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Outlook of devices, aslo colour scores can be revised without any special advance
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TABLE OF CONTENTS
1. Important information
2. Precautions
3. Application of water heater
4. Performance parameters
5. Water heater description
6. Scope of delivery
7. Water heater installation
Location
Water heater mounting methods
Water heater mounting
Connection to water main
Connection to electric mains
8. Water heater control
9. Water heater operation
10. Maintenance
11. Troubleshooting
12. Wiring diagram
13. Serial number and production date
Dear customer!
Thank you for your good choice. You purchased TIMBERK
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electric storage water heater. It will serve you for a long time!
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TIMBERK electric storage water heaters will provide a lot
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of hot water and will automatically maintain the specified
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temperature. They are perfect to provide hot water for country
houses, cottages, baths and other standalone amenity rooms.
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Please, read this operation manual carefully prior to use of the water heater.
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This operation manual contains important information regarding your
safety, as well as recommendations on the proper operation of the unit and
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its maintenance.
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Save this operation manual together with the guarantee card, cash register
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receipt, if possible, cardboard box and packing material.
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Different types of this device are described in this manual.
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The purchased water heater can slightly differ from the one, described in
the manual, but that doesn’t affect methods of its use and operation.
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1. IMPORTANT INFORMATION
IMPORTANT!
Important precautions and instructions, contained in
this manual, do not account for all possible modes and
situations to be encountered. It is vital to understand
that common sense, caution and thoroughness are the
factors that are impossible to be built-in in any product.
These factors must be taken into consideration by
a person, interested in proper operation of the unit.
The manufacturer does not bear any responsibility in
case when the unit or its parts are damaged during
transportation, as a result of improper installation,
voltage fluctuations, as well as if some part of the unit
was altered or modified.
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2. PRECAUTIONS
Certain precautions are to be observed upon use of the water heater.
Improper use due to ignoring precautions may harm health of the user and
other people as well as damage their property.
1. Any electrical appliance must be under control upon its use, especially if
there are children nearby. Make sure children do not touch the appliance.
2. Prior to installation of the water heater, not connecting it to the electrical
main, check and make sure that the outlet for the water heater has a
ground contact and it is properly earthed. If there is no earth loop in your
electrical main then using of the water heater will be dangerous for your life.
3. Connect the water heater only to 220V/50Hz electrical main. If necessary,
find out parameters of your main at power suppliers.
4. To prevent overheating and risk of fire as well as damage of inner
electrical main do not modify the power cord’s length and do not connect
the water heater through power extension cord.
5. It is forbidden to switch on the water heater if it is not filled with water or
if water cannot go through the pressure safety valve.
6. Never use the water heater if it is damaged.
7. Do not remove the water heater cover when it is in operation.
8. Immediately unplug the water heater from the electrical main if strange
sounds, odour or smoke comes out from it.
9.Always unplug the water heater from the electrical main during
thunderstorm.
10. Prior to cleaning and maintenance of the water heater unplug it from the
electrical main every time. Cleaning and maintenance must be performed
in compliance with the instructions contained in this manual.
11. Do not use hazardous chemical substances to clean the water heater
and prevent their contact with the appliance.
12. To prevent electrical shock the damaged power cord must be replaced
only by qualified specialists in manufacturer’s authorized service centres.
13. To prevent electrical shock do not place the power cord nearby heating
devices and flammable or combustible agents.
14. As temperature of water in the water heater can reach 75°C when it is
in operation you should not place your body parts under hot water upon
the first run. To prevent burns you should adjust the temperature of the
outflowing water.
15. Do not use the water heater for purposes not stipulated in this
instruction manual.
16. Do not use the water heater in an explosive or corrosive environment.
Do not store petrol and any other volatile flammable liquids near to the
appliance. It is very dangerous!
17. It is forbidden to make alterations in the design of the water heater or
modify it.
18. Any service works must be performed by a specialized organisation
and qualified specialists. Improper installation may cause voiding of
guarantee maintenance.
19. The water heater is not intended for use by children and persons with
reduced physical, sensory or mental capabilities, or a lack of experience
and knowledge unless they are under supervision or instructed on using of
the appliance by a person responsible for their safety. Children should be
controlled to ensure that they do not play with the appliance.
