Telematrix SP-100, SP-300, SP-400 User Manual

SPECTRUM SERIES

USER GUIDE

SP-100, SP-300, SP-400

Table of Contents

Spectrum Series Phone Maps .......................3

Parts List ........................................4

Care and Maintenance .............................4

Features .........................................4

Installation .......................................5

Caution Information .............................5

Connecting the Handset Cord .....................5

Connecting the Line Cord ........................5

Wall Mounting ..................................5

Desk Mounting .................................5

Message Waiting Light Indicator ..................6

Switch Settings ...................................6

Message Waiting Selector ........................6

120V AC Outlet Recovery Power Adapter (provided) (SP-

300, SP-400) ...................................6

Connector Configuration (SP-300, SP-400) ............6

Power Adapter LINE Connection

(SP-300, SP-400) ...............................7

Power Adapter PHONE Connection

(SP-300, SP-400) ...............................7

Installing The Wall Power Adapter (Optional Component)

(SP-300, SP-400) ...................................7

Installing the Keycaps (SP-300, SP-400) ............7

Switch Settings ...................................8

Message Waiting Selector .......................8

Ringer Volume Switch ...........................8

Low Voltage LED Switch (SP-300, SP-400) ............8

System Hold Feature Option Switch

(SP-300, SP-400) ...............................8

Operation ........................................8

Hold Key Indicator ..............................8

Using the Hold Feature ..........................8

Using the Redial Feature .........................8

Flash Function .................................8

Using The Disconnect Feature Key .................8

Handset Volume Control .........................9

Handset Volume Control (SP-300, SP-400) ............9

Ringing Cadence Selection (SP-300,

SP-400) .......................................9

Headset Key Indicators (SP-300, SP-400) .............9

Using the Mute Feature (SP-300, SP-400) .............9

Using the Data Port (SP-300, SP-400) ..............9

Speaker Line Indicators (SP-400) ..................9

Placing a Call Using the

Speakerphone (SP-400) ..........................9

Programming (SP-300, SP-400) .....................10

Programming Flash Timing into Memory ............10

To Find the Correct Flash Timing .................10

Using A Flash When Dialing .....................10

Programming Flash Timing .....................10

Programming Pause Timing .....................10

Programming the Pause Time Option ..............11

Programming a Pause into Speed

Dial Memory ..................................11

Programming Pause into Voice Mail. . . . . . . . . . . . . . .11

Using a Pause when Dialing a

Phone Number ...............................11

Programming Voice Mail .......................11

Programming Procedure Speed Dial

Features .....................................12

Headset (SP-300, SP-400) .........................12

Headset Feature ..............................12

Installing a Headset ............................12

Using a Headset ..............................13

Placing/Answering a Call Using the

Headset On/Off Feature .........................13

Service .........................................13

Statement of Limited Warranty .....................13

Important Safety Instructions ......................14

FCC Interference Information .......................15

FCC RF Radiation Exposure Statement ...............15

Industry of Canada Requirements .......................16

Requirements of Part 15—FCC Rules ................16

Requirements of Part 68—FCC Rules ................17

2 www.telematrix.net SPECTRUM SERIES USER GUIDE

Spectrum Series Phone Maps

TURN

(1)

(3)

(4)
(5)
(6)
(7)

(8)

(9)

(13)

(10)

(11)

(12)

(2)

(14)

(7)

(8)

(1)

(4)

(2)

(3)

BASE FEATURES AND CONTROLS

SP-100

1. Disconnect Key

2. Redial Key

3. Flash Key

4. Numeric Dial Pad

5. Hold Key

6. Volume Bar

7. Handset

8. TouchLite Key

SP-100

(5)

(6)

SP-300

1. Speed Dial Feature Keys

2. Disconnect Key

3. Store Key

4. Pause Key

5. Redial Key

6. Flash Key

7. Mute Key

8. Numeric Dial Pad

9. Hold Key

(12)

(13)

(2)

(1)

(3)

(4)
(5)
(6)
(7)

10. Headset ON/OFF Key

(8)

11. Volume Bar

12. Handset

SP-300

(9)

(11)

(10)

13. TouchLite Key

SP-400

1. Speed Dial Feature Keys

2. Disconnect Key

3. Store Key

4. Pause Key

5. Redial Key

6. Flash Key

7. Mute Key

8. Numeric Dial Pad

SP-400

SPECTRUM SERIES USER GUIDE www.telematrix.net 3

9. Hold Key

10. Speaker Key

11. Headset ON/OFF Key

12. Volume Bar

13. Handset

14. TouchLite Key

Parts List

Features

The following parts are included with the SP-100:

• Base unit

• Handset

• One 12-foot modular telephone line cord

• One 10-foot modular coiled handset cord

• One 6-inch modular wall mount line cord

• Two index sheets

The following parts are included with the SP-300
and SP-400:

• Base unit

• Handset

• Two 12-foot modular telephone line cords

• One 10-foot modular coiled handset cord

• One 6-inch modular wall mount line cord

• Power adapter

• Twenty-two speed dial preprinted keycaps

• Four additional clear keycaps

• Two index sheets

Note: SpectrumPlus line cords are 6-Pin
6-Conductor line cords (6P6C line cord).
Replacement line cords must be same.

