Telematrix Marquis 3000MW10 Installation And User Manual

3000MW10
1 LINE - 10 MEMORY
INSTALLATION
AND USER GUIDE
Copyright TeleMatrix Inc. 2000
®®®®
FCC Part 15 Compliance
Warning
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to oper-
ate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and @an radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio com­munications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interfer­ence to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the inter­ference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio TV technician for help.
Canadian Emissions Compliance
" This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regula­tions of the Canadian Department of Communications. "
"Le present appareil numerique n'emet pas de bruits radiolectriques depassant les limites applicables auix appareils numeriques de la class B pre­scrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada."
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.
IF UNIT IS EQU IPPED WITH POWER ADAPTER:
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company. IF ADAPTER IS PROVIDED WITH A GROUNDED TYPE ATTACHMENT PLUG:
8. This product is equipped with a three wire grounding type plug, a plug having a third (grounding) pin. This plug will only fit into a grounding type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding type plug.
IF ADAPTER IS PROVIDED WITH A POLARIZED ATTACHMENT PLUG: This product is equipped with a polarized line plug (a plug having one blade wider than the other). This plug will fit into the power outlet only one way. This is a safety feature. If you are unable to inset the plug fully into the outlet, try reversing the plug. If the plug should still not fit, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug.
9. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be ab used by persons walking on it.
10. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
11. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
12. To reduce the risk of electric shock, do not disassemble this product, b ut take it to a qua lifie d s e r vice ma n w hen some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect re-assembly can cause electric shock when the appliance is subsequently used.
13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:
A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls, that are covered by the operating instructions because improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician to restore the product to nor mal ope ra tion. E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinct change in performance.
14. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock fro m lightning.
15. Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
DOC - NOTICE AND LOAD NUMBER STATEMENT
NOTICE: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective , operational and safety requirements. The Department does not guarantee the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommu­nications company. The equipm ent must also be installed using an acceptable method of connection. In some cases, the com­pany's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degrada­tion of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop, which is used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100. An alphabetic suffix is also specified in the Load Number for the appropriate ringing type (A or B), if applicable. For example, LN = 20 A designates a Load Number of 20 and an "A" type ringer.
SAFETY
NOTIFICATION TO THE TELEPHONE COMPANY
BEFORE YOU MAY CONNEC T Y O U R TEL EPH O N E YO U MU ST NOTIFY THE TELEPHONE COMPANY OF PARTICULAR LINE(S)TO WHICH SUCH CONNECTIONS IS TO BE M AD E, AN D PR O V ID ED TO THE TELEPHONE COMPANY THE FCC REGISTRATION NU M BER AND RINGER EQUIVALENCE NUMBER OF THE REGISTERED PROTECTIVE CIRCUI T RY. THE CUSTOMER SHALL GIVE NOTICE TO THE TELEPHONE COMPANY UPON FINAL DISCONNECTION OF SUCH EQUIPMENT OR CIRCUITRY FROM THE PARTICULAR LINE(S).
MALFUNCTION OF TELEPHONE
IN THE EVENT THAT YOUR TELEPHONE FAILSTO WORK PROPERLY DURING YOUR OWNERSHIPAND USE OF IT, YOU SHOULD DISCON­NECT IT FROM THETELEPHONE LINETO DETERMINE IF IT IS YOUR PHONE WHICH IS NOT WORKING PROPERLY OR IF IT ISA PROBLEM IN THE TELEPHONE COMPANY'S NETWORK. IFTHE PROBLEM IS WITH YOUR TELEPHONE YOU SHOULD DIS- CONTINUE ITS USE UNTIL IT IS REPAIRED.
TELEPHONE CONNECTION REQUIREMENTS
EXCEPT FOR TELEPHONE COMPANY- PROVIDED RINGERS, ALL CONNECTIONS TO THETELEPHONE NETWORK SHALL BE MADE THROUGH STANDARD TELEPHONE COMPANY PROVIDED JACKS, IN SUCH A MANNER ASTO ALLOW FOR EASY AND IMMEDIATE DIS­CONNECTION OFTHETERMINAL EQUIPMENT. STANDARD JACKS SHALL BE SO ARRANGED THAT IFTHE PLUG CONN EC TED THERETO IS WITHDRAWN, NO INTERFERENCE TO THE OPERATION OFTHE EQUIPMENTAT THE CUSTOMER'S PREMISES WHICH REMAINS CON­NECTED TO THE TELEPHONE NET WORK SHALL OCCUR BY REASON OF SUCH WITHDRAWL. THESETELEPHONES MAY NOT BE USED ON PARTY LINES OR COIN OPERATED LI NES.
