Note: Contin u ing research results in steady improvements; therefore, information
in this manual is subject to change without notice.
Note: Only instructions originating from the factory or its authorized translation
representative(s) are considered to be the o riginal set of instruction s.
E May, 2002 Taylor (Original Publication)
(Updated November, 2011)
All rights reserved.
048887--M
The word Taylor and the Crown design
are registered trademarks in the United States
of America and certain other countries.
Table of ContentsModel H63
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072
Section 1To the Installer
The following are general installation instructions. For
complete installation details, please see the check out
card.
Installer Safety
In all areas of the world, equipment should be
installed in accordance with existing local codes.
Please contact your local authorities if you have any
questions.
Care should be taken to ensure that all basic safety
practices are followed during the installation and
servicing activities related to the installation and
service of Taylor equipment.
SOnly authorized Taylor service personnel
should perform installation and repairs on
the equipment.
SAuthorized service personnel should consult
OSHA Standard 29CFRI910.147 or the
applicable code of the local area for the
industry standards on lockout/tagout
procedures before beginning any installation
or repairs.
SAuthorized service personnel must ensure
that the proper PPE is available and worn
when required during installation and
service.
SAuthorized service personnel must remove
all metal jewelry, rings, and watches before
working on electrical equipment.
Site Preparation
Review the area the unit is to be installed in before
uncrating the unit, making sure that all possible
hazards the user or equipment may come into have
been addressed.
For Indoor Use Only: This unit is designed to operate
indoors, under normal ambient temperatures of
70_-75_F(21_-24_C). The freezer has successfully
performedinhighambienttemperaturesof
104_(40_C) at reduced capacities.
This unit must NOT be installed in an area
where a water jet or hose can be used. NEVER use a
water jet or hose to rinse or clean the unit. Failure to
follow this instruction may result in electrocution.
This unit must be installed on a level surface
to avoid the hazard of tipping. Extreme care should be
taken in moving this equipment for any reason. Two or
more persons are required to safely move this unit.
Failure to comply may result in personal injury or
equipment damage.
Uncrate the unit and inspect it for damage. Report any
damage to your Taylor Distributor.
This piece of equipment is made in the USA and has
USA sizes of hardware. All metric conversions are
approximate and vary in size.
The main power supply(s) to the freezer must
be disconnected prior to performing any repairs.
Failure to follow this instruction may result in personal
injury or death from electrical shock or hazardous
moving parts as well as poor performance or damage
to the equipment.
Note:Allrepairsmustbeperformedbyan
authorized Taylor Service Technician.
This unit has many sharp edges that can
cause severe injuries.
090130
Model H63To the Installer
1
Air Cooled Units
DO NOT obstruct air intake and discharge openings:
Air cooled units require a minimum of 6” (152 mm) of
clearance around all sides of the freezer and 7--1/2”
(191 mm) on the bottom to allow for adequate air flow
across the condenser. Failure to allow adequate
clearance can reduce the refrigeration capacity of the
freezer and possibly cause permanent damage to the
compressor.
Water Connections
(Water Cooled Units Only)
Each freezer requires one power supply. Check the
data label on the freezer for fuse, circuit ampacity and
electrical specifications. Refer to the wiring diagram
provided inside of the control box, for proper power
connections.
FOLLOW YOUR LOCAL ELECTRICAL CODES!
CAUTION: THIS EQUIPMENT MUST BE
PROPERLY GROUNDED! FAILURE TO DO SO
CAN RESULT IN SEVERE PERSONAL INJURY
FROM ELECTRICAL SHOCK!
An adequate cold water supply must be provided with
a hand shut--off valve. On the underside rear of the
base pan, two 3/8” I.P.S. water connections for inlet
and outlet have been provided for easy hook--up. 1/2”
inside diameter water lines should be connected to the
machine. (Flexible lines are recommended, if local
codes permit.) Depending on local water conditions, it
may be advisable to install a water strainer to prevent
foreign substances from clogging the automatic water
valve. There will be only one water “in” and one water
“out” connection. DO NOT install a hand shut--off valve
on the water “out” line! Water should always flow inthis
order: first, through the automatic water valve; second,
through the condenser; and third, through the outlet
fitting to an opentrapdrain.
A back flow prevention device is required
on the incoming water connection side. Please
refer to the applicable National, State, and local codes
for determining the proper configuration.
Electrical Connections
In the United States, this equipment is intended to be
installed in accordance with the National Electrical
Code (NEC), ANSI/NFPA 70-1987. The purpose of the
NEC code is the practical safeguarding of persons and
property from hazards arising from the use of
electricity. This code contains provisions considered
necessary for safety. In all other areas of the world,
equipment should be installed in accordance with the
existing local codes. Please contact your local
authorities.
This unit is provided with an equipotential
grounding lug that is to be properly attached to the rear
of the frame by the authorized installer. The installation
location is marked by the equipotential bonding
symbol (5021 of IEC 60417-1) on both the removable
panel and the equipment’s frame.
SStationary appliances which are not
equipped with a power cord and a plug or
another device to disconnect the appliance
from the power source must have an all-pole
disconnecting device with a contact gap of
at least 3mm installed in the external
installation.
SAppliances that are permanently connected
to fixed wiring and for which leakage
currents may exceed 10 mA, particularly
when disconnected, not used for long
periods, or during initial installation, shall
have protective devices such as a GFI to
protect against the leakage of current,
installed by authorized personnel to the local
codes.
SSupply cords used with this unit shall be
oil-resistant, sheathed flexible cable, not
lighter than ordinary polychloroprene or
other equivalent synthetic
elastomer-sheathed cord (Code designation
60245 IEC 57) installed with the proper cord
anchorage to relieve conductors from strain,
including twisting, at the terminals and
protect the insulation of the conductors from
abrasion.
090130
2
Model H63To the Installer
Beater Rotation
Beater rotation must be clockwise as viewed
looking into the freezing cylinder.
Note: Thefollowingproceduresmustbe
performed by an authorized T aylor service
technician.
To correct rotation on a three-- phase unit, interchange
any two incoming power supply lines at freezer main
terminal block only.
To correct rotation on a single--phase unit, change the
leads inside the beater motor. (Follow the diagram
printedonthemotor.)
Electrical connections are made directly to the
terminal block provided in the main control box
mounted on the right hand side of the freezer.
Refrigerant
In consideration of our environment, Taylor
proudly uses only earth friendly HFC refrigerants. The
HFC refrigerant used in this unit is R404A. This
refrigerant is generally considered non-toxic and
non-flammable, with an Ozone Depleting Potential
(ODP) of zero (0).
However, any gas under pressure is potentially
hazardous and must be handled with caution.
NEVER fill any refrigerant cylinder completely with
liquid. Filling the cylinder to approximately 80% will
allow for normal expansion.
Refrigerant liquid sprayed onto the skin may
cause serious damage to tissue. Keep eyes and skin
protected. If refrigerant burns should occur, flush
immediately with cold water. If burns are severe, apply
ice packs and contact a physician immediately.
Taylor reminds technicians to be cautious of
government laws regarding refrigerant recovery,
recycling, and reclaiming systems. If you have any
questions regarding these laws, please contact the
factory Service Department.
WARNING:R404A refrigerantused in
conjunction with polyolester oils is extremely moisture
absorbent. When opening a refrigeration system, the
maximum time the system is open must not exceed 15
minutes. Cap all open tubing to prevent humid air or
water from being absorbed by the oil.
090130
Model H63To the Installer
3
Section 2To the Operator
The Model H63 shake freezer has been carefully
engineered and manufactured to give you dependable
operation. This unit, when properly operated and
cared for, will produce a consistent, quality product.
Like all mechanical products, it will require cleaning
and maintenance. A minimum amount of care is
necessary if the operating procedures outlined in this
manual are followed closely .
This Operator’s Manual should be read before
operating or performing any maintenance on your
equipment.
Your Taylor freezer will NOT eventually compensate
for and correct any errors during the set--up or filling
operations. Thus, the initial assembly and priming
procedures are of extreme importance. It is strongly
recommended that personnel responsible for the
equipment’soperation,bothassemblyand
disassembly, go through these procedures together in
order to be properly trained and to make sure that no
confusion exists.
In the event you should require technical assistance,
please contact your local authorized Taylor Distributor.
