RETRO SERIES
USER GUIDE
Retro Desk, Retro Wall
Table of Contents
Retro Series Phone Map ................... 3
Parts List ............................... 4
Care and Maintenance .................... 4
Features ................................ 4
Installation .............................. 4
Caution Information .................... 4
Connecting the Handset Cord ............ 4
Connecting the Line Cord ................ 4
Switch Settings .......................... 4
Ringer Volume Switch ................... 4
Operation ............................... 4
Volume ............................... 4
Handset Volume Control ............. 4
Calling ............................... 5
Placing a Call Using the Handset ...... 5
Receiving a Call Using the Handset ..... 5
Service ................................. 5
Statement of Limited Warranty ............. 5
Important Safety Instructions .............. 6
FCC Interference Information ............... 7
FCC RF Radiation Exposure Statement ....... 7
Industry of Canada Requirements .............. 7
Requirements of Part 15—FCC Rules ........ 8
Requirements of Part 68—FCC Rules ........ 9
2 www.telematrix.net RETRO SERIES USER GUIDE
Retro Series Phone Map
WALL MOUNT VERSION
DEFINITION OF CONTROLS
1. Handset ..........…………..…… Hearing aid compatible, low profile styling.
2. Handset Volume Control …. Adjusts the loudness of the receiver volume when pressed.
3. Handset Jack ……………………. Modular receptacle where handset cord plugs into the base unit.
4. Dial Pad ……………………………. Large keys used for dialing.
5. Ringer Controls ………………… Adjusts the volume of the ringers to ON/OFF setting.
DESK MOUNT VERSION
BASE FEATURES AND CONTROLS
1. Handset
2. Handset Volume Control
3. Handset Jack
4. Dial Pad
5. Ringer Controls
WALL MOUNT VERSION
RETRO SERIES USER GUIDE www.telematrix.net 3
Parts List
The following parts are included in this package:
• 12-foot 4P4C modular telephone line cord
• 10-foot modular coiled handset cord
• 3-inches 6p4c wall mount line (Retro Wall only)
• Base unit
• Handset
Care and Maintenance
• Keep the telephone dry. If it gets wet, wipe it
dry immediately. Liquids might contain minerals
that can corrode the electronic circuits.
• Use and store the telephone in a normal
temperature environment. Temperature
extremes can shorten the life of electronic
devices and distort or melt parts.
• Keep the telephone away from excessive dust
and dirt that can cause premature wear of parts.
• Wipe the telephone with a damp cloth
occasionally to keep it looking new. Do not use
harsh chemicals, cleaning solvents, or strong
detergents to clean the system.
• Never touch uninstalled telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
• Use caution when installing or modifying
telephone and network lines.
CONNECTING THE HANDSET CORD
A 10-foot modular coil handset cord is provided.
To install, simply plug one end of the handset
cord into the modular jack on the handset. The
remaining end of the handset cord plugs into the
jack labeled Handset located on the back side of
the base unit.
CONNECTING THE LINE CORD
A 12-foot modular line cord is provided. To install,
simply plug one end of the line cord into the
modular jack located on the back of the base unit.
The remaining end of the line cord plugs into the
wall jack.
Switch Settings
RINGER VOLUME SWITCH
Features
• Retro-looking design
• One-line
• DTMF tone dialing
• Handset volume control button
• Desk or wall-mount versions available
• Fully modular, easy to install
Installation
CAUTION INFORMATION
• Never install telephone or network wiring
during a lightning storm.
• Never install telephone or Ethernet jacks in
wet locations unless the jack is specifically
designed for wet locations.
A ringer volume switch is located on the side of the
telephone base (Retro Wall) or the back side of the
telephone (Retro Desk). Ringer volume selections
are ON or OFF.
Operation
VOLUME
HANDSET VOLUME CONTROL
The handset volume control increases the volume
of the handset.
When the handset is off hook, press the volume
control button to increase the handset volume. The
volume control button has UP and DOWN arrows
to increase or decrease the volume. The volume
can be adjusted is eight steps.
