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TomTom Rider
User Manual
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Contents
Welcome to navigation with TomTom 8
What's new 9
What's new compared to Rider 450 .................................................................................................. 9
TomTom videos ............................................................................................................................... 10
Installing your Rider 11
Mounting on a motorcycle ............................................................................................................... 11
Using the anti-theft solution ............................................................................................................. 13
Installing in your car ......................................................................................................................... 16
Switching on and off ........................................................................................................................ 17
Setting up.......................................................................................................................................... 18
GPS reception ................................................................................................................................... 18
Sending information to TomTom .................................................................................................... 18
Memory card slot ............................................................................................................................. 19
Device not starting ........................................................................................................................... 19
Charging your device ....................................................................................................................... 19
Caring for your TomTom Rider ....................................................................................................... 19
Connecting a headset 21
About motorcycle headsets ............................................................................................................. 21
Connecting a multi-channel headset ............................................................................................... 22
Connecting a single channel headset .............................................................................................. 23
Improving the quality of navigation instructions ............................................................................ 24
TomTom services 26
About TomTom services ................................................................................................................. 26
Connecting a smartphone 28
Why do I want to connect a smartphone to my device? ................................................................ 28
Connecting a smartphone ................................................................................................................ 28
Disconnecting a smartphone ........................................................................................................... 29
Reconnecting a smartphone ............................................................................................................ 29
Unable to get a connection .............................................................................................................. 30
Personal Area Networks ................................................................................................................... 30
Wi-Fi connection 31
About Wi-Fi® .................................................................................................................................... 31
Connecting to Wi-Fi .......................................................................................................................... 31
Forgetting a Wi-Fi network ............................................................................................................... 32
About updates and new items ......................................................................................................... 32
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Installing updates and new items .................................................................................................... 33
Using your Rider 35
Navigation buttons ........................................................................................................................... 35
The glove-friendly keyboard ............................................................................................................ 37
Using quick settings ......................................................................................................................... 38
Road Trips collection - sending a route to your device.................................................................. 40
Road Trips collection - planning a route to a stop .......................................................................... 42
Planning a thrilling route .................................................................................................................. 44
Planning a thrilling round trip route using stops ....................................................................... 44
Planning a thrilling ride to a destination ..................................................................................... 46
Looking at trip statistics ................................................................................................................... 47
What's on the screen 49
The map view ................................................................................................................................... 49
The guidance view ........................................................................................................................... 51
The route bar .................................................................................................................................... 53
Distances and the route bar ........................................................................................................ 54
The quick menu ................................................................................................................................ 55
Quick access to settings ................................................................................................................... 55
Smaller buttons and symbols .......................................................................................................... 56
Using gestures .................................................................................................................................. 57
Reordering the Main Menu buttons ................................................................................................ 57
Calls and smartphone notifications 59
About phone calls ............................................................................................................................ 59
Accepting an incoming call .............................................................................................................. 59
Ending or rejecting an incoming call ............................................................................................... 59
Ignoring an incoming call................................................................................................................. 59
Making a phone call ......................................................................................................................... 60
Receiving an SMS or IM ................................................................................................................... 60
Switching off messages ................................................................................................................... 60
Talking to Siri or Google Now™ ...................................................................................................... 61
Traffic 62
About TomTom Traffic ..................................................................................................................... 62
The route bar .................................................................................................................................... 62
Looking at traffic on the map ........................................................................................................... 64
Looking at traffic on your route ....................................................................................................... 64
Traffic incidents ................................................................................................................................ 65
Approaching a traffic jam warning .................................................................................................. 66
Avoiding a traffic jam on your route ............................................................................................... 66
Advanced Lane Guidance ................................................................................................................ 67
Time-dependent speed limits .......................................................................................................... 68
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TomTom MyDrive 69
About TomTom MyDrive ................................................................................................................. 69
Logging in to MyDrive ...................................................................................................................... 69
Road Trips collection - sending a route to your device.................................................................. 70
Road Trips collection - planning a route to a stop .......................................................................... 72
Setting a destination using MyDrive ............................................................................................... 74
Planning a route with stops using MyDrive .................................................................................... 75
Choosing where you want to start driving a route ......................................................................... 75
Showing a planned destination in MyDrive .................................................................................... 77
Clearing a MyDrive destination ....................................................................................................... 77
Deleting a MyDrive destination from My Places............................................................................. 77
Set a phone contact as your destination using the MyDrive app .................................................. 77
Finding and syncing locations using MyDrive ................................................................................ 78
Syncing My Places locations with MyDrive .................................................................................... 78
Importing a community POI list ....................................................................................................... 78
Deleting a community POI list ......................................................................................................... 79
Importing a track GPX file ................................................................................................................ 79
Deleting a track GPX file .................................................................................................................. 80
Saving and restoring your personal navigation information ......................................................... 80
Quick search 81
Choosing which search to use ......................................................................................................... 81
Using quick search ........................................................................................................................... 82
About search ............................................................................................................................... 82
Entering search terms ................................................................................................................. 82
Working with search results ....................................................................................................... 84
About postcodes ......................................................................................................................... 85
About mapcodes ......................................................................................................................... 86
List of POI type icons .................................................................................................................. 86
Planning a route using quick search ............................................................................................... 91
Using destination prediction ....................................................................................................... 91
Planning a route to an address ................................................................................................... 91
Planning a route to a city centre ................................................................................................. 94
Planning a route to a POI ............................................................................................................ 96
Planning a route to a POI using online search ........................................................................... 98
Planning a route using the map ................................................................................................ 100
Planning a route using My Places ............................................................................................ 102
Planning a route using coordinates .......................................................................................... 103
Planning a route using a mapcode ........................................................................................... 105
Planning a route in advance ..................................................................................................... 106
Finding a car park ...................................................................................................................... 107
Finding a petrol station ............................................................................................................. 109
Step by step search 113
Choosing which search to use ....................................................................................................... 113
Using step by step search .............................................................................................................. 113
About search ............................................................................................................................. 113
Entering search terms ............................................................................................................... 114
Working with search results ..................................................................................................... 115
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About postcodes ....................................................................................................................... 116
List of POI type icons ................................................................................................................ 117
Planning a route using step by step search .................................................................................. 120
Using destination prediction ..................................................................................................... 120
Planning a route to an address ................................................................................................. 121
Planning a route to a POI .......................................................................................................... 123
Planning a route to a city centre ............................................................................................... 124
Planning a route to a POI using online search ......................................................................... 126
Planning a route using the map ................................................................................................ 128
Planning a route using My Places ............................................................................................ 130
Planning a route using coordinates using step by step search .............................................. 132
Planning a route in advance ..................................................................................................... 133
Finding a car park ...................................................................................................................... 134
Finding a petrol station ............................................................................................................. 137
Changing your route 140
The Current Route menu................................................................................................................ 140
Avoiding a blocked road ................................................................................................................ 142
Avoiding part of a route ................................................................................................................. 143
Finding an alternative route ........................................................................................................... 143
Types of route ................................................................................................................................ 144
Avoiding features on a route ......................................................................................................... 144
Avoiding an incident or route feature using the route bar ........................................................... 145
Adding a stop to your route from the current route menu .......................................................... 146
Adding a stop to your route using the map .................................................................................. 146
Deleting a stop from your route .................................................................................................... 146
Skipping the next stop on your route............................................................................................ 146
Reordering stops on a route .......................................................................................................... 146
My Routes 148
About My Routes ............................................................................................................................ 148
About GPX and ITN files ................................................................................................................ 149
Adding to My Routes using MyDrive ............................................................................................ 149
Saving a route................................................................................................................................. 153
Navigating using a saved route ..................................................................................................... 153
Navigating to a stop on a saved route .......................................................................................... 154
Adding a stop to a saved route using the map ............................................................................. 156
Recording a track ............................................................................................................................ 156
Navigating using a track ................................................................................................................. 157
Deleting a route or a track from My Routes .................................................................................. 158
Exporting tracks to a memory card ............................................................................................... 158
Importing routes and tracks from a memory card ....................................................................... 158
Importing routes from your computer using USB ........................................................................ 159
My Places 161
About My Places............................................................................................................................. 161
Setting your home or work location .............................................................................................. 162
Changing your home location ....................................................................................................... 162
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Adding a location from My Places ................................................................................................ 163
Add a location to My Places from the map ................................................................................... 164
Adding a location to My Places using search ............................................................................... 164
Adding a location to My Places by marking ................................................................................. 165
Deleting a recent destination from My Places .............................................................................. 165
Deleting a location from My Places ............................................................................................... 165
Using community POI lists ............................................................................................................. 165
Map Share 167
About Map Share ........................................................................................................................... 167
Creating a map correction report .................................................................................................. 167
Creating a map change report from a marked location ............................................................... 168
Types of map change ..................................................................................................................... 169
Speed Cameras 171
About speed cameras .................................................................................................................... 171
Crossing into another area or country .......................................................................................... 171
Speed camera warnings ................................................................................................................ 171
Changing the way you are warned ................................................................................................ 173
Reporting a new speed camera ..................................................................................................... 173
Confirm or remove a mobile speed camera ................................................................................. 174
Updating locations for cameras and hazards................................................................................ 174
Danger Zones 175
About danger zones and risk zones .............................................................................................. 175
Crossing into another area or country .......................................................................................... 175
Danger zone and risk zone warnings ............................................................................................ 176
Changing the way you are warned ................................................................................................ 176
Reporting a risk zone ...................................................................................................................... 176
Updating locations for danger zones and risk zones .................................................................... 177
Settings 178
Appearance ..................................................................................................................................... 178
Display ....................................................................................................................................... 178
Route Bar ................................................................................................................................... 180
Guidance view ........................................................................................................................... 181
Automatic Zoom........................................................................................................................ 181
Motorway exit previews ........................................................................................................... 181
Route Planning ............................................................................................................................... 181
Bluetooth ......................................................................................................................................... 182
Wi-Fi ................................................................................................................................................ 183
Updates and New Items ................................................................................................................. 184
Maps................................................................................................................................................ 185
MyDrive ........................................................................................................................................... 185
Sounds and Warnings .................................................................................................................... 186
Voices .............................................................................................................................................. 187
Touch Sensitivity ............................................................................................................................ 188
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Language and Units........................................................................................................................ 188
System ............................................................................................................................................ 189
Help ................................................................................................................................................. 190
Getting Help 191
Help ................................................................................................................................................. 191
Using MyDrive Connect 192
About MyDrive Connect................................................................................................................. 192
Setting up MyDrive Connect .......................................................................................................... 192
Connecting to the internet using MyDrive Connect ..................................................................... 192
TomTom account ........................................................................................................................... 193
Addendum 194
Copyright notices 200
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Welcome
to navigation with TomTom
Welcome to your TomTom Rider, your essential motorcycling companion!
We know you probably have more exciting things to do than read manuals so here are some quick
links to some important bits:
What's new compared to Rider 450
Installing your Rider
Connecting a headset
TomTom services
Connecting a smartphone
Wi-Fi® connection
Road Trips collection - sending a route to your Rider
We hope you enjoy discovering your next adventure using your new TomTom Rider!
Note: You can use your device both on your bike or in your car.
Tip: There are frequently asked questions (FAQs) at tomtom.com/support.
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What's new
What's new compared to Rider 450
Rider 550 only
TomTom Road Trips
Get on the road with the world's best curated routes available exclusively to sync with your Rider
550.
Learn more: Road Trips collection - sending a route to your Rider
Third party Points of Interest (POIs)
Enjoy over 1000 pre-installed points of interest for motorcyclists.
