Taser CAM HD 26820, CAM HD 26810 User Manual
TASER CAM HD Recorder
User Manual
Models 26810, 26820
IMPORTANT SAFETY INSTRUCTIONS
Read all warnings and instructions. Save these instructions.
The most up-to-date warnings and instructions are available at www.axon.com
MMU0036 Rev: E
Contents
1 Chapter 1: Warnings and Cautions
1 General Safety Information
1 Battery Safety Information
2 Safety Information: General Maintenance & Use
3 Safety Information: Loss of Data
4 Chapter 2: General Overview
4 What is the TASER CAM HD Recorder?
4 TASER CAM HD General Features
4 Automatic Shut-Down TASER CAM HD Recorder
5 In the Box
5 Further Reading
7 Chapter 3: Charging the TASER CAM HD Recorder
7 Charging the TASER CAM HD Recorder Using the Wall Power Charging Cable
8 Charging the TASER CAM HD Recorder Using the PC USB Download Cable
10 Chapter 4: Operating the TASER CAM System
10 Testing the TASER CAM HD Recorder
11 Using the TASER CAM HD Recorder
13 Chapter 5: Records
13 Downloading, Uploading, and Viewing Records
14 Chapter 6: Firmware Update
15 Chapter 7: Use and Care
15 Storage
15 Cleaning
15 Lens
15 Gold Contacts
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15 Battery
15 Replacing the TASER CAM Battery
16 Chapter 8: CID Icons
17 Chapter 9: Troubleshooting
17 Troubleshooting the TASER CAM HD Recorder
TASER CAM HD Recorder User Manual
Contents
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Chapter 1: Warnings and Cautions
General Safety Information
Read, study, understand, and follow all instructions, product manuals, warnings, information,
training bulletins, and TASER training materials before using the TASER CAM HD system. Failure to comply could result in injury, system malfunctions, or loss of data.
5-Second Discharge Cuto and Audio Alert. The optional Automatic Shut-Down TASER CAM HD recorder
will stop a continual CEW trigger discharge at 5 seconds (even if the user continues to hold back the
trigger) and require the user to depress the ARC switch for an additional cycle. Depending on how
the Automatic Shut-Down TASER CAM HD recorder is congured, an ARC switch (in an X2 CEW) discharge may stop after 5 seconds. The CEW programmed with the Automatic Shut-Down TASER CAM
HD Recorder makes an audible alert 2 seconds before the CEW output cycle ends. Under high stress
circumstances or noisy environments, the user may not hear the audible warning.
Battery Safety Information
Failure to maintain the TASER CAM HD battery as instructed may cause the battery, CEW, or
system to malfunction or fail to function properly or optimally. Follow and comply with the
following instructions to reduce the risk of malfunction, including failure:
Charge the Battery Before Use. The TASER CAM HD battery must be charged and functional prior to use.
Be aware that a battery can fail to function, fail to charge, fail to maintain a charge, or deteriorate over
time. Properly maintain the battery and ensure that it is fully functional. If the battery is not fully func-
tional, immediately replace it with a fully functional battery. See the TASER CAM HD Battery Replacement
Guide for instructions.
Cleaning Battery Terminals. In case the battery terminals (electrical contacts) are contaminated, clean
the terminals with a dry cloth before use. Otherwise power failure or charge failure may occur due to
the poor connection between the battery and the electronic circuitry of the device.
To prevent potential injuries, leaking, overheating, or explosion of batteries, please be advised
to take the following precautions:
Battery Fluid Contact with Skin or Eyes. In case the battery uid gets into the eyes due to the leakage of
the battery, do not rub the eyes. Rinse the eyes with clean running water, and seek medical attention
immediately. Battery uid’s contact with the eyes or skin could cause serious injury, including a loss
of eyesight.
Extreme Temperatures. Do not expose the battery to excessive heat, cold, or water. Do not use or leave
the battery near a heat source or at a very high temperature (for example, re, heater, in strong direct
sunlight, or in a vehicle in extremely hot weather). Otherwise, the battery may overheat, cause a re,
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TASER CAM HD Recorder User Manual
or its performance will be degenerated and its service life will be shortened.
Static Electricity. Keep the battery away from sources of static electricity. Static electricity can cause
damage to the battery, which could result in serious injury.
Replacement. The rechargeable battery in the TASER CAM HD system may be replaced by a qualied
technician. Do not use any battery other than those designated by Axon. Doing so may cause battery
explosion, battery leakage, system damage, injury, or re.
Handling. Do not carry or store the TASER CAM HD recorder in places where the battery contacts may
become dirty or short-circuited. To avoid risk of re, burns, or damage to your battery pack, do not
allow a metal object to touch the battery contacts. Do not strike or throw the battery against hard
surfaces. Do not directly solder the battery or pierce the battery with a nail or other sharp object. Never disassemble, short circuit, or heat batteries or put batteries in a re. Doing so may cause battery
explosion, battery leakage, system damage, injury, or re.
Abnormal Appearance. If the battery gives o an odor, generates heat, becomes discolored or deformed, or in any way appears abnormal during use, recharging, or storage, immediately remove it
from the device or battery charger and place it in a contained vessel such as a metal box.
Disposal. Dispose of the battery properly; contact your local waste disposal provider regarding local
restrictions on the disposal or recycling of batteries. Do not dispose of the battery in re or heat. The
battery may explode if placed in the re.
