TomTom RIDER 40 Reference Guide

TomTom Rider
Reference Guide
Welcome to navigation with TomTom 6
Using your Rider 7
Mounting on a motorcycle ........................................................................................ 7
Installing in your car .............................................................................................. 9
Using the anti-theft solution ................................................................................... 10
Connecting a headset ........................................................................................... 11
Navigation buttons............................................................................................... 12
Planning a thrilling route ....................................................................................... 14
Planning a thrilling round trip route using stops ....................................................... 14
Planning a thrilling ride to a destination ................................................................ 15
Looking at trip statistics ........................................................................................ 17
Using quick settings ............................................................................................. 17
Recording a track ................................................................................................ 18
Sharing routes .................................................................................................... 20
Installing Tyre Pro ........................................................................................... 20
About GPX and ITN files .................................................................................... 20
Importing routes and tracks................................................................................ 21
Exporting tracks .............................................................................................. 22
The glove-friendly keyboard ................................................................................... 23
Bluetooth Connections .......................................................................................... 24
What's new 25
New in this release .............................................................................................. 25
Get going 26
Positioning the device .......................................................................................... 26
Switching on and off ............................................................................................ 26
Setting up ......................................................................................................... 26
GPS reception .................................................................................................... 26
Sending information to TomTom .............................................................................. 27
Memory card slot ................................................................................................ 27
Device not starting .............................................................................................. 27
Charging your device ............................................................................................ 27
Caring for your Rider ............................................................................................ 28
Connecting to TomTom services 29
About TomTom services ........................................................................................ 29
TomTom MyDrive App for iOS or Android .................................................................... 29
Connect to TomTom services using your smartphone ..................................................... 30
Reconnect to TomTom services using your smartphone .................................................. 30
Connect to TomTom services using a different smartphone ............................................. 31
Deleting phones .................................................................................................. 31
Unable to get a connection .................................................................................... 31
What's on the screen 33
The map view..................................................................................................... 33
The guidance view ............................................................................................... 34
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The route bar ..................................................................................................... 36
Distances and the route bar ............................................................................... 37
The quick menu .................................................................................................. 37
Navigation buttons............................................................................................... 37
Other buttons ..................................................................................................... 39
Volume control ................................................................................................... 40
Using gestures .................................................................................................... 40
Changing the text and button size ............................................................................ 41
Traffic 42
About TomTom Traffic .......................................................................................... 42
The route bar ..................................................................................................... 42
Looking at traffic on the map ................................................................................. 43
Looking at traffic on your route ............................................................................... 44
Traffic incidents ................................................................................................. 45
Advanced Lane Guidance ....................................................................................... 46
Time-dependent speed limits ................................................................................. 46
Using Quick Search 48
About search ...................................................................................................... 48
Planning a route to a POI using search ....................................................................... 48
Planning a route to a POI using online search .............................................................. 50
Entering search terms ........................................................................................... 52
Working with search results ................................................................................... 54
About ZIP codes .................................................................................................. 55
About mapcodes ................................................................................................. 55
List of POI type icons ............................................................................................ 55
Planning a route 60
Planning a route to an address using search ................................................................ 60
Planning a route to a city center ............................................................................. 62
Planning a route to a POI using search ....................................................................... 63
Planning a route to a POI using online search .............................................................. 65
Planning a route using the map ............................................................................... 67
Planning a route using My Places ............................................................................. 68
Planning a route using coordinates ........................................................................... 70
Planning a route using a mapcode ............................................................................ 71
Finding an alternative route ................................................................................... 72
Planning a route in advance ................................................................................... 72
Finding a parking lot ............................................................................................ 74
Finding a gas station ............................................................................................ 76
Changing your route 79
The Current Route Menu ....................................................................................... 79
Avoiding a blocked road ........................................................................................ 80
Types of route .................................................................................................... 81
Route features ................................................................................................... 81
Adding a stop to your route from the current route menu ............................................... 81
Adding a stop to your route using the map ................................................................. 82
Deleting a stop from your route ............................................................................... 82
Reordering stops on a route ................................................................................... 82
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My Routes 83
About My Routes ................................................................................................. 83
Saving a route .................................................................................................... 83
Navigating using a saved route ................................................................................ 84
Adding a stop to a saved route using the map .............................................................. 84
Deleting a route from My Routes .............................................................................. 85
My Places 86
About My Places .................................................................................................. 86
Setting your home location .................................................................................... 86
Changing your home location .................................................................................. 87
Adding a location from My Places ............................................................................. 88
Add a location to My Places from the map .................................................................. 88
Adding a location to My Places using search ................................................................ 88
Adding a location to My Places by marking ................................................................. 89
Deleting a recent destination from My Places .............................................................. 89
Deleting a location from My Places ........................................................................... 89
Map Share 90
About Map Share ................................................................................................. 90
Creating a map correction report ............................................................................. 90
Creating a map correction report from a marked location ............................................... 91
Types of map correction ........................................................................................ 92
Safety Cameras 94
About safety cameras ........................................................................................... 94
Safety Camera warnings ........................................................................................ 94
Changing the way you are warned ............................................................................ 96
Reporting a new safety camera ............................................................................... 96
Confirm or remove a speed trap .............................................................................. 97
Updating locations for cameras and hazards ............................................................... 97
Settings 98
Appearance ....................................................................................................... 98
Display ......................................................................................................... 98
Route Bar ...................................................................................................... 99
Guidance view ............................................................................................... 100
Automatic Zoom............................................................................................. 100
Voices ............................................................................................................. 101
Maps ............................................................................................................... 102
Route Planning .................................................................................................. 102
Sounds and Warnings ........................................................................................... 103
Safety camera warnings ................................................................................... 103
Safety warnings ............................................................................................. 103
Screen touch sounds ........................................................................................ 104
Read traffic warnings out loud ........................................................................... 104
Language and Units ............................................................................................. 104
System ............................................................................................................ 105
Help ............................................................................................................... 105
Getting Help 106
Help ............................................................................................................... 106
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Product certification 107
Finding product certification information on your device ............................................... 107
MyDrive 108
About MyDrive ................................................................................................... 108
About MyDrive Connect ........................................................................................ 108
MyTomTom account ............................................................................................ 108
Setting up MyDrive .............................................................................................. 108
Addendum 110
Copyright notices 117
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This Reference Guide explains all you need to know about your new TomTom Rider.

