Toshiba B-492L, R-TH10 User Manual

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Page 1

TEC Barcode Printer

B-492L/R-TH10 SERIES

Owner’s Manual

Page 2

(

For QP

CE Compliance (for EU only)

This product complies with the requirements of EMC and Low Voltage Directives including their amendments.

VORSICHT:

•

Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779) Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerät es und leicht zugänglich sein.

•

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Ce produit est de classe A. Dans un environnement domestique, il peut causer des interférences radio. Auquel cas, l’utilisateur sera amené à prendre les mesures adéquates.

Dies ist ein Klasse A Produkt. In einer örtlichen Umgebung kann dieses G erät Funkst örungen verursachen.

WARNING!

ATTENTION!

WARNUNG!

¡ATENCIÓN!

Este es un producto de la clase A. En ambientes domésticos éste producto puede causar radio interferencias en cuyo caso el usuario deberá tomar las medidas oportunas.

VERWITTIGING!

Dit is een klasse A produkt. Het gebruik hiervan kan radio interferenties veroorz aken die de gebruiker ertoe kunnen dwingen sommige maatregelen te moeten treffen.

ATTENZIONE!

Questo è un prodotto in Classe A . In un contesto domestico, questo prodotto può causare interferenze radio ,per le quali l’utente dovrebbe prendere le adeguate precauzioni.

For QQ

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio f requency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the int er ference at his own expense.

for USA onl

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipm ent .

“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.” “Cet appareil numériq ue de la classe A respecte t outes les exigences du Règlement sur le matér iel brouilleur du Canada.”

for CANADA only)

Page 3

Safety Summary

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Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.

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This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the symbol.

(The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the

(The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the ● symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

symbol.

EO1-33032

$Q\ RWKHU WKDQ WKH VSHFLILHG $& YROWDJH LV SURKLELWHG

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:$51,1*

Do not use voltages other than the voltage (AC) specified on th e rating plate, as thi s may cause

fire

electric shock

If the machines share the same outlet with any other electrical appliances which consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause

fire

electric shock

Do not insert or drop metal, flammable or other foreign objects into th e machines through the ventilation slits, as this may cause

fire

electric shock

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

3URKLELWHG

Do not plug in or unplug the power cord plug with wet hands as this may cause

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause or

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause

electric shock

fire

electrical shock.

fire

'LVFRQQHFW WKH SOXJ

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause

electric shock

fire

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Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause

fire

electric shock

cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your au thorised TOSHIBA TEC representative for assistance.

. In these

( ) i

Page 4

Safety Summary

EO1-33032

'LVFRQQHFW WKH SOXJ

&RQQHFW D JURXQGLQJ ZLUH

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause

electric shock

Ensure that the equipment is properly grounded. Extension cables should also be grounded.

Fire

or occur on improperly grounded equipment.

electric shock

fire

could

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1R GLVDVVHPEOLQJ

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires

fire

and cause

Do not remove covers, repair or modify the machine by yourself. You may be voltage, very hot parts or sharp edges inside the machin e.

electric shock

injured

by high

&$87,21

This indicates that there is the risk of personal

Injury

objects if the machines are improperly handled contrary to this indication.

damage

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

●

Try to avoid locations that have the following adverse conditions:

* Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

●

The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild

detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

●

USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

●

DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high

temperatures, high humidity, dust, or gas.

●

Ensure the printer is operated on a level surface.

●

Any data stored in the memory of the printer could be lost during a printer fault.

●

Try to avoid using this equipment on the same power supply as high voltage equipment or equipment

likely to cause mains interference.

●

Unplug the machine whenever you are working inside it or cleaning it.

●

Keep your work environment static free.

●

Do not place heavy objects on top of the machines, as these items may become unbalanced and fall

causing injury.

●

Do not block the ventilation slits of the machines, as this will cause heat to build up inside the

machines and may cause fire.

●

Do not lean against the machine. It may fall on you and could cause injury.

●

Care must be taken not to injure yourself with the printer paper cutter.

●

Unplug the machine when it is not used for a long period of time.

Request Regarding Maintenance

●

Utilize our maintenance services.

After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance

once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

●

Our preventive maintenance service performs the periodic checks and other work required to maintain

the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorised TOSHIBA TEC representative for assistance.

●

Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

( ) ii

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EO1-33032

Page

1. PRODUCT OVERVIEW...........................................................................................................1-1

1.1 Introduction.....................................................................................................................1-1

1.2 Features.........................................................................................................................1-1

1.3 Unpacking ...................................................................................................................... 1-1

1.4 Accessories ...................................................................................................................1-1

1.5 Appearance of the Printer...............................................................................................1-2

1.5.1 Dimensions..................................................................................................................... 1-2

1.5.2 Front View...................................................................................................................... 1-3

1.5.3 Side View ....................................................................................................................... 1-3

1.5.4 Interior ............................................................................................................................ 1-4

1.5.5 Operation Panel............................................................................................................. 1-4

1.6 Appearance of the Power Supply Unit ............................................................................1-5

1.6.1 Dimensions..................................................................................................................... 1-5

1.6.2 Front View...................................................................................................................... 1-5

2. PRINTER SETUP....................................................................................................................2-1

2.1 Precautions ....................................................................................................................2-1

2.2 Procedure before Operation ...........................................................................................2-2

2.3 Fitting the Fan Filter........................................................................................................2-2

2.4 Connecting the Cables to Your Printer............................................................................2-3

2.5 Connecting the Power Cord............................................................................................2-4

2.6 Turning the Printer ON/OFF............................................................................................2-5

2.6.1 Turning ON the Printer................................................................................................... 2-5

2.6.2 Turning OFF the Printer................................................................................................. 2-5

2.7 Loading the Media..........................................................................................................2-6

2.8 Loading the Ribbon ......................................................................................................2-11

2.9 Inserting the Optional PCMCIA Cards ..........................................................................2-12

2.10 Test Print......................................................................................................................2-13

3. ON LINE MODE ......................................................................................................................3-1

3.1 Operation Panel..............................................................................................................3-1

3.2 Operation........................................................................................................................3-2

4. MAINTENANCE......................................................................................................................4-1

4.1 Cleaning.........................................................................................................................4-1

4.1.1 Print Head/Platen........................................................................................................... 4-1

4.1.2 Media Guide Plate/Pinch Roller/Sensors....................................................................... 4-2

4.1.3 Paper Holder.................................................................................................................. 4-4

4.1.4 Covers and Panels......................................................................................................... 4-4

4.2 Care/Handling of the Media and Ribbon.........................................................................4-5

5. TROUBLESHOOTING ............................................................................................................5-1

5.1 Error Messages..............................................................................................................5-1

5.2 Possible Problems..........................................................................................................5-2

5.3 Removing Jammed Media..............................................................................................5-3

5.4 Threshold Setting ...........................................................................................................5-3

6. PRINTER OPERATION...........................................................................................................6-1

6.1 Overview ........................................................................................................................6-1

6.2 Installing the Printer Drivers............................................................................................6-1

6.2.1 System Requirements.................................................................................................... 6-2

6.2.2 Driver Installation............................................................................................................ 6-2

6.2.3 Uninstalling the TEC B-492 Printer Driver..................................................................... 6-6

Page 6

EO1-33032

APPENDIX 1 SPECIFICATIONS ................................................................................................ A1-1

A1.1 Printer.......................................................................................................................... A1-1

A1.2 Options........................................................................................................................ A1-2

A1.3 Media .......................................................................................................................... A1-2

A1.3.1 Media Type.................................................................................................................A1-2

A1.3.2 Detection Area of the Transmissive Sensor...............................................................A1-3

A1.3.3 Detection Area of the Reflective Sensor ....................................................................A1-4

A1.3.4 Effective Print Area.....................................................................................................A1-4

A1.4 Ribbon......................................................................................................................... A1-5

APPENDIX 2 MESSAGES AND LED ......................................................................................... A2-1

APPENDIX 3 INTERFACE.......................................................................................................... A3-1

APPENDIX 4 SYSTEM MODE.................................................................................................... A4-1

A4.1 Operation Panel........................................................................................................... A4-1

A4.2 Overview ..................................................................................................................... A4-2

A4.3 Reset Mode................................................................................................................. A4-3

A4.4 Self-Diagnostic Test .................................................................................................... A4-3

A4.5 Printer Parameter Fine Adjustment.............................................................................. A4-6

A4.6 Test Print................................................................................................................... A4-14

A4.7 Dump Mode............................................................................................................... A4-20

A4.8 Additional Information................................................................................................ A4-21

A4.8.1 Self-Diagnostic Test Result Sample and Descriptions.............................................A4-21

A4.8.2 Maintenance Counter/Parameter Check Print Sample and Descriptions................A4-24

A4.8.3 Magnified Views of Slant Line Pattern......................................................................A4-27

APPENDIX 5 PRINT SAMPLES ................................................................................................. A5-1

GLOSSARIES INDEX

CAUTION!

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

Page 7

1. PRODUCT OVERVIEW

(

EO1-33032

1. PRODUCT OVERVIEW

1.1 Introduction

1.2 Features

1.3 Unpacking

1. Check for damage or scratches on the printer. However, please note that TOSHIBA TEC shall have no liability for any damage of any kind sustained during transportation of the product.

2. Keep the cartons and pads for future transportation of the printer.

NOTES:

1.4 Accessories

Thank you for choosing the TEC B-492L/R series barcode printer. This Owner’s Manual contains valuable information from general set-up to confirming the printer's operation using test prints. You should read it carefully to help you gain maximum performance and life from your printer. This manual should be kept close at hand for everyday reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.

The B-492L/R printer has the following features:

•

Superior hardware, including a specially developed 12 dots/mm (300 dots/inch) thermal print head which gives very clear print quality at print speeds of 127 mm/sec. (5 inches/sec.), 203.2 mm/sec. (8 inches/sec.), and 254 mm/sec. (10 inches/sec.).

•

Separation of the power supply unit realized a compact body of the printer.

•

When the optional interface board is installed, Web functions such as remote maintenance and other advanced network functions are available.

•

The PCMCIA Interface Board and the KB-80-QM Keyboard Unit are provided as optional equipment.

Unpack the printer as per the Unpacking Instructions supplied with the printer.

When unpacking the printer, please check that the following accessories are supplied with the printer.

Owner’s Manual (1 copy)



(Doc./No. EO1-33032)



US Power Cord (1 pc.)

(P/No. FBCB0030202)

TEC Label/Tag Printer

B-492-QQ

Owner?s Manual

TOSHIBA TEC CORPORATION

1.1 Introduction



CD-ROM



Fan Filter

(P/No. FMBB0036801)



EU Power Cord (1 pc.)

P/No.: EKA-0055001)

(P/No. FMQB0083801)

1- 1

Page 8

1. PRODUCT OVERVIEW

5x 5.5

117.5 (4.6)

223 (8.8) 18 (0.7)

5 (0.2)

256 (10.1)

265 (10.4)

5 (0.2)

300 (11.8)

100 (3.9)

149.3 (5.9)

264 (10.4)

300 (11.8)

282 (11.1)

232.5 (9.2)

209.3 (8.2)

10 (0.4)

125 (4.9)

EO1-33032

1.5 Appearance of the Printer

1.5.1 Dimensions

125 (4.9)

264 (10.4)

300 (11.8)

10 (0.4)

232.5 (9.2)

209.3 (8.2)

[L Type]

[R Type]

18 (0.7)

100 (3.9)

282 (11.1)

149.3 (5.9)

5 (0.2)

265 (10.4)

300 (11.8)

117.5 (4.6)

1.5 Appearance of the Printer

Dimension: mm+(inch)

223 (8.8)

117.5 (4.6)

5x 5.5

256 (10.1)

1- 2

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1. PRODUCT OVERVIEW

EO1-33032

1.5 Appearance of the Printer

1.5.2 Front View

Top Cover

Operation Panel

Supply Window

Media Inlet

Media Guide

[L Type] [R Type]

1.5.3 Side View

Keyboard Interface Connector

DC Power Connector

Serial Interface Connector (RS-232C)

PCMCIA Card Slot (2 slots)

Parallel Interface Connector (Centronics)

Expansion I/O Interface Connector

Print Head

[L Type] [R Type]

1- 3

Page 10

1. PRODUCT OVERVIEW

FEED RESTART PAUSE

POWER ON LINE ERROR

[

]

EO1-33032

1.5 Appearance of the Printer

1.5.4 Interior

Ribbon Stopper

Ribbon Shaft Holder Plate

Ribbon Shaft

Head Lever

Strip Roller Release Lever

Pinch Roller Lever

[L Type] [R Type]

1.5.5 Operation Panel

LCD Message Display

POWER LED (Green)

FEED

Key

[RESTART]

key

Please see Section 3.1 for further information about the Operation Panel.

OTE:

The illustrations used hereafter are of the L type, as the operating procedure is common to both L and R types.

ON LINE LED (Green)

ERROR LED (Red)

[PAUSE]

key

1- 4

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1. PRODUCT OVERVIEW

2000 (78.7)

265 (10.4)

10 (0.4)

76 (3.0)

170 (6.7)

EO1-33032

1.6 Appearance of the Power Supply Unit

1.6.1 Dimensions

1.6.2 Front View

1.6 Appearance of the Power Supply Unit

Dimensions: mm+(inch)

Power Switch

DC Power Connector

Inlet

1- 5

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2. PRINTER SETU P

EO1-33032

2. PRINTER SETUP

2.1 Precautions

This section outlines the steps necessary to setup your B-492L/R printer prior to its operation. The section includes precautions, connecting cables, assembling accessories, loading media and ribbon, inserting an optional memory card, and performing a test print.

• To insure the best operating environment, and to assure the safety of

the operator and the equipment, please observe the following precautions.

• Operate the printer on a stable, level, operating surface in a location

free from excessive humidity, high temperature, dust, vibration or direct sunlight.

• Keep your work environment static free. Static discharges can cause

damage to delicate internal components.

• Make sure that the printer is connected to a clean source of AC Power

and that no other high voltage devices that may cause line noise interference are connected to the same mains.

• Ensure that the printer is connected only to AC mains that has a

proper ground (earth) connection.

• Only use the power cable provided with this unit to power it..

• Do not operate the printer with the cover open. Be careful not to

allow fingers or articles of clothing to get caught into any of the moving parts of the printer.

• Make sure to turn off the printer power and to remove the power cord

from the printer whenever working on the inside of the printer or when cleaning the printer.

• For best results, and longer printer life, use only TOSHIBA TEC

recommended media and ribbons.

• Store the media and ribbons in accordance with their specifications.

