Page 1
Page 2
This page is intentionally left blank
Page 3
Congratulations on the purchase of your TeleMatrix model SP-100 telephone.
The SP-100 includes advanced features that are suitable in today’s business
environment. TeleMatrix has designed the SP-100 to be simple to install and
easy to use. The SP-100 is ideal for use behind Centrex or in a PBX
environment.
The SP-100 telephone is a precision electronic device that requires minimum
maintenance. Please be sure to read the contents set forth in the user’s guide
to become familiar with the wiring and functionality of this product.
3
Page 4
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to
persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming
pool.
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from overheating, these openings must not be
blocked or covered. The openings should never be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product
should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation
is provided.
IF UNIT IS EQUIPPED WITH POWER ADAPTER:
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply
to your home, consult your dealer or local power company.
IF ADAPTER IS PROVIDED WITH A GROUNDED TYPE ATTACHMENT PLUG:
8. This product is equipped with a three wire grounding type plug, a plug having a third (grounding) pin. This plug will only fit into a grounding type
power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet.
Do not defeat the safety purpose of the grounding type plug.
IF ADAPTER IS PROVIDED WITH A POLARIZED ATTACHMENT PLUG:
This product is equipped with a polarized line plug (a plug having one blade wider than the other). This plug will fit into the power outlet only one
way. This is a safety feature. If you are unable to inset the plug fully into the outlet, try reversing the plug. If the plug should still not fit, contact
your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug.
9. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by personswalking on it.
10. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
11. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could
result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
12. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified serviceman when some service or repair work is
required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect re-assembly can cause electric shock when
the appliance is subsequently used.
13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls, that are covered by the operating
instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to
restore the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.
14. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning.
15. Do not use the telephone to report a gas leak in the vicinity of the leak.
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
4
Page 5
FCC Part 15 Compliance
Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does caus e harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user i s
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio TV technician for help.
Canadian Emissions Compliance
" This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in
the Radio Interference Regulations of the Canadian Department of Communications. "
"Le present appareil numerique n'emet pas de bruits radiolectriques depassant les limites applicables auix appareils
numeriques de la class B presc rites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des
Communications du Canada."
5
Page 6
DOC - NOTICE AND LOAD NUMBER STATEMENT
NOTICE: The Canadian Department of Communications label identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not
guarantee the equipment will operate to the user's satisfaction.
''This product meets the applicable Industry Canada technical specifications.”
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local te lecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the
company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any
repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection
authority, or electrician, as appropriate.
''The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a
telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.''
[The term “IC:” before the certification/registration number only signifies
that the Industry Canada technical specifications were met.]
NOTIFICATION TO THE TELEPHONE COMPANY
Before you may connect your telephone you must notify the telephone company of particular line(s)to which such connections is
to be made, and provided to the telephone company the FCC registration number and ringer equi valence number of the registered
protective circuitry. The customer shall give notice to the telephone company upon final discon nection of such equipment or
circuitry from the particular line(s).
Malfunction Of Telephone
In the event that your telephone fails to work properly during your ownership and use of it, you should disconnect it from the
telephone line to determine if it is your phone that is not working properly or if it is a problem in the telephone company's network. If the problem is with your telephone you should discontinue its use until it is repaired.
Telephone Connection Requirements
Except for telephone company- provided ringers, all connections to the telephone network shall be made through standard telephone company provided jacks, in such a manner as to allow for easy and immediate disconnection of the terminal equipment.
Standard jacks shall be so arranged that if the plug connected thereto is withdrawn, no interference to the operation of the eq uipment at the customer's premises which remains connected to the telephone net work shall occur by reason of such withdrawal.
These telephones may not be used on party lines or coin operated lines.
Changes In Telephone Company Equipment Or Facilities
The telephone company is entitled to make changes in its facilities equipment, operations, and procedures. Should these changes
be expected to render your terminal equipment incompatible with the telephone company's facilities you will be given sufficient
notice to allow you to make the necessary modification to your terminal equipment without any interruption of your service.
6
Page 7
Consumer Information:
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bot-
tom of this equipment is a label that contains, among other information, a product identifier in the format
US:2N3MT05B19100 If requested, this number must be provided to the telephone company.
An applicable certification jacks Universal Service Order Codes (USOC) for the equipment is provided (i.e.,
RJ11C) in the packaging with each piece of approved terminal equipment.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with
the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and
modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is
also compliant. See installation instructions for details.