Note: Warranty is valid only if the parts are authorized
Taylor parts, purchased from an authorized Taylor
Distributor, and the required service work is provided
by an authorized Taylor service technician. Taylor
reserves the right to deny warranty claims on
equipment or parts if non--approved parts or
refrigerant were installed in the machine, system
modificationswereperformedbeyondfactory
recommendations, or it is determined that the failure
was caused by neglect or abuse.
Note: Constantresearchresultsinsteady
improvements; therefore, information in this
manual is subject to change without notice.
If the crossed out wheeled bin symbol is
affixed to this product, it signifies that this product is
compliant with the EU Directive as well as other similar
legislation in effect after August 13, 2005. Therefore,
it must be collected separately after its use is
completed, and cannot be disposed as unsorted
municipal waste.
The user is responsible for returning the product to the
appropriate collection facility, asspecified by your local
code.
For additional information regarding applicable local
laws, please contact the municipal facility and/or local
distributor.
Compressor Warranty Disclaimer
The refrigeration compressor(s) on this machine are
warranted for the term indicated on the warranty card
accompanying this machine. However, due to the
Montreal Protocol and the U.S. Clean Air Act
Amendments of 1990, many new refrigerants are
being tested and developed, thus seeking their way
into the service industry. Some of these new
refrigerantsarebeingadvertisedasdrop--in
replacements for numerous applications. It should be
noted that, in the event of ordinary service to this
machine’s refrigeration system, only the refrigerantspecified on the affixed data label should be used.
The unauthorized use of alternate refrigerants will void
your compressor warranty. It will be the owner’s
responsibility to make this fact known to any technician
he employs.
It should also be noted that Taylor does not warrant the
refrigerant used in its equipment. For example, if the
refrigerant is lost during the course of ordinary service
to this machine, Taylor has no obligation to either
supply or provide its replacement either at billable or
unbillable terms. T aylor does have the obligation to
recommend a suitable replacement if the original
refrigerant is banned, obsoleted, or no longer available
during the five year warranty of the compressor.
The Taylor Company will continue to monitor the
industry and test new alternates as they are being
developed. Should a new alternate prove, through our
testing, that it would be accepted as a drop--in
replacement, then the above disclaimer would
become null and void. To find out the current status of
an alternate refrigerant as it relates to your
compressor warranty, call the local Taylor Distributor
or the Taylor Factory. Be prepared to provide the
Model/Serial Number of the unit in question.
090130
4
Model H63To the Operator
Section 3Safety
We at Taylor Company are concerned about the safety
of the operator when he or she comes in contact with
the freezer and its parts. Taylor has gone to extreme
efforts to design and manufacture built--in safety
features to protect both you andthe service technician.
As an example, warning labels have been attached to
the freezer to further point out safety precautions to the
operator.
IMPORTANT -- Failure to adhere to the
following safety precautions may result in severe
personal injury or death. Failure to comply with
these warnings may damage the machine and its
components. Component damage will result in
part replacement expense and service repair
expense.
DO NOT operate the freezer without reading
this Operator Manual. Failure to follow this instruction
may result in equipment damage, poor freezer
performance, health hazards, or personal injury.
Per IEC 60335--1 and its part 2 standards, “This
appliance is to be used only by trained personnel. It is
not intended for use by children or people with reduced
physical, sensory , or mental capabilities, or lack of
experience and knowledge, unless given supervision
or instruction concerning the use of the appliance by
a person responsible for their safety.”
This unit is provided with an equipotential
grounding lug that is to be properly attached to the rear
of the frame by the authorized installer. The installation
location is marked by the equipotential bonding
symbol (5021 of IEC 60417-1) on both the removable
panel and the equipment’s frame.
SDO NOT operate the freezer unless it is
properly grounded.
SDO NOT operate the freezer with larger
fuses than specified on the freezer data
label.
SDO NOT attempt any repairs unless the
main power supply to the freezer has been
disconnected. Contact your local authorized
Taylor Distributor for service.
SStationary appliances which are not
equipped with a power cord and a plug or
another device to disconnect the appliance
from the power source must have an all-pole
disconnecting device with a contact gap of
at least 3mm installed in the external
installation.
SAppliances that are permanently connected
to fixed wiring and for which leakage
currents may exceed 10 mA, particularly
when disconnected, not used for long
periods, or during initial installation, shall
have protective devices such as a GFI to
protect against the leakage of current,
installed by authorized personnel to the local
codes.
SSupply cords used with this unit shall be
oil-resistant, sheathed flexible cable, not
lighter than ordinary polychloroprene or
other equivalent synthetic
elastomer-sheathed cord (Code designation
60245 IEC 57) installed with the proper cord
anchorage to relieve conductors from strain,
including twisting, at the terminals and
protect the insulation of the conductors from
abrasion.
DO NOT use a water jet to clean or rinse the
freezer. Failure to follow these instructions may result
in serious electrical shock.
Model H63Safety
Failure to follow these instructions may result in
electrocution. Contact your local authorized Taylor
Distributor for service.
111114
5
SDO NOT allow untrained personnel to
operate this machine.
SDO NOT operate the freezer unless all
service panels and access doors are
restrained with screws.
SDO NOT remove any internal operating
parts (examples: freezer door, beater,
scraper blades, etc.) unless all control
switches are in the OFF position.
Failure to follow these instructions may result in severe
personal injury to fingers or hands from hazardous
moving parts.
This unit has many sharp edges that can
cause severe injuries.
SDO NOT put objects or fingers in the door
spout. This may contaminate the product
and cause severe personal injury from blade
contact.
SUSE EXTREME CAUTION when removing
the beater asssembly. The scraper blades
are very sharp.
DO NOT draw product or attempt to
disassemble the unit during the HEAT cycle. The
product is hot and under extreme pressure.
Cleaning and sanitizing schedules are
governed by your state or local regulatory agencies
and must be followed accordingly. Please refer to the
cleaning section of this manual for the proper
procedure to clean this unit.
DO NOT obstruct air intake and discharge openings:
Air cooled units require a minimum of 6” (152 mm) of
clearance around all sides of the freezer and 7--1/2”
(191 mm) on the bottom to allow for adequate air flow
across the condenser. Failure to allow adequate
clearance can reduce the refrigeration capacity of the
freezer and possibly cause permanent damage to the
compressor.
For Indoor Use Only: This unit is designed to operate
indoors, under normal ambient temperatures of 70_ -
75_F(21_ -24_C). The freezer has successfully
performedinhighambienttemperaturesof
104_(40_C) at reduced capacities.
This freezer must be placed on a level
surface. Failure to comply may result in personal injury
or equipment damage.
NOISE LEVEL: Airborne noise emission does not
exceed 78 dB(A) when measured at a distance of 1.0
meter from the surface of the machine and at a height
of 1.6 meters from the floor.
090130
6
Model H63Safety
Section 4Operator Parts Identification
H63
ITEMDESCRIPTIONPART NO.
1COVER A.--HOPPER INS.053809
2AGITATOR A. *HT*20 QTX44797
3PANEL A.- -SIDE LEFTX48285
4STUD-- NOSE CONE011390
5PAN-- DRIP 1 9--1/2 LONG035034
6SHIELD--SPLASH--WIRE046177
7TRAY-- DRIP 14.8046275
8SCREW--1/4--20X5/8005542
9CASTER-- SWV 5/8 STEM018794
10P ANEL A.-- SIDE RIGHTX48286
11PANEL-- SIDE UPPER042317
12O--RING--.643 OD X .077W018572
Model H63Operator Parts Identification
ITEMDESCRIPTIONPART NO.
13TUBE A.--FEED--OUTER--HTX34641
14O--RING--.291 ID X .080W018550
15TUBE A.--FEED--SC--INNERX32824-- 5
16ADAPTOR A.--CASTERX18915
17PANEL-- REAR W/LOUVERS026980--SP
18PANEL-- SERVICE048380
19LOUVER--SIDE013631
20PANEL A.-- FRONTX48371
21TRIM--REAR CORNER046668
22CASTER--4” SWV 5/8 STEM
W/BRAKE
7
034081
111114
H63 Door and Beater Assemblies
ITEMDESCRIPTIONPART NO.
