y, make the following adjustment while you reassemble the pinch roller shaft ass’y in the reverse order of removal.

2-14

Page 76

2. MAJOR UNIT REPLACEMENT

2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y

(Revision Date Sep. 29, ’95)

EM18-33010A

■ Adjustment

1. Install the pinch roller unit so it parallels the base. If it does not, change the engaging position of the pinch roller belt and the pulley.

Pinch Roller Belt

Pinch Roller

Unit

Pulley

Base

Fig. 2-24

2. Attach the jig to the platen, feed roller and pinch roller shaft as shown in the figure below.

Then attach the pinch roller cover to the pinch roller frame with the three B-4x12 screws. Then secure the pinch roller frame with the three B-4x12 screws.

Pinch Roller Cover

B-4x12 (6 screws)

Jig

Fig. 2-25

NOTES:1. Replace the platen and the feed roller prior to attaching the jig.

2. Attach the jig while the pinch roller frame is tentatively attached to the main frame with the B-4x12 screws. Secure the pinch roller cover to the pinch roller frame with the three B-4x12 screws, then tighten the other side of the screws.

3. The flat top of the pinch roller frame must be installed in parallel to bosses on the printer frame.

Check 1 Check if excessive load is applied to the jig after the above NOTE 2.

(For example, check if the pinch roller frame moves when the jig is removed.)

2 Check that there is no gap caused by a slant shaft between the pinch roller and the feed

roller when the pinch roller is lowered.

2-15

Page 77

2. MAJOR UNIT REPLACEMENT

2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y

(Revision Date Sep. 29, ’95)

EM18-33010A

3. Turn the head lever clockwise to lock the pinch roller shaft ass’y. Attach the spring plate to the pinch roller frame with the two SM-4x8B screws, pushing the spring plate toward the rear of the printer.

Spring Plate

Pinch Roller Shaft Ass’y

SM-4x8B

Pinch Roller Frame

Fig. 2-26

NOTE: Check that the pinch roller shaft ass’y moves up and down smoothly when turning the head

lever clockwise and counterclockwise.

4. Install the media guide plate to the printer so there is a 1.5 to 2.5 mm gap between the media guide plate and the printer block base.

2.11CORRECTING SKEW PRINTING

l If media still skews after adjusting the pinch roller shaft ass’y with the jig, follow the procedure below

to correct the skew problem.

1. Check if the media skews right or left.

2. Loosen the B-4x12 screw to move the pinch roller cover to the front or rear of the printer depending on the skew direction.

Front

Rear

Fig. 2-27

When the media skews right, move the pinch roller cover to the front. When the media skews left, move the pinch roller cover to the rear.

l If a paper skew problem should occur when using rolls would with labels facing outside after

completing the modification, adjust the paper guide as follows.

* In case the label skews to the right side of the print head, move the guide downward. * In case the label skews to the left side of the print head, move the guide upward.

Guide Plate

Fig. 2-28

2-16

Page 78

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM)

(Revision Date: Feb. 10, 2000)

EM18-33010A

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

WARNING!

Make sure to unplug the power cord before installing the optional equipment.

3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM)

The high speed PC interface board can be used together with the IBM PC-AT or its compatible machine only.

Description BPE PC board BPC PC board

Printer cable

Cable support

Q’ty/Unit

1 1 1 1

Description

Locking support

Program diskette

Owner’s Manual

Q’ty/Unit

2 1 1

1. Remove the top cover and left side cover. (See Fig. 2-1.)

2. Remove the two FL-3x5 screws to detach the blind plate.

3. Pass the printer cable through the opening.

4. Fasten the ground wire of the printer cable to the CPU PC board at the upper right with the SM-3x6B screw securing the CPU PC board.

5. Attach the two locking supports to the main frame plate. Install the BPE PC board aligning with the connector (CN10) and locking supports.

Ground Wire

Main Frame Plate

Connector (CN10)

CPU PC Board

Screw (SM-3x6B)

Locking Supports

Opening

Blind Plate

Screw (FL-3x5)

Printer Cabel

BPE PC Board

Fig. 3-1

3-1

Page 79

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM)

(Revision Date: Feb. 10, 2000)

EM18-33010A

6. Connect the printer cable to the connector (CN1) on the BPE PC board.

7. Put the cable strain relief of the printer cable in the notch of the cable support plate. Secure the cable strain relief to the cable support plate by turning the nut.

8. Attach the cable support plate to the printer with the FL3x5 screws removed in step 2.

Cable Strain Relief

BPE PC Board

Cable Support

Nut

Screw (FL-3x5)

Connector (CN1)

9. Reassemble in the reverse order of removal.

10. Following procedure should be employed with your PC after this.

Printer Cable

Fig. 3-2

11. Set the DIP SW. on the BPC PC board for the I/O address according to your PC.

12. Install the BPC PC board on the expansion port bus line of your PC.

13. Connect the printer cable mentioned in step 5 to the BPC PC board.

14. Insert the attached FDK into the FDD and install the data in the hard disk. Since the installation procedure is different between MS-DOS and Windows, refer to each owner’s manual.

