Setting up MyDrive Connect ................................................................................... 102
Addendum 104
Copyright notices 110
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This Reference Guide explains all you need to know about your new TomTom GO.
Welcome to navigation with TomTom
If you want a quick read of the essentials, we recommend that you read the Get going chapter. This
covers installation, switching on, setting up and planning your first route.
After that, you will probably want to connect to TomTom services, which you can read all about in
the Connecting to TomTom services chapter. To help avoid traffic delays and get you to your
destination quicker, you can even use TomTom services on the routes you drive every day.
For information about what you see on the screen, go to:
New in this release
What's on the screen
Using gestures
Main menu
Tip: There are also frequently asked questions (FAQs) at tomtom.com/support. Select your
product model from the list or enter a search term.
We hope you enjoy reading about and, most importantly, using your new GO!
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New in this release
What's new
Version 15.200
GO 40, GO 50, GO 60, GO 500, GO 600
Introducing new MyDrive features
You can now use your smartphone, tablet or computer to review real-time traffic information, plan
routes, and send destinations to your TomTom GO. Visit mydrive.tomtom.com to learn more and to
try out the new features.
Any changes you make on MyDrive to your destinations or favorites are immediately sent to your
TomTom device. To make this happen, you need to be logged in with the same account on both
your device and MyDrive.*
To learn more, go to Syncing TomTom MyDrive in this guide.
Import Community Points of Interest (POI) files to your TomTom Device
We’ve listened to your numerous requests for this feature. You can now use MyDrive on your
computer to import POI files in .OV2 format to your TomTom device. On the MyDrive webpage, go
to the My Places tab, switch from Favorites to POI files and then select Import POI file. Your
imported files will then be accessible through My Places on your TomTom device.*
To learn more, go to TomTom MyDrive in this guide.
Instantly navigate to Home and Work from the menu
Home and Work will now always be available from the Main Menu so that you can start driving to
these most frequent destinations faster. Go to My Places to set up Home and Work.
To learn more, go to Setting your home and work locations in this guide.
Reorder the Menu to your Preference
Tap and hold an icon in the menu for 2 seconds to enable menu reordering. You can then press the
arrows to move any selected icon left or right in the menu.
To learn more, go to Reordering the Main Menu buttons in this guide.
Speak & Go: Choose your own "wake up phrase"
Choose your own personal command to activate Speak & Go and use voice control. To choose you
wake-up phrase, go to Settings from the Main Menu, then Voice control.
To learn more, go to Voice control in this guide.
Other bug fixes and improvements
Various performance improvements and bug fixes have been implemented.
*Your TomTom GO needs to be connected to the internet to exchange information with MyDrive.
Visit tomtom.com/connect for more details and compatibility information.
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Installing in your car
Get going
Use the supplied holder to install your TomTom GO in your vehicle. Read the instructions about
positioning your device before you install your GO.
To install your GO, do the following:
1. Connect the supplied USB cable to the holder. If the holder is integrated into your GO, connect
the USB cable to the device.
Note: Use ONLY the USB cable supplied with your GO. Other USB cables may not work.
2. Connect the USB cable to the USB car charger and plug this into the power supply on your
dashboard.
3. Choose the best smooth location, on your windshield or side window, to mount your TomTom
GO.
Tip: If the mount is integrated into your GO, you can easily change the rotation of your device.
Push the button on the back of the device to release the mount, then slide the mount out.
Insert it back into the other side of the device.
4. Make sure that both the suction cup on the mount and your windshield are clean and dry.
5. Press the suction cup of the mount firmly against your windshield.
6. Turn the rubber grip near the base of the mount in a clockwise direction until you feel it lock.
7. If your holder is not integrated into your GO, place your GO in the holder, making sure that it
clicks into place.
Dashboard adhesive disks are available as part of a range of accessories for your GO. For more
information, go to tomtom.com/accessories.
Positioning the device
Be careful where you install your GO. The GO shouldn't block or interfere with any of the following:
Your view of the road.
The controls in your vehicle.
Your rearview mirrors.
The airbags.
You should be able to reach your GO easily without leaning or stretching. In a car, you can attach
your GO to the windshield or side window or you can use a Dashboard Mount Disk to attach the
mount to your dashboard.
