Technicolor TB30 Administrator's Manual

TB30
Administrator Guide

SIP STACK

VERSION 1.3

9 September, 2010

European Community Declaration of Conformity

This equipment complies with the requirements relating to electromagnetic compatibility,
EN55022 Class B for ITE and EN55024.
This meets the essential protection requirements of the European Council Directive 89/336/EEC
on the approximation of the laws of the Member States relating to electromagnetic compatibility.
Techicolor declares that this TB30 IP Phone is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.
You can download the declaration of conformity on www.thomsonbroadbandpartner.com.
The CE logo involves the conformity of the product with the essential requirements of
implemented directives.

Northern America Federal Communications Commission (FCC) Statement

This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions in this manual, may cause interference to radio
communications. This equipment has been tested and found to comply with the limits for a Class
B digital device pursuant to Subpart J of Part 15 of FCC rules, which are designed to provide
reasonable protection against radio interference when operated in a commercial environment.
Operation of this equipment in a residential area is likely to cause interference, in which case the
user, at his own expense, will be required to take whatever measures are necessary to correct the
interface.

Copyright Notice & Trademarks

© Technicolor 2010. All rights reserved. Technicolor reserves the right to alter material or
technical specification of its products without prior notice.
SpeedTouch and Technicolor are registered trademarks. Various elements (including but not
limited to trademarks, service marks, designs, logos and copyrighted material) shown on this
Admin Guide are protected by intellectual property or other rights.

I

Table of Contents

PART 1 SAFETY INFORMATION ........................................................................................................................................ 1

OPERATING CONDITIONS ........................................................................................................................................................ 1

LOCATION SAFETY INSTRUCTIONS ........................................................................................................................................... 1

CARE ....................................................................................................................................................................................... 1

CONNECTIONS ......................................................................................................................................................................... 1

QUALIFIED SERVICE ................................................................................................................................................................. 2

PART 2 PRODUCT OVERVIEW AND CONNECTIONS........................................................................................................... 3

INTRODUCTION ....................................................................................................................................................................... 3

NOTE AND CAUTION ............................................................................................................................................................... 3

PACKAGE CONTENTS ............................................................................................................................................................... 3

CONNECTING TO THE NETWORK AND THE PC ................................................................................................................................ 4

POWERING UP THE PHONE ............................................................................................................................................................. 5

CONNECTED A HEADSET ................................................................................................................................................................ 6

CONNECTION ................................................................................................................................................................................... 6

HEADSET COMPABILITY. ..................................................................................................................................................................... 6

AUX WIRELESS HEADSET SETUP ........................................................................................................................................................... 6

USING HEADSET ................................................................................................................................................................................ 6

OVERVIEW .............................................................................................................................................................................. 7

MAIN FEATURES ...................................................................................................................................................................... 7

SUPPORTED FEATURES ............................................................................................................................................................ 7

SUPPORTED PROTOCOLS ......................................................................................................................................................... 8

ABBREVIATIONS .....................................................................................................................................................................10

PART 3 PHONE OPERATIONS .........................................................................................................................................11

GENERAL APPEARANCE ..........................................................................................................................................................11

PHYSICAL FEATURES ...............................................................................................................................................................12

DISPLAY ..................................................................................................................................................................................15

DEFINITIONS OF SOFT KEYS ....................................................................................................................................................15

ICONS & INDICATORS .............................................................................................................................................................17

DEFINITIONS OF LED ...............................................................................................................................................................18

EXTENSION MODULE ..............................................................................................................................................................18

MEMORY................................................................................................................................................................................18

POWER SUPPLY ......................................................................................................................................................................18

PART 4 CALL SERVICES ...................................................................................................................................................19

TALKING MODE & OPERATIONS .............................................................................................................................................19

5 kinds of communication mode ........................................................................................................................................... 19

Operation of off hook ........................................................................................................................................................... 19

Operation of on hook............................................................................................................................................................ 19

Operation of mode switch during call .................................................................................................................................. 19

MAIN CALL FUNCTIONS ..........................................................................................................................................................20

Make a call ........................................................................................................................................................................... 20

Last number Redial: .............................................................................................................................................................. 21

Speed dial ............................................................................................................................................................................. 21

Answer a call ........................................................................................................................................................................ 22

Reject a call .......................................................................................................................................................................... 22

Call back .............................................................................................................................................................................. 22

Call forward ......................................................................................................................................................................... 23

Transfer Message to Voice Mail........................................................................................................................................... 23

CALL FUNCTIONS DURING CONVERSATION ............................................................................................................................24

Hold and Retrieve a call ....................................................................................................................................................... 24

Call Transfer ........................................................................................................................................................................ 24

Conference call .................................................................................................................................................................... 25

Options during a call............................................................................................................................................................ 26

Volume adjustment ............................................................................................................................................................... 26

Mute: .................................................................................................................................................................................... 26

Multi line .............................................................................................................................................................................. 27

Display of Line/Call status .................................................................................................................................................... 27

Pick up ................................................................................................................................................................................. 28

Park up ................................................................................................................................................................................. 29

PHONE BOOK & CALL LOG ......................................................................................................................................................29

Call logs ............................................................................................................................................................................... 29

II

Phone book ........................................................................................................................................................................... 31

CHARACTER INPUT- EDIT MODE .............................................................................................................................................32

PART 5 CONFIGURATION THROUGH LCD ........................................................................................................................33

MENU LIST .............................................................................................................................................................................33

OPERATION MENU DISPLAY ...................................................................................................................................................35

Home operation menu display .............................................................................................................................................. 35

Config Menu Display ........................................................................................................................................................... 35

Admin Menu Display ............................................................................................................................................................ 36

Option Menu Display ........................................................................................................................................................... 37

Detailed LCD menu settings ................................................................................................................................................. 38

PART 6 CONFIGURATION VIA WEB INTERFACE ...............................................................................................................47

CONFIGURATION THROUGH THE WEB INTERFACE ..................................................................................................................47

FIND IP ADDRESS ....................................................................................................................................................................47

DETAILED WEB PAGES ............................................................................................................................................................48

USER MODE WEB PAGES ........................................................................................................................................................49

ADMIN MODE WEB PAGES .....................................................................................................................................................51

PART 7 AUTO-PROVISIONING .........................................................................................................................................54

AUTOMATIC PHONE PROVISIONING WITH TFTP .....................................................................................................................54

AUTOMATIC PHONE PROVISIONING WITH HTTP ....................................................................................................................58

USB AUTOMATIC PHONE PROVISIONING ...............................................................................................................................60

PART 8 RINGTONES CONFIGURATION ............................................................................................................................62

PART 9 BACKLIGHT SAVING MODE .................................................................................................................................66

PART 10 FEATURE OVERVIEW ..........................................................................................................................................67

UNAUTHENTICATED SRTP NEED TO BE CONFIGURED (3440) – V1.72 ......................................................................................67

INTRODUCTION ......................................................................................................................................................................... 67

VOICE MAIL KEY IS ACTIVE ALL THE TIME (3600) – V1.72 ........................................................................................................68

INTRODUCTION ......................................................................................................................................................................... 68

REQUIREMENT ............................................................................................................................................................................... 68

VOICE MAIL KEY DIAL "VOICE MAIL TELEPHONE NUMBER" EVEN NO SUBSCRIBE (4066) ........................................................69

INTRODUCTION ............................................................................................................................................................................... 69

REQUIREMENT ............................................................................................................................................................................... 69

DISPLAY CUSTOMER ICON IN STANDBY (3959) – V1.72 ...........................................................................................................70

INTRODUCTION ......................................................................................................................................................................... 70

REQUIREMENT ............................................................................................................................................................................... 70

STANDBY ....................................................................................................................................................................................... 70

RESET TO DEFAULT SINGLE PARAMETER (3864) – V1.72 .........................................................................................................72

INTRODUCTION ......................................................................................................................................................................... 72

PHONE LOCK (3999) – V1.72 ...................................................................................................................................................73

INTRODUCTION ......................................................................................................................................................................... 73

REQUIREMENT ............................................................................................................................................................................... 73

Phone Lock Mode = 0 ........................................................................................................................................................... 73

Phone Lock Mode = 1 ........................................................................................................................................................... 73

Example Setting .................................................................................................................................................................... 75

Password Protection ............................................................................................................................................................. 75

BLOCK WEB GUI (4067) – V1.72 ..............................................................................................................................................79

INTRODUCTION ............................................................................................................................................................................... 79

REQUIREMENT ............................................................................................................................................................................... 79

DISPLAY CUSTOMER ICON ON WEB (4096) – V1.72 .................................................................................................................80

INTRODUCTION ............................................................................................................................................................................... 80

REQUIREMENT ............................................................................................................................................................................... 80

USB LOGIN/LOGOUT (3995) V1.72 ..........................................................................................................................................81

INTRODUCTION ......................................................................................................................................................................... 81

REQUIREMENT ............................................................................................................................................................................... 81

CALL LOG PREFIX ....................................................................................................................................................................82

VENEZUELA NUMBERING PLAN ..............................................................................................................................................83

LLDP .......................................................................................................................................................................................85

CIRPACK MGC & HUA WEI SOFTSWITCH .................................................................................................................................86

HUA WEI SOFTSWITCH (MGC_SERVICE = 1) ........................................................................................................................................ 86

CIRPACK MGC SERVICE (MGC_SERVICE = 2) ....................................................................................................................................... 89

BLF .........................................................................................................................................................................................91

USER-ORIENTED BLF ....................................................................................................................................................................... 91

High level technical description ............................................................................................................................................ 91

User interaction .................................................................................................................................................................... 92

EXAMPLES WITH ASTERISK SIP SERVER AS NOTIFIER ................................................................................................................................. 93

LIST-ORIENTED BLF ......................................................................................................................................................................... 95

III

LED state: ............................................................................................................................................................................. 95

User action ........................................................................................................................................................................... 96

Call pickup (directed pickup)................................................................................................................................................. 96

Feature Activation ................................................................................................................................................................ 96

PRESENCE BASESD BLF ..................................................................................................................................................................... 98

Feature Activation ................................................................................................................................................................ 99

ACR RESPONSE ..................................................................................................................................................................... 100

ATTEND TRANSFER ............................................................................................................................................................... 101

PREFERRED IDENTITY ........................................................................................................................................................... 102

DSCP OF DHCP ...................................................................................................................................................................... 103

INPUT MODE ........................................................................................................................................................................ 104

CONFIG WITHOUT RELOAD ................................................................................................................................................... 105

CCBS ENABLE/DISABLE ......................................................................................................................................................... 106

SECURITY FEATURES ............................................................................................................................................................. 107

IMPROVE HTTPS APS FEATURE ............................................................................................................................................. 110

SUPPORT ENCRYPTION OF CONFIGURATION FILES IN APS .................................................................................................... 112

CALL DIALING FROM WEBGUI ............................................................................................................................................... 115

SIP MESSAGE DURING CALL (RFC 3428) ................................................................................................................................ 119

DNS QUERY ( CIRCULAR METHOD) ....................................................................................................................................... 121

SUPPORT REMOTE CALL LOGS FOR LOCAL USER ................................................................................................................... 123

TRANSFER ON RINGING ........................................................................................................................................................ 126

CALL-HOLD “INACTIVE” METHOD ......................................................................................................................................... 128

COMVERSE: LINE AND SERVICE SUPERVISION (REG & UA-PROFILE EVENT PACKAGE) ........................................................... 130

COMVERSE: REDIRECTING IDENTITY AND NAME PRESENTATION ......................................................................................... 140

MULTI-REGISTRATION ON A SAME SERVER .......................................................................................................................... 142

SUPPORT PRIVATE NUMBER ................................................................................................................................................. 143

SOFTKEY LEFT SCROLLING IN TALKING MODE ....................................................................................................................... 144

INCOMING CALL DURING TRANSFER..................................................................................................................................... 145

NUMBER DISPLAY IN STANDBY............................................................................................................................................. 151

IMPROVED SHARED CALL APPEARANCE (SCA) ............................................................................................ 152

SECOND DIAL-TONE FOR PBX-LIKE ENVIRONMENTS. .............................................................................. 154

NEW SPECIFIC KEYS IN THE DIAL PLAN......................................................................................................... 156

NEW ERROR MESSAGE DISPLAY FOR 403 RESPONSE. ............................................................................. 158

SERVICES SUPERVISION FEATURE. ................................................................................................................... 159

STAR CODES. ................................................................................................................................................................. 163

CALL PICK-UP SERVICE ................................................................................................................................................................... 164

Behavior ............................................................................................................................................................................. 164

CALL FORWARD SERVICE ................................................................................................................................................................. 165

Behavior ............................................................................................................................................................................. 166

DO NOT DISTURB SERVICE .............................................................................................................................................................. 167

Behavior ............................................................................................................................................................................. 168

TRANSFER TO VOICEMAIL SERVICE .................................................................................................................................................... 168

Behavior ............................................................................................................................................................................. 169

CALL PARK SERVICE ....................................................................................................................................................................... 169

Behavior ............................................................................................................................................................................. 169

CALL BLOCKING SERVICE ................................................................................................................................................................. 170

Behavior ............................................................................................................................................................................. 170

PRIVACY CALL SERVICE ................................................................................................................................................................... 171

Behavior ............................................................................................................................................................................. 171

CALL WAITING SERVICE .................................................................................................................................................................. 171

Behavior ............................................................................................................................................................................. 172

SPECIAL SERVICES ACTIVATION THROUGH DTMF.................................................................................................................................. 172

Behavior ............................................................................................................................................................................. 173

OTHER SPECIAL SERVICES ACTIVATION................................................................................................................................................ 173

Behavior ............................................................................................................................................................................. 174

AD-HOC CONF (RFC 4579) ..................................................................................................................................... 175

SYLANTRO SIP-B......................................................................................................................................................... 178

IDENTITY HEADER PRECEDENCE ........................................................................................................................ 179

NAT KEEP ALIVE .......................................................................................................................................................... 181

TRUSTED IP FOR NOTIFY “CHECK-SYNC” ....................................................................................................... 183

REBOOT ON NOTIFY “CHECK-SYNC; REBOOT=TRUE” ............................................................................... 185

DOWNLOADABLE/UPLOADABLE LOCAL PHONEBOOK ............................................................................... 186

MIXED PAGING REMOTE PHONEBOOK ............................................................................................................. 188

LOGIN/LOGOUT – DISABLE SUBSCRIBE TO DIALOG ................................................................................ 190

TRACING TOOL............................................................................................................................................................. 192

IV

DOWNLOAD AND UPDATE TONE AND LANGUAGE TABLES ...................................................................... 195

SIP MESSAGE SUPPORT (RFC 3428) FOR STATUS DISPLAY APPLICATIONS ............................................................................. 201

DISABLE CALL WAITING TONE............................................................................................................................................... 202

SOFT KEYS REORDERING ....................................................................................................................................................... 203

EARLY MEDIA TYPE PARAMETER .......................................................................................................................................... 204

