Hotel’s PBX System type: _________________________
PBX Vendor - company: _________________________
contact: _________________________
phone/email: _________________________
Version 04.04.09
Congratulations on purchasing a TeleMatrix telephone product.
Our goal is to provide you with seamless endpoint communications. TeleMatrix
is known worldwide for it’s telephony innovations, such as SteelTrap memory
technology, which eliminated the need for batteries in telephones and gives you
the added assurance that your speed dial keys will retain their memories, even
in the event of loss of power. TouchLite is another revolutionary invention that
allows you to simply press the message waiting light and you will retrieve your
messages, vs. a complicated set of instruction to retrieve messages.
Along with leading technological advances TeleMatrix believes strongly in quality control, both at the factory prior to being shipped, and again at our headquarters before they are sent to you. This is evident in our less than 1% return
rate.
With all this said, TeleMatrix understands that it is our people that truly make
the difference. The company culture is one of excellence. The entire team from
sales to production to shipping are all watching over your product, to ensure it
is delivered on time, with the correct programming and faceplate, just as you
have instructed.
Our Priority Care department is set up specically to assist you with the
planning and post delivery of your telephone. Should you have any questions,
run into difculties, or are interested in learning more about your telephone,
please do not hesitate to call our qualied professionals. They are eager to assist
and extremely friendly, courteous and knowledgeable.
Thank you for joining the TeleMatrix family!
MARQUIS
3100 Series
Telephones
INSTALLATION
& USERS GUIDE
PARTS CHECK LIST:
The following parts are included in this package:
A. Line cord - 15 ft./4.5m. (RJ14)
B. Handset coiled cord - 9 ft./2.5m.
C. Base unit.
D. Handset
E. Printed Faceplate
F. Protective plastic faceplate overlay
The following are optional Items possibly
included: (Must be ordered separately)
G. Wall Mount Wedge & Short 6
inch to wall line cord.
Please call TeleMatrix
PriorityCare to order -
1.800.462.9446 toll free N. America
+1.719.638.8821 worldwide voice
TABLE of CONTENTS:
Features
Features & Controls page 1
Parts List page 2
Compliance/Safety page 2
Installation
Caution Information page 3
Connecting Handset & Line Cord page 3
Switch Settings page 4
message waiting & line voltage
Wall Mounting page 10
Care & Maintenance page 11
Service page 11
Warranty page 12
From the entire TeleMatrix Team.
13
COMPLIANCE & SAFETY:
As specied by FCC regulation, we are required to inform you of specic governmental and compliance regulatory
requirements, safety notices, safety instructions and other informative information. TeleMatrix, Inc.. provides this
information in a separate manual. We place the separate Compliance and Safety Manual within each outer box or
product box when shipped.
Prior to reading this operation manual and prior to setting up your telephone, please refer to the Compliance and
Safety Manual.
If the Compliance and Safety Manual is not immediately available. Please obtain a free copy by calling our
PriorityCare department (1.800.462.9446) or by downloading a copy on our Internet web site (www.telematrix.net).
2
Installation...
Caution Information -
•
Never install telephone or network wiring during a lightning storm.
• Never install telephone or Ethernet jacks in wet locations unless the jack is specically
designed for wet locations.
• Never touch uninstalled telephone wires or terminals unless the telephone line has
been disconnected at the network interface.
• Use caution when installing or modifying telephone and network lines.
Connecting the Handset Cord - # 21a & 21b
A 9 ft. modular handset coil cord is provided. To install, simply plug one end of the coil
STATEMENT OF LIMITED WARRANTY
TELEMATRIX, INC.. warrants to its [original end customer] [purchaser] that Spectrum PLUS, Marquis and
RETRO branded products manufactured by TELEMATRIX, INC. are free from defects in materials and workmanship for ve (5) years after the date of purchase, and Regency branded products manufactured by TELEMATRIX,
INC. are free from defects in materials and workmanship for three (3) years, other than the following products for
which the warranty period shall be one (1) year: handset batteries, either NiCd or NiMH, used in TELEMATRIX,
INC. cordless products. If a product fails this warranty during the warranty period, TELEMATRIX, INC. will, at
its option, either repair or replace the defective product or parts, or deliver replacements for defective products
or parts on an exchange basis at no additional charge to the customer except as set forth below. Repair parts
or replacement products may be either new or reconditioned. Products or parts returned to TELEMATRIX, INC.
under this warranty will become the property of TELEMATRIX, INC. Warranties on products repaired by TELEMATRIX, INC. expire at the termination of the original warranty period.
cord into the jack at the base of the handset, and the other end into the jack located on
the left side of the telephone base marked “Handset”.