15. Perform a motion check.

3-2

Page 80

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

(Revision Date: Feb. 10, 2000)

3.2 CUTTER MODULE (B-4205-QM)

EM18-33010A

3.2 CUTTER MODULE (B-4205-QM)

Description Q’ty/Unit Description Q’ty/Unit Cutter Unit 1 Cutter Attaching Screw 2 Cutter Cover 1 Screw (FL-4x6) 1 Take-up/Cutter Harness 1 Cleaner 1

NOTE: For the B-570 series, the take-up/cutter harness enclosed with the B-4205-QM is not used but

the take-up harness connected to CN2 on the PWM PC board.

1. Remove the top cover and left side cover. (See Fig. 2-1.)

2. Remove the I/F PC board. (See Fig. 2-2.)

3. Remove the front plate. (See Fig. 2-6.)

4. Remove the screw (SM-4x8B) and two connectors to detach the operation panel.

Screw (SM-4x8B)

Connector

Operation Panel

Fig. 3-3

5. Unclamp and disconnect the connector for the strip sensor from CN6 on the CPU PC board.

6. Remove the SM-4x6B screw to detach the strip sensor (LED)/(Tr).

Connector (CN6)

Strip Sensor (LED)

CPU PC Board

Clamp

Strip Sensor (Tr)

Screw (SM-4x6B)

3-3

Fig. 3-4

Page 81

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

SVO7A1003: Nov. 21 ’97

3.2 CUTTER MODULE (B-4205-QM)

EM18-33010A

7. Install the cutter unit with the attached screws (cutter attaching screw, FL-4x6). When installing the cutter, make sure that the cutter guide is not in contact with the platen. If it is, print

failure or noise may be caused.

Fig. 3-5

8. Remove the motor cover. (See Fig. 2-9.)

9. Disconnect the connector from CN2 on the PWM PC board. Clamp and pass the cable through the opening and connect it to the CN1 on the Cutter I/F PC board.

PWM PC Board

Clamp

Connector (CN2)

CPU PC Board

Opening

Cable

Cutter Unit

Cut I/F PC Board

Connector (CN2)

Fig. 3-6

3-4

Page 82

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

3.2 CUTTER MODULE (B-4205-QM)

(Revision Date Aug. 11, ’95)

EM18-33010A

10. Mount the cutter cover with the two screws.

Screw

Cutter Attaching Screw

Cutter Cover

Fig. 3-7

11. Reassemble the motor cover, rewind full sensor (Tr), I/F PC board, left side cover and top cover in

order.

12. After reassembly is complete, perform a test print to confirm that the cutter works properly. After printing a print sample at a speed of 8”/sec., feed the media about 33 mm and check that the

swing cutter works without error. After cutting the media, feed the media about 33 mm in the reverse direction and check that it correctly stops at the print start position.

NOTES: 1. If the top edge of label winds onto the platen in cut issue, set DIP SW. 1-5 to ON.

(Refer to the Owner’s Manual.)

2. Retain the parts that are removed during installation of the cutter unit. They will be required when the printer is modified to a standard type.

Removed Parts

Front plate

Black screws

Q’ty/Unit

1 2

Removed Parts

Strip sensor (LED)/(Tr)

Screw (P-4x6)

Q’ty/Unit

1 2

■ Adjusting the Cutter Guide Plates

After replacing the cutter unit the following adjusting procedure should be employed to prevent paper jams.

1. Attach the cutter guide plate A with two SM-4x6C screws so that the fixed cutter is positioned 0.1 mm to 0.4 mm above the bottom of the cutter guide plate A.

2. Attach the cutter guide plate B with two FL-4x8 screws so that there is a clearance of 0.5 mm between the cutter guide plate A and cutter guide plate B using a clearance gauge.

Screw (SM-4x6C)

Fixed Cutter

Screw (FL-4x8)

Cutter Guide Plate A

0.1 - 0.4 mm

0.5 mm

Cutter Guide Plate B

Fig. 3-8

3-5

Page 83

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

(Revision Date: Feb. 10, 2000)

3.3 MEMORY MODULE

3.3.1 For Old CPU Board

1. Remove the top cover and left side cover. (See Fig. 2-1.)

2. Hold the memory module so that the Pin 1 is on the upper right, then attach the memory module to the IC socket. Expanding the memory must be performed in sequence, IC19, IC20, IC21, IC22, IC23 and IC24.