LOGIN/LOGOUT .................................................................................................................................................................... 205

BROADSOFT SHARED CALL APPEARANCE.............................................................................................................................. 206

AUTOMATIC HANG UP ......................................................................................................................................................... 207

CALL PARK TYPE ................................................................................................................................................................... 208

RINGER IN THE HEADSET. ..................................................................................................................................................... 209

RINGER OFF .......................................................................................................................................................................... 209

IGNORING FIRMWARE UPDATE ............................................................................................................................................ 209

CALL-INFO HEADER WITH ANSWER-AFTER PARAMETER ....................................................................................................... 210

NETWORK CONFERENCE ....................................................................................................................................................... 211

CONFIGURABLE REFER-TO HEADER POPULATION ................................................................................................................. 212

CHECK PHONEBOOK DOMAIN NAME .................................................................................................................................... 213

APS IMPROVEMENT ............................................................................................................................................................. 213

TALK AND HOLD EVENT PACKAGES FOR CLICK-TO-ANSWER AND OTHER 3PCC SCENARIOS ................................................... 214

PERSISTENT VLAN ................................................................................................................................................................. 214

USER CLASS IDENTIFIER ........................................................................................................................................................ 215

ADDITIONAL SOFTKEY CONTROL ....................................................................................................................... 216

CALL PROGRESS INDICATION CONTROL ........................................................................................................ 217

PHONE NUMBER DISPLAY IN IDLE MODE CONTROL ................................................................................. 218

AUTOMATIC CALL WHEN OFFHOOK...................................................................................................................................... 219

HIDE MISSED CALLS FLAG ..................................................................................................................................................... 220

AUTOANSWER DEVICE ROUTING .......................................................................................................................................... 220

DAYLIGHT SAVING REFINEMENTS ........................................................................................................................................ 221

NTP ADDRESS SOURCE CONFIGURATION .............................................................................................................................. 222

INFORMATION SHORTCUT-“MENU” LONG PRESS ................................................................................................................. 222

TB30 SIP DISTINCTIVE RINGING AND CWT USING <ALERT-INFO> HEADER .............................. 223

<ALERT-INFO> HEADER AND RINGING MANAGEMENT ........................................................................................................................... 223

System ringers .................................................................................................................................................................... 223

Void or not understood Alert-Info ...................................................................................................................................... 223

Alert-Info with local URL ..................................................................................................................................................... 223

Alert-Info with URN ............................................................................................................................................................ 223

Alert-Info with info parameter ........................................................................................................................................... 224

<ALERT-INFO> HEADER AND CALL WAITING TONES MANAGEMENT.......................................................................................................... 224

Description ......................................................................................................................................................................... 224

SYSTEM MELODIES AND CALL WAITING TONES DOWNLOAD .................................................................................................................... 224

PART 11 - REMOTE PHONEBOOK SPECIFICATION .................................................................................................................. 225

1. DESCRIPTION OF THE SERVICE .......................................................................................................................................... 225

2. SERVER SPECIFICATIONS ................................................................................................................................................... 225

2.1 GENERAL STRUCTURE ............................................................................................................................................................... 225

2.2 PHONE QUERY ........................................................................................................................................................................ 226

2.3 XML TAGS USED BY TB30 ........................................................................................................................................................ 226

2.4 ANSWER TO THE REQUEST FROM THE SERVER ................................................................................................................................. 227

2.4.1 No answers ................................................................................................................................................................ 227

2.4.2 Less than 32 results to the query ............................................................................................................................... 227

2.4.3 More than 32 results to the query ............................................................................................................................. 227

3. TB30 PHONE SPECIFICATIONS ........................................................................................................................................... 229

3.1 PRESENTATION ....................................................................................................................................................................... 229

3.2 CONFIGURATION ..................................................................................................................................................................... 229

3.3 CANCEL KEY ........................................................................................................................................................................... 229

3.4 ACCESSING THE PHONEBOOKS .................................................................................................................................................... 230

3.4.1 MGCP ......................................................................................................................................................................... 230

3.4.2 SIP .............................................................................................................................................................................. 230

3.5 QUERY MENU ........................................................................................................................................................................ 230

3.6 INCOMING CALL DURING SEARCH ................................................................................................................................................. 231

3.7 DISPLAYING EMPTY PHONEBOOK ................................................................................................................................................. 231

3.8 DISPLAYING LESS THAN 32 RESULTS PHONEBOOK ............................................................................................................................ 231

3.9 DISPLAYING MORE THAN 32 RESULTS PHONEBOOK .......................................................................................................................... 231

3.10 DISPLAYING AN ENTRY IN THE PHONEBOOK ................................................................................................................................. 232

3.11 CALLING AN ENTRY IN THE PHONEBOOK ...................................................................................................................................... 232

3.12TIMEOUT ............................................................................................................................................................................. 232

PART 12 TELNET ACTIVATION ............................................................................................................................................... 233

V

INTRODUCTION .................................................................................................................................................................... 233

ENABLE TELNET SERVICE ....................................................................................................................................................... 233

OPEN A TELNET SESSION ...................................................................................................................................................... 234

TELNET COMMANDS ............................................................................................................................................................ 235

RESET TO DEFAULT ............................................................................................................................................................... 236

PART 13 TR069 & TR111 ...................................................................................................................................................... 237

PURPOSE .................................................................................................................................................................................... 237

INTRODUCTION ............................................................................................................................................................................. 237

CPE CONFIGURE SETTINGS ............................................................................................................................................................. 238

Webpage ............................................................................................................................................................................ 238

Parameter in config file & CLI ............................................................................................................................................. 239

SUPPORTED TR069 RPC METHODS WITH TB30 ..................................................................................................................... 240

LIST OF SUPPORTED RPC IN TB30 .................................................................................................................................................... 240

ACS HTTP CONNECTION FLOW........................................................................................................................................................ 240

SUPPORTED RPC INTRODUCTION ...................................................................................................................................................... 241

GetRPCMethods ................................................................................................................................................................. 241

GetParameterNames .......................................................................................................................................................... 241

GetParameterValues .......................................................................................................................................................... 241

SetParameterValues ........................................................................................................................................................... 241

GetParameterAttributes ..................................................................................................................................................... 242

SetParameterAttributes ..................................................................................................................................................... 242

Reboot ................................................................................................................................................................................ 242

Upload ................................................................................................................................................................................ 242

Download ........................................................................................................................................................................... 242

FactoryReset ....................................................................................................................................................................... 242

DETAIL DESCRITION OF DOWNLOAD ................................................................................................................................................... 242

Download supported file .................................................................................................................................................... 242

TR-111 SUPPORT WITH TB30 ................................................................................................................................................ 244

ABOUT TR-111 ........................................................................................................................................................................... 244

TR-111 Part I: Device Gateway Association ........................................................................................................................ 244

TR-111 Part II: Connection request via NAT gateway ......................................................................................................... 244

RPC TRIGGER ........................................................................................................................................................................ 245

ACS INITIAL THE CONNECT .............................................................................................................................................................. 245

CPE INITIAL THE CONNECT .............................................................................................................................................................. 245

EXAMPLE .................................................................................................................................................................................... 245

PART 14 TROUBLESHOOTING............................................................................................................................................... 247

PART 15 APPENDIX......................................................................................................................................................... 248

CONFIGURATION AND COMMANDS ..................................................................................................................................... 248

EXAMPLES OF FILES TO CONFIGURE AUTO PROVISIONING VIA TFTP..................................................................................... 250

RELEASE PACKAGE FIRMWARE ............................................................................................................................................. 259

Figures

FIGURE 1 IP PHONE CABLE CONNECTIONS .................................................................................................................................................. 4

FIGURE 2 HEADSET CONNECTION ............................................................................................................................................................. 6

FIGURE 3 TB30 GENERAL APPEARANCE................................................................................................................................................... 11

FIGURE 4 TB30 USER PANEL ................................................................................................................................................................ 12

FIGURE 5 OPERATIONSMENU LCD DISPLAY ............................................................................................................................................. 34

FIGURE 6 RINGTONE CONVERTER ............................................................................................................................................................ 62

FIGURE 7 RINGTONE CONVERTER ............................................................................................................................................................ 63

FIGURE 8 RINGTONE COMPOSER ............................................................................................................................................................. 63

FIGURE 9 RINGTONE COMPOSER ............................................................................................................................................................. 64

Tables

TABLE 1 HANDSET/HEADSET PIN ............................................................................................................................................................... 6

TABLE 2 TB30 PHYSCICAL FEATURES ...................................................................................................................................................... 14

TABLE 3 DEFINITIONS OF SOFT KEYS ........................................................................................................................................................ 17

TABLE 4 DEFINITIONS OF LED ................................................................................................................................................................ 18

TABLE 5 OPERATIONS MODE SWITCH DURING CALL ..................................................................................................................................... 19

TABLE 6 CHARACTER INPUT METHOD TABLE ............................................................................................................................................. 32

TABLE 7 DSP AND BOOT CODE USED ..................................................................................................................................................... 259

TB30s SIP Administrator Guide v1.3 Page 1 of 259

Part 1 Safety Information

Operating conditions

This telephone is to be operated on a local area network. The telephone must be equipped with
the appropriate software version. This guide is written for the actual version of firmware v1.72

Caution

Read these instructions carefully before connecting the SIP phone to its power source.

Location safety instructions

Do not expose the IP Phone to fire, direct sunlight or excessive heat.
Do not expose the IP Phone to rain or moisture and do not allow it to come into contact with water.
Do not install the IP phone in an environment likely to present a THREAT OF IMPACT.
The IP phone must be installed at least 1 meter from radio frequency equipment, such as TVs,
radios, hi-fi or video equipment (which radiate electromagnetic fields).
The IP phone is designed to work in temperatures from 0°C to 40°C.

Care

You may clean the IP phone using a fine damp cloth. Never use solvents (such as
trichloroethylene or acetone), which may damage the phone‟s plastic surface and LCD screen.
Never spray the phone with any cleaning product whatsoever.

Connections

Equally, incorrect reassembly could cause electric shock on re-use of the appliance.

The IP Phone must be powered using the power adaptor or PoE.
If you do use an alternative power adaptor, it must comply with the following standards:

- EN60950, CE mark, U/L

- Output: 12VDC /1A.

Any damage caused to the IP Phone as a result of using unsupported power adaptors will not be
covered by the manufacturer‟s warranty.

Do not connect the LAN/PC ports to any network other than an Ethernet network.
Do not work on the system or connect or disconnect cables during lightning storms.
Before working on any system fitted with an ON/OFF switch, turn OFF the power and unplug
the power cord.

TB30s SIP Administrator Guide v1.3 Page 2 of 259

Qualified service

No repair can by performed by the customer, if you experience trouble with this equipment for
repair or warranty information, please contact your administrator.

Technicolor disclaims all responsibility in the event of use that does not comply with the present
instructions.

Product disposal warning:
Ultimate disposal of this product should be handled in accordance with national laws and
regulations.

Information regarding the products in this manual is subject to change without notice. This guide
is believed to be accurate but is presented without warranty of any kind, express or implied. The
usable services and features on the phone depend on the installed software release and on call
manager. Therefore, the conformity of the admin guide cannot be guaranteed.

TB30s SIP Administrator Guide v1.3 Page 3 of 259

Part 2 Product overview and connections

Introduction

This administrator guide describes how to set up, connect cables, and configure your TB30 SIP
Phone. It also provides information on how to configure the Network settings and change the
settings of your IP Phone. The administrator guide also includes the way to view and upgrade
the firmware.

Note and Caution

Note and Caution in this manual are highlighted with graphics as below to indicate important information.

Note

Contains related information that corresponds to a topic.

Caution

Represents essential steps, actions, or messages that should not be ignored.

Package contents

1. IP phone base unit

2. Handset

3. Stand

4. Coiled handset connecting cord

5. Quick installation and user guide

6. 1 Ethernet cable

Not included: Ethernet cable to connect any PC to the telephone through its PC switch

Optional:

1. Extension module

2. Headset

3. Power supply : model IU18-312100-WP

TB30s SIP Administrator Guide v1.3 Page 4 of 259

(a)Extension Module (b)Adapter (b) LAN (c) PC (d) Handset (e)Headset

Figure 1 IP Phone Cable Connections

Connecting to the Network and the PC

The SIP Phone has 2 RJ-45 ports that each support 10/100 Mbps full duplex Ethernet connection
to external devices- Network port and access port (one for PC and one for LAN).

 Network Port (10/100LAN)

Use the Ethernet cable to connect the LAN port to an Internet equipment, such as a hub, switch.
Or directly to the Network. In Power over Ethernet (PoE) office environment, the IP phone can
be powered from a switch via Ethernet cable, in which case the external power adaptor is not
needed.

 Access port (10/100PC)

Use the Ethernet cable to connect a network device, such as a computer to the PC port on the
back of your phone.

TB30s SIP Administrator Guide v1.3 Page 5 of 259

Powering up the Phone

The TB30 could be powered by either a main power unit, or PoE.
Its power consumption is under 15.4W(PoE class 3).

 Power Plug

The power plug is fed with 12VDC, 1A switching adapter.

The power plug unit will be adapted specifically to the target country requirements:

 EU plug for Europe

 US plug for US, Japan and North America

 UK plug for UK and Hong Kong

 Australian plug for Australa and New Zealand

 China plug China

 Power Over Ethernet

The TB30 supports PoE as defined by 802.3af Standard. It is class 3, and supports class
negociation (in order to plug as many devices as possible on a PoE hub).
It can be powered with PoE up to 100 meters with category 5,5e or 6 cables.

TB30s SIP Administrator Guide v1.3 Page 6 of 259

Connected a headset

If you will use a headset, plug the RJ45 headset connector into the headset jack port on the back
of your IP Phone (see the Figure 1)

If your external headset supports Electronic Hook Switch (EHS) following DHSG protocol, you
can use your compatible Jabra wireless headset to answer the phone remotely. Just activate your
headset when you hear the ringer and the handset off-hook to connect the call.

You can use EHS (following DHSG protocol) with your compatible Jabra wireless headset (e.g.
Jabra GN9350e) to answer the phone remotely.

Connection

Plug the RJ45 headset connector into the headset jack port on the back right side of your IP Phone.

Figure 2 Headset Connection

Headset Compability.

TB30 supports Jabra and Planronic headsets.

RJ9

Pin-1

Pin-2

Pin-3

Pin-4

RJ45

Pin-1

Pin-2

Pin-3

Pin-4

Pin-5

Pin-6

Pin-7

Pin-8

TB30 handset

MIC+

SPK-

SPK+

MIC-

TB30 headset

DTX

GND

MIC-

SPK+

SPK-

MIC+

3V3

DRX

Table 1 Handset/Headset pin

Jabra Headset Compatibility: To be confirm.

Plantronics Headset Compatibility: http://www.plantro.net/compatibility

- PROFESSIONAL CORDED H-Top HEADSETS with Quick Disconnect plug and U10P-S19 RJ45
bottom cable.

