Tomtom GO 9000 User Manual

TomTom GO

What’s in the box1.

What’s in the box

aTomTom GO AOn/Off button

BMicrophone CLight sensor DSpeaker EMemory card (micro SD card)

slot

bActive Dock

cHome dock dUSB car charger

eCarry case fDocumentation pack

Before you start2.

Before you start

Switching on and off

Install your TomTom GO navigation device in your car following the instructions in the installation section at the start of this book.

To switch on your navigation device, press and hold the On/Off button until you see the start-up screen. The first time you switch on your device, it may take a short time to start.

To set up your device you need to answer a few questions by tapping the screen.

Device not starting

In rare cases, your TomTom GO navigation device may not start correctly or may stop responding to your taps.

First, check that the battery is properly charged. To charge the battery, connect your device to the car charger. It can take up to 2 hours to fully charge the battery.

Battery notes

GPS reception

If this does not solve the problem, you can reset the device. To do this, press and hold the On/Off button for 15 seconds and release the button when your device begins to restart.

The battery in your TomTom GO navigation device charges when you connect it to the car charger or to your computer.

When you connect your device to a computer, you are asked if you want to connect to the computer. If you select No and then do not tap the screen within three minutes, the device will automatically switch off. This happens so that the battery can charge faster.

Note: You should plug the USB connector directly into a USB port on your computer and not into a USB hub or USB port on a keyboard or monitor.

When you first start your TomTom GO navigation device, the device may need a few minutes to determine your GPS position and show your current position on the map. In future, your position will be found much faster, usually within a few seconds.

To ensure reception of a strong GPS signal, you should use your device outdoors. Large objects such as tall buildings can sometimes interfere with reception.

The TomTom GO 9000 includes Enhanced Positioning Technology or EPT. EPT is automatically used to estimate your location when the GPS signal is lost while you are driving, such as when you are driving through a tunnel. When EPT is being used, an icon is shown on the Status bar.

Take care of your device

Never leave your TomTom GO navigation device or accessories on view when you leave the car as they may become an easy target for thieves.

You can set a password for your device which must be entered every time you start it.

It is important to take care of your device.

• Your device is not designed for use in ext reme temperatures and any s uch exposure may cause permanent damage.

• Do not open the casing of your device under any circumstances. Doing so may be dangerous and will invalidate the warranty.

• Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.

Safety3.

Safety

Positioning the dock

Consider carefully where to attach the dock in your car. The dock should not block or interfere in any way with the following:

• Your view of the road

• Any of the controls in your car

• Any of your mirrors

• The airbag

You should be able to reach your navigation device easily when it is in the dock without leaning or stretching. The diagrams show where you can safely attach the dock.

You can attach the dock to the windscreen, side window or use a Dashboard Mount Disk to attach the dock to your dashboard. TomTom also offers alternative mounting solutions for your TomTom navigation device. For more information about Dashboard Mount Disks and alternative mounting solutions, go to www.tomtom.com/accessories.

Installing the Active Dock

Make sure that both the Active Dock and your window are clean and dry.

1. Press the suction cup firmly against the window on an area where the glass is flat.

2. Twist the rubber grip near the base of the Active Dock in a clockwise direction until you hear a click.

The Active Dock is now installed.

Safety preferences

We recommend using the safety preferences to make your driving as safe as possible. The safety preferences include, for example, the following options:

• Hide most menu options when driving

• Show safety reminders

• Warn when driving faster than allowed

You can also drive more safely by using voice commands to control your TomTom GO.

Driving View4.

Driving View

When your TomTom GO starts, you are shown the Driving View along with detailed information about your current location.

Tap the centre of the screen at any time to open the Main Menu.

Note: The Driving View is shown in black and white until your GO locates your current position.

ANew order or message - tap this button to read the new order or message. BQuick menu - switch this on and off in the Preferences menu. CYour current position. DThe name of the next major road or road sign information, if applicable. ETraffic sidebar. FTomTom WORK status - here are some of the status icons:

Status of order - the status of the current order when you are on a business trip or in work time. Each status has a different icon.