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive
Ringer Equivalences on a telephone line may result in the devices not ringing in response to an incoming call. In
most but not all areas, the sum of Ringer Equivalences should not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as determined by the total Ringer Equivalences, contact the local
telephone company. [For products approved after July 23, 2001, the Ringer Equivalence for this product is part
of the product identifier that has the format US:2N3MT05B19100 The digits represented by 05 are the Ringer
Equivalence without a decimal point (e.g., 05 is a REN of 0.5). Fo r earlier products, the Ringer Equivalence is
separately shown on the label.]
If this equipment 19100/191001 causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a co mplaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order
for you to make necessary modifications to maintain uninterrupted service.
Please follow instructions for repairing if any (e.g. battery replac ement section); otherwise do not alternate or
repair any parts of device except specified.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
This equipment is hearing aid compatible.
NOTICE: If your home has specially wired alarm equipment connected to the telephone line, ensure the installa-
tion of this [equipment ID] does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer.
Should you experience trouble with this equipment, please contact (TeleMatrix, Inc.Customer Care Center 5025
Galley Road Colorado Springs, CO. 80915 . Toll Free:1-800 -462-9446 Direct:719-638-8821 Fax:719-6388815 www.telematrixusa.com) for repair or warranty information. If the equipment is causing harm to the tele-
phone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
[NOTICE: According to telephone company reports, AC electrical surges, typically resulting from
lightning strikes, are very destructive to telephone equipment connected to AC power sources. To
minimize damage from these types of surges, a surge ar restor is recommended.]
7
Page 8
Features ......................................... ………..................................... 9
Controls …….................................................................................. 10
Parts List …………………………………………………………. 14
Installation ....…….. ....................................................................... 15
Wall Mounting .....…..............................……................................ 20
Switch Settings ..... ….......................….…....................................… 20
Operation …………………………………………………………. 21
Care and Maintenance ……………………………………………. 26
Service ……………………………………………… ……………. 27
Spare Parts ……………………………………………………….. 28
Warranty ..................................................…...................……........ 29
8
Page 9
? One Line Operation
? DTMF Dialing
? Electronic Hold with LED Indicator
? Audible Ring Tone Selection (4 options)
? HI/LOW/OFF Ringer Volume Control Switch
? Convenient Data Port
? Handset Volume Control
? 90VDC NEON or Low Voltage LED Selectable Message Waiting
? Disconnect Key to Activate New Call
? Last Number Redial
? Desk or Wall Mountable
? Fully Modular, Easy To Install
9
Page 10
TOP PANEL
(1)
(8)
(4)
(2)
(3)
(7)
TURN
10
(5)
(6)
Page 11
1. Disconnect Key ………………………...… Used to disconnect the line, place new call or exit the
store programming.
2. Redial Key ......................…………….…... Redials the last dialed manually dialed.
3. Flash Key ..................…………….....……. Provides a 100mS to 1000mS timed line break
(programmable) microphones for privacy.
4. Hold Key ……………………………….… Lighted Key used for placing callers on hold.
5. Headset ON/OFF key …………………..… Lighted key used to turn the headset ON or OFF.
6. Volume Bar …………………..………….... Adjusts the loudness of the handset receiver, the
headset, and/or speaker.
7. Handset …………………………..………. Hearing-aid compatible handset.
8. Message Waiting Lamp...………….............. LED indicator that will blink to indicate a new mes-
sage in the user’s voice mail box (user must sub scribe to a messaging system).
11
Page 12
RIGHT SIDE
(4)
(5)
LEFT SIDE
REAR
(6)
(1)
(2)
(3)
12
Page 13
1. Data Port .....................................…...………... Convenient port to connect a computer,
modem, fax or answering device.
2. Line Jack ……………………………………... Modular receptacle for connecting the line cord
3. Handset Jack ..................................………….. Connection for handset coil cord.
4. Message Waiting Selector Switch …………… Select optional 90VDC or low voltage LED mes
sage waiting.