1SEAL-- DRIVE SHAFT032560
2SHAFT-- BEATER035527
3BEATER A.-- 7QT-- 1 PINX46233
4BEARING--FRONT013116
5GASKET-- DOOR 5.177ID016672
6BEARING--GUIDE014496
7TORQUE A.X17381
8ARM-- TORQUE014500
ITEMDESCRIPTIONPART NO.
9O--RING-- .291 ID X .080W018550
10DOOR A.--1 SPOUT-- METALX17373
11VALVE A.-- DRAWX56119
12O--RING--1-- 1/16 OD X .139W013029
13NUT-- STUD *GENERAL USAGE* 021508
14BLADE--SCRAPER-- PLASTIC046237
15CLIP--SCRAPER BLADE*8.75”046238
8
Model H63Operator Parts Identification
Accessories
L
U
B
E
H
P
048260
3
048260
1
4
5
6
ITEMDESCRIPTIONPART NO.
8
2
7
R
ITEMDESCRIPTIONPART NO.
1BRUSH-MIX PUMP BODY -
3” X 7” WHITE
2BRUSH-END-DOOR-SPOUT039719
3KIT A.-TUNE UPX48404
4BRUSH-DOUBLE ENDED013072
Model H63Operator Parts Identification
023316
*NOT SHOWN
9
5BRUSH-REAR BRG 1IN.D X 2IN013071
6BRUSH-DRAW VALVE014753
7LUBRICANT-TAYLOR HI PERF048232
8PAIL-MIX 10 QT.013163
To better communicate in the International arena, the
words on many of our operator switches and buttons
have symbols to indicate their functions. Your Taylor
equipment is designed with these International
symbols.
The following chart identifies the symbol definitions
used on the operator switches.
=ON
=OFF
=MIXLOW
= MIX OUT
=HEATMODE
= CLEAN MANUALLY
= WASH
=AUTO
=MENU
Power Switch
When placed in the ON position, the power switch
allows control panel operation. The power switch is
located on the left side of the control channel.
10
Model H63Important: To the Operator
Liquid Crystal Display
The Liquid Crystal Display (LCD) is located on the front
control panel. The LCD is used to show the current
mode of operation, and whether or not there is
sufficient mix.
LED Indicator -- MIX LOW
The “MIX LOW” indicator flashes to indicate that there
is a low supply of mix. The mix hopper should be filled
as soon as possible.
LED Indicator -- MIX OUT
Reset Mechanism
The reset button is located under the right side panel.
The reset mechanism protects the beater motor from
an overload condition. If an overload occurs, the reset
mechanism will trip. To properly reset the freezer,
press the reset button firmly and clear the tone per
instructions in “Clearing Fault Tones” on page 15.
If the reset mechanism trips again, contact your
authorized Taylor Distributor to resolve the problem.
The MIX OUT indicator flashes to indicate that the mix
hopper has an insufficient supply of mix to operate the
freezer. At this time, the freezer will go into the
STANDBY mode of operation. To return the freezer to
the AUTO mode, fill the hopper with mix and press the
AUTO key. The freezer will automatically begin
operation.
Consistency Control
The viscosity (thickness) of the shake is controlled by
a sensing device called the consistency control. The
consistency control knob is located to the lower right
of the control channel. T o achieve a thicker shake, turn
the knob clockwise and counterclockwise to achieve a
thinner shake consistency.
Allow the refrigeration system to cycle on and off 2 or
3 times before an accurate consistency can be
evaluated.
Product Ready Light
The Product Ready Indicator Light illuminates when
the product is ready to serve.
Warning: Do not use metal objects to
press the reset button. Failure to comply may
result in severe personal injury or death.
Operating Screen Descriptions
When the machine is powered the system will initialize.
The screen will display “INITIALIZING”. There will be
four types of data the system will check: LANGUAGE,
SYSTEM DATA, CONFIG DATA, and LOCKOUT
DATA.During the INITIALIZING... LANGUAGE
screen, the alarm will be on. If the system data,
configuration data, or lockout history data has become
corrupt, the following screen will alert the operator that
the system settings may have been changed.
NVRAM FAULT
RESET TO DEFAULTS
PRESS SEL KEY
Model H63Important: To the Operator
11
Once the system has initialized the SAFETY
TIMEOUT screen is displayed and the alarm is turned
on.
MODE: ON
MIX: OK
HOPPER TEMP: 40.0F
BRUSH CLEAN ON: MM/DD
SAFETY TIMEOUT
ANY KEY ABORTS
This screen will be displayed, with the alarm on, for 60
seconds or until any key is pressed.
After the safety timeout has been completed, and the
power switch is OFF, one of the following screens is
displayed.
The first screen is displayed if the machine is not in a
brush clean state.
POWER SWITCH OFF
MIX: OUTTIME: 4:30
HOPPER: 62.1
BARREL: 67.7
If any of the requirements for a brush clean have not
been met, the time displayed will remain at 5:00
minutes. When all the requirements for a brush
cleaning are met, and the five minutes expire, the
screen will change to the second screen, which is the
standard power switch OFF screen.
The next display indicates the freezer is operating in
two different modes. The following information is
given:
The machine is operating in the WASH mode and the
mix level in the hopper is low. The temperature of the
mix hopper is 40_F(4.4_C), and the machine needs to
be brush cleaned on October 31st.
MODE: WASH
MIX: LOW
HOPPER TEMP: 40.0 F
BRUSH CLEAN ON: 10/31
The following displays pertain to the HEAT cycle:
While in the heating phase, you will see this display. It
shows the present temperature of the hopper.
MODE: HEAT
PHASE: HEAT
HOPPER: 140.0 F
BRUSH CLEAN ON: MM/DD
The mix temperature must be raised above 151_F
(66.1_C) within 90 minutes or the freezer will be locked
in STANDBY, and the cycle failure display will appear.
POWER SWITCH OFF
-- = -- = -- = -- = -- = -UNIT CLEANED
When the power switch is set in the ON position, the
system mode of operation screen is displayed. In this
example, the machine is ON, but no mode of operation
has been selected. The second line of the display
indicates whether there is a sufficient supply of mix in
the hopper or if there is a LOW or OUT mix condition.
The third line of the display shows the temperature of
the mix hopper. After pressing the AUTO key, the last
line of the display shows the month and date (MM =
month, DD = day) that the machine needs to be
disassembled and brush cleaned.
In the example, the hopper temperature is 140_F
(60_C). The phase shows that the machine is in the
heat phase of the heat treatment cycle.
When the heating phase is complete, the freezer goes
into the holding phase of the cycle. The holding phase
will hold the temperature above 151_F (66.1_C) for a
minimum of 30 minutes.
In this example, the hopper temperature is 151_F
(66.1_C).
MODE: HEAT
PHASE: HOLD
HOPPER: 151.0 F
BRUSH CLEAN ON: MM/DD
12
Model H63Important: To the Operator
The final phase of the heat treatment cycle is the
cooling phase. Now the freezer must cool the mix
below 41_F(5_C). If the product fails to cool in two
hours, the freezer will lock out.
This example illustrates that the temperature is being
lowered, but has not yet reached the set point.
MODE: HEAT
PHASE: COOL
HOPPER TEMP: 55.0 F
BRUSH CLEAN ON: MM/DD
The entire heat treatment cycle must be completed in
four hours.
When the entire heat cycle has been completed, the
normal display will appear, showing the machine in the
STANDBY mode. The machine may now be placed in
the AUTO mode or left in the STANDBY mode.
The next display is the screen which will appear after
the failure message. To comply with health codes, heat
treatment system freezers must complete a heat
treatment cycle daily, and must also be brush cleaned
every 14 days. Brush cleaning is the normal
disassembly and cleaning procedures. Failure to
follow these guidelines will cause the control to lock the
freezer out of the AUTO mode. Press the WASH key.
Note: The heat treatment schedule can be adjusted
from 2 to 14 days. Always comply with local guidelines
for the maximum number of days allowed between
brush clean cycles.
NO AUTO OPERATION
ALLOWED UNTIL
BRUSH CLEANING
PRESS WASH KEY
MODE: STANDBY
MIX: OK
HOPPER: 41.0 F
BRUSH CLEAN ON: MM/DD
Hard Lock: There are two causes for a hard lock:
1.Fourteen days have elapsed since the last
brush cleaning. The following screen will be
displayed.
