Technicolor MediaAccess TG650s Setup And User Manual

SETUP AND USER GUIDE
MediaAccess TG650s
SETUP AND USER GUIDE
MediaAccess TG650s
Copyright
Copyright ©1999-2012 Technicolor. All rights reserved.
Technicolor Delivery Technologies Belgium NV Prins Boudewijnlaan, 47 2650 Edegem Belgium
http://www.technicolor.com
Trademarks
The following trademarks may be used in this document:
AutoWAN sensing™ is a trademark of Technicolor.
Adobe®, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incorporated,
registered in the United States and/or other countries.
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and other countries.
Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
DECT™ is a trademark of ETSI.
DLNA® is a registered trademark, DLNA disc logo is a service mark, and DLNA Certified is a trademark of the Digital Living Network
Alliance. Digital Living Network Alliance is a service mark of the Digital Living Network Alliance.
Ethernet™ is a trademark of Xerox Corporation.
Microsoft®, MS-DOS®, Windows®, Windows NT® and Windows Vista® are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
Wi-Fi®, WMM® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance®. Wi-Fi CERTIFIED, Wi-Fi ZONE, Wi-Fi
Protected Access, Wi-Fi Multimedia, Wi-Fi Protected Setup, WPA, WPA2 and their respective logos are trademarks of the Wi-Fi Alli­ance®.
Other brands and product names may be trademarks or registered trademarks of their respective holders. All other logos, trademarks and service marks are the property of their respective owners, where marked or not.
Document Information
Status: v1.0 (April 2012) Reference: DMS-CTC-20111123-0002 Short Title: Setup and User Guide MediaAccess TG650s R8.4.x
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CONTENTS
DMS-CTC-20111123-0002 v1.0
About this Setup and User Guide..................................................................................1
1 Getting Started ......................................................................................................... 3
1.1 Features at a Glance................................................................................................................................. 4
1.2 Housing ...................................................................................................................................................... 6
1.3 Components .............................................................................................................................................. 8
1.3.1 Power ............................................................................................................................................................................... 9
1.3.2 Local Network Connection......................................................................................................................................... 10
1.3.3 Broadband Connection ................................................................................................................................................11
1.3.4 Console Connection.....................................................................................................................................................12
1.3.5 Buttons............................................................................................................................................................................13
1.3.6 Status LEDs ...................................................................................................................................................................14
1.4 Preparing for the Installation...................................................................................................................16
2 Manual Installation...................................................................................................17
2.1 Connecting the MediaAccess Gateway to your Service Provider’s Network .................................. 18
2.2 Powering on the MediaAccess Gateway ..............................................................................................19
2.3 Connecting Your Network Devices to the MediaAccess Gateway ................................................. 20
2.4 Configure the MediaAccess Gateway .................................................................................................. 21
2.5 Setting Up the 3G Fall-Back WAN Connection..................................................................................22
2.5.1 Setting up a Mobile Interface..................................................................................................................................... 24
2.5.2 Configuring a Backup Mobile Connection...............................................................................................................26
2.5.3 Managing your Mobile Connection with the MediaAccess Gateway GUI.......................................................... 28
2.5.4 Inserting a Mobile USB Adapter ................................................................................................................................ 29
3 Configuration Tools.................................................................................................31
3.1 MediaAccess Gateway GUI ...................................................................................................................32
3.1.1 Access.............................................................................................................................................................................33
3.1.2 Components ................................................................................................................................................................. 34
3.1.3 Protecting Access to the MediaAccess Gateway.....................................................................................................37
3.2 Backing Up/Restoring your Configuration ...........................................................................................38
3.3 The Command Line Interface (CLI) .....................................................................................................39
3.3.1 Access the CLI via Telnet ...........................................................................................................................................40
3.3.2 Access the CLI via a Console Connection ................................................................................................................41
3.3.3 Access the CLI from the GUI ....................................................................................................................................43
3.3.4 Using the CLI ...............................................................................................................................................................45
3.4 Access From the Internet....................................................................................................................... 48
4 Saving Energy ......................................................................................................... 49
4.1 Code of Conduct .................................................................................................................................... 50
4.2 ECO Manager..........................................................................................................................................51