Rider 500/550
New touch sensitivity setting for no gloves
Learn more: Touch Sensitivity
Quick access to settings
You can now see the status of settings more quickly. Tap the menu bar at the top of the main
menu. You see status information for the Traffic service, MyDrive, Bluetooth® wireless technology, and Wi-Fi®. Learn more: Quick access to settings
Updates via Wi-Fi®
Get the latest maps and software for your TomTom Rider using built-in Wi-Fi. No computer
needed.
Learn more: Wi-Fi connection
Smartphone messages
Have smartphone messages read aloud in your headset.
Learn more: Receiving an SMS or IM
Compatible with Siri voice recognition software and Google Now™ service
Unlock the use of your smartphone via voice for onboard music access, calling, messaging and
more.
Learn more: Talking to Siri or Google Now™
Fast Quad-Core processor
Plan routes faster than ever before.
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What's in the box
Rider 500/550: TomTom Rider, Motorcycle mount, RAM mounting kit
Rider 550 Premium pack: As above plus Car Mounting kit, RAM Anti-theft Solution, Protective
Carry Case
TomTom videos
You can find many videos on our YouTube channel to help you learn about your new TomTom
Rider and other TomTom products. Visit www.youtube.com/user/TomTomOfficial/videos
out more!
Here are links to some videos that you might find interesting:
Tip: Look on the TomTom YouTube Channel for videos in your own language.
The TomTom Rider
Pairing a headset with both your Rider and a smartphone:
to find
https://www.youtube.com/watch?v=eBSM0Z_IX-s
Improving the quality of GPS instructions for RIDER 500/550:
https://www.youtube.com/watch?v=_OBNc2812BU
Setting up a headset with only one Bluetooth™ channel for RIDER 500/550:
https://www.youtube.com/watch?v=hMWBf25jAtU
TomTom Traffic
How to get TomTom Traffic via your iPhone device: www.youtube.com/watch?v=HIwYh5nYAok
How to get TomTom Traffic via your Android™ Smartphone:
www.youtube.com/watch?v=Wc3jkI-OeSM
The TomTom GO
Your Rider uses all of the features on the TomTom GO. Learn more about the GO here:
www.youtube.com/watch?v=sSBSeYtGpuY
Using MyDrive
UK English:
French (France):
www.youtube.com/watch?v=PIs5tGFhQIA
www.youtube.com/watch?v=lYpPDxxXSwk
Spanish (Spain):
Dutch:
Italian:
www.youtube.com/watch?v=HkZqdD5MkHI
www.youtube.com/watch?v=Skg6PWMbRxI
www.youtube.com/watch?v=AybGRzpgu1s
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Installing your Rider
Mounting on a motorcycle
Important: TomTom and RAM assume no responsibility or liability in connection to damages
suffered due to modifications, improper installation, road hazards or accidents. Neither RAM nor
TomTom shall be liable for any loss or damage, direct, indirect or consequential, arising out of the
improper installation, or inability to use and/or mount the product. Before use, the user shall
determine the suitability of the product for its intended use. The user assumes all risk and liability,
as far as permitted by law, in connection with the mounting of the product.
1. Attach the RAM™ mount kit to your motorcycle.
2. Fix the holder to the mount and connect the wires to your motorcycle's wiring system.
Important: The red POS (+) contact needs to be connected to the motorcycle's wiring loom
at a point between the ignition and the +12V battery supply. The black NEG (-) wire needs to
be connected to the motorcycle's wiring loom at a point between the ignition and the -(GND)
battery supply. Attach to a 12V point that can be switched off by the ignition such as the light
circuit.
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When you are attaching the mount kit to your motorcycle, follow these guidelines:
If you are unsure about attaching the mount kit yourself, ask a professional to fit it for you.
If you choose to attach the mount kit yourself, note that the Active Dock has a built-in fuse.
This means that you don’t need to add a fuse between the device and the motorcycle battery.
Make sure that the mount kit does not interfere with any of the controls on the motorcycle.
Always use the correct tools. If you use unsuitable tools, you may damage or break the
mount kit.
Do not overtighten nuts and screws. You may crack parts of the mount kit or damage your
handlebars if you overtighten nuts or screws.
If you are using the u-bolt, don’t forget to put the rubber caps provided over the exposed
threads.
3. Place your TomTom Rider in the holder.
4. You can rotate your device by ninety degrees to get your preferred view.
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Using the anti-theft solution
If your box includes an anti-theft solution, it is supplied in two parts:
A RAM lock for the mount.
This lock prevents the unscrewing of the RAM arm from the motorcycle.
A RAM Pin-Lock™ for the TomTom Rider itself.
This lock prevents the disconnection of the TomTom Rider from the dock.
Important: Both locks have keys so you need to make sure that you keep these two extra keys
with you at all times!
To use the anti-theft solution, do the following:
1. Lock the RAM mount to your motorcycle as shown below.
Note: Make sure you use the longer screws provided with your TomTom Rider lock.
2. Unscrew the wingnut from the RAM arm.
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3. Attach the RAM Pin-Lock.
4. Attach the RAM arm to the RAM mount and the active dock.
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5. Attach the RAM Pin-Lock cap on to the RAM Pin-Lock.
6. Tighten the RAM Pin-Lock as shown.
7. Remove the RAM Pin-Lock cap.
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8. Lock your TomTom Rider with the key to prevent removal from the mount
Installing in your car
If your box contains a car mount, use the supplied mount to install your TomTom Rider in your
vehicle. Read the instructions about positioning your device before you install your TomTom
Rider.
If your box contains a car mount, install your TomTom Rider by doing the following:
1. Connect the supplied USB cable to the mount.
Note: Use ONLY the USB cable supplied with your TomTom Rider. Other USB cables may
not work.
2. Connect the USB cable to any of the USB sockets on the USB dual charger and plug this into
the power supply on your dashboard.
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3. Choose the best smooth location, on your windshield or side window, to mount your
TomTom Rider.
4. Make sure that both the suction cup on the mount and your windscreen are clean and dry.
5. Press the suction cup of the mount firmly against your windscreen.
6. Turn the grip near the base of the mount in a clockwise direction until you feel it lock.
7. Place your TomTom Rider in the mount, making sure that it clicks into place.
Tip: With the High-Speed Dual Charger you can charge your TomTom Rider and smartphone
at the same time.
Switching on and off
Switching your device on
Press the On/Off button until your device starts. If the device was off you see the map view. If your
device was sleeping you see the last screen you were looking at.
Sending your device to sleep
To send your navigation device to sleep, press the On/Off button and then release it.
You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn
Off buttons. Select Sleep to make the device sleep.
Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it
is removed from the mount, go to Battery settings in the Settings menu.
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Switching your device off completely
To switch off your navigation device completely, you can do one of the following:
Press and hold the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Turn Off to switch off the device. Select the "back" button if you don't want to
switch your device off.
Press and hold the On/Off button for more than 5 seconds until the device switches off.
Setting up
Note: The language you choose will be used for all text on the screen. You can always change the
language later in Language and Units in the Settings menu.
When you first switch on your TomTom Rider, you have to answer a few questions to set it up.
Answer the questions by touching the screen.
GPS reception
When you first start your TomTom Rider, it may need a few minutes to determine your position. In
future, your position will be found much faster.
To ensure good satellite reception, use your TomTom Rider outdoors and keep it upright. Large
objects such as tall buildings can sometimes interfere with reception.
Important: QuickGPSfix contains information about satellite positions which helps your TomTom
Rider find your position faster. QuickGPSfix information is sent to Always Connected devices in
real time and to Smartphone Connected devices when connected to TomTom services using your
smartphone. You can also update QuickGPSfix using MyDrive.
Sending information to TomTom
When you first start navigating or you have reset your TomTom Rider, your TomTom Rider asks
for permission to collect some information about your use of the navigation device. The
information is stored on your TomTom Rider until we retrieve it. We use it anonymously to
improve our products and services. If you use our services, we will also use your location
information to deliver the services to you.
You can change whether you send this information with us at any time by doing the following:
1. In the Main Menu, select the Settings button.
2. Select System.
3. Select Your information & privacy.
4. Select the button to turn sending of information on or off.
Note: If you choose not to send location information to us, you will no longer receive our
services. This is because services need to send the location of your device to TomTom in order
to receive the traffic information related to where you are. The end date of your subscription
remains the same, even if you do not send this information to us.
You can find current and more detailed information at tomtom.com/privacy.
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Memory card slot
Some TomTom navigation devices have a memory card slot that is located on the side or bottom
of the device.
Before you use the memory card slot, make sure that you have the latest version of the application
installed on your navigation device by connecting to MyDrive using a computer.
When your TomTom Rider is up-to-date, you can use a memory card as extra storage space to
add extra maps or to store routes and tracks to your device. Maps can be purchased from
tomtom.com
.
Important: Routes and tracks cannot be stored on the same memory card as maps because
different memory card formatting is used.
Device not starting
In rare cases, your TomTom Rider device may not start correctly or may stop responding to your
taps.
First, check that the battery is charged. To charge the battery, connect your TomTom Rider device
to the car charger. It can take 3 - 5 hours to fully charge the battery depending on the type of
device.
Important: Do not charge your device using your vehicle's own USB port because it is not
powerful enough.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off
button until your TomTom Rider begins to restart.
Charging your device
The battery in your TomTom Rider charges when you connect it to your TomTom vehicle charger,
to your computer or to a USB Home Charger.
Important: Do not charge your device using your vehicle's own USB port because it is not
powerful enough.
You are warned when the battery level is low or critical. You lose your connection to some
TomTom services when the battery level is low or critical. When the battery is empty, your
TomTom Rider goes into sleep mode.
Important: On device models START 42/52, START 40/50/60, and GO 51/61, the screen
intentionally dims when you connect your device to your computer. The screen also dims if you
use a non-TomTom charger that does not provide enough power when charging.
Note: Use ONLY the USB cable supplied with your TomTom Rider. Other USB cables may not
work.
Caring for your TomTom Rider
It is important to take care of your device:
Do not open the casing of your device under any circumstances. Doing so may be dangerous
and will invalidate the warranty.
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Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
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Connecting a headset
About motorcycle headsets
We recommend using a headset with your TomTom Rider to hear spoken instructions, and to hear
warning sounds on your TomTom Rider. You can also use your headset for making and receiving
calls in conjunction with your phone. This makes riding with your TomTom Rider as safe as
possible.
Important: It is illegal in most countries to use a hand-held phone while riding a motorbike. Not
only that, you can get yourself killed doing so, so please abide by the riding rules of your country
and use a legally approved hands-free system or headset.
Bluetooth channels
Some motorcycle headsets use Bluetooth. Bluetooth sends and receives radio waves in a band of
79 different frequencies or channels and the number of channels per headset model varies.
A headset with more than one Bluetooth channel allows you to receive voice instructions, receive
phone calls and get phone notifications.
For steps on how to connect a multi-channel headset to your TomTom Rider, see: Connecting a
multi-channel headset
If your headset only has one Bluetooth channel you can pair it with either your TomTom Rider OR
a smartphone.
For steps on how to connect a single-channel headset to your TomTom Rider, see:
single channel headset
Tip: To see videos about connecting your headset to your Rider 500/550, see:
https://uk.support.tomtom.com/app/answers/detail/a_id/25643/locale/en_GB
Connecting a
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Connecting a multi-channel headset
The instructions below describe how to connect a Bluetooth multi-channel headset:
Note: If you have already tried to connect your devices, clear the pairing history on your device
and phone and start again. This will establish a new Bluetooth session between the devices.
