TomTom GO 520, GO 620 Instruction Manual
TomTom GO
User Manual
16.4
Contents
What's new 7
New in this release ................................................................................................ 7
Video workshops ................................................................................................... 8
Get going 9
Installing in your car .............................................................................................. 9
Positioning the device ............................................................................................ 9
Switching on and off .............................................................................................. 9
Safety Notice ..................................................................................................... 10
Setting up ......................................................................................................... 10
GPS reception .................................................................................................... 10
Sending information to TomTom .............................................................................. 10
Memory card slot ................................................................................................ 11
Device not starting .............................................................................................. 11
Charging your device ............................................................................................ 11
Caring for your GO ............................................................................................... 11
TomTom services 13
About TomTom services ........................................................................................ 13
Personal Area Networks ........................................................................................ 13
Connecting a smartphone 15
Why do I want to connect a smartphone to my device? .................................................. 15
Connecting a smartphone ...................................................................................... 15
Disconnecting a smartphone ................................................................................... 16
Reconnecting a smartphone ................................................................................... 16
Unable to get a connection .................................................................................... 17
What's on the screen 18
The map view..................................................................................................... 18
The guidance view ............................................................................................... 19
The route bar ..................................................................................................... 21
Distances and the route bar ............................................................................... 22
The quick menu .................................................................................................. 22
Navigation buttons............................................................................................... 23
Main Menu smaller buttons and symbols ..................................................................... 25
Volume control ................................................................................................... 26
Using gestures .................................................................................................... 27
Changing the text and button size ............................................................................ 27
Reordering the Main Menu buttons ........................................................................... 28
Traffic 29
About TomTom Traffic .......................................................................................... 29
About RDS-TMC ................................................................................................... 29
The route bar ..................................................................................................... 29
Looking at traffic on the map ................................................................................. 30
Looking at traffic on your route ............................................................................... 31
Traffic incidents ................................................................................................. 32
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Approaching a traffic jam warning ........................................................................... 33
Avoiding a traffic jam on your route ......................................................................... 33
Advanced Lane Guidance ....................................................................................... 34
Time-dependent speed limits ................................................................................. 34
Syncing using TomTom MyDrive 35
About TomTom MyDrive ........................................................................................ 35
Logging in to MyDrive ........................................................................................... 35
Setting a destination using MyDrive .......................................................................... 36
Planning a route with stops using MyDrive .................................................................. 36
Showing a planned destination in MyDrive .................................................................. 37
Clearing a MyDrive destination ................................................................................ 37
Deleting a MyDrive destination from My Places ............................................................ 37
Set a phone contact as your destination using the MyDrive app ........................................ 37
Finding and syncing locations using MyDrive ................................................................ 38
Syncing My Places locations with MyDrive ................................................................... 38
Importing a community POI list ............................................................................... 38
Deleting a community POI list ................................................................................. 38
Importing a track GPX file...................................................................................... 39
Deleting a track GPX file ....................................................................................... 39
Saving and restoring your personal navigation information .............................................. 40
Using Quick Search 41
About search ...................................................................................................... 41
Planning a route to a POI using search ....................................................................... 41
Planning a route to a POI using online search .............................................................. 43
Entering search terms ........................................................................................... 45
Working with search results ................................................................................... 46
About postcodes ................................................................................................. 48
About mapcodes ................................................................................................. 48
List of POI type icons ............................................................................................ 48
Planning a route 53
Using destination prediction ................................................................................... 53
Planning a route to an address using search ................................................................ 53
Planning a route to a city centre ............................................................................. 55
Planning a route to a POI using search ....................................................................... 57
Planning a route to a POI using online search .............................................................. 59
Planning a route using the map ............................................................................... 61
Planning a route using My Places ............................................................................. 62
Planning a route using coordinates ........................................................................... 63
Planning a route using a mapcode ............................................................................ 65
Finding an alternative route ................................................................................... 65
Planning a route in advance ................................................................................... 66
Finding a car park ............................................................................................... 68
Finding a petrol station ......................................................................................... 70
Changing your route 72
The Current Route menu ....................................................................................... 72
Avoiding a blocked road ........................................................................................ 74
Avoiding part of a route ........................................................................................ 75
Types of route .................................................................................................... 75
Route features ................................................................................................... 75
Avoiding a route feature on your route ...................................................................... 76
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Adding a stop to your route from the current route menu ............................................... 76
Adding a stop to your route using the map ................................................................. 76
Deleting a stop from your route ............................................................................... 77
Skipping the next stop on your route ........................................................................ 77
Reordering stops on a route ................................................................................... 77
My Routes 78
About My Routes ................................................................................................. 78