4.3 Manually Switching Off Services to Reduce Power ............................................................................52
5 Sharing Content.......................................................................................................53
5.1 The Network File Server ........................................................................................................................ 55
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5.2 The UPnP AV Media Server................................................................................................................. 58
5.2.1 Configuring the UPnP AV Media Server................................................................................................................. 59
5.2.2 Using the UPnP AV Media Server ............................................................................................................................60
5.3 The FTP Server....................................................................................................................................... 62
5.4 Managing your Shared Content............................................................................................................ 64
5.5 Safely Removing your USB Storage Device........................................................................................66
6 Sharing Your USB Printer....................................................................................... 67
6.1 Connect Your USB Printer to the MediaAccess Gateway ................................................................ 68
6.2 Configuring The Printer Sharing Service on Your MediaAccess Gateway..................................... 69
6.3 Installing the Printer On Your Computer .............................................................................................71
6.3.1 How to install a printer on Windows 7/Vista..............................................................................................................72
6.3.2 Installing Your Printer on Windows XP..................................................................................................................... 74
6.3.3 How to Install a Printer on Mac.................................................................................................................................. 75
7 Network Services .....................................................................................................77
7.1 UPnP..........................................................................................................................................................78
7.1.1 Accessing Your MediaAccess Gateway via UPnP .................................................................................................. 79
7.1.2 Managing your Internet connection via UPnP.........................................................................................................80
7.1.3 Configuring UPnP on the MediaAccess Gateway .................................................................................................. 82
7.1.4 Installing UPnP on Windows XP ................................................................................................................................ 83
7.2 Assigning a service (HTTP, FTP,...) to a Computer.......................................................................... 85
7.3 Dynamic DNS ..........................................................................................................................................87
7.4 Network Time Server..............................................................................................................................88
8 Internet Security...................................................................................................... 89
8.1 IPSec and VPN........................................................................................................................................90
8.2 Web Site Filtering ....................................................................................................................................91
8.2.1 Configuring Content-based Filtering........................................................................................................................ 93
8.2.2 Adding Rules for Address-Based Filtering................................................................................................................94
8.3 Firewall...................................................................................................................................................... 96
9 Support.................................................................................................................... 99
9.1 Setup Troubleshooting......................................................................................................................... 100
9.2 General MediaAccess Gateway Troubleshooting.............................................................................101
9.3 Connection Troubleshooting ...............................................................................................................102
9.4 Content Sharing Troubleshooting.......................................................................................................103
9.5 Reset to Factory Defaults .................................................................................................................... 104
9.6 RJ45-to-DB9 Pinout..............................................................................................................................105
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ABOUT THIS SETUP AND USER GUIDE
DMS-CTC-20111123-0002 v1.0
About this Setup and User Guide
In this Setup and User Guide
The goal of this Setup and User Guide is to show you:
Set up your MediaAccess Gateway and local network
Configure and use the main features of your MediaAccess Gateway.
For more advanced scenarios and features visit the documentation pages on www.technicolor.com
.
Used Symbols
Te r m i n o l o g y
Generally, the MediaAccess TG650s will be referred to as MediaAccess Gateway in this Setup and User Guide.
Typographical Conventions
Following typographical convention is used throughout this manual:
This sample text indicates a hyperlink to a Web site.
Example: For more information, visit us at www.technicolor.com
.
This sample text indicates an internal link.
Example: If you want to know more about guide, see “About this Setup and User Guide” on page 1.
This sample text indicates an important content-related word.
Example: To enter the network, you must authenticate yourself.
This sample text indicates a GUI element (commands on menus and buttons, dialog box elements, file names, paths and
folders).
Example: On the File menu, click Open to open a file.
The danger symbol indicates that there may be a possibility of physical injury.
The warning symbol indicates that there may be a possibility of equipment damage.
The caution symbol indicates that there may be a possibility of service interruption.
The note symbol indicates that the text provides additional information about a topic.
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1 GETTING STARTED
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1 Getting Started
Introduction
This chapter gives you a brief overview of the main features and components of the MediaAccess Gateway. After this chapter we will start with the installation.
