Read all warnings and instructions. Save these instructions.
MMU0037 Rev: C
Contents
5 Chapter 1: Warnings
5 Important Safety and Health Information
5 Use of Force Policy6 Software Update
7 Chapter 2: General Information
7 What is the X2 CEW?7 Neuro Muscular Incapacitation (NMI)8 Basic X2 CEW Electrical Theory
9 Chapter 3: Features
9 X2 CEW Features9 Safety Switch
10 Index Finger Rest
10 Arc display/Re-energize/Cartridge advance (ARC) Switch
10 Performance Power Magazine (PPM) Battery Pack
11 Changing the PPM (or Other Battery Pack)
12 Tactical Performance Power Magazine (TPPM) Battery Pack
12 Automatic Shut-Down Performance Power Magazine (APPM) Battery Pack
12 Trigger-Initiated Shut Down Only Option
12 Trigger- and ARC Switch-Initiated Shut Down Option
13 Replacing the APPM with a Dierent Battery Pack
13 Advanced Central Information Display (CID)
13 Cartridge Icons
14 System Status Icons
15 Operating Mode Icons
15 Battery Level Icons
16 Sample CID Displays
17 Probe-Deployment Mode
18 Spark Duration
18 ARC Switch
18 Top LASER
18 Bottom LASER
19 Mechanical Sights
19 Tactical Accessory Power Interface
19 LED Flashlight
20 Selector Switch
2
20 Trigger Switch
21 Ergonomic Grip Design
21 Semi-Automatic Mode
24 Manual Mode
24 Arc display/Re-energize/Cartridge advance (ARC) Switch Functions
24 Trigger Functions
28 Conguring the X2 CEW and Viewing the System Status
28 Setting the Sighting Options
28 Viewing the System Information
29 Viewing the Battery Pack Information
31 Chapter 4: Cartridges & CEW Operation
31 Remove the Shipping Cover from the Smart Cartridge
33 Standard-Range (15 ft/4.6 m and 25 ft/7.6 m) Smart Cartridges
33 Long-Range (35 ft/10.7 m) Smart Cartridges
33 Smart Cartridges General Instructions
34 AFID
34 Load the Smart Cartridges
36 Cartridge Release Button
37 Unloading
39 Selecting Cartridges
39 Aiming and Probe Placement
40 Potential Causes of Reduced or No Eectiveness
41 Warning Arc Display
41 Electrodes
42 Drive-Stun Backup
42 Recommended Drive-Stun Areas for Maximum Eect
44 Chapter 5: Maintenance/Troubleshooting
44 Function Test
45 What to Do Following CEW Use
45 Considerations for Handling Used Probes
46 Eects On Animals
46 Police/Military K-9 Caution
46 Uploading Software Revisions
46 Dataport Download Kit
47 USB Connection Status
47 EVIDENCE Sync Software
47 Trilogy Log
47 Event Log
48 Pulse Log
48 Engineering Log
48 Time Synchronization
49 X2 CEW Maintenance and Care
49 Dropped or Wet X2 CEW
50 TASER Online Troubleshooting Guide
50 Product Returns
53 Chapter 7: Additional Items
53 Additional Information
53 TASER Training Academy
54 Medical Research
Contents
4
Warnings
1
Important Safety and Health Information
Read, understand and follow the most current product warnings, safety instructions, and training materials. All
product warnings are not included in this Manual. A Product Warnings document is included with this Conducted
Electrical Weapon (CEW) and the most current warnings are posted on our website at www.TASER.com. The most
current training materials are available by contacting TASER’s Training Department. Do not attempt to use this
CEW until you have completed training with a TASER International, Inc. (TASER) Certied Instructor.
WARNING
Complete Training First
Signicant dierences exist between each of the TASER CEW models. Do not use or attempt to use any CEW model unless you
have been trained and certied by a Certied TASER Instructor on that particular model.
Read and Obey
Read, study, understand, and follow all instructions, warnings, information, training bulletins and relevant TASER training
materials before using the TASER X2™ CEW. Failure to comply with the product instructions, warnings, information, training
bulletins, and TASER training materials could result in death or serious injury to the user, force recipient, and others.
Obey Applicable Laws
Use of CEWs must be legally justied and comply with applicable federal, state, and local laws and regulations. The decision
to use a CEW in a particular manner or circumstance must follow applicable law enforcement agency Guidance.
Conducted Electrical Weapon
•Can temporarily incapacitate target.
•Can cause death or serious injury.
•Obey warnings, instructions and all laws.
•Comply with current training materials and requirements.