About GPX and ITN files ........................................................................................ 78
Saving a route .................................................................................................... 79
Navigating using a saved route ................................................................................ 80
Navigating to a stop on a saved route ....................................................................... 80
Adding a stop to a saved route using the map .............................................................. 82
Recording a track ................................................................................................ 83
Navigating using a track ........................................................................................ 83
Deleting a route or a track from My Routes ................................................................. 84
Exporting tracks to a memory card ........................................................................... 84
Importing routes and tracks from a memory card ......................................................... 85
Voice control (Speak&Go) 86
About voice control.............................................................................................. 86
Starting voice control ........................................................................................... 86
Making your own wake-up phrase ............................................................................. 86
The voice control screen ....................................................................................... 87
Some tips for using voice control ............................................................................. 88
What you can use voice control for........................................................................... 88
Saying commands in different ways .......................................................................... 88
Entering an address using voice control ..................................................................... 89
Going to home using voice control ........................................................................... 89
Going to a POI using voice control ............................................................................ 90
Changing a setting using voice control ....................................................................... 90
Talking to Siri or Google Now™ ................................................................................ 91
Map Share 92
About Map Share ................................................................................................. 92
Creating a map change report ................................................................................. 92
Creating a map change report from a marked location ................................................... 93
Types of map change ............................................................................................ 94
Speed Cameras 97
About speed cameras ........................................................................................... 97
Crossing into another area or country ....................................................................... 97
Speed camera warnings ......................................................................................... 97
Changing the way you are warned ............................................................................ 99
Reporting a new speed camera ............................................................................... 99
Confirm or remove a mobile speed camera ................................................................ 100
Updating locations for cameras and hazards .............................................................. 100
Danger Zones 101
About danger zones and risk zones .......................................................................... 101
Crossing into another area or country ...................................................................... 101
Danger zone and risk zone warnings ........................................................................ 101
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Changing the way you are warned ........................................................................... 102
Reporting a risk zone ........................................................................................... 102
Updating locations for danger zones and risk zones ...................................................... 103
My Places 104
About My Places ................................................................................................. 104
Setting your home or work location ......................................................................... 104
Changing your home location ................................................................................. 105
Adding a location from My Places ............................................................................ 106
Add a location to My Places from the map ................................................................. 106
Adding a location to My Places using search ............................................................... 106
Adding a location to My Places by marking ................................................................ 107
Deleting a recent destination from My Places ............................................................. 107
Deleting a location from My Places .......................................................................... 107
Hands-free calling 108
About hands-free calling ...................................................................................... 108
Accepting an incoming call ................................................................................... 108
Ending or rejecting an incoming call ........................................................................ 108
Ignoring an incoming call ...................................................................................... 108
Making a hands-free call ....................................................................................... 109
Making a hands-free using your contact book ............................................................. 109
Replying by SMS to a call ...................................................................................... 109
Receiving an SMS or IM ......................................................................................... 110
Switching off messages ........................................................................................ 110
Talking to Siri or Google Now™ ............................................................................... 111
Settings 112
Appearance ...................................................................................................... 112
Display ........................................................................................................ 112
Route Bar ..................................................................................................... 113
Guidance view ............................................................................................... 114
Automatic Zoom............................................................................................. 115
Route Planning .................................................................................................. 115
Maps ............................................................................................................... 116
Bluetooth ......................................................................................................... 116
Wi-Fi .............................................................................................................. 117
Updates and New Items ........................................................................................ 118
MyDrive ........................................................................................................... 120
Sounds and Warnings ........................................................................................... 120
Warning type ................................................................................................ 120
Speed camera warnings .................................................................................... 121
Cameras ...................................................................................................... 121
Hazards ....................................................................................................... 121
Screen touch sounds ........................................................................................ 122
Voices ............................................................................................................. 122
Voice Control .................................................................................................... 123
Language and Units ............................................................................................. 123
System ............................................................................................................ 124
Help ............................................................................................................... 125
Getting Help 126
Help ............................................................................................................... 126
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Product certification 127
Finding product certification information on your device ............................................... 127
Using MyDrive Connect 128
About MyDrive Connect ........................................................................................ 128
Setting up MyDrive Connect ................................................................................... 128
Connecting to the internet using USB ....................................................................... 129
TomTom account 130
Addendum 131
Copyright notices 136
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New in this release
What's new
Version 16.4
GO 520, GO 620, GO 5200, GO 6200
Update your device using Wi-Fi
You can now update the maps and software and much more on your device using Wi-Fi.
To learn more go to Wi-Fi in this guide.
Receive smartphone messages
You can now stay connected and get your messages without distraction. Your TomTom GO can read
out messages from your phone so you can keep your hands on the wheel.
To learn more go to Hands-free calling in this guide.
