Taser CAM 22001, CAM 22003, CAM 22002, CAM 22000 User Manual
TASER® CAM™ Recorder
User Manual
Models 22000, 22001, 22002, 22003
IMPORTANT SAFETY INSTRUCTIONS.
Read all warnings and instructions. Save these instructions.
MMU0041 Rev: B
Contents
4 Chapter 1: Warnings & Cautions
4 General Safety Information
4 Battery Safety Information
6 Safety Information: General Maintenance & Use
7 Safety Information: Loss of Data
8 Chapter 2: General Overview
8 What is the TASER CAM Recorder?
8 TASER CAM General Features
8 Minimum System Requirements
9 In the Box
10 Chapter 3: Charging
10 Charging the TASER CAM Recorder
10 Charging the TASER CAM Recorder Using the Wall Power Charging Cable
12 Chapter 4: Software Installation
12 Installing the EVIDENCE Sync Software
13 Chapter 5: Conguration
13 Conguring the TASER CAM Recorder with EVIDENCE Sync Software
14 Viewing Device Information
15 Chapter 6: Operation
15 Operating the TASER CAM System
15 Testing the TASER CAM Recorder
16 Using the TASER CAM Recorder
17 Chapter 7: Records
17 Downloading and Viewing Records
17 Uploading Records to EVIDENCE.com Services with EVIDENCE Sync Online
Software(Available with Evidence Sync 1.30 and Above)
18 Viewing Uploaded Videos (Online)
19 Viewing the ECD Data (Online)
19 Downloading Records to Your Computer with EVIDENCE Sync Oine Software
20 Viewing Downloaded Videos (Oine)
21 Viewing the ECD Data (Oine)
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22 Chapter 8: Use & Care
22 Storage
22 Cleaning the Lens
22 Cleaning the Gold Contacts
22 Battery
23 Chapter 9: Troubleshooting
23 Troubleshooting the TASER CAM
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Contents
Warnings & Cautions
General Safety Information
CAUTION
Read, study, understand, and follow all instructions, product manuals, warnings, information, training
bulletins, and TASER training materials before using the TASER CAM system. Failure to comply could
result in injury, system malfunctions, or loss of data.
Battery Safety Information
1
CAUTION
Failure to maintain the TASER CAM as instructed may cause the battery, X26 ECD or system to malfunction
or fail to function properly or optimally. Follow and comply with the following instructions to reduce the
risk of malfunction, including failure:
Charge the Battery Before Use. The TASER CAM battery must be charged and functional prior to use.
Be aware that a battery can fail to function, fail to charge, fail to maintain a charge, or deteriorate over
time. Properly maintain the battery and ensure that it is fully functional.
Cleaning Battery Terminals. In case the battery terminals (electrical contacts) are contaminated, clean
the terminals with a dry cloth before use. Otherwise power failure or charge failure may occur due to the
poor connection between the battery and the electronic circuitry of the device.
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WARNING
To prevent potential injuries, leaking, overheating or explosion of batteries, please be advised to take
the following precautions:
Battery Fluid Contact with Skin or Eyes. In case the battery uid gets into the eyes due to the leakage
of battery, do not rub the eyes. Rinse the eyes with clean running water, and seek medical attention
immediately. Battery acid’s contact with the eyes or skin could cause serious injury, including a loss of
eyesight.
Extreme Temperatures. Do not expose the battery to excessive heat, cold, or water. Do not use or leave
the battery near a heat source or at a very high temperature (for example, re, heater, in strong direct
sunlight, or in a vehicle in extremely hot weather). Otherwise, the battery may overheat, cause a re, or
its performance will be degenerated and its service life will be shortened.
Static Electricity. Keep the battery away from sources of static electricity. Static electricity can cause
damage to the battery, which could result in serious injury.
Disassembly. Do not disassemble or alter the TASER CAM recorder in any way. Doing so may result in
injury or damage to the unit, and voids the warranty.
Handling. Do not carry or store the TASER CAM recorder in places where the battery contacts may
become dirty or short-circuited. To avoid risk of re, burns, or damage to your battery pack, do not allow
a metal object to touch the battery contacts. Do not strike or throw the battery against hard surfaces. Do
not directly solder the battery or pierce the battery with a nail or other sharp object. Never disassemble,
short circuit, or heat batteries or put batteries in a re. Doing so may cause battery explosion, battery
leakage, system damage, injury, or re.
Abnormal Appearance. If the battery gives o an odor, generates heat, becomes discolored or
deformed, or in any way appears abnormal during use, recharging, or storage, immediately remove it
from the device or battery charger and place it in a contained vessel such as a metal box.
Disposal. Dispose of the battery properly; contact your local waste disposal provider regarding local
restrictions on the disposal or recycling of batteries. Do not dispose of the battery in re or heat. The
battery may explode if placed in the re.