See: Disconnecting a smartphone
Tip: To see videos about connecting your headset to your Rider 500/550, see:
https://uk.support.tomtom.com/app/answers/detail/a_id/25643/locale/en_GB
1. Make sure your headset is fully charged using the charger supplied with your headset.
2. Switch on the headset and make it discoverable by following the user instructions supplied
with your headset.
3. Pair your phone to your headset using the headset's Bluetooth channel 1.
4. Pair your Rider to your phone.
5. Pair your Rider to your headset using the headset's Bluetooth channel 2.
Pairing your Rider to your headset
1. From the Main Menu, select Settings.
2. Select Bluetooth.
3. Select Add Headset.
4. Select Continue and then Search for Headset and follow the instructions to establish the
connection.
5. Attach your headset to your helmet following the instructions in your headset manual.
Make sure you position the microphone correctly. For best results, don’t position the microphone directly in front of your mouth, position it just to the side of your mouth.
Important: When using a headset, the volume control may not be available because your headset
doesn't support remote volume control. If this is the case, use the volume control button on the
headset itself to change the volume.
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Connecting a single channel headset
Tip: To see videos about connecting your headset to your Rider 500/550, see:
https://uk.support.tomtom.com/app/answers/detail/a_id/25643/locale/en_GB
Pairing method 1
If you pair your TomTom Rider to your headset first and then secondly, to your phone, you can
use the following features:
Navigation instructions and sounds from your TomTom Rider.
Data for traffic and other services.
Smartphone notifications.
Caller ID.
Note: When using this configuration you cannot pick up or make calls through your headset.
Pairing method 2
If you pair your smartphone to your headset and then your TomTom Rider to your phone, you can
use the following features:
Data for traffic and other services.
Smartphone notifications.
Caller ID.
Pick up and make calls through your headset with higher call quality.
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Note: When using this configuration you cannot hear navigation instructions or sounds from
your TomTom Rider.
Improving the quality of navigation instructions
About Advanced Audio Distribution Profile (A2DP)
This Bluetooth profile defines how multimedia audio can be streamed from one device to another
over a Bluetooth connection; it is also known as Bluetooth Audio Streaming.
Switching on A2DP
Tip: To see videos about connecting your headset to your Rider 500/550, see:
https://uk.support.tomtom.com/app/answers/detail/a_id/25643/locale/en_GB
If you know or think that your headset has A2DP support on channel 2, then do the following:
1. From the Main Menu, select Settings.
2. Select Bluetooth.
3. Select the name of your headset.
4. Select Activate A2DP setting.
The status should change to Connected within one minute.
If your headset status doesn’t show as Connected after one minute, then it doesn’t have A2DP
support on this channel.
If the quality of navigation instructions coming from your TomTom Rider doesn't improve, do the
following:
1. Forget all the Bluetooth pairings on both your phone and your TomTom Rider.
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2. Pair your TomTom Rider to channel 1 on your headset.
3. Pair your TomTom Rider to your phone.
4. Finally pair your phone to channel 2 on your headset.
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TomTom services
About TomTom services
Tip: To access settings and the status of your services quickly, select the menu bar at the top of
the main menu. In portrait mode, you can also tap the icons down the right hand side.
Your TomTom Rider is a 'Smartphone Connected' device and gets access to TomTom services
using your smartphone.
To get TomTom services on your TomTom Rider you need the following items:
A smartphone with a data plan from a mobile services provider.
The TomTom MyDrive app for iOS or Android™ installed on your smartphone.
A TomTom account.
Using TomTom services means that data is sent and received by your phone using your mobile
services provider.
Important: You might have additional costs when you use the internet on your phone, especially
if you are outside the area covered by your data plan. Check with your mobile services provider
for more information.
Note: TomTom services are not available in every country or region. For more information on
available services in each region, go to tomtom.com/services.
Traffic & Speed Cameras
TomTom services give you real-time information about traffic and speed cameras on your route.
As soon as your device has an internet connection AND you have agreed to the information and
privacy permissions, your device starts receiving traffic information and fixed and mobile speed
camera location updates.
To see information about your Traffic and Speed Camera subscriptions, open the Help screen and
select About.
To see the status of your Traffic connection, look at the top right of the Main Menu. If your
TomTom Rider is not connected to Traffic, the Traffic symbol has a cross.
Alternatively select the menu bar in the main menu to get quick access to service status and
settings.
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Important: The Speed Cameras service isn't available in all countries. For example, in France,
TomTom offers a Danger Zone service instead and in Switzerland, no speed camera services are
permitted at all. In Germany, you are responsible for switching the Speed Cameras service on or
off. The issue of the legality of using speed camera services in Germany and other EU countries is
not unique. You therefore use this service at your own risk. TomTom accepts no liability arising
from the use of this service.
MyDrive
MyDrive gives you control of your device by enabling you to do the following:
Select a destination on your computer, tablet or phone and send it to your device.
Sync your Places and routes with all your devices.
Keep all your data safe.
and more...
For more info, see Syncing using TomTom MyDrive or go to mydrive.tomtom.com
.
To switch on automatic syncing using MyDrive, select Settings and then MyDrive. Connect to the
internet using one of the three methods available and then log in to your TomTom account.
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Connecti
ng a smartphone
Why do I want to connect a smartphone to my device?
Connect your smartphone to your TomTom Rider to use these features:
TomTom services
Receive real-time traffic information, speed camera updates and MyDrive using your phone’s
data connection. This feature uses approximately 7 MB of data per month.
Important: The Speed Cameras service isn't available in all countries. For example, in France,
TomTom offers a Danger Zone service instead and in Switzerland, no speed camera services
are permitted at all. In Germany, you are responsible for switching the Speed Cameras
service on or off. The issue of the legality of using speed camera services in Germany and
other EU countries is not unique. You therefore use this service at your own risk. TomTom
accepts no liability arising from the use of this service.
Phone calls
See who is calling
ing call.
Smartphone messages
SMS and messages
Rider. Messages can be read aloud on your headset so that you can keep your eyes on the
road ahead.
Smartphone personal assistant
Get full access to your phone's personal assistant
ance view to talk to Siri or Google Now™.
on your TomTom Rider so you can decide if you want to answer an incom-
from other messaging apps on your smartphone appear on your TomTom
. Tap the phone button in the map or guid-
Connecting a smartphone
You are prompted to connect your smartphone when you start your TomTom Rider for the first
time, or after you have reset your TomTom Rider.
Tip: Currently, you can connect one phone to your TomTom Rider.
Connecting your phone using the MyDrive app
1. On your smartphone, download and install the TomTom MyDrive app.
Google Play™ Store
Apple App Store
2. Open the MyDrive app. If you are not prompted to connect your phone, tap the device symbol
next to the search bar on the app main screen.
3. Switch on Bluetooth on your phone, and make sure your phone is discoverable.
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4. On your TomTom Rider, open the Main Menu and select Settings.
5. Select Bluetooth.
6. Select Add Phone.
7. Follow the steps in the app and on your TomTom Rider to pair your phone with your TomTom
Rider.
When your phone is connected, you see this icon on the map or guidance view:
You can easily change the phone features you want to use in Bluetooth
in the Settings menu.
Disconnecting a smartphone
You can disconnect your phone in the following ways:
Switch off Bluetooth on your phone.
Switch off or reset your TomTom Rider.
Select Bluetooth in the Settings menu. Select your phone. Select Unpair to disconnect your
device from your phone.
Remove your device from the Bluetooth paired device list if you want to remove it perma-
nently.
Clearing the pairing history
To clear the pairing history on your device, go to Settings, then Bluetooth and delete the previous
Bluetooth pairings under Paired Device.
The pairing history on your phone can be cleared in the Bluetooth settings of Android/iOS.
Reconnecting a smartphone
Your TomTom Rider will remember your phone and find it automatically when your phone's
Bluetooth is switched on and the phone is in range of your navigation device.
Tip: Open the MyDrive app to use the smartphone messages feature.
When your phone is connected, you see this button on the map or guidance view:
If you lose connection to your phone you see a Bluetooth symbol on the map or guidance view.
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Unable to get a connection
To check the connection status of your phone, do the following:
1. Select Bluetooth in the Settings menu.
You see Connected if you are connected to a phone.
2. If you don't see Connected, select the phone you want to connect to.
3. Make sure all the toggles are switched on, or select the option to find out more information
about how to connect.
If your TomTom Rider cannot connect to your phone, or you have no internet connection, also
check the following:
Your phone is shown on your TomTom Rider.
Your phone's Bluetooth is switched on.
Your data plan with your mobile services provider is active, and you can access the internet
on your phone.
Personal Area Networks
Important: Though connecting your device to the internet is possible using a Personal Area
Network (PAN), the preferred method is to use the MyDrive App.
Smartphone-connected devices only
Your phone shares its internet connection by using the phone's Bluetooth® and Personal Area
Network (PAN) functions.
Depending on your phone's Operating System, this network, or PAN, might be called one of the
following names:
Personal Hotspot
Tethering or Bluetooth Tethering
Tether or Bluetooth Tether
The PAN function is probably already in your phone's Operating System, or you can download an
app to create a PAN.
Note: Some mobile service providers don't allow their users to use a PAN. If your phone
doesn't have the PAN function, you should contact your service provider for more information.
Please check the user guide for your phone if you are having trouble finding the settings.
For more help, go to tomtom.com/connect
.
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Wi
-Fi connection
About Wi-Fi®
The easiest way to manage your maps, software and all your device content is over a Wi-Fi
connection.
Your device can be updated using Wi-Fi without the need to connect to a computer. It remembers
previously connected Wi-Fi networks so you can keep your device up to date when you are in
range of that network.
Before you begin, make sure that you have access to an unrestricted Wi-Fi network, such as a
personal home network. Please be aware that updating over a public Wi-Fi network, such as in an
airport or hotel, is not recommended because the updates can be large and the network
connection may not be stable.
Tip: If you don’t have access to a Wi-Fi network or your Wi-Fi network is slow or not stable, you
can use a USB connection to update using MyDrive Connect on your computer.
Connecting to Wi-Fi
Important: Wi-Fi connections that require a web sign-in are not supported on the TomTom Rider.
These types of Wi-Fi connections are frequently found in public places, for example in hotels,
shops and restaurants.
To connect to a Wi-Fi network, do the following:
1. Select Settings in the Main Menu, then select Wi-Fi.
You see a list of available Wi-Fi networks and saved Wi-Fi networks that are currently out of
range.
Tip: Scroll down to go to the list of out-of-range saved networks.
2. Select the Wi-Fi network that you want to connect to. If the network is secure enter the
password. If no password is required, you are connected straight away.
Tip: For advanced options for a Wi-Fi network see Wi-Fi in the Settings menu.
3. Select Done, then select Connect.
It may take a few moments for your device to connect to the Wi-Fi network. If it takes too long,
please check the identity and password you used for the Wi-Fi network.
Once your device has successfully connected to the Wi-Fi network, you see the status Connected under the Wi-Fi network name.
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Tip: To access settings and the status of your services quickly, select the menu bar at the top
of the main menu. In portrait mode, you can also tap the icons down the right hand side.
Forgetting a Wi-Fi network
To forget a Wi-Fi network from your list of available networks do the following:
1. Select Settings in the Main Menu, then select Wi-Fi.
You see a list of available Wi-Fi networks and saved Wi-Fi networks that are currently out of
range.
Tip: Scroll down to go to the list of out-of-range saved networks.
2. Select the Wi-Fi network that you want to forget.
3. Select Modify then select Forget.
Your device is disconnected from the Wi-Fi network.
Note: The Wi-Fi network still appears in the list, but your device will not automatically connect to it.
About updates and new items
A red exclamation mark in the Settings button shows you that updates or new items are available.
Tip: You may also be offered a system software update when you add a new map.