Compatibility with Siri and Google NowTM
Activate and talk to Siri or Google NowTM by tapping a button on your TomTom GO and using the
built-in microphone. Get full access to your personal assistant with your phone safely tucked away
in your bag or pocket.
To learn more go to Talking to Siri or Google Now™ in this guide.
Destination prediction
Your TomTom GO now learns your driving habits and predicts when you're likely to drive to frequent
destinations that are saved in My Places. Thanks to smart learning, the more you drive with your
device the more accurate the predictions will become.
To learn more go to Using destination prediction in this guide.
Hands-free calling
You can now make and receive high quality calls in your car. Simply connect your phone to your
device.
To learn more go to About hands-free calling in this guide.
TomTom MyDrive
Easily plan trips before you get in your car. Plan routes, check live traffic and save favourite Places
from your smartphone, tablet or computer. You can now associate up to ten TomTom devices with
one TomTom account.
To learn more go to About MyDrive Connect in this guide.
TomTom services are on by default
Traffic and Speed Camera services are now enabled automatically out of the box as soon as there is
an internet connection. You can connect to the internet using any of the following methods:
Wi-Fi.
Connect to MyDrive Connect to an internet-connected computer with the USB cable.
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GPRS.
UK English:
https://www.youtube.com/watch?v=PIs5tGFhQIA
French (France):
https://www.youtube.com/watch?v=lYpPDxxXSwk
Spanish (Spain):
https://www.youtube.com/watch?v=HkZqdD5MkHI
German:
https://www.youtube.com/watch?v=Skg6PWMbRxI
Italian:
https://www.youtube.com/watch?v=AybGRzpgu1s
Bluetooth with networking enabled.
To learn more go to TomTom services in this guide.
Other bug fixes and improvements
Various performance improvements and bug fixes have been implemented.
Video workshops
You can find many videos on our YouTube channel to help you learn about your new TomTom GO
and other TomTom products. Visit www.youtube.com/user/TomTomOfficial/videos to find out
more!
Tip: Look on the TomTom YouTube Channel for videos in your own language.
Here are links to some videos that you might find interesting:
TomTom GO - playlist of English videos
https://www.youtube.com/playlist?list=PLSoQAVympWk79NpmQgjFgigup-UgowFxE
Using MyDrive
TomTom Sports products
https://www.youtube.com/playlist?list=PLSoQAVympWk4DPx3_yMxwHP7cqa17iW6H
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Installing in your car
Get going
Use the supplied mount to install your TomTom GO in your vehicle. Read the instructions about
positioning your device before you install your GO.
To install your GO, do the following:
1. Connect the supplied USB cable to the mount. If the mount is integrated into your GO, connect
the USB cable to the device.
Note: Use ONLY the USB cable supplied with your GO. Other USB cables may not work.
2. Connect the USB cable to the USB car charger and plug this into the power supply on your
dashboard.
3. Choose the best smooth location, on your windscreen or side window, to mount your TomTom
GO.
Tip: If the mount is integrated into your GO, you can easily change the rotation of your device.
Push the button on the back of the device to release the mount, then slide the mount out.
Insert it back into the other side of the device.
4. Make sure that both the suction cup on the mount and your windscreen are clean and dry.
5. Press the suction cup of the mount firmly against your windscreen.
6. Turn the rubber grip near the base of the mount in a clockwise direction until you feel it lock.
7. If your mount is not integrated into your GO, place your GO in the mount, making sure that it
clicks into place.
Dashboard adhesive disks are available as part of a range of accessories for your GO. For more
information, go to tomtom.com/accessories.
Positioning the device
Be careful where you install your GO. The GO shouldn't block or interfere with any of the following:
Your view of the road.
The controls in your vehicle.
Your rear-view mirrors.
The airbags.
You should be able to reach your GO easily without leaning or stretching. In a car, you can attach
your GO to the windscreen or side window or you can use a Dashboard Mount Disk to attach the
mount to your dashboard.
Switching on and off
Switching your device on
Press the On/Off button until your device starts. If the device was off you see the map view. If your
device was sleeping you see the last screen you were looking at.
Sending your device to sleep
To send your navigation device to sleep, press the On/Off button and then release it.
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You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Sleep to make the device sleep.
Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it is
removed from the mount, go to Battery settings in the Settings menu.
Switching your device off completely
To switch off your navigation device completely, you can do one of the following:
Press and hold the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Turn Off to switch off the device. Select the "back" button if you don't want to
switch your device off.
Press and hold the On/Off button for more than 5 seconds until the device switches off.
Safety Notice
Some navigation devices contain a GSM/GPRS module which can interfere with electrical devices
such as cardiac pacemakers, hearing aids and aviation equipment.