Do not connect any cables to the MediaAccess Gateway until instructed to do so.
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1.1 Features at a Glance
Introduction
This section provides a brief overview of the main features of your MediaAccess Gateway.
Internet connection features
Broadband Internet access via the integrated two-pair (2-pair) or single-pair (1-pair) SHDSL modem.
The first chapters describe how to connect your MediaAccess Gateway to the Internet.
3G (Fall-back) High-speed Internet Access via the optional mobile USB adaptor.
For more information, see “2.5 Setting Up the 3G Fall-Back WAN Connection” on page 22.
Internet Security for your entire network.
For more information, see “8 Internet Security” on page 89.
Useful network tools like UPnP, Dynamic DNS and many more.
For more information, see “7 Network Services” on page 77.
Local networking features
Wired access for your local network devices via the Ethernet interface.
For more information, see “2.3 Connecting Your Network Devices to the MediaAccess Gateway” on page 20.
An Integrated Media Server allowing you to share your media with media players and other network devices. For more
information, see “5 Sharing Content” on page 53.
Turn your USB printer in a network printer thanks to the Printer Sharing feature. For more information, see “6 Sharing
Your USB Printer” on page 67.
ECO label
Technicolor’s ECO label guarantees you that the MediaAccess Gateway is able to reduce its power consumption to an absolute minimum. For more information, see “4 Saving Energy” on page 49.
MediaAccess Gateway configuration tools
The MediaAccess Gateway Setup CD allows you to configure your MediaAccess Gateway and helps you to connect
your computers to the MediaAccess Gateway.
The MediaAccess Gateway GUI allows you to configure your MediaAccess Gateway via your web browser.
For more information, see “3.1 MediaAccess Gateway GUI” on page 32.
The Command Line Interface (CLI) is a command based configuration tool that allows you to configure every detail of
your MediaAccess Gateway. For more information, see “3.3 The Command Line Interface (CLI)” on page 39.
Advanced features
In addition to the features listed above, the MediaAccess Gateway also offers features for more advanced users. Amongst these features are:
An integrated IPSec VPN LAN-to-LAN, client and server
Extensive operator management capabilities (SNMPv3, TACACS+, Syslog)
Multiple SSID
Quality of Service (QoS)
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Dynamic routing support, including RIP, BGP and OSPF
SOHO/SME PABX functionality (with integrated SIP server/ Back to Back User Agent)
For more information on these and other advanced features consult the documentation pages of your product on
www.technicolor.com
.
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1.2 Housing
Mounting options
The MediaAccess Gateway can be used in the following has been designed can be mounted in the following positions:
Vertical:
Horizontal:
This position allows you to stack multiple MediaAccess Gateways.
On the wall:
To mount the MediaAccess Gateway on a wall, follow the instructions provided by the wall mount template that is included in your box.
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Placing your MediaAccess Gateway horizontally
To be able to place the MediaAccess Gateway in its horizontal position, you must first attach the mountable stand that is included in your box.
Place the locking catches of the mounting stand into their slots on the MediaAccess Gateway and slide the mountable stand into place.
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2
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1.3 Components
Overview
This section provides an overview of the different components of the MediaAccess Gateway:
To p i c Page
1.3.1 Power 9
1.3.2 Local Network Connection 10
1.3.3 Broadband Connection 11
1.3.4 Console Connection 12
1.3.5 Buttons 13
1.3.6 Status LEDs 14
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1.3.1 Power
Overview
Power inlet
The power inlet () allows you to connect the power supply.
Power switch
The power switch () allows you to power on/off your MediaAccess Gateway.
Only use the power supply delivered with your MediaAccess Gateway.
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1.3.2 Local Network Connection
Overview
Ethernet switch
The Ethernet switch () allows you to connect an Ethernet device (for example, a computer) to your local network. For more information, see “2.3 Connecting Your Network Devices to the MediaAccess Gateway” on page 20.
Ethernet port 1 is a Gigabit Ethernet port and has a maximum speed of 1 Gbps (Gigabit per second). The other Ethernet ports have a maximum speed of 100Mbps (Megabit per second).