3. APPLICATION OF WATER HEATER
Electric water heater is used to heat cold water from water supply. Unit is
for household use.
4. PERFORMANCE PARAMETERS
1. Completely automatic control: automatic water heating, continuous
automatic water temperature control.
2. 3D Logic® three-stage protection system:
DROP Defense – leakage protection and protection against surplus
pressure within a tank (pressure safety valve)
SHOCK Defense – current leakage protection (GFCI is built in the plug of
appliance’s power cord)
HOT Defense – two-stage overheating protection (thermostat and
temperature limiter)
All protection systems are reliable and safe.
3. Pipes of heating elements are designed taking into account high heat
load: safe and reliable, with an increased service life.
4. NON CFC urethane foam insulation of increased thickness: excellent heat
insulation that allows to efficiently retain accumulated heat and save energy.
5. Temperature controller: accurate and reliable water temperature control.
6. Magnesium anode is for additional protection of the tank and seam joints.
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Technical characteristics
HEATING
Technical characteristics of water heaters are given below in Table 1.
Table 1
DescriptionUnitsSWH ME2 10 VSWH ME2 10 VU
Product itemV/Hz
220~/50220~/50
IMPORTANT!
Technical characteristics of the water heater you
purchased as of the date of manufacture correspond
to data, specified in the table. Technical characteristics
and scope of delivery can be revised without any prior
notice.
Rated currentA
Power supplyW
Tank capacityL
Rated pressureMpa
Water protection–
Protection class–
Heating time,
at Δ 30 ºC
Appliance
dimensions
Net weightkg
Factual year energy
consumption
Constant daily
heating loss
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min
mm
kW•h
kW•h / day
9,19,1
15001500
1010
0,70,7
IPX4IPX4
II
10*10*
Ø280×428Ø280×428
6,66,6
365,0365,0
0,880,88
Dimensional features
Dimensional features of ME2 series water heater (in mm) according to
Fig.1, are given below in Table 2.
Table 2
Capacity, lABCDE
ME2 series10232410280100428
HEATING
EE
HEATING
Fig. 1
5. WATER HEATER DESCRIPTION
6. SCOPE OF DELIVERY
МE2 series (Fig. 2)
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9
8
Fig. 2
1 – top composite protective cover
2 – external case
3 – inner tank
4 – heating element
5 – bottom composite protective cover
6 – urethane foam heat insulation layer
7 – inlet nozzle
8 – hot water outlet nozzle
9 – indicator lamp
10 – control panel
1. Water heater – 1 pc.
2. Securing plate – 1 pc.**
3. Pressure safety valve – 1 pc.
4. Discharge pipe – 1 pc.
5. Operation manual – 1 pc.
6. Guarantee card – 1 pc.
7. Packing – 1 pc.
7. WATER HEATER INSTALLATION
Location
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1. Electric water heater should be mounted on a firm wall.
2. The wall, where the electric water heater is to be mounted, must withstand
at least the double weight of the water heater, fully filled with water; there
must be no cracks and other damages on the wall. Otherwise it is necessary
to take measures to strengthen the mounting or mount the water heater on
a special support.
3. If a bathroom is too small, the water heater can be installed elsewhere,
unexposed to direct sunlight and unavailable for moisture. However, to
reduce heat losses in pipelines, the location, where a water heater is to be
installed, must be as close to the place, where hot water is used, as possible.
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Water heater mounting methods
HEATING
HEATING
Fig. 3 shows the way to mount the water heater for one consumption point.
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Water heater mounting methods
Fig. 4 shows the way to mount the water heater for several consumption
points.