14 DAY TIMEOUT
CLEANING REQ’D
FREEZER LOCKED
PRESS SEL KEY
2.There has been a thermistor failure (freezing
cylinder, hopper, or glycol) during the heat
treatment process.
SYSTEM FAULT
SERVICE REQ’D
FREEZER LOCKED
PRESS SEL KEY
All four LED’son the front of the freezer will light. Press
the MENU/SEL key.
The next display is the screen which will appear after
the brush cleaning message and illustrates that the
control is in the OFF mode and the machine needs to
be disassembled and brush cleaned.
MODE: OFF
MIX: OK
HOPPER TEMP: 41.0 F
FREEZER LOCKED
Once the unit is unlocked, only the MIX OUT and MIX
LOW LED’s will flash.
Soft Lock: If a heat treatment cycle has not been
initiated within the last 24 hours, all four LED’s on the
front of the machine will light and a message will
appear on the LCD. Line 3 of the LCD will indicate the
reason the message appears.
NO HEAT TREAT START
BECAUSE
VARIABLE MESSAGE
PRESS SEL KEY
Model H63Important: To the Operator
13
Following are the variable messages which will appear
on line 3:
1.POWER SWITCH OFF: Power switch was in
the OFF position.
2.MIX OUT PRESENT: There was a mix out
condition present.
3.AUTO OR STANDBY OFF: The unit was not in
the AUTO or STANDBY mode.
NO AUTO OPERATION
ALLOWED. PRESS
AUTO FOR HEAT CYCLE
WASH TO BRUSH CLEAN
If the WASH key is pressed, the next display will
appear and the freezer will have to be disassembled
and brush cleaned.
4.NO HEA T CYCLE TRIED: A heat treatment
cycle was not attempted in the last 24 hours.
(AUTO HEAT TIME was advanced, or a power
loss was experienced at the time the cycle was
to occur, or a heat cycle failure not due to a
thermistor failure.)
If the following screen appears, a soft lock has
occurred during the heat treatment cycle.
HEAT TREAT CYCLE
FAILURE
FREEZER LOCKED
PRESS SEL KEY
If the temperature of the product has not fallen below
41_F(5_C) by t he end ofthe COOL cycle, thefollowing
screen will appear.
PRODUCT OVER TEMP
FREEZER LOCKED
PRESS SEL KEY
Press the MENU/SEL key to advance to the next
display.
MODE: OFF
MIX: OK
HOPPER TEMP: 41.0F
FREEZER LOCKED
Once the freezer is unlocked by starting a heat
treatment cycle, only the heat cycle LED will light. If the
freezer is unlocked by brush cleaning, the mix low and
mix out LED’s will light.
Operator Menu
The OPERATOR MENU is used to enter the operator
function displays. To access the OPERATOR MENU,
simply press the MENU/SEL key. The cursor will flash
over the letter “A” indicating that this is screen “A”. To
select a different screen, use the arrow keys and move
the cursor to the desired screen selection and press
the MENU/SEL key.
OPERATOR MENU
A
BCDEFGHIJK
EXIT FROM MENU
<------ ------>SEL
When one of these messages appears, automatic
freezer operation cannot take place until the freezer is
disassembled and brush cleaned or has completed a
heat treatment cycle.
The next display willinstruct the operator to start a heat
treatment cycle manually (by pressing the AUTO key),
or to disassemble and brush clean the freezer. If the
AUTO key is pressed, the freezer will automatically
start the heat treatment cycle and only the heat cycle
LED will light.
Screen “B” is FAULT DESCRIPTION. The fault
description will indicate if there is a fault with the
freezer.
FAULT DESCRIPTION
VARIABLE MESSAGE
CLRSEL
14
Model H63Important: To the Operator
Clearing Fault Tones
To clear the tone for any faults which have been
corrected, press the <-- -- arrow key. To see if there is
more than one fault, press the MENU/SEL key. When
the last fault is displayed, the control will return to the
OPERATOR MENU. To return to the main screen,
move the cursor to “A” and press the MENU/SEL key
again.
9.BARREL OVER TEMP: The barrel temperature
has risen too high as follows. Clear the tone per
instructions in “Clearing Fault Tones” on
page 15.
a.The barrel temperature reaches 41_F. (5 _C.)
or higher after a power failure.
b.The barrel temperature has not fallen below
41_F. ( 5_C.) by the end of the COOL phase
in the heat cycle.
Listed below are the variable messages which will
appear, along with the corrective action:
1.NO FAULT FOUND: There was no fault found
in the freezer. Nothing will appear on the screen
after this variable message appears.
2.BEATER OVERLOAD: Press the reset button
firmly. Clear the tone per instructions in
“Clearing Fault Tones” on page 15.
3.CHK REFRIG SYS PSI: Place the power
switch in the OFF position. Wait 5 minutes for
the machine to cool. Place the power switch in
the ON position. Clear the tone per instructions
in “Clearing Fault Tones” on page 15.
4.COMP ON TOO LONG: Place the power
switch in the OFF position. Call service
technician. Clear the tone per instructions in
“Clearing Fault Tones” on page 15.
5.HOPPER THERM BAD: Place the power
switch in the OFF position. Call service
technician.
6.BARREL THERM BAD: Place the power
switch in the OFF position. Call service
technician.
10.POWER FAILURE: This message will appear
in the FAUL T DESCRIPTION if a power failure
has occurred. Clear the tone per instructions in
“Clearing Fault Tones” on page 15.
Screen “C” is SET CLOCK. This screen will display the
current date and time. The date and time may only be
changed after the freezer has been manually brush
cleaned but before it has been placed in the AUTO
mode. Move the cursor under the number you wish to
change. Press the plus key to increase the number;
press the minus key to decrease the number. When
the desired time and date appears, press the
MENU/SEL key once to return to the OPERATOR
MENU.
SET CLOCK
10:21 AM5/07/2002
-- -<------ ------>+++------SEL
If an invalid date is entered, the following screen will
appear.
SET CLOCK
10:34 AM02/30/2002
-- --I N V A L I D D A T E
<------ ------>+++------SEL
7.GLYCOL THERM BAD: Place the power
switch in the OFF position. Call service
technician.
When the MENU/SEL key is pressed, the controller
will return to the previous LCD screen to allow for
correction of the calendar entry. The controller will not
8.HOPPER OVER TEMP: The hopper
temperature has risen too high as follows. Clear
the tone per instructions in “Clearing Fault
Tones” on page 15.
advance to the next screen until a valid date has been
entered. Once a valid date has been entered, pressing
the MENU/SEL key will display a the Daylight Saving
Time screen.
a.The hopper temperature reaches 41_F.
(5_C.) or higher after a power failure.
b.The hopper temperature has not fallen below
41_F. ( 5_C.) by the end of the COOL phase
<-------->SEL
DAYLIGHT SAVING TIME
ENABLEDISABLE
_____
in the heat cycle.
060807
Model H63Important: To the Operator
15
Pressing the <-- -- arrow key or the -- --> arrow key
will move the cursor left or right respectively . Pressing
the MENU/SEL key while under “ENABLE” will accept
the selection and will automatically increase the clock
one hour at 2:00 a.m. on the first Sunday in every April.
It will decrease one hour at 2:00 a.m. on the last
Sunday in every October. Pressing the MENU/SEL
key while under “DISABLE” will accept the selection
and operate normally. Pressing the MENU/SEL key
again will accept the selection and return to the
OPERATOR MENU.
Screen “D” is SYSTEM INFORMATION. T he first
screen will indicate the software version used in the
unit.
SOFTWARE VERSION
H63 Control UVC2
Version 2.00
SEL
Press the MENU/SEL key to view the second screen
of the SYSTEM INFORMATION display. This screen
will indicate the version number and number of
language strings.
Screen “E” is AUTO HEAT TIME. This screen is used
to set the time of day in which the heat treatment cycle
will start. Move the cursor under the number you wish
to change. Press the plus key to increase the number;
press the minus key to decrease the number. When
the desired time appears, press the MENU/SEL key
once to return to the OPERATOR MENU.
AUTO HEAT TIME
TIME: 12:00 AM
-- --
<------ ------>+++------SEL
Screen “F” is CURRENT CONDITIONS. This screen
gives the viscosity of the product and the hopper and
barrel temperatures. The last line of the display is the
compressor countdown safety timer. The safety timer
prevents the compressor from running more than 11
minutes (other than during the cooling phase of the
heat treatment cycle).
