TeleMatrix SPECTRUM PLUS SP750 User Guide

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Congratulations on the purchase of your TeleMatrix Spectrum
TM
PLUS SP750 includes advanced features that are suitable in today’s business environment. TeleMatrix designed the Spectrum PLUS
model SP750 Caller ID telephone. The Spectrum PLUSTM
TM
SP750 to be simple to install and easy to use.
Your Spectrum PLUS
TM
SP750 telephone is a precision electronic device that requires minimum maintenance. Please be sure to read this user’s guide to become familiar with the wiring and functionality of this product.
As specified by FCC regulation, we are required to inform you of specific governmental and compliance regulatory requirements, safety notices, safety instructions and other informative information. TeleMatrix, Inc. provides this information in a separate manual. We pack the separate Compliance and Safety Manual within each outer box or product box when shipped.
Prior to reading this operation manual and prior to setting up your telephone, please refer to the Compliance and Safety Manual.
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Features .........................................………..................................... 5
Controls ……................................................................................. 6
Parts List ………………………………………………………………………………………………... 10
Installation ....……......................................................................... 11
Wall Mounting .....…..............................……................................... 15
Switch Settings .....….......................….…....................................…. 17
Programming ..……..............................…....................................... 18
Headset Installation and Operation……........…................................... 36
LCD Display/Caller Identification …………..…..…………………………………...... 38
Operation ………………………………………………………………………………………………. 56
Care and Maintenance ………………………………………………………………………….. 65
Service …………………………………………………………………………………………………… 66
Warranty ……………………………………………………………………………………………….. 67
FCC Compli ance and Safety In struction s, Warranty a nd Service Inf ormati on may be found in a separate manual within this package. If these/this manual is not found in this products packaging, then immediately contact your local supplier
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Two Line Operation
SteelTrap
FreeSpeech
TM
Memory Technology (No Batteries Required)
TM
Talk Feature: Allows Free Toggle between Handset, Headset and Speakerphone
Administrator Programming (Fixed ): Dialing Acce ss Number, Local Ar ea Code Recognition , Live Keypad Dialing, Re strict
1+ Toll Restriction, Pause Timing, Flash Timing, Voi ce Mail Access including Secure Pass word Dialing, CID Records Log
User Programming (Variable): Manual Date and Time, Multiple Language Options, Ring Volume, Ring Tone Adjustment,
Speed Dial Memory
Large, Contrast Adjustable , Backlit LCD Display Shows:
- 100-Memory Phonebook with Auto Entry from 100 Scrolling Caller ID Call Re cords
- Programmable Date & Time
- Edit Capable Name and Number
- Number of New Messages and Total Messages
- Dialing Verification and Active Line Status
- Elapsed Call Timer
- Functional Icons
• Type II Caller ID (Caller ID with Call Waiting)*.
100 Name and Number Call Log with Editing, Scrolling, Call Back and Delete
100 Name and Number Edit Capable Phonebook
Visual Message Waiting Indication* – Auto Detection for SDT, FSK or NEON,
TouchLite
TM
One Touch Message Retrieval Key
LED uses switch.
2-Way Speakerphone (Half Duplex)
Headset Port with ON/OFF Switch (built-in Amplifier)
Conference Call Feature
Microphone Mute
Eleven (11) Speed Dial Keys
Electronic Hold with LED Indicator (Line Hold or System Hold)
Audible Ring Tone (4 selections)
Speaker, Headset, and Ringer Volume Control (8 s e lectio ns includ ing OFF)
Convenient Data Port (on line 2)
ADA Compliant Handset with 8-step Volume Control
Disconnect Key to Activate New Call
Last Number Redial
Programmable Flash Key
Programmable Pause Key
Wall Mount or Desktop Placement
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TOP PANEL
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1. Speed Dial Feature Keys……………..…. Eleven (11) one-touch keys used for speed dialing.
