Your new steam iron set takes the work out of ironing.
The removable water tank holds approximately one litre, so it makes light
work of big piles of ironing and you won't have to stop to top up the water.
You can switch the steaming function on and off using the steam release
button.
Smoothing hanging garments or delicate fabrics is effortless – just steam
them from a short distance away.
We hope you will be entirely satisfied with your purchase.
Your Tchibo Team
Page 4
Contents
5About these instructions
6Safety warnings
10 At a glance (features)
11 Preparing the steam iron set
before first-time use
11Unpacking and setting up the
steam iron set
11Controls and indicator lights
12 Filling the water tank
14 Connecting and switching on the
steam iron set
15 Removing production residues
16 Ironing
16 Connecting the steam iron set
16 Setting the temperature
17 Setting the iron down
18 Dry ironing
18 Steam ironing
21 Refilling with water
21 After use
22 Cleaning and storing
22 Cleaning the soleplate
23 Cleaning the iron and base station
23 Cleaning the water tank
23 Cleaning the pressurised steam
container
24 Putting the steam iron set away
25 Technical specifications
26 Fault / remedy
27 Disposal
28 Guarantee
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About these instructions
This product is equipped with safety features. Nevertheless, read the safety
warnings carefully and only use the product as described in these instructions to
avoid accidental injury or damage. Keep these instructions for future reference.
If you pass this product on to someone else, remember to include these instructions.
Symbols used in these instructions:
This symbol warns against
the danger of injury.
The term DANGER warns against possible severe injuries and danger to life.
The term WARNING warns against injuries and severe material damage.
The term CAUTION warns against slight injuries or damage.
This indicates supplementary information.
This symbol warns against the danger
of injury caused by electricity.
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Safety warnings
Intended use
•This steam iron set is intended to iron standard fabrics.
•The product is suitable for use in dry interior rooms. Do not use it outdoors or
in rooms where there is high humidity.
•The article is intended for private use and is not suitable for commercial
purposes.
DANGER to children and people restricted in their capability of using
electrical appliances
•This appliance can be used by children aged 8 and over and people with
... reduced physical, sensory or mental capabilities or
... lack of experience and/or knowledge provided they are
... supervised or
... have been trained in the safe use of the appliance and
... understand the potential dangers.
Cleaning and maintenance must not be carried out by children without
supervision.
Children must not be allowed to play with the appliance.
From the time the appliance is switched on and has fully cooled down, the
steam iron set and its mains cord must be kept out of the reach of children
under the age of 8.
•Keep packing material away from children.
There is a risk of suffocation!
DANGER from electricity
• Only the water tank may be filled with water for use. The pressurised steam
container in the base station may only be filled directly with water for
cleaning and then topped up afterwards. However, the base station and iron
must never be immersed in water or other liquid as this could result in electric
shock. Protect the appliance from drips and splashes of water.
•Do not touch the product with damp hands.
•No moisture must be allowed to enter the circular grooves around the
opening on the pressurised steam container.
If this does however happen, place the base station upright and leave it to dry
for at least twelve hours.
•Do not direct the steam at electrical devices or wall sockets.
Press the steam release button to switch off the steaming function before
placing the iron on the iron rest on the base station.
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•Only connect the iron to a properly installed, earthed wall socket with the
same mains voltage rating as that indicated in the product's technical specifications.
• The used wall socket must be easily accessible so that you can quickly pull out
the mains plug whenever necessary.
•Unwind the mains cord and connection cable completely when using the
appliance.
•Do not use the appliance if the appliance itself or the mains cord shows any
visible sign of damage or if the appliance has been dropped or leaks.
•As the connection cable is subject to considerable strain from movement
while ironing, check it for damage at regular intervals. If you notice damage to
any part of the steam iron set, stop using it until the damage has been
properly rectified.
•Do not make any modifications to the appliance or change the mains cord
yourself. Only have repairs to the appliance or mains cord carried out by a
specialist workshop, the customer care service or a similarly qualified person.