• This printer mechanism contains high voltage components; therefore

you should never remove any of the covers of the machine as you may receive an electrical shock. Additionally, the printer contains many delicate components that may be damaged if accessed by unauthoriz ed personnel.

• Clean the outside of the printer with a clean dry cloth or a clean cloth

slightly dampened with a mild detergent solution.

• Use caution when cleaning the thermal print head as it may become

very hot while printing. Wait until it has had time to cool before cleaning. Use only the TOSHIBA TEC recommended print head cleaner to clean the print head.

• Do not turn off the printer power or remove the power plug while the

printer is printing or while the ON LINE lamp is blinking.

2- 1

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2. PRINTER SETU P

I M

EO1-33032

2.2 Procedure before Operation

To communicate directly with a host computer, either an RS-232C cable or Centronics cable is required.

(1) RS-232C cable: 9 pins

(do not use a null modem

cable) (2) Centronics cable: 36 pins (3) Expansion I/O cable: 24

pins (Option)

Use of a Windows Driver will allow issuing media on the B492L/R printer from a Windows application. The printer can also be controlled with its own

rogramming commands. Please contact your TOSHIBA TEC reseller for the

nterface/Communication

anual.

NOTE:

2.3 Fitting the Fan Filter

2.2 Procedure before Operation

This section describes the outline of the printer setup.

Unpack the accessories and printer from the box.

Refer to Safety Precautions in this manual and set up the printer at a

proper location.

Attach the fan filter to the rear of the printer. (Refer to Section 2.3.)

The host computer must have an available serial port, Centronics

parallel port or a Ethernet (option) connection. (Refer to Section

2.4.)

Connect the DC power cord plug to the printer. Connect the AC

power cord to the Power Supply Unit. (Refer to Section 2.5.)

Load the media in the printer. (Refer to Section 2.7.)

Adjust the position of the Feed Gap Sensor or Black Mark Sensor to

match the media being used. (Refer to Section 2.7.)

Load the ribbon onto the Ribbon Shafts. (Refer to Section 2.8.)

Turn the Power ON. (Refer to Section 2.6.)

10.

Set the threshold. (Refer to Section 5.4.)

11.

Perform a test print. (Refer to Section 2.10 and Appendix 4.6.)

12.

Install the Printer Drivers. (Refer to Section 6.)

When installing the printer, it is important to ensure that the fan filter is attached before using the printer. The fan filter consists of 2 parts:

(1) Filter Pad (2) Filter Retainer

To fit the fan filter, put the filter pad inside the filter retainer and simply press into place as shown in the diagram below, ensuring connecting pins are aligned with the connecting holes.

Snap on

(2)

Snap on

(1)

2- 2

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2. PRINTER SETU P

EO1-33032

2.4 Connecting the Cables to Your Printer

2.4 Connecting the Cables to Y our P ri nter

The following paragraphs outlines how to connect the cables from the B492L/R printer to your host computer, and will also show how to make cable connections to other devices such as the KB-80-QM keyboard, etc. Depending on the application software you use to print labels, there are two possibilities for connecting the printer to your host computer. These are:

• A serial cable connection between the printer’s RS-232 serial

connector and one of your host computer’s COM ports (Refer to APPENDIX 3.)

• A parallel cable connection between the printer’s standard parallel

connector and your host computer’s parallel port (LPT).

• An Ethernet connection using the optional PCMCIA interface

board and LAN card (Refer to section 2.9)

The diagram below shows all the possible cable connections to the current version of the B-492L/R printer.

c d e f

[L Type] [R Type]

Parallel Interface Connector (Centronics) Serial Interface Connector (RS-232C) KB-80-QM Keyboard Interface Connector (Option) Expansion I/O Interface Connector

2- 3

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2. PRINTER SETU P

EO1-33032

2.5 Connecting the Power Cord

1. Make sure that the

2. Use only the power

3. Connect the power

CAUTION!

printer power switch is turned to the off position before connecting the power cord to prevent possible electric shock or damage to the printer.

cord supplied with the printer. Use of any other cord may cause electric shock or fire.

cord to a supply outlet with a properly grounded (earthed) connection.

2.5 Connecting the Power Cord

. Connect the DC power cable from the DC Power Supply Unit to the

printer.

DC Power Cable

Make sure that the printer power switch is in the OFF (O) position.

Power Switch

Connect the power cord to the Power Supply Unit as shown in the figure below.

Power Cord

Plug the other end of the power cord into a grounded outlet as shown

in the figure below.

Power Cord

[QQ Type] [QP Type]

2- 4

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2. PRINTER SETU P

I L

EO1-33032

2.6 Turning the Printer

ON/OFF

2.6.1 Turning ON the Printer

Use the power switch to turn the printer On/Off. Plugging or unplugging the power cord to turn the printer On/Off may cause fire, an electric shock, or damage to the printer.

the ERROR LED lamp is illuminated, go to Chapter 5.1, Error Messages.

2.6.2 Turning OFF the

1. Do not turn off the

2. Do not turn off the

CAUTION!

NOTE:

f a message other than ON

INE appears on the display o

Printer

CAUTION!

printer power while the media is being printed as this may cause a paper jam or damage to the printer.

printer power while the ON LINE light is blinking as this may cause damage to your host computer.

2.6 Turning the Printer ON/OFF

When the printer is connected to a host computer it is good practice to turn the printer ON before turning on the host computer and to turn OFF the host computer before turning off the printer.

To turn ON the printer power, press the power switch as shown in the

diagram below. Note that ( ) is the power ON side of the switch.

Power Switch

Check that the message ON LINE appears on the LCD Display and

that the ON LINE and POWER LED lights are illuminated

Before turning off the printer power switch verify that the ON LINE

message is on the LCD Message Display and that the ON LINE LED light is on and not flashing.

To turn OFF the printer power press the power switch as shown in the diagram below. Note that ( { ) is the power OFF side of the switch.

Power Switch

2- 5

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2. PRINTER SETU P

HEAD

EO1-33032

2.7 Loading the Media

1. Do not touch any moving

2. To avoid injury, be

3. Be sure to open the top

1. When the head lever is

2. When the pinch roller lever

3. To enable printing the head

WARNING!

parts. To reduce the ris of fingers, jewellery, clothing, etc. being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely.

careful not to trap your fingers while opening or closing the cover.

cover fully, otherwise the top cover may close, causing injury.

NOTES:

turned to position d, the print head is raised.

is turned to position d, the pinch roller is raised.

lever and the pinch roller lever must be set to position

. This ensures that the

print head and the pinch roller are closed.

2.7 Loading the Media

This section describes in detail how to load the media.

Open the top cover and turn the head lever and pinch roller lever to

position d, then open the ribbon shaft holder plate.

Top Cover

Pinch Roller Lever

Head Lever

Ribbon Shaft Holder Plate

Insert the media into the printer from the side as shown in the figure

below. Ensure that the media is positioned in the black mark/feed gap sensor.

Media

2- 6

Page 18

2. PRINTER SETU P

EO1-33032

2.7 Loading the Media

(Cont.)

The media guide should be

ositioned so that the media

can feed smoothly.

NOTE:

2.7 Loading the Media

Open the paper entry guide.

Loosen the locking screw of the right side of the media guide and

open the media guides.

Insert each edge of the media into the paper holders of the media

guides by adjusting the media guides positions to the media width. Then tighten the locking screw.

Paper Holder

Paper Entry Guide

Media Guide

Locking Screw

Pass the media straight from the paper holders to paper outlet. The

media should be centred on the strip plate, otherwise skew feeding or a paper jam may occur. Check that the media is positioned so that the distances from the media edge to the end of the scale marked on the strip plate (Distances A and B in the figure below.) are almost equal.

Loose

Paper Holder

Strip Plate

Scale

Media

Distances A and B should be almost equal.

2- 7

Page 19

2. PRINTER SETU P

EO1-33032

2.7 Loading the Media

(Cont.)

1. Turning the adjusting knob to the right will move the sensor towards the center of the media while turning it to the left will move it away from the center of the media.

2. Be sure to set the black mark sensor to detect the center of the black mark, otherwise a paper jam or no paper error may occur.

NOTES:

2.7 Loading the Media

After loading the media, it may be necessary to set the media sensors

used to detect the print start position of the labels. Set the black mark/feed gap sensor to the correct position by turning the adjusting knob.

Setting the feed gap sensor position

Turn the adjusting knob to move the feed gap sensor to the centre of the labels to detect the gap between labels. If the labels are round, set the sensor to detect the area of the shortest distance between the labels. ( indicates the position of the feed gap sensor).

Gap between Labels

Label

Feed Gap Sensor

Adjusting Knob

Setting the black mark sensor position

(1) Pull about 500 mm of media out of the front of the printer, turn the

media back on itself and feed it under the print head past the sensor so that the black mark can be seen from above.

(2) Turn the adjusting knob to move the black mark sensor so that it is

in line with the center of the black mark on the media. ( indicates the position of the black mark sensor.)

Black Mark Sensor

Black Mark

Adjusting Knob

2- 8

Page 20

2. PRINTER SETU P

EO1-33032

2.7 Loading the Media (Cont.)

To separate the printed media from the media roll in batch mode, be sure to tear off the media at the strip shaft or cut the media past the strip shaft. However, if you tear off the media at the print head by mistake, be sure to feed one label (10 mm or more) with the [FEED] key prior to next issue. Failure to do this may cause a paper jam.

CAUTION!

2.7 Loading the Media

There are two issue modes available on this printer.

Batch mode:

In the batch mode, the media is continuously printed and fed until the number of issues specified in the label issue command has been printed.

Media

If the loaded media is direct thermal media (a chemically treated surface), the media loading procedure is now complete. Close the ribbon shaft holder plate, and turn the head lever and the pinch roller lever to position

to close. Then, close the top cover.

If the media is a standard media, it is also necessary to load a ribbon. Refer to the section, 2.8 Loading the Ribbon.

Strip mode:

In strip mode, as each label is printed the backing paper is automatically removed from the label at the strip plate.

(1) Set the ribbon shaft holder plate, and turn the head lever and the

pinch roller lever to position c to close.

(2) Remove enough labels from the leading edge of the media to leave

500 mm of backing paper free.

(3) Push the pinch roller release lever toward the front of the printer to

release the strip pinch roller unit.

Backing Paper

Strip Pinch Roller Unit

Pinch Roller Release Lever

2- 9

Page 21

2. PRINTER SETU P

EO1-33032

2.7 Loading the Media (Cont.)

2.7 Loading the Media

(4) Pass the backing paper under the strip plate and abov e the strip pinch

roller.

(5) While pulling the backing paper push up the strip pinch roller until it

locks into position.

(6) If the loaded media is direct thermal media (a chemically treated

surface), the media loading procedure is now complete. Close the ribbon shaft holder plate, and turn the head lever and the pinch roller lever to position c to close. Then, close the top cover.

If the media is a standard media, it is also necessary to load a ribbon.

Refer to the following section, 2.8 Loading the Ribbon.

2-10

Page 22

2. PRINTER SETU P

EO1-33032

2.8 Loading the Ribbon

1. Do not touch any moving

2. To avoid injury, be

3. Be sure to open the top

WARNING!

parts. To reduce the ris of fingers, jewellery, clothing, etc. being drawn into the moving parts, be sure to load the ribbon once the printer has stopped moving completely.

careful not to trap your fingers while opening or closing the cover.

cover fully, otherwise the top cover may close, causing injury.

2.8 Loading the Ribbon

Grasp the tabs on the top and bottom of the ribbon stoppers and move

the ribbon stoppers back to the end of the shaft.

Leaving plenty of slack between the ribbon spools, place the ribbon

onto the ribbon shafts as shown below. When the ribbon is fitted, it must be positioned in the ribbon sensor.

Ribbon Stopper

Ribbon Shafts

Ribbon

NOTE:

The ribbon sensor is mounted on the rear of the printer block to detect a ribbon end. When a ribbon end is detected, “NO

IBBON” message will appear

on the display and the ERROR

ED will illuminate.

Ribbon Sensor

2-11

Page 23

2. PRINTER SETU P

)

EO1-33032

2.8 Loading the Ribbon (Cont.)

2.9 Inserting the Optional PCMCIA Cards

1. To protect PC cards,

2. Before inserting or

3. Be sure to protect

4. Do not subject the card

5. The card may be

CAUTION!

discharge static electricity from your body by touching the metal cabinet of the printer before touching the card.

removing a PCMCIA card make sure that the printer’s power is turned off.

PCMCIA Cards when not in use by putting them into their protective covers.

to any shocks or excessive force nor expose the card to extremes in temperature or humidity

inserted into the slot halfway even in the wrong orientation. However, the slot is safety designed so that the card will not seat against the connector pins.

2.9 Inserting the Optional P CMCIA Cards

Slide the ribbon stoppers along the ribbon shafts to a position where

the ribbon is centered when fitted.

Take up any slack in the ribbon. Take the leading tape onto the ribbon

take-up roll until the ink ribbon can be seen from the front.

Set the ribbon shaft holder plate aligning its holes with the ribbon

shafts.

Turn the head lever and the pinch roller lever to position c to close

the print head and the pinch roller.

Close the top cover.

When the optional PCMCIA interface board is installed in the B-492L/R printer, there will be two PCMCIA slots available as shown in the figure below. This allows the use of Flash Memory Type Cards or I/O Cards such as LAN Cards.

Make sure that the printer’s power switch is in the OFF position.

Hold the PCMCIA Card so that the side printed with the model name

faces right. Insert the card into the proper slot until the Eject Button pops out.

Eject Button

Flash Memory Type Card

Model Name Printed Side

Slot 1: (I/O type cards such as LAN cards

Slot 0: (Memory type cards only)

2-12

Page 24

2. PRINTER SETU P

EO1-33032

2.9 Inserting the

Optional PCMCIA Cards (Cont.)

2.10 Test Print

The following PCMCIA cards can be used.

Type Maker Description Remarks

ATA Card

LAN Card 3 COM

Flash Memory

Card

A print test should be performed to check that the printer is operating correctly. During this test, the printer will first issue a blank page of media to allow the sensors to detect the Black Mark or Label G ap. Then it will print five pages of slanted lines followed by five pages of sample bar codes then finally by printing five pag es that contain characters of v arious sizes. For the test print procedure, please refer to Appendix 4.6 Test Print.

San Disk

Hitachi

Maxell

Mitsubishi MF-81M1-GBDAT01

Maxell

Centennial

Technologies

INC.

INTEL IMC004FLSA

Simple

TECHNOLOGY

Mitsubishi MF84M1-G7DAT01

PC Card KING

MAX

PC Card FJP-004M6R

A card conforming to the PC card ATA standard Ether Link III 3C589D PC card Megahertz® 10M bps LAN PC Card 3CCE589ET Series

EF-1M-TB AA

EF-4M-TB CC EF-4M-TB DC

FL04M-15-11119-03

STI-FL/4A

FJN-004M6R

----------

Install into the slot (1) only. (This card installed into the slot (0) will not work.)

