Thermador T36FT820NS INSTALLATION INSTRUCTIONS AND OPERATION MANUAL

Freezer refrigerator T36FT..
THERMADOR.COM

en-us

Table of contents

1 Safety..........................................................................4
1.1 Safety definitions........................................................4
1.2 General information....................................................4
1.3 Intended use ..............................................................4
1.4 Restriction on user group ...........................................4
1.5 Safe transport ............................................................4
1.6 Safe installation..........................................................4
1.7 Safe use.....................................................................5
1.8 Damaged appliance ...................................................6
1.9 State of California Proposition 65 Warnings ...............6
2 Preventing material damage .....................................7
3 Environmental protection and energy-saving .........7
3.1 Disposal of packaging................................................7
3.2 Saving energy............................................................7
4 Installation and connection.......................................7
4.1 Included in delivery ....................................................7
4.2 Criteria for the installation location .............................7
4.3 Installing the appliance...............................................8
4.4 Preparing the appliance for first use...........................8
4.5 Connecting the appliance to the drinking water
connection .................................................................8
4.6 Connecting the appliance to the electricity supply ......8
5 Familiarizing yourself with your appliance ..............9
5.1 Appliance ...................................................................9
10.1 Connecting the appliance to a WLAN home net-
work (Wi-Fi) with WPS function................................17
10.2 Connecting the appliance to a WLAN home net-
work (Wi-Fi) without WPS function...........................17
10.3 Connecting the appliance to the HomeCon-
nect™ app ...............................................................17
10.5 Installing updates for the Home Connect soft-
ware.........................................................................18
11.1 Tips for storing food in the refrigerator compart-
ment ........................................................................18
12.1 Storage recommendations for the cool-fresh
compartment............................................................19
12.2 Storage times in the cool-fresh compartment at
32°F (0°C) ............................................................19
19.1 Product number (E-Nr.) and production number
(FD) .........................................................................29
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IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Observe the following safety instructions.

1.1 Safety definitions

Here you can find explanations of the safety sig­nal words used in this manual.
WARNING
This indicates that death or serious injuries may occur as a result of non-observance of this warning.
CAUTION
This indicates that minor or moderate injuries may occur as a result of non-observance of this warning.
NOTICE:
This indicates that damage to the appliance or property may occur as a result of non-compli­ance with this advisory.
Note:This alerts you to important information and/or tips.

1.2 General information

¡ Read this manual carefully. ¡ Keep the manual and the product information
in a safe place for future reference or for the next owner.
¡ Do not connect the appliance if it has been
damaged in transit.

1.3 Intended use

Only use this appliance:
¡ for chilling and freezing food, making ice and
dispensing water.
¡ In private households and in enclosed spaces
in a domestic environment.
¡ Up to an altitude of max. 13,100ft (4000m)
above sea level.

1.4 Restriction on user group

This appliance is not intended for use by per­sons (including children) with reduced physical, sensory or mental capabilities, or lack of experi­ence and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for their safety. Do not let children play with the appliance. Cleaning and user maintenance must not be performed by children unless they are being su­pervised.

1.5 Safe transport

Risk of injury
WARNING
The high weight of the appliance may result in injury when lifted.
Do not lift the appliance on your own.

1.6 Safe installation

Risk of electric shock
WARNING
Improper installations are dangerous.
Connect and operate the appliance only in ac­cordance with the specifications on the rating plate.
Connect the appliance to a power supply with alternating current only via a correctly installed socket outlet with grounding.
The protective conductor system of the do­mestic electrical installation must be properly installed.
Never equip the appliance with an external switching device, e.g. a timer or remote con­trol.
When the appliance is installed, the mains plug of the power cord must be freely accessi­ble. If free access is not possible, an all-pole isolating switch must be integrated in the per­manent electrical installation according to the installation regulations.
When installing the appliance, check that the
mains cable is not trapped or damaged. If the insulation of the power cord is damaged, that can be dangerous.
Never let the power cord come into contact
with heat sources.
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IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
en-us
Risk of explosion
WARNING
If the appliance's ventilation openings are sealed, a leak in the refrigeration circuit may re­sult in a flammable mixture of gas and air.
Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
Risk of fire
WARNING
It is dangerous to use an extended power cord and non-approved adapters.
Do not use extension cables or multiple socket strips.
If the power cord is too short, contact cus­tomer service.
Only use adapters approved by the manufac-
turer. Portable multiple socket strips or portable power supply units may overheat and cause a fire.
Do not place portable multiple socket strips or
power supply units on the back of the appli-
ance.

1.7 Safe use

Risk of electric shock
WARNING
Penetrating moisture may cause an electric shock.
Use the appliance in enclosed spaces only.
Never expose the appliance to intense heat or
humidity.
Do not use any steam cleaners or high-pres-
sure cleaners to clean the appliance.
Risk of suffocation
WARNING
Children may pull packaging material over their heads, or wrap themselves up in it and suffo­cate.
Keep packaging material away from children.
Do not allow children to play with packaging
material.
Children may breathe in or swallow small parts, causing them to suffocate.
Keep small parts away from children.
Do not allow children to play with small parts.
Risk of explosion
WARNING
Mechanical devices or other devices may dam­age the refrigeration circuit; flammable refriger­ant may escape and explode.
To accelerate the defrosting process, do not use any other mechanical devices or devices other than those recommended by the manu-
facturer. Products which contain flammable propellants and explosive substances may explode, e.g. spray cans.
Do not store products which contain
flammable propellants (e.g. spray cans) or ex-
plosive substances in the appliance.
Risk of fire
WARNING
Electrical devices within the appliance may cause a fire, e.g. heaters or electric ice makers.
Do not operate electrical devices within the
appliance.
Risk of injury
WARNING
Containers which contain carbonated drinks may burst.
Do not store containers that contain carbon-
ated drinks in the cool-fresh compartment be-
low 34°F (1°C).
Do not store containers which contain carbon-
ated drinks in the freezer compartment. Injury to the eyes caused by escaping flammable refrigerant and hazardous gases.
Do not damage the tubes of the refrigerant cir-
cuit or the insulation. The appliance may tip.
Do not stand or lean on the base, runners or
doors.
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IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Risk of cold burns
WARNING
Contact with frozen food and cold surfaces may cause burns by refrigeration.
Never put frozen food straight from the freezer compartment into your mouth.
Avoid prolonged skin contact with frozen food, ice and surfaces in the freezer compartment.
Risk of harm to health
CAUTION
To prevent food from being contaminated, you must observe the following instructions.
Leaving the door open for an extended period of time may lead to a considerable tempera­ture increase in the compartments of the ap­pliance.
Regularly clean the surfaces that may come into contact with food and accessible drain systems.
If water has not been dispensed for 5days, flush the water system.
Store raw meat and fish in suitable containers in the refrigerator so that they do not touch or drip on other food.
If the fridge/freezer is empty for an extended period of time, switch off the appliance, de­frost it, clean it and leave the door open to
prevent the formation of mold. Metal or metal-style parts in the appliance may contain aluminum. If acidic food comes into con­tact with aluminum in the appliance, aluminum ions may pass into the food.
Do not consume soiled food.