5. Ringer Volume Control ………………………. Controls the loudness of the ringer.
6. Elevation Stand Lock ……………………… Used to “lock” the elevation stand..
13
Page 14
Parts Check List
(3)
(4)
(5)
(6)
11223344556677889910101111112233445566778899101011
11
1.800.462.9446
Use this perforated sheet to customize your telephone
1. Clear plastic overlay
2
3. Lift off clear plastic
3
1
For models SP-100 and SP-200 For mode
ls with memory: SP-300,SP-400,SP-550,SP-750,SP-831
2
11223344556677889
9
112233445566778899101011
11
2
3. Lift off clear plastic
3
1
For models SP-100 and SP-200 For models with memory: SP-300,SP-400,SP-550,SP-750,SP-831
2
The following parts are included with the SpectrumPLUSTM SP100:
1. Base Unit
2. Handset
3. Two (2) 15’ Modular telephone line cords.
4. 10’ Modular coiled handset cord.
5. 6” Modular wall mount line cord.
6. Two (2) Index Sheets
1.800.462.9446
www. telematrixusa .com
(1)
10 10
11 11
www. telematrixusa .com
1. Clear plastic overlay
2. Tear index paper
being remove from the
from the index sheet.
index card area on the
telephone.
Use this perforated sheet to customize your telephone
2. Tear index paper
being remove from the
from the index sheet.
index card area on the
telephone.
keycap and insert the
paper key label.
keycap and insert the
paper key label.
(2)
NOTE: SpectrumPLUSTM Line Cords are 6-Pin 6-Conductor Line cords
(6P6C line cord). Replacement Line Cords must be same.
14
Page 15
Caution
? Never install telephone wiring during a lightning storm.
? Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
? Never touch uninstalled telephone wires or terminals unless the telephone line
has been disconnected at the network interface.
? Use caution when installing or modifying telephone lines.
The telephone will not function if the line cord connections are not correct. Be sure that the
!
telephone line cord connecting to the telephone. SpectrumPLUSTM Line Cords are 6-Pin 6Conductor Line cords (6P6C line cord) . Replacement Line Cords must be same.
IMPORTANT!
15
Page 16
Directory Index Card
10101111112233445566778899101011
11
Use this perforated sheet to customize your telephone
2
3. Lift off clear plastic
3
For models SP-100 and SP-200
The SpectrumPlusTM telephone series has a
tilting display located in the upper right
section of the telephone that allows for
sliding in directory cards, index cards, and/
or a company logo. You can even personalize this area with photographs of your
family, friends or pets.
Customized printing of faceplates is
available by calling TeleMatrix Priority
Care for information. There is a minimum
order quantity required..
For models with memo ry: S P-300,SP-400,SP-55 0,SP-750,SP-8312
1 1
2 2
3 3
4 4
5 5
6 6
7 7
8 8
9 9
1.800.462.9446
www.telematrixusa.com
1
1. Clear plastic overlay
being remove from the
index card area on the
telephone.
2. Tear index paper
from the index sheet.
keycap and insert the
paper key label.
16
Page 17
Connecting the Handset Cord
Handset Cord
A 10 foot modular coil handset cord is
provided. (Be sure that the wall/desk eleva-
tion stand has not been attached). To install the cord, simply plug the short end of
the handset cord into the modular jack on
the handset. The long end of the handset
cord plugs into the jack labeled “Handset”
located on the bottom of the SpectrumPLUSTM base unit. Place the line cord into
the line cord channel located directly below the jack.
17
Page 18
Wall Mounting the SpectrumPLUSTM Telephone
1. UNSNAP
3. SNAP INTO PLACE.
Spectrum Plus Bottom
The SpectrumPLUSTM was designed to be conveniently
wall mounted without requiring additional hardware.
Follow these easy steps:
1.The handset retaining clip must be in the correct
position to secure the handset into the handset cradle.
To engage the clip, pull the clip forward (outward) with
your fingers, rotate the clip 180º and snap the clip back
into place (figure 1). The retaining clip cannot be
removed because it is spring loaded.
2. The SpectrumPLUSTM has provisions for a mounting
wedge that must be correctly positioned. This wedge
allows the telephone to be viewed at a correct angle
when the phone is wall mounted. Remove the wedge
from the phone base (figure 2).
3. Secure the wiring in place prior to installing the wall
mount wedge. The wall mount base has extra large
wiring channels and strain relief poles for containing
the wires in a neat and orderly way. Wrap the wires
around the strain relief poles and then secure the wires
through the channel.
4. To wall mount, place the narrow edge at the top edge
of the phone base and slide the wedge upward into
place (figure 3) .
5. Lock the wall mount into position by sliding the
locking button to the right (figure 4).
Note: A 6 inch line cord is provided for wall
mount installation. Connect one end of the
!
line cord to the phone jack and the other end
to the wall jack.