The following updates or new items can be offered:
System software updates
A System software update is a software update for the device itself. You see an explanation about
why the update is required and which features are changing or being added, if any.
If you have not used your device for a long time, you may get asked to install a required software
update when you use your device again. If you don't install the update, the following issues can
occur:
Your device cannot be told about any updates and no further updates would be possible.
Your device cannot show the details of the required software updates, for example, size,
version, etc.
Your device cannot add or delete any maps.
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Map updates
When a map
update is offered, install it as soon as possible so that you always drive with the
latest map.
The existing map is deleted before the map update is installed. If you cancel a map update then
you will no longer have the map on your TomTom Rider. If this happens, go to Maps in the
Settings menu and download the map again.
Map Share updates
These updates are created from changes made and shared by other TomTom users and contain
the following changes or updates:
Speed limits
Street names
Recently blocked and unblocked roads
Traffic directions
Turn restrictions
For more information, see Map Share
.
Speed Camera updates
When a Speed Camera update is offered, you can choose which countries on your map you want
to update.
Voices
You may also be offered new voices as an update.
Installing updates and new items
Note: If Wi-Fi is not available or is not stable, you see instructions on how to get updates using
a USB connection to your computer.
Tip: When updating using Wi-Fi, we recommend that you keep your device connected to a
power supply.
Tip: Press the On/Off button to switch off the screen and save battery power while downloading
an update.
To select and install updates and new items, do the following:
1. Select Updates & New Items.
The Updates & New Items button shows you how many new updates and items are available
to install.
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2. Select the items and updates that you want to install. The list includes items you purchased in
the TomTom web shop.
3. Log in to your TomTom account when asked to do so.
Tip: Logging in to use Updates and New Items also logs you in ready for using TomTom
MyDrive.
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Using your Rider
Navigation buttons
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following navigation buttons are available in the Main Menu:
Note: Not all features are supported on all devices.
Search
Plan a Thrill
My Routes
Add Home
Ride Home
Select this button to search for an address, a place or a Point of Interest,
then plan a route to that location.
Select this button to plan a thrilling ride for a roundtrip or to a destination.
Select this button to show your saved routes, recorded routes and
imported routes.
Select this button to ride to your home location. If this button is not
included in your main menu, go to My Places to set up your home
location.
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Add Work
Ride to Work
Select this button to ride to your work location. If this button is not
included in your main menu, go to My Places to set up your work
location.
Current Route /
Current Track
Start Recording
My Places
Select this button to clear or change your planned route or track.
Select this button to start or stop recording a track.
Select this button to show your saved places.
Parking
Petrol Station
Select this button to find car parks.
Select this button to find petrol stations.
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Trip Statistics
Select this button to see trip statistics about how far you've been riding,
how long you've been riding, and also at what speed.
Settings
Select this button to change Settings.
Tip: To access settings and the status of your services quickly, select
the menu bar at the top of the main menu. In portrait mode, you can
also tap the icons down the right hand side.
The glove-friendly keyboard
Switching to the glove-friendly keyboard
The glove-friendly keyboard has large buttons so that you can make selections more easily while
wearing motorcycle gloves.
See Entering search terms for instructions on how to select different keyboard layouts.
Using the glove-friendly keyboard
Taking the "pqrs" key as our example, do the following:
1. To select the first letter "p", tap the "pqrs" key once.
Tip: To select another letter from the same key, for example, "p" followed by "r", you need to
wait for half a second in between selecting letters.
2. To select the second letter, for example "q", tap the "pqrs" key twice in rapid succession.
3. To select the third letter, for example, "r", tap the "pqrs" key three times in rapid succession.
4. To select the fourth letter "s", tap the "pqrs" key four times in rapid succession.
If your gloves still make it difficult to select letters, you can do the following:
1. Press and hold
the key, for example "def".
After touching the key the first character appears, in this case "d".
2. Wait for the pop-up to appear.
3. Select your chosen desired character from the pop-up, for example "f".
4. Your chosen character "f" replaces the "d" character that first appeared.
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Available keys
The keys shown below are available when using your TomTom Traffic in either portrait or
landscape orientation.
Using quick settings
Quick settings make it easier for you to use a range of settings when wearing gloves.
To use quick settings, select the quick settings button in the main menu, the map view or the
guidance view.
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You see a screen with large buttons and a volume control:
This button shows that you will hear voice instructions. Select the button
to switch off voice instructions. You will no longer hear spoken route
instructions but you will still hear information such as traffic information
and warning sounds.
Tip: You can select the types of instructions you want to hear. Select
Voices in the Settings Menu and select the instructions you want to
hear.
This button shows that you will not hear voice instructions. Select this
button to switch on voice instructions.
This button shows that the display is using day colours. Select the button
to reduce the brightness of the screen and display the map in darker
colours.
When driving at night or when driving through a dark tunnel, it is easier
to view the screen and less distracting for the driver if the brightness of
the screen is dimmed.
Tip: Your device automatically switches between day and night
colours depending on the time of day. To switch off this feature, select
Appearance, then Display in the Settings menu and switch off Switch
to night colours when dark.
This button shows that the display is using night colours. Select the
button to increase the brightness of the screen and display the map in
brighter colours.
This button shows that you will receive messages. Select this button to
switch off messages for your current session.
Tip: (page 60) You can also switch messages on or off permanently
using the Bluetooth settings menu.
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This button shows that you will not receive messages. Select this to
switch on messages again for your current session.
Tip: You can also switch messages on or off permanently using the
Bluetooth settings menu.
When wearing gloves, select the plus (+) and minus (-) buttons
underneath the volume slider to change the volume, instead of trying to
move the slider with gloves on.
Important: When using a headset, the volume control may not be
available because your headset doesn't support remote volume control.
If this is the case, use the volume control button on the headset itself to
change the volume.
Road Trips collection - sending a route to your device
The TomTom Road Trips collection allows you to discover the world’s most amazing routes, from
legendary coastal routes like the Great Ocean Road to classic road trips like Route 66.
Sending a route from the Road Trips collection to your TomTom Rider
To use the Road Trips collection, do the following:
1. Log in to TomTom MyDrive at mydrive.tomtom.com
.
2. Click on the road trips icon on the left-hand side as shown below:
The distance and duration of each road trip is shown and also the country where the route is
located.
3. Click on a road trip from the list.
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The route is shown on the map together with stops (flags) and start and end points.
Using the buttons at the bottom of the box, you can edit the route, save the route as a .GPX
file or Save to My Routes.
Tip: Click the grey arrow near the road trip name to go back to the previous screen.
4. Click Save to My Routes.
5. To send the route to your device, click on the My Routes icon and click on the name of the
road trip.
6. Make sure that Sync this route as a track with my devices is enabled.
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The road trip is synced to your TomTom Rider as soon as you are either connected to your
computer, within range of your wireless network or connected to your phone. You must be
logged in to MyDrive.
Road Trips collection - planning a route to a stop
The TomTom Road Trips collection allows you to discover the world’s most amazing routes, from
legendary coastal routes like the Great Ocean Road to classic road trips like Route 66.
Planning a route to a stop
To plan a route to an interesting stop on a road trip, do the following:
1. Log in to TomTom MyDrive at mydrive.tomtom.com
.
2. Click on the road trips icon on the left-hand side.
3. Click on a road trip from the list.
The route is shown on the map together with start and end points and in some cases, stops
(flags).
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4. Click on a flag to see what is of interest at that point on the road trip. For example, you can see
the Bay of Islands flag is selected below and, if available, you are shown information and
reviews about that stop.
5. Click Start Here to start your route from this point, or Add to My Places or Send to Device.
6. Click Plan route to plan a route to that stop.
You can then choose from settings including your vehicle type, fast or thrilling route etc.
Enter a POI in the search box, for example, "hotel", to search for all hotels near your chosen
stop.
7. Select your chosen POI.
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You may then get offered a choice of routes as shown below.
8. Click on your chosen route option and then use the buttons at the bottom of the box to share
your route, save it or Send to Device.
Planning a thrilling route
You can use the Plan a Thrill button to create interesting rides on the spot. This is especially useful
for a day when you have some spare time and just need a simple way to create a thrilling ride.
A thrilling route is a trip that includes interesting or challenging roads and uses as few motorways
as possible. You can choose the level of turns included in your ride, and also the degree of
hilliness.
Tip: As Plan a Thrill is for creating instant routes, thrilling routes cannot be saved in My Routes.
Tip: Thrilling routes are round trips by default but you can plan a route to a destination if you
choose.
Planning a thrilling round trip route using stops
If you just need to go out for a ride, Plan a Thrill lets you plan a round trip along the most
interesting roads from your current location via the stops you choose. You must choose at least
one stop to create a thrilling route.
1. Select the Main Menu button to open the Main Menu.
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2. Select Plan a Thrill.
The map view opens.
3. Move the map and zoom in until you can see the place you want to ride through.
4. Create a stop by quickly tapping the map.
Your TomTom Rider plans a thrilling round trip through your chosen stop.
Tip: The direction of the round trip is random. If you have at least 2 stops on your route, you
can change the direction of travel by reordering the stops. Arrows on the planned route show
the direction of travel.
5. If you want to add more stops to your route, move the map and select more stops.
Your TomTom Rider plans a thrilling round trip route through your chosen stops.
Tip: Select the pop-up menu button to reorder your stops.
6. Select the level of turns and the degree of hilliness for your thrilling route.
Select this button to choose one of three settings for turns.
Select this button to choose one of three settings for hilliness.
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Your TomTom Rider plans a thrilling round trip route with turns and hills through your chosen
stops.
7. When you have planned your thrilling route, select Ride.
Your route is shown on the map view, then guidance along your route begins. As soon as you
start riding, the guidance view is shown automatically.
Planning a thrilling ride to a destination
You can plan a route to a destination using the map. The route to your destination will be along
the most interesting roads from your current location.
Tip: You can also plan a route to a destination then choose Winding route as the route type.
1. Select the Main Menu button to open the Main Menu.
2. Select Plan a Thrill.
The map view opens.
3. Select a location by pressing and holding the screen for about one second.
4. Select the destination button.
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Your TomTom Rider plans a thrilling route to your chosen destination.
5. If you want to add more stops to your route, move the map and select more stops.
Your TomTom Rider plans a thrilling route through your chosen stops to your destination.
Tip: Select the pop-up menu button to reorder your stops.
6. Select the level of turns and the degree of hilliness for your thrilling route.
Select this button to choose one of three settings for turns.
Select this button to chose one of three settings for hilliness.
Your TomTom Rider plans a thrilling route with turns and hills to your chosen destination.
7. When you have planned your thrilling route, select Ride.
Your route is shown on the map view, then guidance along your route begins. As soon as you
start riding, the guidance view is shown automatically.
Looking at trip statistics
Your TomTom Rider can show you how far you've been riding, how long you've been riding, and
also at what speed.
To see trip statistics, select Trip Statistics in the Main Menu.
Select one of the three tabs to see statistics for today's riding, for your current trip and for all-time.
Tip: All-Time are the statistics that have been collected since the device was purchased and
first switched on.
Tip: A dot is included in large distances, for example, 20047,64 kilometres is shown as 20.047,6
km.
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Statistics for your current trip
To see statistics for the trip you are riding now, select the Since --/--/-- tab.
To start a new trip, select the Clear trip button, just like resetting an odometer in a car.
After stopping your bike, if you don't press the Clear trip button, the statistics just carry on
incrementing when you start moving again. This means you get accurate statistics for trips that
span several days or several rides within a day.
Important: If you do a factory reset, the all-time tab is reset back to zero values!
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What's on the screen
The map view
The map view is shown when you have no planned route. Your actual location is shown as soon
as your TomTom Rider has found your GPS location.
