August 2002Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.0vii
Table of Contents
viiiGenesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.0August 2002
1About This Manual
1 – About This Manual
Purpose of This
Chapter
IntroductionThe structure and contents of this manual were compiled based on the results of a
ApplicabilityThe instructions given in this document are applicable for Genesis Instruments type …
Purpose of This
Document
This chapter points out the purpose of the manual, specifies the instruments the manual
deals with and for whom the manual is intended. Furthermore, it contains a list with
relevant reference documents, explains the symbols, conventions and abbreviations
used and offers general information.
worldwide survey between Tecan field service engineers. We hope the manual fits your
requirements and would be happy to get any feedback. Just contact the documentation
service group of Tecan Schweiz AG.
•Genesis RSP
•Genesis RWS Logistics
•Genesis RWS Assay
•Genesis RMP
This document serves as a reference guide for Tecan trained and authorized personnel
only. It provides all relevant information for installation and servicing of the instrument –
with exception of information covered by the respective reference documents (see
section ‘Reference Documents’ later in this chapter).
Target GroupsThis manual addresses the following target groups:
Target groupDescriptionTasks/responsibilities
Field service
engineer
System integratorA legal person (e.g. a RO within
August 2002Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.01 – 1
Experienced field service
engineer who has visited a Tecan
service training and has been
authorized for servicing the
Genesis RSP, RMP and RWS
instruments.
Tecan group or a distributor) who
acts in a legal sense between
Tecan Schweiz AG
(manufacturer of sub-assembly)
and end-user.
•Site inspection
•Installation
•Commissioning
•Site acceptance
•Maintenance
•Repair
•Calibration
•Conformity assessment
and CE marking (see
Section 4.5).
1 – About This Manual
Reference
Documents
The following documents are helpful for installation and servicing of the instrument.
They are not enclosed with this manual, nevertheless they are part of the service
documentation.
Document typeValid for …/document titleDoc ID
Operating ManualGenesis RSP and NPS
Genesis RMP
Genesis RWS
Carousel
Columbus Washer
Sunrise Reader
Spectra & Rainbow Readers
Instrument
Software Manual
Installation ManualLower DiTi eject option 2
Genesis InstrumentDoc ID 390 791
Low volume option 1: tube fastening
Access option/Signal lamp (RSP, RWS)
Doc ID 390 783
I 119 100
Doc ID 391 197
Doc ID 391 209
I109004
I137301
I139003
Doc ID 391 276
Doc ID 391 228
Doc ID 392 330
Door lock V2 (RMP)
Alarm device V2 (RMP)
Form or ChecklistDecontamination Declaration
Genesis Maintenance and Service
Logbook, including:
•Installation Qualification
•Operation Qualification
•Acceptance Protocol
•Daily/Weekly Maintenance Checklist
•Preventive Maintenance Checklist
•Service Checklist
Furthermore, you may find following Application Software Manuals useful:
Area of applicationApplication softwareDoc ID
DiagnosticsTOPS
Doc ID 391 260
Doc ID 391 255
Doc ID 390 901
Doc ID 390 924
Doc ID 391 180
Doc ID 391 182
Doc ID 391 825
Doc ID 391 193
Doc ID 391 181
Doc ID 391 183
I 117 578
Logic
Life ScienceFACTS
Gemini
1 – 2Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.0August 2002
Doc ID 391 110
Doc ID 391 252
Doc ID 391 201
1 – About This Manual
Symbols Used in
This Manual
Instrument
Overviews
Safety Symbols
The safety symbols are explained in Chapter 2, ‘Safety’.
Useful Notes
Useful notes appear as follows:
Note
Gives helpful information about the equipment or regarding proceedings, tentative
clarifications etc.
In Chapter 8, ‘Instruments at a Glance’ you will find useful illustrations of the
instruments giving an overview of the main components.
On the detail drawings and the text passages in this document (mainly in Chapter 6,
‘Replacement of Spare Parts, Repair’), one main part is always designated with the
identical item number – for example (8) for LiHa – as on the relevant illustration in
chapter 8. Item numbers of their components consist always of the main part item
number, a dash and the item number of the component – for example (8-04) for LiHa
backplane.
