SETUP AND USER GUIDE
MediaAccess TG788vn v2
SETUP AND USER GUIDE
MediaAccess TG788vn v2
Copyright
Copyright ©1999-2012 Technicolor. All rights reserved.
Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from Technicolor. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by Technicolor. Technicolor assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
TECHNICOLOR WORLDWIDE HEADQUARTERS 1, rue Jeanne d’Arc
92443 Issy-les-Moulineaux France
http://www.technicolor.com
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Microsoft®, MS-DOS®, Windows®, Windows NT® and Windows Vista® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
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UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
Wi-Fi®, WMM® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance®. Wi-Fi CERTIFIED, Wi-Fi ZONE, Wi-Fi Protected Access, Wi-Fi Multimedia, Wi-Fi Protected Setup, WPA, WPA2 and their respective logos are trademarks of the Wi-Fi Alliance®.
Other brands and product names may be trademarks or registered trademarks of their respective holders. All other logos, trademarks and service marks are the property of their respective owners, where marked or not.
Document Information
Status: v1.0 (August 2012)
Reference: DMS-CTC-20120510-0000
Short Title: Setup and User Guide MediaAccess TG788vn v2 R10.5.x
CONTENTS
1 |
Getting Started ......................................................................................................... |
3 |
||
|
1.1 |
Features at a Glance ................................................................................................................................. |
4 |
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1.2 |
Components ............................................................................................................................................... |
5 |
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1.2.1 |
Power ............................................................................................................................................................................... |
6 |
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1.2.2 |
Local Network Connection............................................................................................................................................ |
7 |
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1.2.3 |
Broadband Connection ................................................................................................................................................. |
8 |
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1.2.4 |
Voice Connection .......................................................................................................................................................... |
9 |
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1.2.5 |
Buttons........................................................................................................................................................................... |
10 |
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1.2.6 |
Status LEDs ................................................................................................................................................................... |
11 |
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1.3 |
Preparing for the Installation................................................................................................................... |
14 |
|
2 |
Guided Installation................................................................................................... |
15 |
||
3 |
Manual Installation................................................................................................... |
19 |
||
|
3.1 |
Connecting the MediaAccess Gateway to your Service Provider’s Network ................................. |
20 |
|
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3.2 |
Powering on the MediaAccess Gateway .............................................................................................. |
22 |
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3.3 |
Connecting Your Network Devices to the MediaAccess Gateway .................................................. |
23 |
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3.3.1 Setting up a Wireless Connection.............................................................................................................................. |
24 |
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3.3.2 Setting up a Wired Connection.................................................................................................................................. |
25 |
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3.4 |
Configure the MediaAccess Gateway ................................................................................................. |
26 |
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3.5 |
Setting Up the 3G Fall-Back WAN Connection.................................................................................. |
27 |
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3.5.1 Managing your Mobile Connection with the MediaAccess Gateway GUI.......................................................... |
28 |
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3.5.2 Inserting a Mobile USB Adapter ................................................................................................................................ |
29 |
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4 |
Configuration Tools................................................................................................. |
31 |
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4.1 |
MediaAccess Gateway GUI ................................................................................................................... |
32 |
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4.1.1 |
Access............................................................................................................................................................................. |
33 |
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4.1.2 |
Components ................................................................................................................................................................. |
34 |
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4.1.3 Protecting Access to the MediaAccess Gateway .................................................................................................... |
36 |
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4.2 |
Backing Up/Restoring your Configuration ........................................................................................... |
37 |
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4.3 |
Access From the Internet........................................................................................................................ |
38 |
|
5 |
The MediaAccess Gateway Wireless Access Point ............................................... |
39 |
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5.1 |
Connecting Your Wireless Client via WPS ......................................................................................... |
40 |
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5.2 |
Connecting Your Wireless Client without WPS ................................................................................. |
42 |
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5.3 |
Connecting Your Wireless Client via QR Code.................................................................................. |
43 |
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5.4 |
Securing Your Wireless Connection..................................................................................................... |
44 |
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6 |
Telephony................................................................................................................ |
47 |
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6.1 |
Setting Up Your Telephone Network .................................................................................................. |
48 |
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6.1.1 Configuring the MediaAccess Gateway VoIP Service ........................................................................................... |
49 |
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6.2 |
Address Book............................................................................................................................................ |
51 |
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6.3 |
Telephony Services.................................................................................................................................. |
53 |
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6.3.1 |
Activating a Telephony Service on your MediaAccess Gateway .......................................................................... |