Switching on and off
Switching your device on
Press the On/Off button until your device starts. If the device was off you see the map view. If your
device was sleeping you see the last screen you were looking at.
Putting your device to sleep
To put your navigation device to sleep, press the On/Off button and then release it.
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You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Sleep to make the device sleep.
Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it is
removed from the mount, go to Battery settings in the Settings menu.
Switching your device off completely
To switch off your navigation device completely, you can do one of the following:
Press and hold the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Turn Off to switch off the device. Select the "back" button if you don't want to
switch your device off.
Press and hold the On/Off button for more than 5 seconds until the device switches off.
Setting up
Note: The language you choose will be used for all text on the screen. You can always change the
language later in Language and Units in the Settings menu.
When you first switch on your TomTom GO, you have to answer a few questions to set it up. Answer
the questions by touching the screen.
GPS reception
When you first start your TomTom GO, it may need a few minutes to determine your position. In the
future, your position will be found much faster.
To ensure good satellite reception, use your GO outdoors and keep it upright. Large objects such as
tall buildings can sometimes interfere with reception.
Important: QuickGPSFix contains information about satellite positions which helps your GO find your
position faster. QuickGPSFix information is sent to Always Connected devices in real time and to
Smartphone Connected devices when connected to TomTom services using your smartphone. You
can also update QuickGPSFix using MyDrive.
Sending information to TomTom
When you first start navigating or you have reset your GO, your GO asks for permission to collect
some information about your use of the navigation device. The information is stored on your GO
until we retrieve it. We use it anonymously to improve our products and services. If you use our
services, we will also use your location information to deliver the services to you.
You can change whether you send this information to us at any time by doing the following:
1. In the Main Menu, select the Settings button.
2. Select System.
3. Select Your information.
4. Select the button to turn sending of information on or off.
Note: If you choose not to send location information to us, you will no longer receive our
services. This is because services need to send the location of your device to TomTom in order to
receive the traffic information related to where you are. The end date of your subscription
remains the same, even if you do not send this information to us.
Additional information
If you think that your information is not being used for the purpose for which you have provided it
to TomTom, contact us at tomtom.com/support.
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You can find current and more detailed information at tomtom.com/privacy.
Memory card slot
Some TomTom navigation devices have a memory card slot that is located on the side or bottom of
the device.
Before you use the memory card slot, make sure that you have the latest version of the application
installed on your navigation device by connecting to MyDrive using a computer.
When your GO is up to date, you can use a memory card as extra storage space to add extra maps,
tracks or routes to your device. Maps can be purchased from tomtom.com.
Device not starting
In rare cases, your TomTom GO may not start correctly or may stop responding to your taps.
First, check that the battery is charged. To charge the battery, connect your GO to the car charger.
It can take 3 - 5 hours to fully charge the battery, depending on the type of device.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off
button until your GO begins to restart.
Charging your device
The battery in your TomTom GO charges when you connect it to the car charger, to your computer
or to a USB Home Charger.
You are warned when the battery level is low or critical. You lose your connection to some TomTom
services when the battery level is low or critical. When the battery is empty, your GO goes into
sleep mode.
Note: Use ONLY the USB cable supplied with your GO. Other USB cables may not work.
Caring for your GO
It is important to take care of your device:
Do not open the casing of your device under any circumstances. Doing so may be dangerous and
will void the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
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About TomTom services
Connecting to TomTom services
TomTom services give you real-time information about traffic and safety cameras on your route.
To get TomTom services on your GO you need the following items:
Any GO.
A smartphone with a data plan from a mobile services provider.
The TomTom MyDrive app for iOS or Android installed on your smartphone.
A MyTomTom account.
Using TomTom services means that data is sent and received by your phone using your mobile
services provider.
Important: You might have additional costs when you use the internet on your phone, especially if
you are outside the area covered by your data plan. Check with your mobile services provider for
more information.
Note: TomTom services are not available on all GO devices.
Note: TomTom services are not available in all countries or regions, and not all services are
available in all countries or regions. For more information on available services in each region, go
to tomtom.com/services.
TomTom MyDrive App for iOS or Android
The TomTom MyDrive app connects your GO to the internet using Bluetooth (not tethering) on your
smartphone.