Break - indicates that you selected that you are taking a break. This icon is only shown if Report work time is active.

End of work - indicates that you have finished work.

Private trip - indicates that you selected that you are on a private trip. This icon is only shown when Change logbook mode is active.

GDevice not docked - indicates that your navigation device is not docked

correctly. If this is the case, your device stops reporting its position to WEBFLEET.

HNavigation instruction for the road ahead.

Tap this area to repeat the last spoken instruction and to change the volume.

IThe name of the street you are on. JInformation about your journey such as journey time, remaining distance

and arrival time. To change the information shown, tap Status bar preferences in the

Preferences menu.

KConnection indicator - shows that your navigation device has a connection

to TomTom WEBFLEET. When the connection is lost the outline of the indicator is shown.

LGPS signal strength.

Advanced Lane Guidance5.

Advanced Lane Guidance

Your TomTom GO helps you prepare for motorway exits and junctions by showing you which lane you should be in.

Note: This information is not available for all junctions or in all countries.

For some exits and junctions, an image shows the turn and the lane you should take.

To turn the images off, tap Hide lane images in the Preferences menu. For other exits and junctions, your GO shows the lane you should take in the

Status bar. To turn this guidance off, tap Change preferences in the Main Menu, then tap Status bar preferences. Clear the checkbox for Show lane guidance.

Activating TomTom GO 90006.

Activating TomTom GO 9000

Activate your TomTom GO 9000 to fully enjoy the benefits of Connected Navigation.

When you first switch on your GO device, you are asked to acivate it. You can do this immediately or at any time later.

1. Switch on your GO device.

2. Tap the screen to bring up the Main Menu.

3. Tap TomTom WORK. You are asked to start the activation process.

4. Enter the Activation Code, which you find in your WEBFLEET contract confirmation.

If your GO device finds more than one subsciption to which it can be assigned, it shows a list of the available subscriptions. Continue with step 5.

If your GO device finds only one subscription, continue with step 6.

5. Select your subscription from the list.

6. Enter a name for your device . Your device is labelled in the TomTom WEBFLEET service with this name.

7. Enter the licence plate number of the vehicle.

8. Select the appropriate vehicle type.

If you select Truck or Bus, you have to enter your vehicle dimensions.

If you have successfully activated your GO device, you will receive a welcome message from WEBFLEET confirming the activation. In future the connection will be established automatically.

You can always check the connection status between the GO 9000 and WEBFLEET by tapping Connection status under TomTom WORK preferences on your navigation device (see Connection status on page 31).

Making your first journey7.

Making your first journey

Planning a route with your TomTom GO navigation device is easy. To plan a route, follow the steps below.

Important: For safety reasons, you should always plan a route before you

start your journey.

1. Tap the screen to bring up the Main Menu.

Note: The buttons on your navigation device are shown in full colour unless a button is currently unavailable. For example, the button named Find alternative in the Main Menu is not available until you have planned a route.

2. Tap Navigate to...

3. Tap Address.

When you enter an address, you can choose from the following options:

• City centre - tap this button to set your destination as the centre of a city

or town.

• Street and house number - tap this button to set an exact address as your

destination.

• Postcode - tap this button to enter a postcode as your destination.

Note: You can enter a postcode for any country. In some countries, postcodes are detailed enough to identify a house on their own. In other countries you can enter a postcode to identify a town or area. You will then have to enter a street and house number.

• Crossing or intersection - tap this button to set your destination as the

point where two streets meet.

• Spoken address - tap this button to set your destination by saying the

address to your navigation device.

In this example, we will enter an exact address.

4. Tap Street and house number.

Note: When planning a trip for the first time your navigation device asks you to choose a state or country. Your choice is saved and used for all routes you plan.

You can change this setting at any time by tapping the flag.

5. Start to type the name of the town where you want to go.

As you type, the names of the towns that match what you have typed are shown. When your destination appears in the list, tap the name of the town to set the destination.

