Topcom IP100 User Manual

IP100
USER GUIDE
1.0
Important
To use ‘Caller ID’ (display caller), this service has to be activated on your phone line.
Normally you need a separate subscription from your telephone compan y to activate this
numbers will NOT be shown on the display of your telephone.
UK The features described in this manual are published with reservation to
modifications.
This product is in compliance with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC
.
The Declaration of conformity can be found on :
http://www.topcom.net/support/cedeclarations.php
1 Before Initial use ....................................................................................................3
1.1 Intended Purpose .............................................................................................................3
1.2 Caller ID .......................................................................................................................... 3
1.3 Connection ........................................................................................................... ............3
2 Cleaning .................................................................................................................. 3
3 Disposal of the device (environment) ..................................................................3
4 Safety advice ..........................................................................................................4
5 IP100 Features ........................................................................................................5
5.1 Appearance ......................................................................................................................5
5.2 Interface ..........................................................................................................................5
5.3 Electricity characteristic.................................................................................................... 5
5.4 Software........................................................................................................................... 6
5.5 Standard and Protocols ....................................................................................................6
5.6 Compliant Standard .........................................................................................................6
5.7 Operating requirement .....................................................................................................7
5.8 Package ...........................................................................................................................7
5.9 Installation ........................................................................................................................7
6 Web Configuration ................................. ........................................................ ... .....8
6.1 Access Web setting page .................................................................................................8
6.2 Current state .................................................................................................................... 8
6.3 Network............................................................................................................................ 9
6.4 VoIP SIP Config .............................................................................................................11
6.5 Advance .........................................................................................................................13
6.6 Config Manage ................................................................................ ...............................23
6.7 Update............................................................................................................................ 23
6.8 System Manage..............................................................................................................25
7 Use keypad configure IP100 IP phone ...............................................................27
7.1 Keypad function .............................................................................................................27
7.2 Keypad Menu................................................................................................................. 28
8 Telnet Console .................................... ............................... ............................... ...29
8.1 Introduce ........................................................................................................................29
8.2 Global Command ...........................................................................................................30
9 Tree Structure .......................................................................................................30
9.1 Account ..........................................................................................................................30
9.2 Config ................................................................................................................... ..........30
9.3 Debug (Level 0~7) ......................................................................................................... 35
9.4 download configure to flash ...........................................................................................35
9.5 password ........................................................................................................................35
9.6 reload .............................................................................................................................35
9.7 show system running info ...............................................................................................35
9.8 telnet and logout .............................................................................................................39
9.9 timesettings ....................................................................................................................39
9.10 tracert trace network path info ........................................................................................39
9.11 update IP phone .............................................................................................................39
9.12 upload configure file .......................................................................................................39
10 Network Diagnosis ...............................................................................................39
11 Restore to factory default ....................................................................................40
12 POST Mode(safe mode) .......................................................................................40
13 FAQ ........................................................................................................................40
13.1 How many servers may IP100 register simultaneously? ...............................................40
13.2 Why the settings vanish after reboot? ............................................................................40
13.3 How to use the dial rule? ................................................................................................40
13.4 How to use speed dial function? ....................................................................................41
13.5 How to configure digital map? ........................................................................................41
13.6 How to use Call Forward, Call Transfer and 3-way Conference calls?.......................... 42
13.7 How to use the record function? .................................................................................... 42
13.8 How to use set the IP type via keypad? .........................................................................43
13.9 VLAN implement ............................................................................................................43
14 Topcom warranty .................................................................................................45
14.1 Warranty period ..............................................................................................................45
14.2 Warranty handling.......................................................................................................... 45
14.3 Warranty exclusions....................................................................................................... 46
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1 Before Initial use
Thank you for purchasing this new desktop caller ID telephone.
1.1 Intended Purpose
This product is intend to be connected indoor to an analogue PSTN telephone line.
1.2 Caller ID
Caller ID is a network provider service. After subscribing to Caller ID, this phone will display the caller’s phone number.
1.3 Connection
This device has been designed and manufactured to comply with the 98/482/EC rule, referent to the Pan European connection of a terminal to the Public Switching Telephone Network (PSTN) and following the established guidelines by the 1999/5/EC Directive about radio electric equipments and the reciprocal acknowledge of their conformity. However, due to the fact that there are some differences in the PSTNs from one country to another, the verifying measurements by themselves do not set up an unconditional guarantee for an optimal working in every connection point to the PSTN of any country .If any problem comes up, get in touch firstly with the distributor.
In any case, use conditions for which the product has been created should be respected as well as avoid its use in public or private networks with technical requirements clearly different to those established in the EU.
2 Cleaning
Clean the telephone with a slightly damp cloth or with an anti-static cloth. Never use cleaning agents or abrasive solvents.
3 Disposal of the device (environment)
At the end of the product lifecycle, you should not throw this product into the nor­mal household garbage but bring the product to a collection point for the recy­cling of electrical and electronic equipments. The symbol on the product, user guide and/or box indicate this.
To use ‘Caller ID’ (display caller), this service has to be activated on your phone line. Normally you need a separate subscription from your telephone company to activate this function. If you don’t have the Caller ID function on your phone line, the incoming telephone numbers will NOT be shown on the display of your telep hone.
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Some of the product materials can be re-used if you bring them to a recycling point. By re­using some parts or raw materials from used products you make an important contribution to the protection of the environment. Please contact your local authorities in case you need more information on the collection points in your area.
4 Safety advice
Do not operate the equipment if the telephone cable or the equipment itself is damaged.
If the equipment is dropped, it must be checked by an electrician before further use.
Dangerous voltages are present inside the equipment. Never open the housing or insert objects through the ventilation holes.
Do not allow liquids to get into the equipment. In case of emergency, pull out the plug from the socket.
Similarly, if a fault develops during use or before you start to clean the equipment, pull the plug out of the socket.
Do not touch plug contacts with sharp or metal objects.
Do not carry out any modifications or repairs to the equipment yourself. Have repairs done to the equipment or the mains cable only by a specialist service centre. Unsatisfactory repairs can lead to considerable danger for the user.
Children frequently underestimate the dangers associated with electrical equipment. Therefore you must never leave children unsupervised in the vicinity of electrical equipment.
The equipment is not to be used in a damp room (e.g. bathrooms) or rooms where there is a lot of dust.
Equipment connected to the telephone line during a thunderstorm can be damaged by lightning. Therefore you should pull the plug out of the main socket during a storm.
To completely disconnect the equipment from the electricity supply, the plug must be removed from the socket. When doing this, always pull on the plug itself and never on the cable.