You can use map view in the same way as you might look at a traditional paper map. You can
move around the map using gestures, and zoom using the zoom buttons.
Important: Everything on the map is interactive including the route and the map symbols - try
selecting something and see what it does!
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the
item to open the menu. To select a location on the map, select and hold the location until the
pop-up menu opens.
The map shows your current location and many other locations such as your My Places locations.
If you have not planned a route the map is zoomed out to show the area around your location.
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If you have planned a route, your complete route is shown on the map. You can add stops to your
route directly from the map. When you start to drive, the guidance view is shown.
1. Back button. This button returns the map to an overview of your whole route or, if no route is
planned, moves the map to put your current location at the centre.
2. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in map view, if you are driving, the small arrow rotates to indicate your
direction of travel relative to north, with north being up.
3. Zoom buttons. Select the zoom buttons to zoom in and out.
4. Current location. This symbol shows your current location. Select it to add it to My Places or
search near your current location.
Note: If your TomTom Rider cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.
5. Selected location. Press and hold to select a location on the map. Select the pop-up menu
button to show options for the location, or select the Drive/Ride button to plan a route to the
location.
6. Main Menu button. Select the button to open the Main Menu
.
7. Map symbols. Symbols are used on the map to show your destination and your saved places:
Your destination.
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Your home location. You can set your home location in My Places.
Your work location. You can set your work location in My Places.
A stop on your route.
A location saved in My Places.
A marked location.
When a search for POIs near destination is done and the results are shown on the
map, less important POIs are shown as black pins with white crosses.
Symbols to show your community POI loca-
tions.
Select a map symbol to open the pop-up menu, then select the menu button to see a list of
actions you can take.
8. Traffic information. Select the traffic incident to display information about the traffic delay.
Note: Traffic information is only available if your TomTom Rider has TomTom Traffic.
9. Your route, if you have planned a route. Select the route to clear it, change the route type, add
a stop or save changes to your route.
10. Speed cameras or danger zones on your route. Select the speed camera or danger zone
symbol to display more information.
11. Phone button.
12. Route bar. The route bar
is shown when you have planned a route.
The guidance view
The guidance view is used to guide you along the route to your destination. The guidance view is
shown when you start driving. You see your current location and details along your route,
including 3D buildings in some cities.
Note: 3D buildings in guidance view are not available on all devices.
The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of
travel, change the 2D and 3D default settings.
Tip: When you have planned a route and the 3D guidance view is shown, select the switch view
button to change to the map view and use the interactive features.
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When your TomTom Rider starts after sleeping and you have a route planned, you are shown the
guidance view with your current location.
1. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in guidance view, if you are driving, the small arrow rotates to indicate
your direction of travel relative to north, with north being up.
2. Zoom buttons. Select the zoom buttons to zoom in and out.
Tip: On some devices you can also pinch to zoom in and out.
3. Instruction panel. This panel shows the following information:
The direction of your next turn.
The distance to your next turn.
The name of the next road on your route.
Lane guidance at some junctions.
Note: Select the instruction panel to see a list of turn-by-turn text instructions for your
planned route.
4. Route symbols. Symbols are used on your route to show your starting location, your stops,
and your destination.
5. Main Menu button. Select the button to show the Main Menu
.
6. Speed panel. This panel shows the following information:
The speed limit at your location.
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Your current speed. If you drive more than 5 km/h or 3 mph over the speed limit the speed
Tip: To quickly remove a stop, select it in the route bar and use the
panel turns red. If you drive less than 5 km/h or 3 mph over the speed limit the speed panel turns orange.
The name of the street you are driving on.
The speed camera or risk zone report button.
7. Current location. This symbol shows your current location. Select the symbol or the speed
panel to open the quick menu.
Note: If your TomTom Rider cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.
8. Phone button.
9. Route bar. The route bar
is shown when you have planned a route.
Important: To see a wider route bar showing additional route information, change the setting
for Route Information.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the
top, and a bar with symbols underneath.
Tip: You can also choose to see a wider route bar showing additional route information (not
available on all devices or apps).
Note: The distance ahead shown by the route bar depends on the overall length of your route.
The arrival information panel shows the following information:
Tip: If your destination is in a different time zone, you see a plus (+)
or a minus (-) sign and the time difference in hours and half hours in
the arrival information panel. The estimated time of arrival is the local
time at your destination.
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current
location.
A parking button is shown near the destination flag when parking is
available near your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information
panel.
Traffic status - if your TomTom Rider isn't receiving any traffic
information, a symbol showing traffic with a cross appears underneath
the arrival information panel.
The bar uses symbols to show the following information:
A faster route, if there is traffic on your route.
The stops on your route.
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pop-up menu.
Petrol stations that are directly on your route.
TomTom Traffic incidents.
TomTom Speed Cameras and Danger Zones.
Rest stops directly on your route.
You can choose the information you see
on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a speed camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on
the route bar to show each symbol separately. You can then select a
symbol.
The total time delay due to traffic jams, weather, and other incidents on
your route, including information provided from historical road usage,
is shown above the symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can
choose to see the current time if you switch the setting on.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Distances and the route bar
The distance ahead shown on the route bar depends on the length of your route, or the distance
remaining on your route.
For remaining distances longer than 50 km (31 miles), only the next 50 km (31 miles) is shown.
The destination icon is not shown.
Tip: You can scroll the route bar to see your whole route (not available on iOS).
For remaining distances between 10 km (6 miles) and 50 km (31 miles), the complete distance
is shown. The destination icon is shown fixed at the top of the route bar.
For remaining distances of less than 10 km (6 miles) the complete distance is shown. The
destination icon moves down towards the chevron symbol as you get nearer to your destination.
The top half of the route bar shows twice the distance of the bottom half, as shown in the
following examples:
A remaining distance of 50 km on the route bar is split into 34 km (21 miles) at the top and 16
km (9 miles) at the bottom.
A remaining distance of 10 km on the route bar is split into 6.6 km (4 miles) at the top and 3.3
km (2 miles) at the bottom.
The route bar is constantly updated as you drive.
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The quick menu
To open the quick menu, select the current location symbol or the speed panel in the guidance
view.
You can then do any of the following:
Mark a location
Report a new speed camera
Change a speed limit
Avoid a blocked road
See your current location or your latitude/longitude if not on a named road.
Quick access to settings
To access settings quickly, select the menu bar at the top of the main menu.
Tip: When in portrait mode, you can also tap the icons down the right hand side.
The quick access screen opens.
You see the status of your services including Traffic, MyDrive, Bluetooth and Wi-Fi.
When you select a service, you see more info on your connection status or, if unconnected, how
to connect.
Select Settings to go to the full Settings menu.
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Smaller buttons and symbols
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following buttons and symbols are available in the Main Menu screen, in addition to the
navigation buttons and quick settings
Select this button to open the Help Menu. The Help Menu contains help
about using your TomTom Rider, together with other information about
your device, for example, map version, device serial number and legal
information.
Select this button to reorder the buttons in the Main Menu.
Select this button to return to the previous screen.
Select this button to return to the map view or guidance view.
:
This symbol shows the status of the Bluetooth connection to your phone.
This symbol shows the power level of the battery in your TomTom Rider.
This symbol shows that your TomTom Rider is connected to Traffic.
This symbol shows that your TomTom Rider is not connected to Traffic.
This symbol shows that your TomTom Rider is connected to MyDrive.
This symbol shows that your TomTom Rider is not connected to
MyDrive.
This symbol shows that your device is connected to the internet using Wi
Fi.
This symbol shows that your device is not connected to the internet
using Wi Fi.
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Using gestures
You use gestures to control your TomTom Rider.
In this User Manual, you learn how to use gestures to control your TomTom Rider. Below is an
explanation of each gesture.
Double tap
Drag
Flick
Press and hold
Touch one finger on the screen twice in rapid succession.
Example of when to use this: Zooming in on the map.
Put one finger on the screen and move it across the screen.
Example of when to use this: Scrolling around in the map.
Flick the tip of a single finger across the screen.
Example of when to use this: Scrolling a big distance on the map.
Tip: Flick isn't available on all devices.
Put one finger on the screen for more than 0.5 second.
Example of when to use this: Opening the pop-up menu for a place on
the map.
Pinch to zoom
Touch the screen with your thumb and a finger. Move them apart to
zoom in or move them together to zoom out.
Example of when to use this: Zooming in and out on the map.
Tip: Pinch to zoom isn't available on all devices. If pinch to zoom isn't
available, use the zoom buttons to zoom in and out.
Tap or select
Tap a single finger on the screen.
Example of when to use this: Selecting an item in the Main Menu.
Reordering the Main Menu buttons
To reorder the buttons in the Main Menu to suit your preference, do the following:
1. Select the Main Menu button to open the Main Menu.
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2. Press and hold the button you want to move for two seconds.
Tip: Alternatively, select the Edit button in the Main Menu.
The menu button is shown with left and right arrows.
3. Press the left or right arrow on the menu button to move the button to a new position in the
menu.
4. Select and move other buttons to the order you want.
5. Select Done.
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Calls and smartphone notifications
About phone calls
Important: It is illegal in most countries to use a hand-held phone while riding a motorbike. Not
only that, you can get yourself killed doing so, so please abide by the riding rules of your country
and use a legally approved hands-free system or headset.
You can receive incoming calls and make calls to contacts in your phone's contacts list and to your
recent contacts. When you connect your phone to your TomTom Rider your contacts are shown
on your TomTom Rider.
To make phone calls, you must first connect your headset and connect your phone
TomTom Rider.
You can make calls and receive incoming calls using your TomTom Rider in conjunction with your
headset or phone. You can use your voice or a combination of voice and touch to make and
receive calls.
Your TomTom Rider can also receive SMS messages, which are also known as text messages,
and instant messages from other apps.
You can also use your TomTom Rider to communicate with your phone's personal assistant.
to your
Accepting an incoming call
1. On the screen, select the green button to accept a call.
Tip: It takes a short while to sync all your phone contacts so if you receive a call immediately
after setup you may not see the caller ID.
Important: How you answer the call depends on the features available on your phone or
headset. For example, if your headset has voice control, you may be able to answer a call by
saying a word or making a noise. If your headset doesn't have voice control, press the green
button on your TomTom Rider or a button on the headset while you are riding.
Refer to the manual for your headset or phone for more information.
2. When your call is completed, press the red button on your TomTom Rider or use the controls
on your phone or headset.
Ending or rejecting an incoming call
When someone calls you, you see their name and picture if they are in your contact list.
1. Using your TomTom Rider, select the red button to end or reject a call.
2. Alternatively reject the call using the controls on your headset or phone. Refer to the manual
for your headset or phone for more information.
Ignoring an incoming call
When someone calls you, you see their name and picture if they are in your contact list.
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1. If you ignore the call and don't answer it, you see a message saying Missed call.
2. To see your missed calls, swipe up from the bottom of the screen.
Making a phone call
Note: This uses your phone's voice control. Make sure you have the MyDrive app installed on
your phone and a smartphone assistant available in your own language.
1. Select the Phone button.
You see the message Speak to your phone after the tone.
2. Say, for example, "Call Jack" to call your friend named Jack.
Your smartphone assistant says your phone is dialling.
3. Jack answers and you have your conversation.
4. To hang up, use the controls on your headset or phone.
Receiving an SMS or IM
1. When someone sends you an SMS or IM, you see their name and picture if they are in your
contacts list, and the name of the app that was used to send it.
Voice control announces the message and who it is from.
2. Select Read Aloud to have the message read to you by your device.
3. If you selected the message itself, you see the following options:
Reply - select this button to reply using a predefined message such as Sorry, can't talk
now. (Android phones only.)