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Chapter 1 Warnings & Cautions
Safety Information: General Maintenance & Use
CAUTION
Failure to use or maintain the TASER CAM system as instructed may cause the ECD or system to
malfunction or fail to function properly or optimally. Follow and comply with the following instructions
to reduce the risk of malfunction, including failure or loss of data:
Charging the TASER CAM recorder. Do not insert the TASER CAM recorder into an X26 ECD until the
recorder is fully charged. Recharge the TASER CAM recorder frequently, before the remaining battery
capacity is less than 50 percent. If the battery is not properly charged the ECD and/or the TASER CAM
may not work or may fail to function as expected. To charge the recorder, only use the approved TASER
charging cables. Do not recharge the TASER CAM recorder out of the recommended temperature range
of 32 °F to 104 °F (0 °C to 40 °C). Charging out of this recommended range may cause damage to the
battery and may also cause deterioration of the battery’s characteristics and cycle life.
Update Software. The TASER CAM recorder has the capability for rmware updating. It is important to
acquire, update, and maintain the latest rmware update. Current software may be obtained from www.
TASER.com. NEVER disconnect the TASER CAM recorder from the USB download cable during a rmware
update, whether you are updating the recorder or X26 ECD.
Programming. Never connect a PC or wall charger to a TASER CAM recorder that is updating the X26
programming (“P” indicated on the CID).
USB download cable. Never shift the ECD safety to the up (ARMED) position or pull the trigger when the
USB download cable is plugged into the TASER CAM recorder. Never insert the TASER CAM recorder into
an X26 ECD while the TASER CAM recorder is connected to a computer or wall charger. Do not unplug
the USB download cable from the PC or TASER CAM recorder while downloading from the device.
Removal of the TASER CAM recorder. Do not remove the TASER CAM recorder from the ECD while the
safety is in the up (ARMED) position.
Keeping the battery pack with the ECD. Leaving the TASER CAM recorder out of an X26 ECD for more
than four hours without replacing it with a DPM/XDPM battery pack may result in problems with the
ECD such as corrupted data, clock errors, software problems, and weapon failure.
EMI. High voltage discharge or electromagnetic interference (EMI) may cause video corruption in the
TASER CAM recorder.
Chapter 1 Warnings & Cautions
6
CAUTION
Handling the TASER CAM recorder. Avoid dropping the TASER CAM recorder. Handle the camera lens
with care, if the camera lens is scratched this may result in a distorted image.
Avoid Exposure to Wet Conditions. If the TASER CAM recorder is drenched or immersed in water or
other liquid, DO NOT use the recorder until completing the procedure recommended in the current
version of the TASER Instructor Training materials or the product manual. Do not attempt to dry the
recorder with an external heat source, such as a microwave oven or hair dryer. A recorder that has been
damaged as a result of exposure to liquids is not serviceable.
Safety Information: Loss of Data
CAUTION
Failure to maintain the TASER CAM recorder or ECD as instructed may cause the system to malfunction
or fail to function properly or optimally. Recorded content in memory may be destroyed or erased by
operating mistakes, unit malfunction, or during repair work. Back up and save important content after
each shift and before returning the unit for repair work.
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Chapter 1 Warnings & Cautions
General Overview
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What is the TASER CAM Recorder?
The TASER CAM recorder is an optional accessory for use with TASER X26™ electronic control device (ECD). It
does not change any of the existing functions of the weapon. The TASER CAM system, with its microphone
and light-sensitive camera, adds audio and video recording capabilities to the X26 ECD. It is also rechargeable.
The TASER CAM recorder can be congured without the audio recording capability for locations where audio
recording is restricted. Conguration settings are available in the EVIDENCE Sync software.
The TASER CAM recorder works with EVIDENCE Sync software to download audiovisual les onto a local
computer or server and store them in a searchable library. Files may also be stored on the EVIDENCE.com
website, oering digital storage in a highly secure easily accessible environment.
TASER CAM General Features
The latest TASER CAM recorder improves upon the previous TASER CAM product with enhanced image and sound
quality.
A fully charged battery will provide enough power for approximately 100 5-second rings and approximately 4.5
hours of video/audio recording at VGA quality.
The TASER CAM system records both video and audio any time the ECD’s safety is in the up (ARMED) position, and
stops recording when the safety is in the down (SAFE) position.
NOTE: There is an approximate 2-second delay between the safety switch being placed in the up (ARMED) position
and when the TASER CAM begins to record.
The TASER CAM recorder stores the video and audio records; the X26 ECD stores the ring records. Because these
data are kept in dierent places, the same recorder and ECD should be used together.
There is a distinct dierence between the TASER CAM battery and a DPM/XDPM battery pack. The TASER CAM battery
supplies less voltage to the X26 ECD than a standard X26 DPM/XDPM battery pack, therefore when a TASER CAM is
installed the X26 ECD’s Low Intensity Lights may ash when the unit is ring. This is normal and DOES NOT indicate
a low battery or a low power output.
Minimum System Requirements
• Windows® 2000, 2003, XP, or 7
• Microsoft Direct X® (Version 7.0 or greater for exported incident video processing)
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