You can download and install the app on your smartphone from the Apple iTunes store or Google
Play store.
Note: The language used for buttons and menus in the TomTom MyDrive app is the same as the
language you selected in your smartphone settings. If you change the language you must restart
the TomTom MyDrive app to see the new language.
Starting the app
On your smartphone tap the MyDrive icon to start the app. To use TomTom services, you must
create a MyTomTom account or you can log in using an existing MyTomTom account. When the app
is started you can do one of the following:
Connect to TomTom services using your smartphone
Reconnect to TomTom services using your smartphone
Sharing your information
When you use a TomTom service we ask you to share information about you and your device. The
first time you use a TomTom service please read the details about how each service uses your
information. On your GO, tap Yes to allow your information to be shared. If you don't agree to share
your information the service will not work.
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Notifications
Your smartphone displays a notification when the TomTom MyDrive app is connected to your GO.
Main menu
Tap the app Main Menu button to show the main menu. The menu has the following items:
Status - shows the status screen where you can see the status of the connection.
Traffic - shows a map of your location with traffic incidents.
MyTomTom Account - lets you log in to your MyTomTom account.
Settings - lets you change the app settings.
About - Displays information about the TomTom MyDrive app.
Connect to TomTom services using your smartphone
To connect your GO to your phone, do the following:
1. Select Activate Traffic in the Main Menu.
2. Select Activate.
3. If you are prompted, select Yes to agree to send information to TomTom.
Note: You cannot use TomTom services unless you agree to send information to TomTom.
4. Turn on Bluetooth on your phone, and make sure your phone is discoverable (iOS) or visible
(Android).
5. Start the TomTom MyDrive app on your phone.
6. Select the next screen arrow on your navigation device.
Your device searches for your phone.
Tip: If your device cannot find your phone, make sure your phone is still discoverable (iOS) or
visible (Android) for other Bluetooth devices. Select Search to search for your phone again.
7. Select your phone from the list on your navigation device.
Your navigation device connects to the internet using your phone's internet connection.
8. On the TomTom MyDrive app, log in to your existing MyTomTom account or create a new
MyTomTom account.
Tip: If you already own a TomTom navigation device, we recommend that you open a new
MyTomTom account for your GO using a different email address.
9. Return to the map view on your navigation device.
TomTom services are now active.
Tip: You can also connect to services by selecting Connected Services in the Main Menu,
followed by Traffic & Safety Cameras.
Reconnect to TomTom services using your smartphone
To reconnect your GO to TomTom services, on your phone make sure that Bluetooth is on and that
the TomTom MyDrive app is started.
Your GO will remember your phone and will find it automatically when you are in range of your
navigation device. If you have a valid TomTom services subscription, the service will start
automatically.
The Bluetooth icon at the top of the Main Menu screen on your GO shows the status of the Bluetooth
connection:
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Bluetooth not connected.
Bluetooth connecting. Your device is trying to automatically connect to
your phone.
Bluetooth connected. Your device is connected to your phone.
You can also connect using another phone.
Connect to TomTom services using a different smartphone
1. Turn on Bluetooth on your phone, and make sure that your phone is discoverable (iOS) or visible
(Android).
2. Start the TomTom MyDrive app on your phone.
3. Select Connected Services in the Main Menu.
4. Select Traffic & Safety Cameras.
5. Select the pop-up menu button then select Search for Phones.
Your navigation device searches for your smartphone.
Tip: If your device cannot find your smartphone, make sure your smartphone is still discoverable (iOS) or visible (Android) for other Bluetooth devices.
6. Select your smartphone from the list of smartphones on your device.
Your navigation device connects to TomTom services using your smartphone internet connection.
7. On the TomTom MyDrive app, log in to your existing MyTomTom account.
8. Return to the map view on your navigation device.
TomTom services are now active.
Deleting phones
1. Select Connected Services in the Main Menu.
2. Select Traffic & Safety Cameras.
3. Select Manage Phones.
4. Select the pop-up menu button then select Delete Phones.
5. Select the phone you want to delete.
6. Select Delete.
Your phone is deleted.
Tip: If you delete all your connected phones, you will no longer be able to use TomTom
services.