Read Aloud - select this button to have the message read aloud.
Switching off messages
If you don't want to see message notifications, you can switch them off using one of the two
methods below.
Switch messages off for your current session
This method switches messages off for your current session.
1. Select the quick settings button in the lower right corner of the screen.
2. Select the message button.
You see the message Message notifications OFF for this session.
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Messages are switched off for the current session. When you switch off your device or put it in
sleep mode, message notifications are reset to come on again for you next session.
You can also select the message button again to switch message notification on:
Switch messages off permanently
This method switches messages off permanently until you switch them on again using Settings.
1. Select the Main Menu button to open the Main Menu.
2. Select Settings in the Main Menu, then select Bluetooth.
If you have a phone connected you see the Bluetooth Setting screen.
3. Select your phone name.
4. Slide the toggle for Smartphone messages to turn messages on or off.
Talking to Siri or Google Now™
About Siri
Siri is the Apple personal assistant available on the iPhone.
TM
About Google Now
Google Now has the ability to be a voice-activated personal assistant.
Talking to Siri or Google Now using your TomTom Rider
1. Select the Phone button.
You see the message Speak to your phone after the tone.
2. Say a command to the personal assistant.
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Traffic
About TomTom Traffic
TomTom Traffic is a TomTom service providing real-time traffic information.
In combination with historical road usage data, TomTom Traffic helps you plan the optimum route
to your destination taking into account the current local traffic conditions and the weather.
Your TomTom Rider regularly receives information about the changing traffic conditions. If traffic
jams, heavy rain, snow or other incidents are found on your current route, your TomTom Rider
will offer to replan your route to try and avoid any delays.
Important: When you approach a faster alternative route, you get a warning in the route bar and
you can see the alternative route in both the guidance view and the map view. To accept a faster
route, just steer towards the alternative route as you approach it and your device will select it.
To get TomTom services on your TomTom Rider, you must be connected to the internet. You can
connect to the internet using one of the following methods:
With a connection using your smartphone
Wi-Fi.
Note: Some TomTom services might not be available in your current location.
Tip: To access settings and the status of your services quickly, select the menu bar at the top of
the main menu. In portrait mode, you can also tap the icons down the right hand side.
. Your device is a 'Smartphone Connected' device.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the
top, and a bar with symbols underneath.
Tip: You can also choose to see a wider route bar showing additional route information (not
available on all devices or apps).
Note: The distance ahead shown by the route bar depends on the overall length of your route.
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The arrival information panel shows the following information:
Tip: If your destination is in a different time zone, you see a plus (+)
or a minus (-) sign and the time difference in hours and half hours in
the arrival information panel. The estimated time of arrival is the local
time at your destination.
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current
location.
A parking button is shown near the destination flag when parking is
available near your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information
panel.
Traffic status - if your TomTom Rider isn't receiving any traffic
information, a symbol showing traffic with a cross appears underneath
the arrival information panel.
The bar uses symbols to show the following information:
A faster route, if there is traffic on your route.
The stops on your route.
Tip: To quickly remove a stop, select it in the route bar and use the
pop-up menu.
Petrol stations that are directly on your route.
TomTom Traffic incidents.
TomTom Speed Cameras and Danger Zones.
Rest stops directly on your route.
You can choose the information you see
on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a speed camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on
the route bar to show each symbol separately. You can then select a
symbol.
The total time delay due to traffic jams, weather, and other incidents on
your route, including information provided from historical road usage,
is shown above the symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can
choose to see the current time if you switch the setting on.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
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The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Looking at traffic on the map
Traffic incidents are shown on the map. If several traffic incidents overlap the highest priority
incident is shown - for example, a road closure is higher priority than road works or a closed lane.
Tip: Select an incident on the map to see more detailed information.
1. Traffic incident that affects your route in your direction of travel.
A symbol or number at the start of the incident shows the type of incident or the delay in
minutes, for example 5 minutes.
The colour of the incident indicates the speed of traffic relative to the maximum allowed speed
at that location, with red being the slowest. The stripes on the traffic jam are also animated to
show the speed of the traffic, where appropriate.
For a complete list of incident types, see Traffic incidents.
2. Traffic incident on your route but in the opposite direction of travel.
3. Traffic incidents on roads that are not visible at your current zoom level.
Looking at traffic on your route
Information about traffic incidents on your route is shown in the route bar on the right-hand side
of the map and guidance views.
The route bar
where each traffic incident is located on your route. When using the map view, you can also select
symbols on the map itself.
tells you about traffic delays while you are driving, using symbols to show you
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Note: If your TomTom Rider isn't receiving any traffic information, a symbol showing traffic with
a cross appears underneath the arrival information panel.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
To get more information about an incident, select an incident in the route bar. The map opens
zoomed in on the incident and an information panel opens showing detailed information about the
traffic incident.
The information shown includes:
The cause of the traffic incident - for example accident, road works, lane closure, or weather.
The severity of the incident - slow traffic, queuing traffic or stationary traffic.
The delay time.
The length of the incident.
For a complete list of incident types, see Traffic incidents.
Select the back button to go back to the guidance view.
Traffic incidents
The following traffic incident symbols are used in the map view and in the route bar to show the
cause of a traffic jam:
Traffic
Accident
Dangerous conditions
Roadworks
Lane closure
Road closure
Rain
Fog
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Ice or snow
Wind
The symbol or number at the start of the incident shows the type of incident or the delay in
minutes, for example 4 minutes.
The colour of the incident indicates the speed of traffic relative to the maximum allowed speed at
that location, with red being the slowest. The stripes on the traffic jam are also animated to show
the speed of the traffic, where appropriate.
Traffic speed is 0% to 20% of the allowed speed.
Traffic speed is 20% to 40% of the allowed speed.
Traffic speed is 40% to 100% of the allowed speed.
Traffic speed is normal.
Road closed, no traffic.
Approaching a traffic jam warning
A warning is given as you approach a traffic jam. You are warned in several ways:
A warning symbol is shown in the route bar.
The route bar zooms in to the start of the traffic jam.
Your distance to the start of the traffic jam is shown in the route bar.
The colour of the road on the route bar changes to orange or red,
depending on the severity of the traffic jam.
The background colour of the route bar background changes to red if
you are driving too fast towards the traffic jam.
You hear a warning sound.
To change the way you are warned
, select Sounds & Warnings in the Settings menu.
Avoiding a traffic jam on your route
You can avoid a traffic jam that is on your route.
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Note: Sometimes the quickest route is still the route that has the traffic jam.
Note: It may not be possible to find an alternative route around the traffic jam if none exists.
Avoiding a traffic jam using the route bar
1. In the route bar, select the symbol for the traffic jam you want to avoid.
The traffic jam is shown on the map.
2. Select the pop-up menu button.
3. Select Avoid in the pop-up menu.
A new route is found that avoids the traffic jam.
Avoiding a traffic jam using the map
1. On the map view, zoom in and select the traffic jam that is on your route.
The traffic jam with an information panel is shown on the map.
2. Select the pop-up menu button.
3. Select Avoid.
A new route is found that avoids the traffic jam.
Advanced Lane Guidance
Note: Lane guidance is not available for all junctions or in all countries.
Advanced Lane Guidance helps you prepare for motorway exits and junctions by showing the
correct driving lane for your planned route.
As you approach an exit or junction, the lane you need is shown on the screen.
Tip: To close the lane image, select anywhere on the screen.
You can choose to see a split screen with the Guidance view on the left and lane guidance on the
right, or a full screen with only lane guidance. You can also switch off lane guidance. Go to
Appearance in Settings to change the Motorway exit previews setting.
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Time-dependent speed limits
Some speed limits change depending on the time of day. For example, you may see the speed
limit near schools decrease to 40 km/h or 25 mph in the morning between 08.00 - 09.00 and in the
afternoon between 15.00 - 16.00. Where possible, the speed limit shown in the speed panel
changes to show these variable speed limits.
Some speed limits change depending on driving conditions. For example, the speed limit will
decrease if there is heavy traffic, or the weather conditions are bad. These variable speed limits
are not shown in the speed panel. The speed shown in the speed panel is the maximum speed
limit allowed in good driving conditions.
Important: The speed limit shown in the speed panel is only an indication. You must always obey
the actual speed limit for the road you are on and the conditions you are driving in.
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TomTom MyDrive
About TomTom MyDrive
TomTom MyDrive is the easy way to set a destination, share locations and favourites, and save
your personal navigation information. MyDrive synchronises your TomTom Rider using your
TomTom account. You can use MyDrive in a web browser on a computer or as a mobile app on a
smartphone or tablet.
Important: To use TomTom MyDrive you need a compatible navigation device.
Use TomTom MyDrive to do the following:
Find a destination on the MyDrive map and send it to your TomTom Rider. You can drive to
the destination and it is also saved in My Places and in Recent Destinations in the Main Menu.
Plan a route with stops on the MyDrive map and send it to your TomTom Rider.
Sync community POI list files from the MyDrive map to your TomTom Rider. The POI lists are
stored in My Places and the locations are shown on the map.
Find a POI in MyDrive and sync it with your TomTom Rider.
Continually save all your locations in My Places to MyDrive. You can see all your My Places
locations on the MyDrive map.
Automatically restore your My Places locations and POIs from MyDrive to your TomTom Rider
after a reset.
To activate MyDrive on your TomTom Rider, you must be connected to TomTom services.
Important: On device models START 42/52, START 40/50/60, and GO 51/61, the screen
intentionally dims when you connect your device to your computer.
Logging in to MyDrive
You must log in to TomTom MyDrive to sync to your TomTom account. When you log in to your
account from your navigation device, web browser or the MyDrive app, syncing with your
TomTom account happens automatically.
Tip: Logging in to use MyDrive also logs you in to receive Updates and New Items.
Logging in to MyDrive on your TomTom Rider
1. In the Main Menu, select Settings.
2. Select MyDrive.
3. Enter the email address and password you use for your TomTom account.
4. Select Log In.
Your TomTom Rider connects to your TomTom account.
5. Return to the map view.
Your TomTom Rider automatically saves your personal navigation information to your
TomTom account.
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Tip: You'll also be asked to log in the first time you start your device, and when you use
Updates & New Items.
Logging in to MyDrive using a web browser or the MyDrive app
Log in using your TomTom account email address and password. When you are logged in, you
can see your personal navigation information from your navigation devices, and you can select
destinations and create Places to sync with your navigation devices.
Tip: To access settings and the status of your services quickly, select the menu bar at the top of
the main menu. In portrait mode, you can also tap the icons down the right hand side.
Road Trips collection - sending a route to your device
The TomTom Road Trips collection allows you to discover the world’s most amazing routes, from
legendary coastal routes like the Great Ocean Road to classic road trips like Route 66.
Sending a route from the Road Trips collection to your TomTom Rider
To use the Road Trips collection, do the following:
1. Log in to TomTom MyDrive at mydrive.tomtom.com
.
2. Click on the road trips icon on the left-hand side as shown below:
The distance and duration of each road trip is shown and also the country where the route is
located.
3. Click on a road trip from the list.
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The route is shown on the map together with stops (flags) and start and end points.
Using the buttons at the bottom of the box, you can edit the route, save the route as a .GPX
file or Save to My Routes.
Tip: Click the grey arrow near the road trip name to go back to the previous screen.
4. Click Save to My Routes.
5. To send the route to your device, click on the My Routes icon and click on the name of the
road trip.
6. Make sure that Sync this route as a track with my devices is enabled.
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The road trip is synced to your TomTom Rider as soon as you are either connected to your
computer, within range of your wireless network or connected to your phone. You must be
logged in to MyDrive.