Tip: Instead of typing the name, tap this button to say the address by

speaking to your navigation device.

6. Start to type the street name and tap on the street when it appears in the list. As with the name of the town, the names of the streets that match what you

have typed are shown. When your destination appears in the list, tap the name of the street to set the destination.

7. Enter the house number and then tap Done.

8. Your navigation device asks if you need to arrive at a particular time. For this exercise, tap NO.

The route is calculated by your device using IQ Routes

Arrival times

IQ Routes is used to plan the best possible route taking into account the real average speeds measured on the roads.

9. When the route has been calculated, tap Done.

Your TomTom GO navigation device will warn you about any traffic delays and immediately begin to guide you to your destination, using both spoken instructions and on-screen directions.

When you plan a route, your TomTom GO asks you if you need to arrive at a particular time.

Tap YES to enter a preferred arrival time. Your GO calculates your arrival time and shows you whether you will arrive

on time. You can also use this information to work out when you need to leave. If your

GO shows that you will arrive 30 minutes early, you can wait and leave in 30 minutes time, rather than arrive early.

Your arrival time is constantly recalculated during your journey. The status bar shows whether you will arrive on time or if you are going to be late, as shown below:

You will arrive 55 minutes before the arrival time you entered. If the estimated arrival time is more than five minutes before

the time you entered, it is shown in green. You will arrive 3 minutes before the arrival time you entered.

If the estimated arrival time is less than 5 minutes before the time you entered, it is shown in yellow.

You will arrive 19 minutes late. If the estimated arrival time is later than the time you entered,

it is shown in red.

Tap Status bar preferences in the Preferences menu, to enable or disable arrival time notifications.

Status bar

preferences

Select the required options on the first menu screen and then tap Done. To enable arrival time notifications, select Show leeway to arrival time.

Other navigation options

When you tap Navigate to..., you can set your destination in many ways, not just by entering the address. The other options are listed below:

Tap this button to use TomTom Local Search with Google search to help you find shops and businesses in and around your current location.

Local search

Home

Favourite

Address

Recent

destination

You can choose to search for shops and businesses near you, near your destination, near any other destination or in a city.

For example, if you are looking for a swimming pool near your current location, enter ’swimming pool’ and choose the best search result.

Tap this button to navigate to your Home location. You will probably use this button more than any other.

Tap this button to select a Favourite as your destination.

Tap this button to enter an address as your destination.

Tap this button to select your destination from a list of places you have recently used as destinations.

Point of Interest

Point on map

Latitude

Longitude

Position of

last stop

Tap this button to navigate to a Point of Interest (POI).

Tap this button to select a point on the map as your destination using the map browser.

Tap this button to enter a destination using latitude and longitude values.

Tap this button to select your last recorded position, as your destination.

Planning a route in advance

You can use your GO to plan a route in advance, selecting your start ing poin t and your destination.

Here are some more reasons to plan a route in advance:

• Find out how long a journey is going to take before you start. You can also compare journey times for the same route at different times of

the day or on different days of the week. Your TomTom GO uses IQ Routes when planning a route. IQ Routes calculates routes based on the real average speeds measured on roads.

• Study the route of a journey you are planning.

• Check a route for someone who is coming to visit you and then explain the route to them in detail.

To plan a route in advance, follow these steps:

1. Tap the screen to bring up the main menu.

2. Tap the arrow button to move to the next menu screen and tap Prepare

route.

Prepare route

3. Select the starting point for your journey in the same way that you would select your destination.

4. Set the destination for your journey.

5. Choose the type of route that should be planned.

• Fastest route - the route which takes the least time.

• Shortest route - the shortest distance between the locations you set. This

may not be the quickest route, especially if the shortest route is through a town or city.

• Avoid motorways - a route which avoids motorways.

• Walking route - a route designed for making the journey on foot.

• Bicycle route - a route designed for making the journey on a bicycle.

• Limited speed - a route for a vehicle which can only be driven at a limited

speed. You have to specify the maximum speed.