Interference with these devices may endanger the health or life of you or others.
If your device includes a GSM/GPRS module, do not use it near unprotected electrical units or in
areas where the use of mobile telephones is prohibited, such as hospitals and aircraft.
Setting up
Note: The language you choose will be used for all text on the screen. You can always change the
language later in Language and Units in the Settings menu.
When you first switch on your TomTom GO, you have to answer a few questions to set it up. Answer
the questions by touching the screen.
GPS reception
When you first start your TomTom GO, it may need a few minutes to determine your position. In
future, your position will be found much faster.
To ensure good satellite reception, use your GO outdoors and keep it upright. Large objects such as
tall buildings can sometimes interfere with reception.
Important: QuickGPSfix contains information about satellite positions which helps your GO find your
position faster. QuickGPSfix information is downloaded whenever your device is connected to the
internet using any method (Wi-Fi, GPRS, smartphone or USB).
Sending information to TomTom
When you first start navigating or you have reset your GO, your GO asks for permission to collect
some information about your use of the navigation device. The information is stored on your GO
until we retrieve it. We use it anonymously to improve our products and services. If you use our
services, we will also use your location information to deliver the services to you.
You can change whether you send this information with us at any time by doing the following:
1. In the Main Menu, select the Settings button.
2. Select System.
3. Select Your information & privacy.
4. Select the button to turn sending of information on or off.
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Note: If you choose not to send location information to us, you will no longer receive our
services. This is because services need to send the location of your device to TomTom in order to
receive the traffic information related to where you are. The end date of your subscription
remains the same, even if you do not send this information to us.
Additional information
If you think that your information is not being used for the purpose for which you have provided it
to TomTom, contact us at tomtom.com/support.
You can find current and more detailed information at tomtom.com/privacy.
Memory card slot
Some TomTom navigation devices have a memory card slot that is located on the side or bottom of
the device.
Before you use the memory card slot, make sure that your navigation device has the latest software
version installed by selecting Updates & New Items in the Settings menu.
When your GO is up to date, you can use a memory card as extra storage space to add extra maps or
to store routes and tracks to your device. Maps can be purchased from tomtom.com.
Important: Routes and tracks cannot be stored on the same memory card as maps because different
memory card formatting is used.
Device not starting
In rare cases, your TomTom GO may not start correctly or may stop responding to your taps.
First, check that the battery is charged. To charge the battery, connect your GO to the car charger.
It can take 3 - 5 hours to fully charge the battery depending on the type of device.
Important: Do not charge your device using your vehicle's own USB port because it is not powerful
enough.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off
button until your GO begins to restart.
Charging your device
The battery in your TomTom GO charges when you connect it to your TomTom vehicle charger, to
your computer or to a USB Home Charger.
Important: Do not charge your device using your vehicle's own USB port because it is not powerful
enough.
You are warned when the battery level is low or critical. You lose your connection to some TomTom
services when the battery level is low or critical. When the battery is empty, your GO goes into
sleep mode.
Important: On device models START 42/52, START 40/50/60, and GO 51/61, the screen intentionally dims when you connect your device to your computer. The screen also dims if you use a
non-TomTom charger that does not provide enough power when charging.
Note: Use ONLY the USB cable supplied with your GO. Other USB cables may not work.
Caring for your GO
It is important to take care of your device:
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Do not open the casing of your device under any circumstances. Doing so may be dangerous and
will invalidate the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
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About TomTom services
TomTom services
The way your GO connects to TomTom services depends on your navigation device. A GO connects in
one of the following ways:
With a permanent connection directly from your GO. These navigation devices are called
'Always Connected' devices.
With a connection using your smartphone. These devices are called 'Smartphone Connected'
devices.
Traffic & Speed Cameras
TomTom services give you real-time information about traffic and speed cameras on your route.
As soon as your device has an internet connection AND the information & privacy is switched on,
your device starts receiving traffic information and fixed and mobile speed camera location
updates.
To see information about your Traffic and Speed Camera subscriptions, open the Help screen and
select About.
To see the status of your Traffic connection, look at the top right of the Main Menu. If your GO is
not connected to Traffic, the Traffic symbol has a cross.
MyDrive
MyDrive gives you control of your device by enabling you to do the following:
Select a destination on your computer, tablet or phone and send it to your device.
Sync your Places and routes with all your devices.
Keep all your data safe.
and more...
For more info, see Syncing using TomTom MyDrive or go to mydrive.tomtom.com.
To switch on automatic syncing using MyDrive, select Settings and then MyDrive. Connect to the
internet using one of the three methods available and then log in to your TomTom account.
Note: Some TomTom services might not be available in your current location.