Improper repair may result in considerable risk of injury to the user.
•Unplug the mains plug from the wall socket ...
... before removing the water tank to fill or empty it,
... if a fault occurs during operation,
... during thunderstorms,
... if you stop ironing (even if only for a short while),
... after use,
... before cleaning the appliance.
Always turn the temperature and steam control dials to the lowest setting
first and switch off the appliance before unplugging the mains plug from the
wall socket.
Always pull on the plug, not the mains cord.
•Do not insert anything into the openings on the appliance. It could come into
contact with live parts. The appliance could also overheat.
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WARNING – risk of scalds, burns and fire
•Never leave the appliance unattended when it is plugged in or still hot.
•Hot steam will emerge if the pressurised steam container is opened during or
immediately after use.
Only open the pressurised steam container for cleaning purposes, never
during use.
Let the appliance cool down completely and empty the water tank before
unscrewing the lock on the pressurised steam container.
•Never replace the pressurised steam container lock with another one.
•Never iron garments whilst they are being worn!
•Never point the soleplate at human beings or animals. This is particularly
important when ironing with steam.
•The discharging steam is extremely hot! Touching the hot soleplate and the
discharging steam causes burns and scalds.
•Let the appliance cool down completely before you clean it or put it away.
•Proceed with caution when removing the water tank and take care not to
touch the hot soleplate on the iron.
CAUTION - risk of slight injuries and material damage
•Only iron suitable fabrics. Always follow the care instructions on the fabric
label. The ironing symbols shown on the temperature control dial are
standard care symbols.
• Polyacrylics, acetate-polyamide mixtures and similar materials must not be
ironed.
•Place the steam iron set on an even, level surface from which it cannot fall.
•Route the mains cord in such a way that it cannot be tripped over.
•Only iron on an ironing board or an ironing table.
•Always place the iron on the iron rest on the base station, even for short
breaks between ironing.
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•Neither the connection cable nor the mains cord must be kinked or squeezed.
Keep the connection cable and mains cord away from sharp edges, the hot
soleplate and any other sources of heat.
•Only wind the mains cord around the cord storage, not the iron. Unwind the
mains cord before use.
•Use tap water without additives such as perfumes, fabric softeners or starch.
Do not put vinegar, descaling products or other additives into the water tank.
Do not use carbonated water.
If the water in your district is extremely hard (more than 120 mg of calcium
per litre), mix tap water with distilled water at a ratio of 1:1.
•Do not scratch the soleplate. Do not scrape the soleplate over metal parts
such as buttons or zip fasteners.
•If the water tankindicator light comes on, switch off the appliance imme-
diately and add water.
Always put water into the water tank before ironing with steam, otherwise the
pump may be damaged.
•Some types of varnish, synthetic substances or furniture polish may react
adversely to the material of the slip resistant feet, soften them and leave
unwanted traces on the work surface. Therefore, place a non-slip mat under
the product, if necessary.
•There is a safety valve at the bottom of the pressurised steam container that
prevents too much pressure building up inside the container. Some water may
emerge from this valve during normal use. If necessary, place a waterproof
mat under the base station.
•Empty the water tank on the base station after each use.
•Remove any limescale residue from the pressurised steam container regularly
and at least every three months.
•Only use the original accessories.
•Do not use caustic, aggressive or abrasive products for cleaning or descaling.
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At a glance (features)
Temperature indicator lightKink guard
Temperature control dial
Steam release button
Iron
Iron rest
Connection cable
for steam and
power supply
Controls and
indicator lights
Mains cord
Water tank
grip
Water tank
Soleplate with
steam vents
Connection cable for
steam and
power supply
Pressurised steam container lock
Base station with pressurised steam container
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Controls and indicator lights
Steam indicator light
Water tank
indicator light
Preparing the steam iron set before first-time use
Unpacking and setting up the steam iron set
DANGER to children – danger to life due to suffocation/choking
Keep the packing material out of children’s reach. There is a risk of
suffocation!
