3000MW10
1 LINE - 10 MEMORY
INSTALLATION
AND USER GUIDE
Copyright TeleMatrix Inc. 2000
®®®®
FCC Part 15 Compliance
Warning
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to oper-
ate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and
@an radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio TV technician for help.
Canadian Emissions Compliance
" This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. "
"Le present appareil numerique n'emet pas de bruits radiolectriques depassant les limites applicables auix appareils numeriques de la class B prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada."
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing
the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is
provided.
IF UNIT IS EQU IPPED WITH POWER ADAPTER:
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
IF ADAPTER IS PROVIDED WITH A GROUNDED TYPE ATTACHMENT PLUG:
8. This product is equipped with a three wire grounding type plug, a plug having a third (grounding) pin. This plug will only fit into a grounding type power outlet. This is a safety feature. If you are unable to insert the plug
into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding type plug.
IF ADAPTER IS PROVIDED WITH A POLARIZED ATTACHMENT PLUG:
This product is equipped with a polarized line plug (a plug having one blade wider than the other). This plug will fit into the power outlet only one way. This is a safety feature. If you are unable to inset the plug fully into
the outlet, try reversing the plug. If the plug should still not fit, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug.
9. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be ab used by persons walking on it.
10. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
11. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the
product.
12. To reduce the risk of electric shock, do not disassemble this product, b ut take it to a qua lifie d s e r vice ma n w hen some service or repair work is required. Opening or removing covers may expose you to dangerous voltages
or other risks. Incorrect re-assembly can cause electric shock when the appliance is subsequently used.
13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls, that are covered by the operating instructions because improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician to restore the product to nor mal ope ra tion.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.
14. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock fro m lightning.
15. Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
DOC - NOTICE AND LOAD NUMBER STATEMENT
NOTICE: The Canadian Department of Communications label identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective , operational and safety requirements. The Department does not
guarantee the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipm ent must also be installed using an acceptable method of connection. In some cases, the company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly
(telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any
repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal
metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection
authority, or electrician, as appropriate.
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone
loop, which is used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices
subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100. An alphabetic suffix is
also specified in the Load Number for the appropriate ringing type (A or B), if applicable. For example, LN = 20 A designates a
Load Number of 20 and an "A" type ringer.
SAFETY
NOTIFICATION TO THE TELEPHONE COMPANY
BEFORE YOU MAY CONNEC T Y O U R TEL EPH O N E YO U MU ST NOTIFY THE TELEPHONE COMPANY OF PARTICULAR LINE(S)TO WHICH
SUCH CONNECTIONS IS TO BE M AD E, AN D PR O V ID ED TO THE TELEPHONE COMPANY THE FCC REGISTRATION NU M BER AND RINGER
EQUIVALENCE NUMBER OF THE REGISTERED PROTECTIVE CIRCUI T RY. THE CUSTOMER SHALL GIVE NOTICE TO THE TELEPHONE
COMPANY UPON FINAL DISCONNECTION OF SUCH EQUIPMENT OR CIRCUITRY FROM THE PARTICULAR LINE(S).
MALFUNCTION OF TELEPHONE
IN THE EVENT THAT YOUR TELEPHONE FAILSTO WORK PROPERLY DURING YOUR OWNERSHIPAND USE OF IT, YOU SHOULD DISCONNECT IT FROM THETELEPHONE LINETO DETERMINE IF IT IS YOUR PHONE WHICH IS NOT WORKING PROPERLY OR IF IT ISA PROBLEM
IN THE TELEPHONE COMPANY'S NETWORK. IFTHE PROBLEM IS WITH YOUR TELEPHONE YOU SHOULD DIS- CONTINUE ITS USE UNTIL
IT IS REPAIRED.
TELEPHONE CONNECTION REQUIREMENTS
EXCEPT FOR TELEPHONE COMPANY- PROVIDED RINGERS, ALL CONNECTIONS TO THETELEPHONE NETWORK SHALL BE MADE
THROUGH STANDARD TELEPHONE COMPANY PROVIDED JACKS, IN SUCH A MANNER ASTO ALLOW FOR EASY AND IMMEDIATE DISCONNECTION OFTHETERMINAL EQUIPMENT. STANDARD JACKS SHALL BE SO ARRANGED THAT IFTHE PLUG CONN EC TED THERETO
IS WITHDRAWN, NO INTERFERENCE TO THE OPERATION OFTHE EQUIPMENTAT THE CUSTOMER'S PREMISES WHICH REMAINS CONNECTED TO THE TELEPHONE NET WORK SHALL OCCUR BY REASON OF SUCH WITHDRAWL. THESETELEPHONES MAY NOT BE USED
ON PARTY LINES OR COIN OPERATED LI NES.