Care and Maintenance

• Keep the telephone dry. If it gets wet, wipe it
dry immediately. Liquids might contain minerals
that can corrode the electronic circuits. Do not
touch the unit if submerged in water. Call for
assistance.

• Use and store the telephone only in a normal
temperature environments. Temperature
extremes can shorten the life of electronic
devices, damage batteries, and distort or melt
plastic parts. Avoid direct sunlight.

• Keep the telephone away from excessive dust
and dirt that can cause premature wear of parts.

• Wipe the telephone with a damp cloth
occasionally to keep it looking new. Do not use
harsh chemicals, cleaning solvents, or strong
detergents to clean the system.

SP-100:

• One Line Operation

• Visual Message Waiting Indication; 90VDC
NEON or Low Voltage LED; Switch Selectable*

• Electronic Hold with LED Indicator

• HI/LOW/OFF Ringer Volume Control Switch

• Disconnect Key to Activate New Call

• Last Number Redial

• Flash Key

• Convenient Data Port

• ADA Compliant Handset with Volume Control

• Desk or Wall Mountable

• Fully Modular, Easy To Install

SP-300 and SP-400:

• One Line Operation

• SteelTrap Memory Technology (No Batteries
Required)

• FreeSpeech Talk Feature: Allows Free Toggle
between Handset, Headset and Speakerphone

• Visual Message Waiting Indication* – Auto
Detection for SDT, FSK or NEON; LED Uses
Switch

• TouchLite One Touch Message Retrieval Key

• 2-Way Speakerphone (Half Duplex) (SP-400)

• Headset Port with ON/OFF Switch (Built-in
Amplifier)

• Microphone Mute with LED Indicator

• Eleven (11) Speed Dial Locations

• Electronic Hold with LED Indicator (with Line
Hold or System Hold Switch)

• Audible Ring Tone Selection (4 Options)

• Headset, and Ringer Volume Control (8
Selections) (SP-300)

• Speaker, Headset, and Ringer Volume Control
(8 Selections) (SP-400)

• Convenient Data Port

• ADA Compliant Handset with 8 Step Volume
Control

• Disconnect Key to Activate New Call

• Last Number Redial

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• Programmable Flash Key

• Programmable Pause Key

• Desk or Wall Mountable

• Fully Modular, Easy To Install

WALL MOUNTING

The SpectrumPlus is designed to be conveniently
wall mounted without requiring additional
hardware. Follow these easy steps:

* Visual Message Waiting are features that require
subscription to your local telephone company or
PBX provided service. These telephone features
will not work unless you are a subscriber.

Installation

CAUTION INFORMATION

• Never install telephone or network wiring
during a lightning storm.

• Never install telephone or Ethernet jacks in
wet locations unless the jack is specifically
designed for wet locations.

• Never touch uninstalled telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.

• Use caution when installing or modifying
telephone and network lines.

CONNECTING THE HANDSET CORD

A 10-foot modular coil handset cord is provided.

(Be sure that the wall/desk elevation stand has not
been attached.) To install the cord, simply plug the

short end of the handset cord into the modular jack
on the handset. The long end of the handset cord
plugs into the jack labeled Handset located on the
bottom of the SpectrumPlus base unit. Place the
line cord into the handset coil cord channel located
directly below the jack.

CONNECTING THE LINE CORD

This is a line-powered telephone. Connect the
RJ-14 line cord into the wall jack and then into
the bottom of the phone for power. When inserted
properly, dial tone will be available.

1. The handset retaining clip must be in the
correct position to secure the handset
into the handset cradle. Engage the clip
with your fingers and pull the clip forward
(towards you), rotate the clip 180º and snap
the clip back into place. The retaining clip
cannot be removed.

2. The SpectrumPlus has provisions for a
mounting wedge that must be correctly
positioned. This wedge allows the telephone
to be viewed at a correct angle when the
phone is wall mounted. Remove the wedge
from the phone base.

3. Secure the line cord, coil cord and any
wiring in place prior to installing the wall
mount wedge. The wall mount base has
extra large wiring channels and strain relief
poles for containing the wires in a neat and
orderly way. Wrap the wires around the
strain relief poles and then secure the wires
through the channel.

4. To wall mount, place the narrow edge at the
top edge of the phone base and slide the
wedge upward into place.

5. Lock the wall mount into position by sliding
the locking button to the right.

Note: A 6-inch line cord is provided for when the
telephone is to be wall mounted. Connect one
end of the line cord to the phone jack and the
other end to the wall jack. Be sure to connect and
line cord before placing mounting wedge on the
bottom base.

DESK MOUNTING

To install the wedge for desk mounting, be sure
the lock mechanism is positioned to the left clear

SPECTRUM SERIES USER GUIDE www.telematrix.net 5

of the locking arm. Place the wedge in the slots,
wide end toward top of phone base unit, and slide
the wedge upward into position. Lock the wedge
into place.

MESSAGE WAITING LIGHT INDICATOR

Note: The SpectrumPlus telephone automatically

reads the Message Waiting (MW) signals supplied
by your service provider. The LED signal supplied
by a PBX must have the LED Voltage switch which
is located on the back of the telephone in the
correct position to operate the LED.