•See www.TASER.com.
TASER® CEWs are designed in probe-deployment mode to temporarily incapacitate a person from a safer distance
while reducing the likelihood of serious injuries or death. When used as directed, TASER CEWs have been found
to be safer and more eective than other traditional use-of-force tools and techniques. However, it is important
to remember that the use of force and physical incapacitation, by their very nature, involve risk that someone
will get hurt or may even die from factors that include, but are not limited to: physical resistance, exertion,
individual susceptibilities, and/or unforeseen circumstances. Any use of force, including the use of a CEW, or
physical exertion involves risks that a person may get hurt or die.
For a full list of current warnings, visit www.TASER.com.
Use of Force Policy
Each agency is responsible for creating its own use-of-force policy and determining how TASER CEWs t into
their use-of-force matrix based on legal and community standards. Make sure your agency has a use-of-force
5
policy that addresses TASER CEW use and that this policy is clearly addressed during end-user training.
Software Update
Before using your X2 CEW, conrm with your armorer or other qualied person that the X2 software has been
updated.
Chapter 1 Warnings
6
General Information
2
What is the X2 CEW?
The TASER X2 CEW is a software upgradable, 2-shot weapon manufactured by TASER International, Inc.
The X2 CEW uses 2 replaceable Smart™ cartridges containing compressed nitrogen to deploy two small probes
that are attached to the X2 CEW by insulated conductive wires. The X2 CEW transmits electrical pulses along the
wires and into the body which are designed to aect the sensory and motor functions of the peripheral nervous
system and cause involuntary muscle contractions. The cartridges are available with various wire lengths from
15' to 35' (4.6 meters to 10.7 meters). The X2 CEW deploys the cartridges one at a time. It is possible to apply
energy beyond the initial burst to a deployed cartridge without deploying the remaining cartridge. It also is
possible to apply a Warning Arc display or drive-stun without deploying any of the cartridges loaded in the CEW.
The X2 CEW has an internal memory that stores the operating software and a record of every deployment. See the
Trilogy Log section in this manual for more details. The X2 CEW’s Trilogy™ log can be downloaded to EVIDENCE.
com services. Those who do not have an EVIDENCE.com account can use Oine EVIDENCE Sync software to
download a simplied log to a local computer.
The X2 CEW has an estimated useful life of 5 years.
Neuro Muscular Incapacitation (NMI)
TASER technology is designed to use electrical impulses similar to those in your body's nervous system to cause
stimulation of the sensory and motor nerves. Neuro Muscular Incapacitation (NMI) occurs when a CEW is able
to cause involuntary stimulation of both the sensory nerves and the motor nerves. It is not dependent on pain
and can be eective on subjects with a high level of pain tolerance.
Previous generations of stun guns primarily aected the sensory nerves only, resulting in pain compliance.
7
A subject with a very high tolerance to pain (e.g., a drug abuser, person in serious psychological distress, or
a trained, focused ghter) might not be aected by the pain or might be able to ght through the pain of a
traditional stun gun.
Basic X2 CEW Electrical Theory
• Electricity must be able to ow between the probes or the electrodes to deliver an electrical charge and
will generally follow the path of least resistance.
• The greater the spread between the probes on the target, generally the greater the eectiveness.
• Electricity will generally not pass to others in contact with the subject unless contact is made directly
between or on the probes, or the wires are touched.
• Electricity can arc through most clothing, and even some bullet-resistant materials.
• Exposure to water will not increase the power to the subject (the delivered electrical charge is xed inside
the TASER CEW, and will not increase signicantly even with environmental changes).
• The X2 CEW’s Rotational-Pulse Drive™ technology rotates discharges across the 2 cartridge bays. This
alternation of pulsed output across multiple cartridges allows a single X2 CEW to aect up to 2 subjects
simultaneously but was primarily designed to give the operator an immediate back up shot in case of a
miss.
• The Rotational Pulse Drive technology supports cross connection, or X Connect™ technology, which
can make the X2 CEW eective even if some probes do not hit the target. As long as one top probe and
one bottom probe hit the subject, the circuit can be completed, even if the probes were deployed from
dierent cartridges.
• The Current Metering technology is designed to deliver optimal output.
• Medical studies have found that modern pacemakers and implanted cardiac debrillators withstand
external electrical debrillators many orders of magnitude stronger than the TASER CEW conducted energy
pulses.
Ambidextrous safety can be operated from either side of the CEW.
• Safety switch down (SAFE).
• Safety switch up (ARMED) and ready to deploy.