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The Retro Series is ADA hearing aid compatible
(12dB—15 dB).
CALLING
PLACING A CALL USING THE HANDSET
• Lift the handset (off-hook position).
• Dial out by using the numeric dial pad.
parts or replacement products may be either new
or reconditioned. Products or parts returned to
TELEMATRIX, INC. under this warranty will become
the property of TELEMATRIX, INC. Warranties on
products repaired by TELEMATRIX, INC. expire at
the termination of the original warranty period.
This limited warranty does not cover
RECEIVING A CALL USING THE HANDSET
• Lift the handset when ringing.
Service
Cetis, Inc., is the manufacturer of Scitec, Teledex,
and TeleMatrix brand guest room telephones.
When problems arise that cannot be resolved
using this or related documents, please go to
www.telematrix.net/support for information about
customer support, technical support, warranty,
and product returns.
Statement of Limited Warranty
TELEMATRIX, INC. warrants to its [original
end customer] [purchaser] that Spectrum
PLUS, Marquis and RETRO branded products
manufactured by TELEMATRIX, INC. are free
from defects in materials and workmanship for
five (5) years after the date of purchase, products
manufactured by TELEMATRIX, INC. are free from
defects in materials and workmanship for three
(3) years, other than the following products for
which the warranty period shall be one (1) year:
handset batteries, either NiCd or NiMH, used in
TELEMATRIX, INC. cordless products. If a product
fails this warranty during the warranty period,
TELEMATRIX, INC. will, at its option, either repair
or replace the defective product or parts, or
deliver replacements for defective products or
parts on an exchange basis at no additional charge
to the customer except as set forth below. Repair
1. Products or parts which are damaged,
abused or misused;
2. Any damage resulting from improper
installation, maintenance or operation of the
product;
3. Damage resulting from unauthorized
modification or repair of the product, or
from improper connection of the product to
other equipment;
4. Cords, connectors and replaceable batteries;
5. Damage in transit to the TELEMATRIX, INC.
repair facility;
6. Any product or part unless proof of date
of purchase is submitted with the product
when returned for warranty repair; or
7. Costs incurred by the customer in removing
and shipping the product to TELEMATRIX,
INC. for repair or replacement, and costs of
reinstallation of the product.
8. Products or parts which are not owned and
used by the original end user customer.
The cost and risk of loss or damage for sending
the product to TELEMATRIX, INC. will be borne by
the customer.
TELEMATRIX, INC. EXPRESSLY DISCLAIMS ALL
WARRANTIES EXCEPT THE LIMITED WARRANTY
SET FORTH HEREIN, WHICH IS THE SOLE AND
EXCLUSIVE WARRANTY OF THE PRODUCT,
AND IS IN LIEU OF ALL OTHER WARRANTIES,
WHETHER ORAL OR WRITTEN, EXPRESS OR
IMPLIED, OR STATUTORY. THERE ARE NO
IMPLIED WARRANTIES OF MERCHANTABILITY
RETRO SERIES USER GUIDE www.telematrix.net 5
OR FITNESS FOR A PARTICULAR PURPOSE.
THE CUSTOMER’S SOLE REMEDY UNDER THE
TELEMATRIX, INC. WARRANTY SHALL BE REPAIR
OR REPLACEMENT AS PROVIDED ABOVE. IN
NO EVENT WILL TELEMATRIX, INC. BE LIABLE
TO CUSTOMER OR ANY OTHER PARTY FOR ANY
INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING, WITHOUT LIMITATION,
DAMAGES OF LOST PROFITS, LOST REVENUES,
LOSS OF USE OF FACILITIES OR EQUIPMENT,
OR COST OF SUBSTITUTE EQUIPMENT ARISING
OUT OF THE USE OR INABILITY TO USE THIS
PRODUCT, EVEN IF THE CUSTOMER HAS ADVISED
TELEMATRIX, INC. OF THE POSSIBILITY OF SUCH
DAMAGES. TELEMATRIX, INC. LIABILITY FOR
DAMAGES SHALL NOT EXCEED THE PURCHASE
PRICE OF THE DEFECTIVE PRODUCT.
