GUARANTEE
This pump product is guaranteed to do the work for which it is intended when properly installed and operated. It is
warranted to be free of defects in material and workmanship for a period of two years from date of manufacture. The
only exception shall be when proof of purchase or installation is provided and then the warranty period shall be from
the date thereof.
How To Claim Warranty
The dealer from whom you purchased your unit has a thorough knowledge of its operation and maintenance. If
trouble develops, please consult the dealer.
If a unit or part should prove defective within 24 months, return it to your dealer, transportation charges prepaid. The
repair will be made or a replacement unit or part will be supplied free of charge. The serial number of the unit, or unit
from which the defective part is taken, must be supplied.
This warranty does not obligate the manufacturer to bear the cost of field labor or transportation in connection with the
replacement or repair of defective parts or units, nor shall it apply to any product upon which repairs or alterations
have been made, unless authorized by the manufacturer.
The manufacturer shall in no event be liable for consequential damages or contingent liabilities arising out of the
failure of any product, its power unit or its accessories to operate properly. No express, implied or statutory warranty
other than herein set forth is made authorized to be made by the manufacturer.
Trouble Shooting Checklist
1. Pump does not run or hums
• Tripped breaker, blown or loose fuse or other interruption of power
• Water level too low for float switch to operate
• Float may be stuck - it should operate freely in basin
• Power cord not making contact at pump - tighten locking nut on pump
• Power cord not making contact in wall receptacle
• Thermal protector switch opened - allow pump to cool
• Return for service
2. Pump runs or hums but does not pump or delivers insufficient
capacity
• Pump not properly sized for application
• Incorrect voltage
• Discharge restricted
• Shut-off valve closed
• Impeller jammed or inlet screen plugged with trash or debris
• Pump may be air locked - start and stop pump several times
• Return for service
3. Pump will not turn off
• Float switch stuck in the up position - make sure it is free in basin
• Excessive inflow or pump not properly sized for application
• Return for service
4. Fuse blows or circuit breaker trips when pump starts
• Fuse size or circuit breaker may be too small - need 15 amps
• Impeller jammed or rubbing on trash and debris
• Return for service
5. Pump cycles too frequent
• Check valve not installed or leaking
• Return for service
6. Water or soap suds come out of vent pipe
• Vent pipe is too short or too small in diameter
• Rate of inflow exceeds pump output
WATERGROUP INC. WATERGROUP COMPANIES INC.
FRIDLEY, MN REGINA, SK • CAMBRIDGE, ON
1-800-354-7867 1-877-288-9888
www.watergroup.com