TomTom GO
User Manual
17.1
Contents
Welcome to navigation with TomTom 7
Get going 8
Installing in your car ............................................................................................................................ 8
Positioning the device ......................................................................................................................... 8
Turning on and off ............................................................................................................................... 8
Setting up ............................................................................................................................................ 9
GPS reception ..................................................................................................................................... 9
Sending information to TomTom ......................................................................................................... 9
Memory card slot ................................................................................................................................. 9
Device not starting .............................................................................................................................10
Charging your device ........................................................................................................................10
Caring for your GO ............................................................................................................................10
TomTom services 11
About TomTom services ...................................................................................................................11
Connecting a smartphone 12
Why do I want to connect a smartphone to my device?....................................................................12
Connecting a smartphone .................................................................................................................12
Disconnecting a smartphone .............................................................................................................13
Reconnecting a smartphone .............................................................................................................14
Unable to get a connection ................................................................................................................14
Personal Area Networks ....................................................................................................................14
Wi-Fi connection 15
About Wi-Fi® .....................................................................................................................................15
Connecting to Wi-Fi ...........................................................................................................................15
Forgetting a Wi-Fi network ................................................................................................................15
About updates and new items ...........................................................................................................16
Installing updates and new items ......................................................................................................17
What's on the screen 18
The map view ....................................................................................................................................18
The guidance view ............................................................................................................................20
The route bar .....................................................................................................................................21
Distances and the route bar .........................................................................................................22
The quick menu .................................................................................................................................23
Navigation buttons .............................................................................................................................23
Main Menu smaller buttons and symbols ..........................................................................................26
Volume control...................................................................................................................................27
Using gestures...................................................................................................................................28
Changing the text and button size .....................................................................................................29
Reordering the Main Menu buttons ...................................................................................................29
Traffic 30
About TomTom Traffic .......................................................................................................................30
2
About RDS-TMC................................................................................................................................30
Looking at traffic on the map .............................................................................................................30
Looking at traffic on your route ..........................................................................................................31
Traffic incidents .................................................................................................................................32
Approaching a traffic jam warning .....................................................................................................33
Avoiding a traffic jam on your route ...................................................................................................33
Selecting a faster route .....................................................................................................................34
Advanced Lane Guidance .................................................................................................................34
Time-dependent speed limits ............................................................................................................35
Syncing using TomTom MyDrive 36
About TomTom MyDrive ...................................................................................................................36
Logging into MyDrive .........................................................................................................................36
Setting a destination using MyDrive ..................................................................................................37
Planning a route with stops using MyDrive .......................................................................................37
Showing a planned destination in MyDrive .......................................................................................38
Clearing a MyDrive destination .........................................................................................................38
Deleting a MyDrive destination from My Places ................................................................................38
Set a phone contact as your destination using the MyDrive app ......................................................38
Finding and syncing locations using MyDrive ...................................................................................38
Syncing My Places locations with MyDrive .......................................................................................39
Importing a community POI list .........................................................................................................39
Deleting a community POI list ...........................................................................................................39
Importing a track GPX file .................................................................................................................40
Deleting a track GPX file ...................................................................................................................40
Saving and restoring your personal navigation information ..............................................................41
Quick search 42
Choosing which search to use ..........................................................................................................42
Using quick search ............................................................................................................................43
About search ................................................................................................................................43
Entering search terms ..................................................................................................................43
Working with search results .........................................................................................................45
About ZIP codes ...........................................................................................................................46
About mapcodes ..........................................................................................................................46
List of POI type icons ...................................................................................................................46
Planning a route using quick search .................................................................................................51
Using destination prediction .........................................................................................................51
Planning a route to an address ....................................................................................................51
Planning a route to a city center ...................................................................................................53
Planning a route to a POI .............................................................................................................55
Planning a route to a POI using online search .............................................................................57
Planning a route using the map ...................................................................................................59
Planning a route using My Places ................................................................................................60
Planning a route using coordinates ..............................................................................................61
Planning a route using a mapcode ...............................................................................................62
Planning a route in advance .........................................................................................................63
Finding a parking lot .....................................................................................................................65
Finding a gas station ....................................................................................................................67
Step by step search 69
Choosing which search to use ..........................................................................................................69
Using step-by-step search .................................................................................................................69
About search ................................................................................................................................69
Entering search terms ..................................................................................................................70
3
Working with search results .........................................................................................................71
About ZIP codes ...........................................................................................................................72
List of POI type icons ...................................................................................................................72
Planning a route using step-by-step search ......................................................................................76
Using destination prediction .........................................................................................................76
Planning a route to an address ....................................................................................................77
Planning a route to a city center ...................................................................................................78
Planning a route to a POI .............................................................................................................80
Planning a route to a POI using online search .............................................................................81
Planning a route using the map ...................................................................................................83
Planning a route using My Places ................................................................................................84
Planning a route using coordinates using step-by-step search ...................................................85
Planning a route in advance .........................................................................................................86
Finding a parking lot .....................................................................................................................88
Finding a gas station ....................................................................................................................90
Changing your route 92
The Current Route menu ...................................................................................................................92
Avoiding a blocked road ....................................................................................................................94
Avoiding part of a route .....................................................................................................................95
Finding an alternative route ...............................................................................................................95
Types of route....................................................................................................................................96
Avoiding features on a route .............................................................................................................96
Avoiding an incident or route feature using the route bar .................................................................97
Adding a stop to your route from the current route menu .................................................................97
Adding a stop to your route using the map .......................................................................................98
Deleting a stop from your route .........................................................................................................98
Skipping the next stop on your route .................................................................................................98
Reordering stops on a route ..............................................................................................................98
My Routes 99
About My Routes ...............................................................................................................................99
About GPX and ITN files ...................................................................................................................99
Saving a route .................................................................................................................................100
Navigating using a saved route .......................................................................................................101
Navigating to a stop on a saved route .............................................................................................101
Adding a stop to a saved route using the map ................................................................................103
Recording a track ............................................................................................................................104
Navigating using a track ..................................................................................................................104
Deleting a route or a track from My Routes ....................................................................................105
Exporting tracks to a memory card..................................................................................................105
Importing routes and tracks from a memory card ...........................................................................105
Voice control (Speak & Go) 107
About voice control ..........................................................................................................................107
Starting voice control .......................................................................................................................107
Making your own wake-up phrase...................................................................................................107
The voice control screen .................................................................................................................108
Some tips for using voice control ....................................................................................................109
What you can use voice control for .................................................................................................109
Saying commands in different ways ................................................................................................110
Entering an address using voice control .........................................................................................110
Going home using voice control ......................................................................................................110
Going to a POI using voice control ..................................................................................................111
Changing a setting using voice control ...........................................................................................111
4
Talking to Siri or Google Now™ ......................................................................................................112
Map Share 113
About Map Share ............................................................................................................................113
Creating a map change report .........................................................................................................113
Creating a map change report from a marked location ...................................................................114
Types of map change ......................................................................................................................115
Safety Cameras 117
About safety cameras ......................................................................................................................117
Crossing into another area or country .............................................................................................117
Safety camera warnings ..................................................................................................................117
Changing the way you are warned ..................................................................................................118
Reporting a new safety camera .......................................................................................................119
Confirm or remove a speed trap......................................................................................................119
Updating locations for cameras and hazards ..................................................................................120
Danger Zones 121
About danger zones and risk zones ................................................................................................121
Crossing into another area or country .............................................................................................121
Danger zone and risk zone warnings ..............................................................................................121
Changing the way you are warned ..................................................................................................122
Reporting a risk zone ......................................................................................................................122
Updating locations for danger zones and risk zones ......................................................................123
My Places 124
About My Places..............................................................................................................................124
Setting your home or work location .................................................................................................124
Changing your home location ..........................................................................................................125
Adding a location from My Places ...................................................................................................126
Add a location to My Places from the map ......................................................................................126
Adding a location to My Places using search ..................................................................................126
Adding a location to My Places by marking ....................................................................................127
Deleting a recent destination from My Places .................................................................................127
Deleting a location from My Places .................................................................................................127
Using community POI lists ..............................................................................................................127
Hands-free calling 129
About hands-free calling ..................................................................................................................129
Volume control for hands-free calling ..............................................................................................129
Accepting an incoming call ..............................................................................................................129
Ending or rejecting an incoming call ...............................................................................................129
Ignoring an incoming call .................................................................................................................130
Making a hands-free call .................................................................................................................130
Making a hands-free call using your contact book ..........................................................................130
Replying by SMS to a call ...............................................................................................................131
Receiving an SMS or IM ..................................................................................................................131
Switching off messages ...................................................................................................................131
Talking to Siri or Google Now™ ......................................................................................................132
5
Settings 133
Appearance .....................................................................................................................................133
Display ........................................................................................................................................133
Route Bar ...................................................................................................................................134
Guidance view ............................................................................................................................135
Automatic Zoom .........................................................................................................................135
Highway exit previews ................................................................................................................136
Route Planning ................................................................................................................................136
Bluetooth .........................................................................................................................................137
Wi-Fi ................................................................................................................................................138
Updates and New Items ..................................................................................................................138
Maps ................................................................................................................................................139
Sounds and Warnings .....................................................................................................................140
Voices ..............................................................................................................................................140
Voice Control ...................................................................................................................................141
MyDrive ...........................................................................................................................................142
Language and Units ........................................................................................................................142
System .............................................................................................................................................143
Help .................................................................................................................................................144
Getting Help 146
Help .................................................................................................................................................146
Product certification 147
Finding product certification information on your device .................................................................147
Using MyDrive Connect 148
About MyDrive Connect ..................................................................................................................148
Setting up MyDrive Connect ............................................................................................................148
Connecting to the internet using MyDrive Connect .........................................................................148
TomTom account 149
Addendum 150
Copyright notices 156
6
This User Manual explains all you need to know about your new TomTom GO.
Welcome to navigation with TomTom
To learn about getting started with your device and installing it in your vehicle, we recommend that you
read the Get going chapter.
After that, you will probably want to connect to TomTom services, which you can read all about in the
Connecting to TomTom services chapter. To help avoid traffic delays and get you to your destination
quicker, you can even use TomTom services on the routes you drive every day.
Once you've had a look around your new GO, connect it to Wi-Fi® and see if any new updates are
available to install. We're always improving our maps and software, so check regularly for updates.
In Quick Search and Step-by-step search you can read all about how you can search for addresses,
Points of Interest, and Contacts. Both types of search give the same result, so choose the type of
search that you find easiest to use.
For information about what you see on the device itself, go to What's on the screen.
To plan your first route, go to Planning a route.
Tip: There are also frequently asked questions (FAQs) at tomtom.com/support. Select your product
model from the list or enter a search term.
We hope you enjoy reading about and, most importantly, using your new GO!
7
Installing in your car
Get going
Use the supplied mount to install your TomTom GO in your vehicle. Read the instructions about
positioning your device before you install your GO.
To install your GO, do the following:
1. Connect the supplied USB cable to the mount. If the mount is integrated into your GO, connect the
USB cable to the device.
Note: Use ONLY the USB cable supplied with your GO. Other USB cables may not work.
2. Connect the USB cable to the USB car charger and plug this into the power supply on your
dashboard.
3. Choose the best smooth location, on your windshield or side window, to mount your TomTom GO.
Tip: If the mount is integrated into your GO, you can easily change the rotation of your device.
Push the button on the back of the device to release the mount, then slide the mount out. Insert it
back into the other side of the device.
4. Make sure that both the suction cup on the mount and your windshield are clean and dry.
5. Press the suction cup of the mount firmly against your windshield.
6. Turn the rubber grip near the base of the mount in a clockwise direction until you feel it lock.
7. If your mount is not integrated into your GO, place your GO in the mount, making sure that it clicks
into place.
Dashboard adhesive disks are available as part of a range of accessories for your GO. For more
information, go to tomtom.com/accessories.