54 |
|
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6.3.2 |
Common Telephony Services .................................................................................................................................... |
55 |
DMS-CTC-20120510-0000 v1.0
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CONTENTS
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6.4 |
Viewing Call Logs ................................................................................................................................... |
58 |
|
7 |
Saving Energy ......................................................................................................... |
59 |
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7.1 |
Code of Conduct.................................................................................................................................... |
60 |
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7.2 |
ECO Manager.......................................................................................................................................... |
61 |
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7.3 |
Manually Switching Off Services to Reduce Power ........................................................................... |
62 |
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8 |
Sharing Content...................................................................................................... |
63 |
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8.1 |
The Network File Server ........................................................................................................................ |
65 |
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8.2 |
The UPnP AV Media Server ................................................................................................................. |
68 |
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8.2.1 Configuring the UPnP AV Media Server ................................................................................................................. |
69 |
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8.2.2 Using the UPnP AV Media Server ............................................................................................................................ |
70 |
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8.3 |
The FTP Server ........................................................................................................................................ |
72 |
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8.4 |
Managing your Shared Content............................................................................................................ |
74 |
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8.5 |
Safely Removing your USB Storage Device......................................................................................... |
76 |
|
9 |
Network Services ..................................................................................................... |
77 |
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9.1 |
UPnP |
.......................................................................................................................................................... |
78 |
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9.1.1 Accessing Your MediaAccess Gateway via UPnP .................................................................................................. |
79 |
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9.1.2 Managing your Internet connection via UPnP ......................................................................................................... |
80 |
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9.1.3 ..................................................................................................Configuring UPnP on the MediaAccess Gateway |
82 |
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9.1.4 ................................................................................................................................Installing UPnP on Windows XP |
83 |
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9.2 |
Assigning ..........................................................................a service (HTTP, FTP,...) to a Computer |
85 |
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9.3 |
Dynamic ..........................................................................................................................................DNS |
87 |
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9.4 |
Network ..............................................................................................................................Time Server |
88 |
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10 Internet .......................................................................................................Security |
91 |
|||
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10.1 Parental ......................................................................................................................................Control |
92 |
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10.1.1 ........................................................................................................................ |
Configuring Content - based Filtering |
94 |
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10.1.2 ................................................................................................................ |
Adding Rules for Address - Based Filtering |
95 |
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10.2 Firewall ...................................................................................................................................................... |
97 |
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10.3 Access ........................................................................................................................................Control |
99 |
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10.4 Wireless ..........................................................................................................................Time Control |
101 |
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11 Support................................................................................................................... |
|
103 |
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11.1 |
Setup .........................................................................................................................Troubleshooting |
104 |
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11.2 |
General .............................................................................MediaAccess Gateway Troubleshooting |
105 |
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11.3 |
Wired ..................................................................................................Connection Troubleshooting |
106 |
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11.4 |
Wireless ................................................................................................Connection Troubleshooting |
107 |
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11.5 |
Voice ...........................................................................................................over IP Troubleshooting |
108 |
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11.6 |
Content .......................................................................................................Sharing Troubleshooting |
109 |
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11.7 |
Reset .....................................................................................................................to Factory Defaults |
110 |
ii
DMS-CTC-20120510-0000 v1.0
About this Setup and User Guide
The goal of this Setup and User Guide is to show you:
Set up your MediaAccess Gateway and local network
Configure and use the main features of your MediaAccess Gateway.
For more advanced scenarios and features visit the documentation pages on www.technicolor.com.
The danger symbol indicates that there may be a possibility of physical injury.
The warning symbol indicates that there may be a possibility of equipment damage.
The caution symbol indicates that there may be a possibility of service interruption.
The note symbol indicates that the text provides additional information about a topic.
Generally, the MediaAccess TG788vn v2 will be referred to as MediaAccess Gateway in this Setup and User Guide.
Following typographical convention is used throughout this manual:
This sample text indicates a hyperlink to a Web site.
Example: For more information, visit us at www.technicolor.com.
This sample text indicates an internal link.
Example: If you want to know more about guide, see “About this Setup and User Guide” on page 1.
This sample text indicates an important content-related word. Example: To enter the network, you must authenticate yourself.