6. Choose when you will make the journey you are planning. There are three options:

• Now

• Specific date and time - you will be asked to enter the date and time.

• No specific date and time If you select either Now or Specific date and time, your GO uses IQ Routes

to work out the best possible route at that time, using the real average speeds measured on roads. In this way you can compare how long a journey takes at different times of day, or on different days of the week.

7. Your TomTom GO plans the route between the two locations you selected.

More information about a route

You can access these options for the route you last planned by tapping the Details button on the route summary screen.

Browse as

text

You can then select from the following options:

Tap this button for a list of all the turn instructions on the route. This is very useful if you need to explain a route to someone else.

Tap this button to see each turn in the journey. Tap the right and left arrows to move forwards and backwards through the journey.

Browse as

images

Browse map

of route

Show route

demo

Show route

summary

View route

Tap the screen to turn off the 3D display and view the map from above.

Tap this button to see an overview of the route using the map browser.

Tap this button to watch a demo of the journey . You can interrupt the demo at any time by tapping the screen.

Tap this button to open the route summary screen.

Tap this button to see your route.

Voice control8.

Voice control

Instead of tapping the screen to control your TomTom GO, you can now give instructions to your GO using your voice.

For example, to increase the volume on your GO, you can say, "Increase volume."

Important: To use voice control, you must have a computer voice installed on

your TomTom GO. If you don’t have a computer voice installed, use TomTom HOME to install one.

To view the list of available commands, tap Voice Control preferences in the Preferences menu and then tap What can I say?

Using voice control

Note: You must select a computer voice in order to use voice control. To select a computer voice, tap Change preferences in the Main menu. Then tap Voice preferences and Change voice. Select a computer voice.

In this example, you will use voice control to plan a journey to your Home address.

1. Tap the voice control button in the Driving View.

Note: To add or remove this button from the Driving View, tap Voice control preferences in the Preferences menu and then tap Enable voice control or Disable voice control.

The voice control monitor is shown in colour, unless voice control is busy with another task.

2. When you hear a beep, say, "Navigate to Home." When you speak, the voice control monitor shows if you are talking too

loudly or quietly:

A green bar means your voice is at the right level for your GO to hear your commands.

A red bar means your voice is too loud.

A grey bar means your voice is too quiet.

For some phrases, your GO will always repeat the command and then ask you if the command has been correctly recognised.

3. If the command is correct, say, "Yes." If the command is incorrect, say, "No" and when prompted, say the

command again after the beep .

Your GO plans a route from your current position to your Home address.

Tips

• Voice control switches off after a few seconds if you don’t say anything. For example, if your GO asks you to confirm the last command you gave and you don’t say anything, voice control switches off after a few seconds.

• You can stop your GO from listening for commands either by tapping the screen or by saying any of the following commands: Back, Cancel, Quit.

• To select an item from a list, tap the screen to select the ite m. Voice control cannot be used to select items from a list.

Planning a journey using your voice

Important: You should always plan your journey before you start driving. It is

dangerous to plan a route while driving.

To plan a route to an address using speech, do the following:

1. Tap the voice control button in the Driving View.

2. When you hear a beep, say, "Navigate to address." When you speak, the voice control monitor shows if you are

talking too loudly or quietly:

A green bar means your voice is at the right level for your GO to hear your commands.

A red bar means your voice is too loud.

A grey bar means your voice is too quiet.

For some phrases, your GO will always repeat the command and then ask you if the command has been correctly recognised.

You can now enter an address using speech.

Alternatively, you can tap the screen to start planning a journey, then tap Spoken address (dialogue) or Spoken address to start entering an address by voice.

3. Say the city name.

When you say the city name, you are then shown a list of six names that match what you said.

Your GO tells you the name at the top of the list. If the name you hear is correct, then say, "Done" or "OK" or "Yes" or "One" or tap on the name.

If the city name you hear is not correct, but the name appears in the list, then say the number next to the correct name or tap on the correct name.

For example, if the correct name is Rotterdam and this name is number two in the list, you could say, "Two" or tap on the name, Rotterdam.