Positioning the device
Be careful where you install your GO. The GO shouldn't block or interfere with any of the following:
Your view of the road.
The controls in your vehicle.
Your rearview mirrors.
The airbags.
You should be able to reach your GO easily without leaning or stretching. In a car, you can attach your
GO to the windshield or side window or you can use a Dashboard Mount Disk to attach the mount to
your dashboard.
Turning on and off
Turning your device on
Press the On/Off button until your device starts. If the device was off you see the map view. If your
device was sleeping you see the last screen you were looking at.
Putting your device to sleep
To put your navigation device to sleep, press the On/Off button and then release it.
8
You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Sleep to make the device sleep.
Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it is
removed from the mount, go to Battery settings in the Settings menu.
Turning your device off completely
To turn off your navigation device completely, you can do one of the following:
Press and hold the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Turn Off to turn off the device. Select the "back" button if you don't want to turn
your device off.
Press and hold the On/Off button for more than 5 seconds until the device turns off.
Setting up
Note: The language you choose will be used for all text on the screen. You can always change the
language later in Language and Units in the Settings menu.
When you first switch on your TomTom GO, you have to answer a few questions to set it up. Answer
the questions by touching the screen.
GPS reception
When you first start your TomTom GO, it may need a few minutes to determine your position. In the
future, your position will be found much faster.
To ensure good satellite reception, use your GO outdoors and keep it upright. Large objects such as
tall buildings can sometimes interfere with reception.
Important: QuickGPSFix contains information about satellite positions which helps your GO find your
position faster. QuickGPSfix information is downloaded whenever your device is connected to the
internet using any method (Wi-Fi, GPRS, smartphone, or USB).
Sending information to TomTom
When you first start navigating or you have reset your GO, your GO asks for permission to collect
some information about your use of the navigation device. The information is stored on your GO until
we retrieve it. We use it anonymously to improve our products and services. If you use our services,
we will also use your location information to deliver the services to you.
You can change whether you send this information to us at any time by doing the following:
1. In the Main Menu, select the Settings button.
2. Select System.
3. Select Your Information & Privacy.
4. Select the button to turn sending of information on or off.
Note: If you choose not to send location information to us, you will no longer receive our services.
This is because services need to send the location of your device to TomTom in order to receive the
traffic information related to where you are. The end date of your subscription remains the same,
even if you do not send this information to us.
You can find current and more detailed information at tomtom.com/privacy.
Memory card slot
Some TomTom navigation devices have a memory card slot that is located on the side or bottom of
the device.
9
Before you use the memory card slot, make sure that your navigation device has the latest software
version installed by selecting Updates & New Items in the Settings menu.
When your GO is up-to-date, you can use a memory card as extra storage space to store downloaded
maps or to store routes and tracks on your device.
Important: Routes and tracks cannot be stored on the same memory card as maps because different
memory card formatting is used.
Device not starting
In rare cases, your TomTom GO may not start correctly or may stop responding to your taps.
First, check that the battery is charged. To charge the battery, connect your GO to the car charger. It
can take 3 - 5 hours to fully charge the battery, depending on the type of device.
Important: Do not charge your device using your vehicle's own USB port because it is not powerful
enough.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off
button until your GO begins to restart.
Charging your device
The battery in your TomTom GO charges when you connect it to your TomTom vehicle charger, to
your computer, or to a USB Home Charger.
Important: Do not charge your device using your vehicle's own USB port because it is not powerful
enough.
You are warned when the battery level is low or critical. You lose your connection to some TomTom
services when the battery level is low or critical. When the battery is empty, your GO goes into sleep
mode.
Important: On device models START 42/52, START 40/50/60, and GO 51/61, the screen intentionally
dims when you connect your device to your computer. The screen also dims if you use a non-TomTom
charger that does not provide enough power when charging.
Note: Use ONLY the USB cable supplied with your GO. Other USB cables may not work.
Caring for your GO
It is important to take care of your device:
Do not open the casing of your device under any circumstances. Doing so may be dangerous and
will void the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
10
About TomTom services
TomTom services
Your GO connects to TomTom services using your smartphone.
To get TomTom services on your GO you need the following items:
Any GO.
A smartphone with a data plan from a mobile services provider.
The TomTom MyDrive app for iOS or Android installed on your smartphone.
A TomTom account.
Using TomTom services means that data is sent and received by your phone using your mobile
services provider.
Important: You might have additional costs when you use the internet on your phone, especially if you
are outside the area covered by your data plan. Check with your mobile services provider for more
information.
Note: TomTom services are not available on all GO devices.
Note: TomTom services are not available in all countries or regions, and not all services are
available in all countries or regions. For more information on available services in each region, go to
tomtom.com/services.
Traffic & Safety Cameras
TomTom services give you real-time information about traffic and safety cameras on your route.
As soon as your device has an internet connection AND you have agreed to the information and
privacy permissions, your device starts receiving traffic information and fixed safety camera and speed
trap location updates.
To see information about your Traffic and Safety Camera subscriptions, open the Help screen and
select About.
To see the status of your Traffic connection, look at the top right of the Main Menu. If your GO is not
connected to Traffic, the Traffic symbol has an “X”.
MyDrive
MyDrive gives you control of your device by enabling you to do the following:
Select a destination on your computer, tablet, or phone and send it to your device.
Sync your Places and routes with all your devices.
Keep all your data safe.
and more...
For more info, see Syncing using TomTom MyDrive or go to mydrive.tomtom.com.
To switch on automatic syncing using MyDrive, select Settings and then MyDrive. Connect to the
internet using one of the three available methods and then log into your TomTom account.
Note: Some TomTom services might not be available in your current location.
11
Why do I want to connect a smartphone to my device?
Connecting a smartphone
Connect your smartphone to your TomTom GO to use these features:
TomTom services
Receive real-time traffic information, safety camera updates, and MyDrive using your phone’s data
connection. This feature uses approximately 7 MB of data per month.
Note: Smartphone-connected devices only. Always-connected devices receive services over
GPRS.
Hands-free calls
Receive and make calls on your GO.
Smartphone messages
SMSes and messages from other messaging apps on your smartphone appear on your GO.
Messages can be read aloud so you can keep your eyes on the road ahead.
Smartphone personal assistant
Get full access to your phone's personal assistant. Tap the phone button in the map or guidance
view to talk to Siri or Google Now™.
Connecting your phone with or without the MyDrive app
You can choose to pair your iOS or Android phone to your device using the MyDrive app or using only
Bluetooth®.
If you connect using the MyDrive app, you can use all the features listed above. If you connect using
only Bluetooth, the smartphone messages feature will not be available.
Connecting a smartphone
You are prompted to connect your smartphone when you start your TomTom GO for the first time or
after you have reset your GO.
Tip: You can connect more than one phone to your GO.
Connecting your phone using the MyDrive app
1. On your smartphone, download and install the TomTom MyDrive app from
tomtom.com/mydriveapp.
2. Open the MyDrive app. If you are not prompted to connect your phone, tap the device symbol next
to the search bar on the app main screen.
3. Turn on Bluetooth on your phone, and make sure your phone is discoverable.
4. On your TomTom GO, open the Main Menu and select Settings.
12
5. Select Bluetooth.
6. Select Add Phone.
7. Follow the steps in the app and on your GO to pair your phone with your GO.
Your phone's call history and frequent contacts are imported into your navigation device.
When your phone is connected and hands-free calling is enabled you see this icon on the map or
guidance view:
You can easily change the phone features you want to use in Bluetooth in the Settings menu.
Connecting your phone using only Bluetooth
If you connect using only Bluetooth, the smartphone messages feature will not be available.
1. Turn on Bluetooth on your phone, and make sure your phone is discoverable.
2. Switch on the Personal Area Network (PAN) on your phone.
3. On your device, open the Main Menu, and select Settings.
4. Select Bluetooth.
5. Select Add Phone.
6. Select the question mark in the bottom-right corner of the screen.
7. Select Don't want to use the app? Follow these instructions.
8. On your phone, go to Bluetooth settings. Wait for your TomTom device to appear in the list shown
on your phone. Tap it to pair.
9. On your device, select Pair to accept the pairing request from your phone. If you have an iPhone
you must also accept the second pairing request.
10. Select Done.
Your phone's call history and frequent contacts are imported into your navigation device.
When your phone is connected and hands-free calling is enabled you see this icon on the map or
guidance view:
Disconnecting a smartphone
You can disconnect your phone in the following ways:
Switch off Bluetooth on your phone.
Switch off or reset your GO.
Select Bluetooth in the Settings menu. Select your phone. Select Unpair to disconnect your
device from your phone.
Remove your device from the Bluetooth paired device list if you want to remove it permanently.
13
Reconnecting a smartphone
Your GO will remember your phone and find it automatically when your phone's Bluetooth is switched
on and the phone is in range of your navigation device.
Tip: Open the MyDrive app to use the smartphone messages feature.
When your phone is connected and hands-free calling is enabled, you see this button on the map or
guidance view:
Your GO syncs your call history and phone contacts again.
If you lose connection to your phone you see a Bluetooth symbol on the map or guidance view.
Unable to get a connection
To check the connection status of your phone, do the following:
1. Select Bluetooth in the Settings menu.
The features that are currently connected are listed next to your phone.
2. If no features are shown, select the phone you want to connect to.
3. Make sure all the toggles are switched on, or select the option to find out more information about
how to connect.
If your GO cannot connect to your phone, or you have no internet connection, also check the following:
Your phone is shown on your GO.
Your phone's Bluetooth is turned on.
Your data plan with your cellular service provider is active, and you can access the internet on
your phone.
Personal Area Networks
Smartphone-connected devices only
Your phone shares its internet connection by using the phone's Bluetooth® and Personal Area
Network (PAN) functions.
Depending on your phone's Operating System, this network, or PAN, might have one of the following
names:
Personal Hotspot
Tethering or Bluetooth Tethering
Tether or Bluetooth Tether
The PAN function is probably already in your phone's Operating System, or you can download an app
to create a PAN.
Note: Some mobile service providers do not allow their users to use a PAN. If your phone does not
have the PAN function, you should contact your service provider for more information.
Please check the user guide for your phone if you are having trouble finding the settings.
For more help, go to tomtom.com/connect.
14
About Wi-Fi®
Wi-Fi connection
The easiest way to manage your maps, software, and all your device content is over a Wi-Fi
connection.
Your device can be updated using Wi-Fi without the need to connect to a computer. It remembers
previously connected Wi-Fi networks so you can keep your device up-to-date when you are in range of
that network.
Before you begin, make sure that you have access to an unrestricted Wi-Fi network, such as a
personal home network. Please be aware that updating over a public Wi-Fi network, such as in an
airport or hotel, is not recommended because the updates can be large and the network connection
may not be stable.
Tip: If you don’t have access to a Wi-Fi network or your Wi-Fi network is slow or not stable, you can
use a USB connection to update using MyDrive Connect on your computer.
Connecting to Wi-Fi
Important: Wi-Fi connections that require a web sign-in are not supported on the GO. These types of
Wi-Fi connections are frequently found in public places, for example in hotels, shops, and restaurants.
To connect to a Wi-Fi network, do the following:
1. Select Settings in the Main Menu, then select Wi-Fi.
You see a list of available Wi-Fi networks and saved Wi-Fi networks that are currently out of
range.
Tip: Scroll down to go to the list of out-of-range saved networks.
2. Select the Wi-Fi network that you want to connect to. If the network is secure, enter the password.
If no password is required, you are connected right away.
Tip: For advanced options for a Wi-Fi network, see Wi-Fi in the Settings menu.
3. Select Done, then select Connect.
It may take a few moments for your device to connect to the Wi-Fi network. If it takes too long,
please check the identity and password you used for the Wi-Fi network.
Once your device has successfully connected to the Wi-Fi network, you see the status Connected
under the Wi-Fi network name.
Forgetting a Wi-Fi network
To forget a Wi-Fi network from your list of available networks do the following:
15
1. Select Settings in the Main Menu, then select Wi-Fi.
You see a list of available Wi-Fi networks and saved Wi-Fi networks that are currently out of
range.