Retaining Clip
PULL OUTWARD
2. ROTATE 180 .
Remove Mounting Wedge
Replace Mounting Wedge
Spectrum Plus Bottom
Lock Mounting Wedge
Mounting Wedge
Lock mounting wedge
CLIP IS SPRING LOADED
Mounting WedgeSpectrum Plus Bottom
Mounting Wedge
figure 1
figure 2
figure3
Desk Mounting
To install the wedge for desk mounting, be sure the lock mechanism is positioned to the left clear of the
locking arm. Place the wedge in the slots, wide end toward top of phone base unit, and slide the wedge
upward into position. Lock the wedge into place.
figure 4
18
Page 19
Message Waiting Light Indicator
The SpectrumPLUSTM telephone has a Message Waiting (MW) Light Indicator (figure 1).
The indicator will blink to indicate that a new
message is in the user’s voice mailbox.
The PBX system or telephone service provider
has to activate the voice mail feature for the
light to illuminate and work properly. Be sure
that your telephone service provider or PBX
system has the compatible messaging service
available in your area or facility.
MW Light Indicator
figure 1
19
Page 20
Message Waiting Selector
The sp100 can support 90VDC neon or low
voltage LED message waiting systems,
NEON/LED switch to the desired position
that is compatible with your PBX message
system.
Note: the phone is factory preset to the
“NEON” setting.
Ringer Volume Control
The switch is located at the back of the telephone, The switch has HI/LOW/OFF setting.
Note: The switch factory set to the “HI” posi tion.
* Programming System Hold is an Administrator
function. To program System Hold, follow the speed
dial instructions in this manua l. To store the dialing
pattern, press the HOLD key in place of the memory
location.
20
Page 21
Using the Data Port
The SpectrumPLUSTM is equipped with a
convenient data port on the bottom of the
base unit. This modular receptacle is used to
plug in any standard telephone device such
as a computer modem, answering machine,
or fax machine.
21
Page 22
Using the Hold Feature
The “HOLD” key is used to place a caller
on hold. To use, simply press the
“HOLD” key. The LED above the HOLD
key will illuminate to indicate that the
line is on hold.
When the “HOLD” key is active, the
handset can be lifted off-hook or returned
to its on-hook position and the line will
not be disconnected. To return to the
caller, simply lift the handset.
Hold will also release when the call is
picked up from an additional extension
phone.
22
Page 23
Using the Redial Feature
The “REDIAL” key is used to automatically
redial the last number that was dialed from the
keypad.
To use:
? Lift the handset.
? Press the “REDIAL” key.
? The last number dialed will be redialed.
23
Page 24
Using The Disconnect Feature Key
The “DISC” (DISCONNECT) key is a 2
second electronic timed line break. The key
can be used to automatically hang-up the
call that you are currently on and regain a
new dial tone to establish a new call.
To use:
? Simply press the “DISC” key when
the conversation is complete.
*NOTE: The telephone system provider or
PBX system provider must offer this feature
within their system. The telephone only
!
receives the signal from the operating
company or PBX system.
24
Page 25
Handset Volume Control
The SpectrumPLUSTM is equipped with
an ADA/FCC compliant handset volume
control located on the front of the phone .
25
Page 26
Keep the telephone dry. If it gets wet on the outside, wipe it dry
immediately. Liquids might contain minerals that can corrode the
electronic circuits. Do not touch the unit if submerged in water.
Call for assistance.
Use and store the telephone only in normal temperature
environments. Temperature extremes can shorten the life of
electronic devices, damage batteries, and distort or melt plastic
parts. Avoid direct sunlight.
Keep the telephone away from excessive dust and dirt that can
cause premature wear of parts.
Wipe the telephone with a damp cloth occasionally to keep it
looking new. Do not use harsh chemicals, cleaning solvents,
or strong detergents to clean the unit.
26
Page 27
When problems arise during installation or service that cannot be resolved using
this or related documents, contact the TeleMatrix Priority Care Department,
Monday through Friday, 8:30a.m. - 4:30p.m. MST:
Toll Free: 1-800-462-9446
Direct: 719-638-8821
Fax: 719-638-8815
www.telematrixusa.com
Many times a problem is either installation or user related. Please contact
TeleMatrix PRIOR to sending a telephone to our service center for repair. In the
unlikely event that a factory repair is necessary:
1. Inclu de a brief description of the problem that you are experiencing.
2. Include a proof of purchase for a repair under warranty.
3. Send the telephone prepaid by UPS or Parcel Post, insured to:
TeleMatrix, Inc.