August 2002Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.01 – 3
1 – About This Manual
1 – 4Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.0August 2002
2Safety
2 – Safety
Purpose of This
Chapter
Significance of
These Safety
Instructions
This chapter contains specific rules of behavior and warnings from hazards with regard
to installation, setup, maintenance and repair of the Genesis RSP, RMP or RWS
instruments.
The safety of users and personnel can only be ensured if these safety instructions and
the safety-related warnings in the individual chapters are strictly observed and followed.
Therefore, the Service Manual must always be available to all persons performing the
tasks described herein.
In addition to the safety instructions given in this Service Manual, the safety instructions
pointed out in the Operating Manuals of the Genesis RSP, RMP or RWS instruments
apply as well.
2.1User Qualification
FSE Authorization The field service engineers (FSE) are specially trained personnel. Exclusively FSEs are
entitled to perform the maintenance and service work described in this Service Manual.
The manufacturer Tecan authorizes the FSEs if they fulfill the following particular
qualifications:
WARNING
Symbols
•They must have received appropriate service and operator training from Tecan.
•They must be familiar with the good laboratory practice guidelines.
•They must have read and understood the instructions in this Service Manual.
2.2Notices and Symbols
2.2.1Warning Notices Used in This Manual
The symbols used for safety-related notices have the following significance:
WARNING
Generally, the triangular warning symbol indicates the possibility of personal injury or
even loss of life if the instructions are not followed.
Whenever possible, the symbol indicates the hazard a person is exposed to more
specifically. The symbols used in this Service Manualhave the following significance:
August 2002Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.02 – 1
2 – Safety
WARNING
Biological hazard
WARNING
Chemical hazard
WARNING
Radioactive radiation
WARNING
Electrical danger
WARNING
Laser radiation
ATTENTION
Symbols
ATTENTIONS appear as follows:
ATTENTION
With the general “STOP” symbol, ATTENTIONs indicate the possibility of equipment
damage, malfunctions or incorrect process results, if instructions are not followed.
Other symbols indicate the significance of the ATTENTION more specifically.
ATTENTION
Damage to electronics by electrostatic discharge.
Always follow ESD safety practices.
ATTENTION
Disturbance of functions by electromagnetic RF waves.
Do not use a cellular phone.
2.2.2Warning Notices Attached to the Product or Its Surroundings
Cellular Phones
Prohibited
Do not use cellular phones in the proximity of the instrument.
This symbol is attached to the safety panel of the instrument. The symbol must also be
attached to the laboratory door.
Damaged or fallen off symbols (notices or stickers) must be replaced immediately.
2 – 2Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.0August 2002
2 – Safety
2.3Use of the Product
Intended UseThe Genesis RSP, RMP or RWS instruments are to be applied and used exclusively in
the following application fields. Any other use is considered improper and is strictly
forbidden.
•The Genesis RSP is intended for liquid pipetting for generally known laboratory
methods according to common safety precautions.
•The Genesis RMP is intended for fully automated processing of 96-well microplate
based ELISA (Enzyme Linked Immuno Sorbent Assay) and ELISA-like tests,
starting from sample pipetting and ending with result reading.
All ELISA test procedures have to be validated prior to performing routine tests.
•The Genesis RWS Logistics is intended for pipetting tasks as well as storage,
identification and transfer of microplates. It is to be applied for research only.
The Genesis RWS Logistics is intended to be part of a liquid handling system and
as such installed and put into operation by a trained Tecan or Tecan authorized
system integrator.
•The Genesis RWS Assay is intended for processing of microplate based tests,
including liquid handling, incubation, wash, read and data acquisition. It is to be
applied for research only.
The Genesis RWS Assay is intended to be part of a liquid handling system and as
such installed and put into operation by a trained Tecan or Tecan authorized system
integrator.
All Genesis instruments are intended for indoor operation and storage only.
Improper UseDue to their open architecture, the Genesis RWS Assay and Logistics are not intended
for clinical and diagnostic applications. These applications would be carried out by less
qualified people, exposing them to dangerous liquids in case of instrument malfunction.
