Tchibo Cafissimo 370 635 User guide

Instructions for use and warranty for Cafissimo easy

Tchibo GmbH D-22290 Hamburg · 99127HBXIX · 2018-12

Contents Intended use and location

2 Intended use and location

2 About these instructions

3 Safety warnings

5 At a glance

5 Control panel — button

functions

6 Initial operation — prior to

first use

7 Rinsing the machine

8 The finest aroma — the finest

flavour

8 Using large / small cups or

glasses

We check every machine carefully and test them with coffee capsules and
water. Despite thorough cleaning, it is possible for minimal residues of
coffee and water to remain in the machine.
This is not a sign of poor quality – the machine is in perfect working order.

9 Making a beverage

11 Adjusting the strength of the

beverage (beverage quantity)

12 Standby mode

12 Cleaning

13 Descaling

15 Problems / solutions

16 Disposal

16 Technical specifications

17 Warranty

The machine has been designed for the following uses:

Brewing black coffee, caffè crema and espresso with Tchibo capsules.•

It has been designed for use in households or for similar
applications such as

in shops, offices or similar work areas, •
in agricultural buildings,•
by customers in hotels, motels, bed and breakfast•
establishments or other places offering accommodation.

Set up the machine in a dry, indoor room. Avoid rooms with high humidity or
high dust content. The machine is suitable for use at ambient temperatures
of +10 to+40°C.

About these instructions

Read the safety warnings carefully and only use the machine as described in
these instructions to avoid accidental injury or damage. Keep these instructions
for future reference.
If you pass the machine on to another person, remember to give them these
instructions.

Symbols used in these instructions:

This symbol warns you of
the danger of injury.

Signal words:

DANGER warns you of potential severe injuries and danger to life.
WARNING warns you of injuries and severe material damage.
CAUTION warns you of minor injuries and damage.

This symbol warns against the
danger of injury caused by
electricity.

This indicates additional information.

2

Safety warnings

DANGER to children and people with a restricted capability of operating
appliances

Children must not be allowed to play with the machine.•
Keep the machine and mains cable away from children
under the age of 8.

This machine can be used by children aged 8 and over or•
by people with reduced physical, sensory or mental
capabilities, or who lack experience and/or knowledge,
provided they are supervised or have been trained in the
safe use of the machine and understand the potential
dangers.

•

Children must not be allowed to clean the machine unless
they are over 8 years of age and supervised while doing so.
This machine is maintenance-free.

•

Set up the machine out of the reach of children.
Keep the packaging material out of the reach of children. •

There is a risk of suffocation!

DANGER due to electricity

Never immerse the machine, mains plug or mains cable in•
water, as this could cause an electric shock. Never touch
the mains plug with wet hands. Do not use the machine
outdoors.

Never leave the machine unattended while in use.•

Only connect the machine to a properly installed, earthed•
wall socket. The mains voltage must comply with the
requirements stated in the machine’s technical specifica­tions.

The mains cable must not be kinked or squeezed. •
Keep it away from sharp edges and sources of heat.

Do not use the machine if the machine, mains cable •
or mains plug is damaged or if the machine has been
dropped.

Do not make any modifications to the machine, mains•
cable or other parts. Electrical appliances must only be
repaired by qualified electricians, as improper repairs can
cause considerable damage. Only have repairs carried out
by a specialist workshop or our customer care service.

If the mains cable of this machine becomes damaged, it•
must be replaced by the manufacturer, its customer
service or by a similarly qualified person in order to avoid
any hazards.

Remove the mains plug from the wall socket ...•
... if a fault occurs,
... if the machine will not be used for any length of time,
... before cleaning the machine.
Always pull on the mains plug, not the cable.

To disconnect the machine from the power supply•
completely, remove the mains plug from the wall socket.

3

WARNING – risk of fire

Set up the machine so that it is free-standing. It must not•
lean against a wall or be placed in a corner, in a cupboard,
against a curtain or anything similar.

WARNING – risk of scalds/burns

Do not touch the spout during or immediately after use.•
Avoid contact with beverages being dispensed from the
spout.

Do not raise the lever while the machine is being used.•
Keep the capsule opening closed and do not pull out the
front drawer with the used capsule container.

CAUTION – risk of injuries or material damage

Use only original Tchibo Cafissimo capsules. Do not •

use capsules from other manufacturers, nor damaged or
deformed capsules, and never fill the machine with ground
coffee or coffee beans, as this would damage the machine.
In these cases, any repairs would not be covered by the
warranty.

Only use the machine with the front drawer and used•
capsule container inserted.