Tip: Scroll down to go to the list of out-of-range saved networks.
2. Select the Wi-Fi network that you want to forget.
3. Select Modify then select Forget.
Your device is disconnected from the Wi-Fi network.
Note: The Wi-Fi network still appears in the list, but your device will not automatically connect to
it.
About updates and new items
A red exclamation mark in the Settings button shows you that updates or new items are available.
Tip: You may also be offered a system software update when you add a new map.
The following updates or new items can be offered:
System software updates
A System software update is a software update for the device itself. You see an explanation about
why the update is required and which features are changing or being added, if any.
If you have not used your device for a long time, you may be asked to install a required software
update when you use your device again. If you don't install the update, the following issues can occur:
Your device cannot be told about any updates, and no further updates would be possible.
Your device cannot show the details of the required software updates, for example, size, version,
etc.
Your device cannot add or delete any maps.
Map updates
When a map update is offered, install it as soon as possible so that you always drive with the latest
map.
The existing map is deleted before the map update is installed. If you cancel a map update, then you
will no longer have the map on your GO. If this happens, go to Maps in the Settings menu and
download the map again.
Map Share updates
These updates are created from changes made and shared by other TomTom users and contain the
following changes or updates:
Speed limits
Street names
Recently blocked and unblocked roads
16
Traffic directions
Turn restrictions
For more information, see Map Share.
Safety Camera updates
When a Safety Camera update is offered, you can choose which countries on your map you want to
update.
Voices
You may also be offered new voices as an update.
Installing updates and new items
Note: If Wi-Fi is not available or is not stable, you see instructions on how to get updates using a
USB connection to your computer.
Tip: When updating using Wi-Fi, we recommend that you keep you device connected to a power
supply.
Tip: Press the On/Off button to switch off the screen and save battery power while downloading an
update.
To select and install updates and new items, do the following:
1. Select Updates & New Items.
The Updates & New Items button shows you how many new updates and items are available to
install.
2. Select the items and updates that you want to install. The list includes items you purchased in the
TomTom webshop.
3. Log into your TomTom account when asked to do so.
Tip: Logging in to use Updates and New Items also logs you in so you are ready to use TomTom
MyDrive.
17
The map view
What's on the screen
The map view is shown when you have no planned route. Your actual location is shown as soon as
your GO has found your GPS location.
You can use map view in the same way as you might look at a traditional paper map. You can move
around the map using gestures, and zoom using the zoom buttons.
Important: Everything on the map is interactive, including the route and the map symbols - try
selecting something and see what it does!
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the item
to open the menu. To select a location on the map, select and hold the location until the pop-up
menu opens.
The map shows your current location and many other locations such as your My Places locations.
If you have not planned a route, the map is zoomed out to show the area around your location.
If you have planned a route, your complete route is shown on the map. You can add stops to your
route directly from the map. When you start to drive, the guidance view is shown.
18
1. Back button. This button returns the map to an overview of your whole route or, if no route is
planned, moves the map to put your current location at the center.
2. Switch view button. Select the switch view button to change between the map view and the
guidance view.
When in map view, if you are driving, the small arrow rotates to indicate your direction of travel
relative to north, with north being up.
Tip: The compass direction you are driving is shown in the switch view button below the small
compass arrow, for example, NE for North East. These compass directions automatically appear
when driving in North America and disappear if you leave North America.
3. Zoom buttons. Select the zoom buttons to zoom in and out.
4. Current location. This symbol shows your current location. Select it to add it to My Places or
search near your current location.
Note: If your GO cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.
5. Selected location. Press and hold to select a location on the map. Select the pop-up menu button
to show options for the location, or select the Drive/Ride button to plan a route to the location.
6. Main Menu button. Select the button to open the Main Menu.
7. Map symbols. Symbols are used on the map to show your destination and your saved places:
Your destination.
Your home location. You can set your home location in My Places.
Your work location. You can set your work location in My Places.
A stop on your route.
A location saved in My Places.
A marked location.
When a search for POIs near destination is done and the results are shown on the
map, less important POIs are shown as black pins with white Xes.
Symbols to show your community POI locations.
Select a map symbol to open the pop-up menu, then select the menu button to see a list of actions
you can take.
8. Traffic information. Select the traffic incident to display information about the traffic delay.
9. Your route, if you have planned a route. Select the route to clear it, change the route type, add a
stop or save changes to your route.
10. Safety cameras on your route. Select a safety camera to display information about that camera.
19
11. Route bar. The route bar is shown when you have planned a route.
The guidance view
The guidance view is used to guide you along the route to your destination. The guidance view is
shown when you start driving. You see your current location and details along your route, including 3D
buildings in some cities.
Note: 3D buildings in guidance view are not available on all devices.
The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of
travel, change the 2D and 3D default settings.
Tip: When you have planned a route and the 3D guidance view is shown, select the switch view
button to change to the map view and use the interactive features.
When your GO starts after sleeping and you have a route planned, you are shown the guidance view
with your current location.
1. Switch view button. Select the switch view button to change between the map view and the
guidance view.
When in guidance view, if you are driving, the small arrow rotates to indicate your direction of
travel relative to north, with north being up.
Tip: The compass direction you are driving is shown in the switch view button below the small
compass arrow, for example, NE for North East. These compass directions automatically appear
when driving in North America and disappear if you leave North America.
2. Zoom buttons. Select the zoom buttons to zoom in and out.
20
Tip: On some devices you can also pinch to zoom in and out.
3. Instruction panel. This panel shows the following information:
The direction of your next turn.
The distance to your next turn.
The name of the next road on your route.
Lane guidance at some intersections.
Note: Select the instruction panel to see a list of turn-by-turn text instructions for your planned
route.
4. Route symbols. Symbols are used on your route to show your starting location, your stops, and
your destination.
5. Main Menu button. Select the button to show the Main Menu.
6. Speed panel. This panel shows the following information:
The speed limit at your location.
Your current speed. If you drive more than 3 mph (5 km/h) over the speed limit the speed
panel turns red. If you drive less than 3 mph (5 km/h) over the speed limit the speed panel
turns orange.
The name of the street you are driving on.
The safety camera report button.
7. Current location. This symbol shows your current location. Select the symbol or the speed panel to
open the quick menu.
Note: If your GO cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.
8. Route bar. The route bar is shown when you have planned a route.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the top,
and a bar with symbols underneath.
Tip: You can also choose to see a wider route bar showing additional route information (not
available on all devices or apps).
Note: The distance ahead shown by the route bar depends on the overall length of your route.
21
The arrival information panel shows the following information:
Tip: If your destination is in a different time zone, you see a plus (+) or a
minus (-) sign and the time difference in hours and half hours in the
arrival information panel. The estimated time of arrival is the local time
at your destination.
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current location.
A parking button is shown near the destination flag when parking is
available near your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information panel.
Traffic status - if your GO isn't receiving any traffic information, a symbol
showing traffic with a cross appears underneath the arrival information
panel.
The bar uses symbols to show the following information:
A faster route, if there is traffic on your route.
The stops on your route.
Tip: To quickly remove a stop, select it in the route bar and use the
menu.
Gas stations that are directly on your route.
TomTom Traffic incidents.
TomTom Safety Cameras.
Rest stops directly on your route.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a safety camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on the
route bar to show each symbol separately. You can then select a symbol.
The total time delay due to traffic jams, weather, and other incidents on
your route, including information provided from historical road usage, is
shown above the symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can choose
to see the current time if you turn the setting on.
Note: To make the route bar more readable some incidents may not be shown. These incidents will
always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Distances and the route bar
The distance ahead shown on the route bar depends on the length of your route, or the distance
remaining on your route.
For remaining distances longer than 31 miles (50 km), only the next 31 miles (50 km) is shown.
The destination icon is not shown.
22
Tip: You can scroll the route bar to see your whole route (not available on iOS).
Search / Drive To
Select this button to search for an address, a place, or a Point of Interest,
then plan a route to that location.
Note: Search is used for Quick search. Drive To is used for Step-by-step
search.
Address
In the Drive To menu, select this button to search for an address, then plan
a route to that location.
For remaining distances between 6 miles (10 km) and 31 miles (50 km), the complete distance is
shown. The destination icon is shown fixed at the top of the route bar.
For remaining distances of less than 6 miles (10 km) the complete distance is shown. The
destination icon moves down toward the chevron symbol as you get closer to your destination.
The top half of the route bar shows twice the distance of the bottom half, as shown in the following
examples:
A remaining distance of 31 miles (50 km) on the route bar is split into 21 miles (34 km) at the top
and 9 miles (16 km) on the bottom.
A remaining distance of 6 miles (10 km) on the route bar is split into 4 miles (6.6 km) at the top
and 2 miles (3.3 km) on the bottom.
The route bar is constantly updated as you drive.
The quick menu
To open the quick menu, select the current location symbol or the speed panel in the guidance view.
You can then do any of the following:
Mark a location
Report a new safety camera
Change a speed limit
Avoid a blocked road
See your current location or your latitude/longitude if not on a named road.
Navigation buttons
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following navigation buttons are available in the Main Menu screen, in addition to other buttons
and symbols:
Note: Not all features are supported on all devices.
23
Point of Interest
In the Drive To menu, select this button to search for a point of interest,
then plan a route to that location.
Latitude Longitude
In the Drive To menu, select this button to search for a latitude-longitude
coordinate, then plan a route to that location.
Drive Home
Select this button to drive to your home location. If this button is not included
in your Main Menu, go to My Places to set up your home location.
Drive to Work
Select this button to drive to your work location. If this button is not included
in your Main Menu, go to My Places to set up your work location.
Recent Destination
Select this button to open the list of your recent destinations. Select a recent
destination to plan a route to that destination.
Current Route /
Current Track
Select this button to clear or change your planned route or track.
24
My Places
Select this button to show your saved places.
My Routes
Select this button to show your saved routes.
Record Route
Select this button to start or stop recording a track.
Voice Recognition
Select this button to start voice recognition.
Tip: You can also say the wake-up phrase to start voice recognition.
Parking
Select this button to find parking lots/garages.
Gas Station
Select this button to find gas stations.
Report Safety
Camera
Select this button to report a safety camera.
25
Contacts
Select this button to synchronize your phone book from your phone to your
device.
Note: This button is only shown if hands-free calling has been set up.
Select this button to open the Settings Menu.
Select this button to open the Help Menu. The Help Menu contains help
about using your GO, together with other information about your device, for
example, map version, device serial number and legal information.
Select this button to reorder the buttons in the Main Menu.
Select this button to return to the previous screen.
Select this button to return to the map view or guidance view.
This symbol shows the status of the Bluetooth connection to your phone.
This symbol shows the power level of the battery in your GO.
This symbol shows that your GO is connected to Traffic.
This symbol shows that your GO is not connected to Traffic.
Main Menu smaller buttons and symbols
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following buttons and symbols are available in the Main Menu screen, in addition to the navigation
buttons:
26
This symbol shows that GO is connected to your MyDrive.
This symbol shows that GO is not connected to your MyDrive.
This symbol shows that your device is connected to the internet using Wi-Fi.
This symbol shows that your device is not connected to the internet using
Wi-Fi.
This button shows that you will hear voice instructions. Select the button to
switch off voice instructions. You will no longer hear spoken route
instructions but you will still hear information such as traffic information and
warning sounds.
Tip: You can select the types of instructions you want to hear. Select
Voices in the Settings Menu and select the instructions you want to hear.
This button shows that you will not hear voice instructions. Select this button
to switch on voice instructions.
This button shows that the display is using day colors. Select the button to
reduce the brightness of the screen and display the map in darker colors.
When driving at night or when driving through a dark tunnel, it is easier to
view the screen and less distracting for the driver if the brightness of the
screen is dimmed.