- PROFESSIONAL WIRELESS HEADSETS with electronic hookswitch cable

AUX Wireless headset setup

You can use EHS (following DHSG protocol) with your compatible wireless headset to answer the
phone remotely. Please read wireless headset's user manual and set it to DHSG mode.

Using headset

Answer and end calls

Headset key on phone keypad
Talk button (EHS): build-in electronic hook switch (wireless headset only)

TB30s SIP Administrator Guide v1.3 Page 7 of 259

Overview

TB30 SIP is a VoIP Phone that can be plugged directly into an IP Network and used very much
like a standard private branch exchange (PBX) telephone. TB30 is an IP telephony instrument
that can be used in a VoIP environment. The product is to be connected only to Ethernetworks
without routing to the outside plant.

The TB30 IP phone is compliant with SIP protocol.

Main Features

 6-line LCD display
 Font supports ISO8859-2, ISO8859-5, ISO8859-8
 Connectivity: Integrated 2 ports 10/100 Ethernet switch
 Phone services:

 Multilines (up to 9), Call Forward, Call Transfer (attended), Call Hold, Redial
 Group listening, Hands free
 Message Waiting Indicator
 Speed dial, Conference call
 Phonebook, Call logs
 Caller ID display

 Audio extension connection: Integrated headset RJ45 port
 Multiple power options: power over Ethernet 802.3af or external power supply adaptor
 VoIP Standard: SIP V2 (RFC 3261)
 Web browser interface for configuration

Note

This administrator guide is based on firmware v1.72, you can download the
latest administrator guide on:

www.thomsonbroadbandpartner.com

Supported Features

In addition to the physical features illustrated in Figure 1 and table 1, your TB30 also provides
the following:

Technical specifications:

 An integrated 2 Ethernet ports switch that allows the telephone and a computer to share a

single Ethernet jack.

 A direct connection to a 10BaseT or 100Base100BAseT Ethernet (RJ45) network (half or

full duplex connections are supported.

 G.711, G.723, G.729ab, G.722, L16 & ILBC voice compression standards
 In band Dual-Tone Multi Frequency (DTMF) support for touch-tone dialing
 Out-of-band DTMF signalling for codecs that do not transport the DTMF signalling

correctly (for example, G729 orG729a)

TB30s SIP Administrator Guide v1.3 Page 8 of 259

Configuration:

 IP Number addressing: manually configured via local setup menu, static or dynamic IP

configuration (integrated Dynamic Host Configuration Protocol DHCP)

 Configuration support:

 Local & remote warm reboot
 Network start up via DHCP and TFTP (Trivial File Transfer Protocol)
 TFTP/HTTP sever download
 Web browser management
 Password protection for configuration

Phone set function support and Call Options:

 Call hold, Call Transfer, Call Forward, Conference Call, Call Park and Call Pick-up.
 On-hook dialing, Dial from call log, multi line (10 lines)
 Redial, Mute, Call log, phone book (30 entries), 10 Speed dial memory keys
 Hands free (full-duplex)

Supported Protocols

Your TB30 SIP Phone supports the following standard Internet protocols:

 Internet Protocol (IP)

IP is a network layer protocol that sends datagram packets between nodes on the Internet.
IP also provides features for addressing, type-of-service (ToS) specification,
fragmentation and reassembly, and security.

 User Datagram Protocol (UDP)

UDP is a simple protocol that exchanges data packets without acknowledgments or
guaranteed delivery. SIP can use UDP as the underlying transport protocol. If UDP is
used, retransmissions are used to ensure reliability.

 Trivial File Transfer Protocol (TFTP)

TFTP allows files to be transferred from one computer to another over a network.

 Dynamic Host Control Protocol (DHCP)

DHCP is used to dynamically allocate and assign IP addresses. DHCP allows you to
move network devices from one subnet to another without administrative attention. If
using DHCP, you can connect TB30 IP phone to the network and become operational
without having to manually assign an IP address and additional network parameters.

 Domain Name System (DNS)

DNS is used in the Internet for translating names of network nodes into addresses. Sip
uses DNS to resolve the host names of end points to IP addresses.

 Hyper Text Transfer Protocol (HTTP)

HTTP is the underlying protocol used by the World Wide Web. It defines how messages
are formatted and transmitted, and what actions Web servers and browsers should take in
response to various commands.

 Simple Network Time Protocol (SNTP)

TB30s SIP Administrator Guide v1.3 Page 9 of 259

SNTP is a simplified version of NTP. SNTP can be used when the ultimate performance
of the full NTP implementation described in RFC 1305 is not needed or justified.

 Network Time Protocol (NTP)

NTP is an Internet standard protocol that assures accurate synchronization to the
millisecond of computer clock times in a network of computers. NTP sends periodic time
requests to servers, obtaining server time stamps and using them to adjust the client's
clock.

 Simple Network Management Protocol (SNMP)

SNMP is a set of protocols for managing complex networks. It works by sending
messages, called protocol data units (PDUs), to different parts of a network. SNMP­compliant devices, called agents, store data about themselves in Management Information
Bases (MIBs) and return this data to the SNMP requesters.

 Address Resolution Protocol (ARP)

ARP is a network layer protocol used to convert an IP address into a physical address
(called a DLC address), such as an Ethernet address. A host wishing to obtain a physical
address broadcasts an ARP request onto the TCP/IP network. The host on the network
that has the IP address in the request then replies with its physical hardware address

 Transmission Control Protocol (TCP)

TCP is one of the main protocols in TCP/IP networks. Whereas the IP protocol deals only
with packets, TCP enables two hosts to establish a connection and exchange streams of
data. TCP guarantees delivery of data and also guarantees that packets will be delivered
in the same order in which they were sent.

 Session Description Protocol (SDP)

SDP is a protocol that defines a text-based format for describing streaming media
sessions and multicast transmissions. SDP is not a transport protocol but a method of
describing the details of the transmission. For example, a SDP file contains information
about the format, timing and authorship of the transmission, name and purpose of the
session, any media, protocols or codec formats, the version number, contact information
and broadcast times.

 Technical Report 069 (TR069)

TR069 is a Broadband Forum technical specification entitled CPE WAN Management
Protocol (CWMP). It defines an application layer protocol for remote management of
end-user devices. It includes both a safe auto configuration and the control of other CPE
management functions within an integrated framework. Using TR-069 the terminals can
get in contact with the Auto Configuration Servers (ACS) and establish the configuration
automatically.

TB30s SIP Administrator Guide v1.3 Page 10 of 259

Abbreviations

SIP Session Initiation Protocol. An IP telephony signalling text-based protocol

developed by the IETF

DNS Domaine Name Server

DHCP Dynamic Host Control Protocol

FTP File Transfer Protocol

H323 An ITU standard for realtime voice and videoconferencing over packet networks,

including LANs, WANs and the Internet

LAN Local Area Network

MGCP Media Gateway Control Protocol

RFC 3261 Request For Comments. This document describes the specifications for business

extended services under the MGCP protocol.

TFTP Trivial File Transfer Protocol

XML EXtensible Markup Language

DTMF Dual Tone Multi-Frequency

The system used by touch-tone telephones. DTMF assigns a specific frequency
(consisting of two separate tones) to each key so that it can easily be identified by
a microprocessor.

TB30s SIP Administrator Guide v1.3 Page 11 of 259

Part 3 Phone operations

General appearance

The general appearance of the TB30 is as below:

Figure 3 TB30 General Appearance

TB30s SIP Administrator Guide v1.3 Page 12 of 259

Physical Features

Figure 4 and Table 1 illustrate physical features of the TB30 SIP Phone:

Handset Dialing
Pad

Figure 4 TB30 User Panel

3 Soft Keys

Move &

Scrolling keys

Menu

key

Clear key

Functions

keys

LCD

Memory

Keys

TB30s SIP Administrator Guide v1.3 Page 13 of 259

Display keys

Confirmation key:

Clear key:

Clear characters in editing mode or exit to standby display (long click) or return
back to the previous page.

Menu key:

Enables access to menu

Phone book key:
Enables to access the phonebook and view the names and phone numbers
the user wants to dial.

Scrolling and move keys:

Enable browsing setting options, display the latest 30 call numbers in standby
mode and move among soft keys options in editing mode.

3 Soft keys:

Activate the features described by the text message directly above on the LCD
screen.

LCD Screen:
Displays information about the phone settings, such as the number dialing
out or calling in, date, time, calls status, call duration timer etc. It is a 6­line of 20 characters LCD screen.

Audio keys

Volume keys:

Adjust the volume of the handset, headset, speaker phone, ringer phone.

Speaker key:

Activates/disables hands free or group-listing function and switch on/off
the microphone

Headset key:

Activates headset mode during a call

TB30s SIP Administrator Guide v1.3 Page 14 of 259

Mute key:

Activates/deactivates mute function.

Voice Mail key:

Voice Mail Function

Dialing keys

Dialing pad

Press the dial pad buttons to dial a number. Dial pad buttons work exactly
like those on your existing telephone. In the editing mode, it can be used to
input characters.

Redial key:

Calls the last number dialed.

Memory keys:

Are used as Speed dial keys.

Handset:
Makes and receives calls

Table 2 TB30 Physcical Features

TB30s SIP Administrator Guide v1.3 Page 15 of 259

Display

The product has a full dot matrix LCD screen with a resolution of 240 x 120 pixels. Its screen is
monochrome and with backlighted.

The viewing area of the screen is 75 x 40 mm (active area: 72 x 36 mm).

Definitions of Soft Keys

The table 2 describes the main functions of each soft keys you can use on the SIP phone.

Soft Key

Brief Description

A>a>1

Input mode switch in edit state

Active

Activate option/service

Admin

Enter to administration sub-menu

Answer

Answer an incoming call

Anym

Shortcut to “Anonymous”

Autoan

Shortcut to “Auto Answer”

Back

Return to previous menu

CalLog

Shortcut to Call log

Cancel

Cancel an action or exit to previous menu without applying changes

CBack

Perform Callback function

CBlock

Shortcut to “Call Block”

CFwd

Shortcut to “call forwarding”

CidDis

Shortcut to “Number Display”

Change

Change phone password

Conf

Create a conference call. During a call/conference and another call is coming,
press the soft key will join a conference

DelChr

Delete character in edit mode

Delete

Delete specific entry

Detail

Show detailed information

Dial

Dial an entered phone number

TB30s SIP Administrator Guide v1.3 Page 16 of 259

DNDst

Do Not Disturb

Down

Contrast adjustment

Dsub

Shortcut to “Dial Subscriber”

EndCal

Terminate active call

Edit

Edit parameter content

Exit

Return to previous menu

Format

Change display format of specific parameter, such like Date and Time etc.

Hold

Hold current active line

Join

Join several connected calls to create a conference call

Lock

Shortcut to lock phone

Mail

Dial to voice mail server

MsCall

Shortcut to missed call list

NewCal

Make a new call

OFF

Set specific service OFF

OK

Confirm setting

ON

Set specific Service ON

Option

Shortcut to phone services

Park

Store a call using Call Park

PhBook

Shortcut to phone book

PickUp

Answer a call on another phone

Play

Play music or melody

Reject

Reject a call

Remove

Remove a conference participant

Resume

Resume to original call from call transfer

RtPark

Retrieve Park

Save

Save the chosen setting

Select

Select current item on the screen

TB30s SIP Administrator Guide v1.3 Page 17 of 259

Table 3 Definitions of Soft Keys

Icons & Indicators

The SIP Phone has a 6-line of 26 characters LCD display

 Line 1 : date/time and icons information
 Line 2 to Line 5: operation information
 Line 6 : Soft keys display

 Network status is okay
 Network is disconnected
 SIP register that is okay
 SIP register that is disconnected

 “Alarm” setting is enabled

 No USB device connected

 USB DISK to USB jack port is okay

 HD icon will show up when communication with wideband codec

 Phone is locked
 Phone does not lock
 Privacy call
 Call forward enabled

Stop

Stop music or melody

Transf

Transfer a call

TrMail

Transfer call to voice mail system

UnHold

Unhold a held line

Up

Contrast adjustment

User

Enter to user submenu

View

Show details when data item content is more than LCD can display in one line

TB30s SIP Administrator Guide v1.3 Page 18 of 259

Definitions of LED

LED Indicator

Condition

Color

Status

Speaker

Default

Blue

OFF

During FW boot

ON

Loudspeaker is activated during a call

ON

Voice Mail

Default

Blue

OFF

During FW boot

ON

Voice Mail

Blinking

Headset

Default

Blue

OFF

During FW boot

ON

Headset or Headset group-listing mode is activated during call

ON

Mute

Default

Blue

OFF

During FW boot

ON

Mute is active

ON

Feature keys

Default

Blue

OFF

During FW boot

ON

Used for speed dial keys in standby mode

OFF

Line appearance: standby mode

OFF

Line appearance: a call is incoming

Fast blinking

Line appearance: is active

ON

Line appearance: hold or remote hold

Slow blinking

Table 4 Definitions of LED

Extension module

The extension module features 36 keys. One can plug up to 2 extension modules in a row,
leading to a total of 10 + 2 x 36 = 82 possible “multiline” keys.

Memory

The TB30 has 8MB of Flash, and 32MB of RAM

Power supply

The TB30 could be powered by either a main power unit or PoE. The power plug and PoE can
be plugged at the same time. The power plug has priority, and PoE takes over in case of power
failure. Its power consumption is under 15.4W.

TB30s SIP Administrator Guide v1.3 Page 19 of 259

Part 4 Call Services

Talking Mode & Operations

5 kinds of communication mode

 Handset mode
 Hands free mode
 Headset mode
 Wireless headset mode.
 Handset group listening
 Headset group listening

Operation of off hook

There are five ways supported for Off Hook operation

 Picking up the handset: Handset mode
 Press Speaker key: Hands free mode
 Press Headset key: Headset mode
 Pick up wireless headset : Headset mode
 Press F1 when phone is ringing

Operation of on hook

 Handset mode: replacing the handset
 Handset -Group-Listening mode: press Speaker key and replace the handset
 Hands free mode: press Speaker key
 Headset/Headset-Group-Listening mode: press Headset key
 Wireless Headset/Headset-Group-Listening mode:Hang up wireless headset

Operation of mode switch during call

Handset

Hands free

Headset

Handset -GL

Headset-GL

Handset

1. Press Speaker key

2. Replace handset

Press Headset
key/Pick up
wireless headset

Press Speaker
key

N/A

Hands free

Pick up handset

Press Headset
key/Pick up
wireless headset

N/A

N/A

Headset

Pick up Handset

1. Press Speaker key

2. Press headset
key/Pick up
wireless headset

N/A

Press Speaker
key

Handset -GL

Press Speaker key

Replace handset

N/A

Press headset
key/Pick up
wireless headset

Headset-GL

N/A

Press headset
key/Hangup wireless
headset

Press Speaker
key

Pick up Handset

Table 5 Operations mode switch during call

TB30s SIP Administrator Guide v1.3 Page 20 of 259

Main Call Functions

Make a call

On-hook dialing

In standby mode, there are several ways to show dial number.