CPU PC Board

IC19

IC Socket

IC24

EM18-33010A

Memory Module

Pin 1

3. Reassemble the left side cover in the reverse order of removal.

■ Expansion memory and drawing size

Max. drawing size (on-the-fly)

(W)x(H) (mm)

Batch Strip

138.0 x 149.3

138.0 x 234.6

138.0 x 320.0

138.0 x 405.3

138.0 x 490.7

138.0 x 576.0

RAM

Capacity

1MB

1.5MB 2MB

2.5MB 3MB

3.5MB

IC No.

IC17, 18 IC17~19 IC17~20 IC17~21 IC17~22

IC17~23

Max. drawing size (normal)

(W)x(H) (mm)

Batch Strip

Auto-cut

138.0 x 298.6

138.0 x 469.3

138.0 x 640.0

138.0 x 810.7

138.0 x 981.4 *138.0 x

*138.0 x 995.0

991.0

4MB

IC17~24

*138.0 x 995.0

*138.0 x

138.0 x 661.3

991.0

Fig. 3-9

Remarks

Auto-cut

Standard

Option Option Option Option

Option

*: The size for the tag paper is 138.0x997.0.

3-6

Page 84

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

(Revision Date: Feb. 10, 2000)

3.3 MEMORY MODULE

3.3.2 For New CPU PC Board

1. Open the right side cover and the top cover. (Refer to Fig. 2-1.)

2. Remove the left side cover. (Refer to Fig. 2-1.)

3. Directly connect the D-RAM PC board to CN16 on the CPU PC board, and then secure it with the two locking support.

CPU PC Board

Locking Support

EM18-33010A

■ Expansion memory and drawing size

RAM

Max. drawing size (normal)

(W) x (H) (mm)

Max. drawing size (on-the-fly)

Capacity

2MB

4MB

NOTES: 1.

Batch

138.0 x 995.0 (NOTE 1)

The size for the tag paper is 79.68 x 997.0

Strip Auto-cut

138.0 x 640.0

(NOTE 1)

Batch

138.0 x

991.0

2.Addition of the D-RAM and the DRAM PC board can expand the memory up to 4MB of the old CPU PC board and the new CPU PC board, respectively.

CN16

(W) x (H) (mm)

Strip Auto-cut

138.0 x 320.0

130.8 x 661.3

D-RAM PC Board

Fig. 3-10

Remarks

Standard

((IC19)

Option

(IC19 and

DRAM PCB)

3-7

Page 85

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

3.4 FANFOLD PAPER GUIDE MODULE (B-4905-FF-QM)

(Revision Date: Feb. 10, 2000)

EM18-33010A

Description Fanfold Paper Guide(rear) Fanfood Paper Guide (front)

Q’ty/Unit

1 1

1. Open the top cover.

2. Remove the T-4x8 screws to detach the paper guide ass’y at the center of the printer and attach the fanfold paper guide (front) with these same screws.

Fanfold Paper Guide (front)

Screw (T-4x8)

Fig. 3-11

3. Remove the FL-4x5 screw to detach the blind plate on the back of the printer and attach the fanfold paper guide (rear) with the same screw.

Screw (FL-4x5)

Fanfold Paper Guide (rear)

Screw (FL-4x5)

3-8

Fig. 3-12

Page 86

4. MECHANISM DESCRIPTION

4.1 CUTTER DRIVE (CUTTER MODE)

EM18-33010A

4. MECHANISM DESCRIPTION

4.1 CUTTER DRIVE (CUTTER MODE)

The printer supplies DC + 27 V to the cutter motor to rotate the cutter motor and clutch counter clockwise. The arm swings like a pendulum and moves the fixed slide cutter up and down to make a cut.

Fixed Cutter

Micro Switch

Slide Cutter

Cutter Motor Clutch

Arm

Cutter Motor

Fig. 4-1

After making a cut, the arm turns the micro switch off and the cutter home position is detected. When the cutter does not return to the home position because of a paper jam, an error occurs and the next piece of paper will not be cut.

Fixed Cutter

Micro Switch

Slide Cutter

Timing chart

CHOME Micro Switch

+ 27 MOTOR

Cutter Motor

Open

Cutting

(one cycle)

4-1

Clutch

Open

Clutch

Cutter Motor

Arm

Fig. 4-2

Page 87

4. MECHANISM DESCRIPTION

4.2 HARNESS WIRING

(Revision Date: Feb. 10, 2000)

EM18-33010A

4.2 HARNESS WIRING

Rewind Full Sensor

Strip Sensor

DC Motor Harness

Clamp

TH Sensor

Sensor Harness

Solenoid Harness

Clamp

Cutter Harness Take-up Harness

Clamp

Cable Band (Do not bind the strip sensor, stepping motor

and Solenoid Harness)

LCD Harness

LED Harness

HP Harness

Inlet Ass’y

HS Harness

I/F PC Board Ass’y

CPU PC Board Ass’y

PS Unit

Cable Band

LCD Harness

LED Harness

Clamp

Stepping Motor

PS Harness

4-2

Fig. 4-3

Page 88

5. TROUBLESHOOTING

Problems Cause Solution

(Revision Date: Feb. 10, 2000)

EM18-33010A

5. TROUBLESHOOTING

Power is not turned ON.