Tip: Your device automatically switches between day and night colors
depending on the time of day. To switch off this feature, select Appearance, then Display in the Settings menu and switch off Switch to night
colors when dark.
This button shows that the display is using night colors. Select the button to
increase the brightness of the screen and display the map in brighter colors.
This button shows that you will receive messages. Select this button to
switch off messages for your current session.
This button shows that you will not receive messages. Select this to switch
on messages again.
Volume control
On the map or guidance view, select the Main Menu button to open the Main Menu.
27
Select and slide the volume control to change the volume of voice instructions and warnings. If the
Double tap
Touch one finger on the screen twice in rapid succession.
Example of when to use this: Zooming in on the map.
Drag
Put one finger on the screen and move it across the screen.
Example of when to use this: Scrolling around in the map.
Flick
Flick the tip of a single finger across the screen.
Example of when to use this: Scrolling a long distance on the map.
Tip: Flick isn't available on all devices.
Press and hold
Put one finger on the screen for more than one half second.
Example of when to use this: Opening the pop-up menu for a place on the
map.
Pinch to zoom
Touch the screen with your thumb and a finger. Move them apart to zoom in
or move them together to zoom out.
Example of when to use this: Zooming in and out on the map.
Tip: Pinch to zoom isn't available on all devices. If pinch to zoom isn't
available, use the zoom buttons to zoom in and out.
Tap or select
Tap a single finger on the screen.
Example of when to use this: Selecting an item in the Main Menu.
voice instructions are turned off, the volume control will still change the volume of the warnings.
Using gestures
You use gestures to control your GO.
In this User Manual, you learn how to use gestures to control your GO. Below is an explanation of
each gesture.
28
Changing the text and button size
You can change the size of the text and the buttons you see on the screen, for example to make the
text easier to read and the buttons easier to use.
Note: This feature is only available on devices with a 6 inch / 15 cm or larger screen.
To change the size of the text and the buttons, select the Settings button in the Main Menu, then
select Appearance, then select Size of text and buttons. Your device must restart to apply the
change.
Reordering the Main Menu buttons
To reorder the buttons in the Main Menu to suit your preference, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Press and hold the button you want to move for two seconds.
Tip: Alternatively, select the Edit button in the Main Menu.
The menu button is shown with left and right arrows.
3. Press the left or right arrow on the menu button to move the button to a new position in the menu.
4. Select and move other buttons to the order you want.
5. Select Done.
29
About TomTom Traffic
Traffic
TomTom Traffic is a TomTom service providing real-time traffic information.
In combination with historical road usage data, TomTom Traffic helps you plan the optimum route to
your destination taking into account the current local traffic conditions and the weather.
Your TomTom GO regularly receives information about the changing traffic conditions. If traffic jams,
heavy rain, snow or other incidents are found on your current route, your GO will offer to replan your
route to try and avoid any delays.
Important: When you approach a faster alternative route, you get a warning in the route bar and you
can see the alternative route in both the guidance view and the map view. To accept a faster route,
just steer towards the alternative route as you approach it and your device will select it.
To get TomTom services on your GO, you must be connected to the internet. You can connect to the
internet using one of the following methods:
With a permanent connection directly from your GO. These navigation devices are called “Always
Connected” devices.
With a connection using your smartphone. These devices are called “Smartphone Connected”
devices.
Wi-Fi.
Note: Some TomTom services might not be available in your current location.
About RDS-TMC
The Traffic Message Channel (TMC), also known as RDS-TMC, transmits traffic information as a radio
signal and is available free of charge in many countries.
TMC is not a TomTom service, but is available when using the TomTom RDS-TMC Traffic Receiver.
Note: TMC is not available in all countries. To check the availability of TMC services in your
country, go to tomtom.com/5826.
TomTom is not responsible for the availability or quality of traffic information provided by TMC.
Looking at traffic on the map
Traffic incidents are shown on the map. If several traffic incidents overlap, the highest priority incident
is shown. For example, a roadblock is higher priority than road work or a closed lane.
30
Tip: Select an incident on the map to see more detailed information.
1. Traffic incident that affects your route in your direction of travel.
A symbol or number at the start of the incident shows the type of incident or the delay in minutes,
for example 5 minutes.
The color of the incident indicates the speed of traffic relative to the maximum allowed speed at
that location, with red being the slowest. The stripes on the traffic jam are also animated to show
the speed of the traffic, where appropriate.
For a complete list of incident types, see Traffic incidents.
2. Traffic incident on your route but in the opposite direction of travel.
3. Traffic incidents on roads that are not visible at your current zoom level.
Looking at traffic on your route
Information about traffic incidents on your route is shown in the route bar on the right-hand side of the
map and guidance views.
The route bar tells you about traffic delays while you are driving, using symbols to show you where
each traffic incident is located on your route. When using the map view, you can also select symbols
on the map itself.
Note: If your GO isn't receiving any traffic information, a symbol showing traffic with a cross
appears underneath the arrival information panel.
Note: To make the route bar more readable some incidents may not be shown. These incidents will
always be of minor importance and only cause short delays.
31
To get more information about an incident, select an incident in the route bar. The map opens zoomed
Traffic
Accident
Dangerous conditions
Road work
Lane closure
Road closure
Rain
Fog
Ice or snow
Wind
in on the incident and an information panel opens showing detailed information about the traffic
incident.
The information shown includes:
The cause of the traffic incident - for example accident, road works, lane closure, or weather.
The severity of the incident - slow traffic, traffic lining up or stationary traffic.
The delay time.
The length of the incident.
For a complete list of incident types, see Traffic incidents.
Select the back button to go back to the guidance view.
Traffic incidents
The following traffic incident symbols are used in the map view and in the route bar to show the cause
of a traffic jam:
32
The symbol or number at the start of the incident shows the type of incident or the delay in minutes, for
Traffic speed is 0% to 20% of the allowed speed
Traffic speed is 20% to 40% of the allowed speed
Traffic speed is 40% to 100% of the allowed speed
Traffic speed is normal.
Road closed, no traffic.
A warning symbol is shown in the route bar.
The route bar zooms in to the start of the traffic jam.
Your distance to the start of the traffic jam is shown in the route bar.
The color of the road on the route bar changes to orange or red,
depending on the severity of the traffic jam.
The background color of the route bar background changes to red if you
are driving too fast towards the traffic jam.
You hear a warning sound.
example 4 minutes.
The color of the incident indicates the speed of traffic relative to the maximum allowed speed at that
location, with red being the slowest. The stripes on the traffic jam are also animated to show the speed
of the traffic, where appropriate.
Approaching a traffic jam warning
A warning is given as you approach a traffic jam. You are warned in several ways:
To change the way you are warned, select Sounds & Warnings in the Settings menu.
Avoiding a traffic jam on your route
You can avoid a traffic jam that is on your route.
Note: Sometimes the quickest route is still the route that has the traffic jam.
Note: It may not be possible to find an alternative route around the traffic jam if none exists.
Avoiding a traffic jam using the route bar
1. In the route bar, select the symbol for the traffic jam you want to avoid.
The traffic jam is shown on the map.
33
2. Select the pop-up menu button.
3. Select Avoid in the pop-up menu.
A new route is found that avoids the traffic jam.
Avoiding a traffic jam using the map
1. On the map view, zoom in and select the traffic jam that is on your route.
The traffic jam with an information panel is shown on the map.
2. Select the pop-up menu button.
3. Select Avoid.
A new route is found that avoids the traffic jam.
Selecting a faster route
When a faster route is found, you are asked if you want to take the faster route.
Tip: To be asked to select a route, select Ask me so I can choose in the Route Planning menu in
Settings.
If you've not already selected the faster route, as you approach the faster route it is shown on the
guidance view in green. A decision symbol is shown in the route bar.
To select the faster route, take the green route shown. Your device automatically displays your new
route.
To ignore the faster route, just continue following your current route.
To get more information about the faster route, select the decision symbol in the route bar. The map
opens zoomed in on the location where you have to take the new route.
Advanced Lane Guidance
Note: Lane guidance is not available for all intersections or in all countries.
Advanced Lane Guidance helps you prepare for highway exits and junctions by showing the correct
driving lane for your planned route.
34
As you approach an exit or junction, the lane you need is shown on the screen.
Tip: To close the lane image, select anywhere on the screen.
You can choose to see a split screen with the Guidance view on the left and lane guidance on the right
or a full screen with only lane guidance. You can also switch off lane guidance. Go to Appearance in
Settings to change the Highway exit previews setting.
Time-dependent speed limits
Some speed limits change depending on the time of day. For example, you may see the speed limit
near schools decrease to 40 km/h or 25 mph in the morning from 08:00 a.m. - 09:00 a.m. and in the
afternoon from 3:00 p.m. - 4:00 p.m. Where possible, the speed limit shown in the speed panel
changes to show these variable speed limits.
Some speed limits change depending on driving conditions. For example, the speed limit will decrease
if there is heavy traffic, or the weather conditions are bad. These variable speed limits are not shown
in the speed panel. The speed shown in the speed panel is the maximum speed limit allowed in good
driving conditions.
Important: The speed limit shown in the speed panel is only an indication. You must always obey the
actual speed limit for the road you are on and the conditions you are driving in.
35
About TomTom MyDrive
Syncing using TomTom MyDrive
TomTom MyDrive is the easy way to set a destination, share locations and favorites, and save your
personal navigation information. MyDrive synchronizes your TomTom GO using your TomTom
account. You can use MyDrive in a web browser on a computer or as a mobile app on a smartphone
or tablet.
Important: To use TomTom MyDrive you need a compatible navigation device.
Use TomTom MyDrive to do the following:
Find a destination on the MyDrive map and send it to your GO. You can drive to the destination
and it is also saved in My Places and in Recent Destinations in the Main Menu.
Plan a route with stops on the MyDrive map and send it to your GO.
Sync community POI list files from the MyDrive map to your GO. The POI lists are stored in My
Places and the locations are shown on the map.
Find a POI in MyDrive and sync it with your GO.
Continuously save all your locations in My Places to MyDrive. You can see all your My Places
locations on the MyDrive map.
Automatically restore your My Places locations and POIs from MyDrive to your GO after a reset.
Logging into MyDrive
You must log into MyDrive to sync to your TomTom account. When you log into your account from
your navigation device, web browser or the MyDrive app, syncing with your TomTom account happens
automatically.
Tip: Logging in to use MyDrive also logs you in to use Updates and New Items.
Logging into MyDrive on your GO
1. In the Main Menu, select Settings.
2. Select MyDrive.
3. Enter the email address and password you use for your TomTom account.
4. Select Log In.
Your GO connects to your TomTom account.
5. Return to the map view.
Your GO automatically saves your personal navigation information to your TomTom account.
Tip: You'll also be asked to log in the first time you start your device and when you use Updates &
New Items.
Logging into MyDrive using a web browser or the MyDrive app
Log in using your TomTom account email address and password. When you are logged in, you can
see your personal navigation information from your navigation devices, and you can select destinations and create Places to sync with your navigation devices.
36
Setting a destination using MyDrive
When you are logged in to MyDrive using a web browser or the MyDrive app, you can select your
destination on the map and send it to your navigation device. When your navigation device is logged
into your TomTom account, your device syncs with MyDrive and receives the destination.
1. In a web browser or using the MyDrive app, log into your TomTom account.
2. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination. You can
also select a destination from Recent Destinations in the Main Menu or your My Places list.
3. Click on the location, then open the pop-up menu and select Send to device.
The destination is sent to your TomTom account.
4. Log into MyDrive on your GO.
Your GO syncs with your TomTom account and receives the new MyDrive destination.
The message You have received a new destination is shown. A route is automatically planned
to the MyDrive destination.
Tip: All MyDrive destinations are saved Recent Destinations in the Main Menu and in My Places.
Planning a route with stops using MyDrive
When you are logged in to MyDrive using a web browser, you can create a route with stops and send
it to your navigation device. When your navigation device is logged into your TomTom account, your
device syncs with MyDrive and receives the destination.