Always pour fresh, cold tap/drinking water into the water•
tank. Do not use carbonated mineral water or any other
liquids.

•

Descale the machine as soon as it indicates that this is
necessary.

The capsule opening contains two capsule punchers. These•
punchers pierce both sides of the capsule when the lever
is pressed down. Never reach into the capsule opening.
Keep your fingers and any objects away from the capsule
opening as you fold down the lever.

Do not lift the machine up by the lever. To move the•
machine, hold it by the outer casing.

Place the machine on a solid, level surface that is well •
illuminated and resistant to moisture and heat.

To ensure that the casing does not melt, do not place the•
machine on a hob or directly next to a hot oven, radiator
or anything similar.

Route the mains cable in such a way that it cannot be•
tripped over. Do not let the mains cable hang down from
the surface the machine is put on. Otherwise, there is
a risk of the machine being pulled down.

The machine is equipped with non-slip feet. Work surfaces•
often have varnished or plastic finishes and are treated
with a variety of care products. Some of these may contain
substances that react adversely to the non-slip feet and
soften them. If necessary, place a non-slip mat under the
machine.

The machine must not be exposed to temperatures below•
4 °C. Residual water in the heating system could freeze and
cause damage.

4

Water tank

At a glance

Lever for opening

and closing the capsule opening

Capsule opening

Control panel

Control panel —

button functions

Indicator light

• Flashes red
(water container empty)

• Lights up yellow (machine
needs to be descaled)

Spout

• Make espresso

Used capsule

container

• Make caffè crema

• Make black coffee

Front drawer

Drip grid

Drip tray

5

Initial operation — prior to first use

1. Make sure that the used capsule
container is correctly inserted
into the front drawer. The front
drawer needs to be pushed in all
the way and the drip tray
correctly inserted.

2. Fill the water tank up to
the MAX mark with fresh,
cold tap/drinking water.

- Open the flap in the top of the
water tank and pour in the water
through the filling inlet, or ...

- ... pull the water tank straight up
and out of the machine and then
fill it with water.

When you reinsert the water tank

into the machine, push it down
as far as it will go.

3. The lever must be folded down.
Fold it down if necessary.

4. Place an empty cup underneath
the spout.

5. Connect the mains plug to an
easily accessible wall socket.

6. Press one of the 3 beverage
buttons to switch on the
machine.
You will hear a brief beeping
sound.

6

The indicator light flashes yellow
and the 3 beverage buttons flash
white.

7. Press the middle button
(caffè crema).
The pump starts to operate.
As soon as the pipes are filled
with water, the pump stops
automatically. A small quantity
of water runs into the cup
underneath the spout. You will
then hear 2 beeps.

Only the 3 beverage buttons will
continue to flash; the machine is
heating up to brew coffee.

Rinsing the machine

After switching the machine on for the first time, or if you have not used the
machine for longer than 2 days, rinse the machine by allowing 2 cups of water
to flow through it (without a capsule).

1. Fill the water tank up to the
MAX mark with fresh, cold
tap/drinking water.

2. Fold down the lever if necessary.

3. Place an empty cup underneath
the beverage spout.

As soon as the machine has heated
up, you will hear a beeping sound.
The 3 beverage buttons will remain
permanently lit.

8. Pour away the water in the cup and rinse the machine twice as described in the
“Rinsing the machine” section.
The machine is then ready for use.

4. If necessary, press one of the
3 beverage buttons to switch on
the machine.
You will hear a short beeping
sound.

5. Once all 3 beverage buttons are
permanently lit, press the middle
button (caffè crema).
will flush water through the
pipes, which will then run into the
cup underneath.
The machine will beep once the
rinsing process has finished.

7

The pump

6. Pour the water away.

7. Repeat steps 3 to 6.

8. To switch the machine off,
press the left button (espresso)
and the middle button
(caffè crema) briefly at the same
time.

9. Finally, empty the front drawer
and, if necessary, the used
capsule container:

Lift off the drip tray (a).

ab

m

Pull out the front drawer

m

as illustrated (b).

The finest aroma — the finest flavour

One capsule per cup

Each capsule is a single portion for one cup of black coffee, caffè crema or
espresso.

Full aroma

Only insert a capsule when you intend to use the machine. The capsule is pierced
as it is inserted. If it is not used immediately, the aroma will fade.

Preheating the cup

Fill the cup with hot water and then pour it away shortly before using the cup.
This helps your cup of coffee taste its best.

Beverage strength

Adjust the strength of the coffee to suit your personal taste by changing the
quantity of water. This is very easy to do, and is described in the “Adjusting the
strength of the beverage (beverage quantity)”section.