Capacity: 1MB Read only

Capacity: 4MB Readable/writable

Capacity: 4MB Read only

2-13

Page 25

3. ON LINE MODE

(

EO1-33032

3. ON LINE MODE

3.1 Operation Panel

Use the resume printing after a pause, or after clearing an error.

NOTE:

[RESTART]

key to

3.1 Operation Panel

This chapter describes usage of the keys on the Operation Panel in On Line Mode. When the printer is in On Line Mode and connected to a host computer, the normal operation of printing images on labels can be achieved.

The figure below shows the Operation Panel and key functions..

POWER LED

[RESTART] ke

The LCD Message Display shows messages to indicate the printer’s current status. Up to 16 characters can be displayed on this line.

There are three LED lights on the Operation Panel.

POWER

ON LINE

ERROR

There are three keys on the Operation Panel.

PAUSE RESTART FEED

Green)

[FEED] ke

LED Illuminates when… Flashes when…

LCD Message Display

POWER ON LINE ERROR

FEED RESTART PAUSE

The printer is turned on. ----The printer is ready to

print.

Any error occurs on the printer.

Used to stop printing temporarily. Used to restart printing. Used to feed the media.

The printer is communicating with your computer.

-----

ON LINE LED (Green)

ERROR LED (Red)

[PAUSE] key

3- 1

Page 26

3. ON LINE MODE

EO1-33032

3.2 Operation

When the printer is turned on, the “ON LINE” message appears on the LCD message display. It is displayed during standby or normal printing.

The printer is turned on, standing by, or printing.

21 /,1(

If any error occurs during printing, an error message appears. The

printer stops printing automatically. (The number on the right hand side shows the remaining number of labels to be printed.)

12 3$3(5 

To clear the error, press the

printing.

21 /,1(

. If the

printing temporarily. (The number on the right hand side shows the remaining number of labels to be printed.)

When the

[PAUSE]

3$86( 

[RESTART]

21 /,1(

key is pressed during printing, the printer stops

[RESTART]

key is pressed, the printer resumes printing.

key. The printer resumes

3- 2

Page 27

4. MAINTENANCE

EO1-33032

4. MAINTENANCE

1. Be sure to turn OFF the power of the power supply unit before performing maintenance. Failure to do this may cause an electric shock.

2. To avoid injury, be careful not to pinch your fingers while opening or closing the cover and print head block.

3. Be careful when handling the print head as it becomes very hot immediately after printing. Allow it to cool before performing any maintenance.

4. Do not pour water dir ectly onto the printer.

4.1 Cleaning

4.1.1 Print Head/Platen

1. Do not allow any hard objects to touch the print head or platen, as this may cause damage to them.

2. Do not use any volatile solvents including thinner and benzene, as this may cause discoloration of the cover, print failure, or breakdown of the printer.

3. Do not touch the print head element with bare hands, as static may damage the print head.

WARNING!

CAUTION!

4.1 Cleaning

This chapter describes how to perform routine maintenance. To ensure the continuous high quality operation of your B-492L/R, you should perform a regular maintenance routine. For high throughput it should be done on a daily basis. For low throughput it should be done on a weekly basis.

To maintain the printer performance and print quality, please clean the printer regularly, or whenever the media or ribbon is replaced.

Turn the power off.

Open the top cover.

Turn the head lever and pinch roller lever to position d, then open the

ribbon shaft holder plate.

4. Remove the ribbon and media.

5. Clean the element of the print head with the print head cleaner or a

soft cloth slightly moistened with ethyl alcohol or isopropyl alcohol.

Element (positioned at the print head edge)

Platen

Print Head Cleaner (Part No.: 24089500013) or Lapping Sheet

4- 1

Print Head

Page 28

4. MAINTENANCE

EO1-33032

4.1.1 Print Head/Platen (Cont.)

1. A print head cleaner or lapping sheet is not enclosed with the printer. Please use a TEC approved print head cleaner or lapping sheet which can be purchased from an authorised TOSHIBA TEC service representative.

2. Do not rub the print head element with a lapping sheet excessively, or the print head life will be shortened.

3. When purchasing a lapping sheet locally, it should meet the following specifications.

Product name: Imperial lapping

film sheet

Model: #4000 (Grain size: 3

Abrasive coating: Aluminum oxide, Backing material: 3MIL)

Maker: Sumitomo 3M

NOTES:

WARNING!

4.1.2 Media Guide Plate/ Pinch Roller/Sensors

4.1 Cleaning

When you are using some semi-resin ribbons the print head element

can still be stained with burned ribbon particles even after performing the above-mentioned cleaning. In this case wipe the print head element from end to end in both directions 4 – 5 times with a 30 mm by 30 mm piece of lapping sheet.

Wipe the platen with a soft cloth moistened with alcohol.

Carefully pull out the media guide plate from the two guide shafts.

Wipe the bottom of the media guide with a cloth moistened with

alcohol.

Guide Shaft

Media Guide Plate

Turn over the media guide plate and clean the bottom surface.

Clean these surfaces.

4- 2

Page 29

4. MAINTENANCE

EO1-33032

4.1.2 Media Guide Plate/ Pinch Roller/Sensors (Cont.)

4.1 Cleaning

Remove the locking screw to detach the paper guide B from the printer.

Pinch Roller

Feed Roller

Paper Guide B

Push the pinch roller release lever toward the front of the printer to release the strip pinch roller unit.

Wipe the feed roller and pinch rollers with a soft cloth moistened with

alcohol.

Remove dust or paper particles from the black mark and feed gap

sensors using an air blower.

Strip Feed Roller

Strip Pinch Roller

Locking Screw

4- 3

Page 30

4. MAINTENANCE

EO1-33032

4.1.3 Paper Holder

4.1.4 Covers and Panels

Do not use any volatile solvents including thinner and benzene, as this may cause discoloration or distortion of the cover.

CAUTION!

4.1 Cleaning

Open the paper entry guide.

Loosen the locking screw and move the media guides toward the

center.

Remove the set screws to detach both paper holders’ upper plates.

Wipe the paper holders’ upper and lower plates with a soft cloth

moistened with alcohol.

Paper Holders’ Lower Plate

Paper Entry Guide

Set Screw

Paper Holders’ Upper Plate

Locking Screw

Loose

Wipe the Cover and Operation Panel with a dry soft cloth. Wipe off dirt with a soft cloth slightly moistened with water.

4- 4

Page 31

4. MAINTENANCE

EO1-33032

4.2 Care/Handling of the

Media and Ribbon

Be sure to carefully review an understand the Supply Manual. Use only media and ribbons which meet specified requirements. Use of nonspecified media and ribbons may shorten the head life and result in problems with bar code readability or print

uality. All media and ribbons should be handled with care to avoid any damage to the media, ribbons or printer. Read the guideline in this section carefully.

CAUTION!

4.2 Care/Handling of the Media and Ribbon

• Do not store media or ribbon for longer than the manufacturer’s

recommended shelf life

• Store media rolls on the flat end. Do not store them on the curved

sides as this might flatten that side causing erratic media advance and poor print quality.

• Store the media in plastic bags and always reseal after opening.

Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life.

• Store the media and ribbon in a cool, dry place. Avoid areas where

they would be exposed to direct sunlight, high temperature, high humidity, dust or gas.

• The thermal paper used for direct thermal printing must not have

specifications which exceed Ca

, K+, Na+ 800 ppm, and Cl- 600 ppm.

• Some ink used on pre-printed media may contain ingredients which

shorten the print head’s product life. Do not use labels pre-printed with ink which contain hard substances such as carbonic calcium (CaCO

) and kaolin (Al2O3, 2SiO2, 2H2O).

For further information, please contact your local distributor or your media and ribbon manufacturers.

4- 5

Page 32

5. TROUBLESHOOTING

EO1-33032

5.1 Error Messages

5. TROUBLESHOOTING

This chapter lists the error messages, possible problems, and their solutions.

If a problem cannot be solved by taking actions described in this chapt er, do not attempt to repair th printer. Turn off and unplug the printer. Then contact an authorized TOSHIBA TEC service representative for assistance.

5.1 Error Messages

OTES:

•

If an error is not cleared by pressing the

•

After the printer is turned off, all print data in the printer is cleared.

“****”

•

HEAD OPEN

COMMS ERROR

PAPER JAM ****

NO PAPER ****

RIBBON ERROR ****

indicates the remaining number of labels to be printed. Up to 9999 (pieces)

Error Messages Problems/Causes Solutions

The print head block is opened in Online Mode.

****

Feeding or printing has been attempted with the Print Head Block open. A communication error has occurred. Make sure the interface cable is correctly

1. The media is jammed in the media path. The media is not fed smoothly.

A wrong media sensor is selected for

2. the media being used.

The Black Mark Sensor is not

3. correctly aligned to the Black Mark on the media. Size of the loaded media is different

4. from the programmed size.

The Feed Gap Sensor cannot

5. distinguish the print area from a label gap.

1. The media has run out.

The media is not loaded properly.

The media is slack.

The ribbon is not fed properly.

WARNING!

[RESTART]

5- 1

key, turn the printer off and then on.

Close the print head block. Then press

[RESTART]

the Close the print head block. Then press

[RESTART]

the

connected to the printer and the host, and the host is turned on. Then press the

[RESTART]

Remove the jammed media, and clean

1. the platen. Then reload the media correctly. Finally press the

RESTART]

[

Turn the printer off and then on. Then select the media sensor for the media being used. Finally resend the print job. Adjust the sensor position. Then press

[RESTART]

the Replace the loaded media with one

4. that matches the programmed size then press the turn the printer off and then on, select a programmed size that matches the loaded media. Finally resend the print job. Refer to Section 6.4 to set the

5. threshold. If this does not solve the problem, turn off the printer, and call an authorized service representative. Load new media. Then press the

[RESTART]

Reload the media correctly. Then

press the [

Take up any slack in the media.

Remove the ribbon, and check the status of the ribbon. Replace the ribbon, if necessary. If the problem is not solved, turn off the printer, and call an authorized service representative.

key. key.

key.

[RESTART]

key.

RESTART]

key.

key, or

key.

Page 33

5. TROUBLESHOOTING

EO1-33032

5.2 Possible Problems

5.1 Error Messages (Cont.)

Error Messages Problems/Cause Solutions

NO RIBBON ****

EXCESS HEAD TEMP

The ribbon has run out. Load a new ribbon. Then press the

[RESTART]

key.

The print head has overheated. Turn off the printer, and allow it to cool

down (for about 3 minutes). If this does not solve the problem, call a TOSHIBA TEC authorized service representative.

HEAD ERROR

COVER OPEN ****

PINCH OPEN ****

PEEL OPEN ****

There is a problem with the Print Head. Replace the Print Head. Then press the

Media feed or print operation is attempted with the top cover opened. Media feed or print operation is attempted with the pinch roller raised. Media feed or print operation is attempted with the strip pinch roller unit

[RESTART]

Close the top cover, then press the

[RESTART]

Set the pinch roller, then press the

[RESTART]

Close the strip pinch roller unit, then press

[RESTART]

the

key.

opened.

GUIDE OPEN ****

Media feed or print operation is attempted with the media guide plate

Set the media guide plate, then press the

[RESTART]

key.

removed.

Other error messages A hardware or software problem may

have occurred.

Turn the printer off and then on. If this does not solve the problem, turn off the printer again, and call a TOSHIBA TEC authorized service representative.

5.2 Possible Problems

This section describes problems that may occur when using the printer, and their causes and solutions.

Possible Problems Causes Solutions

The printer will not turn on.

The media is not fed. 1. The media is not loaded properly.

Nothing is printed on the media.

The printed image is blurred.

1. The AC Power Cord or DC Power Cord is disconnected.

2. The AC outlet is not functioning correctly.

3. The fuse has blown, or the circuit breaker has tripped.

2. The printer is in an error condition.

1. The media is not loaded properly.

2. The ribbon is not loaded properly.

3. A print head is not installed properly.

4. The ribbon and media are not matched.

1. The ribbon and media are not matched.

2. The Print Head is not clean.

1. Plug in the AC Power Cord or DC Power Cord.

2. Make sure that the power is supplied using another electric appliance.

3. Check the fuse or breaker.

1. Load the media properly.

2. Solve the error in the Message Display. (See Section 5.1 for more detail.)

1. Load the media properly.

2. Load the ribbon properly.

3. Install the Print Head properly. Close the Print Head Block.

4. Select an appropriate ribbon for the media type being used.

1. Select an appropriate ribbon for the media type being used.

2. Clean the print head using a Print Head Cleaner.

5- 2

Page 34

5. TROUBLESHOOTING

EO1-33032

5.3 Removing Jammed Media

Do not use any tool that may damage the print head.

CAUTION!

5.4 Threshold Setting

1. If the released within 3 seconds while in the pause state, the paper will not feed.

2. Failure to feed more than

1.5 labels may result in an incorrect threshold setting.

3. While the Print Head Block is raised, the does not work.

4. A paper end error cannot be detected during paper feed.

5. Selecting the Transmissive Sensor (for pre-printed labels) within software commands allows the printer to detect the proper print start position even when using pre-printed labels.

6. If using the transmissive sensor and the printer continues to print out of position even after setting the threshold, adjust the Feed Gap Sensor in the system mode. Reset the threshold again. Make sure that the Transmissive Sensor (for pre-printed labels) is selected in the feed and issue commands.

NOTES:

[PAUSE]

key is

key

This section describes in detail how to remove jammed media from the printer.

Open the top cover.

Turn the head lever and the pinch roller lever to position d, then open

the ribbon shaft holder plate.

3. Pull out the media guide plate from the printer side.

4. Remove the ribbon and media.

5. Remove the jammed media from the printer. DO NOT USE any sharp

implements or tools as these could damage the printer.

To maintain a constant print position the printer uses the Transmissive Sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is pre-printed, darker (or more dense) inks can interfere with this process causing paper jam errors. To get around this problem a minimum threshold can be set for the sensor in the following way.



Threshold setting procedure

1. Turn the power ON. The printer is in stand by mode.

2. Load the media.

3. Press the [PAUSE] key.

4. The printer enters the pause mode.

5. Press and hold the [PAUSE] key for at least 3 seconds in the pause

6. The sensor type is displayed.

7. Select the sensor to be adjusted by pressing the [FEED] key.

21 /,1(

3$86(

state.

