Toshiba B-450-QQ User Manual

TEC Thermal Printer

Table of Contents

B-450-QQ SERIES

Owner’s Manual

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. (for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the user's authority to operate the equipment.

"This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations."

"Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur de Canada."

(for CANADA only)

(for QQ, QQ-PAC only)

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the symbol. (The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the symbol. (The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

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WARNING

Any other than the specified AC voltage is prohibited.

Prohibited

Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.

If the machines share the same outlet with any other electrical appliances which consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause the machines to malfunction.

Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric shock.

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

Prohibited

Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.

Disconnect the plug.

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

(i)

Disconnect the plug.

Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or elec- tric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorized TOSHIBA TEC representative for assistance.

Safety Summary

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Disconnect the plug.

Connect a grounding wire.

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.

Disconnect the plug.

No disassembling.

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.

Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine.

This indicates that there is the risk of personal Injury or damage to

CAUTION

objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

• Try to avoid locations that have the following adverse conditions: * Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.

• Ensure the printer is operated on a level surface.

• Any data stored in the memory of the printer could be lost during a printer fault.

• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference.

• Unplug the machine whenever you are working inside it or cleaning it.

• Keep your work environment static free.

• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.

• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.

• Do not lean against the machine. It may fall on you and could cause injury.

• Care must be taken not to injure yourself with the printer paper cutter.

• Unplug the machine when it is not used for a long period of time.

Request Regarding Maintenance

• Utilize our maintenance services. After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

• Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines, preventing accidents beforehand. For details, please consult your authorized TOSHIBA TEC representative for assistance.

• Using insecticides and other chemicals Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

(ii)

Page

1. INTRODUCTION ................................................................................................ 1- 1

1.1 APPLICABLE MODEL ................................................................................ 1- 1

1.2 ACCESSORIES .......................................................................................... 1- 1

2. SPECIFICATIONS.............................................................................................. 2- 1

2.1 GENERAL SPECIFICATIONS .................................................................... 2- 1

2.2 PRINTING SPECIFICATIONS .................................................................... 2- 1

2.3 PAPER (LABEL/TAG) SPECIFICATIONS .................................................. 2- 2

2.4 RIBBON SPECIFICATIONS ....................................................................... 2- 2

2.5 OPTION ...................................................................................................... 2- 2

3. APPEARANCE................................................................................................... 3- 1

3.1 FRONT/REAR VIEW................................................................................... 3- 1

3.2 OPERATION PANEL .................................................................................. 3- 1

4. DIP SWITCH FUNCTIONS................................................................................. 4- 1

5. SETUP PROCEDURE ........................................................................................ 5- 1

5.1 REQUIREMENTS FOR OPERATION ........................................................ 5- 1

5.2 SETTING UP THE PRINTER...................................................................... 5- 1

6. INSTALLATION PROCEDURE ......................................................................... 6- 1

6.1 INSTALLING THE SUPPLY HOLDER UNIT .............................................. 6- 1

6.2 CONNECTING THE POWER CORD AND CABLES.................................. 6- 1

7. LOADING THE RIBBON .................................................................................... 7- 1

8. LOADING THE PAPER...................................................................................... 8- 1

9. THRESHOLD SETTING..................................................................................... 9- 1

10.CARE/HANDLING OF THE PAPER AND RIBBON ........................................ 10- 1

11.GENERAL MAINTENANCE............................................................................. 11- 1

11.1CLEANING ................................................................................................ 11- 1

11.2COVERS ................................................................................................... 11- 2

11.3REMOVING JAMMED PAPER ................................................................. 11- 3

12.TROUBLESHOOTING ..................................................................................... 12- 1

APPENDIX............................................................................................................. 13- 1

INDEX

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CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

1. INTRODUCTION

1.1 APPLICABLE MODEL

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1. INTRODUCTION

Thank you for choosing the TEC B-450 Series thermal/transfer printer. This new generation high performance high quality printer is equipped with the latest hardware including the newly developed high density (11.8 dot/mm, 300 dot/inch) print head. This allows very clear print at a maximum speed of 101.6 mm/sec. (4 inch/sec.). Other standard features include an external paper supply. Optional features include a strip mechanism and cutter mechanism. This manual contains general set-up and maintenance information and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference.

1.1 APPLICABLE MODEL

• B-452-TS10-QQ • B-452-TS10-QQ-US

• B-452-TS11-QQ-PAC • B-452-TS11-US-PAC

Model name description

B - 4 5 2 - T S 1 0 - Q Q - P A C

Resolution T: 11.8 dots/mm (300 dpi)

Thermal direct/Thermal transfer

1.2 ACCESSORIES

Owner's Manual

(EO1-33006)

Special Code US: North America Block PAC: with a start up kit No description: without a start up kit

Destination Code QQ: Canada, Mexico, etc. US: North America Block

Specification 10: without Centronics interface and expansion memory 11,12: with Centronics interface and expansion memory

Issue mode S: Batch

Start Up Kit

Power Cord

The PAC model also includes the following accessories.