This limited warranty is non-transferable without
the prior written approval of TELEMATRIX, INC.
It gives the customer specific legal rights. The
customer may have other rights which vary
under local law. Some jurisdictions may not allow
limitations on the term of an implied warranty
or exclusions or limitations of incidental or
consequential damages.
Important Safety Instructions
When using your telephone equipment, basic
safety precautions should always be followed to
reduce the risk of fire, electric shock, and injury to
persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on the product.
3. Unplug the product from the wall outlet
before cleaning. Do not use liquid cleaner
or aerosol cleaners. Use a damp cloth for
cleaning.
4. Do not use this product near water—for
example, near a bathtub, wash bowl,
kitchen sink or laundry tub, in a wet
basement, or near a swimming pool.
5. Do not place this product on an unstable
cart, stand, or table. The product may fall,
causing serious damage to the product.
6. Slots and openings in the cabinet and the
back or bottom are provided for ventilation,
to protect it from overheating. These
openings must not be blocked or covered.
The openings should never be blocked by
placing the product on the bed, sofa, rug,
or any other similar surface. This product
should never be place near or over a radiator
or heat register. This product should not be
placed in a built-in installation unless proper
ventilation is provided.
7. Never push objects of any kind into this
product through cabinet slots as they may
touch dangerous voltage points or short out
parts that could result in a risk of fire or
electric shock. Never spill liquid of any kind
on the product.
8. To reduce the risk of electric shock do
not disassemble this product. Take it
to a qualified service facility if service
or repair work is required. Opening or
removing covers may expose you to
dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when
the appliance is subsequently used.
9. Unplug this product from the wall outlet
and refer servicing to qualified service
personnel under the following conditions:
– When the power supply cord or plug is
damaged or frayed.
– If liquid has been spilled into the product.
– If the product has been exposed to rain or
water.
– If the product does not operate normally
by following the operating instructions.
6 www.telematrix.net RETRO SERIES USER GUIDE
Adjust only those controls that are
covered by the operating instructions, as
improper adjustment of other controls
may result in damage and may require
extensive work by a qualified technician to
restore the product to normal operation.
– If the product has been dropped or the
cabinet has been damaged.
– If the product exhibits a distinct change in
performance.
10. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
11. Do not use the telephone to report a gas
leak in the vicinity of the leak.
PLEASE SAVE THESE INSTRUCTIONS.
If this equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment off and on, the
user is encouraged to try to correct the interference
by one or more of the following measures:
– Reorient or relocate the receiving antenna
for the radio or television that is receiving the
interference).
– Reorient or relocate and increase the
separation between the telecommunications
equipment and receiving antenna.
– Connect the telecommunications equipment
into an outlet on a circuit different from that to
which the receiving antenna is connected.
FCC RF Radiation Exposure
Statement
FCC Interference Information
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful
interference.
2. This device must accept any interference
received, including interference that may
cause undesired operation.
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses,
and can radiate radio frequency energy and, if
not installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation.
The installation of the base unit should allow
at least 20 centimeters between the base and
persons to be in compliance with FCC RF exposure
guidelines. For body-worn operation, the portable
part (handset) has been tested and meets FCC RF
exposure guidelines.
This device must not be co-located or operating in
conjunction with any other antenna or transmitter.
The changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.
Industry of Canada Requirements
Note: This equipment meets the applicable
Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration
number. The abbreviation, IC, before the registration
number signifies that registration was performed
based on a Declaration of Conformity indicating
that Industry Canada technical specifications
were met. It does not imply that Industry Canada
approved the equipment.
RETRO SERIES USER GUIDE www.telematrix.net 7
Before installing this equipment, users should
ensure that it is permissible to be connected to
the facilities of the local telecommunications
company. The equipment must also be installed
using an acceptable method of connection. The
customer should be aware that compliance with
the above conditions may not prevent degradation
of service in some situations.