75$160,66,9(

5()/(&7,9(

75$160,66,9(

Black Mark Sensor

[FEED] key

Feed Gap Sensor

5- 3

Page 35

5. TROUBLESHOOTING

5.4 Threshold Setting (Cont.)

EO1-33032

5.4 Threshold Setting

Press and hold the

[PAUSE]

key until more than 1.5 labels have

been issued.

The media will continue to be fed until the

[PAUSE]

key is

released.

(Threshold setting for the selected sensor is completed by this

operation.)

3$86(

Press the

[RESTART]

key.

21 /,1(

10.

The printer is in stand-by.

11.

Send an issue command from the PC to the printer.

21 /,1(

5- 4

Page 36

6. PRINTER OPERATION

EO1-33032

6. PRINTER OPERATION

6.1 Overview

6.2 Installing the Printer Drivers

“X” will be replaced with your CD drive’s letter. (e.g. D, E, etc.)

1. When downloading the printer driver from TEC Web Site, confirm the version and use the latest printer driver. The supplied CD-ROM contains ‘Bdrv_V6_5_Build77.exe”.

2. Driver file name, capacity, and date of the driver may be changed without prior notification. For the latest information about the driver, please contact your authorised TOSHIBA TEC representative.

NOTE:

This section provides a functional overview of how the printer receives print data from your host computer and how it will operate in the various operating conditions. This section also shows you how to install the TEC Printer Drivers into your computer.

Labels will be created on the host computer connected to your printer, using either a commercially available label creation program or using the TEC Command Program Language. The label information sent from your host computer will consist of a series of commands that inform the printer of the labels size, layout, orientation, and number of copies to print and will also contain the print data including scaleable text, graphics, and bar codes. The printer electronics will decode the commands and manipulate the data to create a bit graphic image of the label that will be stored in the printer’s memory. The printer electronics will then transfer the image as a series of dots, one line at a time, to the thermal print head.

The thermal print head consists of a line of 1280 thermal elements with each element shaped like a tiny dot. The dot line is 4 inches (101.6 mm) in length resulting in a dot density of 305 DPI. As the paper is advanced through the printer by the paper feed mechanism, the thermal head continuously prints the image as a series of dot lines at a resolution of 305 dots per inch, horizontally and vertically.

Precision feeding and back feeding of the label stock is accomplished through the use of specialized stepping motors and photo-sensors. The label gap sensor or the black mark sensor tells the printer electronics when the label stock is properly positioned under the head for accurate printing.

Before you can use the printer, it is necessary to install the printer driver to your PC. Installation is accomplished by first installing the set of printer driver files from the supplied CD-ROM.

Run the following SETUP.EXE. “X”:\DRIVE\SETUP.EXE

The latest printer driver can be obtained from the TOSHIBA TEC Barcode Web Site. Access the TOSHIBA TEC Barcode World Wide Web Site at the following URL:

http://barcode.toshibatec.co.jp/Eng/download.html

Double click on the downloaded file (“Bdrv_Vx_x_Buildxx.exe”), and then run the following SETUP.EXE. (“C:\TEC\MONO\CD”is the default install directory.)

“C:\TEC\MONO\CD”\SETUP.EXE

6.1 Overview

6- 1

Page 37

6. PRINTER OPERATION

EO1-33032

6.2.1 System Requirements

Windows 3.1® is not supported. Windows 3.1®, Windows 95®, Windows 98®, Windows NT®

and Windows 2000 ®

registered trademarks of

icrosoft Corporation. Pentium® is a registered trademark of Intel Corporation

NOTE:

are

6.2.2 Driver Installation

1. How to install the printer driver from the supplied CDROM is described below.

2. When the printer driver is downloaded from TOSHIBA TEC Web Site, type in “C:\TEC\MONO\CD\SETUP .EXE”. C:\TEC\MONO\CD is the default install directory generated when the printer driver file (Bdrv_Vx_x_Buildxx.exe) is run.

NOTE:

6.2 Installing the Pri nt er Dri vers

System

a. IBM Compatible PC running Windows 95® or Windows 98® or

Windows NT® Version 4.0 Workstation, Windows NT® Version

4.0 Server, Windows 2000® Professional, or Windows 2000®

Server. b. Pentium® processor, 133MHz or greater recommended. c. Installed memory of 16MB minimum (32MB recommended). d. Available Hard Disk space of 10MB or more.

Interface

a. The RS-232C interface b. Centronics interface

Insert the supplied CD-ROM into the CD drive of your PC.

Click on the

Type in ‘D:\DRIVER\SETUP.EXE” and click on the OK button.

START

button, then select and click on the

Run…

(“D” may be replaced with your CD drive’s letter.)

The screen will change as shown below.

After the Install Shield temporary files have been loaded, the display

will change to the Welcome screen as shown below.

6- 2

Page 38

6. PRINTER OPERATION

EO1-33032

6.2.2 Driver Installation (Cont.)

f you click on the No button in the License Agreement screen, the program will not be installed.

NOTE:

6.2 Installing the Pri nt er Dri vers

Click on the

button to continue the installation. The screen will

change to the Software License Agreement screen.

Carefully read the Software License Agreement. To accept the

conditions of the agreement, click on the

Yes

button. If you do not

accept the conditions click on the No button.

Upon clicking on the Yes button, the screen will change to list the available TEC driver sets. For this printer, select “TEC B-492” and click on the

button.

The screen will change to the following.

When the printer is directly connected to this PC, select “Local Printer”, otherwise, select “Network Printer”. Then click on the

button.

6- 3

Page 39

6. PRINTER OPERATION

EO1-33032

6.2.2 Driver Installation (Cont.)

e sure to select the same printer

that you are going to install.

NOTE:

f you specify the same name as

already installed printer, that

rinter will be overwritten. When you desire to install the same printer for many times, change the printer name each time.

6.2 Installing the Pri nt er Dri vers

If you selected the Local Printer in the previous step, go to Step 10. If you selected the Network Printer in the previous step, go to Step 11.

10.

When you selected the Local Printer in Step 9, select the PC port to

which this printer is connected.

11.

When you selected the Network Printer in Step 9, enter a network

path, and click on the click on the chose in Step 8.

12.

The screen will show the selected printer name. Change the printer

name, if necessary.

Browse…

button. If the network path is unknown,

button and select the same printer that you

6- 4

Page 40

6. PRINTER OPERATION

EO1-33032

6.2.2. Driver Installation (Cont.)

6.2 Installing the Pri nt er Dri vers

13.

Upon clicking on the

button on the previous screen, the printer

driver files copy will start.

14.

After all of the files have been transferred the display will change to

the Setup Complete screen. Select “Yes, I want to restart my computer now.”, then click on the

Finish

button.

15.

After the TEC Printer Driver has been successfully loaded, the

Printers screen should appear as shown below, showing the TEC B492 as being successfully installed.

6- 5

Page 41

6. PRINTER OPERATION

EO1-33032

6.2 Installing the Pri nt er Dri vers

6.2.3 Uninstalling the TEC B-492 Printer Driver

f the registration information is deleted, the registered labels will not be able to be used when the

rinter driver is re-installed.

NOTES:

If it becomes necessary to remove the TEC-B-492 printer driver from your host computer, then it can be removed as follows.

Access the Windows Control Panel and click on the

Programs

icon.

Add/Remove

Select “TEC B-492 Printer” and click on the

Add/Remove

button.

When the following screen appears, click on the

Yes

button.

When the Registration information deletion screen appears, click on

Yes

the

button if you desire to delete the paper information. If you do not desire to delete the information, click on No button. If this message does not appear, go to the next step.

6- 6

Page 42

6. PRINTER OPERATION

EO1-33032

6.2 Installing the Pri nt er Dri vers

6.2.3 Uninstalling the TEC B-492 Printer Driver (Cont.)

NOTE:

eleting the shared files does

not affect other programs.

NOTE:

Please note that it may take time to delete the printer driver.

When the following screen appears, click on the

Yes To All

button.

If this screen does not appear, the screen of Step 7 will appear instead.

Upon clicking on the

to confirm the deletion of shared file. Click on the

Yes To All

button, the following screen appears

Yes

button.

Printer driver deletion starts. When the deletion is completed, click on

the OK button.

6- 7

Page 43

APPENDIX 1 SPECIFICATIONS

EO1-33032

A1.1 Printer

APPENDIX 1 SPECIFICATIONS

Appendix 1 describes the printer specifications and supplies for use on the B-492L/R printer.

A1.1 Printer

The following are the printer specifications.

Model

Item

Supply voltage Power consumption During a print job During standby Operating temperature range Relative humidity Resolution Printing method Printing speed Thermal transfer printing Thermal direct printing Available media width (including backing paper) Effective print width (max.) Product type LCD Message display Dimension (W × D × H)

Weight Available bar code types

Available two-dimensional code Available bar font

Rotations Standard interface

AC120V, 60 Hz

1.3 A, 123 W maximum

0.17 A, 22 W maximum 5°C to 40°C (40°F to 104°F) 25% to 85% RH (no condensation) 12 dots/mm (305 dpi) Thermal transfer or Thermal direct

127 mm/sec. (5”/sec.), 203.2 mm/sec. (8”/sec.), 254 mm/sec. (10”/sec.)

101.6 mm/sec. (4”/sec.), 127 mm/sec. (5”/sec.), 203.2 mm/sec. (8”/sec.) 20 mm to 112 mm (0.8”to 4.4”)

104.0±0.2 mm (4.1”) B-492L: for a left flow line, B-492R: for a right flow line 16 characters/line 329 mm × 245 mm × 300 mm (13.0” × 9.6” × 11.8”) Depth of the PCB block: 125 mm (4.9”) 13 kg (28.7 lb) (Excluding Media and ribbon) JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits, EAN13, EAN13+2 digits, EAN13+5 digits UPC-E, UPC-E+2 digits, UPCE+5 digits, UPC-A, UPC-A+2 digits, UPC-A+5 digits MSI, ITF, NW-7, CODE39, CODE93, CODE128 EAN128, Industrial 2 to 5, Customer Bar Code, POSTNET, KIX CODE, RM4SCC (ROYAL MAIL 4STATE CUSTOMER CODE) Data Matrix, PDF417, QR code, Maxi Code, Micro PDF417 Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size), Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes), OCR (2 types), Outline font (4 types), Price font (3 types) 0°, 90°, 180°, 270° Serial interface (RS-232C) Parallel interface (Centronics) Keyboard interface Expansion I/O interface

Optional interface PCMCIA interface (B-7708-PC-QM)

OTES:

•

Data Matrix

•

PDF417

•

QR Code is a trademark of DENSO CORPORATION.

•

Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.

is a trademark of International Data Matrix Inc., U.S.

is a trademark of Symbol Technologies Inc., US.

B-492L/R-TH10-QQ B-492L/R-TH10-QP

AC220 to 240V, 50Hz

0.7A, 126W maximum

0.06A, 24W maximum

A1- 1

Page 44

APPENDIX 1 SPECIFICATIONS

EO1-33032

A1.2 Options

Option Name Type Description Source

Keyboard module KB-80-QM This module is an external intelligent keyboard unit,

See NOTE. including a 16 digit by 2 line LCD and 28 key switches.

PCMCIA interface board

B-7708-PC-QM This board enables the use of the following

PCMCIA cards:

See NOTE.

LAN card: 3 COM EtherLink® III (recommended) ATA card: Conforming to PC card ATA standard Flash memory card: 4MB card (See page 2-13.)

OTE:

vailable from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters.

A1.3 Media

Please make sure that the media to be used is approved by TOSHIBA TEC. The warranties do not apply to problems caused by using media that is not approved by TOSHIBA TEC. For information regarding TOSHIBA TEC-approved media, please contact a TOSHIBA TEC authorized service representative.

A1.3.1 Media Type

This thermal transfer/direct thermal printer is specifically designed for label media. The table below shows the size and shape of the media available for this printer.

Stop

position

Black Mark (on reverse side) Refer to NOTE 3 below.

Feed Direction

A1- 2

Page 45

APPENDIX 1 SPECIFICATIONS

EO1-33032

A1.3 Media

A1.3.1 Media Type (Cont.)

Unit: mm+(inch)

Label dispensing mode

Item

Width including backing paper 20 to 112 (0.8 to 4.4)

Label width Min. 17 (0.7)

Label pitch 12 to 999 (0.5 to 39.3)

Label length Min. 10 (0.4)

Gap length (or black mark length) 2 to 20 (0.08 to 0.8)

Black mark width Min. 12 (0.5)

Batch mode Strip mode

12 to 999 (0.5 to 39.3)

10 ips: 25.4 to 999 mm (1 to 39.3)

Min. 10 (0.4)

10 ips: Min. 23.4 (0.9)

Thickness 0.13 to 0.18 (0.005 to 0.007) Max. outer roll diameter

200 (Reference value, See NOTE 6.) Roll direction Inside rolled paper is recommended. Inner core diameter 76.2±0.3 (3±0.01) (Reference value)

OTES:

1. To ensure print quality and print head life use only TOSHIBA TEC approved media.

2. For the backing paper Glassine paper 7K white or equivalent should be used. Also, the light transmission rate of the backing paper should be 22% or above.

3. When perforating the media, it should be done from the print side to the reverse side.

4. Ink used for pre-printing the media should not contain hard substances such as carbonic calcium (CaCO and Kaolin (Al

5. The reflectance of the black mark should be 10% or less when the wavelength is 950nm.

6. As this printer does not have a label holder, this figure is a guide for the system integrator using this printer. When the outer roll diameter of the labels being used is 200 mm or less, a hanging type supply holder similar to the type used in TEC desktop thermal printer’s will work correctly. When the outer roll diameter exceeds 200 mm, the label holder should have mechanisms, such as bearings, a damper, etc. to reduce the tension on the label. In any case, prior to actual operation, please be sure to test all practical conditions

, 2SiO2, 2H2O).

2O3

)

including the labels, system, etc. and confirm there is no problem.

A1.3.2 Detection Area of the Transmissive Sensor

The transmissive sensor is movable from the center to the left edge of the media. The transmissive sensor detects gaps between labels, as illustrated below.

Sensor position

Area to be detected.

2 to 20 mm

Min. 12 mm

Label Gap Label

Sensor is movable within this range.

A1- 3

Center of media

Print side

Media feed direction

Page 46

APPENDIX 1 SPECIFICATIONS

Print Head Element

Out of print rangeOut of print range

2.7 mm

104.0 mm ± 0.2 mm

(Head Effective Print Range)

112.0 mm (Maximum paper width)

EO1-33032

A1.3.3 Detection Area of the Reflective Sensor

The reflective sensor is movable from the center to the left edge of media. The reflection factor of the black mark must be 10% or lower with a waveform length of 950 nm. The reflective sensor should be aligned with the center of the black mark.