Press the MENU/SEL key once to view the
SERVINGS COUNTER screen.
VISCHOPPERBARREL
038.528.5
Language
V1.10r00English457
SEL
Press the MENU/SEL key to view the third screen of
the SYSTEM INFORMATION display. This screen will
indicate the Bill of Material number and serial number
for the unit. Press the MENU/SEL key once to return
to the Operator Menu.
B.O.M.0H6333C000
S/NK0000000
SEL
TIME C11:0011:00
The SERVINGS COUNTER screen indicates the
number of times the draw switch has closed (number
of draws) since the last brush cleaning or since the last
serving counter reset. A maximum of 32,767 draws
can be recorded; an additional draw will cause the
counter to restart at zero. Pressing the MENU/SEL key
will return the display to the Operator Menu.
SERVINGS COUNTER
DRAWS
12
SEL
Draws are counted during the AUTO mode of
operation only.
16
Model H63Important: To the Operator
Screen “G” is HEAT CYCLE DATA. The information
from the previous heat treatment cycles can be
obtained through this screen. The most recent heat
treatment cycle data will be shown first; press the plus
key to scroll through the remaining heat cycle displays.
If a heat treatment cycle failure should occur, a two
character message will appear on the second line of
the screen. Press the MENU/SEL key once to return
to the OPERATOR MENU.
00:0000:0000:00
HEATOVERCOOLRC
00:0000:0000:00
TEMP AT END0.01
Screen “H” is the LOCKOUT HISTORY. This screen
displays a history of the last 40 hard locks, soft locks,
and brush clean dates. Page numbers are indicated in
the upper right hand corner. Page 1 always contains
the most recent failure. Press the +++ key t o cycle
through the pages.
The second line of the screen displays the date and
time a failure occurs. The third line indicates the
reason for a failure, or will indicate a successful brush
cleaning has occurred. Some failures occur for
multiple reasons. When this occurs, a page will be
generated for each reason. Press the MENU/SEL key
once to return to the Operator Menu.
Listed below are the variable messages which could
appear:
HTFailure in the heating phase.
CLFailure in the cooling phase.
TTFailure in meeting total heat treatment cycle
time requirement.
MO Mix out condition.
OPOperator interruption.
PFPower failure. (If a power failure occurs, but
the heat treatment cycle does not fail, an
asterisk (*) will appear on the 3rd line of the
display.)
BOBeater overload.
HOHigh pressure cut--out.
THFailed thermistor probe.
PSPower switch placed in the OFF position.
MLMix Low Condition.
1414 Day Timeout Occurred.
RCHeat Cycle Record Cleared.
Pressing the <-- -- arrow key on any HEAT CYCLE
DATA screen will cause the extended data screen to
be displayed. This screen shows the hopper, barrel,
and glycol temperatures, and the amount of time the
freezer spent in the phase of the heat cycle when the
heat cycle completed, or was terminated.
LOCKOUT HISTORY1
5/21/0202:08
SOFTLOCK ABORT
+ + +-- -- --S E L
Screen “I” is the SERVICE MENU. This screen can
only be accessed by a service technician.
Screen “J” is the STANDBY MODE. To place the
freezer in the STANDBY mode, move the cursor under
the word “yes”. Press the MENU/SEL key to execute
the command. Pressing the MENU/SEL key again will
return you to the main screen. To exit the STANDBY
mode and place the unit in AUTO, press the AUTO key
once. Pressing the AUTO key again will place the unit
in the OFF mode.
STANDBY MODE
STANDBYYESNO
-- -- --
<------ ------>SEL
HOPPERBARRELGLYCOL
151.0134.5178.0
PHASE TIME: 1:201
Model H63Important: To the Operator
17
Section 6Operating Procedures
The Model H63 has a one 7 quart (6.6 liter) freezing
cylinder. This automatic freezer offers one flavor.
We begin our instructions at the point where we enter
the store in the morning and find the parts
disassembled and laid out to air dry from the previous
night’s brush cleaning.
These opening procedures will show you how to
assemble these parts into the freezer, sanitize them,
and prime the freezer with fresh mix in preparation to
serve your first shake.
If you are disassembling the machine for the first time
or need information to get to this starting point in our
instructions, turn to page 27, “Disassembly”, and start
there.
Note: Make sure the seal is not installed inside--out.
The ridge that protrudes inthe center of the sealshould
be on the outside.
Figure 1
Assembly
Note: When lubricating parts, use an approved food
grade lubricant (example: T aylor Lube HP).
MAKE SURE THE POWER SWITCH IS IN
THE OFF POSITION! Failure to do so may cause
injury from hazardous moving parts, or electrocution.
Be certain your hands are sanitized before
assembling the freezer.
Step 1
Lubricate the groove and shaft portion of the beater
drive shaft. Slide the seal over the shaft and groove
until it snaps into place. DO NOT lubricate the hex end
of the drive shaft. Fill the inside portion of the seal with
1/4” more lubricant. Lubricate the flat side of the seal
that comes in contact with the bearing.
Install the drive shaft. Insert the drive shaft into the
freezing cylinder, hex end first, and into the rear shell
bearing until the seal fits securely over the rear shell
bearing. Be certain the drive shaft fits into the drive
coupling without binding.
Figure 2
18
Model H63Operating Procedures
Step 2
Install the beater assembly. First check scraper blades
for any nicks or signs of wear. If any nicks are present,
replace both blades.
If blades are in good condition, install the scraper blade
clips on the scraper blades. Place the rear scraper
blade over the rear holding pin on the beater.
Figure 3
Figure 5
Step 3
Install the torque rotor assembly. Assemble the torque
rotor by sliding the two o--rings on the front of the shaft
and lubricate them thoroughly to prevent leaking.
Place the white plastic guide bearing on the rear of the
rotor shaft. DO NOT lubricate plastic guide bearing.
Note: The hole on the scraper blade must fit securely
over the pin to prevent costly damage.
Hold the rear blade on the beater and slide it halfway
into the freezing cylinder .Install the front scraper blade
over the front holding pin. Slide the beater assembly
completely into the freezing cylinder.
Figure 4
Make sure the beater assembly is in position over the
drive shaft. Turn the beater slightly to be certain that
the beater is properly seated. When in position, the
beater will not protrude beyond the front of the freezing
cylinder.
Figure 6
Insert the torque rotor, plastic guide bearing end first,
making sure that it fits into the hole in the beater drive
shaft. Rotate it several times to check for proper
positioning.
Figure 7
Model H63Operating Procedures
19
Step 4
Install the draw valve. Slide the two o--rings onto the
draw valve and lubricate.
Figure 8
Lubricate the inside of the door spout, top and bottom,
and insert the draw valve into the freezer door from the
top. It will be necessary to rotate the draw valve to the
right when assembling the door to the freezer.
Figure 9
Step 5
Assemble the freezer door. Place the large rubber
gasket into the groove on the back side of the freezer
door. DO NOT lubricate the gasket.
Figure 10
Install the freezer door. Locate the torque rotor in the
center hole of the freezer door . Position the door on the
four studs on the front of the freezing cylinder and
firmly push it into place. Install the four handscrews on
the studs and finger--tighten equally in a criss--cross
pattern to insure the door is snug. Do not
over--tighten.
Slide the white plastic front bearing onto the bearing
hub, making certain that the flanged end of the bearing
is resting against the freezer door. DO NOT lubricate
the front bearing.
20
Figure 11
Model H63Operating Procedures
Step 6
Install the rear drip pan. Slide the drip pan into the hole
in the front panel.
Figure 12
Step 7
Install the torque arm. Position the torque arm by
slipping it up through the slot in the operating arm, and
then down into the hole in the torque rotor shaft. Check
the torque arm by moving it back and forth to be sure
it moves freely and easily.
Step 9
Slide the three o--rings into the grooves of the inner air
tube.
Figure 14
Slide the two o--rings into the grooves of the outer air
tube.
Step 8
Install the front drip tray and splash shield.
Figure 13
Figure 15
Step 10
Lay the inner air tube, outer air tube, and agitator in the
bottom of the mix hopper for sanitizing.