CHANGES IN TELEPHONE COMPANY EQUIPMENT OR FACILITIES
THE TELEPHONE COMPANY IS ENTITLED TO MAKE CHANGES IN ITS FACILITIES EQUIPM ENT, OPERATIONS, AND PROCEDURES.
SHOULD THESE CHANGES BE EXPECTED TO RENDER YOUR TERM I NAL EQUIPMENT INCOMPATIBLE WITH THE TELEPHONE COMPANY'S FACILITIES YOU WILL BE GIVEN SUFFICIENT NOTICE TO ALLOW YOU TO MAKE THE NECESSARY MODIFICATION TO YOUR
TERMINAL EQUIPMENT WITHOUT ANY INTERRUPTION OF YOUR SERVICE.
SAFETY
Features ...........................................………..……………………………………................................... 1
Controls ...........................................................................……………………………………………….. 2
Switch Settings .....................................….......................……………………………………………...... 4
Installation ............. ..................................... ................... ……………………………………………........ 5
Wall Mounting ................................... .. …. .................. ....……………………………………………........ 7
Programming Speed Dial Memory .................................……………………………………………....... 8
Operation ........................................................................……………………………………………..... 11
Care and Maintenance ..................................................……………………………………………....... 12
Service …………………………………………………..……………………………………….………… 13
Warranty .......................................................................……………………………………………....... 14
CON-
FEA-
• One Line
• Convenient Data Port
• 10 Single Button Memory Locations With Secure Programming
• Tone Dialing
• Handset Volume Control
• TouchLite™ Message Waiting Retrieval
• NEON/LED Message Waiting Switch
• Store Key (submerged))
• Storable Flash Function (600 mS) (submerged)
• Storable Pause Function (3.6 seconds) (submerged)
• HI/LOW Ringer Volume Control Switch
• Desk or Wall Mountable
• Fully Modular, Easy To Install
1
CON-
2
(13)
(12)
(9)
3
4
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DEFINITION OF CON-
1. Handset ..........…………..………….........…... Hearing aid compatible, low profile styling.
2. Ringer Controls ………………….……………. Adjusts the volume of the ringers to HI/LOW setting.
3. Handset Clip …………………………………... Retains the handset when the phone is wall mounted.
4. Handset Jack ……………………………….… Modular receptacle where handset cord plugs into the base unit.
5. Dial Pad ………………………………….…….. Large keys used for dialing.
6. Handset Volume Control ……………….…….. Controls the loudness of the receiver volume when pressed.
7. Message Waiting TouchLite™ Key ………….. Used to call voice mail to retrieve messages.
8. Pause Key ……………………………………... (Submerged Key) Used to program a 3.6 second pause in memory.
9. Flash Key …………………………………….… (Submerged Key) Used to provide a 600 mS line break to access PBX/Centrex.
10. Feature Access Keys …………………………. 10 Programmable memory locations for frequently dialed phone numbers and access codes.
11. Data Port ……………………………………….. Used to connect a computer modem, fax machine, or answering device.
12. Message Waiting Selector Switch ………….. Select optional 90VDC or Low voltage LED Message Waiting.
13. Store Key ………………………………………. (Submerged Key) Used to program information for speed dialing.
14. NEON/LED Message Waiting Switch ……….. Used to select Message Waiting indication lamp voltage.
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Message Waiting Selector
The 3000MW10 can support 90VDC neon or low-voltage LED message waiting
systems. Simply slide the switch to the desired position that is compatible with
your PBX messaging system.
Note: the phone is factory preset to the “Neon” setting.
SWITCH SET-
There are installer selectable switches located on the bottom base underneath a protective plastic overlay. These switches are hidden behind a plastic cover for security. To locate, remove the plastic covers using a sharp pointer or paper clip as shown.