Welcome to navigation with TomTom

If you want a quick read of the essentials, we recommend that you read the Using your Rider chapter. This covers installation, planning a thrilling ride and all the main features of your device.
Get going covers switching on, setting up and charging.
After that, you will probably want to connect to TomTom services and you can read all about that in the Connecting to TomTom services chapter. To help you avoid traffic delays and get to your destination quicker, you can use TomTom services even on the routes you ride every day.
Tip: There are also frequently asked questions (FAQs) at tomtom.com/support. Select your product model from the list or enter a search term.
We hope you enjoy reading about and, most importantly, using your new Rider!
Note: You can use your device on your bike or in your car so the words "ride" and "drive" appear throughout this guide.
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Mounting on a motorcycle

Using your Rider

1. Attach the RAM™ mount kit to your motorcycle.
2. Fix the holder to the mount and connect the wires to your motorcycle's wiring system.
Important: The red POS (+) contact needs to be connected to the motorcycle's wiring loom at a point between the ignition and the +12V battery supply. The black NEG (-) wire needs to be connected to the motorcycle's wiring loom at a point between the ignition and the -(GND) battery supply. Attach to a 12V point that can be switched off by the ignition such as the light circuit.
When you are attaching the mount kit to your motorcycle, follow these guidelines:
If you are unsure about attaching the mount kit yourself, ask a professional to fit it for you. If you choose to attach the mount kit yourself, note that the Active Dock has a built-in fuse.
This means that you don’t need to add a fuse between the device and the motorcycle bat­tery.
Make sure that the mount kit does not interfere with any of the controls on the motorcycle. Always use the correct tools. If you use unsuitable tools, you may damage or break the
mount kit.
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Do not overtighten nuts and screws. You may crack parts of the mount kit or damage your
handlebars if you overtighten nuts or screws.
If you are using the U-bolt, don’t forget to put the provided rubber caps over the exposed
threads.
Important: Damage due to modifications, improper installation, road hazards or accidents, are not covered. Neither RAM nor TomTom shall be liable for any injury, loss, or damage, direct or consequential, arising out of improper installation, or inability to use the product. Before use, the user shall determine the suitability of the product for its intended use. The user assumes all risk and liability, whatsoever, in connection with the mount.
3. Place your TomTom Rider in the holder.
4. You can rotate your device by ninety degrees to get your preferred view.
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Installing in your car