 Press after / before pressing digital keys directly
 In standby mode, press “”, ”” or “Redial” key to display the last 30 phone numbers

you called

Key Pressed

LCD display

“”, ”” : Scrolling

and select number
you desired.

“” or “”: scrolling

to view rest.
Press View to get

details (Date, Time)

V i e w D i a l B a c k

D e l e t e D e l A l l

If number is stored in phone book, the associated name will be displayed.

 Press one of speed dial keys (i.e. feature keys) F1 – F10 to display number
 Query phone book: press

 Query call log (dialed, received, missed)
 Query memory key (F1 - F10)

And then you can trigger dialing by any one of following.

 Press soft key Dial
 Press OK key
 Go off-hook

Off-hook dialing

Performing off-hook operation first, and then you can dial out by any one of following ways.

 Press digital keys
 Press Redial key
 Press any one of memory keys F1 to F10

Date

Time

Icons

TB30s SIP Administrator Guide v1.3 Page 21 of 259

 Use the call log

Key Pressed

LCD display

Press CalLog to show
Call Log messages

Scrolling and confirm
by pressing Ok

M i s s e d C a l l L o G

R e c e i v e d C a l l L o

g

D i a l e d C a l l L o g

D e l e t e C a l l L o g

s

S e l e c t B a c k

“”,””: Scrolling and
dial number you
desired and press
“Dial» or Ok

V i e w D i a l B a c k

D e l e t e D e l A l l

 Use the phonebook

Key Pressed

LCD display

Press  or

PhBook to show

phone book
information.

“”,””: Scrolling and
press “Dial» or Ok

V i e w D i a l D e l e t

E

A d d B a c k

Last number Redial:

 Pick up the handset and press .

 Press then

Speed dial

Save memory keys

 Press any one of F1 – F10 in standby mode
 Press Edit
 Key in number you want to save
 Press Save to store the entry

The memory keys could be modified too in a submenu.

Date

Time

Icons

Date

Time

Icons

Date

Time

Icons

TB30s SIP Administrator Guide v1.3 Page 22 of 259

Speed dialing – on-hook dialing

 Press any one of F1 – F10 in standby mode
 On-hook dialing : go off-hook, re-press the feature key, or press OK key

Speed dialing – off-hook dialing

 Perform off-hook action
 Press any one of F1 – F10 in dialing mode

Answer a call

When a call is coming, the caller number and alias are displayed, if the caller number is stored in
the phonebook, the associated name is displayed.

While the phone is ringing, you can perform off-hook action or press Answer to answer the call

Note

Incoming call display is visible only when phone is in talking state or in
standby mode.

When the phone is ringing

1 2 3 4 5 6 7 8 9 …

24

25

26

A n s w e r R e j e c t T r a n s f

►

Reject a call

 Press Reject when the phone is ringing

Call back

Executes Auto Call Back when the called party is busy or does not reply.
ringing on any other station within his own predefined “pickup group”
When you fail to make a call due to destination is “Busy”, you can activate callback function to

complete the call automatically in standby mode.

Date

Time

Icons

Caller Name (Alias)

Caller Number/Name

TB30s SIP Administrator Guide v1.3 Page 23 of 259

Press and Option then select” DialSubscribe” to view the status.
You can do modifications by pressing Change to enter the phone number you want to auto call

back, the time of the call and the status.

Operation of Call Completion to Busy Subscriber (CCBS)

 Place a call and you hear busy tone
 Press soft key CBack

 Replace handset (i.e. Go on-hook, and CCBS is activated)

When CCBS is successful

 The phone is ringing
 Go off-hook.
 You hear ring-back tone if party doesn‟t answer yet. Or start conversation if part answers

the call.

 The party will hear ring-back tone, if you don‟t go off-hook yet.

You can cancel CCBS function by any one of following ways.

 Go off-hook
 Press any digital key

Call forward

The function of the Call Forward processed the line forwarding to another phone number. The
user can set the system to another phone number. When a call is coming, the system will forward
the line to another phone number that is set previously. The system supports three kinds of ways
to implement this function including “Unconditional”, “Busy”, and “No Answer”.

Unconditional: Provided that a call is coming, the system will forward the line immediately.
Busy: A call is coming and the user is on a busy line. Then, the system will forward the calling

line.
No Answer: On condition that the user does not respond to the calling for 30 seconds, the system
will forward the line to another phone number.

Press and Option and select “Call Forward” to view the status of Call Forward you have.
You can change this status by pressing Change .
Enter the phone number towards which you want to forward your calls.
Once this process is completed, press up/down of the cursor to the Call forward type.
Finally, press Save.

Transfer Message to Voice Mail

You can transfer all the calls you receive to your Voice Mail.
Press TrMail, then activate the transfert of your messages to your Voice Mail Box.
Press Change until obtaining “TrToVoiceMail-ON”,
finally validate it by pressing OK

Menu

Menu

TB30s SIP Administrator Guide v1.3 Page 24 of 259

Call functions during conversation

Hold and Retrieve a call

 During a call, press Hold to put a call on hold.
 Press Unhold to retrieve a held call.

Call Transfer

During conversation mode, you can press the soft key Transf to activate Call-Transfer service.

Operation of “Blind” transfer

 Press Transf
 Dial the desired phone number to which you want to transfer the current call
 Press Transf
 Hang Up

Operation of “Attended” transfer

 Press Transf
 Dial the desired phone number to which you want to transfer the current call
 Wait for the transfer recipient to answer.
 Press Transf, if the recipient accepts the transferred call.
 Press Back, if the recipient refuses the transferred call.

After pressing once Transf

1 2 3 4 5 6 7 8 9 …

24

25

26

E n t e r A N u M b e r P h B o o k C a l L o G B a c k

Date

Time

Icons

Dialed number display

TB30s SIP Administrator Guide v1.3 Page 25 of 259

When the callee picks up

1 2 3 4 5 6 7 8 9 …

24

25

26

T a l k i n g . . . T r a n s f B a c k

Conference call

The TB30 SIP phone allows a 3-way conference.

Start a conference by calling other party:

 During conversation, Press Conf
 Dial the desired phone number (see the LCD display below)
 When the callee picks up, press Conf to add the first and second calls into the calling party.

Drop any one participant of the conference call:

 Scrolling to the line
 Press Remove to drop the held participant.

End the conference call:

 Clear each participant one by one.

When pressing Conf once.

1 2 3 4 5 6 7 8 9 …

24

25

26

E n t e r A N u m b e r

P h B o o k C a l L o g B a c k

Date

Time

Icons

Date

Time

Icons

Dialed number display

TB30s SIP Administrator Guide v1.3 Page 26 of 259

When a call/conference is active

1 2 3 4 5 6 7 8 9 …

24

25

26

0 1 N u m b e r / N a m e C o n f D u r a t i o n 0 2 N u m b e r / N a m e C o n f D u r a t i o n

H o l d T r a n s f C o n f

►

When the callee picks up

1 2 3 4 5 6 7 8 9 …

24

25

26

T a l k i n g . . .

C o n f B a c k

Options during a call

Group Listening
Hands free

Volume adjustment

While the phone is ringing you can adjust ring volume by pressing the volume keys.
During conversation, you can also adjust volume of any of 5 modes by pressing volume keys.

Mute:

During conversation, press mute key to prevent the callee from hearing what you say.

◄

C a l L o g P h B o o k

R e m o v

e

◄

P a r k N e w C a l

Page 2

Page 3

Date

Time

Icons

Page 1

Date

Time

Icons

TB30s SIP Administrator Guide v1.3 Page 27 of 259

Multi line

Display of Line/Call status

The IP phone supports up to 10 multi-lines that is configurable by administrator via Web-Page
access. Each line can be separately operated various services, including answer, reject, hold,
transfer and conference call etc. When the phone is in conversation mode, following is the
Line/Call status displayed on LCD.

1 2 3 4 5 6 7 8 9 …

24

25

26

▲

▼

H O l d T r a n s f C o n f

►

◄

C a l L o g P h B o o k E n d C a

l

◄

P a r k N e w C a l

Note

If we have more than 2 lines connected, up and down arrows to display other lines.

Definition of Status

 Talking
 Hold: hold line
 R-Bye: remote terminates the line
 R-Hold: remote side holds the line
 Conf: conference call

Page 3

Page 2

Time

Status

Page 1

Line#

Duration

Line#

Number/Name

Status

Duration

Number/Name

Icons

Date

TB30s SIP Administrator Guide v1.3 Page 28 of 259

Switch Between Line/Call

The IP phone supports up to 10 multi-lines that is configurable by administrator. Each line can be
switched by pressing line keys (i.e. keys F1 – F10). Besides the current active line, all others are held by
IP phone and can be resumed by pressing associated line key or pressing proper soft key. And the first
call is always assigned to line 1.

Press active line key will terminate the call.

<For example >
When you are communicating with one party and wish to make a brief to another party.

 Press a free line key (then you will hear dial tone, and the original call is held)
 Key in number you want to call

Or

 Press NewCal (then you will hear dial tone, and the original call is held)
 Key in number you want to call

Answer an incoming call when another call is active.

 The phone will assign a free line dedicated to the incoming call, and the associated LED

will blink fast.
 Press the line key, and the original line is held by phone automatically
Or

 Scrolling the ringing line
 Press Answer to answer the call

Switch between lines.

 Press the line key you desire, and the original line is held by phone automatically
Or

 Scrolling to the line
 Press UnHold to resume the call

Pick up

A station user may dial a special code to answer any incoming calls

 Use menu (table, arborescence)
 Use HD, SP, HD, Adjust volume

To pick up call on another phone.

 Press PickUp key in standby mode
 Key in the phone number. You are connected with the caller.
 Press OK

TB30s SIP Administrator Guide v1.3 Page 29 of 259

Park up

Somewhat similar to the Call Hold feature; however, once a call is placed in the “park” condition, any

station within the system may retrieve it by either dialing the appropriate access code.

Park a call at the phone, and resume the call at another phone.

Set Call park

 Press Park
 Replace the handset

Retrieve Call park on an other phone

 Press RtPark in standby mode
 Key in the parked phone number
 Press OK

Phone book & Call log

Call logs

Press CalLog to view, add, clear call logs and dial from call logs.
There are 3 kinds of call logs: Missed call logs, Received call logs and dialed call logs.
You can also dial from call logs by pressing OK on selected call.

Key Pressed

LCD display

Press CalLog to show
Call Log messages

Scrolling and confirm
by pressing Select

M i s s e d C a l l L o G

R e c e i v e d C a l l L o

g

D i a l e d C a l l L o g

D e l e t e A l l L o g

S e l e c t B a c k

Options list

No.

Option Message

Comment

(1)

Missed Call Log

30 entries supported

(2)

Received Call Log

30 entries supported

(3)

Dialed Call Log

30 entries supported

(4)

Delete all Logs

Date

Time

Icons

TB30s SIP Administrator Guide v1.3 Page 30 of 259

Missed Calls

1

2 3 4 5 6 7 8 9

..

24

25

26

( n / m ) n b r - 1

n b r - 2

n b r - 3

V i e w D i a l B a c K

D e l e t e D e l A l l

When pressing feature key, the behavior is the same as in Phone book.
During the Query, you can press Delete to delete the displayed entry,.
Press View to entry sub-menu as following.

When you have pressed View

1

2 3 4 5 6 7 8 9

..

24

25

26

E d i t B a c k

When pressing feature key, the behavior is the same as in Phone book.

Content of missed call Parameters

Item Name

Data Format

Max.

Length

Comment

Number

Numeric

24

While length of number is more than that LCD
can display, press “” or “” to get remainder.

Alias (Phone name)

Alphanumeric

20

Date Time

YY/MM/DD hh:mm

Display when there are any messages or missed calls

CalLog

Idle

Missed Call log

Line 1

 Entry number is

refreshed when pressing
scrolling key

 Scroll by pressing

Up/Down key

 Exit to higher-level

menu by pressing C or

“Back”

 If the number is stored

on phone book, the
associated name will be
displayed.

Line 5

Line 6

Line 2

Line 3

Line 4

Date

 Exit to higher-level

menu by pressing C or

“Back”

Line 3

Line 4

Line 5

Line 2

Line 6

Date

Line 1

TB30s SIP Administrator Guide v1.3 Page 31 of 259

1 2 3 4 5 6 7 8 9 …

24

25

26

R e c e i v e d

x m e s s a g e s

H a v e

X m i s s e d c a l l s

M s C a l l B a c k

Note

 The reminding message “Received X messages” is always displayed in

standby mode till you press softkey Back or Cancel key.

 The reminding message “Have X missed calls” is always displayed in

standby mode till you press softkey MsCall, Back or Cancel key.

Received Call & Dialed Calls

Be the same as operation of Missed Calls

Phone book

Press to access the phone book.
You can view, delete and add phone numbers in the phonebook.
You can also dial from phonebook.

1

2 3 4 5 6 7 8 9

..

24

25

26

V i e w D i a l D e l e t

e

A d d

B a c k

The user is able to search and retrieve a phone number without having to scroll between all the entries

by typing on a letter. For instance, if the user presses quickly 2 times on key „2‟ (corresponding to “b”

letter), the first name beginning with “b” will be displayed on top of screen.

When pressing feature key, then replace current memory display by item to be memorized is displayed.
And corresponding softkeys Replace, Edit and Back are displayed.
Edit function is for editing the feature key.

Date

Time

Icons

Line 3

Line 4

Line 5

Line 6

Line 2

Date

Line 1

TB30s SIP Administrator Guide v1.3 Page 32 of 259

Content of Phone book entry

Item Name

Data Format

Options List

Max. Length

Comment

Name

Alphanumeric

20

Number
(TelNbr)

numeric 24

While length of number is more
than that LCD can display, press
“” “” to get rest.

RingType (Bell)

Options

Ringer-1
Ringer-2...
Ringer-n
Music-1
Music-2

Character Input- Edit Mode

The editor is automatically activated whenever you are modifying content of configurable
parameters. Apart from entering characters, you can use this editor to navigate through text or
delete characters. Even though the maximal text length is not limited by the number of characters
on the display because the text can be shifted to the left and right, there are limits for the certain
scenarios. E.g. for phone book name, the limit is 15. For number, it is 31. For IP address, it is 15.
The following overview shows all characters that can be entered. Number keys must be
repeatedly pressed until the required letter appears; the cursor advances after a short delay (one
second) or pressing any other key(0..9,*,#, up, down etc.) indicating that the required letter has
been accepted.