The SpectrumPlus telephone has a Message
Waiting (MW) Light Indicator. The indicator will
blink to indicate that a new message is in the
user’s voice mailbox. The SpectrumPlus supports
the following telephone or PBX supplied message
waiting signals:

SP-100:

1. 90-Volt NEON message waiting light
indicator signal provided by a PBX.

2. Low Voltage LED message waiting light
indicator light signal is provided by a PBX.

The PBX system or telephone service provider has
to activate the voice mail feature for the light to
illuminate and work properly. Be sure that your
telephone service provider or PBX system has the
compatible messaging service available in your
area or facility.

SP-300 and SP-400:

1. Telephone Company VMWI Service* (FSK
signal compatible, subscription to local
telephone company is required).

2. Or, Audible Stutter Dial Tone (SDT) signals
provided by local telephone company.

3. Or, 90-Volt NEON message waiting light
indicator signal provided by a PBX.

4. Low Voltage LED message waiting light
indicator light signal is provided by a PBX.

The PBX system or telephone service provider has
to activate the voice mail feature for the light to
illuminate and work properly. Be sure that your
telephone service provider or PBX system has the
compatible messaging service available in your
area or facility.

Feature Note: Message ON/OFF Notification.

Use this feature when alerting another that a saved
message is in voice mail for that person or use this
feature when you simply want to turn the light off.

Be Aware: If there is a new incoming message and
the telephone company continues to send a new
signal this light will re-activate. This will occur
only when there is a new voice mail that has not
been heard.

How To Use: When on-hook, press the “*” key
for 3 to 5 seconds and the message LED will
automatically turn on. At any time press “*” key
for 3 to 5 seconds, message LED will turn off.

*Definition: VMWI is Visual Message Waiting
Indication. This option requires a subscription to
your local telephone service provider for TouchLite
to activate.

120V AC OUTLET RECOVERY POWER
ADAPTER (PROVIDED) (SP300, SP400)

The 120 VOLT AC Outlet Recovery Power Adapter is
a featured TeleMatrix product. It provides both the
telephone lines and the power source in one cable
(6P6C line cord) and is designed to recover the use
of the power outlet.

CONNECTOR CONFIGURATION (SP300,
SP400)

The 120 Volt Outlet Recovery Power Adapter has
two modular jacks. One jack is labeled LINE and
the other jack is labeled PHONE. These jacks allow
for a fully modular installation.

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POWER ADAPTER LINE CONNECTION
(SP300, SP400)

The power adapter LINE connection is used to
connect the telephone line from the wall jack
to the power adapter. Using one of the 12-foot
modular telephone line cords, connect one end of
the cord to the RJ14 telephone jack on the wall or
base board. The remaining end of the cord plugs
into the IN side of the power adapter.

that the telephone line cord connections are not
reversed (LINE/PHONE). Attach the line cords to
the power adapter and the wall before connecting
to the telephone. SpectrumPlus line cords are
6-Pin 6-Conductor line cords (6P6C line cord).
Replacement line cords must be same.

INSTALLING THE KEYCAPS (SP300, SP400)

Twenty-two preprinted named feature keycaps are
provided to identify the speed dial keys.

POWER ADAPTER PHONE CONNECTION
(SP300, SP400)

The power adapter PHONE connection is used to
provide both the telephone lines and the power
source to the telephone. Using one of the 12-foot
modular telephone line cords, plug one end of the
line cord into the back of the telephone. Plug the
remaining end to the power adapter jack labeled
OUT.

Troubleshooting Note: If there is no power to the
telephone after connecting the line cords, check
to see if the line cords are inserted on the opposite
sides of the adapter.

INSTALLING THE WALL POWER ADAPTER
(OPTIONAL COMPONENT) (SP300, SP400)

This component is best used when wall mounting
the telephone. To install, simply plug the power
adapter into a standard 120V AC power outlet. A
mounting hole is provided to secure the power
pack to the AC wall outlet. Plug the AC power
pack directly into the wall outlet and then plug
the coaxial connector into the receptacle marked
POWER located on the back of the telephone.

Power Outlet Configuration The SpectrumPlus
telephone requires external power from a standard
120V outlet (60Hz). It is rated 9VAC, 300mA.

IMPORTANT! The telephone will not function if
the line cord connections are not correct. Be sure

There are eleven clear keycaps already installed.
To install preprinted keys, remove the clear keycap
by simply pulling up. Replace with the preprinted
keycaps or place hand written paper index sheets
under a clear keycap. Program each speed dial
key for the specific function of the key.

Note: For speed dial programming instructions,
see the section on Programming Procedure For
SpectrumPlus Speed Dial Features in this manual.

There are four additional clear keycaps and two
index sheets provided as spares. Use these for
your own personal speed dial identities. Write the
speed dial name on the blank speed dial index
cards and insert into the blank keycaps. Place the
keycap on the correct memory speed dial location
(see index sheets provided in box).