Road Trips collection - planning a route to a stop
The TomTom Road Trips collection allows you to discover the world’s most amazing routes, from
legendary coastal routes like the Great Ocean Road to classic road trips like Route 66.
Planning a route to a stop
To plan a route to an interesting stop on a road trip, do the following:
1. Log in to TomTom MyDrive at mydrive.tomtom.com
.
2. Click on the road trips icon on the left-hand side.
3. Click on a road trip from the list.
The route is shown on the map together with start and end points and in some cases, stops
(flags).
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4. Click on a flag to see what is of interest at that point on the road trip. For example, you can see
the Bay of Islands flag is selected below and, if available, you are shown information and
reviews about that stop.
5. Click Start Here to start your route from this point, or Add to My Places or Send to Device.
6. Click Plan route to plan a route to that stop.
You can then choose from settings including your vehicle type, fast or thrilling route etc.
Enter a POI in the search box, for example, "hotel", to search for all hotels near your chosen
stop.
7. Select your chosen POI.
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You may then get offered a choice of routes as shown below.
8. Click on your chosen route option and then use the buttons at the bottom of the box to share
your route, save it or Send to Device.
Setting a destination using MyDrive
When you are logged in to TomTom MyDrive using a web browser or the MyDrive app, you can
select your destination on the map and send it to your navigation device. When your navigation
device is logged in to your TomTom account, your device syncs with MyDrive and receives the
destination.
1. In a web browser or using the MyDrive app, log in to your TomTom account.
2. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination. You
can also select a destination from Recent Destinations in the Main Menu or your My Places
list.
3. Click on the location, then open the pop-up menu and select Send to device.
The destination is sent to your TomTom account.
4. Log in to MyDrive on your TomTom Rider.
Your TomTom Rider syncs with your TomTom account and receives the new MyDrive destination.
The message You have received a new destination is shown. A route is automatically planned
to the MyDrive destination.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and in My
Places.
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Planning a route with stops using MyDrive
When you are logged in to TomTom MyDrive using a web browser, you can create a route with
stops and send it to your navigation device. When your navigation device is logged in to your
TomTom account, your device syncs with MyDrive and receives the destination.
Creating a route with stops
1. In a web browser, log in to your TomTom account.
2. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination on
the map. You can also select a destination from Recent Destinations in the Main Menu or
your My Places list.
3. On the map, select a stop in the same way as you selected your destination, then select Add
Stop.
The stop is added to your route.
Your route is selected and the pop-up menu shows Send Route to device.
4. Add more stops to your route if you want to.
5. In the pop-up menu, select Send Route to device.
The destination and the stops are sent to your TomTom account.
6. Log in to MyDrive on your TomTom Rider.
Your TomTom Rider syncs with your TomTom account and receives the new MyDrive destination and the stops.
The message You have received a new route is shown. A route is automatically planned to
the MyDrive destination and the stops.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and in My
Places.
Tip: You can save the route with stops in My Routes.
Reordering the stops on a route
1. In Plan a Route in the My Drive Main Menu, put your mouse cursor over a stop or the
destination.
2. Move your cursor left until it changes into a hand symbol.
3. Click and drag each stop or the destination to the order you want to drive them.
Each time move a stop or destination, your route is recalculated with the stops in the changed
order.
The last stop on the list becomes your destination.
Choosing where you want to start driving a route
Let's assume you are going on holiday so, before you leave home, you send your chosen road trip
from TomTom MyDrive to your TomTom Rider.
When on holiday, you may find yourself some distance away from the starting point of your road
trip, so, to choose where you want to start driving, do the following:
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1. On your device, select My Routes from the main menu.
2. Select your chosen road trip.
3. Select the Drive button.
You see your location in relation to the route and its starting point.
4. Choose from Nearest Point or Starting Point, depending on where you want to start driving
the route.
Your route is recalculated to include your current location and then guidance to your destina-
tion begins. As soon as you start driving, the guidance view is shown automatically.
In this example, if you chose Nearest Point, you see this route:
If you choose Starting Point, you see this route:
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Showing a planned destination in MyDrive
When you plan a route on your TomTom Rider, the destination is synced with your TomTom
account. You can see the destination when you are logged in to TomTom MyDrive in a web
browser or when using the MyDrive app.
Clearing a MyDrive destination
1. Make sure you are logged in to TomTom MyDrive on your TomTom Rider.
2. Select Current Route in the Main Menu to open the Current Route Menu.
3. Select Clear Route to clear the currently planned route.
Your device returns to the map view. Your route has been cleared from your TomTom Rider
and your TomTom account.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and also in
My Places.
Deleting a MyDrive destination from My Places
1. In the Main Menu on your device, select Recent Destinations.
Tip: Alternatively, select My Places, followed by Recent Destinations.
2. Select Edit List.
3. Select the locations you want to delete.
4. Select Delete.
Set a phone contact as your destination using the MyDrive app
When you are logged in to the TomTom MyDrive app, you can select a contact in your phone's
contacts list to set as your destination. Your contact must have a full address which is in the
correct order. The destination is shown on the map and you can send it to your navigation device.
When your navigation device is logged in to your TomTom account, your device syncs with
MyDrive and receives the destination.
1. Using the MyDrive app, log in to your TomTom account.
2. In the MyDrive app menu, select Contacts.
3. Select the contact that you want as your destination.
The location of your contact is shown on the map.
4. Click on the location, then open the pop-up menu and select Send to device.
The destination is sent to your TomTom account.
5. Log in to MyDrive on your TomTom Rider.
Your TomTom Rider syncs with your TomTom account and receives the new MyDrive destination.
The message You have received a new destination is shown. A route is automatically planned
to the MyDrive destination.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and in My
Places.
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Finding and syncing locations using MyDrive
When you are logged in to TomTom MyDrive, you can find locations in MyDrive and sync them
with your TomTom Rider My Places locations.
1. In a web browser or using the MyDrive app, log in to your TomTom account.
2. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination. You
can also select a destination from your My Places list.
3. Click on the location, then open the pop-up menu and select Add to My Places.
The location is shown in the Favourites list in the MyDrive My Places menu.
4. Log in to MyDrive on your TomTom Rider.
Your TomTom Rider syncs with your TomTom account and receives the new Favourites
location. The location is stored in My Places.
Syncing My Places locations with MyDrive
When you are logged in to TomTom MyDrive on your TomTom Rider, the locations you have
added to My Places are automatically synced with your TomTom account. You can see your My
Places locations and the POI place lists
when using the MyDrive app.
when you are logged in to MyDrive in a web browser or
Importing a community POI list
You can find collections of community POIs on the Internet and upload them to My Places using
TomTom MyDrive in a web browser. A POI collection might contain, for example, campsites or
restaurants for the area you are travelling in, and provides an easy way to select a location without
the need to search for the location each time.
Tip: Some TomTom Navigation devices have POI lists pre-installed.
Your TomTom Rider uses .OV2 files for POI collections.
Note: Your TomTom Rider needs at least 400 MB free space before it can import .OV2 and
.GPX files. If you see the message You need more space, make space available by deleting
unwanted .OV2 or .GPX files using MyDrive, or deleting device content, for example delete a
map you don't use.
To upload an .OV2 file to your TomTom Rider, do the following:
1. In a web browser, log in to your TomTom account.
2. Select POI Files in the My Places menu.
3. Select Import POI File and browse to your .OV2 file.
Tip: The name of the places list in My Places will be the same as the name of the .OV2 file.
Edit the name of the file so that you can easily recognise it in My Places.
4. Make sure you are logged in to MyDrive on your TomTom Rider.
Your TomTom Rider syncs with your TomTom account and receives the new POI file.
Note: Some .OV2 files are large and can take a long time to upload. Make sure that you sync
your TomTom Rider before you start driving.
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5. Select My Places in the Main Menu.
Your new POI list is shown in the Places list.
6. Select your new POI list.
Your new POI list opens showing all the POIs in the list. Select the map view to see the POIs
on the map.
Deleting a community POI list
You can only delete an uploaded POI list from your TomTom Rider using TomTom MyDrive in a
web browser.
To delete a POI list, do the following:
1. In a web browser, log in to your TomTom account.
2. In the My Places menu, select POI Files .
3. Select the POI file you want to delete, then select Delete.
4. Make sure you are logged in to MyDrive on your TomTom Rider.
The POI list is removed from your My Places list.
Importing a track GPX file
GPX files (GPS exchange format)
GPX files contain a very detailed recording of a route, including any off-road locations. A GPX file
might contain, for example, a tourist route or a preferred fixed route. You can find collections of
.GPX files on the Internet and upload them to My Routes using TomTom MyDrive in a web
browser. GPX files become tracks after import.
Tracks have a beginning and an end but no stops, and there's a fixed map-dependent route
between these points. Your device follows this fixed route as closely as possible. You can edit
tracks using MyDrive
.
Using GPX files
You use MyDrive on your computer to import .GPX track files to your TomTom device. The tracks
are saved in the My Routes menu. Your device will navigate along the GPX track exactly and will
not offer to replan your route, even if a faster route is available.
Importing a track GPX file
Note: Your TomTom Rider needs at least 400 MB free space before it can import .OV2 and
.GPX files. If you see the message You need more space, make space available by deleting
unwanted .OV2 or .GPX files using MyDrive, or deleting device content, for example delete a
map you don't use.
To import a .GPX file using MyDrive, do the following:
1. Connect your TomTom Rider to your computer using MyDrive Connect.
2. In MyDrive, select My Routes.
3. Select Import a GPX File and browse to your .GPX track file.
Tip: The name of the track file in My Routes will be the same as the name of the .GPX file.
Edit the name of the file so that you can easily recognise it in My Routes.
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Your new track is shown in the My Routes list.
4. Select the route and then make sure that Sync this route as a track with my devices is
enabled.
5. Wait for the track file to upload to your TomTom Rider.
6. Open My Routes.
Your imported track is shown in your My Routes list.
Deleting a track GPX file
You can only delete an uploaded track GPX file when your TomTom Rider is connected to your
computer using MyDrive Connect.
To delete a POI list, do the following:
1. Connect your TomTom Rider to your computer using MyDrive Connect.
2. In TomTom MyDrive, select My Routes.
3. Select the track file you want to delete, then select Delete.
The track is removed from your My Routes list.
Saving and restoring your personal navigation information
When you are logged in to TomTom MyDrive on your TomTom Rider, your personal navigation
information is continuously and automatically saved to your TomTom account.
If you reset your TomTom Rider, or log in to MyDrive on a different device, your saved personal
navigation information is restored to your TomTom Rider or the different device.
The following personal navigation information is saved to your TomTom account:
MyDrive destinations.
All saved locations in My Places.
All imported POI place lists
.
All imported tracks.
Tip: MyDrive also syncs your locations in My Places with your TomTom account. You can see
your My Places locations and the POI place lists you have imported in MyDrive on a web
browser or on the MyDrive app.
Make sure that there is at least 400 MB of free space on your device before syncing your device
with MyDrive. If there is not enough space, your MyDrive information will not be synced. You can
check the amount of available space by going to About in the Help menu on your device.
Note: Syncing a lot of information to your device may take some time.
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Quick search
Choosing which search to use
The following two types of search are available:
Quick search
Start typing your destination, place or POI to immediately see a list of street names, places and
POIs that match.
Step by step search
Find your destination in easy steps. For an address, enter the city, then the street, then the
house number. For a POI, enter where you want to search, then the type of POI you want to
search for.
Both types of search give the same result, so choose the type of search that you find easiest to
use.
You can change the type of search in System in the Settings menu.