If your box contains a car mount, use the supplied mount to install your TomTom Rider in your vehicle. Read the instructions about positioning your device before you install your Rider.
If your box contains a car mount, install your Rider by doing the following:
1. Connect the supplied USB cable to the holder.
Note: Use ONLY the USB cable supplied with your Rider. Other USB cables may not work.
2. Connect the USB cable to any of the USB sockets on the USB dual charger and plug this into the
power supply on your dashboard.
3. Choose the best smooth location, on your windshield or side window, to mount your TomTom
Rider.
4. Make sure that both the suction cup on the mount and your windshield are clean and dry.
5. Press the suction cup of the mount firmly against your windshield.
6. Turn the grip near the base of the mount in a clockwise direction until you feel it lock.
7. Place your Rider in the mount, making sure that it clicks into place.
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Tip: With the High-Speed Dual Charger you can charge your TomTom Rider and smartphone at the same time.

Using the anti-theft solution

If your box includes an anti-theft solution, it is supplied in two parts: A RAM lock for the mount.
This lock prevents the unscrewing of the RAM arm from the motorcycle.
A lock for the TomTom Rider itself.
This lock prevents the disconnection of the TomTom Rider from the dock.
Important: Both locks have keys, so you need to make sure that you keep these two extra keys with you at all times!
To use the anti-theft solution, do the following:
1. Lock the RAM mount to your motorcycle as shown below.
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Note: Make sure you use the longer screws provided with your Rider lock.
2. Lock your TomTom Rider to prevent removal from the mount. Unscrew the wingnut from the
RAM arm and attach the RAM lock.

Connecting a headset

We recommend using a compatible headset with your TomTom Rider to hear spoken instructions and hear warning sounds on your TomTom Rider. This makes riding with your TomTom Rider as safe as possible. For more information and a full list of compatible headsets, go to
tomtom.com/riderheadsets.
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The instructions below describe how to set up a Bluetooth® headset. If you did not establish a Bluetooth connection between your Bluetooth headset and your TomTom Rider when you first turned your TomTom Rider on, you can establish the connection at any time by doing the following:
1. Turn the headset on by following the user instructions for your headset.
2. From the Main Menu, select Settings.
3. Select Bluetooth Connections.
4. Select Search for Headset and follow the instructions to establish the connection.
5. Attach your headset to your helmet.
Make sure you position the microphone correctly. For best results, don’t position the micro­phone directly in front of your mouth, position it just to the side of your mouth.
An image of the parts of a typical headset is shown below:
1. Microphone
2. On/Off button
3. Speakers
4. LED
5. Volume down
6. Volume up
7. Charging connector Before you can use your Bluetooth headset, fully charge the headset using the charger supplied with
the headset.
Important: When using a headset, the volume control may not be available because your headset doesn't support remote volume control. If this is the case, use the volume control button on the headset itself to change the volume.

Navigation buttons

On the map view or guidance view, select the Main Menu button to open the Main Menu. The following navigation buttons are available in the Main Menu:
Note: Not all features are supported on all devices.
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Search
Select this button to search for an address, a place or a Point of Interest, then plan a route to that location.
Plan a Thrill
Select this button to plan a thrilling ride for a round trip or to a destination.
My Routes
Select this button to show your saved routes, recorded routes and
imported routes.
Current Route /
Current Track
Select this button to clear or change your planned route.
Start Recording
Select this button to start or stop recording a track.
My Places
Select this button to show your saved places.
Gas Station
Select this button to find gas stations.
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Connected Services
Select this button to see the status of your connection to the internet.
Trip Statistics
Select this button to see trip statistics about how far you've been riding, how long you've been riding, and also at what speed.