• Do not block the safety on one side of the X2 CEW while attempting to move it on the other side. This can
break the safety and disable the CEW.
• With default settings, if the X2 CEW’s safety switch is left in the up (ARMED) position for more than 20 minutes,
the system goes into low power mode to reduce the amount of power consumed. Power is still consumed
and will eventually drain the battery if the ‘safety switch remains in the ‘ARMED’ position. To re-arm the CEW,
shift the safety to the down (SAFE) position, and then shift it back to the up (ARMED) position.
9
Up (ARMED)
Down (SAFE)
Index Finger Rest
On each side of the X2 CEW is an ergonomically designed rest upon which to place the tip of your index nger
when you are not pulling the trigger switch or pressing the ARC switch.
The ARC switch is used to employ a Warning Arc display, select cartridges, and select menu items during system
programming and option selection. ARC switch functions are described in the Arc display/Re-energize/Cartridge advance (ARC) Switch and Conguring the X2 CEW and Viewing the System Status sections of this manual.
Performance Power Magazine (PPM) Battery Pack
The Performance Power Magazine is a lithium energy cell power supply system for the X2 CEW.
Chapter 3 Features
10
NOTE: X2 battery packs will not work with the X3® or X26™ CEWs, and battery packs designed for the X3 or X26
CEWs will not work with the X2 CEW.
Do not store the PPM anywhere that the gold contacts on the top of the PPM may touch metal objects. If you
cause an electrical short between these contacts, the short will drain the lithium energy cells and may cause the
pack itself to become dangerously hot.
The PPM battery has enough power for approximately 500 5-second discharges depending on temperature,
environment, use of the ashlight, and other factors. The PPM battery will deplete faster in colder weather than
warm weather. Likewise, the battery will deplete faster with the ashlight active.
For more information on installing the PPM, see the Changing the PPM section in this manual.
NOTE: Other battery pack options are available for the X2 CEW. See the Tactical Performance Power Magazine (TPPM) Battery Pack and Automatic Shut-Down Performance Power Magazine (APPM) Battery Pack sections in
this manual.
Changing the PPM (or Other Battery Pack)
1 Point the CEW in a safe direction.
2Shift the safety switch to the down (SAFE) position.
3 Remove the Smart cartridges. See the Unloading section in this manual for more information.
4 To unload the PPM, depress the PPM release button and remove the PPM from the handle of the CEW.
11
Release Button
5 Inspect the battery contacts. Ensure that they appear in working order and are free from dirt or other residue
that may interrupt the battery connection to the CEW.
6 Install the new PPM and ensure that it is fully inserted into the X2 CEW. Apply sucient force to ensure the
PPM is fully seated. When the PPM battery pack seats properly, the PPM release button should pop out from
the recessed position with an audible click.
Chapter 3 Features
Tactical Performance Power Magazine (TPPM) Battery Pack
The optional TPPM has an extension to provide a larger grip on the CEW. The TPPM does not hold an extra cartridge.
Automatic Shut-Down Performance Power Magazine (APPM) Battery Pack
The optional APPM is a modied battery pack that shuts down the output of the X2 CEW after 5 seconds and
also contains a built-in speaker that alerts you to the impending shut down.
Under stressful situations, audio exclusion might prevent you from hearing the alert from the APPM.
There are two ways your agency can congure your CEW to work with the APPM. With the default option, shut
down will occur 5 seconds after a trigger-initiated energy burst, but ARC switch functioning will not be aected.
With the other option, shut down will occur after 5 seconds whether you press the trigger or the ARC switch. To
use the second option, the agency must congure the CEW through EVIDENCE.com.
Automatic Shut-Down Performance Power Magazine (APPM) Battery Pack
Trigger-Initiated Shut Down Only Option
The APPM provides an audible beeping alert for the last 2 seconds of a trigger-initiated cycle before automatically
shutting down the cycle. After 5 seconds’ deployment duration, the energy burst will stop even if your nger is
still pulling the trigger switch. To reenergize the deployed cartridge, rst ensure that your nger is o the trigger
switch, and then press the ARC switch.
With the APPM's trigger-initiated shut down option, pressing the ARC switch before the 5-second, triggerinitiated cycle has ended and holding the ARC switch will cause the cycle to continue past the 5-second limit.
Automatic Shut-Down Performance Power Magazine (APPM) Battery Pack
Trigger- and ARC Switch-Initiated Shut Down Option
The APPM provides an audible beeping alert for the last 2 seconds of a trigger- or ARC switch-initiated cycle
before automatically shutting down the cycle. After 5 seconds’ deployment duration, the energy burst will stop
Chapter 3 Features
12
even if your nger is still pulling the trigger switch or pressing on the ARC switch. To reenergize the deployed
cartridge, rst ensure that your nger is o the trigger switch, and then press the ARC switch. To reenergize the
ARC switch, remove your nger from the ARC switch and re-press the ARC switch.