The twenty-two preprinted keycap names are
below:

Call Fwd On Ring Again
Call Fwd Off Save Msg
Transfer Del Msg
Conf Rpt Msg
DND Skip Msg
Call Back FF Msg
Cancel Call Back Rew Msg
Call Park Emergency
Call Pick-up Help Desk
Group Call Pick-up Information
Paging 911

SPECTRUM SERIES USER GUIDE www.telematrix.net 7

Switch Settings

Operation

MESSAGE WAITING SELECTOR

The SP-100 supports either 90VDC neon or low
voltage LED message waiting systems. Position
the NEON/LED switch to the desired position so
that the telephone is compatible with your PBX
message system.

Note: The phone is factory preset to the NEON
setting.

RINGER VOLUME SWITCH

The switch is located at the back of the telephone.
The switch has HI/LOW/OFF setting. Place the
switch in the position for the desired ring volume
or off.

Note: The switch factory set to the HI position.

LOW VOLTAGE LED SWITCH (SP300, SP400)

A low voltage LED switch is located on the bottom
of the phone. The switch options are ON or OFF.
The factory default is OFF.

SYSTEM HOLD FEATURE OPTION SWITCH
(SP300, SP400)

A feature switch for different hold functions is
located on the bottom of the phone. The switch
options are standard LINE Hold or programmable
System Hold.*

The standard LINE Hold allows for normal hold
function operation. The programmable System
Hold* feature is used for optional PBX system
operations.

The switch default is set at the factory as standard
LINE Hold.

*To program System Hold, follow the speed dial
instructions in this manual. To store the dialing
pattern, press the HOLD key instead of the speed
dial memory key.

HOLD KEY INDICATOR

When the HOLD key is activated, the light above
the HOLD KEY will be steadily red.

USING THE HOLD FEATURE

The HOLD key is used to place a caller on hold. To
use, simply press the HOLD key.

When the HOLD key is active, the handset can be
lifted off hook or returned to its on hook position
and the line will not be disconnected. To return to
the caller, simply lift the handset.

Hold will also release when the call is picked up
from an additional extension phone.

USING THE REDIAL FEATURE

The REDIAL key is used to automatically redial the
last number that was dialed from the keypad.

To use:

• Lift the handset.

• Press the REDIAL key.

• The last number dialed will be redialed.

FLASH FUNCTION

The FLASH key is a 600 mS electronic timed line
break that is used for accessing line features
provided by your telephone company or by your
telephone system. For example, many times a
FLASH is used for accessing system features such
as Call Waiting, Call Pick-Up, Call Transfer, and
so on. Contact your telephone system coordinator
or your local telephone company for further
information regarding your line features.

USING THE DISCONNECT FEATURE KEY

The DISC (DISCONNECT) key is a 2 second
electronic timed line break. The key can be used
to automatically hang-up the call that you are

8 www.telematrix.net SPECTRUM SERIES USER GUIDE

currently on and regain a new dial tone to establish
a new call.

To use:

• Simply press the DISC key when the conversation

is complete.

HANDSET VOLUME CONTROL

5. To store the desired ring cadence, simply
stop pressing the “#” key after ringing
stops. The last ring cadence played will
store into memory automatically.

Note: Press volume bar for 5 seconds to shut off
ringer. Press volume bar for 5 seconds to turn on
ringer.

The SpectrumPlus is equipped with an ADA/FCC
compliant handset volume control located on the
front of the phone.

HANDSET VOLUME CONTROL (SP300,
SP400)

When the right end of the VOLUME key is pressed,
the volume of the handset receiver is increased.

When the left end of the VOLUME key is pressed,
the volume of the handset receiver is decreased.

The VOLUME key is an eight-step volume control
with the “1” setting being OFF.

Volume Lock Feature — When the handset,
speaker, or headset volume feature is selected,
the volume will automatically stay at that setting
in the next use.

RINGING CADENCE SELECTION (SP300,
SP400)

The SpectrumPlus has four ring cadences to
select from. To program the ring cadence of
choice, follow these instructions.

HEADSET KEY INDICATORS (SP300, SP400)

When the HEADSET ON/OFF key is activated, the
headset indicator will be steadily red.

USING THE MUTE FEATURE (SP300,
SP400)

A MUTE key is provided to allow privacy during
a background conversation. When the MUTE key
is activated, the microphones in the handset,
speakerphone, and/or headset are disabled. When
the MUTE key is activated, the caller will not hear
voice. The LED above the MUTE key will illuminate
steadily red to show that the feature is activate. To
deactivate, press the MUTE key again.

USING THE DATA PORT (SP300, SP400)

The SpectrumPlus is equipped with a convenient
data port on the bottom of the base unit. This
modular receptacle is used to plug in any standard
telephone device such as a computer modem,
answering machine, or fax machine.

SPEAKER LINE INDICATORS (SP400)

1. Place the handset in a on hook state.

2. Press the VOLUME BAR in either direction
to adjust the volume. This controls the
volume for listening to the ring cadence
while you are setting it up.

3. Press the “#” key once to select the first
optional ringer cadence.

4. Press the “#” key again to select additional
ringer cadences.

SPECTRUM SERIES USER GUIDE www.telematrix.net 9

When the SPEAKER key is activated, the in-use
light illuminates steadily red above the SPEAKER
key.

PLACING A CALL USING THE
SPEAKERPHONE (SP400)

The SpectrumPlus is equipped with a high quality
speakerphone feature to allow for hands-free
operation. To use, simply press the SPEAKER key
when placing or answering a call. The telephone
line will activate automatically.