Personal Area Networks
Smartphone-connected devices only
Your phone shares its internet connection by using the phone's Bluetooth and Personal Area Network
(PAN) functions.
Depending on your phone's Operating System, this network, or PAN, might be called one of the
following names:
Personal Hotspot
Tethering or Bluetooth Tethering
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Tether or Bluetooth Tether
The PAN function is probably already in your phone's Operating System, or you can download an app
to create a PAN.
Note: Some mobile service providers don't allow their users to use a PAN. If your phone doesn't
have the PAN function, you should contact your service provider for more information.
Please check the user guide for your phone if you are having trouble finding the settings.
For more help, go to tomtom.com/connect.
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Why do I want to connect a smartphone to my device?
Connecting a smartphone
Connect your smartphone to your TomTom GO to use these features:
TomTom services
Receive real-time traffic information, speed camera updates and MyDrive using your phone’s
data connection. This feature uses approximately 7 MB of data per month.
Note: Smartphone-connected devices only. Always-connected devices receive services over
GPRS.
Hands-free calls
Receive and make calls on your GO. Get full access to your phone's personal assistant - Siri or
Google Now. Simply tap the phone button on the GO screen.
Smartphone messages
Receive SMS and messages from other smartphone apps appear on your GO. Messages can be
read aloud so that you can keep your eyes on the road ahead.
Connecting your phone with or without the MyDrive app
You can choose to pair your iOS or Android phone to your device using the MyDrive app or using only
Bluetooth.
If you connect using MyDrive app, you can use all the features listed above. If you connect using
only Bluetooth, the smartphone messages feature will not be available.
Connecting a smartphone
You are prompted to connect your smartphone when you start your TomTom GO for the first time,
or after you have reset your GO.
Tip: You can connect more than one phone to your GO.
Connecting your phone using the MyDrive app
1. On your smartphone, download and install the TomTom MyDrive app from
tomtom.com/mydriveapp.
2. Open the MyDrive app. If you are not prompted to connect your phone, tap the device symbol
next to the search bar on the app main screen.
3. Switch on Bluetooth on your phone, and make sure your phone is discoverable.
4. On your TomTom GO, open the Main Menu and select Settings.
5. Select Bluetooth.
6. Select Add Phone.
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7. Follow the steps in the app and on your GO to pair your phone with your GO.
Your phone's call history and frequent contacts are imported into your navigation device.
When your phone is connected and hands-free calling is enabled, you see this icon on the map or
guidance view:
You can easily change the phone features you want to use in Bluetooth in the Settings menu.
Connecting your phone using only Bluetooth
1. Switch on Bluetooth on your phone, and make sure your phone is discoverable.
2. Switch on the Personal Area Network (PAN) on your phone.
3. On your device, open the Main Menu and select Settings.
4. Select Bluetooth.
5. Select Add Phone.
6. Select the question mark in the bottom right of the screen.
7. Select Don't want to use the app? Follow these instructions.
8. On your phone, go to Bluetooth settings. Wait for your TomTom device to appear in the list
shown on your phone. Tap it to pair.
9. On your device, select Pair to accept the pairing request from your phone. If you have an
iPhone you must also accept the second pairing request.
10. Select Done.
Your phone's call history and frequent contacts are imported into your navigation device.
When your phone is connected and hands-free calling is enabled, you see this icon on the map or
guidance view:
Disconnecting a smartphone
You can disconnect your phone in the following ways:
Switch off Bluetooth on your phone.
Switch off or reset your GO.
Select Bluetooth in the Settings menu. Select your phone. Select Unpair to disconnect your
device from your phone.
Remove your device from the Bluetooth paired device list if you want to remove it permanently.
Reconnecting a smartphone
Your GO will remember your phone and find it automatically when your phone's Bluetooth is
switched on and the phone is in range of your navigation device.
Tip: Open the MyDrive app to use the smartphone messages feature.
16
When your phone is connected and hands-free calling is enabled, you see this button on the map or
guidance view:
Your GO syncs your call history and phone contacts again.
If you lose connection to your phone you see a Bluetooth symbol on the map or guidance view.
Unable to get a connection
To check the connection status of your phone, do the following:
1. Select Bluetooth in the Settings menu.
The features that are currently connected are listed next to your phone.
2. If no features are shown, select the phone you want to connect to.
3. Make sure all the toggles are switched on, or select the option to find out more information
about how to connect.
If your GO cannot connect to your phone, or you have no internet connection, also check the
following:
Your phone is shown on your GO.
Your phone's Bluetooth is switched on.
Your data plan with your mobile services provider is active, and you can access the internet on
your phone.
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The map view
What's on the screen
The map view is shown when you have no planned route. Your actual location is shown as soon as
your GO has found your GPS location.