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3
4
Fig. 3
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1 – power cord
2 – outlet nozzle
3 – hot water flow adjustment tap*
4 – mixer*
5 – shower header*
6 – cold water supply adjustment tap
7 – discharge pipe
8 – composite pressure safety valve
9 – inlet nozzle
* not included in the scope of delivery
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HEATING
HEATING
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8
6
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Fig. 4
1 – power cord
2 – mounted water heater
3 – composite pressure safety valve
4 – cold water inlet tap*
5 – mixer*
6 – shower header*
7 – water main shut-off valve
8 – discharge pipe
9 – water main
10 – tub*
11 – T-bend
12 – magnesium anode-nozzle for water discharge
* not included in the scope of delivery
*Water heater mounting
NOTE:
Please, use accessories, provided by the
manufacturer, to install the water heater. Electric
water heater must not be mounted on a wall prior
you make sure that the bracket is installed firmly and
securely. Otherwise the electric water heater may fall
down from the wall, which may cause its damage and
even serious accidents involving bodily injury. When
determining points for bolt holes, it is necessary to
provision some spare space between the lower part
of the water heater and the floor, and as to the MS2 10
H/RS2 line there also must be some space between
the right side (or left side for MS2 10 HU)of the water
heater and the wall on the right, not less than 0.6
m to make it convenient to perform maintenance if
necessary.
Fig. 5
NOTE:
In places or on the wall, where there may be a water
contact, the power outlet installation height must be
not less than 1.8 m.
1. Electric water heater should be mounted on a firm wall. If the wall is not
robust enough to hold the weight equal to the doubled weight of the overall
water heater weight, fully filled with water, then it should be mounted on a
special support.
2. After you chose the proper place to install the water heater, determine
points for holes for expansion hook bolts (to be determined in accordance
with the data sheet for the appliance you chose). Drill two holes of the
corresponding depth in the wall using a drill, dimensionally fit for expansion
bolts, enclosed with the water heater, insert bolts, turn the hook upwards,
securely tighten nuts and then hang the electric water heater on these
hooks.
To mount ME2 series water heater, fix a securing plate on a wall and hang
the water heater on it (Fig. 10 b).
3. Fix a power outlet to the wall. Requirements to the outlet are as follows:
230V/10A, single-phase, three-wired. It is recommended to place the
outlet on the right side above the water heater.
Connection to water main
1. The heater must be connected to water main with at least 0.1 MPa
pressure; maximum pressure is 0.7 MPa.
NOTE:
The water heater is the appliance, operating in such
a manner that pressure of water in the water heater
corresponds to the pressure of water in water main.
If pressure in the main exceeds 0.7 MPa, then it is
necessary to mount a pressure reducer before the
water heater so that pressure doesn’t exceed 0.7 MPa.
2. G1/2 diameter pipes are used to connect the water heater to the water
pipeline.
3. To prevent a leakage when connecting pipes, use rubber sealing gaskets
on the threaded pipe ends.
4. Screw a relief valve to the inlet nozzle, marked blue and embossed arrow
of the water flow direction, so that the water flow direction coincides with
direction of the arrow on the valve’s case.
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NOTE:
Do not mount additional accessories, such as a shutoff valve, between the relief valve and the inlet nozzle.
5. Water heater with the mounted valve must be connected to the water
main – install a shut-off valve at the water inlet point.
6. Connect the desired number of consumption points to the outlet nozzle,
marked red.
7. Check leak integrity of joints: open the shut-off cock and one of the
cock assemblies. After the tank is filled with water, as evidenced by issue
of water from the cock assembly, shut the cock assembly and check the
leak integrity of all joints.
IMPORTANT!
If water in the installation location contains a large
amount of calcium, manganese or iron salts, then
necessary to mount a respective filter in the delivery
system to reduce the amount of scale generated in
the tank and on the heating element.
Connection to electric main
IMPORTANT!
Prior to connecting the tank water heater, make sure
that the water heater is properly grounded. Proper
grounding is important to minimize electric shocks
and risk of fire. The power cord is equipped with a plug
with a grounding pin. The appliance must be used
with a properly grounded power outlet. If the outlet,
you are intending to use, is not properly grounded or
grounded by a time-delay fuse or a circuit breaker,
contact a qualified electrician to install a proper outlet.
1. The water heater is designed to be connected to 220V single-phase
electric main. Prior to connecting make sure that parameters of the electric
main in the place of connection correspond to parameters, specified on the
identification plate with technical parameters of the appliance. You should
follow the current electrical safety code when installing the water heater.
2. Power outlet must be designed for rated current not less than 10A,
copper stranded power cord not less than 3x1.5 mm
(for copper).