1.8 Damaged appliance

Risk of electric shock
If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap.
Call after-sales service. →
Improper repairs are dangerous.
Only original spare parts may be used to re­pair the appliance.
If the power cord of this appliance becomes damaged, it must be replaced by the manu­facturer, the manufacturer's customer service, or a similarly qualified person in order to pre­vent injury.
Risk of fire
WARNING
If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.
Keep open flames and ignition sources away from the appliance.
Ventilate the room.
Switch off the appliance. →
Unplug the appliance from the power source or switch off the circuit breaker in the fuse box.
Call customer service. →
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1.9 State of California Proposition 65 Warnings

This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:
WARNING
If the appliance or the power cord is damaged, this is dangerous.
Never operate a damaged appliance.
Never pull on the power cord to unplug the ap­pliance. Always unplug the appliance at the mains.
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Preventing material damage en-us
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Preventing material damage

2 Preventing material dam-
age
Preventing material damage
NOTICE:
The high weight of the appliance may damage the floor when it is moved.
Use a hand-cart and floor protection when moving the
appliance. When the appliance door is closed, the mullion rail should be closed (flush with the door edge) or damage may oc­cur.
Never open the mullion rail manually.
If the mullion rail has been opened, rotate it closed
(flush with the door edge) before closing the appliance
door. Using the base, runners or appliance doors as a seat or climbing surface may damage the appliance.
Do not stand or lean on the base, runners or doors. If the water pressure is too high or too low, this may impair functioning of the appliance.
Make sure that the water pressure in the water supply
system is at least 29psi (200kPa) and max. 116psi
(800kPa).
If the water pressure exceeds the maximum value spec-
ified, a pressure-reducing valve must be installed be-
tween the drinking water connection and the hose set of
the appliance. Modified or damaged water hoses may result in material damage and damage to the appliance.
Never kink, crush, modify or cut through water hoses.
Never re-use water hoses that have been used before.
Never pull on the water hose on the rear panel of the
appliance. Contamination with oil or fat may cause plastic parts and door seals to become porous.
Keep plastic parts and door seals free of oil and grease. Metal or metal-style parts in the appliance may contain aluminum. Aluminum reacts when it comes into contact with acidic foods.
Do not store unpackaged food in the appliance.

Environmental protection and energy-saving

3 Environmental protection
and energy-saving
Environmental protection and energy-saving

3.1 Disposal of packaging

The packaging materials are environmentally compatible and can be recycled.
Sort the individual components by type and dispose of
them separately.

3.2 Saving energy

If you follow these instructions, your appliance will use less power.
Selecting the installation location
¡ Keep the appliance out of direct sunlight.
¡ Install the appliance as far away as possible from heat-
ing elements, stoves and other heat sources: – Maintain a 11/4" (30mm) clearance to electric or gas
stoves.
– Maintain an 1113/16" (300mm) clearance to oil or
solid-fuel stoves.
¡ Never cover or block the exterior ventilation grilles.
Saving energy during use
Note:The arrangement of the fittings does not affect the
energy consumption of the appliance.
¡ Open the appliance only briefly. ¡ Never cover or block the interior ventilation openings or
the exterior ventilation grilles.
¡ Transport purchased food in a cooler and place quickly
in the appliance.
¡ Allow warm food and drinks to cool down before storing
them.
¡ Thaw frozen food in the refrigerator compartment to uti-
lize the low temperature of the food.
¡ Always leave some space between the food and to the
back panel.
¡ Pack food airtight. ¡ Open the freezer compartment door only briefly and
then close it properly.
¡ Vacuum the external ventilation grilles when they are
dusty.
Installation and connection

4 Installation and connection

Installation and connection

4.1 Included in delivery

After unpacking all the parts, check for any damage in transit and for completeness of delivery. If you have any complaints, contact your dealer or our af­ter-sales service →
The delivery consists of the following:
¡ Free-standing appliance ¡ Equipment and accessories ¡ Installation material ¡ Installation instructions ¡ User manual ¡ Explanation of the limited product warranty ¡ Warranty enclosure ¡ Energy label ¡ Information on energy consumption and noises ¡ Information about HomeConnect™

4.2 Criteria for the installation location

WARNING
Risk of explosion!
If the appliance is in a space that is too small, a leak in the refrigeration circuit may result in a flammable mixture of gas and air.
Only install the appliance in a space with a volume of at least 35ft3 (1m3) per 0.3oz (8g) refrigerant. The amount of refrigerant is indicated on the rating label.
→"Appliance", Fig.
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Depending on the appliance specifications
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Not in all countries
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The weight of the appliance may be up to 345lbs (155kg) depending on the model. The subfloor must be sufficiently stable to bear the weight of the appliance.

4.3 Installing the appliance

Install the appliance in accordance with the enclosed in-
stallation instructions.
4.4 Preparing the appliance for first
use
1. Remove the information material.
2. Remove the protective film and transit bolts, e.g. re-
move the adhesive strips and cardboard.
3. Clean the appliance for the first time. →
Page22
4.5 Connecting the appliance to the
drinking water connection
Requirements
¡ A shut-off valve must be installed on the water connec-
tion and be freely accessible following installation of the
appliance.
¡ Ensure that the water coming from the water connection
is potable.
1. Rinse the drinking water connection thoroughly until the
drinking water is no longer cloudy and contains no de-
posits.
If the drinking water is still cloudy or contains deposits,
install an external water filter system.
2. Install the drinking water connection according to the
enclosed installation instructions.
4.6 Connecting the appliance to the
electricity supply
1. Insert the non-heating appliance plug of the power ca-
ble into the appliance.
2. Insert the mains plug of the appliance's power cable in a
socket outlet nearby.
The connection data of the appliance can be found on
the rating plate.
3. Check the mains plug is inserted properly.
a The appliance is now ready to use.
→"Appliance", Fig.
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Familiarizing yourself with your appliance en-us
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Familiarizing yourself with your appliance

5 Familiarizing yourself with your appliance

Familiarizing yourself with your appliance

5.1 Appliance

Here you can find an overview of the parts of your appliance.
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Refrigerator compartment Cool-fresh compartment Freezer compartment Control panel Water dispenser
Fixed shelf → Pull-out container →
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Page13
Control panel (cool-fresh compartment) Cool-fresh container Ice cube maker
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en-us Familiarizing yourself with your appliance
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Ice storage container → Water filter Interior lighting Rating label Mullion rail with condensation protection Door rack for large bottles
Page13
Frozen-food pull-out container → Flat frozen food container → Frozen-food carrying container → Container divider → Screw foot
Note:Your appliance may differ from the diagrams with regard to features and dimensions.
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5.2 Control panel