CHANGES IN TELEPHONE COMPANY EQUIPMENT OR FACILITIES
THE TELEPHONE COMPANY IS ENTITLED TO MAKE CHANGES IN ITS FACILITIES EQUIPM ENT, OPERATIONS, AND PROCEDURES. SHOULD THESE CHANGES BE EXPECTED TO RENDER YOUR TERM I NAL EQUIPMENT INCOMPATIBLE WITH THE TELEPHONE COM­PANY'S FACILITIES YOU WILL BE GIVEN SUFFICIENT NOTICE TO ALLOW YOU TO MAKE THE NECESSARY MODIFICATION TO YOUR TERMINAL EQUIPMENT WITHOUT ANY INTERRUPTION OF YOUR SERVICE.
SAFETY
Features ...........................................………..……………………………………................................... 1
Controls ...........................................................................……………………………………………….. 2
Switch Settings .....................................….......................……………………………………………...... 4
Installation ............. ..................................... ................... ……………………………………………........ 5
Wall Mounting ................................... .. …. .................. ....……………………………………………........ 7
Programming Speed Dial Memory .................................……………………………………………....... 8
Operation ........................................................................……………………………………………..... 11
Care and Maintenance ..................................................……………………………………………....... 12
Service …………………………………………………..……………………………………….………… 13
Warranty .......................................................................……………………………………………....... 14
CON-
FEA-
One Line
Convenient Data Port
10 Single Button Memory Locations With Secure Programming
Tone Dialing
Handset Volume Control
TouchLite™ Message Waiting Retrieval
NEON/LED Message Waiting Switch
Store Key (submerged))
Storable Flash Function (600 mS) (submerged)
Storable Pause Function (3.6 seconds) (submerged)
HI/LOW Ringer Volume Control Switch
Desk or Wall Mountable
Fully Modular, Easy To Install
1
CON-
2
(13)
(12)
(9)
3
4
11
DEFINITION OF CON-
1. Handset ..........…………..………….........…... Hearing aid compatible, low profile styling.
2. Ringer Controls ………………….……………. Adjusts the volume of the ringers to HI/LOW setting.
3. Handset Clip …………………………………... Retains the handset when the phone is wall mounted.
4. Handset Jack ……………………………….… Modular receptacle where handset cord plugs into the base unit.
5. Dial Pad ………………………………….…….. Large keys used for dialing.
6. Handset Volume Control ……………….…….. Controls the loudness of the receiver volume when pressed.
7. Message Waiting TouchLite™ Key ………….. Used to call voice mail to retrieve messages.
8. Pause Key ……………………………………... (Submerged Key) Used to program a 3.6 second pause in memory.
9. Flash Key …………………………………….… (Submerged Key) Used to provide a 600 mS line break to access PBX/Centrex.
10. Feature Access Keys …………………………. 10 Programmable memory locations for frequently dialed phone numbers and access codes.
11. Data Port ……………………………………….. Used to connect a computer modem, fax machine, or answering device.
12. Message Waiting Selector Switch ………….. Select optional 90VDC or Low voltage LED Message Waiting.
13. Store Key ………………………………………. (Submerged Key) Used to program information for speed dialing.
14. NEON/LED Message Waiting Switch ……….. Used to select Message Waiting indication lamp voltage.
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Message Waiting Selector
The 3000MW10 can support 90VDC neon or low-voltage LED message waiting systems. Simply slide the switch to the desired position that is compatible with your PBX messaging system.
Note: the phone is factory preset to the “Neon” setting.
SWITCH SET-
There are installer selectable switches located on the bottom base underneath a protective plastic overlay. These switches are hid­den behind a plastic cover for security. To locate, remove the plastic covers using a sharp pointer or paper clip as shown.