Remove the used capsule

cd

m

container (c).

Empty the front drawer and,

m

if necessary, the used capsule
container (d).

10. Reinsert all parts into the

machine.

Using large / small cups or glasses

Leave the drip tray in for espresso
and "normal" cups of coffee.

8

Remove the drip tray for tall
glasses.

Making a beverage

1. Press one of the 3 beverage
buttons to switch on the
machine.
You will hear a short beeping
sound.

The 3 beverage buttons flash while
the machine is heating up to make
a beverage.

As soon as the machine has heated
up, you will hear a beeping sound.
The 3 beverage buttons will remain
permanently lit.

2. Place an empty cup underneath
the spout.

3. Fold back the lever as far as it
will go and insert a capsule as
illustrated with the lid facing
forwards.

The capsule must be intact: Do not pierce it and do not remove the capsule
lid or insert a deformed capsule!

4. Fold the lever down completely.
This pierces the base and lid of
the inserted capsule.

5. Press the beverage button that
corresponds to the capsule you
have inserted:

Espresso

Caffè crema or

Black coffee.

The brewing process starts and stops automatically. You will hear a beeping sound
as soon as the machine has finished brewing coffee.

9

6. Before removing the coffee cup
from the drip grid, fold back the
lever as far as it will go.

The machine loses pressure.

Some liquid may leak out when
this happens.
The used capsule then falls into
the used capsule container.

As is the case with professional espresso machines, a small amount of
espresso or caffè crema is pre-brewed for espresso and caffè crema
capsules. This enhances the aroma. This process can be identified by the
short pause at the beginning of the brewing process. Black coffee is made
without a pre-brewing process, just like with standard filter coffee machines.

If you would like to stop the brewing process prematurely, press the samem
beverage button again while brewing.

Tip: You can adjust the strength of the beverage by altering the amount of water.

Refer to the “Adjusting the strength of the beverage (beverage quantity)”
section for information on how to do this.

Default settings (amounts are approximate):

Espressoapprox. 40 ml I Caffè cremaapprox. 125 ml I Black coffee approx. 125 ml

7.To switch the machine off,

press the left button (espresso)
and the middle button
(caffè crema) briefly at the
same time.

8. Finally, empty the front drawer,
the used capsule container and
the drip tray if necessary:

Lift off the drip tray (a).

ab

e

m

Pull out the front drawer

m

as illustrated (b).

Remove the used capsule

m

c

fd

container (c).
The used capsule container
must be emptied once a day
or when it is full.
Approx. 4 capsules fit inside.

Empty the used capsule

m

container (d).

Empty the front drawer (e).

m

Empty the drip tray if

m

necessary (f).

9. Reinsert all parts into the
machine.

10

Adjusting the strength of the beverage

(beverage quantity)

Adjust the strength of the beverage to suit your personal taste by altering the
quantity of water. You can do this for one single brewing procedure or save the
setting.

Adjusting the strength for the current brewing procedure (without saving
the setting)

If the beverage is too weak for your taste, you can stop the water flowm
prematurely by pressing the flashing beverage button.

If the beverage is too strong for your taste, start the brewing procedurem
again without inserting a new capsule. Press the button again as soon as
sufficient water has run through.

Default settings (amounts are approximate):

Espressoapprox. 40 ml I Caffè crema approx. 125 ml I Black coffeeapprox. 125 ml

The water quantity can be set between approx. 30 and 250 ml.

Setting the strength permanently (saving the setting)

You can change the factory settings for the water quantity permanently.
This enables you to make your favourite beverage every time, exactly the way
you like it. You can customise the setting for each type of coffee: for espresso,
caffè crema and black coffee.

Proceed in the same way as described in the “Making a beverage” section: 1.

Fill the water tank, insert a capsule and place a cup underneath the spout.
Press and hold the relevant beverage button (the indicator light will turn2.

yellow) until the required beverage quantity has been dispensed into the cup.
When you release the button, the machine will save that quantity. The machi ne
will beep and the yellow indicator light will disappear as confirmation.

If the settings are not to your taste, simply repeat the procedure to change them
again.

Restoring the factory settings

To reset to the original beverage amounts, proceed as follows:

1. Switch the machine off
if necessary: To do this, press
the left button (espresso) and
the middle button (caffè crema)
briefly at the same time.

2. Then press and keep holding
down the middle button
(caffè crema) and the right­hand button (black coffee).

3. In addition, press the left button
(espresso) once briefly until
you hear a beeping sound
as confirmation and the
3 beverage buttons flash.