Sensor should be positioned at

the center of the black mark.

Center of media

2 to 20 mm

Min. 12 mm

Detecting the blac marks on the back.

Media feed direction

Sensor is movable within this range.

A1.3.4 Effective Print Area

The figure below illustrates the relation between the head effective print width and media width.

The figure below shows the effective print area on the media.

Start line

1.5 mm from the left edge of

media

Area to be detected.

1 mm

Guaranteed print area

1.5 mm from the right edge of media

A1.3 Media

1 mm

Area to be detected.

Media feed direction

(backing paper width is not included. )

Media width

OTES:

1. Avoid printing in the area 1.5-mm wide from the media edges (shaded area in the above figure).

2. The center of media is positioned at the center of the print heads.

3. Print quality is not guaranteed within 3 mm from the print head stop position (including 1-mm slowup).

4. Average print (black) rate should be 15% or less. For bar code print area, the print rate should be 30% or less.

5. Line weight should be 3 to 12 dots.

A1- 4

Page 47

APPENDIX 1 SPECIFICATIONS

EO1-33032

A1.4 Ribbon

Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranties do not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC approved ribbon, please contact a sales representative.

Type Spool type Width 41 – 112 mm (1.6” to 4.4”)

41, 68, 84 and 112 mm (1.6”, 2.7”, 3.3”, 4.4”) are recommended.

Length 600 +10, -0 m (Max.) Outside Diameter φ90 mm (φ3.5”) (Max.)

NOTES:

1. To ensure print quality and print head life use only TOSHIBA TEC specified ribbons.

2. To avoid ribbon wrinkles use a ribbon which is the correct width for each media width used. It is possible to use narrower ribbons than media width, however, the effective print width also narrows

Ribbon width 41 mm 68 mm 84 mm 112 mm Proper media width 20 to 36 mm 36 to 63mm 63 to 79 mm 79 to 112mm

A1- 5

Page 48

APPENDIX 2 MESSAGES AND LEDS

EO1-33032

APPENDIX 2 MESSAGES AND LEDS

Appendix 2 describes the LCD messages displayed on the operation panel.

Symbols in the message

1: : The LED is illuminated. ~: The LED is flashing. z: The LED is unlit. 2: ****: the remaining number of labels to be printed. Up to 9999 (pieces) 3: %%%%%%%: ATA Card’s remaining memory 0 to 9999999 (in K bytes) 4: ###: Flash memory card remaining memory for PC save area: 0 to 895 (in K bytes) 5: &&&&: Remaining flash memory capacity for storing writable characters 0 to 3147 (in K bytes)

Restoration

by RESTART

key Yes/No

----- Yes

Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

----- Yes

No Yes No Yes

No Yes

Yes Yes

No.

2 3

5 6

9 10 11 12

17 18 19

LCD Message

21 /,1(

+($' 23(1

3$86( 

&2006 (5525

3$3(5 -$0 

12 3$3(5 

5,%%21 (5525

+($' 23(1 

&29(5 23(1 

3,1&+ 23(1 

3((/ 23(1 

*8,'( 23(1 

(;&(66 +($' 7(03 6$9,1* RU 6$9,1* 

)/$6+ :5,7( (55

)250$7 (5525

)/$6+ &5' )8//

+($' (5525

Display of error message (See Notes.)

LED Indication

POWER ONLINE ERROR



Printer Status

In online mode ----- Yes In online mode (The printer is receiving

a communication) The print head block is opened in online mode. The printer is paused. Yes Yes

A parity, overrun, or framing error has occurred during communication through the RS-232C port. The media has jammed during feed. Yes Yes

The media has run out, or the media is not loaded correctly. The ribbon has run out, or has snapped. A problem has occurred with the sensor that determines the torque for the ribbon motor . Feeding or printing was attempted with the print head block open. Feeding or printing was attempted with the top cover open. Feeding or printing was attempted with the pinch roller raised. Feeding or printing was attempted with the strip pinch roller unit open. Feeding or printing was attempted with the media guide plate removed. The print head has overheated. No Yes

In writable character or PC command save mode

An error has occurred while formatting the flash memory or ATA card. An erase error has occurred in formatting the flash memory or ATA card. Data cannot be stored because the flash memory or ATA card is full. There is a problem with the print head. Yes Yes

The data analyzer has found an error in the displayed command.

Acceptance of

Status Request

Reset Comman

Yes/No

A2- 1

Page 49

APPENDIX 2 MESSAGES AND LEDS

EO1-33032

APPENDIX 2 MESSAGES AND LEDS

OTES:

• If a corrupt command is received, the first 16 bytes of the command, starting from the command code, will be

displayed. (However, [LF] and [NUL] will not be displayed.)

Example 1

[ESC] PC001;0A

00,0300,2,2,A,00,B [LF] [NUL]

Corrupt data

The following message appears.

3&$

Example 2

[ESC] XR; 0200, 0300, 0450, 1200, 1

, [LF] [NUL]

Command error

The following message appears.

;5

Example 3

[ESC] T20E 30 [LF] [NUL]

Corrupt data

The following message appears.

7(

• The character “? (3FH)” is displayed for character codes outside the ranges 20H to 7FH and A0H to DFH.

A2- 2

Page 50

APPENDIX 3 INTERFACE

EO1-33032

APPENDIX 3 INTERFACE

Interface Cables

To prevent radiation and reception of electrical noise, the interface cables must meet the following

requirements:

• Fully shielded and fitted with metal or metallized connector housings.

• Keep as short as possible.

• Should not be bundled tightly with power cords.

• Should not be tied to power line conduits.

RS-232C Cable description

The serial data cable used to connect the printer to a host computer should be one of the following two

types:

DB-9S

Connector to PC

Pin No. Signal

1 N.C. 2 RXD 3 TXD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 N.C.

Housing Shield

DB-9P

Connector to Printer

Pin No. Signal

1 N.C. 2 TXD 3 RXD 4 DSR 5 SG 6 DTR 7 CTS 8 RTS 9 N.C.

Housing Shield

DB-25S

Connector to PC

Pin No. Signal

1 Shield 2 TXD 3 RXD 4 RTS 5 CTS 6 DSR 7 GND

20 DTR

DB-9P

Connector to Printer

Pin No. Signal

1 N.C. 2 TXD 3 RXD 4 DSR 5 SG 6 DTR 7 CTS 8 RTS 9 N.C.

OTE:

Use an RS-232C cable with inch type securing screws on the connector.

A3-1

Page 51

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.1 Operation Panel

APPENDIX 4 SYSTEM MODE

any other purposes, please contact a TOSHIBA TEC authorized service representative before

System Mode.

IMPORTANT!

f System Mode is needed for

erforming any operation in

A4.1 Operation Panel

NOTE:

Use the resume printing after a pause condition, or after clearing an error.

[RESTART]

key to

Appendix 4 describes usage of the keys on the Operation Panel in System Mode.

For end users, System Mode should be used for the following five purposes:

• To reset the printer. (Reset mode)

• To check and print the system status, the Maintenance Counter, and

to check the Print Head Elements.

• To make fine adjustment to the media handling.

• To perform a test print for checking print quality.

• To print the raw data being received by the printer (Dump mode).

The figure below shows the Operation Panel and key functions.

POWER LED (Green)

[RESTART] key

[FEED] key

The LCD Message Display shows messages to indicate the printer’s current status. Up to 16 characters can be displayed on this line.

There are three LEDs on the Operation Panel.

LED Illuminates when…

POWER ON LINE ERROR

In System Mode, the function as described below.

FEED

RESTART

PAUSE

LCD Message Display

POWER ON LINE ERROR

FEED RESTART PAUSE

The printer is turned on. The printer is ready to print. Any error occurs on the printer.

[FEED], [RESTART]

Used to navigate the parameter mode or to fine adjust the parameters in the negative direction (- Down). Used to release the printer from Pause condition, to navigate the parameter mode, or to fine adjust the parameters in the positive direction (+ Up). By pressing and holding the condition for more than 3 sec., the printer enters the system mode.

Used to stop printing operation temporarily, to select the parameter mode, or used as an enter key. By pressing and holding the condition for more than 3 sec., the printer enters the threshold setting mode.

[RESTART]

[PAUSE]

ERROR LED (Red)

ON LINE LED (Green)

[PAUSE] key

[PAUSE]

and

key in Pause

keys

A4- 1

Page 52

APPENDIX 4 SYSTEM MODE

p I

EO1-33032

A4.2 Overview

The

Service Personnel only:

<2>PARAMETER SET

<5>SENSOR ADJ.

<6>RAM CLEAR

<7>IP ADDRESS

Please do not change the

settings for these items, as

doing so may cause the

enter these System Modes, to

exit just turn the power off. I

settings by accident and the

contact your nearest

TOSHIBA TEC service

representative.

IMPORTANT!

following menus are for

rinter to malfunction.

f you should accidentally

ou should change any of the

rinter malfunctions, please

A4.2 Overview

The System Mode consists of nine main menu items: Reset, SelfDiagnostic Test, Parameter Setting, Printer Parameter Fine Adjustment, Test Print, Sensor Adjustment, RAM Clear, IP Address Setting, and Dump mode.

Press the Then, press and hold the

[PAUSE]

key so that the printer enters the Pause condition.

[RESTART]

key until “<0>RESET” appears on

the display.

[RESTART]

!5(6(7

This will Reset the printer.

[FEED]

[RESTART]

!',$* 9[[

[FEED]

!3$5$0(7(5 6(7

[RESTART]

This leads to the Self-Diagnostic Test menu.

This leads to the Parameter Setting menu.

[FEED]

!$'-867 6(7

[RESTART]

This leads to the Printer Parameter Fine Adjustment menu.

[FEED]

[RESTART]

NOTE:

1. To navigate the System Mode menus the

[FEED]

2. Pressing the will enter the sub menus of each System Mode menu. Flowcharts of each sub menu are provided on the following pages.

[RESTART]

key can be used.

[PAUSE]

and

key

!7(67 35,17

[FEED]

!6(1625 $'-

[FEED]

!5$0 &/($5

[FEED]

!,3 $''5(66

[RESTART]

This leads to the Test Print menu.

This leads to the Sensor Adjustment menu.

This leads to the RAM Clear menu.

This leads to the IP Address Setting menu.

[FEED]

!'803 02'(

[RESTART]

This leads to the DUMP mode menu.

[FEED]

A4- 2

Page 53

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.3 Reset Mode

NOTE:

f the

[RESTART]

less than 3 seconds when the

rinter is in an error or pause

state, the printer will restart

rinting. However, when a communication error or command error occurs, the

rinter will return to an idle condition.

key is held for

A4.4 Self-Diagnostic

Test

Outline of Self-Diagnostic Test

n the Self-Diagnostic Test

, the printer checks and

mode

rints out the printer system information such as the sensor or interface, and the

aintenance Counter.

erforms the print head broken element check.

NOTE:

Use the key to select a desired option.

[FEED]

It also

[RESTART]

A4.3 Reset Mode

The Reset operation clears all the print data that has been sent to the printer from the computer, and returns the printer to an idle condition.

The printer is on, standing by, or printing.

21 /,1(

To stop printing, or clear the data sent from the computer, press the

[PAUSE]

Press and hold the

Press computer will be cleared, and the printer returns to an idle condition.

The Self-Diagnostic Test contains the following sub menus:

key. The printer stops printing.

3$86( 

[RSTART]

!5(6(7

[PAUSE]

21 /,1(

!',$* 9[[

[PAUSE]

5,%%21 75$16

[PAUSE]

0$,17(1$1&( &217

[FEED]

$872 ',$*1267,&

[FEED]

+($' &+(&.

[FEED]

key. All data that has been received sent from the

[RESTART]

key for 3 seconds or longer.

Select the ribbon type

Print out the Maintenance Counter and Parameter Settings.

Perform a Self-Diagnostic Test, and prints out the result.

Check to see if there is any problem with the print head.

A4- 3

Page 54

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.4 Self-Diagnostic Test (Cont.)

When using a ribbon, be sure to select “TRANS” or “NO TRANS.”. When using direct thermal media, be sure to select “NO RIBBON”.

NOTE:

See Section A4.8.2 for a

aintenance Counter and Parameter Settings print sample and a detailed descri

1. If an error occurs, an

2. See Section A4.8.1 for

tion for each item.

NOTES:

error message appears, and the printer stops printing. After clearing the error, press the

[PAUSE]

“<1>DIAG.”. The printer does not resume printing automatically.

Self-Diagnostic Test Print sample and a detailed description of each item

key to return to

A4.4 Self-Diagnostic Test

While in a Pause condition press and hold the “<0>RESET” appears in the display.

!5(6(7

Then, press the

!',$* 9[[

Ribbon type selection

Press the “NO RIBBON” (Direct Thermal Paper), “TRANS.” (Transmissive ribbon), or “NO TRANS.” (Non transmissive ribbon). After selecting the ribbon type, press the go to Maintenance counter and Parameter settings print out.

Maintenance counter/parameter settings print out

The printer will print out the Maintenance Counter and Parameter Settings. Press the

[RESTART]

0$,17(1$1&( &217

[FEED]

[PAUSE]

[FEED]

key, and “<1>DIAG. Vx.x” message appears.

key. The ribbon type can be selected:

[PAUSE]

5,%%21 12 5,%%21

5,%%21 75$16

5,%%21 12 75$16

[PAUSE]

key to start.

[RESTART]

key to confirm and

Direct thermal paper

Transmissive ribbon Non transmissive ribbon

key until

The printer starts printing out the Maintenance Counter & Parameter Settings.

&+(&.,1*  35,17

After printing is completed, the display returns to “<1>DIAG. Vx.x”.

Self-Diagnostic Test and the result print out

After the Maintenance Counter and Parameter Settings print out has been completed, the display returns to “<1>DIAG. Vx.x”. Press the key twice then

The Self-Diagnostic Test is ready. Press the

$872 ',$*1267,&

The printer starts the Self-Diagnostic Test, and prints out the result.

&+(&.,1*  35,17

After printing is completed, the display returns to “<1>DIAG. Vx.x”.

[FEED]

key once.

[PAUSE]

key to start.

[PAUSE]

A4- 4

Page 55

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.4 Self-Diagnostic

Test (Cont.)

1. Make sure that the Top Cover is closed before starting the print head check.

2. If “HEAD ERROR” appears, then some print head elements may be damaged. To sustain high quality printing, please contact your nearest TOSHIBA TEC service representative for the print head replacement.

NOTES:

A4.4 Self-Diagnostic Test

Print head element check

After the Self-Diagnostic Test result has been printed, the display returns to “<1>DIAG. Vx.x”. Press the twice.