Steam control dial
On/Off switch
CAUTION - material damage
• Place the steam iron set on an even, level surface from which it cannot
fall.
• There is a safety valve at the bottom of the pressurised steam
container that prevents too much pressure building up inside the
container. Some water may emerge from this valve during normal use.
If necessary, place a waterproof mat under the base station.
1. Take the steam iron set out of the packaging and remove all packing material.
2. Completely unwind the connection cable and power cord.
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3. Stand the steam iron set on a firm, level surface, e.g. on the iron rest of a
large, stable ironing board. The ironing board must still be stable when the
water tank is completely full.
If your ironing board is not suitable, stand the set on a stable, level table next
to the ironing board.
Filling the water tank
Which water is suitable?
CAUTION - material damage
Use tap water without additives such as perfumes, fabric softeners or
starch.
Do not put vinegar, descaling products or other additives in the water
tank. Do not use carbonated water.
If the water in your district is extremely hard (more than 120 mg of
calcium per litre), mix tap water with distilled water at a ratio of 1:1.
Hardness level 1
Hardness level 2
Hardness level 3
Hardness level 4
•You can inquire about the water hardness in your district from your water
supplier.
•Distilled water can be obtained from a pharmacy, DIY store, petrol station and
other sources.
Removing the water tank
DANGER - risk of fatal electric shock
Unplug the mains plug from the wall socket before removing the
water tank.
1. Place the iron on the iron rest.
less than 30 mg of
calcium per litre
between 30 and 60 mg
of calcium per litre
between 60 and 120 mg
of calcium per litre
more than 120 mg of
calcium per litre
soft water
moderately hard water
hard water
very hard water
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2.Take hold of the grip on the water tank and pull
out the water tank.
You can also remove the tank while there is still some water remaining in
it. Locking springs only allow a few drops of water to escape from the
joints.
Filling the water tank
DANGER - risk of fatal electric shock
Do not immerse the appliance in water. Also protect it from drips and
splashes of water.
CAUTION - material damage
If the water tank indicator light comes on, switch off the appliance
immediately and add more water.
Always put water into the water tank before ironing with steam,
otherwise the pump may be damaged.
1.Hold the water tank above a washbasin and pour
in tap water through the opening in the water
tank.
Always fill the water tank up to the MAX mark,
but never above it.
2. If any water spills onto the area around the opening, wipe off the water tank
carefully.
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Inserting the water tank
1.Fit the bars at the bottom of the water tank into
the recesses on the base station.
2. Slide the water tank carefully onto the base station as far as it will go and
push the water tank firmly into place.
3. Jiggle the grip gently to check that the water tank is fitted firmly onto the
base station.
If the water tank is not fitted correctly, the water tank indicator light will
come on or will not go off. Remove the water tank again fully and insert it
correctly.
Connecting and switching on the steam iron set
WARNING - fire hazard
Never leave the appliance unattended when it is plugged in or still hot.
You may hear hissing noises or the electric pump during use. These are
entirely normal operating noises and are not a fault.
1.Turn the temperature control dial to Min.
2.Turn the steam control dial to —.
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3. Plug the mains plug into an easily accessible wall socket.
4.Tilt the On/Off switch to I.
After a moment you will hear the pump start to pump water out of the water tank
and into the pressurised steam container.
5.Turn the temperature control dial to the required temperature.
6.Turn the steam control dial to the required steam quantity.
The temperature indicator light comes on. As soon as there is enough steam
available in the pressurised steam container the steamindicator light will
come on.
Removing production residues
Although no cause for concern, you may notice a slight odour the first
time the appliance heats up. Ensure there is sufficient ventilation.
When the iron was manufactured, polish residue may have been left on the
soleplate.
Before using the iron for the first time, iron these residues off on an old cotton
cloth.
1. Fill the water tank as described in the section “Filling the water tank”.
2. Iron an old cotton cloth or similar item using steam (see “Ironing” - “Steam
ironing”) until all residues have been removed.
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Ironing
CAUTION - material damage
Do not scratch the soleplate. Do not scrape the soleplate over metal
parts such as buttons or zip fasteners.