4. Now let go of the middle and
right-hand buttons.

The factory settings for the water quantities have been restored.

11

Standby mode

If no button has been pressed for about 9 minutes, the machine will automatically
switch to standby mode. The 3 beverage buttons will go out.
The machine will then use very little electricity. This is both a safety function
and a way to save energy. However, you should always switch the machine off
manually after use:

To switch the machine off, press

m

the left button (espresso) and
the middle button (caffè crema)
briefly at the same time.

Press one of the 3 beverage

m

buttons to switch the machine
on again. You will hear a short
beeping sound.

To disconnect the machine from the power supply completely, remove the
mains plug from the wall socket.

Cleaning

DANGER – risk of fatal electric shock

Switch off the machine and remove the mains plug from the wall•
socket beforecleaning the machine.

Never immerse the machine, mains plug or mains cable in water •
or any other liquids.

Do not clean the machine with a water jet. Clean it only as•
described in the following instructions.

CAUTION – material damage
Do not use any caustic, aggressive or abrasive products for cleaning.

Cleaning the casing

Wipe the casing with a soft, damp cloth. m
Wipe the compartment for the used capsule container with a soft, damp clothm

as required.

Rinsing the water tank daily

Rinse out the water tank daily under running water. This prevents limescalem
deposits or other particles from clogging the opening on the bottom of the
water tank.

Thoroughly cleaning the water tank weekly

The water tank should be cleaned thoroughly once a week.

Wash the water tank in warm water with washing-up liquid. Rinse it outm
thoroughly under running water and then dry it.
The tank is not dishwasher-safe.

Cleaning the used capsule container and drip tray/grid

1. Lift off the drip tray.

2. Remove the drip grid from the
drip tray and empty the drip tray.

3. Pull out the front drawer and
remove the used capsule
container.

4. Empty the used capsule
container.

12

5. Wash all parts using a washing-up liquid. Dry the parts thoroughly. The drip tray,
drip grid, front drawer and used capsule containercan also be cleaned in the
dishwasher.

6.

Then reinsert all parts into the machine.

Descaling

If the indicator light is yellow, the
machine needs to be descaled.
Do this within the next couple of
days. Do not wait any longer,
otherwise so much limescale may
collect that a descaling agent will
no longer have any effect.

Descaling takes approx.
30 minutes.

CAUTION — damage to the machine due to limescale deposits

Descale the machine as soon as it indicates that this is necessary•
(after approx. 50 litres). This increases its service life and saves energy.

Do not use any descaling agents made on the basis of formic acid.•
Use a standard liquid descaling agent suitable for coffee and espresso•

machines. Other agents may damage materials in the machine and/or
have no effect.

Tip: We recommend durgol®swiss espresso®, which is available from any Tchibo

branch and from specialist retailers.

To descale the machine, proceed as follows:

1. Switch the machine off if
necessary: To do this, press
the left button (espresso) and
the middle button (caffè crema)
at the same time.

2. Pour in a descaling agent:
Remove the water tank from the

m

machine and pour one portion
(125 ml) of durgol®swiss espresso
into the empty water tank.

IMPORTANT: Pour in water up to
the MAX mark and reinsert the

container.

If you are using a different descaling agent, read the manufacturer’s

m

instructions. IMPORTANT: Pour in the descaling solution up to the MAX mark
and reinsert the container into the machine.

3. Fold down the lever and remove
the drip tray if necessary.

4. Place a container with a capacity
of at least 600ml under the
spout.

You will need to empty this
container several times
during the descaling
process.

5. Press and hold the left
button (espresso) and the
right-hand button (black coffee)
at the same time for approx.
5 seconds.

13

®

6. The middle beverage button will
light up and the indicator light
will flash alternately between
red/yellow. Press the middle
beverage button to start
descaling.

The descaling procedure begins.
The middle beverage button will
go out and the indicator light will
flash alternately between
red/yellow. The procedure takes

approx. 25 minutes.

The machine pumps descaling solution into the pipes several times in 2.5-minute
intervals. About 60 ml is dispensed into the container below every time.

7. Do not leave the machine unattended during the descaling process.
Make sure you pour out the water in the container underneath in time to
prevent the container from overflowing.

As soon as all of the descaling
solution has been pumped through
the machine, the machine stops
for approx. 2.5 minutes.
The indicator light will continue
to flash alternately between
red/yellow.

After 2.5 minutes, the middle
beverage button will light up again
and you will hear a beeping sound.

Rinsing phase

8. Remove the water tank, the front
drawer and the used capsule
container from the machine.

9. Wash all parts using a washing-up
liquid. Dry all parts thoroughly.

10.