You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
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switches Super cooling on or off.
Displays the set temperature for the refrigerator compartment in °F or°C.
/ (Refrigerator compartment) sets the
temperature of the refrigerator compartment.
switches freshness mode on or off.
switches energy-saving mode on or off.
switches holiday mode on or off.
switches the appliance on or off.
opens and closes the menu.
needs to be replaced.
switches Super freezing on or off.
Displays the set temperature for the freezer com­partment in °F or °C.
/ (Freezer compartment) sets the tem-
perature of the freezer compartment.
switches off the alarm.
lights up when the filter
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5.3 Control panel (submenu)

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You can configure further settings in the submenu.
Familiarizing yourself with your appliance en-us
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Displays the selected submenu.
/ (Submenu) is used to navigate
through the submenu.
opens the menu for setting Home Con-
nect.
the lighting.
opens the menu for changing the tempera-
ture unit.
opens the menu for setting
Displays the settings of the submenu.
/ (Submenu setting) changes the sub-
menu setting.
opens the menu for setting the door
alarm.
opens the menu for setting
the filter.
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en-us Features
1 2 3 4 5 6 7
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5.4 Control panel (cool-fresh compartment)

Using the control panel for the cool-fresh compartment, you can set the temperature and humidity in the cool-fresh com­partment.
4
sets the cool-fresh compartment storage
setting for meat and fish.
sets the cool-fresh compartment storage
setting for fruit.
sets the cool-fresh compartment stor-
age setting for vegetables.
sets the cool-fresh compartment storage
setting for beverages.
sets the cool-fresh compartment storage
setting for snacks. The light bar lights up if user-defined set-
tings have been set via the HomeConnect™app. You can find more information in the HomeCon­nect™app.
switches the button lock for the control
panel (cool-fresh compartment) off.
Features

6 Features

Features
The features of your appliance depend on the model.

6.1 Shelf

Note
Do not cover the interior ventilation openings.
NOTICE:
If fitted at an angle, the hooks on the shelf can scratch the rear panel of the refrigerator compartment.
Ensure that the shelf is horizontal and that the hooks
are properly fitted in place. To vary the shelf as required, you can remove the shelf
and re-insert it elsewhere.
→
"Removing the shelf", Page22
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Features en-us

6.2 Fixed shelf

Always put the fixed shelf in the specified position.

6.3 Pull-out container

Do not store large plates or containers with processed food which has been covered in the pull-out container.

6.4 Cool-fresh container

To automatically set the cool-fresh container to the right humidity and temperature for your food, use the different cool-fresh container storage settings. For hygiene reasons, do not store fruit and vegetables in a cool-fresh container with meat and fish. Store food no higher than the container rim to prevent de­taching the lid of the cool-fresh container. Condensation may form in the cool-fresh container de­pending on the type and quantity of food stored. Remove the condensation with a dry cloth. To ensure that the quality and aroma are retained, store fruit and vegetables that are sensitive to cold outside of the appliance at temperatures of approximately 46°F (8°C) to 54°F (12°C), e.g. pineapple, bananas, citrus fruits, cucumbers, zucchinis, bell peppers, tomatoes and potatoes.

6.5 Container divider

WARNING
Risk of suffocation!
Children may climb into the appliance and suffocate.
Never remove the carrying container dividers of the
frozen food container.
NOTICE:
The carrying container divider of the frozen food container will be damaged if removed.
Never remove the carrying container dividers of the
frozen food container. To vary the division of the frozen food container, you can
move the container divider.

6.6 Flat frozen food container

Store flat frozen items, the ice storage container and the ice scoop in the flat frozen food container.

6.7 Frozen food pull-out container

In order to achieve an improved overview and to remove frozen food more quickly, remove the frozen food pull-out container.

6.8 Frozen-food carrying container

Store large frozen items in the frozen-food carrying con­tainer.

6.9 Door racks

To adjust the door rack as required, you can remove the door rack, and re-insert it elsewhere.
→
"Removing the door racks", Page23

6.10 Ice storage container

If ice cube production is switched on, the ice cubes are au­tomatically stored in the ice storage container.
NOTICE:
The ice cube maker may become blocked or damaged by food or objects stored in the ice cube container.
Never store food or objects in the ice cube container.

6.11 Accessories

Only use original accessories. These are designed espe­cially for your appliance. The accessories for your appliance depend on the model.
Freshness grille
The freshness grille prevents the build-up of moisture in the food, since the moisture drips through the grille and is collected in a container below.
Ethylene absorber
For important safety instructions and information about in­stallation and use, see the enclosed installation and oper­ating instructions for the ethylene absorber.
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en-us Basic Operation
The ethylene absorber slows down the ripening of ethyl­ene-sensitive fruit and vegetables to keep them fresher for longer.
Attaching the ethylene absorber
Attach the ethylene absorber in accordance with the in-
structions for installation and use for the ethylene ab-
sorber.
Using the refill set
1. Install the components of the refill set in accordance
with the instructions for installation and use for the eth-
ylene absorber.
2. Replace the bags and the timer every 6months follow-
ing activation. Note:Refill sets consisting of bags and timer are available
from our customer service, your dealer or on our website.
Ice scoop
You can use the ice scoop to remove a portion of ice cubes.
Basic Operation

7 Basic Operation

Basic Operation

7.1 Switching on the appliance

1. Connect the appliance to the electricity supply.
→
Page8
Note:If the appliance has been previously switched off
using the control panel, press .
a The appliance begins to cool.
2. Switch off the warning signal with .
a goes out as soon as the set temperature
has been reached.
3. Set the required temperature. →

7.2 Operating tips

¡ Once you have switched on the appliance, the set tem-
perature is only reached after several hours.
Do not put any food in the appliance until the tempera-
ture has been reached.
¡ The front and side panels of thehousing heat up occa-
sionally. This prevents condensation from forming.
¡ When you close the door, a vacuum may be created.
The door is then difficult to open again. Wait a moment
until the vacuum is offset.

7.3 Switching off the appliance

Press .

7.4 Setting the temperature unit

You can choose between the temperature setting °F and °C.
1. Press .
2. Press .
3. Press / (Submenu setting) until the setting
display submenu shows or ⁠.
4. Press .
Page14

7.5 Setting the temperature

Setting the refrigerator compartment temperature
Press / (Refrigerator compartment) repeat­edly until the temperature display (refrigerator compart­ment) shows the required temperature.
The recommended temperature in the refrigerator com­partment is 37°F (3°C).
Setting the freezer compartment temperature
Press / (Freezer compartment) repeatedly until the temperature display (freezer compartment) shows the required temperature.
The recommended temperature in the freezer compart­ment is 0°F (−18°C).

7.6 Cool-fresh compartment storage setting

You can set the temperature and humidity of the cool­fresh container using predefined storage settings.
Tip:Further settings are available in the HomeCon­nect™app.
Setting the cool-fresh compartment storage setting
1. Press any touch field on the control panel (cool-fresh
compartment).
2. Press and hold until the light bar lights up
fully.
3. Press the storage setting that you require.
Additional functions

8 Additional functions

Additional functions

8.1 Super cooling

With Super cooling, the refrigerator compartment cools so that it as cold as possible. Switch on Super cooling before placing large quantities of food in the freezer compartment.
Note:When Super cooling is switched on, increased noise may occur.
Switching on Super cooling
Press .
a lights up.
Note:After approximately 6hours, the appliance switches to normal operation.
Switching off Super cooling
Press .
a The previously set temperature is displayed.