The CE symbol indicates that the unit complies with the essen tial
requirements of the R&TTE directive.
The following safety advice must always be followed before using electrical equipment. Please read carefully through the following information concerning safety and proper use. Make yourself familiar with all the functions of the equipment. Be careful to keep these advice notes and if necessary pass them on to a third party.
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5 IP100 Features
5.1 Appearance
5.2 Interface
Power:Output Power:12VDC,500mA.
WAN:RJ45 po rt.
LAN:RJ45 port.
5.3 Electricity characteristic
Speciality of electric: output the 12V 500mA DC
The network connects:2 RJ45 connect, a WAN, a LAN
Support POE function
IP100
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5.4 Software
Support two sip accounts at the same time.
Redundancies server support.
NAT, Firewall.
DHCP client and server.
Support PPPoE, (used for ADSL, cable modem connecting).
Support major G7.xxx CODEC.
VAD,CNG.
G.168 compliant 32ms echo cancellation
Tone generation and Local DTMF re-generation according with ITU-T
E.164 dial plan and customized dial rules
Hotline.
Speed Dial
Call Forward, Call Transfer, 3-way conference calls
• Record
Caller ID display
DND(Do Not Disturb),Black List,Limit List
Upgrade firmware through FTP, TFTP or HTTP,.
Web management.
Telnet remote management.
Adjustable user password and super password
5.5 Standard and Protocols
IEEE 802.3 /802.3 u 10 Base T / 100Base TX
PPPoE: PPP Protocol over Ethernet
DHCP Client and Server: Dynamic Host Configuration Protocol
G.711 u/a; G729, G7231 5.3/6.3 audio Codec
SIP RFC3261, RFC 2543
IAX2
TCP/IP: Internet transfer and control protocol
RTP: Real-time Transport Protocol
RTCP: Real-time Control Protocol
VAD/CNG save bandwidth
Telnet: Internet's remote login protocol
DNS: Domain Name Server
TFTP: Trivial File Transfer Protocol
HTTP: Hyper Text Transfer protocol
FTP: File Transfer protocol
5.6 Compliant Standard
CE:EN55024,EN55022
FCC part15
Comply with ROHS in EU
Comply with ROHS in China
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Explanation: The letter "e" is the first letter of "environment: and "electronic", The rim is a round with two arrow , stands for recycle. The number 20 stands for the years of environment protection. Please note the years of environment protection is not discarding year nor usage life
5.7 Operating requirement
Operation temperature: 0 to 40°„ C (32°„ to 104°„ F)
Storage temperature: -30°„ to 65°„ C (-22°„ to 149°„ F)
Humidity: 10 to 90% no dew
5.8 Package
Size:338 X 220 X 85mm
Packing List
> IP100 IP phone > Power adaptor (out put 12v ,500mA) > Manual CD
5.9 Installation
Use ethernet cable to connect IP100's LAN port and your computer. Set your computer's ip to the network 192.168.10.x or using dynamic obtain IP. Open your web browser and key in
192.168.10.1. Then you will see the logon page of IP100, the default username and
password is admin/admin for administrator and guest/guest for guest. Set up page for VoIP use only:
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6 Web Configuration
6.1 Access Web setting page
Enter IP100 IP address in the web browser and press ENTER to go to the log on page, and key in the username and password to access IP100 setting page. Default username and password is:
Administrator: Username:admin password: admin User: Username:guest Username:guest
6.2 Current state
This page shows IP100's running state.
Network shows the WAN and LAN port connecting state and current settings. VoIP part show the working state of VoIP, you can see whether IP100 has registered the
public sip server Phone Number public sip and private sip phone numbers.
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6.3 Network
6.3.1 Wan Config
WAN port network setting page. Support static IP, dynamic obtain IP and PPPoE.
Configure Static IP:
----Enable Static;
----Set IP100's IP address in the IP Address;
----Set netmask in the Netmask field;
----Set router IP address in the Gateway;
----DNS Domain:
----Set local DNS server in the Preferred DNS and the Alternate DNS
Configure to dynamic obtain IP
----Enable DHCP; If there is DHCP server in your local network, IP100 will automatically obtain WAN port network information from your DHCP server.
Configure PPPoE:
----Enable PPPoE
----PPPoE server: Enter "ANY" if no specified from your ITSP.
----Enter PPPoE username and pin in the username and password. IP100 will automatically obtain WAN port network information from your ITSP if PPPoE setting and the setup are correct. Notice: If user accesses the IP phone through WAN port. He/She should use the new IP address to access the IP phone when the WAN port address was changed.
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6.3.2 LAN Config
Bridge Mode: Enable this option to switch to bridge mode. IP phone won't assign IP for its LAN port in bridge mode and its LAN and WAN port will be in the same network. (This setting won't take effect unless you save the config and reboot the device)
IP Netmask:Set the IP and Netmask for the LAN DHCP Server:Enable DHCP service in LAN port NAT: Enable NAT.
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6.4 VoIP SIP Config
6.4.1 SIP config
Setting page of public SIP server:
Register Server Addr:Register address of public SIP server Register Server Port: Register port of public SIP server£¨default port is 5060 Register Username: Username of your SIP account (Always the same as the phone
number)
Register Password:Password of your SIP account. Proxy Server Addr: IP address of proxy SIP server (SIP provider always use the same IP
for register server and proxy server, in this case you don't need to configure the proxy server information. )
Proxy Server Port: Signal port of SIP proxy Proxy Username: proxy server username Proxy Password: proxy server password Domain Realm: SIP domain, enter the sip domain if any, otherwise IP100 will use the
proxy server address as sip domain.
Local SIP port: Local SIP register port, default 5060 Phone Number: Phone number of your SIP account Register Expire Time: register expire time, default is 600 seconds. IP100 will auto configure
this expire time to the server recommended setting if it is different from the SIP server.
Detect Interval Time:Co-work with the Auto Detect Server, if Auto Detect Server is enable,
IP100 will periodically detect if the SIP server is available according this setting.
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User Agent: Encrypt Key: The particular service system decrypts of the key , matching with the server
Type usage, the key provide by the particular service system supplier, default is empty.
Server Type: The particular service system supplier carries out the sign and speeches to
encrypt, default is common
DTMF Mode: DTMF signal sending mode: support RFC2833, DTMF_RELAY (inband audio)
and SIP info
RFC Protocol Edition:Current IP100 SIP version. Set to RFC 2543 if the gate need to
communicate to devices (such as CISCO5300) using the SIP 1.0. Default is RFC 3261.
Enable Register: Enable/Disable SIP register. IP100 won't sent register info to SIP server if
disable register.