Planning a thrilling route

You can use the Plan a Thrill button to create interesting rides on the spot. This is especially useful for a day when you have some spare time and just need a simple way to create a thrilling ride.
A thrilling route is a trip that includes interesting or challenging roads and uses as few highways as possible. You can choose the level of turns included in your ride, and also the degree of hilliness.
Tip: As Plan a Thrill is for creating instant routes, thrilling routes cannot be saved in My Routes. Tip: Thrilling routes are round trips by default but you can plan a route to a destination if you
choose.

Planning a thrilling round trip route using stops

If you just need to go out for a ride, Plan a Thrill lets you plan a round trip along the most interesting roads from your current location via the stops you choose. You must choose at least one stop to create a thrilling route.
1. Select the Main Menu button to open the Main Menu.
2. Select Plan a Thrill.
The map view opens.
3. Move the map and zoom in until you can see the place you want to ride through.
4. Create a stop by quickly tapping the map.
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Your Rider plans a thrilling round trip through your chosen stop.
Tip: The direction of the round trip is random. If you have at least two stops on your route, you can change the direction of travel by reordering the stops. Arrows on the planned route show the direction of travel.
5. If you want to add more stops to your route, move the map and select more stops.
Your Rider plans a thrilling round trip route through your chosen stops.
Tip: Select the pop-up menu button to reorder your stops.
6. Select the level of turns and the degree of hilliness for your thrilling route.
Select this button to choose one of three settings for turns.
Select this button to choose one of three settings for hilliness.
Your Rider plans a thrilling round trip route with turns and hills through your chosen stops.
7. When you have planned your thrilling route, select Ride.
Your route is shown on the map view, then guidance along your route begins. As soon as you start riding, the guidance view is shown automatically.

Planning a thrilling ride to a destination

You can plan a route to a destination using the map. The route to your destination will be along the most interesting roads from your current location.
Tip: You can also plan a route to a destination then choose Winding route as the route type.
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1. Select the Main Menu button to open the Main Menu.
2. Select Plan a Thrill.
The map view opens.
3. Select a location by pressing and holding the screen for about one second.
4. Select the destination button.
Your Rider plans a thrilling route to your chosen destination.
5. If you want to add more stops to your route, move the map and select more stops.
Your Rider plans a thrilling route through your chosen stops to your destination.
Tip: Select the pop-up menu button to reorder your stops.
6. Select the level of turns and the degree of hilliness for your thrilling route.
Select this button to chose one of three settings for turns.
Select this button to chose one of three settings for hilliness.
Your Rider plans a thrilling route with turns and hills to your chosen destination.
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7. When you have planned your thrilling route, select Ride.
Your route is shown on the map view, then guidance along your route begins. As soon as you start riding, the guidance view is shown automatically.

Looking at trip statistics

Your Rider can show you how far you've been riding, how long you've been riding, and also at what speed.
To see trip statistics, select Trip Statistics in the Main Menu. Select one of the three tabs to see statistics for today's riding, for your current trip and for all-time.
Tip: All-Time are the statistics that have been collected since the device was purchased and first switched on.
Tip: A dot is included in large distances, for example, 20047,64 kilometers is shown as 20.047,6 km.
Statistics for your current trip
To see statistics for the trip you are riding now, select the Since --/--/-- tab. To start a new trip, select the Clear trip button, just like resetting an odometer in a car. After stopping your bike, if you don't press the Clear trip button, the statistics just carry on
incrementing when you start moving again. This means you get accurate statistics for trips that span several days or several rides within a day.
Important: If you do a factory reset, the all-time tab is reset back to zero values!