LED or LCD does not light.

Poor printing

1. Input voltage to the printer is not within the rated voltage. (Check by CN1 on the PS unit.)

2.Output voltage from the printer is not within the rated voltage. (Check that the voltage between Pin 4 and Pin 6 (GND) of CN2 on the PS unit is 27 V. And check the voltage between Pin 1 and Pin 3 (GND) is 5 V.)

3.CPU PC board is not applied with voltage. (Check the voltage between Pin 1 and Pin 3 (GND) of the CN18 on the CPU PC board is 27 V.)

4.Failure of CPU PC board.

1.Failure of the LED board/LCD

2.Failure of the LCD/LED harness

3.Failure of the CPU PC board

1.The print paper is of poor quality.

2.Dirty print head

3.The head lever fastens the print head incompletely.

4. Alignment adjustment of the print head is improper.

• Replace the power cable or power inlet.

• Replace the PS unit.

• Replace the power harness.

• Replace the CPU PC board.

• Replace the LED board/LCD.

• Replace the LCD/LED harness.

• Replace the CPU PC board.

• Use the media approved by TOSHIBA TEC.

• Clean the print head.

• Fasten the head lever completely.

• Re-adjust the print head.

Printer does not print.

1.Print head failure

2.Connection of the print head connector is incomplete, a bad contact, or broken wires.

3. Failure in rewinding/feeding of the ribbon.

4.Failure of the CPU PC board

5.Failure of the software

6.Failure of the printer cable

5-1

• Replace the print head.

• Connect the harness completely, or replace the harness.

• Replace the ribbon rewind motor, ribbon feed motor or CPU PC board.

• Replace the CPU PC board.

• Check the program.

• Replace the printer cable.

Page 89

5. TROUBLESHOOTING

Problems Cause Solution

(Revision Date: Feb. 10, 2000)

EM18-33010A

5. TROUBLESHOOTING

Dot missing

Blurred print

Ribbon wrinkle

Ribbon end error

1.Broken element of print head

2.Broken wires of print head cable

3.Failure of the CPU PC board

1.Poor quality of media.

2.Dust is attached to the media.

1.Poor quality of the ribbon

2.Ribbon is not rewound or fed smoothly.

1.Poor quality of the ribbon.

2. Improper voltage applied to the ribbon end sensor.

3.Failure of the ribbon end sensor

4.Failure of the circuit which controls the ribbon end sensor.

• Replace the print head.

• Replace the print head harness.

• Replace the CPU PC board.

• Use only TOSHIBA TEC specified media.

• Clean the print head and remove the dust from the media.

• Use only TOSHIBA TEC specified ribbon.

• Replace the ribbon rewind motor or ribbon feed motor.

• Use only TOSHIBA TEC specified ribbon.

• Refer to page 2-3 to adjust the ribbon end sensor.

• Replace the ribbon end sonsor.

• Replace the CPU PC board.

Label feed failure

Communication error

1.Paper is not set properly.

2.Paper of poor quality

3.Improper adjustment of the feed gap sensor or black mark sensor.

4. Failure of the feed gap sensor or black mark sensor

5. Labels cannot be stripped off the backing paper or the backing paper with labels cannot be wound properly.

6.The cutter mechanism is not installed properly.

7.Failure of the stepping motor

1.Failure of the communication cable

2.Failure of the RS-232C connector

3.Failure of the communication connector

4.Failure of the PC or application software

5.Failure of the CPU PC board

• Set the paper properly.

• Use the paper approved by TOSHIBA TEC.

• Re-adjust the sensor.

• Replace the feed gap sensor or black mark sensor.

• Replace the take-up motor or CPU PC board.

• Install the cutter mechanism properly.

• Replace the stepping motor or CPU PC board.

• Replace the cable.

• Replace the connector.

• Modify the program.

• Replace IC3 (MC145407). If the trouble is not solved, replace the CPU PC board.

5-2

Page 90

(Revision Date: Dec. 10 '99)