Automatic Shut-Down Performance Power Magazine (APPM) Battery Pack
Replacing the APPM with a Dierent Battery Pack
Your CEW will recognize the APPM as a unique type of battery pack. If you remove the APPM and replace it
with a dierent type of battery pack, the X2 CEW will return to its normal conguration. That is, there will no
longer be an audio alert, and the energy cycle will continue after 5 seconds if your nger is still holding down
the trigger or ARC switch. Always conrm that the CEW performs as expected before returning it to duty after
changing any battery pack.
Remove the cartridges before testing the CEW function. See the Unloading section in this manual for more
information.
Advanced Central Information Display (CID)
The Advanced CID is a monochrome organic light emitting diode (OLED) on the back of the X2 CEW that provides
information about the CEW. When the safety switch is shifted into the up (ARMED) position, the CID will display
the cartridge bays and battery status.
Selected Cartridge
Operating Mode
Cartridge Icons
35-Foot Cartridges
Energy Cell Indicator:
81-100% Remaining
Left to right: 15-, 25-, and 35-foot live cartridges. These cartridges have not been
deployed.
Training cartridges (blue blast doors) will display with a yellow icon.
Loading training cartridges into the X2 CEW will not aect the CEW’s ability to
deploy. If both live and training cartridges are loaded in the X2 CEW, both ring
bays remain active. Loading a training cartridge into an X2 CEW will not lock a
live cartridge that is also loaded in the CEW.
The currently selected cartridge will have a yellow bar underneath it. If you pull the
trigger switch, this is the cartridge that will be deployed.
After a cartridge has been expended, the cartridge deployed icon is displayed.
13
Chapter 3 Features
If no cartridge is loaded in the cartridge bay, the space otherwise occupied by a
cartridge icon will be blank.
If something is wrong with the cartridge, the cartridge bay error icon is displayed.
The cartridge might not deploy. See the Load the Smart Cartridges section in this
manual for instructions on loading and unloading Smart cartridges from an X2 CEW.
When the CEW is in the Semi-Automatic mode, the loaded cartridge icon indicates
that the next trigger pull will deploy a cartridge.
System Status Icons
The system status icons are designed to inform you of a fault in the X2 CEW. It is a fault indicator only, and it
is the user’s responsibility to heed the fault indicators, conduct proper maintenance and repair, and ensure
that the CEW is working properly before any use. Failure to heed the system status icons could cause serious
injury or death.
All faults are recorded in the X2 CEW’s Engineering log.
Major Fault indication. A yellow triangle in the upper-right side of the CID indicates
that the logging or date and time functions are not working properly. The CEW will
still produce an electrical output (e.g., the CEW should still arc and deploy cartridges),
but the accountability functions are compromised.
Shift the safety switch to the down (SAFE) position and then to the up (ARMED)
position; the fault may clear.
Whether the fault clears or not, it will be recorded in the Engineering log. If the fault
did not clear, the CEW may need to be repaired or replaced. See the Product Returns
section in this manual for instructions.
Critical Fault indication. A yellow stop sign in the upper-right side of the CID indicates
a system failure.
Critical faults are rare. Shift the safety switch to the down (SAFE) position and then
to the up (ARMED) position; the fault may clear.
If the fault does not clear, do NOT attempt to use the CEW. The CEW may need to be
repaired or replaced. See the Product Returns section in this manual for instructions.
NOTE: If a fault icon appears in the position normally associated with the cartridge
status icon, this usually indicates a fault with a cartridge and not necessarily a critical
CEW fault. Replace the cartridge and see if the icon goes away. See the Unloading
section in this manual for instructions on loading and unloading Smart cartridges
from an X2 CEW.
Chapter 3 Features
14
Invalid Battery Pack. If you see a blinking exclamation point and battery icon, this
indicates that the CEW did not recognize the battery correctly. Remove the battery
pack and reinsert it. If the error is still present, try another battery pack. If the icon still
displays, this usually indicates that something has happened to the battery connector
inside the CEW and the CEW should be serviced. See the Product Returns section in
this manual for instructions.
An APPM battery pack is installed in the CEW. See the Automatic Shut-Down Performance Power Magazine (APPM) Battery Pack section in this manual for more information.