8.2 Super freezing

With Super freezing, the freezer compartment cools so that it as cold as possible. Switch on Super freezing 1 to 2 hours before placing food weighing 4.4lbs (2kg) or more into the freezer compart­ment. Use Super freezing to accelerate ice cube production.
14
Additional functions en-us
Note:When Super freezing is switched on, increased noise may occur.
Switching on Super freezing
Press .
a lights up.
Note:After approximately 8hours, the appliance switches to normal operation.
Switching off Super freezing
Press .
a The previously set temperature is displayed.

8.3 Vacation mode

If you are going to be away for a long time, you can switch on energy-saving vacation mode on the appliance.
CAUTION
Risk of harm to health!
The refrigerator compartment heats up while the vacation mode is switched on. The increased temperature may cause bacteria to increase and spoil the food.
When the vacation mode is switched on, do not store any food in the refrigerator compartment.
The appliance automatically sets the temperatures.
Refrigerator compartment 43°F (6°C) Cool-fresh compartment 40°F (4°C) Freezer compartment Temperature remains un-
changed
Note:While the vacation mode is activated, the ice cube production and the water dispenser are switched off.
Switching on vacation mode
Press .
a lights up.
Switching off vacation mode
Press .
a The previously set temperature is displayed.

8.4 Energy-saving mode

You can set the appliance to save energy with the energy­saving mode. The appliance automatically sets the temperatures.
Refrigerator compartment 43°F (6°C) Cool-fresh compartment 32°F (0°C) Freezer compartment 6°F (−14°C)

8.5 Freshness mode

In order to keep the food fresh longer, you can switch on the freshness mode on the appliance. The appliance automatically sets the temperatures.
Refrigerator compartment 36°F (2°C) Cool-fresh compartment 32°F (0°C) Freezer compartment Temperature remains un-
changed
Switching on freshness mode
Press .
a lights up.
Switching off freshness mode
Press .
a The previously set temperature is displayed.

8.6 Interior lighting

You can switch the interior lighting off or set the bright­ness.
The interior lighting is switched off Minimum brightness Maximum brightness
Setting the interior lighting
1. Press .
2. Press .
3. Press / (Submenu setting) until the setting
display submenu shows the required setting.
4. Press .

8.7 Sabbath mode

To ensure that you can also use the appliance on the Sab­bath, the Sabbath mode switches off all non-essential functions. During Sabbath mode, the following functions are switched off:
¡ Super cooling ¡ Super freezing ¡ Alarm ¡ Water dispensing ¡ Ice cube production ¡ Interior lighting ¡ Audible signals ¡ Messages on the control panel
Note:The brightness of the control panel lighting is re­duced during the Sabbath mode.
Switching on energy-saving mode
Press .
a lights up.
Switching off energy-saving mode
Press .
a The previously set temperature is displayed.
Switching on Sabbath mode
Press and hold for 10seconds until an au­dible signal sounds.
a lights up.
Note:After approximately 80hours, the appliance switches to normal operation.
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en-us Alarm
Switching off Sabbath mode
Press and hold for 5seconds until an audible signal sounds.

8.8 Filter change notification

Every 6 months, the filter change notification will come on.
lights up.
Note:Increased water consumption switches the filter change notification on sooner.
Switching off the filter change notification
1. Replace the water filter.
The bypass cap does not need to be replaced.
2. Press and hold for 3seconds.
a goes out. a The filter change status is reset.

8.9 Filter change status

If you replace the filter before the filter change notification, reset the filter change status.
The measurement of the filter change status is running
Resetting the filter change status
Resetting the filter change status
1. Press .
2. Press .
a The submenu setting display shows ⁠.
3. Press (Submenu setting).
a The submenu setting display shows ⁠.
4. Press .
Alarm

9 Alarm

Alarm

9.1 Door alarm

If the appliance door is open for a while, the door alarm switches on.
3. Press / (Submenu setting) until the setting
display submenu shows the required setting.
4. Press .
Deactivating the door alarm warning signal
1. Press .
2. Press .
3. Press / (Submenu setting) until the setting
display submenu shows the required setting.
4. Press .

9.2 Temperature alarm

If the freezer compartment becomes too warm, the tem­perature alarm will switch on.
CAUTION
Risk of harm to health!
During the thawing process, bacteria may multiply and spoil the frozen food.
Do not refreeze partly or completely thawed food.
Refreeze food only after cooking.
The frozen items should no longer be stored for the maximum storage period.
The temperature alarm can be switched on in the following cases:
¡ The appliance is switched on.
Do not store any food until the appliance has reached the set temperature.
¡ Large quantities of fresh food are being placed inside.
Switch on Super freezing before placing large quantities of food in the appliance.
¡ The freezer compartment door is open for too long.
Check whether the frozen food has defrosted or thawed.
Switching off the temperature alarm
Press .
a The warning tone is switched off. a The temperature display (freezer compartment) briefly
indicates the warmest temperature reached in the freezer compartment. The temperature display (freezer compartment) then indicates the set temperature again.
a From this time on, the warmest temperature is recalcu-
lated and saved.
Switching off the door alarm
Close the appliance door or press .
a The warning tone is switched off. a goes out.
Door alarm warning signal
You can activate or deactivate the door alarm warning sig­nal.
Door alarm warning signal activated Door alarm warning signal deactivated
Activating the door alarm warning signal
1. Press .
2. Press .
1
Wi-Fi is a registered trade mark of the Wi-Fi Alliance.
16
HomeConnect™
10 HomeConnect™
HomeConnect™
This appliance is network-capable. Connecting your appli­ance to a mobile device lets you control its functions via the HomeConnect™ app. HomeConnect™ services are not available in every coun­try. Availability of the HomeConnect™ function depends on the availability of HomeConnect™ services in your country. You can find information on this at: www.home­connect.com. To be able to use HomeConnect™, you must first set up the connection to the WLAN home network (Wi-Fi 1) and to the HomeConnect™ app. After switching on the appliance, wait at least 2minutes until internal device initialization is complete. Only then should you set up HomeConnect™.
HomeConnect™  en-us
¡ Connecting appliance to WLAN home network (Wi-Fi)
with WPS function →
Page17
¡ Connecting appliance to WLAN home network (Wi-Fi)
without WPS function →
Page17
The HomeConnect™ app will guide you through the en­tire registration process. Follow the instructions in the HomeConnect™ app to make the settings.
Tips
¡ Please consult the HomeConnect™ documents sup-
plied.
¡ Please also note the information in the HomeCon-
nect™ app.
Notes
¡ Please also note the safety information in this instruc-
tion manual and ensure that it is also observed when operating the appliance using the HomeConnect™ app.
→
"Safety", Page4
¡ Operating the appliance on the appliance itself always
takes priority. It is not possible to operate the appliance using the HomeConnect™ app during this time.