Connecting the steam iron set
Plug in the appliance and switch it on as described in the section “Preparing
m
the steam iron set before first-time use”.
Setting the temperature
CAUTION - material damage
• Always observe the instructions given on the garment label.
The ironing symbols shown on the temperature control dial are
standard care symbols.
• Polyacrylics, acetate-polyamide mixtures and similar materials must
not be ironed.
m
The dots have the following meaning:
The temperature indicator light on the iron comes on when the iron is heating
up.
It goes off when the iron reaches the set temperature.
Chemical fibres (synthetic fibres) such as:
Acrylan, Dralon, Leacryl, Orlon, acetate, acrylic, nylon.
(low temperature)
Wool, silk and synthetic fibres such as
Dacron, Lilion, Helion, rayon, polyester.
(medium temperature)
Textiles ironed at a high temperature, for example:
cotton, linen.
(high temperature)
Set the temperature with the temperature control dial.
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Tips:
•Sort your laundry before ironing. The iron heats up faster than it cools down.
Therefore, start with items that need to be ironed on the lowest temperature.
•If the fabric is composed of different types of thread, always set the temperature to the fibre that requires the lowest temperature.
•If you do not know the composition of the fabric for any item, try out the iron
first on a part of the item that cannot be seen. Begin with the lowest temperature and increase it gradually until you have found the ideal temperature.
•To avoid a shine on pure wool, silk and artificial threads, iron them on the
back.
•With velvet, lay a cloth over the fabric and iron it in one direction, applying only
slight pressure. Keep the iron moving constantly.
Setting the iron down
DANGER - risk of fatal electric shock
Do not direct the steam at electrical devices or wall sockets.
Press the steam release button to switch off the steaming function
before placing the iron on the iron rest on the base station.
The iron rest on the base station is heat-resistant and protects the soleplate.
Please note the following advice:
•Always place the iron on the iron rest on the base station.
•To avoid scratching the soleplate, do not place the iron on metal surfaces.
•Water may collect on the iron rest on the base station if the iron is used for an
extended period. Wipe it off from time to time.
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Dry ironing
1.Set the chosen temperature with the temperature control dial.
The temperature indicator light on the iron comes on.
It goes off when the iron reaches the set temperature.
The temperature indicator light will come on again when the iron starts to
heat up again.
2. Iron the laundry without pressing the steam release button.
Steam ironing
WARNING - risk of scalding and burns
• The discharging steam is extremely hot! Touching the hot soleplate
and the discharging steam causes burns and scalds.
• Never iron garments whilst they are being worn!
• Never point the ironing plate at people or animals. This is particularly
important when ironing with steam.
• When you are just starting to iron with steam, have just refilled the tank
or have taken a longer break from ironing, it will take slightly longer
before steam comes out of the soleplate.
Let the steam escape for a moment before directing the jet of steam
onto the fabric. This will produce a stable jet of steam.
• Occasional drips of condensed water may come out of the vents in the
soleplate:
... the first time the iron heats up,
... the first time steam is released,
... if the temperature control dial is not set to at least ••,
... if the steam ironing function has not been used for an extended
period during ironing.
This is normal and no cause for concern. Briefly iron an old piece of
cotton or similar fabric with the steam function switched on until
condensed water stops coming out.
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Steam ironing requires a high temperature.
1.Set the temperature control dial to a position between •• and
••• Max.
The temperature indicator light on the iron comes on.
2.Turn the steam control dial to the required steam quantity.
After a moment you will hear the pump will start to pump water out of the
water tank and into the pressurised steam container.
As soon as there is enough steam available in the pressurised steam
container the steamindicator light will come on.
Once the temperature indicator light on the iron has gone off you can start to
iron with steam.
3.Press the steam release button.
Continuous steam will be emitted from the vents
in the soleplate.
4. Press the steam release button again to switch off the steam ironing function.
Steam will continue to emerge until the water in the water tank has been
used up. If the amount of steam decreases while you are ironing, press
the steam release button to switch off the steam ironing function to allow
more steam to build up again inside the pressurised steam container.