Key

Lower case

Upper case

1

1 . , = + - & ^ |

2

a b c 2 à á å ã â ç

A B C 2 Ã Ä Å Æ

3

d e f 3 è é ê ë

D E F 3 É

4

g h i 4 ì í î ï

G H I 4

5

j k l 5

J K L 5

6

m n o 6 ñ ò ó ô õ ö ø

M N O 6 Ñ Ø

7

p q r s 7

P Q R S 7

8

t u v 8 ù ú û

T U V 8 Ü

9

w x y z 9 ÿ

W X Y Z 9

0

0 Space @ % ( ) [ ] < >

*

* # ? ! : ; „ “ _ /

#

#

Note

Softkey ABab12：Switch uppercase (with indicator “>ABC”), lowercase

(with indicator “>abc”) and numeric (with indicator “>123”) when entering

letters.
All other symbol needed will be appended to „*‟ key.

Table 6 Character Input Method Table

TB30s SIP Administrator Guide v1.3 Page 33 of 259

Part 5 Configuration through LCD

Menu list

Config

Personalize

Alarm Clock

Contrast

PIN Setting

Shortcut

Memory Key

Information

Key Echo

Language

Time

Date

Ringer

Status

Sample text : AB…H

Bell

Type

Time

Sample text : 1…8

Enter Password

Shortcut 1 SC (1)

Shortcut 2 SC (2)

Memory Key F(1)

Memory Key F(…)

Memory Key F(10)

APP Version

HW Version

IP

MAC

GW

Mask

TB30s SIP Administrator Guide v1.3 Page 34 of 259

Figure 5 OperationsMenu LCD Display

Admin

Input
Password :
784518 (select
number with

A>a>1

Option

Dial Subscibe

Call Blocking

Call Forward

Call Waiting

Anonymblock

Auto Answer

Auto Stop

Auto HangUp

Number Display

DoNotDisturb

PhoneLock

Reboot

NTP Setting

SIP Configuration

Ethernet configuration

VLAN setting

Emergency Dial Plan

Reset Default

PPPoE

Networking

Auto Reject

TB30s SIP Administrator Guide v1.3 Page 35 of 259

Operation menu display

Home operation menu display

1 2 3 4 5 6 7 8 …

24

25

26

O P E R A T I O N M E N U

C o n f i g A d m i n O p t i o n

Config Menu Display

1

2 3 4 5 6 7 8 9

..

24

25

26

S e l e c t B a c k

Date

Time

Icon

 Scroll by pressing

Up/Down key

 Select by pressing OK

or “Select”

 Return to idle state by

pressing C or “Back”

Line 2

Line 3

Line 4

Line 5

Line 6

Date

Icon

SUB-MENU LIST

Line 1

TB30s SIP Administrator Guide v1.3 Page 36 of 259

Sub-menu list of User Setting

No.

Option Message

Comment

(1)

Personalize

Set date/time format, Key-echo, language and Ringer type

(2)

Alarm Clock

Activate Alarm clock, set bell and time

(3)

Contrast

(4)

PIN Setting

Change personal phone password

(5)

Shortcut

Shortcut setting

(6)

Memory Keys

Configure Speed dial keys

(7)

Information

Software Version, IP, MAC, Gateway , Mask

Admin Menu Display

Caution

You have to input a password to access Admin settings: 784518

Don‟t forget to switch from uppercase to numeric ABC to 123

1

2 3 4 5 6 7 8 9

..

24

25

26

S e l e c t B a c k

Sub-menu list of admin setting

No.

Option Message

Comment

(1)

Networking

(2)

PPPoE

Invisible when PPPoE function is disabled

(3)

NTP Setting

(4)

SIP Configuration

(5)

VLAN setting

(6)

Ethernet configuration

.

(7)

Emergency Dial Plan

(8)

Reset Default

 Scroll by pressing

Up/Down key

 Select by pressing OK

or “Select”

 Return to idle state by

pressing C or “Back”

Line 2

Line 3

Line 4

Line 5

Line 6

Date

SUB-MENU LIST

Icon

Line 1

TB30s SIP Administrator Guide v1.3 Page 37 of 259

Option Menu Display

1

2 3 4 5 6 7 8 9 … 24

25

26

S e l e c t B a c k

Sub-menu list of admin setting

No.

Option Message

Comment

(1)

Dial Subscribe

(2)

Call Blocking

(3)

Call Forward

(4)

Call waiting

(5)

Anonymblock

(6)

Auto Answer

(7)

Auto Reject

(8)

Auto Stop

(9)

Auto HangUp

(10)

Number Display

(11)

DoNot Disturb

(12)

PhoneLock

(13)

Reboot

You need to reboot for saving your modifications

Content of Shortcut Parameters

Item Name

Data Format

Comment

X

options

Dial Subscriber -> Dsub
Call Blocking -> CBlock
Call Forward -> CFwd
Anonymous -> Anym
Auto Answer -> AutoAn
Number Display -> CidDis

Else . . .

Idle

Menu

Shortcut

Option

Line 1

 Scroll by pressing

Up/Down key

 Select by pressing OK

or “Select”

 Return to idle state by

pressing C or “Back”

Line 2

Line 3

Line 4

Line 5

Line 6

Date

SUB-MENU LIST

TB30s SIP Administrator Guide v1.3 Page 38 of 259

Detailed LCD menu settings

Home operation menu display

1 2 3 4 5 6 7 8 …

24

25

26

O P E R A T I O N M E N U

U s e r A d m i n O p t i o n

User Menu Display

Menu

Idle

Menu

Config

Idle

Date

Time

TB30s SIP Administrator Guide v1.3 Page 39 of 259

1

2 3 4 5 6 7 8 9 … 24

25

26

S e l e c t B a c k

Sub-menu list of User Setting

No.

Option Message

Comment

(8)

Personalize

Set date/time format, Key-echo, language and Ringer type

(9)

Alarm Clock

(10)

Contrast

(11)

PIN Setting

Change personal phone password

(12)

Shortcut

Shortcut setting

(13)

Memory Keys

(14)

Information

Software and hardware Version, IP, MAC, Gateway , Mask

Personalize Setting

1

2 3 4 5 6 7 8 9 … 24

25

26

E d i t B a c k

Idle

Menu

Personalize

Config

Line 2

Line 3

Line 4

Line 5

Line 6

Date

SUB-MENU LIST

Icon

Line 1

 Scroll by pressing

Up/Down key

 Select by pressing OK

or “Select”

 Return to idle state by

pressing C or “Back”

Line 3

Line 4

Line 5

Line 6
Line 2

Date

Item Name

CONTENT

Line 1

TB30s SIP Administrator Guide v1.3 Page 40 of 259

Content of Phone Option/Parameters

Item Name

Configurable

Data Format

Options List

Comment

Name

Yes

Alphanumeric

Max. length: 15

Ringer

Yes

Options

Ringer-1
…
Ringer-4
Canon
Shuffle

You can press soft key Play when
editing the content.

Date

Yes

(Configurable when

NTP is disabled)

MM/DD/YY
DD/MM/YY
YY/MM/DD

You can press soft key Format to
change format.

MM/DD/YY
DD/MM/YY
YY/MM/DD

Time

Yes

(Configurable when

NTP is disabled)

hh:mm

hh:mm
am hh:mm

You can press soft key Format to
change format.

12 Hours
24 Hours

Language (Lang)

Yes

Options

English
French
Spanish
Deutsch
Italian
Norsk
Russian
Portuguese
Nederlands

Key Echo (KeyEch)

Yes

Options

ON
OFF

Alarm Clock

1

2 3 4 5 6 7 8 9 … 24

25

26

E d i t B a c k

Idle

Menu

Alarm

Clock

Config

Line 3

Line 4

Line 5

Line 6

Line 2

Date

Item Name

CONTENT

Line 1

TB30s SIP Administrator Guide v1.3 Page 41 of 259

Content of Alarm Parameters

Item Name

Configurable

Data Format

Options List

Comment

Startup (Status)

Yes

Options

ON
OFF

Time

Yes

hh:mm

Type

Yes

Options

One Shot
Periodic

Bell Type (Bell)

Yes

Options

Ringer-1
…
Ringer-4
Canon
Shuffle

You can press soft key Play to
play option when editing the
content of Bell Type.

First activate alarm clock then change time.

Contrast

1

2 3 4 5 6 7 8 9 … 24

25

26

S a m p l

e

T e x t : A B C D E F G H S a m p l e T e x t : 1 2 3 4 5 6 7 8 D o w n U p O K

PIN Setting

1

2 3 4 5 6 7 8 9 … 24

25

26

E n t e r P a s s w o r d * * * *

O k C l e a r C a n c e

l

Caution

The password is : 0000

Idle

Menu

Contrast

Config

Idle

Menu

PIN Setting

Config

Line 3

Line 4

Line 5

Line 2

Line 6

Date

Line 1

Line 2

Line 3

Line 4

Line 5

Date

Line 6

Line 1

TB30s SIP Administrator Guide v1.3 Page 42 of 259

1

2 3 4 5 6 7 8 9 … 24

25

26

C h a n g e B a c

k

Options list

No.

Option Message

Data Format

Comment

(1)

Flag

ON
OFF

 When Status is ON, the phone lock setting will be

authorized by checking personal code.

 Press Change to enable/disable the item.

(2)

Change Code

 Press soft key “Change” to change PSW
 The default password is 0000.

Shortcut Setting

You can edit two shortcuts

Information

Content

Item Name

Configurable

Comment

FW version

No

Indicate to the user the firmware‟s version

HW version

No

Indicate to the use r the hardware‟s version

IP address

No

Indicate to the user the IP address

MAC address

No

Indicate to the user the MAC address

Gateway

No

Indicate to the user the gateway address

Mask

No

Indicate to the user the mask address

Idle

Menu

Shortcut

Config

Idle

Menu

Information

Config

Line 2

Line 3

Line 4

Line 5

Line 6

Date

Icon

Options list

Line 1

TB30s SIP Administrator Guide v1.3 Page 43 of 259

Memory Keys Setting

Menu of Admin Settings

Caution

You have to input a password to access Admin settings: 784518

1 2 3 4 5 6 7 8 9 …

24

25

26

S e l e c t B a c k

Sub-menu list of admin setting

No.

Option Message

Comment

(7)

Networking

(8)

PPPoE

Invisible when PPPoE function is disabled

(9)

NTP Setting

(10)

SIP Configuration

(11)

VLAN setting

(12)

Ethernet configuration

.

(13)

Emergency Dial Plan

(14)

Reset Default

1

2 3 4 5 6 7 8 9 … 24

25

26

F ( x ) E d i t D i a l B a c k

Idle

Menu

Memory

Key

Config

Idle

Menu

Admin

Line 1

 Scroll by pressing

Up/Down key

 Select by pressing OK

or “Select”

 Return to idle state by

pressing C or “Back”

Line 2

Line 3

Line 4

Line 5

Line 6

Date

Line 1

 Scroll by pressing

Up/Down key

 Select by pressing OK

or “Select”

 Return to idle state by

pressing C or “Back”

Line 2

Line 3

Line 4

Line 5

Line 6

Date

SUB-MENU LIST

Line 1

TB30s SIP Administrator Guide v1.3 Page 44 of 259

Networking Configuration

1

2 3 4 5 6 7 8 9 … 24

25

26

E d i t B a c k

Content of Network Parameters

Item Name

Configurable

Data Format

Options List

Max. Length

Mode

Yes

Options

Fix IP
DHCP
PPPoE

IP

Yes

(For Fix-IP only)

xxx.xxx.xxx.xxx

15

MAC

No

xx:xx:xx:xx:xx:xx

Gateway (GW)

Yes

(For Fix-IP only)

xxx.xxx.xxx.xxx

15

Net mask (Mask)

Yes

(For Fix-IP only)

xxx.xxx.xxx.xxx

15

Pri DNS

Yes

(For Fix-IP only)

xxx.xxx.xxx.xxx

15

Sec DNS

Yes

(For Fix-IP only)

xxx.xxx.xxx.xxx

15

PPPoE Setting

Press Menu key in idle state triggers menu operation.

1

2 3 4 5 6 7 8 9 … 24

25

26

E d i t B a c k

Line 1

 ItemName is refreshed

when pressing scrolling
key

 Scroll by pressing

Up/Down key

 Exit to higher-level

menu by pressing C or

“Back”

Line 2

Line 3

Line 4

Line 5

Line 6

Date

Item Name

Idle

Menu

Networking

Admin

Idle

Menu

PPPoE

Admin

CONTENT

Line 2

Line 3

Line 4

Line 5

Line 6

Date

Item Name

CONTENT

Line 1

TB30s SIP Administrator Guide v1.3 Page 45 of 259

Content of PPPoE Parameters

Item Name

Configurable

Data Format

Options List

Max. Length

ACC Name (Acc)

Yes

Alphanumeric

63

PASSWORD (Pwd)

Yes

Alphanumeric

31

NTP Setting

1

2 3 4 5 6 7 8 9 … 24

25

26

E d i t B a c k

Content of NTP Parameters

Item Name

Configurable

Data Format

Options List

Max. Length

Status

Yes

Options

ON
OFF

IP

Yes

xxx.xxx.xxx.xxx
Domain Name

15
63

Zone

Yes

Options

- 12:00 ~ +12:00

DST

Yes

Options

ON
OFF

SIP Configuration Setting

1

2 3 4 5 6 7 8 9 … 24

25

26

S e l e c t A c t i v e B a c k

Line 1

 Scroll by pressing

Up/Down key

 Exit to higher-level

menu by pressing C or

“Back”

Line 3

Line 4

Line 5

Line 2

Line 6

Date

Idle

Menu

NTP setting

Admin

Idle

Menu

SIP Config

Admin

Profile list

Prof (n)

Line 3

Line 4

Line 5

Line 6

Line 2

Date

Item Name

CONTENT

Line 1

 ItemName is refreshed

when pressing scrolling
key

 Scroll by pressing

Up/Down key

 Exit to higher-level

menu by pressing C or

“Back”

TB30s SIP Administrator Guide v1.3 Page 46 of 259

Profile List

No.

Profile Name

Comment

(1)

Profile 1

 Profile name is configurable (refer to “3.4.1 SIP Profile Parameter”)
 Only one of profiles is active, and the active profile will be marked

with “(ON)”

(2)

Profile 2

(3)

Profile 3

(4)

Profile 4

SIP Profile Parameters

1

2 3 4 5 6 7 8 9 … 24

25

26

E d i t B a c k

Content of SIP Profile

Item Name

Configurable

Data Format

Options List

Max. Length

ID

Yes

Alphanumeric

15

PhoneName (Name)

Yes

Alphanumeric

20

PxySrv

Yes

xxx.xxx.xxx.xxx
DomainName

15

127

RegSrv

Yes

xxx.xxx.xxx.xxx
DomainName

15

127

RegID

Yes

Alphanumeric

63

RegPwd

Yes

Alphanumeric

63

DomainName (Dname)

Yes

Alphanumeric

127

TelNbr

Yes

Numeric 24

2ndPxy

Yes

xxx.xxx.xxx.xxx
DomainName

15

127

2ndReg

Yes

xxx.xxx.xxx.xxx
DomainName

15

127

Idle

Menu

Select profile

Admin

SIP

Configuration

Line 3

Line 4

Line 5

Line 6

Line 2

Date

Item Name

Profile parameters

Line 1

 ItemName is refreshed

when pressing scrolling
key

 Scroll by pressing

Up/Down key

 Exit to higher-level

menu by pressing C or

“Back”

TB30s SIP Administrator Guide v1.3 Page 47 of 259

Part 6 Configuration via Web Interface

Configuration through the Web interface

The phone can also be configured using the web browser. It has a friendly web interface to set
and modify parameters.