Incorrect use of the Genesis RMP may lead to false test results and may cause
exposure of the operator to potentially dangerous compounds.
Do not attempt to use liquids with undissolved particles as this could result in liquid not
being dispensed due to clogged tips.
August 2002Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.02 – 3
2 – Safety
2.4Product Safety
PrincipleThe Genesis RSP, RMP or RWS instruments are designed and built in accordance with
the present state-of-the-art technology and the recognized technical safety regulations.
Nevertheless, risks to users, property, and the environment can arise when the
instrument is used carelessly or improperly.
The manufacturer has determined all residual dangers emanating from the instrument
in all life phases and from the process.
Appropriate warnings in the Operating Manuals of the Genesis RSP, RMP or RWS
instruments and in this Service Manual serve to make the user alert to these residual
dangers.
2.4.1Instrument-Related Hazards and Safety Measures
Pay attention to the following safety notices:
WARNING
Electrical shock hazard.
Switch the instrument off and disconnect from mains whenever no power is required to
perform service tasks.
ATTENTION
Crimping of the tubing between top cover and case possible.
Secure the top cover from falling down during inspection work.
ATTENTION
Damage to the electronic boards due to electrostatic discharge (ESD).
Always wear a wrist strap when handling the boards.
2.4.2Other Hazards and Safety Measures
WARNING
•Chemical, biological and radioactive hazards can be associated with the
substances used or the samples processed with the Genesis RSP, RMP or RWS
instrument.
•The same applies to waste disposal.
Always be aware of possible hazards associated with these substances.
Request a filled out and signed Decontamination Declaration prior to performing any
maintenance or repair tasks.
2 – 4Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.0August 2002
2.4.3Safety Elements
2 – Safety
Removal of
Protective
Devices
When to
Decontaminate
The protective and safety devices installed on the Genesis RSP, RMP or RWS
instrument must be neither removed nor disabled during operation.
If such elements were removed, e.g. for maintenance work, operation may only be
resumed when all protective and safety devices have been completely installed and
checked.
2.5Decontamination
Apart from regular decontamination, the user must thoroughly decontaminate the
instrument according to standard laboratory regulations in the following cases:
•Before any maintenance or service work is performed on the instrument
•Before a Tecan field service engineer (FSE) performs any in-site work on the
instrument
•Before the instrument is returned to Tecan (e.g. for repair)
•Prior to storage of the instrument
•Prior to disposal of the instrument or parts of it
•Generally before the instrument or parts of it leave the user’s site.
Decontamination
Method
Decontamination
Declaration
The decontamination method must be adapted to the respective application and the
substances associated with it. The user takes the full responsibility for the appropriate
decontamination of the entire equipment.
WARNING
Biological or chemical hazard and/or radioactive radiation.
•Contamination hazard due to parts of the instrument which are not completely
decontaminated.
•Mind that not only the parts having direct contact with chemicals or biological
material must be treated, but also the tubing system as well as the whole upstream
equipment.
Before a Tecan FSE carries out any work on the instrument, or before the instrument is
returned to Tecan, the owner of the instrument must confirm in writing that the
decontamination has been performed properly and in accordance with good laboratory
practice guidelines. For this, the owner must enclose a Decontamination Declaration
form (Doc ID 390 901), which can be provided by Tecan.
Note: Tecan will refuse any instrument or a part of it, if the decontamination form is not
filled in and duly signed.
August 2002Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.02 – 5
2 – Safety
2.6General Safety Rules
Legal Regulations Legal regulations, such as local, state and federal laws which prescribe the use or
application as well as the handling of dangerous materials in connection with the
Genesis RSP, RMP or RWS instrument must be strictly followed.
Duty of
Maintenance and
Care
Appropriate
Behavior
Spare Parts to Be
Used
ModificationsModifications to the Genesis RSP, RMP or RWS instrument are only permitted with the
The user is responsible for ensuring that the Genesis RSP, RMP or RWS instrument is
operated in proper condition only, and that maintenance, service, and repair jobs are
performed with care and on schedule.