Ironing hanging fabrics
Delicate fabrics (e.g. jackets, coats and curtains) can be steam ironed without
putting them on an ironing board. This way, you can give the surface of woollen
sweaters or jackets more volume.
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• Delicate fabrics such as wool, wool mixtures, corduroy, and velvet and
silk must be steamed from a greater distance.
• To try out the iron on hanging fabrics, always start on a part of the
fabric that cannot be seen.
1. Put the garment on a coat hanger or hang curtains on a curtain rod.
Remove any items from the pockets.
2.Set the temperature control dial to a position between •• and
••• Max.
3.Turn the steam control dial to the required steam quantity.
As soon as the steam indicator light comes on and the temperature indicator
light on the iron goes off, you can start to iron with steam.
4.Pull the fabric straight with your hand.
Keep your hand away from the steam and the
soleplate.
You could scald yourself!
Hold the iron vertically with the soleplate
10 - 15 centimetres away from the fabric.
5. Press the steam release button. Wait a few seconds for the steam to penetrate
the fabric.
6. To switch off the steam ironing function, press the steam release button
again.
7. Let the garment dry on the coat hanger.
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Refilling with water
WARNING - risk of burns
Proceed with caution when removing the water tank and take care not
to touch the hot soleplate on the iron.
CAUTION - material damage
Do not use the steam iron set if there is no water in the water tank or
the water tank indicator light comes on, otherwise the pump may be
damaged.
If the water tank indicator light comes on, switch off the appliance,
unplug the mains plug and add more water.
Since the water tank is separate from the pressurised steam container on the
base station, there is no need to wait for the appliance to cool down before
refilling.
After use
1. Press the steam release button to release any remaining steam from the
pressurised steam container.
2. When no more steam emerges from the vents in the soleplate, press the
steam release button again to switch off the steam ironing function.
3. Place the iron on the iron rest on the base station.
4.Set the temperature control dial to Min.
5.Set the steam control dial to —.
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6.Tilt the On/Off switch to 0.
7. Unplug the mains plug from the wall socket.
8. Remove and empty the water tank.
9. Replace the tank.
10. Allow the appliance to cool down completely.
Cleaning and storing
DANGER - risk of fatal electric shock
• Unplug the appliance from the mains before you clean it.
• Do not immerse the appliance in water. Also protect it from drips and
splashes of water.
WARNING risk of burns
• Let the appliance cool down fully before cleaning it or putting it away.
CAUTION - material damage
Do not use caustic, aggressive or abrasive products for cleaning or
descaling.
Cleaning the soleplate
If the iron does not glide smoothly, check the soleplate for limescale deposits or
other residues.
1. Wipe the soleplate with a slightly dampened cloth.
Limescale deposits can be removed using a cloth moistened with a mixture of
vinegar and water.
2. Dry the soleplate thoroughly.
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Cleaning the iron and base station
1. Wipe the iron and base station as and when necessary with a slightly
dampened cloth.
2. Dry the iron and base station carefully.
Cleaning the water tank
1. Remove and empty out the water tank.
2. Fill the water tank to about two thirds full with fresh tap water and swill it
around carefully to loosen any impurities. Pour out the water.
Cleaning the pressurised steam container
DANGER - risk of fatal electric shock
No moisture must be allowed to enter the circular grooves around the
opening on the pressurised steam container.
However, if this does happen, place the base station in an upright position and leave it to dry for at least twelve hours.
WARNING - risk of scalding
Hot steam will rise up when the hot pressurised steam container is
opened. Let the appliance cool down completely and empty the water
tank before unscrewing the lock on the pressurised steam container.
CAUTION - material damage
Remove any limescale residue from the pressurised steam container
regularly and at least every three months.
Unplug the mains plug from the wall socket and take the iron off the base station.
1.
2. Remove and empty out the water tank.
3.Turn the base station over so you have
access to the cover of the pressurised steam
Cover
container lock on the bottom.