Supply Holder

Spacer

Supply Holder Unit

1-1

CD-ROM

Parallel Interface Cable

Ribbon

2. SPECIFICATIONS

2.1 GENERAL SPECIFICATIONS

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2.1 GENERAL SPECIFICATIONS

Model

Item

B-452-TS10-QQ

Supply voltage 100 ~ 120V, 60Hz Power consumption 0.94 A, 47 W maximum (standby: 0.3 A, 18 W maximum) Operating temperature 5˚C ~ 40˚C Relative humidity 25% ~ 85%RH (no condensation) Dimensions 270 mm (width) x 245 mm (height) x 200 mm (depth), with Supply holder

unit 410 mm (depth)

Weight 4.7 kg (without paper and ribbon)

2.2 PRINTING SPECIFICATIONS

Model

Item

Print head Thermal print head 11.8 dots per mm (300 dots per inch) Printing methods Direct thermal or Thermal transfer Print speeds 50.8 mm/sec. (2 inch/sec.) for serial barcodes and two-dimensional codes,

101.6 mm/sec. (4 inch/sec.) Maximum print width 105.7 mm (4.16 inches) Dispensing modes Batch (Continuous), Strip (Option) and Cut modes (Option)

(Both cut and strip modes are available only when their respective modules are fitted.)

Available bar-code types JAN8, JAN13, EAN8, EAN8 + 2 digits, EAN8 + 5 digits

EAN13, EAN13 + 2digits, EAN13 + 5 digits UPC-E, UPC-E + 2 digits, UPC-E + 5 digits UPC-A, UPC-A + 2 digits, UPC-A + 5 digits MSI, ITF, NW-7, CODE39, CODE93, CODE128 Industrial 2 to 5, UCC/EAN128, Customer bar code, POSTNET

RM4SCC, KIX code Two-dimensional code Data Matrix, PDF417, QR code, Maxi code Graphics All types of graphic files are available when using the windows driver.

However, only BMP and PCX files are available when using the program-

ming commands. Fonts Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size),

Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes),

OCR (2 types), Writable characters, Outline font (7 type)

Optional Ture Type Fonts (20 type) Rotations 0˚, 90˚, 180˚, 270˚ Standard interfaces Serial interface (RS-232C)

Optional parallel interface (Centronics)

Optional keyboard interface

B-452-TS10-QQ

∗

Data MatrixTM is a trademark of International Data Matrix, Inc. PDF417 is a trademark of Symbol Technologies, Inc. QR code is a trademark of DENSO CORPORATION. Maxi code is a trademark of United Parcel Service of America, Inc.

2-1

2. SPECIFICATIONS

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2.3 PAPER (LABEL/TAG) SPECIFICATIONS

Label dispensing mode

Item

Span of one label/tag

Label length Width including backing paper Label width Gap length Black mark length (Tag paper) Effective print width Effective print length

Label

Tag Print speed up/slow down area Black mark length (Label) Outer roll diameter Thickness

2.4

RIBBON SPECIFICATIONS

Type Spool type Width 60 mm ~ 110 mm Length (300 m) Outer diameter Ø65 mm (max.)

Batch mode

15.0 ~ 999.0

13.0 ~ 997.0

2.0 ~ 20.0

MAX. ø152.4 (Paper Core ø38, 40, 42 or 76.2)

0.1 ~ 0.17

[Unit: mm]

Strip mode Cut mode

25.4 ~ 999.0

23.4 ~ 997.0

Label: 37.0 ~ 999.0

Tag: 25.4 ~ 999.0

31.0 ~ 993.0

25.4 ~ 114.0

22.4 ~ 111.0

2.0 ~ 20.0

6.0 ~ 20.0

2.0 ~ 20.0

10.0 ~ 105.7

15.0 ~ 500.0

1.0

MIN. 2.0

0.13 ~ 0.17

0.1 ~ 0.17

NOTES: 1. To ensure good print quality and maximum print head life use only TOSHIBA TEC specified paper and

ribbons.

2. For further information about paper and ribbon, refer to Section 10. CARE/HANDLING OF THE PAPER AND RIBBON.

2.5 OPTION

Option Name

Cutter module

Strip module

Programmable Keyboard module

Expansion I/O interface board

Centronics interface board

Type

B-7204-QM

B-7904-H-QM

KB-80-QM

B-7704-IO-QM

B-7704-C-QM

This cutter module uses a rotary cutter. It cuts backing paper of labels and tag paper automatically in "stop and cut" mode.

This strip module strips the label from the backing paper with the take-up block and strip block. When the rewinder guide plate is attached, the tag paper and label with backing paper are wound.

This module is an external intelligent keyboard unit.

Installing this board in the printer allows a connection with an external device with the exclusive interface, such as the Keyboard module.

Installing this board in the printer allows a connection with a PC by the Centronics parallel interface.

Use

LAN I/F Board (TS model only)

B-7704-LANQM

This board enables the printer to be used in a LAN network by using the command language.

NOTE: To purchase the OPTIONAL KIT, please contact your authorized TOSHIBA TEC represen-

tative or TOSHIBA TEC Head Quarter.

2-2

3. APPEARANCE

3.1 FRONT/REAR VIEW

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3.1 FRONT/REAR VIEW

Operation Panel

Paper Outlet

Front View Rear View

Paper Guide

Top Cover

Paper Guide Lock Lever

Power Switch

O : OFF I:ON

Supply Holder

AC Power Inlet

Fig. 3-1

Optional parallel Interface Connector (Centronics)

DIP Switch

Optional Keyboard Connector

Optional LAN Interface Connector

Serial Interface Connector (RS-232C)

3.2 OPERATION PANEL

Fig. 3-2

POWER LED (Green)

Lights when the power is turned on.

ON-LINE LED (Green)

1) Flashes when communicating with a host computer.

2) On while printing.

ERROR LED (Red)

Lights when a communication error occurs, when the paper/ribbon ends or the printer is not operating correctly.

FEED Key

Feeds paper.

PAUSE Key

Pauses printing. Resets the printer when paused or when an error occurs.

3-1

+ 21 hidden pages

Toshiba B-450-QQ User Manual

TABLE OF CONTENTS

Operation Panel