The printer is ready to check the print head to see if there are any problems with the print head. Press the

The printer starts checking the print head.

If there is no problem with the print head, the print head check is complete. Press the

If there is a problem with the print head, the following message is displayed.

Press the

+($' &+(&.

&+(&.,1*

1250$/ (1'

+($' (5525

[PAUSE]

key to return to “<1>DIAG. Vx.x”.

[PAUSE]

key to return to “<1>DIAG. Vx.x”.

key twice then

[PAUSE]

key to start.

[FEED]

key

A4- 5

Page 56

APPENDIX 4 SYSTEM MODE

I A

EO1-33032

A4.5 Printer Parameter

Fine Adjustment

Outline of Printer Parameter

n the Printer Parameter Fine

adjustments can be made for each

arameter, like Print tone, Print start position, Threshold, etc. which can also be set by PC commands. This is useful when using several types of media in rotation or when the print start

osition or strip position requires some fine adjustment.

Fine Adjustment

djustment mode, Fine

A4.5 Printer Parameter Fine Adjustment

The Printer Parameter Fine Adjustment menu contains the following.

!$'-867 6(7

[PAUSE]

)((' $'- PP

[PAUSE]

',6 $'- PP

[PAUSE]

%$&. $'- PP

[PAUSE]

; $'-867 PP

[PAUSE]

Feed Len

Strip Position Fine Adjustment

Back Feed Length Fine Adjustment

X Axis Fine Adjustment

th Fine Adjustment

721( $'-7! 

[PAUSE]

721( $'-'! 

[PAUSE]

5%1 $'-):! 

[PAUSE]

5%1 $'-%.! 

[PAUSE]

7+5(6+2/'5! 9

[PAUSE]

7+5(6+2/'7! 9

[PAUSE]

3(/ 2)) 63((' 

[PAUSE]

Print Tone Fine Adjustment (Thermal Transfer)

Print Tone Fine Adjustment (Direct Thermal)

Ribbon Motor Drive Voltage Fine Adjustment (Rewind Motor)

Ribbon Motor Drive Voltage Fine Adjustment (Feed Motor)

Threshold Fine Adjustment (Black Mark Sensor)

Threshold Fine Adjustment (Feed Gap Sensor)

Strip Motor Driving Speed Fine Adjustment

A4- 6

Page 57

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.5 Printer Parameter

Fine Adjustment (Cont.)

1. If the

2. If holding the

3. A changed parameter

4. Use the

The fine adjustment value equals the sum of the fine adjustment values set by the PC command and this parameter. The maximum feed length fine adjustment value is ±50.0mm. When the addition of values reaches the maximum, the value remains unchanged even if subsequent fine adjustments are made.

[FEED]

[RESTART]

pressed at the same time in the parameter setting, the message returns to “<3>ADJUST SET”.

[RESTART]

seconds or longer in the Printer Parameter Fine Adjustment, the key will auto repeat.

becomes enabled by pressing the

[RESTART]

to a desired value or option.

Feed Length Fine Adjustment (Example)

NOTES:

and keys are

[FEED]

key for 0.5

[PAUSE]

[FEED]

key to change

NOTE:

key

or the

A4.5 Printer Parameter Fine Adjustment

While in a Pause condition press and hold the

[RESTART]

key until

“<0>RESET” appears in the display.

!5(6(7

Then, press the

[FEED]

key three times, and “<3>ADJUST SET” is

displayed.

!$'-867 6(7

Feed Length Fine Adjustment

With this parameter you can fine adjust position of the image on the media. With “<3>ADJUST SET” displayed, press the

[PAUSE]

key.

)((' $'- PP

)((' $'-PP

[RESTART]

)((' $'-PP

)((' $'-PP

[FEED]

)((' $'-PP

)((' $'-PP

[FEED]

key: Pressing the

[FEED]

key once causes a –0.5mm

change, down to –50.0 mm.

[RESTART]

key: Pressing the

[RESTART]

key once causes a +0.5mm

change, up to +50.0 mm.

After completing the fine adjustment, press the

[PAUSE]

key.

A4- 7

Page 58

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.5 Printer Parameter

Fine Adjustment (Cont.)

Strip Position Fine Adjustment (Example)

+0.0 mm

Feed Direction

+3.0 mm

Label

Strip Plate

Backing Paper

Print Head

Platen

-3.0 mm

1. In strip issue, the media feed should be stopped where a 1 mm length of label remains on the strip plate. If, however, the feed stop position is improper due to too long gap length, etc., a fine adjustment should be performed. The fine adjustment value

equals the sum of the fine adjustment values set by the PC command and this parameter. The maximum strip position fine adjustment value is ±50.0mm. When the addition of the values reaches the maximum, the value remains unchanged even if subsequent fine adjustments are made.

NOTES:

A4.5 Printer Parameter Fine Adjustment

Strip Position Fine Adjustment

With this parameter you can fine adjust the dispense position. With “<3>ADJUST SET” displayed, press the

[FEED] [RESTART]

After completing the fine adjustment, press the

',6 $'- PP

[RESTART]

[FEED]

key: Pressing the

',6 $'-PP

',6 $'-PP

',6 $'-PP

',6 $'-PP

',6 $'-PP

[FEED]

change, down to –50.0 mm.

[RESTART]

+0.5mm change, up to +50.0 mm.

[PAUSE]

key once causes a –0.5mm

key twice.

key once causes a

[PAUSE]

key.

A4- 8

Page 59

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.5 Printer Parameter

Fine Adjustment (Cont.)

Back Feed Length Fine Adjustment (Example)

NOTE:

The fine adjustment value equals the sum of the fine adjustment values set by the PC command and this

arameter.

The maximum back feed length

ine adjustment value is ±9.5mm. When the addition of the values reaches the maximum, the value remains unchanged even if subsequent

ine adjustments are made.

A4.5 Printer Parameter Fine Adjustment

Back Feed Length Fine Adjustment

With this parameter you can fine adjust the Back Feed Length. With “<3>ADJUST SET” displayed, press the

[PAUSE]

key 3 times.

%$&. $'- PP

%$&. $'-PP

[RESTART]

%$&. $'-PP

%$&. $'-PP

[FEED]

%$&. $'-PP

%$&. $'-PP

[FEED]

key: Pressing the

[FEED]

key once causes a –0.5mm

change, down to –9.5 mm.

[RESTART]

key: Pressing the

[RESTART]

key once causes a

+0.5mm change, up to +9.5 mm.

After completing the fine adjustment, press the

[PAUSE]

key.

A4- 9

Page 60

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.5 Printer Parameter

Fine Adjustment (Cont.)

X Axis Fine Adjustment (Example)

1. The X Axis fine adjustment is performed to fine adjust the print position in horizontal direction (left or right).

2. Adjust the X axis within the effective print range. when the value reaches the coordinate 0, the value remains unchanged even if the subsequent negative fine adjustments are made.

3. This adjustment cannot be used in the Self Test mode or Test print.

4. The fine adjustment value equals the sum of the fine adjustment values set by the PC command and this parameter. The maximum X axis fine adjustment value is addition of values reaches the maximum, the value remains unchanged even if subsequent fine adjustments are made.

NOTES:

99.5mm. When the

A4.5 Printer Parameter Fine Adjustment

X Axis Fine Adjustment

With this parameter you can fine adjust the print position on X Axis. When “<3>ADJUST SET” appears, press the

[FEED] [RESTART]

After completing the fine adjustment, press the

; $'-867 PP

[RESTART]

[FEED]

key: Pressing the

; $'-867 PP

; $'-867 PP

; $'-867 PP

; $'-867 PP

; $'-867 PP

[FEED]

change, down to –99.5 mm.

key: Pressing the

change, up to +99.5 mm.

[RESTART]

[PAUSE]

key once causes a –0.5mm

key once causes a +0.5mm

[PAUSE]

key 4 times.

key.

A4-10

Page 61

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.5 Printer Parameter

Fine Adjustment (Cont.)

1. The fine adjustment value equals the sum of the fine adjustment values set by the PC command and this parameter. The maximum print tone fine adjustment value is The following table shows the maximum fine adjustment value for each print speed. Even if the set value exceeds the maximum value, it will be automatically adjusted to the following value.

Print Thermal Thermal speed Direct transfer

4”/sec. +2 step 5”/sec. +5 step +5 step 8”/sec. +2 step +2 step 10”/sec. +2 step

2. This is useful when print density change is required e.g.) If the ribbon is changed to different type.

NOTES:

10.

A4.5 Printer Parameter Fine Adjustment

Print Tone Fine Adjustment (Thermal Transfer/Thermal Direct Print)

With this parameter you can fine adjust the density of the Print Tone. When “<3>ADJUST SET” appears, press the

[PAUSE]

key 5 times to

enter the Print Tone Fine Adjustment (Thermal transfer print) menu.

721( $'-7! 

Thermal Transfer

To change the screen to the Print Tone Fine Adjustment (Direct Thermal print), press the

[PAUSE]

key again.

721( $'-'! 

Thermal Direct

Thermal Transfer Print Thermal Direct Print

Darker

721( $'-7! 

721( $'-'! 

[RESTART]

721( $'-7! 

Standard

721( $'-7! 

721( $'-'! 

721( $'-'! 

[FEED]

721( $'-7! 

721( $'-7! 

721( $'-'! 

721( $'-'! 

Lighter

[FEED]

key: Pressing the

[FEED]

key once causes a –1 tone

change, down to –10 tones.

[RESTART]

key: Pressing the

[RESTART]

key once causes a +1 tone

change, up to +10 tones.

After completing the fine adjustment, press the

[PAUSE]

key.

A4-11

Page 62

APPENDIX 4 SYSTEM MODE

eed Moto

EO1-33032

A4.5 Printer Parameter Fine Adjustment (Cont.)

1. The fine adjustment value equals the sum of the fine adjustment values set by the PC command and this parameter. The maximum ribbon motor voltage fine adjustment value is When the addition of values reaches the maximum, the value remains unchanged even if subsequent fine adjustments are made.

2. Each step corresponds to 5% of the standard voltage and up to 75% of the voltage can be decreased. Only for the feed motor, the voltage can be increased up to 50%.

3. Please make this adjustment if ribbon errors occurs though the ribbon has not jammed or ended. If the problem cannot be resolved, please contact your nearest TOSHIBA TEC service representative.

NOTES:

−

15.

A4.5 Printer Parameter Fine Adjustment

Ribbon Motor Voltage Fine Adjustment (Feed/Rewi nd M otor)

With this parameter you can fine adjust the Ribbon Motor Voltage (Torque). With “<3>ADJUST SET” displayed, press the

[PAUSE]

key 7 times to enter the Ribbon Motor Voltage Fine Adjustment (Rewind Motor) menu.

5%1 $'-):! 

Rewind Motor

5%1 $'-):! 

Rewind Motor

To change the screen to the Ribbon Motor Voltage Fine Adjustment (Feed Motor), press the

[PAUSE]

key again.

5%1 $'-%.! 

Rewind Motor Feed Motor

5%1 $'-):! 

5%1 $'-%.! 

[RESTART]

5%1 $'-):! 

5%1 $'-):! 

5%1 $'-%.! 

5%1 $'-%.! 

[FEED]

5%1 $'-):! 

5%1 $'-):! 

5%1 $'-%.! 

5%1 $'-%.! 

[FEED]

key: Pressing the

[FEED]

key once causes a –1 step

change, down to –15 steps.

[RESTART]

key: Pressing the

[RESTART]

key once causes a +1 tone

change, up to +0.

After completing the fine adjustment, press the

[PAUSE]

key.

A4-12

Page 63

APPENDIX 4 SYSTEM MODE

p p

EO1-33032

A4.5 Printer Parameter

Fine Adjustment

(Cont.)

This is useful to fine adjust the threshold if problems with media issue persist after the sensor threshold setting is

erformed. (See Section 6.4

Threshold Setting) If the

roblem cannot be resolved, lease contact your nearest

TOSHIBA TEC service representative.

NOTE:

A4.5 Printer Parameter Fine Adjustment

Threshold Manual Fine Adjustment (Black Mark/Feed Gap Sensor)

With this parameter you can fine adjust the Threshold of the Black Mark and Feed Gap Sensors. With “<3>ADJUST SET” displayed, press the

[PAUSE]

key 9 times to enter the Threshold Manual Fine Adjustment

(Black Mark Sensor) menu.

7+5(6+2/'5!9

Black Mark Sensor

To change the screen to the Threshold Manual Fine Adjustment (Feed Gap Sensor), press the

[PAUSE]

key again.

7+5(6+2/'7!9

Feed Gap Sensor

Black Mark Sensor Feed Gap Sensor

7+5(6+2/'5!9

7+5(6+2/'7!9

[RESTART]

7+5(6+2/'5!9

7+5(6+2/'7!9

7+5(6+2/'5!9

7+5(6+2/'7!9

[FEED]

7+5(6+2/'5!9

7+5(6+2/'5!9

7+5(6+2/'7!9

7+5(6+2/'7!9

[FEED]

key: Pressing the

[FEED]

key once causes a –0.1V change,

down to 0.0V.

[RESTART]

key: Pressing the

[RESTART]

key once causes a +0.1V

change, up to +4.0V.

After completing the fine adjustment, press the

[PAUSE]

key.

Strip Motor Driving Speed Fine Adjustment

NOTE:

The fine adjustment value equals to the sum of the fine adjustment values set by the PC command and this parameter. The maximum strip motor driving speed fine adjustment value is +4 step. When the addition of the values reaches the maximum, the value remains unchanged even if subsequent fine adjustments are made.

With this parameter you can fine adjust the speed of the backing paper peel motor (stepping motor). With “<3>ADJUST SET” displayed, press

[PAUSE]

the

key 10 times to enter the Strip Motor Driving Speed Fine

Adjustment menu.

3(/ 2)) 63((' 

[RESTART]

3(/ 2)) 63((' 

3(/ 2)) 63((' 

3(/ 2)) 63((' 

[FEED]

3(/ 2)) 63((' 

3(/ 2)) 63((' 

After completing the fine adjustment, press the

A4-13

[PAUSE]

key.

Page 64

APPENDIX 4 SYSTEM MODE

I p

EO1-33032

A4.6 Test Print

Outline of Test Print

n the Test Print mode, you can

rint test patterns after setting up some conditions. This is useful for checking the printers operation or for testing the quality of new ribbon or media.