You can use map view in the same way as you might look at a traditional paper map. You can move
around the map using gestures, and zoom using the zoom buttons.
Important: Everything on the map is interactive including the route and the map symbols - try
selecting something and see what it does!
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the
item to open the menu. To select a location on the map, select and hold the location until the
pop-up menu opens.
The map shows your current location and many other locations such as your My Places locations.
If you have not planned a route the map is zoomed out to show the area around your location.
If you have planned a route, your complete route is shown on the map. You can add stops to your
route directly from the map. When you start to drive, the guidance view is shown.
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1. Back button. This button returns the map to an overview of your whole route or, if no route is
Your destination.
Your home location. You can set your home location in My Places.
Your work location. You can set your work location in My Places.
A stop on your route.
A location saved in My Places.
When a search for POIs near destination is done and the results are
shown on the map, less important POIs are shown as black pins with
white crosses.
planned, moves the map to put your current location at the centre.
2. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in map view, if you are driving, the small arrow rotates to indicate your
direction of travel relative to north, with north being up.
3. Zoom buttons. Select the zoom buttons to zoom in and out.
4. Current location. This symbol shows your current location. Select it to add it to My Places or
search near your current location.
Note: If your GO cannot find your location the symbol appears grey.
5. Selected location. Press and hold to select a location on the map. Select the pop-up menu
button to show options for the location, or select the Drive/Ride button to plan a route to the
location.
6. Main Menu button. Select the button to open the Main Menu.
7. Map symbols. Symbols are used on the map to show your destination and your saved places:
Select a map symbol to open the pop-up menu, then select the menu button to see a list of
actions you can take.
8. Traffic information. Select the traffic incident to display information about the traffic delay.
Note: Traffic information is only available if your TomTom GO has TomTom Traffic.
9. Your route, if you have planned a route. Select the route to clear it, change the route type, add
a stop or save changes to your route.
10. Speed cameras on your route. Select a speed camera to display information about that camera.
11. Select the phone button in the map or guidance view to activate your phone and make
hands-free calls.
12. Route bar. The route bar is shown when you have planned a route.
The guidance view
The guidance view is used to guide you along the route to your destination. The guidance view is
shown when you start driving. You see your current location and details along your route, including
3D buildings in some cities.
19
Note: 3D buildings in guidance view are not available on all devices.
The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of
travel, change the 2D and 3D default settings.
Tip: When you have planned a route and the 3D guidance view is shown, select the switch view
button to change to the map view and use the interactive features.
When your GO starts after sleeping and you have a route planned, you are shown the guidance view
with your current location.
1. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in guidance view, if you are driving, the small arrow rotates to indicate
your direction of travel relative to north, with north being up.
2. Zoom buttons. Select the zoom buttons to zoom in and out.
Tip: On some devices you can also pinch to zoom in and out.
3. Instruction panel. This panel shows the following information:
The direction of your next turn.
The distance to your next turn.
The name of the next road on your route.
Lane guidance at some junctions.
Note: Select the instruction panel to see a list of turn-by-turn text instructions for your
planned route.
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4. Route symbols. Symbols are used on your route to show your starting location, your stops, and
The arrival information panel shows the following information:
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current
location.
A parking button is shown near the destination flag when parking is
available near your destination.
Tip: If your destination is in a different time zone, you see a plus
(+) or a minus (-) sign and the time difference in hours and half
hours in the arrival information panel. The estimated time of arrival
is the local time at your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information panel.
Traffic status - if your GO isn't receiving any traffic information, a
symbol showing traffic with a cross appears underneath the arrival
information panel.
The bar uses symbols to show the following information:
The next two stops on your route.
Tip: To quickly remove a stop, select it in the route bar and use the
menu.
Petrol stations that are directly on your route.
TomTom Traffic including heavy rain or snow.
your destination.
5. Main Menu button. Select the button to show the Main Menu.
6. Speed panel. This panel shows the following information:
The speed limit at your location.
Your current speed. If you drive more than 5 km/h or 3 mph over the speed limit the speed
panel turns red. If you drive less than 5 km/h or 3 mph over the speed limit the speed panel
turns orange.
The name of the street you are driving on.
7. Current location. This symbol shows your current location. Select the symbol or the speed panel
to open the quick menu.
Note: If your GO cannot find your location the symbol appears grey.
8. Select the phone button in the map or guidance view to activate your phone and make
hands-free calls.
9. Route bar. The route bar is shown when you have planned a route.
Important: To see a wider route bar showing additional route information, change the setting
for Route Information.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the
top, and a bar with symbols underneath.
Important: To see a wider route bar showing additional route information, change the setting for
Route Information.
Note: The distance ahead shown by the route bar depends on the overall length of your route.