6.4.2 Iax2 Config
Setting page of public IAX server: IAX Server Addr:Register address of public IAX server IAX Server Port: Register port of public IAX server£¨default port is 4569 Account Name: Username of your SIP account (Always the same as the phone number) Account Password:Password of your IAX account. Local port: Signal port of local, default port is 4569 Phone Number: Phone number of your IAX account Voice mail number: If the IAX support voice mail, but your username of the voice mail is
letters which you can not input with the ATA , then you use the number to stand for your username.
Voice mail text: if IAX support voice mail, config the domain name of your mail box here. Echo test number: If the platform support echo test , and the number is test form , the config
the test number to replace the text format The echo test is to test the woring status of terminals and platform.
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Echo test text: echo test number in text format Refresh time: IAX refresh time
Enable Register: enable or disable register IAX(Default Protocol): Set IAX 2 as the default protocol , if not the system will choose SIP
as default.
Enable G.729: Using G.729 speech coding mandatory consultations
6.5 Advance
6.5.1 DHCP Server
DHCP server manage page. User may trace and modify DHCP server information in this page.
DNS Relay: enable DNS relay function. User may use below setting to add a new lease table.
Lease Table Name: Lease table name. Lease Time: DHCP server lease time. Start IP: Start IP of lease table. End IP: End IP of lease table. Network device connecting to the IP100 LAN port can dynamic
obtain the IP in the range between start IP and end IP.
Netmask: Netmask of lease table. Gateway: Default gateway of lease table DNS: default DNS server of lease table.
Notice: This setting won't take effect unless you save the config and reboot the device
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6.5.2 NAT
Advance NAT setting. Maximum 10 items for TCP and UDP port mapping.
IPSec ALG: Enable/Disable IPSec ALG; FTP ALG: Enable/Disable FTP ALG; PPTP ALG:Enable/Disable PPTP ALG; Transfer Type:Transfer type using port mapping. Inside IP:LAN device IP for port mapping. Inside Port:LAN device port for port mapping. Outside Port:WAN port for port mapping.
Click Add to add new port mapping item and Delete to delete current port mapping item.
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6.5.3 Net Service
HTTP Port:configure HTTP transfer port, default is 80.User may change this port to enhance
system's security. When this port is changed, please use http://xxx.xxx.xxx.xxx:xxxx/ to reconnect.
Telnet Port:configure telnet transfer port, default is 23. RTP Initial Port: RTP initial port. RTP Port Quantity:Maximum RTP port quantity, default is 200
Notice: Settings in this page won't take effect unless save and reboot the device. If you need to change telnet port or HTTP port, please use the port greater than 1024, because ports under 1024 is system remain ports. HTTP service if HTTP is set to 0.
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6.5.4 Firewall settings
Firewall setting page. User may set up firewall to prevent unauthorized Internet users from accessing private networks connected to the Internet (input rule), or prevent unauthorized private network devices to access the internet. Access list support two type limits: input_access limit or output_access limit. Each type support 10 items maximum. IP100 firewall filter is base WAN port. So the source address or input destination address should be WAN port IP address. Configuration:
in_access enable enable in_access rule out_access enableenable out_access rule Input/Output:specify current adding rule is input rule or output rule. Deny/Permit:specify current adding rule is deny rule or permit rule. Protocol Type:protocol using in this rule: TCP/IP/ICMP/UDP. Port Range:port range if this rule Src Addr: source address. Can be single IP address or network address. Dest Addr: destination address. Can be IP address or network address. Src Mask: source address mask. Indicate the source is dedicate IP if set to
255.255.255.255. Otherwise is network ID
Des Mask: Destination address mask. Indicate the source is dedicate IP if set to
255.255.255.255. Otherwise is network ID
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6.5.5 QoS settings
IP100 IP phone implement QoS based on 802.1p, The QoS is used to mark the network communication priority in the data link/MAC sub-layer. IP100 will sorted the packets using the QoS and sends it to the destination.
1. Voice 802.1p Priority --- Configure the priority of the voice packets in 802.1p protocol.
2. VLAN Enable --- Disable/Enable VLAN function
3. Voice VLAN ID --- configure the Voice/signaling VLAN ID
4. DiffServ Enable --- Disable/Enable Diffserv service
5. DiffServ Value --- Configure Diffserv parameter. The value range : value range£½
0x28,0x30,0x38,0x48,0x50,0x58,0x68,0x70,0x78,0x88,0x90,0x98,0xb8.default is 0xb8 ,oxb8 stands for best fast transmission; 28-30 is guaThrantee for the transmission priority for the 1st rank , 48-58 is guarantee for the transmission priority for the 2nd rank, 68-78 is guarantee for the transmission priority for the 3rd rank, 88-98 is guarantee for the transmission priority for the 4th rank.
6. Data VLAN ID--- Assign VLAN id for data stream.
7. Data 802.1P Priority --- Configure the priority of the data packets (non-voice/signaling
data) in 802.1p protocol.
8. Data/Voice DiffServ differentiated --- undifferentiated for Date and voice VLAN is not
distinction VLAN tag, Tag differentiated for Date and Voice VLAN is distinction VLAN tag, Date untagged for Date VLAN is distinction VLAN tag Please refer to VLAN implement for detail
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6.5.6 Advance SIP settings
This page is used to set the private sip server, stun server, and back up sip server information. STUN Server setting:
STUN Server Addr: configure stun server address; STUN Server Port: configure stun server port default 3478 STUN Effect Time: stun detect NAT type circle, unit: minute. Enable SIP STUN: enable/disable stun. Enable PRACK: Whether to make gateway or IP phone support Prack function in SIP , we
suggest you keeping default setting Enable Keep Authentication: registering signal together with the authentication information. If enable it, the server will confirm the registering and send back the confirmation massage directly instead of requesting the terminals to send authentication information if needed. Auto Detect Server: Whether to enable the function of auto detecting the server. With this function your ATA and IP phone will send information to auto detect the server at every period of time. If find the server is not available it will try to register the server again. Enable Session Timer:½W het her to enable te RFC4028 Signal Encode: Wherther to enable the signal encrypt
Rtp Encode: Whether to enable the voice encrypt Enable Private Register: Whether to enable the second SIP Server to register
Please refer to SIP_Config for the setting for how to set the public alter server. User can register two sip servers: public sip server and private sip server.these two sip
servers are independent from each other and running in the same time. For how to configure private sip server. Please refer to SIP_Config
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6.5.7 Digital Map
Digit map is a set of rules to determine when the user has finished dialing. AT530P support below digital map: Digital Map is based on some rules to judge when user end their dialing and send the number to the server. AT530P support following digital map:
----End With "#":Use # as the end of dialing.