USB Port
The USB port () can be used to:
Connect a USB mass storage device to share your content (for example, music, movies,...):
On your local network via the Network File server or the UPnP AV Media Server.
On Internet via FTP.
For more information, see “5 Sharing Content” on page 53.
Connect your USB printer and share it with other users on your network. For more information, see “6 Sharing Your USB
Printer” on page 67.
Connect a 3G mobile adaptor to set up a 3G connection that can work as a backup for your main Internet connection.
For more information, see “2.5 Setting Up the 3G Fall-Back WAN Connection” on page 22.
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1.3.3 Broadband Connection
Overview
DSL port
This port can be used to connect your MediaAccess Gateway to your service provider’s SHDSL network.
Your MediaAccess Gateway supports the following SHDSL types:
single-pair (1-pair) SHDSL
2-pair SHDSL
For more information, see “2.1 Connecting the MediaAccess Gateway to your Service Provider’s Network” on page 18.
DSL
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1.3.4 Console Connection
Overview
Console port
The Console ( ) port on the MediaAccess Gateway allows you to access your MediaAccess Gateway via a serial connection. Via this serial connection, you can:
Access the Command Line Interface (CLI) to configure your MediaAccess Gateway.
View the traces of your MediaAccess Gateway.
For more information, see “3.3.2 Access the CLI via a Console Connection” on page 41.
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1.3.5 Buttons
Overview
ECO button
The ECO ( ) button allows you to disable your wireless access point. You can do this when you do not have any devices that are connected to the wireless access point. This allows you to save the energy that the MediaAccess Gateway would be using for the wireless access point. For more information, see “ECO button” on page 52.
Reset button
The Reset button allows you to reset your MediaAccess Gateway to factory defaults.
For more information, see “9.5 Reset to Factory Defaults” on page 104.
Reset
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1.3.6 Status LEDs
Introduction
On the front panel of your MediaAccess Gateway, you can find a number of status LEDs, indicating the state of the device.
Power LED
Ethernet LED
Power
Ethernet
USB
Broadband
Internet
Upgrade
Colour State Description
Green Solid on Power on, normal operation
Blinking Bootloader active (during upgrade)
Red Solid on Power on, self-test failed, indicating device malfunction
Orange Solid on Bootloader selftest
Blinking Bootloader active (during upgrade)
Off The MediaAccess Gateway is powered off.
Colour State Description
Green Solid on Network device connected to the Ethernet switch.
Blinking Network device connected to the Ethernet switch and sending/receiving
data.
Off No Ethernet connection on your local network
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USB LED
Broadband LED
Internet LED
Upgrade LED
Colour State Description
Green Solid on Device(s) connected to the MediaAccess Gateway’s USB port
Off No device connected to the MediaAccess Gateway’s USB port
Colour State Description
Green Solid on DSL line synchronised
Blinking Trying to detect carrier signal or pending DSL line synchronisation
Off MediaAccess Gateway powered off.
Each SHDSL pair has its own LED. The pair number is indicated next to the LED.
Colour State Description
Green Solid on Connected to the Internet, no activity
Blinking Connected to the Internet, sending/receiving data
Red Solid on Failed to setup the Internet connection
Off No Internet connection
Colour State Description
Blue Solid on Software upgrade ongoing
Off No software upgrade ongoing
Do not power off your MediaAccess Gateway or disconnect any cables as long as the Upgrade LED is on. Interrupting the upgrade procedure may damage your MediaAccess Gateway.
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1.4 Preparing for the Installation
Local connection requirements
If you want to connect a computer using a wired connection, your computer must be equipped with an Ethernet Network Interface Card (NIC).
Start with the installation
You are now ready to start with the installation of your MediaAccess Gateway.
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2 Manual Installation
Installation
This chapter will help you to manually install your MediaAccess Gateway.
Setting up your network
Proceed as follows:
1 Connect your MediaAccess Gateway to your service provider’s network.
For more information, see “2.1 Connecting the MediaAccess Gateway to your Service Provider’s Network” on page 18.
2 Power on the MediaAccess Gateway.
For more information, see “2.2 Powering on the MediaAccess Gateway” on page 19.