2. Disconnect Key ……………………...…….. Used to disconnect the line or place a new call.
3. Store Key……………………………….….…... Used to program user features.
4. Pause Key ...............................…. Used to place a timing delay when dialing.
5. Redial Key ......................……………. Redials the last number dialed.
6. Flash Key ..................……………..…. Provides a timed line break
7. Mute Key …………………………….………... Disables the handset and speaker phone microphones.
8. Conference Call Key……………………..… Used for conference calls.
9. Numeric Dial Pad ………………...………. Used for dialing.
10. Line 1 and Line 2 …………………….……. Used to select line 1 or line 2.
11. Hold Key ………………………………..…….. Lighted key used for placing callers on hold.
12. Headset ON/OFF Key ……………………. Lighted key used to turn the headset ON or OFF.
13. Speaker Key .………………................ Used to turn the speakerphone ON or OFF.
14. Volume Bar …………………..………………. Adjusts the loudness of the handset receiver, the head set, and/or the speaker.
15. Handset ……………………………….……... Hearing-aid compatible handset.
16. Dial Key ..………................……....... Used to automatically dial the number displayed on the LCD.
17. Delete Key ……………………………..……. Deletes stored Caller ID records and Phonebook (PhBook) records.
18. Up and Down Scroll Key ..….......... Used to scroll Caller ID and Phonebook (PhBook) records.
TM
19. Touchlite
Key...……………………....... Message Waiting Lamp (LED indicator) that blinks to indicate a new message in the user’s voice mail box (user must be subscribed to a messaging system).
20. LCD Display ...............……........... Large adjustable back-lit display that shows Caller ID, number of calls received, date and time, and call log.
21. Phonebook (PhBook) Key ……………. Used to access names and numbers in the Phonebook (PhBook) directory.
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BOTTOM PANEL
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1 Data Port ..................................... Convenient port to connect a computer, modem, fax or answering device.
2 Line Jack ………………………………………... Modular receptacle for connecting the line cord.
3. Headset Jacks ............................. Convenient RJ port or 2.5mm coaxial port used to connect an optional headset.
4 Handset Jack ............................... Connection for handset coil cord.
5. Power Adapter Receptacle ……..……… For optional coaxial power adapter.
6 Low Voltage MW Switch ………………… Used to select LED Message Waiting On or OFF.
7 Hold Key Switch ……………...…………… Used to select standard line hold or programmable system hold.
8 Elevation Stand Lock ……………………… Used to “lock” the elevation stand.
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Parts Check List
The following parts are included with the Spectrum PLUS
TM
SP750:
NOTE: Spectrum PLUSTM Line Cords are 6-Pin 6-Conductor Line cords
(6P6C line cord). Replacement Line Cords must be same.
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Caution
Never install telephone wiring during a lightning storm.
Never in stall telephone jack s in wet locations unless the jack is
specifically designed for wet locations.
Never touch uninstalled telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
Use ca ution when installing or modifying telephone lines.
Power Outlet Configuration
The Spectrum PLUS outlet (60Hz).
TM
Series telephone requires external power from a standard 120V
IMPORTANT!
The telephone will not functio n if the line cord connections are not co rrect. Be sure that the telephone line cord connections are not reversed (“LINE”/”PHONE”). Attach the line
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cords to the power adapter and the wall before connecting to the telephone. Spectrum
TM
PLUS Cords must be same.
Line Cords are 6-Pin 6-Conductor Line cords (6P6C line cord) . Replacement Line
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120V AC Outlet Recovery Power Adapter (provided)
The 120 VOLT AC OUTLET RECOVERY POWER ADAPTER is an featured TeleMatrix product. It provides both the telephone lines and the power source in one cable (6P6C line cord) and is designed to recover the use of the power outlet.
Connector Configuration
The 120 Volt Outlet Recovery Power Adapter has two (2) modular jacks. One jack is labeled “LINE” and the other jack is labeled “PHONE”. These jacks allow for a fully modular ins tallation.
Power Adapter “LINE” Connection
The power adapter “LINE” connection is used to connect the telephone line from the wall jack to the power adapter. Using one of the 15-foot modular telephone li ne cords, connect one end of the cord to the RJ14 telephone jack on
L2L1 +L2
NEL
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the wall or base board. The remaining end of the cord plugs into the “LINE” side of the power adapter.
Power Adapter “PHONE” Connection The power adapter “PHONE” connection
is used to provide both the telephone lines and the power source to the telephone. Using one of the 15-foot modular telephone line cords, plug one end of the line cord into the back of the telephone. Plug the remaining end to the power adapter jack labeled “PHONE”.
Troubleshooting Note: If there is no power to the telephone after connecting the line cords, c heck to see if the line cords are inserted on the opposite sides of the adapter.