Use exclusively tools suitable for the respective work sequence. Ensure that the tools
are in sound condition.
Handling and disposing of waste has to be in accordance with all local, state and federal
environmental, health, and safety laws and regulations.
Use only genuine spare parts for maintenance and repair.
written approval of the manufacturer. Modifications and upgrades shall only be carried
out by an authorized field service engineer. The manufacturer will decline any claim
resulting from unauthorized modifications.
2 – 6Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.0August 2002
3Product Description
3 – Product Description
Purpose of This
Chapter
Chapter OverviewThis chapter consists of the following sections:
This chapter summarizes the technical data of the Genesis instruments and contains an
overview of requirements, hardware, software and firmware compatibilities.
Note
For detailed information concerning optional modules as reader, washer, carousel etc.,
refer to their respective manuals.
SectionTitlePage
3.1Technical Data and Requirements3 – 2
3.1.1Dimensions and Weights3 – 2
3.1.2Supply Ratings3 – 6
3.1.3Environmental Conditions3 – 7
3.1.4Computer and Software Requirements3 – 8
3.1.5Additional Data for System Modules3 – 8
3.2Compatibility Matrix3 – 9
August 2002Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.03 – 1
3 – Product Description
3.1Technical Data and Requirements
3.1.1Dimensions and Weights
RSP Instrument
Dimensions
830 mm
(32.7")
Genesis RSP 100: 1051 mm (41.4")
Genesis RSP 150: 1426 mm (56.1")
Genesis RSP 200: 2026 mm (79.8")
1200 mm
(47.25")
1000 mm
(39.4")
RMP Instrument
Dimensions
front view
Genesis RSP 100: 1501 mm (59.1")
Genesis RSP 150: 1876 mm (73.9")
Genesis RSP 200: 2476 mm (97.5")
top view
RMP 100: 1405 mm (55.3")
RMP 150: 1780 mm (70.1")
RMP 200: 2380 mm (93.7")
805 mm (31.7")
780 mm (30.7")
1230 mm (48.4")
left side view
840 mm
(33.1")
1000 mm (39.4")
870 mm (30.7")
1230 mm (48.4")
RMP 100: 1856 mm (73.1")
RMP 150: 2230 mm (87.8")
RMP 200: 2830 mm (111.45")
840 mm (33.1")
3 – 2Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.0August 2002
RWS Logistics
Workstation
Dimensions
830 mm
(32.7")
Logistics WS 100: 1051 mm (41.4")
Logistics WS 150: 1426 mm (56.1")
Logistics WS 200: 2026 mm (79.8")
3 – Product Description
1200 mm
(47.25")
RWS Assay
Workstation
Dimensions
830 mm
(32.7")
Front View
Logistics WS 100: 1501 mm (59.1")
Logistics WS 150: 1876 mm (73.9")
Logistics WS 200: 2476 mm (97.5")
Top View
Assay WS 150: 1796 mm (70.7")
Assay WS 200: 2396 mm (94.4")
780 mm (30.7")
840 mm
(33.1")
Left Side View
1200 mm
(47.25")
Front View
Assay WS 150: 1970 mm (77.6")
Assay WS 200: 2570 mm (101.2")
Top View
840 mm
(33.1")
780 mm (30.7")
Left Side View
August 2002Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.03 – 3
3 – Product Description
Worktable
Dimensions
Z
Y
Genesis RSP
Accessible X-range (X-travel)mm
Accessible Y-range (Y-travel)mm
Grid positions on worktablepcs.304569
Genesis RMP
Accessible X-range (X-travel)mm
X
inch
inch
inch
RSP 100RSP 150RSP 200
745
29.3
418
16.5
RMP 100RMP 150RMP 200
550
21.6
1120
44.1
418
16.5
925
36.4
1720
67.7
418
16.5
1525
60
Accessible Y-range (Y-travel)mm
inch
Grid positions on worktablepcs.243963
Genesis RWS
RWS Logistics 100 150 200
Accessible X-range (X-travel)mm
inch
Accessible Y-range (Y-travel)mm
inch
Grid positions on worktablepcs.304569
3 – 4Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.0August 2002
418
16.5
745
29.3
418
16.5
418
16.5
1120
44.1
418
16.5
418
16.5
1720
67.7
418
16.5
3 – Product Description
RWS Assay 150 200
Accessible X-range (X-travel)mm
Accessible Y-range (Y-travel)mm
Grid positions on worktablepcs.4367
WeightsGenesis RSP
Platform with 4-tip/8-tip LiHa 2kg
RoMa 2kg
PosID 2 optionkg
MPO or FWOkg
inch
inch
lb.