Figure 16
Model H63Operating Procedures
21
Sanitizing
Step 1
Prepare a pailof an approved 100 PPM sanitizing solution (examples: 2--1/2 gal. [9.5 liters] of Kay--5Ror
2 gal. [7.6 liters] of Stera--SheenR). USE WARM WATER AND FOLLOW THE MANUFACTURER’S
SPECIFICATIONS.
Step 2
Pour the sanitizing solution over all the parts in the
bottom of the mix hopper and allow it to flow into the
freezing cylinder.
Note: You have just sanitized the mix hopper and
parts; therefore, be sure your hands are sanitized
before going on in these instructions.
Step 6
With a pail beneath the dispensing spout, open and
close the draw valve six times. Draw off the remaining
sanitizing solution.
Step 3
While the solution is flowing into the freezing cylinder,
take particular care to brush clean the mix level
sensing probes, the mix hopper, mix inlet hole, inner
and outer air tubes, the outside of the agitator housing,
and the agitator. Brush the exposed sides of the
hopper.
Step 4
Place the power switch in the ON position.
Step 5
Press the WASH key and allow the sanitizing solution
in the freezing cylinder to agitate for five minutes.
Figure 18
Step 7
Once the sanitizer stops flowing from the dispensing
spout, close the draw valve and press the WASH key,
cancelling the beater motor operation.
Note: Be sure your hands are clean and sanitized
before continuing these instructions.
Step 8
Lubricate the o--rings on the inner and outer air tubes.
Place the inner air tube inside the outer air tube and lay
in bottom of mix hopper.
090130
Figure 17
22
Figure 19
Model H63Operating Procedures
Step 9
Stand the assembled air tubes in the corner of the mix
hopper and place the agitator on the agitator housing.
Figure 20
When full strength mix is flowing from the dispensing
spout, close the draw valve.
Note: If the agitator stops turning during normal
operation, remove the agitator from the agitator
housing and brush clean these parts with sanitizing
solution. Install the agitator back onto the agitator
housing. Be sure your hands are sanitized when
performing this step.
Priming
Step 1
Place a mix pail beneath the dispensing spout, and
open the draw valve. Pour two gallons (7.6 liters) of
FRESH mix into the mix hopper and allow it to flow into
the freezing cylinder. This will force out any remaining
sanitizing solution.
Figure 22
Step 2
When mix stops bubbling down into the freezing
cylinder, install the assembled air tubes in the mix inlet
hole.
The pin on the inner air tube should be turned and
positioned at the bottom of the notch in the outer air
tube. This will align the holes in the air tubes and allow
mix and air to enter the freezing cylinder.
Figure 21
Model H63Operating Procedures
23
Figure 23
Step 3
Press the AUTO key. When the unit cycles off, the
product will be ready to serve.
Figure 24
Step 4
Fill the hopper with fresh mix and place the mix hopper
cover in position.
Note: Use only FRESH mix when priming the freezer.
Step 1
Remove the hopper cover, assembled air tube, and
agitator. Take these parts to the sink for further
cleaning and sanitizing.
Note: Pressing the <-- -- arrow key will stop the
agitator rotation for ten seconds.
Figure 25
Daily Closing Procedures
THIS PROCEDURE MUST BE PERFORMED ONCE
DAILY!
The function of the Heat Treatment Cycle is to destroy
bacteria by raising the temperature of the mix in the
freezing cylinder and the hopper to a specified
temperature for a specified period of time, and then
bringing the temperature back down low enough to
retard spoilage.
The Heat Treatment Cycle will start at the time
designated in the Auto Heat Time.
Important: The level of mix in the mix hopper must be
at the line on the agitator paddle. (The mix low light
must not be ON.)
Note: If the CLEAN MANUALLY light is flashing, the
machine must be disassembled and brush cleaned
within 24 hours.
The freezer must first be in the STANDBY or AUTO
mode before the HEAT cycle may be started.
Step 2
Remove the rear drip pan, front drip tray, and splash
shield and take to the sink for further cleaning.
Rinse these parts in cool, clean water. Prepare a small
amount of an approved cleaning solution and brush
clean parts.
Step 3
Place the front drip tray, and splash shield on a clean,
dry surface to air--dry overnight or until the heating
cycle is complete.
Step 4
Prepare a small amount of an approved 100 PPM sanitizing solution. USE WARM WA TER AND FOLLOW
THE MANUFACTURER’S SPECIFICATIONS. Sanitize the air tube assembly, agitator, hopper cover, and
rear drip pan.
Important: Install the agitator back onto the
agitator housing.
MAKE SURE YOUR HANDS ARE SANITIZED
BEFORE PERFORMING THESE NEXT STEPS.
Note: Press the <-- -- arrow key to stop the agitator
motion for 10 seconds.
24
Model H63Operating Procedures
Step 5
Install the air tube assembly. Lift and turn the inner air
tube of the assembled air tubes so the pin rests on top
of the outer air tube. This will close the hole in the
assembled air tubes, preventing mix in the hopper
from entering the freezing cylinder during the heating
and standby process.
Figure 26
Replace the hopper cover and install the rear drip pan.
Step 6
Return to the freezer with a small amount of cleaning
solution. Dip the end brush into the cleaning solution
and brush clean the door spout and bottom of the draw
valve.
CYCLE FAILURE -- FREEZER LOCKED -- PRESS
SEL KEY”. The product may not be safe to serve. The
freezer will be locked out of the AUTO mode. Discard
product and brush clean machine.
Daily Opening Procedures
Evaluate the condition of LED’s (lights) and screen
messages (Hard Lock or Soft Lock, etc.) before
performing opening procedures. As indicated in the
illustration below, 4 flashing LED’s, indicate a “locked”
condition.
Figure 27
Note: To assure sanitary conditions are maintained,
brush each item for a total of 60 seconds, repeatedly
dipping the brush in cleaning solution.
Rinse a single service towel in cleaning solution and
wipe down the freezer door and area around the
bottom of the freezer door.
Note: Once the heating cycle has started it cannot be
interrupted. The heating cycle will take a maximum of
4 hours to complete.
DO NOT draw product or attempt to
disassemble the unit during the HEAT cycle. The
product is hot.
When the heating cycle is complete, the control will
return to the STANDBY mode.
There are three phases of the heat cycle; Heating,
Holding and Cooling. Each phase has a time limit. If
any 1 of the 3 phases fails to reach the proper
temperatures within the time limit, the cycle will
automatically abort and return to the STANDBY mode.
The LCD will display the message “HEAT TREAT
MAKE SURE YOUR HANDS ARE CLEAN
AND SANITIZED BEFORE PERFORMING THESE
NEXT STEPS.
Step 1
When the heating cycle is complete, the normal display will appear, showing the machine in the STANDBY mode. Prepare a small amount of an approved 100
PPM sanitizing solution (examples: Kay--5Ror
Stera--SheenR). USE WARM WATER AND FOLLOW
THE MANUFACTURER’S SPECIFICATIONS.
Sanitize the front drip tray and splash shield in this
solution.
Step 2
Return to the freezer with a small amount of sanitizing
solution. Dip the end brush into the sanitizing solution
and brush clean the door spout and bottom of the draw
valve.
Note: To assure sanitary conditions are maintained,
brush clean each item for a total of 60 seconds,
repeatedly dipping the brush in sanitizing solution.
090130
Model H63Operating Procedures
25
Rinse a single service towel in sanitizing solution and
wipe down the freezer door and area around the
bottom of the freezer door.
Replace the front drip tray and splash shield.
MAKE SURE YOUR HANDS ARE SANITIZED
BEFORE PERFORMING THIS NEXT STEP!
Step 3
Lift hopper cover and turn the inner air tube of the
assembled air tubes so the pin rests at the bottom of
the notch of the outer air tube.
Figure 28
Step 4
Press the AUTO key to resume normal operation.
When the unit cycles off, product is ready to serve.
Manual Brush Cleaning
THISPROCEDUREMUSTBE PERFORMED
EVERY 14 DAYS.
Draining Product From The
Freezing Cylinder
Step 1
Press the AUTO key, cancelling compressor and
beater motor operation.
Step 2
Remove the hopper cover, agitator, and assembled air
tube from the mix hopper. Take these parts to the sink
for cleaning.
Step 3
With a pail under the door spout, press the WASH key.
Open the draw valve and drain the remaining product
from the freezing cylinder and mix hopper.
Figure 29
Step 4
When the flow of product stops, press the WASH key,
cancelling the wash cycle and close the draw valve.