Step 1 – Before starting

The IP phone should be connected to the Network and then be powered it up before the
connection to the web server.

Step 2 – Connect to the IP Phone web server

1) Start a web browser session

2) Input the phone‟s IP address into the address field.

For example:

i. http://10.1.97.6 for user mode.

ii. http://10.1.97.6/admin.html for admin mode.

3) Enter the username (by default: administrator)

4) Enter the password (by default: 784518)

5) Once the process is completed, you can change the settings values to your

convenience.

Step 3 – Reboot the phone

Some parameters will require the phone to be rebooted for changes to be operated.
The web pages below will be displayed once you have input the phone‟s IP address into the
address field.

Find IP Address

There are two ways to check the phone IP address.

 Long press MENU
 Press MENU to enter operation manual. Press Config soft key and then choose

« Information »

TB30s SIP Administrator Guide v1.3 Page 48 of 259

Detailed Web pages

There are two mode of web pages – user mode and admin mode

To access user mode, you just type the IP address in your browser. In user mode, many setting
are not avaialbe.
(e.g. http://192.168.1.100)

To access user mode, you type the IP address and the admin.html in your browser.
(e.g. http://192.168.1.100/admin.html)

Please find below the web pages related to the configuration of phone settings via web interface

CONNECTION PAGE

TB30s SIP Administrator Guide v1.3 Page 49 of 259

User Mode Web pages

TB30s SIP Administrator Guide v1.3 Page 50 of 259

TB30s SIP Administrator Guide v1.3 Page 51 of 259

Admin Mode Web pages

TB30s SIP Administrator Guide v1.3 Page 52 of 259

TB30s SIP Administrator Guide v1.3 Page 53 of 259

TB30s SIP Administrator Guide v1.3 Page 54 of 259

Part 7 Auto-Provisioning

The automatic provisioning requires one DHCP server and one HTTP/TFTP server.
The USB automatic provisioning requires one USB disk.
Please find below the way to provision your IP Phone.

Automatic phone provisioning with TFTP

The automatic phone provisioning is particularly adapted to the provision of several phones at
the same time, of any large-scale deployment environment. Auto-provisioning is achieved using
2 well-known protocols: Dynamic Host Control Protocol (DHCP) and Trivial File Transfer
Protocol (TFTP).

Simply follow next steps to provision your IP Phone:

Needed:

1 DHCP server which one can manage the options
1 TFTP server
1 TB30 (SIP or MGCP)

Several files which one can need (correctly filled) are:

SIP: File INF
Firmware
File « common_config »
File MAC specific
File « Telconf »

MGCP: File INF
Firmware
Files Deck
File« common_config »
File MAC specific
File « TelConf »

(See examples of these files in Appendix.)

TB30s SIP Administrator Guide v1.3 Page 55 of 259

The files:

File INF: (extension .txt or .inf) inform about the place of the various files to download (relative
way or absolute)

Firmware: Version‟s code which needs to be upgrade by the phone

File “common_config”: (extension.txt) informs the phone about configurations which need to be
upgrade on the level network, sip (or mgcp), auto provisioning, etc…

File MAC: (extension.txt). Same that the file “common_config” but its name is based on phone‟s
MAC address which needs to be upgrade and the configuration which is made inside will
concern only the phone which has this MAC address. It has priority if the two files are on TFTP
server.

File “TelConf”: (extension.txt), a set of audio parameters, which configures the phone for the
audio performance.

Files Deck: (ONLY MGCP) (extension .thd), allow phone to know how to display some flows

(xml) on screen. Generally, it‟s files which are sent via the operator chosen to connection to the

service.

We provide often to the customer only the upgrade firmware. The other files are normally
managed by the administrator who takes care of the procedure of auto provisioning.

DHCP option:

Option 66: IP address of TFTP server where are the files which need to be downloaded.

Option 67: File INF‟s name on TFTP server

Option 150: IP address of TFTP server used if this option (optional) is in DHCP options

Option 43: Used to http upgrade. If options 66 or 150 are not present, option 43 will be selected.

Option Next server Address: IP address of TFTP server used in some case when the other
options are not manageable but this one yes.

Put in the following way in the file of configuration of DHCP (dhcpd.conf)

TB30s SIP Administrator Guide v1.3 Page 56 of 259

option tftp-server-name "@IP serveur TFTP"; --------------> option 66
option bootfile-name "nomDeFichierINF.txt"; --------------> option 67
option provision-server-ip code 150 = text; ------------->option 150 is text, not binary mode
option provision-server-ip "@IP serveur TFTP "; -------------> next server address
option vendor-encapsulated-options "http://192.168.70.10/swupgrade_TB30m.txt" ---->option 43

Installation of the platform

Installation of the DHCP server
To set up all the necessary options (option 66 and 67)

Installation of the TFTP server
To put in the repertory of the TFTP server the last version of the firmware

Provisioning process

Process of auto provisioning in the theory:

At the time of the connection of a phone to the network, it will ask an IP address to DHCP
server. This one will provide him an IP address but also the address of TFTP server where file
INF is. This file will indicate on the phone the configuration file names which it must upgrade.

Process of auto provisioning in the practice:

1. Do not connect the phone with electricity. To put the cable (RJ45) in the Ethernet LAN
port at the back of the phone.

2. Restore the default parameters. With this intention, it is necessary to maintain inserted
the keys "headset" (ear-phone) and "transfers" (dumb) of the phone.

3. Connect phone with electricity.
Maintain the keys "headset" (ear-phone) and "transfers" (dumb) of the phone inserted,
until seeing that the provisioning is carried out.

4. The phone will start (it will recover an IP address by DHCP server, the IP address of
TFTP server and the name of file INF which will be downloaded) and will begin the
process of auto provisioning.

TB30s SIP Administrator Guide v1.3 Page 57 of 259

1. In the order:

Remote loading of file INF
Remote loading of the firmware
Reboot
2nd Remote loading of file INF
Remote loading of the file TelConf
Remote loading of the file Common_config
Attempt of remote loading of the specific file MAC if he is
Reboot

Remote loading of file INF
2nd Attempt of remote loading of the specific file MAC if he is
(Remote loading of the files Deck for MGCP)

2. The phone is connected to the service of the operator.

Some precise details:

If phone doesn‟t receive an IP address, you need to check up that the parameter ModeDHCP is
activated

The file “Common_config” will be downloaded only if the file‟s name has been change

compared to the last upgrade.

The specific file MAC is downloaded (if there exists) if his parameter “config_sg” was

incremented.
It is imperatively necessary to download the file TelConf before returning it to the customer.

It is possible to pass from a phone SIP and quite simply to transform it into MGCP (but not the
reverse) by providing on phone SIP a firmware corresponding to MGCP protocol as well as the
good files which go with.

TB30s SIP Administrator Guide v1.3 Page 58 of 259

Automatic phone provisioning with HTTP

Also the provisioning can be carried out via HTTP. For that, it is necessary to follow following
steps

Needed :

1 router DHCP
1 TB30 (SIP or MGCP)
The last version of the firmware

Process of auto provisioning in the theory:

At the time of the connection of a phone to the network, it will ask an IP address to DHCP
server. This one will provide him an IP address. While going on the WEB interface of the phone
in mode admin, you can upgrade the firmware.

Process of auto provisioning in the practice:

1. Do not connect the phone with electricity. Connect an end of the cable (RJ45) in the

Ethernet LAN port at the back of the phone and the other end is plugged into the

router DHCP.

2. Restore the default parameters. With this intention, it is necessary to maintain inserted

the keys "headset" (ear-phone) and "transfers" (dumb) of the phone

3. Connect phone with electricity.
Maintain the keys "headset" (ear-phone) and "transfers" (dumb) of the phone inserted,
until seeing that the provisioning is carried out.

4. The phone not having for the moment anything with provision and no gateway to

connect itself, it will continue to blink.

5. Find the phone IP address (provided by router DHCP). So :

If MGCP phone :

 Press on the key menu of the phone
 Press on the softkey admin
 Press on the button OK of the phone
 Select Network configuration while going down with the arrows
 Select IP address and note the address indicated

If SIP phone:

 Press on the key menu of the phone
 descend the cursor using the low button until Information
 Select Information and note the IP address indicated

6. Open a WEB browser (Internet Explorer, Mozilla,…)

TB30s SIP Administrator Guide v1.3 Page 59 of 259

7. Enter the bar of address : IPaddressofphone/admin.html

The IPaddressofthephone being that noted in (5).The Web interface appears.

8. Login is : administrator

Password is: 784518

9. Select « UTILITY ».

10. Select « Firmware Update »

11. In the box Firmware Update Using leave "HTTP" and click on the button "Browse...”
In the window which opens, select the version of the firmware to be installed.

12. Press « Apply »

13. The phone will normally reboot.

14. Start again from step 7) to step 11). Select « Telephone Configure »

15. In the box Firmware Update Using leave "HTTP" and click on the button "Browse...”
In the window which opens, select the file TelConf to be installed.

16. Press « Apply »

17. The phone will normally reboot.

18. Start again the process (find IP address, open WEB interface as admin). On the
banner page of the WEB interface, you should see the firmware‟s version of the
phone. Look in « System Information », at the line « APP Version ».

Caution: the main power supply must not be interrupted during the booting session. The
phone could be damaged.

[Note]: when you want to upgrade the firmware or download a new configuration, you
have to follow steps 1 and 2 and reboot the phone from its web-based interface.

TB30s SIP Administrator Guide v1.3 Page 60 of 259

USB Automatic phone provisioning

USB automatic phone provisioning is one of the simply way to upgrade firmware or other config
when that has no network environment. USB auto-provisioning is achieved using usb device.

Simply follow next steps to provision IP Phone:

Needed:

1 USB Disk
1 TB30 (SIP or MGCP)

Several files which one can need (correctly filled) are:

SIP: File INF (TB30S.INF)

Firmware
File « common_config »
File MAC specific
File « Telconf »

MGCP: File INF (TB30M.INF)

Firmware
Files Deck
File« common_config »
File MAC specific
File « TelConf »

The files:

File INF: (TB30S.INF for SIP, TB30M.INF for MGCP) inform about the place of the various
files to download (relative way or absolute)

Firmware: (externsion .zz) Firmware, DSP and/or Boot code which needs to be upgrade by the
phone

File “common_config”: (extension .txt) informs the phone about configurations which need to be
upgrade on the level network, sip (or mgcp), auto provisioning, etc…

File MAC: (extension .txt). Same that the file “common_config” but its name is based on

phone‟s MAC address which needs to be upgrade and the configuration which is made inside

will concern only the phone which has this MAC address. It has priority if the two files are on
TFTP server.

File “TelConf”: (extension .txt), a set of audio parameters, which configures the phone for the
audio performance.

Files Deck: (ONLY MGCP) (extension .thd), allow phone to know how to display some flows

(xml) on screen. Generally, it‟s files which are sent via the operator chosen to connection to the

service.

Process of auto provisioning in the theory:

Plug in USB disk at the time of boot up, it will search INF file in root path. This file will indicate
on the phone the configuration file names which it must upgrade.

TB30s SIP Administrator Guide v1.3 Page 61 of 259

Process of auto provisioning in the practice:

1. Do not connect the phone with electricity. To put the cable (RJ45) in the Ethernet LAN port
at the back of the phone.

2. Restore the default parameters. With this intention, it is necessary to maintain inserted the
keys "headset" (ear-phone) and "transfers" (dumb) of the phone.

3. Plug in USB disk

4. Connect phone with electricity. Maintain the keys "headset" (ear-phone) and "transfers"
(dumb) of the phone inserted, until seeing that the provisioning is carried out.

5. The phone will start (the INF which will be downloaded) and will begin the process of auto
provisioning.

In the order:

Remote loading of file INF
Remote loading of the firmware
Reboot
2nd Remote loading of file INF
Remote loading of the file TelConf
Remote loading of the file Common_config
Attempt of remote loading of the specific file MAC if he is
Reboot
Remote loading of file INF
2nd Attempt of remote loading of the specific file MAC if he is
(Remote loading of the files Deck for MGCP)

6. The phone is connected to the service of the operator.

Some precise details:

If phone doesn‟t search INF from USB disk, you need to check up that usb icon display on
LCDUSB is activated

The file “Common_config” will be downloaded only if the file‟s name has been change

compared to the last upgrade.

The specific file MAC is downloaded (if there exists) if his parameter “config_sn” was
incremented.

It is imperatively necessary to download the file TelConf before returning it to the customer.

TB30s SIP Administrator Guide v1.3 Page 62 of 259

Part 8 Ringtones configuration

1. Description

The ringtones which are integrated into the TB30 use a RTTTL format. A ringing with
RTTTL format looks like the following example:

Halloween:d=4,o=5,b=180:8d6,8g,8g,8d6,8g,8g,8d6,8g,8d#6,8g,8d6,8g,8g,8d6,8g,8g,8
d6,8g,8d#6,8g,8c#6,8f#,8f#,8c#6,8f#,8f#,8c#6,8f#,8d6,8f#,8c#6,8f#,8f#,8c#6,8f#,8f#,8c
#6,8f#,8d6,8f#

These ringtones can be created by the user and they can be also downloaded for free
on Internet.

We give a series of specialized websites where you can find example of tones:

 didier.elo.free.fr/ringtones.html
 www.xgsmonline.com/smartsmslogos.shtml
 www.kortable.com/sonneries/sonneries-nokia-rtttl.asp

2. Make a melody

There is the software Ringtone Converter which is free and simple of use that we advise
you.

Figure 6 Ringtone Converter

You can download this software here:

www.codingworkshop.com/ringtones/

TB30s SIP Administrator Guide v1.3 Page 63 of 259

This software makes it possible to the user to create their own melodies directly with
RTTTL format. For that, it is necessary to go in "File", "Ringtone composer" and finally
"open with new melody"

Figure 7 Ringtone Converter

The following screen is displayed and will make it possible to the user to compose the
melodies according to its choice.

Figure 8 Ringtone Composer

Moreover, a data base, already comprising a great number of melodies to RTTTL
format, is integrated into this software. To reach these rings, it is necessary to carry out
the handling which is presented to you on the screenshot below.

TB30s SIP Administrator Guide v1.3 Page 64 of 259

Figure 9 Ringtone Composer

3. Integration of the rings with TB30

In order to be able to integrate new ringtones, with RTTTL format, in his phone, the user
must start by recopying all these rings with RTTTL format in a file with a txt extension. It
is thus necessary to use software like NotePad.