lb.
lb.
lb.
925
36.4
418
16.5
RSP 100RSP 150RSP 200
96/103
212/227
13
18
4.4
6
8
2
115/122
253/269
6
13
11
24
2
4.4
1525
60
418
16.5
165/172
364/379
13
14
31
4.4
6
2
Packingkg
lb.
Genesis RMP
RMP 100RMP 150RMP 200
Platform with LiHa 2, RoMa 2 and
PosID 2
FWOkg
Packingkg
Genesis RWS
Logistics 100 150 200
Platform with 4-tip/8-tip LiHa 2 and
RoMa 2
kg
lb.
lb.
lb.
kg
lb.
35
77
166
366
4.4
104/111
229/245
2
47
104
188
414
4.4
43
95
123/130
271/287
156
241
531
2
218
173/180
381/397
71
2
4.4
99
PosID 2 optionkg
lb.
August 2002Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.03 – 5
18
8
11
24
14
31
3 – Product Description
Logistics 100 150 200
MPO or FWOkg
lb.
Packingkg
lb.
4.4
35
77
2
4.4
47
104
2
4.4
71
156
Assay 150 200
Platform with 4-tip/8-tip LiHa 2 and
RoMa 2
PosID 2 optionkg
MPO or FWOkg
Packingkg
kg
lb.
lb.
lb.
lb.
131/138
289/304
11
24
4.4
50
110
181/188
397/414
14
31
2
4.4
74
163
2
2
3.1.2Supply Ratings
Genesis RSP
Genesis RMP
Supply ratingsRSP 100RSP 150/200
Primary voltage V AC100–240100–240
Frequency Hz50/6050/60
Power VA800 800
Module type
(for power module supplied as of September 2001)
PM 1PM 4
Supply ratingsRMP 100/150/200
Primary voltage V AC100–240
Frequency Hz50/60
Power VA1000
3 – 6Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.0August 2002
Genesis RWS
Supply ratingsRWS 100
3 – Product Description
RWS 150/200
Operating
Conditions
Primary voltage V AC100–240100–240
Frequency Hz50/6050/60
Power VA800 1200
Module type
(for power module supplied as of September 2001)
3.1.3Environmental Conditions
The Genesis RSP, RMP or RWS instruments are intended for indoor operation and
storage only.
Operating temperature °C
Operating humidity
relative (non condensing)
at 30 °C/86 °F or below
Logistics
Assay/Logistics
VAPM 1PM 2
RSPRMPRWS
°F
15–32
59–90
18–30
65–86
%30–8030–8030–80
18–30
65–86
Storage
Conditions
Pollution degree 222
Over voltage category class222
Protect the instrument against dust and debris with a cover.
Recommendation: store the instrument in its original packaging. Store all manuals and
the Service and Maintenance Logbook with the instrument.
RSPRMPRWS
Storage temperature °C
°F
Storage humidity
%30–8030–8030–80
1–60
34–140
1–60
34–140
1–60
34–140
relative (non condensing)
at 30 °C/86 °F or below
August 2002Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.03 – 7
3 – Product Description
3.1.4Computer and Software Requirements
Computer
Hardware
SoftwareIt is strongly recommended to use the latest software versions. Please contact your
Refer to the Genesis Instrument Software Manual for details on minimum computer
requirements.
nearest Tecan representative for more information.