Lock
Grooves
Cross-head
screw
4. Undo the cross-head screw and open up the cover.
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5. To prevent scalds, lay a cloth over the pressurised steam container lock
before carefully undoing it. If residual steam escapes, it will be absorbed by
the cloth first.
6. Unscrew the lock on the steam container and remove the cloth together with
the lock.
7. Empty the steam container over a washbasin.
8. Fill the pressurised steam container with clear water and screw the lock back
on.
9. Shake the base station carefully to loosen any remaining limescale that may
have formed inside the container and shake the water out again.
Repeat this procedure until the water runs out clear and clean and there is no
more residue.
There must always be water inside the pressurised steam container. You will
therefore then need to refill the steam container with water.
10. Fill the pressurised steam container with about 400 ml of clear, clean water
and screw the container lock back on.
Putting the steam iron set away
1. Empty the water tank.
2.Wind the mains cord around the cord storage
and place the iron on the iron rest.
3. Store the appliance out of children’s reach.
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Technical specifications
Model:280 962
Mains voltage:230 V ~ 50 Hz
Power:max. 2300 watts
Capacity
Water tank:approx. 1 l (to MAX mark)
Pressurised steam
container:approx. 0.5 l
Steam pressure:approx. 3.5 bar
Steam output rate:approx. 65 g/min.
Protection class:I
Ambient temperature: +10 to +40 °C
Made exclusively for:Tchibo GmbH, Überseering 18,
22297 Hamburg, Germany
In the course of product improvement, we reserve the right to make technical
and optical modifications to the article.
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Fault / remedy
No steam is coming out.• The water tank is empty. / The water tank indi-
cator light comes on.
• The steam release button on the iron has not been
pressed.
• The temperature control dial is set too low.
Very little steam is
coming out.
• If the amount of steam decreases while you are
ironing, press the steam release button to switch
off the steam ironing function to allow more steam
to build up again inside the pressurised steam
container.
It takes a very long time
before the steam indi-
cator light comes on.
Water drips out of the
steam vents in the soleplate while steam ironing.
A small amount of water
sometimes collects
beneath the base station.
There are substantial
amounts of water in the
area around the water
tank.
You can hear hissing
noises or the electric
pump during use.
• If the pressurised steam container has not been
cleaned for some time, limescale residues may
prolong the heating up time.
• The temperature control dial is set too low.
It must be set to at least ••.
• There is a safety valve on the bottom to prevent
too much pressure building up in the pressurised
steam container. This occasionally opens. This is
not a fault. If necessary, place a waterproof mat
under the base station.
• Check that the water tank has been fitted correctly (see “Preparing the steam iron set before
first-time use” - “Filling the water tank”).
• If the water tank has been removed for some time,
a small amount of water may come out of the
joins. This is not a fault. Wipe it off carefully.
• Normal operating noises.
This is not a fault.
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Disposal
The article and its packaging have been manufactured from valuable materials
that can be recycled. Recycling reduces the amount of refuse and helps to
preserve the environment.
Dispose of the packaging at a recycling point which sorts materials by type.
Make use of the local facilities provided for collecting paper, cardboard and lightweight packaging.
Appliances marked with this symbol must not be disposed of along with
normal household refuse.
You are legally obliged to dispose of old appliances separately from
household waste. Information about where old appliances can be
disposed of free of charge is available from your local authorities.
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Guarantee
We grant a three-year guarantee from the date of purchase.
This product was manufactured using
the latest production techniques and
has undergone thorough quality
control inspection. We guarantee that
the product is in perfect condition.
We will remedy all defects in workmanship or materials within the guarantee
period. If, contrary to our expectations,
a defect is found, please contact our
customer care service at the following
e-mail address:
service@tchibo.de
Product number: EN 280 962
Our customer consultants will be
pleased to advise you on further
procedure.
Damage due to improper use, failure to
decalcify as well as worn parts and
consumables, are not covered by the
guarantee.
Please have the product number at
hand in case of any queries.
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