When the DIALPAD feature is programmed to be
ON, the speakerphone will activate automatically
when pressing any number on the dial pad keys.

The LED above the SPEAKER key will illuminate to
indicate that the speakerphone is in-use.

To hang-up, press the SPEAKER key again.

USING A FLASH WHEN DIALING

To use a Flash when dialing, simply press the
FLASH key at the appropriate point in the number
sequence being dialed from the key pad.

Note: Each Flash counts as 1 digit when stored
into a speed dial memory location.

To use the handset, pick up the handset from
the cradle and the handset will be active. The
speakerphone will disconnect. To re-activate the
SPEAKER key, press the SPEAKER key and place
the handset back into the cradle.

Programming (SP-300, SP-400)

PROGRAMMING FLASH TIMING INTO
MEMORY

Flash Timing can be programmed into the
SpectrumPlus speed dial memory. This function
allows for a timed line break in the sequence of
the dialing patterns when using the speed dial
keys. This function may be required for accessing
line features provided by your telephone system or
local telephone company. The flash timing options
are 100 through 1000 milliseconds, programmable
in 100 mS increments.

TO FIND THE CORRECT FLASH TIMING

The factory default Flash Timing is programmed
at 600 mS and is the most commonly used timing
option. However, the timing can be reprogrammed
between 100 mS to 1000 mS, when needed.

PROGRAMMING FLASH TIMING

Flash timing can be programmed for different
timing options listed below.

1. Position the handset in the off hook position
(lift the handset).

2. Press the STORE key once.

3. Press “*” key for 3 seconds until an alert
sound is heard.

4. Press the following keys on the keypad in
the order shown:

For 100 mS press “1”, then “#”.
For 200 mS press “2”, then “#”.
For 300 mS press “3”, then “#”.
For 400 mS press “4”, then “#”.
For 500 mS press “5”, then “#”.
For 600 mS press “6”, then “#”.
For 700 mS press “7”, then “#”.
For 800 mS press “8”, then “#”.
For 900 mS press “9”, then “#”.
For 1000 mS press “0”, then “#”.

5. Place the handset cradle to the on hook
position.

Programming Example for 100 mS

1. Check with your local service provider or
PBX provider to select the appropriate
timing.

2. If different timing is required, follow the
Flash Time Programming instructions on
the next page.

10 www.telematrix.net SPECTRUM SERIES USER GUIDE

Go off hook with handset, press STORE once, then
“*” for 3 seconds to enter set up mode, then “1”,
then “#”. Place the handset into cradle to the on
hook position.

Note: The Flash timing factory default is 600 mS.

PROGRAMMING PAUSE TIMING

A Pause time between 1.0 seconds to 5.0 seconds
can be programmed into memory. This function

allows for a delayed timing for those systems
requiring a different time delay and allows the
user to delay the dialing pattern of a number.
This function may be required for accessing line
features provided by telephone provider or local
telephone company. A speed dial number may
need to pause during its dialing sequence to
ensure proper connections.

PROGRAMMING THE PAUSE TIME OPTION

Pause timing can be programmed for different
timing options listed below.

phone’s Speed Dial memory. Multiple Pauses
can be programmed into the dialing pattern for
added delay time. To store a Pause into Speed
Dial memory, simply press the Pause key in the
numbering sequence when programming Speed
Dialing Keys.

PROGRAMMING PAUSE INTO VOICE MAIL

To store a Pause time into Voice Mail memory,
simply press the Pause key in the numbering
sequence when programming the Voice Mail
Speed Dial key.

1. Lift the handset from its cradle so it is in an
off hook position.

2. Press the STORE key once.

3. Press the “#” key for 3 seconds until an
alert sound is heard.

4. Program the pause time into memory by
using the keypad. Press the following keys
on the keypad in the order shown for the
desired pause time.

For 1.0 second press “1” “0” then “#”.
For 2.0 seconds press “2” “0” then “#”.
For 3.6 seconds press “3” “6” then “#”.
For 4.0 seconds press “4” “0” then “#”.
For 5.0 seconds press “5” “0” then “#”.

5. To exit the program mode, place the
handset back in the cradle in an on hook
position.

Note: The default Pause time is 3.6 seconds.

Note: If you require a Pause time delay longer than

the maximum setting of 5.0 s, stack the pauses
within the dialing pattern to achieve the longer
timing.

PROGRAMMING A PAUSE INTO SPEED
DIAL MEMORY

Pause time can be programmed into the Speed
Dial memory. This function will delay the
dialing pattern of a number when stored in the

Note: Programming can only be performed when
the phone is off hook.

Note: The default Pause timing is 3.6 seconds. A
multiple of Pauses can be programmed into Speed
Dial memory to increase the delay.

USING A PAUSE WHEN DIALING A
PHONE NUMBER

To use a Pause when dialing, press the PAUSE key
at the appropriate point in the number sequence
being dialed from the key pad.

Note: Each Pause counts as 1 digit when stored
into a speed dial memory location.

PROGRAMMING VOICE MAIL

The SpectrumPlus telephone has OneTouch
Speed Dial Voice Mail key that is convenient for
dialing into your Voice Mail service.

• Speed dial programming must be done with the
telephone plugged into the telephone line and
power adapter.