Using quick settings

Quick settings make it easier for you to use a range of settings when wearing gloves. Using quick settings you can do the following:
Switch voice instructions on or off. Mute the volume. Switch between lighter and darker colors. Change the volume of instructions.
See Other buttons and Volume control for more details.
Important: When using a headset, the volume control may not be available because your headset doesn't support remote volume control. If this is the case, use the volume control button on the headset itself to change the volume.
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To use quick settings, select the quick settings button in the main menu, the map view or the
guidance view.
You see the screen shown below with large buttons and a volume control:
Tip: When wearing gloves, select the plus (+) and minus (-) buttons beneath the volume slider to change the volume, instead of trying to move the slider with gloves on.

Recording a track

About routes and tracks
The term "route" includes two types of path from one place to another: Routes have a beginning and an end and, optionally, some stops in between. Your device
calculates your preferred type of path between all these points, for example, the fastest or most economical. You can edit a route by, for example, adding stops or moving the starting point. Routes can be imported but cannot currently be exported from your device.
Tracks also have a beginning and an end but no stops. Your device however has a fixed
map-dependent path between these points and your device sticks to this fixed path as much as possible. You can only edit tracks using tools such as Tyre Pro or Garmin Basecamp. Tracks can be imported and exported from your device.
Tip: Tracks have a dotted arrow!
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Recording a track
You can record a track while riding your bike, with or without a route planned beforehand. After recording, you can then export your track so that you can share it with friends or view it on Tyre
Pro.
To record a track, do the following:
1. In the Main Menu, select Start Recording.
A red dot appears in the lower right-hand corner of the screen and initially flashes three times to show that you are now recording. The dot remains on the screen until you stop recording.
2. To stop recording, select Stop Recording in the Main Menu.
3. Enter a name for your track or you can leave it at the suggested date-time combination.
4. Select Save.
5. Your track is saved in My Routes.
Note: You can export tracks as GPX files and save them on a memory card for sharing with other bikers.
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Sharing routes

Installing Tyre Pro

You can use Tyre Pro® to search, create and edit routes on your computer before you upload them to your TomTom Rider.
To get free access to Tyre Pro®, follow the steps below:
1. Go to tomtom.com/getstarted and select your country.
2. Connect your Rider to your computer to link your device to your account and register with us.
3. Within 24 hours you will receive an email with a unique Tyre code and URL. Use this code and
URL to activate and download your Tyre Pro® software.
About routes and tracks
The term "route" includes two types of path from one place to another: Routes have a beginning and an end and, optionally, some stops in between. Your device
calculates your preferred type of path between all these points, for example, the fastest or most economical. You can edit a route by, for example, adding stops or moving the starting point. Routes can be imported but cannot currently be exported from your device.
Tracks also have a beginning and an end but no stops. Your device however has a fixed
map-dependent path between these points and your device sticks to this fixed path as much as possible. You can only edit tracks using tools such as Tyre Pro or Garmin Basecamp. Tracks can be imported and exported from your device.
Tip: Tracks have a dotted arrow!

About GPX and ITN files

GPX files (gps exchange format)
GPX files contain a very detailed recording of where you have been on your track, including any off-road locations. GPX files become tracks after import.
Using GPX files
There are several things you can do with your GPX file:
Use Tyre Pro to view your track file. Export to a memory card and then use your computer to view the file using software such as
Google Earth.
Note: While viewing your recording, you may notice that the recorded GPS locations do not always correspond with the roads. This can happen for several reasons. Firstly, your device tries to keep the files small and this can cause a slight loss of data precision. Secondly, your device records the actual data from the GPS chip for an accurate representation of where
you’ve been, rather than what you see on your screen. Thirdly, the software with which you
view the recording may have the maps misaligned.
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Share the file with friends by exporting it to a memory card.
Note: Tracks can be imported and exported.
ITN files (TomTom's own Itinerary file format)
An ITN file contains less detail than a GPX file. An ITN file can contain a maximum of 255 locations which is enough to recreate a route accurately. ITN files become routes after import.
Using ITN files
There are several things you can do with your ITN file: You can import an ITN file onto your TomTom Rider so you can travel that same route again and
get navigation instructions.
Use Tyre Pro to view your route.
Note: Routes can be imported but cannot exported.