EM18-33010A

TABLE OF CONTENTS

Page

6. DIAG. TEST OPERATION.................................................................................. 6- 1

6.1 OUTLINE OF THE DIAG. TEST OPERATION ........................................... 6- 1

6.2 SELF TEST MODE ..................................................................................... 6- 3

6.2.1 Maintenance Counter Printing.......................................................... 6- 3

6.2.2 Automatic Diagnostic Printing .......................................................... 6- 6

6.2.3 Head Broken Element Check.......................................................... 6-12

6.3 PARAMETER SETTING MODE ................................................................ 6-13

6.3.1 Feed Length Fine Adjustment......................................................... 6-15

6.3.2 Cut/Strip Postion Fine Adjustment .................................................. 6-16

6.3.3 Back Feed Length Fine Adujustment.............................................. 6-17

6.3.4 X Axis Fine Adjustment................................................................... 6-22

6.3.5 Print Tone Fine Adjustment............................................................. 6-24

6.3.6 Character Code Selection............................................................... 6-25

6.3.7 Font Zero Selection......................................................................... 6-26

6.3.8 Control Code Selection ................................................................... 6-27

6.3.9 Ribbon Type Selection.................................................................... 6-29

6.3.10 Ribbon Motor Drive Voltage Fine Adjustment ................................. 6-30

6.3.11 Strip Wait Status Setting ................................................................. 6-31

6.3.12 Stacker Selection ............................................................................ 6-32

6.3.13 Threshold Manual Fine Adjustment for the Black Mark Sensor ...... 6-33

6.3.14 Threshold Manual Fine Adjustment for the Feed Gap Sensor........ 6-34

6.3.15 Kanji Code Selection....................................................................... 6-37

6.3.16 Euro Font Code Selection ............................................................... 6-38

6.3.17 Transmission Control Mode Selection ............................................ 6-39

6.3.18 Reset selection when the INPUT • PRIME Signal is ON ................ 6-40

6.4 TEST PRINT MODE .................................................................................. 6-41

6.4.1 Normal Test Print ............................................................................ 6-41

6.4.2 Process Test Print........................................................................... 6-46

6.5 SENSOR SETTING MODE........................................................................ 6-48

6.5.1 Thermistor Check............................................................................ 6-48

6.5.2 Black Mark Sensor Adjustment....................................................... 6-49

6.5.3 Feed Gap Sensor Adjustment......................................................... 6-50

6.5.4 Paper End Setting for Black Mark Sensor....................................... 6-51

6.5.5 Paper End Setting for Feed Gap Sensor ........................................ 6-52

6.6 RAM CLEAR MODE .................................................................................. 6-53

6.6.1 Maintenance Counter Clear ............................................................ 6-55

6.6.2 Parameter Clear.............................................................................. 6-56

CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

Page 91

6. DIAG. TEST OPERATION

6.1 OUTLINE OF THE DIAG. TEST OPERATION

(Revision Date: Dec. 10 ‘99)

EM18-33010A

6. DIAG. TEST OPERATION

6.1 OUTLINE OF THE DIAG. TEST OPERATION

In system mode the diag. test operation is used to diagnose the printer and to set the parameters by using the [FEED], [RESTART] and [PAUSE] keys on the operation panel. Diag. test operation (Type I) is started from the power off state and the parameter setting (Type II) is started while the printer is on-line or printing. For further details, please refer to the corresponding pages.

NOTE: Every size in this manual is written in millimeter. To obtain the size in inch, divide by 25.4.

■ Type I

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

Press the [RESTART] key.

1 DIAGNOSTIC V1.0A

Press the [RESTART] key.

2 PARAMETER SET

Press the [RESTART] key.

3TESTPRINT

Press the [RESTART] key.

4 SENSOR ADJUSTMENT

Press the [RESTART] key.

Press the [FEED] key.

■ Self Test Mode (See page 6-3) Data from the maintenance counter and automatic diagnosis are printed on the media. The result of the head broken element check is indicated in the display.

■ Parameter Setting Mode (See page 6-13) Fine adjustment of the feed length, cut/strip position, back feed, X axis, print tone, and thresholds of the black mark sensor and feed gap sensor, and selection of character font, font zero, control code, ribbon type, ribbon motor torque, strip wait status, Euro font code, transmission control mode, reset ON/OFF when the INPUT • PRIME signal is ON and Stacker are available in this mode.

■ Test Print Mode (See page 6-41) Print condition and test print type (slant line, characters and bar code) are selectable.

■ Sensor Setting Mode (See page 6-48) A thermistor check and the setting of the black mark and feed gap sensors are available in this mode. A transmission check is made to both a print head thermistor and an environmental temperature thermistor.

5RAMCLEAR

■ RAM Clear Mode (See page 6-53) Data from the maintenance counter is cleared

Press the [FEED] key.

and parameter setting is initialized in the RAM clear mode.

In system mode the [FEED], [RESTART] and [PAUSE] keys function as described below.

■ Key Function Table

Key Name

[FEED] key

[RESTART] key

[PAUSE] key

Used to start the system mode as the [PAUSE] key does. Used to select the parameter mode or to fine adjust the parameters in the negative direction(-).

Used to select the parameter mode or to fine adjust the parameters in the positive direction (+).

Used to start the system mode as the [FEED] key does and to select the parameter mode. Used as an enter key.

Function

6-1

Page 92

6. DIAG. TEST OPERATION

6.1 OUTLINE OF THE DIAG. TEST OPERATION

(Revision Date Sep. 27, ’95)

EM18-33010A

n Type 2

The parameter setting such as feed length fine adjustment or cut/strip position fine adjustment can be changed while the printer is on-line or printing. Pressing the [PAUSE] key causes the printer to enter parameter setting mode. Reset mode is provided for this procedure to cancel the steps which follow the [PAUSE] key without turning the power off.