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OUT
EHNOP
Installing The Wall Power Adapter (Optional Component)
This compon ent i s b est used wh en wall mounting the telephone. To install, simply plug the power adapter into a standard 120V AC power outlet. A mounting hole is provided to secure
120V AC POWER
the power pack to the AC wall outlet. Plug the AC power pack directly into the wall outlet and then plug the coax­ial connector into the receptacle marked “POWER” located on the back of the telephone.
Comple ting the Power Insta l lation
If the installation is correct, the information shown at the right will be displayed on the LCD.
If the LCD does not display words and numbe rs , c he ck y our p ow er connections.
POWER
ORDER SEPERATELY
02/27 pm12:26
-00- -00-
NEW TOTAL
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Connecting the Handset Cord
A 10-foot modular coil handset cord is provided. (Be sure that the wall/desk
elevation stand has not been attached).
To install the cord, simply plug the short end of the handset cord into the modular jack on the handset. The long end of the handset cord plugs into the jack labeled “Handset” located on the bottom of the Spectrum PLUS
TM
base unit. Place t he line cord into the ha nd­set coil cord channel located directly below the jack.
Installing the Keycaps
Twenty-two (22) preprinted named feature keycaps are provided to identify the speed dial key.
There are eleven (11) clear keycaps already installed. To install preprinted keys, remove the clear keycap by simply pulling up. Replace with the preprinted keycaps or place hand written paper index sheets under a clear keycap. P rogram each speed dial key for the specific function of the key.
CLEAR "SNAP-ON" KEY CAP OR SILK SCREEN KEY CAP
PLASTIC TOP CAB INET
Handset Cord
PLASTIC TOP CABINET
PLASTIC KEY TOP
NOTE: For speed dial programming instructions, see the sect ion on “Pro gramming Proc edure For Spectrum PLUS manual.
tm
Speed Dial Features” in this
There are four (4) additional clear keycaps and two (2) index sheets provided as spares. Use t hese for y our own pe rsonal speed d ial iden tities. Write th e speed di al name on the blank speed dial index cards and insert into the blank keycaps. Place the keycap on the correct memory speed dial location. (see index sheets provided in box).
The twenty-two preprinted keycap names are below:
Call Fwd On Call Back Paging Skip Msg Information Call Fwd Off Cancel Call Back Ring Again FF Msg 911 Transfer Call Park Save Msg Rew Msg Conf Call Pick-up Del Msg Emergenc y DND Group Call Pick-up Rpt Msg Help Desk
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Wall Mounting the Spectrum PLUSTM Telephone
The Spectrum PLUSTM was designed to be conveniently wall mounted without requiring additional hardware.
Follow these easy steps:
1.The handset retaining clip must be in the correct position to secure the handset into the handset cradle. Engage the clip with your fingers and pull the clip forward (towards you), rotate the clip 180º and snap the clip back into place (figure 1). The retaining clip cannot be removed.
1. UNSNAP
2. ROTATE 1 80 .
3. SNAP INTO PLA CE.
1.LIFT CLIP OUT WITH FINGERS. IT CANNOT BE REMOVED BECAUSE IT IS SPRING LOADED.
2. ROTATE THE
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CLIP 180
AND IT WILL SMAP BACK INTO THE OPPO­SITE POSITION. AN
RETAINER CLIP
NOTE: CLIP IS
figure 1
2. The Spectrum PLUSTM has provisions for a mounting wedge that must be correctly positioned. This wedge allows the telephone to be viewed at a correct angle when the phone is wall mounted. Remove the wedge from the ph one base (figure 2).
3. Secure the line cord, coil cord and any wiring in place prior to installing the wall mount wedge. The wall mount base has extra large wiring channels and strain relief poles for containing the wires in a neat and orderly way. Wrap the wires around the strain relief poles and then secure the wires through the channel.
4. To wall mount, place the narrow edge at the top edge of the phone base and slide the wedge up­ward into place (figure 3).
5. Lock the wall mount into position by sliding the locking button to the r ight (figure 4).
Note: A 6-inch line cord is provided for when the telephone is to be wall mounted. Connect one end of the line cord to the phone jack and the other end to the wall jack. Be sure to con­nect the power cord and line cords before plac-
ing mounting wedge on the bottom base. An
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optional coaxial power supply can be used in place of the supplied power supply. See your local distributor for information.