Importing routes and tracks

About routes and tracks
The term "route" includes two types of path from one place to another: Routes have a beginning and an end and, optionally, some stops in between. Your device
calculates your preferred type of path between all these points, for example, the fastest or most economical. You can edit a route by, for example, adding stops or moving the starting point. Routes can be imported but cannot currently be exported from your device.
Tracks also have a beginning and an end but no stops. Your device however has a fixed
map-dependent path between these points and your device sticks to this fixed path as much as possible. You can only edit tracks using tools such as Tyre Pro or Garmin Basecamp. Tracks can be imported and exported from your device.
Tip: Tracks have a dotted arrow!
Importing routes and tracks
You can import two types of files from your friends or from Tyre Pro:
GPX files - these become tracks after import. ITN files - these become routes after import.
Tip: ITN files are TomTom itinerary files. Friends may share itinerary files with you or you can download both ITN and GPX files from Tyre Pro.
To import one or more routes and tracks, do the following:
1. Insert a memory card into the card slot on your TomTom Rider.
If routes are found on your memory card, a message confirms this.
2. Select OK.
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3. Select one or more routes from the list on your memory card for import.
Tip: To select or deselect all routes, select the pop-up menu button.
4. Select Import.
You see the message Importing routes. Your routes are imported onto your device.
5. When you see a message that your routes have been imported successfully, remove your
memory card.
6. To view your imported routes and tracks, select My Routes in the Main Menu.

Exporting tracks

About routes and tracks
The term "route" includes two types of path from one place to another: Routes have a beginning and an end and, optionally, some stops in between. Your device
calculates your preferred type of path between all these points, for example, the fastest or most economical. You can edit a route by, for example, adding stops or moving the starting point. Routes can be imported but cannot currently be exported from your device.
Tracks also have a beginning and an end but no stops. Your device however has a fixed
map-dependent path between these points and your device sticks to this fixed path as much as possible. You can only edit tracks using tools such as Tyre Pro or Garmin Basecamp. Tracks can be imported and exported from your device.
Tip: Tracks have a dotted arrow!
Exporting tracks
You can export tracks as GPX files and save them on a memory card for sharing with other bikers. To export one or more tracks, do the following:
1. In the Main Menu, select My Routes.
2. Select the pop-up menu button and then select Export Tracks.
Tip: Alternatively, when in map view, select a route and select Export Track from the pop-up menu.
3. Select one or more routes from your list for export.
Note: Currently, you can export only tracks from your Rider. Tip: To select or deselect all routes for export, select the pop-up menu button.
4. Select Export.
You see a message Exporting routes.
Tip: If there is not enough space on your memory card or your card is not formatted correctly, you get on-screen help to fix the problem.
5. When you see a message that your routes have been exported successfully, remove your
memory card to share your routes with other bikers.
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Note: Each exported route is saved as a GPX file in folder TomTom Routes on your memory card.

The glove-friendly keyboard

Switching to the glove-friendly keyboard
The glove-friendly keyboard has large buttons so that you can make selections more easily while wearing motorcycle gloves.
See Entering search terms for instructions on how to select different keyboard layouts.
Using the glove-friendly keyboard
Taking the "pqrs" key as our example, do the following:
1. To select the first letter ("p"), tap the "pqrs" key once.
Tip: To select another letter from the same key, for example, "p" followed by "r", you need to wait for half a second in between selecting letters.
2. To select the second letter, for example "q", tap the "pqrs" key twice in rapid succession.
3. To select the third letter, for example "r", tap the "pqrs" key three times in rapid succession.
4. To select the fourth letter "s", tap the "pqrs" key four times in rapid succession.
If your gloves still make it difficult to select letters, you can do the following:
1. Press and hold the key, for example "def".
After touching the key the first character appears, in this case "d".
2. Wait for the pop-up to appear.
3. Select your chosen desired character from the pop-up, for example "f".
4. Your chosen character "f" replaces the "d" character that first appeared.
Available keys
The keys shown below are available when using your TomTom Traffic in either portrait or landscape orientation.
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Bluetooth Connections