Creating a route with stops
1. In a web browser, log into your TomTom account.
2. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination on the
map. You can also select a destination from Recent Destinations in the Main Menu or your My
Places list.
3. On the map, select a stop in the same way as you selected your destination, then select Add
Stop.
The stop is added to your route.
Your route is selected and the pop-up menu shows Send Route to device.
4. Add more stops to your route if you want to.
5. In the pop-up menu, select Send Route to device.
The destination and the stops are sent to your TomTom account.
6. Log into MyDrive on your GO.
Your GO syncs with your TomTom account and receives the new MyDrive destination and the
stops.
The message You have received a new route is shown. A route is automatically planned to the
MyDrive destination and the stops.
Tip: All MyDrive destinations are saved Recent Destinations in the Main Menu and in My Places.
Tip: You can save the route with stops in My Routes.
Reordering the stops on a route
1. In Plan a Route in the My Drive Main Menu, put your mouse cursor over a stop or the destination.
2. Move your cursor left until it changes into a hand symbol.
3. Click and drag each stop or the destination to the order you want to drive them.
37
Each time move a stop or destination, your route is recalculated with the stops in the changed
order.
The last stop on the list becomes your destination.
Showing a planned destination in MyDrive
When you plan a route on your GO, the destination is synced with your TomTom account. You can
see the destination when you are logged in to MyDrive in a web browser or when using the MyDrive
app.
Clearing a MyDrive destination
1. Make sure you are logged into MyDrive on your GO.
2. Select Current Route in the Main Menu to open the Current Route Menu.
3. Select Clear Route to clear the currently planned route.
Your device returns to the map view. Your route has been cleared from your GO and your
TomTom account.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and also in My
Places.
Deleting a MyDrive destination from My Places
1. In the Main Menu, select Recent Destinations.
Tip: Alternatively, select My Places, followed by Recent Destinations.
2. Select Edit List.
3. Select the locations you want to delete.
4. Select Delete.
Set a phone contact as your destination using the MyDrive app
When you are logged in to the MyDrive app, you can select a contact in your phone's contacts list to
set as your destination. Your contact must have a full address which is in the correct order. The
destination is shown on the map and you can send it to your navigation device. When your navigation
device is logged into your TomTom account, your device syncs with MyDrive and receives the
destination.
1. Using the MyDrive app, log into your TomTom account.
2. In the MyDrive app menu, select Contacts.
3. Select the contact that you want as your destination.
The location of your contact is shown on the map.
4. Click on the location, then open the pop-up menu and select Send to device.
The destination is sent to your TomTom account.
5. Log into MyDrive on your GO.
Your GO syncs with your TomTom account and receives the new MyDrive destination.
The message You have received a new destination is shown. A route is automatically planned
to the MyDrive destination.
Tip: All MyDrive destinations are saved Recent Destinations in the Main Menu and in My Places.
Finding and syncing locations using MyDrive
When you are logged into TomTom MyDrive, you can find locations in MyDrive and sync them with
your GO My Places locations.
38
1. In a web browser or using the MyDrive app, log into your TomTom account.
2. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination. You can
also select a destination from your My Places list.
3. Click on the location, then open the pop-up menu and select Add to My Places.
The location is shown in the Favorites list in the MyDrive My Places menu.
4. Log into MyDrive on your GO.
Your GO syncs with your TomTom account and receives the new Favorites location. The location
is stored in My Places.
Syncing My Places locations with MyDrive
When you are logged into MyDrive on your GO, the locations you have added to My Places are
automatically synced with your TomTom account. You can see your My Places locations and the POI
place lists when you are logged into MyDrive in a web browser or when using the MyDrive app.
Importing a community POI list
You can find collections of community POIs on the Internet and upload them to My Places using
MyDrive in a web browser. A POI collection might contain, for example, campsites or restaurants for
the area you are traveling in, and provides an easy way to select a location without the need to search
for the location each time.
Tip: Some TomTom Navigation devices have POI lists pre-installed.
Your GO uses .OV2 files for POI collections.
Note: Your GO needs at least 400 MB free space before it can import .OV2 and .GPX files. If you
see the message You need more space, make space available by deleting unwanted .OV2 or
.GPX files using MyDrive or deleting device content, for example delete a map you don't use.
To upload an .OV2 file to your GO, do the following:
1. In a web browser, log into your TomTom account.
2. Select POI Files in the My Places menu.
3. Select Import POI File and browse to your .OV2 file.
Tip: The name of the places list in My Places will be the same as the name of the .OV2 file. Edit
the name of the file so that you can easily recognize it in My Places.
4. Make sure you are logged into MyDrive on your GO.
Your GO syncs with your TomTom account and receives the new POI file.
Note: Some .OV2 files are large and can take a long time to upload. Make sure that you sync
your GO before you start driving.
5. Select My Places in the Main Menu.
Your new POI list is shown in the Places list.
6. Select your new POI list.
Your new POI list opens showing all the POIs in the list. Select the map view to see the POIs on
the map.
Deleting a community POI list
You can only delete an uploaded POI list from your GO using MyDrive in a web browser.
To delete a POI list, do the following:
39
1. In a web browser, log into your TomTom account.
2. In the My Places menu, select POI Files.
3. Select the POI file you want to delete, then select Delete.
4. Make sure you are logged into MyDrive on your GO.
The POI list is removed from your My Places list.
Importing a track GPX file
GPX files (GPS exchange format)
GPX files contain a very detailed recording of a route, including any off-road locations. A GPX file
might contain, for example, a tourist route or a preferred fixed route. You can find collections of .GPX
files on the internet and upload them to My Routes using MyDrive in a web browser. GPX files become
tracks after import.
Tracks have a beginning and an end but no stops, and there's a fixed map-dependent route between
these points. Your device follows this fixed route as closely as possible. You can edit tracks using
tools such as Tyre Pro.
Using GPX files
You use MyDrive on your computer to import .GPX track files to your TomTom device. The tracks are
saved in the My Routes menu. Your device will navigate along the GPX track exactly and will not offer
to replan your route, even if a faster route is available.
Importing a track GPX file
Note: Your GO needs at least 400 MB free space before it can import .OV2 and .GPX files. If you
see the message You need more space, make space available by deleting unwanted .OV2 or
.GPX files using MyDrive or deleting device content, for example delete a map you don't use.
To import a .GPX file using MyDrive, do the following:
1. Connect your GO to your computer using MyDrive Connect.
2. In MyDrive, select My Routes.
3. Select Import a GPX File and browse to your .GPX track file.
Tip: The name of the track file in My Routes will be the same as the name of the .GPX file. Edit
the name of the file so that you can easily recognize it in My Routes.
Your new track is shown in the My Routes list.
4. Wait for the track file to upload to your GO.
5. Open My Routes.
Your imported track is shown in your My Routes list.
Deleting a track GPX file
You can only delete an uploaded track GPX file when your GO is connected to your computer using
MyDrive Connect.
To delete a POI list, do the following:
1. Connect your GO to your computer using MyDrive Connect.
2. In MyDrive, select My Routes.
3. Select the track file you want to delete, then select Delete.
The track is removed from your My Routes list.
40
Saving and restoring your personal navigation information
When you are logged into MyDrive on your GO, your personal navigation information is continuously
and automatically saved to your TomTom account.
If you reset your GO, or log into MyDrive on a different device, your saved personal navigation
information is restored to your GO or the different device.
The following personal navigation information is saved to your TomTom account:
MyDrive destinations.
All saved locations in My Places.
All imported POI place lists.
All imported tracks.
Tip: MyDrive also syncs your locations in My Places with your TomTom account. You can see your
My Places locations and the POI place lists you have imported in MyDrive on a web browser or on
the MyDrive app.
Make sure that there is at least 400 MB of free space on your device before syncing your device with
MyDrive. If there is not enough space, your MyDrive information will not be synced. You can check the
amount of available space by going to About in the Help menu on your device.
Note: Syncing a lot of information to your device may take some time.
41
Choosing which search to use
Quick search
The following two types of search are available:
Quick search
Start typing your destination, place, or POI to immediately see a list of street names, places, and
POIs that match.
Step-by-step search
Find your destination in easy steps. For an address, enter the city, then the street, then the house
number. For a POI, enter where you want to search, then the type of POI you want to search for.
Both types of search give the same result, so choose the type of search that you find easiest to use.
You can change the type of search in System in the Settings menu.
42
Using quick search
About search
QUICK SEARCH ONLY
You use search to find a wide range of places and then navigate to them. You can search for the
following:
A specific address, for example, 335 Madison Avenue, New York.
A partial address, for example, Madison Ave NY.
A type of place, for example, gas station or restaurant.
A place by name, for example, Starbucks.
A ZIP code, for example, 36925 York for York, Alabama.
A city to navigate to a city center, for example, Kingston, NY.
A POI (Point of Interest) near your current location, for example, restaurant near me.
Latitude and longitude coordinates, for example,
N 40°45′28″ W 73°59′09″.
Entering search terms
QUICK SEARCH ONLY
Select Search in the Main Menu to start searching for addresses and POIs. The search screen opens
showing the keyboard and the following buttons:
1. Back button.
Select this button to go back to the previous screen.
2. Search input box.
Enter your search term here. As you type, matching addresses and POIs are shown.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.
Tip: To edit, select a word you have already typed to place the cursor. You can then insert or
delete characters.
43
3. Type of search button.
Whole map
Select this option to search the whole of your current map with no limit
to the search radius. Your current location is the center of the search.
The results are ranked by exact match.
Near me
Select this option to search with your current GPS location as the
search center. The results are ranked by distance.
In town or city
Select this option to use a town or city as the center for your search.
You need to enter the town or city name using the keyboard. When you
have selected the town or city from the results list, you can search for
an address or POI in that city.
Along route
When a route has been planned, you can select this option to search
along your route for a specific type of location, for example, gas
stations. When prompted, enter the type of location and then select it in
the right-hand column to carry out the search.
Near destination
When a route has been planned, you can select this option to use your
destination as the center for your search.
Latitude Longitude
Select this option to enter a pair of latitude longitude coordinates.
You can search the whole of the current map, or you can search in a specific area, for example in
a town or city, or near your destination. Select this button to change the type of search to any of
the following:
4. View button.
Select this button to return to the map view or guidance view.
5. 123?! button.
Select this button to use numbers and symbols on your keyboard. Select the =\< button to toggle
between the numbers and more symbols. Select the ABC button to go back to the general keyboard.
6. Keyboard layout button.
Select this button to change your keyboard layout to another language. You can choose up to four
layouts from the list. If you have more than one layout selected, selecting the keyboard layout
button opens a pop-up so you can quickly swap between your selected keyboard layouts. Press
and hold this button to go directly to the list of all the layouts.
7. List/map button.
Select this button to switch between showing the results in a list or showing the results on the
map.
8. Show/hide keyboard button.
Select this button to show or hide the keyboard.
Tip: Select the Shift key once to make the next letter you type upper case. Double tap the Shift
key to use Caps-Lock where all the letters you type are upper case. Select the Shift key once to
quit Caps-Lock.
Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the
screen.
44
Working with search results
QUICK SEARCH ONLY
Your search results are shown in two columns.
Address and city matches are shown in the left-hand column, and POIs, types of POIs and Places are
shown in the right-hand column. Recent destinations and saved places are also shown in your search
results.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map
button:
When you select an address from the list of search results, you can choose to show it on the map, add
a crossroad or plan a route to that chosen location. To get an exact address you can add the house
number.
45
If you show the result on the map, you can use the pop-up menu to add the location to My Places. If a
Legal and financial services
route is already planned, you can add the location to your current route.
Note: The best search results are shown on the map. When you zoom in, the lower ranked search
results are gradually shown.
About ZIP codes
You can search using a ZIP code to get closer to the area in which you want to find an address or POI.
When you search using a ZIP code, your results include all the streets in a city district, the whole town,
or the towns and villages within that ZIP code area.