Replace Mounting Wedge
figure 2
Replace Mounting Wedge
figure3
Lock Mounting Wedge
figure 4
Desk Mounting
To install the wedge for desk mounting, be sure the lock mechanism is positioned to the left clear of the locking arm. Place the wedge in the slots, wide end toward top of phone base unit, and slide the wedge upward into position. Lock the wedge into place.
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Message Waiting Light Indicator
The Spectrum PLUS
TM
telephone has a
Message Waiting Light Indicator
Message Waiting (MW) Light Indicator (figure
1). The indicator will blink to indicate that a new message is in the user’s voice mailbox. The Spectrum PLUS
TM
supports the following telephone or PBX supplied message waiting signals:
1. Telephone Company VMWI Service* (FSK
signal compatible, subscription to local telephone company is required).
2. Or, Audible Stutter Dial Tone (SDT) signals
provided by local telephone company.
3. Or, 90-Volt NEON message waiting light
indicator signal provided by a PBX.
4. Low Voltage LED m essage waiting light in-
dicator light signal is provided by a PBX
The PBX system or telephone servi ce provider has to activate the voice mail feature for the
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light to illuminate and work properly. Be sure that your telephone service provider or PBX system has the compatible messaging service available in your area or facility.
figure 1
NOTE: The Spectrum PLUS telephone automatically reads the Message Waiting (MW) signals supplied by your service provider. The LED signal supplied by a PBX must have the LED Voltage switch which is located on the bac k of the telephone in the correct position to operate the LED. See the next page for instructions.
TM
Use this feature when alerting another that a saved message is in voice mail for that person or use this feature when you simply want to turn the light off. Be Aware: If there is a new incoming message and the telep ho ne company co ntinue s to s e nd
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a new signal this light will re-activate. This will occur only when there is a new voice mail that has not been heard. How To Use: When on-hook, Press the “*” key for 3 to 5 seconds and the Message LED will automatically turn on. At any time press “*” key for 3 to 5 seconds ,Message LED will turn off.
*Definition: VMWI is Visual Message Waiting Ind ication. This optio n requires a
d
subscription to your loc al telephone service provider for TouchLite
Feature Note: Message ON/OFF Notification.
TM
to activate.
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Low Voltage LED Switch
A low voltage LED switch is located on the bottom of the phone. The switch options are ON or OFF. The factory default is OFF.
Line Voltage Switches
A voltage switch for each phone line is located on the bottom of the phone. The voltage options are 24 Volt, 48 Volt, or OFF. This voltage switch is used to illuminate LED lamps on the top side of the phone. It must be in the correct voltage position to operate the LED lamps. The factory default is 24 Volt.
System Hold Feature Option Switch
A feature switch for different hold functions is located on the bottom of the phone. The switch options are standard “LINE Hold” or programmable “System Hold”*.
The standard “Line Hold” allows for normal hold function operation. The programmable “System Hold”* feature is used for optional PBX system operations.
The switch default is set at the factory as standard “LINE Hold”.
* Programming “System Hold” is an Administrator function. To program System Hold, follow the speed dial instructions in this manual. To store the dialing pattern, press the HOLD key in place of the memory location.
LOW VOLT MW
ON OFF
LOW VOLT MW
ON OFF
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Programming Set Up Of the Spectrum PLUSTM Telephone The Spectrum PLUSTM requires simple initial programming to set up the telephone.
One program mode is designed for Administrator set up and one program mode is for User set up and use. Administrator programming features separate critical operating set up information from the user telephone functions.
ENTER ACCESS NO. Set up pre-dialing number sequence, i.e. outside line. ENTER AREA CODE Set up local area code to recognize local incoming calls. LIVE DIALPAD
dialing, pressing dial key to activate.
Set up either using keypad dialing with automatic speaker activation, or using k ey pad
RESTRICT 1+ Long distance restriction. Restrict any outgoing number dialing that begins with a “1” . FLASH TIME SET
Set up flash timing 100mS to 1000mS. Default 600mS.
PAUSE TIME SET Set up pause timing 1.0mS to 5.0mS. Default 3.6mS. VOICE MAIL NO.
messages. PIN number characters will not be displayed.
Set up voice mail number. Add your PIN with seconds of wait time to get access to
CID RECORDS LOG SET Set up CID record log TOTAL or EACH.