Unable to get a connection
To check your connection status to the internet, select Connected Services in the Main Menu. If
your connection status is shown as offline, select Offline and follow the instructions.
If your GO cannot connect to your phone, or you have no internet connection, also check the
following:
Your phone is shown on your TomTom navigation device.
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Your phone's Bluetooth is turned on.
The TomTom MyDrive app is started on your phone.
Your data plan with your mobile services provider is active, and you can access the internet on
your phone.
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The map view
What's on the screen
The map view is shown when you have no planned route. Your actual location is shown as soon as
your GO has found your GPS location.
You can use map view in the same way as you might look at a traditional paper map. You can move
around the map using gestures, and zoom using the zoom buttons.
Important: Everything on the map is interactive, including the route and the map symbols - try
selecting something and see what it does!
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the
item to open the menu. To select a location on the map, select and hold the location until the
pop-up menu opens.
The map shows your current location and many other locations such as your My Places locations.
If you have not planned a route, the map is zoomed out to show the area around your location.
If you have planned a route, your complete route is shown on the map. You can add stops to your
route directly from the map. When you start to drive, the guidance view is shown.
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1. Back button. This button returns the map to an overview of your whole route or, if no route is
planned, moves the map to put your current location at the center.
2. Switch view button. Select the switch view button to change between the map view and the
guidance view.
When in map view, if you are driving, the small compass arrow rotates to show your current
driving direction, with north being up.
Tip: The compass direction you are driving is shown in the switch view button below the small
compass arrow, for example, NE for North East. These compass directions automatically
appear when driving in North America and disappear if you leave North America.
3. Zoom buttons. Select the zoom buttons to zoom in and out.
4. Current location. This symbol shows your current location. Select it to add it to My Places or
search near your current location.
Note: If your GO cannot find your location using GPS or other methods, the symbol appears
gray.
5. Selected location. Press and hold to select a location on the map. Select the pop-up menu
button to show options for the location, or select the drive button to plan a route to the location.
6. Main Menu button. Select the button to open the Main Menu.
7. Map symbols. Symbols are used on the map to show your destination and your saved places:
Your destination.
Your home location. You can set your home location in My Places.
A stop on your route.
A location saved in My Places.
Select a map symbol to open the pop-up menu, then select the menu button to see a list of
actions you can take.
8. Traffic information. Select the traffic incident to display information about the traffic delay.
9. Your route, if you have planned a route. Select the route to clear it, change the route type, add
a stop or save changes to your route.
10. Safety cameras on your route. Select a safety camera to display information about that camera.
11. Route bar. The route bar is shown when you have planned a route.
The guidance view
The guidance view is used to guide you along the route to your destination. The guidance view is
shown when you start driving. You see your current location and details along your route, including
3D buildings in some cities.
Note: 3D buildings in guidance view are not available on all devices.
The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of
travel, change the 2D and 3D default settings.
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Tip: When you have planned a route and the 3D guidance view is shown, select the switch view
button to change to the map view and use the interactive features.
When your GO starts after sleeping and you have a route planned, you are shown the guidance view
with your current location.
1. Switch view button. Select the switch view button to change between the map view and the
guidance view.
2. Zoom buttons. Select the zoom buttons to zoom in and out.
Tip: On some devices you can also pinch to zoom in and out.
3. Instruction panel. This panel shows the following information:
The direction of your next turn.
The distance to your next turn.
The name of the next road on your route.
Lane guidance at some crossings.
Note: Select the instruction panel to see a list of turn-by-turn text instructions for your
planned route.
4. Route symbols. Symbols are used on your route to show your starting location, your stops, and
your destination.
5. Main Menu button. Select the button to show the Main Menu.
6. Speed panel. This panel shows the following information:
The speed limit at your location.
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Your current speed. If you drive more than 3 mph (5 km/h) over the speed limit the speed
The arrival information panel shows the following information:
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current
location.
A parking button is shown near the destination flag when parking is
available near your destination.
Tip: If your destination is in a different time zone, you see a plus
(+) or a minus (-) sign and the time difference in hours and half
hours in the arrival information panel. The estimated time of arrival
is the local time at your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information panel.
Traffic status - if your GO isn't receiving any traffic information, a
symbol showing traffic with a cross appears underneath the arrival
information panel.