Note: If you search using a ZIP code you will not get a specific address in your results.
You do not have to use the state or province postal abbreviation or first change the state or province
because this is included in the ZIP code.
For example, a search for York in the whole map returns a long list of possible results. Adding a space
followed by the ZIP code narrows the results down to the York that you are looking for.
About mapcodes
QUICK SEARCH ONLY
In countries where roads and houses have no names or addresses, you can use a mapcode instead.
A mapcode represents a location.
Every location on Earth, including those in the sea, like islands and oil rigs, can be represented by a
mapcode. Mapcodes are short, and easy to recognize, remember and communicate. They are precise
to a few meters, which is good enough for every-day use.
Go to mapcode.com for instructions on how to find the mapcode for a location.
Mapcodes are more precise and more flexible than the address on a business card. You can choose a
location that you want to associate with your address, for example, the main entrance or the entrance
to a parking lot.
List of POI type icons
46
Court house
ATM
Legal - Attorneys
Bank
Legal - other services
Food services
Convenience store
Fast food restaurant
Restaurant
Chinese restaurant
Accommodation
Hotel or motel
Luxury hotel
Campground
Economy chain hotel
Emergency services
Hospital or clinic
Dentist
Police station
Veterinarian
Doctor
Fire station
Car-related services
Outside parking
Gas station
Parking garage
Car wash
Car dealer
Vehicle inspection center
47
Rental car facility
Electric/hybrid car charging
point(s)
Rental car parking
Car repair facility
Other services
Embassy
Pet services
Government office
Telecommunication
Company
Community service
Post office
Pharmacy
Shopping center
Beauty services
Tourist information office
Shop
Education
College or university
School
Library
Convention center
Leisure
Casino
Winery
Theater
Tourist attraction
Movie Theater
Zoo
48
Concert hall
Amusement park
Museum
Exhibition center
Opera
Cultural center
Nightlife
Leisure center
Children's Farm
Sport
Sports Park
Swimming pool
Mountain peak
Water sports
Beach
Tennis court
Park or recreation area
Ice skating rink
Yacht basin or marina
Sports center
Stadium
Golf course
Religion
Church
Place of worship
Travel
Railroad station
Mountain pass
49
Airport
Scenic or panoramic view
Ferry terminal
ZIP code
Note: Not used in all
countries.
Border crossing
Residential area
Bus station
City center
Toll plaza
Electric/hybrid car charging
stations
Rest area
Truck stop
50
Planning a route using quick search
Using destination prediction
What is destination prediction?
Your GO can learn your daily driving habits to saved favorite Places and it can also suggest
destinations when you start the device from sleep mode, for example, when driving to Work in the
morning.
Getting ready for destination prediction
Before you get your first suggested destination, your device needs some time to learn about your
habits. The more regularly you drive with your GO, the faster you will get suggestions and the more
accurate the suggested destinations will be.
To receive predicted destinations, you need to do the following:
Destination prediction is switched ON by default, but if it has been switched off go to Settings >
System > Your information and privacy, switch on Keep trip history on this device for op-
tional features.
Make sure no route is planned.
If your device has voice control, switch voice control ON. Make sure that your volume is not muted
and is set higher than 20%.
Do some driving for a few days, planning routes to your favorite My Places destinations.
Using destination prediction
Important: If your device has voice control, you can say "Yes" or "No" or select the Yes or No button.
If your device prompts "Going to X?," where X is a destination, you have 12 seconds to respond yes or
no.
Tip: If you don't respond yes or no, your GO assumes a yes.
To respond yes, say "Yes" or select Yes. Your device plans a route to your destination.
To respond no, say "No", select No, or tap the screen to return to the map.
Switching destination prediction on or off
You can turn destination prediction on or off at any time. See Route planning and Voice Control (if
your device has voice control) for information on how to switch this feature on or off.
Planning a route to an address
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To plan a route to an address using search, do the following:
1. Select the Main Menu button to open the Main Menu.
51
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.
You can search for an address, town, city, ZIP code or mapcode.
Tip: To search for a specific city you can use the city's state code or ZIP code. For example,
searching for York will return many results. If you search for York AL or York 36925 then that city
will be at the top of the results. You can then search in the city.
Note: When searching, the whole map is searched. If you want to change how the search is
done, select the button to the right of the search box. You can then change where the search is
done, for example, to being along the route or in a city.
4. As you type the address, suggestions based on what you have entered are shown in columns.
You can continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map
button:
52
5. Select an address suggestion.
6. Enter the house number if you have one and haven't entered it already.
Tip: If you enter a house number that is not found, then the number appears red. The nearest
house number that is found is shown in the Drive button. You can enter a new house number, or
you can select Drive/Ride to drive to the nearest house number.
7. Select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a city center
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To plan a route to a city center using search, do the following:
53
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the city or town you want to plan a route to.
You can search for a town, city, or ZIP code.
Tip: To search for a specific city you can use the city's state code or ZIP code. For example,
searching for York will return many results. If you search for York AL or York 36925 then that city
will be at the top of the results. You can then search in the city.
Tip: When searching, the whole map is searched. If you want to change how the search is done,
select the search type button, then select a search option.
4. As you type, suggestions based on what you have entered are shown in columns. You can
continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map
button:
5. Select the city in the left-hand column.
54
The city name is shown in the right side of the search input box, and the city center POI is shown
below in the right-hand column.
6. Select the city center POI.
The city center location is shown on the map.
7. Select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To plan a route to a POI type or a specific POI (Point of Interest) using search, do the following:
1. Select the Main Menu button to open the Main Menu.
55
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction. Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
Note: When searching, the whole map is searched. If you want to change how the search is
done, select the search type button and then select a search option.
4. As you type, suggestions based on what you have entered are shown in columns. You can
continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map
button:
5. Select a POI type or an individual POI. If you selected a POI type, select a POI.
56
The location is shown on the map.
6. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address, and email.
7. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI using online search
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
Note: Searching online is only available on connected devices. To search online on your GO, you
must be connected to TomTom services.
If you did a POI search but could not find the POI you were looking for, you can search TomTom
Places online. To find POIs by searching online, do the following:
1. Search for a POI using Search in the Main Menu.
The search results are shown in two columns.
57
2. Select Search Places Online.
3. Use the keyboard to enter the name of the POI you want to find, then press the Search button on
the keyboard.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction. Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
Note: When searching, you can search near your current location, in a town or city, or near your
destination. If you want to change how the search is done, select the button to the right of the
search box.
The search results are shown in a column.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map
button:
4. Select an individual POI from the list.
The location is shown on the map.
5. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address, and email.
6. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
58
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using the map
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To plan a route using the map, do the following:
1. Move the map and zoom in until you can see the destination that you want to navigate to.
Tip: You can also select a map symbol to open the pop-up menu, then select the Drive/Ride
button to plan a route to that location.
2. When you have found your destination on the map, select it by pressing and holding the screen for
about one second.
A pop-up menu shows the nearest address.
3. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
59
Tip: You can use the location you selected in other ways, such as adding it to My Places, by
selecting the pop-up menu button.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using My Places
To navigate to one of My Places from your current location, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select My Places.
A list of all your Places opens.
3. Select the Place you want to navigate to, for example Home.
60
Your chosen Place is shown on the map with a pop-up menu.
4. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using coordinates
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To plan a route using a pair of coordinates, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Select the type of search button to the right of the search box.
4. Select Latitude Longitude.
Tip: The example coordinates shown on the screen are your current latitude and longitude.
5. Type in your pair of coordinates. You can enter any of these coordinate types:
61
Decimal values, for example:
N 40.75773 W 73.985708
40.75773, -73.985708
Tip: For decimal values you don't have to use a letter to indicate the latitude and longitude.
For locations west of the 0 meridian and locations south of the equator, use a minus sign (-)
before the coordinate.
Degrees, minutes and seconds, for example:
N 40°45′28″ W 73°59′09″
GPS standard coordinates, for example:
N 40 45.46 W 73 59.15
Note: The bar below the coordinates turns red if you enter coordinates that are not recognized by
your GO.
6. As you type in the coordinates, suggestions are shown based on what you have entered. You can
continue typing or select a suggestion.
Towns and roads are shown on the left, POIs are shown on the right.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map
button:
7. Select a suggestion for your destination.
The location is shown on the map.
8. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using a mapcode
QUICK SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To plan a route using a mapcode, do the following:
1. Select the Main Menu button to open the Main Menu.
62
2. Select Drive to.
The search screen opens with the keyboard showing.
3. Type in your mapcode. You can enter any of these mapcode types:
International, for example, S8VXZ.PJZ2.
Country-specific, for example, USA WW6G.S9GT.
Alternative country-specific, for example, DC LQ.FR or DC JJ.1B2.
Tip: All the mapcodes in this example are for the same location - the US Capitol building in
Washington DC, USA. See About mapcodes for information on how to get a mapcode for a
location.
4. When the full map code has been entered, the location is shown in the Addresses column.
Towns and roads are shown on the left, POIs are shown on the right.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map
button:
5. Select a suggestion for your destination.
6. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route in advance
You can plan a route in advance before you drive it. You can save the route as part of your My Routes
list.
To plan a route in advance, do the following:
1. Search for the location you want to use as a starting point.
2. Select Show on Map.
3. Select the pop-up menu button.
63
A pop-up menu shows a list of options.
4. Select Use as Starting Point.
5. Search for the location you want to use as your destination.
6. Select Show on Map.
7. Select Drive/Ride in the pop-up menu.
Your route is planned using your chosen starting point and destination. The estimated trip time is
shown at the top of the route bar.
Tip: Stops, POIs, and Places can all be selected as starting points using their pop-up menus.
Tip: You can save the route in My Routes.
8. To drive to the starting point, select Drive/Ride at the top of the screen.
The starting point of the route is converted to your first stop and then the route is planned. Guid-
ance to your destination begins from your current location. As soon as you start driving, the
guidance view is shown automatically.
Changing the starting point to be your current location
1. Select the starting point of the route in the map view.
2. Select the pop-up menu button.
A pop-up menu shows a list of options.
3. Select Remove Starting Point.
Your route is replanned with your current location as the starting point. The original starting point is
removed from your route.
Changing the starting point into a stop
1. Select the starting point on the route in the map view.
2. Select the pop-up menu button.
64
A pop-up menu shows a list of options.
3. Select Change to a Stop.
Your route is replanned with the starting point changed into a stop.
Finding a parking lot
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To find a parking lot, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Parking.
The map opens showing the locations of parking lots.
If a route is planned, the map shows parking lots near your destination. If a route isn't planned, the
map shows parking lots near your current location.
65
You can change the screen to show a list of parking lots by pressing this button:
You can select a parking lot from the list to locate it on the map.
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.
If you want to change how the search is done, select the button to the right of the search box. You
can then change where the search is carried out, for example, to search near you or the whole
map.
3. Select a parking lot from the map or the list.
A pop-up menu opens on the map showing the name of the parking lot.
4. Select Drive/Ride, depending on which device you are using.
66
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: You can add a parking lot as a stop on your route by using the pop-up menu.
Finding a gas station
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To find a gas station, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Gas Station.
The map opens showing the locations of gas stations.
If a route is planned, the map shows gas stations along your route. If a route isn't planned, the
map shows gas stations near your current location.
You can change the screen to show a list of gas stations by pressing this button:
You can select a gas station from the list to locate it on the map.
67
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.
If you want to change how the search is done, select the button to the right of the search box. You
can then change where the search is carried out, for example, to search near you or the whole
map.
3. Select a gas station from the map or the list.
A pop-up menu opens on the map showing the name of the gas station.
4. Select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: You can add a gas station as a stop on your route by using the pop-up menu. A gas station
that is a stop on your route has a blue icon.
68
Choosing which search to use
Step by step search
The following two types of search are available:
Quick search
Start typing your destination, place, or POI to immediately see a list of street names, places, and
POIs that match.