• Programming can be performed with the
telephone off hook only.

• A maximum of 32-digits can be entered into
ENTER NUMBER.

SPECTRUM SERIES USER GUIDE www.telematrix.net 11

PROGRAMMING PROCEDURE

1. Voice Mail speed dial programming must be
done with the telephone plugged into the
telephone line.

2. The handset must be off hook.

3. Press the STORE key.

4. Dial the telephone number that is to be
saved using the numeric dial pad.

5. Press the Voice Mail Speed Dial key to store
the number.

6. To exit, press DISC to exit or hang up the
handset.

7. Place the convenient pre-printed speed dial
keycaps on the selected speed dial memory
key or complete the paper index card and
place it into the clear protective keycap.
Install the keycap on the appropriate speed
dial memory key.

Note: Blank index card sheets are provided for
your convenience. Complete and place the index
card into the speed dial memory key.

Headset (SP-300, SP-400)

HEADSET FEATURE

PROGRAMMING PROCEDURE SPEED
DIAL FEATURES

The SpectrumPlus telephone has eleven OneTouch
speed dial locations that are convenient for dialing
frequently used telephone numbers.

• Speed dial programming must be done with the
telephone plugged into the telephone line and
power adapter.

• Programming can be performed with the
telephone off hook only.

• A maximum of 32 digits can be entered into
ENTER NUMBER.

PROGRAMMING PROCEDURE

1. Speed dial or voice mail programming must

be done with the telephone plugged into the
telephone line.

2. The handset must be off hook.

3. Press the STORE key.

4. Dial the telephone number that is to be

saved using the numeric dial pad.

5. Press the desired speed dial location keys

(1-11) or the voice mail key where the
number is to be saved.

6. To program additional numbers, repeat

steps 3 through 4.

The SpectrumPlus is equipped with a separate
port for plugging in an optional headset. The
port is located on the bottom of the base unit.
The TeleMatrix FreeSpeech Talk feature is a
unique TeleMatrix feature that allows the user the
freedom to toggle between the headset, handset,
and speakerphone modes during a conversation.

When the HEADSET ON/OFF key is ON, pressing
the SPEAKER key will activate the speaker and
disconnect the headset line automatically. This
feature avoids having to use the hookswitch/
handset to process telephone calls while in
headset mode.

The headset can be purchased from a TeleMatrix
distributor. There are many varieties of headset
models available.

Note: An external amplifier is NOT recommended.
The phone has a built in amplifier.

INSTALLING A HEADSET

The headset port is located on the bottom side of
the telephone base.

Plug the modular end of the headset cord into the
modular port of the telephone labeled HEADSET.

Press the HEADSET ON/OFF key to activate the
headset. The LED above the key will illuminate to
indicate that the headset is on.

12 www.telematrix.net SPECTRUM SERIES USER GUIDE

USING A HEADSET

Statement of Limited Warranty

The HEADSET ON/OFF key controls the activation
of the headset. When using the headset feature,
the handset remains on hook at all times.

PLACING/ANSWERING A CALL USING
THE HEADSET ON/OFF FEATURE

• To answer an incoming call, press the
HEADSET ON/OFF key to activate the headset.
The LED above the HEADSET ON/OFF key will
be illuminated when in ON position.

• Adjust the volume, if necessary.

• Use the features of the headset that are
available with the handset in use.

• You can dial using the the keypad or a speed
dial key.

• To end headset activation, press the HEADSET
ON/OFF key. The LED above the HEADSET ON/
OFF key will turn off.

Volume Lock Feature — When the handset,
speaker, or headset volume feature is selected,
the volume will automatically stay at that setting
in the next use.

FreeSpeech Talk Feature is a unique TeleMatrix
feature that allows the user the freedom to toggle
between the headset, handset, and speakerphone
modes during a conversation.

DISCONNECT FEATURE KEY

The DISC key can be used with headset or handset
activation.

Service

Cetis, Inc., is the manufacturer of Scitec, Teledex,
and TeleMatrix brand guest room telephones.

When problems arise that cannot be resolved
using this or related documents, please go to
www.telematrix.net/support for information about
customer support, technical support, warranty,
and product returns.

TELEMATRIX, INC. warrants to its [original end
customer] [purchaser] that SpectrumPlus,
Marquis and RETRO branded products
manufactured by TELEMATRIX, INC. are free
from defects in materials and workmanship for
five (5) years after the date of purchase, products
manufactured by TELEMATRIX, INC. are free from
defects in materials and workmanship for three
(3) years, other than the following products for
which the warranty period shall be one (1) year:
handset batteries, either NiCd or NiMH, used in
TELEMATRIX, INC. cordless products. If a product
fails this warranty during the warranty period,
TELEMATRIX, INC. will, at its option, either repair
or replace the defective product or parts, or
deliver replacements for defective products or
parts on an exchange basis at no additional charge
to the customer except as set forth below. Repair
parts or replacement products may be either new
or reconditioned. Products or parts returned to
TELEMATRIX, INC. under this warranty will become
the property of TELEMATRIX, INC. Warranties on
products repaired by TELEMATRIX, INC. expire at
the termination of the original warranty period.