The bar uses symbols to show the following information:
The next two stops on your route.
Tip: To quickly remove a stop, select it in the route bar and use the
menu.
Gas stations that are directly on your route.
TomTom Traffic including heavy rain or snow.
TomTom Safety Cameras and Danger Zones.
Rest stops directly on your route.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a safety camera. If a symbol is
panel turns red. If you drive less than 3 mph (5 km/h) over the speed limit the speed panel
turns orange.
The name of the street you are driving on.
7. Current location. This symbol shows your current location. Select the symbol or the speed panel
to open the quick menu.
Note: If your GO cannot find your location using GPS or other methods, the symbol appears
gray.
8. Route bar. The route bar is shown when you have planned a route.
Important: To see a wider route bar showing additional route information, change the setting
for Route Information.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the
top, and a bar with symbols underneath.
Important: To see a wider route bar showing additional route information, change the setting for
Route Information.
Note: The distance ahead shown by the route bar depends on the overall length of your route.
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shown on top of another symbol, selecting the symbols zooms in on the
route bar to show each symbol separately. You can then select a symbol.
The total time delay due to traffic jams, weather, and other incidents on
your route, including information provided by IQ Routes, is shown above
the symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can
choose to see the current time if you turn the setting on.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Distances and the route bar
The distance ahead shown on the route bar depends on the length of your route, or the distance
remaining on your route.
For remaining distances longer than 31 miles (50 km), only the next 31 miles (50 km) is shown.
The destination icon is not shown.
Tip: You can scroll the route bar to see your whole route.
For remaining distances between 6 miles (10 km) and 31 miles (50 km), the complete distance is
shown. The destination icon is shown fixed at the top of the route bar.
For remaining distances of less than 6 miles (10 km) the complete distance is shown. The
destination icon moves down toward the chevron symbol as you get closer to your destination.
The top half of the route bar shows twice the distance of the bottom half, as shown in the following
examples:
A remaining distance of 31 miles (50 km) on the route bar is split into 21 miles (34 km) at the
top and 9 miles (16 km) on the bottom.
A remaining distance of 6 miles (10 km) on the route bar is split into 4 miles (6.6 km) at the top
and 2 miles (3.3 km) on the bottom.
The route bar is constantly updated as you drive.
The quick menu
To open the quick menu, select the current location symbol or the speed panel in the guidance
view.
You can then do any of the following:
Mark a location
Report a new safety camera
Change a speed limit
Avoid a blocked road
See your current location or your latitude/longitude if not on a named road.
Navigation buttons
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following navigation buttons are available in the Main Menu:
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Note: Not all features are supported on all devices.
Search
Select this button to search for an address, a place or a Point of Interest,
then plan a route to that location.
Drive Home
Select this button to drive to your home location. If this button is not
included in your main menu, go to My Places to set up your home location.
Drive to Work
Select this button to drive to your work location. If this button is not
included in your main menu, go to My Places to set up you work location.
Recent Destination
Select this button to open the list of your recent destinations. Select a
recent destination to plan a route to that destination.
Current Route
Select this button to clear or change your planned route.
Report Safety
Camera
Select this button to report a safety camera.
My Places
Select this button to show your saved places.
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My Routes
Select this button to show your saved routes.
Parking
Select this button to find parking lots/garages.
Gas Station
Select this button to find gas stations.
Voice Recognition
Select this button to start voice recognition.
Tip: You can also say the wake-up phrase to start voice recognition.
TomTom Services
Select this button to see the status of your connection to the internet.
Select this button to open the Settings Menu.
Select this button to open the Help Menu. The Help Menu contains help for
using Voice control if supported by your device, together with other
information about your GO, for example, map version, device serial
number and legal information.
Select this button to reorder the buttons in the Main Menu.
Other buttons
On the map or guidance view, select the Main Menu button to open the Main Menu.
The following buttons are available in the Main Menu screen, in addition to the navigation buttons:
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Select this button to return to the previous screen.
Select this button to return to the map view or guidance view.
This symbol shows the status of the Bluetooth connection when you use a
smartphone to connect to TomTom services.
This symbol shows the power level of the battery in your GO.
This symbol shows that your GO is connected to TomTom services.