10.1 Connecting the appliance to a WLAN home network (Wi-Fi) with WPS function

If your router has a WPS function, you can connect the ap­pliance to your WLAN home network (Wi-Fi) automatically.
1. Press .
a lights up and the submenu display shows
⁠.
2. Press / (Submenu) repeatedly until the
submenu display shows and the submenu setting display shows .
3. Press (Submenu setting).
a The submenu display shows an animation for 2min-
utes. The appliance is ready for automatic connection to the WLAN home network (Wi-Fi).
4. Activate the WPS function on the router during this pe-
riod. To do this, take note of the information in the docu-
ments for your router.
a If the connection is successful, flashes in the sub-
menu setting display.
5. If the submenu display shows , the appliance was un-
able to establish a connection to the WLAN home net­work (Wi-Fi).
Check whether the appliance is located within the
range of the WLAN home network (Wi-Fi).
→
"Checking the signal strength", Page18
Repeat the process or connect manually
→
Page17
6. Connect the appliance to the Home Connect app.
→
Page17
.

10.2 Connecting the appliance to a WLAN home network (Wi-Fi) without WPS function

If your router does not have a WPS function, you can con­nect the appliance to your WLAN home network (Wi-Fi) manually. The appliance briefly sets up its own WLAN net-
work. You can connect a mobile device to the WLAN net­work and transfer the network information for the WLAN home network (Wi-Fi) to your appliance.
Requirement:The HomeConnect™app has been in­stalled on your mobile device.
1. Press .
a lights up and the submenu display shows
⁠.
2. Press / (Submenu) repeatedly until the
submenu display shows and the submenu setting display shows .
3. Press (Submenu setting).
a The appliance now sets up its own WLAN network with
the network name "HomeConnect".
a The submenu setting display shows an animation. The
appliance is ready for manual connection to the WLAN home network (Wi-Fi).
4. Follow the instructions in the HomeConnect™ app on
the mobile device.
a The network information for the WLAN home network
(Wi-Fi) is transferred to the appliance.
a If the connection is successful, flashes in the sub-
menu setting display.
5. If the submenu display shows , the appliance was un-
able to establish a connection to the WLAN home net­work (Wi-Fi).
Check whether the appliance is located within the
range of the WLAN home network (Wi-Fi).
→
"Checking the signal strength", Page18
Repeat the process.
10.3 Connecting the appliance to the HomeConnect™ app
If you have automatically connected your appliance to your WLAN home network (Wi-Fi), you can connect your appliance to the HomeConnect™ app.
Requirements
¡ The appliance is connected to the WLAN home network
(Wi-Fi). →
¡ The HomeConnect™app has been installed on your
mobile device.
1. Press .
a lights up and the submenu display shows
⁠.
2. Press / (Submenu) repeatedly until the
submenu display shows and the submenu setting display shows .
3. Press (Submenu setting).
a The submenu setting display shows an animation.
4. Follow the instructions in the HomeConnect™app until
the process is complete.
a If the connection is successful, the submenu setting dis-
play shows .
5. If the submenu setting display shows , the appliance
was unable to establish a connection to the HomeCon­nect™ app.
In the HomeConnect™ app, check whether the mo-
bile device is connected to the WLAN home network (Wi-Fi).
Repeat the process.
6. If the submenu setting display shows , reset the
HomeConnect™settings. →
Page17
Page18
17
en-us Refrigerator compartment

10.4 Checking the signal strength

You should check the signal strength if no connection could be established.
1. Press .
a lights up and the submenu display shows
⁠.
2. Press / (Submenu) repeatedly until the
submenu display shows .
a The submenu display shows a value between setting
(no reception) and (full reception).
3. Press .
Note:The signal strength should be at least .
Improving the reception
If the signal strength is too weak, the connection may be interrupted.
Carry out one of the solution options:
Place the router and refrigerator closer together.Ensure that the connection is not interfered with by
screening walls.
Install a repeater to strengthen the signal.

10.5 Installing updates for the Home Connect software

The appliance searches for updates to the HomeCon­nect™ software at regular intervals.
Note:If updates are available, the submenu display shows . To cancel the update and reset the submenu display to the set temperature, press any touch field.
1. Press .
a lights up and the submenu display shows
⁠.
2. Press / (Submenu) repeatedly until the
submenu display shows and the submenu setting display shows .
3. Press (Submenu setting).
a The submenu setting display shows an animation. a The update is installed. a The control panel is locked during the installation. a If the installation is successful, the submenu setting dis-
play shows .
4. If the submenu setting display shows , the appliance
was unable to install the update.
Repeat the process at a later point.
5. If the update cannot be completed after several at-
tempts, contact customer service →
Page29
.
10.6 Resetting the HomeConnect™ settings
If your appliance experiences connection problems with the WLAN home network (Wi-Fi) or your appliance wants to log into a different WLAN home network (Wi-Fi), you can reset the HomeConnect™settings.
1. Press .
a lights up and the submenu display shows
⁠.
2. Press / (Submenu) repeatedly until the
submenu display shows and the submenu setting display shows .
3. Press (Submenu setting).
a The submenu setting display shows an animation for
approximately 15seconds.
a The submenu setting display then shows . a The HomeConnect™settings have been reset.
4. Press .

10.7 Remote diagnostics

The after-sales services can access your appliance via Remote Diagnostics if you ask them to do so, if your appli­ance is connected to the HomeConnect™ server and if Remote Diagnostics is available in the country where you are using the appliance.
Tip:Further information and details about the availability of Remote Diagnostics in your country can be found in the Service/Support section of your local website: www.home­connect.com

10.8 Data Protection

Please see the information on data protection. The first time your appliance is registered on a home network connected to the Internet, your appliance will transmit the following types of data to the HomeConnect™ server (initial registration):
¡ Unique appliance identification (consisting of appliance
codes as well as the MAC address of the installed Wi-Fi communication module).
¡ Security certificate of the Wi-Fi communication module
(to ensure a secure data connection).
¡ The current software and hardware version of your ap-
pliance.
¡ Status of any previous reset to factory settings.
This initial registration prepares the HomeConnect™ functions for use and is only required when you want to use the HomeConnect™ functions for the first time.
Note:Please note that the HomeConnect™ functions can be utilized only with the HomeConnect™ app. Information on data protection can be called up in the HomeCon­nect™ app.
Refrigerator compartment

11 Refrigerator compartment

Refrigerator compartment
You can keep dairy products, eggs, prepared meals, pas­tries, open preserves and hard cheese in the refrigerator compartment. The temperature can be set from 33°F (1°C) to 43°F (6°C). The recommended temperature in the refrigerator com­partment is 37°F (3°C). The refrigerator compartment can also be used to store highly perishable groceries in the short to medium term. The lower the selected temperature, the longer the food remains fresh.
11.1 Tips for storing food in the refrig­erator compartment
¡ Only store food when fresh and undamaged.
18
Cool-fresh compartment en-us
¡ Observe the best-before date or expiration date speci-
fied by the manufacturer.
¡ Store food well wrapped or covered. ¡ Allow hot food and drinks to cool down first before plac-
ing in the appliance.