3. The power outlet and the plug must always remain dry to prevent
current leakage. Regularly check if the power plug is tightly connected to
the outlet. Do it in the following order: insert the power plug into the outlet,
switch off the water heater after half-hour operation and unplug the cord,
check if the plug is heated by your hand. If the plug is heated over 50°C,
then to prevent damages, accidents and fire as a result of bad electrical
contact, replace the outlet with a new one. A specialist must do this.
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in cross section
IMPORTANT!
To provide reliable operation and safe use of the
water heater, prior to the first run check if it is properly
connected to the 220V AC mains. The water heater to
be connected must be securely linked with the earth
circuit of your electric mains. If the water heater is not
grounded, then in case of a short circuit GFCI, supplied
with the heater, may not operate. It is dangerous.
8. WATER HEATER CONTROL
Fig. 6
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Termostat handale
Fig. 7
9. WATER HEATER OPERATION
SWH ME2 series
1. At first, open one of the discharge valves on the outlet of the water
heater, then open the inlet valve. The electric water heater will start filling
with water. When water flows from the outlet valve freely, it means the water
heater is fully filled with water and you can close the discharge tap.
Warning: During normal operation the inlet valve must be set “open”.
2. Plug the power cord into the outlet, an indicator light will light up.
IMPORTANT!
Power outlet must be designed for rated current not
less than 10A, copper stranded power cord not less
than 3 x 1.5 mm2 in cross section (for copper).
4. If you will turn the thermostat handle clockwise, you’ll increase the
temperature of heating. Maximum temperature inside inner tank is +75°C
approx. If you want to reduce the temperature of water, please, turn the
handle anticlockwise.
5. If you choose position of thermostat handle like “optimum” or , it
means you choose the most comfortable water temperature +58°C (±2°C).
6. The appliance can automatically control water temperature. When
water temperature in the water heater reaches the temperature, set by the
user, the heating is automatically switched off, and water temperature will
be maintained due to the heat insulation layer; when water temperature
drops to a certain level, heating is automatically switched off, in such a
way continuous hot water supply is provided. When the water heater
automatically switches off, the indicator light goes out.
7. If you will turn the thermostat handle clockwise, you’ll increase the
temperature of heating. Maximum temperature inside inner tank is +75°C
approx. If you want to reduce the temperature of water, please, turn the
handle anticlockwise.
8. If you choose position of thermostat handle like “optimum” or , it
means you choose the most comfortable water temperature +58°C (±2°C).
10. MAINTENANCE
3. The appliance can automatically control water temperature. When
water temperature in the water heater reaches the temperature, set by the
user, the heating is automatically switched off, and water temperature will
be maintained due to the heat insulation layer; when water temperature
drops to a certain level, heating is automatically switched off, in such a
way continuous hot water supply is provided. When the water heater
automatically switches off, the indicator light goes out.
Fig. 8
Fig. 9
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1. Check the power plug and outlet as often as possible. Secure electrical
contact and also proper grounding must be provided. The plug and outlet
must not heat excessively.
2. If the water heater is not used for a long time, especially in regions with low
air temperature (below 0°C), it is necessary to drain water from the heater to
prevent damage of the water heater (due to water freezing in the inner tank).
3. To ensure long reliable water heater operation, it is recommended to
regularly clean the internal tank and remove deposits on the electric heating
element of the water heater, as well as check condition (fully decomposed
or not) of the magnesium anode and, if necessary, replace it with a new one
in case of full decomposition.
Tank cleaning frequency depends on hardness of water located in this
territory. Cleaning must be performed by special maintenance services. You
can ask the seller for address of the nearest service center or find it on the
website www.timberk.com.
IMPORTANT!
If these actions had no positive result or the thermal
switch turns off repeatedly during a short period of
time, then you should de-energize the water heater,
cut off water supply and contact your local Timberk
Authorized Service Center for a consult or repair of the
appliance.
6. To drain water from the internal tank properly, you need to use the drain
hole water can also be drained through a composite relief valve (Fig. 15)
(unscrew the composite relief valve drain knob screw and set the drain
knob to the upper position, at that hot water tap must be open, and cold
water supply valve must be closed).
IMPORTANT!
The manufacturer provides an extended guarantee
for particular water heater components provided that
timely and proper routine maintenance is performed
by specialists of an authorized service center (see the
guarantee card).