Safety Information: General Maintenance & Use
Failure to use or maintain the TASER CAM HD system as instructed may cause the CEW or system to malfunction or fail to function properly or optimally. Follow and comply with the following instructions to reduce the risk of malfunction, including failure or loss of data:
Only Use the TASER CAM HD Recorder with Compatible CEW Models. Do not use the TASER CAM HD
recorder with unapproved CEW models. Use with unapproved CEW models may damage the CEW
and/or TASER CAM HD recorder and will result in the CEW and TASER CAM HD recorder malfunctioning or failing to malfunction properly.
Charging the TASER CAM HD Recorder. Do not insert the TASER CAM HD recorder into a CEW until the
recorder is fully charged. Recharge the TASER CAM HD recorder frequently, before the remaining battery capacity is less than 40 percent. If the battery is not properly charged the CEW and/or the TASER
CAM HD recorder may not work or may fail to function as expected. To charge the recorder, only use
the approved TASER charging cables. Do not recharge the TASER CAM HD recorder out of the recom-
mended temperature range of 32 °F to 104 °F (0 °C to 40 °C). Charging out of this recommended range
may cause damage to the battery and may also cause deterioration of the battery’s characteristics
and cycle life.
Update Software. The TASER CAM HD recorder has the capability for rmware updating. It is important
to acquire, update, and maintain the latest rmware update. Current software may be obtained from
www.axon.com. NEVER disconnect the TASER CAM HD recorder from the USB download cable during
a rmware update, whether you are updating the recorder or CEW.
USB Download Cable. Never shift the CEW safety to the up (ARMED) position or pull the trigger when
the USB download cable is plugged into the TASER CAM HD recorder. Never insert the TASER CAM HD
recorder into a CEW while the TASER CAM HD recorder is connected to a computer or wall charger.
Do not unplug the USB download cable from the PC or TASER CAM HD recorder while downloading
from the device.
Removal of the TASER CAM HD Recorder. Do not remove the TASER CAM HD recorder from the CEW
while the safety is in the up (ARMED) position.
Chapter 1: Warnings and Cautions
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TASER CAM HD Recorder User Manual
EMI. High voltage discharge or electromagnetic interference (EMI) may cause video corruption in the
TASER CAM HD recorder.
Handling the TASER CAM HD Recorder. Avoid dropping the TASER CAM HD recorder. Handle the camera
lens with care; if the camera lens is scratched this may result in a distorted image.
Avoid Exposure to Wet Conditions. If the TASER CAM HD recorder is drenched or immersed in water,
seawater, or other liquid, DO NOT use the recorder until completing the procedure recommended in
the current version of the TASER Instructor Training materials or the product manual. Do not attempt
to dry the recorder with an external heat source, such as a microwave oven or hair dryer. A recorder
that has been damaged as a result of exposure to liquids is not serviceable.
Safety Information: Loss of Data
Failure to maintain the TASER CAM HD recorder or CEW as instructed may cause the system to
malfunction or fail to function properly or optimally. Recorded content in memory may be destroyed or erased by operating mistakes, unit malfunction, or during repair work. Back up and
save important content after each shift and before returning the unit for repair work.
Chapter 1: Warnings and Cautions
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Chapter 2: General Overview
What is the TASER CAM HD Recorder?
The TASER CAM HD recorder is an optional accessory for use with compatible TASER conducted elec-
trical weapons, such as TASER X2 or X26P CEWs. The TASER CAM HD system, with its microphone and
light-sensitive camera, adds audio and video recording capabilities to the CEW. It is also rechargeable.
The TASER CAM HD recorder can be congured without the audio recording capability for locations
where audio recording is restricted. Conguration settings are available in the Evidence Sync software.
The TASER CAM HD recorder works with Evidence Sync software to download audiovisual les onto a
local computer or server and store them in a searchable library. Files may also be stored on the Evidence.com website, oering digital storage in a secure and easily accessible environment.
TASER CAM HD General Features
The TASER CAM HD recorder improves upon the previous TASER CAM product with color footage and
superior image quality.
A fully charged battery will provide enough power for approximately 100 ve-second rings at 77°F
(25 °C) and one hour of video/audio recording at maximum video resolution and frame rate. The
TASER CAM HD recorder can store 1 hour of records. After that, new footage will overwrite the oldest
footage in 10-minute segments.
The TASER CAM system records both video and audio when the safety is in the up (ARMED) position,
and stops recording when the safety is in the down (SAFE) position.
Note: There is an approximate 2-second delay between the safety switch being placed in the up
(ARMED) position and when the TASER CAM begins to record.
The TASER CAM HD recorder stores the video and audio records; the CEW stores the ring records.
Because these data are kept in dierent places, the same recorder and CEW should be used together.
Automatic Shut-Down TASER CAM HD Recorder
The optional auto shut-down TASER CAM HD (AS) recorder is a modied recorder that shuts down
the output of the CEW after 5 seconds and also contains a built-in speaker that alerts the user to the
impending shut down. The AS recorder provides an audible beeping alert for the last 2 seconds of a
ring cycle before automatically shutting down the cycle.
There are 2 ways your agency may have congured your X2 CEW to work with the TASER CAM HD AS
recorder. With one option, shut down will occur 5 seconds after a trigger-initiated energy burst, but
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