3 Connect your computer to the MediaAccess Gateway.
For more information, see “2.3 Connecting Your Network Devices to the MediaAccess Gateway” on page 20.
4 Configure your MediaAccess Gateway.
For more information, see “2.4 Configure the MediaAccess Gateway” on page 21.
5 Share your content or media on your local network, continue with “5 Sharing Content” on page 53.
6 If you purchased the mobile USB adapter, setup the 3G backup connection.
For more information, see “2.5 Setting Up the 3G Fall-Back WAN Connection” on page 22.
7 Once you successfully installed your MediaAccess Gateway, it is recommend to backup your configuration. This will
allows you to return to this configuration when needed (for example, after misconfiguration). For more information, see
“3.2 Backing Up/Restoring your Configuration” on page 38.
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2.1 Connecting the MediaAccess Gateway to your Service Provider’s Network
Introduction
This section helps you to connect the MediaAccess Gateway to your service provider’s network.
Connecting the cables
Proceed as follows:
1 Take the DSL cable. This is the grey cable that is included in your box.
2 Plug one end of the cable in the grey DSL port on the back of your MediaAccess Gateway.
3 Plug the other end of the cable into the SHDSL source.
If your service provider is providing:
single-pair (1-pair) SHDSL, then you need a cable with at least two wires (i.e. one pair).
2-pair SHDSL, then you need a cable with at least four (i.e. two pair).
Use the gray cable provided in your box.
DSL
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2.2 Powering on the MediaAccess Gateway
Procedure
Proceed as follows:
1 Connect the power cord to the power port of the MediaAccess Gateway.
2 Plug the other end of the power cord into an electrical outlet.
3 Press the power button to turn on the MediaAccess Gateway.
4 Wait at least two minutes to allow the MediaAccess Gateway to complete the start up phase.
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2.3 Connecting Your Network Devices to the MediaAccess Gateway
Requirements
Both your network device (for example, a computer, a gaming console,...) and MediaAccess Gateway must have a free
Ethernet port.
Your network device must be configured to obtain an IP address automatically. This is the default setting.
Connection speed
Ethernet port 1 is a Gigabit Ethernet port and has a maximum speed of 1 Gbps (Gigabit per second). The other Ethernet ports have a maximum speed of 100Mbps (Megabit per second).
Ethernet cable
In your package, you will find a cable with yellow connectors. This is the Ethernet cable.
When using other cables than the ones provided in your box, make sure to use the correct type of cable:
Category 5 (CAT5) cables are used for 10/100Mb Ethernet.
Category 5 Enhanced (CAT5E) cables help to prevent cross-talk and are used for 10/100Mb/1000Mb(Gigabit Ethernet)
Category 6 (CAT6) cables are similar to Cat 5E cables but have larger gauge wires and are used for 10/100/1000Mb
(Gigabit Ethernet). This cable is better than CAT5E for Gigabit Ethernet.
Procedure
Proceed as follows:
1 Connect one end of the Ethernet cable to one of the yellow Ethernet ports of your MediaAccess Gateway:
2 Connect the other end of the Ethernet cable to your network device.
3 Your network device is now connected to your network. No additional configuration is needed unless specified by your
service provider.
The MediaAccess Gateway does not support Power over Ethernet (PoE). All network devices that are connected to the MediaAccess Gateway must be powered by their own power source.
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2.4 Configure the MediaAccess Gateway
Introduction
If your service provider did not preconfigure your MediaAccess Gateway, you may have to configure the MediaAccess Gateway via its Graphical User Interface (GUI).
Requirements
JavaScript must be enabled on your web browser (this is the default setting). For more information, consult the help of your web browser.
Procedure
Proceed as follows:
1 Open your web browser.
2 The MediaAccess Gateway informs you that you have not yet configured your MediaAccess Gateway.
If this window does not appear, browse to http://dsldevice.lan
or to the IP address of your MediaAccess Gateway (by
default: 192.168.1.254
) and click Technicolor Gateway on the menu on the left-hand side.
3 Click Setup my Technicolor Gateway.
4 The Easy Setup wizard appears. This wizard will guide you through the configuration of your MediaAccess Gateway.
Click Next and follow the instructions.