Power on

ON LINE

Press the [PAUSE] key. (See NOTE 1.)

ASE 5

Press the [PAUSE] key.

Hold down the [RESTART] key for more than 3 seconds. (See NOTE 2.)

1 RESET

Indicates the number of remaining media when the [PAUSE] key is pressed.

(See NOTE 3.)

Press the [RESTART] key.

2 PARAMETER SET

Press the [FEED] key and [RESTART] key at

Press the [PAUSE] key.

the same time.

Refer to Section 6.3 Parameter Setting Mode for the following procedure.

Press the [RESTART] key.

NOTES: 1. Pressing the [PAUSE] key during printing causes the printer to pause printing and show

the number of remaining media.

2. If the [RESTART] key is released within 3 seconds, the printer will resume printing because the [RESTART] key is activated.

3. Since the reset is performed when terminating this mode, the printer cancels the remaining media and returns to on-line mode. This reset will not clear the changed parameter settings.

6-2

Page 93

6. DIAG. TEST OPERATION

(Revision Date Jan. 14, ’99)

6.2 SELF TEST MODE

EM18-33010A

6.2 SELF TEST MODE

In self test mode the printer status is printed in two types of sample print. The result of the head broken element check is indicated in the display.

6.2.1 Maintenance Counter Printing

The data from 1 to 31 on a sample print is printed. This data is the printer status and the value set in the parameter setting mode.

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

1 DIAGNOSTIC V1.0A

Press the [PAUSE] key.

I BON TRANSMISSIVE

Select the ribbon type from those at the right by pressing the [FEED] key or [RESTART] key.

Press the [PAUSE] key.

A NTENANCE COUNTER

Press the [PAUSE] key.

H CKING & PRINTING

The result of the self test is printed. After printing, the initial display will be shown.

Press the [PAUSE] key.

Continued on Section 6.2.2 Automatic Diagnostics Printing.

NO RIBBON (No ribbon : Thermal direct)

TRANSMISSIVE

(Transmissive ribbon : Thermal transfer)

NO TRANS.

(Non-transmissive ribbon : Thermal transfer)

The printer is checking or printing

[

the status

]

NOTES: 1. If the maintenance counter printing results in an error, the printer will display the error

message and stop printing. The error status can be cleared by the [PAUSE] key, however, the display will return to the initial display “<1> DIAGNOSTIC V1.0A”. Printing is not automatically resumed after the error is cleared.

2. Both label and tag paper can be used for printing.

6-3

Page 94

6. DIAG. TEST OPERATION

(Revision Date: Dec. 10 ‘99)

EM18-33010A

6.2 SELF TEST MODE

■ Sample Print

[Print Condition]

• Preset count : 1

• Print speed : 127 mm/sec.

• Sensor : No sensor

• Printing method : Thermal transfer

• Supply length : 50 mm

• Issuing mode : Batch printing

(without rewinder)

1) Maintenance Counter

Total media distance

(1)

covered Media distance

(2)

Print distance

(3)

Item

Counted when the feed motor drives to feed, print and issue the media. (Counted also during ribbon save operation and back feed.) [See NOTE 2].

Counted while printing. (Feeding and issuing media, and ribbon saving operation are not counted.)

(1)

TL FEED 1882.3km

(2)

FEED 20.5km

(3)

PRINT 15.0km

(4)

CUT 148150

(5)

HEAD U/D 170

(6)

RIBBON 32h

(7)

SOLENOID 0h

(8)

232C ERR 1

(9)

SYSERR 0

(10)

PW FAIL 0

(11)

FONT [PC-850] [0]

(12)

CODE [ESC LF NUL]

(13)

RIBN [TRANS.]

(25)

RIBN ADJ. [PC] + 0 +0 [KEY] + 0 +0

(26)

STATUS [OFF]

(27)

THRESHOLD R 1.0V

(28)

THRESHOLD T 1.4V

(29)

KANJI [TYPE1]

(30)

EURO CODE B0H

(31)

STACKER [OFF]

(32)

DTR/RTS [DTR]

(33)

INPUT PRIME [ON]

Count Condition

[PC] FEED -10.0mm CUT -5.0mm BACK +3.0mm TONE(T) +3step TONE(D) +5step [KEY] FEED +5.0mm CUT -1.5mm BACK +0.5mm TONE(T) +0step TONE(D) +1step X ADJ. +35.0mm

[See NOTE 2.]

Cut count

(4)

Head up and down count

(5)

Counts every cut. [See NOTE 3.] Counts every up and down of the print head using the

solenoid for ribbon save operation. (Up + Down = 1 count) [See NOTE 3.]