Discard this product.
ALWAYS FOLLOW LOCAL HEALTH CODES.
To disassemble your unit, the following items will be
needed:
STwo cleaning pails
SNecessary brushes (provided with freezer)
SCleaning solution
SSingle service towels
26
Model H63Operating Procedures
Rinsing
Step 1
Pour two gallons (7.6 liters) of cool, clean water into
the mix hopper. With the brushes provided, scrub the
mix hopper, mix level sensing probes, the outside of
the agitator housing, and the mix inlet hole.
Step 4
Press the WASH key and allow the cleaning solution
in the freezing cylinder to agitate for five minutes.
Step 5
Place an empty pail beneath the door spout.
Step 6
Open the draw valve on the freezer door and draw off
all the solution.
Step 7
Once the cleaner stops flowing from the door spout,
close the draw valve and press the WASH key
cancelling wash cycle.
Disassembly
Figure 30
Step 2
With a mix pail beneath the door spout, press the
WASH key.
Step 3
Open the draw valve on the freezer door. Drain all the
rinse water from the door spout, close the draw valve,
and press the WASH key cancelling the wash cycle.
Repeat this procedure until the rinse water being
drawn from the freezing cylinder is clear.
Hopper Cleaning
Step 1
Prepare a pail of an approved 100 PPM cleaning solution (examples: 2--1/2 gal. [9.5 liters] of Kay--5Ror
2 gal. [7.6 liters] of Stera--SheenR). USE WARM WATER AND FOLLOW THE MANUFACTURER’S
SPECIFICATIONS.
Step 2
Pour the cleaning solution into the hopper and allow it
to flow into the freezing cylinder.
Step 3
While the solution is flowing into the freezing cylinder,
brush clean the mix hopper, mix level sensing probes,
the outside of the agitator housing, and mix inlet hole.
Note: Failure to remove parts, brush clean and then
air dry these parts, will result in damage to the related
parts. These parts must be removed every 14 days or
the machine will lock--out and will not operate in the
AUTO mode.
BE SURE THE CONTROL SWITCH IS IN
THE OFF POSITION. Failure to do so may cause
injury from electrocution or hazardous moving parts.
Step 1
Lift out the torque arm. Disengage the draw arm from
the draw valve bracket and rotate the bracket to the
right.
Step 2
Remove the handscrews, freezer door, torque rotor
assembly, beater, scraper blades, and drive shaft from
the freezing cylinder. Take these parts to the sink for
cleaning.
Hint: If the guide bearing is not connected to the end
of the torque rotor shaft, it is still lodged in the beater
drive shaft. To remove the guide bearing, insert the
torque arm into the side hole of the drive shaft and
push the bearing forward.
Step 3
Remove the front drip tray and splash shield.
090130
Model H63Operating Procedures
27
Brush Cleaning
Step 1
Prepare a sink with an approved cleaning solution
(examples: Kay--5R or Stera--SheenR). USE WARM
WATER AND FOLLOW THE MANUFACTURER’S
SPECIFICATIONS.
IMPORTANT:Followlabeldirections,astoo
STRONG of a solution can cause parts damage, while
too MILD of a solution will not provide adequate
cleaning. Make sure all brushes provided with the
freezer are available for brush cleaning.
Step 2
Remove the:
SSeal from the drive shaft
SO--rings and guide bearing from the torque
rotor
SDraw valve from the freezer door
SO--rings from the draw valve
SGasket and front bearing from the freezer
door.
Note: To remove o--rings, use a single service towel
to grasp the o--ring. Apply pressure in an upward
direction until the o--ring pops out of its groove. With
the other hand, push the top of the o--ring forward, and
it will roll out of the groove and can be easily removed.
If there is more than one o--ring to be removed, always
remove the rear o--ring first. This will allow the o--ring
to slide over the forward rings without falling into the
open grooves.
Step 3
Remove the o--rings from the inner and outer air tubes.
Step 4
Return to the freezer with a small amount of cleaning
solution. With the black bristle brush, brush clean the
rear shell bearing at the back of the freezing cylinder.
Figure 31
Step 5
Remove the rear drip pan from the front panel and take
to the sink for cleaning.
Note: If the drip pan is filled with an excessive amount
of mix, refer to the Troubleshooting Guide.
Step 6
Thoroughly brush clean all disassembled parts in the
cleaning solution, making sure all lubricant and mixfilm
is removed. Take particular care to brush clean the
draw valve core in the freezer door. Place all the
cleaned parts on a clean dry surface to air--dry
overnight.
Step 7
Wipe clean all exterior surfaces of the freezer.
28
Model H63Operating Procedures
Section 7Important: Operator Checklist
During Cleaning and Sanitizing
Cleaning and sanitizing schedules are governed by
your State or local regulatory agencies and must be
followed accordingly. The following check points
should be stressed during the cleaning and sanitizing
operations. CLEANING AND SANITIZING MUST BE
PERFORMED EVERY 14 DAYS.
ALWAYS FOLLOW LOCAL HEALTH CODES.
T roubleshooting Bacterial Count
j 1. Thoroughly clean and sanitize the machine
regularly, including complete disassembly and
brush cleaning.
j 2. Use all the brushes supplied for thorough
cleaning. The brushes are specially designed to
reach all the mix passageways.
j 3. Use the white bristle brush to clean the mix inlet
hole which extends from the mix hopper down
to the rear of the freezing cylinder.
j 4. Use the black bristle brush to thoroughly clean
the rear shell bearing located at the rear of the
freezing cylinder. Be sure to have a generous
amount of cleaning solution on the brush.
j 5. Properly prepare the cleaning and sanitizing
solutions. Read and follow the label directions
carefully. Too strong of a solution may damage
the parts and too weak of a solution will not do
an adequate job of cleaning or sanitizing.
j 6. Empty all syrup from the tanks and discard at
least once a week.
Regular Maintenance Checks
j 1. Rotate the scraper blades to allow both sides of
the knife edge to wear evenly . This will
contribute to self--sharpening and help maintain
fast, efficient freezing.
j 2. Replacescraperbladesthatarebent,
damaged, or worn down.
j 3. Before installing beater, be certain that the
scraper blades are properly attached over the
beater pins.
j 4. Check the rear shell bearing for signs of wear
(excessive mix leakage in rear drip pan) and be
certain it is properly cleaned.
j 5. Using a screwdriver and cloth towel, keep the
rear shell bearing and the female hex drive
socket clean and free of lubricant and mix
deposits.
j 6. Dispose of o--rings and seals if they are worn,
torn, or fit too loosely, and replace with new
ones.
j 7. Follow all lubricating procedures as outlined in
“Assembly”.
j 8. On air--cooled units, check the condenser for
accumulation of dirt and lint. A dirty condenser
will reduce the efficiency and capacity of the
machine. The condenser should be cleaned
monthly with a soft brush. Never use
screwdrivers or other metal probes to clean
between the fins.
Note: For machines equipped with an air filter,
it will be necessary to vacuum clean the filters
on a monthly schedule.
j 7. Thoroughly clean and sanitize the syrup lines at
least once a week.
j 8. The temperature of the mix in the mix hopper
and the walk--in cooler should be below 40_F.
(4.4_C.).
Model H63Important: Operator Checklist
j 9. On water cooled units, check the water lines for
kinks or leaks. Kinks can occur when the
machine is moved back and forth for cleaning or
maintenancepurposes.Deterioratedor
cracked water lines should be replaced only by
an authorized Taylor mechanic.
051214
29
Winter Storage
Disconnect the freezer from the main power source to
prevent possible electrical damage.
If the place of business is to be closed during the winter
months, it is important to protect the freezer by
following certain precautions, particularly if the
building is subject to freezing conditions.
On water cooled freezers, disconnect the water
supply. Relieve pressure on spring in water valve. Use
air pressure on the outlet side to blow out any water
remaining in the condenser. This is extremelyimportant. Failure to follow this procedure may cause
severe and costly damage to the refrigeration system.
Your local Taylor Distributor can perform this service
for you.
Wrap detachable parts of the freezer (such as the
beater, blades, the drive shaft, and the freezer door)
and place them in a dry, protected place. Rubber trim
parts and gaskets can be protected by wrapping with
moisture--proof paper. All parts should be thoroughly
cleaned of dried mix or lubrication accumulations
which attract mice and other vermin.
