TomTom |RBA Code of Conduct | Version 6.0 | January 2018
INTRODUCTION
The Responsible Business Alliance (RBA), formerly the Electronic Industry Citizenship Coalition (EICC),
Code of Conduct establishes standards to ensure that working conditions in the electronics industry or
industries in which electronics is a key component and its supply chains are safe, that workers are treated
with respect and dignity, and that business operations are environmentally responsible and conducted
ethically.
This TomTom RBA Code of Conduct (the Code) is based on the RBA Code of Conduct, which is maintained
and updated by RBA from time to time. TomTom is adopting the Code for TomTom suppliers (Suppliers)
and for its own operations. All Suppliers involved in the manufacturing of TomTom products, product
components, sub-assemblies, and materials, packaging or that provide services to or on behalf of TomTom
are required to comply with the Code. Whilst we recognize that the existence of difference legal and cultural
environments in which Suppliers operate around the world, this Code establishes the minimum
requirements that all Suppliers are expected to meet in doing business with TomTom.
The Code is made up of five sections. Sections A, B, and C outline standards for Labor, Health and Safety,
and the Environment, respectively. Section D adds standards relating to business ethics; Section E outlines
the elements of an acceptable system to manage conformity to this Code.
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TomTom |RBA Code of Conduct | Version 6.0 | January 2018
A. LABOR
Participants are committed to uphold the human rights of workers, and to treat them with dignity and respect
as understood by the international community. This applies to all workers including temporary, migrant,
student, contract, direct employees, and any other type of worker. The recognized standards, as set out in
the annex, were used as references in preparing the Code and may be a useful source of additional
information.
The labor standards are:
1) Freely Chosen Employment
Forced, bonded (including debt bondage) or indentured labor, involuntary or exploitative prison labor,
slavery or trafficking of persons shall not be used. This includes transporting, harboring, recruiting,
transferring or receiving persons by means of threat, force, coercion, abduction or fraud for labor or
services. There shall be no unreasonable restrictions on workers’ freedom of movement in the facility in
addition to unreasonable restrictions on entering or exiting company-provided facilities. As part of the hiring
process, workers must be provided with a written employment agreement in their native language that
contains a description of terms and conditions of employment prior to the worker departing from his or her
country of origin and there shall be no substitution or change(s) allowed in the employment agreement upon
arrival in the receiving country unless these changes are made to meet local law and provide equal or better
terms. All work must be voluntary and workers shall be free to leave work at any time or terminate their
employment Employers and agents may not hold or otherwise destroy, conceal, confiscate or deny access
by employees to their identity or immigration documents, such as government-issued identification,
passports or work permits, unless such holdings are required by law. Workers shall not be required to pay
employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found
to have been paid by workers, such fees shall be repaid to the worker.
2) Young Workers
Child labor is not to be used in any stage of manufacturing. The term “child” refers to any person under the
age of 15, or under the age for completing compulsory education, or under the minimum age for
employment in the country, whichever is greatest. The use of legitimate workplace learning programs, which
comply with all laws and regulations, is supported. Workers under the age of 18 (Young Workers) shall not
perform work that is likely to jeopardize their health or safety, including night shifts and overtime. Participant
shall ensure proper management of student workers through proper maintenance of student records,
rigorous due diligence of educational partners, and protection of students’ rights in accordance with
applicable law and regulations. Participant shall provide appropriate support and training to all student
workers. In the absence of local law, the wage rate for student workers, interns and apprentices shall be at
least the same wage rate as other entry-level workers performing equal or similar tasks.
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TomTom |RBA Code of Conduct | Version 6.0 | January 2018
3) Working Hours
Studies of business practices clearly link worker strain to reduced productivity, increased turnover and
increased injury and illness. Working hours are not to exceed the maximum set by local law. Further, a
workweek should not be more than 60 hours per week, including overtime, except in emergency or unusual
situations. Workers shall be allowed at least one day off every seven days.
4) Wages and Benefits
Compensation paid to workers shall comply with all applicable wage laws, including those relating to
minimum wages, overtime hours and legally mandated benefits. In compliance with local laws, workers
shall be compensated for overtime at pay rates greater than regular hourly rates. Deductions from wages
as a disciplinary measure shall not be permitted. For each pay period, workers shall be provided with a
timely and understandable wage statement that includes sufficient information to verify accurate
compensation for work performed. All use of temporary, dispatch and outsourced labor will be within the
limits of the local law.
5) Humane Treatment
There is to be no harsh and inhumane treatment including any sexual harassment, sexual abuse, corporal
punishment, mental or physical coercion or verbal abuse of workers; nor is there to be the threat of any
such treatment. Disciplinary policies and procedures in support of these requirements shall be clearly
defined and communicated to workers.
6) Non-Discrimination
Participants should be committed to a workforce free of harassment and unlawful discrimination.
Companies shall not engage in discrimination based on race, color, age, gender, sexual orientation, gender
identity and expression, ethnicity or national origin, disability, pregnancy, religion, political affiliation, union
membership, covered veteran status, protected genetic information or marital status in hiring and
employment practices such as wages, promotions, rewards, and access to training. Workers shall be
provided with reasonable accommodation for religious practices. In addition, workers or potential workers
should not be subjected to medical tests or physical exams that could be used in a discriminatory way.
7) Freedom of Association
In conformance with local law, participants shall respect the right of all workers to form and join trade unions
of their own choosing, to bargain collectively and to engage in peaceful assembly as well as respect the
right of workers to refrain from such activities. Workers and/or their representatives shall be able to openly
communicate and share ideas and concerns with management regarding working conditions and
management practices without fear of discrimination, reprisal, intimidation or harassment.
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