Select Settings in the Main Menu, then select Bluetooth Connections.
Connecting a headset
Select Search for headset and follow the instructions. See also: Connecting a headset
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New in this release

What's new

Make your own wake-up phrase for Voice Control
Think of your own unique phrase and use it to start Voice Control. To learn more, go to Voice Control in this guide.
Instructions for rotating a device with an integrated mount
If your device has an integrated mount, you can easily change the rotation of your device to make mounting the device in your car easier.
To learn more, go to Installing in your car in this guide.
Operating temperature range
If you have stored your device in temperatures outside of the standard operating temperature range, let the device acclimatize to the standard operating temperature range for at least 1 hour. Do not use the device outside of this temperature range.
Operating and storage temperature ranges are listed in the Addendum in this guide.
Community POIs are under development and coming soon...
Other bug fixes and improvements
Various performance improvements and bug fixes have been implemented.
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Positioning the device

Get going

Be careful where you install your Rider. The Rider shouldn't block or interfere with any of the following:
Your view of the road. The controls in your vehicle. Your rearview mirrors. The airbags.
You should be able to reach your Rider easily without leaning or stretching. In a car, you can attach your Rider to the windshield or side window or you can use a Dashboard Mount Disk to attach the mount to your dashboard.

Switching on and off

Switching your device on
Press the On/Off button until your device starts. If the device was off you see the map view. If your device was sleeping you see the last screen you were looking at.
Putting your device to sleep
To put your navigation device to sleep, press the On/Off button and then release it. You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Sleep to make the device sleep.
Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it is removed from the mount, go to Battery settings in the Settings menu.
Switching your device off completely
To turn off your navigation device completely, you can do one of the following: Press and hold the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Turn Off to turn off the device. Select the "back" button if you don't want to turn your device off.
Press and hold the On/Off button for more than 5 seconds until the device switches off.

Setting up

Note: The language you choose will be used for all text on the screen. You can always change the
language later in Language and Units in the Settings menu.
When you first switch on your TomTom Rider, you have to answer a few questions to set it up. Answer the questions by touching the screen.

GPS reception

When you first start your TomTom Rider, it may need a few minutes to determine your position. In the future, your position will be found much faster.
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To ensure good satellite reception, use your Rider outdoors and keep it upright. Large objects such as tall buildings can sometimes interfere with reception.
Important: QuickGPSFix contains information about satellite positions which helps your Rider find your position faster. QuickGPSFix information is sent to Always Connected devices in real time and to Smartphone Connected devices when connected to TomTom services using your smartphone. You can also update QuickGPSFix using MyDrive.

Sending information to TomTom

When you first start navigating or you have reset your Rider, your Rider asks for permission to collect some information about your use of the navigation device. The information is stored on your Rider until we retrieve it. We use it anonymously to improve our products and services. If you use our services, we will also use your location information to deliver the services to you.
You can change whether you send this information to us at any time by doing the following:
1. In the Main Menu, select the Settings button.
2. Select System.
3. Select Your information.
4. Select the button to turn sending of information on or off.
Note: If you choose not to send location information to us, you will no longer receive our services. This is because services need to send the location of your device to TomTom in order to receive the traffic information related to where you are. The end date of your subscription remains the same, even if you do not send this information to us.
Additional information
If you think that your information is not being used for the purpose for which you have provided it to TomTom, contact us at tomtom.com/support.
You can find current and more detailed information at tomtom.com/privacy.

Memory card slot

Some TomTom navigation devices have a memory card slot that is located on the side or bottom of the device.
Before you use the memory card slot, make sure that you have the latest version of the application installed on your navigation device by connecting to MyDrive using a computer.
When your Rider is up to date, you can use a memory card as extra storage space to add extra maps, tracks or routes to your device. Maps can be purchased from tomtom.com.

Device not starting

In rare cases, your TomTom Rider may not start correctly or may stop responding to your taps. First, check that the battery is charged. To charge the battery, connect your Rider to the car
charger. It can take 3 - 5 hours to fully charge the battery, depending on the type of device. If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off
button until your Rider begins to restart.

