Toshiba B-415 User Manual

TEC Portable Printer

Table of Contents

B-415 SERIES

Owner’s Manual

CE Compliance (for EU only)

This product complies with the requirements of EMC, Low Voltage and R&TTE Directives including their amendments.

FCC Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, in accordance to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Redirect or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by manufacturer for compliance could void the user's authority to operate the equipment.

CAUTION

To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover.

CAUTION

Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “O” position to stop movement.

“This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.” “Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.”

(for CANADA only)

The B-415-GH25-QM is equipped with a wireless communication device, TEC-BTM. Please be sure to read the enclosed Precautions for Handling of Wireless Communication Devices before using this product.

VORSICHT:

Schallemission: unter 70dB (A) nach DIN 45635 ( oder ISO 7779) Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.

■ For AU EMC

Safety Summary

ENGLISH VERSION EO1-33014

The B-415-GH25-QM is equipped with a wireless communication device, TEC-BTM. Please be sure to read the enclosed Precautions for Handling of Wireless Communication Devices before using this product.

Precautions for Handling of Wireless Communication Devices Bluetooth® Module: TEC-BTM

Trade Mark

Bluetooth is a trademark owned by Bluetooth SIG, Inc. and used by TOSHIBA TEC CORPORATION under license from Japan Total Design Communication Co., Ltd.

The B-415-GH25-QM is equipped with a certified wireless communication module (TEC-BTM). The following cautions are applied to the certified wireless module.

Cautions

General

For all countries and areas

This product is a wireless communication device, and the use of this product is restricted to the following countries or areas. If the product is used in the countries or areas other than the following, you may be punished according to the laws of those countries or areas.

Japan, USA, Canada, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Ireland, Luxembourg, Portugal, Spain, Sweden, The Netherlands, United Kingdom, Australia, New Zealand, Mexico, Switzerland, Norway, Iceland, Hungary, Liechtenstein

For Europe

Hereby, TOSHIBA TEC CORPORATION, declares that this TEC-BTM is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

This equipment uses a radio frequency band that has not been harmonised throughout all EU and EFTA countries, and can be used in the following countries.

Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Ireland, Luxembourg, Portugal, Spain, Sweden, The Netherlands, United Kingdom, Switzerland, Norway, Iceland, Hungary, Liechtenstein

For USA

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modification not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

For Canada

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

(i)

Safety Summary

ENGLISH VERSION EO1-33014

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment that is installed outdoors is subject to licensing.

For safety

Do not use this product in locations where use may be forbidden, for example, in an aeroplane or a hospital. If you do not know the forbidden areas, please refer to and follow the airline company or medical institution guidelines. Flight instrument or medical equipment may be affected, causing a serious accident.

Since this product uses extremely low power compared with mobile phones, it cannot possibly interfere the pacemakers and defibrillators. However, if the use of this product should be likely to have affected the pacemaker or defibrillator, immediately stop using the product and contact your TOSHIBA TEC sales agent.

Do not disassemble, modify, or repair the product. Doing so may cause injury. Also, modification is against the Laws and Regulations for Radio Equipment. Please ask your TOSHIBA TEC sales agent for repair.

Precaution in use

This product communicates with other devices by radio. Depending on the installation location, orientation, environment, etc., its communication performance may deteriorate or devices installed near by may be affected.

Keep away from a microwave. Communication performance may deteriorate or a communication error may occur due to the radio emitted from a microwave.

Keep away from wireless LAN. The product and wireless LAN may interfere with each other, causing a deterioration of communication performance or a communication error.

Do not use the product on a metal table or near a metal object. Communication performance may be deteriorated.

Specification

· Bluetooth class 2

· Built-in protocol stack activated by Bluetooth V1.1 serial port profile

· Operating temperature: -5 to 50°C 25% to 85%RH (No condensation)

· Dimensions: 38.1 mm (W) x 25.4 mm (H) x 7 mm (D)

(ii)

Safety Summary

ENGLISH VERSION EO1-33014

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual and written inside or outside of the printer should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, then contact your authorised TOSHIBA TEC representative for assistance.

Safety Precautions

This Owner's Manual and the products (machines) which you have purchased contain indications which should be observed in order to use the machines safely and prevent harm to yourself and others and damage to property. The meanings of these indications and symbols are given below. Read these indications and become familiar with their contents before reading this Owner's Manual.