----Fixed Length: When the length of the dialing match, the call will be sent.
----Timeout: Specify the timeout of the last dial digit. The call will be sent after
timeout
----Prefix: User define digital map:
[ ] represents the range of digit, can be a range such as [1-4], or use comma such as [1,3,5], or use a list such as [234] x represen ts any one digit between 0~9 Tn represents the last digit timeout. n represents the time from 0~9 second, it is necessary. Tn must be the last two digit in the entry. If Tn is not included in the entry, we use T0 as default, it means system will sent the number immediately if the number matches the entry. Example:
[1-8]xxx All number from 1000 to 89999 will be sent immediately. 9xxxxxxx 8 digits numbers begin with 9 will be sent immediately. 911 Number 911 will be sent will be immediately 99xT4 3 digits numbers begin with 99 with be sent after four seconds.
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6.5.8 Call Service Settings
User configure the value add service such as hotline, call forward, call transfer, 3-way conference call .etc in this page Hotline: configure hotline number. IP100 immediately dials this number after hook-off if it is set. Call Forward: Please refer to Value_add_service
for detail.
No Disturb: DND, do not disturb, enable this option to refuse any calls. Ban Outgoing: Enable this to ban outgoing calls. Enable Call Transfer: Please refer to Value_add_service
for detail.
Enable Three Way Call: Please refer to Value_add_service
for detail.
Enable Call Waiting: Enable/disable Call Waiting Accept Any Call:If this option is disable, IP100 refuse the incoming call when the called
number is different from IP100's phone number.
No Answer Time: no answer call forward time setting. Auto Answer: Enable/disable auto answer function. Enable Voice Record: Enable/disable answering machine function. Please refer to
Record Function
for detail.
User-defined Voice: Use customiz ed greeting message. Incoming Record Playing: simultaneously play the message when recording. Black List: incoming call in these phone numbers will be refused. Limit List: outgoing calls with these phone numbers will be refused.
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6.5.9 MMI Filter
MMI filter is used to make access limit to IP100 IP phone. When MMI filter is enable. Only IP address within the start IP and end IP can access IP100 IP phone.
6.5.10 Audio Settings
CODEC: select the prefer CODEC; support ulaw, alaw,G729 and G7231 5.3/6 .3 Signal Standard: Signal standard for different area. Input Volume:Handset in volume. Output Volume:Handset out volume. Handfree Volume:Hand free volume Handdown Time:hand down detect time. G729 Payload Length: G729 payload length VAD:Enable/disable Voice Activity Detection
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6.5.11 VPN
This page is VPN setting page , the IP phone support the VPN with UDP and L2TP protocol .The parameters is as below
VPN IP:After VPN registered successfully, VPN server will give an IP aggress to the terminal . If there is a IP address shown on terminal (except for 0.0.0.0) ,it means your VPN has registered UDP Tunnel
VPN Server Addr: register to the address of VPN server °£ VPN Server Port: Register to the port of VPN server Server Group ID: the group ID of UDP VPN Server Area Code: the are code of VPN server
L2TP
VPN Server Addr: register to the address of VPN server VPN User Name: L2TP VPN username VPN Password: L2TP VPN password
UDPTunnel: use the UDP to visit VPN L2TP: use the L2TP to visit VPN
Enable VPN: Enable the VPN server, you must choose UDP or L2TP type in advance
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Please refer to How to use dial rule for detail.
6.6 Config Manage
Save Config: save current settings. Clear Config:restore to default settings. Backup Config: Backup the config file, via point the right key of mouse-' save target as°¦.-'will pop a save window, then type the config file name in the File name(the file type is text file)
Notice: clear config in admin mode, all settings restores to factory default; clear config in guest modem, all settings except sip, advance sip restore to factory default.
6.7 Update
6.7.1 Web Update:
Update IP phone's settings or firmware. Firmware file is .z extension when configure file is .cfg extension, IP100 will auto select configure update or firmwa re update according the extension.
6.7.2 TFTP/FTP Update:
Upload/download the configure file with FTP or TFTP server. or download firmware from FTP or TFTP server
Back up configure file to your FTP/TFTP server.
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Configure use .cfg exten sion. The Type includes two parts of config file export and config file import Config file export:export the config file Config file import:import the config file.
6.7.3 Auto Provisioning:
IP100 IP phone support FTP and TFTP auto update. The gateway will auto obtain the configure file from your update server if configured. To obtain the original configure file, you can use the FTP/TFTP back up as describe above. Configure file using module structure, user may remain the concerned modules and remove other modules. Put the configure file in the root directory of update serve when finish editing.
Current Version: the system will display the current version number °£ Server Address: FTP/TFTP server address Username: FTP server user name Password: FTP server password Config File Name: The name of configuration file Config Encrypt Key: The encrypt key of confirmation file Protocol Type: The protocol type that used for upgrading Update Interval Time: The interval time that the terminals search for new configuration file. Update Mode: auto provision mode; Disable: not auto update£¨Update after reboot:auto
update after reboot£¨Update at time interval:auto update after a certain time Configure file version was in the <<VOIP CONFIG FILE>> and <GLOBLE CONFIG MODULE> ConfFile Version For instance: Gateway original version is: <<VOIP CONFIG FILE>>Version:1.0000 <GLOBLE CONFIG MODULE> ConfFile Version:6 User may edit the configure file version to: <<VOIP CONFIG FILE>>Version:1.0007 <GLOBLE CONFIG MODULE> ConfFile Version:7
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6.8 System Manage
6.8.1 Account Mana ge
Set web access account or keypad password of IP100.
6.8.2 Phone Book:
User may set contacts in this page, and the contacts will be saved in the memory. Then using the Pbook, Vol+,Vol-,Menu/OK and Exit keys to choose your friend in the contacts and then press # to call out.
6.8.3 Syslog Config:
Server IP: set the syslog server address
Server Port: set the syslog server port MGR Log Level: set the MGR log level SIP Log Level: set the SIP log level IAX2 Log Level: set the IAX2 log level
Please click "apply" after setting
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6.8.4 Time Set:
Server:type the ip address of time server Timezone:select correct time zone in list box Timeout: longest response time for SNTP Manual Timeset:The time setting
Daylight:Daylight saving time
6.8.5 Reboot:
Reboot IP phone, some setting needs to reboot to make it works. Please always save config before reboot, otherwise the setting will return to previous setting.