Charging your device

The battery in your TomTom Rider charges when you connect it to the car charger, to your computer or to a USB Home Charger.
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You are warned when the battery level is low or critical. You lose your connection to some TomTom services when the battery level is low or critical. When the battery is empty, your Rider goes into sleep mode.
Note: Use ONLY the USB cable supplied with your Rider. Other USB cables may not work.

Caring for your Rider

It is important to take care of your device: Do not open the casing of your device under any circumstances. Doing so may be dangerous and
will void the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
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About TomTom services

Connecting to TomTom services

TomTom services give you real-time information about traffic and safety cameras on your route. To get TomTom services on your Rider you need the following items:
Any Rider. A smartphone with a data plan from a mobile services provider. The TomTom MyDrive app for iOS or Android installed on your smartphone. A MyTomTom account.
Using TomTom services means that data is sent and received by your phone using your mobile services provider.
Important: You might have additional costs when you use the internet on your phone, especially if you are outside the area covered by your data plan. Check with your mobile services provider for more information.
Note: TomTom services are not available on all Rider devices. Note: TomTom services are not available in all countries or regions, and not all services are
available in all countries or regions. For more information on available services in each region, go to tomtom.com/services.

TomTom MyDrive App for iOS or Android

The TomTom MyDrive app connects your Rider to the internet using Bluetooth (not tethering) on your smartphone.
You can download and install the app on your smartphone from the Apple iTunes store or Google Play store.
Note: The language used for buttons and menus in the TomTom MyDrive app is the same as the language you selected in your smartphone settings. If you change the language you must restart the TomTom MyDrive app to see the new language.
Starting the app
On your smartphone tap the MyDrive icon to start the app. To use TomTom services, you must create a MyTomTom account or you can log in using an existing MyTomTom account. When the app is started you can do one of the following:
Connect to TomTom services using your smartphone Reconnect to TomTom services using your smartphone
Sharing your information
When you use a TomTom service we ask you to share information about you and your device. The first time you use a TomTom service please read the details about how each service uses your information. On your Rider, tap Yes to allow your information to be shared. If you don't agree to share your information the service will not work.
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Notifications
Your smartphone displays a notification when the TomTom MyDrive app is connected to your Rider.
Main menu
Tap the app Main Menu button to show the main menu. The menu has the following items:
Status - shows the status screen where you can see the status of the connection. Traffic - shows a map of your location with traffic incidents. MyTomTom Account - lets you log in to your MyTomTom account. Settings - lets you change the app settings. About - Displays information about the TomTom MyDrive app.

Connect to TomTom services using your smartphone

To connect your Rider to your phone, do the following:
1. Select Activate Traffic in the Main Menu.
2. Select Activate.
3. If you are prompted, select Yes to agree to send information to TomTom.
Note: You cannot use TomTom services unless you agree to send information to TomTom.
4. Turn on Bluetooth on your phone, and make sure your phone is discoverable (iOS) or visible
(Android).
5. Start the TomTom MyDrive app on your phone.
6. Select the next screen arrow on your navigation device.
Your device searches for your phone.
Tip: If your device cannot find your phone, make sure your phone is still discoverable (iOS) or visible (Android) for other Bluetooth devices. Select Search to search for your phone again.
7. Select your phone from the list on your navigation device.
Your navigation device connects to the internet using your phone's internet connection.
8. On the TomTom MyDrive app, log in to your existing MyTomTom account or create a new
MyTomTom account.
Tip: If you already own a TomTom navigation device, we recommend that you open a new MyTomTom account for your Rider using a different email address.
9. Return to the map view on your navigation device. TomTom services are now active.
Tip: You can also connect to services by selecting Connected Services in the Main Menu, followed by Traffic & Safety Cameras.

Reconnect to TomTom services using your smartphone

To reconnect your Rider to TomTom services, on your phone make sure that Bluetooth is on and that the TomTom MyDrive app is started.
Your Rider will remember your phone and will find it automatically when you are in range of your navigation device. If you have a valid TomTom services subscription, the service will start automatically.
The Bluetooth icon at the top of the Main Menu screen on your Rider shows the status of the Bluetooth connection:
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