This indicates that there is the risk of death or serious injury if the

WARNING

machines are improperly handled contrary to this indication.

• If water or any other liquid enters the machine, turn off the power. Continuous use of the machine under such conditions may cause fire or electric shock.

• If the equipment enclosed is damaged when dropped or subject to shock, turn off the power. Continuous use of the machine under such conditions may cause fire or electric shock.

• Avoid continuous exposure to direct sunlight or high temperature as this may cause fire.

• Do not remove covers or modify the machine by yourself. Doing so may cause fire or electric shock.

• Avoid water, operation with wet hands or cleaning with a moistened cloth. Failure to do this may cause fire or electric shock.

• Do not wipe the machine with a cloth moistened with thinner or other volatile solvent as this may cause fire or electric shock.

• Use the specified battery only. Failure to do this may cause fire or electric shock.

• Danger of explosion if the battery is incorrectly replaced. Replace the battery only with 'TOSHIBA TEC Corporation, Battery Pack Type B-415-BT, 7.2 V 3000 mAh Li-ion'. Discard used batteries according to the manufacturer's instruction.

• ATTENTION: II ya denger d'explosion s'il ya remplacement incorrect de la batterrie. Remplacer uniquement avec une batterie du même type ou d'un type équivalent recommandé par le constructeur. Mettre au rebut les batteries usagées conformément aux instructions du fabricant.

• Do not disassemble and modify the battery because it has a protection unit in it. Doing so may break the protection unit, causing the battery to heat up, burst or burn.

• If the battery gets wet, dry it completely. Using a wet battery may cause fire or electric shock.

• Be aware of the following precautions when using batteries. Otherwise they could heat up, burst or burn.

■ Do not throw the battery into fire or heat it with a microwave or oven, etc.

■ Do not load the battery with the electrodes reversed.

■ Do not connect the electrodes with metal objects like wire. Do not carry or store the battery along

with metal objects such as necklaces, hairpins, etc.

■ Do not stick a needle into, hammer, step on, or drop the battery.

■ Do not solder the battery.

■ Do not leave the battery where the temperature is more than 60° centigrade, such as inside a car or

in direct sunlight.

(iii)

Safety Summary

ENGLISH VERSION EO1-33014

CAUTION

• Keep away from flame or other sources of heat. Failure to do this may cause fire or machine failure.

• Do not drop or shock the machine as this may cause machine failure.

• During lightening, turn off and keep away from the machine because of danger of electric shock and machine failure.

• Avoid locations subject to rapid change in temperature as this causes condensation, causing electric shock or machine failure.

• Do not damage the print head, platen or strip roller with a sharp object. Doing so may cause machine failure.

• Do not touch or contact the print head element with a metal object. Doing so may cause machine failure.

• Use the specified media only. Failure to do this may cause machine failure.

• Be sure to turn off the machine before replacing the battery, or machine failure may occur.

• Do not charge the battery near flame or under direct sunlight. High temperature may activate or damage the protection unit of the battery, disabling the electric charge or causing it to overheat, burst, or burn.

• Unload the battery when the machine will not be used for a long time. Failure to do this may cause machine failure.

• Keep the battery away from flame, a heat source or other locations subject to high temperature. Failure to do this may cause it to over heat or burn.

• Use the specified battery charger only. Failure to do this may cause the battery to overheat, burst or burn.

• Do not force the battery into the machine or battery charger. Doing so may cause the battery to overheat, burst or burn. Check for the correct electrode.

• Do not connect the battery to a power outlet or a car cigarette lighter jack as this may cause the battery to overheat, burst or burn.

• Because the B-415-BT battery is exclusively for the B-415 printer, do not use the battery in other machines. Doing so may damage the battery or affect the performance and life of the battery.

This indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly. (1)Try to avoid locations that have the following adverse conditions:

* Temperatures below -5°C and above 50°C * Direct sunlight * Excessive vibration

(2)The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild deter-

gent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

(3)USE ONLY TOSHIBA TEC SPECIFIED media. (4)DO NOT STORE the consumables/media where they might be exposed to direct sunlight, high tempera-

tures, high humidity, dust, or gas.

(5)Any data stored in the memory of the printer could be lost during a printer fault. (6)DO NOT open the media or battery covers and battery cover during operation. Doing so will stop printer

operation.

(7)DO NOT scratch the surface of printed labels or receipt with a sharp object.