Step-by-step search
Find your destination in easy steps. For an address, enter the city, then the street, then the house
number. For a POI, enter where you want to search, then the type of POI you want to search for.
Both types of search give the same result, so choose the type of search that you find easiest to use.
You can change the type of search in System in the Settings menu.
Using step-by-step search
About search
STEP-BY-STEP SEARCH ONLY
You use the Drive To menu to find addresses and Points of Interest (POI) and then navigate to them.
You must first choose the country or state you want to search in, then enter the address or the POI
type or name.
In Address, you can search for the following:
A specific address in a town or city.
A ZIP code, for example, type in 36925 York for York, Alabama.
A city to navigate to a city center, for example, type in Kingston for Kingston, NY.
In Points of Interest, you can search for the following:
A POI (Point of Interest), for example type in museum.
In Latitude Longitude, you can search for the following:
Latitude and longitude coordinates, for example, type in:
N 40°45′28″ W 73°59′09″.
69
Entering search terms
STEP-BY-STEP SEARCH ONLY
Select Drive To in the Main Menu, then select Address or Point of Interest. The search screen
shows the keyboard and the following buttons:
1. Back button
Select this button to go back to the previous screen.
2. Search input box
Enter your search term here. As you type, matching addresses or POIs are shown.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.
Tip: To edit, select a word you have already typed to place the cursor. You can then insert or
delete characters.
3. Country or state selector
Select the country or state you want to search.
4. View button
Select this button to return to the map view or guidance view.
5. 123?! button.
Select this button to use numbers and symbols on your keyboard. Select the =\< button to toggle
between the numbers and more symbols. Select the ABC button to go back to the general keyboard.
6. Keyboard layout button
Select this button to change your keyboard layout to another language. You can choose up to four
layouts from the list. If you have more than one layout selected, selecting the keyboard layout
button opens a pop-up so you can quickly swap between your selected keyboard layouts. Press
and hold this button to go directly to the list of all the layouts.
7. Done button
Select this button to hide the keyboard.
8. Show/hide keyboard button
Select this button to show or hide the keyboard.
70
Tip: Select the Shift key once to make the next letter you type upper case. Double tap the Shift
key to use Caps-Lock where all the letters you type are upper case. Select the Shift key once to
quit Caps-Lock.
Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the
screen.
Working with search results
STEP-BY-STEP SEARCH ONLY
Your Address or Point of Interest search results are shown in a list.
Tip: To see more results, hide the keyboard or scroll down the results list.
When you select an address from the list of search results, you can choose to show it on the map, add
a crossroad, or plan a route to that chosen location. To get an exact address you can add the house
number. When you select a POI from the list of search results, it is shown on the map.
71
When you show the address or POI on the map, you can use the pop-up menu to add the location to
Legal and financial services
Court house
ATM
Legal - Attorneys
Bank
Legal - other services
Food services
Convenience store
Fast food restaurant
My Places. If a route is already planned, you can add the location to your current route.
Note: The best search results are shown on the map. When you zoom in, the lower ranked search
results are gradually shown.
About ZIP codes
You can search using a ZIP code to get closer to the area in which you want to find an address or POI.
When you search using a ZIP code, your results include all the streets in a city district, the whole town,
or the towns and villages within that ZIP code area.
Note: If you search using a ZIP code you will not get a specific address in your results.
You do not have to use the state or province postal abbreviation or first change the state or province
because this is included in the ZIP code.
For example, a search for York in the whole map returns a long list of possible results. Adding a space
followed by the ZIP code narrows the results down to the York that you are looking for.
List of POI type icons
72
Restaurant
Chinese restaurant
Accommodation
Hotel or motel
Luxury hotel
Campground
Economy chain hotel
Emergency services
Hospital or clinic
Dentist
Police station
Veterinarian
Doctor
Fire station
Car-related services
Outside parking
Gas station
Parking garage
Car wash
Car dealer
Vehicle inspection center
Rental car facility
Electric/hybrid car charging
point(s)
Rental car parking
Car repair facility
Other services
Embassy
Pet services
Government office
Telecommunication
73
Company
Community service
Post office
Pharmacy
Shopping center
Beauty services
Tourist information office
Shop
Education
College or university
School
Library
Convention center
Leisure
Casino
Winery
Theater
Tourist attraction
Movie Theater
Zoo
Concert hall
Amusement park
Museum
Exhibition center
Opera
Cultural center
Nightlife
Leisure center
74
Children's Farm
Sport
Sports Park
Swimming pool
Mountain peak
Water sports
Beach
Tennis court
Park or recreation area
Ice skating rink
Yacht basin or marina
Sports center
Stadium
Golf course
Religion
Church
Place of worship
Travel
Railroad station
Mountain pass
Airport
Scenic or panoramic view
Ferry terminal
ZIP code
Note: Not used in all
countries.
Border crossing
Residential area
75
Bus station
City center
Toll plaza
Electric/hybrid car charging
stations
Rest area
Truck stop
Planning a route using step-by-step search
Using destination prediction
What is destination prediction?
Your GO can learn your daily driving habits to saved favorite Places and it can also suggest
destinations when you start the device from sleep mode, for example, when driving to Work in the
morning.
Getting ready for destination prediction
Before you get your first suggested destination, your device needs some time to learn about your
habits. The more regularly you drive with your GO, the faster you will get suggestions and the more
accurate the suggested destinations will be.
To receive predicted destinations, you need to do the following:
Destination prediction is switched ON by default, but if it has been switched off go to Settings >
System > Your information and privacy, switch on Keep trip history on this device for op-
tional features.
Make sure no route is planned.
If your device has voice control, switch voice control ON. Make sure that your volume is not muted
and is set higher than 20%.
Do some driving for a few days, planning routes to your favorite My Places destinations.
Using destination prediction
Important: If your device has voice control, you can say "Yes" or "No" or select the Yes or No button.
If your device prompts "Going to X?," where X is a destination, you have 12 seconds to respond yes or
no.
Tip: If you don't respond yes or no, your GO assumes a yes.
To respond yes, say "Yes" or select Yes. Your device plans a route to your destination.
To respond no, say "No", select No, or tap the screen to return to the map.
Switching destination prediction on or off
You can turn destination prediction on or off at any time. See Route planning and Voice Control (if
your device has voice control) for information on how to switch this feature on or off.
76
Planning a route to an address
STEP-BY-STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To plan a route to an address, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Drive To.
3. Select Address.
You can change the country or state setting by selecting the flag before you select a city.
4. Enter the town or city name, or the ZIP code.
Towns with similar names are shown in the list while you type.
When the correct city or town appears in the list, select the name.
5. Enter the street name.
Streets with similar names are shown in the list while you type.
When the correct street name appears in the list, select the name.
77
6. Enter the house number.
Tip: If the house number does not exist then it appears red. The nearest house number is then
shown in the Drive to button.
7. Select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a city center
STEP-BY-STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To plan a route to a city center, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Drive To.
3. Select Address.
You can change the country or state setting by selecting the flag before you select a city.
4. Enter the town or city name.
Towns with similar names are shown in the list while you type.
78
When the correct city or town appears in the list, select the name.
5. Select the city center POI.
6. Select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
79
Planning a route to a POI
STEP-BY-STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To plan a route to a POI type or a specific POI using search, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Drive To.
3. Select Point of Interest.
You can change the country or state setting by selecting the flag before you select a city.
4. Choose where to search. You can select from one of the following options:
- Near me.
- In town or city.
- Along route if you have planned a route.
- Near destination if you have planned a route.
- Near point on map if you have selected a point on the map.
- Near departure point if you have planned a route or a track.
5. Enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction. Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
As you type, suggestions based on what you have entered are shown.
6. Select a POI type or an individual POI. If you selected a POI type, select a POI.
The location is shown on the map.
80
7. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address, and email.
8. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI using online search
STEP-BY-STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
Note: Searching online is only available on connected devices. To search online on your GO, you
must be connected to TomTom services.
If you did a POI search but could not find the POI you were looking for, you can search TomTom
Places online. To find POIs by searching online, do the following:
1. Search for a POI using Drive to in the Main Menu.
The search results are shown in a list.
2. Scroll to the bottom of the list and select Search Places Online.
81
3. Use the keyboard to enter the name of the POI you want to find, then press the Search button on
the keyboard.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction. Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
Note: When searching, you can search near your current location, in a town or city, or near your
destination. If you want to change how the search is done, select the button to the right of the
search box.
The search results are shown in a column.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map
button:
4. Select an individual POI from the list.
The location is shown on the map.
5. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address, and email.
6. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
82
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using the map
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To plan a route using the map, do the following:
1. Move the map and zoom in until you can see the destination that you want to navigate to.
Tip: You can also select a map symbol to open the pop-up menu, then select the Drive/Ride
button to plan a route to that location.
2. When you have found your destination on the map, select it by pressing and holding the screen for
about one second.
A pop-up menu shows the nearest address.
3. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
83
Tip: You can use the location you selected in other ways, such as adding it to My Places, by
selecting the pop-up menu button.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using My Places
To navigate to one of My Places from your current location, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select My Places.
A list of all your Places opens.
3. Select the Place you want to navigate to, for example Home.
84
Your chosen Place is shown on the map with a pop-up menu.
4. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using coordinates using step-by-step search
STEP-BY-STEP SEARCH ONLY
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To plan a route using a pair of coordinates, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Drive To.
3. Select Latitude Longitude.
Tip: The example coordinates shown on the screen are your current latitude and longitude.
4. Type in your pair of coordinates. You can enter any of these coordinate types:
Decimal values, for example:
N 40.77000 W -73.96855
40.77000 -73.96855
85
Tip: For decimal values you don't have to use a letter to indicate the latitude and longitude.
For locations west of the 0 meridian and locations south of the equator, use a minus sign (-)
before the coordinate.
Degrees, minutes and seconds, for example:
N 40°43′53″ W 73°59′49″
GPS standard coordinates, for example:
N 40.77000 W -73.96855
Note: The bar below the coordinates turns red if you enter coordinates that are not recognized by
your GO.
5. As you type in the coordinates, suggestions are shown based on what you have entered. You can
continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map
button:
6. Select a suggestion for your destination.
The location is shown on the map.
7. To plan a route to this destination, select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route in advance
You can plan a route in advance before you drive it. You can save the route as part of your My Routes
list.
To plan a route in advance, do the following:
1. Search for the location you want to use as a starting point.
2. Select Show on Map.
3. Select the pop-up menu button.
86
A pop-up menu shows a list of options.
4. Select Use as Starting Point.
5. Search for the location you want to use as your destination.
6. Select Show on Map.
7. Select Drive/Ride in the pop-up menu.
Your route is planned using your chosen starting point and destination. The estimated trip time is
shown at the top of the route bar.
Tip: Stops, POIs, and Places can all be selected as starting points using their pop-up menus.
Tip: You can save the route in My Routes.
8. To drive to the starting point, select Drive/Ride at the top of the screen.
The starting point of the route is converted to your first stop and then the route is planned. Guid-
ance to your destination begins from your current location. As soon as you start driving, the
guidance view is shown automatically.
Changing the starting point to be your current location
1. Select the starting point of the route in the map view.
2. Select the pop-up menu button.
A pop-up menu shows a list of options.
3. Select Remove Starting Point.
Your route is replanned with your current location as the starting point. The original starting point is
removed from your route.
Changing the starting point into a stop
1. Select the starting point on the route in the map view.
2. Select the pop-up menu button.
87
A pop-up menu shows a list of options.
3. Select Change to a Stop.
Your route is replanned with the starting point changed into a stop.
Finding a parking lot
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To find a parking lot, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Parking.
The map opens showing the locations of parking lots.
If a route is planned, the map shows parking lots near your destination. If a route isn't planned, the
map shows parking lots near your current location.
88
You can change the screen to show a list of parking lots by pressing this button:
You can select a parking lot from the list to locate it on the map.
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.