Ribbon motor driving time

(6)

Counts when the ribbon motor drives to feed, print and issue the media. (The driving time is not counted during ribbon saving operation, but is during back feed.) [See NOTE 4.]

Solenoid driving time

(7)

RS-232C hardware

(8)

error count System error count

(9)

Momentary power

(10)

failure count

Counted during ribbon saving operation. [See NOTE 4.]

Counted when a parity, overrun or framing error occurs. [See NOTE 5.]

Counted when a zero-dividing error occurs or undefined command is retrieved.

Counted when a momentary power failure occurs.

NOTES: 1. Item from (2) through (10) are initialized to “0” after RAM clear.

2. If the distance is 5.5 m or less, it is rounded down and no data is added to the memory at power off.

3. If the count is 31 counts or less, it is rounded down and no data is added to the memory at power off.

4. If the driving time is 27 sec. or less, it is rounded down and no data is added to the memory at power off.

5. When a sent command results in an error, the same number as the data capacity of the command is counted by byte.

(14) (15) (16) (17) (18)

(19) (20) (21) (22) (23) (24)

Fig. 6-1

Range

0.0 ~ 3200.0 km

0.0 ~ 200.0 km

0 ~ 1000000 times

0 ~ 2000000 times

0 ~ 2000 hours

0 ~ 1000 hours

0 ~ 255 times

0 ~ 15 times

6-4

Page 95

6. DIAG. TEST OPERATION

2) Parameters

(Revision Date: Dec. 10 ‘99)

EM18-33010A

6.2 SELF TEST MODE

(11)

Character code selection

Item

Font zero selection

(12)

Control code selection

(13)

Ribbon type selection

(14)

Feed length fine adjustment

(19)

(PC), (KEY)

(15)

Cut/strip position fine adjustment

(20)

(PC), (KEY)

(16)

Back feed length fine adjustment

(21)

(PC), (KEY)

(17)

Print tone fine adjustment

(22)

(Thermal transfer) (PC), (KEY)

(18)

Print tone fine adjustment

(23)

(Thermal direct) (PC), (KEY)

(24)

X axis fine adjustment

(25)

Ribbon Motor

(26)

Strip wait status

(27)

Threshold manual fine adjustment for the black mark sensor

(28)

Threshold manual fine adjustment for the feed gap sensor

(29)

Kanji code type (not supported by QQ/QP

models.)

(30)

Euro font code setting

(31)

Stacker (not supported by QQ/QP

models.)

(32)

Transmission Control Mode

(33)

Reset selection when the INPUT • PRIME signal is ON.

Contents

PC-850 : PC-850 PC-8 : PC-8

0 : No slash used. Ø : Slash used.

AUTO : Automatic selection ESC LF NUL : ESC LF NUL mode { } : Mainframe mode 1B 1C 1D : Manual mode

TRANS. : Transmissive ribbon NON TRANS. : Non-transmissive ribbon

-50.0 mm to +50.0 mm

-9.9 mm to +9.9 mm

-10 step to +10 step

-99.5 mm to +99.5 mm +15 step to +0 step 1: Strip wait status is not sent to the PC. 2: Strip wait status is sent to the PC.

0.0 V to 4.0 V

0.0V to 4.0 V

TYPE 1: Windows code TYPE 2: Original code

20H to FFH OFF: No stacker ON: with stacker

DTR: READY/BUSY (DTR) protocol (DTR/DSR) RTS: READY/BUSY (RTS) protocol (RTS/CTS) ON: The printer will restore to the initial status. OFF: The printer will not restore to the initial status.

6-5

Page 96

6. DIAG. TEST OPERATION

6.2.2 Automatic Diagnostic Printing

The data from 1 to 9 on a sample print is printed.

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

1 DIAGNOSTIC V1.0A

(Revision Date Jan. 13, ’95)

EM18-33010A

6.2 SLEF TEST MODE

Press the [PAUSE] key.

Continued on Section 6.2.3 Head Broken Element Check.

I BON TRANSMISSIVEB

Select the ribbon type from those at the right by pressing the [FEED] key or [RESTART] key.

Press the [PAUSE] key.

Press the [FEED] key.

U OMATIC DIAGNOSTICT

Press the [PAUSE] key.

H CKING & PRINTINGE

The result of the self test is printed. After printing, the initial display will be shown.

NO RIBBON (No ribbon : Thermal direct) TRANSMISSIVE (Transmissive ribbon : Thermal transfer) NO TRANS. (Non-transmissive ribbon : Thermal transfer)

The printer is checking or printing the status

NOTES: 1. If the automatic diagnosis printing results in an error, the printer will display the error

2. Both label and tag paper can be used for printing.

6-6

Page 97

6. DIAG. TEST OPERATION

EM18-33010A

6.2 SELF TEST MODE

■ Sample Print

[Print Condition]

• Preset count : 1

• Print speed : 127 mm/sec.