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TomTom Speed Cameras and Danger Zones.
Rest stops directly on your route.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a speed camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on the
route bar to show each symbol separately. You can then select a symbol.
The total time delay due to traffic jams, weather, and other incidents on
your route, including information provided by IQ Routes, is shown above
the symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can
choose to see the current time if you switch the setting on.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Distances and the route bar
The distance ahead shown on the route bar depends on the length of your route, or the distance
remaining on your route.
For remaining distances longer than 50 km (31 miles), only the next 50 km (31 miles) is shown.
The destination icon is not shown.
Tip: You can scroll the route bar to see your whole route.
For remaining distances between 10 km (6 miles) and 50 km (31 miles), the complete distance is
shown. The destination icon is shown fixed at the top of the route bar.
For remaining distances of less than 10 km (6 miles) the complete distance is shown. The
destination icon moves down towards the chevron symbol as you get nearer to your destination.
The top half of the route bar shows twice the distance of the bottom half, as shown in the following
examples:
A remaining distance of 50 km on the route bar is split into 34 km (21 miles) at the top and 16
km (9 miles) at the bottom.
A remaining distance of 10 km on the route bar is split into 6.6 km (4 miles) at the top and 3.3
km (2 miles) at the bottom.
The route bar is constantly updated as you drive.
The quick menu
To open the quick menu, select the current location symbol or the speed panel in the guidance
view.
You can then do any of the following:
Mark a location
Report a new speed camera
Change a speed limit
Avoid a blocked road
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See your current location or your latitude/longitude if not on a named road.
Search
Select this button to search for an address, a place or a Point of Interest,
then plan a route to that location.
Drive Home
Select this button to drive to your home location. If this button is not
included in your Main Menu, go to My Places to set up your home location.
Drive to Work
Select this button to drive to your work location. If this button is not
included in your Main Menu, go to My Places to set up your work location.
Recent Destination
Select this button to open the list of your recent destinations. Select a
recent destination to plan a route to that destination.
Current Route /
Current Track
Select this button to clear or change your planned route or track.
Navigation buttons
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following navigation buttons are available in the Main Menu screen, in addition to other buttons
and symbols:
Note: Not all features are supported on all devices.
23
My Places
Select this button to show your saved places.
My Routes
Select this button to show your saved routes.
Record Route
Select this button to start or stop recording a track.
Voice Control
Select this button to start voice control.
Tip: You can also say the wake-up phrase to start voice control.
Parking
Select this button to find car parks.
Petrol Station
Select this button to find petrol stations.
Report Speed
Camera
Select this button to report a speed camera.
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Contacts
Select this button to synchronise your phone book from your phone to your
device.
Note: This button is only shown if hands-free calling has been set up.
Select this button to open the Settings Menu.
Select this button to open the Help Menu. The Help Menu contains help
about using your GO, together with other information about your device,
for example, map version, device serial number and legal information.
Select this button to reorder the buttons in the Main Menu.
Select this button to return to the previous screen.
Select this button to return to the map view or guidance view.
This symbol shows the status of the Bluetooth connection to your phone.
This symbol shows the power level of the battery in your GO.
This symbol shows that your GO is connected to Traffic.
This symbol shows that your GO is not connected to Traffic.
This symbol shows that your GO is connected to MyDrive.
Main Menu smaller buttons and symbols
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following buttons and symbols are available in the Main Menu screen, in addition to the
navigation buttons:
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This symbol shows that your GO is not connected to MyDrive.
This symbol shows that your device is connected to the internet using Wi
Fi.
This symbol shows that your device is not connected to the internet using
Wi Fi.
This button shows that you will hear voice instructions. Select the button
to switch off voice instructions. You will no longer hear spoken route
instructions but you will still hear information such as traffic information
and warning sounds.
Tip: You can select the types of instructions you want to hear. Select
Voices in the Settings Menu and select the instructions you want to
hear.
This button shows that you will not hear voice instructions. Select this
button to switch on voice instructions.
This button shows that the display is using day colours. Select the button
to reduce the brightness of the screen and display the map in darker
colours.
When driving at night or when driving through a dark tunnel, it is easier to
view the screen and less distracting for the driver if the brightness of the
screen is dimmed.
Tip: Your device automatically switches between day and night colours
depending on the time of day. To switch off this feature, select
Appearance, then Display in the Settings menu and switch off Switch to
night colours when dark.
This button shows that the display is using night colours. Select the button
to increase the brightness of the screen and display the map in brighter
colours.
This button shows that you will receive messages. Select this button to
switch off messages for your current session.
This button shows that you will not receive messages. Select this to switch
on messages again.