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Figure 5
INSTALLA-
Parts Check List
The following parts are included in this package:
1. 15’ modular telephone line cord.
2. Modular coiled handset cord.
3. Base unit
4. Handset
Caution
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
• Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
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Parts not included wall mount wedge.
Call customer service for wall mount wedge.
Connecting The Handset Cord
A 10’ modular coil handset cord is provided.
To install, simply plug one end of the handset
cord into the modular jack on the handset.
The remaining end of the handset cord plugs
into the jack labeled “Handset” located on the
left side of the base unit.
(figure 3)
INSTALLATION
Connecting The Line Cord
A 15’ modular line cord is provided.
To install, simply plug one end of the line
cord into the modular jack located on the
back of the base unit. The remaining end of
the line cord plugs into the wall jack.
(figure 4)
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LINE
HANDSET
Figure 4
Figure 3
WALL MOUNTING
Wall Mounting Your 3000MW10
The 3000MW10 was designed to be conveniently wall mounted.
There is no additional hardware required. Follow these easy
steps:
1. The handset retaining clip must be engaged to secure the
handset when hanging up. To engage the clip, unsnap the
clip, rotate the clip 180º and then snap the clip into place.
(figure 7)
2. Plug one end of a short line cord (not included) into the line
jack on the back of the Marquis base unit. Plug the remaining
end of the short line cord into the wall jack. Next, guide the
phone onto the studs of the wall jack. Pull down firmly until you
feel it snap into place. The unit is now wall mounted. (figure 8)
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24V 48V OFF
L1
L2
LABEL-FCC
LABEL-S/NO.
LABEL-IC
LABEL-ETL
WEDGE
2.SNAP INTO PLACE.
TAB S.
1.PRESS THE RELEASE
MOUNTING
1. UNSNAP
2. ROTATE 180 .
3. SNAP INTO PLACE.
Figure 8
Figure 7
Figure 9
Figure 10
PROGRAMMING SPEED
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A. The “STORE”, “FLASH”, and “PAUS E”
function keys are located underneath the clear
plastic overlay and paper faceplate. To access,
lift off the overlay and paper faceplate using a
paperclip or sharp pointer. (figure 9 and 10)
B. Storing A Number Into Memory
Up to 10 phone numbers can be stored into
memory. Each location can store up to 15
digits in tone mode and 16 digits in pulse
mode.
Note: a “PAUSE” or “FLASH” programmed
into memory counts as one digit when
storing a number.
1. Lift the handset.
2. Press the STORE key.
3. Enter the numbers to be stored using the
numeric dial pad.
4. Press the desired memory location
wherein the number is to be stored.
5. If additional numbers are to be stored,
repeat steps 3 thru 6.
6. Hang up the handset.
C. Storing “PAUSE” Into Memory
If you are using your 3000MW anywhere that
requires and access code for outside calls,
you may need to add a “PAUSE” to the number to allow tine for the outside line to connect. You can enter as many pauses as
needed.
Note: a “PAUSE” or “FLASH” programmed
into memory counts as one digit when storing
a number.
1. Lift the handset.
2. Press the STORE key.
3. Enter the required ac c es s code using the
numeric dial pad.
4. Press the “PAUSE” key.
5. Enter the digits to be stored using the
numeric dial pad.
6. Press the desired memory location
wherein the number is to be stored.
7. If additional numbers are to be stored,
repeat steps 3 thru 6.
8. Hang up the handset.
D. FLASH Hook Function
The Flash function is used to access PBX
features or Telco line features such as Call
Waiting. The FLASH function is a 600mS
timed line beak. If the FLASH function will be
used often, store the feature into memory
location for easy access as follows:
1. Check the position of the tone/pulse
switch.
2. Lift the handset.
3. Press the “FLASH” key.
4. Press the memory location wherein the
“FLASH” is to be stored.
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PROGRAMMING SPEED
PROGRAMMING THE
FEATURE DESCRIPTION
TouchLite™ is a new innovation that integrated
the visual message waiting lamp and a speed
dial key into one. It allows easy access for
guests to retrieve messages.
When the message waiting lamp lights to notify
the guest that a message is waiting, a simple
press of the red TouchLite™ connect the guest
to the message center or front desk.