A TASER CAM HD recorder is installed in the CEW. See the TASER CAM HD Operating Manual for more information.
A TASER CAM HD recorder with the automatic shuto (AS) feature is installed in the
CEW. See the TASER CAM HD Operating Manual for more information.
When you plug the USB connection into the X2 CEW, the USB connection status icon
will appear. See the USB Connection Status section in this manual for more information.
Operating Mode Icons
This is the icon for the Semi-Automatic mode. The CEW is shipped in Semi-Automatic mode.
This is the icon for the Manual mode.
Battery Level Icons
When the safety switch is in the up (ARMED) position, the CID will display the percentage of battery power
remaining. Remaining capacity will display in 20 percent increments.
When the battery level drops to 20 percent, TASER International recommends that the battery pack be replaced.
Battery
81– 100%
Battery
61– 80%
Battery
41– 60%
Battery
21– 40%
15
Chapter 3 Features
When the battery capacity is at 1–20 percent, the CID will ash the
warning LO B AT T on the CID when the safety switch is cycled to the
up (ARMED) position.
If the battery capacity is at 1–20 percent, and the CEW is being
discharged, this icon displays in the lower-right portion the CID.
Battery
0 – 20%
Blinking
When the TASER CAM HD battery is depleted, the CID will ash the
warning RECHARGE BATTERY on the CID when the safety switch is
cycled to the up (ARMED) position.
When the PPM, TPM, or APPM battery is depleted, the CID will ash
the warning CHANGE BATTERY on the CID when the safety switch
is cycled to the up (ARMED) position.
Sample CID Displays
The CID below shows the X2 CEW loaded with a 25-foot and another cartridge. The 25-foot cartridge is selected.
(The leftmost, active cartridge is always selected by default.) The battery is 61–80 percent full, and the SemiAutomatic mode icon displays. There is a cartridge fault.
25-Foot Cartridge
Cartridge Fault
Semi-Automatic
Mode
Battery Capacity
61-80%
The CID below shows an X2 CEW with a battery 61–80 percent full. Only 1 cartridge is loaded, and the SemiAutomatic mode icon displays.
25-Foot Cartridge
25
Semi-Automatic
Mode
Empty Cartridge
Bay
Battery Capacity
61-80%
The CID below shows the Semi-Automatic mode icon and a battery that is 41–60 percent full. The rst cartridge
has been deployed, and the second cartridge is selected.
Expended
Cartridge
Semi-Automatic
Mode
25-Foot Cartridge
Battery Capacity
41-60%
The CID below shows the Semi-Automatic mode icon and a battery that is 81–100 percent full, loaded with 25-
Chapter 3 Features
16
and 35-foot cartridges. The 25-foot cartridge is selected; it will be deployed when the trigger is pulled.
25-and 35-Foot
Cartridges
Semi-Automatic
Mode
Battery Capacity
81-100%
The CID below shows the Semi-Automatic mode icon, with two 25-foot training cartridges, and a battery that
is 21–40 percent full. The left cartridge is selected.
25-Foot Training
Cartridges
Semi-Automatic
Mode
Battery Capacity
21-4 0%
The CID below shows the Semi-Automatic mode icon, with one expended cartridge, one 25-foot cartridge that
is currently selected, a battery at 41–60 percent capacity, and an APPM battery pack installed.
APPM
Expended
Cartridge
Semi-Automatic
Mode
25-Foot Cartridge
Battery Capacity
41-60%
The CID below shows the manual mode icon, with one 25-foot cartridge that is currently selected, a 35-foot
cartridge, a battery at 81–100 percent capacity, and a TASER CAM HD recorder installed.
TASER CAM
HD Recorder
Manual Mode
25-Foot Cartridge
35-Foot Cartridge
Battery Capacity
81-100%
Probe-Deployment Mode
When the X2 CEW trigger switch is pulled and then released, it delivers an automatic 5-second Precision Shaped
Pulse™ deployment & cycle (unless the safety switch is shifted to the down (SAFE) position during those 5 seconds).
In probe-deployment mode, the CID display shows the deployment cycle duration for the most recent cartridge
deployed. If you deploy a second Smart cartridge a few seconds later (while the rst cycle is running), the CID
will stop showing data for the rst cartridge (though the rst cartridge will still complete its deployment cycle)
and start displaying the deployment cycle duration for the second cartridge.
17
The cycle can be stopped at any time by shifting the safety switch to the down (SAFE) position. If both cartridges
are cycling and the safety switch is moved to the down (SAFE) position, then the electrical cycle will stop for
BOTH cartridges.
Chapter 3 Features
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