Topcom Butler 3400 User Manual

Important

The Declaration of conformity can be found on :

requirements of the R&TTE directive.

numbers will NOT be shown on the display of your telephone.

To use ‘Caller ID’ (display caller), this service has to be activated on your phone line.

Normally you need a separate subscription from your telephone company to activate this

function. If you don’t have the Caller ID function on your phone line, the incoming telephone

http://www.topcom.net/support/cedeclarations.php

This product is in compliance with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC.

To be connected to the public analogue telephone network.

The CE symbol indicates that the unit complies with the essential

The features described in this manual are published with reservation to modifications.

AE63

TRIPLE / QUATTRO

BUTLER 3400 TWIN /

1.0

USER GUIDE

Topcom Butler 3400/Twin/Triple/Quattro

P

8. Int button Int

9. Charge indicator (LED)

10. Call log/Scroll /

11. Volume/melody button /

/

1. Numerical buttons

2. Line button

3. Redial / Pause button

1 Buttons

4. Flash R/ Scroll R/

Multi charger

When ring buzzer is turned off

There are new messages in your voice

mail

During internal call

12. Key lock

13. Ringer ON/OFF

14. Handsfree

15. Charge indicator (LED) multi charger

The keypad is locked

Telephone cord

TEL. SOCKET

Power cable

-+

+-

Connect the small plug of the AC adaptor to the phone and the

Rechargeable battery level indicator During hands free

The antenna indicates the quality of

reception.

The antenna blinks when the handset is

the handset)

You are online There are more digits on the left

5. Memory button

6 . P a g i n g b u t t o n ( t o r e t r i e v e

7. Mute button

2Display

New numbers in call list There are more digits on the right

out of range!

up

Microphone is muted HS-x x = handset number

Memory records are being retrieved or set

other end of the adapter cable to the electric socket.

line wall socket.

3 Installation

• Plug one end of the phone cable into the phone unit and the other end into the telephone

Base

• Insert 2 rechargeable batteries (AAA) inside the battery compartment of the handset..

2 Topcom Butler 3400/Twin/Triple/Quattro

2

8

14

7

5

10

4

1

12

13

3

11

6

9

Topcom Butler 3400/Twin/Triple/Quattro

Put the handset on the base unit. The red Charge LED will lit as long as the handset is
on the base. Charge the handset for a period of 24 hours before using the handset for the

first time. To extend the battery life time, discharge the batteries completely from time to time.
As soon as the handset emits a warning tone or when the battery icon is empty, you have
to put it back on the base unit for ch

arging.

4Battery low indication

When the battery is empty, the handset no longer carries out operations. When a battery is
completely empty and you have put the handset on the base unit for a short period of time,
the Battery symbol will appear to be fully charged but this is actually not the case. The battery
capacity will decrease rapidly. We advise you to put the handset on the base unit for 12 hrs
so that it can be recharged completely: Full battery Empty battery
When you are in the middle of a conversation and the battery is almost empty, the handset
will emit a warning signal. Place the handset on the base unit to charge.

5Operation

5.1 Outgoing calls

5.1.1 Making a phone call or redialing the last number

Press the Line button . You will hear the dial tone. Î Enter the desired telephone
number or press the Redial key to dial out the number you last called.
button when you want to terminate the call.

5.1.2 Call setup with dial preparation

Enter the desired telephone number. An incorrect number can be corrected by means of the
Mute button.
Press the Line button when you want to terminate the call.

Î Press the Line button . The number will be dialled automatically. Î

Î Press the Line

ENGLISH

5.1.3 Redial one of the last 3 numbers dialled

Press the Redial key . The number you last called appears on the display. If you would like
to dial one of the last 3 numbers dialled, press the Redial key a few times until the desired
number appears on the display.
display is dialled automatically.

Î Press the Line key . Î The number shown on the

Î After finishing your call, press the Line key to hang up.

5.2 Incoming calls

When a call comes in, the handset will start to ring. ÎPress the Line button to answer
the incoming call.

5.3 Activate/deactivate hands free function

When you are on the phone, press the Hands free key to activate the hands free function.
Press the same button to deactivate the hands free function.

When you are calling in hands free mode and you want to change the
volume, press the Volume button.

When you use the hands free function for a long time, the batteries will be
empty more quickly !

Topcom Butler 3400/Twin/Triple/Quattro 3

Topcom Butler 3400/Twin/Triple/Quattro

/P

5.4 Programming memory numbers

You can program 10 indirect numbers (of max. 25 digits) in the phone’s memory.
Press and hold the Memory button until the -icon appears on the display.
Enter the telephone number you whish to store.
confirm.
will hear a confirmation tone and the -icon will disappear.

Î Enter the memory location (0-9) where you want to store the number. Î You

If you wish to insert a pause, press the Redial/Pause button on the
location where you want a pause of 3 sec.