• Sensor : No sensor

• Printing method : Thermal transfer

• Supply length : 50 mm

• Issuing mode : Batch printing

(without rewinder)

1 PROGRAM/MASK ROM Check

PROGRAM V1.0 A FMRM0034801

PROGRAM V1.0A FMRM0034801:2800 MASK V1.0 FMRM0034901:B100

KANJI 0000:0000 0000:0000:0000:0000

EEPROM OK

DRAM 1024KB

CARD OK

SENSOR1 00000000,10110011

SENSOR2 [H]3.1V [A]2.8V [R]3.3V [T]2.4V [RANK]3

DIP SW 00000000,10001010

EXP.I/O OK

2800:

Part No. of ROM of software

Revision No.: Space or A to Z

Software version No.

Fig. 6-2

Checksum

ROM name PROGRAM: Program ROM (Flash ROM) MASK: Mask ROM (Character generator)

NOTES: 1. Software version No., part No. of ROM and checksum vary according to the software

version of PROGRAM/MASK ROM.

2. The last two digits of the checksum are usually 0.

2 KANJI ROM Check

KANJI

0000 0000

0000

0000 0000 0000

:::

KANJI ROM2 Checksum KANJI ROM1 Checksum

KANJI OUTLINE ROM4 Checksum KANJI OUTLINE ROM3 Checksum KANJI OUTLINE ROM2 Checksum

KANJI OUTLINE ROM1 Checksum

NOTES: 1. Checksum varies according to the software version.

2. When the KANJI ROM or KANJI OUTLINE ROM is not installed, the checksum

becomes “0000”.

3. The last two digits of the checksum are not 0.

6-7

Page 98

6. DIAG. TEST OPERATION

3 EEPROM Check

EEPROM OK

4 DRAM Check

DRAM 1024KB

EM18-33010A

6.2 SELF TEST MODE

Read/write check

OK: Data in the check area can be properly read/written. NG: Data in the check area cannot be properly read/written.

EEPROM: Backup memory

Readable/writable area

DRAM: Image buffer memory or work memory

NOTE: If an error is detected during DRAM check, the display od readable/writable area will stop

when the error occurs.

5 Flash Memory Card Check

CARD OK

Format check

OK: Formatted NG: Formatted improperly or no flash memory card is inserted.

Flash memory card

6-8

Page 99

6. DIAG. TEST OPERATION

6 Sensor 1 Check

EM18-33010A

6.2 SELF TEST MODE

SENSOR1

00000000, 10110011

Head up switch status

0: Head opened 1: Head closed

Fixed to 1

Cutter home position switch status

0: Home position 1: Other position

Rewind full sensor status

0: Normal 1: Excess

Slit sensor #1 (ribbon rewind) status

0: The detecting point is positioned outside the slit. 1: The detecting point is positioned inside the slit.

Slit sensor #2 (ribbon feed) status

0: The detecting point is positioned outside the slit. 1: The detecting point is positioned inside the slit.

Fixed to 0

Strip sensor status

0: Without label 1: With label

Ribbon end sensor status

0: Transmissive (with ribbon) 1: Non-transmissive (ribbon end)

Fixed to 0

6-9

Page 100

6. DIAG. TEST OPERATION

■ Print status content description of each sensor/switch

EM18-33010A

6.2 SELF TEST MODE

Sensor/Switch Head up switch Cutter home position

switch Rewind full sensor

Slit sensor #1 (ribbon rewind) Slit sensor #2 (ribbon feed)

Strip sensor

Ribbon end sensor

Print status content description Indicates whether the print head is opened or closed. Indicates whether the cutter is at the home position or not.

Indicates whether the media is wound to peak capacity on the builtin take-up spool or not.

Controls ribbon motor rotation by detecting the slit on the ribbon rewind motor and the ribbon feed motor. Indicates the position of the slit sensor.

Indicates the existence of label in strip mode. When no label is detected (0), the subsequent label is issued, when a label is detected (1), the subsequent label will not be issued until the current label is removed.

The display of the ribbon end sensor only shows whether the ribbon is transmissive or non-transmissive. The status of the ribbon end detection differs according to the parameter setting. The following table shows the parameter settings in the parameter setting mode.

7 SENSOR2 Check

SENSOR2 [H] 3.1V [A] 2.8V

[R] 3.3V [T] 2.4V

[RANK 3]

Type of ribbon

Transmissive

Ribbon end sensor

Non-transmissive

Transmissive With ribbon Ribbon end

Non-transmissive Ribbon end With ribbon

Environmental temperature thermistor status:

0.0 ~ 5.0 V Print head thermistor status: 0.0 ~ 5.0 V

Feed gap sensor status: 0.0 ~ 5.0 V Black mark sensor status: 0.0 ~ 5.0 V

Print head resistance rank: 0 ~ 15

6-10

Toshiba B-570 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Operation Panel

5.1 INSTALLING THE PRINTER