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7 Use keypad configure IP100 IP phone
7.1 Keypad function
User can configure IP100 through its keypad. List below is the keypad function
Keypad Mode Function/Display
Idle mode ---- Show current time Sysinfo Idle mode Circularly show phone number,wan ip, gateway info Menu/OK Idle mode Enter config mode, default password 123
Config mode Confirm or enter sub-menu Exit Config mode Exit Up Calling mode Volume up (Max:9)
Config mode Page up Down Calling mode volume down (Min:1)
Config mode Page down Del Calling mode Delete digits
Config mode Delete digits Mute Calling mode Mute Out call Idle mode Outgoing call menu In call Idle mode Incoming call menu Record Idle mode Enter record menu, usage refer FAQ Pbook Idle mode Enter Phone book set up Handfree Calling mode Handfree 09 Calling mode Digits 0~9
Config mode Hit quickly to switch between numeric or alphabetic * Calling mode Use in 3-way conference call.
Config mode Use as . In the ip address setting # Calling mode Use as end key of dialing or the dial number Hold Calling mode Hold, detail refer value add service FWD Calling mode Transfer, detail refer value add service Redial Calling mode Redial key Send Calling mo de Call key No.1~No.9 Idle mode Speed dial key
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7.2 Keypad Menu
User may use SET, Menu/ok, Exit, Vol+ , Vol- to config IP100 detail setting. Press Menu/ok to enter config mode, and the default password is 123.
Below list the keypad menu of IP100
IP100 Keypad Menu
Level 1 Level 2 Level 3 Level 4 Network LAN Bridge Mode
IP Netmask DHCP Server NAT Switch
FTPalg IPSec alg PPTPalg
WAN Status
Static Net 1. IP
2. NetMask
3. Gateway
4. DNS
5. DNS2
PPPoE User name
Password
QoS
VLAN Enable
Date Vlan ID Voice Vlan ID
Call Feature Phone-number
Public SIP Private SIP
Limit-List Current
ADD DEL
Black-List Current
ADD
DEL FastCall Three Call Call-Transfer Call-Waiting Call-Forward Condition
SIP Transfer Num
Transfer IP Port
Dial-Rule End With #
Fixed Length Switch
length
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8 Telnet Console
8.1 Introduce
8.1.1 Basic structure
User may use telnet command to access and manage IP phone. IP100 adopts tree structure for telnet. Every node contains its sub-nodes or local command.
User can type "help" or "?" whenever to see sub-nodes and all local command under current node. Besides local command, there are some global commands can be used in each node.
8.1.2 Basic command
Logout: exit telnet mode. Write: save current settings.
Type sub-nodes name in current node to switch to sub-node. Type "!" or "exit" in current node to return to parent-node. Type "help" or "?" can see all sub-nodes and all local command under current node, every help item has comments such as <command> or <node> to distinguish sub-nodes and local command. Type "help" or "?" in command can see all parameters using in this command. When typing node name or command, user no need to key the full name, use TAB button will make it more efficient. There are two types in command parameters: optional and required. "required" parameter use "-" as prefix and "optional" use "_" as prefix. User may type "-" or "_" then press TAB button for complementarily.
SIP Reg Stat us Public Reg
Private Reg Detect-server Dtmf-mode Interval-time Swap-server RFC-version Signal-Port Stun Switch
Addr
Port
Expire Time
DSP Code
Handdown-time Dtmf-Volume Input-volume Output-Volume
Other Setting Syslog Switch
Server-IP
Server-Port
4.System 1. Save
2. Reboot
3. Set Default
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8.2 Global Command
Global command is available under all nodes, IP100 support following commands:
9 Tree Structure
9.1 Account
Path: <account># [stop]start Syslog ---syslog [no] start Configure Syslog server address and port ---syslog server -ip x.x.x.x _port xxx Example: #<config-account-syslog>#server -ip 202.112.20.10 Show syslog settings ---syslog show Show all account settings ---show
9.2 Config
Accesslist firewall config path: <config-accesslist># Add firewall rule ---entry -I/O xxx -P/D xxx -proto xxx -srcaddr x.x.x.x -srcmask x.x.x.x-desaddr x.x.x.x -desmask x.x.x.x -portrange xxx -portnum xxx Example:<config-accesslist>#entry -I/O input -P/D deny -proto udp -straddr 202.112.10.1 ­srcmask 255.255.255.0 -desaddr 210.25.132.1 -desmask 255.255.255.0 -portrange neq ­portnum 5060 delete firewall rule ---no entry -I/O xxx -index xxx Example :<config-accesslist>#no entry -I/O input -index 1 Show firewall settings ---show [disable] enable input filter ---[no]in-access [disable] enable output filter ---[no]out-access
Command Function Example chinese Set to Chinese UI #chinese clear Clear telnet screen #clear english Set to English UI #english exit Retu rn to parent-node #exit help Show help info
Show sub-nodes and local command
1#help ping
2#help history Show command history #history logout Exit #logout ping Ping command, use to check network, #ping www.google.com tree Print tree structure of current command #tree who Show current user #who write Save setting to flash #write
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DHCP path: <config-dhcp># add DHCP rule ---entry -name xxx -startip x.x.x.x -endip x.x.x.x -netmask x.x.x.x ­gateway x.x.x.x -dnsserver x.x.x.x _time xxx Example:<config-dhcp>#entry -name lan2004 -startip 192.168.1.2 -endip 192.168.1.254 ­netmask 255.255.255.0 -gateway 192.168.1.1 -dnsserver 192.168.10.18 delete DHCP rule ---no entry -name xxx Example: <config-dhcp>#no entry -name lan2004 Show DHCP settings ---show [disable]enable DNS-relay ---[no]dns-relay
Dialrule path: <config-dialrule># [disable] enable End with # ---[no]endchar Set end with fix length ---fixlen xxx Disable end with fix length ---no fixlen Set timeout to send ---timeout-send xxx Disable timeout to send ---no timeout-send Add digital map ---entry -prefix xxx -length xxx Example: <config-dialrule>#entry -prefix 010 -length 11 Delete digital map rule ---no entry -prefix xxx Example: <config-dialrule>#no entry -prefix 010 Show current digital map ---show
LAN interface settings path: <config-interface-fastethernet-lan># [disable]enable bridge mode ---[no]bridgemode [disable]enable DHCP service ---[no]dhcp-server [disable]enable NAT ---[no]nat Show current DHCP rules ---dhcpshow Show LAN port IP address ---ipshow Show NAT info ---natshow Change LAN port IP address ---ip -addr x.x.x.x -mask x.x.x.x Example:<config-interface-fastethernet-lan>#ip -addr 192.168.1.10 -mask 255.255.255.0