This limited warranty does not cover

1. Products or parts which are damaged,
abused or misused;

2. Any damage resulting from improper
installation, maintenance or operation of the
product;

3. Damage resulting from unauthorized
modification or repair of the product, or
from improper connection of the product to
other equipment;

4. Cords, connectors and replaceable batteries;

5. Damage in transit to the TELEMATRIX, INC.
repair facility;

6. Any product or part unless proof of date
of purchase is submitted with the product
when returned for warranty repair; or

SPECTRUM SERIES USER GUIDE www.telematrix.net 13

7. Costs incurred by the customer in removing
and shipping the product to TELEMATRIX,
INC. for repair or replacement, and costs of
reinstallation of the product.

8. Products or parts which are not owned and
used by the original end user customer.

The cost and risk of loss or damage for sending
the product to TELEMATRIX, INC. will be borne by
the customer.

TELEMATRIX, INC. EXPRESSLY DISCLAIMS ALL
WARRANTIES EXCEPT THE LIMITED WARRANTY
SET FORTH HEREIN, WHICH IS THE SOLE AND
EXCLUSIVE WARRANTY OF THE PRODUCT,
AND IS IN LIEU OF ALL OTHER WARRANTIES,
WHETHER ORAL OR WRITTEN, EXPRESS OR
IMPLIED, OR STATUTORY. THERE ARE NO
IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE.
THE CUSTOMER’S SOLE REMEDY UNDER THE
TELEMATRIX, INC. WARRANTY SHALL BE REPAIR
OR REPLACEMENT AS PROVIDED ABOVE. IN
NO EVENT WILL TELEMATRIX, INC. BE LIABLE
TO CUSTOMER OR ANY OTHER PARTY FOR ANY
INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING, WITHOUT LIMITATION,
DAMAGES OF LOST PROFITS, LOST REVENUES,
LOSS OF USE OF FACILITIES OR EQUIPMENT,
OR COST OF SUBSTITUTE EQUIPMENT ARISING
OUT OF THE USE OR INABILITY TO USE THIS
PRODUCT, EVEN IF THE CUSTOMER HAS ADVISED
TELEMATRIX, INC. OF THE POSSIBILITY OF SUCH
DAMAGES. TELEMATRIX, INC. LIABILITY FOR
DAMAGES SHALL NOT EXCEED THE PURCHASE
PRICE OF THE DEFECTIVE PRODUCT.

This limited warranty is non-transferable without
the prior written approval of TELEMATRIX, INC.
It gives the customer specific legal rights. The
customer may have other rights which vary
under local law. Some jurisdictions may not allow
limitations on the term of an implied warranty
or exclusions or limitations of incidental or
consequential damages.

14 www.telematrix.net SPECTRUM SERIES USER GUIDE

Important Safety Instructions

When using your telephone equipment, basic
safety precautions should always be followed to
reduce the risk of fire, electric shock, and injury to
persons, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions
marked on the product.

3. Unplug the product from the wall outlet
before cleaning. Do not use liquid cleaner
or aerosol cleaners. Use a damp cloth for
cleaning.

4. Do not use this product near water—for
example, near a bathtub, wash bowl,
kitchen sink or laundry tub, in a wet
basement, or near a swimming pool.

5. Do not place this product on an unstable
cart, stand, or table. The product may fall,
causing serious damage to the product.

6. Slots and openings in the cabinet and the
back or bottom are provided for ventilation,
to protect it from overheating. These
openings must not be blocked or covered.
The openings should never be blocked by
placing the product on the bed, sofa, rug,
or any other similar surface. This product
should never be place near or over a radiator
or heat register. This product should not be
placed in a built-in installation unless proper
ventilation is provided.

7. Never push objects of any kind into this
product through cabinet slots as they may
touch dangerous voltage points or short out
parts that could result in a risk of fire or
electric shock. Never spill liquid of any kind
on the product.

8. To reduce the risk of electric shock do
not disassemble this product. Take it
to a qualified service facility if service
or repair work is required. Opening or
removing covers may expose you to

dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when
the appliance is subsequently used.

9. Unplug this product from the wall outlet
and refer servicing to qualified service
personnel under the following conditions:

– When the power supply cord or plug is

damaged or frayed.
– If liquid has been spilled into the product.
– If the product has been exposed to rain or

water.
– If the product does not operate normally

by following the operating instructions.

Adjust only those controls that are

covered by the operating instructions, as

improper adjustment of other controls

may result in damage and may require

extensive work by a qualified technician to

restore the product to normal operation.
– If the product has been dropped or the

cabinet has been damaged.
– If the product exhibits a distinct change in

performance.

10. Avoid using a telephone (other than a

cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.

11. Do not use the telephone to report a gas

leak in the vicinity of the leak.

This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses,
and can radiate radio frequency energy and, if
not installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation.

If this equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment off and on, the
user is encouraged to try to correct the interference
by one or more of the following measures:

– Reorient or relocate the receiving antenna

for the radio or television that is receiving the
interference).

– Reorient or relocate and increase the

separation between the telecommunications
equipment and receiving antenna.

– Connect the telecommunications equipment

into an outlet on a circuit different from that to
which the receiving antenna is connected.

FCC RF Radiation Exposure

PLEASE SAVE THESE INSTRUCTIONS.