This symbol shows that your GO is not connected to TomTom services.
This symbol shows that your GO is connected to your MyDrive account.
This symbol shows that your GO is not connected to your MyDrive account.
This button shows that you will hear voice instructions. Select the button
to switch off voice instructions. You will no longer hear spoken route
instructions but you will still hear information such as traffic information
and warning sounds.
Tip: You can select the types of instructions you want to hear. Select
Voices in the Settings Menu and select the instructions you want to
hear.
This button shows that you will not hear voice instructions. Select this
button to switch on voice instructions.
This button shows that the display is using day colors. Select the button to
reduce the brightness of the screen and display the map in darker colors.
When driving at night or when driving through a dark tunnel, it is easier to
view the screen and less distracting for the driver if the brightness of the
screen is dimmed.
Tip: Your device automatically switches between day and night colors
depending on the time of day. To turn off this feature, select Appearance in the Settings menu and turn off Switch to night colors when dark.
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This button shows that the display is using night colors. Select the button
to increase the brightness of the screen and display the map in brighter
colors.
Double tap
Touch one finger on the screen twice in rapid succession.
Example of when to use this: Zooming in on the map.
Drag
Put one finger on the screen and move it across the screen.
Example of when to use this: Scrolling around in the map.
Flick
Flick the tip of a single finger across the screen.
Example of when to use this: Scrolling a long distance on the map.
Tip: Flick isn't available on all devices.
Press and hold
Put one finger on the screen for more than one half second.
Example of when to use this: Opening the pop-up menu for a place on the
map.
Pinch to zoom
Touch the screen with your thumb and a finger. Move them apart to zoom
in or move them together to zoom out.
Example of when to use this: Zooming in and out on the map.
Tip: Pinch to zoom isn't available on all devices. If pinch to zoom isn't
available on your GO, use the zoom buttons to zoom in and out.
Volume control
On the map or guidance view, select the Main Menu button to open the Main Menu.
Select and slide the volume control to change the volume of voice instructions and warnings. If the
voice instructions are turned off, the volume control will still change the volume of the warnings.
Using gestures
You use gestures to control your GO.
This Reference Guide explains which gestures to use throughout the guide but here is a complete
list of all the gestures you can use.
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Tap or select
Tap a single finger on the screen.
Example of when to use this: Selecting an item in the Main Menu.
Tip: To open a pop-up menu for an item on the map, select and hold
the item until the menu opens.
Changing the text and button size
You can change the size of the text and the buttons you see on the screen, for example to make the
text easier to read and the buttons easier to use.
Note: This feature is only available on devices with a 6 inch / 15 cm or larger screen.
To change the size of the text and the buttons, select the Settings button in the Main Menu, then
select Appearance, then select Size of text and buttons. Your device must restart to apply the
change.
Reordering the Main Menu buttons
To reorder the buttons in the Main Menu to suit your preference, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Press and hold the button you want to move for two seconds.
Tip: Alternatively, select the Edit button at the far right of the Main Menu.
The menu button is shown with left and right arrows.
3. Press the left or right arrow on the menu button to move the button to a new position in the
menu.
4. Select and move other buttons to the order you want.
5. Select Done.
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About TomTom Traffic
Traffic
TomTom Traffic is a unique TomTom service providing real-time traffic information. For more
information about TomTom services, go to tomtom.com/services.
In combination with IQ Routes, TomTom Traffic helps you plan the optimum route to your
destination taking into account the current local traffic conditions and the weather.
Your TomTom GO regularly receives information about the changing traffic conditions. If traffic
jams, heavy rain, snow or other incidents are found on your current route, your GO will offer to
replan your route to try and avoid any delays.
To get TomTom services on your GO, you must be connected to TomTom services and logged in to a
MyTomTom account.
Note: TomTom services are not available on all devices.
Note: TomTom services are not available in all countries or regions, and not all services are
available in all countries or regions. For more information on available services in each region, go
to tomtom.com/services.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the
top, and a bar with symbols underneath.
Important: To see a wider route bar showing additional route information, change the setting for
Route Information.
Note: The distance ahead shown by the route bar depends on the overall length of your route.
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The arrival information panel shows the following information:
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current
location.