11.2 Chill zones in the refrigerator compartment

The air circulation in the refrigerator compartment creates different chill zones.
Coldest zone
The coldest zone is in the pull-out container. Tip:Store highly perishable food such as fish, sausages
and meat in the cool-fresh compartment.
→
"Cool-fresh compartment", Page19
Warmest zone
The warmest zone is at the very top of the door. Tip:Store groceries that do not spoil easily in the warmest
zone, e.g. hard cheese and butter. Cheese can then con­tinue to release its flavor and the butter will still be easy to spread.
Cool-fresh compartment

12 Cool-fresh compartment

Cool-fresh compartment
In the cool-fresh compartment, you can keep fresh food fresh three times longer than in the refrigerator compart­ment. The temperature can be set from 29°F (−2°C) to 40°F (4°C) using pre-defined storage settings. Storing food in the fresh compartment retains the quality of the food better. The low temperature and the optimum moisture provide ideal storage conditions for fresh food.

12.1 Storage recommendations for the cool-fresh compartment

You can find out here which cool-fresh compartment stor­age setting you can use.
Storage set­ting
Tip:Fruit, vegetables, drinks and snacks may freeze be-
low 32°F (0°C). Only use the storage setting for meat and fish.
Food
Meat, fish and seafood Fruit, mixed load with fruit and vegeta-
bles, sausage, cheese and dairy prod­ucts
Vegetables Beverages Snacks and other items
Food Storage time
Poultry, meat (boiled/fried) up to 5 days Beef, pork, lamb, sausage (cold meat) up to 7 days Smoked fish, broccoli up to 14 days Salad greens, fennel, apricots, plums up to 21 days Soft cheese, yogurt, buttermilk, cauli-
flower
Freezer compartment
up to 30 days

13 Freezer compartment

Freezer compartment
You can store frozen food, freeze food and make ice cubes in the freezer compartment. The temperature can be set from 6°F (−14°C) to −7°F (−22°C). Long-term storage of food should be at 0°F (−18°C) or lower. The freezer compartment can be used to store perishable food long-term. The low temperatures slow down or stop the spoilage.

13.1 Tips for storing food in the freezer compartment

¡ To quickly and gently freeze larger quantities of fresh
food, place this in the top frozen food container.
¡ Do not bring food which is to be frozen into contact with
frozen food.

13.2 Tips for freezing fresh food

¡ Freeze fresh and undamaged food only. ¡ Freeze food in portions. ¡ Cooked food is more suitable than food that can be
eaten raw.
¡ Vegetables: Wash, chop up and blanch before freezing. ¡ Fruit: Wash, pit and perhaps peel, possibly add sugar or
ascorbic acid solution.
¡ Food that is suitable for freezing includes baked items,
fish and seafood, meat, game, poultry, eggs without shells, cheese, butter and curd cheese, prepared meals and leftovers.
¡ Food that is unsuitable for freezing includes lettuce,
radishes, eggs in shells, grapes, raw apples and pears, yogurt, sour cream, crème fraîche and mayonnaise.
Packing frozen food
If you select suitable packaging material and the correct type of packaging, you can determine the product quality and prevent freezer burn.
1. Place the food in the packaging.
2. Squeeze out the air.
3. Pack food airtight to prevent it from losing flavor or dry-
ing out.
4. Label the packaging with the contents and the date of
freezing.
12.2 Storage times in the cool-fresh compartment at 32°F (0°C)
The storage times are dependent on the original quality of your food.
Food Storage time
Fresh fish, seafood up to 3days
13.3 Shelf life of frozen food at 0°F (−18°C)
Food Storage time
Fish, sausages, prepared meals and baked goods
up to 6months
19
en-us Water system
Food Storage time
Meat, poultry up to 8months Vegetables, fruit up to 12 months

13.4 Defrosting methods for frozen food

CAUTION
Risk of harm to health!
During the thawing process, bacteria may multiply and spoil the frozen food.
Do not refreeze partly or completely thawed food.
Refreeze food only after cooking.
The frozen items should no longer be stored for the maximum storage period.
¡ Defrost animal-based food, such as fish, meat, cheese,
quark, in the refrigerator compartment.
¡ Defrost bread at room temperature. ¡ Prepare food for immediate consumption in the mi-
crowave, in the oven or on the cooktop.
Water system

14 Water system

Water system
Your appliance is equipped with water-carrying compo­nents. The water system only works if a water filter or a bypass cap is installed.
Changing the water filter or replacing it with a bypass cap
1. Reach into the recess below the filter cover, pull it for-
wards slightly and move it to the bottom left ⁠.
2. Turn the water filter counterclockwise by 90° and re-
move it ⁠.

14.1 Water filter

The water filter filters particles and the taste of chlorine out of the water. The water filter reduces further contamination, e. g. from chloramines, lead and pharmaceutical products.
Note:The water filter does not filter bacteria or microbes out of the water.
Change the water filter:
¡ every 6months. ¡ if lights up. ¡ if the water output has visibly reduced.
Tips
¡ A new water filter can be purchased from customer ser-
vice, your dealer or our website.
¡ If you do not want to use a water filter in your appliance
or an external water filter system is installed, you can permanently replace the water filter with a bypass cap. The bypass cap filters only large particles out of the wa­ter and can be cleaned as required. A bypass cap can be purchased from customer service or our website.
Note:When removing it, a small amount of water may drip out of the water filter. Remove the drips of water with a dry cloth.
Tip:You can dispose of the old water filter with your household garbage.
3. Insert the new water filter or the bypass cap in the filter
opening as far as it will go and turn it 90° clockwise to the stop.
4. Move the filter cover up to the right and slide back as far
as it will go.
5. Discard the ice cubes produced during the first
24hours, and dispense water for 5minutes and dis­card.

14.2 Water dispenser

Dispense cold water via the water dispenser.
20
Putting the water dispenser into operation
Once the appliance has been connected or a new water filter has been installed, there will be air in the water sys­tem.
Water system en-us
1
2
1
2
1. Keep dispensing water until it contains no more air bub-
bles. Remove any splashes of water with a dry cloth.
2. For hygiene reasons, dispense water for 5minutes and
discard.
Dispensing water
Press and hold the glass against the dispensing button
or hold the glass under the water dispenser and
press ⁠.
For hygiene reasons, discard the ice cubes produced within the first 24hours.
Switching on ice cube production
Lift the ice cube maker cover upwards and press the ice cube maker button ⁠.
a The ice cube maker button lights up.
Note:If you press and hold the ice cube maker button for 3 seconds, the filter change status is reset.
Notes
¡ After a while of continuous dispensing, the water
stops being dispensed. Wait a few seconds before dispensing water again.
¡ After water has been dispensed several times con-
secutively, water stops being dispensed. Wait a few minutes before dispensing water again.

