Telex VOIP, VOIP Virtual Keypanel User Manual
VOIP
Virtual
Keypanel
User Manual
9350-7797-000 Rev B 10/2004
Telex Communications
12000 Portland Avenue South
Burnsville MN 55337
2
STOP!
There are two versions of the software that can be installed from
installation cd, English and Japanese. Please following the
installation instructions for the keypanel you desire.
3
PROPRIET AR Y NOTICE
The RTS product information and design disclosed herein were originated by and are the property of Telex Com-
munications, Inc.. Telex reserves all patent, proprietary design, manufacturing, reproduction, use and sales rights
thereto, and to any article disclosed therein, except to the e xtent rights are expressly granted to others.
COPYRIGHT NOTICE
Copyright 2004 by Telex Communications , Inc. All rights reserved. Reproduction in whole or in part without prior
written permission from Telex is prohibited.
UNPACKING AND INSPECTION
Immediately upon receipt of the equipment, inspect the shipping container and the contents carefully for any
discrepancies or damage. Should there be any, notify the freight company and the dealer at once.
WARRANTY
See the enclosed warranty card.
CUSTOMER SUPPORT
Technical Questions should be directed to:
Customer Service Department
RTS/Telex
12000 Portland Ave nue South
Burnsville, MN 55337 U.S. A.
T elephone: 800-392-3497
Fax: 800-323-0498
4
Contents
Chapter 1 - Introduction ........................................................................................7
Screen Descriptions ......................................................................................................................... 12
KP-32 Skin ....................................................................................................................................... 12
KP-812 Lever Key Skin .................................................................................................................... 15
KP-812 Push Button Skin................................................................................................................. 15
Settings Screen................................................................................................................................ 17
Chapter 2 - VOIP VKP Menu System................................................................. 19
Keypanel Menu ................................................................................................................................. 19
MENU SYSTEM, MENU ACCESS.................................................................................................... 19
MENU SYSTEM, DISPLA Y MENU .................................................................................................... 20
MENU S YSTEM, KEY ASS IGN MEN U.............................................................................................. 21
KEY OPTION MENU ........................................................................................................................ 24
Key Option Menu, Chime ................................................................................................................. 24
Key Option Menu, Key Groups ......................................................................................................... 24
Key Options, Solo ............................................................................................................................ 25
SERVICE MENU .............................................................................................................................. 26
Service, Mic Gain ............................................................................................................................. 26
Service, Reset Cfg ........................................................................................................................... 26
Service, Save Cfg ............................................................................................................................ 27
Service, T on Gen .............................................................................................................................. 27
Right-Click Menu .............................................................................................................................. 28
MENU SYSTEM, MENU ACCESS.................................................................................................... 28
File, Reset Cfg ................................................................................................................................. 28
File, Save Cfg................................................................................................................................... 28
File, Exit............................................................................................................................................ 29
Menu, Display................................................................................................................................... 29
Menu, Ke y Assign ............................................................................................................................. 29
Menu, Key Options ........................................................................................................................... 32
Key Option Menu, Chime ................................................................................................................. 32
Key Option Menu, Key Groups ......................................................................................................... 32
Key Options, Solo ............................................................................................................................ 33
MENU, SERVICE ............................................................................................................................. 34
Service, Settings .............................................................................................................................. 34
Service, Mic Gain ............................................................................................................................. 34
Service, T on Gen .............................................................................................................................. 35
Service, Copy CWW........................................................................................................................ 35
Service, Copy Key............................................................................................................................ 35
Service, Latch Enable ...................................................................................................................... 36
Service, Flash Timeout..................................................................................................................... 36
Chapter 3 - VKP Menu System Quick Reference .............................................. 37
5
6
Chapter
1
Introduction
General Description
The RTS™ VOIP Virtual Ke ypanel (VKP) is a Windows®-based application that allows any user to hav e a fully functioning
RTS™ Matrix Intercom User Station on their PC.
The Virtual Ke ypanel application connects via the PC’s Ethernet connection to any path that can support standard IP
protocols, including LAN, WAN, and VPN.
The RTS™ Virtual Keypanel Application is compatib le with an y RTS Matrix Intercom equipped with the R V ON interf ace.
The Virtual Ke ypanel brings a new le v el of enterprise-wide and remote access to your R TS Matrix Intercom System.
Features
VOIP
:
Using the same Voice Over IP technology as the RVON cards, the VOIP Virtual Keypanel is compatib le with any
RTS™ Matrix Intercom system equipped with the RVON interfaces.
GUI Interface Skins:
The RTS™ Virtual Keypanel has three standard interface skins - KP-32, KP-812 Lever Key and KP-812 Push
button styles. Other skins can be easily created to fit the needs of individual environment giving a highly application specific configuration option. Contact Telex for special requirements.
Convenience
With VOIP Virtual Keypanel running under Windows®, no special dedicated hardware is required. The same PC that
runs your general purpose applications, such as spreadsheets, word processors, AZedit, can SIMULTANEOUSLY
function as a matrix keypanel.