TB30s SIP Administrator Guide v1.3 Page 65 of 259

Next we need to find the phone IP address. So:
If MGCP phone:

 Press on the key menu of the phone
 Press on the softkey admin
 Press on the button OK of the phone
 Select Network configuration while going down with the arrows
 Select IP address and note the address indicated

If SIP phone:

 Press on the key menu of the phone
 descend the cursor using the low button until Information
 Select Information and note the IP address indicated

IP address, that we recovered, must have returned in an Internet navigator (Mozilla,
Internet explorer, etc.) in the following way: adresseIPduTelephone/admin.html

Next, we must click on « Advanced »:
Lastly, it is necessary to select "Melody management" and to enter the name of the file

(txt extension) which contains the rings while clicking on browser.

TB30s SIP Administrator Guide v1.3 Page 66 of 259

Part 9 Backlight saving mode

1. Description

In order to correspond to implement Directive 2005/32/EC of the European Parliament
and of the Council with regard to eco-design requirements for standby and off mode
electric power consumption of electrical and electronic household and office equipment
(hereafter referred to as EuP Directive) for power saving, new power saving features
has added into TB30 IP phone.

2. Enter in idle mode with backlight OFF in TB30

Step 1 : Power up TB30 IP phone, after required initialization procedure finished, phone

number and name will show on LCD display with backlight on. In this time, TB30 IP
phone is under active mode.

Step 2 : After 30 seconds, backlight is OFF and TB30 enters to idle mode for power
saving. At this moment, TB30 IP phone is entering idle mode and its power
consumption will be under 2.00 W.

TB30s SIP Administrator Guide v1.3 Page 67 of 259

Part 10 Feature Overview

This part is to show the number of new features implemented in each
software new release, up to 1.72.

Note

This administrator guide is based on firmware v1.72, you can download the
latest administrator guide on:

www.thomsonbroadbandpartner.com

Unauthenticated SRTP need to be configured (3440) – v1.72

INTRODUCTION

Presently:

- unencrypted_SRTCP: it works half way (thanks to your "set sec_prof 0 rtcp negotiate"
command)

- unauthenticated_SRTP: not yet configurable

For these 2 parameters, we expect they could be configurable.

On the set (mandatory to integrate SIP set in our TLS solution):

-Yes:
. proposed in offer made
. expected in offer receive (if not received: reject offer)

- No:
. not proposed in offer made
. not expected in offer receive (if present: reject offer)

- Adaptive (not proposed / accepted):
. not proposed in offer made
. accept offers with or without the parameter

The updated command is as bellow:

set sec_prof <prof_id> rtp <off |on | negotiate> (off: unauthenticated, on: authenticated,
negotiate - default)

TB30s SIP Administrator Guide v1.3 Page 68 of 259

Voice Mail Key is active all the time (3600) – v1.72

INTRODUCTION

The Voice mail dedicated key is working only when you have received an Notify for Message
Waiting Indicator.

Requirement

It would be better to make the key active all the time if “Subscribe to MWI” is enabled. So you
could call the voice mail even if you have no messages.

TB30s SIP Administrator Guide v1.3 Page 69 of 259

Voice Mail Key dial "Voice Mail Telephone Number" even no

subscribe (4066)

Introduction

 Be able to access Voice Mail if no subscribe & no notification.

Requirement

Request:

 In some configuration there is no Voice Mail server & No Subscribe possible.
 In this case the Key Voice mail is useless:

- No new message indication

- No Access to the Voice Mail

Some voice mail server doesn't provide the MWI & no Subscribe.
It would be nice that as soon as the field "Voice Mail Telephone Number" is filled in, you should
be able to dial to that number with the MWI key.

In this case the Voice mail is like a direct memory Key.

Solution:
If Voice Number is fill. When user Press the Number the number associated is dial out.

Config File:
VoiceMailAddr=
VoiceMailTelNum=1234
VoiceMailPort=5060

If Voice Mail is press, Phone dial 1234.

TB30s SIP Administrator Guide v1.3 Page 70 of 259

Display Customer Icon in Standby (3959) – v1.72

INTRODUCTION

We have a customer that is requesting a new feature on TB30: Display on his Logo
icon.

Requirement

- Standby (for SIP only):

o After a time out the Phone displays the Logo Icon.
o Default (empty)

Standby

In standby mode, the logo can be turn on or off. This logo displays in the middle 4 line of the
screen (except 1st line and last line).

So it will not cover the softkey and some information. This logo can download by APS. It
should support bitmap file format.

If there is a message (Missed call, CHP Supervision & SIP message) on the display, it should
blink between the logo and the message.

A new parameter is added for APS.

app_logo_bmp=xxxx.bmp (B/W bitmap file only and the bitmap with inverted)

Icon Size = 240 x 80

To clean the icon:
app_logo_bmp= <empty>

The upgrade behavior is same as language table. It will include in XXX.inf file. Format as
below:

XXX.inf with tftp

Tone_table=xxxx
Language_table=xxxx
app_logo_bmp=xxxx.bmp

xxx.inf with http

tone_table=http://path/filename
language_table=http://path/filename

TB30s SIP Administrator Guide v1.3 Page 71 of 259

app_logo_bmp= http://path/xxxx.bmp

Another new parameter is added for logo on/off. This parameter is configurable in common config file

and telnet.

Config file: LogoDisplay = 0/1 (0: Off - Default, 1: On)
Telnet: lcdui set LogoDisplay 0/1

Remark: if there is no bitmap downloaded, even it is on; it will be the same as off.

Another new parameter is added for timeout for display logo. This parameter is configurable in
common config file and telnet.

Config file: LogoTimeOut = 10 ~ 255s (30s default)
Telnet: lcdui set LogTimeOut 10 ~ 255

TB30s SIP Administrator Guide v1.3 Page 72 of 259

Reset to default single parameter (3864) – v1.72

INTRODUCTION

For the current implementation of APS mechanism, if the value is empty of some parameter, we

don‟t change anything, for example, if you set “CWMPACSUser=” in

ComConfTB30S_100204.txt, it will follow the setting you set before, so if you want to change
this parameter for blank in this version, you must reset to default. So it is no way to set the
parameter to empty.

As a result two keywords <default> and <empty> are defined.

CWMPACSUser=<default> will set to default value after APS.
CWMPACSUser=<empty> will set to empty value after APS.

Remark: <empty> is only apply for string parameter.

TB30s SIP Administrator Guide v1.3 Page 73 of 259

Phone Lock (3999) – v1.72

INTRODUCTION

 It is required to implement the possibility to lock the phone as required by our

customer.

 When lock the phone:

- Can‟t phone the user. (can‟t dial out, view call list, view phonebook etc.)

- Emergency number can dial out in any case.

- Can‟t go off-hook for Incoming call



Requirement

Instead of “Wrong Number”, the phone should display “Phone Locked”.
It must be able to dial the EmgDialPlan number even the phone is locked.
Some new parameters are added for this feature.

These parameters are configurable in common config file and telnet.
All these parameters are managed by Admin.
Admin make the choice of how the phone behave during phone lock.

Config file: PhoneLockMode = 0/1 (0: display “Phone Locked” when dial - Default; 1: key locked.)
Telnet: lcdui set phonelockmode 0/1

Config file: AutoLockTimeout = 0 ~ 6000 second (0 - default )
Telnet: lcdui set AutoLockTmrout 0 ~ 6000

// 0: de-active auto lock
// 1 ~ 6000: means active auto lock. The minimum value is 30s. If it is setting at 1-30s, it will process as 30s.

Phone will lock after xx (s).

Use OptionVisible = … the same way as auto answer, user can choose to display or not display
in MMI with the setting in webpage Option Configure. And auto lock will be only used when

PhoneLockMode=1

Config file: IncomingLock = 0/1 (0: Incoming call is not lock – default; 1: Incoming call is lock.)
Telnet: lcdui set incomingLock

Phone Lock Mode = 0

For PhoneLockMode = 0, it is same as the current implementation until software version x.72

but display “Phone Locked” when dial. AutoLockTimeout and IncomingLock are not work in

this mode.

Phone Lock Mode = 1

Locking the phone

Press the “lock” soft key and change it to PhoneLock-On to key the Phone. When the phone is
locked, “Unlock” soft key should be displayed and Lock icon is displayed.

TB30s SIP Administrator Guide v1.3 Page 74 of 259

PhoneLock

PhoneLock flag is used for enable/disable phone lock function. If the phone is locked, after
power reset it must be still locked.

Key response

Any key is pressed except number key and “Unlock” soft key, it will display “Phone Locked”

when phone is locked.
When number key is pressed, user goes off-hook, headset or handsfree key pressed, it will check
for EmgDialPlan.

If it is not in the dial plan, it displays “Phone Locked”. Otherwise, it will let the phone to dial the

number.

During dialing the emergency number call log and phonebook function are not available. And if
press callLog and Phbook softkey or Hardkey will be ignore. It can only dial out emergency
number.

During Emergency if press Tran or conf or New Call only emergency call number can be dial
out. If user dials a normal number, it displays “Phone Locked”.
Incoming call cannot be received in the case of dial out emergency number. The phone will not
alert the user that is an incoming call. If the incoming call is finished before Emergency call, it
stores the incoming call into the miss call list. Otherwise, when Emergency call is ended, the
phone will ring.

Incoming Call

When IncomingLock = 0, the phone will ring for the incoming call and the phone lock function
is temporary disable until it goes call end, on-hook or ring stop.

Date

Hour

Icons

Name

Phone

Unlock

Date

Hour

Icons

Enter a Number

Back

Date

Hour

Icons

01 XXXX

Talking 00:00:XX

hold

Tran

Conf

CallLog

PhBook

Endcal

Newcal

Date

Hour

Icons

Ringing…

XXXX

Back

TB30s SIP Administrator Guide v1.3 Page 75 of 259

When IncomingLock = 1, the phone will ring but the user must press the unlock key to unlock
the phone first before use the phone.

AutoLock

Use OptionVisible = … the same way as auto answer, user can choose to display or not display
in MMI with the setting in webpage Option Configure. And auto lock menu will be only
appeared and used when PhoneLockMode=1 & AutoLockTimeout != 0.

AutoLock = 0 AutoLock = 1

AutoLock Timeout

If AutoLockTimeout != 0, it will go to phone lock mode after timeout when in idle mode. The
timeout can be changed by AutoLockTimeout. AutoLockTimeout is fixed by Admin.

Example Setting

Display “Phone Locked” when dial

PhoneLockMode = 0

Key Lock without incoming call lock

PhoneLockMode = 1
IncomingLock = 0

Key Lock with incoming call lock

PhoneLockMode = 1
IncomingLock = 1

Password Protection

Same as Current implementation

Date

Hour

Icons

Incoming Call Lock

Unlock

Date

Hour

Icons

Config

Admin

Option

Date

Hour

Icons

DoNotDisturb-OFF

PhoneLock-OFF

PhoneAutoLock-OFF

Reboot

Change

Back

Date

Hour

Icons

DoNotDisturb-OFF

PhoneLock-OFF

PhoneAutoLock-ON

Reboot

Change

Back

Idle

Menu

PIN Setting

Config

TB30s SIP Administrator Guide v1.3 Page 76 of 259

Options list

No.

Option Message

Data Format

Comment

(3)

Flag

ON
OFF

 When Status is ON, the phone lock setting will be

authorized by checking personal code.

 Press Change to enable/disable the item.

(4)

Change Code

 Press soft key “Change” to change PSW
 The default password is 0000.

Date

Hour

Icons

Enter Password

****

OK

Clear

Cancel

Date

Hour

Icons

Flag-OFF

Change PIN Code

Change

Back

TB30s SIP Administrator Guide v1.3 Page 77 of 259

TB30s SIP Administrator Guide v1.3 Page 78 of 259

Locking phone with Password Protection

Pressing the “Lock”soft key

Pressing “Change” soft key

Press “OK” soft key to lock the phone.

Date

Hour

Icons

Enter Password

****

Clear

Cancel

Date

Hour

Icons

PhoneLock-OFF

Change

Back

Date

Hour

Icons

PhoneLock-ON

Change

OK

Back

TB30s SIP Administrator Guide v1.3 Page 79 of 259

Block Web GUI (4067) – v1.72

Introduction

 Suppress access to TB30 Web GUI for user & admin.

Requirement

Request: Block Web Gui access for Admin & User access.

Solution: Disable Webpage. Telnet, Tr69, SNMPS and APS need to work fine.

New parameters are added for this feature:

Config File: WebGuiBlocked= 0/1 (0: WebPage is accessible – default; 1: WebPage is
Blocked)
Telnet: sys set web_blocked 0/1

When WebGUI is blocked. Configuraiton is done by telnet, APS and Tr69. In order to unblock
WebGUI, you can do it by APS or Telnet.

TB30s SIP Administrator Guide v1.3 Page 80 of 259

Display Customer Icon on Web (4096) – v1.72

Introduction

 Implement change of the Web Gui Icon to Customer icon.

Requirement

Request: Change the WebGui Default Icon to Customer Icon
Solution: Introduce a new parameter in config file to allow customer to change the icon.

Default Icon: Thomson (logo_THOMSON_smal_2.bmp)

logo _T HOMSON_smal_2.zip

Size of the Icon: 180*60 Max.(Thomson is 169*58)
Format of the Icon: .bmp

Parameter Add in .inf: Web_logo_bmp=xxxx.bmp

The upgrade behavior is same as language table. It will include in XXX.inf file. Format as
below:

XXX.inf with tftp

xxx.inf with http

Tone_table=xxxx
Language_table=xxxx

Web_logo_bmp=xxxx.bmp

tone_table=http://path/filename
language_table=http://path/filename

Web_logo_bmp= http://path/xxxx.bmp

Parameter is added for logo on/off.
This parameter is configurable in common config file and telnet, Tr69.

Config file: WebLogoDisplay = 0/1
Telnet: sys set WebLogoDisplay 0/1
(0: off - Display Default “Thomson” Icon; 1: on - Display Web_logo_bmp)

Remark: if there is no bitmap downloaded, even it is ON, it will be display default “Thomson”
icon.

TB30s SIP Administrator Guide v1.3 Page 81 of 259

USB Login/logout (3995) v1.72

INTRODUCTION

The idea is to use USB for Login/Logout so that we can work for Open Office with FreeSeating.
User has a single USB with Name & Phone number & one configuration.

If the user plugs the USB into TB30, it will login automatically. If the user unplugs the USB
drive from TB30, it will logout automatically.

Requirement

Same as the current manual login/logout, we need to enable the manual_log configuration.

Config file: ManualLog = 1
Telnet: sys set manual_log 1

A new parameter is added for USB logon/out. This parameter is configurable in common config
file and telnet.

Config file: logINlogOUTmode = 0/1
Telnet: sys set LoginLogoutMode 0/1
(0: current login/logout behavior; 1: usb login/logout behavior)

Also in web, there is a check box to enable/disable this feature.