The Test Print menu contains the following:

!7(67 35,17

Test Pattern Selection

[FEED]

[PAUSE]

Print Condition Setting

[RESTART] [FEED]

[RESTART]

35,17 &21',7,21

6/$17 /,1('27

6/$17 /,1('27

&+$5$&7(56

%$5&2'(

12135,17,1*

)&725< 7(67

$872 35,17 75$1

A4.6 Test Print

[PAUSE]

,668( &2817 

[PAUSE]

35,17 63((' ´V

[PAUSE]

6(1625 75$16

[PAUSE]

5,%%21 75$16

[PAUSE]

7<3( >6@ 1250$/

[PAUSE]

/$%(/ /(1 PP

[PAUSE]

3$3(5 )(('

[PAUSE]

$872 35,17 5()/

[FEED]

[RESTART]

A4-14

Page 65

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.6 Test Print (Cont.)

A4.6 Test Print

While in a Pause condition press and hold the

[RESTART]

key until

“<0>RESET” appears in the display.

!5(6(7

Then, press the

[FEED]

key four times, and “<4>TEST PRINT” message

appears.

!7(67 35,17

Specifying the Print Condition for the Test Print

The print conditions for Test Printing should be specified before printing. When “<4>TEST PRINT” appears, press the

[PAUSE]

key.

35,17 &21',7,21

Issue Count Setting

To enter the Issue Count Setting menu, press the

[PAUSE]

key.

,668( &2817 

[RESTART]

,668( &2817 

,668( &2817 

,668( &2817 

,668( &2817 

,668( &2817 

,668( &2817 

[FEED]

,668( &2817 

,668( &2817 

,668( &2817 

After selecting the issue count, press the Speed Setting.

[PAUSE]

key to go to Print

A4-15

Page 66

APPENDIX 4 SYSTEM MODE

B N

EO1-33032

A4.6 Test Print (Cont.)

NOTE:

Select the sensor type which matches the media being used.

asically, the Reflective Sensor

(Black Mark Sensor) is for tag

aper, and the Transmissive

Sensor (Feed Gap Sensor) is

or labels.

NOTE:

Select the ribbon type which matches the media and ribbon being used.

asically, the Transmissive and

on Transmissive are for the use with ribbon, and No Ribbon is for use with Direct Thermal

aper.

A4.6 Test Print

Print Speed Setting

Select the print speed for the test print.

35,17 63((' ´V

[RESTART]

35,17 63((' ´V

35,17 63((' ´V

[FEED]

35,17 63((' ´V

35,17 63((' ´V

After selecting the print speed, press the

[PAUSE]

key to go to Sensor

Type Selection.

Sensor Type Selection

Select the sensor type among “TRANS” (Feed Gap Sensor), “REFLECT” (Black Mark Sensor) and “NONE”.

After selecting the sensor type, press the Type Selection.

6(1625 75$16

[RESTART]

[FEED]

6(1625 121(

6(1625 5()/(&7

6(1625 75$16

[PAUSE]

None Black Mark Sensor Feed Gap Sensor

key to go to Ribbon

Ribbon Type Selection

Select the ribbon type for the test print from “NO RIBBON”, “RIBBON TRANS.”, and “NO TRANS.”.

5,%%21 75$16

[RESTART]

[FEED]

5,%%21 12 5,%%21

5,%%21 75$16

5,%%21 12 75$16

No ribbon Transmissive ribbon

Non transmissive ribbon

After selecting the printing mode, press the

[PAUSE]

key to go to Issue

Mode Selection.

A4-16

Page 67

APPENDIX 4 SYSTEM MODE

p p p

EO1-33032

A4.6 Test Print (Cont.)

A4.6 Test Print

Issue Mode Selection

Select the issue mode for the test print by selecting between “[S] NORMAL” (Batch mode) and “[H] PEEL OFF” (Strip mode).

7<3(>6@1250$/

[RESTART]

7<3(>6@1250$/

Batch mode

[FEED]

7<3(>+@3((/ 2))

Strip mode

After selecting the Issue Mode, press the

[PAUSE]

key to go t o Label

Length Setting.

Label Length Setting

Select the label length for the test print in a range from 5 mm to 999 mm.

NOTE:

Press and hold the or

[FEED]

values quickly and continuously. To stop, release the key.

key to advance the

[RESTART]

/$%(/ /(1 PP

[RESTART]

[FEED]

/$%(/ /(1 PP

/$%(/ /(1 PP

[FEED]

key: Pressing the

[FEED]

key once causes a –1 mm

change, down to 5 mm.

[RESTART]

key: Pressing the

[RESTART]

key once causes a +1 mm

change, up to 999 mm.

After selecting the label length, press the

[PAUSE]

key to go t o Paper

Feed Selection.

Paper Feed Selection

NOTE:

When “PAPER FEED” is selected, the printer feeds the media to the correct print start

osition for the selected conditions. When “PAPER NO FEED” is selected, the printer makes no

re-feed to set the print start

osition. If the print start

osition adjustment is unnecessary, Select "PAPER

O FEED" and save media.

Select whether or not a paper feed is performed.

3$3(5 )(('

[RESTART]

[FEED]

After selecting the paper feed, press the FEED" was selected the printer will feed the media. The display returns to the “<4>TEST PRINT”.

3$3(5 )(('

3$3(5 12 )(('

[PAUSE]

Paper feed is available.

Paper feed is no available

key. If "PAPER

A4-17

Page 68

APPENDIX 4 SYSTEM MODE

(

EO1-33032

A4.6 Test Print (Cont.)

Print Sample of Slant Line

1 dot)

Print Sample of Slant Line (3 dots)

A4.6 Test Print

Test Print Pattern Selection

With “<4>TEST PRINT” displayed after paper feed selection, press the

[PAUSE]

key.

35,17 &21',7,21

Select a test print pattern from the following options.

35,17 &21',7,21

[RESTART]

[FEED]

6/$17 /,1('27

6/$17 /,1('27

&+$5$&7(56

%$5&2'(

12135,17,1*

)$&725< 7(67

$872 35,1775$1

$872 35,175()/

Slant Line (1 dot)

6/$17 /,1('27

While displaying Slant Line (1 dot), press the

[PAUSE]

key to start printing the slant line patterns (1 dot). After printing is completed, the display returns to “<4>TEST PRINT”.

Pressing the (1DOT)” again. Then, press the

[PAUSE]

key causes the display to show “SLANT LINE

[FEED]

key.

Slant Line (3 dots)

6/$17 /,1('27

While displaying the Slant Line (3 dots), press the

[PAUSE]

key to start printing the slant line patterns (3 dots). After printing is completed, the display returns to “<4>TEST PRINT”.

Pressing the (3DOT)” again. Then, press the

[PAUSE]

key causes the display to show “SLANT LINE

[FEED]

key.

NOTE:

See A4.8.3 for further information.

A4-18

Page 69

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.6 Test Print (Cont.)

Print Sample of Characters

Print Sample of Barcodes

The Non-Printing function looks like a media feed.

NOTE:

Print Sample of Non-print

NOTES:

• Factory test print conditions: One paper feed, Slant lines (3

dots), Bar codes, Characters, Item count: 5 pcs. each, Print speed: 5”/sec., Sensor type: Black or Feed gap sensor Ribbon type: Transparent

• When the feed gap sensor is

selected, a gap length is 3 mm.

Print method: Thermal

transfer, Issue mode: Batch printing, Label length: 76 mm, Print tone fine adjustment.

A4.6 Test Print

Characters

While displaying the Characters, press the the characters. After printing is completed, the display returns to “<4>TEST PRINT”.

Pressing the again. Then, press the

Barcode

While displaying the Barcode, press the the bar codes. After printing is completed, the display returns to “<4>TEST PRINT”.

Pressing the again. Then, press the

Non-Printing

While displaying the Non-printing, press the issuing a blank page of media. After printing is completed, the display returns to “<4>TEST PRINT”.

Pressing the PRINTING” again. Then, press the

Factory Test

While displaying the Factory test, press the printing the factory test pattern. After printing is completed, the display returns to “<4>TEST PRINT”.

Pressing the TEST” again. Then, press the

&+$5$&7(56

%$5&2'(

12135,17,1*

)$&725< 7(67

[PAUSE]

key causes the display to show “CHARACTERS”

[FEED]

key causes the display to show “BARCODE”

[FEED]

key causes the display to indicate “FACTORY

key.

[PAUSE]

key.

key causes the display to show “NON-

[FEED]

key.

key to start printing

[PAUSE]

key to start

A4-19

Page 70

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.6 Test Print (Cont.)

Select “AUTO PRINT (TRAN)” when using labels, and “AUTO PRINT (REFL)” when using tag

aper.

NOTE:

A4.7 Dump Mode

Auto Print

$872 35,1775$1

$872 35,175()/

While displaying Auto Print, press the media and print slant lines (3 dots) on 5 pieces of media. Next, press the Pressing the 5 pieces of media.

In Dump mode, any characters sent from the host computer will be printed. Received characters are expressed in hexadecimal values. This allows the user to verify programming commands and debug their program. And for other details, please refer to your nearest TOSHIBA TEC service representative.

[PAUSE]

key to print bar codes on 5 pieces of media.

key again causes the printer to print characters on

Feed Gap Sensor

Black Mark Sensor

[PAUSE]

key to feed one piece of

A4-20

Page 71

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.8 Additional Information

A4.8.1 Self-Diagnostic Test Result Sample and Descriptions

• Print Sample

(1)

PROGRAM B-492 20SEP2001 V1.0A FMRM0067001: 1A00

(2)

BOOT B-492 01SEP2001 V1.0 FMRM0066901:8500

(3)

FONT 5600

(4)

EEPROM OK

(5)

SDRAM 8MB

(6)

CARD SLOT1 ATA SLOT2 LAN

(7)

SENSOR [H]20°C [A]22°C [S]25°C [R]4.2V [T]2.5V [RANK]7

(8)

DIP SW 1: ON 2: OFF 3: OFF

(9)

EXP.I/O NG

(10)

KEY BRD NG

OTES:

1. Print conditions: Preset count: 1, Print speed: 5”/sec., Sensor: No sensor, Printing method: Thermal transfer,

Supply length: 59 mm, Issue mode: Batch printing

2. Software version No., Part No. of ROM and checksum ROM.

3. The last two digits of the checksum are usually “00”.

4. The symbol”°” of ‘°C” may not be printed depending on the type of character code selected.

will vary

with the software version of PROGRAM

• Descriptions

(1) Program ROM Check (Model Name, Date, Version, Part number, Checksum)

PROGRAM

V1.0

Program area

Model name

Software version No.

(2) Boot Check (Model Name, Date, Version, Part Number, Checksum)

B-492 20SEP2001

A FMRM0067001: 1A00

Part No. of ROM or software

Revision No.: Space or A to Z

Checksum

BOOT B-492 01SEP2001

V1.0

Boot are

Model name

Software version No.

A FMRM0066901: 8500

Part No. of ROM or software

Revision No.: Space or A to Z

Checksum of Boot area

A4-21

Page 72

APPENDIX 4 SYSTEM MODE

pag

EO1-33032

A4.8.1 Self-Diagnostic Test Result Sample and Descriptions (Cont.)

(3) Alphanumeric Font ROM Check

(4) EEPROM Check

EEPROM

(5) SDRAM Capacity

SDRAM

(6) PC Card Slot Check

SLOT 2

(7) Sensor Check

The status of the Print Head Thermistor, Environmental Temperature Thermistor, Heat Sink Thermistor, Black Mark Sensor, Feed Gap Sensor, and Print Head Resistance Rank are printed on this line.

SENSOR [H]20°C

FONT 5600

Font area

EEPROM (Backup Memory)

8MB

System/Drawing memory

CARD

SLOT 1 ATA

PCMCIA Card

[A]22°C [S]25°C [R]4.2V [T]2.5V [RANK]7

Environmental thermistor status: 0 - 86°C If it is undetectable, “--°C “ is printed.

Print head thermistor status: 0°C - 86°C

Checksum of Font area

OK: Data in the check area can be properly read/written. NG: Data in the check area cannot be properly read/written.

Capacity of DRAM

LAN

ATA: ATA Card is inserted. LAN: LAN card is inserted. FSH: Flash memory card is inserted. NO: Unformatted ATA card/Flash memor

card or no card is inserted.

Slot

Print Head Resistance Rank 0 – 7

Feed gap sensor status:

0.0 – 5.0V

Black mark sensor status:

0.0 – 5.0V

Heat sink thermistor status: 25°C, 80°C, 90°C

A4.8 Additional Information

(See Table on the following

e.)

A4-22

Page 73

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.8.1 Self-Diagnostic Test Result Sample and Descriptions (Cont.)

Print Head Resistance Rank Table

Rank Average resistance (ohm) Rank Average resistance (ohm)

0 1409 to 1454 4 1219 to 1265 1 1361 to 1408 5 1171 to 1218 2 1314 to 1360 6 1124 to 1170 3 1266 to 1313 7 1076 to 1123

(8) DIP Switch Status

DIP SW 1: ON

2: OFF 3: OFF

(9) Expansion I/O Interface Check

EXP.I/O

Loopback test OK: The circuit has no problem. NG: The circuit has a problem or loopback jig is not attached.

Expansion I/O PC board

300Ω×5

• • • • • • • • • •

1 2 3 4 5 7 8 9 10 11

12 15 21

•

• •

300Ω

Vcc

Connector: FCN-781P024-G/P

GND

(10) DIN Connector for the Keyboard (KB-80) Check

KEY BRD

OK: The connector has no problem. NG: The connector has a problem or loopback jig is not attached.

DIN Connector for the KB-80 keyboard

DIN Connector: TCS7588-01-201 Pin 3 and Pin 4 are short-circuited. Pin 5 and Pin 6 are short-circuited.

A4.8 Additional Information

A4-23

Page 74

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.8 Additional Information

A4.8.2 Maintenance Counter and Parameter Check Print Sample and Descriptions

• Print Sample

(1) (2) (3) (4) (5) (6) (7) (8) (9)

(10) (11) (12) (13) (14) (15) (16) (17) (18) (19) (20) (21) (22) (23) (24) (25) (26) (27) (28) (29) (30) (31) (32) (33) (34) (35) (36) (37) (38) (39) (40) (41) (42) (43)

TOTAL FEED 1.1Km FEED 1.1Km PRINT 0.5Km HEAD U/D 32 RIBBON 3h SOLENOID 0h 232C ERR 255 SYSTEM ERR 0 POWER FAIL 0 [PC] [KEY] FEED +2.0mm FEED +0.0mm PEEL OFF +0.0mm PEEL OFF +1.0mm BACK +0.0mm BACK +0.0mm TONE(T) +0 step TONE(T) +0 step TONE (D) +0 step TONE(D) +0 step RBN(FW) -10 RBN (FW) -8 RBN (BK) +0 RBN (BK) +0 PO SPEED +0 PO SPEED +0 X ADJ. +0.0mm THRESHOLD (R) 1.0V THRESHOLD (T) 1.4V FONT [PC-850] [0] CODE [AUTO] RIBBON [TRANS] SPEED [9600] DATA LENG. [8] PARITY [EVEN] CONTROL [XON+READY AUTO] MESSAGE [ENGLISH] RIBBON SAVE [ON] FEED KEY [FEED] EURO CODE [B0] AUTO HD CHK [OFF] ACK/BUSY [TYPE1] WEB PRINTER [OFF] KB80 CONNECT [OFF] RIBBON NEAR END [30m] PRTR IP ADDRESS [192.168.010.020] GATE IP ADDRESS [000.000.000.000] SUBNET MASK [255.255.255.000] TTF AREA [704kB] EXT CHR AREA [128kB] PC SAVE AREA [64kbB SOCKET PORT [OFF] [08000]

OTE:

Print conditions: Preset count: 1, Print speed: 5”/sec., Sensor: No sensor, Printing mode: Thermal transfer, Media length: 170 mm, Issue mode: Batch printing

A4-24

Page 75

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.8 Additional Information

A4.8.2 Maintenance Counter and Parameter Check Print Sample and Descriptions

(Cont.)