Worldwide Connections
Remote communications using V OIP Virtual Keypanel and a compatible computer , R TS™ Matrix communications
can be accessed from anywhere in the world that an IP compliant LAN connection can be made.
Installation
Insert the USB Security Dongle, choose the English or Japanese version, install the software, connect to the LAN,
Done.
:
:
:
7
Specifications
Operating System: Windows 2000 or higher
Sound Card: Must be detected as an audio device
Periphe rals: Microphone and Speaker/Headset
Hard Drive: at least 10MB space required
Connections: Ethernet Connection, USB Security Dongle
Protocols: G.711µ
System Diagram
RTS™ Cs9500
Zeus
ADAM CS
™
VOIPVirtual Keypanel
on Laptop
RVON-8Card
AdvancedDigital Audio Matrix
RVON-I/O
Mic
Headset
4
3
Virtual Keypanel Skins
KP-812 Lever Key Keypanel
------------ ---- ---- ---- ---- ----
KP12OKP4ANDY KP32 DAN KP96 TIF1 KP12
125
KP-32 with RVON-1
Listen
Talk
™
------------ ---- WKP4 ---- WKP4
1F01DAN KP96 KP96 SL03 KP12 M009
KP-32
Listen
Talk
ETHERNET
NUM
PL
AUTO
Headset
MENU
1
2
3
SLIST
IFB
ISO
Vol.Sel.
PHONE
PREFIX
FWD
6
4
5
RELAY
TYPE
COPY CW
E-PNL
BACK
9
7
8
EX COPY
DISPLAY
MULT
MUTE CLR PGM
0
Call waiting
FUNC
Vol.
VOIP Virtual keypanel
on Desktop PC
KP-32 Lever Key Keypanel
KP-812 Pushbutton Keypanel
8
Installation and Setup
Before installing the V OIP Virtual Keypanel (VKP) on your PC, y ou need to configure the network connec-
tion so it will function properly with the VKP software.
IMPORTANT: The VKP application supports static IP Addressing. Dynamic Addressing is not supported
at this time.
NOTE: Contact your IT Administrator to verify the static IP Address for your machine.
T o configure your netw ork connection, do the following:
1. From the Start Menu, select Settings and then Network and Dial-up Connections.
The Network and Dial-up Connections screen appears.
9
2. Double-click Local Area Connection.
The Local Area Connection Status screen appears.
3. Click Properties.
The Local Area Connection Properties screen appears
.
4. Highlight Internet Protocol (TCP/IP) and then click Properties.
The Internet Protocol (TCP/IP) Properties screen appears
.
10
5. Select the Use the following IP address: checkbox.
The lower portion of the screen becomes operational.
NOTE: This checkbox allows Static IP Addressing. If it is already checked, your IP, subnets, and
gatewa y may already exist. V erify this with your Netw ork Administrator .
6. In the IP address field, enter the IP address of the PC you intend to use.
7. In the Subnet mask field, enter the Subnet mask that the PC will use.
8. In the Default gateway field, enter the Default gateway address the PC will use.
9. Verify the Use the following DNS server addresses checkbox is selected.
10. In the Preferred DNS server field, enter the Preferred DNS server address.
11. In the Alternate DNS server field, enter the Alternate DNS server address.
12. Click OK to accept the changes.
Click Cancel to exit without making changes.
13. Once you hav e configured y our Static IP Address, insert the VKP CD and Security dongle. Follow
the installation instructions on the cd.
Warning: If the
Obtain an IP Address
check box is selected, you are using dynamic addressing. If you
change the Addressing from dynamic to static, contact your network administrator to ensure your new
static address will be identified on the network.
11
Screen Descriptions
The VOIP Virtual Keypanel gives you the ability to customize the application interface skin. A skin is an element of
a GUI (graphical user interface) that can be changed to alter the look of an application without affecting the functionality of the program. The VKP has currently three diff erent skins that can be used.
The different skins are:
KP-32
KP-812 Lever Key
KP-812 Push Button
KP-32 Skin
Field Type Description
Minimize button Use the Minimize button to hide a window currently being viewed without shutting
down the program responsible for it.
1. Click the Minimize button to minimize the screen currently being viewed.
The window minimizes.
Exit button Use the Exit button to shut the window or terminate the program currently being
viewed.
1. Click the Exit button to close the screen currently being viewed.
The window closes.
Talk/Listen
Keys lever keys Use the Talk/Listen key to either talk, by clic king the lower portion of the lever
key. Or listen, by clicking the upper portion of the lever key.
NOTE: In the J apanese v ersion of the softw are, the talk LED is Red, while the
Listen LED is green.
Also, When a user is talking with someone else an In-Use LED lights green to let
other callers know the user is talking to someone else. For example, when user A
calls user B, user C will see users A and B are talking because the talk LEDs on
user C’s ke ypanel are lit green.
1. Click the Talk key of the port you want to talk with.
The talk channel is open.
1. Click the Listen key (upper portion of the lever key) of the port you want to
listen.
The listen channel is open
.
NOTE: On the keypanel, Talk assignments appear in all uppercase letters, while
Listen assignments appear in lower case letters.
12
Loading...