WAN interface settings path: <config-interface-fastethernet-wan># [disable]enable dhcp client ---[no]dhcp [disable]enable pppoe ---[no]pppoe [disable]enable QOS ---[no]qos Set default gateway IP ---gateway x.x.x.x Clear default gateway IP ---no gateway Set WAN port IP address ---ip -address x.x.x.x -mask x.x.x.x Example:<config-interface-fastethernet-wan>#ip -addr 202.112.241.100 -mask
255.255.255.0
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You need to reconnect if the WAN port has been changed. Show WAN port settings ---show
MMI Filter path: <config-mmifilter># add filter rule ---entry -start x.x.x.x -end x.x.x.x Example:<config-mmifilter>#entry -start 202.112.20.1 -end 202.112.20.255 Delete filter rule ---no entry -start x.x.x.x Example:<config-mmifilter>#no entry -start 202.112.20.1 Show filter rule ---show [disable]enable MMI filter ---[no]start-filter
•NAT settings path: <config-nat># [disable]enable ftp alg ---[no]ftpalg [disable]enable ipsec alg ---[no]ipsecalg [disable]enable pptp alg ---[no]pptpalg Add TCP mapping rule ---tcp-entry -ip x.x.x.x -lanport xxx -wanport xxx Example:<config-nat>#tcp-entry -ip 192.168.1.5 -lanport 1720 -wanport 1000 Delete TCP mapping rule ---no entry -ip x.x.x.x -lanport xxx -wanport xxx Example:<config-nat>#no tcp-entry -ip 192.168.1.5 -lanport 5060 -wanport 1000 Add UDP mapping rule ---udp-entry -ip x.x.x.x -lanport xxx -wanport xxx Delete UDP mapping rule ---no udp-entry -ip x.x.x.x -lanport xxx -wanport xxx Show NAT info ---show
Netservice path: <config-netservice># Set DNS address ---dns -ip x.x.x.x _domain xxx Example:<config-netservice>#dns -ip 202.112.10.36 _domain voip.com Set alternate DNS address ---alterdns -ip x.x.x.x _domain xxx Set hostname ---hostname xxx Set http access port ---http-port xxx Show http access setting ---http-port Set telnet access port ---telnet-port xxx Show telnet access port ---telnet-port Set RTP initial port and quantity ---media-port -startport xxx -number xxxx Example:<config-netservice>#media-port -startport 10000 -number 200 Add route rule ---route -gateway x.x.x.x -addr x.x.x.x -mask x.x.x.x Example:Arcihfone<config-netservice>#route -gateway 202.112.10.1 -addr 202.112.210.1 ­mask 255.255.255.0 Delete route rule ---no route -gateway x.x.x.x -addr x.x.x.x -mask x.x.x.x Show route info ---route Show netservice info ---show
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Dial-peer settings path: <config-pbook># [disable]enable calling through GK and proxy ---[no]enableGKandProxy Add number-IP bond entry ---entry -number xxx -ip x.x.x.x -protocol xxx Example:<config-pbook>#entry -number 100 -ip 202.112.20.100 -protocol sip
Add number-IP bond and add prefix to the dial number
---entry -number xxx -ip x.x.x.x -protocol xxx _add xxx Example:<config-pbook>#entry -number 100 -ip 202.112.20.100 -protocol sip _add 123(dial 100 and will send 123100 according this rule)
Add number-IP bond and replace the destination with another number
---entry -number xxx -ip x.x.x.x -protocol xxx _all xxx Example:<config-pbook>#entry -number 100 -ip 202.112.20.100 -protocol sip _all 123( user dial 100 and gateway will sent 100 instead)
Add number-IP bond and delete the prefix of the destination number
---entry -number xxx -ip x.x.x.x -protocol xxx _del xxx Example:<config-pbook>#entry -number 1234 -ip 202.112.20.100 -protocol sip _del 2 (dial 1234 will send 34 instead)
Add number-IP bond and replace the prefix with another number
---entry -number xxx -ip x.x.x.x -protocol xxx _rep xxx _length xxx Example:<config-pbook>#entry -number 1234 -ip 202.112.20.100 -p rotocol sip _rep 567 _length 2(dial 1234 will send 56734)
Delete dial-peer entry ---no entry -number xxx Show current dial-peer rules ---show Set default voip protocol ---default-protocol xxx
Port settings path: <config-port># ªÚ<config-port X># set accecp relay mode ---accept-relay xxx set callerid mode ---callerid xxx disable callerid ---no callerid config call forward ---callforward -conditon xxx -number xxx -ip xxx -port xxx -protocol xxx Example:<config-port 0>#callforward -condition busy -number 100 -ip 202.112.10.100 -port 5060 -protocol sip Disable call forward ---no callforward [disable]enable call transfer ---[no]calltransfer [disable]enable call waiting ---[no]callwaiting Set prefer codec ---codec xxx Set DTMF gain ---dtmfvolume xxx Set black list ---in-limit xxx Show black list ---in-limit
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Set input volume °° °°°° ---input xxx Set outgoing limit list ---out-limit xxx Show outgoing limit list ---out-limit Set output volume °°°°°°°°°°°° °°---output xxx [disable]enable outgoing limit ---[no]shutdown out [disable]enable black list ---[no]shutdown in [disable]enable outgoing limit and black list ---[no]shutdown [disable]enable 3-way conference ---[no]threetalk Show port settings ---show
PPPoE settings path: <config-pppoe># PPPoE account settings ---auth -user xxx -password xxx Example:<config-pppoe>#auth -user aaa -password 123456 [disable]enable service settings ---[no]service xxx Show pppoe settings ---show
QOS settings path: <config-qos># [delete]add QoS table entry --- [no]entry -addr x.x.x.x -mask x.x.x.x Example:<config-qos>#entry -addr 202.112.10.1 -mask 255.255.255.0 [disable]enable include QOS table ---[no]include Show QoS settings ---show
SIP settings path: <config-sip># [disable]enable registration ---[no] register [disable]enable auto detect server ---[no] detect-server Set sip domain ---default-domain xxx Set DTMF mode ---dtmf-mode xxx Set auto detect interval time ---interval-time xxx Set RFC edition ---rfc-version xxx [disable]enable auto swap server --- [no]swap-server Set sip account ---number-password -number xxx -password xxx Set local SIP signal port --- signalport xxx Set proxy server ---server proxy -ip x.x.x.x _port xxx _user xxx _password xxx Example:<config-sip-server># proxy ip 210.25.23.22 _port 5060 _user aaa _password 123456 Set register server info ---server register -ip x.x.x.x _port xxx -user xxx _password xxx Set alter proxy info ---alter-server proxy -ip x.x.x.x _port xxx _user xxx _password xxx Set alter server info ---alter-server register -ip x.x.x.x _port xxx _user xxx _password xxx