4
Figure 5
INSTALLA-
Parts Check List
The following parts are included in this package:
1. 15’ modular telephone line cord.
2. Modular coiled handset cord.
3. Base unit
4. Handset
Caution
Never install telephone wiring during a lightning storm.
Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
5
Parts not included wall mount wedge.
Call customer service for wall mount wedge.
Connecting The Handset Cord
A 10’ modular coil handset cord is provided. To install, simply plug one end of the handset cord into the modular jack on the handset. The remaining end of the handset cord plugs into the jack labeled “Handset” located on the left side of the base unit. (figure 3)
INSTALLATION
Connecting The Line Cord
A 15’ modular line cord is provided. To install, simply plug one end of the line cord into the modular jack located on the back of the base unit. The remaining end of the line cord plugs into the wall jack. (figure 4)
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LINE
HANDSET
Figure 4
Figure 3
WALL MOUNTING
Wall Mounting Your 3000MW10
The 3000MW10 was designed to be conveniently wall mounted. There is no additional hardware required. Follow these easy steps:
1. The handset retaining clip must be engaged to secure the handset when hanging up. To engage the clip, unsnap the clip, rotate the clip 180º and then snap the clip into place. (figure 7)
2. Plug one end of a short line cord (not included) into the line jack on the back of the Marquis base unit. Plug the remaining end of the short line cord into the wall jack. Next, guide the phone onto the studs of the wall jack. Pull down firmly until you feel it snap into place. The unit is now wall mounted. (figure 8)
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24V 48V OFF
L1
L2
LABEL-FCC
LABEL-S/NO.
LABEL-IC
LABEL-ETL
WEDGE
2.SNAP INTO PLACE.
TAB S.
1.PRESS THE RELEASE
MOUNTING
1. UNSNAP
2. ROTATE 180 .
3. SNAP INTO PLACE.
Figure 8
Figure 7
Figure 9
Figure 10
PROGRAMMING SPEED
8
A. The “STORE”, “FLASH”, and “PAUS E”
function keys are located underneath the clear plastic overlay and paper faceplate. To access, lift off the overlay and paper faceplate using a paperclip or sharp pointer. (figure 9 and 10)
B. Storing A Number Into Memory
Up to 10 phone numbers can be stored into memory. Each location can store up to 15 digits in tone mode and 16 digits in pulse mode.
Note: a “PAUSE” or “FLASH” programmed into memory counts as one digit when storing a number.
1. Lift the handset.
2. Press the STORE key.
3. Enter the numbers to be stored using the numeric dial pad.
4. Press the desired memory location wherein the number is to be stored.
5. If additional numbers are to be stored, repeat steps 3 thru 6.
6. Hang up the handset.
C. Storing “PAUSE” Into Memory
If you are using your 3000MW anywhere that requires and access code for outside calls, you may need to add a “PAUSE” to the num­ber to allow tine for the outside line to con­nect. You can enter as many pauses as needed.
Note: a “PAUSE” or “FLASH” programmed into memory counts as one digit when storing a number.
1. Lift the handset.
2. Press the STORE key.
3. Enter the required ac c es s code using the numeric dial pad.
4. Press the “PAUSE” key.
5. Enter the digits to be stored using the numeric dial pad.
6. Press the desired memory location wherein the number is to be stored.
7. If additional numbers are to be stored, repeat steps 3 thru 6.
8. Hang up the handset.
D. FLASH Hook Function
The Flash function is used to access PBX features or Telco line features such as Call Waiting. The FLASH function is a 600mS timed line beak. If the FLASH function will be used often, store the feature into memory location for easy access as follows:
1. Check the position of the tone/pulse switch.
2. Lift the handset.
3. Press the “FLASH” key.
4. Press the memory location wherein the “FLASH” is to be stored.
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PROGRAMMING SPEED
PROGRAMMING THE
FEATURE DESCRIPTION
TouchLite™ is a new innovation that integrated the visual message waiting lamp and a speed dial key into one. It allows easy access for guests to retrieve messages.
When the message waiting lamp lights to notify the guest that a message is waiting, a simple press of the red TouchLite™ connect the guest to the message center or front desk.