Î Press the Memory button again to

5.5 Calling a memory number

Press the Memory button , followed by the number of the memory location (0-9). Î Press
the Line button . The memory number will be dialled automatically.
button when you want to terminate the call.

Î Press the Line

5.6 Mute function

It is possible to deactivate the microphone during a conversation. Now you can speak openly
without being heard by your correspondent. Press the Mute button during a conversation.
to deactivate or activate the microphone.

5.7 Setting the volume

During a conversation you can set the volume by pressing the Volume button . You can
set the volume alternatively in Hi, Medium and Low.

The hands free receiver volume is also adjustable as above described!

5.8 Paging

When you press the Paging button on the base unit, the handset emits a ringing signal for
20 seconds. This signal helps you find a lost handset. Press any key to stop the ringing on a
handset.

5.9 Flash button (R)

When you press the R button, also called flash or recall, the unit generates a line interruption
(of 100 ms or 250 ms). It gives you the possibility to use the special services of your
telephone provider and/or to transfer calls when you have a telephone exchange.

5.9.1 Setting the Flash time

Press and hold the redial button for 3 sec. Î The display will show ‘S’ for 100ms or ‘L’
for 250ms. The flash time setting will disappear after 2 sec. from the display

5.10 Setting the ring volume and melody

5.10.1 Handset melody

Press and hold the melody button until the current melody is heard. Î Select the desired
melody (1-9) by means of the scroll keys or by entering a number (1 - 9).
again to confirm the setting

4 Topcom Butler 3400/Twin/Triple/Quattro

Î Press

Topcom Butler 3400/Twin/Triple/Quattro

5.10.2 Handset ring volume

Press the volume button in standby Î The handset will ring in the current volume. Î
Press 1-5 or use the scroll keys to select the desired volume. Î Press ’0’ to turn the
volume OFF.

•You can turn the ringer volume of each individual handset ON or OFF by
simply press and hold the key in standby.

• The base unit will never ring!

5.11 Key lock

When the keypad is locked, pressing any key will have no effect during standby (except
holding the key).
Press and hold the key.
Press and hold the key again to un-lock the keypad

Î appears on the display and the keypad is locked. Î

5.12 Setting the dialling mode

There are two types of dialling mode:
DTMF/Tone dialling (the most common) (default)
Pulse dialling (for older installations)
To change the mode of dialling:
Press and hold the flash R button to toggle between dialling modes:
‘P’ will appear when set to pulse or ‘T’ when set to tone (DTMF) dialling. After 5 sec. the unit
returns to standby.

ENGLISH

You can change by accident the dial mode of the phone when pressing the recall/
Flash key ‘R’ for 5 sec in standby. The wrong dialling mode will cause that the
number isn’t dialled correctly or isn’t dialled at all.

6Caller-ID function (CLIP)

The Topcom B3400 displays the telephone numbers of incoming calls. This function is only
possible if you are subscribed to a telephone operator that provides this service. Contact your
telephone provider for more information. When you receive a call, the numbers are saved in
a Call list. This list can hold 20 telephone numbers (each of max. 25 digits). If the number is
longer then 14 digits, you can press the key to show the other digits!

6.1 New calls

When you’ve received a new unanswered call, the CLIP symbol will blink on the display.

6.2 Consulting the Call list

Press the Call Log button . The last received call is shown on the display. If the list is empty,
‘NO CLIP’ is shown on the display.

seconds, the telephone number will be shown. You can skip the date/time by pressing the

button.

show the next call.

Î Use the left scroll key to scroll to the previous call. Use the button to

Î You can leave the Call list by pressing the button.

Progress number

Î The following will be shown on the display: After 5

Date (DD-MM) *

Time (24h format) *

Topcom Butler 3400/Twin/Triple/Quattro 5

Topcom Butler 3400/Twin/Triple/Quattro

* Only when the network sends the time/date together with the telephone number!!! On
some networks with caller ID, time and date will not be displayed

6.3 Calling a number from the Call list

Scroll through the Call list until the desired number is shown on the display. Î Press the
Line button . The number will be dialled automatically.

6.4 Erasing a number from the Call list

Scroll through the Call list until the desired number is shown on the display. Î Press and
hold the Mute button for 3 sec. to erase the number.

6.5 Store a number from the call log into the memory

Scroll through the Call list until the desired number is shown on the display. Î Press and
hold the Memory button for 3 sec.
store the number.

Î Enter the Memory button again to confirm and to go back to standby.

Î Enter the memory location (0-9) where you want to

7 Register/de-register a handset

7.1 Register to a Topcom B3400 base

You can subscribe 4 handsets to one base unit. By default, each handset is subscribed as
handset 1 on the base unit upon delivery (base unit 1).