TouchLite™ also adds an additional memory
location to this telephone. (6 to 11 total speed
dial memories depending on the model)
PROGRAMMING TouchLite ™
1. Lift the handset.
2. Press the “STORE” key.
3. Enter the numbers to be stored using the numeric
dial pad.
4. Press the red TouchLite™ key to store.
5. Hang up the handset.
(figure 9 and 10)
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OPERATION
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PLACING A CALL USING THE HANDSET
• Lift the handset.
• Dial out by using the numeric dial pad or by pressing a speed
dial location.
RECEIVING A CALL USING THE HANDSET
• lift the handset when ringing.
HANDSET VOLUME CONTROL
The handset volume control increases the volume of the handset.
When the handset is off hook, press the volume control key to increase
the headset volume. The volume control is a HI/LOW operation and is
hearing aid compatible.
CARE AND MAINTE-
Wipe the telephone with a damp cloth occasionally to keep it looking new. Do not
use harsh chemicals, cleaning solvents, or strong detergents to clean the system.
Keep the telephone dry. If it gets wet, wipe it dry immediately. Liquids might
contain minerals that can corrode the electronic circuits.
Use and store the telephone only in normal temperature environments. Temperature
extremes can shorten the life of electronic devices, damage batteries, and distort or
melt plastic parts.
Keep the telephone away from excessive dust and dirt that can cause premature
wear of parts.
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SERVICE
When problems arise during installation or service that cannot be resolved using this or related
documents, contact the TeleMatrix Technical Service department 8:30a.m. - 4:30p.m. MST:
Toll Free: 1-800-462-9446
Direct: 719-638-8821
Fax: 719-638-8815
www.telematrixusa.com
Many times a problem is either installation or user related. Please contact TeleMatrix PRIOR to
sending a telephone to our service center for repair. In the unlikely event that a factory repair be
necessary:
1. Include a brief description of the trouble that you are experiencing.
2. Include a proof of purchase for a repair under warranty.
3. Send the telephone prepaid by UPS or Parcel Post insured to:
TeleMatrix, Inc.
Customer Care Center
5025 Galley Road
Colorado Springs, CO. 80915
TeleMatrix will pay to return the repaired telephone to you. Allow 2-3 weeks for delivery.
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STATEMENT OF LIMITED WARRANTY
TeleMatrix, Inc (TeleMatrix) warrants to its customers that products manufactured by TeleMatrix are free from defects in materials and workmanship. TeleMatrix's obligations under this
warranty are limited to repairing or replacing at TeleMatrix's option, the part or parts of the product, which are reported, defective in material or workmanship within five (5) years after the
date of purchase.
TeleMatrix will, at its option, either repair the defective products or parts or deliver replacements for defective products or parts on an exchange basis to buyer. Products returned to TeleMatrix under this warranty will become the property of TeleMatrix.
All warranties are subject to the following conditions:
1. If the phones have been damaged, adjusted, abused, modified or tampered with, by other than TeleMatrix authorized personnel, the warranties above are voided.
2. Improper installation, maintenance, misuse or any cause other than ordinary application will void the warranties.
3. This warranty is good only in the United States and Canada.
4. The cost and risk of loss or damage for sending the phone to TeleMatrix will be borne by you.
5. Warranties on phones repaired by TeleMatrix are good until the end of the original warranty.
6. Proof of date of purchase is required to be submitted with the phone when returned for warranty repair.
Some jurisdictions do not allow limitations on how l ong an implied warranty lasts or ex clusions or limitations of incidental or consequential damages, so the above l imitations or exclu sions may not apply to you.
The foregoing TeleMatrix limit ed warranty is in lieu of all other warr anties, whether oral , written, exp ressed, impli ed, or statutory. There a re no implied warranties of merchantability or
fitness for a particular purpose. TeleMatrix warranty obligations hereunder are solely and exclusively as stated herein.
TeleMatrix's liability, whether based on contract, tort, warranty, strict liability or any other theory, shall not exceed the pric e of the indiv idual unit w hose defect or damage is the b asis of
the claim. In no event shall TeleMatrix be liable for any loss of profits, loss of use of facilities or equipment, or other indirect, incidental or consequential damages.
TeleMatrix will make every effort to satisfy its customers under the terms of this warranty should a dispute arise. The company does not employ an y specifi c dispute settlement mec hanism. This warranty gives you specific legal rights and you also may have other rights, which vary from state to state.
WARRANTY
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