14.3 Ice cube maker

Use the ice cube maker to produce ice cubes.
WARNING
Risk of injury!
Rotating parts may cause injury.
Never reach into or underneath the ice cube maker.
Note:The ice cube maker automatically detects that the ice storage container is full. It could take up to 48hours until the ice storage container is full.
Tips
¡ You can accelerate ice cube production by setting a
colder freezer compartment temperature or by switching on Super freezing. This will slightly increase energy consumption.
¡ If the ice cubes taste stale, discard them and the cubes
produced over the next 24 hours. If the ice cubes still taste stale, change the water filter.
Putting the ice cube maker into operation
Ice cube production starts as soon as the appliance is switched on and the freezer compartment has reached the set temperature.
Note:The first batch of ice cubes will be ready after ap­proximately 4 hours.
Switching off ice cube production
Lift the ice cube maker cover upwards and press the ice cube maker button ⁠.
a The ice cube maker button goes out.
Note:If you press and hold the ice cube maker button for 3 seconds, the filter change status is reset.
21
en-us Defrosting
Defrosting

15 Defrosting

Defrosting

15.1 Defrosting in the refrigerator compartment

The refrigerator compartment in your appliance defrosts automatically.
15.2 Defrosting in the cool-fresh com­partment
The cool-fresh compartment in your appliance defrosts au­tomatically.
15.3 Defrosting in the freezer compart­ment
The fully automatic NoFrost system ensures that the freezer compartment remains frost-free. Defrosting is not required.
Cleaning and maintenance

16 Cleaning and maintenance

Cleaning and maintenance
To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully. Customer Service must clean inaccessible points. Clean­ing by Customer Service can give rise to costs.
1. Prepare the appliance for cleaning. →
2. Clean the appliance, the fittings and the door seals with
Page22
a dish cloth, lukewarm water and a little pH-neutral washing-up liquid.
3. Dry thoroughly with a soft, dry cloth.
4. Insert the fittings.
5. Connect the appliance to the electricity supply.
6. Switch on the appliance. →
7. Put the food into the appliance.
Page14

16.3 Removing the fittings

If you want to clean the fittings thoroughly, remove these from your appliance.
Removing the shelf
Lift the shelf and remove it ⁠.

16.1 Preparing the appliance for cleaning

1. Switch off the appliance. →
2. Disconnect the appliance from the power supply.
Unplug the appliance from the power source or switch off the circuit breaker in the fuse box.
3. Take out all of the food and store it in a cool place.
Place ice packs (if available) onto the food.
4. Remove all fittings from the appliance. →
5. Remove the following components from the appliance:
→
"Removing the telescopic rails", Page24
→
"Removing the refrigerator compartment glass
plate", Page25
→
"Removing the cool-fresh container cover",
Page26
Page14
Page22

16.2 Cleaning the appliance

WARNING
Risk of electric shock!
Moisture intrusion may cause an electric shock.
Do not use any steam cleaners or high-pressure clean­ers to clean the appliance.
NOTICE:
Unsuitable cleaning agents may damage the surfaces of the appliance.
Do not use hard scouring pads or cleaning sponges.
Do not use strong or abrasive cleaning agents.
Do not use cleaning agents with a high alcohol content. If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or discolor.
Never clean fittings and accessories in the dishwasher.
Removing the fixed shelf
1. Pull out the pull-out container.
2. Lift the fixed shelf at the front and remove it .
22
Cleaning and maintenance en-us
Removing the door racks
Lift the door rack and remove it.
Removing the pull-out containers
1. Pull out the pull-out container as far as it will go.
2. Lift the pull-out container at the front and remove it
⁠.
Removing the frozen food pull-out container
1. Pull out the frozen food pull-out container as far as it will
go.
2. Lift the frozen food pull-out container at the front and re-
move it.
Removing the flat frozen food container
1. Pull out the flat frozen food container as far as it will go.
2. Lift the flat frozen food container at the front and re-
move it.
Removing the cool-fresh container
1. Pull out the cool-fresh container as far as it will go.
2. Lift the cool-fresh container at the front and remove
it ⁠.
Removing the ice cube container
1. Pull out the flat frozen food container as far as it will go.
23
en-us Cleaning and maintenance
2. Lift the ice cube container at the front and remove it.
Removing the frozen-food carrying container
Remove the frozen-food carrying container upwards.
Removing the telescopic rails
1. Pull out the telescopic rail.
2. Move the lock in the direction of the arrow and loosen
the pin from the rear ⁠.
16.4 Removing the appliance compo-
nents
If you want to clean your appliance thoroughly, you can re­move certain components from your appliance.
Telescopic rails
You can remove the telescopic rails in order to clean them thoroughly.
3. Push in the telescopic rail.
4. Push the telescopic rail backwards above the rear pin
and disengage ⁠.
24
Cleaning and maintenance en-us
Installing the telescopic rails
1. Place the extended telescopic rail on the front pin
and pull it forwards slightly to lock in place ⁠.
2. Place the telescopic rail on the rear pin and push the
locking mechanism back ⁠.
Removing the refrigerator compartment glass plate
1. Grip both the rear recesses at the base of the refrigera-
tor compartment and lift the refrigerator compartment glass plate . Slide the refrigerator compartment glass plate towards the rear ⁠.
2. Grip both the front recesses at the base of the refrigera-
tor compartment , lift the refrigerator compartment glass plate and remove it ⁠.
Refrigerator compartment glass plate
To clean the refrigerator compartment glass plate thor­oughly, you can remove it.
Install the refrigerator compartment glass plate
Place the refrigerator compartment glass plate at the rear of the base of the refrigerator compartment and lower it ⁠.
25
en-us Cleaning and maintenance
2
1
Cool-fresh container cover
To clean the cool-fresh container cover thoroughly, you can remove it.
Removing the cool-fresh container cover
1. Remove the cool-fresh container.
2. Unclip the cool-fresh container cover and remove it
⁠.
3. Install the cool-fresh container.
Fitting the cool-fresh container cover
1. Slide the lid of the cool-fresh container symmetrically to-
wards the rear and hook it into place ⁠.
2. Click the cool-fresh container lid into place.
26
Eliminating faults en-us
Eliminating faults