Descriptions of the Maintenance Counter

•

No. Item Count Condition Range

(1) Total media distance covered 0.0 to 2000.0 km

Counted when the feed motor is driven to feed, print and issue the media. (Also counted

(2) Media distance covered

(3) Print distance

during back feed.) See NOTE 6. Counted while printing. (Back feeding is not

counted.) See NOTE 2. Counts every print head up and down

(4) Head up/down count

movement using the ribbon saving solenoid. (Up + down=1 count) See NOTE 3. Counts when the ribbon motor is driven to feed,

(5) Ribbon motor operating time

print and issue media. (The driving time is also counted during back feed.) See NOTE 4.

Head up solenoid operating

(6)

time

(7) RS-232C hardware error count

Counted during the ribbon saving. See NOTE 4. Counted when a parity, overrun or framing error occurs. See NOTE 5.

(8) System error count Counted when any error occurs. 0 to 15 times (9) Momentary power failure count

OTES:

1. The item from (2) through (9) are initialized to “0” after RAM clear.

2. If the Print distance is 5.5m or less, it is rounded down and no data is added to the memory at power off.

3. If the count is 31 counts or less, it is rounded down and no data is added to the memory at power off.

4. If the driving time is 27 sec. or less, it is rounded down and no data is added to the memory at power off.

5. When more than 1 byte-data is continuously sent, they are counted by byte.

6. If the media distance covered is 69.4 cm or less, it is rounded down and no data is added to the memory at power off.

Counts the number of times the power restores while the CPU is busy after reset.

Descriptions of the Parameters

•

0.0 to 181.9 km

0.0 to 200.0 km

0 to 2000000 times

0 to 2000 hours

0 to 1000 times

0 to 255 times

0 to 15 times

No. Item Contents (10) Feed length fine adjustment (PC), (KEY) -50.0 mm to +50.0 mm (11) Strip position fine adjustment (PC), (KEY) -50.0 mm to +50.0 mm (12) Back feed length fine adjustment (PC), (KEY) -9.9 mm to +9.9 mm

Print tone fine adjustment (Thermal transfer), (PC),

(13)

(KEY) Print tone fine adjustment (Thermal direct), (PC),

(14)

(KEY) Ribbon rewind motor driving voltage fine adjustment

(15)

(PC), (KEY) Ribbon feed motor driving voltage fine adjustment

(16)

(PC), (KEY)

-10 step to +10 step

-15 step to +0 step

(17) Strip Motor driving speed fine adjustment (PC), (KEY) +0 to +4 (18) X axis fine adjustment -99.5 mm to +99.5 mm

A4-25

Page 76

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.8 Additional Information

A4.8.2 Maintenance Counter/Parameter Check Print Sample and Descriptions (Cont.)

No. Item Contents

Threshold manual fine adjustment for the black mark

(19)

sensor Threshold manual fine adjustment for the feed gap

(20)

sensor

Character

(21)

Font zero

(22) Control code

(23) Ribbon type

(24) Baud rate

(25) Data length

(26) Parity

(27) Transmission control code

(28) Language selection for LCD message

(29) Ribbon saving function

(30) Feed key function

(31) Euro font code 20H to FFH (32) Auto print head broken element check

0.0V to 4.0V

0.0V to 4.0V PC-850 PC-851 PC-1252 LATIN9

PC-852 PC-855 PC-1253 Arabic PC-857 PC-1250 PC-1254 PC-8 PC-1251 PC-1257

0: No slash used.



: Slash used.

AUTO: Automatic selection ESC LF NUL: ESC LF NUL mode {|}: Mainframe mode 1B 1C 1D: Manual NO RIBBON: No ribbon TRANS: Transparent ribbon end NON TRANS: Opaque ribbon end 2400: 2400 bps 4800: 4800 bps

9600: 9600 bps

19200: 19200 bps 38400: 38400 bps 7: 7 bits 8: 8 bits NON: None ODD: ODD EVEN: EVEN XON/XOFF: XON/XOFF READY/BUSY: READY/BUSY (DTR) XON+READY AUTO: XON/XOFF+READY/BUSY (DTR) XON/XOFF AUTO: XON/XOFF READY/BUSY RTS: RTS ENGLISH: English GERMAN: German FRENCH: French DUTCH: Dutch SPANISH: Spanish JAPANESE: Japanese ITALIAN: Italian ON: Use OFF: Non use FEED: Feeds one label PRINT: Prints image buffer on one label

ON: Available OFF: Unavailable

A4-26

Page 77

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.8 Additional Information

A4.8.2 Maintenance Counter/Parameter Check Print Sample and Descriptions (Cont.)

No. Item Contents

TYPE1: ACK is output when

(33) Centronics ACK/BUSY timing setting

(34) Web printer function

(35) KB-80 keyboard connection

(36) Ribbon near end detection

(37) Printer IP address ***.***.***.*** (38) Gateway IP address ***.***.***.*** (39) Subnet mask ***.***.***.*** (40) True type font registration area size 0 KB to 896 KB (unit of 64 KB) (41) External character registration area size 0 KB to 896 KB (units of 64 KB) (42) PC saving area size 0 KB to 896 KB (units of 64 KB)

(43) Socket communication setting and port number

TYPE2: ACK is output after canceling

ON: Available OFF: Unavailable ON: Connect OFF: Not connect 30m: Warning when the remaining

70m: Warning when the remaining

ON: Communicable OFF: Not communicable Port No.: 0 -065535

canceling BUSY.

BUSY.

ribbon length is about 30 m.

ribbon length is about 70 m.

A4.8.3 Magnified Views of Slant Line Pattern

•

1-dot Slant Line (Black Area Ratio: 16.7%)

•

3-Dot Slant Line (Black Area Ratio: 16.7%)

A4-27

Page 78

APPENDIX 5 PRINT SAMPLES

EO1-33032

APPENDIX 5 PRINT SAMPLES

Font

APPENDIX 5 PRINT SAMPLES

A5- 1

Page 79

APPENDIX 5 PRINT SAMPLES

EO1-33032

APPENDIX 5 PRINT SAMPLES (Cont.)

Bar codes

0: JAN8, EAN8 1: MSI

2: Interleaved 2 of 5 3: CODE39 (Standard)

4: NW7 5: JAN13, EAN13

6: UPC-E 7: EAN13+2 digits

8: EAN13+5 digits A:CODE128

B: CODE39 (Full ASCII) C: CODE93

G: UPC-E+2 digits H: UPC-E+5 digits

I: EAN8+2 digits J: EAN8+5 digits

APPENDIX 5 PRINT SAMPLES

A5- 2

Page 80

APPENDIX 5 PRINT SAMPLES

EO1-33032

APPENDIX 5 PRINT SAMPLES (Cont.)

K: UPC-A L: UPC-A+2 digits

M: UPC-A+5 digits N: UCC/EAN128

O: Industrial 2 of 5 P: PDF417

Q: Data Matrix R: Customer bar code

S: Customer bar code of high priority T: QR code

U: POSTNET V: RM4SCC

W: KIX Code X: Micro PDF417

Z: MaxiCode

APPENDIX 5 PRINT SAMPLES

A5- 3

Page 81

GLOSSARIES EO1-33032

GLOSSARIES

Bar code

A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehousing, etc. Reading bar codes is a fast and accurate means of capturing data while keyboard entry tends to be slow and inaccurate.

Batch mode

Issue mode that continuously prints media until the required number has been printed.

Black mark

A mark printed on the media enabling the printer to detect the correct start position of the media, helping to maintain constant print position.

Black mark sensor

A reflective sensor that detects the difference between a black mark and the print area to find the print start position.

DPI

Dots Per Inch A unit used to express print density or resolution.

Expansion I/O interface

This interface allows the printer to be connected to an external device such as a applicator and to receive feed, print start, and pause signals from that device and to send back print, pause, and error status signals to the external device.

Feed gap sensor

A transmissive sensor that detects the difference between the gap between labels and the label itself, to find the print start position of the label.

Font

A complete set of alphanumeric characters in one style of type. E.g. Helvetica, Courier, Times

Gap

Distance from the bottom of one label to the top of the next

IPS

Inchs per second A unit used to express print speed.

KB-80 keyboard interface

This interface allows the B-492L/R printer to connect to the optional KB-80 keyboard providing it with a standalone capability. Label programs may be stored in the KB-80 flash memory and labels can be printed using data input through the keyboard instead of from a host computer.

LCD

Liquid Crystal Display Installed on the operation panel and displays operation modes, error messages and so on.

Label

A type of media with adhesive backing supplied on a backing paper.

Media

Material on which images are printed by the printer. Label, tag paper, fanfold paper, perforated paper, etc.

PCMCIA interface

An optional interface board that may be installed in the B-492L/R printer to allow the use of the small credit card sized PC cards such as flash memory cards and LAN cards. PCMCIA is the acronym for Personal Computer Memory Card International Association.

Printer driver

A software program that will convert the application program’s printing request into the language that the printer understands.

Print head element

The thermal print head consists of a single line of tiny resistive elements which when current is allowed to flow through them it heats up causing a small dot to be burned onto thermal paper or a small dot of ink to be transferred from a thermal ribbon to ordinary paper.

Page 82

GLOSSARIES EO1-33032

GLOSSARIES

Pre-printed label

A type of label on which characters, logos, and other designs have been already printed.

Printing speed

The speed at which printing occurs. This speed is expressed in units of IPS (inches per second).

Reflective sensor

See Black mark sensor.

Resolution

The degree of detail to which an image can be duplicated. The minimum unit of divided image is called a pixel. As the resolution becomes higher, the number of pixels increases, resulting in a more detailed image.

Ribbon

An inked film used to transfer an image onto the media. In thermal transfer printing, it is heated by the thermal print head, causing an image to be transferred onto the media

Supply

Media and ribbon

Thermal direct printing

A printing method using no ribbon, but thermal media which reacts to heat. The thermal print head heats the thermal media directly, causing print image to be printed on the media.

Thermal print head

A print head using thermal transfer or thermal direct printing method..

Thermal transfer printing

A printing method that uses the thermal print head to heat an ink or resin coating on the ribbon against the media, causing the ink/resin to transfer onto the media.

Threshold setting

A sensor setting operation to help the printer maintain a constant print position on pre-printed media. .

Transmissive sensor

See Feed gap sensor.

X Axis

In the printer, it is the horizontal position (left and right) of the print on the label. This position may be adjusted by command from the host computer, or by a parameter change on the printer.

Page 83

INDEX EO1-33032

INDEX

Backing paper 2-9, A1-3 Bar code A1-1, A4-19, A5-2 Batch mode 2-9 Black mark 2-8, A1-2 Black mark length A1-3 Black mark sensor 2-8, A4-13

Centronics 1-3, 2-2, 2-3, A1-1

Dimensions 1-2, 1-5, A1-1 DC Power Connector 1-3, 1-5 DC Power Cable 2-4

Effective print range A1-4 ERROR LED 1-4, 3-1 Error message 5-1 Expansion I/O interface 1-3, 2-3, A1-1

Fan filter 2-2 Feed gap sensor 2-8, A4-13 FEED key 1-4, 3-1 Flash memory card 2-13, A1-2

Gap between labels 2-8, A1-3 Gap length A1-3 Guaranteed print area A1-4

Head lever 1-4, 2-6

Interface A1-1 Issue mode 2-9, A4-17

Jammed media 5-1, 5-3

KB-80-QM keyboard 1-1, 2-3 Keyboard interface 1-3, 2-3, A1-1 Keyboard module A1-2

Label A1-2 Label length A1-3 Label pitch A1-3 Label width A1-3 LCD message display 1-4, 3-1, A1-1

Maintenance counter A4-24 Media 4-5, A1-2 Media guide plate 4-2

ONLINE LED 1-4, 3-1 Operation Panel 1-3, 1-4, 3-1

Parallel interface 1-3, 2-3, A1-1 Parallel port 2-3 PAUSE key 1-4, 3-1 PCMCIA card 2-12 PCMCIA interface board 2-12, A1-2 Platen 4-1 Power consumption A1-1 Power cord 1-1, 2-4 POWER LED 1-4, 3-1 Power supply unit 1-5 Power switch 2-4, 2-5 Pre-printed label 5-3 Printer driver 6-1 Printer parameter A4-2, A4-6 Print head 1-3, 4-1 Print head element 4-1, A4-5 Printing method A1-1 Printing speed A1-1

Page 84

INDEX EO1-33032

INDEX

Reflective sensor A1-4 Resolution A1-1 RESTART key 1-4, 3-1 Ribbon 2-11, 4-5, A1-5 Ribbon width A1-5 Rotation A1-1 RS-232C 1-3, 2-2, 2-3, A1-1, A3-1

Self diagnostic test A4-2, A4-3, A4-21 Sensor 2-8, 5-1 Serial interface 1-3, 2-3, A1-1, A3-1 Supply voltage A1-1

Test print 2-13, A4-14 Thermal direct A1-1 Thermal transfer A1-1 Threshold setting 5-3 Transmissive sensor A1-3 Two dimensional code A1-1

Weight A1-1

Page 85

Page 86

PRINTED IN JAPAN

EO1-33032

Toshiba B-492L, R-TH10 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

TABLE OF CONTENTS

1.6 Appearance of the Power Supply Unit

2.2 Procedure before Operation

2.3 Fitting the Fan Filter

Error Messages Problems/Causes Solutions

Possible Problems Causes Solutions

The Self-Diagnostic Test contains the following sub menus:

The Printer Parameter Fine Adjustment menu contains the following.

GLOSSARIES

INDEX