If the city name is not shown in the list, then say "Back" or "No" or tap the Back button to return to the previous screen. Then say the city name again.

Note: You need to say numbers in the same language that is used for menu buttons.

4. Say the street name. Your GO states the name shown at the top of the list. If the name you hear

is correct, then say, "Done" or "OK" or "Yes" or "One" or tap on the name.

Note: Different locations may have similar names, such as a road that has multiple postcode locations. In such cases, all of these locations are shown in the list and you need to look at the screen and select the correct location.

If the name you hear is incorrect but the correct name is shown in the list, then say the number next to the correct name or tap on the streetname.

If the streetname is not shown in the list, say "Back" or "No" or tap the Back button to return to the previous screen. Then say the street name again.

5. Say the house number.

Numbers should be pronounced normally. For example, you would say the number 357 as one continuous sentence, "Three hundred and fifty seven."

If the number is shown incorrectly, say, "Back" or "No" or tap the Backspace key. Then say the number again.

Tip: If you say, "Back" when there are no numbers shown on the screen, then

your GO will return you to the previous screen.

When the number is shown correctly say, "Done" or "OK." Alternatively, enter the number by tapping the screen.

To select a crossroads as the location, say, "Crossing".

Note: You need to say numbers in the same language that is used for menu buttons.

6. Your GO asks if you need to arrive at a particular time. For this exercise, tap NO.

The route is calculated by your GO.

7. When the route has been calculated, tap Done.

Voice address input

Spoken

address

(dialogue)

Important: You should always plan your journey before you start driving. It is

dangerous to plan a route while driving.

If you don’t use voice control to start planning a journey, you can still enter an address using speech.

To start planning a journey, tap Navigate to... in the Main Menu, then tap Address.

To enter your destination using your voice, tap one of these buttons:

Tap this button to enter an address using only speech. Using this option, your GO can recognise the following:

• Commands: Yes, No, Back, Done, OK, Crossing.

• Street names.

•Place names.

• Numbers: Numbers should be pronounced as individual numerals. For example, to say the number 35, say, "Three" and then say, "Five."

Using Spoken address (dialogue), you can enter information without tapping the screen.

Tap this button to enter an address using both speech and by tapping the screen. Using this option your GO can recognise the following:

Spoken

address

• Street names.

•Place names.

Using Spoken address is typically faster than using Spoken address (dialogue).

You can use speech to enter destinations wherever you see this button. You can use speech to enter these types of destination:

• City centre - to say the centre of a city or town, tap the speech button at the bottom of the keyboard.

• Street and house number - to say an address, tap the speech button at the bottom of the keyboard.

• Crossing or intersection - to say the point where two streets meet, tap the speech button at the bottom of the keyboard.

When this button is shown in grey, you cannot use speech to enter an address.

Note: Postcode address entry is not possible using speech.

Your GO recognises place and street names spoken using the local language and pronunciation.

It is not possible to use voice address input to say place and street names in all countries.

TomTom WORK menu9.

TomTom WORK menu

To open the TomTom WORK menu, tap the screen to bring up the Main Menu, then tap TomTom WORK.

• Active order - tap this button to access and work on the active order.

• Show orders - tap this button to view the list of orders and messages.

• Report to office - tap this button to send text or status messages to the office.

• Report work time - tap this button to report when you start and finish work, and start and finish breaks (only available if activated).

• Change logbook mode - tap this button to switch between private and business trips (only availa bl e if act iv ate d) .

• Change driver - tap this button to change the driver.

• TomTom WORK preferences - tap this button to set the odometer, check the connection status, change the vehicle profile and change message preferences.

Orders and messages10.

Orders and messages

The office can send service, delivery and pick up orders. They are stored on your TomTom navigation device.

You can read and deal with them at any time by tapping Show orders in the TomTom WORK menu, or by tapping Active order in the Quick menu.