When the USB drive (FAT32 format only) is plug into TB30, it will check for the login/logout
config file (TB30LogINLogOUT.txt or TB30LogINLogOUT.ser. If both files exist, only
TB30LogINLogOUT.ser will use). If a config file is in the USB key, it will read the config file
and setup the phone automatically. When the USB drive is unplug, it will restore the original
setting. The config file format is:

UserID /PWD/PhoneName/PhoneNum/PinCode
e.g. RegID/RegPwd/Hong/1000/0000

If the Pin is not empty, it prompts the user for a PIN code when you insert the USB key. If the
PIN code is correct apply the dynamic profile, else stay with default profile (in reference of
login/logout spec).

Encryption/Decryption tools:

 Name: Window_Aes_cbc_128.exe (including in release package/ Decryption tool folder)
 Press F1 for get HELP window

Decryption key

Config file: Log_Decryption_Key = Th0mson2$8s8@9z! (default)
Telnet: sys set LoginDecKey Th0mson2$8s8@9z!

USBlogINlogOUT = 0

USBlogINlogOUT = 1

USB Drive plug into TB30

No Action

USB Login

USB Drive remove from TB30

No Action

USB Logout

TB30s SIP Administrator Guide v1.3 Page 82 of 259

Call Log Prefix

You can set Call Log Prefix in Web GUI – advance -> Call feature -> Call Log Prefix. Then call
from call log, the prefix number will be carried before dialed number.

TB30s SIP Administrator Guide v1.3 Page 83 of 259

Venezuela Numbering Plan

Feature Activation

Check_phonebook_domain_name=0
V_flag=1
V_state_prefix=212 (for example)

Via APS

APS in [sys] section of both Common and Specific-MAC config files with the
new parameter – V_flag, V_state_prefix.

V_flag = 0/1, // 0: Disable Venezuela Numbering Plan (default)

// 1: Enable Venezuela Numbering Plan

V_state_prefix = (empty for default), prefix

[ipp]
…
Check_phonebook_domain_name=0
…

[sys]
…
V_flag=1
V_state_prefix=212
…

Via Telnet

To configure, open a command line console, and telnet the phone:

Example:

V_flag is set to enable (sys set V_flag 1)

V_state_prefix is set to 212 (sys set V_state_prefix 212)

Check_phonebook_domain_name is set to disable (ipp set

Check_phonebook_domain_name 1)

[administrator]# sys set V_flag 1
[OK] Set OK

[administrator]#

[administrator]# sys set V__state_prefix 212
[OK] Set OK

[administrator]#

[administrator]# ipp set Check_phonebook_domain_name 0
[OK] Set OK

[administrator]#

TB30s SIP Administrator Guide v1.3 Page 84 of 259

Then type commit and then activate to apply the change.

After setting,

Example 1-Received p-asserted-id (user part of sip uri): 582125671234
Number to be displayed for the incoming call: 5671234
Number to be stored in call log: 5671234
Matches with phonebook number entry: 5671234

Example 2- Received p-asserted-id (user part of sip uri): [phone]
Number to be displayed: 02461234567
Number to be stored in call log: 02461234567
Matches with phonebook number entry: 02461234567

Example 3- Received p-asserted-id (user part of sip uri): [phone]
Number to be displayed: 04147654321
Number to be stored in call log: 04147654321
Matches with phonebook number entry: 04147654321

TB30s SIP Administrator Guide v1.3 Page 85 of 259

LLDP

The following parameters are added for LLDP Service. This parameter is configurable in
common config file and telnet.

lldpXFlag = 0/1 // 0: Disable LLDP function (Default)

// 1: Enable LLDP function

lldpTxPeriod = 5 – 32768 (30 default)

lldpTTL=120
lldpPortDesc=
lldpSysName=
lldpSysDesc=
lldpSysCap=2097184
lldpChassisID=4
lldpPortID=4
lldpXMediaCap=65539
lldpXNetPolicy=1
lldpXEndpLocIdenti=0
lldpXAssetID=

Feature Activation

Via APS

APS in [net] section of both Common and Specific-MAC config files with all
LLDP parameters.

[net]
…
lldpXFlag=0
lldpTxPeriod=30
lldpTTL=120
lldpPortDesc=
lldpSysName=
lldpSysDesc=
lldpSysCap=2097184
lldpChassisID=4
lldpPortID=4
lldpXMediaCap=65539
lldpXNetPolicy=1
lldpXEndpLocIdenti=0

lldpXAssetID=…
…

Via Telnet

To configure, open a command line console, and telnet the phone:

Example:

lldpXFlag is set to enable (lldp set lldpXFlage 1)

Then type commit and then activate to apply the change.

[administrator]# lldp set lldpXFlag 1
[OK] Set OK

[administrator]#

TB30s SIP Administrator Guide v1.3 Page 86 of 259

Cirpack MGC & Hua Wei SoftSwitch

TB30 have implement Softswitch (Hua Wei SoftX3000 V300R006) PSTN call
handling including call waiting and switching. It is also support Cirpack MGC
service

A parameter is used to set Hua Wei SoftSwitch & Cirpack MGC Service. This parameter is
configurable in common config file and telnet.

For the flag for this feature

MGC_service = 0/1/2 // 0: disable (default)

// 1: HW_pstn
// 2: Cirpack MGC service

Hua Wei SoftSwitch (MGC_service = 1)

Flow descriptions:

Below is to list out a flow which shows PSTN 1 call to IP phone B in conversation, then PSTN 2
call to IP phone B.

[Answer] and [Reject] softkey displays on the screen.

TB30s (Phone B)

Remark: Go back to previous screen when [Reject] is pressed.

Date

Hour

Icons

01 PSTN Call

Answer

Reject

Press [Answer] to take the PSTN 2 call.
INFO: flashhook when press [Answer]

INFO

200 OK

PSTN1 and phone B are in conversation
INFO: tone-type, duration, gap, times
Phone will play the beep sound

INVITE ( with SDP1)

100 Trying

180 Ringing

200 OK (with SDP1)

ACK

INFO

200 OK

TB30s SIP Administrator Guide v1.3 Page 87 of 259

TB30s (Phone B)

Remark: Pressing [Hold], [Conf] and [Transfer] will keep the same as current implementation.

Date

Hour

Icons

01 PSTN Call/phone number

Taking Duration

Hold

Switch

Conf

PSTN1 is on hold and B stops the call waiting tone

INFO: tone-type, duration, gap, times

Phone sends INFO to take the call, INFO: digit =2

Phone is able to talk with PSTN 2

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Switch implementation

Requirement

- [Switch] softkey is required to caller parties to switch between caller during conversation

Below is to list out a flow which shows IP Phone B call to IP phone A in conversation, then
PSTN 1 call to IP phone B. B and PSTN 1 are in conversation. Phone B presses [Switch] back to
phone A and start conversation.

Flow descriptions:

Phone A   Phone B, operate in normal SIP protocol
PSTN 1  phone B, call waiting tone is played, same as the call waiting flow above  call
activated
Phone B presses [Switch] to talk back with phone A

(PSTN 1 and Phone B are in conversation)

TB30s (Phone B)

When [Switch] is pressed, switching is processed.

Date

Hour

Icons

01 PSTN Call/phone number

Taking Duration

Hold

Switch

Conf

Transf >

Phone B press [Switch] to start switching to other party
INFO: flashhook

PSTN1 is on hold and B stops the call waiting tone

INFO: Tone-type=specialdial, dial-timer=0

Phone send “2” to enable the take the call,
INFO: digit =2

TB30s SIP Administrator Guide v1.3 Page 89 of 259

TB30s (Phone B)

Cirpack MGC service (MGC_service = 2)

The following parameters are added for Cirpack MGC service/

Dial_Dtmf_Code = „#5‟ (default)
Alternate_Dtmf_Code = „#2‟ (default)
Rel_Libretre_Dtmf_Code = „#0‟ (default)
Ans_Libretre_Dtmf_Code = „#1‟ (default)
Transfer_Dtmf_Code = „#4‟ (default)
Conference_Dtmf_Code = „#3‟ (default)

Date

Hour

Icons

01 PSTN Call/phone number

Taking Duration

Hold

Transf

Conf

Server invites phone A

Server invites phone B

Phone A hang up the call

INFO: tone-type=busy
Phone B know that the waiting
phone is hang up and the
[Switch] soft key should be
changed back to [Transf]

BYE

200 OK

INFO

TB30s SIP Administrator Guide v1.3 Page 90 of 259

Feature Activation

Via APS

APS in [sys] section of both Common and Specific-MAC config files with all
MGC parameter.

MGC_service = 0 disable (default)

[sys]
…
MGC_service=0 // Disable (default)

…

MGC_service = 1 Hua Wei Softswitch PSTN handling

[sys]
…
MGC_service=1 // Hua Wei Softswitch
…

MGC_service = 2 MGC Cirpack Service

[sys]
…
MGC_service=2
Dial_Dtmf_Code=#5
Alternate_Dtmf_Code=#2
Rel_Libretre_Dtmf_Code=#0
Ans_Libretre_Dtmf_Code=#1
Transfer_Dtmf_Code=#4
Conference_Dtmf_Code=#3
…

Via Telnet

To configure, open a command line console, and telnet the phone:

Example:

1. MGC_service is set to disable (sys set mgc_service 0)

2. MGC_service is set to Hua Wei Softswitch PSTN handling (sys set

mgc_service 1)

3. MGC_service is set to Cirpack MGC Service (sys set mgc_service 2)

Then type commit and then activate to apply the change.

[administrator]# sys set mgc_service 2
[OK] Set OK

[administrator]#

[administrator]# sys set mgc_service 0
[OK] Set OK

[administrator]#

[administrator]# sys set mgc_service 1
[OK] Set OK

[administrator]#

TB30s SIP Administrator Guide v1.3 Page 91 of 259

BLF

The objective of this section is to present the way TB30 SIP uses backlit
function keys to monitor the state of other extensions. The backlit function
keys will indicate if an extension is idle, in use, or ringing. This feature is
known as BLF or Monitoring Extension function.

TB30 extension module can be used to have more programmable keys on
board. There are basically two scenarios:

- Server-to-phone scenarios: there is a SIP proxy which controls the

state of each extension and sends the appropriate messages to the
supervisor phone. Asterisk is an example and the reference followed for
implementation.

- Phone-to-phone scenarios: each phone is responsible for notifying its

own state to supervisor phones

TB30 supports three types of BLF – two types of BLF based on “dialog” event
package: User and List-oriented, third BLF: Presence basesd BLF. Please
note default mode for BLF is User-Based.

User-oriented BLF

Mechanism used for BLF is SUBSCRIBE/NOTIFY messages described in RFC-

3265.

The device will subscribe to the state of the extension of interest and receive
status notifications from this extension or from the proxy in order to drive
the LEDs.

High level technical description

When the phone is initialized, it will send out a SUBSCRIBE message to the
proxy for each extension it would like to monitor. This is to subscribe to the
state of the other extension. The proxy (and in some cases the other
extension) needs to support these subscriptions. At this point 2 things can
happen depending on the Proxy, which correspond to the scenarios listed
above:

• Phone-to-phone scenarios : the proxy will forward the SUBSCRIBE to
the far phone. Then the phone needs to log all extensions which subscribed,
and send out NOTIFY messages when changes happens in its state.

TB30s SIP Administrator Guide v1.3 Page 92 of 259

• Server-to-phone scenarios : the proxy captures the SUBSCRIBE, does
not forward it and sends state changes as the body of a NOTIFY on behalf of
the phone. Asterisk Server does this.

The "<state>early|confirmed|void</state>" in the received NOTIFY msgs
determines the LEDs activity.

• If the line on the extension rings, the programmable key LED on the phone
blinks. Related state is early.

• If the line on the extension is busy, the programmable key LED on the

phone is steadily lit. Related state is confirmed.

• If the programmable key LED on the phone is off, then the programmable
key can act as a speed dial key for the same supervised destination number.
Related state is void (state not provided), or terminated.

Other tags could be supported in future releases.

User interaction

In idle mode

Pressing a key whose LED is off ( phone in idle mode, state void ) performs
a call to the corresponding phone.

Pressing a key whose LED is on (phone busy, state confirmed) performs a
call to the corresponding phone, a normal call.

Pressing a key whose LED is blinking (phone ringing, state early)
performs a call pickup of the corresponding phone.

During a call or conference

Same behaviour as in idle mode except it is in a second call (or third…). This
would be equivalent to the user pressing the softkey “New Call” and placed a

call to that extension.

BLF Configuration

Web GUI

The setup of the function keys can be done using the TB30 web interface.
First, if you are going to use any of the function keys in the phone instead of
an extension module, you need to reconfigure the max number of lines in
Advanced Advanced. In this example it has been set to 5, which leaves
room for 5 supervision lines:

To configure the function keys, visit Advanced  Call features and click on

TB30s SIP Administrator Guide v1.3 Page 93 of 259

Function keys:

The feature keys are split in 3 pages:

F1 to F10
F11 to F38 (1st extension module, will only appear if the module is detected)
F39 to F66 (2nd extension module, will only appear if the module is detected)

On each page, the feature keys are detailed in a list.
For each line the administrator is able to setup:

 The line type:

Line (normal speedial)
or
Supervised Line (Supervised behavior described above)

 The corresponding extension

3.2 Provisioning files (APS)

Feature keys are configurable using configuration files, either common or
MAC specific, and syntax is the same for both. These parameters, as can be
checked in TB30S_Config file syntax document and sample files, will be
included in [sys] section.

The parameters will follow this pattern:

FeatureKeyExtXX=Y/<sip:2006@10.0.0.5>
With: 01 <= XX <= 66
With: Y = [L:S]
L= Line (no supervision)

S= Supervised Line
Ex:
FeatureKeyExt01=L/<sip:[e-mail]>
FeatureKeyExt02=L/<sip:3455>
FeatureKeyExt03=L/<sip:[e-mail]>
FeatureKeyExt04=L/<sip:>
FeatureKeyExt05=L/<sip:>
FeatureKeyExt06=S/<sip:346666666>
FeatureKeyExt07=S/<sip:[e-mail]>

Examples with Asterisk SIP server as notifier

--------------------------------------------------------------------------------
Sent to udp:10.0.0.5:5060 at 19/10/2005 12:26:20:770 (425 bytes):
#With this message 2200@lan subscribes to the state of 2205. The message will be forwarded to
2205 or not depending on Proxy capabilities

SUBSCRIBE sip:[e-mail];user=phone SIP/2.0

Via: SIP/2.0/UDP 10.0.0.1:2051;branch=z9hG4bK-wkwhbwu19wgc;rport
From: <sip:[e-mail]>tag=gumvap0ha0
To: <sip:[e-mail];user=phone>
Call-ID: 3c2675eaad57-2fjnztudzq25@TB30
CSeq: 1 SUBSCRIBE
Max-Forwards: 70
Contact: <sip:2200@10.0.0.1:2051;line=xjqldyhz>

Event: dialog