NOTE: When the printer is not used for a long period of time, please keep it with the media cover open. Failure to do this may deform the platen by the print head's pressure.

(iv)

ENGLISH VERSION EO1-33014

Page

1. INTRODUCTION ........................................................................................................E1-1

1.1 Applicable Model ..............................................................................................E1-1

1.2 Accessories ......................................................................................................E1-1

2. SPECIFICATION........................................................................................................ E2-1

2.1 Printer...............................................................................................................E2-1

2.2 IrDA Interface ................................................................................................... E2-1

2.3 Serial Interface (RS-232C) (for GH24 and GH34 models)...............................E2-2

2.4 Radio Interface (for GH34 model) ....................................................................E2-2

2.5 Bluetooth Interface (for GH25 model) .............................................................. E2-2

2.6 External DC Input ............................................................................................. E2-3

2.7 Battery .............................................................................................................. E2-3

2.8 Option...............................................................................................................E2-3

2.9 Media................................................................................................................ E2-4

3. APPEARANCE........................................................................................................... E3-1

3.1 Front/Rear View ...............................................................................................E3-1

3.2 Description of LED Lamp .................................................................................E3-1

3.3 Description of Switch/Button ............................................................................E3-1

4. LOADING AND REMOVING THE BATTERY ...........................................................E4-1

5. ATTACHING THE SHOULDER STRAP.................................................................... E5-1

6. SET UP PROCEDURE............................................................................................... E6-1

6.1 Requirements for Operation............................................................................. E6-1

7. LOADING THE LABEL..............................................................................................E7-1

7.1 How to Load the Liner Backed Label Roll ........................................................ E7-1

7.2 How to Load the Linerless Label Roll...............................................................E7-3

8. ISSUING THE MEDIA ................................................................................................ E8-1

9. SELF-DIAGNOSTIC TEST PRINT............................................................................. E9-1

10. CARE/HANDLING OF THE MEDIA......................................................................... E10-1

11. GENERAL MAINTENANCE .................................................................................... E11-1

11.1 Cleaning .........................................................................................................E11-1

11.2 Covers and Operation Panel .......................................................................... E11-2

11.3 Removing Jammed Media.............................................................................. E11-2

12. LED DISPLAY AND TROUBLESHOOTING ...........................................................E12-1

13. ERROR PROCESS .................................................................................................. E13-1

CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of

TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries

you may have in this manual.

1. INTRODUCTION

ENGLISH VERSION EO1-33014

1.1 Applicable Model

1. INTRODUCTION

Thank you for purchasing the TEC B-415 series portable printer. The B-415 printer displays its high performance with extraordinarily high speed printing up to 50.8 mm/ sec. It has a considerably compact and light body of 111 mm in height, 180 mm* in width and 57 mm in depth, weighing about 800 g. (*The width of the GH25 model is 170 mm.) There are three models in the B-415 series depending on the wireless communicatio method: IrDA (for GH24 model), IrDA + Bluetooth (for GH25 model), and IrDA + minute radio (for GH34 model). Owing to a low power consumption design and use of a chargeable lithium battery as a power source, this printer can issue 200 pieces of 63.5-mm pitch labels with a fully-charged battery. Loading a label roll is very simple; just put a label roll into the printer and close the media cover. This manual contains general set-up and maintenance information and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference.

1.1 Applicable Model

• B-415 Series Model name description

B - 4 1 5 - G H 2 4 - Q M

Destination GB: Great Britain QP: Europe QM: Other countries

Interface 24: IrDA + RS-232C 25: IrDA + Bluetooth 34: IrDA + RS-232C + Radio

Issue Type H: Batch/Strip S: Batch

Dot density of the print head G: 8 dots/mm

NOTE: The B-415-GH34-GB model is for exclusive use in Great Britain.

1.2 Accessories

Owner's Manual Print Head Cleaner Lithium ion Battery Pack

(EO1-33014) (24089500013)

THERMAL HEAD CLEANER

Linerless Adapter Shoulder Strap

(2 pcs.)