This sample text indicates a GUI element (commands on menus and buttons, dialog box elements, file names, paths and folders).
Example: On the File menu, click Open to open a file.
DMS-CTC-20120510-0000 v1.0
1
1 Getting Started
This chapter gives you a brief overview of the main features and components of the MediaAccess Gateway. After this chapter we will start with the installation.
Do not connect any cables to the MediaAccess Gateway until instructed to do so.
DMS-CTC-20120510-0000 v1.0
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1 GETTING STARTED
This section provides a brief overview of the main features of your MediaAccess Gateway.
Your MediaAccess Gateway is IPv6 ready. Internet Protocol version 6 (IPv6) is the next generation of Internet technologies aiming to effectively support the ever-expanding Internet usage and functionality, and also to address security concerns that exist in an IPv4 environment.
Broadband Internet access via the integrated DSL modem.
The first chapters describe how to connect your MediaAccess Gateway to the Internet.
3G (Fall-back) High-speed Internet Access via the optional mobile USB adaptor.
For more information, see “3.5 Setting Up the 3G Fall-Back WAN Connection” on page 27.
Internet Security for your entire network.
For more information, see “10 Internet Security” on page 91.
Useful network tools like UPnP, Dynamic DNS and many more. For more information, see “9 Network Services” on page 77.
Wired access for your local network devices via the Ethernet interface.
For more information, see “3.3 Connecting Your Network Devices to the MediaAccess Gateway” on page 23.
Wireless access for your local network devices via the integrated IEEE 802.11n wireless access point. For more information, see “5 The MediaAccess Gateway Wireless Access Point” on page 39.
An Integrated Media Server allowing you to share your media with media players and other network devices. For more information, see “8 Sharing Content” on page 63.
The MediaAccess Gateway offers Voice over IP (VoIP) connectivity for traditional phones and IP phones. For more information see “6 Telephony” on page 47
Technicolor’s ECO label guarantees you that the MediaAccess Gateway is able to reduce its power consumption to an absolute minimum. For more information, see “7 Saving Energy” on page 59.
The MediaAccess Gateway Setup CD allows you to configure your MediaAccess Gateway and helps you to connect your computers to the MediaAccess Gateway.
The MediaAccess Gateway GUI allows you to configure your MediaAccess Gateway via your web browser. For more information, see “4.1 MediaAccess Gateway GUI” on page 32.
DMS-CTC-20120510-0000 v1.0
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1 GETTING STARTED
This section provides an overview of the different components of the MediaAccess Gateway:
Topic |
Page |
|
|
1.2.1 Power |
6 |
|
|
1.2.2 Local Network Connection |
7 |
|
|
1.2.3 Broadband Connection |
8 |
|
|
1.2.4 Voice Connection |
9 |
|
|
1.2.5 Buttons |
10 |
|
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1.2.6 Status LEDs |
11 |
|
|
DMS-CTC-20120510-0000 v1.0
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1 GETTING STARTED
The power inlet () allows you to connect the power supply.
Only use the power supply delivered with your MediaAccess Gateway.
The power switch () allows you to power on/off your MediaAccess Gateway.
DMS-CTC-20120510-0000 v1.0
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1 GETTING STARTED
The built-in WiFi-certified wireless access point provides wireless access to your WiFi-certified wireless clients.
For more information, see “5 The MediaAccess Gateway Wireless Access Point” on page 39.
The Ethernet switch () allows you to connect an Ethernet device (for example, a computer) to your local network. For more information, see “3.3 Connecting Your Network Devices to the MediaAccess Gateway” on page 23.
A LED may be provided per Ethernet port to indicate link integrity (or activity).
LED Status |
Description |
|
|
Solid on |
Device connected. |
|
|
Blinking |
Device connected and sending/receiving data. |
|
|
Off |
No device connected. |
|
|
The USB port () can be used to:
Connect a USB mass storage device to share your content (for example, music, movies,...):
On your local network via the Network File server or the UPnP AV Media Server.
On Internet via FTP.
For more information, see “8 Sharing Content” on page 63.
Connect a 3G mobile adaptor to set up a 3G connection that can work as a backup for your main Internet connection. For more information, see “3.5 Setting Up the 3G Fall-Back WAN Connection” on page 27.
DMS-CTC-20120510-0000 v1.0
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1 GETTING STARTED
DSL
This port can be used to connect your MediaAccess Gateway to your service provider’s DSL network.