Then reinsert all parts into the
machine.

11. For the rinsing phase, fill the

water tank up to the MAX
mark with cold tap water.

12. Place an empty container with
a capacity of at least 600ml
under the spout.

13. Press the middle beverage
button to start rinsing.

14

The rinsing phase will begin.
The middle beverage button will
go out and the indicator light will
flash yellow. The procedure takes

approx. 2 minutes.

14. Approx. 600 ml of water will be rinsed through the system. Keep an eye on
the container and empty it before it overflows.

15. The machine automatically switches to standby once it is finished.
The indicator light goes out. The descaling process is complete.

Problems / solutions

The indicator light
is flashing red and
there are several
beeping sounds.

There are coffee
grounds in the cup.

The beverage is not
hot enough.

Water is dripping
out of the spout.

Is the water tank empty?

Fill the water tank with fresh water.m
Press one of the beverage buttons. The pump startsm

to operate. As soon as the pipes are filled with water,
the pump stops automatically. When the beverage
buttons remain permanently lit, the machine is ready
for use again.

A small residue of coffee grounds always remains at the
bottom of the cup. This is a feature of the system and is
not a fault.

Especially in the case of espresso, the quantity is so small
compared to the size of the cup that it cools down quickly.
Preheat the cup by filling it with hot water and pouring it
away shortly before using the cup.

The water in the system expands as the machine heats up
and, as a result, a little water drips out of the spout.

The indicator light
stays yellow.

It is not possible to
press down the
lever.

The rinsing phase
does not finish;
the water tank is
empty, the indicator
light is flashing red
and the machine is
beeping.

The machine needs to be descaled.
Do this within the next couple of days. Do not wait any
longer, otherwise so much limescale may collect that
a descaling agent will no longer have any effect.
A self-induced defect of this kind will not be covered by
the warranty.
Proceed as described in the “Descaling”section.

Check whether the used capsule container is full.
Empty it if necessary.

If a capsule is trapped in the capsule opening, fold the
lever back completely and press the capsule through from
the top to the bottom. Do not reinsert a capsule if it is
deformed!

Fill the water tank with cold tap water up to the MAX
mark and reinsert the tank into the machine. Continue
with step 12 in the chapter “Descaling”, section “Rinsing
phase”.

15

Disposal

The product and its packaging have been manufactured from valuable materials
that can be recycled. Recyclingreduces the amount of refuse and helps to
preserve the environment.

Dispose of the packaging in the proper manner. Make use of the local facilities
provided for collecting paper, cardboard and lightweight packaging.

Appliances marked with this symbol must not be disposed of along with
household waste!

You are legally bound to dispose of old appliances separately from
household waste. Information about where old appliances can be disposed of free
of charge is available from your local authorities.

Technical specifications

Type / Model: Cafissimo 370 635
Product number: see “Warranty” section
Mains voltage: 220—240 V ~ 50 Hz
Power: 1250 watts
Power consumption

when turned off: <0.5 watts
Automatic switch-off: approx. 9 minutes
Protection class: I
Pump pressure: max. 15 bar
Sound pressure level: <70dB(A)
Ambient temperature: +10 to +40°C
Preset brew quantities: Black coffee approx. 125 ml

Caffè crema approx. 125 ml
Espresso approx. 40 ml

Made exclusively for: Tchibo GmbH, Überseering 18,

22297 Hamburg, Germany

16

Warranty

Art.-No.380833

220-240V~50Hz

Type:

We grant a 24-month warranty from the date of purchase.

Tchibo GmbH, Überseering 18, 22297 Hamburg, Germany

We will remedy all defects in workmanship or materials within the warranty
period. In order for the warranty to be granted, all warranty claims must be
accompanied by proof of purchase from Tchibo or from an authorised Tchibo
distribution partner. This warranty is only valid within the EU, Switzerland and
Turkey.

If, contrary to our expectations, a defect is found, please contact our customer
care service at the following e-mail address:

[e-mail]

Our customer consultants will be pleased to advise you on further procedure.
Damage due to improper use, failure to decalcify as well as worn parts and

consumables, are not covered by the warranty.
Please have the product number at hand in case of any queries.
This warranty does not restrict statutory warranty rights.

Product number

Product
number

tank, the drip tray and front drawer with used capsule container. Lay a cloth or
mat underneath the machine to protect the surface from remaining liquid/water
that may leak out.

You can find your Cafissimo
machine’s product number
on the type plate on the
bottom of the casing.
Before laying the Cafissimo
on its side, remove the water

17