Connecting the Line Cord - # 27
A 15 ft. modular line cord is provided. To install, simply plug one end of the cord into the
modular jack on the underside of the base unit and the other end into the wall jack. # 27
This limited warranty does not cover
1. Products or parts which are damaged, abused or misused;
2. Any damage resulting from improper installation, maintenance or operation of the product;
3. Damage resulting from unauthorized modication or repair of the product, or from improper connection of the product to other equipment;
4. Cords, connectors and replaceable batteries;
5. Damage in transit to the TELEMATRIX, INC. repair facility;
6. Any product or part unless proof of date of purchase is submitted with the product when returned for
warranty repair; or
7. Costs incurred by the customer in removing and shipping the product to TELEMATRIX, INC. for
repair or replacement, and costs of reinstallation of the product.
8. Products or parts which are not owned and used by the original end user customer.
The cost and risk of loss or damage for sending the product to TELEMATRIX, INC. will be borne by the customer.
TELEMATRIX, INC. EXPRESSLY DISCLAIMS ALL WARRANTIES EXCEPT THE LIMITED WARRANTY SET
FORTH HEREIN, WHICH IS THE SOLE AND EXCLUSIVE WARRANTY OF THE PRODUCT, AND IS IN LIEU
OF ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, OR STATUTORY.
THERE ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE CUSTOMER’S SOLE REMEDY UNDER THE TELEMATRIX, INC. WARRANTY SHALL BE REPAIR
OR REPLACEMENT AS PROVIDED ABOVE. IN NO EVENT WILL TELEMATRIX, INC. BE LIABLE TO CUSTOMER OR ANY OTHER PARTY FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, DAMAGES OF LOST PROFITS, LOST REVENUES, LOSS OF USE OF
FACILITIES OR EQUIPMENT, OR COST OF SUBSTITUTE EQUIPMENT ARISING OUT OF THE USE OR
INABILITY TO USE THIS PRODUCT, EVEN IF THE CUSTOMER HAS ADVISED TELEMATRIX, INC. OF THE
POSSIBILITY OF SUCH DAMAGES. TELEMATRIX, INC. LIABILITY FOR DAMAGES SHALL NOT EXCEED
THE PURCHASE PRICE OF THE DEFECTIVE PRODUCT.
This limited warranty is non-transferable without the prior written approval of TELEMATRIX, INC. It gives the
customer specic legal rights. The customer may have other rights which vary under local law. Some jurisdictions may not allow limitations on the term of an implied warranty or exclusions or limitations of incidental or
consequential damages.
312
Version 09.24.08
CARE AND MAINTENANCE
• Keep the telephone dry. If it gets wet, wipe it dry immediately. Liquids might contain
minerals that can corrode the electronic circuits.
• Use and store the telephone in a normal temperature environment. Temperature
extremes can shorten the life of electronic devices and distort or melt parts.
Settings...
Line Voltage Selector
3100 SERIES telephones are equipped to operate behind a PBX telephone systems
rated between 24 volts and 48 volts.
Line voltage selection is an auto-detect function, no need to set switches.
• Keep the telephone away from excessive dust and dirt that can cause premature
wear of parts.
• Wipe the telephone with a damp cloth occasionally to keep it looking new. Do not
use harsh chemicals, cleaning solvents, or strong detergents to clean the system.
SERVICE
When problems arise during installation or service that cannot be resolved using this or related
documents, contact the TeleMatrix Technical Service departments.
TeleMatrix Inc USA Telematrix Europe LTD. TeleMatrix Middle East-
Many times a problem can be resolved by contacting a TeleMatrix support agent. Please contact
TeleMatrix PRIOR to sending a telephone to our service center for repair.
In the unlikely event that a factory repair is necessary:
1. Include a brief description of the trouble that you are experiencing.
2. Include a proof of purchase for a repair warranty.
3. Send the telephone prepaid by UPS or Parcel Post insured to:
TeleMatrix, Inc. USA TeleMatrix Europe LTD. TeleMatrix Middle East
Customer Care Center Customer Care Center Customer Care Center
5025 Galley Road Unit 33, Stratford Ofce Village Hamriyah Free Zone
Colorado Springs, Walker Avenue, Wolverton Mill Sharjah, UAE
Colorado 80915 USA Milton Keynes +971 4 2676550
+1.719.638.8821 Buck MKL12 5TW
United Kingdom
+44 (0) 1908 682180
Message Waiting Selector
This telephone automatically responds to both “NEON or low-voltage “LED” signals.
Message waiting selection is an auto-detect function, no need to set switches.
Operation...
Volume...
Handset & Speaker Volume Control - # 11a & 11b
The handset volume control increases the volume of the handset.
When the handset is off hook or speaker key engaged on speakerphones, press the
volume control keys to increase or decrease the volume. The handset volume control is
a 3-step operation, and 2-step operation for 3100LBY sets.
All models are HAC (hearing aid compatible).
Ringer Volume Control - # 8
The ringer volume control switch is on the right side of the phone.
Settings are either Low or HI (High), for both lines 1 and 2.
TeleMatrix will pay to return the repaired telephone to you.
Please feel free to check on its progress by calling your regional TeleMatrix PriorityCare.