For more information, see “3.1 Connecting the MediaAccess Gateway to your Service Provider’s Network” on page 20.
DMS-CTC-20120510-0000 v1.0
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1 GETTING STARTED
The Phone () port allows you to connect a traditional phone to your MediaAccess Gateway. This way you will be able to make phone calls over the Internet and save on communication costs, especially for long-distance calls.
For more information, see “6.1 Setting Up Your Telephone Network” on page 48.
DMS-CTC-20120510-0000 v1.0
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1 GETTING STARTED
Reset
The WPS ( ) button allows you to add new wireless clients to your network in a swift and easy way, without the need to enter any of your wireless settings manually.
For more information, see “5.1 Connecting Your Wireless Client via WPS” on page 40.
The ECO () button allows you to disable your wireless access point. You can do this when you do not have any devices that are connected to the wireless access point. This allows you to save the energy that the MediaAccess Gateway would be using for the wireless access point. For more information, see “ECO button” on page 62.
The Reset button allows you to reset your MediaAccess Gateway to factory defaults.
For more information, see “11.7 Reset to Factory Defaults” on page 110.
DMS-CTC-20120510-0000 v1.0
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1 GETTING STARTED
On the front panel of your MediaAccess Gateway, you can find a number of status LEDs, indicating the state of the device.
Power
Ethernet
USB
Wireless
Voice
Broadband
Internet
TV
Upgrade
WPS
Colour |
State |
Description |
|
|
|
Green |
Solid on |
Power on, normal operation |
|
|
|
|
Blinking |
Bootloader active (during upgrade) |
|
|
|
Red |
Solid on |
Power on, self-test failed, indicating device malfunction |
|
|
|
Orange |
Solid on |
Bootloader selftest |
|
|
|
|
Blinking |
Bootloader active (during upgrade) |
|
|
|
Off |
|
The MediaAccess Gateway is powered off. |
|
|
|
Colour |
State |
Description |
|
|
|
Green |
Solid on |
Network device connected to the Ethernet switch. |
|
|
|
|
Blinking |
Network device connected to the Ethernet switch and sending/receiving |
|
|
data. |
|
|
|
Off |
|
No Ethernet connection on your local network |
|
|
|
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1 GETTING STARTED
USB LED
Colour |
State |
Description |
|
|
|
Green |
Solid on |
Device(s) connected to the MediaAccess Gateway’s USB port |
|
|
|
Off |
|
No device connected to the MediaAccess Gateway’s USB port |
|
|
|
Colour |
State |
Description |
|
|
|
Green |
Solid on |
No wireless activity, WPA2-PSK or WPA-PSK encryption |
|
|
|
|
Blinking |
Wireless activity, WPA2-PSK or WPA-PSK encryption |
|
|
|
Orange |
Solid on |
No wireless activity, WEP encryption |
|
|
|
|
Blinking |
Wireless activity, WEP encryption |
|
|
|
Red |
Solid on |
No wireless activity, no security |
|
|
|
|
Blinking |
Wireless activity, no security |
|
|
|
Red/green |
Toggling |
Wireless client registration phase |
|
|
|
Off |
|
Wireless access point disabled |
|
|
|
Colour |
State |
Description |
|
|
|
Green |
Solid on |
DSL line synchronised |
|
|
|
|
Blinking |
Trying to detect carrier signal or pending DSL line synchronisation |
|
|
|
Off |
|
MediaAccess Gateway powered off. |
|
|
|
Colour |
State |
Description |
|
|
|
Green |
Solid on |
Connected to the Internet, no activity |
|
|
|
|
Blinking |
Connected to the Internet, sending/receiving data |
|
|
|
Red |
Solid on |
Failed to setup the Internet connection |
|
|
|
Off |
|
No Internet connection |
|
|
|
DMS-CTC-20120510-0000 v1.0
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1 GETTING STARTED
TV LED
Colour |
State |
Description |
|
|
|
Green |
Solid on |
Set-Top Box (STB) connected to the MediaAccess Gateway |
|
|
|
|
Blinking |
Unknown STB connected to the MediaAccess Gateway |
|
|
|
Off |
|
No STB connected to the MediaAccess Gateway |
|
|
|
Colour |
State |
Description |
|
|
|
Green |
Solid on |
Registered at your VoIP provider, no activity. |
|
|
|
|
Blinking |
Registered at your VoIP provider, activity. |
|
|
|
Off |
|
Not registered to your VoIP provider. |
|
|
|
Colour |
State |
Description |
|
|
|
Blue |
Solid on |
Software upgrade ongoing |
|
|
|
Off |
|
No software upgrade ongoing |
|
|
|
Do not power off your MediaAccess Gateway or disconnect any cables as long as the Upgrade LED is on. Interrupting the upgrade procedure may damage your MediaAccess Gateway.