17 Eliminating faults

Eliminating faults
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Only original spare parts may be used to repair the appliance.
If the power cord of this appliance becomes damaged, it must be replaced by the manufacturer, the manufacturer's
customer service, or a similarly qualified person in order to prevent injury.
Fault Cause and troubleshooting
The appliance is not cooling, the displays and lighting light up.
The LED lighting does not work. Various causes are possible.
Home Connect is not working properly.
or appears in the temperature
display.
A warning signal sounds and
flashes. The door alarm is switched on. The temperature display (freezer
compartment) flashes, a warning signal sounds and flashes.
The temperature alarm is switched on.
The temperature differs greatly from the setting.
Water is leaking from the appli­ance.
Water output is reduced. Low water pressure.
Showroom mode is switched on.
1. Press and hold for 15 seconds until three audible signals sound.
a The lighting on the control panels and the interior lighting switch themselves off
briefly.
a flashes and a warning signal sounds.
2. Press .
3. After a short time, check whether your appliance is cooling.
Call customer service.
→
"Customer service", Page29
Various causes are possible.
Go to www.home-connect.com.
The electronics have detected a fault.
1. Switch off the appliance. →
2. Disconnect the appliance from the power supply.
Page14
Unplug the power plug or switch off the circuit breaker in the fuse box.
3. Reconnect the appliance after 5 minutes.
4. Switch on the appliance. →
5. If the message still appears on the display, call customer service.
→
"Customer service", Page29
Page14
The appliance door is open.
Close the appliance door.
Various causes are possible.
1. Press .
a The alarm is switched off.
2. After several hours, check whether the set freezer compartment temperature has
been reached again.
The exterior ventilation grilles are blocked.
Remove any obstructions from in front of the exterior ventilation grilles.
Various causes are possible.
1. Switch off the appliance. →
2. Switch the appliance back on after approximately 5minutes. →
If the temperature is too warm, check the temperature again after a couple of
Page14
Page14
hours.
If the temperature is too cold, check the temperature again on the following
day.
The water connection cable is not leak-tight.
Check if the water connections are fastened firmly and the water hose is undam­aged.
If necessary, replace the water hose.
Check the water pressure of the water supply system or the external water filter system.
Connect the appliance only to a water connection with sufficient water pressure.
The water filter is blocked.
Change the water filter. →
Page20
27
en-us Eliminating faults
Fault Cause and troubleshooting
Water is dripping from the water dispenser.
The water dispenser is not func­tioning.
Air is in the water system.
Keep dispensing water until it contains no more air.
There is no water supply.
Ensure that there is a water supply and that the shut-off valve on the water con­nection is open.
Contact an installer if necessary.
Kink in the water hose.
Turn off the water supply and straighten the kink in water hose. If necessary, replace the water hose.
Ice cube production is low. The appliance has only recently been connected.
Wait approximately 4 hours until the first batch of ice cubes is ready.
The freezer compartment has been opened frequently or for an extended period of time.
Check ice cube production after a few hours.
Low water pressure.
Check the water pressure of the water supply system or the external water filter system.
Connect the appliance only to a water connection with sufficient water pressure.
The water filter is blocked.
Change the water filter. →
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Food or objects are blocking the fill level sensor for the ice cube maker.
Remove all food or objects from the ice storage container.
The ice cube maker is not function­ing.
Ice cube production is switched off.
Switch on ice cube production. →
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There is no water supply.
Ensure that there is a water supply and that the shut-off valve on the water con­nection is open.
Contact an installer if necessary.
Kink in the water hose.
Turn off the water supply and straighten the kink in water hose. If necessary, replace the water hose.
The ice cube maker has no current.
Call customer service.
→
"Customer service", Page29
The appliance hums, bubbles, buzzes, gargles, clicks, crackles or rumbles.
Not an issue. A motor is running, e.g. refrigerating unit, fan. Refrigerant is flowing through the pipes. The motor, switches, solenoid valves or water valves are switch­ing on or off. Automatic defrosting is running. No action required.
The appliance makes noises. The appliance is not level.
Align the appliance using a bubble level and the screw feet.
The appliance is not free-standing.
Observe the minimum clearances for the appliance.
Fittings wobble or stick.
Check the removable fittings and, if required, replace these.
Bottles or containers are touching.
Move the bottles or containers away from each other.
Super freezing is switched on. No action required.
28
Storage and disposal en-us
11

17.1 Power failure

During a power failure, the temperature in the appliance rises; this reduces the storage time and the quality of the frozen food.
Notes
¡ Open the appliance as little as possible during a power
failure and do not place any other food in the appliance.
¡ Check the quality of the food immediately after a power
failure. – Dispose of any frozen food that has defrosted and is
hotter than 41°F (5°C).
– Cook or fry slightly thawed frozen food, and then ei-
ther consume it or freeze it again.

17.2 Conducting an appliance self-test

1. Switch off the appliance. →
2. Disconnect the appliance from the power supply.
Unplug the appliance from the power source or switch off the circuit breaker in the fuse box.
3. Connect the appliance to the electricity supply after 5
minutes.
4. Switch on the appliance. →
5. Within the first 2 minutes after switching on, press and
hold for 10 seconds until an audible signal sounds.
a The appliance self-test starts. a While the appliance self-test is running, a long audible
signal sounds.
a If, at the end of the appliance self-test, two audible sig-
nals sound and the temperature display indicates the set temperature, your appliance is OK. The appliance switches to normal operation.
a If, at the end of the appliance self-test, five audible sig-
nals sound and the submenu setting display shows , inform customer service.
Storage and disposal
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18 Storage and disposal

Storage and disposal
Here you can find out how to prepare your appliance for storage. You can also find out how to dispose of used ap­pliances.
18.1 Taking the appliance out of oper­ation
1. Switch off the appliance. →
2. Disconnect the appliance from the power supply.
Unplug the appliance from the power source or switch off the circuit breaker in the fuse box.
3. Disconnect the appliance from the drinking water con-
nection.
4. Remove all of the food.
5. Remove the water filter. →
6. Clean the appliance. →
7. To ensure the ventilation inside the appliance, leave the
appliance open.
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18.2 Disposal of your old appliance

Environmentally compatible disposal allows valuable raw materials to be recycled.
WARNING
Risk of harm to health!
Children can lock themselves in the appliance, thereby putting their lives at risk.
Remove the appliance doors and the appliance drawer.
To prevent children from climbing in, leave shelves and containers in the appliance.
Keep children away from the discarded appliance.
WARNING
Risk of fire!
If the tubes are damaged, flammable refrigerant and harm­ful gases may escape and ignite.
Do not damage the tubes of the refrigerant circuit or the insulation.
1. Unplug the appliance from the power supply.
2. Cut through the power cord.
3. Dispose of the appliance in an environmentally compati-
ble manner. Information about current disposal methods can be ob-
tained from your specialist dealer or local authority.
Customer service

19 Customer service

Customer service
If you have any questions, are unable to eliminate an is­sue in the appliance yourself, or the appliance needs to be repaired, please contact our Customer Service. We will work to find an appropriate solution for you thereby avoiding unnecessary visits by a service provider. With any warranty repair, we will make sure your appli­ance is repaired by a trained authorized service provider using genuine replacement parts. We use only genuine re­placement parts for all repairs. Detailed information on the warranty period and terms of warranty can be found in the Statement of Limited Product Warranty, from your retailer, or on our website. If you contact the Customer Service, you will require the product number (E-Nr.) and the production number (FD) of your appliance. USA: 800-735-4328 www.thermador.com/support www.store.thermador.com/us CA: 1-800-735-4328 www.thermador.ca
For assistance with connecting to HomeConnect™, you can also view instructions here: www.home-connect.com/us/en/help-support/set-up
19.1 Product number (E-Nr.) and pro­duction number (FD)
You can find the product number (E-Nr.) and the produc­tion number (FD) on the appliance's rating plate.
→"Appliance", Fig.
Making a note of your appliance's details and the Cus­tomer Service telephone number will enable you to find them again quickly.
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