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[disable]enable stun server ---stun [no]enable Set stun detecting interval time ---stun interval-time xxx Set stun server ip and port ---stun -ip x.x.x.x -port xxx Show current sip info ---show
User management path: <config-user># Change user right. ---access -user xxx -access xxx Example:<config-user>#access -user aaa -access 7 Change user password ---password -user xxx Add new user ---entry -user xxx -access xxx Example:<config-user>#entry -user abc -access 7 Delete user entry ---no entry -user xxx Show current sip info ---show
9.3 Debug (Level 0~7)
path: <debug># show debug setting ---show [disable]enable debug all modules ---[no] all xxx [disable]enable debug app module ---[no] app xxx [disable]enable debug cdr module ---[no] cdr xxx [disable]enable debug sip module ---[no] sip xxx [disable]enable debug tel module ---[no] tel xxx [disable]enable debug dsp module ---[no] dsp xxx
9.4 download configure to flash
usage: #download tftp -ip x.x.x.x -file xxx #download ftp -user xxx -password xxx -ip x.x.x.x -file xxx
Example: #download ftp -user abc -password 123 -ip 202.112.20.15 -file AT530P.cfg
9.5 password
usage: #password Enter new password:xxx Confirm new password:xxx
9.6 reload
usage: #reload Reboot system
9.7 show system running info
Accesslist path: <show># show: accesslist (firewall) settings Example: #<show>#accesslist
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•basic path: <show># show network status Example: #<show>#basic
•call path: <show># show current call info Example: #<show>#call active
capability path: <show># show CODEC capability Example: #<show>#capability
debugging path: <show># show debug info Example:#<show>#debugging
dhcp-server path: <show># show LAN status and DHCP server info Example:#<show># dhcp-server
dial-rule path: <show># show digital-map info Example:#<show># dial-rule
Interface path: <show># show LAN info Example:#<show>#interface fastethernet lan show WAN info Example:#<show>#interface fastethernet wan
•IP path: <show># show arp table info Example:#<show>#ip arp
Show DNS server info Example:#<show>#ip dns
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Show netstate info Example:#<show>#ip netstat
Show route info Example:#<show>#ip route
Show icmp packets Stat. Example:#<show>#ip icmp
Show igmp packets Stat. Example:#<show>#ip igmp
Show ip packets Stat. Example:#<show>#ip ip
Show RTP packets Stat. Example:#<show>#ip rtp
Show TCP packets Stat. Example:#<show>#ip tcp
Show UDP packets Stat. Example:#<show>#ip udp
memory path: <show># show IP phone memory Example:#<show>#memory
•nat path: <show># show NAT information Example:#<show>#nat
•port path: <show># show caller-ID info Example:#<show>#port callerID
show dsp info Example:#<show>#port dsp
show hotline info Example:#<show>#port hotline
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show black list info Example:#<show>#port in-limit
show outgoing limit info Example:#<show>#port out-limit
show current phone number Example:#<show>#port number
show current port status Example:#<show>#port status
PPPoE path: <show># show PPPoE info Example:#<show># pppoe
•qos path: <show># show QoS table info Example:#<show>#qos
•sip path: <show># show sip info Example:#<show>#sip
udptunnel path: <show># show UDP tunnel info Example:#<show># udptunnel
•uptime path: <show># show running time Example:#<show># uptime
•version path: <show># show IP phone version Example:#<show># version
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9.8 telnet and logout
Usage: #telnet -targe t -p ort Login:xxx Password:xxx # #logout
9.9 timesettings
path: <time>#
---manualset -year xxx -month xxx -day xxx -hour xxx -minute xxx -second xxx Example:<time>#manulset -year 2004 -month 10 -day 1 -hour 8 -minitute 30 -second 0 [disable]enable SNTP server ---sntp [no] start Set SNTP IP address ---sntp server x.x.x.x Set SNTP server timeout ---sntp timeout xxx Set timezone (-12~+12)
---sntp zone xxx Show SNTP info ---sntp show Show current time ---print
9.10 tracert trace network path info
usage:#tracert -host
Example:#tracert HYPERLINK "http://www.google.com" www.google.com
9.11 update IP phone
usage:# update ftp -user xxx -password xxx -ip x.x.x.x -file xxx # update tftp -ip x.x.x.x -file xxx
Example:# update ftp -user abc -password 123 -ip 202.112.20.15 -file AT530P.dlf
9.12 upload configure file
usage:# upload ftp -user xxx -password xxx -ip x.x.x.x -file xxx # upload tftp -ip x.x.x.x -file xxx
10 Network Diagnosis
There are some telnet commands for checking your network. Now Listing below for your information
Command Function Example ping Check if the destination is accessible #ping www .google.com tracert Show network path info #tracert www.google.com show basic Show network settings #show basic show ip route Show route table #show ip route
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11 Restore to factory default
#setdefault clear IP phone settings expect network part #setdefault all clear all settings.
12 POST Mode(safe mode)
IP100 provide safe mode. When there is booting problem because of setting problem or firmware problem. User can restore the factory setting or upgrade to a new firmware to solve this problem.
How to enter safe mode? There will be a schedule bar in the IP100 booting procedure, press # key within the fi rst 5 seconds, then the phone will go to POST mode. It has a default ip 192.168.10.1 in POST mode. User may change the PC's IP address to 192.168.10.xx and telnet to 192.168.10.1 to access the IP phone in POST mode. User can accord the guide in post mode to clear the settings or upgrade the firmware.
13 FAQ
13.1 How many servers may IP100 register simultaneously?
IP100 is able to register two SIP servers simultaneously, and redundancy servers. User can configure the dial peer to route calls between these servers. Please refer "How to use the dial rule?" for detail.
13.2 Why the settings vanish after reboot?
Please go to Config Manage'Save Config to save your setting always.
13.3 How to use the dial rule?
IP100 provide flexibledial rule, with different dial-rule confi gure, user can easily implement the following function:
----Replace, delete or add prefix of the dial number.