08 1111
30
Model H63Important: Operator Checklist
Section 8Troubleshooting Guide
PROBLEMPROBABLE CAUSEREMEDY
1. Soft lock message
appears on LCD.
a. More than 24 hours since
the last heat cycle.
b. The power switch is in the
OFF position.
c. The freezer is not in the
AUTO or STANDBY
mode.
d. Mix out condition.d. The level of mix in the mix
a. The freezer must go
through a heat cycle every
24 hours. The freezer
must now be
disassembled and brush
cleaned or placed in a
heat cycle.
b. The power switch must be
in the ON position. The
freezer must now be
disassembled and brush
cleaned or placed in a
heat cycle.
c. The freezer must be in the
AUTO or STANDBY
mode. The freezer must
now be disassembled and
brush cleaned or placed in
a heat cycle.
hopper must be above the
MIX OUT probe before
starting the heat cycle.
The freezer must now be
disassembled and brush
cleaned or placed in a
heat cycle.
PAGE
REF.
14
14
14
14
e. The agitator is not
installed.
f. The agitator is not
rotating.
Model H63Troubleshooting Guide
31
e. The agitator must be
cleaned and installed
before starting the heat
cycle. The freezer must
now be disassembled and
brush cleaned.
f. The agitator must be
cleaned before starting
the heat cycle.
Disassemble the freezer
and brush clean.
24
24
PROBLEMPROBABLE CAUSEREMEDY
PAGE
REF.
2. Hard lock message
appears on LCD.
3. No product being
dispensed with draw valve
open and machine in the
AUTO mode.
a. There has been a
thermistor failure (freezing
cylinder, hopper, or glycol)
during the heat treatment
process.
b. More than 14 days since
last brush cleaning.
a. There is a freeze-up in the
mix inlet hole.
b. The assembled air tubes
are installed incorrectly.
c. Beater rotating
counter-clockwise.
d. There is an inadequate
amount of mix in the
hopper.
a. The freezer must be
13
disassembled and brush
cleaned.
b. The freezer must be
13
disassembled and brush
cleaned every 14 days.
a. Call a service technician
-- -- -to adjust hopper
temperature.
b. Install in the mix inlet hole,
23
using the end with the
hole in it. Pin on inner air
tube must be positioned at
the bottom of notch in the
outer air tube.
c. Contact service technician
-- -- -to correct rotation to
clockwise.
d. Fill the hopper with mix.23
4. The product is too stiff.a. Improper lubrication of
torque rotor o-rings.
b. Improper consistency
control adjustment.
c. The torque rotor is
binding.
d. Torque arm not installed.d. Install torque arm.21
a. Lubricate the o-rings
properly.
b. Product, with no syrup
blended (vanilla), should
be dispensed at 26_ to
28_F. (-3.3_ to -2.2_C.).
c. Before installing the
torque arm, check to see
if the torque rotor can be
rotated freely without
binding.
19
11
21
32
Model H63Troubleshooting Guide
PROBLEMPROBABLE CAUSEREMEDY
PAGE
REF.
5. The product is too soft.a. Improper consistency
control adjustment.
b. The torque rotor is
binding.
c. Improper lubrication of
torque rotor o-rings.
d. Lubrication of torque rotor
guide bearing.
e. Not enough air space
around unit (air-cooled).
f. The scraper blades are
worn.
g. Dirty condenser
(air-cooled)
h. The mix is out-of-date.h. Use only fresh mix.24
i. Loss of condenser
cooling.
a. Product, with no syrup
11
blended (vanilla), should
be dispensed at 26_ to
28_F. (-3.3_ to -2.2_C.).
b. Before installing the
19
torque arm, check to see
if the torque rotor can be
rotated freely without
binding.
c. Lubricate the o-rings
20
properly.
d. Do not lubricate the guide
19
bearing.
e. Allow for adequate air flow
across the condenser.
f. Replace regularly.29
g. Clean regularly.29
i. Locate cause of water
-- -- --
loss and correct.
2
6. The mix in the hopper is
too cold.
7. The mix in the hopper is
too warm while in the
AUTO mode.
8. The drive shaft is stuck in
the gear box coupling.
a. The temperature is out of
adjustment.
a. The temperature is out of
adjustment.
b. The hopper cover is not in
position.
a. Rounded corners of drive
shaft, coupling, or both.
b. Mix and lubricant collected
in the drive coupling.
a. Call a service technician
to adjust hopper
temperature.
a. Call a service technician
to adjust hopper
temperature.
b. Place the cover in
position.
a. Call service technician to
correct cause and replace
the necessary
components. Do not
lubricate end of drive
shaft.
b. Brush-clean rear shell
bearing area regularly.
-- -- --
-- -- --
24
18
29
Model H63Troubleshooting Guide
33
PROBLEMPROBABLE CAUSEREMEDY
PAGE
REF.
9. The freezing cylinder walls
are scored.
10. Excessive mix leakage
from the dispensing spout.
11. Excessive mix leakage
into the rear drip pan.
a. The beater assembly is
bent.
b. The front bearing is
missing or worn.
c. The gear box is out of
alignment.
d. The beater pins are
broken.
a. The draw valve o-rings
are worn or missing.
b. There is unadequate
lubrication on the draw
valve o-rings.
c. The wrong type of
lubricant was being used
(Example: petroleum base
lubricant).
a. Worn or missing seal on
drive shaft.
a. Call a service technician
-- -- -to repair or replace beater
and to correct cause of
insufficient mix in freezing
cylinder.
b. Install or replace front
20
bearing.
c. Call a service technician
-- -- -to realign gear box.
d. Call service technician to
29
repair or replace.
a. Replace regularly.36
b. Lubricate properly .20
c. Use food grade lubricant
18
(Example: Taylor Lube
High Performance).
a. Replace regularly.29
b. Inadequate lubrication of
drive shaft.
b. Follow lubrication
procedures in “Assembly”.
c. Bad rear shell bearing.c. Call service technician to
replace rear shell bearing.
d. Drive shaft and beater
d. Call service technician.-- -- --
working forward.
e. Seal installed inside-out
e. Install correctly.18
on drive shaft.
18
-- -- --
34
Model H63Troubleshooting Guide
PROBLEMPROBABLE CAUSEREMEDY
PAGE
REF.
12. No freezer operation after
placing unit in the AUTO
mode.
13. Liquid Crystal Display is
blank after power switch is
placed in the ON position.
14. Product not feeding into
freezing cylinder.
a. Unit unplugged.a. Plug into wall receptacle.-- -- --
b. Circuit breaker off or
blown fuse.
c. Beater motor out on reset.c. Clear the tone and reset
b. Turn circuit breaker on or
replace fuse.
-- -- --
11
freezer.
d. Compressor off on high
pressure cut out.
d. Clear the tone. Place unit
in the AUTO mode. If
15
problem persists, contact
service technician.
e. Water turned off
e. Re-establish water supply.-- -- --
(water-cooled units.)
a. Unit unplugged.a. Plug into wall receptacle.-- -- --
b. Circuit breaker off or
blown fuse.
c. Screen intensity out of
adjustment.
b. Turn circuit breaker on or
replace fuse.
c. Call service technician to
adjust.
-- -- --
-- -- --
a. Inadequate mix in hopper.a. Fill hopper with mix.23
b. Mix inlet hole frozen up.b. Hopper temperature
needs adjustment. Call
service technician.
c. Assembled air tubes
installed incorrectly.
c. Install in mix inlet hole,
using end with the hole in
it. Pin on inner air tube
must be positioned at the
bottom of the notch in the
outer air tube.
-- -- --
23
Model H63Troubleshooting Guide
35
Section 9Parts Replacement Schedule
PART DESCRIPTIONEVERY 3 MONTHSEVERY 6 MONTHSANNUALLYQTY.
Drive Shaft SealX1
Scraper BladesX2
Freezer Door GasketX1
Front BearingX1
Draw Valve O-RingsX2
Torque Rotor Guide BearingX1
Torque Rotor O-RingsX2
Inner Air Tube O-RingsX3
Outer Air Tube O-RingsX2
Double Ended BrushInspect & Replace if
Necessary
Black Bristle Brush, 1” x 2”Inspect & Replace if
Necessary
White Bristle Brush, 1-1/2” x 2”Inspect & Replace if