Volume control
On the map or guidance view, select the Main Menu button to open the Main Menu.
Select and slide the volume control to change the volume of voice instructions and warnings. If the
voice instructions are switched off, the volume control will still change the volume of the warnings.
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Double tap
Touch one finger on the screen twice in rapid succession.
Example of when to use this: Zooming in on the map.
Drag
Put one finger on the screen and move it across the screen.
Example of when to use this: Scrolling around in the map.
Flick
Flick the tip of a single finger across the screen.
Example of when to use this: Scrolling a big distance on the map.
Tip: Flick isn't available on all devices.
Press and hold
Put one finger on the screen for more than 0.5 second.
Example of when to use this: Opening the pop-up menu for a place on the
map.
Pinch to zoom
Touch the screen with your thumb and a finger. Move them apart to zoom
in or move them together to zoom out.
Example of when to use this: Zooming in and out on the map.
Tip: Pinch to zoom isn't available on all devices. If pinch to zoom isn't
available, use the zoom buttons to zoom in and out.
Tap or select
Tap a single finger on the screen.
Example of when to use this: Selecting an item in the Main Menu.
Using gestures
You use gestures to control your GO.
In this User Manual, you learn how to use gestures to control your GO. Below is an explanation of
each gesture.
Changing the text and button size
You can change the size of the text and the buttons you see on the screen, for example to make the
text easier to read and the buttons easier to use.
Note: This feature is only available on devices with a 6 inch / 15 cm or larger screen.
27
To change the size of the text and the buttons, select the Settings button in the Main Menu, then
select Appearance, then select Size of text and buttons. Your device must restart to apply the
change.
Reordering the Main Menu buttons
To reorder the buttons in the Main Menu to suit your preference, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Press and hold the button you want to move for two seconds.
Tip: Alternatively, select the Edit button in the Main Menu.
The menu button is shown with left and right arrows.
3. Press the left or right arrow on the menu button to move the button to a new position in the
menu.
4. Select and move other buttons to the order you want.
5. Select Done.
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About TomTom Traffic
Traffic
TomTom Traffic is a TomTom service providing real-time traffic information.
In combination with IQ Routes, TomTom Traffic helps you plan the optimum route to your
destination taking into account the current local traffic conditions and the weather.
Your TomTom GO regularly receives information about the changing traffic conditions. If traffic
jams, heavy rain, snow or other incidents are found on your current route, your GO will offer to
replan your route to try and avoid any delays.
Important: When you approach a faster alternative route, you get a warning in the route bar and
you can see the alternative route in both the guidance view and the map view. To accept a faster
route, just steer towards the alternative route as you approach it and your device will select it.
To get TomTom services on your GO, you must be connected to the internet. You can connect to
the internet using any of the following methods:
Wi-Fi.
Connect to MyDrive Connect to an internet-connected computer with the USB cable.
GPRS.
Bluetooth with networking enabled.
Note: Some TomTom services might not be available in your current location.
About RDS-TMC
The Traffic Message Channel (TMC), also known as RDS-TMC, transmits traffic information as a radio
signal and is available free of charge in many countries.
TMC is not a TomTom service, but is available when using the TomTom RDS-TMC Traffic Receiver.
Note: TMC is not available in all countries. To check the availability of TMC services in your
country, go to tomtom.com/5826.
TomTom is not responsible for the availability or quality of traffic information provided by TMC.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the
top, and a bar with symbols underneath.
Important: To see a wider route bar showing additional route information, change the setting for
Route Information.
Note: The distance ahead shown by the route bar depends on the overall length of your route.
29
The arrival information panel shows the following information:
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current
location.
A parking button is shown near the destination flag when parking is
available near your destination.
Tip: If your destination is in a different time zone, you see a plus
(+) or a minus (-) sign and the time difference in hours and half
hours in the arrival information panel. The estimated time of arrival
is the local time at your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information panel.
Traffic status - if your GO isn't receiving any traffic information, a
symbol showing traffic with a cross appears underneath the arrival
information panel.
The bar uses symbols to show the following information:
The next two stops on your route.
Tip: To quickly remove a stop, select it in the route bar and use the
menu.
Petrol stations that are directly on your route.
TomTom Traffic including heavy rain or snow.
TomTom Speed Cameras and Danger Zones.
Rest stops directly on your route.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a speed camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on the
route bar to show each symbol separately. You can then select a symbol.
The total time delay due to traffic jams, weather, and other incidents on
your route, including information provided by IQ Routes, is shown above
the symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can
choose to see the current time if you switch the setting on.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Looking at traffic on the map
Traffic incidents are shown on the map. If several traffic incidents overlap the highest priority
incident is shown - for example, a road closure is higher priority than road works or a closed lane.
30
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