----Make direct IP to IP call
----Place the call to different servers according the prefix. You can click "Add" to add a new dial rule. Below is the detail setting of the dial-rule: Phone Number: The Number suit for this dial rule, can be set as full match or prefix match. Full match means that if the number user dialed is completely the same as this number, the call will use this dial-rule. Prefix match means that if prefix of the number that the user dials is the same as the prefix, the call will use this dial-rule, to distinguish from the full match case, you need to add "T" after the prefix number in the phone number setting.
show ip arp Show arp table #show ip arp show ip netstat Netstat programe #show ip netstat telnet Telnet to another device #telnet 192.168.1.2
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Call Mode: support SIP.. Destination (optional): call destination, can be IP or domain. Default is 0.0.0.0, in this case the call will be routed to the Public SIP server. If you set the destination to 255.255.255.255, then the call will be routed to the private SIP server. Also you can key other address here to make direct IP calls Port (optional): Configure the port of the destination, default is 5060 in SIP Alias (optional):Set up the Alias. We support four Alias as below. Alias need to co-work with the Del Length:
add:xxx, add prefix to the phone number, can set to reduce the dial length.
all: xxx, replace the phone number with the xxx, can use as speed dial function.
del, delete the first N numbers. N is set in the Del Length
rep:xxx£¨replace the first N numbers. N is set in the Del Length. For Example: Use wants to place a call 8610-62281493, then you can set the phone number in the dial rule as 010T, and set the Alias as rep:8610, and set the Del Length to 3. Then all calls begin with 010 will be changed to 8610 xxxxxxxx.
Suffix (optional):Configure suffix, show no suffix if not set Instance: 2T rule: If the call starts with 2, the first 2 will be deleted, and the rest number will be sent to private SIP server. 3T rule: If the call starts with 3, the first 3 will be deleted, and the rest number with be sent to public SIP server. 123 rule: Dial 123 and will send 8675583018049 to your server. Used as speed dial function. 0T rule: If the calls is begin with 0, the first 0 will be replace by 86. Means that if you dial 075583018049 and AT530P will send 8675583018049 to your server. 179 rule: when you dial 179 , the call with send to 192.168.1.179, suit for LAN application without set up a sip server.
13.4 How to use speed dial function?
There are 9 speed dial keys in the IP100 panel, Usage: Set speed dial number: press the speed key and enter the speed dial number and then press Menu/OK key to save the setting. Pick up the handset and press the speed dial key to dial the pre-define number.
13.5 How to configure digital map?
Please refer the digit_map.
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13.6 How to use Call Forward, Call Transfer and 3-way Conference calls?
User may set up the configuration in the Call Service page to use these value add service.
Call Forward:
----Forward when busy: select Busy in the Call Forward Field, and Key in the destination
phone number in the Forward Number. If some one calls you when you having a call, the caller will be forwarded to the destination number.
----Forward no answer: Select No Answer in the Call Forward Field, and Key in the
destination phone number in the Forward Number, fill the time in the No Answer Time. If some one calls you and no one answer the caller during the No Answer Time, the call will be forward to the destination number.
----Forward Always: Select Always in the Call Forward Field, and Key in the destination
phone number in the Forward Number, then any one call this gateway will be forward to the destination number.
Call Transfer:
Check the Enable Call Transfer. Unattended transfer: If A is the IP100 user, and B calls and talking with A through VoIP. A can press FWD button to hold the call with B, and then enter C's number. B will be transferred to C and can talk with C. Attended transfer: Only SIP protocol support this function .If A is the IP100 user, and B calls and talking with A through VoIP. A can press Hold button to hold the call with B, and then enter C's number to talk will C. and press Hold to switch back to A, and then press FWD key , B will be transferred to C and can talk with C.
3-Way Conference Calls
Check Enable Three Way Call Assume A is the AG-530P user, and B calls and talking with A through VoIP. A can press hold button to hold the call with B, then enter C's number to talk with C, and then press * button again to make 3-way conference calls.
13.7 How to use the record function?
IP100 provides record function. With this function, user may record three VoIP message and one local message.
Active answering machine: Select "Enable Voice Record" to active answering machine, and config No Answer Time. If there is an incoming call and no one answer the call. After timeout, IP100 will auto answer this call and ask the caller to leave message. Incoming Record Playing: play the message when recording. User-Defined Voice: Use customizes greeting voice for answering machine.
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Notice: IP100 supports three message maximum, each message can be 90 seconds. Answering will be deactivated if the message numbers is 3.
Record local message: User may use local message to leave message to other local users.
Please refer the Record button function as below:
13.8 How to use set the IP type via keypad?
In the idle mode, user may us the keypad to set the IP type as the below procedure: Keep pressing the button 1 for changing to static mode. Keep pressing the button 2 for changing to DHCP mode. Keep pressing the button 3 for changing to PPPoE mode.
13.9 VLAN implement
AT530P support rich 802.1Q/P protocol and Diffserv configuration. Through its flexible VLAN function, you can set the voice/signaling and data packets in different VLAN via different VLAN id. Different implement of VLAN function: 1: if "Data/Voice VLAN differentiated" is undifferentiated. Device will set the same vlan ID for voice and data. As show below
Record Function Level1 Level2 Description Received New New message info
Old Old message info Record Enable/disable answering machine Playing Enable/disable Incoming Record Playing
Local Play Play local message
Rec Record local message
User define Switch Enable/disable customize greeting message
Play Play customize greeting message Rec Record customize greeting message
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Or
2. if "Data/Voice VLAN differentiated" is Tag differentiated but the DiffServ is disable. Device won't distinguish the voice, signaling and data stream. It will add the same data vlan id to them. As below:
Or
3. if "Data/Voice VLAN differentiated" is Tag differentiated and diffServ are both enable. Then device will distinguish the voice, signaling and data stream to VLAN ID setting. As below:
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Or
4. If VLAN is disable. Device won't add any vlan ID to the stream. In this case, if the Diffserv is enable, the DiffServ value response to the voice/signaling stream.
5. When VLAN function is enable. If "VLAN ID check" is enable, AT530P will have strict requirement on the VLAN, it won't handle any packets with different VLAN ID. If "VLAN ID check" is disable, AT530P will handle the packets even from different vlan ID. Please notice that VLAN ID check is enable in default.
14 Topcom warranty
14.1 Warranty period
The Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit is purchased. Consumables or defects causing a negligible effect on operation or value of the equipment are not covered. The warranty has to be proven by presentation of the original purchase receipt, on which the date of purchase and the unit-model are indicated.
14.2 Warranty handling
A faulty unit needs to be returned to a Topcom service centre including a valid purchase note. If the unit develops a fault during the warranty period, Topcom or its officially appointed service centre will repair any defects caused by material or manufacturing faults free of charge. Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging the faulty units or parts of the faulty units. In case of replacement, colour and model can be different from the original purchased unit. The initial purchase da te shall determine the start of th e warranty period. The warranty peri od is not extended if the unit is exchanged or repaired by Topcom or its appointed service centres.
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14.3 Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-original parts or accessories not recommended by Topcom are not covered by the warranty. The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor any damage caused during transportation. No warranty can be claimed if the serial number on the units has been changed, removed or rendered illegible.
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