E1-1

2. SPECIFICATIONS

ENGLISH VERSION EO1-33014

2.1 Printer

2. SPECIFICATIONS

2.1 Printer

Item Description

Dimensions GH24/GH34 model: 180 mm (W) x 111 mm (H) x 57 mm (D)

GH25 model: 170 mm (W) x 111 mm (H) x 57 mm (D) Weight Approximate 800 g (Including a battery) Operating temperature -5°C ~ 50°C Operating humidity 25%~ 85% RH (No condensation) Issue mode Batch mode/Strip mode Print head Thermal print head Print method Thermal direct Print head dot density 8 dots/mm (203 dpi) Print speed Max. 50.8 mm/sec. Effective print width Label: ~ 98.6 mm

Receipt: ~ 101.6 mm

Linerless Label: ~ 91.6 mm Fonts Standard characters and characters under barcodes (1 size), Bold character

(1 size), Price font (2 sizes), Times Roman medium (6 sizes), Helvetica (6 sizes), Presentation (1 size), Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes), OCR (2 types), Gothic725 Black: 6 point, Writable characters (2 sizes), TEC font (2 types), Dutch801 bold, Brush738 regular, Gothic725 black

Bar code types JAN8, JAN13, EAN8, EAN13, UPC-A, UPC-E, CODABAR (NW7), CODE39,

CODE128, EAN128, Interleave 2 of 5, MSI, Data Matrix, PDF417,

Maxi Code, QR Code, Micro PDF417, Customer Barcode,

Prior Customer Barcode Interface GH24 model: IrDA + RS-232C

GH25 model: IrDA + Bluetooth

GH34 model: IrDA + RS-232C + Radio Power source Lithium ion battery 7.2V

3000mAh (official)

* Data MatrixTM is a trademark of International Data Matrix, Inc.

PDF417 is a trademark of Symbol Technologies, Inc. QR code is a trademark of DENSO CORPORATION.

Maxi code is a trademark of United Parcel Service of America, Inc.

2.2 IrDA Interface

Item Description

Type Physical layer conforming to IrDA-SIR V1.0 Transmission speed 19200 bps

9600 bps (for IrCOMM only) Communicable distance 0.3 m max. Peak wavelength of the infrared ray 850 to 900 nm Communicable angle ±15° degrees max. Ambient light immunity 1000 lx max. (under a fluorescent lamp or incandescent lamp) Intensity of emission Min. 36mW/SR (θh, θv ≤ ±15°) Receivable infrared ray Min. 7µW/cm2 (θh, θv ≤ ±15°) Protocol Start-stop synchronization, Half duplex transmission

Start bit = 1 bit, Stop bit = 1 bit, 8 bit data, Non parity Data code JIS 8 code, Packed BCD code, Shift JIS code Error detection CRC (16 bits),

Generating polynomical X16+X12+X5+1 Transmission protocol TEC Protocol, IrCOMM (9-WIRE)

E2-1

2. SPECIFICATIONS

2.3 Serial Interface (RS-232C) (for GH24 and GH34 models)

ENGLISH VERSION EO1-33014

2.3 Serial Interface (RS-232C) (for GH24 and GH34 models)

Item Description Baud rate 9600 bps Protocol XON/XOFF, 8 bit data, Even parity, Stop bit = 1 bit Signals TXD, RXD, RTS, CTS

NOTE: This printer requires an exclusive printer cable. When purchasing it, please contact your

authorized TOSHIBA TEC representative.

2.4 Radio Interface (for GH34 model)

The following specification is applicable only to the GB and QP models.

Item Description

Type FM superhet UHF radio telemetry receiver (Complies with MPT1340*,

ETS300-220**) Receiving frequency 418 MHz*, 433 MHz** Communication method Unidirectional (Receive only) Transmission speed 4800 bps Protocol 8 bit data, non parity, stop bit = 1 bit Communicating distance 3 m

*: GB model **: QP model

NOTE: The RS-232C interface cable must be disconnected when using the radio communication.

2.5 Bluetooth Interface (for GH25 model)

Item Description Communication method Bluetooth V1.1 (with logo certification) Supported profile Serial port profile Communication class Class 2 Communication distance 3m/360 degrees Service name ZV-AT Device nickname TOSHIBA TEC BT Flow control Credit based flow control Operation mode Slave mode PIN code Not used. Receive buffer 2 K bytes Link break time out 20 sec. Inquiry control No response to any inquiry can be made in 1 minute after the power is

turned ON.

SR mode at page/inquiry scanning R1 scan interval 1.28 sec.

Scan window 22.5 msec.

E2-2

+ 22 hidden pages

Toshiba B-415 User Manual

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