Customer Care Center
5025 Galley Road
Colorado Springs, Colorado 80915
TeleMatrix will pay return postage on the repaired telephone. Allow 2-3 weeks
for delivery. When immediate replacement is required, see our FastLaneSM replacement policy on our internet site.
27
Page 28
Parts List
The following SpectrumPLUS
from TeleMatrix.
Part List
Description Number Price*
Handset Unit (light ash) 90027086 -ASH $24.00
Handset Unit (black) 900220801-BLK $24.00
Passthrough Power Supply Adapter (light ash) 90036006-ASH $15.00
Passthrough Power Supply Adapter (black) 900360061-BLK $15.00
Direct Connect Pwr Supply Adapter (light ash) 90036007-ASH $12.00
Direct Connect Pwr Supply Adapter (black) 900360071-BLK $12.00
15 foot Modular Line Cord (light ash) 90017023 -ASH $8.00
15 foot Modular Line Cord (black) 900170231-BLK $8.00
6 inch Modular Line Cord (light ash) 90017019-ASH $3.00
6 inch Modular Line Cord (black) 900170191-BLK $3.00
10 foot Coil Cord (light ash) 90017040-ASH $6.50
10 foot Coil Cord (light ash) 90017041-ASH $6.50
Preprinted Opaque Keycaps (Kit) STD $6.50
Custom Preprinted Opaque Keycaps CSTM Call for quote
Keycap Blank Index Card Sheet BLNK $1.50
Headset Call for quote
*Pricing in US$ Currency. Freight is Prepay and Additional. Pricing is subject to
change without notice.
tm
accessories and parts are available
To Place An Order
1. Contact TeleMatrix Customer Service department, Monday through Friday,
8:30a.m. - 4:30p.m. MST.
Toll Free: 1-800-462-9446
Direct: 719-638-8821
Fax: 719-638-8815
2. Or visit our web site for ordering information and local distributors.
Web Site: http://www.telematrixusa.com
28
Page 29
TeleMatrix, Inc. (“TeleMatrix”) warrants to its customers that products manufactured by TeleMatrix are
free from defects in materials and workmanship. TeleMatrix’s obligations under this warranty are limited
to repairing or replacing, at TeleMatrix’s option, the part or parts of the products which are reported
STATEMENT OF LIMITED WARRANTY
defective within five (5) years after the date of purchase.
TeleMatrix will, at its option, either repair the defective products or parts or deliver replacements for
defective products or parts on an exchange basis to buyer. Products returned to TeleMatrix under this
warranty will become the property of TeleMatrix.
All warranties are subject to the following conditions:
1. If the telephones have been damaged, abuse d, adjusted, modified or tampered with by other than
TeleMatrix authorized personnel, the warranties above are voided.
2. Improper installation, maintenance, misuse or any cause other than ordinary application will
void the above warranties.
3. This warranty is good only in the United States Of America.
4. The cost and risk of loss or damage for sending the phone to TeleMatr ix will be borne by you.
TeleMatrix will pay to return the repaired phone to you.
5. Warranties on phones repaired by TeleMatrix are good until the end of the original warranty,
or 90 days, whichever is longer.
6. All warranties are void from damage caused by fire, flood, natural disaster or acts of God.
7. Proof of date of purchase is required to be submitted with the phone when returned for
for warranty repair.
Some states do not allow limitations on how long an implied warranty lasts or exc lusions or
limitations of incidental or consequential damages, so the above limitations or exclusions may
not apply to you.
The foregoing TeleMatrix limited warranty is in lieu of all other warranties, whether oral,
written expressed, implied or statutor y. Implied warranties of merchantability and fitness for
a particular purpose do not apply. TeleMatrix warranty obligations hereunder are solely and
exclusively as stated herein.
TeleMatrix liability, whether based on contract, tort, warranty, strict liability or any other
theory, shall not exceed the price of the individual unit whose defect or damage is the basis of
the claim. In no event shall TeleMatrix be liable for any loss of profits, loss of use of facilities
or equipment, or other indirect, incidental or consequential damages.
TeleMatrix will make every effort to satisfy its customers under the terms of this warranty.
Should a dispute arise, the company does not employ any specific dispute settlement mechanism.
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state.
29
Page 30
Loading...