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2.5 Setting Up the 3G Fall-Back WAN Connection
Introduction
Many SOHO (Small Offices, Home Offices) and SME (Small/Medium Enterprises) businesses choose DSL as their access technology for a Wide Area Network (WAN) connection because this is typically cheaper than using leased lines. A dropout of a DSL line can however have expensive consequences due to inaccessibility of the Internet and E-mail. Therefore backup solutions are available that provide an alternative path when the DSL line is down.
For example it is possible to switch to 2G / 3G mobile access technologies such as GPRS, UMTS, HSDPA, HSUPA, HSPA+, WIMAX and LTE when internet connectivity is not available via the main WAN connection. By plugging a mobile USB adapter into one of the USB ports of your MediaAccess Gateway, IP connectivity via a 2G / 3G network becomes possible.
3G is an umbrella-term to indicate the third generation mobile telephony technology. The services associated with 3G provide the ability to transfer both voice data and non-voice data. 3G networks are the successors of the 2G networks, such as the GSM networks and provide new services and higher data transfer speeds.
What do I need?
To start using 2G / 3G as a connection on the MediaAccess Gateway, you need:
A mobile USB adapter
A registered Security Identity Module (SIM) card.
Configure 2G / 3G as WAN connection
Proceed as follows:
1 Create a mobile interface for your MediaAccess Gateway.
For more information, see “2.5.1 Setting up a Mobile Interface” on page 24.
2 Configure the newly created mobile interface as your backup connection.
For more information, see “2.5.2 Configuring a Backup Mobile Connection” on page 26.
3 Insert your mobile USB adapter.
For more information, see “2.5.4 Inserting a Mobile USB Adapter” on page 29.
4 Now your mobile connection is up and ready to use.
Result
MediaAccess Gateway will automatically enable your 3G backup connection when both of the following conditions are met:
The main Internet connection has been unavailable for at least 60 seconds.
The MediaAccess Gateway received a request to access the Internet (for example, when browsing to an Internet web
site).
Only use the mobile USB adapters provided by your service provider.
Remember to always assign a higher DNS and (default) route metric compared to the existing metrics used for traffic going over the main WAN interface (DSL/ Ethernet / Fiber To The Home (FTTH)). This way the main WAN connection is always preferred above the mobile connection when up.
If you need to remove your mobile USB adapter, make sure the MediaAccess Gateway is powered off first.
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The MediaAccess Gateway will automatically disable the 3G connection in either of the following cases:
The main Internet connection is available again. In this case the MediaAccess Gateway switches back to the main Internet
connection.
No Internet traffic has been detected during the last 10 seconds. For example, you finished surfing the Internet.
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2.5.1 Setting up a Mobile Interface
Procedure
To set up the mobile interface complete the following steps:
Step 1: Start a CLI session.
Step 2: Add a mobile interface
Step 3: Configure a mobile interface
Step 4: Attach the mobile interface
Step 1: Start a CLI session
For more information, see “3.3 The Command Line Interface (CLI)” on page 39.
Step 2: Add a mobile interface
Execute the following command:
With the following parameters:
intf
The name of the mobile USB interface.
Example:
Step 3: Configure a mobile interface
Execute the following command:
With the following parameters:
intf
The name of the mobile USB interface.
pin
This parameter represents the PIN code of the SIM card.
puk
This parameter represents the PUK code of the SIM card.
apn
The Access Point Name (APN) used to access the packet switched services of the operator. The APN syntax must follow the rules specified in the standard 3GPP23.003. It is recommended to always specify this value. If not specified, the network will try to fill in the APN but may fail.
:mobile ifadd intf=<string>
:mobile ifadd intf=mobile_usb
With the command mobile ifdelete intf you can delete a mobile USB interface.
:mobile ifconfig intf=<string> [pin=<password>] [puk=<string>]
[apn=<string>] [mode=<{automatic|manual}>] [operator=<number{0-99999}>] [technology=<{2G|3G}>] [initcommand=<string>]
Only if you failed three times to attach the mobile interface using a wrong (unique) PIN code, the PUK code will be used instead of the PIN code. It is advised to always fill in this parameter.
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