FCC Interference Information

This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions:

1. This device may not cause harmful

interference.

2. This device must accept any interference

received, including interference that may
cause undesired operation.

SPECTRUM SERIES USER GUIDE www.telematrix.net 15

Statement

The installation of the base unit should allow
at least 20 centimeters between the base and
persons to be in compliance with FCC RF exposure
guidelines. For body-worn operation, the portable
part (handset) has been tested and meets FCC RF
exposure guidelines.

This device must not be co-located or operating in
conjunction with any other antenna or transmitter.
The changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.

Industry of Canada Requirements

Note: This equipment meets the applicable

Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration
number. The abbreviation, IC, before the registration
number signifies that registration was performed
based on a Declaration of Conformity indicating
that Industry Canada technical specifications
were met. It does not imply that Industry Canada
approved the equipment.

Before installing this equipment, users should
ensure that it is permissible to be connected to
the facilities of the local telecommunications
company. The equipment must also be installed
using an acceptable method of connection. The
customer should be aware that compliance with
the above conditions may not prevent degradation
of service in some situations.

Repairs to certified equipment should be
coordinated by a representative designated by the
supplier. Any repairs or alterations made by a user
to this equipment, or equipment malfunctions,
may give the telephone communications company
cause to request the user to disconnect the
equipment.

Users should ensure for their own protection, that
the electrical ground connections of the power
utility, telephone lines, and internal metallic water
pipe system, if present, are connected together.
This precaution may be particularly important in
rural areas.

Caution: Users should not attempt to make such
connections themselves, but should contact
the appropriate electric inspection authority, or
electrician, as appropriate.

Notice: The Ringer Equivalence Number (REN)
assigned to each terminal device provides an
indication of the maximum number of terminals
allowed to be connected to a telephone interface.

The termination on an interface may consist of
any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed 5.

REN: Z

For warranty and service in Canada, please
contact:

Williams Telecommunications
5610 Kennedy Road
Mississauga, Ontario, L4Z2A9
Canada
Phone: [phone]
Fax: [phone]

Requirements of Part 15—
FCC Rules

Note: This equipment has been tested and found

to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:

1. Move the telephone away from the receiver.

2. Consult the dealer or an experienced radio/
TV technician for help.

Any changes made by the user not approved by
the manufacturer can void the user’s authority to
operate the telephone.

16 www.telematrix.net SPECTRUM SERIES USER GUIDE

Requirements of Part 68—
FCC Rules

This equipment complies with Part 68 of the FCC
Rules and the requirements adopted by ACTA. On
the bottom of this telephone is a label that contains,
among other information, a product identifier
in the format US:AAAEQ##TXXXX. If requested,
this number must be provided to the telephone
company. The USOC Jack for this equipment is
RJ11C.

A plug and jack used to connect this equipment
to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules
and requirements adopted by ACTA. A compliant
telephone cord and modular plug are provided with
this telephone. It is designed to be connected to a
compatible modular jack that is also compliant.
See installation instructions for details.

The Ringer Equivalence Number (REN) is used
to determine the number of devices that may be
connected to a telephone line. Excessive RENs
on a telephone line may result in the devices
not ringing in response to an incoming call. In
most but not all areas, the sum of RENs should
not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as
determined by the total RENs, contact the local
telephone company. For products approved after
July 23, 2001, the REN for this product is a part
of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by
## are the REN without a decimal point (e.g., 03
is a REN of 0.3). For earlier products, the REN is
separately shown on the label.

If this telephone causes harm to the telephone
network, the telephone company will notify you
in advance that temporary discontinuance of
service may be required. But if advance notice is

not practical, the telephone company will notify
the customer as soon as possible. Also, you will
be advised of your right to file a complaint with the
FCC if you believe it is necessary.

The telephone company may make changes in its
facilities, equipment, operations, or procedures
that could affect the operation of the equipment. If
this happens, the telephone company will provide
advance notice in order for you to make the
necessary modifications to maintain uninterrupted
service.

If trouble is experienced with this equipment, for
repair or warranty information, please contact
Teledex at [phone]. If the equipment is causing
harm to the telephone network, the telephone
company may request that you disconnect the
equipment until the problem is resolved.

There are no user-serviceable parts contained in
this equipment.

Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission, or
corporation commission for information.

If your home has specially wired alarm equipment
connected to the telephone line, ensure the
installation of this product does not disable your
alarm equipment. If you have questions about
what will disable alarm equipment, consult your
telephone company or a qualified installer.

This telephone is hearing aid compatible.

These telephone devices are intended for
commercial use only, primarily in hotel guestrooms.
They must be used with a PBX (private branch
exchange), and are not intended to be connected
directly to a PSTN line (public switched telephone
network). There are no user-serviceable parts
inside the equipment.

SPECTRUM SERIES USER GUIDE www.telematrix.net 17

Toll Free: +1.800.462.9446
Tel: [phone]

Email: [e-mail]
www.telematrix.net

© 2017 Cetis, Inc. Product specifications and descriptions in this document subject to change without notice.
Cetis®, Teledex®, TeleMatrix®, and Scitec® are trademarks or registered trademarks of Cetis, Inc. TMX-SPM-UG-122017