Repairs to certified equipment should be
coordinated by a representative designated by the
supplier. Any repairs or alterations made by a user
to this equipment, or equipment malfunctions,
may give the telephone communications company
cause to request the user to disconnect the
equipment.
Users should ensure for their own protection, that
the electrical ground connections of the power
utility, telephone lines, and internal metallic water
pipe system, if present, are connected together.
This precaution may be particularly important in
rural areas.
Caution: Users should not attempt to make such
connections themselves, but should contact
the appropriate electric inspection authority, or
electrician, as appropriate.
Notice: The Ringer Equivalence Number (REN)
assigned to each terminal device provides an
indication of the maximum number of terminals
allowed to be connected to a telephone interface.
The termination on an interface may consist of
any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed 5.
REN: Z
For warranty and service in Canada, please
contact:
Williams Telecommunications
5610 Kennedy Road
Mississauga, Ontario, L4Z2A9
Canada
Phone: 905-712-4242
Fax: 905-712-1754
Requirements of Part 15—
FCC Rules
Note: This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:
1. Move the telephone away from the receiver.
2. Consult the dealer or an experienced radio/
TV technician for help.
Any changes made by the user not approved by
the manufacturer can void the user’s authority to
operate the telephone.
8 www.telematrix.net RETRO SERIES USER GUIDE
Requirements of Part 68—
FCC Rules
This equipment complies with Part 68 of the FCC
Rules and the requirements adopted by ACTA. On
the bottom of this telephone is a label that contains,
among other information, a product identifier
in the format US:AAAEQ##TXXXX. If requested,
this number must be provided to the telephone
company. The USOC Jack for this equipment is
RJ11C.
A plug and jack used to connect this equipment
to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules
and requirements adopted by ACTA. A compliant
telephone cord and modular plug are provided with
this telephone. It is designed to be connected to a
compatible modular jack that is also compliant.
See installation instructions for details.
The Ringer Equivalence Number (REN) is used
to determine the number of devices that may be
connected to a telephone line. Excessive RENs
on a telephone line may result in the devices
not ringing in response to an incoming call. In
most but not all areas, the sum of RENs should
not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as
determined by the total RENs, contact the local
telephone company. For products approved after
July 23, 2001, the REN for this product is a part
of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by
## are the REN without a decimal point (e.g., 03
is a REN of 0.3). For earlier products, the REN is
separately shown on the label.
If this telephone causes harm to the telephone
network, the telephone company will notify you
in advance that temporary discontinuance of
service may be required. But if advance notice is
not practical, the telephone company will notify
the customer as soon as possible. Also, you will
be advised of your right to file a complaint with the
FCC if you believe it is necessary.
The telephone company may make changes in its
facilities, equipment, operations, or procedures
that could affect the operation of the equipment. If
this happens, the telephone company will provide
advance notice in order for you to make the
necessary modifications to maintain uninterrupted
service.
If trouble is experienced with this equipment, for
repair or warranty information, please contact
Teledex at (800) 462-9446. If the equipment is causing
harm to the telephone network, the telephone
company may request that you disconnect the
equipment until the problem is resolved.
There are no user-serviceable parts contained in
this equipment.
Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission, or
corporation commission for information.
If your home has specially wired alarm equipment
connected to the telephone line, ensure the
installation of this product does not disable your
alarm equipment. If you have questions about
what will disable alarm equipment, consult your
telephone company or a qualified installer.
This telephone is hearing aid compatible.
These telephone devices are intended for
commercial use only, primarily in hotel guestrooms.
They must be used with a PBX (private branch
exchange), and are not intended to be connected
directly to a PSTN line (public switched telephone
network). There are no user-serviceable parts
inside the equipment.
RETRO SERIES USER GUIDE www.telematrix.net 9
Toll Free: +1.800.462.9446
Tel: +1.719.638.8821
Email: info@telematrix.net
www.telematrix.net
© 2017 Cetis, Inc. Product specifications and descriptions in this document subject to change without notice.
Cetis®, Teledex®, TeleMatrix®, and Scitec® are trademarks or registered trademarks of Cetis, Inc. TMX-Retro-UG-122017
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