You only need to subscribe the handset if:

•The handset subscription has been removed from the base unit (e.g. for reinitialisation)

• You want to subscribe a different handset to this base unit.
The below procedure is only applicable to a Topcom Butler 34xx handset and base unit!!
Keep the Paging key on the base unit pressed for 10 seconds until the Line/Charge indicator
on the base unit begins to blin
minute. During this minute, the base unit is in register mode and you must do the following
to subscribe the handset:
Press and hold the key for 3 sec, then press and hold the * key for 3 sec.
Enter the number of the base unit you would like to subscribe the handset to (1-4).
unit will start searching for the base and when found it will ask to enter the pin code (4 digits).
Enter the base pin code (0000). If the pin is wrong, the handset will restart the searching for
the base.
number.

Î When the handset is registered, it will show ‘HS’ followed by the handset

k rapidly. The Line/Charge indicator will blink rapidly for one

Î The

7.2 Removing a handset

You can remove a handset from a base to allow another handset to be registered:
Press and hold the key for 3 sec, then press and hold the key for 3 sec.
Enter the pin code (0000). If the pin is wrong, the handset will go back to standby.
Enter the handset number (1-4) you want to remove
the removal is successfully. If not, it will ask again to enter the handset number.

Î The unit will go back to standby is

You can only remove existing handsets and others then the one you are
using.

6 Topcom Butler 3400/Twin/Triple/Quattro

Topcom Butler 3400/Twin/Triple/Quattro

8Call transfer and Intercom between two handsets

These functions only work when more then one handset (like a Twin/Triple/
Quattro version) is registered to the base!

8.1 Call transfer and conference call during an external call

During an external call, press the INT key followed by the number (1-4) of the other handset.

Î The other handset will start to ring:

– When the other handset takes the line you can talk internally.

If you hang up, the external line will be connected with the other handset.
If you press and hold the INT key for 3 seconds you can talk with the 2nd handset
and external line at the same time (conference call)

– Or press the INT key again to return to the external call.

Press the Line button to end the call.

8.2 Internal call (intercom)

In standby press the INT key followed by the number (1-4) of the other handset. ÎThe
other handset will start to ring. You can stop the ringing by pressing the line button .
If the other handset answers the call by pressing the Line button you can talk internally.

Î

Î Press the Line button to end the call.

ENGLISH

9 Troubleshooting

Problem Possible cause Solution

No DisplayBatteries not charged Check the position of the

batteries

Recharge the batteries

No dialling tone Telephone cable not

properly connected

Volume of conversation partner
too low

Handset ringer volume too lowAdjust the ringer volume

Not possible to dial a number Wrong dial mode See §5.13 to set the correct dia

Check the connection
of the telephone cable

Adjust the volume during the
conversation by pressing the
volume key

mode

10 Technical Data

Range: up to 300 m in open space

up to 50 m in buildings
Dialling options: DTMF (tone) and Pulse
Batteries: 2 x 1.2V, 600 mAh AAA Type NiMH rechargeable
Max. standby time: approx. 100 hours
Max. talk time: 11 hours
Ambient temperature: +5 °C to +45 °C
Permitted relative air humidity: 25 to 85 %
Power supply base adapter: 220/230V , 50 Hz
Memories 10 indirect with max. 25 dig

its

l

Topcom Butler 3400/Twin/Triple/Quattro 7

SERVICE RETURN CARD - RÜCKSENDEKARTE -

CARTE DE RETOUR SERVICE - RETOURFICHE

RETURN WITH YOUR DEFECT PRODUCT
Name/Vorname/Prénom/Naam:

Surname/Familienname/Nom/Familienaam:

Street/Straße/Rue/Straat:

Nr./N°: Box/Postfach/Boîte/Postbus:

Location/Ort./Lieu/Plaats: Post code/Postleitzahl/Code Postal/Postcode:

Country/Land/Pays/Land:

Tel./Tél.:

E-mail:

Model name/Modellbezeichnung/Nom du modèle/Modelnaam:

Serial Nr/Seriennummer/N° série/Serienummer:

Purchase date/Kaufdatum/Date d’achat/Aankoopdatum:

(DD/MM/YYYY) - (TT/MM/JJJJ)

Fault description/Beschreibung des Defekts/Description de la panne/Beschrijving defect:

(Original Proof of Purchase has to be attached to this return card to be valid for warranty)

Model name/Modellbezeichnung/Nom du modèle/Modelnaam:

Serial Nr/Seriennummer/N° série/Serienummer:

Purchase date/Kaufdatum/Date d’achat/Aankoopdatum:

(DD/MM/YYYY) - (TT/MM/JJJJ)

Fault description/Beschreibung des Defekts/Description de la panne/Beschrijving defect:

R00001

MB300071

visit our website

www.topcom.net