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Using quick search
About search
QUICK SEARCH ONLY
You can use the search feature to find a wide range of places and then navigate to them. You can
search for the following:
A specific address, for example, type in 123 Oxford Street, London.
A partial address, for example, type in Oxford st Lon.
A type of place, for example, type in petrol station or restaurant.
A place by name, for example, type in Starbucks.
A postcode, for example, type in W1D 1LL for Oxford Street, London.
Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a
postcode, then leave a space and then type in the house number. For example, 1017CT 35.
For other countries, postcodes are area-based and will give you a list of matching cities,
towns and streets in your search results.
A city to navigate to a city centre, for example, type in London.
A POI (Point of Interest) near your current location, for example, type in restaurant near me.
A mapcode, for example, type in WH6SL.TR10
Latitude and longitude coordinates, for example, type in:
N 51°302313 W 0°082343.
Entering search terms
QUICK SEARCH ONLY
Select Search in the Main Menu
opens showing the keyboard and the following buttons:
to start searching for addresses and POIs. The search screen
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1. Back button.
Select this button to go back to the previous screen.
2. Search input box.
Enter your search term here. As you type, matching addresses and POIs are shown.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
Tip: To edit, select a word you have already typed to place the cursor. You can then insert or
delete characters.
3. Type of search button.
You can search the whole of the current map, or a specific area such as a town or city, or near
your destination. Select this button to change the type of search to any of the following:
Whole map
Select this option to search the whole of your current map with no
limit to the search radius. Your current location is the centre of the
search. The results are ranked by exact match.
Near me
Select this option to search with your current GPS location as the
search centre. The results are ranked by distance.
In town or city
Select this option to use a town or city as the centre for your search.
You need to enter the town or city name using the keyboard. When
you have selected the town or city from the results list, you can
search for an address or POI in that city.
Along route
When a route has been planned, you can select this option to search
along your route for a specific type of location, for example, petrol
stations. When prompted, enter the type of location and then select it
in the right-hand column to carry out the search.
Near destination
When a route has been planned, you can select this option to use
your destination as the centre for your search.
Latitude Longitude
Select this option to enter a pair of latitude longitude coordinates.
4. View button.
Select this button to return to the map view or guidance view.
5. 123?! button.
Select this button to use numbers and symbols on your keyboard. Select the =\< button to
toggle between the numbers and more symbols. Select the ABC button to go back to the
general keyboard.
6. Keyboard layout button.
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Select this button to change your keyboard layout to another language. You can choose up to
four layouts from the list. If you have more than one layout selected, selecting the keyboard
layout button opens a pop-up so you can quickly swap between your selected keyboard
layouts. Press and hold this button to go directly to the list of all the layouts.
7. List/map button.
Select this button to switch between showing the results in a list or showing the results on the
map.
8. Show/hide keyboard button.
Select this button to show or hide the keyboard.
Tip: Select the Shift key once to make the next letter you type upper case. Double tap the Shift
key to use Caps-Lock where all the letters you type are upper case. Select the Shift key once to
quit Caps-Lock.
Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the
screen.
Working with search results
QUICK SEARCH ONLY
Your search results are shown in two columns.
Address and city matches are shown in the left-hand column, and POIs, types of POIs and Places
are shown in the right-hand column. Recent destinations and saved places are also shown in your
search results.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
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When you select an address from the list of search results, you can choose to show it on the map,
add a crossroad or plan a route to that chosen location. To get an exact address you can add the
house number.
If you show the result on the map, you can use the pop-up menu to add the location to My Places.
If a route is already planned, you can add the location to your current route.
Note: The best search results are shown on the map. When you zoom in, the lower ranked
search results are gradually shown.
About postcodes
When searching using a postcode, your results depend on the type of postcode used in the
country that you are searching in.
The following types of postcodes are used:
Postcodes that navigate you to a street or part of a street.
Postcodes that navigate you to an area comprising, for example, a single town, several
villages in a rural area or a district in a large city.
Postcodes for streets
Countries such as the Netherlands and the United Kingdom use this type of postcode. When you
search using this type of postcode, enter the postcode, then leave a space and then optionally
enter the house number. For example, "1017CT 35". Your device then plans a route to a specific
house or building on a specific street.
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Postcodes for areas
Countries such as Germany, France and Belgium use this type of postcode. If you search using a
postcode for an area, your results include all the streets in a city district, the whole town, or the
villages within that postcode.
When using quick search, you may get results from multiple countries if you enter a postcode for
an area.
Note: If you search using a postcode for an area, you will not get a specific address in your
results.
This type of postcode is still very useful in reducing the number of search results. For example, a
search for Neustadt in Germany returns a long list of possible results. Adding a space followed by
the postcode for an area narrows the results down to the Neustadt that you are looking for.
As another example, if you want to search in a city, enter a postcode for an area and select the city
centre you are searching for from the results.
About mapcodes
QUICK SEARCH ONLY
In countries where roads and houses have no names or addresses, you can use a mapcode
instead. A mapcode represents a location.
Every location on Earth, including those in the sea like islands and oil rigs, can be represented by a
mapcode. Mapcodes are short, and easy to recognise, remember and communicate. They are
precise to a few metres, which is good enough for every-day use.
Go to mapcode.com
for instructions on how to find the mapcode for a location.
Mapcodes are more precise and more flexible than the address on a business card. You can
choose a location that you want to associate with your address, for example, the main entrance or
the entrance to a car park.
List of POI type icons
Legal and financial services
Court house
Legal - Solicitors
Legal - other services
Cash dispenser
Financial institution
Food services
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Convenience store
Fast food restaurant
Restaurant
Accommodation
Hotel or motel
Camping ground
Emergency services
Hospital or polyclinic
Police station
Chinese restaurant
Luxury hotel
Economy chain hotel
Dentist
Veterinarian
Doctor
Car-related services
Outside parking
Parking garage
Car dealer
Rental car facility
Rental car parking
Fire station
Petrol station
Car wash
Vehicle inspection centre
Electrical car charging
point(s)
Car repair facility
Other services
Embassy
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Pet services
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Government office
Telecommunication
Education
Company
Post office
Shopping centre
Tourist information office
College or university
Library
Community service
Pharmacy
Beauty services
Shop
School
Convention centre
Leisure
Casino
Theatre
Cinema
Concert hall
Museum
Opera
Winery
Tourist attraction
Zoo
Amusement park
Exhibition centre
Cultural centre
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Sport
Nightlife
Children's Farm
Leisure centre
Religion
Playing field
Mountain peak
Beach
Park or recreation area
Yacht basin or marina
Stadium
Swimming pool
Water sports
Tennis court
Ice skating rink
Sports centre
Golf course
Travel
Church
Railway station
Airport
Ferry terminal
89
Place of worship
Mountain pass
Scenic or panoramic view
Postcode
Note: Not used in all
countries.
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Border crossing
Residential area
Bus station
Toll gate
Rest area
City centre
Electrical car charging
stations
Truck stop
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Planning a route using quick search
Using destination prediction
What is destination prediction?
Your TomTom Rider can learn your daily driving habits to saved favourite Places and it can also
suggest destinations when you start the device from sleep mode, for example, when driving to
Work in the morning.
Getting ready for destination prediction
Before you get your first suggested destination, your device needs some time to learn about your
habits. The more regularly you drive with your TomTom Rider, the faster you will get suggestions
and the more accurate the suggested destinations will be.
To receive predicted destinations, you need to do the following:
Destination prediction is switched ON by default but if it has been switched off, go to Settings
> System > Your information and privacy, switch on Keep journey history on this device for
optional features.
Make sure no route is planned.
If your device has voice control, switch voice control ON. Make sure that your volume is not
muted and is set higher than 20%.
Do some driving for a few days, planning routes to your favourite My Places destinations.
Using destination prediction
Important: If your device has voice control, you can say "Yes" or "No" or select the Yes or No
button.
If your device prompts "Going to X?", where X is a destination, you have 12 seconds to respond
yes or no.
Tip: If you don't respond yes or no, your TomTom Rider assumes a yes.
To respond yes, say "Yes" or select Yes. Your device plans a route to your destination.
To respond no, say "No", select No or tap the screen to return to the map.
Switching destination prediction on or off
You can turn destination prediction on or off at any time. See Route planning and Voice Control (if
your device has voice control) for information on how to switch this feature on or off.
Planning a route to an address
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to an address using search, do the following:
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1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for an address, town, city, postcode or mapcode.
Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a
postcode, then leave a space and then type in the house number. For example, 1017CT 35.
For other countries, postcodes are area-based and will give you a list of matching cities,
towns and streets in your search results.
Note: When searching, the whole map is searched. If you want to change how the search is
done, select the button to the right of the search box. You can then change where the search
is done, for example, to being along the route or in a city.
4. As you type the address, suggestions based on what you have entered are shown in columns.
You can continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
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5. Select an address suggestion.
6. Enter the house number if you have one and haven't entered it already.
If you don't have a house number, select Add Cross Road or Show on Map.
Tip: If you enter a house number that is not found, then the number appears red. The nearest
house number that is found is shown in the Drive button. You can enter a new house number, or you can select Drive/Ride to drive to the nearest house number.
7. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
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Tip: You can save a route using My Routes.
Planning a route to a city centre
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to a city centre using search, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the city or town you want to plan a route to.
You can search for a town, city, or postcode.
Tip: To search for a specific city you can use the city's postcode or the country. For example,
searching for Essen will return many results. If you search for Essen 2910 or Essen Belgium
then that city will be at the top of the results. You can then search in the city.
Tip: When searching, the whole map is searched. If you want to change how the search is
done, select the search type button then select a search option.
4. As you type, suggestions based on what you have entered are shown in columns. You can
continue typing or select a suggestion.
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Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select the city in the left-hand column.
The city name is shown in the right side of the search input box, and the city centre POI is
shown below in the right-hand column.
6. Select the city centre POI.
The city centre location is shown on the map.
7. Select Drive/Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
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Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to a POI type or a specific POI (Point of Interest) using search, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
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You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
Note: When searching, the whole map is searched. If you want to change how the search is
done, select the search type button and then select a search option.
4. As you type, suggestions based on what you have entered are shown in columns. You can
continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
5. Select a POI type or an individual POI. If you selected a POI type, select a POI.
The location is shown on the map.
6. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address and email.
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7. To plan a route to this destination, select Drive/Ride depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI using online search
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
Note: Searching online is only available on connected devices. To search online on your
TomTom Rider, you must be connected to TomTom services.
If you did a POI search but could not find the POI you were looking for, you can search TomTom
Places online. To find POIs by searching online, do the following:
1. Search for a POI using Search in the Main Menu.
The search results are shown in two columns.
2. Select Search Places Online.
3. Use the keyboard to enter the name of the POI you want to find, then press the Search button
on the keyboard.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if
they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë
and more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
Note: When searching, you can search near your current location, in a town or city, or near
your destination. If you want to change how the search is done, select the button to the right
of the search box.
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The search results are shown in a column.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
4. Select an individual POI from the list.
The location is shown on the map.
5. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address and email.
6. To plan a route to this destination, select Drive/Ride depending on which device you are
using.
A route is planned and then guidance to your destination begins. As soon as you start driving,
the guidance view is shown automatically.
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Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and
the time difference in hours and half hours in the arrival information panel. The estimated
time of arrival is the local time at your destination.
Tip: You can add a add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using the map
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using the map, do the following:
1. Move the map and zoom in until you can see the destination that you want to navigate to.
Tip: You can also select a map symbol to open the pop-up menu, then select the Drive/Ride
button to plan a route to that location.
2. When you have found your destination on the map, select it by pressing and holding the
screen for about one second.
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