WPS LED
Colour |
State |
Description |
|
|
|
Green |
Solid On |
Client successfully registered via WPS |
|
|
|
Orange |
Blinking |
WPS registration ongoing |
|
|
|
Red |
Blinking |
Error occurred |
|
|
|
For more information about WPS, see “5.1 Connecting Your Wireless Client via WPS” on page 40.
DMS-CTC-20120510-0000 v1.0
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1 GETTING STARTED
Make sure that:
Your service provider activated the DSL service on your telephone line by your service provider.
You have the installation information (for example, user name, password, service profile,...) provided by your service provider at hand.
Wireless connection
If you want to connect your computer using a wireless connection, your computer must be equipped with a WiFi-certified wireless client adapter.
Wired connection
If you want to connect a computer using a wired connection, your computer must be equipped with an Ethernet Network Interface Card (NIC).
You are now ready to start with the installation of your MediaAccess Gateway.
DMS-CTC-20120510-0000 v1.0
14
2 Guided Installation
In the guided installation, the Setup wizard on the Setup CD will assist you with the installation of your MediaAccess Gateway.
If you do not want to use the Setup CD or if the Setup CD is not included in your package, follow the installation procedure described in “3 Manual Installation” on page 19.
To use the guided installation you must comply with the following requirements:
Your computer must run one of the following operating systems:
Microsoft Windows 7 and higher
Microsoft Windows 7 x64 and higher
Microsoft Windows Vista and higher
Microsoft Windows XP Service Pack 2 (SP2) and higher
Mac OS X 10.6 (Snow Leopard)
Mac OS X 10.5 (Leopard)
Mac OS X 10.4 (Tiger)
You must have administrative rights on your computer.
If you do not comply with these requirements, use the “3 Manual Installation” on page 19.
To start the Setup wizard:
1 Insert the Setup CD into your computer's CDor DVD drive.
2If your computer runs:
Microsoft Windows: The Setup CD starts automatically.
If the Setup CD does not autostart, see “The Setup CD does not start automatically” on page 104.
Mac OS X: Double-click Menu in the window with the content of the Setup CD.
3 Select the language of your choice and click OK.
4 The Setup wizard will now guide you through the installation of your MediaAccess Gateway.
DMS-CTC-20120510-0000 v1.0
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2 GUIDED INSTALLATION
5 At the end of the installation, the following screen appears:
Select Go to the Technicolor Gateway web interface if you want to go to the MediaAccess Gateway GUI after closing the wizard. On the MediaAccess Gateway GUI, you can configure all services of your MediaAccess Gateway.
6 Click Finish.
7 The CD menu appears.
On the CD Menu, you can click:
Initial Setup to connect your computer to the MediaAccess Gateway and configure your local network.
Reconfigure my Technicolor Gateway to fully reconfigure your MediaAccess Gateway.
If you reconfigure your MediaAccess Gateway via the CD menu, the MediaAccess Gateway will be reconfigured from scratch. All your current settings will be lost. If you only want to make small changes to your configuration (for example, changing the security), we recommended you to do this via the MediaAccess Gateway GUI. For more information, see “4.1 MediaAccess Gateway GUI” on page 32.
Setup my computer to connect your computer to the MediaAccess Gateway network.
Documentation to view a list of the documentation that is available for your MediaAccess Gateway.
Visit technicolor.com to visit the online support sections.
Actual available items depend on the Setup CD delivered with your MediaAccess Gateway.
DMS-CTC-20120510-0000 v1.0
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2 GUIDED INSTALLATION
If you encounter problems during this installation please refer to “11.1 Setup Troubleshooting” on page 104.
Once you successfully installed your MediaAccess Gateway, it is recommend to backup your configuration. This will allows you to return to this configuration when needed (for example, after misconfiguration).