These symbols show the type and status of items in your list of orders and messages:

New text message

Text message that has been read

New service order

Working on orders

Service order in progress

Suspended service order

Finished service order

Cancelled or rejected service order

New delivery or pick up orders

Tap the button for new orders and messages in the Driving View to bring up the latest unread order or message.

To bring up the complete list of your orders and messages do the following:

1. Tap the screen to bring up the Main Menu.

2. Tap TomTom WORK.

3. Tap Show orders.

4. Select an order from the list. To let the GO device read aloud the order tap Options, then tap Read aloud order.

5. To work on this order tap I agree. To reject the order tap Options, then tap Reject order. You can enter a reason for rejection.

If you have agreed, you are asked to start this order. If the order contains destination data, you are asked to start navigation.

As soon as you start the order, you can report your current activity. Tap the button that shows the activity you want to report. Tap Status to report to your office using the status messages defined by the

office. To open the order you are currently working on tap the quick menu button in

the Driving View, then tap Active order.

Suspend and change orders

1. To suspend the current order, select it from the list of orders and messages.

2. Tap Options.

3. Tap Suspend.

Switch to another order

1. To switch to another order, select the order from the list of orders and messages.

2. You are asked to suspend the current order and to start working on the new one.

You can continue working on the suspended order at any time. To do this, select the suspended order from the list and tap Resume.

Cancel orders

1. If you want to cancel an order, first select the order from the list of orders and messages.

2. Tap Options.

3. Tap Cancel.

You have to enter a reason for cancelling the order.

Call contact11.

Call contact

Orders can contain a contact name and a telephone number. You can call this number from your TomTom navigation device.

Note: To use the Call contact feature you need a Bluetooth® mobile phone that is compatible with your TomTom GO.

1. Tap the screen to bring up the Main Menu.

2. Tap TomTom WORK.

3. Tap Show orders.

4. Select an order from the list by tapping it.

5. Tap Options.

6. Tap Call.

7. Tap the contact to dial the number.

Report to office12.

Report to office

Send text message

To send a text message to the office, do the following.

1. Tap Report to office in the TomTom WORK menu.

2. Tap Send text message.

3. Enter your text (see below).

4. To send your complete message to the office, tap Done.

Enter your message using the keyboard and the following buttons:

Tap this button to enter capital letters.

Tap this button to enter lowercase letters

Tap this button to switch to the numeric/special characters keyboard

Tap this button to switch back to alphabetic keyboard

Tap this button to delete single characters

Send pre-defined message

Pre-defined messages must be defined by the office. You can also add information to a predefined message.

1. Tap Report to office in the TomTom WORK menu.

2. Tap Send pre-defined message.

3. Select a pre-defined message from the list by tapping it.

Tap Send to send the message directly to the office. If you want to add information, tap Edit then send your message.

Driver identification13.

Driver identification

To generate personalised work time reports, you need to enter your PIN code.

Note: Using TomTom WEBFLEET, the office can select that you have to enter your PIN code each time you switch on your TomTom navigation device.

1. Tap the screen to bring up the Main Menu.

2. Tap TomTom WORK.

3. Tap Change Driver.

4. Select your name from the driver list by tapping it.

5. Enter your four digit PIN code ( provided by your WEB FLEET administrator), then tap Done.

Your PIN code is now stored and used for all reports until you change it.

Report work time14.

Report work time

You can report the time you start and finish work, as well as the time you spend having breaks.

To do this, you must first set your driver name (see Driver identification on page 24).

Report work time

To report work times to TomTom WEBFLEET, do the following:

1. Tap the quick menu button in the Driving View.

2. Tap Report work time.

3. Tap the appropriate button to change your work status.

When you tap Finish work, this is indicated in the driving view (see Driving View on page 10).

If you are working on an order, the current order status is shown in the Driving View.

Note: Either Report work time or Change logbook mode is available. These are activated using TomTom WEBFLEET by the office.

Turning on/off the navigation device

When you turn on your TomTom navigation device, you may be asked to report either Start work or Finish break. This happens if the last status you reported before switching off was Finish work or Start break.

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