4. Preventive operations must be performed upon strict observance of the
operation manual and safety precautions.
5. The water heater is equipped with a thermal switch, which cuts off power
supply of the heating element upon water overheating or its absence in the
water heater. If the water heater is connected to the mains, but water is
not heated and the indicator doesn’t light up, then the thermal switch was
switched off or not switched on. To reset the water heater to the operating
condition, it is necessary to:
– de-energize the water heater, remove the plate of the side/lower cover for
horizontal-type/vertical-type water heater respectively.
– for ME2 series water heaters: unscrew retaining nut of the thermal switch,
fastened on the flange of the heating element, turn over the thermal switch
and press the button, located in the center of the thermal switch, until it
clicks, Fig. 9;
– if the button cannot be pressed and there is no clicking, then you should
wait until the thermal switch cools down to the initial temperature.
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IMPORTANT!
Never drain water if its temperature is over 50°C since
it may result in burns.
7. Bear in mind to check serviceability of the relief valve every 14 days –
inspection method:
– turn the discharge lever to the left up until you feel the change of thread,
then water must start flowing from the valve’s hole. After checking the
water flow, return the lever to its initial position.
IMPORTANT!
If water doesn’t flow, then the valve is damaged.
In this case you must not use the heater and it is
recommended to call for a service technician.
8. If necessary, wipe external surfaces of the heater by a damp cloth with
soap.
11. TROUBLESHOOTING
Possible malfunctions and troubleshooting methods
Table 3
FailurePossible causesTroubleshooting method
Heating indicator light doesn’t light up,
water is not heated
Water doesn’t flow from the hot water
discharge cock
Water temperature is too highWater temperature control system
Water leakageSeal at the point of pipe connection
Water flows from the appliance’s case Breaking of the internal tank
Heating indicator light lights up but
water is not heated
1. Temperature adjustment device
is broken.
2. Temperature limiter was actuated or
was not switched on.
3. Temperature limiter is broken.Contact a repairer, TIMBERK service
1. Water feed is cut off.1. Wait until water supply is restored.
2. Water pressure is too low.2. Switch on the water heater again,
3. Water supply exhaust valve is
closed.
is damaged.
is broken.
(corrosion)Seal at the point of the
heating element connection is broken.
1. Temperature adjustment device
is broken.
2. Insufficient time for heating.2. Wait until water is heated.
3. Heating element is broken.3. Contact a repairer, TIMBERK
Contact a repairer, TIMBERK service
center.
Switch on the temperature switch
following instructions on its activation.
(page 15)
center.
when normal water pressure restores.
Contact a repairer, TIMBERK service
center.
Replace the joint seal.
Contact a repairer, TIMBERK service
center.
1. Contact a repairer, TIMBERK
service center.
service center.
Fig. 10
12. WIRING DIAGRAM
Temperature
limited
L
N
E
Switch – only for ME2
Thermostat
Heating
element
Indication
light
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11
NOTE:
Technical and any other characteristics of the
appliance can be revised.
Such changes may be introduced without warning and
prior notice to the consumers.
The manufacturer shall not be liable for changes in the
appliance’s wiring diagram that may be implemented
without notice to the consumers.
IMPORTANT!
To ensure reliable operation and safe use of the
water heater, prior to the first activation check if it is
correctly connected to 230V alternating voltage mains.
The water heater to be connected must be securely
connected to an earth circuit of your electric mains.
Timberk disclaims any liability for possible damage, directly or indirectly
caused by Timberk products to people, pets, property in case if it occurred
as a result of failure to observe rules and conditions of operation, unit’s
installation, deliberate or careless actions of the consumer or third parties.
The tank water heater is not intended to be used by children, old or disabled
people without supervision. Make sure to use the water heater carefully,
do not switch between modes abruptly, closely follow recommendations,
set forth in this operation manual. Children nearby the fan heater must be
supervised by adults and must never use the unit playing games.
Guarantee card is enclosed in the product package!
13. SERIAL NUMBER AND PRODUCTION DATE
Serial number, production month and year are included in ID LINE product
code. Sticker with ID LINE code is pasted on product surface. Month and
two last numbers of year is putted after symbol “-“.
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