SoftwareRSPRMPRWS
Logistics
Operating SystemX
X
Genesis Instrument SoftwareXXXX
Logic
(Clinical Diagnostics)
Gemini (Life Science)XXX
TOPS
(Operating SW)
FACTS
(Event scheduling SW)
X
X
X
X
X
X
XX
RWS
Assay
X
X
TAURUS
(Database for Clinical
Diagnostics)
Magellan
(Data reducing SW)
X = required or available for respective instrument
X
3.1.5Additional Data for System Modules
LiHa 2•4 or 8 tips (diluters) acting independently
•Variable tip spacing: 9–38 mm
•Arm movement speed: 300–500 mm/s
•Positioning precision: better than 0.4 mm
RoMa 2•Transports any rack in MP-format
X
•Arm movement speed: 400 mm/s
•Rotation: 270°
3 – 8Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.0August 2002
•Lifting force: up to 4 N (transportable mass up to 0.4 kg
•Software adjustable gripper force: 1–4 N
•Gripper space range 55 to 140 mm
PosID 2•Laser class 2
•Wave length: 670 nm
•Distinction between sample barcode/no barcode/no tube
•Reads vertically and horizontally
•Movement speed: 400 mm/s
•Barcode types:
Code 39 (length 0...32)
Code 39 full ASCII
Codabar (length 0...32)
Code 128 (length 0...32)
2/5 Interleaved (length 0...30, even only)
UPC-A (length not setable: 12)
UPC-E (length not setable: 8)
EAN-8 (length not setable: 8)
EAN13 (length not setable: 13)
3 – Product Description
3.2Compatibility Matrix
Tecan customer support provides a compatibility maxtrix which displays the most
common configurations that may be installed presently on your customer’s systems.
Please request your up-to-date copy via expertline-eu@tecan.com.
August 2002Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.03 – 9
3 – Product Description
3 – 10Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.0August 2002
4Transport and Installation
4 – Transport and Installation
Purpose of This
Chapter
Chapter OverviewThis chapter consists of the following sections:
This chapter summarizes the procedures needed for installation of a Genesis RSP,
RMP or RWS instrument from site inspection to site acceptance.
SectionTitlePage
4.1Site Inspection4 – 1
4.2Transport4 – 2
4.3Installation4 – 3
4.3.1Unpacking and Positioning4 – 3
4.3.2RMP Specific Installation Tasks4 – 3
4.3.3RWS Specific Installation Tasks4 – 13
4.3.4Further Options and Modules for RSP/RWS4 – 14
4.3.5Computer, Software4 – 15
4.4Commissioning4 – 16
4.5Conformity Assessment and CE Marking for RWS4 – 18
4.6Site Acceptance4 – 18
4.1Site Inspection
Site Requirements Check the customer’s site for site requirements suitable concerning the respective
instrument:
Notice the dimensions and weights of the different instruments (see section 3.1.1).
Delivery Route
•Loading dock present?
•Load capacity and size of elevator sufficient?
•Door and entrance openings, passageway corners: big enough?
Environmental Requirements
•Check according to Section 3.1.3, ‘Environmental Conditions’.
August 2002Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.04 – 1
4 – Transport and Installation
Space
•Enough space to place instrument and possible extensions?
•Enough space to open safety panels and access doors of the instrument?
•Enough walking space around the instrument?
•Space for placing system liquid/waste bottles?
•Enough space for the control computer?
Supply
Notice the power supply requirements (refer to section Section 3.1.2, ‘Supply Ratings’)
Check presence of power sockets for
•Instrument
•Computer
•Other modules
Date of Delivery•Determine the date of delivery.
4.2Transport
General Notes•The Genesis RSP, RMP and RWS are precision instruments. Handle with care. Do
not expose to excessive shock.
•Always use original packaging for shipping the instrument.
Visual Check•Visually check the crate(s) for damage sustained during transportation. If such are
found, the customer must immediately file a complaint with the transport agency.
•Tecan instrument packaging is designed to avoid damage during transportation.
Please inform Tecan about all occurrences of transportation damages. Such
information is important for further improvements.
4 – 2Genesis RSP, RWS and RMP Service Manual – Doc ID 391895 V1.0August 2002
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