For more information, see “4.2 Backing Up/Restoring your Configuration” on page 37
DMS-CTC-20120510-0000 v1.0
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3 Manual Installation
This chapter will help you to manually install your MediaAccess Gateway.
Proceed as follows:
1Connect your MediaAccess Gateway to your service provider’s network.
For more information, see “3.1 Connecting the MediaAccess Gateway to your Service Provider’s Network” on page 20.
2Power on the MediaAccess Gateway.
For more information, see “3.2 Powering on the MediaAccess Gateway” on page 22.
3Connect your computer to the MediaAccess Gateway.
For more information, see “3.3 Connecting Your Network Devices to the MediaAccess Gateway” on page 23.
4Configure your MediaAccess Gateway.
For more information, see “3.4 Configure the MediaAccess Gateway” on page 26.
5Connect your phones.
For more information, see “6 Telephony” on page 47.
6 Share your content or media on your local network, continue with “8 Sharing Content” on page 63.
7If you purchased the mobile USB adapter, setup the 3G backup connection.
For more information, see “3.5 Setting Up the 3G Fall-Back WAN Connection” on page 27.
8Once you successfully installed your MediaAccess Gateway, it is recommend to backup your configuration. This will allows you to return to this configuration when needed (for example, after misconfiguration). For more information, see
“4.2 Backing Up/Restoring your Configuration” on page 37.
DMS-CTC-20120510-0000 v1.0
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3 MANUAL INSTALLATION
This section helps you to connect the MediaAccess Gateway to your service provider’s network.
The Line signal that arrives at your home consists the following components:
A Phone signal carrying the traffic for telephony.
This Phone signal is only used for communication over the traditional telephone network (PSTN). Voice over IP communication will be carried by the DSL signal.
A DSL signal carrying the Internet traffic.
DSL Gateways have a built-in solution to remove the Phone component. No additional devices are needed, you can connect them directly to the Line.
Telephones do not have this capability, so here you have to use a filter or splitter to remove the DSL signal.
A splitter/filter is a box that typically has the following connectors:
PHONE
Voice
Service
Provider
LINE
DSL + Voice
MODEM
DSL + Voice
Filter/Splitter
A Line input
This connector must be connected to the input signal that needs to be filtered.
A Phone/PSTN output
This connector offers filtered output signal. It only contains the Voice component and can only be used for connecting phones.
A Modem/DSL output (optional)
This connector offers unfiltered output. It contains both the Phone and DSL signal and can be used to connect your MediaAccess Gateway.
The procedure to be followed depends on the fact if this filter has been integrated into your MediaAccess Gateway or not. Check the label of your MediaAccess Gateway. If the product name contains:
“wIF” (for example MediaAccess TG788vn v2 wIF) then your MediaAccess Gateway has an integrated filter. No external filters are needed. Follow the steps described in “Scenario 2: A MediaAccess Gateway without integrated filter” on page 21.
No “wiF” (for example MediaAccess TG788vn v2) then your MediaAccess Gateway does not have an integrated filter. Follow the steps described in “Scenario 2: A MediaAccess Gateway without integrated filter” on page 21.
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3 MANUAL INSTALLATION
Proceed as follows:
1 Take the DSL cable. This is the gray cable that is included in your box.
2 Plug one end of the cable in the grey DSL port on the back of your MediaAccess Gateway.
DSL
3Plug the other end of the cable:
In the DSL/Modem output of your splitter/filter.
Directly into the telephone wall outlet if there is no splitter/filter between the network terminator and your local phone network.
Proceed as follows:
1 Take the DSL cable. This is the grey cable that is included in your box.
2 Plug one end of the cable in the grey DSL port on the back of your MediaAccess Gateway.
DSL
3 Plug the other end of the cable into the DSL/MODEM output port of your filter/splitter.
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Proceed as follows:
1 Connect the power cord to the power port of the MediaAccess Gateway.
2 Plug the other end of the power cord into an electrical outlet.
3 Press the power button to turn on the MediaAccess Gateway.
4 Wait at least two minutes to allow the MediaAccess Gateway to complete the start up phase.
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To connect your device via:
A wireless connection, continue with “3.3.1 Setting up a Wireless Connection” on page 24.
A wired connection, continue with “3.3.2 Setting up a Wired Connection” on page 25.
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Your MediaAccess Gateway is equipped with a wireless access point that supports the following standards:
IEEE 802.11n
IEEE 802.11g
IEEE 802.11b
Your network device must be equipped with a WiFi-certified wireless client.