If you want to change how the search is done, select the button to the right of the search box. You
can then change where the search is carried out, for example, to search near you or the whole
map.
3. Select a parking lot from the map or the list.
A pop-up menu opens on the map showing the name of the parking lot.
4. Select Drive/Ride, depending on which device you are using.
89
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: You can add a parking lot as a stop on your route by using the pop-up menu.
Finding a gas station
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To find a gas station, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Gas Station.
The map opens showing the locations of gas stations.
If a route is planned, the map shows gas stations along your route. If a route isn't planned, the
map shows gas stations near your current location.
You can change the screen to show a list of gas stations by pressing this button:
You can select a gas station from the list to locate it on the map.
90
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.
If you want to change how the search is done, select the button to the right of the search box. You
can then change where the search is carried out, for example, to search near you or the whole
map.
3. Select a gas station from the map or the list.
A pop-up menu opens on the map showing the name of the gas station.
4. Select Drive/Ride, depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: You can add a gas station as a stop on your route by using the pop-up menu. A gas station
that is a stop on your route has a blue icon.
91
The Current Route menu
Clear Route / Clear
Track
Select this button to clear the currently planned route or track.
The Current Route Menu closes and you return to the map view.
Skip Next Stop
Select this button to skip the next stop on your route.
Find Alternative
You see this button when you have planned a route. Select this button to
show up to three alternative routes on the map view.
Avoid Blocked
Road
Select this button to avoid an unexpected obstacle that is blocking the road
on your route.
Avoid Part of
Route
Select this button to avoid part of a route.
Changing your route
When you have planned a route or track, select the Current Route or Current Track button in the
Main Menu to open the Current Route or Current Track Menu.
The following buttons are available in the menu:
92
Avoid Toll Roads
and More
Select this button to avoid some types of route features that are on your
currently planned route. These include ferries, toll roads and unpaved
roads.
You can also avoid route features using the route bar.
Show Instructions
Select this button to see a list of turn-by-turn text instructions for your
planned route.
The instructions include the following:
Your current location.
Street names.
Up to two road numbers shown in road signs whenever available.
An instruction arrow.
An instruction description.
The distance between two consecutive instructions.
Exit number.
The full addresses of stops on your route.
Tip: Select an instruction to see a preview of that section of the route in
the map view.
You can also select the instruction panel in the guidance view to see
turn-by-turn text instructions.
Add Stop to Route
Select this button to add a stop to your currently planned route. You can
also add a stop to your route directly from the map.
Add to My Routes
If you plan a new route that has not already been saved, you see this
button. Select this button to save this route as part of your My Routes list.
Save Changes to
Route
If you make a change to a My Route, you see this button. Select this button
to save the changes.
Change Route
Type
Select this button to change the type of route used to plan your route. Your
route will be recalculated using the new route type.
Reorder Stops
Select this button to see the lists of stops for your current route. You can
then change the order of the stops on your route.
93
Drive to Route or
Track
Select Drive to Route to plan a route from your current location to the
starting point of a My Route. The starting point is converted to a stop.
Drive to Track plans a route to the nearest point of the track from your
current position.
Drive to Starting
Point
On the Current Track menu, select this button to plan a route to the starting
point of the track. The starting point is converted to a stop. For more
information, see Navigating using a track.
Share Track
On the Current Track menu, select this button to export the current track as
a GPX file and save it on a memory card for sharing with other users.
Play Route or
Track Preview
Select this button to watch a preview of your planned route or track.
Stop Route or
Track Preview
Select this button to stop the preview of your planned route or track.
Avoiding a blocked road
If there is a blocked road on your route you can change your route to avoid it.
1. In the guidance view, select the current location symbol or the speed panel.
Tip: The speed panel is only shown when you have started driving on your route.
2. Select Avoid Blocked Road.
A new route is found that avoids the blocked road. You may be shown up to two alternatives
depending on the road network between you and your destination.
The new route is shown on the map view with the difference in travel time in a balloon.
Note: It may not be possible to find an alternative route around the blocked road if none exists.
3. Select the new route by selecting the time balloon.
Guidance to your destination resumes avoiding the blocked road. As soon as you start driving, the
guidance view is shown automatically.
94
Avoiding part of a route
If part of a road is blocked or you wish to avoid part of a route, you can select a specific section of a
route to avoid.
1. Select the Main Menu button to open the Main Menu.
2. Select Current Route.
3. Select Avoid Part of Route.
A screen opens showing a list of the sections that comprise your current route.
4. Select the section of the route that you want to avoid.
A preview shows you the section you have chosen on the map.
5. Select Avoid.
A new route is found that avoids your chosen route section. The new route is shown on the map
view.
Note: It may not be possible to find an alternative route around the route section if none exists.
Guidance to your destination resumes avoiding your chosen route section. As soon as you start
driving, the guidance view is shown automatically.
Finding an alternative route
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To find an alternative route, do the following:
1. Plan a route as usual.
2. On the map view, select the route itself.
3. Select the pop-up menu button to open the menu.
4. Select Alternative Route and then select Find alternative.
Up to three alternative routes are shown on the map view. Each alternative route shows the
difference in travel time in a balloon. You can also select the km/mi button to show the difference
as a distance.
95
Tip: Information from the TomTom Traffic is used when calculating alternative routes. Any route
that is 50% longer in time than the original route is not shown.
5. Select your chosen route by tapping on the time balloon.
Guidance to your destination begins. As soon as you start driving, the guidance view is shown
automatically.
Note: There are two other ways of finding alternative routes:
1. Select Current Route in the Main Menu, followed by Find Alternative.
2. If your device has voice control, say "Find alternative".
Types of route
Select Change Route Type to change the type of route planned to your current destination. Your
route is recalculated using the new route type.
You can select the following types of route:
Fastest route - the fastest route to your destination. Your route is constantly checked taking into
account the traffic conditions.
Shortest route - the shortest route to your destination. This may take much longer than the
fastest route.
Most eco-friendly route - the most fuel-efficient route.
Avoid interstate highways - this type of route avoids all highways.
Winding route - the route with the most turns.
Note: Winding routes are only available for TomTom Rider navigation devices.
You can set the default route type in the Settings Menu.
Avoiding features on a route
You can choose to avoid some features that are on your currently planned route. You can avoid the
following route features:
Toll Roads
Ferries and car shuttle trains
Carpool Lanes
Unpaved Roads
Note: Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV lanes) and are
not present in every country. To travel on these lanes, you may need to have more than one person
in the car, for example, or the car may need to use environmentally-friendly fuel.
If you choose to avoid a route feature, a new route is planned.
96
In Route Planning in the Settings Menu, you can set how each route feature is handled when a new
route is planned.
To avoid a feature on your route, do the following.
1. Select the Main Menu button to open the Main Menu.
2. Select Current Route.
3. Select Avoid toll roads and More.
A screen opens showing a list of the features you can avoid. The features found on your route are
highlighted.
4. Select feature that you want to avoid.
5. Select OK.
A new route is found that avoids the route feature. The new route is shown on the map view.
Note: It may not be possible to find an alternative route around the route feature if none exists.
Guidance to your destination resumes. As soon as you start driving, the guidance view is shown
automatically.
Avoiding an incident or route feature using the route bar
You can avoid an incident or route feature that is on your route.
Note: It may not be possible to find an alternative route around the incident or route feature if none
exists.
1. In the route bar, select the symbol for the route feature you want to avoid.
2. The route feature is shown on the map together with the pop-up menu.
3. Select Avoid in the pop-up menu.
A new route is found that avoids the route feature.
Adding a stop to your route from the current route menu
1. In the Main Menu, select Current Route.
2. Select Add Stop to Route.
The map view is shown.
3. To select a stop, do one of the following steps:
Zoom in on the map, then press and hold to select a location. In the pop-up menu, select Add.
97
Select Search and search for a location. When you have found a location, select Add.
Your route is recalculated to include your stop.
Adding a stop to your route using the map
1. Press the switch view button to show the map.
Your complete route is shown on the map.
2. Zoom in on the map, then press and hold to select a location.
3. Select the pop-up menu button.
4. Select Use in Route.
5. Select Add to Current Route.
Your route is recalculated to include your stop.
Deleting a stop from your route
1. In the route bar, press the stop you want to delete.
The map zooms in to the stop and shows a pop-up menu.
Tip: If you select the wrong stop, press the back button to return to the map.
2. Select Delete This Stop.
The stop is deleted and your route is recalculated.
Skipping the next stop on your route
1. In the Main Menu, select Current Route.
2. Select Skip Next Stop.
The map view is shown. The next stop on your route is deleted and your route is recalculated.
Reordering stops on a route
1. In the Main Menu, select Current Route.
2. Select Reorder Stops.
The map view is shown with the route cleared. The starting point, destination and all the stops are
shown.
3. Select the stops one by one in the order you wish to drive them.
The symbols change to a flag as you select each stop. The last stop you select becomes your
destination.
Your route is recalculated with the stops in the changed order.
98
About My Routes
My Routes
My Routes provides an easy way to save and retrieve routes and tracks.
You may want to use My Routes in one or more of the following situations:
While working - Your job involves driving several routes with multiple stops on a daily basis. Your
routes can change and you need to be flexible and be able to change the order of your stops or
change the planned route.
While on vacation - You are going on vacation and want to plan and save a route. Your route
includes scenic roads, stops at various hotels, and other places like tourist attractions.
While touring - You want to follow a tour you have downloaded from the internet, or drive a route
another user has shared with you.
While commuting to work - You want to add one or two regular stops between home and work.
Your route back home in the evening is the reverse of your route to work in the morning.
Routes can be created and saved on your GO or in MyDrive. You can also use a tool such as Tyre Pro
to create and edit routes and tracks.
About routes and tracks
The term "route" includes two types of route from one place to another:
Routes have a starting point and a destination, and perhaps some stops. Your device calculates
your preferred type of route between all these points, for example, the fastest or most economical,
and uses Traffic. You can edit a route by, for example, adding stops or moving the starting point.
Routes can be imported but cannot be exported from your device.
Tracks also have a starting point and a destination, but have no stops. Your route follows the
track as closely as possible, ignoring your preferred type of route and traffic conditions, and any
traffic on the route. You can only edit tracks using tools such as Tyre Pro. Tracks can be imported
and exported from your device.
Tip: Tracks have a dotted arrow!
Important: Routes and tracks cannot be stored on the same memory card as maps because different
memory card formatting is used.
About GPX and ITN files
GPX files (GPS exchange format)
GPX files contain a very detailed recording of where you have been on your track, including any
off-road locations. GPX files become tracks after import.
99
Using GPX files
There are several things you can do with your GPX file:
Use a tool such as Tyre Pro to view your track file.
Export to a memory card or directly to your computer, then use your computer to view the file
using software such as Google Earth.
Note: While viewing your recording, you may notice that the recorded GPS locations do not
always correspond with the roads. This can happen for several reasons. Firstly, your device tries
to keep the files small and this can cause a slight loss of data precision. Secondly, your device
records the actual data from the GPS chip for an accurate representation of where you’ve been,
rather than what you see on your screen. Thirdly, the software with which you view the recording
may have the maps misaligned.
Share the file with friends by exporting it.
Note: Tracks can be imported and exported.
ITN files (TomTom's own Itinerary file format)
An ITN file contains less detail than a GPX file. An ITN file can contain a maximum of 255 locations
which is enough to recreate a route accurately. ITN files become routes after import.
Using ITN files
There are several things you can do with your ITN file:
You can import an ITN file onto your TomTom GO so you can travel that same route again and get
navigation instructions.
Use tools such as Tyre Pro to view your route.
Note: Routes can be imported but cannot exported.
Saving a route
1. Plan a route using the steps described in Planning a route.
Tip: If you cannot see your planned route on the map view, select the back button to show your
route.
2. Select the route.
3. Select the pop-up menu button to open the menu.
4. Select Manage Route, then Add to My Routes.
The name of the route is shown in the edit screen.
100
Loading...