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Programming Set Up Of the Spectrum PLUSTM Telephone The Spectrum PLUSTM requires simple initia l progr amming to set up the telephone.
The program is designed for one Administrator and one or more users. Administrator programming features separate critical operating set up information from the user telephone functions.
The Administrator Quick Program Guide for the Spectrum PLUSTM Telephone
The Spectrum PLUSTM Quick Programming Guide is a sum mary list of set up options. Additional detailed instru ctions are pro vided in the manual.
Programming is initiated by holding down the “STORE” key for six seconds.
STORE
Set up pre-dialing number sequence, i.e. outside
Set up local area code to recognize local inco ming calls.
Set up either using key­pad dialing with automatic speaker activation, or using key pad dialing, pressing dial key to activate.
Long distance restriction. Restrict any outg o ing number dialing that begins with a “1” .
Set up flash timing 100mS to 1000mS. Default 600mS.
Set up pause timing 1.0S to 5.0S. Default 3.6S.
ENTER ACCESS NO.
ENTER AREA CODE
LIVE DIALPAD XXX
PRESS 1=ON 2= OFF
RESTRICT 1+
PRESS 1=YES 2= NO
FLASH TIME SET
PAUSE TIME x.x S
VOICE MAIL NO.
PIN NUMBER
SECOND OF WAIT?
CID RECORDS LOG
1 = TOTAL 2 = EACH
ALL SETUP OK
Set up voic e ma i l n u mb e r. Ad d your PIN with seconds of wait time to get access to messages.
PIN number characters will not be displayed on the LCD.
Set up the Caller Log record display to s how sa me caller separately logged or show same caller in one line display with number of incoming total calls.
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Administrator and User Set Up of the Spectrum PLUSTM Telephone
The Spectrum PLUSTM requires simple initia l progr amming to set up the telephone. The program is designed for one Administrator and one or more users. Administra­tor programming features separate critical operating set up information from the user telephone functions.
The Users Quick Program Guide for the Spectrum PLUSTM Telephone The Spectrum PLUSTM Quick Programming Guide is a sum mary list of set up options.
Additional detailed instru ctions are pro vided in the manual.
Programming is initi­ated by quickly press­ing the “STORE” key.
Set up date and time
Set up language
Set up ringing options of ring tone (4 tones) and ring volume (8 steps). Press keypad numbe r for sample of ringing tone or volume.
Set up is complete.
STORE
SETUP MONTH:01
SETUP DAY:01
SETUP TI ME MODE
PRESS 1=12 2=24
AM=1 PM=2
SETUP HOUR:01
SETUP MINUTE:01
-1- -2- -3-
ENG FRA ESP
RING TONE 1- - 4
RING VOLUME 1- - 8
Note: the date and time will automatically set if your telephone line is equipped with Caller ID. The date and time will be set by an incoming ring.
Note: the software will ask to select line 1 (L1) or line 2 (L2). Each line supports different tone and volume settings.
ALL SETUP OK
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Set up using keypad dialing with automatic speaker activation or using key pad dialing and pressing dial key to activate.
Display indicates condition of ON or OFF, then next screen appears.
12/01 PM 12:00
LIVE DIALPAD ON
12/01 PM 12:00
PRESS 1=ON 2=OFF
LIVE DIALPAD XXX
PRESS 1=ON 2= OFF
LIVE DIALPAD Feature (Administrator)
This feature sets up the telephone dialing pad method.
When LIVE DIALPAD is OFF, and the handset is ON HOOK, the user enters a number on the keypad and then must press the “DIAL” key to activate dial tone.
When LIVE DIALPAD is ON, and the handset is ON HOOK, the dial tone acti­vates immediately upon pressing the key­pad.
The handset can be lifted at any time to activate the receiver.
To enable or disable LIVE DIALPAD ON.
1. Press and hold the “STORE” key for 6-seconds.
2. Press “STORE” multiple times until the LCD displays “LIVE DIALPAD ON”.
3. Press “1=ON” to enable, or “2=OFF” to disable.
4. To exit the program mode, press “DISC” or continue to the end of pro­gramming by pressing the “STORE” key multiple times unti l the display reads “All Setup OK”.
Note: Programming can
only be performed when
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the phone is on-hook
NOTE: The Live Dial Pad feature works only when the handset is ON HOOK, it does not
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work when the handset is OFF HOOK.
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