When setting up your wireless network, keep in mind that the following factors may have a negative impact on your wireless connection speed:
The obstacles (walls, ceilings,...) between the wireless client and the access point.
Distance between the wireless client and the access point.
To fully benefit from the improved connection speed offered by the IEEE 802.11n standard, it is recommended to only connect IEEE 802.11n wireless clients to your MediaAccess Gateway. Connecting older (for example, IEEE 802.11g) wireless clients may also slow down connection speed of the IEEE 802.11n capable clients.
If you have problems with your wireless performance, see “Poor Wireless Connectivity or Range” on page 107.
For more information on how to setup a wireless connection between your network device and your MediaAccess Gateway, see “5 The MediaAccess Gateway Wireless Access Point” on page 39.
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Both your network device (for example, a computer, a gaming console,...) and MediaAccess Gateway must have a free Ethernet port.
Your network device must be configured to obtain an IP address automatically. This is the default setting.
In your package, you will find a cable with yellow connectors. This is the Ethernet cable.
Proceed as follows:
1 Connect one end of the Ethernet cable to one of the yellow Ethernet ports of your MediaAccess Gateway:
2 Connect the other end of the Ethernet cable to your network device.
The MediaAccess Gateway does not support Power over Ethernet (PoE). All network devices that are connected to the MediaAccess Gateway must be powered by their own power source.
3Your network device is now connected to your network. No additional configuration is needed unless specified by your service provider.
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If your service provider did not preconfigure your MediaAccess Gateway, you may have to configure the MediaAccess Gateway via its Graphical User Interface (GUI).
JavaScript must be enabled on your web browser (this is the default setting). For more information, consult the help of your web browser.
Proceed as follows:
1 Open your web browser.
2 The MediaAccess Gateway informs you that you have not yet configured your MediaAccess Gateway.
If this window does not appear, browse to http://dsldevice.lan or to the IP address of your MediaAccess Gateway (by default: 192.168.1.254) and click Technicolor Gateway on the menu on the left-hand side.
3 Click Setup my Technicolor Gateway.
4The Easy Setup wizard appears. This wizard will guide you through the configuration of your MediaAccess Gateway. Click Next and follow the instructions.
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Many SOHO (Small Offices, Home Offices) and SME (Small/Medium Enterprises) businesses choose DSL as their access technology for a Wide Area Network (WAN) connection because this is typically cheaper than using leased lines. A dropout of a DSL line can however have expensive consequences due to inaccessibility of the Internet and E-mail. Therefore backup solutions are available that provide an alternative path when the DSL line is down.
For example it is possible to switch to 2G / 3G mobile access technologies such as GPRS, UMTS, HSDPA, HSUPA, HSPA+, WIMAX and LTE when internet connectivity is not available via the main WAN connection. By plugging a mobile USB adapter into one of the USB ports of your MediaAccess Gateway, IP connectivity via a 2G / 3G network becomes possible.
3G is an umbrella-term to indicate the third generation mobile telephony technology. The services associated with 3G provide the ability to transfer both voice data and non-voice data. 3G networks are the successors of the 2G networks, such as the GSM networks and provide new services and higher data transfer speeds.
To start using 2G / 3G as a connection on the MediaAccess Gateway, you need:
A mobile USB adapter
Only use the mobile USB adapters provided by your service provider.
A registered Security Identity Module (SIM) card.
Proceed as follows:
1Configure your mobile connection.
For more information, see “3.5.1 Managing your Mobile Connection with the MediaAccess Gateway GUI” on page 28.
2Insert your mobile USB adapter.
For more information, see “3.5.2 Inserting a Mobile USB Adapter” on page 29.
3 Now your mobile connection is up and ready to use.
If you need to remove your mobile USB adapter, make sure the MediaAccess Gateway is powered off first.
MediaAccess Gateway will automatically enable your 3G backup connection when both of the following conditions are met:
The main Internet connection has been unavailable for at least 60 seconds.
The MediaAccess Gateway received a request to access the Internet (for example, when browsing to an Internet web site).
The MediaAccess Gateway will automatically disable the 3G connection in either of the following cases:
The main Internet connection is available again. In this case the MediaAccess Gateway switches back to the main Internet connection.
No Internet traffic has been detected during the last 10 seconds. For example, you finished surfing the Internet.
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