Toro 20337, 20337HD, 20339, 20340, 20349 Warranty

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TheToroWarranty
A2-YearFullWarranty(45DayLimitedWarrantyforCommercialUse)20inMulcher/Bagger
20in,21in,and22inRecycler
®
TheToroGTSStartingGuarantee
A3-Y earFullWarranty(NotApplicableforCommercialUse)
TheT oroCompanyanditsafliate,ToroWarrantyCompany ,pursuantto anagreementbetweenthem,jointlypromisetorepairtheT oroProduct listedbelow ,whenusedforresidentialpurposes*,ifdefectiveinmaterials orworkmanshiporifitstopsfunctioningduetothefailureofacomponent, fortheperiodlistedbelow.
TheT oroCompanyanditsafliate,T oroWarrantyCompany,pursuanttoan agreementbetweenthem,guaranteethatyourToroGTS(Guaranteedto Start)engine,whenusedforresidentialpurposes*,willstartontherstor secondpull,providedtheroutinemaintenancerequiredintheOperator’s Manualhavebeenperformed,orwewillxitfreeofcharge.TheGTS StartingGuaranteedoesnotapplyundercommercialuse.
Thiswarrantycoversthecostofpartsandlabor,butyoumustpay transportationcosts.
*Residentialpurposesmeansuseoftheproductonthesamelotasyourhome.Useatmorethan
onelocationisconsideredcommercialuseandthecommercialwarrantywouldapply.
ProductsCovered
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
WarrantyPeriod
ProductsDetails
20in,21in,and22inRecyclerand20inMulcher/Bagger
1
SomeenginesusedonT oroProductsarewarrantedbytheenginemanufacturer .
Unit Attachments GTS3-yearfull
1
Engine
Toro45days AllOthers
Battery
Residential
2-yearfull 2-yearfull
3-yearfull
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsor workmanship,orifanormal,able-bodiedadultcannolongerstartyour product'sengineinoneortwopulls,followthisprocedure:
1.ContactanyAuthorizedToroServiceDealertoarrangeserviceat theirdealership.T olocateadealerconvenienttoyou,accessourweb siteatwww.T oro.com.Y oumayalsocallthenumberslistedinitem#3 tousethe24-hourT oroDealerlocatorsystem.
2.Bringtheproductandyourproofofpurchase(salesreceipt)tothe ServiceDealer.Thedealerwilldiagnosetheproblemanddetermineif itiscoveredunderwarranty .
3.IfforanyreasonyouaredissatisedwiththeServiceDealer’s analysisorwiththeassistanceprovided,contactusat:
ToroWarrantyCompany CustomerCareDepartment,RLCDivision 811 1LyndaleAvenueSouth Bloomington,MN55420-1196 Tollfreeat888-384-9939(U.S.andCanadiancustomers)
LimitedWarrantyforCommercialUse
TheseT oroProductsusedforcommercial,institutional,orrentaluse, arewarrantedfor45daysagainstdefectsinmaterialsorworkmanship. Componentsfailingduetonormalweararenotcoveredbythiswarranty. Fortheenginewarrantyperiods,seethetableabove.
OwnerResponsibilities
YoumustmaintainyourT oroProductbyfollowingthemaintenance proceduresdescribedintheOperator’sManual.Suchroutinemaintenance, whetherperformedbyadealerorbyyou,isatyourexpense.Parts scheduledforreplacementasrequiredmaintenance(“MaintenanceParts”), arewarrantedfortheperiodoftimeuptothescheduledreplacementtime forthatpart.Failuretoperformrequiredmaintenanceandadjustmentscan begroundsfordisallowingawarrantyclaim.
Commercial
45days 45days
None
90days
1-yearfull
WalkPowerMowers
SteelDecks
ItemsandConditionsNotCovered
Thereisnootherexpresswarrantyexceptforspecialemissionsystem coverageandenginewarrantycoverageonsomeproducts.Thisexpress warrantydoesnotcoverthefollowing:
Costofregularmaintenanceserviceorparts,suchaslters,fuel,
lubricants,oilchanges,sparkplugs,airlters,bladesharpening orwornblades,cable/linkageadjustments,orbrakeandclutch adjustments
Componentsfailingduetonormalwear
Anyproductorpartwhichhasbeenaltered,misused,neglected,or
requiresreplacementorrepairduetoaccidentsorlackofproper maintenance
Pickupanddeliverycharges
RepairsorattemptedrepairsbyanyoneotherthananAuthorizedT oro
ServiceDealer
Repairsnecessaryduetofailuretofollowrecommendedfuel
procedure(consultOperator'sManualformoredetails)
Removingcontaminantsfromthefuelsystemisnotcovered
Useofoldfuel(morethanonemonthold)orfuelwhichcontains
morethan10%ethanolormorethat15%MTBE
Failuretodrainthefuelsystempriortoanyperiodofnon-use
overonemonth
Repairsoradjustmentstocorrectstartingdifcultiesduetothe
following:
Failuretofollowpropermaintenanceproceduresorrecommended
fuelprocedure
Rotarymowerbladestrikinganobject
Specialoperationalconditionswherestartingmayrequiremorethan
twopulls:
Firsttimestartsafterextendedperiodofnon-useoverthree
monthsorseasonalstorage
Cooltemperaturestartssuchasthosefoundinearlyspringand
lateautumn
Improperstartingprocedures-ifyouarehavingdifcultystarting
yourunit,pleasechecktheOperator'sManualtoensurethat youareusingthecorrectstartingprocedures.Thiscansavean unnecessaryvisittoanAuthorizedT oroServiceDealer.
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorized ToroServiceDealerusingT oroapprovedreplacementparts.Repairbyan AuthorizedToroServiceDealerisyoursoleremedyunderthiswarranty.
NeitherTheT oroCompanynorT oroWarrantyCompanyisliablefor indirect,incidental,orconsequentialdamagesinconnectionwiththe useoftheT oroProductscoveredbythesewarranties,includingany costorexpenseofprovidingsubstituteequipmentorserviceduring reasonableperiodsofmalfunctionornon-usependingcompletionof repairsunderthesewarranties.
Somestatesdonotallowexclusionsofincidentalorconsequential damages,orlimitationsonhowlonganimpliedwarrantylasts,sotheabove exclusionsmaynotapplytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveother rightswhichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedToroproductsoutsidetheUnitedStatesor CanadashouldcontacttheirT oroDistributor(Dealer)toobtainguarantee policiesforyourcountry ,province,orstate.Ifforanyreasonyouare dissatisedwithyourDistributor'sserviceorhavedifcultyobtaining guaranteeinformation,contacttheT oroimporter.Ifallotherremediesfail, youmaycontactusatT oroWarrantyCompany .
AustralianConsumerLaw:Australiancustomerswillnddetailsrelating totheAustralianConsumerLaweitherinsidetheboxoratyourlocalT oro Dealer.
3418-412RevB
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