TouchLite™ also adds an additional memory location to this telephone. (6 to 11 total speed dial memories depending on the model)
PROGRAMMING TouchLite
1. Lift the handset.
2. Press the “STORE” key.
3. Enter the numbers to be stored using the numeric dial pad.
4. Press the red TouchLite™ key to store.
5. Hang up the handset.
(figure 9 and 10)
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OPERATION
11
PLACING A CALL USING THE HANDSET
Lift the handset.
Dial out by using the numeric dial pad or by pressing a speed
dial location.
RECEIVING A CALL USING THE HANDSET
lift the handset when ringing.
HANDSET VOLUME CONTROL
The handset volume control increases the volume of the handset. When the handset is off hook, press the volume control key to increase
the headset volume. The volume control is a HI/LOW operation and is hearing aid compatible.
CARE AND MAINTE-
Wipe the telephone with a damp cloth occasionally to keep it looking new. Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the system.
Keep the telephone dry. If it gets wet, wipe it dry immediately. Liquids might contain minerals that can corrode the electronic circuits.
Use and store the telephone only in normal temperature environments. Temperature extremes can shorten the life of electronic devices, damage batteries, and distort or melt plastic parts.
Keep the telephone away from excessive dust and dirt that can cause premature wear of parts.
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SERVICE
When problems arise during installation or service that cannot be resolved using this or related documents, contact the TeleMatrix Technical Service department 8:30a.m. - 4:30p.m. MST:
Toll Free: 1-800-462-9446 Direct: 719-638-8821 Fax: 719-638-8815 www.telematrixusa.com
Many times a problem is either installation or user related. Please contact TeleMatrix PRIOR to sending a telephone to our service center for repair. In the unlikely event that a factory repair be necessary:
1. Include a brief description of the trouble that you are experiencing.
2. Include a proof of purchase for a repair under warranty.
3. Send the telephone prepaid by UPS or Parcel Post insured to: TeleMatrix, Inc.
Customer Care Center 5025 Galley Road Colorado Springs, CO. 80915
TeleMatrix will pay to return the repaired telephone to you. Allow 2-3 weeks for delivery.
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STATEMENT OF LIMITED WARRANTY
TeleMatrix, Inc (TeleMatrix) warrants to its customers that products manufactured by TeleMatrix are free from defects in materials and workmanship. TeleMatrix's obligations under this warranty are limited to repairing or replacing at TeleMatrix's option, the part or parts of the product, which are reported, defective in material or workmanship within five (5) years after the date of purchase. TeleMatrix will, at its option, either repair the defective products or parts or deliver replacements for defective products or parts on an exchange basis to buyer. Products returned to Tele­Matrix under this warranty will become the property of TeleMatrix. All warranties are subject to the following conditions:
1. If the phones have been damaged, adjusted, abused, modified or tampered with, by other than TeleMatrix authorized personnel, the warranties above are voided.
2. Improper installation, maintenance, misuse or any cause other than ordinary application will void the warranties.
3. This warranty is good only in the United States and Canada.
4. The cost and risk of loss or damage for sending the phone to TeleMatrix will be borne by you.
5. Warranties on phones repaired by TeleMatrix are good until the end of the original warranty.
6. Proof of date of purchase is required to be submitted with the phone when returned for warranty repair.
Some jurisdictions do not allow limitations on how l ong an implied warranty lasts or ex clusions or limitations of incidental or consequential damages, so the above l imitations or exclu ­sions may not apply to you.
The foregoing TeleMatrix limit ed warranty is in lieu of all other warr anties, whether oral , written, exp ressed, impli ed, or statutory. There a re no implied warranties of merchantability or fitness for a particular purpose. TeleMatrix warranty obligations hereunder are solely and exclusively as stated herein.
TeleMatrix's liability, whether based on contract, tort, warranty, strict liability or any other theory, shall not exceed the pric e of the indiv idual unit w hose defect or damage is the b asis of the claim. In no event shall TeleMatrix be liable for any loss of profits, loss of use of facilities or equipment, or other indirect, incidental or consequential damages.
TeleMatrix will make every effort to satisfy its customers under the terms of this warranty should a dispute arise. The company does not employ an y specifi c dispute settlement mec ha­nism. This warranty gives you specific legal rights and you also may have other rights, which vary from state to state.
WARRANTY
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