Toshiba B-443 User Manual

TEC Bar Code Printer

B-443

Owner’ s Manual

LIST OF STANDARDS OF CONFORMITY

Manufacturer : TOSHIBA TEC Corporation Address : 570 Ohito, Ohito-cho, Tagata-Gun, Shizuoka-ken, 410-2392

Japan declares that following product

Product Name : Bar Code Printer Model : B-443-QP Options : All

conforms to the following product specifications

Safety : EN 60950 EMC : EN 55022

EN 50082-1

Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73/23/ ECC, and the EMC directive 89/336/ECC.

TÜV / GS

Wichtige Sicherheitshinweise

1. Bitte lesen Sie diese Hinweise sorgfältig durch.

2. Bewahren Sie diese Anleitung für den späteren Gebrauch auf.

3. Vor dem Reinigungsvorgang ist der Drucker von Stromnetz zu trennen. Verwenden Sie keine Flüssig-oder Aerosolreiniger. Am besten eignet sich ein angefeuchtetes Tuch.

4. Die Netzsteckdose sollte nah am Drucker liegen und leicht zugänglich sein.

5. Der Drucker ist vor Feuchtigkeit zu schützen.

6. Bei der Aufstellung ist auf einen sicheren Stand der Druckers zu achten. Ein Kippen oder Fallen könnte Beschädigungen hervorrufen.

7. Beachten Sie die Anschlußwerte der Druckers beim Anschluß an das Stromnetz.

8. Diese Gerät kann bis zu einer Außentemperatur von maximal 40oC betrieben werden.

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CAUTION:

1. This manual may not be copied in whole or in part without prior written

permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any

queries you may have in this manual.

Changes or modifications not expressly approved by manufacturer for compliance could void the user’ s authority to operate the equipment.

CAUTION:

To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover.

CAUTION:

Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement.

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CONTENTS

1. PRODUCT INTRODUCTION................................................................ 1

1.1 Compliances.....................................................................................................1

2. GETTING STARTED............................................................................. 2

2.1 Applicable Model..............................................................................................2

2.2 Unpacking and Inspection................................................................................2

2.3 Equipment Checklist.........................................................................................2

2.4 Printer Parts......................................................................................................4

2.5 External Label Roll Mount ................................................................................7

2.6 Buttons and Indicators......................................................................................8

3. SET UP.................................................................................................. 9

3.1 Setting Up the Printer.......................................................................................9

3.2 Loading Label and Tag Stock...........................................................................9

3.3 Self-Peeling Function.....................................................................................12

3.4 Ribbon Loading Instructions...........................................................................14

3.5 Install External Label Roll Mount....................................................................17

3.6 Install Memory Module....................................................................................18

3.7 Self Test .........................................................................................................19

3.8 Dump Mode....................................................................................................20

4. USING B-443 ...................................................................................... 21

4.1 Power-on Utilities............................................................................................21

4.1.1 Self Test Utility........................................................................................21

4.1.2 Gap Sensor Calibration Utility.................................................................21

4.1.3 Printer Initialization..................................................................................22

4.2 Error Messages..............................................................................................23

4.3 Troubleshooting Guide...................................................................................24

5. SPECIFICATIONS, OPTIONS, & SUPPLIES .................................... 25

5.1 Specifications .................................................................................................25

5.1.1 Printer......................................................................................................25

5.1.2 Indicators and Buttons.............................................................................25

5.1.3 Communication Interface.........................................................................25

5.1.4 Power Requirements...............................................................................25

5.1.5 Environment ............................................................................................26

5.1.6 Printer Body.............................................................................................26

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5.2 Options...........................................................................................................26

5.3 Supplies..........................................................................................................27

5.3.1 Label Stock..............................................................................................27

5.3.2 Ribbon.....................................................................................................27

iii

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Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the symbol. (The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the symbol. (The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

This indicates that there is the risk of death or serious injury if the

WARNING

Any other than the specified AC voltage is prohibited.

Prohibited

Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.

If the machines share the same outlet with any other electrical appliances which consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause the machines to malfunction.

Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric shock.

machines are improperly handled contrary to this indication.

Prohibited

Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.

Disconnect the plug.

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause

fire or electric shock.

Disconnect the plug.

Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or elec- tric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorized TOSHIBA TEC representative for assistance.

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Disconnect the plug.

Connect a grounding wire.

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.

Disconnect the plug.

No disassembling.

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.

Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine.

This indicates that there is the risk of personal Injury or damage to

CAUTION

objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

• Try to avoid locations that have the following adverse conditions: * Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.

• Ensure the printer is operated on a level surface.

• Any data stored in the memory of the printer could be lost during a printer fault.

• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference.

• Unplug the machine whenever you are working inside it or cleaning it.

• Keep your work environment static free.

• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.

• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.

• Do not lean against the machine. It may fall on you and could cause injury.

• Care must be taken not to injure yourself with the printer paper cutter.

• Unplug the machine when it is not used for a long period of time.

Request Regarding Maintenance

• Utilize our maintenance services. After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

• Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines, preventing accidents beforehand. For details, please consult your authorized TOSHIBA TEC representative for assistance.

• Using insecticides and other chemicals Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

1. PRODUCT INTRODUCTION

Thank you very much for purchasing TEC B-443 bar code printer. The attractive desktop printer delivers superior performance at an economical price. Both powerful and easy-to-use, B-443 printer is your best choice among desktop direct thermal and thermal transfer label printers.

B-443 printer offers both thermal transfer and direct thermal printing at selectable speeds of 1.5, 2.0 and 3.0 inches per second. It can accept a wide range of media, including roll feed, die-cut, and fan-fold labels or tags for both thermal transfer and direct thermal printing. All of the most frequently used bar code formats are available. Fonts and bar codes can be printed in any one of four directions. B-443 printer provides a choice of five different sizes of alphanumeric fonts. By using font multiplication, an even greater range of sizes is possible. Smooth fonts can be downloaded from the user friendly, “Label

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Design” Windows software. In addition, B-443 is capable of independently executing BASIC programming functions, including arithmetic, logical operation, loop, flow-control and file management, among others. This programming capability provides the greatest efficiency in label printing. The status of printer and error messages may either be printed out or viewed on a monitor by means of the RS-232 connection.

1.1 Compliances

CE, TÜV-GS

2. GETTING STARTED

2.1 Applicable Model

B - 4 4 3 – Q P

Destination Code QP: Europe GH12-GB: UK

2.2 Unpacking and Inspection

The printer has been specially packaged to withstand damage in the shipping process. However, for fear that unexpected damage might occur, upon receiving

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the bar code printer, carefully inspect the package and the device. In case of evident damage, contact the carrier directly to specify the nature and extent of the damage. Please retain the packaging materials in case you need to reship the printer.

2.3 Equipment Checklist

l One B-443 bar code printer unit l Ribbon paper core l Ribbon supply/rewind spindle (2 pcs.) l Label supply roll spindle l External label roll mount l Power supply l Power cord l Centronics interface cable l Windows driver l Label Design Windows software

Separately purchased items may also be included. These additional items may include:

l Additional labels l Additional ribbons l Memory module l Cutter

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l Portable LCD keyboard

If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.

2.4 Printer Parts

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Figure 1. Top front view

1. Cover Release Button

2. PWR., ON-LINE and ERR. Indicators

3. PAUSE Button

4. FEED Button

5. Label Dispense Opening

6. Backing Paper Opening (for use with self-peeling function)

+ 24 hidden pages