A parking button is shown near the destination flag when parking is
available near your destination.
Tip: If your destination is in a different time zone, you see a plus
(+) or a minus (-) sign and the time difference in hours and half
hours in the arrival information panel. The estimated time of arrival
is the local time at your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information panel.
Traffic status - if your GO isn't receiving any traffic information, a
symbol showing traffic with a cross appears underneath the arrival
information panel.
The bar uses symbols to show the following information:
The next two stops on your route.
Tip: To quickly remove a stop, select it in the route bar and use the
menu.
Gas stations that are directly on your route.
TomTom Traffic including heavy rain or snow.
TomTom Safety Cameras and Danger Zones.
Rest stops directly on your route.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a safety camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on the
route bar to show each symbol separately. You can then select a symbol.
The total time delay due to traffic jams, weather, and other incidents on
your route, including information provided by IQ Routes, is shown above
the symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can
choose to see the current time if you turn the setting on.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Looking at traffic on the map
Traffic incidents are shown on the map. If several traffic incidents overlap, the highest priority
incident is shown. For example, a road closure is higher priority than road work or a closed lane.
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Tip: Select an incident on the map to see more detailed information.
1. Traffic incident that affects your route in your direction of travel.
A symbol or number at the start of the incident shows the type of incident or the delay in
minutes, for example 5 minutes.
The color of the incident indicates the speed of traffic relative to the maximum allowed speed
at that location, with red being the slowest. The stripes on the traffic jam are also animated to
show the speed of the traffic, where appropriate.
For a complete list of incident types, see Traffic incidents.
Tip: You see weather symbols on the map if there is bad weather such as heavy rain or snow.
2. Traffic incident on your route but in the opposite direction of travel.
3. Traffic incidents on roads that are not visible at your current zoom level.
Looking at traffic on your route
Information about traffic incidents on your route is shown in the route bar on the right-hand side of
the map.
The route bar tells you about traffic delays while you are driving, using symbols to show you where
each traffic incident is located on your route.
Note: If your GO isn't receiving any traffic information, a symbol showing traffic with a cross
appears underneath the arrival information panel.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
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To get more information about an incident, select an incident in the route bar. The map opens
Wind
Rain
Fog Snow
Ice
Stationary traffic
Traffic lining up
Slow traffic
Unknown accident
zoomed in on the incident and a pop-up opens showing detailed information about the traffic
incident.
The information shown includes:
The type of traffic incident – general, accident, roadwork, lane closure or weather such as
heavy rain or snow.
The severity of the incident - slow traffic, traffic lining up or stationary traffic.
The delay time.
The length of the incident.
For a complete list of incident types, see Traffic incidents.
Select the back button to go back to the guidance view.
Traffic incidents
Traffic incidents and warnings are shown in the map view and in the route bar. Symbols shown in a
circle are traffic incidents. Checks are done to see if a faster route is available and your route is
replanned to avoid traffic incidents.
Traffic incident symbols:
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Unknown incident
Road work
Lane closure
Road closure
Advanced Lane Guidance
Note: Lane guidance is not available for all crossings or in all countries.
Advanced Lane Guidance helps you prepare for highway exits and crossings by showing the correct
driving lane for your planned route.
As you approach an exit or crossing, the lane you need is shown on the screen and in the instruction
panel.
Tip: To close the lane image, select anywhere on the screen or press the back button.
To turn lane images off, select the Settings button in the Main Menu, then select Appearance. Turn
off the Show previews of highway exits setting.
Time-dependent speed limits
Some speed limits change depending on the time of day. For example, you may see the speed limit
near schools decrease to 40 km/h or 25 mph in the morning from 08:00 a.m. - 09:00 a.m. and in the
afternoon from 3:00 p.m. - 4:00 p.m. Where possible, the speed limit shown in the speed panel
changes to show these variable speed limits.
Some speed limits change depending on driving conditions. For example, the speed limit will
decrease if there is heavy traffic, or the weather conditions are bad. These variable speed limits are
not shown in the speed panel. The speed shown in the speed panel is the maximum speed limit
allowed in good driving conditions.
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Important: The speed limit shown in the speed panel is only an indication. You must always obey
the actual speed limit for the road you are on and the conditions you are driving in.
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